Curriculum Vitae BIODATA Name Zaiton Kamarruddin P.C.M IC 630624-08-5388 Age 58 Nationalilty Malaysian State Health Deputy Director (Pharmacy) Current State Health Department Position Perak Darul Ridzuan c/o Hospital Bahagia Ulu Kinta 31250 Tanjung Rambutan Address Perak Darul Ridzuan. Email [email protected] Contact Off : 605-5337318 ACADEMIC ACHIEVEMENTS PhD Program ( Health Sciences)( 2001-2005) 2001-2005 CURTIN University of Technology, Perth, WA M.Pharm (Clinical Pharmacy) – University of Science Malaysia (USM). 1994 Penang (1994) 1987 B. Pharm (Hons)- University of Science Malaysia (USM). Penang (1987) WORK ACHIEVEMENTS / AWARD 2013 Excellent Service Award, Public Service MOH 2012, by JKN Selangor 2012 Excellent Service Certificate, December 2012, Hospital Kajang. 2001 Excellent Service Award, Public Service 2012, by JKN Perak Awarded by the Competency Unit, Ministry of Health, Malaysia for Excellent Efficiency. (PTK 4) 2020 Anugerah Darjah Kebesaran, Bintang Dan Pingat Negeri Perak Tahun 2020 - `PADUKA CURA SI MANJA KINI ` (P.C.M) Page 1 of 12 WORK EXPERIENCES Head of Unit (LEAN), 2019 -2020 Centre for Organizational Excellence Development Institute for Health Management, Ministry of Health Malaysia (MOH) Core Business: Research, Training and Consultancy related to LEAN Healthcare / Management 2014-2018 Head of Division, Healthcare Quality Research Division,Institute for Health Systems Research (IHSR),Ministry of Health Malaysia. Project Leader in Lean Healthcare Initiatives of MOH under Government Transformation Program (GTP) since 2014. -Main task: Training, Consultancy and Research related to LEAN Healthcare Initiatives. Research Collaboration with public, private and academic sectors. Training/ Consultancy on LEAN Management for Ministry of Health. 2011-2014 Head of Department, Pharmacy Hospital Kajang 2010-2011 Head of Department,Pharmacy Hospital Putrajaya 2010 Pharmacist, Healthcare Statistical Unit (HSU), National Clinical Research Centre, Kuala Lumpur 2008-2009 Pharmacist, Health Economic & Financing Research Division (HERD) , Institute for Health System Research, (IHSR) 2006-2008 Pharmacist, Health Outcomes Research Division (HORD), Institute for Health System Research, (IHSR) 2005- 2006 Assistant Principal Director, National Medicine Policy Unit; Patient Safety & Rational Use of Drug, Pharmaceutical Services Division, MOH 2001-2005 PhD Program, Curtin University, Perth Western Australia 1999-2001 Pharmacist In-Charged, Pejabat Kesihatan Daerah Kinta, Ipoh, Perak 1994-1999 Head of Unit, Clinical Parenteral Nutrition Service/ Aseptic & Manufacturing, Hospital Ipoh. 1993-1994 Master Program (Clinical Pharmacy), Universiti Sains Malaysia. 1990-1993 Pharmacist In-Charged, Therapeutics Pharmacokinetic Clinical Service (TDM) / Outpatient Counseling Unit, Hospital Ipoh. 1988-1990 Pharmacist at Retail / Wholesale Pharmacy, Wan Medical Supplies Sdn Bhd. Ipoh Perak 1987-1988 Provisional Pharmacist Hospital Ipoh SHORT COURSE TRAINING AT INTERNATIONAL LEVEL 2014- Lean Healthcare Certificate Program , University of Michigan , Ann Arbor, Michigan, USA 2014 (5 days) USA 2007 – York, York Expert Workshops in the Socio Economic Evaluation of Medicines. The United University of York, United Kingdom: Kingdom Module 1 : Foundations of Economic Evaluation in Health Care. 13 to 15 June 2007 Module 2 : Meeting Decision Maker’s Requirements: Advanced Methods for Cost-Effectiveness Analysis. 18 to 22 June 2007 Module 3 : Qulity of Life. 25 to 27 June 2007 2006 – International Society For Pharmacoeconomics and Outcomes Research Shanghai, ISPOR 2nd. Asia-Pacific Conference- Shanghai Worldfield Convention Hotel CHINA i. ISPOR (Short Course) Certificate of Completion: Introduction to Parmacoeconomics at the ISPOR 2nd. Asia-Pacific Conference ii. On-Line: ISPOR Distance Learning Program IDPL – The Role of Pharmacoeconomics 2003- Annual Conference of the Australasian Pharmaceutical Science Association. Page 2 of 12 Australia, 3-5 th. December 2003. Sydney, Australia SYDNEY 2002 -2003– 1. Access 2000 Introduction Course. UIST-Computer Training Centre, Perth, CURTIN, Western Australia. February 2002 Perth, 2. Access 2000 Intermediate Course. UIST-Computer Training Centre, Perth, Australia Western Australia. February 2002 3. Enhancing Postgraduate Teaching and Learning Seminar Series. 4. Ethics in Research. 2002. Curtin , Western Australia 5. Preparing the Candidacy Application and Research Proposal. Enhancing Postgraduate Teaching and Learning Seminar Series . 2002. Library and Information Service, Curtin, WA. 6. Enhancing Postgraduate Teaching and Learning Seminar Series. Basic ENDNote. 7. How to Pass Your Thesis With Flying Colours. Enhancing Postgraduate Teaching and Learning Seminar Series . 2003. Library and Information Service, Curtin, WA. INVOLVEMENT IN RESEARCH / PROJECTS 2014-2018 – 2015-2017: Project - 107 LEAN PROJECTS on Emergency Department and Medical Ward (52 Leader/ MOH Hospitals) in Collaboration with University Kuala Lumpur (UniKL Management / MiTEC and PEMANDU from Jabatan Perdana Menteri and Medical Training / Development Division under Public Service Delivery Transformation Consultancy / Program MOH. Research 2015-2016 : - LEAN PROJECTS on MREC (Medical Research Ethics Committee) and JPP-NIH 2017-2018: - 5 LEAN PROJECTS in Collaboration with Pharmaceutical Services Division. - 4 LEAN Projects on Out-Patient , In-Patient , Health Clinic and Enforcement Pharmacy under State Pharmacy PERLIS. 2018 - 18 LEAN PROJECTS on Orthopaedic & Ophthalmology Clinics (10 Hospitals) 2016-2018- LEAN Pilot Projects - LEAN Pilot projects on Hospital Kuala Lumpur Transformation 7 Clinical Departments - LEAN Pilot Projects on Heijunka Hospital Sungai Buloh - LEAN Pilot Projects on Orthopaedic & Opthalmology Clinics at 4 MOH Hospitals ( Hospital Sg Buloh / Putrajaya/ Selayang/ Tunku Ampuan Rahimah) - LEAN Pilot Project on Pathology Lab Hospital Kuala Lumpur - LEAN Pilot Project on Medical Record Hospital Kuala Lumpur 2016-2019: - LEAN Projects on other MOH Hospitals/Clinics Nationwide as request 2018 – Research in Service Availability and Readiness Assessment of Primary Care Research Clinics in Malaysia (SARPC.MY) Team Member 2018 Co- Implementation Framework for The Deployment of Lean Healthcare at Principal Malaysia Government Hospitals Investigator (in Collaboration with UniKL-MiTEC) 2018 – 2019 Cost Study on Lean Initiatives in Emergency Department Hospital Tunku Research Ampuan Rahimah, Kelang. Page 3 of 12 Team / Project Ku Anis Shazura IP, Nur Jihan N, Zaiton K, Zalina L, Muniamal K et al Manager 2017 – Lean Healthcare Initiatives Agile, on Emergency Department and Medical Project Ward,16 MOH Hospitals. Leader Zaiton K, Zalina L, Muniamal L, Ku Anis Shazura IP et al. 2017 – LEAN Readiness & Satisfaction Survey in Collaboration with UniKL- Research MiTEC and Medical Development Division MOH Team Member 2016 – Lean Healthcare Agile:on Emergency Department and Medical Ward, 20 Project MOH Hospitals Leader Zaiton K, Zalina L, Muniamal L, Ku Anis Shazura IP et al. 2015-2017 Improving Congestion at ED and Medical Ward at MOH Hospitals: Lean Principal Initiatives (LEAN_ED_MW). NMRR-15-467-23900 Investigator Zaiton K, Zalina L, Muniamal L, Ku Anis Shazura IP, Siti Haniza M, Roslina A, Laili, et al. 2014-2015 : Measurement for Health Systems Performance and Indicators For Delivering Principal Quality Healthcare Services : A Systematic Review (NMRR -14-582-19401) Investigator Zaiton K, Siti Haniza M, Ku Anis Shazura IP, Zalina L, Muniamal K, Nor Izzah, et al. 2014-2015 Blood Transfusion Error (BTE) in Ministry of Health Malaysia: A Study to Research Explore Underlying Causes and Effectiveness of The Interventional Measures Team Member 2011- 2014 : National Project on Drug Utilization in Patient with Diabetes Mellitus in the Co- Ministry of Health Facilities’. ABDOL MALEK AZ, MANSOR M, Investigator SALMAH B, SAMSINAH H, RAMLI Z, DR. FARIDAH ARYANI MY, ZAITON K, SAHIDAH S, AHMAD SHAMSI AK, RAINEE JAY CHINNIAH . ‘ (in Collaboration with Pharmaceutical Services Division, MOH) 2007-2010 : Research Priority in 9th. Mlys Plan – A Project for Improving Patient Safety. Principal Zaiton K, Siti Norlina MS, Atia H, Normah H, Fuziah R, Abdul Haniff. `An Investigator Evaluation on the Medication Safety Processes in MOH Healthcare System’- To study the incidence and factors contributing to Medication Errors and to evaluate Medication Safety Initiatives in MOH Healthcare System. 2008 Co – Costing of MOH Primary Care Services (COMPRICASE)Rozita Halina TH, Investigator Mazura M, Zaiton K, Ramli Zainal, Wan Zaleha, Zulkarnain, Mohd Suhaimi, Badariah, Nithiah et. Al.: 2008 Co- Costing of MOH Putrajaya Health Clinic ‘COMPHEC’Rozita Halina TH, Investigator Mazura M, Zaiton K, Ramli Zainal, Wan Zaleha, Zulkarnain, Mohd Suhaimi, Badariah, Nithiah et. Al 2001-2005 - A Study on Pharmacokinetic Monitoring and Genetic Phenotype of Patient on Doctoral Perhexiline Therapy (2001-2005).Zaiton K, Sunderland VB, Peter Tenni. Research Project 2007 – Know Your Medicine’. Project Team Zaiton K, Hamiza AH, Kamaruddin, Haryati, Rosnah et al. Pilot Project. Dengkil Community Centre. April 2007 2006 Research `Comprehensive National Project On The Rational Use of Drugs – Team Consumer, Pharmaceutical Division, Ministry of Health Malaysia. Page 4 of 12 1992 Determination of The Impact, Cost and Benefit of Clinical IRPA Project MOH , Pharmacokinetic Service on Patient Care-Theophylline.Rosli, 1992 Zaiton K, Nour Hanah O et al. CASE STUDIES CONDUCTED 1993/1994 Master Zaiton K. Case