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NHS Community Pharmacy NHS Community Pharmacy Essential Service 5 – Signposting 2012 - 2013 NHS Community Pharmacy Contractual Framework Essential Service – Signposting Table of Contents: User Guide ............................................................................................................... 1 Local Health & Social Care Providers .................................................................... 2 Dentists ................................................................................................................. 2 GP Practices .......................................................................................................... 2 Pharmacies............................................................................................................ 2 Opticians ............................................................................................................... 2 Patient Advice and Liason Service (PALS) ............................................................ 3 Minor injuries Unit .................................................................................................. 4 Harmoni out of hour’s service ................................................................................ 5 Primary Care Trust ................................................................................................ 5 Hospices ................................................................................................................ 6 Hospitals ................................................................................................................ 6 Hospitals – Minor Injuries Units .............................................................................. 7 Hospitals – Accident & Emergency ........................................................................ 7 Local Authorities .................................................................................................... 7 Social Services ...................................................................................................... 8 Suffolk Mental Health Services .............................................................................. 9 Other Services ..................................................................................................... 10 Support Organisations ......................................................................................... 10 Allergy ................................................................................................................. 10 Alzheimer’s .......................................................................................................... 11 Babies & Small Children ...................................................................................... 11 Bladder & Bowel .................................................................................................. 13 Cancer ................................................................................................................. 14 Child & Teenage Health ....................................................................................... 16 Citizens Advice Bureau ........................................................................................ 17 Diabetes .............................................................................................................. 18 Disabilities (General) ........................................................................................... 18 General Health & Medicines Information .............................................................. 20 Travel, Medicine & Health .................................................................................... 20 Hearing & Sight ................................................................................................... 21 Heart, Blood & Circulation .................................................................................... 21 HIV & Aids ........................................................................................................... 23 Infections ............................................................................................................. 24 Learning Disabilities & Information about Medication for people with Learning Disabilities ........................................................................................................... 24 Liver & Kidney ..................................................................................................... 26 Men’s Health ........................................................................................................ 26 Womens Health ................................................................................................... 27 Mental Health ...................................................................................................... 27 Migraine & Pain ................................................................................................... 28 Muscle, Bones & Joints ....................................................................................... 28 Myalgic Encephalitis (M.E.) .................................................................................. 30 ME Association .................................................................................................... 31 Version: 4 Prepared: May 2012 This information is believed to be true and accurate and is issued on the understanding that it is prepared using the best available information, from resources at our disposal, at the time of issue. Neurological Conditions ....................................................................................... 31 Obesity & Eating Disorders .................................................................................. 33 Oral Health .......................................................................................................... 33 Older People’s Health .......................................................................................... 33 Patients & Carers................................................................................................. 34 Red Cross ........................................................................................................... 35 Respiratory Conditions ........................................................................................ 35 Samaritans .......................................................................................................... 36 Sexual Health (incl. Contraception, Pregnancy & Family Planning) ..................... 36 Skin ..................................................................................................................... 38 Smoking Cessation .............................................................................................. 38 Substance Misuse ............................................................................................... 39 Vaccines .............................................................................................................. 41 Transport Services ............................................................................................... 41 Voluntary Organisations (General) ....................................................................... 41 Voluntary Organisations (Young People) ............................................................. 43 Version: 4 Prepared: May 2012 This information is believed to be true and accurate and is issued on the understanding that it is prepared using the best available information, from resources at our disposal, at the time of issue. User Guide Table of Contents Welcome to the Community Pharmacy Contractual Framework – Signposting document, which will be updated and issued annually. The document is intended to enable the provision of information to people visiting the pharmacy, who require further support, advice or treatment which cannot be provided by the pharmacy, on other health and social care providers, or support organisations who may be able to assist the person. Where appropriate, this may take the form of a referral. It is intended that this document be used electronically and referred to as needed, but can also be held in hard copy if required. It can also be accessed via NHS Suffolk Extranet at www.suffolkextranet.nhs.uk following the Pharmacy tab for more links to information. Moving around the document Table of contents Use the table of contents to move quickly and easily to the required section. Simply click on the link to go to the required section i.e. if the enquiry is about Dentists in the area, simply click on ‘Dentists’. N.B. It may be necessary to also press the ‘Ctrl’ key in some versions of Word. The ‘Ctrl’ keys are located in the bottom corners of the main keyboard At the top of every section, you will find a link back to the ‘Table of Contents’, or alternatively, you may wish to use the ‘Bookmarks’ as described below. Bookmarks You can also use the ‘Bookmarks’ button on the ‘Signposting’ toolbar that comes with this document. Bookmarks’ are points of entry in a document, just like the ‘Table of Contents’. Simply click to open the list of ‘Bookmarks’ contained within the document, scroll up and down the list and select the required ‘Bookmark’ using your mouse. Either double click the selection, or click on the ‘Go To’ button. Click ‘Cancel’ to close the ‘Bookmarks’ window. Printing Print Current Page It will usually only be necessary for you to print one page of the document at a time, particularly in response to enquiries from people visiting
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