Rizqiani Putri CV 19.10

Total Page:16

File Type:pdf, Size:1020Kb

Rizqiani Putri CV 19.10 PERSONAL DATA Rizqiani Putri Instagram: @rizqianiputri YouTube: Rizqiani Putri [email protected] [email protected] WhatsApp: +6281703510221 FORMAL EDUCATION 2005 Graduated from SMA Negeri 5 Surabaya 2009 Graduated from Communication Department, Airlangga University, Surabaya 2012 Graduated from Media & Communication Department, Pascasarjana Universitas Airlangga WORK PLACE ! News & Talkshow Presenter ! Public Speaking Lecturer at Airlangga University ! Communication & Psychology Lecturer at Stikosa AWS ! Professional Public Speaker (MC, Moderator, Voice Talent, Communication Facilitator, Event Consultant) EXPERIENCES COMMUNICATION FACILITATOR (for sharing Personal Branding strategies and Public Speaking experiences) ! Universitas Airlangga ! ITS Surabaya ! Stikosa AWS ! PENS ! Probest Broadcasting School ! PT. PLN (Persero) P2B ! PT. PP Properti, Tbk ! Bank Mandiri ! Bank BTN ! Colors FnE ! Hungerbelt ! PT. Focusindo ! Balai Besar Karantina Tumbuhan, Jawa Timur ! Angkasa Pura Juanda, Surabaya ! Angkasa Pura Ngurah Rai, Bali ! PT. Kimia Konstruksi Indonesia ! PT. Concrete Technology Indonesia ! Make Over Cosmetics ! Urban Office ! Sing Your Mind MC (MASTER OF CEREMONY) 2019 1. NasionalRe Gala Dinner at D'Gunungan Taman Dayu, Pasuruan (12 January 2019) 2. Talk Day by Urban Office [a Public Speaking Sharing Class with @rizqianiputri.mc] at Urban Office, Surabaya (13 January 2019) Rizqiani Putri [Communication Facilitator] 1 [email protected] +62.817.0351.0221 3. Speak for Life Indonesia for Personal Branding & Public Speaking Class with @rizqianiputri.mc, for Best Frontliners Bank BTN Kanwil 3 at @ibissurabayacitycenter Hotel (14-15 January 2019) 4. Private Gathering with Westown View by PP Properti at Patria Palace Hotel, Blitar (January 17th, 2019) 5. Family Gathering 2019 Keluarga Besar PT. Dharma Lautan Utama at Kusuma Agro Wisata Resort & Convention, Batu (January 20th, 2019) 6. Private Gathering with Westown View by PP Properti at Gajah Mada Hotel, Lumajang (January 23th, 2019) 7. Economic Outlook in 2019: Talkshow with Dr. Raden Pardede, Komisaris Independen BCA at Pakuwon Tower, Surabaya (January 24th, 2019) 8. Exclusive Launching @oonew_id Petite Series x @tokopedia at Tokopedia Tower, Jakarta (January 25th, 2019) 9. Wedding Reception of Dita & Dannis at Grha ITS, Surabaya (January 26th, 2019) 10. Soft Opening @gressmall_gresik at Atrium GressMall (January 31, 2019) 11. Speak for Life Indonesia for Post Class of BFA Bank BTN Kanwil 3 at Banking Hall Bank BTN Kanwil 3, Surabaya (1 & 4 February 2019) 12. Sinergi Kantor Cabang Perintis 2019BPJS Ketenagakerjaanat Ballroom 89, Ciputra World, Surabaya(February 2nd, 2019) 13. Bincang Bisnis bersama HP 'Memperkuat Eksistensi UMKM dalam Menghadapi Revolusi Industri 4.0' at Dyandra Convention Center, Surabaya (February 09, 2019) 14. Perayaan HUT ke-81 Ibu Hj. Soetartini Soekarno di Hotel JW Marriott, Surabaya (9 Februari 2019) 15. Health Talk: Berhasil Hamil dalam 28 Hari with dr. Aucky Hinting, PhD, Sp. And. kerjasama Intiland bareng RSIA Ferina Surabaya at Penthouse Sumatra36 Apartment, Surabaya (15 February 2019) 16. Abusive Relationship, Whats Should I Do? Special Valentine Edition Talkshow with @catwomanizer & @inezkristanti at Spazio, Surabaya (16 February 2019) 17. Tenant Gathering with East Coast Center 2 Mall by Pakuwon Group at Marketing Gallery of Pakuwon City, Surabaya (18 February 2019) 18. Private Gathering with Westown View at Grand Surya Hotel, Kediri (20 February 2019) 19. Private Gathering with Westown View & Bank Mandiri at C1 Hotel, Sumenep (21 February 2019) 20. Rapat Kerja Perusahaan 2019 Airnav Indonesia: Talkshow 'Tantangan Bisnis Penerbangan di Era Revolusi Industri 4.0' at Sheraton Hotel, Surabaya (22 February 2019) 21. Making Bouquet Card with Artemyst Studio at Graha Golf, Surabaya (23 February 2019) 22. Memorandum of Agreement Signing Ceremony between Tune Protect Group, PT. Asuransi Buana Independent, & ASITA Jatim at Four Points by Sheraton Hotel, Surabaya (25 February 2019) 23. Novogen Layer Class 2019: Novogen, the Most Flexible Layers at IPB International Convention Center (IICC), Bogor (26 February 2019) 24. Panin Asset Management Market Outlook 2019 at ShangriLa Hotel, Surabaya (27 February 2019) 25. A moment for @erickandershen91 & @cassandrairenee Wedding Reception at Dyandra Convention Center (March 3rd, 2019) 26. Private Talk Gathering Grand Sungkono Lagoon by PP Properti at Pawon Mina Resto, Banyuwangi (7 March 2019) 27. PLN Mengajar 2019 Terangi Bangsa dengan Pendidikan at SMAN 6 Surabaya (8 March 2019) 28. Talkshow 'Every Mom Can Cook' & Cooking Competition with @christina__brennan & @valenamijo, presented by @oonew_id on Baby World Fair Expo 2019 at Chameleon Hall, Tunjungan Plaza 6 Surabaya (8 March 2019) 29. Westown View Costumer Gathering supported by Bank Mandiri at Quest Hotel Kuta, Bali (15 March 2019) Rizqiani Putri [Communication Facilitator] 2 [email protected] +62.817.0351.0221 30. Kids Roleplay: Little Soap Crafter & Watercolor Artist at The Rosebay Show Unit by Intiland, Surabaya (17 March 2019) 31. Grand Launching BukaLapak Research & Development Surabaya at 9th floor of Graha Pena Extension, Surabaya (19 March 2019) 32. Speak for Life Indonesia for In House Training Public Speaking & MC at I Gusti Ngurah Rai Airport, Bali (13-14 March 2019) 33. Beauty Camp 2019 with Make Over Indonesia [a Public Speaking & MC Class] at MaxOne Hotel Tidar, Surabaya (20 March 2019) 34. Consol Gathering 2019 at Golden Tulip Holland Resort Batu & Conference [22-24 March 2019] 35. LANEIGE: Unleash Your Beauty at Atrium Tunjungan Plaza 6, Surabaya [27-31 March 2019] 36. Teman Bumil Goes to Surabaya: Siap Hadapi Trimester 4 Setelah Melahirkan at Kunokini Cafe & Resto, Surabaya bersama dr. Erica Jahja, SpA. @siloamhospitalsby [30 March 2019] 37. Simple Machines Explore with #bikinbikinditaman at Marketing Gallery of Graha Natura, Surabaya organized by @onestop.creative (7 April 2019) 38. Sampoerna Academy Topping Off Ceremony @sampoerna.academy.sby in Surabaya (9 April 2019) 39. Corporate Gathering of @siloamsurabaya at Hotel Bumi, Surabaya (10 April 2019) 40. Private Gathering of @westown_view by PP Properti supported by @bankmandiri at The Dome's Cafe & Resto, Tulungagung (10 April 2019) 41. Launch Conference of @kidzaniasurabaya at @lave_sungkono on April 23rd, 2019 42. Willow Mid Year Sale 2019 at @willowbabyshop Citraland, Surabaya (28 April 2019) 43. @singyourmind_id x @rizqianiputri for OJK Kantor Regional 4 Jawa Timur [a Public Speaking Class] on April 30th, 2019 44. Customer Gathering & Knowledge Sharing PT. Rekadaya Elektrika @jwmarriottsby (2 May 2019) 45. Opening Ceremony Pasar Malem Tjap Toendjoengan at Food Festival Pakuwon City, Surabaya (2 May 2019) 46. At @jwmarriottsby for Happy Readers Fun Day with @mcdonaldsid on May 4th, 2019 47. Bersama @oppoindonesiadan @kaskusnetworks, Nonton Bareng Avengers: End Game, at CGV Marvell City, Surabaya (4 May 2019) 48. Ngabuburit Asik bareng adik-adik dari Yayasan Yatim Mandiri bersama Intiland di Spazio (14 May 2019) 49. Product Knowledge Taman Pondok Legi at Aria Centra Hotel, Surabaya (15 May 2019) 50. Private Smart Investment Gathering with Westown View by PP Properti at Oura Cafe, Malang (15 May 2019) 51. Meet & Greet with Ayana Moon presented by @wardahbeauty at Sakinah Swalayan, Palapa Toserba, & Reny Swalayan in one day (18 May 2019) 52. Collective Action: The Principles that Never Fails, #integrity by PT. PLN (Persero) at Grand Dafam Hotel, Surabaya (20 May 2019) 53. Buka Bersama Pertamina & Stakeholder Wilayah Surabaya dan Gresik at Layar Resto, Surabaya (22 May 2019) 54. Pemilihan Unit Taman Pondok Legi at Atrium of Cito, Surabaya (27th May 2019) 55. @maxfashionsindonesiaStore Opening at 2nd Floor Tunjungan Plaza 6, Surabaya (May 28th, 2019) 56. Wardah Ramadhan Soiree with beautiful yet inspiring @megaiskanti at Artap Cafe & Art Gallery, Surabaya (May 30th, 2019) 57. #MembangunKetakwaanbersama Semen Indonesia 2019 at Gedung PWI Jatim, Taman Apsari, Surabaya (May 31, 2019) 58. Workshop Session on Leadership Forum XII Bank Mandiri at Pendopo Sabha Swagata, Banyuwangi (21 June 2019) Rizqiani Putri [Communication Facilitator] 3 [email protected] +62.817.0351.0221 59. PJB Supplier Gathering 2019 UBJOM Luar Jawa 2 at Bumi Surabaya Hotel, Surabaya (26 June 2019) 60. Attitude Series Launching at Ecology Bistro Kemang, South Jakarta (27 June 2019) 61. Sharing Social Media Strategies to MamaBear Team at MamaBear Head Office (04 July 2019) 62. Mother & Baby Fair 2019 at Galaxy Exhibition Center, Galaxy Mall Surabaya (28-30 June 2019) 63. The Wedding Celebration of JOJO & CICIL at O2Park, Grand Dharmahusada Lagoon, Surabaya (29 June 2019) 64. The Wedding Celebration of Geigi & Desi at Dyandra Convention Center, Surabaya (30 June 2019) 65. Economic Update: Geliat Ekonomi Indonesia pasca Pilpres 2019 at Spazio Hall, Surabaya (12 July 2019) 66. Willow Talk: Newborn 101 at @willowbabyshop Citraland, Surabaya (13 July 2019) 67. The Wedding Celebration of @fadhilagani & @satriohap at Grha Samudera Bumimoro, Surabaya (14 July 2019) 68. The Rising Caspian (Ceremony & Festival) at Grand Sungkono Lagoon, Surabaya (17-21 July 2019) 69. Kerik Jamu: Waktunya Anak Indonesia Bercerita at Creative Surabaya Hub, Museum Bank Indonesia (23 July 2019) 70. On How to Take Instagram-Worthy Photos (Talkshow & Mini Workshop) with @titantyra @vanessamantofa @karlajasmina by @charleskeithofficial at Charles & Keith Pakuwon Mall, Surabaya (27 July 2019) 71. Myeong Dong Street (Shopping
Recommended publications
  • It Takes a Spark
    TTG 14 18 DESTINATIONS associations GUIDE TO South Korea and New and Singapore accessible stays it takes MCI (P) 004/05/2020 MCI a spark April 2020 She wanted an Asian meeting on falls prevention but her passion led to her becoming chairperson to the inaugural World Congress On Falls and Postural Stability YOUR NAME COULD BE ON THIS TICKET TO BANGKOK BOARDING PASS 22 – 24 September 2020 In Partnership with: FROM SINGAPORE NAME TO BANGKOK GATE A09 JOB TITLE SEAT 30A DATE 00/00/00 ORGANISATION FLIGHT A 9773 EMAIL Fill in your details, take a picture and pick your event! Send us the image OR scan your selected event QR code below to indicate your interest. flights, accommodation andHosted more for Buyer qualified Privileges MICE, Association and Corporate Buyers 20% Off Registration Fees Buyer Engagement Applicable to all buyers who Activities Buyer Procurement confirm their participation by Interactive ice breaker, Showcase Specialised Tracks end April. Also stand a chance brand showcase For MICE, Association For Different Buyer to enhance your presence presentations, exhibition and Corporate buyers to Segments through our publicity features walk-abouts, meet-the- share their procurement Featuring freshly curated corporates and more requirements with relevant highlights to meet MICE, SINGAPORE NAME and interested destination Association and Corporate FROM TO and supplier leads objectives BANGKOK JOB TITLE GATE A09 Exhibitors | MICE SEAT 30A Buyers | MICE | Association Media | MICEEMAIL & Associations DATE 00/00/00 Sponsors www.itcma.com
    [Show full text]
  • The French Touch
    HOTELS EN JVD CATALOGUE • 2020 THE FRENCH TOUCH Asia-Pacific/Middle-east JVD HOTELS P1 THE HOSPITALITY EXPERIENCE In JVDs Hotels universe, accessories make each room unique and transform a hotel stay into a delightful experience in itself. Every day, we innovate to provide hotel guests with accessories that combine functionality, safety and ergonomics. JVD’s Hotels accessories have become a delight for hotels and travellers around the world. Visit our website for more information General Disclaimer Reasonable efforts are used to include accurate and up-to date information in this catalogue. They may contain technical inaccuracies or typographical errors. We do reserve the rights to change the information without prior notification or any obligation. In no event will JVD or its As part of our environment friendly approach, JVD would like to invite all subsidiaries be liable to any part for any damages whether direct or indirect, consequential, our partners and customers to ensure we have their e-mail address to send punitive or others for use of its contents. this directly in electronic format. P2 JVD HOTELS INNOVATION IN THE SERVICE OF WELL-BEING The strength of JVD resides in our provision of accessories adorning hotel rooms around the world for more than 30 years. JVD accessories help to personalize hotel rooms, giving them the final touch to ensure guests’ well-being. Accessories are what truly At JVD, there is no room for boredom. make a difference. We are proud to present our catalogue of 2020 collections to you, just brimming with new items: JVD does not believe in simply copying and pasting! Our team have been working tirelessly in Nantes, Singapore, Alicante and Mexico City to offer you and your customers enhanced well-being.
    [Show full text]
  • Jwm Magazine of Passionate Pursuits
    THE NEW BESPOKE p.44 COLORS OF THE YEAR p.58 SPARKLING WINE REVOLUTION p.64 THEJWM MAGAZINE OF PASSIONATE PURSUITS BRIGHT START Inside the rebirth of Mexico’s Los Cabos. FdJWSP16_00_Cover2.indd 1 2/17/16 10:29 AM PERFORMANCE EN VOGUE NOVITEC GROUP NOVITEC North America LLC D-87778 Stetten · +49 8261-759950 · [email protected] · www.novitec.com 503-336-0176 RCSU1500_Novitec.indd 1 5/7/15 10:02 AM B:9.25” T:9” S:8.375” B:11.125” T:10.875” S:10.25” SAVOR MASTERFUL MOMENTS AT JW MARRIOTT At JW Marriott,® we fill your journeys through life with everlasting moments that leave you richer. With culinary and cultural experiences that nourish your natural curiosity. And surroundings that nurture your need for well-being. Discover an enlightened view of the world at over 75 JW Marriott locations around the globe. JW Marriott Mussoorie Walnut Grove Resort & Spa JWMARRIOTT.COM JWSP1600_Mariott.indd 1 2/24/16 11:01 AM 1 488_JW_JWM_AD_9x10-875_RTP.inddFile Path: All Active Projects:2016 activ...er:488_JW_JWM_AD_9x10-875_ RTP.indd Saved at 2-22-2016 2:02 PM from HDQBEAM0UXF9VM by Roman Kuebler / Roman Kuebler Printed At None Job info Approvals Fonts & Images Current Usage Rights Available or negotiated: No OK Job Number None Fonts Client None Art Director None Corbel (Regular, Italic), ITC Giovanni (Book) Media Type None Design Lead None Live 8.375” x 10.25” Studio Artist None Images Trim 9” x 10.875” JW Mussoorie_Swimming Pool with model. Studio Lead None Bleed 9.25” x 11.125” tif (CMYK; 300 ppi; 100%), JW_horz_rev.eps Pubs None Prod Mgr None (64.68%) Traffic None Notes Inks Cyan, Magenta, Yellow, Black None AVAILABLE IN OUR TAG HEUER LIFESTYLE BOUTIQUES IN: CARIBBEAN: Aruba – Bahamas – Barbados Limegrove – Cozumel Grand Cayman – Playa del Carmen – St Maarten – St Thomas TAG HEUER CARRERA CALIBRE HEUER 01 Four world championships and two league MVP awards.
    [Show full text]
  • Effective October 1, 2016
    MEDIA KIT 2 017 EFFECTIVE OCTOBER 1, 2016 INDONESIA EXPAT MEDIA KIT 2017 1 2 INDONESIA EXPAT MEDIA KIT 2017 Solid Positioning A Focused Choice Indonesia Expat is Indonesia’s number one We focus our print distribution to places free expatriate-focused magazine. Over the where expatriates live and frequent, past six years, we have built a powerful reader providing a targeted readership of 32,000 demographic and become the trusted source English-speakers from our printed publication for in-depth investigative articles covering per month. On our mobile-responsive Business, Lifestyle and Outreach. website, we have 30,000 unique visitors per month, thus widening the total reach with us to 62,000 English-speaking readers in Numbers You Can Trust Indonesia per month. Indonesia Expat prints 16,000 copies every fortnight – that’s 32,000 magazines per month! INDONESIA EXPAT MEDIA KIT 2017 3 ia, with ranging 4 INDONESIA EXPAT MEDIA KIT 2017 Fast Facts * Distributed at over 1,400 locations * Visible all over Indonesia, including Jakarta (77 percent), Java, Bali, Kalimantan, Sumatra, Lombok, West Papua * Our magazines are distributed in embassies, apartments, international schools, international and local companies and public venues where expatriates frequent * We target English speakers who live and work in Indonesia, with nationalities ranging from Indonesian, North American, British, Australian, New Zealand, European, Asian, Southeast Asian, African, Russian, and South American * Our readers’ occupations include executives, business owners, CEOs,
    [Show full text]
  • Tugas Akhir Pentingnya Guest Voice Sebagai Bahan
    IR-PERPUSTAKAAN UNIVERSITAS AIRLANGGA TUGAS AKHIR PENTINGNYA GUEST VOICE SEBAGAI BAHAN EVALUASI DI HOTEL FAIRFIELD BY MARRIOTT SURABAYA Disusun untuk memenuhi sebagian syarat guna memperoleh sebutan Ahli Madya (A.Md.) Manajemen Perhotelan Disusun oleh: Sonny Martakusumah NIM. 151511113027 PROGRAM STUDI DIPLOMA III MANAJEMEN PERHOTELAN FAKULTAS VOKASI UNIVERSITAS AIRLANGGA 2018 TUGAS AKHIR PENTINGNYA GUEST VOICE... SONNY MARTAKUSUMAH IR-PERPUSTAKAAN UNIVERSITAS AIRLANGGA LEMBAR KARTU MAHASISWA (KTM) TUGAS AKHIR PENTINGNYA GUEST VOICE... SONNY MARTAKUSUMAH IR-PERPUSTAKAAN UNIVERSITAS AIRLANGGA TUGAS AKHIR PENTINGNYA GUEST VOICE... SONNY MARTAKUSUMAH IR-PERPUSTAKAAN UNIVERSITAS AIRLANGGA TUGAS AKHIR PENTINGNYA GUEST VOICE... SONNY MARTAKUSUMAH IR-PERPUSTAKAAN UNIVERSITAS AIRLANGGA TUGAS AKHIR PENTINGNYA GUEST VOICE... SONNY MARTAKUSUMAH IR-PERPUSTAKAAN UNIVERSITAS AIRLANGGA KATA PENGANTAR Puji syukur penulis panjatkan kehadirat Allah SWT yang telah melimpahkan rahmat dan hidayah-Nya sehingga penulis mampu menyelesaikan Tugas Akhir yang dikerjakan oleh penulis selama lima bulan dengan judul “Pentingnya Guest Voice Sebagai Bahan Evaluasi di Hotel Fairfield by Marriott Surabaya”. Tugas Akhir merupakan salah satu syarat guna mencapai gelar Ahli Madya pada program Diploma III Manajemen Perhotelan Fakultas Vokasi Universitas Airlangga. Pada kesempatan ini, penulis juga ingin menyampaikan banyak terima kasih kepada beberapa pihak yang turut serta membantu dalam proses hingga terselesaikannya Tugas Akhir ini. 1. Bapak Kelly Kusumah Laksana dan Ibu Susi Iswahyuni selaku orang tua penulis yang senantiasa mendoakan dan memotivasi untuk menyelesaikan tugas akhir dengan lancar dan tepat waktu. 2. Prof. Dr. Widi Hidayat, S.E., M.Si., Ak. selaku Dekan Fakultas Vokasi. 3. Ibu Dian Yulie Reindrawati, S.Sos., MM., PhD. Selaku koordinator Program Studi Diploma III Manajemen Perhotelan Fakultas Vokasi. 4. Bapak Trio Akbar dan Bapak Ady Wisnu selaku Asst.
    [Show full text]
  • Seychelles Ð an Overview to Pay a Recruitment Fee for That ¥ Special Announcement ¥ Regional Watch - Continued on Page 2 - Continued on Page 4
    Asia Pacific Region 4th Quarter 2002 Adjusting Historical Development Costs to The Job Seeker and Arrive at Realistic Current Replacement the Executive Search Costs Consultant he Cost Approach to value Case Study One of the common misconceptions estimates market value by in the hospitality industry is that Let us consider the following case study computing the current cost of an executive search company will work T to arrive at our estimation of replacing a property and subtracting to find a job seeker a job. It does replacement cost for a fictitious hotel any depreciation resulting from happen of course, but in the rare in Singapore that was constructed one or more of the following factors: circumstances when the job seeker just during 1997. physical deterioration, functional happens to match the specifications obsolescence and external (or economic) of a current search. This article will Brief Description of the Hotel obsolescence. The cost approach explain the role of the executive search provides a reliable estimate of value Table 1, below, summarises a brief consultant and focus on recruitment for newly constructed properties; description of the fictitious hotel used from a job seeker’s perspective, it is however, as buildings and other in this case study. not a comprehensive guide to finding forms of premises increase in age a job, but it will highlight some of the and begin to deteriorate, the resultant Table 1 Hotel Description and Historical key aspects of the process. loss in value becomes increasingly Development Cost difficult to quantify accurately. A job seeker is wise to advise a reputable Hotel Name: Sunset View Hotel, Singapore search firm of their career objectives; Our experience with active hotel Location: Orchard Road however they should have realistic purchasers indicates generally that Opening Date: 1997 expectations about what happens when active buyers of hotels generally base Hotel Star-Grading: 5-Star a job seeker contacts the Executive their purchase decisions upon Number of Guestrooms: 350 Search firm.
    [Show full text]
  • (Crm) on Customer Loyalty in Jw Marriott Hotel Surabaya
    THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER LOYALTY IN JW MARRIOTT HOTEL SURABAYA Fransisca Andreani, Yesslyn Sumargo, dan Chen Lie Faculty of Economics, Petra Christian University, Surabaya, Indonesia Email: [email protected] Abstract Customer Relationship Management (CRM) is one of strategies to retain customers. By maintaining the relationship with customers, hopefully they will be loyal to companies. The objective of this study is to determine the influence of CRM on customer loyalty in JW Marriott Hotel, Surabaya using multiple linear regression analysis. The results of this study show that CRM, including financial benefits, social benefits and structural ties have positive effects significantly on customer loyalty in JW Marriott Hotel Surabaya. The most dominant factor influencing customer loyalty in JW Marriott Hotel, Surabaya is the structural ties. Keywords: Customer Relationship Management (CRM), Customer Loyalty JW Marriott Hotel Abstrak Customer Relationship Management (CRM) merupakan salah satu strategi untuk mempertahankan pelanggan. Dengan terjalinnya hubungan yang erat diharapkan pelanggan menjadi loyal pada perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh CRM terhadap loyalitas pelanggan di Hotel JW Marriott Surabaya dengan teknik analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa CRM yang meliputi financial benefits, social benefits dan structural ties berpengaruh positif dan signifikan terhadap loyalitas pelanggan Hotel JW Marriott Surabaya. Faktor yang berpengaruh dominan terhadap loyalitas pelanggan Hotel JW Marriott Surabaya adalah structural ties. Kata Kunci: Customer Relationship Management (CRM), Loyalitas Pelanggan, JW Marriott Hotel. INTRODUCTION customers. According to Kotler and Armstrong (2004), Customer Relationship Management (CRM) Due to rapid hotel development, the rivalry in is a process of building and maintaining long range hotel industries is getting tighter.
    [Show full text]
  • ARSIP SITEMAP XML SITUS ALAMAT GROUP Hartford
    ARSIP SITEMAP XML SITUS ALAMAT GROUP hartford BERIKUT ARSIP SITEMAP XML SITUS ALAMAT GROUP hartford: http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/ http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-mts-negeri-janten-kab.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-smp-kanisius-samigaluh.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-smp-pgri-semanu-kab.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-smp-muhammadiyah-8.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-mts-muhammadiyah-kasihan.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-mts-yaketunis-kota.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/10/alamat-sekolah-mts-yappi-beji-kab.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/09/alamat-sekolah-mts-sunan-pandanaran-kab.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/09/alamat-sekolah-smp-negeri-2-pengasih.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/09/alamat-sekolah-smp-prajawiyata-girisubo.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/09/alamat-sekolah-smp-gotong-royong-semin.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/09/alamat-sekolah-mtsn-ngemplak-kab-sleman.html http://www.hartford.edu/jump.asp?jump=http://www.alamat.in/2015/09/alamat-sekolah-mts-negeri-pakem-kab.html
    [Show full text]
  • 4. ANALISA DAN PEMBAHASAN 4.1 Profil Perusahaan 4.1.1 Sejarah
    4. ANALISA DAN PEMBAHASAN 4.1 Profil Perusahaan 4.1.1 Sejarah Singkat Hotel JW Marriott Surabaya JW Marriott adalah sebuah perusahaan yang didirikan oleh John Willard Marriott. JW Marriott sekarang dikenal sebagai salah satu jaringan hotel terbesar bertaraf internasional di dunia. John Willard Marriott benar-benar melakukan upaya besar. Ia memulai bisnis dari toko root beer di Washington DC yang dikembangkan melalui beberapa langkah sampai hotel ini menjadi besar seperti sekarang. Langkah-langkah ini dapat dilihat sebagai berikut: 1927: John Willard Marriott membuka toko Root Beer dengan kapasitas 9 tempat duduk di Washington DC yang disebut dengan : "The Hot Shoppe" 1928: Root Beer berdiri dan berkembang menjadi sebuah restoran makanan Meksiko dengan nama "Hot Shoppe" 1929: Hot Shoppe, Inc resmi diluncurkan 1937: Truk “Hot Shoppe” mengantarkan kotak makan siang sederhana ke Negara bagian Timur, Amerika dan Inggris. 1957: Twin Bridges Motor Hotel Marriott di Arlington Virginia adalah hotel pertama yang dibangun 1967: The Hot Shoppe berubah menjadi Marriott Coorporation 1969: Marriott International Hotel pertama dibuka di Acapulco dan California 1975: Marriott membuka hotel di Eropa yang bernama The Amsterdam Marriott Hotel. 40 Universitas Kristen Petra 1979: Perusahaan Marriott pindah ke kantor utama baru di Bethesda Maryland. Bisnis Marriott terus berkembang di seluruh dunia. 1985: Marriott meninggal dalam usia 84 tahun. J.W. Marriott Jr, menggantikan posisi ayahnya. Marriott Marquis Hotel dibuka di New York, Atlanta. Perusahaan mengumumkan 2 juta komitmen untuk mengembangkan hotel. 1986: Marriott telah mendapat The Residence Inn Perusahaan. Marriott pertama kali membuka Adil Field Inn di Atlanta, Georgia. Pada akhir tahun, Marriott memiliki 350 hotel dengan estimasi kamar 102.000.
    [Show full text]
  • ASEAN Hotels Just Keep Growing
    PPS 1885/02/2017(025627) No. 1750/September 2017 View from the top In the age of OTAs, sharing economy and new soft brands, Worldhotels’ CEO Geoff Andrew tells Raini Hamdi why representation has a future and its philosophy remains unchanged + ASEAN hotels Maldives: a paradise on the cheap? just keep growing Canada’s Alberta shouts out to Asia In this special hotel guide, TTG Asia spotlights the dynamic hospitality market that is South-east Asia, and how it’s fertile ground for Macau bets on homegrown brands and international chains alike food tourism JW Marriott Hotel Singapore South Beach Expanding our footprints across Asia www.stayariva.com Singapore | Malaysia | Thailand | Vietnam | Indonesia | China | United Kingdom TTG SEPT 2017.indd 1 5/9/17 7:58 PM September 2017 TTG Asia 2 Contents & editorial Want to read us on the go? Analysis 04 View from the top 09 10 14 16 19 Report: Destination: Destination: ASEAN Hotels Longhaul Travel Hong Kong Macau Guide The future of ASEAN hotel industry ast month on August 8, ASEAN turned 50. The ASE- first female GM in Singapore if not ASEAN, or Kamala LAN hotel industry without doubt, is one of its fasci- Sukosol, the first and only female hotel owner who is at nating economic successes. the same time, an accomplished jazz singer. Hotels, unlike office buildings and retail centres, can But ASEAN’s hotel industry wasn’t shaped just by lo- open up destinations or bring a whole new market seg- cals. In fact, in the early years, it was the Westerners, in- ment to a country.
    [Show full text]
  • PROSIDING 2Nd SEMINAR NASIONAL ILMU MANAJEMEN (SNIM)
    PROSIDING 2nd SEMINAR NASIONAL ILMU MANAJEMEN (SNIM) “Formulasi Strategi Menghadapi Ketidakpastian: Across Industries Talks” Malang, 22 Juni 2021 UniversitasNegeri Malang Anggota IKAPI No. 059 / JTI / 89 Anggota APPTI No. 002.103.1.09.2019 Jl. Semarang 5 (Jl. Gombong 1) Malang, Kode Pos 65145 Telp. (0341) 562391, 551312 psw 1453 PROSIDING 2nd SEMINAR NASIONAL ILMU MANAJEMEN (SNIM) “Formulasi Strategi Menghadapi Ketidakpastian : Across Industries Talks” ISBN: 978-602-470-463-6 (PDF) Penanggung Jawab: Dr. Cipto Wardoyo, S.E., M.Pd., M.Si., Ak., CA Pengarah: Dr. Agus Hermawan, GradDipMgt., M.Si., MBus Dr. Hj. Puji Handayati, S.E.Ak., M.M., CA., CMA Dr. Hadi Sumarsono, S.T., M.Si Tim Reviewer: Dr. Ely Siswanto, S.Sos, M.M. Dr. Wening Patmi Rahayu, S.Pd, M.M. Dr. Madziatul Churiyah, S.Pd, M.M. Dr. Titis Shinta Dhewi S.P, M.M Tim Editor: Arum Prasasti, S.E, MSc. Ika Zutiasari, S.Pd., M.Pd. Cesya Rizkika Parahiyanti, S.E, MBA Organizing Committee Penasehat : Dr. Cipto Wardoyo, S.E., M.Pd., M.Si., Ak.CA Penanggungjawab : Dr. H. Ely Siswanto, S.Sos., M.M. Ketua Pelaksana : Cesya Rizkika Parahiyanti, S.E, MBA Bendahara : Lulu Nurul Istanti, S.E, M.M Sekretaris : Arum Prasasti, S.E., M.Sc Sie Kesekretariatan : Dr. Wening Patmi Rahayu, S.Pd., M.M.; Raisa Fitri, S.AB, M.M Sie Acara : Dr. Titis Shinta Dhewi, S.P, M.M; Della Ayu Zonna Lia, S.AB, M.AB; Rayie Tariaranie Wiraguna, S.E., M.M. Sie Dokumentasi & Publikasi : Dr. Hj. Madziatul Churiyah, S.Pd, M.M.; Andro Agil Nur Rakhmad, S.E.I., M.E.; Ika Zutiasari, S.Pd., M.Pd.
    [Show full text]
  • Kota Nama Hotel Kategori Jakarta Hotel Indonesia Kempinski A
    Kota Nama Hotel Kategori Kota Nama Hotel Kategori Jakarta Hotel Indonesia Kempinski A Bandung Padma Hotel Bandung A Jakarta Fairmont A Bandung Sheraton Bandung Hotel & Towers A Jakarta Fraser Place Setiabudi A Bandung InterContinental Bandung Dago Pakar A Jakarta Four Seasons Hotel A Bandung Hilton Bandung A Jakarta JW Marriott Hotel A Bandung The Luxton Bandung A Jakarta The Ritz Carlton Mega Kuningan A Bandung The Papandayan Hotel Bandung B Jakarta The Westin A Bandung Aryaduta Bandung B Jakarta Ascott Jakarta B Bandung Grand Mercure Bandung Setiabudi B Jakarta Aryaduta Suite Semanggi B Bandung Art Deco Luxury Hotel & Residence B Jakarta Hotel Santika Premiere Hayam Wuruk Jakarta B Bandung Courtyard by Marriot Bandung Dago B Jakarta Manhattan Hotel B Bandung GH Universal Hotel Bandung B Jakarta Double Tree by Hilton Jakarta - Diponegoro B Bandung Crowne Plaza Bandung C Jakarta Century Park Hotel B Bandung Best Western Premier La Grande Hotel Bandung C Jakarta Gran Melia B Bandung The 101 Bandung Dago C Jakarta Best Western Premier The Hive C Bandung Four Points by Sheraton Bandung C Jakarta The 101 Jakarta Sedayu Dharmawangsa C Bandung Holiday Inn Bandung Pasteur C Jakarta Mercure Jakarta Gatot Subroto C Bandung Mason Pine Hotel Bandung C Jakarta Hotel GranDhika Iskandarsyah C Jakarta Mercure Jakarta Pantai Indah Kapuk C Jakarta Swiss-Belhotel Pondok Indah C Jakarta Hotel Santika Premiere Slipi Jakarta C Kota Nama Hotel Kategori Kota Nama Hotel Kategori Bogor Aston Sentul Lake Resort & Conference Center A Bali Tha Apurva Kempinski Bali
    [Show full text]