Annual Report 2015-16
Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 3 ANNUAL REPORT 2015–16 REPORT ANNUAL Each theme is supported by a strategic by Strategic Indicators. objective monitored Each strategic objective includes a number of Strategies for action. Each strategy contains a number of Commitments describing actions to be undertaken in a financial year. Delivery of the commitments is monitored and performance measures by relevant published in the indicators and the result Annual Report for that financial year. Five themes outline the key focus areas for focus areas Five themes outline the key four years. the next services throughout Council’s OF BOROONDARA CITY Council Plan and Budget 2013–2017Council Plan and Budget structure to provide leadership provide to Themes Strategic Measures Strategies Objectives Performance Commitments The Annual Plan 2015–16 defines actions that of the Council contribute to the successful delivery Plan during the financial year. parts: This Annual Report is divided into four 1 Report of operations 2 Financial statements 3 Performance statement 4 Indexes The Report of Operations contains information about our councillors, our organisation, and our community, the how we performed throughout most importantly, The section on our performance is divided into year. the five themes of our Council Plan, so you can easily link our performance to the original plan. The financial statements and performance statement Council’s detailed information that fulfils provide requirements. reporting financial to the included for ease of reference Indexes are content of this report. a we have produced In addition to this report, Our Story companion document – Our Community, 2015–16 the narrative behind our – which provides highlights and challenges of the year.
advocating the interests of our community to other advocating the interests communities and governments fostering community cohesion and encouraging active participation in civic life. ensuring resources are managed in a responsible responsible managed in a are ensuring resources and accountable manner providing leadership by establishing strategic providing objectives and monitoring achievements taking into account the diverse needs of our taking into account community in decision-making – – – – – Council’s roles include: roles Council’s The Annual Report 2015–16 details the performance year. during the financial of the City of Boroondara Our vision is for a vibrant and inclusive community with an outstanding quality of life. The Council Plan 2013–17 and outlines themes strategies to achieve this vision for the four-year Council term. The diagram following depicts the of the plan: structure Purpose About this report The City of Boroondara is committed to effective is committed to effective The City of Boroondara and corporate and sustainable forms of democratic Council and its administration governance to ensure has many meet community priorities. Our community input into Council decisions, opportunities to provide public including community consultation programs, forums and submissions to Special Committees of Council. – – – the local community. thelocal community. – and good governance to the municipal district and and district municipal the to governance good and –
Local Government Act 1989 Act Government Local The City of Boroondara is constituted under the the under constituted is Boroondara The City of 4 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction Outcome Status by thefollowingsymbol: The outcomeoftheprogress againsteachstrategicindicatorisillustratedasapercentage depicted Council’s progress againsteachcommitmentisillustratedbythefollowingsymbols: for deliveryofeachcommitment. The followingsymbolsidentifythedirectorate orexecutivemanagementteamthathasresponsibility Directorate report this in Symbols 0 Development Completed Community CEO’s office 100
Percentage indicators
Commenced Corporate Services City Planning and Engagement Infrastructure Environment and Communications
Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 5 89 40 41 41 42 49 52 56 60 71 75 66 137 151
ANNUAL REPORT 2015–16 REPORT ANNUAL
OF BOROONDARA CITY
Statutory information Financial Statements Performance Statement Indexes Our performance Planning and accountability Council Plan measured How we are engaged communities and Theme 1: Strong environment Theme 2: Sustainable Theme 3: Enhanced amenity Theme 4: Quality facilities and assets Theme 5: Responsible management Corporate governance Governance Governance and management checklist 3 3 4 7 8 20 24 26 26 27 32 35 37 37 11 14 16 18
Equal Employment Opportunity Program matters Other staff Council staff Our people structure Organisational Council wards Our councillors City profile Council offices Our Council Financial summary Operations summary A message from the Mayor A message from the CEO Message from Challenges and future outlook Challenges and future The year in review Council snapshot Highlights of the year Introduction Purpose Symbols in this report Annual Report 2015–16 About this report Contents The report of operations is our primary means of advising the Boroondara community about our operations and performance during the financial year.
Our purpose Vision The City of Boroondara’s vision, mission A vibrant and inclusive community and values state our long-term direction with an outstanding quality of life. and purpose, describe how we achieve our goals and outline the set of Mission principles and attitudes that underpin our service to the community. The City of Boroondara will provide services, facilities, support and advocacy to enable our community to further its sense of place and connection. Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 7 ANNUAL REPORT 2015–16 REPORT ANNUAL OF BOROONDARA CITY 74,453 rateable properties leisure 2.44 million visits to Boroondara’s and aquatic centres. 93 groups assisted by annual council 93 groups community grants requests completed removal 6,668 graffiti 71,053 tonnes of waste collected from kerbside bins shrubs, grasses 53,388 indigenous trees, planted and groundcovers centre by the contact 196,366 calls answered 2.36 million library items borrowed 1,501 new planning applications received – – – – – – – – – – – Fast facts – – – – – – – How we deliver enhanced services to the community How we deliver Taking full responsibility for our own decisions and actions full responsibility Taking our service delivery and timely in thorough Being professional, to feedback and responding Seeking, providing the challenges of the future in meeting and creativity Demonstrating foresight thinking is sought, encouraged and valued in which innovative Nurturing an environment service delivery in our Continuously looking for improvements colleagues with equality and consideration all customers, stakeholders and Treating they feel valued Caring about others and ensuring that when we communicate with others appropriately Listening, clarifying and responding Acting honestly and ethically on all occasions Acting honestly and we will do Doing what we say and transparency is characterised by openness Ensuring that our service their needs with others to identify and meet inclusively Working Building and sustaining sound relationships engagement and participation Encouraging effective
15% of Boroondara households live on less than households live on 15% of Boroondara $600 a week. 45% of Boroondara households had an income households had an 45% of Boroondara in the top 25% for Victoria (2011 Census). 25% of Boroondara’s employed residents work employed residents 25% of Boroondara’s within the municipality and just under 25% work in the City of Melbourne. Residents were born in more than 150 countries born in more Residents were than 120 languages. and speak more 22% of the population is aged between 0 and 17 years, and 33% 50 years and over. born were in Australia. residents 68% of Boroondara Boroondara has an estimated residential population has an estimated residential Boroondara of 174,787 people (as at 30 June 2015). The City of Boroondara includes the suburbs of includes the suburbs The City of Boroondara Ashburton, Balwyn, Balwyn North, Camberwell, Deepdene, Hawthorn, Hawthorn East, Canterbury, Kew and Kew East, and parts of Glen Iris, Surrey Hills and Mont Albert. Respect Innovation Accountability Integrity Collaboration Our Values – – – – – – – – – – – – – – –
City profile – Values 8 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction – – – – – – Achievements: – – – Strategic objectives: communities Strong engaged and Theme: the fivethemesofourCouncilPlan: A summaryofourachievementsdividedinto Highlights of the year – – – – – – – – – and requirements are alignedwithcommunityexpectations to ensure Council’s communicationchannels developed aCommunicationChannelsStrategy Boroondara Eisteddfod celebrated the25thanniversaryof with NorthBalwynRotaryClub North BalwynBowlingClub,incollaboration commenced planningtheMen’s Shedatthe and Tourism Strategy2016–21 developed thedraftEconomicDevelopment developed theBoroondara LibraryServicesPlan Strategy 2015 adopted theChildren andYoung People’s in ourcommunitytobesupportedandinvolved. Opportunities are provided toenablepeople planned accordingly. Community needsare identifiedand responses to theminachievingBoroondara’s vision. Our communityhasasayinmattersofinterest – – – – – – – – – – – – – – – – – – – – Event 2015 conducted theBoroondara WhiteRibbonDay adopted theBoroondara ArtsPlan2015–18 Guide toMelbourne’s East The Boroondara PocketBook–Your Insider’s Excellence –MarketingCategoryforthepublication Economic DevelopmentAustraliaAwards for recognised asafinalistinthe2015National adopted theSportandRecreation Strategy2016 providers andcommunityworkers more than100communitymembers,service hosted theinauguralDisabilitySummitattracting and childhealthsuite an additionalkindergartenroom andmaternal expanded theSurrey Hills Preschool toprovide opening hours reviewed theBoroondara LibraryService 2015–20. developed theCommunityEngagementPolicy Tuning IntoTeens, inpartnershipwithCamcare facilitated asix-weekparenting program called celebrations atKewCourtHouse Day ObservanceCommittee(NAIDOC)Week conducted NationalAboriginesandIslanders Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 9 ANNUAL REPORT 2015–16 REPORT ANNUAL OF BOROONDARA CITY produced a brochure on regulatory requirements requirements on regulatory a brochure produced boundary and corner fences associated with front Urban conducted the 2016 Boroondara Design Awards Planning Scheme Review completed the Boroondara Program. Abandoned Vehicle Council’s reviewed The character of our neighbourhood is protected neighbourhood is protected The character of our and improved. Action Plan 2016 adopted the Heritage implemented an Internal Infringement Review Framework an online form for the lodgement introduced permit of objections for advertised planning applications 2016 adopted the Graffiti Management Strategy Housing Strategy completed the Boroondara – – – – – – – – – – – – – – Theme: Enhanced amenity Strategic objective: – Achievements: – – – – –
introduced an online hard waste booking form an online hard introduced installed 365 solar panels at Kew Recreation gas annual greenhouse to reduce Centre emissions by 190 tonnes. completed the design and community consultation completed the design and community for a wetland in Chandler Park, Kew added 190 listings of native trees to the added 190 listings of native trees List Tree Significant Boroondara awarded the United Nations Association of the United Nations Association awarded in Day Award Environment Australia 2016 World the Local Government category for the Biodiversity led on East project, Monitoring in Melbourne’s Action behalf of the Eastern Alliance for Greenhouse delivered Stage 2 of the Wintondelivered Food Forest Road and for the recycling completed a pilot project of small electrical appliances reuse developed the Open Space Asset Management Plan Management Asset Space Open the developed Management implemented the Glenferrie Water system Plan by installing a storm water harvesting delivered the 2015 Boroondara Sustainability the 2015 Boroondara delivered for Schools Awards Our natural and urban environment is improved is improved environment Our natural and urban in a sustainable way. – – – – – – – – – – – – – – – – – – – – – Achievements: Strategic objective: – Theme: environment Sustainable 10 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction – – – – – – – – – Achievements: – Strategic objective: assets and facilities Quality Theme: – – – – – – – – – – Tennis Pavilion. South completed constructionoftheHawthorn footpaths conducted aconditionsurveyofBoroondara’s of theShoppingCentre Improvement Plan improved thestreetscape aspart atHarpVillage upgraded theCamberwellFresh FoodMarket Traffic School completed renewal worksattheKew Recreation Centre redevelopment oftheAshburtonPooland Design andDevelopmentAward forour Award andtheNationalSportsConventionFacility Tasmanian branch)Leisure Facilities(Development) awarded theParksandLeisure Australia(Victorian/ Arts Centre developed theCivicSpaceatHawthorn Oval Barnard ReserveEastern completed reconstruction worksattheGordon Centres 2015 adopted theLanewaysStrategyforShopping assets andfacilitiesare proactively managed. The community’s current andfuture needsfor – – – Achievements: – – Strategic objectives: Responsible management Theme: – – – – – – – – – – – – – – – – – – – – – – – accounts payable implemented paperlessinvoiceprocessing for (OHS) StrategicPlan2015–18 launched ourOccupationalHealthandSafety Customer ExperienceImprovement Strategy commenced implementationofour are carriedout. Sound financialandriskmanagementpractices reflects transparent, accountableandfairpractices. services bycapableandprofessional people Decision-making inthedeliveryofhighquality GoldCare MobilityPlusapplication. Achievement Award forimplementationofthe Technology Awards forExcellence–Team awarded (MAV) theMunicipalAssociationofVictoria Resources InformationSystem developed animplementationplanfortheHuman Information ManagementSystem implemented Council’s OHSHazard andIncident Customer RelationshipManagementSystem commenced implementationofa of Informationstatement revised andupdatedCouncil’s Freedom to accuratelyforecast callcentre traffic implemented aWorkforce ManagementSystem to maintainahealthyandactiveworkforce introduced apilotprogram providing opportunities throughout theorganisation conducted amysteryshoppingprogram introduced aprocess toimprove research projects
Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 11 ANNUAL REPORT 2015–16 REPORT ANNUAL OF BOROONDARA CITY continue to streamline processes to improve to improve processes continue to streamline customer experience and efficiencies. conduct the Council election and induction conduct the Council of the new Council and face-to-face to phone channel shift from and systems online customer requests of the Balwyn Library redevelopment natural and urban our continue to improve way in a sustainable environment continued implementation of the Customer Strategy Experience Improvement Hub construction of the North East Community of embrace new technology with the view enhancing productivity Gap Study conduct of a municipal wide Heritage heritage of the City’s to support the protection Plan Community development of the Boroondara – – – – – – – – – – – The Future: – – – – – – – – –
introduction of the Commonwealth Home Support introduction Government funded by the Australian Program, Program. Care the Home and Community replacing replacement of Council’s Document of Council’s replacement Management System increasing growth in Boroondara’s in Boroondara’s growth increasing ageing demographic of skilled staff retention competitive retail environment placing significant environment competitive retail shopping centres on Boroondara’s pressure implementation of the new Customer Relationship implementation of System Management (CRM) reform of Victorian Governmentreform policies planning and controls of rate capping introduction uncertainty of future government funding uncertainty of future – – – – – – – – – – – – – – – – – Challenges: – future outlook future and Challenges
The year in review
14 A message from the Mayor 16 Message from the CEO 18 Financial summary 20 Operations summary
Image to be placed 14 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction stages oflife. designed tomeetcommunityneedsthroughout all (almost $3.3billion)anddeliveramultitudeofservices We managealargenumberofcommunityassets infrastructure inthelongerterm. will inevitablyhaveimpactsonservicesand in themediumterm.Howeverwebelievepolicy accommodate ratecappingwithoutcuttingservices our prudentmanagementmeansthatwecan Price Index(CPI).Whileweremain opposedtothis, commencing from 2016–17,basedontheConsumer announcedratecapping Government The Victorian will bedebtfree by2026. by payingoff ourloansfaster, withaforecast thatwe We are buildingourfinancialcapacityforthefuture our lowestrateincrease inadecade(4.5percent). For thethird consecutiveyearwewere abletodeliver deliver strong financialmanagementforour residents. The 2015–16financialyearsawuscontinueto review ourprocesses anddigitalcapacity. us shapethefuture ofourservicedeliveryaswe community tocontributediscussionshelp seamless. Throughout theyearweaskedour ensure your interactionswithCouncilare increasingly world. We investedinthistransformationtohelp community expectationsinanincreasingly digital transform thewayweworktomeetchanging Boroondara CustomerFirstProgram, whichwill A priorityforusoverthepastyearhasbeen our decisionsforthefuture ofourwonderfulCity. in afinancially responsible way. Communityinputhelpstoguide We provide high-qualityfacilitiesandservicesthatare delivered with anoutstandingqualityoflife. Our visionforBoroondara isavibrantandinclusivecommunity A message from the Mayor paths andentryworks,ShoppingCentre Improvement Parkmasterplanworksincluding building, Victoria projects U3A includedanextensiontotheHawthorn ArtsCentreHawthorn CivicSpace.Additionalnew Food Marketentryworksand$1.2milliononthe Management Plan,$0.7milliononCamberwellFresh These included$1.6millionontheGlenferrieWater Another $8.9millionwasinvestedinnewprojects. circulation toimprove publicsafety. car parkingandimproved pedestrianandvehicle court, crèche,dedicatedgymnasticsspace,additional fitness gymandprogram rooms, basketball/netball completed inJune2016.Thecomplexincludesanew the expansionofBoroondara SportsComplex, This financialyearwesaw$10.3millionspenton Hub, bothinBalwynNorth. and designworkforanewNorthEastCommunity redevelopment oftheBoroondara SportsComplex needs. Two majorprojects thatcommencedwere the our facilitiescontinuetoserveevolvingcommunity place tolive,workandplaymeanswemustensure 32 buildings.OurfocusonmakingBoroondara agreat Our buildingmaintenanceprogram sawworkon $19 millionontherenewal ofcommunitybuildings. spent ondrains,footpathsandlocalroads, and and streetscapes. Aspartofthis,$15.8millionwas $4.1 milliononourparks,openspaces,playgrounds renewal, expansionandupgradeofassets,including This year, weinvestedmore than$45millioninthe Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 15 ANNUAL REPORT 2015–16 REPORT ANNUAL
OF BOROONDARA CITY Cr Jim Parke Mayor $5 million on families and youth services such $5 million on families and youth services as maternal and child health and the Headspace Hawthorn consortium. $8.6 million to operate our five public libraries $8.6 million to operate our five public every day of the week $12.4 million on aged, disability and health $12.4 million on aged, disability and care services, such as immunisation, aged members and disability support for vulnerable of our community – – – – recreation Other City-wide facilities include five which attract over two and a half million centres, Centre, Tennis the Boroondara visitors annually, Skate and BMX Park, Macleay Park Boroondara and Public Golf Course Netball Courts, Freeway School. the Kew Traffic buildings and maintain 43 In addition, we provide kindergarten, for community organisations offering services. occasional and long day care on the continued support work relies All of this great local businesses, and input of our residents, I thank and Council officers. community groups everyone who has helped shape these many achievements in 2015–16. – – Plan works at Harp Village and Gordon Barnard Barnard Plan works at Harp Village and Gordon Reserve East oval reconstruction. we continue Beyond our focus on new projects, a range of ongoing services to to fund and offer the community: 16 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction strategic plans. Councils’ statutoryobligation todeveloplong-term rate revenue forCouncilsandisinconsistent with Rate cappingcreates uncertaintyaround future which forthecomingyearis2.5percent. capped attheConsumerPriceIndexforecast, that councilscangenerate.Theincrease hasbeen imposed acapontheannualincrease inraterevenue has Government disappointing thattheVictorian we agree thatratesmustbekeptaffordable, itis year, there were alsosomechallenges.Although While there were manyachievementsoverthepast will alwaysbegiventotheirparticularneeds. or indeedwishto,usedigitalservices.Consideration recognise thatnotallmembersofthecommunitycan, phase ofthisdigitaltransformationproject. We also Many ofourcustomershavehelpedusinthedesign at thecentre ofeverythingthatwedo. processes andITsystems,puttingthecustomer Council byremoving doublehandling,improving provide a seamlessexperienceforthosedealingwith review theworkwedoandhowit.We aimto create seamlessandintuitivedigitalexperiences First Program toimprove ourmanagementsystems, This yearweembarkedontheBoroondara Customer good customerexperience. frustrating processes thatgetinthewayofa offering iscontemporaryandthatwesimplify we continuetoworkhard toensure thatourservice and metropolitan area. Whileweare verypleased, as oneofthetopperformingcouncilsacross thestate Survey, theCityofBoroondara wasyetagainranked CommunitySatisfaction state-wide LocalGovernment has asayinmattersofinterest. Intheannual We are committedtoensuringthatourcommunity andBudget2015–16. 2015–16 how wemetourobjectivesandcommitmentsintheAnnualPlan achievements andchallengesfortheyear, aswellreport on The AnnualReportprovides usanopportunitytodetailour I amdelightedtopresent Council’s AnnualReportfor2015–16. Message from the CEO of thesecontributionsare unpredictable. budgeted conservativelyasthetimingandvalue space contributions.Opencontributionsare revenue streams andincreased revenue foropen predicted. Thiswasduetoconservativebudgetingof with anetsurplusof$41.12million,abovewhatwas cent underway. Ourfinancialposition remains sound Annual Plancommitmentswiththeremaining 5per In 2015–16,Councilcompleted95percentofits and heritage. what weloveaboutBoroondara’s streetscapes the communityinformedonourprogress topreserve continue toaddress andkeep communityconcerns of ourCitytomaintainitsresidential character. We will dwellings perlotandatwo-storey heightlimittoparts community. There isnowalimitin thenumberof introduce betterresidential designstandards forour We’ve hadsomesuccesswithouradvocacyto approval ofthesedevelopmentsare verylimited. responsibilities andstatutorypowersregarding the buildingregulationsGovernment andCouncil’s homes. Singledwellingsare builtunderVictorian being demolishedandreplaced withlargemodern that residents are aboutestablishedhomes concerned close to1,000submissions.There isamajorityview dwellings onourCityearlierthisyear, wereceived community viewsabouttheimpactofnewsingle with nosilver-bullet solution.WhenCouncil sought expectations. Thisisacomplexandcontentiousissue directionGovernment inplanningwithcommunity Council constantlybattlestobalancetheVictorian Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 17 ANNUAL REPORT 2015–16 REPORT ANNUAL OF BOROONDARA CITY Phillip Storer CEO I would like to take this opportunity to thank Council to deliver for their commitment and efforts staff diverse range of services, and particularly Council’s improvements their enthusiasm to identify process the organisation. Thank you to the community across vision for your support and input to deliver Council’s over the past year. $4.5 million for reserves required for open for open required $4.5 million for reserves space and defined benefits $1.2 million for non-cash accounts entries to budget. compared $3.5 million for projects commenced but $3.5 million for projects not yet completed $5.7 million for funding received for capital $5.7 million for funding received undertaken and to be completed projects in 2017/18 $22.4 million reduction in debt over the next $22.4 million reduction two years – – – – – – – surplus. This leaves $3.7 million as the available is an essential financial A surplus net result the strategy that allows us to maintain and renew $3.3 billion net community assets under Council’s assets at the maintain infrastructure We control. expected levels, while continuing to deliver the Council invested services needed by the community. works expansion and upgrade $45 million in renewal, during the 2015–16 year. and outlined in the Mayor’s this report, Throughout message, you will see evidence of a number of initiatives that have been service and infrastructure facilities outstanding community completed to provide and opportunities for the community to meet, learn and recreate. – – – The $41.12 million surplus is largely committed The $41.12 million surplus is largely and reduction funds to a range of community projects in debt, including: 18 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction the $3.31billionnetcommunityassetsunderourcontrol. sound financialstrategythatprovides capacityto renew $30 million.Sustainingasurplusunderlyingresult isa contributions andnon-monetaryasset–is removing non-recurrent capitalgrantincome,monetary The adjustedunderlyingsurplusofCouncil–after equipment of$1.48million. on disposalofproperty, infrastructure, plantand bad anddoubtfuldebtsof$0.34million,offset byaloss (including leasedassets,trainingandfleetcharges) achieved savingsinotherexpenditure of$0.79million million andinterest incomeof$0.82million.Council rates of$0.60million,refund ofcarbontax$0.89 statutory feesandfinesof$2.38million,supplementary contributions of$5.70million(mainlyopenspace), primarily duetohigherthanbudgetedmonetary surplus of$30.16million.Thefavourablevarianceis This surpluscompares favourablytotheoriginalbudget Council achievedasurplusof$41.12millionin2015–16. Operating position sections ofthisreport. within theFinancialStatementsandPerformanceStatement performance isoutlinedbelowwhiledetailedinformationincluded Council’s financialposition remains sound.Asummaryofour Financial summary 10 20 0 0 50 Net operatingresult ($million) 0 2012–1 23.39 201 –1 23.23 201 –15 30.12 2015–16 41.12 of 243.59% indicates a satisfactory financial position. of 243.59%indicatesasatisfactoryfinancialposition. assets asapercentage ofcurrent liabilities.Ourresult commitments, iscalculatedbymeasuringourcurrent ratio, whichassessesCouncil’s abilitytomeetcurrent deposits greater than90days.Theworkingcapital year duetothemovementinfundsinvestedterm Cash hasincreased by$27.50millionfrom theprevious Liquidity Boroondara SportsComplex. the expenditure in2015-16of$10.3millionforthe to depreciation –was137%.Thismainly dueto measured bycomparingassetrenewal expenditure revenue –was4.12%.Ourassetrenewal ratio– bearing loansandborrowing repayments torate repayment ratio–measured bycomparinginterest- Council’sAt theendof2015–16, loansandborrowings million andcashflowfrom operationsof$39.72million. Thiswasfundedfrom capitalgrantsof$2.19 2015–16. We invested$41.91millioninrenewal worksduring levels whilecontinuingtodelivercommunityservices. Council maintainsinfrastructure assetsatexpected Obligations 100 150 200 250 Working captialratio% 50 0 2012–1 145.50 201 –1 176.15 201 –15 191.42 2015–16 243.59
Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 19 78.28 2015 16 ANNUAL REPORT 2015–16 REPORT ANNUAL 77.40 201 15 74.35 201 1 OF BOROONDARA CITY 73.12 2012 1 0 6 2 0 Stability and efficiency rates, user fees, from Council raises revenue rates contributions. Council’s fines, grants and to rate revenue compares concentration, which was 78.28% for adjusted underlying revenue, 2015–16. on rates as a source Council is very reliant on many because of statutory restrictions of revenue of payments fees and charges and the declining level the Victorian Governmentfrom to fund services, This these services. to the cost of providing compared residential rate per in an average residential resulted charges. assessment of $2,153, including waste Rates concentration ratio % 137 4.12 2015–16 2015–16 145 18.33 201 –15 201 –15 150 13.65 201 –1 201 –1 226 2.15 2012–1 2012–1 0 50 0 5 250 200 150 100 Asset renewal ratio % Asset renewal Loans and Borrowings repayments ratio % repayments Loans and Borrowings 10 15 20 20 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction improved technology. study area, alargercommunitymeeting room and areas, improved accessto thecollection,anewquiet been finalisedandincludes more casual reading The designfortheredeveloped BalwynLibraryhas with appealingspacestomeet,read andstudy. transformation intoamore contemporarylibrary The BalwynLibrarywillundergoan$8million Balwyn Library The upgradedcentre wascompletedinlate June 2016. improved carpark. rooms aswelladedicatedgymnasticsspaceand rooms, basketball/netballcourt,crècheandchange The renewed centre hasanewgymandprogram Leisure Centre andBSCintoonestate-of-the-artfacility. consolidated alloftheservicesoffered attheBalwyn Sports Complex(BSC)iscomplete.Theproject The $13.5millionredevelopment oftheBoroondara Boroondara SportsComplex Major projects ratio of2.44at30June2016. calculation. Councilhadapositiveworkingcapital assets andakeydeterminantintheworkingcapital Cash isthelargestcomponentofCouncil’s current financial sustainability. considers thisakeyindicatorofCouncil’s overall indicate financialdifficulty. TheAuditor-General Victoria assets are lowerthancurrent liabilities)thenitmay indicator measures lessthan1.0(thatis,ifcurrent liabilities (payablesandshort-termprovisions). Ifthis current assets(cashandreceivables) tocurrent liabilities. Theindicatorismeasured bycomparing working capitalwhichisthecapacitytofundshort-term An importantmeasure offinancialsustainabilityis Working capitalindicator Economic factors services are intheOurPerformancesectiononpage40. support thewellbeingandprosperity ofourcommunity. More detailsaboutour accountability ofCouncil’s budget.Theseservicesandcommunityinfrastructure building; tobusinessdevelopment,planningforappropriate developmentandensuring traffic regulation, openspace,youthfacilities,wastemanagementandcommunity Council deliversabroad rangeofservicesrangingfrom familyandchildren’s services, Operations summary
Centre forabout14months. relocated tothesiteofformerBalwynLeisure temporarily and duringthatphaseBalwynLibrarywillbe Construction isexpectedtocommenceinlate2016, open inmid-2018. anditisplannedto is duetobeginin2016–17, The designhasbeenfinalisedandconstruction health andfamilysupportservices;openspace. lounge; alargemulti-purposefunctionroom; allied andChildHealthCentre; Greythorn Maternal alibrary Early ChildhoodCentre andKindergarten;relocated community meetingrooms; anexpandedGreythorn memorabilia; aneighbourhoodhouseand It willincludetheNorthBalwynRSLandits for residents. offer arangeofcommunityservicesandprograms The $17.3millionNorthEastCommunityHubwill North EastCommunityHub and itisanticipatedthenewfacilitywillopenin2018. plan. Constructionisexpectedtocommencein2017 based oncommunityfeedbackreceived onthe concept the newbuilding.Adetaileddesignisbeingdeveloped residents andtradersprovided ideas forthedesignof In late2015,CCCparticipantsandusergroups, local all agegroups. the opportunityfornewactivitieslocalresidents of spaces forcommunityprograms andgroups, providing The newfacilitywillhavemore variedandfunctional a diverserangeofactivitiesandprograms. to bettermeetthecurrent andfuture demandfor FairholmGrove Community Centre (CCC)at33–35 Planning beganforaredeveloped Camberwell Camberwell CommunityCentre
Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 21
ANNUAL REPORT 2015–16 REPORT ANNUAL OF BOROONDARA CITY Organisational changes During 2015–16,and name minor reporting completed were changes to the organisation structure moved from including, the Innovation Department to the Directorate and Infrastructure the Environment the from Office, Library Services separated CEO’s to form twoArts and Cultural Services Department and Parks Services departments; Infrastructure merged into one Departments were and Gardens department as Parks and Infrastructure. Disability Summit inaugural Disability Summit in JulyCouncil hosted the a forum for people with provided 2015. The summit and community service organisations disabilities, carers andto discuss their information needs, experiences aspirations about key disability topics. Library Services website Boroondara a website delivered Library Services A new Boroondara library services. for Council’s new and functional profile community consultation for from Feedback received a website design was utilised to produce the project that meet the needs of the community. with features
Council adopted a Graffiti Management Strategy Graffiti Strategy in June 2016. The strategy sets out a proactive, to graffiti and collaborative approach coordinated and aims to improve management in Boroondara the overall amenity of public spaces. Council adopted a Children and Young People’s People’s and Young Council adopted a Children a framework Strategy in November 2015. It provides young people and their families, for supporting children, young children, than 850 More and service providers. people and their families, as well as a range of consulted were agencies and service providers, Children and Young People’s Strategy People’s and Young Children to help develop the strategy. Council implemented the Glenferrie Water Management Water Glenferrie implemented the Council and installed a storm water Plan during the year, and secure a more harvesting system. It provides and Glenferrie for Grace Park sustainable water source an alternateOval, and provides water supply for other parks when needed. Boroondara Glenferrie Water Management Plan Glenferrie Water Civic Space wasThe new Civic Space at Hawthorn Arts Centre developmentofficially opened in January 2016. The the community with an expansive, provides to meet and pedestrian-friendly and welcoming area socialise, on the doorstep of the Hawthorn Arts Centre precinct. and popular Glenferrie Shopping Centre Council adopted the Boroondara Housing Strategy Boroondara Council adopted the Major achievements Housing Strategy Boroondara a strong in December 2015. The strategy places neighbourhood character emphasis on protecting the and heritage places. The strategy recognises range of housing a diverse importance of providing to cater for differing appropriate, options, where housing needs in Boroondara.
Our Council
24 City profile – Boroondara 26 Council offices 26 Council wards 27 Our Councillors
Image to be placed 24 References Financials Corp. Governance Our Performance Our People Our Council The Year in Review Introduction daily livingtasks. and 3.7%ofthepopulationneedsassistancewith largest populationofpeopleaged85yearsandover, areas,local government Boroondara hasthefifth years, and33%is50yearsover. AmongVictorian 22% ofthepopulationisagedbetween0and17 Boroondara, 12 to24yearsandover50years.Within to 49years,andalargerproportion ofresidents aged proportion ofresidents agedzero tofouryearsand25 with thegreater area, Melbourne wehavealower of 174,787people(asat30June2015).Compared Boroondara hasanestimatedresidential population Population cities inJune1994,theCityofBoroondara wascreated. theamalgamationofthese Kew andCamberwell.With encompassed theareas thatwere tobecomeHawthorn, District RoadBoard, formedin1854,which bodywastheBoroondaraThe firstlocalgovernment translating itas‘where the ground isthicklyshaded’. he tooktheword from theWoiwurrung language, Boroondara, andbecausethearea wasdenselywooded in 1837,RobertHoddledeclared ittheParishof partsofourCity.northern Aftersurveyingthearea Boroondara includetheWurundjeri peopleinthe The Traditional Ownersofthelandthatcomprises History of GlenIris,Surrey HillsandMontAlbert. East,Kewandparts Hawthorn Hawthorn, Balwyn, BalwynNorth,Camberwell,Canterbury, Deepdene, The CityofBoroondara includesthesuburbsofAshburton, profileCity – Boroondara Population byagegroup (%) 10 15 20 25 0 5 Greater Melbourne Boroondara
0−4 5.1 6.5
5− 8.5 11 8.4 12− 8.1 17 7.3 18− 11.1 24 10.1 25− 12.8 34 15.4 and 24%were from India. of migrantssettlinginBoroondara were from China 40% populationby903residents.born In2015–16, populationgrewborn by2,548peopleandtheIndian community. Between2006and2011,theChinese of birthandmore than120languagesspokeninour not themainlanguage.There are over150countries the majoritycomingfrom countrieswhere Englishis overseas,with quarter ofthepopulationwasborn linguistically diverse.Atthe2011Census,overa in Australia,weare becomingmore culturallyand While 68%ofBoroondara residents were born Where are wefrom? in avarietyofsubjects. course orobtaincertifiedpre-accredited training centres where residents cancompleteashort The Cityhas10neighbourhoodandcommunity campus andtwoUniversitiesoftheThird Age. University, TAFE, Swinburne aUniversityofMelbourne primary andsecondaryschools,aswellSwinburne special educationschools,including13combined areas,government with57secondary, primaryand local concentrations ofschoolsallVictorian By area, Boroondara hasoneofthehighest Education hub 35− 20.9 49 22 50− 13.2 59 12.1 60− 9.4 69 9 70− 7.9 485+ 84 7.4
2.9 1.8 Introduction The Year in Review Our Council Our People Our Performance Corp. Governance Financials References 25