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Ticketing Instructions: (*PQS to Check Correct Stored PQ) W¥PQ1 (Replace 1 If Stored Commission Is in Dif

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Ticketing Instructions: (*PQS to Check Correct Stored PQ) W¥PQ1 (Replace 1 If Stored Commission Is in Dif Singapore Airlines Format to store in PQ: WPA(validating carrier)¥KP(%)¥UN*(tour code)¥RQ EX: WPASQ¥KP11¥UN*XXXXXXX¥RQ (This is only an example. Please see contract for commission and tour code. TE is not responsible for supplying this information for you.) Ticketing instructions: (*PQS to check correct stored PQ) W¥PQ1 (replace 1 if stored commission is in dif. PQ) For fares originating outside US: To price and store: WPKP(%)¥ISIA18¥UN*(see notes below)¥ED(insert contract number) ¥XC¥ASQ¥RQ This is from the rep regarding one-way POO fares: 1. TOUR CODE:POO will auto-populate in the Tour Code Box when you are using the corresponding POO fare. 2. Since the TOUR CODE:POO will auto-populate in the Tour Code Box, you will need to insert your contract number in the Endorsement Box. (AG0145DLL9) 3. The other airline’s ticket number for the outbound sector will also need to be inserted in the Tour Code Box. 4. The pricing code to obtain our POO fares is: SIA18. 5. You may claim the corresponding commission as per the booking class listed in your agreement. The key is to ensure that you are using the corresponding POO fare so the TOUR CODE:POO will auto-populate in the Tour Code Box and your contract is listed in the Endorsement Box. TE provides this cheat sheet as a reference. Documentation needed by the airline may change at any point. Agent is responsible for reading all rules and ticket validity dates before ticketing. Appendix A 1 or 2 LEISURE DODAS (Deduction of Discount at Source) USA POS Singapore Airlines Limited (“Singapore Airlines” or “SIA” or “SQ”) hereby agrees to allow Travel Experts (“Agency”), located at 212 Sawmill Road, Raleigh NC 27615 to deduct discount off SQ published fare at point-of-sale for SQ on-line international travel originating from cities in the USA to all SQ/SilkAir Private Limited (“MI”)/ Scoot (“TR”) destinations. Ticketing permitted only by Agency on ARC numbers appearing in Appendix C. Agency shall use its best efforts to meet the Singapore Airlines net flown revenue target of USD 400,000 for every twelve-month period for the term of this Agreement. Singapore Airlines will review Agency’s revenue flown on SQ, MI every three months. Discounts will automatically be renewed at their expiration, subject to Article I, paragraph 2 of the Agreement, provided the Agreement remains in effect. Furthermore, Agency agrees that under no circumstances the online retail ticket price that is available to the end-consumers shall fall below the published fare level. Any violation will be subject to discretionary action and will result in this contract being suspended. For avoidance of doubt, Agency is not prohibited from offering its customers discount off its own service charges or other fees, or compensating them in any other possible manner, provided that Agency, while doing so, shall set out said charges, fees and/or compensation separately from the information on Singapore Airlines’ fares in such a manner that all the components of the final sale price are legible to the customers . DODAS Leisure Appendix A 2 of 2 REV-1 LEISURE DODAS (Deduction of Discount at Source) USA POS Discounts valid for tickets issued from 01 May 2019 (start date) through 31 March 2020 (end date) Discount Percentage Agreement Number Routing Compartment Fare Type (To be deducted at time of (To appear in Tour Code reporting) Box) F_ Suites/First 9% A_ Z_ C_ 11% Business J_ U_ 10% D_ 5% S_ 9% T_ Premium P_ 7% Economy From USA to all SQ/MI/TR online L_ 7% points in IATA Traffic Conference Areas 2 and 3* R_ 5% Y_ AG0145DLL9 B_ 8% E_ M_ H_ 7% Economy W_ Q_ N_ 5% V_ K_ SQ ONE WAY 'POO' type fares to Business Z_ , C_, J_ USA issued in Premium S_ , T_, P_, conjunction/combination with Economy L_, R_ 7% outbound OAL USA-originating Y_, B_ , E_, fares to create round-trip USA- Economy origin itinerary. (**) M_, H_ Fare type, fare conditions and fare basis codes are subject to change without notice. *IATA Traffic Conference Area 2 includes Europe (West of the Urals), Azores, Iceland, Middle East, Africa and Seychelles Islands. IATA Traffic Conference Area 3 includes Asia (East of the Urals) and Oceania (Australia, New Zealand and South Pacific Islands). No additional discounts may be taken on tickets. Tickets are not eligible for any bonus or incentive commissions that Singapore Airlines may introduce from time to time, or for any other discount. **POO-type fares a. POO-type fares are local market fares for sale in the USA and identified by fare basis ending in “-PO” b. POO discount applies to SQ fare only. c. Discounts for travel originating outside of the USA are not filed through ATPCO and must be applied manually or claimed through ARC. d. For itineraries combining OAL outbound flights with SQ inbound flights to create a true USA-origin route, OAL fare must either be on same ticket or OAL ticket number must be placed in endorsement box. DODAS Leisure Appendix B RESERVATIONS & TICKETING CONDITIONS All published fare rules apply unless advised otherwise. Issuing agent must comply with all published fare conditions, rules, routing and RBD. Fare conditions, RBDs and fare basis codes are subject to change without notice. Fares are applicable at time of ticketing. No additional discounts may be taken on tickets. Discounts set forth in this Attachment are not combinable with promotional or other discounts that Singapore Airlines may introduce from time to time, or with any other discount. 1. Point-of-Sale (POS) Country – United States (US) 2. SQ Account Manager Mark Hoffland Email: [email protected] Phone: 404 377-7167 3. Type of Journey – One-way (OW), round-trip (RT), open-jaw (OJ), circle-trip (CT) mixed classes permissible. 4. Booking Class RBDs – Refer to Appendix A. 5. Tour Code Box - The Agreement Number, AG0145DLL9 , must be entered in the tour code box GENERAL TICKETING RULES (Version 7.0 03/19) Ticket Stock/Validation/e-Ticket – SQ validation/ticket documents (618) - only E-Tickets accepted. Flight Application – a. Discounts apply to SQ published through-fares on SQ/MI/TR/UK marketed and operated flights b. Discounts apply to connecting US domestic interline and codeshare sectors as per SQ filed through fare rules. c. Discounts are not applicable to OAL fares not part of an SQ through fare when issued on SQ tickets. d. Itineraries with TR sectors must originate from SQ online US gateways only. e. Codeshare Flights: The following SQ marketed flights operated by Virgin Atlantic Airways (VS) are eligible for 5% discount as per SQ filed fare rules: - Applicable on full published through fares originating from USA - SQ*/VS codeshare flights between USA and LHR - Must only be used when connecting to/from SQ operated flights at LHR for travel to/from Area 3, - Return trip Fare types: (Z-, C-, J-, U-, D-, S-, T-, P-, Y-, B-, E-, M-, H-, W-) SQVS. - One-way Fare types: (Z-, C-, J-, U-, D-, S-, T-, P-, Y-, B-, E-, M-, H-, W-) SQVSO. Combination of Fares – a. Discounts apply to mixed classes of service or RBDs via SQ/MI/TR/UK. b. For roundtrip / circle trip itinerary, the discount percentage is based on applicable discounts for each fare component. c. For combination with OAL fares, discounts may be applied to SQ fares only Child & Infant Discounts - Applicable. Taxes - Net fare does not include any taxes that must be collected when the ticket is issued. Discounts are not applicable to taxes. Airport Surcharges and Other Fees and Surcharges - Discounts are not applicable to such surcharges and fees. Fare Box – a. Gross fare is to be shown in the Base Fare Box and discount is to be shown in the Commission Box. b. For fares originating from USA only, agency is permitted to show a discount fare amount in the Base Fare Box, provided: - The amount in the Base Fare Box must be identical to the amount in the Fare Calculation - The published fare basis code is shown on the ticket. - Inserted Agreement number in the Tour Code box e.g. AG0145DLL9 ARC Adherence - Tickets issued under this Agreement must be issued according to standard Airline Reporting Corporation (ARC) procedures. Fares Outside This Agreement - SQ offers various fares (including Internet only fares, special promotional fares, Star Alliance fares, etc) that are outside the scope of this Agreement. The discounts in this Agreement will not apply to such fares but the revenue generated on these fare types will be included in the total net flown revenue to help achieve the minimum net flown revenue targets and production revenue. Privately filed net fares cannot be further discounted unless otherwise stipulated. The fare filed must be remitted to Singapore Airlines. Refer to SQ filed fare rules for all other conditions. DODAS Leisure Appendix C ARC/IATA Numbers Dedicated Dedicated Agreement No Agency S/N ARC No Agent PCC PCC GDS Name / Phone Email (Yes/No) (Yes/No) Travel Claire 919 846- AG0145DLL9 1 34936580 Yes Yes Q3W1 [email protected] Experts 2544 9PGG 1V8C 92IF 9PEG DODAS Leisure Appendix D Contact Details Name Job Function Email Phone Claire Canady Manager North [email protected] 919 846-2544 Carolina Operation DODAS Leisure Appendix E ADM Policy Singapore Airlines (SIA) hereby publishes its policy on Agency Debit Memos (ADMs) to make clear the circumstances under which ADMs will be issued and guidelines that SIA applies. 1. Scope: 1.1. ADMs will be issued for the following: 1.1.1.
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