BBCR BBCR

Pa ur Futu rt Yo re ners in 92.7FM Annual Report 2015

BBCR Annual Report 2015 BBCR

Pa ur Futu rt Yo re ners in 92.7FM MISSION STATEMENT

VISION To be the leading community services provider in the Illawarra.

MISSION • To identify community needs and where possible, establish services to meet those needs.

• To stimulate the interest of the community in the development of their area.

• To have a voice in the establishment and operation of these services.

VALUES • Each person has a right to be treated with dignity and respect.

• We are all individuals and have individual needs.

• Our services are managed effectively and efficiently.

• We are open to continual improvement.

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Mission Statement Minutes 2014 Annual General Meeting Audited Financial Report Executive Reports:

Chairman & CEO

Finance

Human Resources

Project Development Service Reports:

Aged Care Services

Community Radio 92.7FM

Community Services

Great Mates Shed Program

Outside School Hours Care

Youth Services The BBCR Crew Acknowledgements Contacts

BBCR ANNUAL REPORT 2015 3 MINUTES OF 2014 BBCR ANNUAL GENERAL MEETING

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BBCR Annual General Meeng 10 December 2014 18 Sanctuary Point Road, Sanctuary Point

MEETING OPENED: 6.10 pm

CHAIRPERSON: David Reynolds

ATTENDANCE: Registered and signed in ATTENDANCE BOOK Apologies: Phil Kennedy, Chrisne Rigg

2013 AGM MINUTES: Tabled Moon: That the 2013 AGM Minutes be accepted Moved: D Reynolds Seconded: R Clion Proposed adopon of Annual Report Moved: J McAlister Seconded: D Reynolds

TREASURER’S REPORT: Tabled Moon: That Financial Audited Report be accepted Moved: D Reynolds Seconded: S O’Brien

ELECTION OF OFFICE BEARERS 2014/2015

RETURNING OFFICER: Sophie Clayton

All offices declared vacant by Returning Officer, who thanked outgoing execuves for a job well done. Nominaons read out by Returning Officer and formalies carried out in accordance with the BBCR Constuon.

ALL POSITIONS FILLED AND ACCEPTED: PRESIDENT: D Reynolds Moved: R Clion Seconded: J McAlister VICE PRESIDENT: J McAlister Moved: M Smith Seconded: R Clion TREASURER: S O’Brien Moved: J McAlister Seconded: D Reynolds SECRETARY: M Smith Moved: S O’Brien Seconded: D Reynolds

PUBLIC OFFICER: Sue Clion

ANNUAL MEMBERSHIP FEES Remain the same - $1.00 Moved: R Clion Seconded: M Smith

SPECIAL RESOLUTION

MEETING CLOSED: 6.40 pm

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BBCR Financial Statements For the year ended 30 June 2015

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BBCR Executive Reports 2014 - 2015

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BBCR ANNUAL REPORT 2015 36 CHAIRMAN AND CEO BBCR

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and control. Working together, BBCR staff, with the consumers, are able to design a goal orientated plan for each consumer’s individual Community Aged Care Package. These packages provide the consumer with control over their budget and gives a very transparent monthly summary of what income and expenditure has occurred in the delivery of their package.

The early entry of care services has involved the existing Home And Community Care (HACC) and the National Respite for Carers Programs (NRCP). Now these are being transitioned into one new Community Support 2014/2015 – A SNAP SHOT VIEW Home Programme (CSHP). BBCR is expecting to BBCR continues to aim at developing new projects and receive new contracts for this funding in the early part of activities that support and make an invaluable the 2015/2016 financial year. contribution to improving choices and providing a All these changes have impacted on BBCR with all new consumer driven focus for people over 65 years requests for services from the 1st July, 2015 being receiving services from our Aged Care Team and the required to be referred to the Government’s “my aged wider community, who access our various community care” gateway for assessment. projects. Staff have been provided with training regarding all the AGED CARE REFORM - THE CHALLENGING JOURNEY The past year has been a time of total commitment by changes and given the necessary tools to transition the Board and executive team in gaining all the through the reforms, ensuring that the impact on knowledge available, to map out the planning for the consumers is as minimal and as positive as possible. service delivery model required to travel the challenging Aged care services provided through BBCR are funded journey through the Aged Care Reforms. These changes by the Australian Government through the Department of were required to be implement by aged care providers Social Services. The programs and activities are very from the 1st July 2015. diverse and offer individuals with flexibility to address Like all service providers, we will have been required to changing circumstances and consumer needs. The change our approach and models of aged care delivery BBCR Aged Care Report prepared by the Operations following two streams of home support programs. Manager and her team, provides a wonderful expression Consumers assessed as requiring lower support needs of this and demonstrates the many benefits for will be offered early entry care through the new consumers who attend day groups, cottage respite, Community Home Support Program (CHSP), or if men’s shed creative art, walking exercise groups and the assessed as requiring a more complex care model many other activities. The new Home Maintenance needing a case management approach, consumers will Program has provided over 60 local residents with their be referred to the Aged Care Assessment Team to home and garden clean up after being identified as establish their eligibility for the Community Aged Care benefiting from the PACK (Prepare, Action, Change, Packaged Program. Keep safe) project to keep them safe and living independently at home. The Community Aged Care Packages are strongly focused on providing a Consumer Directed Care (CDC) GOOD HEALTH AND LAUGHTER MAKES A PERFECT DUO approach and are delivered through a case management Exemplary consumer feedback and written testimonials model of involving the consumer by giving them choices are continually received at BBCR. They are a credit to the whole aged care team (staff and volunteers), led by

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the Operations Manager. The team are champions at participants being placed in roles such as providing the highest standard of care. Each day they Administration, Home Maintenance Program and Shed make a difference to each and every consumer’s well- activities. being. The community services team also includes our hard From all the feedback we can be confident that the team working staff who coordinate the Out of School Hours are extremely successful at putting a smile back on the Care venue at Vincentia Primary School. The numbers of faces of many - the laughter from the groups attending children requiring care has reduced but this has not the activities is certainly infectious and very rewarding. stopped the enthusiasm of the staff supervised by This dedicated Team is responsible for bringing lots of Rochelle Fowler who continues to offer an exciting positive energy and outcomes to individuals who may be educational and recreational packed program. The staff in pain, lonely, or who are feeling some negative affects team work closely with the families to assist with the of ageing. Laughter really is the best medicine!! Thank demands of working parents, who rely on this care and you Team for providing not just the consumers, but the flexibility of days. Families have expressed their rest of us at BBCR, with many happy and special times. confidence and trust in the service to assist and support them and to continue providing the best possible THE COMMUNITY SERVICES TEAM SHOWS THEIR educational outcomes for their children. DIVERSITY The community services team has also been responsible THE EXECUTIVE TEAM for providing quality youth and intergenerational The executive team have played a supportive role for the activities throughout the year. These are outlined and CEO and Board in the areas of Finance (Michael Irving), showcased throughout the following pages with photos Human Resources and Organisational Development and related staff reports. These reports provide (Tabitha Gallantly), Project Development, WHS and highlights of all that has occurred through the Youth Marketing (Deborah Butler) and Aged Care Operations Moves, Great Mates, Harmonious Intergenerational and (Michelle Gregory). Together, we have met the Community Builders Projects. challenges presented in the new CDC environment, changed systems, reviewed policies, built staff Wow!! What an energised exciting year it has been with resilience, transitioned consumers, achieved milestones, the great SOUP event, Youth Award night, drumming responded to consumers’ and staff members’ needs, workshops with the local school children, RAGE invested significant time and energy into making sure IT workshops, Youth Radio and so much more. The list of systems are as effective as possible, and ensuring activities is endless and keeps everyone busy with the BBCR marketing strategies are designed to present a programming, event checklists, promotion and positive image of BBCR into the future. facilitation of these activities. The staff are always busy and are just so creative, working in partnership with a Our thanks to a great team who have responded to the number of local schools, disadvantaged groups and with complexities presented to us all by this new cultural shift the support of volunteer mentors, who have continued to and the demands of a changing industry. deliver the most amazing outcomes with a limited budget to purchase resources. THE ROAD AHEAD BBCR is keen to ensure that the road ahead is a smooth The Men’s Shed activities have expanded with the and a well-planned adventure. We will continue the commencement of the Work For the Dole program unique diversity BBCR is known for by exploring new kicking off again. Participants attend the ‘Shed’ to learn and exciting opportunities and activities. To do this we new skills and gain valuable experience to ready them need to continually apply for different buckets of funding for employment opportunities. The program at BBCR is and market our services in what is becoming more and known as the Shoalhaven Working Action Team (SWAT) more, a very competitive industry. and will be expanding into 2016 with over 20

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We have amazing staff, volunteers and board members, Interested parties include the Job Network, creative art who we absolutely enjoy working with year after year to groups, disabilities, local businesses and forum groups, deliver the highest quality services in the Illawarra. environmental groups, plus many more. It promises to be one of the biggest and most exciting projects for the Once again BBCR has experienced many challenges, Sanctuary Point community. Everyone will have the like most organisations who rely solely on Government opportunity to be involved to assist in providing ideas for funding. When BBCR almost lost the funding for the the planning of the Wetlands Project - a true paradise, “Great Mates” project in December it was the most filled with environmental protected species of fauna and incredibly difficult time knowing that all the goodwill from flora. The project will bring many benefits to local the volunteers and staff over a number of years was residents and tourists who will enjoy a truly unique going to no longer be supported by Government. This recreational haven for walking, bird watching, fishing and was devastating. It prompted a very loud cry for help picnics. And one big plus is that it is right on the from our Local Federal Member, Anne Sudmalis. Thanks doorstep of our cottage respite and men’s shed venues. to Anne, who lobbied on our behalf to Scott Morrison, How great will that be for the guests! the then Minister for Community Services, it resulted in BBCR securing funding until June 2017. There are just too many staff to thank individually for their dedication and hard work, but you know who you 2015/16 has a number of projects on the horizon such are and we hope you have all felt valued through as the transition of 92.7FM to the Men’s Shed. This is recognition events such as End of Financial Year one of our major actions from the BBCR Strategic Plan - Celebration (EOFYC) in June, that BBCR provided. The to provide additional space at the Sanctuary Point Youth Community Services Team planned and facilitated the & Community Centre. The space will offer the stage area event this year. They demonstrated their innovative for community performances and youth events. The thinking with the yoga and African drumming activities. cost of the transition will be supported by funding grants We must say the mobile barista cafe was one of the and volunteer support during the construction phase. highlights. We have received much positive feedback Utilising social media to promote BBCR will be high on from hosting these events and we look forward to many the agenda for the next year as well, with a new contract more to come. with Jungle Drums Productions, who will be managing Once again, from the CEO and BBCR President, we our marketing plan together with Deborah Butler, BBCR would like to thank everyone involved in BBCR, you are Project Manager. all Champions !! Planning and consultation will continue with the Kerry Street development, with the aim of increasing infrastructure to support the Bay & Basin area in David Reynolds providing and delivering community programs. President

BBCR has agreed to partner with Shoalhaven City Council to host the Larmer Wetlands Project. This is a Sue Clifton very exciting initiative, with a diverse range of Chief Executive Officer stakeholders expressing interest in joining our steering committee to support and drive the project.

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• Community Broadcasting Foundation funding for the new radio station and the transmission tower subsidy

In addition to the above we invested in our assets and facilities during the year through the following: • finalising work on our new 92.7BBFM radio studio • creation of a new BBCR website • purchase of new vehicles and new branding on vehicles • new payroll and rostering software fully operational ACHIEVEMENTS • Respite Cottage improvements BBCR had a successful financial year with a number of • upgrading of IT equipment notable achievements and strengthening of our financial position. FINANCIAL RESULTS Our financial results were strong, continuing on from We were successful in obtaining contract extensions and 2014. new funding for the following: Our operating revenue increased significantly this year • further extension of the Great Mates Shed Project with increases from our Aged Care Services. to 2017 • continuation of our HACC & NRCP funding for aged We achieved a good surplus of $314,800. This was a care until 31 October 2015 at which point funding significant improvement on the previous year and will continue as combined CHSP funding until 30 reflects continued strong revenue and management of June 2018 costs. • initial Work for the Dole program till June 2015 and new funding until December 2016 • Home Grown Express funding till May 2016 Michael Irving • Community Building Partnership funding for works Finance Manager on the respite cottage

Revenue 2009-2015 (‘000) Net Assets 2005-2015 (ʻ000) 5,000 4,000

3,215

4,250 2,430

1,645 3,500

860

2,750 75 2009 2010 2011 2012 2013 2014 2015 2005 2010 2014 2015

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BBCR team understand, demonstrate and appreciate the mission and values of the organisation.

CONTINUING TO BUILD THE TEAM Over the past financial year the human resources department has been evaluating training sessions with the intention of increasing relevance, practical skills, and building a sense of teamwork among all employees.

Jono’s African drumming workshop was the big A number of strategies have been trialled throughout the winner with the staff on the day. year with feedback sought after training sessions to gauge employee uptake and acceptance. One of these Throughout the course of the day, teams experienced a strategies was to use the End of Financial Year Event. range of activities including yoga, African drumming and a workshop on the upcoming aged care reforms. These Each year, in June, BBCR plan a team building fun day. exercises increased self awareness and wellbeing, The day focuses on organisational training needs, review demonstrated the importance of working as a team, and of the previous year’s achievements and is a celebration increased knowledge of industry reform. of staff years of service. This year the community services team co-ordinated the function held at the Nowra School of Arts. Historic Nowra School of Arts

BBCR’s ever increasing staff base makes it a challenge to find a This event also provides an excellent opportunity for suitable venue for the End of Financial Year Event. BBCR to recognise and reward employee anniversaries Although the weather outdoors was cold, the for 5, 10 and 15+ years employment with BBCR. atmosphere inside was warm and welcoming. Our annual staff awards, as nominated by peers, saw the TECHNOLOGICAL ADVANCEMENT greatest amount of participation from the whole team The HR department have reviewed organisational this year. Overwhelmingly the category of Ethics and processes around qualification and document expiry and Integrity was the standout, receiving an exceptional renewals. The intention was to provide a range of amount of nominations. Due to the sheer volume and options to employees who were required to regularly quality of nominations within this category, it is clear the provide documentation in order to ensure currency.

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Employees are now able to utilise text message and LOOKING AHEAD email technology in order to keep information current. As we move into industry reform within the aged care This has also proven invaluable to employees who reside sector, the HR department will be focusing on building significant distances away from office locations. The HR resilience at an individual, team and organisational level. department is also using this technology in the same This will become a foundation to launch from, instigated way. This has cut the cost of paper, postage and by industry reform, that will impact and change many reduces the environmental impact. facets of the way BBCR provides service to its

CONTINUING TO BUILD PARTNERSHIPS consumers. Building partnerships has remained crucial to the on- boarding process, with particular note to the new community care workers. Collaborating with a range of Tabitha Gallanty Job Seeking Networks, the HR department have Project Development Manager successfully remodeled the recruit, select and induct process. This method assists candidates with the cost of necessary background checks and supports the candidate to upgrade their skills inline with industry best practice. Utilising this technique has lowered overall recruitment costs and built stronger working relationships within the team.

BBCR Staff Retention as at June 2015

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VOLUNTEERING AND STUDENT PLACEMENTS Support and assistance in volunteer recruitment, orientation and training for the community service team volunteers is a big and vital part of the role. It is the volunteers’ dedication and hard work that ensures our community projects offered continue to thrive and grow each year. PROJECT MANAGEMENT The role of the Project There is a wide variety of roles and opportunities Development Manager is very diverse, and is guided by factors such as; available for volunteers. In these they are supported by, • what projects are on the drawing board and work in partnership with, qualified staff. • what funding grants are open BBCR also provides volunteers with regular recognition • new programs in need of support for days during the year. implementation and on-going service delivery The organisation has continued its partnership with • reform changes on the Government’s agenda higher education and training providers such as TAFE. • what promotion and marketing strategies are Students are supported to complete studies in Aged required to meet the organisation’s targets Care, Home and Community Care, Welfare and • planning and coordinating WHS management and/ Disabilities. Students are provided with the opportunity or training to complete their work placement hours, with the • other organisational requirements that involve a supervision of staff, to gain skills and experience in aged project management focus. care, administration, promotion and marketing, and FUNDING community services. BBCR continually sources new business and funding These partnerships are valuable and provide possibilities opportunities. The continued success of gaining for training and recruitment of potential workers for the Government funding has ensured the long term viability organisation. of BBCR in the continuing provision of community and home support programs. Of all the funding sourced PROMOTION AND MARKETING BBCR is committed to provide the wider community with during the year, BBCR has had a 70% success rate. up-to-date information on news, events and services that are available through all of BBCR’s activities. Over the past year this has included; • engaging a local web design company (Webics) to design and launch the new BBCR website • engaging Jungle Drum Media Productions to produce advertisements for both television and cinema • reviewing and up-dating signage on all BBCR venues HUMAN RESOURCES (HR) SUPPORT • graphic design wraps on BBCR vehicles Assisting the HR department with contractor • promotional giveaways, including pens, note pads, management is also part of the role. This involves sunscreen and bags updating of employee information, such as Federal • update of BBCR power point presentation of Police clearances and other reporting documentation. service highlights • advertising in local media, the About magazine, and through promotional fliers

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• new ID badges and new business cards for staff • radio stickers • reviewing and updating of BBCR service brochure

Information is distributed, in communities across the Illawarra and the Shoalhaven, to service providers, health professionals, doctors surgeries, medical practice clinics, TAFE and hospitals. Also during promotional talks to stakeholder groups and by attendance at community events. Community events have included; NAIDOC Week, • on-going review of Safe Work Method Statements Spring into Sanctuary Point, Women’s Wellness Festival, (SWMS) HACC Forum Healthy Ageing Expo, Shoalhaven Aged • Respite Cottage Emergency Response plan training Care Forum, promotional stalls in shopping centres, • WHSMS training Community EXPO South Coast Correctional Centre, and • completion of draft emergency response plans for a Seniors Week Event at our Bay & Basin Men’s Shed. all BBCR venues STAKEHOLDER ENGAGEMENT • update of WHSMS manual Networking is beneficial to the organisation. Regular • accident/injury/illness reporting attendances at stakeholder network meetings and • hazard reporting planning workshops have included: HACC Forum, • events checklist and risk assessment review Dementia Network Meetings, Illawarra Regional HACC/ • completion of monthly and annual venue CCSP Forum, Community Care Collective, and Bay & inspections Basin Business Chamber meetings. • a strong WHS advisory group with consistent health Attendance at these meetings are a pathway to remain and safety representatives attendance up dated on current legislation requirements and any • Test and Tagging consistent with updates being changes in government reforms. This information is completed across all areas of BBCR included in monthly reports to the CEO and the Board, • distribution of WHS/HR newsletter to all staff. providing the opportunity for ongoing quality The WHS Management System has been working management. effectively and efficiently across all areas of BBCR. The This sharing of information, resources and sector Board receives a comprehensive monthly WHS report, knowledge regarding current issues, which are relevant with up-dates in all areas of WHS including any to the community and home support programs, assist legislative changes or requirements. BBCR in the development of strategic and service planning. In the past year, I am happy to report, there have been no workers compensation claims, nor any major BBCR has developed excellent business partnerships incidences. across the Illawarra, with current memberships of both the Shoalhaven and Bay & Basin Business Chambers, the Illawarra Forum, and other peak groups. Deborah Butler Project Development Manager WORK HEALTH AND SAFETY (WHS) The WHS Management System (WHSMS) achievements for 2015; • Project Development Manager successfully completed Certificate in “Trainer and Assessor Skillset”

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BBCR Service Reports 2014 - 2015

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BBCR ANNUAL REPORT 2015 46 AGED CARE SERVICES BBCR

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Once again it has been a very busy year for aged care and BBCR as a whole. There has been a shift in focus brought about by and through the aged care reforms, to enable our older residents in managing and increasing their choices in how their home care support services will be delivered.

The Aged Care Team, which includes not only the coordination staff, but also the community care workers and volunteers, have consistently exceeded expectations and provided the best possible assistance for consumers to meet their goals. Boronia While it may sounds like a flower arranging group, it is in All services are aimed at supporting older people to fact a group where many a competition is held, ie. cards remain living independently in their community and to or chess. reduce the risk of early admission into residential care.

BBCR’s aged care team specialise in, not only supporting carers and designing programs, which provide rewarding outcomes for people with dementia and the people who provide care and support for them, but also in providing support for individuals without carers to meet their individual goals and have their needs met.

SOCIAL AND RESPITE SUPPORT SERVICES The team aims at delivering a variety of different group Art Group activities to meet consumer choice and preferences. This group meets at the Men’s Shed every Monday. It These have been facilitated and enjoyed at BBCR has produced great art and wood work, with exhibits venues and out in the community. An example of these prepared for inclusion in the Shoalhaven City Art Centre different approaches are noted below. Exhibition in July 2015. Earlier in the year the men enjoyed a guided tour of Shoalhaven City Arts Centre to Walkabouts Walkabouts is, as the name suggests, a walking group see the exhibitions on display, followed by a visit to the that has walks in the local Bay & Basin area. It provides Healthy Ageing Expo in Nowra, before lunch out. opportunities for chatting and exercise in a friendly Christmas in July relaxed atmosphere. This is always a popular choice in programming as it starts off a new financial year at group in a festive way, with Christmas fare, games and decorations. Other activities such as trivia puzzles, which involve topics like “The Human Body”, “Australian Slang” and “Things starting with Hand” are also welcomed.

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Bingo Reminiscing Bingo remains the most requested game to play, but Reminiscing with group members is very valuable and other games participated in this year have included Wii opens the door to lots of wonderful stories and sharing Games, Family Feud, Hangman, Giant Snake and of special memories. A session on ‘Reminiscing about Ladders, Lawn Bowls and Tri-ominos, to name a few. Childhood’ brought many memories to mind, and visits from ‘Shoalhaven Zoo to You’, where snakes, kangaroos, crocodiles and wombats were patted and cuddled, was enjoyed and brought up lots of memories around past visits to the zoo with family members.

Shoalhaven Zoo to You

A day out along the shores of beauful Jervis Bay and a game of quoits - life is good! SUPPORT FOR CARERS A carer’s group meets on the last Thursday of each month in Sanctuary Point. This group is free of charge Craft Opportunities These have provided a variety of options, such as for carers. It gives carers the opportunity for a chat with Christmas decorations, snowman Piñatas, paper maché other carers who may have similar experiences. It also cow planter boxes, paper flowers, and felt dolls. informs carers on the availability of resources. The group has a trained facilitator, with guest speakers providing Social Community Outings additional support. One session involved “Relaxation Groups have again ventured out during the year. Outings Techniques and How to take Time out for Yourself”. have included; the Lady Denman Museum, Greenfields In October 2014, for Carers Week, BBCR hosted a BBQ Beach, Aussie Steakhouse, Gerroa and Gerringong where, at the Carers request, both themselves and the Picnic areas, Culburra Fashion Parade and Cent person they cared for could, if they chose, attend Auction, 10 Pin Bowling, Kangaroo Valley Pioneer together in a social setting. To maintain the social Village, Pigeon House Mountain, a Dolphin Cruise on atmosphere there were no formal speakers, but instead beautiful Jervis Bay, and lots of entertainment when there were aged care clinical nurse specialists, visits were made to the Morning Melodies shows. representatives from ACAT, the Dementia Advisory

Special Events Service, and 55 Plus present, to provide information and Among the highlights greatly enjoyed by group share their knowledge. Music throughout the day was participants, was the opportunity to participate in the provided by the Bay & Basin Men’s Shed’s own band, promotional media production for BBCR. Feedback ‘The Pirates’. received was that clients, volunteers and staff alike had a lot of laughs and fun in taking part.

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On 28 March 2015, BBCR aged care volunteers were treated to a Dolphin Cruise on Jervis Bay, followed by an afternoon tea, to show appreciation for all their hard work and time spent supporting BBCR’s aged care services.

STAFF TRAINING Opportunities for increasing staff knowledge to better meet consumer goals have included: • Lifestyle & Dementia Course CONSUMER FEEDBACK • Understanding Dementia in the Community BBCR has a number of positive case studies and • Self Defence continually receives excellent feedback regarding the • Manual Handling Refresher great staff and volunteers who provide valuable support • Medications Refresher to all BBCR consumers and the community in general, • Confidentiality & Code of Conduct both directly and indirectly. • Professional Boundaries • Aged & Community Services Community Forum - The following feedback from families are examples of 2015 Reforms the many benefits gained from accessing in-home • Operationalising Consumer Directed Care respite, group activities, cottage respite and social • Transitioning to CHSP support services: • WHS Worker’s Compensation Training • “BBCR groups have 'saved' him and I appreciate • Specialist Mental Health Service for Older People the support received.”

VOLUNTEERS • “I appreciate the respite provided by BBCR and Volunteers are a vital and very much appreciated part of acknowledge the regular community care workers BBCR’s aged care services. They provide support and who provided the respite.” This carer stated that assistance with; she was able to totally relax when BBCR staff • driving and helping on BBCR buses and cars to provided respite, knowing that her loved one was pick up consumers and take them to activities being well cared for. • visiting isolated consumers at home to offer social support • “Thanks for the quality of care provided for my • preparation of nutritional and delicious home family member since commencement of service cooked meals for consumers who attend day with BBCR.” Carer stated that they were very activity groups impressed with staff who are ' in tune' with • individual support to assist consumers with their consumers needs. activities at groups and during their stay at the respite cottage • clerical support • entertainment at local residential facilities (through the Community Visitors Program funding).

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• “Mr D always comes home happy and relaxed when this staff member takes him out.”

• “Many times you went well beyond your obligations to us, which was greatly appreciated. Bay and Basin are a champion organisation and you and your friendly staff are great ambassadors for the aged care community. I will never forget you all.”

• Thanks received from another carer for additional support provided short term to enable carer to address her own personal issues.

• One of BBCR's program Support Worker's received a lovely Thank you card from one of the carers for the Carers Week event thanking BBCR for a delightful BBQ.

• NRCP carer expressed thanks for Cottage respite as this enabled her to spend precious time with her mother prior to her passing away, while her • “Your staff have made a difference, she (the husband was cared for at cottage consumer) was especially bright and has increased • A note received from a carer gave the following in her wellness again over the last year.” The carer praise: “On behalf of mum's children I would like to spoke very fondly of staff person stating that she is sincerely thank you for the wonderful care and her "Best Lady Forever". “Staff member went out of support you have provided for us allowing us to her way at the beginning of serve provision to find manage caring for mum at home.” ways to engage the client. Staff member took the time to go to the travel agent and got travel • A thank you to staff who provided support to documents on Croatia. This helped her plan a trip, enable consumer to revisit Currarong village as he discussing where to go and what to see. She also had fond memories of previous trips to the village. brought magazines on birds of Croatia and He enjoyed seeing the changes that have taken Australia and they discussed the differences in place since he was last there. Carer/consumer very wildlife.” appreciative of the organisation and support staff • “I feel so at ease when I leave Mrs.L in the capable for this very special 'trip down memory lane'. hands of my BBCR Staff members, they are both REFERRALS amazing.” Referrals for services over the last year have been made to and received from a variety of NRCP, HACC and • “Makes us smile!! Godsend!! Very professional, feel Commonwealth and Carelink Centre Programs, but they confident leaving the home when the staff are have also included self referrals. there.” Referrals to other services have included: Community • “Pass on to all staff who provided respite for Mr R, Transport, Scope, Illawarra Commonwealth Carer and also to BBCR rostering staff, for assisting with Respite Centre, Community Options (Illawarra, Nowra, rostering to meet his changing needs.” Milton), Meals on Wheels, ACAT, residential care facilities, community nurses, Home Maintenance,

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Multicultural Day Group at Nowra Day Centre, Home • Feedback received from a Social Worker at Care, Southern Cross, dementia support nurses and Shoalhaven Hospital after calling BBCR for lawn mowing providers. information regarding specific services in the area. Referrals from other sources also included: other CACP She stated the reason why she called BBCR is providers, Illawarra In Home Support, Community because she knew that we would be able to help Options, Illawarra Commonwealth Carer Respite Centre, her! ACAT, Wollongong City Council, ITACS, Carunya, Care • Feedback re BBCR’s patience and honesty from Connect, community nurses, private and public hospital Carers NSW, regarding a double-up of grants social workers and discharge planners, practice nurses, received for Carer’s Week. “Apologies about the mix Medicare Local, dementia support nurses, Home Care up. This process is quite complicated so we deeply Friendly Visiting Support (Milton), Farmborough Day appreciate your patience and upfront honesty. Centre, STACS, Alzheimer's Australia, HammondCare, Kindest Regards, Events Administrator Carers IRT, Blue Haven Care, Baptist Community Care, Nowra NSW.” Neighbour Aid, Albion Park HACC, and Cringilla Community Health Centre. TREAT EMPLOYEES LIKE

CONCLUSION THEY MAKE A I have two points to make in conclusion. DIFFERENCE...... Firstly AND THEY WILL As the Aged Care Operations Manager, I would like to thank the entire aged care team for their hard work and diligence this year, especially with the changes around service delivery and the Aged Care Reforms. Once again Michelle Gregory you have all shown how, by working together and Operations Manager Aged Care supporting each other, not just professionally, but where on behalf of the Aged Care Team needed personally, we can achieve the best for our consumers and their families, as well as each other.

Secondly I am going to share two pieces of feedback the aged care team have received, which, I feel, show how well respected we are in the Illawarra community and beyond.

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New programs to air include; The Lady Bunch, Backtrack, Cult Classics, Andys Rock Show, Down Under and Wot-Eva. As a permanent licensed broadcaster Bay & Basin 92.7FM supports and promotes a wide array of local services and community information on air. This includes regular interviews with local councillors from Shoalhaven City Council, as well as during regular outside broadcasts (OB) and community events. In last year’s report it was mentioned that the station was busily working on stage 1 of our brand new studio and production facility at the BBCR community service Bay & Basin Community Radio 92.7FM is a permanent venue located in Sanctuary Point. licensed broadcaster, based in Sanctuary Point. It exclusively serves the Bay & Basin region in the Central Shoalhaven district.

The station is one of many community development projects provided by Bay & Basin Community Resources (BBCR). It is supported by a team of over 35 volunteers and staff. It provides a diverse range of music based specialist content programs, as well as community information, artist interviews, live to air guest performances and outside broadcasts from local community events.

I have the pleasure of announcing (no pun intended) that this project has now been completed. The station has successfully relocated the service and is broadcasting from the new location.

On behalf of the station I would like to acknowledge the Broadcasng live at Huskisson during the ANZAC Day outstanding work completed by the following people: The past 12 months have perhaps been the busiest and • BBCR IT staff Adam Ommundson and radio IT/ most exciting since the inception of the station. Not only TECH volunteer Blake Weyman, who both tirelessly have we relocated to a purpose built studio/production venue, but we also applied for a continuation of our 5 assisted me with the design, layout and overall year permanent license with the ACMA, which signifies concept of the new studio/production room, and who were pivotal in the successful relocation and fit-out 10 years of broadcasting on the frequency of 92.7FM. at the new location. The station has continued to develop and grow excellent • Bay & Basin Men’s Shed volunteers, with a special ongoing relationships with local organisations and mention to Wayne Grumley for all of his hard work, community groups. passion and patience.

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• My close colleagues, Simon Eddy and Steve Collins, We were also fortunate to be successful with our Club who both assisted with the overall construction and Grant application, which provided much needed funds fit out. to complete the project and upgrade studio equipment. I would like to acknowledge the St Georges Basin Country Club and Club Jervis Bay (formerly Huskisson RSL) for their generous contributions via the Clubs NSW Club Grant Scheme. I would also like to acknowledge the Community Broadcasting Foundation for their financial contribution to assist with our TX site fees and also the general grant received to purchase our brand new 12 channel studio mixer panel and LED on-air lights.

The new studio is taking shape due to Bay & Bay & Basin Community Radio 92.7FM continues the experse and talents of BBCR Men’s to improve its profile and relationship with Shed volunteers Shoalhaven City Council. The station was commissioned • Our entire team of dedicated radio volunteers that to script and produce a radio campaign always go above and beyond their regular duties to for the ‘The Right Door” initiative - a campaign ensure the success of 92.7FM. promoting local Shoalhaven youth centres and services. This series of community service announcments were This project would not of been a reality without the broadcast on Bay & Basin 92.7FM and across all ongoing support of the BBCR Board, management and commercial and community radios within the staff that believed in the project throughout the three Shoalhaven. year phase of construction. Our regular youth based programs continue to flourish on 92.7FM. Community broadcasting provides vital pathways within the broadcasting sector.

Friday Fusion and the Well Wicked Hour Youth Radio broadcasts every Friday during school terms, with 10 volunteers from local High Schools. These programs are

out with the old.... supported by BBCR staff Gemma Hart and Vincentia High School staff Marcia Arenas. ....and in with the new

The Sanctuary Point Public School “Forever Forward” weekly Friday show includes school news, interviews, P & C reports and the Principal’s ‘Words of the Week’ phone interview segment. The students also assist at regular outside broadcasts throughout the year. Thanks to SPPS staff Amber Grainger and Principal Jeff Ward for their continued support of this program. Radio volunteers John and Brad happy like pigs in mud in their new studio. Friday Fusion holiday edition is an initiative created by 92.7FM to enable wider youth participation in the station by providing training and production workshops at the station for a range of public schools, and offsite at Vincentia High School over the school term.

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These programs are part of the Community Builders Program, funded by the NSW Government as part of the Harmonious Intergenerational Pathways project.

On behalf of Bay & Basin Community radio 92.7FM a sincere thanks to everyone that played a part in ensuring the success of this vital community service.

Well Wicked Hour Youth Radio in acon Brad Slaughter BBCR Community Project Officer BBCR staff work with students to develop and record their very own radio program, which is then broadcast on the station over the school holiday period. Students from the Gumbari unit and flexible learning unit are involved in the project and learn various skills associated with broadcasting, editing and production. All students involved in the project receive a certificate of appreciation and copy of the finished program on CD. A huge thanks to my colleague, Gemma Hart, for her ongoing support of the students involved in these worthwhile programs.

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“Small acts when multiplied by millions of people can with varied client groups, undertaking workplace tasks transform the world.” and projects, and, by doing so, enhance the skills they Howard Zinn - (Historian, playwright, and social activist) need to transition successfully from study to work. In addition to supporting placement students, BBCR provides assistance to local distance education tertiary COMMUNITY SERVICES Sanctuary Point Youth & Community Centre (SPYCC) students via access to resources such as the internet, BBCR Community Services aims to develop and computers, photocopiers, online exams and exam promote the Sanctuary Point Youth and Community invigilation. Centre as a locally based, single point of access to A number of volunteers also provided invaluable support information, resources and services, that are accessible at events and through administrative assistance. to all members of the community. Community Events We connect individuals to information and services to Staff attended a number of community events such as promote community capacity and increase resilience. NAIDOC Family Fun Day, Spring Into Sanctuary Point, Jervis Bay School 100 Year Celebration, Sanctuary Point Services coordinated through SPYCC TAFE NSW Outreach, Immunisation Clinic, Tax Help, Community Services Expo, and the Women’s Wellness Rhee Tae Kwon Do, Employment Services, Corrective Festival. These were great opportunities to support the Services NSW, Essential Personnel, Line Dancing, local community and promote services and projects we Greenacres Disability Services, Salvation Army Bridge are able to offer to individuals and groups. Program, Ostara, Community Radio, ACCESS Senior’s Tech Workshops Community Group, Illawarra Area Child Care, This education project utilised peer mentoring and Shoalhaven City Council, Burning Drums, Crossroads, intergenerational support to help elderly residents learn Australian Services Union Session, Konekt, Healthy how to operate various IT devices. Participants brought Cities Illawarra, Art Therapy, Walkabouts, Sanctuary in their own devices and were provided with individual Point Connect, Shoalcoast Community Legal Centre, support to meet their specific needs and ability levels. WHS Legislation Training, Nia Dance, Salvation Army The eldest participant, an 84 year old, highly impressed Red Shield Appeal, Mission Australia - Positive staff and participants with her IT proficiency - utilising Parenting, Zumba, Surf Life Saving NSW, and online search engines, maps, weather and gaming, plus Shoalhaven Rehabilitation Services. demonstrating highly competent MMS and SMS texting skills. In addition to functioning as a hub, community services also holds a number of events and delivers projects throughout the year. Some of these are featured below.

Pulse Community Radio Show BBCR staff present a weekly show to link the community to information on community events, issues and groups, active in the Bay & Basin. Interviews are held regarding community events and initiatives, and to promote relevant support organisations. The community is also notified and encouraged to get involved in community forums and consultations.

Volunteer and Student Placement Placements provide students with the opportunity to Family Friendly Fun Day at the apply theory and abilities in a real life, dynamic and Sanctuary Point Youth & Community Centre diverse workplace. Students gain experience working

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Feedback from participants - Park Learn to Ride Park, with a representative from local police command, rewarding correct road rule behaviour; “This is such a wonderful opportunity, this is just what we needed.” a Play in the Park day, encouraging families to get outside and take part in ball games, playgrounds and “It will be wonderful to use this (video call application) to be able to talk with my grand daughter - won’t she be simple activities; A Ghastly Tales & Rotten Rhymes surprised!” event, encouraging reading and basic crafts. Events were so well received that additional events were Community Connect - Let’s Read held in partnership with Healthy Cities Illawarra. As part of efforts to create a more inclusive, family friendly atmosphere at SPYCC, once a month during the TAFE Outreach Classes immunisation clinic, BBCR staff set out toys, books and Community services has continued to provide support to afternoon tea for children and their families. Staff interact ensure the ongoing availability of TAFE Outreach classes with families to familiarise them with BBCR and promote for local individuals. These are accredited courses that local services. In an effort to improve local low early provide pathways for further opportunities and literacy levels, children in attendance are provided with a employment. This is an important service to this area Smith Family ‘Lets Read’ endorsed book, and parents where transport can be a major barrier preventing with tip sheets on how to read with their children. community members from accessing training. Through Sanctuary Point Connect and Sanctuary Point Library TAFE Outreach the community was able to undertake also provided resources for this project. studies in Computing Skills, Certificate I in Access to “Thank you so much for this, it’s wonderful, it makes Work & Training, and Certificate II Skills for Work & such a difference and the parents don’t want to leave.” - Training in Events Management & Horticulture. Immunisation nurse. Australia’s Biggest Morning Tea Suicide Prevention Workshop & Seminar BBCR partnered with TAFE Outreach to host the Every year more than 2,000 Australians take their own morning tea to raise funds for the Cancer Council. The life. Suicide is the leading cause of death for males and guests formed a diverse gathering. It included residents females aged 15-44 in Australia. Free suicide prevention from an aged care facility, cancer survivors, their families workshops were held to teach people how to identify the & friends, community members, and a local ‘bikie’ signs of those at risk and teach simple, effective group. TAFE students prepared the morning tea and interventions that can save lives. hosted a plant sale, while the Sanctuary Point Public School choir provided entertainment These workshops were geared towards local educators, parents/carers and community workers, recognising that these people are often in an unique position to assist young people struggling with mental health, bullying and other issues that can lead to suicide. These workshops were delivered by Wesley Life Force Suicide Prevention Services.

Family School Holiday Events BBCR in partnership with Sanctuary Point Pride and Sanctuary Point Connect provided a number of free Australia’s Biggest Morning Tea - a partnership between school holiday workshops for young children and their TAFE Outreach and BBCR parents/carers. These involved showcasing local public spaces and engaging in low cost, active and imaginative “This has been so much fun, the food, the people - best play. Events included; a learn-to-ride day at the Clifton I’ve been to.”

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“As a cancer survivor I wanted to give support to mental health and/or drug & alcohol issues, or who need others, ...they have shared their stories - wow people are material support such as clothing or food. so amazing and inspiring” Staff also continue to help community members prepare Community Consultation resumes, assist with interview preparation and ASK# Survey presentation, complete paperwork, copy and fax This was a community day of engagement. On this day documents, connect utilities, make appointments and hundreds of staff and volunteers from across the support with information, and assisted referrals to other Shoalhaven Illawarra region were out in their service providers and relevant programs. communities asking locals to share their views on the kind of community they want to live in. Responses included;

“Safe, happy & co-operative community. A well informed community, knowledgeable and educated about it’s citizens, needs and resources. Self sustaining.”

“Community of diverse ages and more culture - it’s healthier.”

“I want to live in a close community where everyone can unite to make the community better. It makes people happy to know someone’s always ‘gonna’ be there for them.”

“Safe, healthy, friendly, free of crime”

BBCR Community Survey Staff compiled a survey for community centre week in recognition of this years theme “Hear the Voice of the Community”. This survey sought feedback “Never worry about numbers. Help one person at a time, from locals on how and always start with the person nearest you.” connected they felt to their community, their satisfaction Mother Teresa (Nobel Peace Prize Winner, Missionary) with the community and their perception of safety. It also “The secret of change is to focus all of your energy, not measured what events they would like to see occur, to on fighting the old, but on building the new.” Dan Millman (Author, Lecturer, World Champion enhance the community (see graph below), and what Gymnast. workshops/training they had an interest in. This data will be utilised in project planning and to seek additional partnerships and funding. Karen Chambers Community Program Worker Community Support Team Leader Staff assist community members in crisis who are escaping domestic violence, are homeless, are experiencing family conflict or breakdown, who have

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The Great Mates Shed Project operates 4.5 days a week from the Bay & Basin Men’s Shed site, located in Sanctuary Point, and is supported by financial assistance provided by the NSW Department of Social Services.

Over the past 12 months, the project has continued to provide a wide range of activities aimed at reducing The Greenacres Group isolation, whilst supporting socially disadvantaged males living in the Bay & Basin region. As reported last year we reached a milestone, completing our first 3 year term of federal funding in June 2014, we were granted a bridging funding extension to continue with the project until February 2015.

The table below provides the final project measurements captured over the period which was submitted to the The Coastal Waters Group funding body:

Project Measurements – Full Project Period 1 July 2011 to 28 February 2015

Description Target Actual to Date

Total number of individuals directly assisted during the project period (e.g. 1429 referred to services, assisted to participate in a community activity or access Over 420 (not including secondary information, etc.) beneficiaries)

Number of community support events undertaken during the project period 70 (e.g. workshops/seminars/social gatherings/visits) 116

Number of partnerships created during the project period (e.g. to share information, provide services, assist with management of project etc) 30 32

Percentage of participants from the priority target groups 100% 100%

Percentage of participants who indicated they had acquired a new skill or 70% 95% knowledge

Percentage of participants who indicated they were satisfied with the service provided 70% 95%

Description Culturally & People with Indigenous Volunteers Linguistically Diverse Disability

Description Target Actual Target Actual Target Actual Target Actual

The number of individuals directly assisted during the project period 5 19 10 14 20 33 15 43 who identified as:

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STRENGTHENING COMMUNITIES PROGRAMME program over the past 12 months we were fortunate to In April 2015, we received confirmation of funding under receive funding to continue delivering this program. the Australian Government Department of Social Services “Strengthening Communities Programme” which enables the vital services provided by the Great Mates Project for another 2 years, building on the strengths and community partnerships developed over the past 5 years.

The project offers a diverse range of activities for our volunteers, participants, regular user groups and schools, to participate in. We regularly attend monthly public performances and support community events throughout the year with our mens shed band “The Pirates”.

Home Maintenance Program Steve and his band of merry men The success of the HMP program is a credit to BBCR staff member Steve Collins, who takes great pride in helping our community by creating a positive outcome for all of our service users, and supporting volunteers that assist with the delivery of the activity.

SHOALHAVEN WORK ACTION TEAM The men’s shed activity was selected in January 2015 as a host site to deliver a 26 week “Work for the Dole” pilot program in the Shoalhaven. Working closely with HOME MAINTENANCE PROGRAM The Bay & Basin mens shed has evolved over the years Mission Australia. This project provided carpentry skills, general maintenance, administration and mentoring to become a community hub for a range of activities and services. Our Home Maintenance Program (HMP) opportunities for up to 8 participants, to fulfil their operates from the mens shed site and provides an Centrelink mutual obligation requirements, whilst invaluable service to local residents in the Bay & Basin undertaking a worthwhile activity that benefits the community. This program was instrumental in providing area, aged 65 or over. It offers a friendly helping hand with a range of small maintenance tasks and garden support to establish the new Bay & Basin community clean ups around the home, that do not require a radio 92.7FM studio and production facilities in tradesperson. Sanctuary Point.

The HMP program is supervised by Steve Collins and From July 2015, BBCR is successful in securing 3 new operates 2 days per week assisting over 65 service activities for partnership with the newly established users in the local area. It is funded under the Australian Jobactive network, as a host site to provide the Government - Commonwealth Home Support Program opportunity for their clients to undertake work (CHSP). Due to the overwhelming success of this experience placements over a 26 week period. We will

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be offering administration and reception duties at our mural throughout the day with over 12 boxes being Sanctuary Point road office and the Sanctuary Point made by community members and planted out with Youth & Community Centre, garden maintenance with various herbs. These activities were supported by our the HMP program, and landscaping and general mens shed and art group volunteers. carpentry skills via the Shoalhaven Work Action Team (SWAT)

Jervis Bay School 100 year celebraon - November 2014

Another highlight was attending the annual Shoalhaven NAIDOC celebration event in Nowra in July 2014, where we were able to network and liaise with a wide range of local Indigenous service providers, who were on site attending the event. We setup a mobile recording tent and were able to develop and record a total of 23 S.W.A.T community service announcements to promote these the team hard at work services to the wider community on Bay & Basin community radio 92.7FM. These community service HARMONIOUS INTERGENERATIONAL PATHWAYS Harmonious Intergenerational Pathways (HIP) is a project announcements have continued, on rotation, throughout now in its second year funded by the NSW Government regular programming and overnight automated logs, Community Builders Scheme, This has allowed for the over the last 12 months. expansion of activities and increased opportunities for local community members to participate in a range of mentoring and life skills workshops, such as creative arts, mosaic, music, community murals, african drumming, audio production and storytelling. These activities are conducted at the men’s shed site, Bay & Basin Community Radio 92.7FM, Vincentia High School NAIDOC celebraons in Nowra - July 2014 and a range of local public schools. IT’S BEEN NEARLY 10 YEARS! The project also conducts a number of community The Bay & Basin Mens Shed will reach another workshops on site during the school holiday period and milestone in November 2015, having opened its doors to staff attend a range of community events throughout the the community back in 2005, when we kicked off the year. A highlight was delivering a drumming performance project at our Woollamia site operating 2 days a week in at the Jervis Bay public school 100 year celebration partnership with our work for the dole activity. From event in November 2014. 10 Students were involved in a these humble beginnings to where we are now is 10 week drumming workshop, conducted at the mens certainly a great achievement and would not of been shed, in partnership with Jonathon Donald from Burning possible without the ongoing support, guidance and Drums, who facilitated the tuition and worked vision of BBCR management, staff and, of course, our collectively with the students and school staff to develop unbelievably awesome volunteers. My job is made so a performance piece for the event. BBCR provided a much easier drawing from their skills and expertise each number of planter box workshops and a community week.

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In closing I would like to acknowledge the various funding bodies, schools, partnership organisations and community groups for the support they provide to enable the range of activities, projects and events, that we are able to conduct for the local community throughout the year.

Brad Slaughter Community Services Project Officer

GREAT MATES

BBCR Men’s Shed Art Group displaying their talents

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The Outside School Hours Care (OOSH) team provides a A big thanks to Karen Chambers and Gemma Hart from safe, caring and fun environment for children that require BBCR Youth Services, for allowing us to borrow a range care after school and during the school holidays. We of new games. The children have been having a ball aim to support children’s social skills and learning with them! The giant jenga and giant snakes and ladders through a range of fun activities, including creative art, have quickly become favourites. craft, sport, cooking, games and outdoor recreational activities.

AFTER SCHOOL CARE The BBCR After School Care service operates from 2:30-6:00pm.

Over the past year the children and BBCR educators have had a wonderful time at After School Care. Everyone has enjoyed participating in a range of art, craft and sports activities. The Government funded Active After School Communities Program concluded at Giant jenga and giant snakes & ladders - a firm favourite at aer school care. the end of 2014, which was a shame. The children greatly enjoyed spending Tuesdays and Thursdays playing various outside games and learning new sports VACATION CARE The BBCR Vacation Care service operates from with the instructor. 8:00am-6:00pm during school term breaks.

We have had lots of fun at Vacation Care over the year. With the help of BBCR’s Brad Slaughter, Simon Eddy, Karen Chambers and Gemma Hart we have been on a range of exciting excursions to the Men’s Shed and the Sanctuary Point Youth & Community Centre. Our radio show on BBCR’s community radio station 92.7 Bay & Basin FM was played during Friday Fusion in April. It Geng the children involved in Acve Aer School acvies. was a unique experience for the children and they found it very exciting to listen to. The childrens’ imaginations have run wild, with continuous pretend games involving kingdoms, Kings and Queens, ninjas, werewolves, zombies and schoolteachers. We have been able to purchase some new board games for the children to enjoy. Our most popular games have been Monopoly Empire, Game of Life, Cluedo, Frustration, Hangman, Mastermind and Scattergories.

Outside play and going to the playground is by far the most popular activity with the children at After School Care. We enjoy playing on the equipment and in the Recording our very own radio show on BBCR’s community radio staon 92.7 Bay & Basin FM sandpit. The children love playing large games of tips, 44 home, hide and go seek, shark in the park and soccer together.

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Our comfy new reading corner BBCR

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CLUBS GRANT Thanks to Club Jervis Bay for their donation via the Clubs NSW Clubs Grant. We were able to replace all the fly screens, replenish OOSH art and craft supplies, purchase new games and toys, a new cd player and a new bookcase. We have also been able to create a very cute and comfy new reading corner.

creave gardening

Some of our wonderful excursions have included painting, lantern making, puppet making, gardening and wellbeing workshops. When not on excursions we have engaged in some great activities at OOSH, including special art projects, science experiments, developing and planting an OOSH garden, environmental awareness sessions, sports and recreational events, pyjama and movie days. our comfy new reading corner

As always I would like to thank Sue Clifton, Tabitha Gallanty, Michael Irving, Lia Anderson and Deborah Butler for continuously supporting the OOSH team.

Lastly, a huge thanks to the fantastic OOSH team of Skye Macklin, Rebecca Benjamin, Aja Kemp, Jessie Giagnori and Sean Devlin for their support and ideas. I look forward to working with you all over the coming year. Rochelle Fowler OOSH Project Officer

NAIDOC Week

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“Youth is, above all, a collection of possibilities.” A significant number of nominees inspired many by their Albert Cadmus - French Nobel Prize winning author, efforts as they dealt with the challenges of family journalist, and philosopher conflict, disabilities, behavioural issues and severe anxiety. Judges were especially impressed with YOUTH SERVICES - COMMUNITY BUILDERS BBCR Youth Services aims to support, refer and provide nominations that continually demonstrated local youths’ information to local young people, advocate on their maturity, empathy for others and random acts of behalf and, where possible, develop and deliver projects kindness. to address identified needs. Our projects over the last year were made possible in a Body Image, Healthy Relationships & Emotional Regulation large part due to the incredible support and partnerships This project explored young women’s ideas and provided by other community organisations. These concerns about self perception, image and what partners included; Crossroads Youth Health, Jervis Bay constitutes a healthy relationship. Also, challenged were Lions Club, Vincentia High School, Distance Education, the messages society promotes about weight, health SESIAHS Drug & Alcohol, SESIAHS Health Promotions, and beauty. Participants were taught strategies and Shoalhaven City Council, Sanctuary Point & Districts techniques to improve self esteem, regulate emotions Bendigo Bank, SESIAHS HIV/AIDS Related Programs and seek help when necessary. Unit, St Georges Basin Country Club, Sanctuary Point Community Pride, Shoalhaven Police, and TAFE Outreach. Some of our youth projects are listed below.

YOUTH PROJECTS Youth Awards BBCR’s annual Youth Week Event celebrated it’s fourth year. We aim to highlight the importance of young people and recognise the efforts of some, that may traditionally go unnoticed. The evening celebrated the positive contributions our young people make to their community, showcasing outstanding initiative, commitment or achievement in their community life. “We really want to thank you, this has been awesome - we love you.” “I’ve learnt some ways to deal with stuff and am nicer to myself and others.”

Puppet Design & Development Workshops This performing arts workshop project provided a positive, creative learning environment to encourage confidence, self-esteem and “finding one’s voice” through puppetry arts. These workshops provided a low-risk, metaphorical means for youth to examine and construct new ideas, identities and relationships. Young people created unique characters and were guided through the process of creating individual puppets.

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“I’m being nicer to my mum, and have practiced the breathing and going to my room for space instead of going off. I even cooked her dinner.” “This was heaps fun, I really liked the team stuff, the tarp and when you said good things about us.”

Youth Radio This weekly program was developed and broadcast by local young people during school terms. Young people The ‘Right Door’ Campaign developed confidence and media skills, while presenting The ‘Right Door’ Campaign was designed to highlight shows inspired, influenced and hosted by youth. Friday the evolving role of the Shoalhaven Youth Centres and to Fusion featured stories of: youth leadership, community promote them as a place for local residents to go for involvement and action; current trends and issues support or if they have concerns about a young person. affecting youth; youth perspectives; music; interviews; It has involved distribution of print materials, promotional youth news and events; and other special features. items, community service announcements and media coverage. “When families and young people face tough situations or are in need of help or assistance, it is important that they know where to turn. The area’s three Youth Centres each house trained staff with a wealth of experience in dealing with issues that affect our younger residents.” Shoalhaven Mayor Joanna Gash

Youth Radio volunteers at an outside broadcast at Sanctuary Point Youth & Community Centre

Parent Workshops Aims to improve parents/carers engagement with their Member for Gilmore Ann Sudmalis and BBCR Karen Chambers local high school and community services, whilst at the presentaon of the Youth Awards equipping them with knowledge and skills to respond effectively to their child. Workshop topics covered a RAGE - Renegotiating Angry & Guilty Emotions variety of subjects from depression, how the mind RAGE is a strength based solution focused program that works, safe celebrations, through to structuring essays/ is hands on, practical and engaging. The focus of written responses and post school options. Topics were sessions teaches not that student’s shouldn’t get angry, delivered by a range of presenters including VHS school but rather what is healthy anger and how it should be staff and representatives from outside agencies such as expressed. This group was run with Year 9 males. Some council, Shoalhaven Police and Crossroads Youth students with poor attendance, or habitual suspensions Health. improved their behaviours and ensured they were at school specifically to participate in the project. On Youth Moves - Youth Opportunities completion students reported better coping The Youth Moves Project had a huge final year, with, mechanisms, self care and adoption of healthier lifestyle unfortunately, funding ceasing June 30th 2015. The habits. Youth Moves Project provided skills to disadvantaged

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youth, which supports them in building and promoting a members, asked questions, then voted for the project positive culture, constructive voice and sense of place in they would like the donations to go to. their local community.

Youth Moves has continually provided support to young people to attend forums and advisory groups, to be seen and heard at local events and to participate in programs that develop skills and promote our youth. Some of these programs are featured below.

Unique Youth Mentoring Unique Youth Mentoring Program was a community- based, one-on-one mentor/mentee program. Mentor relationships provided healthy, compassionate and Winners received all the money donated on the night to consistent interaction between adult and the young put towards their project. They then returned the next person. Through the support of committed volunteer SOUP night to tell the community how the project went. mentors, youth improved their self-esteem, self- confidence, goal setting and socialisation skills. Mentees “I would never have imagined these kids would get were guided through developing and delivering their own involved in something like this.” High School Support Worker community projects, which included a survey on youth needs, holding an athletics day for children in foster “ ‘A’ has been an inspiration to my son, and other kids with autism” (‘A’ is a young person with Aspergers who care, undertaking a workshop teaching magic tricks to is highly engaged in the YouthMoves programs). disengaged young people & creating a video of interviews with adults and seniors discussing positive Well Wicked - Media Literacy experiences with youth. Both mentors and mentees The Representation Project inspires individuals and benefitted enormously from the experience. communities to challenge and overcome limiting stereotypes, so that everyone, regardless of gender, “I thought I was here to help teach the young people but race, class, age, sexual orientation or circumstance, can they’re teaching me” Volunteer mentor/coach. fulfill their human potential. This program involved a group of female support students from Vincentia High School undertaking a range of projects. One of the highlights of this project was the group identifying local female leaders, contacting them and when conducting radio interviews. Community members involved included Federal MP Ann Sudmalis, Disabled Youth Motivational Speaker Grace Kennedy, Community Services Worker Judith Reardon, Surfing Champion Pam Burridge and Headspace Social Worker Kristin Campbell. SOUP Inspired by Detroit SOUP, where over $50,000 has been raised by community members for community projects Local Wiki Group Local Wiki is a grassroots, collaborative project that over the past four years, BBCR and a group of aims to collect, share and open the world's local Sanctuary Point young people, have established knowledge. This project involved young people from Sanctuary Point SOUP. Community members paid $10 Vincentia High Support Unit & Distance Education at the door for a simple meal of soup and salad. They students researching their local area and documenting listened to project pitches from community groups and

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this through photos and text. This was then shared via Skip Bin Art the Local Wiki site. The aim of this project was not only This project evolved from community discussions to increase research and reporting skills in students, but generated at Think Tank & SOUP events hosted by also to connect those who are traditionally disengaged BBCR. Skip Bin art was one of many place making, with their local community. beautification ideas supported by both young people and local community. Young artists were paired with a high school art student to develop a design for a Sanctuary Point shop skip bin. All artists then gathered on a Saturday to collaboratively paint the bins and reveal their art works. This project received a fantastic response from the local community and businesses.

Local Wiki Group

Youth Week Showcase Market Representatives from the BBCR Youth Moves Project participated in Shoalhaven Councils inaugural showcase event. This event was an avenue for local youth to highlight their amazingly diverse abilities to a broader audience. Representatives promoted the activities they had been undertaking through the Youth Moves project, Skip Bin Art at Sanctuary Point shops surprised attendees with magic tricks and also provided badge making and air-brush tattoos. “The (YouthMoves) group have done a wonderful job on the skip bins in the lane way. Please pass on my congratulations - it really looks great.” “If our youth arise and act they have the strength and dynamism to generate a huge transformation in society.” Mata Amritanandamayi - (Spiritual Leader, Charity Worker, UN Keynote Speaker)

Karen Chambers

Gemma demonstrang badge making during Youth Week event Community Program Worker Team Leader

Youth Radio & Positive News Stories As an extension of performance and puppetry workshops, young people took a novel approach in promoting positive youth events and local news stories in their communities. Youth utilised their puppets to interview local residents and organisations. These interviews were filmed and supplied to the Bay & Basin Community Forum in an effort to highlight positive news stories.

BBCR ANNUAL REPORT 2015 67 THE BBCR CREW BBCR

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STAFF Novak, Darko Harries, Vanessa (r) Williams, Gregory (r) as at 30 June 2015 O'Beirne, Virginnia Hatgantoniou, William (ms) Yatevatu, Leba (a) Ockers, Ainslee Hague, Michael (ms) Allen, Silvana O'Sullivan, Irene Harwood, Andy (r) a ~ Aged Care Anderson, Lia Ommundson, Adam Hayes, Steve (r) b ~ BBCR Board Member hmp ~ Home Maintenance Armstrong, Narelle Piggot, Annette Hockey, Dave (r) Program Avramoska, Olivera Plant, Debbie Howard, Michael (ms) Pugsley, Vicky Howarth, Michelle (a) ms ~ Men’s Shed Bailey, Laurelle r ~ Radio Baker, Sandra Robinson, Karen Hutchison, Suzanne (r) Bannon, Paul Roddam, Chris Irving, Michael (r) Barbay, Maree Rose, Judith Irwin, Lani (a) Bell, Kayleen Rosengaus, Sandra Jeffries, John (ms) Benjamin, Rebecca Serret, Kylie Jenkins, Colleen (a) Brown, Aimee Slaughter, Brad Killalea, John (a) Brown, Jennifer Sligar, Michele Kirkwood, David (ms) Burns, Jo-Ann Smith, Kelly Lorraine Kovalik, Chris (ms,r) Butler, Deborah Stephenson, Cassandra Lazarou, Chrys (a) Carlie, Gail Symons, Karlee Leitch, Raymond (r) Cartwright, Vanessa Taylor, Alison Maher, Ron (ms) Chambers, Karen Taylor, Amy Manners, John (r) Chillcott, Jennifer Thomson, James McAlister, Joanne (b) Churchill, Debra Vila, Blanca McDonald, (a) Clifton, Sue Wainwright, Jenny McNeish, Brad (r) Devlin, Sean Walker, Barbara McPhail, Ewen (hmp) Earby, Janet Walmsley, Kim Medaris, Bill (a) Emery, Kim Watson-Tollis Rebecca Menzies, Gail (a) Ferguson, Gail Whitwell, Diana O’Beirne, Virginnia (r) Fitzpatrick, Claire O’Brien, Sharon (b) Forsyth, Michelle O’Regan, Margaret (r) VOLUNTEERS Palacios, Jaime (r) Fowler, Rochelle as at 30 June 2015 Friebel, Lisa Palacios, Raphael (ms,r) Gallanty, Tabitha Adamson, Steve (r) Payne, George (hmp) Gatrick, Emma Ardler, Pam (a) Peacock, Carole (a) Giagnory, Jesse Armstrong, Jennie (r) Pearson, Robyn (a) Gilfillan, Justine Ballantyne, Pat (a) Peters, Elaine (a) Graco, Kathryn Barton, Dennis (a) Peterson, Gary Lee (r) Graham, Rhonda Benge, Martin (r) Ramsay, Yevonne (a) Gregory, Michelle Campbell, Greg (r) Reynolds, David (b) Halligan, Kim Cargill, Kathy (a) Saville, Glenis (r) Harries, Vanessa Cary, Val (a) Shute, Roy (r) Hart, Gemma Chaseling, Arthur (a) Smith, Jacqui (r) Huckle, Wendy Chaseling, Patricia (a) Smith, Michele (b) Hunt, Robina Daldry, Lance (ms) Smith, Roslyn (a) Hurtak, Peter Dann, Chris (ms) Stewart, Lance (r) Irving, Michael Eddy, Simon (r) Stewartson, Marian (a) James, Barbara Ehrhardt, Melissa (a,r) Summers, John (r) Leonard, Kathy Gall, Bruce (a) Susnjara, Shirley (a,r) Kemp, Aja Gardiner, Alan (ms) Thomas, Colin (ms) MacDonald, Brett Garrard, Paul (ms) Trevor, Barry (ms) Macklin, Skye Garvanovic, Tony (ms) Tucker, Robin (a) Mallia, Natalie Gates, Ken (ms) Upsall, Mark (ms) McDonald, Kim Gates, Ross (ms) Veness, Alison (ms,r) Metcalfe, Joy Gerken, Renate (r) Waldron, Wendy (a) Moss, Alan Grice, Allan (r) Went, Debra (hmp) Murphy, Colleen Grumley, Wayne (ms) Went, Norm (hmp) Nielsen, Colin Guerra, Grace (a) Weyman, Blake (ms,r)

BBCR ANNUAL REPORT 2015 68 ACKNOWLEDGEMENTS BBCR

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BBCR Acknowledges and is grateful to the following bodies for their assistance in funding our programs:

Australian Government - Department of Social Services Australian Government - Department of Education, Employment and Workplace Relations Australian Government - Department of Family and Community Services & Indigenous Affairs Australian Government - Department of Veteran Affairs Australian Government - Australian Sports Commission for AASC NSW Government - Family & Community Services NSW Government - Office of Communities - Sport & Recreation NSW Human Services - Ageing, Disability & Home Care NSW Human Services - Community Services All Aged Care Brokerage Partners in the Shoalhaven and Illawarra All Proud Sponsors of 92.7 BBFM Alzheimer’s Australia NSW Carers NSW Community Broadcasting Association of Australia (CBAA) Community Broadcasting Foundation (CBF) Community Building Partnerships Community Development and Support Expenditure Scheme Illawarra Commonwealth Carer Respite Centre Club Jervis Bay (RSL) Shoalhaven City Council South Eastern Sydney & Illawarra Area Health SSPAN - Shoalhaven Suicide Prevention Awareness Program St Georges Basin Country Club

The Bay & Basin Community Resources would also like to extend their thanks to all other agencies and organisations who have supported us in a variety of other ways during the year, and would like to make special mention of the following local schools for the valuable partnerships that have been forged with them: Budawang Public School Jervis Bay Public School Sanctuary Point Public School - including Sanctuary Point Connect St Georges Basin Public School Tomerong Public School Vincentia Public School Vincentia High School

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www.bbcri.com.au

Email: [email protected] ABN 54 425 754 519 Postal Address: 18 Sanctuary Point Road Sanctuary Point NSW 2540

BBCR SERVICE ENQUIRIES AGED CARE OFFICE 16 Sanctuary Point Road Sanctuary Point NSW 2540 Ph 02 4443 3434 Fax 02 4443 3993

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OUT OF SCHOOL HOURS CARE Vincentia Public School George Caley Place Vincentia NSW 2540 Ph/Fax 02 4441 7557 Email [email protected]

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