International Quality Standards

Sensitivity: Public Arçelik International Quality Standards 01

Management Systems/Standards: • ISO 9001 Quality Management System Standard • ISO 14001 Environmental Management System Standard • ISO 50001 Energy Management System Standard • ISO 14064-1 Green House Gas Emission Reporting Standard • ISO 10002 Customer Satisfaction Management System Standard • ISO 27001 Information Security Management System Standard • ISO 17025 Laboratory Management System Standard • ISO 45001 Occupational Health and Safety Management System Standard • BSCI (Business Social Compliance Initiative) Social Responsibility System • Sedex (Suppliers Ethical Data Exchange) Social Responsibility System • ISO 20000 Information Technologies Service Management System Standard • ISO 22301 Business Continuity Management System Standard • PCI-DSS Payment Card Industry Data Security System • TQM/GEN/T02 Terminal Quality Management System • AA1000 Assurance System (Water Withdrawal, Waste Management)

Product Quality Standard Compliance Documents: TSE - Turkey IEC, ISO – All Regions CE, HAR, UPC (TV) -– CEN, CENELEC - EU UL, ETL, AHAM - USA TÜV, VDE, GS, DIN – Germany IRAM - Argentine AGA, AS, CBA, Energy Safe Victoria, JAS-ANZ, AS/NZS - Australia ORS (TV) - Austria CCC , GB- China DEMKO, Stofa (TV), YouSee (TV), ETA - Denmark Levira (TV) - Estonia FIMKO, FICOM (TV) - Finland SABS, SANS – South Africa KETI – South Korea ZIK - Croatia ISI - India KEMA, (TV), (TV) - Holland IQS - Irak ITS, BEAB, INTERTEK, BSI, ASTA, (TV) - İngiltere ISRI - Iran TDT (TV) - Spain Sll - Israel SEMKO, Boxer (TV), ComHem (TV), (TV) - Switzerland SEV - Sweden IMQ, DGTVi (TV) - İtaly CSA, cUL - Canada KUVEYT STD. - Kuwait NOM - Mexico ES - Egypt NEMKO, Riks (TV), Canal Digital (TV) - Norway GOST – Russia Kvalitet - Serbia PSB - Singapore SASO – Saudia Arabia UkrSEPRO - Ukraine NZS – New Zeland Sensitivity: HDMI,Public Dolby, SRS, DVD Forum, DivX HD, CI+, DLNA, Wi-Fi, YouTube/Adobe, USB, Skype TV – All Regions