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Leading Digital Change Driving Real Results INVESTOR RELATIONS Leading Digital Change Driving Real Results Q3 2021 Safe Harbor Statement Some of the statements contained in this presentation that are not purely historical statements discuss future expectations or state other forward-looking information related to financial results and business outlook for 2021. Those statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements. The “forward-looking” information is based on management’s current intent, belief, expectations, estimates, and projections regarding our company and our industry. You should be aware that those statements only reflect our predictions. Actual events or results may differ substantially. Important factors that could cause our actual results to be materially different from the forward-looking statements are disclosed under the heading “Risk Factors” in our annual report on Form 10-K for the year ended December 31, 2020. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance, or achievements. This cautionary statement is provided pursuant to Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release are made only as of the date hereof and we undertake no obligation to update publicly any forward-looking statement for any reason, even if new information becomes available or other events occur in the future. 2 WE ARE 5,000+ Global in Our Delivery Colleagues We have office locations across North America and fully owned global and domestic delivery centers around the world. North America Allentown, PA Ann Arbor, MI Fargo, ND Atlanta, GA Houston, TX Boston, MA Irvine, CA Bozeman, MT Lafayette, LA Cedar Rapids, IA MilwauKee, WI Charlotte, NC Minneapolis, MN Chicago, IL New YorK, NY Columbus, OH OaKland, CA Latin America India Dallas, TX Seattle, WA Europe Denver, CO St. Louis, MO Medellín, Colombia Chennai, India China Detroit, MI Toronto, ON Bogotá, Colombia Oxford, UK Nagpur, India Fairfax, VA Washington, D.C. Cali, Colombia Novi Sad, Serbia Bangalore, India Hangzhou, China 3 Our Global Presence An ideal blend Offshore Revenue Expanding aggressively globally on top of solid onshore foundation Advantageous position relative to pure offshore competitors 2013 Mix shift to offshore strengthening margins $12.7M Well-positioned long term to drive continuous top and bottom-line growth Offices 2020 $63.3M 25 9 6 CAGR 25.8% Onshore Offshore Countries 4 STRENGTHENED BY Our Partnerships Enterprise Partners Strategic Partners 5 WHY Digital Transformation? The ‘Digital’ Opportunity is Huge “Enterprises MUST invest $6.8T Spend to Survive…and to Thrive” Between 2020 & 2023 CAGR – 15.5% Source: IDC 7 Strategy + Consulting Customer Experience + Digital Marketing WE ARE Diverse & Specialized in Innovation + Product Platforms + Technology a Range of Capabilities Development Optimized Data + Intelligence Global Delivery 8 Services Strategy + Customer Experience + Innovation + Product Platforms + Data + Optimized Consulting Digital Marketing Development Technology Intelligence Global Delivery • Digital Strategy • Marketing • Our IP Portfolio • Cloud • Analytics • Offshore Delivery • Technology Automation • Product Development • Commerce • Artificial • Nearshore Delivery Strategy • Conversion Rate Services • DevOps Intelligence • Domestic Delivery Optimization • Management • Digital Labs • Enterprise Resource • Business • Custom Software Consulting • SEO Services Planning Intelligence Development • Integration and APIs • Quality Assurance and Test Automation 9 Strong Vertical Expertise % Significant Industry Revenue 23% • 31% Healthcare / Pharma / Life Sciences 31% • 18% Financial Services / Banking / Insurance Q2 2021 9% • 10% Automotive and Transport Goods 9% Manufacturing 9% • 18% • 9% Retail and Consumer Goods 10% • 23% Other 10 Health Sciences Who We Work With 9 of the 10 largest health systems in America 14 of the 40 BCBS (and their affiliates) Expertise Includes Digital Health Patient Journey Telemedicine 11 Financial Services Who We Work With 16 of the world’s largest public major and regional banks 56 of the world's largest public financial services companies Expertise Includes Mobile Banking Data & Analytics Customer Strategy 12 Automotive Who We Work With 18 of the world's largest public automotive companies 7 of the world's largest public auto & truck manufacturers Expertise Includes Connected Car Customer 360 CRM Customer Strategy 13 Retail and Consumer Goods Who We Work With 58 of the world’s largest public retail and consumer goods companies 14 of the world's largest public discount, home improvement, internet, specialty, food, and drug retailers Expertise Includes Digital Marketing Customer Experience Analytics 14 Manufacturing Who We Work With 97 of the world’s largest manufacturing companies 6 of the world’s largest aerospace and defense manufacturing companies Expertise Includes End-to-end Customer Experience Big Data & Analytics Mobile & Cloud Based Systems 15 Consulting Services Universe The Majors Boutique Large Project Teams Individuals Or Project Teams Of 25 - 500 of 100s – 1000s Small teams <10 Multi - Year / Decade+ Multi - Month / Multi - Year Days / Weeks / Months Initiatives Strategic, Mission – Critical, Point Solutions & Full Function Integrated, High Roi, Digital Isolated Installs Transformation Initiatives Outsourcing $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Departmental / Process “Fix It Or Try It” Compete And Thrive “Replace And Run” 16 Growing and Sustained Client Relationships Client Tenure Top 50 Accounts – Revenue Average ($ in M) $1M+ Clients Top 50 Clients $6.9 $6.5 Months Months CAGR 12.5% $5.5 96 112 $5.0 $4.4 $4.1 $3.5 $3.7 $3.2 $2.9 Nearly 95% of more than 500 $2.4 ~95% 1 Customer respondents expressed satisfaction with Satisfaction Perficient delivery performance 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 ~ 90% ~90% of revenues in 2020 were (1) 2020 results from Perficient's 'Instant Insights' Customer Experience Feedback program Repeat generated from accounts that were clients Business in either of the previous two years2 (2) Represents repeat business in 2020 from clients having revenue in 2019 and/or 2018 Source: Company data. 17 WHO We work for Top 50 Clients Our top 50 clients represent a cross section of leading enterprises across industry verticals Note: represents top 50 clients by 1H 2021 revenue. 19 Helping to Bring Back the Bronco To meet anticipated demand, Ford wanted to enable customers to build, reserve, and purchase its re-booted Bronco online. Our work has tremendously impacted Ford’s We built and launched the customer’s revitalization journey, starting with the vehicle and product configurator and ending with the positioning in the purchase on Ford.com marketplace. 20 Overhauling Development to Meet Customer Needs One week CAT began developing My post-launch: Equipment to address customer difficulties with finding parts on 10% INCREASED USE its commerce site. OF MY EQUIPMENT 6.5% SEARCHES BY SERIAL NUMBER When development stalled, we took over and successfully brought it to production in six months. 2.8% SEARCHES BY MODEL 21 Charging Up a Stable DevOps Environment Developers chose CloudBees Mastercard’s dev team saw rapid Jenkins as a continuous results improvement platform and needed help implementing it. 98% STABILITY IN 2 MONTHS We implemented the platform and 100% established best practices that allow UPTIME IN developers to efficiently deliver high- 5 MONTHS quality code. 22 Prescribing a Personalized Patient Experience We helped meet the needs of individual patients with a new MyHome portal, Find-a-Doctor tool, self-service features, and tailored content. Improved data capture and analysis enables a highly personalized patient experience. Sitecore recognized our Because of our work, Dignity Health saw work with a year-over-year results that included: Sitecore Experience Award for best-in-class 162% 81% 116% use of its digital INCREASE IN INCREASE IN PATIENT INCREASE IN SELECT PROVIDERS ENROLLED ONLINE BOOKING PATIENTS ACQUIRED experience IN ONLINE BOOKING VIA ONLINE BOOKING platform. 23 Helping Patients and Visitors Find Their Way Our mobile wayfinding app navigates nearly 400 points of interest on the Cedars campus including eight buildings, gift shops, parking lots, and cafes. The app enhances the patient and The app was an instant hit in its first year: visitor experience with easy navigation of more 40,000 26,000 10,000 than five million OPENS FOR TERMS ROUTES square feet. WALKING DIRECTIONS SEARCHED BUILT 24 Revolutionizing Bank Lending With Artificial Intelligence We’re transforming M&T Bank’s loan processing unit into a lending powerhouse with AI. By getting smarter with AI this $6 Our natural language processing, DPA, and document billion Fortune capture solutions help M&T Bank route, validate, and 500 financial fund their loans faster than ever before. institution can deliver a superior customer experience. ROUTE VALIDATE FUND 25 Ensuring the Insured Get Their Claims Paid Quickly We updated GEICO’s document management system to process claims faster and ensure customers are paid quickly. Improved response times mean more efficient claims processing We migrated more than and happier +450M 450 million documents customers. DOCUMENTS to the new system. MIGRATED
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