Skripsi Pengaruh Harga, Kualitas Produk Dan

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Skripsi Pengaruh Harga, Kualitas Produk Dan SKRIPSI PENGARUH HARGA, KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN MOBIL WULING DI KOTA MEDAN OLEH MHD YUDHA PRATAMA SINAGA 150502030 PROGRAM STUDI STRATA 1 MANAJEMEN FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS SUMATERA UTARA MEDAN 2020 UNIVERSITAS SUMATERA UTARA UNIVERSITAS SUMATERA UTARA UNIVERSITAS SUMATERA UTARA UNIVERSITAS SUMATERA UTARA ABSTRAK PENGARUH HARGA, KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN MOBIL WULING DI KOTA MEDAN Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh harga, kualitas produk dan promosi terhadap keputusan pembelian Mobil Wuling di Kota Medan. Penelitian ini merupakan jenis penelitian asosiatif. Populasi dalam penelitian ini adalah seluruh konsumen yang melakukan transaksi pembelian mobil Wuling Cabang Sisingamangaraja Kota Medan sebanyak 309 responden. Jumlah sampel sebanyak 75 responden dengan menggunakan teknik pengambilan sampel accidental sampling. Metode pengumpulan data dalam penelitian ini adalah kuesioner, wawancara dan studi pustaka. Metode analisis data menggunakan metode deskriptif dan analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa secara serempak harga, kualitas produk dan promosi berpengaruh signifikan terhadap keputusan pembelian. Secara parsial menunjukkan bahwa harga, kualitas produk dan promosi berpengaruh positif dan signifikan terhadap keputusan pembelian. Kata kunci: Harga, Kualitas Produk Produk, Promosi, Keputusan Pembelian i UNIVERSITAS SUMATERA UTARA ABSTRACT THE INFLUENCE OF PRICE, PRODUCT QUALITY AND PROMOTION ON THE PURCHASING DECISION OF WULING CAR IN MEDAN CITY The purpose of this study was to determine and analyze the effect of price, product quality and promotion on purchasing decisions for Wuling Cars in Medan City. This research is a type of associative research. The population in this study were all consumers who made the purchase transaction of a Wuling car, Sisingamangaraja Branch, Medan City as many as 309 respondents. The number of samples in this research 75 respondents with the accidental sampling technique. Data collection methods in this study were questionnaires, interviews and literature study. Methods of data analysis using descriptive methods and multiple linear regression. The result of this research show that simultaneously that price, product quality and promotion together have a significant effect on purchase decision. The partial test shows that the price, product quality and promotion together have a positive and significant effect on purchase decision. Keyword: Price, Product Quality, Promotion, Purchasing Decision ii UNIVERSITAS SUMATERA UTARA KATA PENGANTAR Puji syukur peneliti panjatkan kehadirat Allah Subhanahu Wa Ta’ala yang telah melimpahkan berkah, rahmat, dan hidayah-Nya sehingga peneliti dapat menyelesaikan skripsi dengan judul “Pengaruh Harga, Kualitas Produk, Dan Promosi Terhadap Keputusan Pembelian Mobil Wuling Di Kota Medan”. Skripsi ini disusun dan diajukan sebagai salah satu syarat untuk menyelesaikan pendidikan pada Program Studi Sarjana Ekonomi Manajemen Universitas Sumatera Utara. Pada kesempatan ini, peneliti ingin menyampaikan ucapan terima kasih kepada kedua orangtua peneliti Bapak Tumbur Sinaga dan Ibu Supiati, S.Pd yang telah mendukung dan memberikan motivasi kepada peneliti dalam menyelesaikan laporan hasil penelitian ini. Dan peneliti juga ingin menyampaikan ucapan terima kasih kepada: 1. Bapak Prof. Dr. Ramli, SE, MS, selaku Dekan Fakultas Ekonomi dan Bisnis Universitas Sumatera Utara. 2. Bapak Dr. Amlys Syahputra Silalahi, SE, M.Si, dan Bapak Doli Muhammad Jafar Dalimunthe, SE, M.Si, selaku Ketua dan Sekretaris Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Sumatera Utara. 3. Bapak Liasta Ginting, SE, M.Si, selaku Dosen Pembimbing yang telah memberikan arahan, bimbingan, dan motivasi serta saran kepada saya dalam menyelesaikan skripsi ini. 4. Ibu Dr. Endang Sulistya Rini, SE, M.Si, selaku Dosen Penguji I dan Ibu Dr. Beby Karina Fawzeea Sembiring, SE, MM, selaku Dosen Penguji II yang iii UNIVERSITAS SUMATERA UTARA telah memberikan saran dan masukan untuk kesempurnaan skripsi ini. 5. Bapak dan Ibu Dosen serta Staff Tata Usaha Program Studi yang telah memberikan bimbingan selama masa perkuliahan dan selama masa laporan hasil penelitian sampai selesai. 6. Teman-teman saya Sisca Manely, SE., Alfifto, SE, M.Si, Dedi P. Situmorang, SE, Erwin Sitorus, Nyak Umar Mahdi, SE, Rahmat Fahrizal Simatupang, Marolob Silaban, yang telah memotivasi dalam menyelesaikan laporan hasil penelitian. 7. Rekan-rekan mahasiswa/i Fakultas Ekonomi dan Bisnis yang sama- sama berjuang dan memberikan semangat hingga selesainya skripsi ini, terkhusus mahasiswa/i Program Studi Manajemen. Demi kesempurnaan skripsi ini, peneliti mengharapkan saran serta kritik yang bersifat membangun. Akhir kata, semoga skripsi ini dapat bermanfaat bagi semua pihak. Medan, Agustus 2020 Peneliti, M. Yudha Pratama Sinaga NIM : 150502030 iv UNIVERSITAS SUMATERA UTARA DAFTAR ISI Halaman ABSTRAK ............................................................................................. i ABSTRACT ........................................................................................... ii KATA PENGANTAR ........................................................................... iii DAFTAR ISI .......................................................................................... v DAFTAR TABEL.................................................................................. vii DAFTAR GAMBAR ............................................................................. viii DAFTAR LAMPIRAN ......................................................................... ix BAB I PENDAHULUAN .................................................................... 1 1.1 Latar Belakang Masalah ................................................. 1 1.2 Rumusan Masalah ............................................................ 8 1.3 Tujuan Penelitian.............................................................. 8 1.4 Manfaat Penelitian ........................................................... 9 BAB II TINJAUAN PUSTAKA .......................................................... 10 2.1 Pemasaran ......................................................................... 10 2.2 Harga................................................................................. 10 2.2.1 Definisi Harga ...................................................... 10 2.2.2 Indikator Harga .................................................... 13 2.3 Kualitas Produk ................................................................ 14 2.3.1 Definisi Kualitas Produk ..................................... 14 2.3.2 Indikator Kualitas Produk ................................... 16 2.4 Promosi ............................................................................. 17 2.4.1 Pengertian Promosi.............................................. 17 2.4.2 Tujuan Promosi ................................................... 18 2.4.3 Metode Promosi................................................... 19 2.5 Keputusan Pembelian....................................................... 21 2.5.1 Definisi Keputusan Pembelian ............................ 21 2.5.2 Proses Keputusan Pembelian Konsumen ........... 22 2.6 Penelitian Terdahulu ........................................................ 23 2.7 Kerangka Konseptual ....................................................... 25 2.8 Hipotesis ........................................................................... 26 BAB III METODE PENELITIAN ....................................................... 27 3.1 Jenis Penelitian ................................................................. 27 3.2 Tempat dan Waktu Penelitian.......................................... 27 3.3 Batasan Operasional ......................................................... 27 3.4 Operasionalisasi Variabel ................................................ 28 3.5 Skala Pengukuran Variabel .............................................. 28 3.6 Populasi dan Sampel ........................................................ 29 3.7 Jenis dan Sumber Data ..................................................... 31 3.8 Metode Pengumpulan Data ............................................. 32 3.9 Uji Validitas dan Reliabilitas ........................................... 32 3.9.1 Uji Validitas ......................................................... 32 v UNIVERSITAS SUMATERA UTARA 3.9.2 Uji Reliabilitas ..................................................... 34 3.10 Teknik Analisis Data ........................................................ 35 3.10.1 Analisis Deskriptif ............................................... 36 3.10.2 Analisis Regresi Linear Berganda ...................... 36 3.11 Uji Asumsi Klasik ............................................................ 37 3.11.1 Uji Normalitas ..................................................... 37 3.11.2 Uji Heteroskedastisitas ........................................ 38 3.11.3 Uji Multikolinearitas ........................................... 39 3.12 Uji Koefisien Determinan ................................................ 39 3.13 Uji Hipotesis ..................................................................... 39 3.13.1 Uji Signifikansi Serempak .................................. 39 3.13.2 Uji Signifikansi Parsial ........................................ 40 BAB IV HASIL PENELITIAN DAN PEMBAHASAN ................ 42 4.1 Gambaran Umum Perusahaan .................................... 42 4.2 Hasil
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