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Please note the bill shown is an example and the bill that you receive may not be exactly the same. Welcome to your first bill Bill Details Bill Details for January 2018 G The Price Plan This is the Virgin Media bundle YOU JOINED US ON 10TH JANUARY: This guide is going to help you through your first bill. We want to make this as easy price before any discounts have and clear as possible for you. We know it can be confusing to figure out what each been applied (you will find the - We activated and started charging for your new services. charge is. To make this easier, we have spent time putting this bill guide together. discounts in the ‘Savings and Discounts’ section). YOUR VIRGIN MEDIA SERVICE CHARGES G Your bill will include charges such as equipment activation fees, multi-room H Television This is the extra TV products that VIRGIN MEDIA BUNDLES viewing and premium subscription fees. This guide will help answer questions aren’t included in your bundle Description Dates Amount price. 240Mb Anytime World and Horizon Max 10 Jan - 9 Feb 2018 €89.00 like ‘What are these charges?’, and ‘Why is my first bill different to what I was TV (8 days extra) Your bundle includes + Home Phone + Anytime World + Limitless 240Mb. expecting?’. Each section of this guide has been labelled with letter and if you It is a combination of the fixed look to your left as you read through your guide, each section has been explained. charges and associated charges Total Virgin Media Bundle charges €89.00 eg. Multi Room Viewing. Let’s get started. H A I Savings & Discounts TELEVISION Savings, discounts... whichever www.virginmedia.ie Smart Card Description Dates Amount My Bill Summary My Bill Summary for January 2018 Freephone 1908 ones apply to your account, you’ll Virgin Media Ireland Limited 0791530693 Digital+ Multiroom viewing 10 Jan - 10 Feb 2018 €11.00 P.O. Box 321, 3 find them right here. Registered in Ireland 0008948763 14 Jan - 13 Feb 2018 €40.00 A Need to ask about this bill? Company Registration No. 435668 No problem. You can contact us VAT Number: IE9661858K J Any Other Charges? Total for Television service charges €51.00 BIC AIBKIE2D B online using our online chat. Go IBAN IE62 AIBK 9312 6802 0213 87 If there are, they will be charges to virginmedia.ie and select the outside the products that you I support tab to see the different Account Number C 12345678 have. This will include activation Bill Issue Date1 21 Jan 2018 SAVINGS AND DISCOUNTS ways you can contact us. Page 1 of 4 fees & reactivation fees. Description Dates Amount B What’s an Account Number? Summary of Charges This is your own Virgin Media Total Savings and Discounts Before this bill Amount account number. Did you know you Balance brought forward D €0.00 can manage your account yourself This months charges Your total Virgin Media service charges €140.00 online through virginmedia.ie/ Your Virgin Media service charges €140.00 myvirginmedia You will need this (see page 3) account number to register. Other charges (see page 4) €60.00 This period’s total €200.00 Bill Details for January 2018 C The Issue Date J This is the date the bill was issued. OTHER CHARGES Total amount due Description Dates Amount D Bringing Your Balance Forward E As this is your first bill, you won’t €200.00 Equipment activation fee 10 Jan 2018 €60.00 have to worry about a balance Please pay by 7 Feb 2018 Total other charges €60.00 F Recent payments may not have been deducted from the being brought forward but we just balance on this bill. If not, they will appear on your next bill.

wanted to make you aware of this Failure to pay your account in full may result in loss of service. Re-activation of your service could take up to 7 for your next bill. Any balance due days and will incur a fee. from previous bill(s) will live here.

E So, What’s Due? This is the total amount due F Please Pay By for payment. Handily there Without meaning to sound all ‘school teacher’ this is are a few ways to pay your bill when your bill must be cleared by. If you’re a direct including Direct Debit, online on debit customer this will be the day we will collect your virginmedia.ie, credit or laser direct debit from your bank. card, pay at your bank, by cash or by post. You can view the details of each payment option at virginmedia.ie/billing