2nd South Pacific Aviation Safety Management Systems Symposium Queenstown, 17 th /18 th Feb 2010 Symposium Programme compiled, designed and sponsored by , , 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010 SMS Implementation and Metrics “How do you do it , and how do you measure it” DAY ONE (17 th Feb 2010) Times Activity / Presentation Speaker 10.00-10.30 Registrations and Morning Tea - Sponsored by Queenstown Airport 10.30-10.40 • Call together Capt Bryan Wyness • Welcome on behalf of AIA Irene King • Welcome on behalf of CAANZ Graeme Harris 10.40-11.05 • GAPAN welcome Capt Wyness • Summaries and Reflectives from the first Symposium (getting on the same page) • Symposium Themes and format SMS Progress Reports: our `systems of safety’ of `systems our our `systems of safety’ of `systems our our `systems of safety’ of safety’ `systems of our `systems our • SAC/IRM Committees Ashok Poduval • ACAG and PWG (Project Working Group) Qwilton Biel • CAANZ Simon Clegg 11.05-11.45 • “The challenges of SMS implementation Dr Rob Lee and integration - some practical guidance” 11.45-12.10 • “A look at the new AS/NZS31000 - Geraint Birmingham implications and insights for the development of SMS’s” 12.10-12.20 • Questions From Delegates 12.20-12.50 Lunch – Sponsored by Navigatus Risk Consulting 12.50-12.55 Brief on the first workshop – format and Neil Airey outcome, 12.55-13.25 Workshop #1 1. Identify Top 10 issues within each 1. Odd Numbered Groups Certificate (Airline, GA, Airport, Airways How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How and Maintenance), 2. Identify the Top 10 issues between 2. Even Numbered Groups Certificate Holders 13.25-13.40 Report back on Workshop discussions , Page 3 of 18 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010 13.40-14.10 • Oxford Aviation Study Group: “Where is Capt Fred Douglas SMS now and where is it going” 14.10-14.50 • Just Culture Dr Claire Marrison 14.50-15.20 • “How will the CAANZ assess and evaluate Simon Clegg safety management systems?” 15.20-15.35 Afternoon Tea 15.35-16.05 Implementation of SMS by CASA Peter Cromarty 16.05-16.45 “Measuring Safety Performance of Dr Rob Lee our our our our our our our individuals and organisations” 16.45-17.15 From a Commission of enquiry perspective; Lois Hutchinson “the devil is in the detail” 17.15-17.20 Brief on the second workshop Neil Airey 17.20-18.00 Workshop #2 1. What metrics can be used in audit? Delegate Groups 2. What metrics can be used in occurrences and investigations? 3. What are some other `lead indicator’ metrics, 4. For your Annual Management Review - `systems of safety’ `systems of safety’ `systems of `systems of safety’ `systems of safety’ `systems of how would you measure the health of a company/organisation? 18.00-18.15 Report back on Workshop discussions • Peter Cromarty, 18.15-18.35 Reflectives • Dr Claire Marrison, • Simon Clegg, How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How • Dr Rob Lee Dinner to be held at 7pm in the Impressions Restaurant DINNER – Sponsored by Airbus DINNER BEVERAGES – Sponsored by Airways New Zealand , Page 4 of 18 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010 SMS Implementation and Metrics “How do you do it, and how do you measure it” DAY TWO (18 th Feb 2010) Times Activity / Presentation Speaker 07.30-08.00 Registration and a coffee 08.00-08.15 • Insights overnight, and Capt Bryan Wyness • Powerpoints of Workshops #1 and #2 Neil Airey 08.15-08.20 • Focus on today: Implementation and Bryan Wyness SMS Tools 08.20-08.45 • “One Industry – 4million passengers” GPCAPT Stephen Davies-Howard 08.45-10.00 “What might SMS look like : • General Aviation Richard Rayward • Airport John Eyley • Airline/Maintenance Errol Burtenshaw • Airways Russell Buckley • SMS inside the Regulator Simon Clegg 10.00-10.15 Morning Tea 10.15-10.20 Brief on the third workshop Neil Airey knowing where we are at and where others are are at’ others are at’ where and at others are where and we at where are knowing we where knowing knowing where we are at and where others are are at’ others are at’ where and at others are where and we atwhere are knowing we where knowing 10.20-11.00 Workshop #3 - - - - 1. Draw and describe a model system of 1. Odd No. Groups safety, 2. Identification of the required level of 2. Even No. Groups safety performance 11.00-11.15 Report back on Workshop discussions Tools of an SMS Odd Numbered Groups: Even Numbered Groups: 11.15- 11.45 • Electronic Flight Bag (EFB) – a solution, • Alertness within an SMS – Capt William Lonergan , Dr David Powell and Capt Greg Fallow , `Performanced Based Measurement Measurement Measurement Based `Performanced Based `Performanced `Performanced Based Measurement Measurement Measurement Based `Performanced Based `Performanced 11.45-12.15 • Flight Data Analysis (FOQA) – John • AQD – Ted Thomas , Shepherd , , Page 5 of 18 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010 12.15-12.45 Lunch – Sponsored by Air New Zealand Tools of an SMS 12.45-13.15 • BowTie : • Threat & Error Management – WGCDR Johan Bosch Laurie Earl and Capt Arthur Gatland 13.15-13.45 • Alertness within an SMS: • Electronic Flight Bag (EFB) – a Dr David Powell and Capt solution, Capt William Greg Fallow , Lonergan , 13.45-14.15 • AQD – Ted Thomas, • Flight Data Analysis (FOQA) – John Shepherd , 14.15-14.45 • Threat & Error Management • BowTie – WGCDR Johan Bosch Laurie Earl and Capt Arthur Gatland 14.45-15.00 Afternoon Tea • AIA 15.00-15.15 Commitments • CAANZ • GAPAN • Simon Clegg, 15.15-15.30 Reflectives • GPCAPT Stephen Davies- Howard, • Dr Rob Lee. Thank you for your attendance at this year’s symposium. A feedback form has been included on the back page of this programme. Could you please complete it and return it to the registration desk before you leave. , Page 6 of 18 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010 Speakers/Presenters in alphabetical order Neil Airey Neil is a former aircraft engineer, airline quality assurance team leader, Manager SMS (CAANZ Senior Nominated Person in two categories) and safety & risk professional with extensive knowledge of operations and regulatory frameworks throughout Australasia and the South Pacific. In his 38 year career, he has managed the application (and revoking) of Air Operator Certificates (AOC) with the Civil Aviation Authority of NZ and Foreign Regulators on behalf of Air New Zealand’s Zeal 320 Ltd subsidiary, he has managed several IOSA audits (three different AOCs), and led management reviews from a pilot and ground operation perspective for aircraft operations into and out of the Pacific Islands. He is completing studies for a Bachelor of Business degree at Massey University (specialty in Organisation Management/Behaviours and holds NZ Institute of Management (NZIM) Diploma in Management, an Audit Certificate, and belongs to the New Zealand Quality College. Today Neil is co-Director of NZ Safety Management Systems Ltd which is well known for its training in SMS, conference lectures and consultancy services. Geraint Bermingham Geraint has a passion for managing risk and safety in high-risk environments and in particular the practical application of theory. This is reflected in his career that has spanned a wide range of safety critical fields including nuclear power plant and submarine operations, industrial and power generation plant design and aviation operational risk, and his active involvement in risk related standards development. He is a member of the Joint Australian/New Zealand committee on risk management and has been the New Zealand representative on the international committee that has just published ISO13000 . Specific safety management roles have included membership of the safety management committee of Europe’s largest industrial site, submarine safety training officer and flight deck operations controller. As a consultant specialising in risk management Geraint has advised a wide range organizations on safety risk methodologies. Projects have included safety assessments and safety management schemes for geo-thermal power stations, RNP flight operations, and aviation power systems. His risk management work has extended to manufacturing, bioresearch, essential infrastructure, oil production and rail transport sectors. Geraint’s belief, based upon personal observations, is that there is a direct correlation between safety performance and business performance. , Page 7 of 18 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010 Qwilton Biel Qwilton is the CEO of Heli Harvest Ltd. He assumed this role in November 2008, having previously been responsible for administration and operational safety within the company heavy lift helicopter operations. His involvement with aviation industry matters has included chairing the AIA Helicopter Division and leading the development of airspace procedures overhead large public events in the Auckland region. Qwilton is the AIA representative on ACAG (Aviation Community Advisory Group) which is charged with providing input to CAA and MoT on rules development in New Zealand.