Australian War Memorial Annual Report 2017–2018
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AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 REPORT MEMORIAL ANNUAL WAR AUSTRALIAN AUSTRALIANAUSTRALIAN WARWAR MEMORIALMEMORIAL ANNUALANNUAL REPORTREPORT 2017–20182017–2018 Annual report for the year ended 30 June 2018, together with the financial statements and the report of the Auditor-General AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 i Australian War Memorial Annual Report 2017–2018 Annual report for the year ended 30 June 2018, together with the financial statements and the report of the Auditor-General Copyright © Australian War Memorial ISSN 1441 4198 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced, copied, scanned, stored in a retrieval system, recorded, or transmitted in any form or by any means without the prior written permission of the publisher. Cover image: Guests gather after the Last Post Ceremony commemorating the anniversary of the Battle of Coral–Balmoral. Page vii: Schoolchildren taking part in a wreathlaying ceremony in the Hall of Memory. Page x: Crowds gathered on the Parade Ground for the 2018 Anzac Day Dawn Service. Page 1: Visiting buglers from Menin Gate, Ieper, Belgium, perform at the Last Post Ceremony. Page 7: A visitor lays a poppy on the Roll of Honour. Page 19: A didgeridoo performance opens the 2018 Anzac Day National Ceremony. Page 75: RAAF flyover signifies the end of the 2018 Anzac Day National Ceremony. Page 81: The Pool of Reflection in the Memorial’s Commemorative Area. Page 107 The Pool of Reflection and Eternal Flame. Australian War Memorial GPO Box 345 Canberra, ACT 2601 Australia 02 6243 4211 www.awm.gov.au ii AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 iii The Long Tan Cross on display in the Captain Reg Saunders Gallery. iv AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 CONTENTS Acceptance Letter iii Table of contents v PART 1 – INTRODUCTION Introduction viii Highlights x Spotlight xii PART 2 – GOVERNANCE Chairman’s address 2 Governance structure 4 Council of the Memorial 4 Council performance 5 Council Committee membership 5 Finance, Audit and Compliance Committee (FACC) 5 Finance, Audit, and Compliance Committee membership 5 Remuneration Committee 6 Remuneration Committee membership 6 Roll of Honour Committee 6 Roll of Honour Committee Membership 6 PART 3 – CORPORATE SUMMAY Director’s Address 8 Purpose 13 Mission 13 Vision 13 Values 13 Planning and Reporting Framework 14 Location 14 Organisation Chart and senior staff 14 Branch Descriptions 15 National Collection 15 Public Programs 15 Corporate Services 16 PART 4 – ANNUAL PERFORMANCE STATEMENTS Outcome and Outputs Structure 20 Overall performance against the outcome 21 Commemoration performance indicator 21 Accessibility performance indicator 21 Knowledge and understanding performance indicator 22 Program Component 1.1 – Commemorative Ceremonies 23 Program Component 1.2 – The National Memorial and Grounds 28 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 v PART 4 – ANNUAL PERFORMANCE STATEMENTS (cont.) Program Component 1.3 – The National Collection 30 Program Component 1.4 – Exhibitions 42 Program Component 1.5 – Interpretive Services 48 Program Component 1.6 – Promotion and Community Services 52 Program Component 1.7 – Research, Information and Dissemination 57 Program Component 1.8 – Visitor Services 60 Program Component 1.9 – Corporate Governance 61 Program Component 1.10 – Executive Strategic Management 62 Program Component 1.11 – Resource Management 64 Program Component 1.12 – Revenue Generation 70 Program Component 1.13 – Team Management 72 PART 5 – LEGISLATIVE FRAMEWORK AND EXTERNAL SCRUTINY Enabling legislation 76 Functions and powers of the Memorial 76 Responsible minister 76 Effects of ministerial directions 76 Internal and external audits 76 Indemnities and insurance premiums 77 Legal actions 77 Ombudsman 77 Freedom of Information 77 Social justice and equity 77 Energy consumption and environmental management 78 Advertising and market research expenditure 79 PART 6 – ANNUAL FINANCIAL STATEMENTS Report by the Auditor-General 82 Annual Financial Statements 84 PART 7 – APPENDICES Appendix 1 – Council profiles 108 Appendix 2 – Senior staff profiles 114 Appendix 3 – Selected VIP visits, events, and ceremonies 118 Appendix 4 – Staff lectures and publications 122 GLOSSARY 133 COMPLIANCE INDEX 134 INDEX 137 vi AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 INTRODUCTION AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 vii 1 INTRODUCTION INTRODUCTION The Annual Report of the Australian War Memorial for the Management Guide (RMG) No. 136 Annual reports for year ended 30 June 2018 was produced in the format for an corporate Commonwealth entities. The following report is annual report for a corporate Commonwealth entity under prepared in accordance with the Act, the Rules and RMG 136. the Public Governance, Performance and Accountability Act In keeping with the intention of these documents, this report 2013 (the PGPA Act). aims to provide a report into the operations of the Australian To assist entities to understand and comply with their War Memorial, providing clear linkages between its Portfolio obligations under the PGPA Act, the Department of Budget Statements, Corporate Plan, and day-to-day Finance has issued the Public Governance, Performance operations. and Accountability Rule 2014 (the Rules), and Resource Our Vision Play the leading Collaborate with a wide Engage with people Be a workplace that role in the nation’s range of stakeholders and communities to inspires integrity commemoration of the and partners to create achieve our purpose and excellence Australian experience of war mutual long-term value Our Strategic Priorities AWM Corporate Plan Corporate AWM Creating and sharing Creating and sharing Commemoration knowledge, expertise, knowledge, expertise, Building the Memorial and the National and the National Collection Collection Program Component 1.1 Program Component 1.2 Commemorative Ceremonies The National Memorial and Grounds Program Component 1.3 Program Component 1.4 The National Collection Exhibitions Program Component 1.5 Program Component 1.6 Interpretive Services Promotion and Community Services Program Component 1.7 Program Component 1.8 Research and Information Dissemination Visitor Services Portfolio Budget Statements Portfolio Outcome 1 Australians remembering, interpreting and understanding the Australian experience of war and its enduring impact through maintaining and developing the National Memorial, its collection and exhibition of historical material, commemorative ceremonies and research. viii AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 Program Component 1.9 Corporate Governance Program Component 1.10 Executive Strategic Management Program Component 1.11 Resource Management Internal Outputs Internal Program Component 1.12 Revenue Generation Program Component 1.13 Team Management This report is organised into seven parts: PART FIVE PART ONE Legislative compliance provides detailed information about the Memorial required for reporting. Introduction introduces the report and describes its layout. PART SIX PART TWO Financial statements includes the report by the Auditor- Governance includes the Chair’s Address; and details of the General and Financial Statements Council, its operation and performance during 2017–18. PART SEVEN PART THREE Appendices provide additional information about the Corporate summary includes the Director’s Address; an Memorial, including staff profiles, collection acquisitions overview of the Memorial’s corporate structure and reporting and disposals, and major sponsors. framework, and its performance during 2017–18. PART FOUR Annual performance statements details the Memorial’s performance against corporate objectives, and external and internal outputs. AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 ix 1 INTRODUCTION Visitation 1.089 million visitors to the Memorial’s Campbell site or Mitchell storage facility (page 21) 11,851 145,634 visitors to touring exhibitions School students and accompanying (page 46) adults (page 46) 280,320 21,396 First time visitors (page 52) attended public programs (page 48) Social Media and online access 106,700 Facebook followers (page 56) 5.8 million Flickr views (page 56) 4.052 million Visits to the Memorial’s website (page 56) x AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 Outreach Memorial boxes loaned to 343 community groups, reaching 43,605 students (page 48) Media coverage to an audience of nearly during Remembrance 17.2 million Day period (page 52) Media coverage to an audience of over 50 million during the Anzac Day period (page 52) 13,667 research enquiries answered (page 59) Ceremonies and commemorations 37,500 3,100 attendees at the Anzac Day Dawn Service attendees at the Remembrance Day (page 23) Ceremony (page 23) 11,500 143,318 attendees at the Anzac Day national attendees at Last Post ceremonies (page 23) ceremony (page 23) 8,626 students attended 164 school wreathlaying ceremonies (page 23) The National Collection 19,456 new items acquired for the National Collection (page 40) 438,351 object records are now available on the Memorial’s website (page 41) AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2017–2018 xi 1 INTRODUCTION SPOTLIGHT Art of nation: a new way to showcase Memorial collections online Art of nation: Australia’s official art and photography of the explore where Australians served and, by using Google First World War is a digital interpretation