DOWN UNDER DOWN

AND OVER THE TOP

by Charlotte J. DeWitt, CFEE

Innovation, information, and legacy were the themes of two recent events conferences held “Down Under” during the southern hemisphere’s winter this past July. Both conferences featured international keynoters interspersed with national experts.

48 IFEA’s ie: the business of international events Fall 2011 Super Events World made its début in developing a plan not just for 2010, but , Australia, July 20-22, 2011, bring- beyond. The larger goal was to leverage ing together the heavy hitters of Austra- the Games to ensure significant and last- Vancouver: lia’s burgeoning sports world alongside ing benefits for the host region of British A Decade of Social Legacies government tourism experts and cultural Columbia (B.C.), Canada. Provincial • 200 national and international leaders. The conference was produced by government funding of CN$32.5 million sport events were hosted in 34 B.C. terrapinn with sponsorship from Events allowed it to focus on key core areas of communities New South Wales, now a part of Des- sports and recreation, the arts, volunteer- • 595,000 students engaged in daily tination NSW, a new statutory tourism ism, literacy, and community programs physical activity in their classrooms authority announced in June by George and initiatives—a far broader mandate • 100,000 youth discovered new Souris, Minister for Tourism and Major than simply sports. summer and winter sports Events in New South Wales. • 264,000 people participated in new Eventing the Future ran July 28-29 in Real Legacies… Now community sport programs Hamilton, on New Zealand’s North Is- 2010 Legacies Now is considered a best • 11,200 coaches received training in land, shortly after the Christchurch earth- practice by the International Olympic recreational and high-performance quakes on the country’s South Island. Committee for its efforts to leverage the sports It is the official conference of the New Games to support more than 12,500 • 560 arts and cultural projects en- Zealand Association of Event Profession- programs and projects in more than 400 gaged people throughout B.C. als (NZAEP). The association recently B.C. communities and neighborhoods. • 104 task groups improved literacy was awarded NZ$113,000 (US$89,769) The legacies created by these and other programs in 400 communities and by New Zealand Major Events to further investments are extensive and touched neighborhoods its educational offerings through confer- the lives of more than two million people • 3,600 tourism businesses and 100 ences, regional seminars, a national in British Columbia leading up to the communities focused on accessibil- awards program, and a feasibility study 2010 Winter Games. ity for people with disabilities for certification options. According to Liz So impressed was the International • 4,000 families learned early learn- MacPherson, Deputy Secretary, Tourism, Olympic Organizing Committee with this ing and literacy skills to engage Events, and Consumer Affairs, 96 events model, that they commissioned a case their preschool-aged children have been supported by New Zealand study of it in 2009. • 2,000 organizations used VolWeb.ca Major Events since 1995. to find volunteers for their events. Here are some highlights from the “By implementing social and eco- By 2008, VolWeb.ca was hosting conferences. nomic legacies, host cities have a chance more than 8,000 volunteers and to change a community and a nation 1,600 organizations seeking Legacy forever. 2010 Legacies Now has used the volunteers for their events. Today, In both countries, the issue of legacy Olympic Games as a catalyst for change, the legacy lives on internation- is of foremost concern—understandably and its multitude of initiatives will no ally. This is the program that New so, as the investment in attracting mega doubt influence future host city legacy Zealand’s Rugby is using events such as the Olympics or the Rugby efforts.” to manage its volunteers. World Cup can be disproportionate to - Dr. Jacques Rogge, President, IOC their immediate economic return. At the Super Events conference in Sydney, Bruce Dewar, CEO of Vancouver, Canada’s LIFT Philanthropy Partners, presented a well-documented and inspirational model of what he describes as “Venture Philanthropy,” applying concepts and techniques from venture capital finance and business management to the world of philanthropy. LIFT evolved from its early beginnings in 1999, when British Columbia (B.C.) was competing against other Canadian provinces to be selected as Canada’s official entry in the bid to host the 2010 Olympic and Paralympic Winter Games. An organization called “2010 Legacy Now” was created the next year with CN$5 million raised for this purpose. By 2002, it had incorporated as a non-profit society, and in 2003 had as a goal increasing the number of B.C. athletes on national and Olympic teams, as well as on the podium at the 2010 Winter Games. But even after having won the support of Canadian citizens and then, the Olym- pic bid itself in 2003, LIFT, then called 2010 Legacy Now, continued its vision of Vancouver 2010 Paralympics. Photo courtesy Patrick Roberge Productions.

Fall 2011 IFEA’s ie: the business of international events 49 Destination New South Wales Upcoming Events

• The Cure performing at Vivid Festival 2011, Sydney Opera House • Bledisloe Cup (Australia Wallabies vs New Zealand ) – a 10-year deal for Sydney • The Addam’s Family to premiere in Sydney at the Capitol Theatre in 2013 • Strictly Ballroom the musical – World Premiere launch, Lyric Theatre in 2015 Vancouver 2010 Paralympics. Photo courtesy Patrick Roberge Productions. • Opera on Sydney Harbour - La Traviata: - March 2012 • 2015 Football World Cup Beyond the Games Australian cities—are about to give it a • Australian Open of Surfing In February 2011, 2010 Legacy Now was run for its money. – Manly Beach – February 2012 rebranded as LIFT Philanthropy Partners. With Victoria Major Events Company’s – a three-year deal Its two main areas of focus are sport and budget at an estimated AU$80 million • Annie the musical returns to healthy living, and literacy and lifelong (US$84.4M) per year, Events Queensland Australia, starting in Sydney at learning-- both, says Dewar, essential to has increased its tourism budget by the Lyric Theatre January 2012 helping people be contributing mem- AU$83M to $157M over four years. Not • Australian Open Grand Prix bers of society and advancing the social to be outdone, Events NSW has boosted Gold (Badminton), SCEC well-being and economic prosperity of its destinations budget by AU$45M over Darling Harbour communities throughout Canada. four years, thanks to an election year • Harry Potter: the exhibition at the To build a social legacy, Dewar recom- commitment by the O’Farrell govern- Powerhouse Museum, Sydney, mends starting early with a multi-year ment. Destination NSW, which will en- from November 2011 plan; offering strategic funding for compass Events NSW and Tourism NSW, • Richard III to show in Sydney at capacity-building, partnership develop- is to be backed by a four-year AU$400M the Lyric Theatre, directed by Sam ment, and sustainability; and recognizing budget, which combines the budgets Mendes, starring Kevin Spacey the power of the event to effect change. from both Events NSW and Tourism – December 2011 An on-going measurement process is NSW, as well as the additional boost to • Tiger Woods to join the all-star essential in order to be able to document the destinations budget. line-up at the 2011 Australian return on investment. www.liftpartners.ca “Tourism and events are an AU$28 Open of Golf, The Lakes Golf Club billion a year business, supporting more • Royal Sydney Golf Club named Australia than 162,500 jobs throughout the State,” as the venue to host the Davis State government support from New says George Souris, Minister for Tourism Cup World Group Play-off South Wales (NSW) is strong, with and Major Events, NSW. To put this in between Australia and Switzer- the creation of Destination NSW, a context, the Australian state’s popula- land (hopefully with Federer and new statutory authority encompassing tion is approximately 7.24 million. By Hewitt both playing) Tourism NSW, Events NSW, the Greater comparison, Massachusetts and Arizona • Sydney to host Qualifiers for 2014 Sydney Partnerships, the Regional Tourism (USA) are each about 6.6 million. FIFA World Cup (soccer) Organizations, and the Homebush Motor During 2008, Massachusetts attracted • Officer and a Gentleman, the musi- Racing Authority. Its goal: to double NSW just under 20 million travelers who cal – World premiere launch in tourism by 2020 from AU$70 billion to spent approximately US$15.6 billion Sydney at the Lyric Theatre AU$115-140 billion, according to Andrew (AU$14.8B using today’s exchange May 2012 McEvoy, Managing Director, Tourism rates), making tourism one of the largest Australia, and increasing international industries in the Commonwealth. These tourism from its current 32% to 45% by numbers, however, do not necessarily a degree of predictability for vacation- 2020. Government support of tourism- include only festivals and events. Tourism planning to Sydney, says Sally Edwards, driving events is critical. Oprah Winfrey’s generated over $962.7 million in state General Manager, Operations and Com- much-publicized trip to Sydney in De- and local tax revenues and supported munications, Destination NSW (Events). cember 2010, complete with an audience 128,800 jobs in 2008. [Source: TNS of 300 people, was estimated at AU$3 Travels America and the US Department Australian Snapshots million and considered a branding suc- of Commerce & USTA’s Economic Impact Di Talty, Director of Strategic Devel- cess for Sydney. of Travel on State Economies] opments at Sydney Harbour Foreshore Melbourne, Victoria, is regarded Following on Sydney’s success in win- Authority, oversees the massive devel- by most Australians as its domestic ning the 2010 IFEA World Festival and opment of Sydney’s Darling Harbour vacation destination of choice in the Event City Award (population over one area. Damian Jeacle, Head of Events and next two years according to surveys by million), Events NSW has built an im- Venues for the Foreshore Authority, has Roy Morgan Research (Capital City Daily, pressive events calendar themed around a full schedule of events including The July 20, 2011). But Sydney—and other “Same Time Same Place” events, giving Rocks’ Aroma Festival at Sydney Harbour,

50 IFEA’s ie: the business of international events Fall 2011 an innovative, non-alcoholic celebration After surveying patrons and participants, of the city’s first spice trade along the its only option was to relocate, chang- water’s edge. For over a hundred years, ing venues annually in order to bring the the Rocks area was the hub of Sydney’s festival to the people—to Port Macquarie international trade, where produce such in 2010, and in 2011, to Coffs Harbour, as coffee, tea, and spice was off-loaded to both in New South Wales. Recognizing the warehouses lining Campbell’s Cove. The value of this successful event to its host Aroma Festival is a sensory overload and communities, Events New South Wales, indulgence with the pungency of brew- now part of Destination NSW, awarded ing coffee, the heady explosion of spice Wintersun a major grant as part of its goal as it hits the nose, the satin quality of of tourism generation. The three-year grant chocolate as it melts on the tongue, and is renewable for two additional three-year the clean refreshing flavor of the first sip periods, thus affording Wintersun some of tea. And if anyone ever thought about stability in this transition period. exporting a festival idea, this one would NSW Deputy Premier and Member be a perfect “sister” for the Middle East. for Oxley Andrew Stoner said, “Regional Barry McNamara, director of events drive tourism and generate signifi- GR8Events and Australia’s Wintersun cant economic benefits for local com- festival, surely deserves the award for re- munities. The 2011 NSW Events Calendar siliency. An Australian, McNamara spoke includes twenty-three regional events that at the New Zealand Association of Events will inject more than AU$60 million of Professionals conference about the high economic benefit to the State.” cost of success. Queensland’s loss is New South Hired in 1988 by a local committee to Wales’ gain. revamp, revive, and coordinate a commu- As for intellectual property rights, while nity event in Coolangatta, he introduced the Wintersun Festival is a trademark reg- the ‘retro nostalgia’ concept which is now istered name, Coolangatta now produces the core of the event. By 2009, Wintersun’s its own version of the festival and builds income surpassed AU$700,000. on the old association, referring to its new But over the years, over-zealous politi- event as the replacement for Wintersun. cians and licensing authorities gradually “Imitation may be the sincerest form of increased compliance costs, with road flattery,” but there is only oneWintersun . Photo courtesy Charlotte J. DeWitt, CFEE. closure costs jumping from AU$2,000 to McNamara has just retired from the AU$85,000 and the government-run bus Festivals Australia Committee after serving service demanding AU$8,800 to cover seven years, four years beyond the normal costs of ‘disruption’ to bus services. Traffic three-year term. This government appoint- management costs increased 700% from ed committee consists of seven festival 2000 to 2009, and the application pro- and/or event specialists who read funding cess changed from a phone call to a 40- requests submitted to the government and page document. Local hotels and venues meet twice a year to recommend which increased their rates. In spite of a 78% submissions should be funded. return visit rate, it was becoming increas- Shani Wood, SW Events, recently ingly difficult to produce the festival, and received a cash award for Australian the state of Queensland gave no funding. communications giant Telstra’s Business In essence, Wintersun became a victim of Makeover. The 2009 Australian Event Pro- its own success. ducer of the Year, Shani was international

Vivid Sydney Wintersun Festival

Fall 2011 IFEA’s ie: the business of international events 51 Sydney, NSW, from October 6-7, 2011. Keynoter Jonathan Mills, Artistic Director of the Edinburgh International Festival in Scotland, promises to be a stimulating presenter. Key topics at the conference include a look at Australia’s carbon tax, its new national Occupational Health and Safety legislation, and new laws and regulations around sponsorship and technological advancement. The conference also hosts the presti- gious Australian Event Awards, now in its third year. The judging panel is co-chaired by Sandy Hollway, AO, former CEO of the Sydney Organizing Committee for the 2000 Olympic Games, and long-time IFEA member Johnny Allen, AM, Founda- tion Director of the Australian Centre Wintersun Festival for Event Management (ACEM) at the University of Technology, Sydney. Barry events manager for the Red Bull Air Race provide excellent results. The negotiating Wilkins, OAM and IFEA Hall of Fame from 2008-2010, and currently is working period can take time and can be challeng- member, is also on the judges’ panel. on the Commonwealth Business Forum in ing, but Wood advises “stay the course” Contact: Ian Steigrad at enquiries@even- Perth. Shani recently spoke at the Tourism and make sure both sides benefit. tawards.com.au. & Events Excellence Conference September Adelaide Fringe in South Australia is 5-7, 2011, in Melbourne. The conference the largest arts festival in the southern Times Square visits Sydney at was sponsored by the Victoria Tourism hemisphere. Modeled after the Edinburgh Super Events Industry Council: http://www.teeconfer- Festival Fringe, its 3,000 performers draw an Two of the world’s most watched New ence.com/about.html audience of 1.45 million according to Direc- Year’s Eve events are Sydney’s spectacular Shani’s philosophy: creating a “win” tor and Chief Executive Gregory Clarke. fireworks extravaganza over the Sydney for both parties. Innovative promotional activities include a Harbour Bridge, in the southern hemi- For governments to confirm a major traveling minivan (“caravan” in Oz-speak) sphere, and the count-down in New York event within their city, says Wood, they equipped with a pop-out stage offering sur- City’s Times Square fourteen hours later need to ensure there is a positive return prise “teaser” performances throughout the in the northern hemisphere. on the investment. For a major event to city. Dates for 2012 are February 24-March As with any annual mega-event, the pitch to a city, it needs to ensure that the 18. www.adelaidefringe.com.au challenge is to keep it fresh and new each city will provide sufficient funding and year. Tim Tomkins, President of Times in-kind support, services, and resources. Australian Excellence Square Alliance, talked with humor and As both parties have specific needs to Themed “Evolve to Survive,” the passion about “six hours waiting in the be met, they are looking for returns that Australian Events Conference comes to cold for a 10-second event” (the dropping

Adelaide Fringe. Photo courtesy Tony Virgo. Photo courtesy Greg Kessler.

52 IFEA’s ie: the business of international events Fall 2011 Event Economics and Speed Dating According to the New Zealand Herald, the will cost NZ$1.2 billion (US$1.014B), but will produce only NZ$700 million (US$ 591M) in direct economic return. Government sources expect to generate NZ$268 mil- lion from the sale of 1.35 million tickets. (Andrew Heathcote, Business Review Weekly, July 21, 2011). Business engagement manager at New Photo courtesy Times Square Alliance. Zealand 2011 Alex Matheson says that the Herald article exaggerates the price tag be- cause it fails to take into account infrastruc- of the ball counting down to midnight) off-premise location housing backups of ture improvements that would have hap- and the core values of his event: celebra- critical documents and photos. pened anyway, such as upgrading stadiums tion, reflection, and renewal. For event producers like Adam Hay- and improving roads and airports. Innovative ideas in New York this ward, Director of Body Festival in Christ- Whether this daring and ambitious past year included staging a confetti test church, the tremors on September 4, 2010, government-driven business plan will from a skyscraper as a media photo op- resulted in the inevitable cancellation of work remains to be seen. portunity, using 126 “confetti dispersal the festival, scheduled two weeks later. To understand the reasoning of hosting engineers.” Each year, the countdown But more to the point, when a second a major event such as this at a projected organizers try to think of a new way to aftershock of 6.3 magnitude occurred loss, the athletically uninitiated must take deliver what is known as the light bulb (a barely five months later on February 22, into account that rugby was originally hold-over from the old days, when one 2011, followed by another aftershock on played by international private schools in globe descended on Times Square). Most June 13th, the repercussions were even a “boutique” sort of championship series, recently, this was delivery by rickshaw, more far-reaching. The biggest sporting thus attracting an elite audience which surely an attention-grabber in the frigid event ever to be held in New Zealand– the New Zealand government, in theory, New York streets. For those wishing to get the Rugby World Cup, scheduled for Sep- believes could benefit local businesses via rid of bad memories, a hungry shredding tember 9-October 23, 2011, —found itself a government-initiated business club—a machine was ready to eat the written literally juggling a time bomb, and the type of “speed dating” that puts visiting memories on “Good Riddance Day.” clock was ticking. Christchurch, one of international businessmen in contact the seven cities due to host playoff games, with their local counterparts. Call it busi- New Zealand and its arena were in shambles, and the ness tourism. The jury is still out. When someone says, “Did the earth city’s participation in Real New Zealand Not to be left out, however, NZ Marine, move for you, too?” they are usually talking Festival, a cornerstone of the bid to host the local marine industry, and its export about love, not geology. But in the case of the games, was jeopardized. arm have rescheduled the Auckland New Zealand’s South Island this past year, International Boat Show from its usual extreme emotion equated to the after- Kia Ora! March date to September 15-18, 2011, math of two major earthquakes and their As we go to press, New Zealand and created a new event, the Superyacht aftershocks that destroyed major parts of has recovered and is in full festival Captains’ Forum, to take place simulta- Christchurch and its surrounding areas. mode, with events around the country neously. A second seminar, Superyacht For Peter Burley, Conference Conve- beginning and the excitement of the InnovationNZ, will take place October nor, it meant evacuating the offices from Rugby World Cup building. Some 85,000 12-14, 2011. The rationale, again, is to which the New Zealand Association of international visitors, including 29,000 use the power of the Rugby World Cup to Event Professionals (NZAEP) Eventing the from Australia, are expected to arrive in lure this elite segment to New Zealand, Future conference was coordinated. New Zealand between September and hopefully for refitting their superyachts in NZAEP Chair Anne Hindson called it October to enjoy not only the top-notch New Zealand boatyards while watching the “unplanned event.” matches, but also a country-wide program the New Zealand versus Japan World Cup An estimated fifty percent of build- of cultural festivities themed as The Real game at the Royal New Zealand Yacht ings in the city center were destroyed or New Zealand Festival. Squadron. damaged, with another one hundred Due to the demands of hosting the buildings rendered beyond repair; 181 Rugby World Cup, a special allocation The Real New Zealand Festival people died. Christchurch’s AMI Stadium of NZ$9.48M was created and funded by On the North Island in Auckland, four was significantly damaged and will not the Lottery Commission, which adminis- main showcase and performance spaces host any Rugby World Cup matches, ters the national lottery and redistributes – The Cloud, Shed 10, The Main Stage a major economic blow. Venue losses, its profits to good causes. 570 projects (outdoor stage), and the Forecourt on according to Hindson, included arts and applied for funding; 195 were chosen. Queens Wharf – will host more than theatre venues, conference venues, movie New Zealand’s own megastar of forty New Zealand bands and musicians, theatres, community halls and centers, classical song, Dame Kiri Te Kanawa, themed family weekends, and many public spaces and parks, and sport and returns to Auckland on October 22, 2011, events featuring the best of New Zealand recreation venues. Hindson both chides for a gala concert with the New Zealand entertainment, food, wine, and business and challenges events producers to devel- Symphony Orchestra and conductor innovations. op an emergency response system against Pietari Inkinen that will capture all the Even small towns are getting in on future quakes and tremors, including an magic of her stellar career. the act. Paihia, a small gem of a coastal

Fall 2011 IFEA’s ie: the business of international events 53 A second Asian-themed festival, the Diwali Festival of Lights, was started ten years ago in partnership with Auckland and Wellington City Councils. “Chinese are the biggest Asian community in New Zealand, and Indians are the second big- gest,” says Jennifer King, the Foundation’s Director of Culture, “so we were looking for a festival which would draw together all the various Indian communities here in the same way that the Lantern Festi- val has drawn together all the various Chinese communities. Both festivals are designed to provide a vehicle for the com- munities to showcase their talents to the wider public. In both festivals, we believe it is important to introduce authentic per- formance from the home country.” The Diwali Festival is supported in part by the Indian Council for Cultural relations. A totally separate, but creative fund- Diwali Festival of Lights, Auckland and Wellington, New Zealand raising event, The Big Sleepout raised NZ$200,000 for charity when one hundred high profile business and com- town in the North Island’s Bay of Islands, Innovation: New Zealand munity leaders shared a meal and slept will host the Bay of Islands Food and Wine Cultural awareness of Asia is one out with homeless people on cardboard Festival and Catch ‘it’ Bay of Islands Seafood of the goals of the Asia New Zealand mattresses. It was produced by Cracker- Tournament. Foundation, which introduced the jack Promotions. And while Christchurch on the Auckland Lantern Festival twelve years South Island will not host any of the ago. The festival runs for three days Symbiosis and Exploitation games, its festival life continues with at the end of Chinese New Year and One of the most innovative ideas to the Christchurch Arts Festival, The Body draws some 200,000 people to see emerge from the Eventing the Future confer- Festival of Dance and Physical Theatre, and international performers from China, ence was Adam Hayward’s concept of a Christchurch Sings, a 500-voice choir and fireworks, martial arts demonstrations, “symbiotic” relationship between arts and symphony performance commemorat- Japanese drummers, and illuminated sports events. Faced with the prospect of ing the first anniversary of the September lanterns via collaboration with the Seoul the “gorilla on the table” (the big thing 2010 earthquake. Lantern Festival. that no one wants to admit is there), Hay- ward chose to embrace the Rugby World Cup enthusiastically, eventually seeing his idea of moveable art become a part of New Zealand’s winning bid to host the Cup. The idea was beautifully simple: Since only the very rich would be able to park

Auckland Lantern Festival, New Zealand.

54 IFEA’s ie: the business of international events Fall 2011 For further information: Destination NSW/Events Sally Edwards, General Manager, Operations and Communications www.eventsnsw.com.au [email protected] T: +61 02 8114 2400 F: +61 02 8114 2444 M: +61 0414 523 657

Super Events Conference Paul Hamann, General Manager terrapinn: www.terrapinn.com/super- events [email protected] T: +61 2 9021 8822 LIFT Philanthropy Partners Bruce Dewar, CEO near the AMI Stadium in Christchurch, town for, but also a means to explore our www.liftpartners.ca Hayward’s idea was to make the walk city, its culture, and all it has to offer.” [email protected] along the route from the center of the The idea: fantastic. The reality: it was T: +1 (778) 327-5161 town to the games an artistic experience. conceived in 2009 for the New Zealand Australian Event Awards He envisaged “making the walk to the bid (and funded NZ$207,000 by the Real Ian Steigrad, Director game more memorable than the game” New Zealand Festival), prior to the earth- www.eventawards.co.au and his head-in-the-cloud idea machine, quakes. The man: dauntless. You will see [email protected] as he calls it, went into overdrive. Since him again… perhaps even in a “Sister [email protected] his festival celebrates dance and physi- Festivals” cooperation with a well-known cal theater in all shapes and forms, the Seattle (USA) festival producer who shall New Zealand Association of Event perfect answer was to provide participa- remain nameless at this point. Professionals tion opportunities as well as performance “The games in Christchurch got taken www.nzaep.co.nz experiences across all forms of dance each away,” said Hayward referring to the Febru- Eventing the Future conference time a game was on. ary 2011 earthquake, “and again we could www.eventingthefuture.co.nz “Imagine spectators being accompa- have just cried and said okay, that’s it, but it Peter Burley, Convenor nied from the Square on their way down became evident that not only were we ada- [email protected] to AMI Stadium,” he says. “They leave the mant about being part of the rejuvenation M: +64 021401045 square accompanied by a marching band of the heart of our city, but also the role the “pied piper”-style a little way along the arts play in times of crisis was huge.” The Body Festival route. They are then passed on to a New Dance and Physical Theatre Trust Orleans-style street walking jazz band, Adam Hayward, Artistic Director while along the route acrobats and street Charlotte DeWitt is a member of www.thebody.co.nz performers emerge from buildings and al- the IFEA Hall of Fame, the industry’s [email protected] leyways to entertain, and overhead danc- highest honor. As president of T: +64 (0) 3 366 7709 ers swirl and fly, suspended from cranes, International Events, Ltd., she has M: +64 (0) 21 230 9029 high wires, and buildings, adorned in served as a cultural ambassador and Asia New Zealand Foundation the colors of the rugby teams playing events architect in some 29 countries Jennifer King, Director, Culture that day. An opera diva belts out ‘Swing since 1979, designing and produc- www.asianz.org.nz Low, Sweet Chariot’ from atop a building, ing over 150 waterfront festivals and [email protected] whilst a string quartet plays from inside a international events. She recently T: +64 4 4708704 retail space on High Street.” was the opening keynote speaker at F: +64 4 4712330 To top it off, the festival featured joint the annual conference of the New M: +64 27 2089422 workshop activities with the Mental Zealand Association of Event Profes- Health Foundation and the Heart Founda- sionals. Charlotte is Past Chairman of tion (think Morris dancing, salsa, swing, IFEA/World (IFEA) and founder/ past Toolbox cha-cha, Hawaiian and Tahitian hula, President/CEO of IFEA Europe. She yoga, and belly dancing in chocolate), rec- lived in Sweden from 1994-2004. AU$1 = US$ 1.06585 ognizing not only the role dance can play € 0.750572 in the healthy well-being of a community, Charlotte J. DeWitt, CFEE, President £ 0.657141 but especially the benefits this year. International Events, Ltd. “In short,” says Hayward, “I firmly 249 West Newton St., #8 NZ$1 = US$ 0.846750 believe that events such as this should be Boston, MA 02116 USA € 0.596282 latched onto and ‘exploited’ in the nicest M +1 617 513 5696 £ 0.522057 possible sense of the word, so as to ensure [email protected] Exchange rates as of Sept. 3, 2011 we provide our visitors not only a one-off www.internationaleventsltd.com experience specific to the event they’re in

Fall 2011 IFEA’s ie: the business of international events 55