2nd South Pacific Aviation

Safety Management Systems

Symposium

Queenstown, 17 th /18 th Feb 2010

Symposium Programme compiled, designed and sponsored by

, , 2nd South Pacific Aviation `Safety Management Systems’ Symposium – Queenstown, 17 th /18 th Feb 2010

SMS Implementation and Metrics “How do you do it , and how do you measure it” DAY ONE (17 th Feb 2010) Times Activity / Presentation Speaker 10.00-10.30 Registrations and Morning Tea - Sponsored by 10.30-10.40 • Call together Capt Bryan Wyness

• Welcome on behalf of AIA Irene King • Welcome on behalf of CAANZ Graeme Harris 10.40-11.05 • GAPAN welcome Capt Wyness • Summaries and Reflectives from the first Symposium (getting on the same page) • Symposium Themes and format SMS Progress Reports: our `systems of safety’ of `systems our our `systems of safety’ of `systems our our `systems of safety’ of safety’ `systems of our `systems our • SAC/IRM Committees Ashok Poduval • ACAG and PWG (Project Working Group) Qwilton Biel • CAANZ Simon Clegg 11.05-11.45 • “The challenges of SMS implementation Dr Rob Lee and integration - some practical guidance” 11.45-12.10 • “A look at the new AS/NZS31000 - Geraint Birmingham implications and insights for the development of SMS’s” 12.10-12.20 • Questions From Delegates 12.20-12.50 Lunch – Sponsored by Navigatus Risk Consulting 12.50-12.55 Brief on the first workshop – format and Neil Airey outcome, 12.55-13.25 Workshop #1 1. Identify Top 10 issues within each 1. Odd Numbered Groups Certificate (Airline, GA, Airport, Airways How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How and Maintenance),

2. Identify the Top 10 issues between 2. Even Numbered Groups Certificate Holders 13.25-13.40 Report back on Workshop discussions

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13.40-14.10 • Oxford Aviation Study Group: “Where is Capt Fred Douglas SMS now and where is it going” 14.10-14.50 • Just Culture Dr Claire Marrison 14.50-15.20 • “How will the CAANZ assess and evaluate Simon Clegg safety management systems?” 15.20-15.35 Afternoon Tea 15.35-16.05 Implementation of SMS by CASA Peter Cromarty 16.05-16.45 “Measuring Safety Performance of Dr Rob Lee our our our our our our our individuals and organisations” 16.45-17.15 From a Commission of enquiry perspective; Lois Hutchinson “the devil is in the detail” 17.15-17.20 Brief on the second workshop Neil Airey 17.20-18.00 Workshop #2

1. What metrics can be used in audit? Delegate Groups 2. What metrics can be used in occurrences and investigations? 3. What are some other `lead indicator’ metrics, 4. For your Annual Management Review - `systems of safety’ `systems of safety’ `systems of `systems of safety’ `systems of safety’ `systems of how would you measure the health of a company/organisation? 18.00-18.15 Report back on Workshop discussions • Peter Cromarty, 18.15-18.35 Reflectives • Dr Claire Marrison, • Simon Clegg, How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How How are we integrating, operating and implementing implementing and operating integrating, we are How • Dr Rob Lee Dinner to be held at 7pm in the Impressions Restaurant DINNER – Sponsored by Airbus DINNER BEVERAGES – Sponsored by Airways New Zealand

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SMS Implementation and Metrics “How do you do it, and how do you measure it”

DAY TWO (18 th Feb 2010) Times Activity / Presentation Speaker

07.30-08.00 Registration and a coffee 08.00-08.15 • Insights overnight, and Capt Bryan Wyness • Powerpoints of Workshops #1 and #2 Neil Airey 08.15-08.20 • Focus on today: Implementation and Bryan Wyness SMS Tools 08.20-08.45 • “One Industry – 4million passengers” GPCAPT Stephen Davies-Howard 08.45-10.00 “What might SMS look like : • General Aviation Richard Rayward • Airport John Eyley • Airline/Maintenance Errol Burtenshaw • Airways Russell Buckley • SMS inside the Regulator Simon Clegg 10.00-10.15 Morning Tea 10.15-10.20 Brief on the third workshop Neil Airey knowing where we are at and where others are are at’ others are at’ where and at others are where and we atwhere are knowing we where knowing knowing where we are at and where others are are at’ others are at’ where and at others are where and we atwhere are knowing we where knowing 10.20-11.00 Workshop #3 - - - - 1. Draw and describe a model system of 1. Odd No. Groups safety,

2. Identification of the required level of 2. Even No. Groups safety performance 11.00-11.15 Report back on Workshop discussions

Tools of an SMS Odd Numbered Groups: Even Numbered Groups: 11.15- 11.45 • Electronic Flight Bag (EFB) – a solution, • Alertness within an SMS – Capt William Lonergan , Dr David Powell and Capt Greg Fallow ,

`Performanced Based Measurement Measurement Measurement Based `Performanced Based `Performanced `Performanced Based Measurement Measurement Measurement Based `Performanced Based `Performanced 11.45-12.15 • Flight Data Analysis (FOQA) – John • AQD – Ted Thomas , Shepherd ,

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12.15-12.45 Lunch – Sponsored by Air New Zealand

Tools of an SMS 12.45-13.15 • BowTie : • Threat & Error Management – WGCDR Johan Bosch Laurie Earl and Capt Arthur Gatland 13.15-13.45 • Alertness within an SMS: • Electronic Flight Bag (EFB) – a Dr David Powell and Capt solution, Capt William

Greg Fallow , Lonergan , 13.45-14.15 • AQD – Ted Thomas, • Flight Data Analysis (FOQA) – John Shepherd ,

14.15-14.45 • Threat & Error Management • BowTie – WGCDR Johan Bosch Laurie Earl and Capt Arthur Gatland 14.45-15.00 Afternoon Tea • AIA 15.00-15.15 Commitments • CAANZ • GAPAN • Simon Clegg, 15.15-15.30 Reflectives • GPCAPT Stephen Davies- Howard, • Dr Rob Lee.

Thank you for your attendance at this year’s symposium. A feedback form has been included on the back page of this programme. Could you please complete it and return it to the registration desk before you leave.

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Speakers/Presenters in alphabetical order

Neil Airey

Neil is a former aircraft engineer, airline quality assurance team leader, Manager SMS (CAANZ Senior Nominated Person in two categories) and safety & risk professional with extensive knowledge of operations and regulatory frameworks throughout Australasia and the South Pacific.

In his 38 year career, he has managed the application (and revoking) of Air Operator Certificates (AOC) with the Civil Aviation Authority of NZ and Foreign Regulators on behalf of Air New Zealand’s Zeal 320 Ltd subsidiary, he has managed several IOSA audits (three different AOCs), and led management reviews from a pilot and ground operation perspective for aircraft operations into and out of the Pacific Islands.

He is completing studies for a Bachelor of Business degree at Massey University (specialty in Organisation Management/Behaviours and holds NZ Institute of Management (NZIM) Diploma in Management, an Audit Certificate, and belongs to the New Zealand Quality College.

Today Neil is co-Director of NZ Safety Management Systems Ltd which is well known for its training in SMS, conference lectures and consultancy services.

Geraint Bermingham Geraint has a passion for managing risk and safety in high-risk environments and in particular the practical application of theory. This is reflected in his career that has spanned a wide range of safety critical fields including nuclear power plant and submarine operations, industrial and power generation plant design and aviation operational risk, and his active involvement in risk related standards development. He is a member of the Joint Australian/New Zealand committee on risk management and has been the New Zealand representative on the international committee that has just published ISO13000 . Specific safety management roles have included membership of the safety management committee of Europe’s largest industrial site, submarine safety training and flight deck operations controller. As a consultant specialising in risk management Geraint has advised a wide range organizations on safety risk methodologies. Projects have included safety assessments and safety management schemes for geo-thermal power stations, RNP flight operations, and aviation power systems. His risk management work has extended to manufacturing, bioresearch, essential infrastructure, oil production and rail transport sectors. Geraint’s belief, based upon personal observations, is that there is a direct correlation between safety performance and business performance.

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Qwilton Biel Qwilton is the CEO of Heli Harvest Ltd. He assumed this role in November 2008, having previously been responsible for administration and operational safety within the company heavy lift helicopter operations. His involvement with aviation industry matters has included chairing the AIA Helicopter Division and leading the development of airspace procedures overhead large public events in the Auckland region. Qwilton is the AIA representative on ACAG (Aviation Community Advisory Group) which is charged with providing input to CAA and MoT on rules development in New Zealand.

Wing Commander Johan Bosch

Wing Commander Johan Bosch flew in the Orion maritime patrol aircraft for more than a decade; has served in command, staff and operations posts; and has also served in overseas operational tours. He is currently the Director of Air Force Safety and Health, responsible for aviation and occupational safety; environmental and occupational health; and safety and health education and assessment.

Wing Commander Bosch holds a Master of Philosophy (Defence and Strategic Studies), is a graduate of the RNZAF Command and Staff College, and has completed several joint and specialist courses. He has been awarded the Operational Service Medal, the General Service Medal for Bougainville and (Primary), the Armed Forces Award, and a Maritime Commanders Commendation.

Russell Buckley

Russ Buckley is Head of Safety and Risk with Airways NZ.

Russ has been with Airways NZ since April 1968, starting as an operational air traffic controller. As Head of Safety and Risk, Russ is involved in policy and strategy development and implementation; embedding safety into Airways culture and providing leadership on safety issues within the wider aviation community. Safety is at the heart of Airways business and Russ has set about building up a team of dedicated professionals committed to realizing Airways safety goal of 'Zero Incidents'. Forty years in ANS as controller and Safety management he has held aerodrome, area and approach ratings for Hamilton and Christchurch. He has a degree in psychology and is currently undertaking research into Lapses of Responsiveness.

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Errol Burtenshaw Errol comes from the Mainland, born and educated in Southland, he served in the RNZAF for 21 years in management, supervision and training roles, joining Air New Zealand in 1985.

Errol is currently Manager Operational Integrity and Safety his role purpose is to lead and manage the operation of a fully integrated system of safety within Air New Zealand and to ensure continued compliance to Company, Civil Aviation Authority of NZ and foreign regulatory requirements through the internal management system. This role has access to the Chief Executive for matters affecting safety.

In the late 90’s Errol lead the introduction of the first Quality Assurance functions into the Flight Operations Division. This included managing the introduction of an Integrated Quality Management System across the Airline Divisions to satisfy the new rule requirements for issue of an Air Operator Certificate (AOC). The system remains today however with the drive to increase safety in the Air Transport industry the new thrust is to introduce Integrated Safety Management Systems. This, plus education of the same is central to his role.

Simon Clegg

Simon is currently the General Manager - Government Relations, Planning & Strategy, with the NZ CAA.

Simon joined the CAA in February 2008. He is responsible for rules development and leads the CAA’s SMS implementation group. Prior to commencing this position he was the Australian Government Representative on the ICAO Council in Montreal. He was a member of the Council that adopted the SMS-approach and which incorporated the SMS provisions into the various Annexes in 2006. Whilst working in the Australian Government he played a leading role in most of the major aviation reforms in Australia that occurred during the late 1990s & early 2000s.

Peter Cromarty

Peter Cromarty is Executive Manager, Airspace and Aerodrome Regulation Division, Civil Aviation Safety Authority Australia.

Peter has nearly 40 years experience in the aviation industry. He started his career as an area radar controller in Scotland, N Ireland and the London Air Traffic Control Centre. He then worked as a pilot in the before returning to ATC in the Middle East for seven years. Following a spell as an ATC instructor he rejoined the CAA (UK) to work in various roles in the regulation of air traffic services. During this period Peter undertook several safety audits outside the UK including Finland, Mauritius, Cayman Islands, British Virgin Islands and Ghana.

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For 3 years prior to his move to Australia, Peter was a senior manager at Air Safety Support International, a subsidiary of the UK CAA, where he was responsible for the creation and roll-out of a complete regulatory system for the UK Overseas Territories.

Since joining the Australian Civil Aviation Safety Authority in June 2007 Peter has taken over responsibility for the regulation of Australian-administered airspace, the ATM/CNS system and the 300 certified and registered aerodromes.

Peter has been involved in Safety Management Systems since the first approvals and audits of the National Air Traffic Services in UK in the early 1990s.

Group Captain Stephen DAVIES HOWARD MA MBA

Group Captain Stephen Davies Howard joined the in 1981 as a fighter pilot serving on the F4 Phantom in the Air Defence role with No 29(F) Squadron and as a tactics and air combat instructor with No 228 Operational Conversion Unit. He has completed staff appointments in the Directorate of Air Operations, Ministry of Defence; he was a course director at the Joint Services Command and Staff College lecturing on the International and Defence Studies Masters programme; Personal Staff Officer to the Chief of Staff Headquarters Strike Command; and latterly the Chiefs of the Air Staff, Sir and Sir . In the rank of Group Captain he was appointed Deputy Director Operational Capability in the Ministry of Defence, and as an acting 1 star Director Operational Capability, he conducted the House of Commons Defence Committee inquiry into the deaths of recruits at the Deepcut training barracks. In 2005 he took up a diplomatic appointment as an air attaché at the British Embassy, Washington DC. In 2006 he enlisted in the Royal New Zealand Air Force. Group Captain Davies Howard completed a tour as the Director of Capability in the Air Staff, Wellington as a wing commander and he was appointed Commander Training Group in the rank of Group Captain in January 2009. He has a Masters degree in Defence Studies (Kings College, London) and a Masters in Business Administration. He was elected as a Freeman of the City of London in 2004.

Fred Douglas Fred Douglas learned to fly at the Waikato Aero Club. He instructed there prior to joining the National Airways Corporation in 1963, flying DC3s, F27s and Viscounts. He joined Air New Zealand in 1970 and flew Electras, DC8s, DC10s, B747s, B767s and B737s. He held various flying and change management roles and was Manager Flight Operations for 10 years. In 1998 he became Business Manager of Air New Zealand National ,retiring in 2000. He was a member of the New Zealand Delegation to the Second Asia/Pacific Regional Air Navigation Conference in in 1982 and a member then chairman of IATA's Asia/Pacific Technical Panel for 14 years. He joined the Aviation Study Group at Oxford in 1997 and is the current chairman. He was an Industrial Fellow at Oxford for 4 years. He is now an aviation safety and operational management consultant and has worked with QANTAS, Freedom, Aerothai, the AIA and others over the past 10 years.

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Ms Laurie Earl

I am currently studying full time at Griffith University, Aviation for a PhD in Aviation. Also lecturing to BAv student pilots in Human Factors and Aviation Psychology both at Griffith and Massey University, NZ

My PhD is looking at Line Operations Safety Audit (LOSA) for single pilot operations which came about from a combination of interest in the LOSA methodology when it was introduced into the airline where I was working at the time, and the issue around General Aviation whilst working in the Aviation Safety group at NZ Ministry of Transport. A chance encounter at a conference with Patrick Murray of the LOSA Collaborative and ex Cathay Pacific led me to continue my studies under his supervision at Griffith University.

I have already carried out some initial filming at Archerfield to test the camera methodology of data collection in single-pilot operations and am currently working with the Royal Flying Dr Service (RFDS)

I am working my way thru my own PPL so have some understanding of the GA world and have a passion for aviation. A far cry from my previous career in nursing – although that did include working on the QM2

Jon Eyley

Completed 19 years as a pilot in the Royal Air Force (1976 to 1995) and flew the Hunter, Lightning and F4 Phantom followed by 11 years instructional duties on the Hawk aircraft, including 3 years on Loan Service with the Dubai Air Force flying Hawk Mk61 and Aermacchi 326 and 339 aircraft – Qualified Weapons, Tactics and Flying Instructor.

Emigrated to New Zealand in 1996 and completed a total of 8 years with the Royal New Zealand Air Force, 3 years as a pilot instructor on the Pilot Training Squadron flying the CT4B Airtrainer and then 5 years as Officer Commanding Operations Squadron at RNZAF Base Ohakea.

My time with the RNZAF was interspersed with a 3 year contract with British Aerospace in Saudi Arabia as a Hawk Simulator Instructor.

On leaving the military, I joined the Wellington International Airport team in April 2007 as the Airside Operations Manager and thence to my current position of Manager Safety and Quality Assurance in December 2008.

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Captain Greg Fallow

Captain Greg Fallow is a Boeing 777 captain for Air New Zealand who has made a tremendous contribution to aviation safety over the years. An IFALPA accredited accident investigator, Capt. Fallow is well known for his contribution to safety in the aviation community and is accepted as a leading subject matter expert in human factors and fatigue management. Greg was the recipient of the 2009 ‘ JIM COLLINS MEMORIAL AWARD FOR EXCEPTIONAL CONTRIBUTION TO AVIATION SAFETY.’

Arthur Gatland

Arthur Gatland is currently employed as a Boeing 777 Captain and Airline Flight Examiner for Air New Zealand. He has enjoyed being involved in various forms of aviation for 46 years, since commencing gliding at the age of 13.

He spent 11 years in the Royal Air Force, flying Harriers, Hunters and Hawks, including 3 years instructing at the weapons and air combat school. After returning to NZ, he joined Air NZ, where he has been employed for 30 years, flying F27, B737, B767 and B777, and instructing for most of his Air NZ career. He also spent 10 years in Air NZ management as Manager Flight Standards, with responsibility for training and standards of all Air NZ pilots and cabin crew. He also acted as CFI of the Auckland Gliding Club for 8 years and is still a current A Cat glider instructor and glider aerobatic display pilot.

Arthur oversaw the introduction of Threat and Error Management into Air NZ, and has recently developed a TEM Course for gliding in NZ. He is a keen sportsman and has represented NZ in fencing and windsurfing. He is married with a son, daughter and one grand-daughter.

Graeme Harris Graeme is currently the Assistant Director at the CAA. He is a former RNZAF Engineering Officer with experience in the electrical and airline industries. This is his second stint at the CAA having served a brief period as the team leader airline surveillance in the late 90s. Prior to taking up his current appointment he was the General Manager of the CAA Personnel Licensing and Aviation Services Group with responsibility for CAA activity related to airports, airspace, air traffic services, personal licensing and medical certification, the administration of the HSE Act and aviation security.

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Lois Hutchinson

Lois Hutchinson is the Chief Executive of New Zealand’s Transport Accident Investigation Commission. Lois was appointed to her role in July 2005.

Lois is a career state servant with a focus on government service delivery. Her work includes executive management roles in the social justice, health, and transport sectors of New Zealand’s state sector. Her roles included working for twelve years in censorship as New Zealand’s Video Recordings Authority (1987-1992), then as Deputy Chief Censor in the Office of Film & Literature Classification (1992-1998). Lois then moved into the health sector, working for the Accident Compensation Corporation managing citizens’ claims for compensation for injuries suffered from sexual abuse and medical misadventure (1998-2000), then MidCentral District Health Board as Group Manager, Acute Surgical Services, then General Manager, Hospital and Health Services (2001-2005).

Lois has a Masters of Public Policy degree, an undergraduate degree in philosophy and psychology, and is a Registered Nurse.

Dr Rob Lee, BA(Hons), ANU; PhD(St Andrews), FRAeS, FCILT. Aviation Safety Consultant, Group Captain, RAAF Specialist Reserve

From 1989 to 1999, Rob Lee was the Director of the Australian Bureau of Air Safety Investigation, pioneering the application of advanced human factors and systems safety concepts.

In 2000 he became an international consultant on human factors and systems safety in aviation and other high technology industries, working with airlines, airports, air traffic service providers, regulators and safety investigation agencies - including the investigations of major accidents involving A320, B747, B757 and TU154M aircraft. He was an adviser to the Boards of Inquiry into the 2005 RAN Sea King accident in Indonesia, and the 2006 Army Black Hawk accident off Fiji.

He lectures on Integrated Safety Management Systems at the Singapore Aviation Academy, and has worked with the aviation regulators of Australia and Singapore in their safety management system implementation programs. Rob Lee has won the Henry Wigram Award of the New Zealand Division of the Royal Aeronautical Society, the Aviation Human Factors Achievement Award of the Australian Aviation Psychology Association, and an International Prize from the Captain A. G. Vette Flight Safety Research Trust of New Zealand.

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Capt William Lonergan’s William has a good Kiwi background training as a pilot with the RNZAF and then working as a commercial pilot and flying instructor with the Southland Aero Club. He left for the UK in 1960 and joined the Royal Air Force spending the next 16 years flying the Jet Provost, Gnat and the Hunter. During this time with the RAF he became an A2 QFI, Instrument Rating Examiner and spent 2 years as an Engineering Test Pilot. William has a BA in `Mathematics and Management’ from the Open University and an MA in `Systems in Management’ from the University of Lancaster. From 1976 onwards he was involved with the use of micro-computers in management and production systems applications. In 1996 he got back into the aviation business working as a consultant to airlines wanting to use the PC for operations management. This lead to working on Crewing and Flight Operations systems, and to work on the first Runway Performance Computer for a small airline operating the BAC 1-11 500. Maestro- Aviation was later setup to research and develop applications for the Electronic Flight Bag. This work is on-going......

Dr Claire Marrison

Dr. Claire Marrison is Manager, Safety Systems, Risk and Analysis for Airservices Australia

Claire has worked the safety management field for over 20 years. She commenced her career with a UK based airline, before doing research into passenger behaviour in aircraft emergencies on behalf of the UK Civil Aviation Authority.

Claire worked as an investigator for the Bureau of Air Safety Investigation, now the Australian Transport Safety Bureau for five years, which included a secondment to the National Transport Safety Board to work on a major accident investigation.

In 1995, she commenced working for Airservices and has worked in a number of roles with the organisation since this time. She is currently responsible, among other things, for the operational and workplace safety management systems, the organisation’s safety strategy, corporate risk management framework and operational analysis. She also is co-chair of the Civil Aviation Navigation Service Organisation’s SMS Working Group.

Ashok Poduval

Mr. Ashok Poduval is the CEO of Massey University School of Aviation. He has been a check and training captain with Indian Airlines and Gulf Air on B-737 and A-320 aircraft, has over 12,500 hours of airline jet flying experience, and holds a current New Zealand Airline Transport Pilot’s Licence, as well as ATP licences from India, Oman and Canada.

Mr. Poduval has held the positions of Manager Human Factors Program, Head of Human Resources, & Head of Corporate Training and Development with Gulf Air, in Bahrain,

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over a number of years, and was also the Director of Flight Operations and Safety Services with IATA based at Montreal for four years. He has written and presented a number of papers on human factors and safety at various international conferences, and has been on numerous IATA and ICAO technical panels and working groups

Mr. Poduval has tertiary qualifications in business administration and aeronautics, and is currently completing a Master of Management degree with Massey University specializing in Corporate Governance.

David Powell

MBChB, DAvMED Otago University, DAvMED Royal College of Physicians London, DOCCMED, FRNZCGP, FAFOEM

David’s current vocational registration is as a Specialist in Occupational Medicine with Medical Council of New Zealand.

He was House Officer in Medicine, Orthopaedics, Emergency, Surgery, Anaesthetics; with the Waikato Hospital Board, and also General Practice Locum tenens. From December 1987 to November 1991 he was Medical Officer RNZAF Base Auckland and Defence Environmental Medicine Unit, and did a tour of duty as Team leader in yaws eradication programme in Tanna, Vanuatu, and in 1991 was Medical Officer RAF detachment Bahrain during the Gulf War. He was then appointed as the Anaesthetics Registrar Auckland/Middlemore hospitals; also General Practice Locum tenens.

From Apr 1993 – Nov 1996: he was RNZAF Officer Commanding Aviation Medicine Unit and during this time was Joint Recipient TTCP Achievement Award 1995, responsible for air accident/incident investigation , and Group Medical Officer NZ Special Air Services. After a term as Emergency Department Registrar, Auckland Hospital, he joined the Auckland Rescue Helicopter Trust as Medical Officer, and in 1997 took up his present appointment as Chief Medical Officer, Air New Zealand Ltd, where he also chaired the crew alertness study group for a number of years. He is also Clinical Senior Lecturer in Aviation Medicine (for the past ten years) at Otago University.

David has held and currently holds a number of additional appointments including; President, Aviation Medicine Society of Australia and New Zealand (NZ Inc), Fellow Aerospace Medical Association, and Member International Academy of Aviation and Space Medicine. He is also Medical Advisor, Aviation Industry Association of NZ, and Hon Medical Advisor, GAPAN.

Richard Rayward

Richard has been responsible for the operation of Air Safaris for 40 years during which time the company has been involved in a wide range of activities including bush flying, ski-plane operations, sheep spotting and hay dropping, bird counts, aerial photography, general charter and scheduled IFR operations, with the core tourist business specialising in scenic operations in the Aoraki Mt Cook and Glaciers area and providing flights to other iconic scenic destinations. Air Safaris, is a family business and today operates a fleet of 7 to 15 passenger aircraft including twin turboprop Nomads, single turbo prop Cessna Grand Caravan, and Gippsland GA8 Airvans, The

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company owns and operates two aerodromes – Lake Tekapo the main base, and Franz Josef the West Coast Base.

Richard holds an ATPL., Instructor and Flight Examiner Ratings and Maintenance Approvals; sharing flying duties in the range of aircraft operated, and running the company today in partnership with son Tim.

Richard has been an Aviation Assessor with the Transport Accident Investigation Commission since its inception, and has been involved in many various aviation groups or associations over the years. He has also been a regular participant in CAA/Industry consultative groups.

John Shepherd

John has spent 44 years in the aviation environment, of which the first 24 were in the RNZAF - Initially as an aircraft engineer then transferring to aircrew and operating on 40 Sqn (C-130s) and 1 Sqn (Andovers).

Ground tours of duty included postings as an Operations Officer and as a tri- service Operations Performance Auditor. Military life was followed up with 19 years in the Air New Zealand Flight Operations and Safety departments. Current position is Safety Investigations Manager at Jetconnect Ltd.

Ted Thomas As Chief Executive Officer of Superstructure Group, Ted has responsibility for developing the business strategy and company's performance, and oversees the financial, contractual and product management of the company. With over 25 years experience in executive management, treasury, software development, sales and marketing, Ted is well versed in the financial and operational demands of growing businesses.

Ted has lead the business through a growth phase to become the leading supplier of safety and risk management software solutions to the global aviation industry. Under his leadership the AQD product has been repositioned as an enterprise solution to meet the growing market demand for risk based safety management.

Bryan Wyness

Bryan Wyness' industry knowledge is primarily aviation related with particular knowledge in flight safety along with his skills as a Flying Instructor, Flight Superintendent, Fleet Captain and Flight Operations Manager (Technical). He also holds a Bachelor of Science degree and an Airline Transport Pilot's Licence and Flight Navigator Qualification.

Bryan is the former Vice President Flight Operations of Air New Zealand and has held appointments with the International Advisory Committee of Flight Safety Foundation and the Independent Aviation Advisory panel .

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Feedback Form 2nd South Pacific Aviation `Safety Management Systems’ Symposium

Would you please provide us with some feedback...

What areas of the Symposium did you feel went particularly well?

What are your comments on the quality and content of the Keynote Speakers?

How were the workshop run and have you any comments?

What areas of the Symposium did you feel could be improved on?

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How has the Symposium helped you with your implementation of SMS?

What additional help would you like?

Other Comments:

Your Contact Info:

Thankyou

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