July 2016 | Niue Chamber of Commerce Newsletter
NIUE CHAMBER OF COMMERCE BUSINESS clean water will be a much sought after commodity and NETWORKING EVENT extremely valuable.
Those Niue Chamber of Commerce held its first business present got a networking event 22nd June 2016, where the President chance to talk of NCOC, Michael Jackson formally introduced the with the elite Business Development Manager, Peggy Veen. Peggy was travellers and able to greet and meet the business community for the hopefully first time since taking on the role in April of this year. The achieved event also provided a time for the travellers of a private some on jet that landed on Niue to make connections to going businesses as connections. they were travellers Peggy outlined that one of the main focus of chamber described as was to reconnect with the business community face to entrepreneurs face in order to know what their reality was for in having and innovators. a business on Niue and their needs to help not only This connection strengthen their business but also to generate more being through revenue. Commodore An enjoyable Keith Vial and evening was First Mate - Sue had by all in Vial. this first of many to look With the smooth sounds being played by Sonny Hekesi forward to (J'Love) and a beautiful cool tropical evening there was where guest no other better place to be than Vaiolama bar and cafe to speakers will catch the sunsetting before the hard work of networking. be invited to share motivating stories, or to update businesses with Guest speaker - Dr. Jack Wheeler, owns and operates an new changes to be proposed by the Government of Niue. adventure travel company based in USA. The trip to the So if your business is not yet a member of the Niue Pacific is the second expedition led by Jack and aptly named "Hidden Pacific II". He has travelled to over 135 countries and has been doing this for over 35 years. Each trip is a journey rich in culture, geography, history and fun. Niue according Chamber of Commerce, now is the time to look at joining. to Jack holds a The next event will be in August with the AGM and the special part in voting of a new or ongoing Board of Directors these . expeditions. Its BUSINESS QUOTE isolation and unspoilt landscape is a true world wonder, it has no lakes or rivers and yet there is cool clean drinkable "Coming together is a beginning. Keeping together water that comes flowing from the taps. In years to come is progress. Working together is success...Henry Ford.
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
UPCOMING WORKSHOPS & EVENTS the translated name may not evoke lush green scenery it Future Workshop definitely evokes something mysterious and mystical. Looking forward to the following One is in awe when walking around the garden how much work has gone into developing the landscape. We First Aid all know Niue is the "Rock" of Polynesia but this is hard to Asset Maintenance for Food & Beverage Outlets see when you are standing in the middle of purity and
Social Media for Business Promotion beauty of plant life. So how did Vaipouli come to be? Basic Book Keeping
To understand the development of Vaipouli Garden one Future Events October - Business Expo needs to see a little of the personal side of its owners. So it was indeed a privilege to get to see a little piece of the life of the couple who owns it, John and Doris Ranfurly. If you think of workshops that you would like to see happen to assist your business or industry then please let John is the Niuean us know. connection of this partnership, born Email: [email protected] ; Phone 4399 on Niue and schooled right up NIUE'S OWN SECRET BOTANICAL GARDEN to the tender age of 15 years, upon Niue's own Garden of Eden is alive and thriving, lush, which he became green and mesmerising. God's creation truly presented Dux of Halavai at its best in this haven of plant life. With over thirty eight Primary School in species of plant life in the form of flowers, fruits and the beautiful trees one would be assured that this is Niue's Botanical village of Liku. He left Niue alone to join his parents who Garden in the making. were already in the land of the long white cloud, and like many of our people before we had an airport, travelled The garden is a showcase of sheer hard work but truly a on top of the deck of the Shipping Vessel Tofua, going labour of love. In Niue when you drive up a dirt track you through Pago Pago, are accustomed to seeing a plantation of taro. Engaging is Samoa and Fiji, the word to describe what you see when you stroll into before arriving in the garden, it makes you just ...... sigh...... with a sense New Zealand.
Several years later, John met Doris through sporting events and various sports associations in Auckland. Both with very sporty backgrounds as athletes and continuing as coaches and founders of a few of the Niuean sporting bodies in Auckland. John also played an integral role in establishing the first ever Touch Football World Cup in 1991. Definitely something of peace. The garden is affectionately named Vaipouli that he is proud of. Touch football is now of course Garden, as this is the family name of the land that it lies known as "Touch Rugby". Three children followed, Mali, on. Vaipouli can be translated as "Dark Water". Whilst Mark and Lee. The sporting genes continued in the family as their daughter Lee also captained the 1999 Niue
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
Netball team that played in the World Cup in BUSINESS PROFILES: Christchurch. BEAUTY & THE BUSINESS - PART 2 1979 John and Doris were able to purchase a section on We take a look at what Niue has to offer all of us who Waiheke Island. Now a very much sought after place to want some professional personal grooming, luxurious reside in New Zealand. 1989 they built their home which pampering, and rejuvenation of our body, mind and soul. Believe it or not there are quite a few businesses that is now the family homestead and a haven for the family make up the "Health and Wellness" industry on Niue. to reunite throughout the year. So a home on Waiheke
Island and one on Niue allows them to maintain an island NAMUKULU DAY SPA lifestyle wherever their feet are placed. It is obvious that the family keeps a strong connection to Niue and the Sitting on the top tier of the beautiful village Namukulu is passion to live here and contribute to the economy of Namukulu Cottages & Spa. Niue is their approach to life and living on Niue.
The garden interest has always been in both John and Doris's fingers. Yes they definitely both have "green thumbs" . Their love of gardening is taken seriously and are both members of the Papatoetoe Garden & Floral Society. Doris has even won both New Zealand and International garden competitions. One of her favourite things to do are garden sculptures .. so yes if anyone remembers "Edward Scissor hands" with his work of art with hedges. :) Owned and operated by Brian and Teressa Scott. They Vaipouli Garden holds many species that are becoming came to Niue to escape the concrete jungle and the rat rare on Niue and this is a concern. With the garden race that comes with it when you work in the corporate holding such species it will indeed be important that world. Teressa was an Accountant and Brian, a Systems these are kept to ensure they do not become extinct. Analyst. Before Niue they were living and working in After all these are our Taoga Niue. The following is but a Melbourne, Australia. small listing of what you will find when you make the visit: Now why would one think that with a background such as * Olive Trees * All Spice Shrubs* Guava *Fig Trees theirs that somewhere they found time to obtain *Tuitui *Japanese Puzzle Plant * Passionfruit qualifications from the Australian College of Massage and the school of beauty therapies, and then bring all this to *Tamarillo * Teuila * Limes * Kumara * Frangipani Niue. There are even more hidden talents behind the * Talapo - Custard Apple * Teuila * Chilly mysterious two; Brian is also a qualified Diving Instructor * Macadamia Trees * Pawpaw * Birds of Paradise and Teressa has a private pilot's licence to fly a single * Coffee Beans * Grapes * Chestnut engine Cessna.
These are just a few - but if you are now interested to see Life changing simplicity is how I would define their what more this garden holds, then you definitely must perspective and way of living. The move to Niue was a call John and Doris and make a visit. It will be a "must do" lifestyle change and both agree that it was a simple before you leave the island that's for sure. The garden decision, it had the good feel to it and in their own words has been developed to create a "Garden Tour" where you it has been a journey of "No Regrets - No Surrender". are guaranteed that you will not be disappointed, as it is truly a miracle that this Rock - our Niue is extremely Initially their plan was to establish a diving business, but this somehow changed to the accommodation, and after fertile. One simply just has to marvel at the wonder of it a thorough audit of other potential destinations such as all. Queensland, Philippines', Trinidad Tobago, Vanuatu,
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
Samoa and even Tonga, NIUE was top of the list. Yes , Body Treatments: Niue met all the checks and balances in that it was an - Sun Kissed Body Treatment unique destination, safe environment, and it offered a Hydrating treatment combining peppermint and comfortable lifestyle change. They both stress that Niue aloe vera. Full body peppermint scrub followed by is definitely special because they both "Want to Be an aloe vera gel which when applied soothes and Here". We who have made Niue home know how that cools the skin. feels and what that means.:) - Harmony Body Treatment The ultimate treatment to refresh and rehydrate With one treatment room the couple are able to divide dry or mature skin. An intoxicating blend of the Spa services between them. With a range of essential oils are used in the Harmony body wash, treatments specialising in Relaxation Massages, Deep Harmony body scrub and Harmony body mask Tissue Massages, Facials and Body Treatments. The aim is Facials: to give their clients a relaxing and rejuvenating - Basic Facial experience, whether you are a local or visiting Niue. Classic treatment to cleanse and moisturise your Listed are the services provided which will only tempt skin, including clay mask to cleanse and you to want to try it out in order to relax and feel rejuvenate the skin for a glowing complexion. rejuvenated: - Deluxe Aromatherapy Facial Massage: A basic facial with the addition of an - Relaxation Massage aromatherapy blend facial scrub and neck, - Full Body (1 hour) ; here all they want you to do shoulder, décolletage and face masse. This facial is lie back and relax while your whole body is relieved of using specially formulated aromatherapy oils for built up stress and tension. Aim here is for you to picture individual skin types will leave your skin looking yourself floating away. and feeling better than ever before. - Back of Body (half an hour); if you are short on time and you want to focus on tension relief of the back, So if you are needing some pampering bookings are neck, shoulders and legs required 24 hours in advance. Always best to ring: (683) 4533 or email: [email protected] - Deep Tissue (half an hour) ; it is considered to be the ultimate relief for built up tension. Variety of techniques is used to locate the spots that need attention and this COCONUT GRAPEVINE firm massage relieves and soothes aching muscles at a "Whisperings " within the walls of Government, on the deep level footpath, at the market and or those "over coffee" gossip, rumours, or truth that will have a direct or indirect - Essential Foot Treatment (half an hour) ; a part of the impact on our Businesses. body so easily forgotten gets star treatment. Feet are softened in a bath of essential oils. A gentle exfoliation is UNCLE SIONE'S DIARY then carried out followed by a relaxing foot massage. If you want to stay in tune with other Niue news and the little happenings on our island then a must read Blogger is Uncle Sione. I am sure many Niuean families have in their midst an Uncle Sione - aka Uncle John.
He keeps abreast of events on Niue and provides a blog that gives you nothing but food for thought.
NIUE WATER TO BE EXPORTED Work is in progress to export our very own bottled clean, pristine, fresh water for export to the USA. We just need the ROCK (aka Dwayne Johnson) to help us market this, as one may not be able to draw blood from stone but we certainly can draw "Water from ROCK!"
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
PREPAID POWER NIUE BUSINESS NETWORKING EVENTS IN From the Ministry of Infrastructure & Transport we hear NEW ZEALAND that the introduction and installation of prepaid systems for power will commence before end of the year. A It has definitely been about networking for the month of selective group of residential and commercial properties June. Our Business Development Manager (BDM) Peggy will be identified for this latest development. Veen was fortunate to have been in NZ on an invite from
the Pacific Corporation Foundation (PCF) to attend the POWER MOVES Pacific Wave Conference which also enabled her to also No - not some cross fit burpee or plank or jump squats, attend the Niue NZ Business Network Event. but Niue Power is now a subsidiary of Niue Philatelic.
CUSTOMS WORKSHOPS GoN consultations with stakeholders continue required as part of implementing the Harmonised customs system (2012 Version) - so it will all be computerised to ensure Customs office will receive an electronic copy of the manifests for freight prior to ship and airplane arriving.
The new system will allow Customs to be linked to The theme of the Pacific Wave Conference was Quarantine and Immigration at border as to other “Prosperous Futures Through Technology” and there was regional countries (OCO i.e. Oceania Customs a long list of inspirational speakers from a range of Organisation Members). backgrounds. Niuean, Colin Talamahina an IT Infrastructure expert was also one of the panel guest All this linking and holding hands will hopefully support speakers. Colin is the director of TX/RX Limited, which trade. specialises in fibre optic solutions, cable placement, fusion splicing and OTDR testing. Colin is also the son of PROJECT MANAGEMENT COORDINATION UNIT (PMCU) a well respected and much loved Toa of Niue, Mr Ezra Projects that are work in progress Talamahina who passed away in the month of July. (Rest Niue Cultural Heritage Building in Love Ezra). Wharf Maintenance Waste Management
BRIDGING THE GAP BETWEEN NIUEAN BUSINESSES ON NIUE AND NIUEANS WITH BUSINESSES OVERSEAS
What better way to do this then have a presence in NZ when the first inaugural Niue NZ Business Network Event. So when the stars align and all is well with the world, it was definitely great timing that NCOC, Business Development Manager, Peggy Veen was at the right place at the right time to help bridge the gap.
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
Another interesting speaker of the event was “nano girl” It is worth a look and a like for those that haven’t done so who as a senior lecturer in science and engineering at and for any businesses that are wishing to create a Auckland University actively promotes the career choice Facebook page or dip their toe into social media, please of science and engineering to young women, Pacifica and contact the Chamber as we can assist in setting it up, Maori youth in particular. Her passion for solving managing content and updating for a period of time. problems and working out how things work was inspiring Keep an eye out for upcoming workshops: Social Media and motivating. and digital technology will be one of the upcoming Technology for future development was also very much workshops before the end of the year. the theme. High speed broadband and having affordable modern telecommunications stood out as a leading opportunity for businesses and individuals alike. NIUE CHAMBER AT WORK Niue Chamber of Commerce (NCOC) main focus is to The first inaugural Niue NZ Business Networking event make a positive difference to your business, to assist was also held the same week with support from where we can, to provide opportunities for training, for Manukau Institute of Technology, Ministry of Pacific increasing your business revenue, for product Peoples and the hard work from Coconut Wireless. This development and marketing, for attending workshops was a standout event that brought more than a 100 local and overseas, to hear your concerns, to hear your people with a wide array of businesses and organisations joys. Let us get to know you and your business, so that showcasing the talents and aspirations of Niuean's in NZ. together we can make your business journey just a little The opportunities that exist for building connections, bit easier. sharing ideas and knowledge and feeling and being a strong business community are endless. AUGUST IS NCOC ANNUAL GENERAL MEETING
NCOC will be holding its Annual General Meeting before the end of August of this year. This meeting will also be the elections of a new Board for Chamber.
The work of the Board is all voluntary and time is taken away from their own businesses to provide governance to the work undertaken by the secretariat - the office of Chamber managed by Peggy Veen, Business Development Manager. Being a board member is not an easy role to take on as the position is a working one and not a position to hold for the sheer point of a "Title".
The work gives a great sense of achievement in seeing the positive impact Chamber has for businesses and that the business community on Niue has a sheer resilience Photo: Marie Taueva (middle), Maricific and wholesale agent for Buy Pacific that comes from the passion of its owners and operators Made, Peggy Veen, Business Development Manager of Niue Chamber of as they want to live and work on Niue - as simply it is now Commerce and fellow YES alumni Keith Toma - managing director of Matai Nonu at the Niue Business Network Evening. HOME to many.
Coconut Wireless are doing a great job on Facebook in Nominations for the Board will soon be sought. Just bringing people and ideas together, showcasing events remember you need to be a member of NCOC in order to and providing helpful and useful information on a wide be nominated and in order to have a vote on the night of range of topics. elections. Membership Fees are now due. $25 for a business and if you have more than one business it is $10 for each of the
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
different enterprises. Our Administration and Finance workshop learnt how important a role they play in Officer - Nise-Marie Jackson is the go to person regarding ensuring that those booked in accommodation payment of your membership. Email Nise : businesses on Niue received a room which gave them a [email protected] or phone: (683) 4399. feeling of star quality regardless of whether their stay was a budget style or 4 Star. The very first impression We are open to have NZ based Niuean Business members that customers get when they step into their room as well. should be a positive lasting impression. Therefore it WORKSHOPS should set the tone of their stay on island and the services that is provided. In partnership with Scenic Matavai Resort, several CUSTOMER SERVICE workshops in the Hospitality and the Food & Beverage sector, was conducted in the month of June. NCOC appreciated the eagerness of the General Manager of Scenic Matavai Resort, Mr Simon Jackson, in collaborating with chamber to provide these opportunities for businesses as the trainers were brought in to train Matavai's own staff. We all know, sharing is caring. So thank you Simon.
You can never know enough about giving good customer service. It simply starts with a genuine smile :).
A business's most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy your customers, they not only help you to grow by continuing to do business with you but also recommend you to friends and associates.
Even if you think you know it all, it is always good to take Remember customers pay your wages. up the opportunity and keep up to date with what is FOOD & BEVERAGE happening beyond our ocean or simply just for Ideal training for those in the restaurant, bar and cafe networking and sharing the ups and the downs in your business. Focus was on ensuring you always deliver to respective business sector. your customer the right service they expect from your HOUSEKEEPING establishment.
This starts at the door when they walk in, the ambience of the environment, the setting of the table, the timing of the service and the personal attention. So if I was to summarise it is simply: "The right way to set the table, the right way to serve the food to the table at the right time and the right amount of attention given to ensure that all is right.
If you just remember to do all things right - then you just can't go wrong...... right! :) Those who were able to attend the Housekeeping
July 2016| Niue Chamber of Commerce Newsletter
July 2016 | Niue Chamber of Commerce Newsletter
FOOD HANDLING & FOOD HYGIENE : UNIT 167 Training essential for those in the food business. It was a course that ended with an assessment in which achieved gave you credits under the New Zealand Qualification Authority to use in Hospitality course work.
Whilst to many it was somewhat nerving to find out that there was an exam at the end. It was not all so serious.
Using ice breaker games got participants up and laughing but also put them in relaxed mode for the assessment.
At the end of the PIPSO meeting was a Private Sector Dialogue (PSD) organised by the Pacific Island Secretariat, where discussion turned to common key issues affecting the development and growth of the private sector in the region. The aim is to ensure the presentation of these issues is presented with a strong voice to the Pacific Leaders meeting which will be held later in the year, 9 September 2016, in Pohnpei - Federated States of
Micronesia.
BUSINESS DEVELOPMENT FUNDING (BDF) CALL FOR APPLICATIONS NOW ON This pre-entry unit standard is for people training to work As part of the Government of Niue’s drive to support in a food business and includes a basic understanding of small to medium businesses on the island, applications practices that result in safe food. are now open for all businesses, whether formally or People credited with this unit standard are able to: informally trading, to apply for funding assistance from maintain effective personal hygiene when working with the Niue Chamber of Commerce using funds allocated by food; prevent cross contamination; and measure, record, the Government of Niue. and act on temperature of high risk food, in a food Funding can be sought to a maximum of $4,000 and can business. be used for any business purpose deemed important by PIPSO AGM - NADI FIJI the applicant in improving their business. The regional meeting of all National Private Sector All applicants will need to complete a simple two page Organisations (NPSOs) who are members of PIPSO application form which the Niue Chamber of Commerce can help with. (Pacific Island Private Sector Organisation) settled to a week of strategic planning, capacity building training Applications will be assessed on an ‘as received’ basis so sessions as well as to attend the AGM of PIPSO. This also businesses are encouraged to submit their applications as being an election year for the Board of PIPSO. soon as possible as the fund is limited. NCOC was represented by Peggy Veen (BDM) and Please contact the Niue Chamber of Commerce on 4399 Michael Jackson (President). Catherine Etuata Papani was or email [email protected] for the application also in attendance as a Board member of PIPSO for which form and further information. she stepped down from the position and did not go in for another term due to other commitments. It is pleasing to NCOC Newsletter is produced bi-monthly. Next issue is in note that Niue still maintains a position on the PIPSO September. Feel free to contribute anything business. Board with Mark Blumsky as an Alternate Board Member.
July 2016| Niue Chamber of Commerce Newsletter