Volume 1 2014

ISSN 2289-1277 The 8th Heads of Mission Conference

February 2014, who delivered his address titled, Engaging also officiated the and Mobilising Malaysian Diaspora to event. Dato’ Sri Najib Strengthen the Nation. Later that day, stated that as the the Chief Secretary to the Government Middle Power, Malay- of , Tan Sri Dr. sia must continue its spoke about the Role of Malaysian commitment towards Diplomats towards Realising the ASEAN and devote National Transformation Agenda. A adequate resources special spouse programme was also to strengthening our conducted, which included talks on bilateral relations with Understanding Emotional Intelligence its neighbours and and Professionalism and Moments of continue to value Truth at Missions. Datin Sri Siti Rubiah ASEAN as the fulcrum Datuk Abdul Samad, wife of the Minis- The Ministry of Foreign Affairs, of peace, prosperity and stability in ter of Foreign Affairs, Malaysia, was Malaysia organised the 8th Heads of the region. the guest of honour. Mission Conference with the theme, Transforming Malaysia’s Diplomacy He also mentioned that as policyma- On Wednesday 26 February 2014, Towards 2020 and Beyond from 23 kers, diplomats and members of the Ambassador Aminahtun Hj. A. Karim, February to 1 March 2014. IDFR international community, Malaysia Deputy Director General of IDFR, hosted the conference from 23 to 26 must react to the transformation that is moderated a session titled, Malaysian February 2014. trending around the region and the Diplomats: Today and Tomorrow, world, with a transformation of our which featured Datuk Dr. Ahmad Throughout the six-day conference, own, a foreign policy which will see Faizal, Tan Sri Dato’ Dr. Mohd Munir participants were engaged in nume- Malaysia through to a developed Abdul Majid, Dato’ Din Merican Azad- rous dialogues between NGOs, eco- status and beyond by 2020. Dato’ Sri din Merican and Dato’ Dr. Muthiah nomists, academicians, federal and Najib then stressed that “as Malaysia’s Alagappa as guest speakers. state government officials. chief representatives abroad, you each have a unique role; in your hands The second half of the conference was The opening ceremony of the 8th rest the task of ensuring that our set in Kuching, and Kota Heads of Mission Conference 2014 Malaysian stands proud in the world. Kinabalu, . commenced with welcoming remarks Based on past experience, I know you by Dato’ Sri Anifah Hj. Aman, Minister will rise to the challenge”. A closing dinner for the 8th Heads of of Foreign Affairs, Malaysia, followed Mission Conference 2014, hosted by by a keynote address by the Prime On 25 February 2014, the Deputy Dato’ Hamzah Zainudin, Deputy Minister of Malaysia, Dato’ Sri Mohd Prime Minister of Malaysia, Tan Sri Minister of Foreign Affairs, Malaysia, Najib Tun Haji Abdul Razak on 24 Dato’ Hj. Muhyiddin Hj. Mohd. Yassin concluded the six-day conference.

CONTENTS Find us on 1 The 8th Heads of Mission Conference Facebook 2-3 Profile of Prominent Person 4-13 Forum 14-19 In and Around IDFR 20-23 Forum 24-32 News

DIPLOMATIC VOICE PROFILE OF PROMINENT PERSON

Professor Dr. Farish Ahmad-Noor Distinguished Fellow of IDFR

Q. Malaysia believes that Islamic states international circuit, playing by the “Foreign policy is always a work in organic knowledge of the countries should become moderate rather than rules. As such the country was seen as they are posted in. It is essential to extremist. In your view, can this respectable and consistent in its progress as there are too many learn the local language, to access approach create better relations with foreign policy. It would be good to external unpredictable variables local media, and to constantly be on other countries, including the resume such a stand today, particular- that intervene in daily affairs, and the ground to keep abreast of local Islamic states? ly when we see the rise of new powers issues and concerns. Knowing a that seem inclined to throw their it is necessary for a country like country is like knowing a person: You A. If, by ‘moderate’ you mean being weight and project their power. Malaysia to have such an institu- can’t get to know someone through non-aggressive and non-violent, then sms-es or internet, you need to meet there is nothing contentious about Q. How do you see IDFR and the role it tion that can prepare its foreign the person face-to-face, to invest such a goal and it should be the goal plays in contributing to Malaysia’s of ce and diplomatic corps, to time, to listen to the other. Only then of all states. However, the term ‘mode- foreign policy? does real knowledge of the other ration’ is also a contested one and we alert them to new variables and emerge. Anything less would be have seen how the term has been A. An institution like IDFR would be contingencies such as the latest cosmetic and superficial. For starters, used by different states with different crucial to the development of a diplo- advances in communications I think all diplomatic staff should be agendas. If ‘moderation’ is to signify matic corps that is clued up about made to spend several months in acquiescence to the agendas of developments that are overtaking so technology, communicative homestays in the countries they are powerful states, where weaker states many countries today. Foreign policy infrastructure, etc.” posted to, in order to see the human are meant to blindly accept terms and is always a work in progress as there aspect of the society on the ordinary, conditions that are non-negotiable, are too many external unpredictable catch up with changes in the world mundane level. then it is simply a by-word for hege- variables that intervene in daily affairs, around us. IDFR needs to take on mony and domination. I see nothing and it is necessary for a country like board all these concerns: coping with moderate about that. Nelson Mandela Malaysia to have such an institution new technologies, the latest theories was not moderate in his resistance to that can prepare its foreign office and of comprehensive security and de- Apartheid, and he did not compromise diplomatic corps, to alert them to new fence, etc. to prepare Malaysia for common purpose and destiny. At Malaysians take for granted that they in his struggle – for that he was bran- variables and contingencies such as the new age we live in. present, the trend in most Muslim ‘know’ Singapore, Indonesia, Thailand, ded a radical. If opposing such blatant the latest advances in communica- countries is to ‘nationalise’ Islam and etc. just because they happen to be cases of injustice leads a country to tions technology, communicative Q. Malaysia has incorporated Islamic make it a national political concern. next door to Malaysia. This is utter being labelled ‘non-cooperative’ or infrastructure, etc. We live in a world institutions and is now a prime exam- Thus, religion just becomes an nonsense. Most Malaysians do not even ‘radical’, then I think it is a choice where the very notion of the singular ple. Do you think this notion should be appendage to the state, a means of even speak a word of Thai, do not read that has to be made, on the basis of nation-state is being questioned and spread across Islamic states in order regime-maintenance and regime-per- Indonesian newspapers, etc. My principles. We need to be clear about challenged on a daily basis. Unless to stress unity? petuation. But here is where some biggest disappointment is that young this because the international domain and until we fully appreciate the political elites in the Muslim world do Malaysians today would rather learn is not one where nation-states co- impact of globalisation – how it effec- A. Institutions alone do not foster not realise that they are also in danger the history of America or Europe, and exist on a level playing field, and tively renders borders irrelevant for unity, and unity only comes about of undermining themselves: For if not be bothered to learn the history of where power-differentials exist. Not instance – we will always be trying to when there is an understanding of our Islam can be used by the state as a Indonesia. As long as this state of addressing those inequalities is not discourse of legitimation, then it can ignorance exists, we will continue to being ‘moderate’, it is simply being also be used by radical anti-state live apart from our neighbours, and subservient. groups as a discourse of delegitima- ASEAN will remain a distant concept tion. Hence, the conflict we see in so that does not impact on the lives of Q. What is your vision for Malaysia in many Muslim countries where people. This is a problem that I see in terms of foreign relations and what Muslims kill other Muslims, in the other countries like Singapore, changes would you propose to name of religion. Thailand and Indonesia too. It is the enhance Malaysia’s foreign policy? result of an inward-looking education Q. Throughout your career, you would system in all these countries, and the A. Malaysia’s foreign policy and pre- have probably encountered numerous writing of postcolonial history that sence in the international domain was challenges. What was the biggest does not lay enough emphasis on our at its height during the 1980s-1990s, challenge you have had to overcome common historical past as a region. when Malaysia took a stand on issues and how has that affected your life like Palestine, Apartheid, etc. During today? Q. What advice would you give to that period, Malaysia was seen as a current and future Malaysian diplomats country with a stand of its own, and A. The biggest challenge I face until in order to strengthen the bond and did not bow down to foreign pressure. today is to convince Malaysians of the relations with the country they are Malaysia has never had expansionist importance of our neighbouring coun- assigned to? territorial ambitions, and has always tries and why we need to know and been a consistent player in the understand our neighbours better. A. To develop local, ground-level

2 [email protected] PROFILE OF PROMINENT PERSON

Q. Malaysia believes that Islamic states international circuit, playing by the “Foreign policy is always a work in organic knowledge of the countries should become moderate rather than rules. As such the country was seen as they are posted in. It is essential to extremist. In your view, can this respectable and consistent in its progress as there are too many learn the local language, to access approach create better relations with foreign policy. It would be good to external unpredictable variables local media, and to constantly be on other countries, including the resume such a stand today, particular- that intervene in daily affairs, and the ground to keep abreast of local Islamic states? ly when we see the rise of new powers issues and concerns. Knowing a that seem inclined to throw their it is necessary for a country like country is like knowing a person: You A. If, by ‘moderate’ you mean being weight and project their power. Malaysia to have such an institu- can’t get to know someone through non-aggressive and non-violent, then sms-es or internet, you need to meet there is nothing contentious about Q. How do you see IDFR and the role it tion that can prepare its foreign the person face-to-face, to invest such a goal and it should be the goal plays in contributing to Malaysia’s of ce and diplomatic corps, to time, to listen to the other. Only then of all states. However, the term ‘mode- foreign policy? does real knowledge of the other ration’ is also a contested one and we alert them to new variables and emerge. Anything less would be have seen how the term has been A. An institution like IDFR would be contingencies such as the latest cosmetic and superficial. For starters, used by different states with different crucial to the development of a diplo- advances in communications I think all diplomatic staff should be agendas. If ‘moderation’ is to signify matic corps that is clued up about made to spend several months in acquiescence to the agendas of developments that are overtaking so technology, communicative homestays in the countries they are powerful states, where weaker states many countries today. Foreign policy infrastructure, etc.” posted to, in order to see the human are meant to blindly accept terms and is always a work in progress as there aspect of the society on the ordinary, conditions that are non-negotiable, are too many external unpredictable catch up with changes in the world mundane level. then it is simply a by-word for hege- variables that intervene in daily affairs, around us. IDFR needs to take on mony and domination. I see nothing and it is necessary for a country like board all these concerns: coping with Dr. Farish Ahmad-Noor Malaysia to have such an institution new technologies, the latest theories is Associate Professor moderate about that. Nelson Mandela at the S. Rajaratnam was not moderate in his resistance to that can prepare its foreign office and of comprehensive security and de- School of International Apartheid, and he did not compromise diplomatic corps, to alert them to new fence, etc. to prepare Malaysia for common purpose and destiny. At Malaysians take for granted that they Studies RSIS, NTU variables and contingencies such as the new age we live in. present, the trend in most Muslim ‘know’ Singapore, Indonesia, Thailand, University and Visiting in his struggle – for that he was bran- Fellow at ISIS-Malaysia. ded a radical. If opposing such blatant the latest advances in communica- countries is to ‘nationalise’ Islam and etc. just because they happen to be He has researched and cases of injustice leads a country to tions technology, communicative Q. Malaysia has incorporated Islamic make it a national political concern. next door to Malaysia. This is utter lectured at several other institutions includ- being labelled ‘non-cooperative’ or infrastructure, etc. We live in a world institutions and is now a prime exam- Thus, religion just becomes an nonsense. Most Malaysians do not ing Sciences-Po and the School of Ad- appendage to the state, a means of even speak a word of Thai, do not read vanced Social Studies (EHESS) Paris; the even ‘radical’, then I think it is a choice where the very notion of the singular ple. Do you think this notion should be International Institute for the Study of Islam that has to be made, on the basis of nation-state is being questioned and spread across Islamic states in order regime-maintenance and regime-per- Indonesian newspapers, etc. My in the Modern World (ISIM) Leiden, Holland principles. We need to be clear about challenged on a daily basis. Unless to stress unity? petuation. But here is where some biggest disappointment is that young and the Centre for Modern Orient Studies political elites in the Muslim world do Malaysians today would rather learn (ZMO), Berlin. He continues to lecture at two this because the international domain and until we fully appreciate the Indonesian Universities: Universitas Islam is not one where nation-states co- impact of globalisation – how it effec- A. Institutions alone do not foster not realise that they are also in danger the history of America or Europe, and Negara Sunan Kalijaga (UIN) Jogjakarta and exist on a level playing field, and tively renders borders irrelevant for unity, and unity only comes about of undermining themselves: For if not be bothered to learn the history of Universitas Muhamadiyah Surakarta (UMS). where power-differentials exist. Not instance – we will always be trying to when there is an understanding of our Islam can be used by the state as a Indonesia. As long as this state of addressing those inequalities is not discourse of legitimation, then it can ignorance exists, we will continue to being ‘moderate’, it is simply being also be used by radical anti-state live apart from our neighbours, and subservient. groups as a discourse of delegitima- ASEAN will remain a distant concept tion. Hence, the conflict we see in so that does not impact on the lives of Q. What is your vision for Malaysia in many Muslim countries where people. This is a problem that I see in terms of foreign relations and what Muslims kill other Muslims, in the other countries like Singapore, changes would you propose to name of religion. Thailand and Indonesia too. It is the enhance Malaysia’s foreign policy? result of an inward-looking education Q. Throughout your career, you would system in all these countries, and the A. Malaysia’s foreign policy and pre- have probably encountered numerous writing of postcolonial history that sence in the international domain was challenges. What was the biggest does not lay enough emphasis on our at its height during the 1980s-1990s, challenge you have had to overcome common historical past as a region. when Malaysia took a stand on issues and how has that affected your life like Palestine, Apartheid, etc. During today? Q. What advice would you give to current and future Malaysian diplomats that period, Malaysia was seen as a IDFR would like to express its A. The biggest challenge I face until in order to strengthen the bond and country with a stand of its own, and appreciation to Professor Dr. today is to convince Malaysians of the relations with the country they are did not bow down to foreign pressure. Farish Ahmad-Noor, Distinguished importance of our neighbouring coun- assigned to? Malaysia has never had expansionist Fellow of IDFR, for agreeing to be tries and why we need to know and territorial ambitions, and has always featured in the Diplomatic Voice. been a consistent player in the understand our neighbours better. A. To develop local, ground-level

DIPLOMATIC VOICE 3 FORUM

Prosper Thy Neighbours: Malaysia’s Economic Diplomacy Role in the AEC Contributed by Dr. Sufian Jusoh

INTRODUCTION ASEAN leaders then agreed to the home country’s external domestic AEC Blueprint at the 13th ASEAN interests.” 1 The Association of Southeast Asian Summit held in Singapore in 2007. It Nations (ASEAN) is an important consists of four key pillars that is, In other words, the practice of eco- region in Asia and the world. It single market and production base; a nomic diplomacy means “diplomatic consists of ten nations with different highly competitive economic region; a official activities that are focused on levels of economic development, with region of equitable economic develop- increasing exports, attracting foreign a combined market of more than 600 ment; and a region fully integrated into direct investment and participating in million people. With this vast intra-re- the global economy. Therefore, 2015 is work of the international economic gional market that attracts both the an important year for Malaysia, not organisations i.e. the activities con- domestic and foreign direct investors, just because it is the year to realise the centrated on the acknowledgment of ASEAN is gearing towards a higher AEC, but also the fact that Malaysia is economic interests of the country at level of integration, with the aim of going to chair ASEAN. the international level”. 2 There are at achieving the ASEAN Economic Com- least two flaws in this definition. One is munity (AEC) in 2015. Challenges of AEC that some countries may use eco- nomic diplomacy in the promotion of This article intends to explore Malay- One of the key challenges to the the countries’ investment in a foreign sia’s potential role in assisting the realisation of the AEC is the prepared- country, either for market seeking, newer ASEAN Member States, namely ness of some of the ASEAN Member resource seeking or efficiency seek- Cambodia, Lao PDR and Myanmar to States in the implementation of their ing. Thus, to say that economic diplo- achieve and implement domestic national policies, i.e. to be in full macy relates to export or attracting targets towards realising the AEC in compliance with the vision, mission foreign direct investment is not neces- 2015. Malaysia as a more developed and objectives of the AEC. The other sarily accurate. member of ASEAN could use eco- key challenge is the preparedness of nomic diplomacy in the quest to assist the public at large, including the Thus, I would define “economic diplo- such ASEAN Member States such as business communities to utilise macy” in the modern world as “diplo- in the fields of liberalisation of domes- opportunities arising from the imple- matic practices that involve represen- tic markets for a freer flow of capital, mentation of the AEC. tation, negotiation, communication thus enhancing intra-ASEAN invest- and other means involving one state ment. At the same time, the AEC will mean over another state or international the opening of more liberal markets in organisation with the aim of promoting The ASEAN Economic Community goods and services, and the liberalisa- and protecting the former economic (AEC) tion of investment, which leads to interests.” certain forms of inexplicable anxiety The AEC, mooted by the ASEAN over whether businesses and ASEAN AEC Scorecard leaders at the ASEAN Summit in Bali in Member States are prepared to 2003, is an important element to reduce non-tariff barriers to their According to the AEC Scorecard 2012, realise the ASEAN Vision 2020, agreed market. ASEAN has implemented 65.9% of by the ASEAN leaders at the ASEAN measures relating to single market and Summit in Kuala Lumpur in 1997. In Economic Diplomacy production base, 67.9% of measures accelerating ASEAN’s transformation relating to making ASEAN as a into an economically stable region, Before discussing the options for competitive economic region, 66.7% ASEAN leaders agreed at the 12th Malaysia to assist the neighbouring on measures relating to the equitable ASEAN Summit in 2007 in The Philip- countries in the implementation of economic development scorecard and pines, to the Cebu Declaration on their market liberalisation policies, the Acceleration of the Establishment of article will first define the term “eco- ...... an ASEAN Community by 2015. The nomic diplomacy”. 1 Kishan Rana and Bipul Chatterjee, The Role Cebu Declaration commits ASEAN of Embassies, Economic Diplomacy, India’s Member States “to hasten the esta- For a start, there is no precise defini- Experience, CUTS International 2011. blishment of the ASEAN Economic tion of what is meant by “economic 2 Pavol Baranay, Modern Economic Diploma- Community by 2015 and to transform diplomacy”. Nevertheless, the term cy, www.dec.lv; see also Lichia Yiu and ASEAN into a region with the free “economic diplomacy” may simply Raymond Saner, International economic diplomacy: Mutations in post-modern times, movement of goods, services, invest- mean, which may be subject to debate Discussion Papers in Diplomacy, No. 84 (The ment, skilled labour, and the freer flow and interpretations, “a plural set of Hague: Netherlands Institute of International Relations ‘Clingendael’, 2003). of capital.” practices all aimed at advancing the ......

4 [email protected] FORUM FORUM

85.7% on measure relating to integra- rule-making procedures in order to “Malaysian diplomats and tion into the global economy score- present the Member States’ interests card. Some newer ASEAN Member at the regional and international negotiators are highly experienced States are still lagging behind other forums. in international, regional and ASEAN Member States in the implementation of measures related to Malaysia’s Roles in the Newer bilateral negotiations including the AEC. These Member States con- ASEAN Member States in the trade and economic tinue to work towards full implementa- agreements. Of cials from the tion of measures in ensuring free flow Malaysia, as one of the leading econo- in goods; free flow in services; free mies in ASEAN, has implemented newer ASEAN Member States may flow of investment, food, agriculture more than 80% of the AEC Scorecard. be able to learn from Malaysian and forestry; consumer protection; Malaysia could play an important role intellectual property rights; transport; in ensuring ASEAN meet the objective of cials about the intricacies of energy; SME Development; initiatives of realising the AEC in 2015. There are negotiations and dealing with for ASEAN Economic Integration; at least two reasons for this. Firstly, various provisions of international External Economic Relations; and Malaysia will chair ASEAN in 2015 and freer flow of capital. it should be on top of Malaysia’s policy agreements and treaties.” agenda that the AEC is realised during Whilst the newer ASEAN Member its Chairmanship of the regional example, Malaysia may offer its exper- States work towards full implementa- grouping. Secondly, Malaysia as ex- tise in central banking law on the tion of measures in the abovemen- porters of goods, services and capital implementation of the free transfer of tioned areas, many of these Member to other ASEAN Member States, has funds, which is an important element in States lack technical expertise to the interest to ensure that the AEC the international investment law. implement certain ASEAN initiatives, leads to higher level of liberalisa- Malaysia could also offer its expertise such as in the field of services liberali- tion of trade in goods and services and in implementing intellectual property sation and investment. The Member at the same time to ensure a higher laws and policies including registration States requires assistance in prepar- level of liberalisation in the investment process and the enforcement of ing domestic regulations to comply sectors in the Member States where intellectual property rights. with the AEC. This is based on the Malaysia has interests. facts that many of these Member Thirdly, Malaysia may assist the States’ laws and regulations require There are several areas that Malaysia Member States on how to increase modernisation in order to comply with can contribute to the development of “the ease of doing business” which the international commitments and the newer ASEAN Member States. Malaysia is known to have implemen- obligations. One, Malaysia may offer its expertise ted through the Special Task Force to in the negotiating techniques. Malay- Facilitate Business (PEMUDAH). The These Member States also require sian diplomats and negotiators are existence of PEMUDAH has contribu- technical expertise to assist in the highly experienced in international, ted to the increase in Malaysia’s implementation of the AEC measures regional and bilateral negotiations ranking to 6th place in the “Ease of at all levels of the government. Like including in the trade and economic Doing Business” ranking issued by any other countries, policy makers agreements. Officials from the newer the World Bank Group. 3 dealing with the AEC are different from ASEAN Member States may be able to those who have to implement the learn from Malaysian officials about Conclusion measures either at the national or the intricacies of negotiations and sub-regional levels. Therefore, these dealing with various provisions of In conclusion, Malaysia being an Member States require capacity build- international agreements and treaties. important and a more developed ing at various levels of government to Malaysia may offer capacity building member of ASEAN has a significant ensure smooth implementation of and training in specific areas such as role in ensuring the successful imple- commitments made under the AEC. scheduling of certain obligations and mentation of the AEC in the newer In addition, the newer ASEAN Member the preparation of the list of non-con- ASEAN Member States. The Ministry States seeks to train officials in the forming measures in certain types of of Foreign Affairs through IDFR, toge- field of international negotiation agreement. techniques. These Member States ...... require officials who are able to negoti- In addition, Malaysia may assist the 3 See www.doingbusiness.org for more ate and speak on their behalf. They Member States in the implementation information on the ease of doing business require officials who are conversant of international commitments at the ranking. with international diplomacy and national and sub-regional levels. For ......

DIPLOMATIC VOICE 5 FORUM

ther with other ministries and agencies ensure that Malaysia will be at the Dr. Sufian Jusoh is a Dis- such as the Ministry of International forefront of the economic diplomacy in tinguished Fellow of IDFR, Senior Fellow and Associate Professor Assalamualaikum warahmatullahi wa- global attention. We welcome the challenges such as climate change, Trade and Industry (MITI) and universi- ASEAN. Malaysia’s enhanced and at Faculty of Law, Universiti barakatuh dan Salam 1Malaysia. spotlight – the investment and deve- we see that the interests and positions Kebangsaan Malaysia and also ties such as Universiti Kebangsaan visible role in the economic diplomacy lopment it brings – but we are aware of some developing countries con- Malaysia, may extend their expertise will assist to protecting and promoting Senior External Fellow of World Trade Institute, Switzerland. It is a pleasure to open the 8th Heads that it illuminates existing stresses, verge with those of some in the deve- to build capacity for these Member Malaysia’s interests in international of Mission Conference and to share and we do not wish to become a loped world. In a more multipolar States. Capacity building programmes trade and investment in the region. with you some thoughts on the future centre for conflict by proxy. world, even the largest and most and other assistance extended to the of Malaysian Diplomacy. powerful countries will seek to form newer ASEAN Member States will Third, Malaysia is a multi-ethnic, multi- coalitions comprising developed and Our nation, still young by world religious and multi-cultural country. developing countries to ensure their standards, has already exerted con- We are a bridge between races, interests are promoted. siderable international influence; in nations and cultures; standing at the A Day in the Life of a Consular Officer recent years alone, we have played junction between East and West, As we saw in the middle of the last our part in peacekeeping and peace- between the developed and the deve- century, when ideology and cultural By Amir Hamzah Mohd Nasir making, in healing old divisions and loping world, between Islam and other differences are allowed to determine establishing new relationships. Credit, faiths. Our history and our geography the relationship between major It would not be an exaggeration to say angry man who storms into the office normally complete a typical day in the and thanks, belong to you - Malaysia’s mean we sit at the intersection of powers, the international order itself is that all diplomats should have a taste and insists on meeting with the Fo- life of a consular officer. However, it representatives in the world. So before some of the most important questions at risk. In this context, the way of being a consular officer at some reign Minister in seeking financial has yet to take into account the I begin, allow me to pay tribute to your of the age. Asia’s rapid development; Sino-US relations play out will have point during their diplomatic careers. assistance to help a family member “special assignments” which are record, your service, and your dedica- the relationship between Islam and profound implications not only for the The front-line nature of the job has stranded overseas. The request is of slightly more complex and tasked to tion to diplomacy. modernity; the balance between diver- region, but for the wider world. While recently escalated into a more prolific course beyond the standard operating the team from time to time, such as sity and stability. Each is being both have been at pains to assure us role in the eyes of the public. And in procedure and normal guidelines, major evacuative efforts, the hostage Over the course of your careers, that answered, in its own way, here in that their relations are founded on fact, many consular situations of late which means that the solution is to crisis of In Amenas, Algeria last year, diplomacy has been shaped by three Malaysia. Our foreign policy and our mutual cooperation, this is true only in had required the consular division and resort to the useful techniques of as well as the detained Malaysian main factors. Firstly, Malaysia is a diplomacy reflect and draw on this the broadest sense. In some cases, its officials to step outside the normal thinking on our feet and negotiation couple in Sweden. trading nation. This is set to continue: strength. there will be competition; it is how the line of duty and go the extra mile. skills. If done correctly, with the right despite a challenging external environ- inevitable tensions are managed that mixture of firmness and compassion, After being part of the consular team ment, our trade expanded by 4.6 The factors which shaped Malaysia’s matter, with commitments to friends Hostage situation involving Malay- the person would actually walk away and involved in all the works on the percent last year, and is projected to diplomacy – our dependence on trade, and allies will adding a layer of sians in a foreign land, safe evacua- feeling heard and satisfied even ground, one would never fail to realise grow at 5.2 percent this year. As our our strategic location, and our demo- complexity to Sino-US relations. tions of Malaysians from crisis-stric- though the original request was not at that the job really requires an officer, economy continues to develop – as graphics – are in turn shaped by exter- ken areas and consular situations of all all met. inter alia, to possess several key traits, we move further up the value chain, nal trends. And here the grounds Elsewhere, it seems likely that parts of types requiring our assistance are such as quick thinking, steady compo- and produce more intellectual and beneath our feet is shifting, as old West Asia will continue to be unstable, among the few assignments that one The evenings are sometimes occupied sure, mental agility and physical human capital, the goods we trade will assumptions are being overturned, pitting groups of States – as well as would find in the job description. In with inquiries and questions by major endurance. change; with the coming of regional and new ones emerging. These global different ethnic and religious groups in order to meet the challenging require- stakeholders. In the event that some economic integration, so will the and regional trends ask that we adapt the region – against others. This state ments of the job, one would need of the on-going cases capture media Being part of the team could be physi- method. But the implications for our our diplomacy to fit the pressures and of uncertainty and instability is a several key traits which include, but coverage and public attention, the cally demanding and emotionally foreign policy remain the same. Like opportunities of a new century. challenge for us, as our close are not limited to; quick thinking, team should be ready with press draining. And yet after the hours spent any trading nation, we depend on cultural, religious and economic ties to steady composure, mental agility and release(s) as a means of offering the toiling on the consular cases that open sea lanes, general peace, and Traditional global hierarchies are being the region means that developments physical endurance. ministry’s lines of response and points come in, one would retire at the end of robust institutions that promote shaken up by economic and demo- there resonate with the Malaysian of view. It really boils down to quick each day feeling fulfilled and satisfied international law and support interna- graphic change. The lines dividing public. During a typical day of a consular gathering of necessary information, that he or she has contributed towards tional norms. North from South are blurring. In officer, early morning would start with strategising of position and summari- helping fellow Malaysians abroad the routine checking of inbox and daily sing everything into a concise one- during their times of need while at the Second, we are located at the heart of news to look out for any “outlier” page press statement just in time to same time, flying the flag of the a strategically significant region, sur- which warrants special attention. As make it to the primetime news at 8.00 ministry, high and pride. rounded by current and future major the ministry’s consular counters open, pm. powers. South East Asia’s seas – there will be requests coming in by through which so much global com- Amir Hamzah Mohd Nasir was the Malaysian public to have a quick As the team liaises directly with all Assistant Secretary of Consular merce pass – are reason enough for discussion pertaining to their cases. missions overseas, its operating hours Division, Ministry of Foreign continued interest in our region. And by cases, it really means all sorts are then expected to accommodate all Affairs, Malaysia. He is currently Buoyant economic growth and natural of difficult consular situations faced by of the global time zones. This only undergoing a six-month course of resources only serve to amplify their Diploma in Public Management, at fellow Malaysians overseas some of means that night time would then be INTAN Northern Regional Campus interest, as Asia fast becomes a new which were rather unthinkable. spent catching up with our missions (INTURA) in Sungai Petani, . pole in a multipolar world. The most abroad on pending cases as well as populous region on earth will soon be On an unfortunate day, there would be anything new that has recently erup- the most prosperous; already, it is a rare case that comes in, such as an ted. The above schedule would assuming a much greater share of

6 [email protected]

Running throughout these geopolitical thing to everyone. We must sharpen As others study our development developments are deeper currents of the way we conceive and execute the path, we can use our history and our technological and social change: cooperation and assistance prog- achievements to promote issues of increasing access to information, new rammes we provide at the bilateral, importance to us – such as modera- forms of citizen activism, higher regional and multilateral levels. And tion, mediation in regional disputes, expectations and greater accountabili- we must assess the impact of such and the establishment of a rules- ty in an age of information. programmes more systematically, to based approach to manage inter-state ensure they are effective and efficient. relations in the region. The challenge is It is incumbent on us – as policyma- to package this into a compelling kers, diplomats and members of the The most effective coalitions in the narrative, while at the same time international community – to respond future will be those which involve both avoiding hubris. to these changes, adapt to these the developed and developing world. trends, and to do our part to deliver a We therefore must be deft and nimble That seems an ambitious programme safer, more sustainable future for our in building and participating in coali- for a ministry with a small budget. But people. To do so, we must remain tions; seeking out those which share I am confident you can and will deliver. clear-headed in pursuit of our national our concerns, and exercising leader- Dato’ Sri Anifah’s KPI has consistently aims, even-handed in the service of ship within the shared platforms that been one of the highest, which means regional ambitions, and resolute in the are needed to tackle multilateral prob- Wisma Putra is one of the most face of global challenges. We must lems. A stronger foreign policy esta- cost-efficient ministries. I wish to com- react to the transformations around us blishment here in Malaysia, which mend you for this achievement, and to with a transformation of our own: a brings together think-tanks, academic assure you that the government is foreign policy which will see Malaysia chairs and foundations, will strengthen open to requests for additional re- through to 2020; to developed nation our hand when it comes to building sources. status and beyond. There are a coalitions for change. number things we must do. As Malaysia’s chief representatives As we prepare for a world beyond the abroad, you each have a unique role. First, we must embrace our position Millennium Development Goals, we In your hands rests the task of as one of the region’s Middle Powers: must also be ready to share our own ensuring that our Malaysia stands states which rarely act alone, but experience of development. Since the proud in the world. On past experi- which have a significant, systematic end of the Second World War, few ence, I know you will rise to this impact in a small group or through countries have made the leap from challenge. international institutions. Come 2020, developing to developed status. By Malaysia will be a developed country and large, those who have, such as Dengan lafaz Bismillahirrahmanirra- with far-flung and expanding interests. South Korea, are homogenous states. him, it is my pleasure to declare open The international community, as well When Malaysia joins the ranks of the the 8th Heads of Mission Conference. as our own public, will expect that we developed nations, our narrative will assume our share of the burden of be a compelling one indeed – a young Thank you. responsibility and leadership. As a federation, originally riven by diffe- Middle Power, that means playing a rences, working, growing and deve- greater part in Asia, and helping Asia loping together. play a greater part in the world – a subject I will say more about in weeks to come.

It also means continuing our commit- ment to ASEAN. We sink or swim with our region. If we do not have an influential voice here, we will not have an influential voice anywhere. We must therefore devote adequate resources to strengthening our bilateral relations with our neighbours, and continue to value ASEAN as the fulcrum of peace, prosperity and stability in the region.

Even as we undertake to do more, we must concentrate resources on initia- tives that will generate the best returns; leading in areas that concern us the most, not aiming to be every- FORUM FORUM

Transforming Malaysia’s Diplomacy Towards 2020 and Beyond Keynote Address by Dato’ Sri Mohd Najib Tun Haji Abdul Razak, Prime Minister of Malaysia, at the 8th Heads of Mission Conference on 24 February 2014

Assalamualaikum warahmatullahi wa- global attention. We welcome the challenges such as climate change, barakatuh dan Salam 1Malaysia. spotlight – the investment and deve- we see that the interests and positions lopment it brings – but we are aware of some developing countries con- It is a pleasure to open the 8th Heads that it illuminates existing stresses, verge with those of some in the deve- of Mission Conference and to share and we do not wish to become a loped world. In a more multipolar with you some thoughts on the future centre for conflict by proxy. world, even the largest and most of Malaysian Diplomacy. powerful countries will seek to form Third, Malaysia is a multi-ethnic, multi- coalitions comprising developed and Our nation, still young by world religious and multi-cultural country. developing countries to ensure their standards, has already exerted con- We are a bridge between races, interests are promoted. siderable international influence; in nations and cultures; standing at the recent years alone, we have played junction between East and West, As we saw in the middle of the last our part in peacekeeping and peace- between the developed and the deve- century, when ideology and cultural making, in healing old divisions and loping world, between Islam and other differences are allowed to determine establishing new relationships. Credit, faiths. Our history and our geography the relationship between major and thanks, belong to you - Malaysia’s mean we sit at the intersection of powers, the international order itself is representatives in the world. So before some of the most important questions at risk. In this context, the way I begin, allow me to pay tribute to your of the age. Asia’s rapid development; Sino-US relations play out will have record, your service, and your dedica- the relationship between Islam and profound implications not only for the tion to diplomacy. modernity; the balance between diver- region, but for the wider world. While sity and stability. Each is being both have been at pains to assure us Over the course of your careers, that answered, in its own way, here in that their relations are founded on diplomacy has been shaped by three Malaysia. Our foreign policy and our mutual cooperation, this is true only in main factors. Firstly, Malaysia is a diplomacy reflect and draw on this the broadest sense. In some cases, trading nation. This is set to continue: strength. there will be competition; it is how the despite a challenging external environ- inevitable tensions are managed that ment, our trade expanded by 4.6 The factors which shaped Malaysia’s matter, with commitments to friends percent last year, and is projected to diplomacy – our dependence on trade, and allies will adding a layer of grow at 5.2 percent this year. As our our strategic location, and our demo- complexity to Sino-US relations. economy continues to develop – as graphics – are in turn shaped by exter- we move further up the value chain, nal trends. And here the grounds Elsewhere, it seems likely that parts of and produce more intellectual and beneath our feet is shifting, as old West Asia will continue to be unstable, human capital, the goods we trade will assumptions are being overturned, pitting groups of States – as well as change; with the coming of regional and new ones emerging. These global different ethnic and religious groups in economic integration, so will the and regional trends ask that we adapt the region – against others. This state method. But the implications for our our diplomacy to fit the pressures and of uncertainty and instability is a foreign policy remain the same. Like opportunities of a new century. challenge for us, as our close any trading nation, we depend on cultural, religious and economic ties to open sea lanes, general peace, and Traditional global hierarchies are being the region means that developments robust institutions that promote shaken up by economic and demo- there resonate with the Malaysian international law and support interna- graphic change. The lines dividing public. tional norms. North from South are blurring. In

Second, we are located at the heart of a strategically significant region, sur- rounded by current and future major powers. South East Asia’s seas – through which so much global com- merce pass – are reason enough for continued interest in our region. Buoyant economic growth and natural resources only serve to amplify their interest, as Asia fast becomes a new pole in a multipolar world. The most populous region on earth will soon be the most prosperous; already, it is assuming a much greater share of

DIPLOMATIC VOICE 7

Running throughout these geopolitical thing to everyone. We must sharpen As others study our development developments are deeper currents of the way we conceive and execute the path, we can use our history and our technological and social change: cooperation and assistance prog- achievements to promote issues of increasing access to information, new rammes we provide at the bilateral, importance to us – such as modera- forms of citizen activism, higher regional and multilateral levels. And tion, mediation in regional disputes, expectations and greater accountabili- we must assess the impact of such and the establishment of a rules- ty in an age of information. programmes more systematically, to based approach to manage inter-state ensure they are effective and efficient. relations in the region. The challenge is It is incumbent on us – as policyma- to package this into a compelling kers, diplomats and members of the The most effective coalitions in the narrative, while at the same time international community – to respond future will be those which involve both avoiding hubris. to these changes, adapt to these the developed and developing world. trends, and to do our part to deliver a We therefore must be deft and nimble That seems an ambitious programme safer, more sustainable future for our in building and participating in coali- for a ministry with a small budget. But people. To do so, we must remain tions; seeking out those which share I am confident you can and will deliver. clear-headed in pursuit of our national our concerns, and exercising leader- Dato’ Sri Anifah’s KPI has consistently aims, even-handed in the service of ship within the shared platforms that been one of the highest, which means regional ambitions, and resolute in the are needed to tackle multilateral prob- Wisma Putra is one of the most face of global challenges. We must lems. A stronger foreign policy esta- cost-efficient ministries. I wish to com- react to the transformations around us blishment here in Malaysia, which mend you for this achievement, and to with a transformation of our own: a brings together think-tanks, academic assure you that the government is foreign policy which will see Malaysia chairs and foundations, will strengthen open to requests for additional re- through to 2020; to developed nation our hand when it comes to building sources. status and beyond. There are a coalitions for change. number things we must do. As Malaysia’s chief representatives As we prepare for a world beyond the abroad, you each have a unique role. First, we must embrace our position Millennium Development Goals, we In your hands rests the task of as one of the region’s Middle Powers: must also be ready to share our own ensuring that our Malaysia stands states which rarely act alone, but experience of development. Since the proud in the world. On past experi- which have a significant, systematic end of the Second World War, few ence, I know you will rise to this impact in a small group or through countries have made the leap from challenge. international institutions. Come 2020, developing to developed status. By Malaysia will be a developed country and large, those who have, such as Dengan lafaz Bismillahirrahmanirra- with far-flung and expanding interests. South Korea, are homogenous states. him, it is my pleasure to declare open The international community, as well When Malaysia joins the ranks of the the 8th Heads of Mission Conference. as our own public, will expect that we developed nations, our narrative will assume our share of the burden of be a compelling one indeed – a young Thank you. responsibility and leadership. As a federation, originally riven by diffe- Middle Power, that means playing a rences, working, growing and deve- greater part in Asia, and helping Asia loping together. play a greater part in the world – a subject I will say more about in weeks to come.

It also means continuing our commit- ment to ASEAN. We sink or swim with our region. If we do not have an influential voice here, we will not have an influential voice anywhere. We must therefore devote adequate resources to strengthening our bilateral relations with our neighbours, and continue to value ASEAN as the fulcrum of peace, prosperity and stability in the region.

Even as we undertake to do more, we must concentrate resources on initia- tives that will generate the best returns; leading in areas that concern us the most, not aiming to be every- Assalamualaikum warahmatullahi wa- global attention. We welcome the challenges such as climate change, barakatuh dan Salam 1Malaysia. spotlight – the investment and deve- we see that the interests and positions lopment it brings – but we are aware of some developing countries con- It is a pleasure to open the 8th Heads that it illuminates existing stresses, verge with those of some in the deve- of Mission Conference and to share and we do not wish to become a loped world. In a more multipolar with you some thoughts on the future centre for conflict by proxy. world, even the largest and most of Malaysian Diplomacy. powerful countries will seek to form Third, Malaysia is a multi-ethnic, multi- coalitions comprising developed and Our nation, still young by world religious and multi-cultural country. developing countries to ensure their standards, has already exerted con- We are a bridge between races, interests are promoted. siderable international influence; in nations and cultures; standing at the recent years alone, we have played junction between East and West, As we saw in the middle of the last our part in peacekeeping and peace- between the developed and the deve- century, when ideology and cultural making, in healing old divisions and loping world, between Islam and other differences are allowed to determine establishing new relationships. Credit, faiths. Our history and our geography the relationship between major and thanks, belong to you - Malaysia’s mean we sit at the intersection of powers, the international order itself is representatives in the world. So before some of the most important questions at risk. In this context, the way I begin, allow me to pay tribute to your of the age. Asia’s rapid development; Sino-US relations play out will have record, your service, and your dedica- the relationship between Islam and profound implications not only for the tion to diplomacy. modernity; the balance between diver- region, but for the wider world. While sity and stability. Each is being both have been at pains to assure us Over the course of your careers, that answered, in its own way, here in that their relations are founded on diplomacy has been shaped by three Malaysia. Our foreign policy and our mutual cooperation, this is true only in main factors. Firstly, Malaysia is a diplomacy reflect and draw on this the broadest sense. In some cases, trading nation. This is set to continue: strength. there will be competition; it is how the despite a challenging external environ- inevitable tensions are managed that ment, our trade expanded by 4.6 The factors which shaped Malaysia’s matter, with commitments to friends percent last year, and is projected to diplomacy – our dependence on trade, and allies will adding a layer of grow at 5.2 percent this year. As our our strategic location, and our demo- complexity to Sino-US relations. economy continues to develop – as graphics – are in turn shaped by exter- we move further up the value chain, nal trends. And here the grounds Elsewhere, it seems likely that parts of and produce more intellectual and beneath our feet is shifting, as old West Asia will continue to be unstable, human capital, the goods we trade will assumptions are being overturned, pitting groups of States – as well as change; with the coming of regional and new ones emerging. These global different ethnic and religious groups in economic integration, so will the and regional trends ask that we adapt the region – against others. This state method. But the implications for our our diplomacy to fit the pressures and of uncertainty and instability is a foreign policy remain the same. Like opportunities of a new century. challenge for us, as our close any trading nation, we depend on cultural, religious and economic ties to open sea lanes, general peace, and Traditional global hierarchies are being the region means that developments robust institutions that promote shaken up by economic and demo- there resonate with the Malaysian international law and support interna- graphic change. The lines dividing public. tional norms. North from South are blurring. In

Second, we are located at the heart of a strategically significant region, sur- rounded by current and future major powers. South East Asia’s seas – through which so much global com- merce pass – are reason enough for continued interest in our region. Buoyant economic growth and natural resources only serve to amplify their interest, as Asia fast becomes a new pole in a multipolar world. The most populous region on earth will soon be the most prosperous; already, it is assuming a much greater share of

FORUM

Running throughout these geopolitical thing to everyone. We must sharpen As others study our development developments are deeper currents of the way we conceive and execute the path, we can use our history and our Assalamualaikum warahmatullahi wa- tion programmes introduced by the technological and social change: cooperation and assistance prog- achievements to promote issues of barakatuh dan Salam 1Malaysia. government since 2009 in order to increasing access to information, new rammes we provide at the bilateral, importance to us – such as modera- ensure that Malaysia remains compe- forms of citizen activism, higher regional and multilateral levels. And tion, mediation in regional disputes, Saya ingin memanjatkan syukur titive in the future. expectations and greater accountabili- we must assess the impact of such and the establishment of a rules- kepada Allah SWT kerana dengan ty in an age of information. programmes more systematically, to based approach to manage inter-state limpah kurnianya kita berpeluang As the government’s principal repre- ensure they are effective and efficient. relations in the region. The challenge is untuk sekali lagi bertemu dalam dialog sentative abroad, you too are aware It is incumbent on us – as policyma- to package this into a compelling seumpama ini selepas pertemuan that shifts in the global economic and kers, diplomats and members of the The most effective coalitions in the narrative, while at the same time terakhir kita pada Jun 2009. political environment would inevitably international community – to respond future will be those which involve both avoiding hubris. have an impact on Malaysia by virtue to these changes, adapt to these the developed and developing world. Persidangan ini adalah amat bertepa- of it being an open economy and its trends, and to do our part to deliver a We therefore must be deft and nimble That seems an ambitious programme tan masanya kerana Malaysia telah fortunes being dependent on trade safer, more sustainable future for our in building and participating in coali- for a ministry with a small budget. But menjalani proses pilihanraya umum and investments flows, tourist arrivals people. To do so, we must remain tions; seeking out those which share I am confident you can and will deliver. pada bulan Mei 2013 yang lalu di mana and so on. By introducing these clear-headed in pursuit of our national our concerns, and exercising leader- Dato’ Sri Anifah’s KPI has consistently rakyat terus memberikan mandat policies, Malaysia is in a good position aims, even-handed in the service of ship within the shared platforms that been one of the highest, which means kepada kepimpinan YAB Perdana to face future challenges and move regional ambitions, and resolute in the are needed to tackle multilateral prob- Wisma Putra is one of the most Menteri Dato’ Sri Najib Tun Abdul towards becoming a developed nation face of global challenges. We must lems. A stronger foreign policy esta- cost-efficient ministries. I wish to com- Razak untuk memimpin Malaysia. by 2020. One important if not the most react to the transformations around us blishment here in Malaysia, which mend you for this achievement, and to Dalam hal ini, kerajaan akan terus important aspect of the National with a transformation of our own: a brings together think-tanks, academic assure you that the government is melaksanakan dasar-dasar negara Transformation Policy is the people. foreign policy which will see Malaysia chairs and foundations, will strengthen open to requests for additional re- yang menjamin kesejahteraan rakyat. We need an educated workforce and through to 2020; to developed nation our hand when it comes to building sources. kerajaan juga prihatin bahawa ekspek- people with specialised skills and resilient Malaysians are – they thrive status and beyond. There are a coalitions for change. tasi rakyat terhadap penyampaian knowledge of the technology of the whether as students or as professio- number things we must do. As Malaysia’s chief representatives perkhidmatan dan tadbir urus negara future in order to realise the transfor- nals, in many areas such as in As we prepare for a world beyond the abroad, you each have a unique role. semakin meningkat dan sebagai seba- mations that are needed to ensure business, arts, sports and other fields. First, we must embrace our position Millennium Development Goals, we In your hands rests the task of hagian daripada jentera kerajaan, Malaysia’s continued development. This shows that Malaysians are as one of the region’s Middle Powers: must also be ready to share our own ensuring that our Malaysia stands perkhidmatan awam perlu sentiasa outward looking, not afraid to leave states which rarely act alone, but experience of development. Since the proud in the world. On past experi- bersedia memberi mutu perkhidmatan This is why I have chosen to speak on the comfort of home to pursue their which have a significant, systematic end of the Second World War, few ence, I know you will rise to this yang tinggi kepada orang awam. the importance of engaging and dreams and ambitions. At the same impact in a small group or through countries have made the leap from challenge. mobilising the Malaysian diaspora. time, they still retain close ties with international institutions. Come 2020, developing to developed status. By Saya ingin mengucapkan syabas dan During this session, I hope we could Malaysia, which I am sure many still Malaysia will be a developed country and large, those who have, such as Dengan lafaz Bismillahirrahmanirra- tahniah kepada Kementerian Luar have an exchange of views on how regard as ‘home’. with far-flung and expanding interests. South Korea, are homogenous states. him, it is my pleasure to declare open Negeri di atas penganjuran persida- best to nurture a sense of belonging The international community, as well When Malaysia joins the ranks of the the 8th Heads of Mission Conference. ngan pada tahun ini. Sebagai salah amongst the Malaysian diaspora so In fact, many Malaysians have achie- as our own public, will expect that we developed nations, our narrative will satu agensi kerajaan yang memberi that together we could work in ved success abroad. Some may be assume our share of the burden of be a compelling one indeed – a young Thank you. perkhidmatan kepada pelbagai ‘stake- building this great nation of ours. famous household names. However, responsibility and leadership. As a federation, originally riven by diffe- holder’ dan pelanggan, baik di kala- there are also many of those who may Middle Power, that means playing a rences, working, growing and deve- ngan warga Malaysia mahu pun warga In our quest to become a high income not be as renowned but who have greater part in Asia, and helping Asia loping together. asing, saya yakin persidangan ini akan developed nation by 2020, one of the established themselves as experts in play a greater part in the world – a dapat memberi hala tuju yang jelas core principles of the National Trans- their chosen fields. subject I will say more about in kepada tuan-tuan dan puan-puan formation Programme is that of inclu- weeks to come. dalam melaksanakan dasar transfor- siveness. All Malaysians should have a I believe that by developing regular masi negara untuk mencapai tahap sense of belonging, feel that they have contacts with the Malaysian diaspora, It also means continuing our commit- negara maju pada tahun 2020. the opportunity to pursue their ambi- they could assist you in making head- ment to ASEAN. We sink or swim with tions and achieve their full potential. way with the local leaders and our region. If we do not have an This conference aptly themed Trans- Collectively we all contribute towards communities as they could help to influential voice here, we will not have forming Malaysia’s Diplomacy towards building a nation that is strong where foster better understanding of the an influential voice anywhere. We must 2020 and Beyond presents an invalu- the rakyat enjoys a high quality of life. distinctiveness of local customs and therefore devote adequate resources able opportunity for you to be fully Inclusiveness also means that Malay- the political, economic and social to strengthening our bilateral relations apprised on Malaysia’s current policy sia has to look at all sources of talents dynamics of your host country. with our neighbours, and continue to direction, both domestic and foreign, either at home or abroad to ensure Through these contacts, you too value ASEAN as the fulcrum of peace, as well as our government’s efforts in that Malaysians from all walks of life would be able to carry out your prosperity and stability in the region. addressing present and future chal- will be part of this transformative responsibilities in a much more effec- lenges faced by the nation. journey that we had embarked on tive way. Even as we undertake to do more, we since 2009. must concentrate resources on initia- I will not spend too much time in During the run-up and after the May tives that will generate the best talking about the Government Trans- In the many visits abroad that I had General Elections last year, we saw returns; leading in areas that concern formation Policy as I am sure you are undertaken, it has always been a the emergence and the impact of us the most, not aiming to be every- well aware of the various transforma- source of pride for me to see how social media in shaping public

8 [email protected]

opinion among Malaysians, particular- important role in forming and influenc- at all times and communicate our abroad. In addition to this, they could sia abroad and to instil confidence of I wish you all the very best in your ly among the youth. Some argued that ing public opinion about Malaysia, position on various issues effectively. be the focal points in disseminating Malaysia's continued stability and deliberations. this is a welcome step towards a more among Malaysians and foreigners information on Malaysia and provide sound governance among the interna- open form of democracy, which gua- alike. Third, the country needs those with invaluable local knowledge on oppor- tional community. Equally important is Thank you. rantees freedom of expression. How- specialised skills that are required for tunities that could help advance your role in engaging with the Malay- ever, what the experience has taught Your presence in your host countries Malaysia to move up the technology Malaysia’s interests and strengthen sian diaspora no matter where they us was that social media became an enable you to engage directly with our value-chain as outlined in our transfor- social, cultural, economic and political are. They are an invaluable asset that avenue that could be easily abused, in stakeholders and clients, especially mation programmes. By tapping into ties between Malaysia and other could help you make headway in your which rumours and unverified accusa- our fellow countrymen abroad. This is the experiences and expertise of the countries. host countries. You are also in a tions spread like wildfire including the reason why the government has Malaysian diaspora, we can reverse position do your part to actively among the Malaysian community focused on the importance of deve- the brain-drain that has affected many Before I conclude, I would like to support the government's transforma- living abroad. loping close ties with our own diaspo- countries where talents leave to look reiterate the crucial role you have in tion programmes, including the ra as part of Malaysia’s diplomatic for better opportunities in more deve- projecting a positive image of Malay- government’s brain gain initiatives. We have to explain to Malaysians and deliverables. However, we cannot do loped countries. Talent Corp was set foreigners alike that this is not what this without your inputs and support up with the aim to provide incentives democracy is all about. Democracy as you are stationed at your respective to draw Malaysian experts to return also is about citizens having the countries and have direct and instant home. Our diplomatic missions toge- freedom to exercise their right to vote access to the Malaysian diaspora ther with Talent Corp, should harness and it also guarantees that there is rule living in many different parts of the on each other's strength to reach out of law and accountable governance. world. to Malaysians abroad and raise aware- The fact that people were able to use ness about the opportunities back the social media freely, albeit within Allow me to share with you some of home. Talent Corp would be able to the ambit of our laws, is an indication my views on engaging and mobilising provide information on the type of that a robust form of democracy is in the Malaysian diaspora as they are an experts Malaysia needs while our place in Malaysia. important asset that can help you to diplomatic missions could assist in promote ties of mutual benefit to disseminating the information among In this regard, as a responsible Malaysia and your host countries. Malaysians present in their host coun- government, we listen to the people. tries as well as in assisting in Talent Citizens who are eligible to vote must First, get to know as many Malaysians Corp’s activities overseas. be able to participate in the electoral as possible in your host countries. Not process. In the last general elections, all Malaysians live close to the capital, Last but not least, there is the question the government took steps to make therefore the internet provides a multi- of having sufficient resources for acti- sure that Malaysians overseas were tude of ways to make this possible. vities related to mobilising and enga- able to vote. As a result, 2013 marked Heads of Mission must engage regu- ging the Malaysian diaspora. On one the first time in our country’s election larly with Malaysians in formal or infor- level, optimising existing resources history that Malaysians living abroad mal ways as this will be useful in times such as using social media for keeping who are registered voters could vote of crisis, particularly when natural the channel of communication open and be involved in determining the disaster strikes or when social or between our diplomatic missions and future of the country. Previously, only political unrest takes place. We must Malaysians residing in your host coun- full-time students and civil servants ensure that Malaysians overseas are tries could be done without much and their spouses were eligible to use safe in these instances. additional cost. On the other hand, the postal voting facility. I wish to brain gain programmes would require congratulate Wisma Putra and the Second, engage the Malaysian dias- more resources. In this regard, Talent agencies involved in making this a pora to help in promoting various Corp could hold joint programmes reality. aspects of Malaysia abroad. They can with our diplomatic missions overseas help explain events or incidents that and provide the necessary funds when This is an example of a government happen in Malaysia. Malaysia has required. that constantly seeks to improve its done well to make itself known services to the public. In dealing with internationally but there are many who With the strength of diaspora of one our clients and stakeholders abroad, do not know very much about Malay- million people abroad and with the there is no organisation with more sia. By keeping an open channel of strength of our worldwide network of experience in delivering services to communication in engaging and mobi- diplomatic missions in 105 countries, Malaysians abroad than Wisma Putra. lising the Malaysian diaspora, you we can look at practical and realistic And the Heads of Mission stationed at would be able to reach a wider group ways to tap into the talents of the our 105 missions worldwide have of people in your host countries and Malaysian diaspora for the good of our always executed their responsibilities would be able to share and explain our nation. In this regard, the establish- in ensuring high quality service deli- views to more people in your host ment of Malaysian Associations over- very overseas. Apart from that, as countries. As the government’s chief seas provide an effective platform for front-line representatives of the representative abroad, continue to the Malaysian diaspora to interact with government abroad, they have an project a positive image of the country fellow Malaysians while they are living Assalamualaikum warahmatullahi wa- global attention. We welcome the challenges such as climate change, barakatuh dan Salam 1Malaysia. spotlight – the investment and deve- we see that the interests and positions lopment it brings – but we are aware of some developing countries con- It is a pleasure to open the 8th Heads that it illuminates existing stresses, verge with those of some in the deve- of Mission Conference and to share and we do not wish to become a loped world. In a more multipolar with you some thoughts on the future centre for conflict by proxy. world, even the largest and most of Malaysian Diplomacy. powerful countries will seek to form Third, Malaysia is a multi-ethnic, multi- coalitions comprising developed and Our nation, still young by world religious and multi-cultural country. developing countries to ensure their standards, has already exerted con- We are a bridge between races, interests are promoted. siderable international influence; in nations and cultures; standing at the recent years alone, we have played junction between East and West, As we saw in the middle of the last our part in peacekeeping and peace- between the developed and the deve- century, when ideology and cultural making, in healing old divisions and loping world, between Islam and other differences are allowed to determine establishing new relationships. Credit, faiths. Our history and our geography the relationship between major and thanks, belong to you - Malaysia’s mean we sit at the intersection of powers, the international order itself is representatives in the world. So before some of the most important questions at risk. In this context, the way I begin, allow me to pay tribute to your of the age. Asia’s rapid development; Sino-US relations play out will have record, your service, and your dedica- the relationship between Islam and profound implications not only for the tion to diplomacy. modernity; the balance between diver- region, but for the wider world. While sity and stability. Each is being both have been at pains to assure us Over the course of your careers, that answered, in its own way, here in that their relations are founded on diplomacy has been shaped by three Malaysia. Our foreign policy and our mutual cooperation, this is true only in main factors. Firstly, Malaysia is a diplomacy reflect and draw on this the broadest sense. In some cases, trading nation. This is set to continue: strength. there will be competition; it is how the despite a challenging external environ- inevitable tensions are managed that ment, our trade expanded by 4.6 The factors which shaped Malaysia’s matter, with commitments to friends percent last year, and is projected to diplomacy – our dependence on trade, and allies will adding a layer of grow at 5.2 percent this year. As our our strategic location, and our demo- complexity to Sino-US relations. economy continues to develop – as graphics – are in turn shaped by exter- we move further up the value chain, nal trends. And here the grounds Elsewhere, it seems likely that parts of and produce more intellectual and beneath our feet is shifting, as old West Asia will continue to be unstable, human capital, the goods we trade will assumptions are being overturned, pitting groups of States – as well as change; with the coming of regional and new ones emerging. These global different ethnic and religious groups in economic integration, so will the and regional trends ask that we adapt the region – against others. This state method. But the implications for our our diplomacy to fit the pressures and of uncertainty and instability is a foreign policy remain the same. Like opportunities of a new century. challenge for us, as our close any trading nation, we depend on cultural, religious and economic ties to open sea lanes, general peace, and Traditional global hierarchies are being the region means that developments robust institutions that promote shaken up by economic and demo- there resonate with the Malaysian international law and support interna- graphic change. The lines dividing public. tional norms. North from South are blurring. In

Second, we are located at the heart of a strategically significant region, sur- rounded by current and future major powers. South East Asia’s seas – through which so much global com- merce pass – are reason enough for continued interest in our region. Buoyant economic growth and natural resources only serve to amplify their interest, as Asia fast becomes a new pole in a multipolar world. The most populous region on earth will soon be the most prosperous; already, it is assuming a much greater share of

FORUM FORUM

Engaging and Mobilising the Diaspora to Strengthen the Nation Speech by Tan Sri , Deputy Prime Minister of Malaysia, at the 8th Heads of Mission Conference on 25 February 2014 Running throughout these geopolitical thing to everyone. We must sharpen As others study our development developments are deeper currents of the way we conceive and execute the path, we can use our history and our Assalamualaikum warahmatullahi wa- tion programmes introduced by the technological and social change: cooperation and assistance prog- achievements to promote issues of barakatuh dan Salam 1Malaysia. government since 2009 in order to increasing access to information, new rammes we provide at the bilateral, importance to us – such as modera- ensure that Malaysia remains compe- forms of citizen activism, higher regional and multilateral levels. And tion, mediation in regional disputes, Saya ingin memanjatkan syukur titive in the future. expectations and greater accountabili- we must assess the impact of such and the establishment of a rules- kepada Allah SWT kerana dengan ty in an age of information. programmes more systematically, to based approach to manage inter-state limpah kurnianya kita berpeluang As the government’s principal repre- ensure they are effective and efficient. relations in the region. The challenge is untuk sekali lagi bertemu dalam dialog sentative abroad, you too are aware It is incumbent on us – as policyma- to package this into a compelling seumpama ini selepas pertemuan that shifts in the global economic and kers, diplomats and members of the The most effective coalitions in the narrative, while at the same time terakhir kita pada Jun 2009. political environment would inevitably international community – to respond future will be those which involve both avoiding hubris. have an impact on Malaysia by virtue to these changes, adapt to these the developed and developing world. Persidangan ini adalah amat bertepa- of it being an open economy and its trends, and to do our part to deliver a We therefore must be deft and nimble That seems an ambitious programme tan masanya kerana Malaysia telah fortunes being dependent on trade safer, more sustainable future for our in building and participating in coali- for a ministry with a small budget. But menjalani proses pilihanraya umum and investments flows, tourist arrivals people. To do so, we must remain tions; seeking out those which share I am confident you can and will deliver. pada bulan Mei 2013 yang lalu di mana and so on. By introducing these clear-headed in pursuit of our national our concerns, and exercising leader- Dato’ Sri Anifah’s KPI has consistently rakyat terus memberikan mandat policies, Malaysia is in a good position aims, even-handed in the service of ship within the shared platforms that been one of the highest, which means kepada kepimpinan YAB Perdana to face future challenges and move regional ambitions, and resolute in the are needed to tackle multilateral prob- Wisma Putra is one of the most Menteri Dato’ Sri Najib Tun Abdul towards becoming a developed nation face of global challenges. We must lems. A stronger foreign policy esta- cost-efficient ministries. I wish to com- Razak untuk memimpin Malaysia. by 2020. One important if not the most react to the transformations around us blishment here in Malaysia, which mend you for this achievement, and to Dalam hal ini, kerajaan akan terus important aspect of the National with a transformation of our own: a brings together think-tanks, academic assure you that the government is melaksanakan dasar-dasar negara Transformation Policy is the people. foreign policy which will see Malaysia chairs and foundations, will strengthen open to requests for additional re- yang menjamin kesejahteraan rakyat. We need an educated workforce and through to 2020; to developed nation our hand when it comes to building sources. kerajaan juga prihatin bahawa ekspek- people with specialised skills and resilient Malaysians are – they thrive status and beyond. There are a coalitions for change. tasi rakyat terhadap penyampaian knowledge of the technology of the whether as students or as professio- number things we must do. As Malaysia’s chief representatives perkhidmatan dan tadbir urus negara future in order to realise the transfor- nals, in many areas such as in As we prepare for a world beyond the abroad, you each have a unique role. semakin meningkat dan sebagai seba- mations that are needed to ensure business, arts, sports and other fields. First, we must embrace our position Millennium Development Goals, we In your hands rests the task of hagian daripada jentera kerajaan, Malaysia’s continued development. This shows that Malaysians are as one of the region’s Middle Powers: must also be ready to share our own ensuring that our Malaysia stands perkhidmatan awam perlu sentiasa outward looking, not afraid to leave states which rarely act alone, but experience of development. Since the proud in the world. On past experi- bersedia memberi mutu perkhidmatan This is why I have chosen to speak on the comfort of home to pursue their which have a significant, systematic end of the Second World War, few ence, I know you will rise to this yang tinggi kepada orang awam. the importance of engaging and dreams and ambitions. At the same impact in a small group or through countries have made the leap from challenge. mobilising the Malaysian diaspora. time, they still retain close ties with international institutions. Come 2020, developing to developed status. By Saya ingin mengucapkan syabas dan During this session, I hope we could Malaysia, which I am sure many still Malaysia will be a developed country and large, those who have, such as Dengan lafaz Bismillahirrahmanirra- tahniah kepada Kementerian Luar have an exchange of views on how regard as ‘home’. with far-flung and expanding interests. South Korea, are homogenous states. him, it is my pleasure to declare open Negeri di atas penganjuran persida- best to nurture a sense of belonging The international community, as well When Malaysia joins the ranks of the the 8th Heads of Mission Conference. ngan pada tahun ini. Sebagai salah amongst the Malaysian diaspora so In fact, many Malaysians have achie- as our own public, will expect that we developed nations, our narrative will satu agensi kerajaan yang memberi that together we could work in ved success abroad. Some may be assume our share of the burden of be a compelling one indeed – a young Thank you. perkhidmatan kepada pelbagai ‘stake- building this great nation of ours. famous household names. However, responsibility and leadership. As a federation, originally riven by diffe- holder’ dan pelanggan, baik di kala- there are also many of those who may Middle Power, that means playing a rences, working, growing and deve- ngan warga Malaysia mahu pun warga In our quest to become a high income not be as renowned but who have greater part in Asia, and helping Asia loping together. asing, saya yakin persidangan ini akan developed nation by 2020, one of the established themselves as experts in play a greater part in the world – a dapat memberi hala tuju yang jelas core principles of the National Trans- their chosen fields. subject I will say more about in kepada tuan-tuan dan puan-puan formation Programme is that of inclu- weeks to come. dalam melaksanakan dasar transfor- siveness. All Malaysians should have a I believe that by developing regular masi negara untuk mencapai tahap sense of belonging, feel that they have contacts with the Malaysian diaspora, It also means continuing our commit- negara maju pada tahun 2020. the opportunity to pursue their ambi- they could assist you in making head- ment to ASEAN. We sink or swim with tions and achieve their full potential. way with the local leaders and our region. If we do not have an This conference aptly themed Trans- Collectively we all contribute towards communities as they could help to influential voice here, we will not have forming Malaysia’s Diplomacy towards building a nation that is strong where foster better understanding of the an influential voice anywhere. We must 2020 and Beyond presents an invalu- the rakyat enjoys a high quality of life. distinctiveness of local customs and therefore devote adequate resources able opportunity for you to be fully Inclusiveness also means that Malay- the political, economic and social to strengthening our bilateral relations apprised on Malaysia’s current policy sia has to look at all sources of talents dynamics of your host country. with our neighbours, and continue to direction, both domestic and foreign, either at home or abroad to ensure Through these contacts, you too value ASEAN as the fulcrum of peace, as well as our government’s efforts in that Malaysians from all walks of life would be able to carry out your prosperity and stability in the region. addressing present and future chal- will be part of this transformative responsibilities in a much more effec- lenges faced by the nation. journey that we had embarked on tive way. Even as we undertake to do more, we since 2009. must concentrate resources on initia- I will not spend too much time in During the run-up and after the May tives that will generate the best talking about the Government Trans- In the many visits abroad that I had General Elections last year, we saw returns; leading in areas that concern formation Policy as I am sure you are undertaken, it has always been a the emergence and the impact of us the most, not aiming to be every- well aware of the various transforma- source of pride for me to see how social media in shaping public

DIPLOMATIC VOICE 9

opinion among Malaysians, particular- important role in forming and influenc- at all times and communicate our abroad. In addition to this, they could sia abroad and to instil confidence of I wish you all the very best in your ly among the youth. Some argued that ing public opinion about Malaysia, position on various issues effectively. be the focal points in disseminating Malaysia's continued stability and deliberations. this is a welcome step towards a more among Malaysians and foreigners information on Malaysia and provide sound governance among the interna- open form of democracy, which gua- alike. Third, the country needs those with invaluable local knowledge on oppor- tional community. Equally important is Thank you. rantees freedom of expression. How- specialised skills that are required for tunities that could help advance your role in engaging with the Malay- ever, what the experience has taught Your presence in your host countries Malaysia to move up the technology Malaysia’s interests and strengthen sian diaspora no matter where they us was that social media became an enable you to engage directly with our value-chain as outlined in our transfor- social, cultural, economic and political are. They are an invaluable asset that avenue that could be easily abused, in stakeholders and clients, especially mation programmes. By tapping into ties between Malaysia and other could help you make headway in your which rumours and unverified accusa- our fellow countrymen abroad. This is the experiences and expertise of the countries. host countries. You are also in a tions spread like wildfire including the reason why the government has Malaysian diaspora, we can reverse position do your part to actively among the Malaysian community focused on the importance of deve- the brain-drain that has affected many Before I conclude, I would like to support the government's transforma- living abroad. loping close ties with our own diaspo- countries where talents leave to look reiterate the crucial role you have in tion programmes, including the ra as part of Malaysia’s diplomatic for better opportunities in more deve- projecting a positive image of Malay- government’s brain gain initiatives. We have to explain to Malaysians and deliverables. However, we cannot do loped countries. Talent Corp was set foreigners alike that this is not what this without your inputs and support up with the aim to provide incentives democracy is all about. Democracy as you are stationed at your respective to draw Malaysian experts to return also is about citizens having the countries and have direct and instant home. Our diplomatic missions toge- freedom to exercise their right to vote access to the Malaysian diaspora ther with Talent Corp, should harness and it also guarantees that there is rule living in many different parts of the on each other's strength to reach out of law and accountable governance. world. to Malaysians abroad and raise aware- The fact that people were able to use ness about the opportunities back the social media freely, albeit within Allow me to share with you some of home. Talent Corp would be able to the ambit of our laws, is an indication my views on engaging and mobilising provide information on the type of that a robust form of democracy is in the Malaysian diaspora as they are an experts Malaysia needs while our place in Malaysia. important asset that can help you to diplomatic missions could assist in promote ties of mutual benefit to disseminating the information among In this regard, as a responsible Malaysia and your host countries. Malaysians present in their host coun- government, we listen to the people. tries as well as in assisting in Talent Citizens who are eligible to vote must First, get to know as many Malaysians Corp’s activities overseas. be able to participate in the electoral as possible in your host countries. Not process. In the last general elections, all Malaysians live close to the capital, Last but not least, there is the question the government took steps to make therefore the internet provides a multi- of having sufficient resources for acti- sure that Malaysians overseas were tude of ways to make this possible. vities related to mobilising and enga- able to vote. As a result, 2013 marked Heads of Mission must engage regu- ging the Malaysian diaspora. On one the first time in our country’s election larly with Malaysians in formal or infor- level, optimising existing resources history that Malaysians living abroad mal ways as this will be useful in times such as using social media for keeping who are registered voters could vote of crisis, particularly when natural the channel of communication open and be involved in determining the disaster strikes or when social or between our diplomatic missions and future of the country. Previously, only political unrest takes place. We must Malaysians residing in your host coun- full-time students and civil servants ensure that Malaysians overseas are tries could be done without much and their spouses were eligible to use safe in these instances. additional cost. On the other hand, the postal voting facility. I wish to brain gain programmes would require congratulate Wisma Putra and the Second, engage the Malaysian dias- more resources. In this regard, Talent agencies involved in making this a pora to help in promoting various Corp could hold joint programmes reality. aspects of Malaysia abroad. They can with our diplomatic missions overseas help explain events or incidents that and provide the necessary funds when This is an example of a government happen in Malaysia. Malaysia has required. that constantly seeks to improve its done well to make itself known services to the public. In dealing with internationally but there are many who With the strength of diaspora of one our clients and stakeholders abroad, do not know very much about Malay- million people abroad and with the there is no organisation with more sia. By keeping an open channel of strength of our worldwide network of experience in delivering services to communication in engaging and mobi- diplomatic missions in 105 countries, Malaysians abroad than Wisma Putra. lising the Malaysian diaspora, you we can look at practical and realistic And the Heads of Mission stationed at would be able to reach a wider group ways to tap into the talents of the our 105 missions worldwide have of people in your host countries and Malaysian diaspora for the good of our always executed their responsibilities would be able to share and explain our nation. In this regard, the establish- in ensuring high quality service deli- views to more people in your host ment of Malaysian Associations over- very overseas. Apart from that, as countries. As the government’s chief seas provide an effective platform for front-line representatives of the representative abroad, continue to the Malaysian diaspora to interact with government abroad, they have an project a positive image of the country fellow Malaysians while they are living Assalamualaikum warahmatullahi wa- tion programmes introduced by the barakatuh dan Salam 1Malaysia. government since 2009 in order to ensure that Malaysia remains compe- Saya ingin memanjatkan syukur titive in the future. kepada Allah SWT kerana dengan limpah kurnianya kita berpeluang As the government’s principal repre- untuk sekali lagi bertemu dalam dialog sentative abroad, you too are aware seumpama ini selepas pertemuan that shifts in the global economic and terakhir kita pada Jun 2009. political environment would inevitably have an impact on Malaysia by virtue Persidangan ini adalah amat bertepa- of it being an open economy and its tan masanya kerana Malaysia telah fortunes being dependent on trade menjalani proses pilihanraya umum and investments flows, tourist arrivals pada bulan Mei 2013 yang lalu di mana and so on. By introducing these rakyat terus memberikan mandat policies, Malaysia is in a good position kepada kepimpinan YAB Perdana to face future challenges and move Menteri Dato’ Sri Najib Tun Abdul towards becoming a developed nation Razak untuk memimpin Malaysia. by 2020. One important if not the most Dalam hal ini, kerajaan akan terus important aspect of the National melaksanakan dasar-dasar negara Transformation Policy is the people. yang menjamin kesejahteraan rakyat. We need an educated workforce and kerajaan juga prihatin bahawa ekspek- people with specialised skills and resilient Malaysians are – they thrive tasi rakyat terhadap penyampaian knowledge of the technology of the whether as students or as professio- perkhidmatan dan tadbir urus negara future in order to realise the transfor- nals, in many areas such as in semakin meningkat dan sebagai seba- mations that are needed to ensure business, arts, sports and other fields. hagian daripada jentera kerajaan, Malaysia’s continued development. This shows that Malaysians are perkhidmatan awam perlu sentiasa outward looking, not afraid to leave bersedia memberi mutu perkhidmatan This is why I have chosen to speak on the comfort of home to pursue their yang tinggi kepada orang awam. the importance of engaging and dreams and ambitions. At the same mobilising the Malaysian diaspora. time, they still retain close ties with Saya ingin mengucapkan syabas dan During this session, I hope we could Malaysia, which I am sure many still tahniah kepada Kementerian Luar have an exchange of views on how regard as ‘home’. Negeri di atas penganjuran persida- best to nurture a sense of belonging ngan pada tahun ini. Sebagai salah amongst the Malaysian diaspora so In fact, many Malaysians have achie- satu agensi kerajaan yang memberi that together we could work in ved success abroad. Some may be perkhidmatan kepada pelbagai ‘stake- building this great nation of ours. famous household names. However, holder’ dan pelanggan, baik di kala- there are also many of those who may ngan warga Malaysia mahu pun warga In our quest to become a high income not be as renowned but who have asing, saya yakin persidangan ini akan developed nation by 2020, one of the established themselves as experts in dapat memberi hala tuju yang jelas core principles of the National Trans- their chosen fields. kepada tuan-tuan dan puan-puan formation Programme is that of inclu- dalam melaksanakan dasar transfor- siveness. All Malaysians should have a I believe that by developing regular masi negara untuk mencapai tahap sense of belonging, feel that they have contacts with the Malaysian diaspora, negara maju pada tahun 2020. the opportunity to pursue their ambi- they could assist you in making head- tions and achieve their full potential. way with the local leaders and This conference aptly themed Trans- Collectively we all contribute towards communities as they could help to forming Malaysia’s Diplomacy towards building a nation that is strong where foster better understanding of the 2020 and Beyond presents an invalu- the rakyat enjoys a high quality of life. distinctiveness of local customs and able opportunity for you to be fully Inclusiveness also means that Malay- the political, economic and social apprised on Malaysia’s current policy sia has to look at all sources of talents dynamics of your host country. direction, both domestic and foreign, either at home or abroad to ensure Through these contacts, you too as well as our government’s efforts in that Malaysians from all walks of life would be able to carry out your addressing present and future chal- will be part of this transformative responsibilities in a much more effec- lenges faced by the nation. journey that we had embarked on tive way. since 2009. I will not spend too much time in During the run-up and after the May talking about the Government Trans- In the many visits abroad that I had General Elections last year, we saw formation Policy as I am sure you are undertaken, it has always been a the emergence and the impact of well aware of the various transforma- source of pride for me to see how social media in shaping public

FORUM

opinion among Malaysians, particular- important role in forming and influenc- at all times and communicate our abroad. In addition to this, they could sia abroad and to instil confidence of I wish you all the very best in your ly among the youth. Some argued that ing public opinion about Malaysia, position on various issues effectively. be the focal points in disseminating Malaysia's continued stability and deliberations. this is a welcome step towards a more among Malaysians and foreigners information on Malaysia and provide sound governance among the interna- open form of democracy, which gua- alike. Third, the country needs those with invaluable local knowledge on oppor- tional community. Equally important is Thank you. rantees freedom of expression. How- specialised skills that are required for tunities that could help advance your role in engaging with the Malay- ever, what the experience has taught Your presence in your host countries Malaysia to move up the technology Malaysia’s interests and strengthen sian diaspora no matter where they us was that social media became an enable you to engage directly with our value-chain as outlined in our transfor- social, cultural, economic and political are. They are an invaluable asset that avenue that could be easily abused, in stakeholders and clients, especially mation programmes. By tapping into ties between Malaysia and other could help you make headway in your which rumours and unverified accusa- our fellow countrymen abroad. This is the experiences and expertise of the countries. host countries. You are also in a tions spread like wildfire including the reason why the government has Malaysian diaspora, we can reverse position do your part to actively among the Malaysian community focused on the importance of deve- the brain-drain that has affected many Before I conclude, I would like to support the government's transforma- living abroad. loping close ties with our own diaspo- countries where talents leave to look reiterate the crucial role you have in tion programmes, including the ra as part of Malaysia’s diplomatic for better opportunities in more deve- projecting a positive image of Malay- government’s brain gain initiatives. We have to explain to Malaysians and deliverables. However, we cannot do loped countries. Talent Corp was set foreigners alike that this is not what this without your inputs and support up with the aim to provide incentives democracy is all about. Democracy as you are stationed at your respective to draw Malaysian experts to return also is about citizens having the countries and have direct and instant home. Our diplomatic missions toge- freedom to exercise their right to vote access to the Malaysian diaspora ther with Talent Corp, should harness and it also guarantees that there is rule living in many different parts of the on each other's strength to reach out of law and accountable governance. world. to Malaysians abroad and raise aware- The fact that people were able to use ness about the opportunities back the social media freely, albeit within Allow me to share with you some of home. Talent Corp would be able to ideas on how we in the public service key words, NBOS has fostered closer the ambit of our laws, is an indication my views on engaging and mobilising provide information on the type of can fulfil this aspiration, particularly in coordination between government that a robust form of democracy is in the Malaysian diaspora as they are an experts Malaysia needs while our the context of your role as Malaysia’s agencies by reducing overlapping or place in Malaysia. important asset that can help you to diplomatic missions could assist in chief representatives abroad. duplication of work, and broken down promote ties of mutual benefit to disseminating the information among the “silo mentality” that unfortunately In this regard, as a responsible Malaysia and your host countries. Malaysians present in their host coun- Malaysia in Transformation exists. I must reiterate that NBOS is a government, we listen to the people. tries as well as in assisting in Talent strategy that we should continue to Citizens who are eligible to vote must First, get to know as many Malaysians Corp’s activities overseas. Transformation is an inevitable part of utilise: that we come together and do be able to participate in the electoral as possible in your host countries. Not our journey towards realising Vision things quickly, in a cost effective process. In the last general elections, all Malaysians live close to the capital, Last but not least, there is the question 2020. “Inevitable” because as an open manner, for the well-being of the the government took steps to make therefore the internet provides a multi- of having sufficient resources for acti- economy in a challenging international rakyat, and I fervently hope that NBOS sure that Malaysians overseas were tude of ways to make this possible. vities related to mobilising and enga- environment, we must remain a is also applied in our missions able to vote. As a result, 2013 marked Heads of Mission must engage regu- ging the Malaysian diaspora. On one competitive, moderate, and dynamic abroad. the first time in our country’s election larly with Malaysians in formal or infor- level, optimising existing resources nation to keep pace with the rest of the history that Malaysians living abroad mal ways as this will be useful in times such as using social media for keeping world. There is a need for us to escape While we transform the nation as a who are registered voters could vote of crisis, particularly when natural the channel of communication open the middle-income trap and take that whole, our Prime Minister, YAB Dato’ and be involved in determining the disaster strikes or when social or between our diplomatic missions and quantum leap into the next level. The Sri Mohd. Najib bin Tun Abdul Razak future of the country. Previously, only political unrest takes place. We must Malaysians residing in your host coun- National Transformation Agenda was has also put credence on the impor- full-time students and civil servants ensure that Malaysians overseas are tries could be done without much introduced as a means for us to drive tance of transforming the civil service; and their spouses were eligible to use safe in these instances. additional cost. On the other hand, our nation to the next level. I believe to strengthen and restructure the the postal voting facility. I wish to brain gain programmes would require the acronyms of GTP, ETP, STP and organisation to remain relevant in line congratulate Wisma Putra and the Second, engage the Malaysian dias- more resources. In this regard, Talent Assalamualaikum warahmatullahi wa- PTP are familiar to all of us here, and with current developments. agencies involved in making this a pora to help in promoting various Corp could hold joint programmes barakatuh, Salam Sejahtera and that there is good understanding of reality. aspects of Malaysia abroad. They can with our diplomatic missions overseas Salam 1Malaysia. the objectives of these programmes YAB Prime Minister during his Keynote help explain events or incidents that and provide the necessary funds when towards nation-building. Hence, I will Address at this conference yesterday, This is an example of a government happen in Malaysia. Malaysia has required. First and foremost, allow me to take not delve into it in detail. highlighted the need for us to embrace that constantly seeks to improve its done well to make itself known this opportunity to thank Wisma Putra our position as one of the region’s services to the public. In dealing with internationally but there are many who With the strength of diaspora of one for inviting me to address our Heads of However, as the backbone of our Middle Power of states that rarely act our clients and stakeholders abroad, do not know very much about Malay- million people abroad and with the Mission, at this 8th Heads of Mission nation’s transformation agenda, we as alone, but which have a significant, there is no organisation with more sia. By keeping an open channel of strength of our worldwide network of Conference. This conference is an civil servants must realise that we systematic impact in a small group or experience in delivering services to communication in engaging and mobi- diplomatic missions in 105 countries, excellent platform for the Heads of have a huge responsibility on our international institutions. In this Malaysians abroad than Wisma Putra. lising the Malaysian diaspora, you we can look at practical and realistic Mission to be updated on the latest shoulders to implement the plans and regard, I believe that Wisma Putra And the Heads of Mission stationed at would be able to reach a wider group ways to tap into the talents of the policies of the government, particular- initiatives outlined under the various must be proactive to the transforma- our 105 missions worldwide have of people in your host countries and Malaysian diaspora for the good of our ly the National Transformation Agen- transformation programmes. Fortu- tions around us, and to come up with always executed their responsibilities would be able to share and explain our nation. In this regard, the establish- da, towards realising Malaysia’s nately, we have had much success in a transformation of its own: a foreign in ensuring high quality service deli- views to more people in your host ment of Malaysian Associations over- aspiration to become a high-income translating the plans into action by policy which will see Malaysia realise very overseas. Apart from that, as countries. As the government’s chief seas provide an effective platform for developed nation by the year 2020. utilising the National Blue Ocean its Vision 2020, to become a high-in- front-line representatives of the representative abroad, continue to the Malaysian diaspora to interact with This conference is also opportune as it Strategy (NBOS). With “low cost, high come developed nation status and government abroad, they have an project a positive image of the country fellow Malaysians while they are living will enable us to exchange views and impact and rapidly executed” as the beyond. The Public Service Depart-

10 [email protected]

ment and the Ministry of Finance (for course of your duty, in explaining our activities. This should never be cited 2013, ahead of countries the theme of this conference, Trans- ties for senior officials who are still at example) are currently undergoing policies, as well as coordinating efforts as a reason to reduce our activities. such as the Republic of Korea forming Malaysia’s Diplomacy To- Grade 54, the government look transformation to improve their service among the different agencies at your Trying times require innovative and second behind Singapore wards 2020 and Beyond, Malaysia’s favourably at providing a “one-off” delivery, and all other ministries will respective posts to further Malaysia’s solutions and this is where your among Southeast Asian diplomacy must continue to spear- promotions based on high standards follow suit soon, including Wisma interests abroad. Engagement must leadership and creativity will be countries; and head and support the government’s of performance prior to retirement, Putra. May I remind that the core of take place beyond the Foreign Minis- tested. • 32nd position, out of 142 initiatives abroad. We must not be namely in the form of KUP JUSA ‘C’. this transformation should be centred try and official channels of host countries in the Global Inno- complacent with our achievements And I also look forward to having more on the rakyat’s need and expectations, governments. Corporate launches, In this regard, I commend Wisma vation Index 2013. and the favourable rankings that we women ambassadors in the future, in and hence, we must change to remain appearances in academic settings or Putra for convening the 8th Heads of have achieved so far. line with our government’s aspirations relevant. social gatherings, and interviews with Missions Conference here at IDFR These accolades are an indication of of at least 30% women indeci- the media are among the many instead of in a hotel, in line with the our international standing that we The civil service is doing well and sion-making positions in the civil Merakyatkan Perkhidmatan Awam avenues of projecting our interests. austerity measures introduced. And as must continue to improve on. We making positive strides forward, but service by the year 2015. highlighted by YAB Prime Minister must continue to promote confidence we certainly have the potential to do Mindful of the importance to win the Austerity Measures and Sacrifices yesterday, despite having a small in Malaysia as a politically stable better. Therefore it is important for civil In formulating and implementing hearts and minds of the rakyat, I intro- budget, Wisma Putra is one of the country, which for decades has servants to operate as a thinking Malaysia’s foreign policy, the leader- duced the concept of Merakyatkan As civil servants, it is incumbent that most cost-efficient ministries. In fact, I offered a conducive environment for public service that is adaptable, ship role of Wisma Putra will become Perkhidmatan Awam or “Humanising we show an exemplary attitude to the have discussed with your top business and investment. responsive, proactive, accountable more important and crucial in the the Public Service”. This concept rakyat and make certain sacrifices management during my working visit and efficient in implementing policies, years ahead as the issues we face will encapsulates our role as public when the need arises. Recently, YAB to Wisma Putra in September last year Malaysia is aware that in order to so as to gain the public’s confidence become more complex and multi-fac- officials who not only provide services Prime Minister announced 11 cost- that the government is open to develop and prosper, we cannot do it and dispel any negative perception eted. I am also cognisant of the fact to the people, but also receive cutting measures for the government requests for additional resources, and alone. We must seek partnership with of the service. that we are chairing ASEAN in 2015. In services from our colleagues in the sector, which are estimated to save for Wisma Putra to come up with a other countries and the rest of the this regard, I have proposed for Malay- civil service. I urge Wisma Putra RM400 million this year. Indeed, these special fund as part of its transforma- world. Malaysia must accelerate its At this juncture, I would like to take the sia to host the Inaugural ASEAN officials to deliver “people-centric measures are evident of the sacrifices tion. economic diplomacy, not only at the opportunity to put forth a few words of Heads of Civil Service and First services” to the rakyat, and indirectly made by civil servants in order to bilateral level, but also at the regional advice to all Heads of Mission, and ASEAN Public Service Games on the to ourselves, based on the six guiding assist the government curb its Malaysia in the Global Arena and multilateral level, as an important Malaysian diplomats in dispensing sidelines of the ASEAN Summit in principles, namely: spending. dimension of its international relations, your duties overseas: 2015. I most certainly look forward to Globally, Malaysia is perceived as a and for purposes of securing the working closely with Wisma Putra in i) Openness (Keterbukaan); Most of us recall the measures under- dynamic and competitive nation. We country’s wider foreign policy objec- i) Acquire new skills, be it in ensuring the success of these events. ii) Going to the Grassroots taken during the recession that befell are ranked at: tives. Malaysia must continue to foster the form of a foreign lang- (Turun Padang); us in the 1980s and during the friendly and beneficial relations with all uage, or enhancing your Experience has shown that the task iii) Engagement (Musyawarah); 1997/98 Asian Financial Crisis. This • 6th position in the World countries. negotiation skills, as these ahead of us is indeed challenging and iv) Soft Skills or Striking a Ba- latest austerity measure is nothing Bank’s Ease of Doing Busi- will indeed be useful for a demanding. I am pleased to acknowl- lance between the Spiritual new and the comfort we can find in ness 2014 Report, a signifi- As Malaysia is not spared from the successful diplomatic career; edge the presence at this conference, and the Physical Aspect this is: we have weathered many cant improvement from our volatility of the external economic ii) Ensure that there is no room a list of prominent and experienced (Insaniah); storms before, and we will weather previous ranking of 23rd environment, the government will for integrity issues to surface speakers who will share ideas and v) Camaraderie or Sense of Be- this one too. However, austerity position three years ago; continue to take measures to streng- in the course of dispensing lessons learnt in addressing a myriad longing (Kekitaan); and measures may be seen as delimiting • 24th position in the Global then its competitive advantage in your duties, that may mar of issues to transform Malaysia’s vi) Resource Sharing and Colla- opportunities to carry out certain Competitiveness Report wooing foreign direct investments and the good image of our King diplomacy towards 2020 and beyond. boration through Public-Pri- finding new markets for our products. and Country; vate and Non-Governmental Malaysia will continue to promote the iii) While abroad, have respect I trust your interaction with various Organisations (NGOs) Part- participation of the private sector in and understanding of the stakeholders over the course of this nership. developing the country. rule of law of the host country, conference will provide you with so you may disseminate valuable insights that would be useful I am glad to note that Wisma Putra has And this is where I see the role of the those laws to Malaysians in discharging your duties during these introduced its own version of turun Heads of Mission as crucial. You are under your care and avoid challenging times. padang in the form of Program the best contact persons in dissemi- untoward incidences to Mendampingi Rakyat Malaysia since nating information on the opportuni- happen; I look forward to a fruitful discussion 2009. This is an excellent example of ties available in Malaysia for investors. iv) Take interest in the welfare with you after this, and wish you all the how the Heads of Mission can be the Thus, I hope that you will continue to of Malaysians under your best when you return to your host government’s “touch points” with our develop and nurture your contacts and watch, be it your own officers countries. citizens abroad, and how it enhances access to leading figures in your host and their families, students the principle of openness (keterbu- country that could generate tangible or working professionals; and Thank you. kaan). I believe the turun padang benefits to Malaysia. v) Treat and assist all visiting sessions will enable us to identify government officials equally problems faced by our stakeholders Expectations should they be in your host and clients, apart from cultivating and country attending meetings establishing networks. As Heads of This last leg towards 2020 and beyond or on official trips. Mission, I trust that you will be active will be a challenging one, and it is in engaging those you meet in the important that we succeed. In line with With regards to promotion opportuni- Assalamualaikum warahmatullahi wa- tion programmes introduced by the barakatuh dan Salam 1Malaysia. government since 2009 in order to ensure that Malaysia remains compe- Saya ingin memanjatkan syukur titive in the future. kepada Allah SWT kerana dengan limpah kurnianya kita berpeluang As the government’s principal repre- untuk sekali lagi bertemu dalam dialog sentative abroad, you too are aware seumpama ini selepas pertemuan that shifts in the global economic and terakhir kita pada Jun 2009. political environment would inevitably have an impact on Malaysia by virtue Persidangan ini adalah amat bertepa- of it being an open economy and its tan masanya kerana Malaysia telah fortunes being dependent on trade menjalani proses pilihanraya umum and investments flows, tourist arrivals pada bulan Mei 2013 yang lalu di mana and so on. By introducing these rakyat terus memberikan mandat policies, Malaysia is in a good position kepada kepimpinan YAB Perdana to face future challenges and move Menteri Dato’ Sri Najib Tun Abdul towards becoming a developed nation Razak untuk memimpin Malaysia. by 2020. One important if not the most Dalam hal ini, kerajaan akan terus important aspect of the National melaksanakan dasar-dasar negara Transformation Policy is the people. yang menjamin kesejahteraan rakyat. We need an educated workforce and kerajaan juga prihatin bahawa ekspek- people with specialised skills and resilient Malaysians are – they thrive tasi rakyat terhadap penyampaian knowledge of the technology of the whether as students or as professio- perkhidmatan dan tadbir urus negara future in order to realise the transfor- nals, in many areas such as in semakin meningkat dan sebagai seba- mations that are needed to ensure business, arts, sports and other fields. hagian daripada jentera kerajaan, Malaysia’s continued development. This shows that Malaysians are perkhidmatan awam perlu sentiasa outward looking, not afraid to leave bersedia memberi mutu perkhidmatan This is why I have chosen to speak on the comfort of home to pursue their yang tinggi kepada orang awam. the importance of engaging and dreams and ambitions. At the same mobilising the Malaysian diaspora. time, they still retain close ties with Saya ingin mengucapkan syabas dan During this session, I hope we could Malaysia, which I am sure many still tahniah kepada Kementerian Luar have an exchange of views on how regard as ‘home’. Negeri di atas penganjuran persida- best to nurture a sense of belonging ngan pada tahun ini. Sebagai salah amongst the Malaysian diaspora so In fact, many Malaysians have achie- satu agensi kerajaan yang memberi that together we could work in ved success abroad. Some may be perkhidmatan kepada pelbagai ‘stake- building this great nation of ours. famous household names. However, holder’ dan pelanggan, baik di kala- there are also many of those who may ngan warga Malaysia mahu pun warga In our quest to become a high income not be as renowned but who have asing, saya yakin persidangan ini akan developed nation by 2020, one of the established themselves as experts in dapat memberi hala tuju yang jelas core principles of the National Trans- their chosen fields. kepada tuan-tuan dan puan-puan formation Programme is that of inclu- dalam melaksanakan dasar transfor- siveness. All Malaysians should have a I believe that by developing regular masi negara untuk mencapai tahap sense of belonging, feel that they have contacts with the Malaysian diaspora, negara maju pada tahun 2020. the opportunity to pursue their ambi- they could assist you in making head- tions and achieve their full potential. way with the local leaders and This conference aptly themed Trans- Collectively we all contribute towards communities as they could help to forming Malaysia’s Diplomacy towards building a nation that is strong where foster better understanding of the 2020 and Beyond presents an invalu- the rakyat enjoys a high quality of life. distinctiveness of local customs and able opportunity for you to be fully Inclusiveness also means that Malay- the political, economic and social apprised on Malaysia’s current policy sia has to look at all sources of talents dynamics of your host country. direction, both domestic and foreign, either at home or abroad to ensure Through these contacts, you too as well as our government’s efforts in that Malaysians from all walks of life would be able to carry out your addressing present and future chal- will be part of this transformative responsibilities in a much more effec- lenges faced by the nation. journey that we had embarked on tive way. since 2009. I will not spend too much time in During the run-up and after the May talking about the Government Trans- In the many visits abroad that I had General Elections last year, we saw formation Policy as I am sure you are undertaken, it has always been a the emergence and the impact of well aware of the various transforma- source of pride for me to see how social media in shaping public

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opinion among Malaysians, particular- important role in forming and influenc- at all times and communicate our abroad. In addition to this, they could sia abroad and to instil confidence of I wish you all the very best in your ly among the youth. Some argued that ing public opinion about Malaysia, position on various issues effectively. be the focal points in disseminating Malaysia's continued stability and deliberations. this is a welcome step towards a more among Malaysians and foreigners information on Malaysia and provide sound governance among the interna- open form of democracy, which gua- alike. Third, the country needs those with invaluable local knowledge on oppor- tional community. Equally important is Thank you. rantees freedom of expression. How- specialised skills that are required for tunities that could help advance your role in engaging with the Malay- ever, what the experience has taught Your presence in your host countries Malaysia to move up the technology Malaysia’s interests and strengthen sian diaspora no matter where they us was that social media became an enable you to engage directly with our value-chain as outlined in our transfor- social, cultural, economic and political are. They are an invaluable asset that avenue that could be easily abused, in stakeholders and clients, especially mation programmes. By tapping into ties between Malaysia and other could help you make headway in your which rumours and unverified accusa- our fellow countrymen abroad. This is the experiences and expertise of the countries. host countries. You are also in a tions spread like wildfire including the reason why the government has Malaysian diaspora, we can reverse position do your part to actively among the Malaysian community focused on the importance of deve- the brain-drain that has affected many Before I conclude, I would like to support the government's transforma- living abroad. loping close ties with our own diaspo- countries where talents leave to look reiterate the crucial role you have in tion programmes, including the ra as part of Malaysia’s diplomatic for better opportunities in more deve- projecting a positive image of Malay- government’s brain gain initiatives. We have to explain to Malaysians and deliverables. However, we cannot do loped countries. Talent Corp was set foreigners alike that this is not what this without your inputs and support up with the aim to provide incentives democracy is all about. Democracy as you are stationed at your respective to draw Malaysian experts to return also is about citizens having the countries and have direct and instant home. Our diplomatic missions toge- The Role of Malaysian Diplomats towards Realising freedom to exercise their right to vote access to the Malaysian diaspora ther with Talent Corp, should harness the National Transformation Agenda and it also guarantees that there is rule living in many different parts of the on each other's strength to reach out Speech by Tan Sri Dr. Ali Hamsa, Chief Secretary to the Government of of law and accountable governance. world. to Malaysians abroad and raise aware- Malaysia, at the 8th Heads of Mission Conference on 25 February 2014 The fact that people were able to use ness about the opportunities back the social media freely, albeit within Allow me to share with you some of home. Talent Corp would be able to ideas on how we in the public service key words, NBOS has fostered closer the ambit of our laws, is an indication my views on engaging and mobilising provide information on the type of can fulfil this aspiration, particularly in coordination between government that a robust form of democracy is in the Malaysian diaspora as they are an experts Malaysia needs while our the context of your role as Malaysia’s agencies by reducing overlapping or place in Malaysia. important asset that can help you to diplomatic missions could assist in chief representatives abroad. duplication of work, and broken down promote ties of mutual benefit to disseminating the information among the “silo mentality” that unfortunately In this regard, as a responsible Malaysia and your host countries. Malaysians present in their host coun- Malaysia in Transformation exists. I must reiterate that NBOS is a government, we listen to the people. tries as well as in assisting in Talent strategy that we should continue to Citizens who are eligible to vote must First, get to know as many Malaysians Corp’s activities overseas. Transformation is an inevitable part of utilise: that we come together and do be able to participate in the electoral as possible in your host countries. Not our journey towards realising Vision things quickly, in a cost effective process. In the last general elections, all Malaysians live close to the capital, Last but not least, there is the question 2020. “Inevitable” because as an open manner, for the well-being of the the government took steps to make therefore the internet provides a multi- of having sufficient resources for acti- economy in a challenging international rakyat, and I fervently hope that NBOS sure that Malaysians overseas were tude of ways to make this possible. vities related to mobilising and enga- environment, we must remain a is also applied in our missions able to vote. As a result, 2013 marked Heads of Mission must engage regu- ging the Malaysian diaspora. On one competitive, moderate, and dynamic abroad. the first time in our country’s election larly with Malaysians in formal or infor- level, optimising existing resources nation to keep pace with the rest of the history that Malaysians living abroad mal ways as this will be useful in times such as using social media for keeping world. There is a need for us to escape While we transform the nation as a who are registered voters could vote of crisis, particularly when natural the channel of communication open the middle-income trap and take that whole, our Prime Minister, YAB Dato’ and be involved in determining the disaster strikes or when social or between our diplomatic missions and quantum leap into the next level. The Sri Mohd. Najib bin Tun Abdul Razak future of the country. Previously, only political unrest takes place. We must Malaysians residing in your host coun- National Transformation Agenda was has also put credence on the impor- full-time students and civil servants ensure that Malaysians overseas are tries could be done without much introduced as a means for us to drive tance of transforming the civil service; and their spouses were eligible to use safe in these instances. additional cost. On the other hand, our nation to the next level. I believe to strengthen and restructure the the postal voting facility. I wish to brain gain programmes would require the acronyms of GTP, ETP, STP and organisation to remain relevant in line congratulate Wisma Putra and the Second, engage the Malaysian dias- more resources. In this regard, Talent Assalamualaikum warahmatullahi wa- PTP are familiar to all of us here, and with current developments. agencies involved in making this a pora to help in promoting various Corp could hold joint programmes barakatuh, Salam Sejahtera and that there is good understanding of reality. aspects of Malaysia abroad. They can with our diplomatic missions overseas Salam 1Malaysia. the objectives of these programmes YAB Prime Minister during his Keynote help explain events or incidents that and provide the necessary funds when towards nation-building. Hence, I will Address at this conference yesterday, This is an example of a government happen in Malaysia. Malaysia has required. First and foremost, allow me to take not delve into it in detail. highlighted the need for us to embrace that constantly seeks to improve its done well to make itself known this opportunity to thank Wisma Putra our position as one of the region’s services to the public. In dealing with internationally but there are many who With the strength of diaspora of one for inviting me to address our Heads of However, as the backbone of our Middle Power of states that rarely act our clients and stakeholders abroad, do not know very much about Malay- million people abroad and with the Mission, at this 8th Heads of Mission nation’s transformation agenda, we as alone, but which have a significant, there is no organisation with more sia. By keeping an open channel of strength of our worldwide network of Conference. This conference is an civil servants must realise that we systematic impact in a small group or experience in delivering services to communication in engaging and mobi- diplomatic missions in 105 countries, excellent platform for the Heads of have a huge responsibility on our international institutions. In this Malaysians abroad than Wisma Putra. lising the Malaysian diaspora, you we can look at practical and realistic Mission to be updated on the latest shoulders to implement the plans and regard, I believe that Wisma Putra And the Heads of Mission stationed at would be able to reach a wider group ways to tap into the talents of the policies of the government, particular- initiatives outlined under the various must be proactive to the transforma- our 105 missions worldwide have of people in your host countries and Malaysian diaspora for the good of our ly the National Transformation Agen- transformation programmes. Fortu- tions around us, and to come up with always executed their responsibilities would be able to share and explain our nation. In this regard, the establish- da, towards realising Malaysia’s nately, we have had much success in a transformation of its own: a foreign in ensuring high quality service deli- views to more people in your host ment of Malaysian Associations over- aspiration to become a high-income translating the plans into action by policy which will see Malaysia realise very overseas. Apart from that, as countries. As the government’s chief seas provide an effective platform for developed nation by the year 2020. utilising the National Blue Ocean its Vision 2020, to become a high-in- front-line representatives of the representative abroad, continue to the Malaysian diaspora to interact with This conference is also opportune as it Strategy (NBOS). With “low cost, high come developed nation status and government abroad, they have an project a positive image of the country fellow Malaysians while they are living will enable us to exchange views and impact and rapidly executed” as the beyond. The Public Service Depart-

DIPLOMATIC VOICE 11

ment and the Ministry of Finance (for course of your duty, in explaining our activities. This should never be cited 2013, ahead of countries the theme of this conference, Trans- ties for senior officials who are still at example) are currently undergoing policies, as well as coordinating efforts as a reason to reduce our activities. such as the Republic of Korea forming Malaysia’s Diplomacy To- Grade 54, the government look transformation to improve their service among the different agencies at your Trying times require innovative and second behind Singapore wards 2020 and Beyond, Malaysia’s favourably at providing a “one-off” delivery, and all other ministries will respective posts to further Malaysia’s solutions and this is where your among Southeast Asian diplomacy must continue to spear- promotions based on high standards follow suit soon, including Wisma interests abroad. Engagement must leadership and creativity will be countries; and head and support the government’s of performance prior to retirement, Putra. May I remind that the core of take place beyond the Foreign Minis- tested. • 32nd position, out of 142 initiatives abroad. We must not be namely in the form of KUP JUSA ‘C’. this transformation should be centred try and official channels of host countries in the Global Inno- complacent with our achievements And I also look forward to having more on the rakyat’s need and expectations, governments. Corporate launches, In this regard, I commend Wisma vation Index 2013. and the favourable rankings that we women ambassadors in the future, in and hence, we must change to remain appearances in academic settings or Putra for convening the 8th Heads of have achieved so far. line with our government’s aspirations relevant. social gatherings, and interviews with Missions Conference here at IDFR These accolades are an indication of of at least 30% women indeci- the media are among the many instead of in a hotel, in line with the our international standing that we The civil service is doing well and sion-making positions in the civil Merakyatkan Perkhidmatan Awam avenues of projecting our interests. austerity measures introduced. And as must continue to improve on. We making positive strides forward, but service by the year 2015. highlighted by YAB Prime Minister must continue to promote confidence we certainly have the potential to do Mindful of the importance to win the Austerity Measures and Sacrifices yesterday, despite having a small in Malaysia as a politically stable better. Therefore it is important for civil In formulating and implementing hearts and minds of the rakyat, I intro- budget, Wisma Putra is one of the country, which for decades has servants to operate as a thinking Malaysia’s foreign policy, the leader- duced the concept of Merakyatkan As civil servants, it is incumbent that most cost-efficient ministries. In fact, I offered a conducive environment for public service that is adaptable, ship role of Wisma Putra will become Perkhidmatan Awam or “Humanising we show an exemplary attitude to the have discussed with your top business and investment. responsive, proactive, accountable more important and crucial in the the Public Service”. This concept rakyat and make certain sacrifices management during my working visit and efficient in implementing policies, years ahead as the issues we face will encapsulates our role as public when the need arises. Recently, YAB to Wisma Putra in September last year Malaysia is aware that in order to so as to gain the public’s confidence become more complex and multi-fac- officials who not only provide services Prime Minister announced 11 cost- that the government is open to develop and prosper, we cannot do it and dispel any negative perception eted. I am also cognisant of the fact to the people, but also receive cutting measures for the government requests for additional resources, and alone. We must seek partnership with of the service. that we are chairing ASEAN in 2015. In services from our colleagues in the sector, which are estimated to save for Wisma Putra to come up with a other countries and the rest of the this regard, I have proposed for Malay- civil service. I urge Wisma Putra RM400 million this year. Indeed, these special fund as part of its transforma- world. Malaysia must accelerate its At this juncture, I would like to take the sia to host the Inaugural ASEAN officials to deliver “people-centric measures are evident of the sacrifices tion. economic diplomacy, not only at the opportunity to put forth a few words of Heads of Civil Service and First services” to the rakyat, and indirectly made by civil servants in order to bilateral level, but also at the regional advice to all Heads of Mission, and ASEAN Public Service Games on the to ourselves, based on the six guiding assist the government curb its Malaysia in the Global Arena and multilateral level, as an important Malaysian diplomats in dispensing sidelines of the ASEAN Summit in principles, namely: spending. dimension of its international relations, your duties overseas: 2015. I most certainly look forward to Globally, Malaysia is perceived as a and for purposes of securing the working closely with Wisma Putra in i) Openness (Keterbukaan); Most of us recall the measures under- dynamic and competitive nation. We country’s wider foreign policy objec- i) Acquire new skills, be it in ensuring the success of these events. ii) Going to the Grassroots taken during the recession that befell are ranked at: tives. Malaysia must continue to foster the form of a foreign lang- (Turun Padang); us in the 1980s and during the friendly and beneficial relations with all uage, or enhancing your Experience has shown that the task iii) Engagement (Musyawarah); 1997/98 Asian Financial Crisis. This • 6th position in the World countries. negotiation skills, as these ahead of us is indeed challenging and iv) Soft Skills or Striking a Ba- latest austerity measure is nothing Bank’s Ease of Doing Busi- will indeed be useful for a demanding. I am pleased to acknowl- lance between the Spiritual new and the comfort we can find in ness 2014 Report, a signifi- As Malaysia is not spared from the successful diplomatic career; edge the presence at this conference, and the Physical Aspect this is: we have weathered many cant improvement from our volatility of the external economic ii) Ensure that there is no room a list of prominent and experienced (Insaniah); storms before, and we will weather previous ranking of 23rd environment, the government will for integrity issues to surface speakers who will share ideas and v) Camaraderie or Sense of Be- this one too. However, austerity position three years ago; continue to take measures to streng- in the course of dispensing lessons learnt in addressing a myriad longing (Kekitaan); and measures may be seen as delimiting • 24th position in the Global then its competitive advantage in your duties, that may mar of issues to transform Malaysia’s vi) Resource Sharing and Colla- opportunities to carry out certain Competitiveness Report wooing foreign direct investments and the good image of our King diplomacy towards 2020 and beyond. boration through Public-Pri- finding new markets for our products. and Country; vate and Non-Governmental Malaysia will continue to promote the iii) While abroad, have respect I trust your interaction with various Organisations (NGOs) Part- participation of the private sector in and understanding of the stakeholders over the course of this nership. developing the country. rule of law of the host country, conference will provide you with so you may disseminate valuable insights that would be useful I am glad to note that Wisma Putra has And this is where I see the role of the those laws to Malaysians in discharging your duties during these introduced its own version of turun Heads of Mission as crucial. You are under your care and avoid challenging times. padang in the form of Program the best contact persons in dissemi- untoward incidences to Mendampingi Rakyat Malaysia since nating information on the opportuni- happen; I look forward to a fruitful discussion 2009. This is an excellent example of ties available in Malaysia for investors. iv) Take interest in the welfare with you after this, and wish you all the how the Heads of Mission can be the Thus, I hope that you will continue to of Malaysians under your best when you return to your host government’s “touch points” with our develop and nurture your contacts and watch, be it your own officers countries. citizens abroad, and how it enhances access to leading figures in your host and their families, students the principle of openness (keterbu- country that could generate tangible or working professionals; and Thank you. kaan). I believe the turun padang benefits to Malaysia. v) Treat and assist all visiting sessions will enable us to identify government officials equally problems faced by our stakeholders Expectations should they be in your host and clients, apart from cultivating and country attending meetings establishing networks. As Heads of This last leg towards 2020 and beyond or on official trips. Mission, I trust that you will be active will be a challenging one, and it is in engaging those you meet in the important that we succeed. In line with With regards to promotion opportuni- ideas on how we in the public service key words, NBOS has fostered closer can fulfil this aspiration, particularly in coordination between government the context of your role as Malaysia’s agencies by reducing overlapping or chief representatives abroad. duplication of work, and broken down the “silo mentality” that unfortunately Malaysia in Transformation exists. I must reiterate that NBOS is a strategy that we should continue to Transformation is an inevitable part of utilise: that we come together and do our journey towards realising Vision things quickly, in a cost effective 2020. “Inevitable” because as an open manner, for the well-being of the economy in a challenging international rakyat, and I fervently hope that NBOS environment, we must remain a is also applied in our missions competitive, moderate, and dynamic abroad. nation to keep pace with the rest of the world. There is a need for us to escape While we transform the nation as a the middle-income trap and take that whole, our Prime Minister, YAB Dato’ quantum leap into the next level. The Sri Mohd. Najib bin Tun Abdul Razak National Transformation Agenda was has also put credence on the impor- introduced as a means for us to drive tance of transforming the civil service; our nation to the next level. I believe to strengthen and restructure the the acronyms of GTP, ETP, STP and organisation to remain relevant in line Assalamualaikum warahmatullahi wa- PTP are familiar to all of us here, and with current developments. barakatuh, Salam Sejahtera and that there is good understanding of Salam 1Malaysia. the objectives of these programmes YAB Prime Minister during his Keynote towards nation-building. Hence, I will Address at this conference yesterday, First and foremost, allow me to take not delve into it in detail. highlighted the need for us to embrace this opportunity to thank Wisma Putra our position as one of the region’s for inviting me to address our Heads of However, as the backbone of our Middle Power of states that rarely act Mission, at this 8th Heads of Mission nation’s transformation agenda, we as alone, but which have a significant, Conference. This conference is an civil servants must realise that we systematic impact in a small group or excellent platform for the Heads of have a huge responsibility on our international institutions. In this Mission to be updated on the latest shoulders to implement the plans and regard, I believe that Wisma Putra policies of the government, particular- initiatives outlined under the various must be proactive to the transforma- ly the National Transformation Agen- transformation programmes. Fortu- tions around us, and to come up with da, towards realising Malaysia’s nately, we have had much success in a transformation of its own: a foreign aspiration to become a high-income translating the plans into action by policy which will see Malaysia realise developed nation by the year 2020. utilising the National Blue Ocean its Vision 2020, to become a high-in- This conference is also opportune as it Strategy (NBOS). With “low cost, high come developed nation status and will enable us to exchange views and impact and rapidly executed” as the beyond. The Public Service Depart-

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ment and the Ministry of Finance (for course of your duty, in explaining our activities. This should never be cited 2013, ahead of countries the theme of this conference, Trans- ties for senior officials who are still at example) are currently undergoing policies, as well as coordinating efforts as a reason to reduce our activities. such as the Republic of Korea forming Malaysia’s Diplomacy To- Grade 54, the government look transformation to improve their service among the different agencies at your Trying times require innovative and second behind Singapore wards 2020 and Beyond, Malaysia’s favourably at providing a “one-off” delivery, and all other ministries will respective posts to further Malaysia’s solutions and this is where your among Southeast Asian diplomacy must continue to spear- promotions based on high standards follow suit soon, including Wisma interests abroad. Engagement must leadership and creativity will be countries; and head and support the government’s of performance prior to retirement, Putra. May I remind that the core of take place beyond the Foreign Minis- tested. • 32nd position, out of 142 initiatives abroad. We must not be namely in the form of KUP JUSA ‘C’. this transformation should be centred try and official channels of host countries in the Global Inno- complacent with our achievements And I also look forward to having more on the rakyat’s need and expectations, governments. Corporate launches, In this regard, I commend Wisma vation Index 2013. and the favourable rankings that we women ambassadors in the future, in and hence, we must change to remain appearances in academic settings or Putra for convening the 8th Heads of have achieved so far. line with our government’s aspirations relevant. social gatherings, and interviews with Missions Conference here at IDFR These accolades are an indication of of at least 30% women indeci- the media are among the many instead of in a hotel, in line with the our international standing that we The civil service is doing well and sion-making positions in the civil Merakyatkan Perkhidmatan Awam avenues of projecting our interests. austerity measures introduced. And as must continue to improve on. We making positive strides forward, but service by the year 2015. highlighted by YAB Prime Minister must continue to promote confidence we certainly have the potential to do Mindful of the importance to win the Austerity Measures and Sacrifices yesterday, despite having a small in Malaysia as a politically stable better. Therefore it is important for civil In formulating and implementing hearts and minds of the rakyat, I intro- budget, Wisma Putra is one of the country, which for decades has servants to operate as a thinking Malaysia’s foreign policy, the leader- duced the concept of Merakyatkan As civil servants, it is incumbent that most cost-efficient ministries. In fact, I offered a conducive environment for public service that is adaptable, ship role of Wisma Putra will become Perkhidmatan Awam or “Humanising we show an exemplary attitude to the have discussed with your top business and investment. responsive, proactive, accountable more important and crucial in the the Public Service”. This concept rakyat and make certain sacrifices management during my working visit and efficient in implementing policies, years ahead as the issues we face will encapsulates our role as public when the need arises. Recently, YAB to Wisma Putra in September last year Malaysia is aware that in order to so as to gain the public’s confidence become more complex and multi-fac- officials who not only provide services Prime Minister announced 11 cost- that the government is open to develop and prosper, we cannot do it and dispel any negative perception eted. I am also cognisant of the fact to the people, but also receive cutting measures for the government requests for additional resources, and alone. We must seek partnership with of the service. that we are chairing ASEAN in 2015. In services from our colleagues in the sector, which are estimated to save for Wisma Putra to come up with a other countries and the rest of the this regard, I have proposed for Malay- civil service. I urge Wisma Putra RM400 million this year. Indeed, these special fund as part of its transforma- world. Malaysia must accelerate its At this juncture, I would like to take the sia to host the Inaugural ASEAN officials to deliver “people-centric measures are evident of the sacrifices tion. economic diplomacy, not only at the opportunity to put forth a few words of Heads of Civil Service and First services” to the rakyat, and indirectly made by civil servants in order to bilateral level, but also at the regional advice to all Heads of Mission, and ASEAN Public Service Games on the to ourselves, based on the six guiding assist the government curb its Malaysia in the Global Arena and multilateral level, as an important Malaysian diplomats in dispensing sidelines of the ASEAN Summit in principles, namely: spending. dimension of its international relations, your duties overseas: 2015. I most certainly look forward to Globally, Malaysia is perceived as a and for purposes of securing the working closely with Wisma Putra in i) Openness (Keterbukaan); Most of us recall the measures under- dynamic and competitive nation. We country’s wider foreign policy objec- i) Acquire new skills, be it in ensuring the success of these events. ii) Going to the Grassroots taken during the recession that befell are ranked at: tives. Malaysia must continue to foster the form of a foreign lang- (Turun Padang); us in the 1980s and during the friendly and beneficial relations with all uage, or enhancing your Experience has shown that the task iii) Engagement (Musyawarah); 1997/98 Asian Financial Crisis. This • 6th position in the World countries. negotiation skills, as these ahead of us is indeed challenging and iv) Soft Skills or Striking a Ba- latest austerity measure is nothing Bank’s Ease of Doing Busi- will indeed be useful for a demanding. I am pleased to acknowl- lance between the Spiritual new and the comfort we can find in ness 2014 Report, a signifi- As Malaysia is not spared from the successful diplomatic career; edge the presence at this conference, and the Physical Aspect this is: we have weathered many cant improvement from our volatility of the external economic ii) Ensure that there is no room a list of prominent and experienced (Insaniah); storms before, and we will weather previous ranking of 23rd environment, the government will for integrity issues to surface speakers who will share ideas and v) Camaraderie or Sense of Be- this one too. However, austerity position three years ago; continue to take measures to streng- in the course of dispensing lessons learnt in addressing a myriad longing (Kekitaan); and measures may be seen as delimiting • 24th position in the Global then its competitive advantage in your duties, that may mar of issues to transform Malaysia’s vi) Resource Sharing and Colla- opportunities to carry out certain Competitiveness Report wooing foreign direct investments and the good image of our King diplomacy towards 2020 and beyond. boration through Public-Pri- finding new markets for our products. and Country; vate and Non-Governmental Malaysia will continue to promote the iii) While abroad, have respect I trust your interaction with various Organisations (NGOs) Part- participation of the private sector in and understanding of the stakeholders over the course of this nership. developing the country. rule of law of the host country, conference will provide you with so you may disseminate valuable insights that would be useful I am glad to note that Wisma Putra has And this is where I see the role of the those laws to Malaysians in discharging your duties during these introduced its own version of turun Heads of Mission as crucial. You are under your care and avoid challenging times. padang in the form of Program the best contact persons in dissemi- untoward incidences to Mendampingi Rakyat Malaysia since nating information on the opportuni- happen; I look forward to a fruitful discussion 2009. This is an excellent example of ties available in Malaysia for investors. iv) Take interest in the welfare with you after this, and wish you all the how the Heads of Mission can be the Thus, I hope that you will continue to of Malaysians under your best when you return to your host government’s “touch points” with our develop and nurture your contacts and watch, be it your own officers countries. citizens abroad, and how it enhances access to leading figures in your host and their families, students the principle of openness (keterbu- country that could generate tangible or working professionals; and Thank you. kaan). I believe the turun padang benefits to Malaysia. v) Treat and assist all visiting sessions will enable us to identify government officials equally problems faced by our stakeholders Expectations should they be in your host and clients, apart from cultivating and country attending meetings establishing networks. As Heads of This last leg towards 2020 and beyond or on official trips. Mission, I trust that you will be active will be a challenging one, and it is in engaging those you meet in the important that we succeed. In line with With regards to promotion opportuni-

12 [email protected] ideas on how we in the public service key words, NBOS has fostered closer can fulfil this aspiration, particularly in coordination between government the context of your role as Malaysia’s agencies by reducing overlapping or chief representatives abroad. duplication of work, and broken down the “silo mentality” that unfortunately Malaysia in Transformation exists. I must reiterate that NBOS is a strategy that we should continue to Transformation is an inevitable part of utilise: that we come together and do our journey towards realising Vision things quickly, in a cost effective 2020. “Inevitable” because as an open manner, for the well-being of the economy in a challenging international rakyat, and I fervently hope that NBOS environment, we must remain a is also applied in our missions competitive, moderate, and dynamic abroad. nation to keep pace with the rest of the world. There is a need for us to escape While we transform the nation as a the middle-income trap and take that whole, our Prime Minister, YAB Dato’ quantum leap into the next level. The Sri Mohd. Najib bin Tun Abdul Razak National Transformation Agenda was has also put credence on the impor- introduced as a means for us to drive tance of transforming the civil service; our nation to the next level. I believe to strengthen and restructure the the acronyms of GTP, ETP, STP and organisation to remain relevant in line Assalamualaikum warahmatullahi wa- PTP are familiar to all of us here, and with current developments. barakatuh, Salam Sejahtera and that there is good understanding of Salam 1Malaysia. the objectives of these programmes YAB Prime Minister during his Keynote towards nation-building. Hence, I will Address at this conference yesterday, First and foremost, allow me to take not delve into it in detail. highlighted the need for us to embrace this opportunity to thank Wisma Putra our position as one of the region’s for inviting me to address our Heads of However, as the backbone of our Middle Power of states that rarely act Mission, at this 8th Heads of Mission nation’s transformation agenda, we as alone, but which have a significant, Conference. This conference is an civil servants must realise that we systematic impact in a small group or excellent platform for the Heads of have a huge responsibility on our international institutions. In this Mission to be updated on the latest shoulders to implement the plans and regard, I believe that Wisma Putra policies of the government, particular- initiatives outlined under the various must be proactive to the transforma- ly the National Transformation Agen- transformation programmes. Fortu- tions around us, and to come up with da, towards realising Malaysia’s nately, we have had much success in a transformation of its own: a foreign aspiration to become a high-income translating the plans into action by policy which will see Malaysia realise developed nation by the year 2020. utilising the National Blue Ocean its Vision 2020, to become a high-in- This conference is also opportune as it Strategy (NBOS). With “low cost, high come developed nation status and will enable us to exchange views and impact and rapidly executed” as the beyond. The Public Service Depart-

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ment and the Ministry of Finance (for course of your duty, in explaining our activities. This should never be cited 2013, ahead of countries the theme of this conference, Trans- ties for senior officials who are still at example) are currently undergoing policies, as well as coordinating efforts as a reason to reduce our activities. such as the Republic of Korea forming Malaysia’s Diplomacy To- Grade 54, the government look transformation to improve their service among the different agencies at your Trying times require innovative and second behind Singapore wards 2020 and Beyond, Malaysia’s favourably at providing a “one-off” delivery, and all other ministries will respective posts to further Malaysia’s solutions and this is where your among Southeast Asian diplomacy must continue to spear- promotions based on high standards follow suit soon, including Wisma interests abroad. Engagement must leadership and creativity will be countries; and head and support the government’s of performance prior to retirement, Putra. May I remind that the core of take place beyond the Foreign Minis- tested. • 32nd position, out of 142 initiatives abroad. We must not be namely in the form of KUP JUSA ‘C’. this transformation should be centred try and official channels of host countries in the Global Inno- complacent with our achievements And I also look forward to having more on the rakyat’s need and expectations, governments. Corporate launches, In this regard, I commend Wisma vation Index 2013. and the favourable rankings that we women ambassadors in the future, in and hence, we must change to remain appearances in academic settings or Putra for convening the 8th Heads of have achieved so far. line with our government’s aspirations relevant. social gatherings, and interviews with Missions Conference here at IDFR These accolades are an indication of of at least 30% women indeci- the media are among the many instead of in a hotel, in line with the our international standing that we The civil service is doing well and sion-making positions in the civil Merakyatkan Perkhidmatan Awam avenues of projecting our interests. austerity measures introduced. And as must continue to improve on. We making positive strides forward, but service by the year 2015. highlighted by YAB Prime Minister must continue to promote confidence we certainly have the potential to do Mindful of the importance to win the Austerity Measures and Sacrifices yesterday, despite having a small in Malaysia as a politically stable better. Therefore it is important for civil In formulating and implementing hearts and minds of the rakyat, I intro- budget, Wisma Putra is one of the country, which for decades has servants to operate as a thinking Malaysia’s foreign policy, the leader- duced the concept of Merakyatkan As civil servants, it is incumbent that most cost-efficient ministries. In fact, I offered a conducive environment for public service that is adaptable, ship role of Wisma Putra will become Perkhidmatan Awam or “Humanising we show an exemplary attitude to the have discussed with your top business and investment. responsive, proactive, accountable more important and crucial in the the Public Service”. This concept rakyat and make certain sacrifices management during my working visit and efficient in implementing policies, years ahead as the issues we face will encapsulates our role as public when the need arises. Recently, YAB to Wisma Putra in September last year Malaysia is aware that in order to so as to gain the public’s confidence become more complex and multi-fac- officials who not only provide services Prime Minister announced 11 cost- that the government is open to develop and prosper, we cannot do it and dispel any negative perception eted. I am also cognisant of the fact to the people, but also receive cutting measures for the government requests for additional resources, and alone. We must seek partnership with of the service. that we are chairing ASEAN in 2015. In services from our colleagues in the sector, which are estimated to save for Wisma Putra to come up with a other countries and the rest of the this regard, I have proposed for Malay- civil service. I urge Wisma Putra RM400 million this year. Indeed, these special fund as part of its transforma- world. Malaysia must accelerate its At this juncture, I would like to take the sia to host the Inaugural ASEAN officials to deliver “people-centric measures are evident of the sacrifices tion. economic diplomacy, not only at the opportunity to put forth a few words of Heads of Civil Service and First services” to the rakyat, and indirectly made by civil servants in order to bilateral level, but also at the regional advice to all Heads of Mission, and ASEAN Public Service Games on the to ourselves, based on the six guiding assist the government curb its Malaysia in the Global Arena and multilateral level, as an important Malaysian diplomats in dispensing sidelines of the ASEAN Summit in principles, namely: spending. dimension of its international relations, your duties overseas: 2015. I most certainly look forward to Globally, Malaysia is perceived as a and for purposes of securing the working closely with Wisma Putra in i) Openness (Keterbukaan); Most of us recall the measures under- dynamic and competitive nation. We country’s wider foreign policy objec- i) Acquire new skills, be it in ensuring the success of these events. ii) Going to the Grassroots taken during the recession that befell are ranked at: tives. Malaysia must continue to foster the form of a foreign lang- (Turun Padang); us in the 1980s and during the friendly and beneficial relations with all uage, or enhancing your Experience has shown that the task iii) Engagement (Musyawarah); 1997/98 Asian Financial Crisis. This • 6th position in the World countries. negotiation skills, as these ahead of us is indeed challenging and iv) Soft Skills or Striking a Ba- latest austerity measure is nothing Bank’s Ease of Doing Busi- will indeed be useful for a demanding. I am pleased to acknowl- lance between the Spiritual new and the comfort we can find in ness 2014 Report, a signifi- As Malaysia is not spared from the successful diplomatic career; edge the presence at this conference, and the Physical Aspect this is: we have weathered many cant improvement from our volatility of the external economic ii) Ensure that there is no room a list of prominent and experienced (Insaniah); storms before, and we will weather previous ranking of 23rd environment, the government will for integrity issues to surface speakers who will share ideas and v) Camaraderie or Sense of Be- this one too. However, austerity position three years ago; continue to take measures to streng- in the course of dispensing lessons learnt in addressing a myriad longing (Kekitaan); and measures may be seen as delimiting • 24th position in the Global then its competitive advantage in your duties, that may mar of issues to transform Malaysia’s vi) Resource Sharing and Colla- opportunities to carry out certain Competitiveness Report wooing foreign direct investments and the good image of our King diplomacy towards 2020 and beyond. boration through Public-Pri- finding new markets for our products. and Country; vate and Non-Governmental Malaysia will continue to promote the iii) While abroad, have respect I trust your interaction with various Organisations (NGOs) Part- participation of the private sector in and understanding of the stakeholders over the course of this nership. developing the country. rule of law of the host country, conference will provide you with so you may disseminate valuable insights that would be useful I am glad to note that Wisma Putra has And this is where I see the role of the those laws to Malaysians in discharging your duties during these introduced its own version of turun Heads of Mission as crucial. You are under your care and avoid challenging times. padang in the form of Program the best contact persons in dissemi- untoward incidences to Mendampingi Rakyat Malaysia since nating information on the opportuni- happen; I look forward to a fruitful discussion 2009. This is an excellent example of ties available in Malaysia for investors. iv) Take interest in the welfare with you after this, and wish you all the how the Heads of Mission can be the Thus, I hope that you will continue to of Malaysians under your best when you return to your host government’s “touch points” with our develop and nurture your contacts and watch, be it your own officers countries. citizens abroad, and how it enhances access to leading figures in your host and their families, students the principle of openness (keterbu- country that could generate tangible or working professionals; and Thank you. kaan). I believe the turun padang benefits to Malaysia. v) Treat and assist all visiting sessions will enable us to identify government officials equally problems faced by our stakeholders Expectations should they be in your host and clients, apart from cultivating and country attending meetings establishing networks. As Heads of This last leg towards 2020 and beyond or on official trips. Mission, I trust that you will be active will be a challenging one, and it is in engaging those you meet in the important that we succeed. In line with With regards to promotion opportuni-

DIPLOMATIC VOICE 13 The 8th Heads of Mission Conference

14 [email protected] DIPLOMATIC VOICE 15 The Official Launching of Mahathir Global Peace School

16 [email protected] Diploma in Diplomacy 1/2014

DIPLOMATIC VOICE 17 Training Courses

18 [email protected] Economic Diplomacy Series: International Trade in Agriculture Products - Overcoming Barriers

Lecture Series: Beyond the Horizon - Potential Political Breakthrough in the South China Sea

DIPLOMATIC VOICE 19 FORUM

Rethinking Diplomacy: New Approaches and Domestic Challenges Dialogue Session with Dato’ Sri Anifah Hj. Aman, Minister of Foreign Affairs, Malaysia, at the 8th Heads of Mission Conference on 24 February 2014

This conference is timely after a world today brought upon by rapid hiatus of five years for two reasons: changes due to globalisation and technological advancement, Malaysia First: it comes after the 13th General as a small trading nation, and very Elections that took place in May 2013, much integrated into the global in which the Barisan National was economy, has to continue to imple- once again given the mandate by the ment policies that would ensure that rakyat to govern the country. Thus, Malaysia continues to grow as a coun- this conference offers an excellent try and continue to provide a high level opportunity to you to listen to our of development for the country. leaders on the policy direction of the government, particularly on the Na- Malaysia’s strategic location at the tional Transformation Policy, and the centre of one of the world’s busiest role of Wisma Putra and our diploma- sea passages, coupled with our stable tic missions in making sure that these political, economic and social institu- policies are understood and well tions have given credence to Malaysia executed; as a strategic partner that many Great Powers have continued to be interes- Second: it would enable you to gain an ted in. Malaysia’s place in the world is insight through discussions with the not shaped by sheer accident but by ministry’s stakeholders from former through carefully crafted policies and Malaysian Ambassadors, the media, the political will of its leaders. Assalamualaikum Warahmatullahi Wa- think tanks, civil society, as well as barakatuh, Good morning and through deliberations on the core Malaysia will always be an open Salam 1Malaysia. business of the ministry, as inputs that trading nation and has to always take could be beneficial in terms of improv- into account its own socio-economic It gives me great pleasure to be here ing or transforming the way diplomacy endowments in terms of ethnic, this morning at the 8th Heads of is conducted by Wisma Putra. religious and cultural diversity, when Mission Conference. I would like to considering its domestic and foreign wish a warm welcome to all Heads of As we know, the next six years are policy priorities. Mission. I am pleased that we have important years for Malaysia. Together this opportunity to meet and delibe- with other government agencies, Malaysia’s unique way of accommo- rate on issues pertinent to Malaysia Wisma Putra will be doing its part in dating the interests of our diverse and the conduct of foreign relations assisting Malaysia to achieve high-in population in our own unique way has and diplomacy. come developed status in 2020. been rewarded by a stability that is uncommon among developing coun- The last conference was held in 2009, The next six years are also significant tries. As we all know, however, in shortly after I had assumed my for Wisma Putra as Malaysia will be recent years there have been many position as Minister in Wisma Putra. chairing and hosting several regional challenges in the domestic front. Since then, I have had the opportunity and international meetings. In 2015, Many have demanded for more demo- to experience for myself the intricacies Malaysia will assume the chairman- cratic space and have taken their and complexities of managing foreign ship of ASEAN and look forward to the opinion into the virtual world by relations with other countries on one possibility of joining the United Na- criticising each and every policy the hand, and working with you in articu- tions Security Council (UNSC) for the government makes. What some of lating our position on issues at the 2015-2016 term. Then, in 2019, them fail to understand is the com- international fora on another. Indeed Malaysia would host the next Com- plexity of our political, economic and Malaysia should be proud of its fine monwealth Heads of Government social realities and that some things reputation among the international Meeting (CHOGM). would never or would probably take community. Over the years Malaysia generations to change, and that all has won many friends and is well Dealing on a daily basis with matters Malaysians must make constructive regarded and respected international- connected in some way or the other to contributions to ensure that Malaysia ly, and this is in no way possible the outside world, you are well aware continues to enjoy peace and stability without the work that you and your of global issues and the changing for generations to come. predecessors have put into making dynamics in theinternational environ- this possible. ment that impact directly on Malaysia. These realities together with the exter- Given the interconnectedness of the nal regional and global environment in

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turn shape our foreign policy. Our needs to keep ahead of the competi- “Wisma Putra has been part foreign policy has been characterised tion or it will flounder as a middle-in- by pragmatism and a principled come country, and not be able to and parcel of the nation’s position on issues. Since indepen- enjoy the continuous development foreign policy evolution. Your dence, there has been continuity in our that we know today. predecessors have laid a strong foreign policy and this is another indicator of the stability of our political, Wisma Putra has been part and parcel foundation and tradition of economic and social institutions. Our of the nation’s foreign policy evolution. excellence in the pursuit of foreign policy evolution has also been Your predecessors have laid a strong seamlessly tied to the leadership of foundation and tradition of excellence Malaysia’s national interest.” the country. in the pursuit of Malaysia’s national interest. The Prime Minister had mooted the We are familiar with the narrative – Global Movement of Moderates how as a newly independent state led Many refer to the legacy of Tun (GMM) in 2010. This initiative has not by Tuanku Abdul Rahman, we retained Muhammad Ghazali Shafie affection- only been accepted by ASEAN but our friendly ties with Britain and the ately known as ‘King Ghaz’ who also by NAM, CHOGM, ASEM, D8 and West. played a pivotal role in laying the foun- the OIC. It has also caught the imagi- dations of Malaysia’s foreign policy. nation of many countries that recog- Then under Tun Abdul Razak, Malay- He was involved in the formation of nise that multiculturalism is a common sia began to exert its independence Malaysia as a state, the founding of denominator in every corner of the and found common ground with other ASEAN, OIC and the International world and that dialogue and a mode- post-colonial and developing states to Islamic University of Malaysia and is rate position would help mitigate be part of the Non-Aligned Movement known for the tight ship he command- extremism at home as well as interna- during the period of Cold War. ed as Foreign Minister and Permanent tionally. Secretary of External Affairs. With Tun Hussein Onn we began We now live in an era where security planting the seeds for regional coope- While many keep referring to the “Old issues are no longer also the sole ration with the founding of ASEAN. Glory Days of Wisma Putra”, we must concern of individual countries but not forget that times have changed that of the international community as Under Tun Mahathir, Malaysia broke since then. The advent of ICT and a whole. The peace agreement many new grounds in advocating a globalisation has culminated into between the Philippines Government greater economic orientation and in completely different rules of the game and the Moro Islamic Liberation Front forging close ties with other develop- in the conduct of diplomacy and the (MILF) in Southern Philippines facilita- ing countries in the conduct of our terrain of international relations. Wis- ted by Malaysia is testament of mode- foreign relations. ma Putra has grown too - the physical ration in practice. presence, the number of departments Tun Abdullah Ahmad Badawi’s time as in the ministry, and the number of As Malaysia becomes a high-income Prime Minister saw Malaysia further missions abroad have grown, and so developed nation, such initiatives promoting a progressive form of Islam, have the challenges that come with it. must be identified as niche areas that consolidating its ties with ASEAN, and Malaysia could focus on in the pursuit the propagation of a rule-based Our foreign policy considerations of foreign policy at the regional and society both at home and in ASEAN. however remain the same. We are an global levels. open trading nation, therefore robust Previous leaderships had provided the economic cooperation is important In line with the first of the transforma- foundation of our current foreign and so is a predictable and rules- tional policies of the government to policy under the present leadership of based legal and business environ- focus on the delivery service of the Dato’ Sri Najib Tun Abdul Razak. Since ment. As we are a diverse country, our public sector, I had initiated in 2010 Dato’ Sri became Prime Minister and positions at the international fora also the Key Performance Indicators (KPIs) introduced the National Transforma- reflect this reality. The role of consular for Heads of Missions. I am very tion programmes, Malaysia has been services has also expanded as more pleased to note that all Heads of able to draw on the goodwill and Malaysians travel and live abroad. Mission now have their own KPIs friendly relations developed over the These are the realities, and as a minis- which are customised to suit the types past fifty years. try, Wisma Putra must look at its of mission and the realities on the strengths and weaknesses and trans- ground. I believe that this is an en- Looking at the global political and form the way things are done so as to deavour that we can be proud of as a economic environment, Malaysia meet these future challenges. ministry and I am sure we are one of

DIPLOMATIC VOICE 21 FORUM

the pioneering countries to undertake work that each Head of Mission need After being Foreign Minister for near to such a project as a means to measure to carry at his or her post. As such, the five years, I have witnessed first-hand and monitor the performance of heads KPIs serve as a manual of activities for the dedication, the grit and the deter- of diplomatic missions. Indeed, there Heads of Mission to execute in order mination of our officers in executing are many intangible components of to meet the targets, which in actual their work. I fully appreciate the our work at the ministry that cannot be fact reflects the expectations of the challenges and difficulties that you go measured. However, we can measure ministry. Through the KPIs, the HQ through on the front line in flying specific activities that contribute would be able to gauge the level of Malaysia’s flag high in your respective towards achieving our objectives of work at the mission. However, the host countries or at the international protecting and projecting Malaysia’s KPIs at present primarily provide a organisations you are accredited to. many interests abroad. measure of the quantity of work and not the quality. Defending Malaysia’s interests, pro- Sceptics could be critical about the viding quality services to the public, effectiveness of the KPIs, particularly This is where the next challenge lies. A and projecting a positive image of in accurately measuring the perfor- measurement mechanism that could Malaysia are akin to the air that you mance of Heads of Mission. Let me provide an accurate measure on the breathe, as these are ingrained in you explain the rationale behind the KPIs. quality of performance of a mission be from the moment you became a diplo- Over the years Wisma Putra has it in terms of reports and the impact mat in your formative years at the grown in terms of its physical they have on shaping Malaysia’s ministry. I have been told that diplo- presence in Putrajaya as well as its position on an issue, for example, or mats are a special breed and I could vast network of now 107 diplomatic level of effectiveness of consular attest to that, I do see that in you. missions. In terms of scaIe, compare services provided by missions, should It is for this reason that Wisma Putra this to a country of the size of India that has about 160 diplomatic missions abroad. Indeed we must be proud that Malaysia, despite its relatively small size geographically and population-wise has such a wide network of diplomatic presence in all corners of the world. However, the physical growth and global reach of the ministry do pose certain challeng- es in terms of resources especially in terms of financial resources and human resource capacity.

The KPIs therefore is a means to provide in very clear terms a set of guidelines that set out the expecta- tions of the ministry on the Heads of Mission in carrying out their role as the government’s chief representative abroad. Given the growth that Wisma Putra has experienced particularly in be the next step in improving the deli- must continue to develop its human the 1990’s when many diplomatic very system of the ministry. capacity to be able to meet the missions were established in the challenges of the future and continue countries of the South, the KPIs are The setting of standards based on to excel in what it was set up to do. useful tools for the ministry to set out specific measurement criteria are well Wisma Putra is involved in both high the objectives for each Head of worth studying and developing and politics and soft diplomacy and thus Mission to achieve. then implemented. This I believe will its officers must be well equipped to revolutionise and transform the minis- handle all aspects of diplomacy. In this day and age where time is a try by coding the high standards that precious commodity, the minister, the are universally expected of foreign In this day and age, modern diploma- ministry’s top management and even ministries and diplomats anywhere cy does not only require the mastery of the respective desks, do not have the into a performance management me- words but also the ability to be time to go into great detail into the chanism. forward-looking, innovative and take

22 [email protected] FORUM FORUM

quick action and decisions. These are careers. This is why I have always not to be taken for granted as a given traits that would ensure the relevance given the latitude to Heads of Mission practice. and survival of the diplomatic service and senior officers of the ministry to in this age of instantaneous informa- make public statements but they must To be able to be an effective foreign tion. Diplomats provide analysis of take responsibility for what is pub- ministry, Wisma Putra must ensure situations or events that have ramifica- lished or quoted. that it invests in developing the know- tions on their country or citizens’ ledge and skills of its officers and staff interests. I have also introduced a new practice so that they would be able to continu- with regard to Pre-Council briefings to ously improve themselves and The media can only provide instanta- YAB PM, where I ceded that privilege contribute to a solid, performance and neous reports but it is the analysis of to the KSU, respective TKSUs, DGs results-oriented work culture that the diplomat on the ground that makes and Heads of Mission in order to give would determine Wisma Putra remains a difference to the way a country views them the opportunity to interact at the forefront of international a particular situation and the position directly with the Prime Minister. By relations as the custodian of Malay- the country would take vis-à-vis that doing so, the Prime Minister, who is sia’s Foreign Policy. I have confidence situation. Therefore, ladies and gentle- one of our principle stakeholders, will that Wisma Putra has the ability to men, Wisma Putra must be able to do be better acquainted with our most harness the talents it has and to meet just that and do it well. senior officials, and create that rapport the high expectations of its stakehold- that goes a long way in helping Wisma ers and clients. I must say throughout my time here, Putra to produce work that meets the there have been instances that I have expectations of our stakeholders, in- Another important aspect of diploma- been concerned by the time taken for cluding the Prime Minister. cy is to cultivate and gain an in depth Wisma Putra to respond to some understanding of the political, eco- situations as well as the quality of It also provides the opportunity to the nomic and social dynamics in the host advice that have been given to me. Prime Minister to gauge the capabili- country. As such, I would encourage Good advice is important in order for ties of our senior government officials. you to engage with civil society the government to make decisions on Many senior government officials are organisations, the academia, media issues. In order for officers to provide given the honour to continue serving think tanks, the business community, good advice, they must have a good the government upon retirement. This and not forgetting the Malaysian understanding of issues. As diplo- is a reflection of the government’s diaspora wherever you are posted to. mats, Wisma Putra officers must appreciation for their expertise, talents These diverse groups would be able to continuously develop their knowledge and capabilities. In the case of Wisma provide different perspectives on and understanding of international Putra, this would relate to the officer’s issues which could assist you to issues and skills in writing, articulating ability to continue providing their provide a balanced and comprehen- views and negotiating. insights and policy advice to the sive view on issues and shape your government on international issues of policy recommendations to the I am impressed by the calibre of many strategic importance to Malaysia. government. Your interaction with officers at the ministry who have However, this does not mean that them and to get to know them well is honed their diplomatic, people and such appointments are automatic as critical. At the same time, you will be communication skills throughout their consideration is based on merit and able to reach a wider group of people

DIPLOMATIC VOICE 23 NEWS

as part of your public diplomacy Heads of Government Meeting or Wabilllahitaufikwalhidayah, wassala- efforts. CHOGM in 2019. I look forward to mualaikum warahmatullahiwabarak having a fruitful dialogue with you on tuh. As I have earlier mentioned, Wisma rethinking diplomacy and finding new Putra would be facing challenging approaches to diplomacy in support- Thank you. times ahead, especially with Malay- ing the National Transformation Pro- sia’s Chairmanship of ASEAN in 2015, grammes to achieve our goals to our bid to the non-permanent seat of become a high-income developed the UN Security Council for 2015-16, country by the year 2020. and the hosting of the Commonwealth

The 8th Heads of Mission Conference

The Ministry of Foreign Affairs, Malay- transformations that is trending Stakeholders and Clients and Promot- sia organised the 8th Heads of Mission around the region and the world, with ing Malaysia and Disseminating Infor- Conference with the theme, Trans- a transformation of our own, a foreign mation through Public Diplomacy. Tan forming Malaysia’s Diplomacy To- policy which will see Malaysia through Sri Muhyiddin Yassin, Deputy Prime wards 2020 and Beyond from 23 to a developed status and beyond by Minister of Malaysia, delivered his February to 1 March 2014. IDFR 2020. address titled, Engaging and Mobili- hosted the conference from 23 to 26 sing Malaysian Diaspora to Strengthen February 2014, while the remaining Two dialogue sessions were also held the Nation, stressing the importance days took place in Kuching, Sarawak earlier that day. Dato’ Sri Anifah Hj. of tapping into the experiences, exper- and Kota Kinabalu, Sabah. Approxi- Aman, Minister of Foreign Affairs, tise and skills of Malaysian Diaspora in mately 150 participants, made up of Malaysia, spoke about Rethinking order to reverse brain drain. Later, the Heads of Mission from around the Diplomacy: New Approaches and Chief Secretary to the Government of world and heads of departments and Domestic Challenges, while Senator Malaysia, Tan Sri Dr. Ali Hamsa spoke divisions in Wisma Putra, took Dato’ Sri Idris Jala, Minister in the about the Role of Malaysian Diplomats part. Prime Minister’s Department and CEO towards Realising the National Trans- of PEMANDU, explained on the formation Agenda, addressing the The purpose of the six-day conference Government Transformation Agenda. Ministry of Foreign Affairs, Malaysia to was to provide the opportunity for aim at delivering people-centric Heads of Mission to exchange views On the morning of 25 February 2014, services. A special spouse program- with stakeholders including academia, three breakout sessions were con- me was also conducted which includ- NGOs, economists, media and bu- ducted: Pursuing New Frontiers for the ed talks on Understanding Emotional siness community. It also provided a Nation’s Wealth, Providing Effective Intelligence and Professionalism and setting to discuss and identify chal- and Efficient Services to the Ministry’s Moments of Truth at Missions. Datin lenges and solutions as well as approaches and strategies to achieve and diagram future foreign policy goals.

The opening ceremony was officiated by Prime Minister of Malaysia, Dato’ Sri Mohd Najib Tun Abdul Razak on 24 February 2014. In his keynote add- ress, he stated that as a Middle Power, Malaysia must continue its commit- ment towards ASEAN, strengthen bilateral relations with our neighbors and continue to value ASEAN as the fulcrum of peace, prosperity and stability in the region. The Prime Minis- ter then said as policymakers, diplo- mats and members of the international community, Malaysia must react to the

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Sri Siti Rubiah Datuk Abdul Samad, wife of the Minister of Foreign Affairs, Malaysia, was the guest of honour.

The Deputy Director General (C) of IDFR, Ambassador Aminahtun Hj. A. Karim moderated a breakout session on Malaysian Diplomats: Today and Tomorrow which was held on 26 February 2014. Before the Heads of Mission departed for Kuching, Sarawak, sessions on Strengthening ASEAN and Global Movement of Mo- derates – Beyond Rhetoric were Kota Kinabalu, Sabah conference and stressed the need for presented. Heads of Mission to continuously On the first day in Kota Kinabalu, upgrade their skills and develop the Kuching, Sarawak Sabah, there was a session on right expertise within their areas of Improving and Strengthening the competencies. The 8th Heads of On Thursday 27 February 2014, two Institution and Human Capital. Dato’ Mission Conference concluded with a breakout sessions took place: Streng- Rohana Ramli stated how foreign closing dinner hosted by the Deputy thening Multilateral Diplomacy and language programmes should be Minister of Foreign Affairs, Malaysia at , Strengthening Bilateral Diplomacy. institutionalised and structured for the Le Meridien, Kota Kinabalu, Some of the outcomes of the first Heads of Mission and officers and Sabah. session were Malaysia’s priorities in management service should be the multilateral sphere must reflect its formed under the Deputy Secretary- domestic policies, Malaysia should General in order to formulate reforms. leverage on ASEAN in its participation Heads of Mission then dined with in international fora, the ministry Datuk Seri Panglima Musa Hj. Aman, should develop greater expertise on Chief Minister of Sabah. economic issues as economic diplo- macy has become a major component On the final day of the conference, the on the country’s foreign policy and Outcome Document and Plan of Malaysia should strive to accede to as Action were adopted and presented. many international human rights Based on the dialogue and breakout conventions as possible to elevate its sessions, YM Raja Nushirwan Zainal global standing. With regards to Abidin aimed to highlight the strengthening bilateral diplomacy, the actionable proposals that can be summarised outcomes were that incorporated into the Ministry’s Strate- Malaysia should participate in the gic Plan (2016-2020). Ambassador regional or sub-regional organisations Zainol also summarised the outcome within the African region and adequate of discussions under the six Strategic attention must be given to South and Objectives. On behalf of the Secretary Central Asia given the region’s General, Dato’ em- geographical proximity to Malaysia as phasised on the importance of well as its rapidly growing economy. follow-up action to the outcome of the

Apart from that, a lunch talk titled, Investment Scenario in Sarawak and How Malaysian Missions Abroad Could Promote Foreign Investment in Sarawak by Datu’ Haji Ismawi Haji Ismuni, Director, State Planning Unit of the Chief Minister’s Department Sarawak was conducted. A courtesy call and dinner by Pehin Sri Haji Abdul Taib Mahmud, former Chief Minister of Sarawak ended the day.

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The Official Launching of Mahathir Global Peace School

On 17 February 2014, IDFR hosted the The programme commenced with ing a just and peaceful world, Tun Dr. Official Launching of Mahathir Global welcoming remarks by the Director Mahathir stated that, diplomacy is the Peace School with the theme, Global General of IDFR, Dato’ Hussin Nayan best tool to resolve conflicts. He Peace and Conflict Resolution. The and the Rector of Universitas Muham- provided examples of regional programme was jointly organised by madiyah Yokyakarta, Indonesia, Prof. conflicts that occurred during his time Universitas Muhammadiyah Yokyakar- Dr. Bambang Cipto. as Prime Minister and conveyed that ta and the Perdana Global Peace Malaysia and its neighbours would Foundation (PGPF). The Fourth Prime Minister of Malaysia seek help from the world court rather and President of Perdana Global than to use force. The objective of the Mahathir Global Peace Foundation, Tun Dr. Mahathir Peace School is to explore strategies Mohamad then delivered his keynote Public lectures from Former Vice Pre- in order to construct a just and peace- address and officially launched the sident of the Republic of Indonesia, Dr. ful world and aims to investigate the event. He mentioned that democracy M Jusuf Kalla and Chairperson of the political, ethical, legal and economic stresses on human rights. However, Central Board of Muhammadiya, Prof. implications of global peace and its the rights of civilians are taken away Dr. M Din Syamsudin concluded the relationship to cosmopolitanism as an when bombs land on their soil. He also programme. alternative to more traditional notions believes that ordering others to kill is of nationalism. the worst crime. With regards to creat-

Economic Diplomacy Series: International Trade in Agriculture Products - Overcoming Barriers

(NTM), Agriculture Political Economy, Price Volatility and Food Safety, among others.

The session continued with lecture by Tuan Abdul Hamid Murad, Universiti Sains Islam Malaysia (USIM) on Inter- national Trade in Genetically Modified 21 Agriculture Products: The Biosafety Issues and Tuan Haji Abdul Rahman Abdul Rahim (Arar Venture) on Meet- ing the International Standards and Technical Regulations: Overcoming the Barrier.

The closing remarks were delivered by Associate Professor Dr. Hasani Mohd Ali, Deputy Dean, Faculty of Law, The Economic Diplomacy Series start- Director General (T), delivered the UKM. ed its first series on 16 January 2014 welcoming remarks. which was held at IDFR. With the title, International Trade in Agriculture Prod- Dr. Sufian Jusoh from WTI delivered ucts: Overcoming Barriers, the event two topics namely, The International drew 40 participants from government Rules and Regulations on Agriculture agencies, private sector, associations Trade and Sanitary and Phytosanitary and embassy officials. (SPS) and Technical Barriers to Trade and Agriculture Exports. He talked on The one-day event was organised by the outcome of the Ninth Ministerial IDFR in collaboration with World Trade Conference of the World Trade Organi- Institute (WTI) and the Faculty of Law, zational (WTO) in Bali, Indonesia that Universiti Kebangsaan Malaysia was held on December 2013. He also (UKM). Puan Norani Ibrahim, Deputy touched on Non Tariff Measures

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Lecture Series: Beyond the Horizon - Potential Political Breakthrough in the South China Sea

IDFR Lecture Series for 2014 took off with a lecture held in collaboration with the Maritime Institute of Malaysia (MIMA) on 23 January 2014 at the IDFR’s Treaty Room. The lecture on Beyond the Horizon – Potential Political Breakthrough in the South China Sea, was delivered by the distin- guished Professor Dr. Vivian L. Forbes, Adjunct Associate Professor at the School of Earth and Environment, University of Western Australia and also Senior Visiting Research Fellow of MIMA.

Professor Forbes is also a professional and practicing cartographer; a marine political geographer; a lecturer in ensure the peace and stability in the mant states and the United States spatial sciences and marine affairs SCS amidst the overlapping claims by position on the SCS issue. and a former Merchant Naval Officer. the claimant countries namely China, He is also a Guest Professor of China Vietnam, The Philippines, Taiwan, The lecture also saw the presence of Institute for Boundary and Ocean Malaysia and Brunei. high level officials from various Studies, Wuhan University and Guest government agencies and academic Professor of South China Sea Ins- Based on his experiences through the institutes that were dealing with the titute, Xiamen University, China. studies conducted while being at- SCS issues such as the Ministry of tached to the China Institute of Foreign Affairs, National Security During his lecture, he shared his vast Boundary and Ocean Studies (CIBOS) Council, Attorney General’s Cham- knowledge and expertise on matters at Wuhan University and SCS Institute bers, National Hydrographic Centre, related to the South China Sea (SCS) at Xiamen University, Professor Naval Chartography Department, which saw the overlapping territorial Forbes also shared perspectives on Royal Malaysian Navy and Depart- claims. He also emphasised on a the ASEAN’s Declaration on the Code ment of Survey and Mapping. number of diplomatic initiatives and of Conduct on the SCS, the validity of cooperative activities that have been China’s claim, possible cooperation undertaken as part of the efforts to and joint submission between clai-

Malaysian Technical Cooperation Programme (MTCP): Diplomatic Training Course for International Participants 1/2014

The Malaysian Technical Cooperation ledge and skills on diplo- Programme (MTCP) : Diplomatic Train- macy and international ing Course for International Partici- relations, to give expo- pants 1/2014 was organised by IDFR sure for the participants from 3 until 21 March 2014. This on Malaysia’s experience three-week programme attended by in managing its foreign 29 diplomats, namely from Albania, policy and international Azerbaijan, Bangladesh, Bhutan, Bos- relations and to provide nia Herzegovina, Brunei, Cambodia, hands-on experience and Congo, Egypt, Fiji, Guinea, Jordan, networking for the parti- Kenya, Kyrgyzstan, Lao PDR, Lesotho, cipants. Maldives, Morocco, Myanmar, Nepal, Solomon Islands, Sri Lanka, Togo, An integrated teaching and learning that were conducted included Malay- Tonga, Trinidad and Tobago, Turkey, methodologies which included brief- sia’s Foreign Policy, Current Interna- Uzbekistan, Vanuatu and Zimbabwe. ing, discussions, lectures, simulation tional Relations and Global Issues, The objectives of the programme were and exercises were conducted during Regional Security, Diplomatic Skills to enhance the participants’ know- the programme. In general, modules and Language. The participants were

DIPLOMATIC VOICE 27 NEWS

also taken to several study visits for on Overall, the participants had gained a gained networking with Malaysian site briefings, such as to Putrajaya, lot of new knowledge and experience officials and among participants and Malaysia External Trade Development throughout the three-week program- excellent programme”. Corporation (MATRADE) and Bank me. Among the positive comments Negara Malaysia. In addition, the received was, “expectation of the participants were privileged to experi- programme were met, improved enced state level governance, when knowledge and better understanding they visited the historical city of of diplomacy and international rela- Melaka and . tions from the Malaysian experience,

Pre-Posting Orientation Course for Home-Based Staff and Spouses under the Sistem Pentadbiran Kerajaan Malaysia di Luar Negara (SPKM) 1/2014

Consular Matters at Mission, Legal Matters at Missions, Language and Diplomacy, Grooming and Social Etiquette, Fine Dining Etiquette, Royal- ty and Palace Protocol, Role of Spous- es at Mission, Promoting Malaysia as a Preferred Investment Destination and Promoting Malaysia’s Export of Manu- factured Products, Standard Operat- ing Procedure in Humanitarian Crisis, Cross Cultural Awareness and Com- munication, Art of Conversation and The Pre-Posting Orientation Course and skills in diplomacy and interna- Cooking Demonstration. for Home-Based Staff and Spouses tional relations, to expose them to under the Sistem Pentadbiran Kera- matters related the workings at The course received favourable res- jaan Malaysia di Luar Negara (SPKM) mission and to instill esprit de corps ponses from the participants. Not only 1/2014 was successfully conducted among the participants for effective that they found the course to be very from 10 until 21 February 2014 for performance in fulfilling their duties beneficial in exposing them to the officers grade 41 and above. Twenty and responsibilities as representatives overall working at a mission abroad, seven participants from Ministry of of the country. In addition, the course the course also created a platform for Education, Ministry of Defense, Minis- also exposed and prepared the parti- them to build a network of acquain- try of Human Resource, Public Service cipants’ spouses of their varied func- tances as they are from different Department, Department of Islamic tions and responsibilities. ministries and government agencies/ Development Malaysia, Immigration departments. Department, Malaysia Nuclear Agency The ten-day course included interac- and Yayasan Islam Kedah, attended tive lectures, group discussions and The second series of the course will be the course. practical sessions on aspects related conducted from 7 until 11 April 2014, to working at a mission. Among the which will be conducted for home- The objectives of the course were to topics discussed were Financial based staff grade 38 and below. increase the participants’ knowledge Management at Mission, Protocol and

Workshop on Public Diplomacy and Media Skills

The first training programme of 2014, Minister’s Department, Ministry of overview and scope of public di- Workshop on Public Diplomacy and Defence, Malaysian Timber Industry plomacy, to enhance awareness of the Media Skills was held from 20 until 23 Board and IDFR. importance of public diplomacy in January 2014. The workshop was promoting Malaysia’s national inte- attended by 13 officers, namely from The objectives of the workshop were rests at the international arena and to the Ministry of Foreign Affairs, Prime to provide the participants with an enhance the knowledge and skills in

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handling the media in the context of Ujang, Former Editor-in-Chief of Overall, IDFR received positive feed- public diplomacy and advocacy. National News Agency of Malaysia back from the participants, where they () and Effective Media said, “we have gained valuable knowl- Among the modules conducted in- Relations by Mr. Jason Leong, Chief edge, various skills and established clude topics such as Public Diploma- Executive Officer of SIP Consulting new network. It was beneficial in cy, delivered by Dato’ Misran Karmain, Sdn. Bhd. Apart from that, practical giving the participants some ideas on Director General of Department of sessions such as press conference how to deal with the media”. Information and Public Diplomacy, and media interview simulations, were Ministry of Foreign Affairs Malaysia; also conducted by Mr. SW Chan, Cross-Cultural Understanding by Mr. Media Trainer and Consultant from A. Ramachandran; The Role of Media Meridian Communication. in Public Diplomacy by Datuk Azman

Workshop on Fine Dining and Social Etiquette By Khaeriah Zaehera Abd Kayyum

and social etiquette, as well as the guide on the correct formal and infor- mal dress, including evening attire, table etiquette and making a proper toast. YAM Tunku Dara also provided relevant examples, as well as identify- ing various useful tips for the partici- pants.

As part of the practicum, participants were required to prepare and deliver toasts in various diplomatic function settings, either as the host of the function or the recipient of the toast. This was definitely the highlight of the The act of formal dinners has long organised by IDFR for the Diploma in workshop as the participants were been associated with political aristo- Diplomacy (DiD) 1/2014 participants. guided by the YAM Tunku Dara and cracy and power. It is proposed that The workshop was held on 3 March the senior officers on preparing fitting food is not only crucial to the survival 2014 at PARKROYAL Kuala Lumpur speeches as part of their toasts with of individual consumers, but also to Hotel and were attended by 16 DiD correct deportment and more impor- the survival and proliferation of the participants, including senior officers tantly, the key message to be imparted modern nation state. The powerful of IDFR, Ambassador Aminahtun Hj. in each corresponding toasts. symbolism of diplomatic meals, crea- A. Karim, Deputy Director General (C) ted the term “diplomatic gastronomy” of IDFR, Madam Rahimah Yeop, Direc- All in all, it was a successful workshop to describe the prestige based power tor of Academic Studies, Research as the participants not only gained interactions that use food as a and Publication Division and Mr. Haris first-hand knowledge in various facets medium for interaction. Intrinsically, Syarwani, the Course Coordinator. of protocol, proper table etiquette, understanding and mastering the The session conducted by the estee- social graces and the fine art of enter- correct protocol becoming more and med YAM Tunku Dara Tunku Tan Sri taining in diplomatic settings but as more central to prevent faux pas that Naquiah Binti Almarhum Tuanku Ja’af- well as understanding and appreciat- are disconcerting and embarrassing to ar, who is a subject matter expert in ing the importance of these skills in the country’s representative. fine dining and social etiquette, with becoming a good diplomat. After all, vast experience in hosting social knowledge of protocol is crucial, Recognising the importance of under- functions. especially in performing one’s ability to standing correct formal social work in international environment and etiquette, including the fine points of Throughout the workshop, partici- also in comprehending key elements dining etiquette, a Workshop on Fine pants were exposed to appropriate of cross-cultural communication. Dining and Social Etiquette was and standard international protocol

DIPLOMATIC VOICE 29 NEWS

Attachment Programme at the Embassy of Malaysia in Jakarta, Republic of Indonesia By Mohd Firdaus Azman

managed to experience the ups and lows of life as Malaysian diplomats abroad. Participants also had the opportunity to interact with counter- parts from agencies pertinent to their diplomatic roles, including the Ministry of Foreign Affairs of the Republic of Indonesia (KEMLU), School of Foreign Service of the Republic of Indonesia (SEKDILU) and ASEAN Secretariat. Discussion sessions were also held between the participants and the Sixteen participants of the Diploma in of diplomacy and international rela- committee members of Malaysia Diplomacy (DiD) course series 1/2014 tions. It is also designed to equip the Chambers Jakarta (MCJ) and repre- had the opportunity to attend an participants with the knowledge and sentative of the Indonesian Institute of attachment programme at the Embas- skills necessary for their diplomatic Sciences to further understand the sy of Malaysia in Jakarta, Republic of career. local political, economical and social Indonesia from 22 to 29 March 2014. scenes. Apart from the substantive The eight-day programme was head- During the programme, the partici- schedule, the participants also visited ed by Ambassador Aminahtun Hj. A. pants had not only managed to learn National Museum of the Republic of Karim, Deputy Director General (C) of more about the Republic of Indonesia Indonesia and Taman Mini Indonesia IDFR. The programme is aimed to train in the context of politics, economy, Indah. Malaysian junior diplomats in the fields social and culture, but they also

al-Jemaah al-Islamiyah Book Review by Jasmine Jawhar

Southeast Asia Regional Centre for region’s most feared terrorist organi- direction and operations of the organi- Counter-Terrorism (SEARCCT) is a sation. In the effort to demonstrate sation. The manual contains the capacity building and research Centre this, the author began by outlining four philosophy, objectives, principles, or- under the purview of the Ministry of different theories on how JI was estab- ganisational structure, modus operan- Foreign Affairs, Malaysia. In October lished. The first and the most popular di of JI and the ideological construct of 2013, SEARCCT through its Research theory of the four is the argument that JI i.e. the influence of salafi-jihadiyyah and Publications Division published a JI was an offshoot group of Indone- ideology, the misinterpretation of jihad monograph entitled, al-Jemaah al- sia’s Darul Islam (DI) movement. The and the misconception of al Wala wa al Islamiyah written by Kennimrod Sari- second theory explores the idea that JI Bara. buraja. was formed as a result of a “Black Operation” orchestrated by Badan Looking at the organisational structure The monograph is based on an Koordinasi Intelijen Negara (BAKIN), of JI, it is clear that the organisation in-depth study with the aim of while the third theory suggests that the has developed a systematic structure examining and understanding the formation of JI was inspired by the with a top-to-bottom hierarchy that history, ideology, organisational struc- Soviet-Afghan War in the 1980s. The can be divided into upper hierarchy ture, recruitment process, financial last theory claims that JI was formed and lower hierarchy. In the upper resources and operational methods of following the establishment of Pesant- hierarchy setup, the amir (leader), is one of Southeast Asia’s terrorist group ren al-Mukmin (Pondok Ngruki) by assisted by four councils comprising known as the al-Jemaah al-Islamiyah Abdullah Sungkar and Abu Bakar of senior members of JI known as or Jemaah Islamiyah (JI). In this mono- BaÑÉsyir, also known as the founding Majlis Qiyadah Mazkaziyyah (leader- graph, the author managed to gain fathers of JI. ship council), Majlis Syura (advisory first-hand information from former council), Majlis Fatwa (fatwa council) terrorists, academicians, experts and In order to fully understand JI, it is and Majlis Hisbah (disciplinary coun- security personnel in the field of terror- essential to study JI’s own manual cil). Under the four councils, there are ism and counter-terrorism. known as the Pedoman Umum four additional regional command Perjuangan al-Jemaah al-Islamiyah areas including Mantiqi Ula that covers The work not only looks at how JI (PUPJI) in which the author explored in Malaysia and Singapore, Mantiqi came into existence but also how it the monograph. The manual essential- Thani that covers Indonesia (excluding evolved and became one of the ly serve as a guide with regards to the East Kalimantan, Sulawesi and

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Ambon), MantiqÊ Thalith which tion, training, cooperation with other includes Sabah (Malaysia), East militant groups as well as their Kalimantan, Sulawesi and Ambon attempted attacks in order to achieve (Indonesia) and Mindanao (The Philip- their goal of establishing a dawlah pines) and Mantiqi Ukhra which Islamiyyah in the region. Finally, the comprises areas other than the first monograph provides a brief profile of three Mantiqi. Meanwhile the lower prominent JI members and individuals hierarchy consists of wakalah (divi- linked to the organisation. sion), sarayah (battalion), katibah (company), kirdas (platoon), fi´ah At present, the threat of JI, albeit (squad) and Ïaifah (team). disrupted due to counter-terrorism operations in Malaysia, Indonesia and The monograph also discusses the Singapore, remains dangerous. The recruitment methods of JI which is emergence of new networks, splinter achieved through friendship, kinship, groups, sleeper cells, recidivism and education institutions and religious links with other militant entities conti- activities in mosques. In that regard, strengthened through familial ties nues to be a threat. Therefore, with JI’s recruitment process is similar to (arranged marriages). the publication of this monograph, it is that of other militant groups where it hope that the readers will have a better begins with ‘talent-spotting’ to identify The monograph also map out JI’s understanding of the dynamics of JI individuals possessing certain charac- comprehensive plan of action that thus adding into the existing body of teristics and skill sets. The relationship includes operating under the guise of knowledge in the field of terrorism between the newly recruited cadres religious works and activities such as and counter-terrorism. and existing members will be further daÑwah, economic activities, educa-

What They Say... “In my personal view, I feel the course is effective and well organised. It is a perfect course for any diplomat, especially for those who are relatively young in their careers. The course has given me new insights on diplomacy and it has also provided me with an excellent opportunity to build networks with friends/diplomats from 28 different countries. It has also enabled me to learn new and interesting topics such as Blue Ocean Strategy and also to learn from the experiences of seasoned diplomats as well as from experi- enced trainers from both public and private sectors. However, it would be good if the duration of the course is increased to four weeks so that we will have enough time to learn the topics in greater detail.”

Tandin Dorji Ministry of Foreign Affairs, Bhutan (Participant of Diplomatic Training Course for International Participants 1/2014)

“It has provided me with the foundation to Public International Law which is practical and relevant especially when involving negotiations of trade treaties. I had brief knowledge on Public International Law before; however, little by little I gained a good overview and learned bits and pieces I didn’t know before. I really love the flexible approach of which whenever partici- pants asked questions during the presentations, the presenters/lecturers were willing to entertain and answer them by giving examples of cases for a better Shifrah Nadzry Ministry of International Trade and picture. As a suggestion, the course will be more impactful if it can be expanded Industry (MITI) to more than four days so that each topic can be discussed more thoroughly.” (Participant of Workshop on Public International Law)

DIPLOMATIC VOICE 31 NEWS

*

Pre-Posting Orientation Course for Home Base Staff and Spouses under Sistem Pentadbiran Kerajaan Malaysia 7-11 April 2014 di Luar Negara (SPKM) 2/2014 (Grade 38 and Below)

Effective Presentation Skills 1/2014 8-11 April 2014

Speech Writing Course for DiD Participants 14-15 April 2014 Speech Writing Course for Intermediate Level 16-18 April 2014

Speech Writing Course for Advanced Level 28-30 April 2014

French Level V 5 May-3 September 2014 French Level VII 6 May-4 September 2014

Spanish Level V 6 May-26 August 2014 Spanish Level II 7 May-27 August 2014

Orientation Course for Secretaries and Executive Officers 19-30 May 2014

Pre-Posting Orientation Course for Home Base Staff and Spouses under Sistem Pentadbiran Kerajaan Malaysia 19-30 May 2014 di Luar Negara (SPKM) 3/2014 (Grade 41 and Above)

MTCP: English Language Course for Diplomacy 1/2014 19-30 May 2014

ASEAN China Young Diplomats Training Course 19-30 May 2014 Crisis Management Course for International Participants 2014 2-20 June 2014 Diploma in Diplomacy 2/2014 2 June-5 September 2014

Spanish Level VII 16 June-15 December 2014

Effective Writing Skills 1/2014 17-20 June 2014 * Subject to changes

To our new colleagues, who recently joined the IDFR family To our colleagues, who left us with pleasant Siti Nooraznie Abdul Rahim memories Saiful Ezane Mozlan @ Mazlan Dato’ Zulkifli Yaacob Asmat Zainal Abidin – transferred to the Ministry of Foreign Affairs, Malaysia Afidah A. Manaf Nizam Limun Norazizah Azis – transferred to the Institute for Medical Research, Muhamad Syahfie Md Saleh Malaysia Hanriyani Sahmawi Dev Kumar A/L Balakrishnan Mohd Hawari Hashim – transferred to the Economic Planning Unit (EPU), Mohd Nazidrul Ahmad Yazid Prime Minister’s Department Malaysia Sarimah Bonot – transferred to the National Library of Malaysia To our colleague who recently had a ‘visit from the stork’ Mohd Noor Ahmad Jusoh – transferred to the Nina Sharida Mohd Arshad

Editorial Committee

Patron : Dato’ Hussin Nayan Contributors: Rafizah Zahri, Haris Syarwani Razali, Advisors : Puan Norani Ibrahim Jasmine Mohamed Jawhar, Mohd Firdaus Azman, Ambassador Aminahtun Haji A. Karim Khaeriah Zaehera Abd Kayyum, Amir Hamzah Mohd Nasir, Editor : Rahimah Yeop Azmah Mahmud, Syahrul Nizzam Nordin, Awang Editorial Team : Noraini Nong, Dzuita Mohamed Mohammad Putra Awang Sopeian.

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