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4Q20 Videoconference March 9, 2021 During This 5 Year Cycle, Magalu Increased Total Sales ~4X

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4Q20 Videoconference March 9, 2021 During This 5 Year Cycle, Magalu Increased Total Sales ~4X 4Q20 Videoconference March 9, 2021 During this 5 year cycle, Magalu increased total sales ~4x Evolution of total sales [R$ Billion; %] Online Stores 2 Distinguished online growth, with consistent market share gains year after year Online GMV Brazil vs Magalu online [R$ Million] 4Q18 4Q19 4Q20 4Q20 vs 4Q18 Online Total Market 18,795 24,763 38,608 105% Ecommerce Magalu 2,240 4,318 9,529 325% Market share Magalu 12% 17% 25% +13pp Source: Neotrust Maintaining profitability and strong cash flow generation Evolution of cash flow from operations [R$ Million] R$ 2.0 bi Adjusted Net Income accrued over 5 years R$ 7.3 bi Adjusted Net Cash in Dec/20 4 4Q20 results continued the trend with total sales growth of 66% Evolution of total sales [MM R$; %] Online R$ 43.5 bi Stores Total sales [2020] 60% YoY growth even with temporary store closures over the course of the year [2020 vs 2019] 5 Online sales grew 121% with a 7pp market share gain vs 4Q19 Evolution of online sales [MM R$; %] +7 pp Market share gain [4Q20 vs 4Q19; Neotrust] 121% Growth YoY [4Q19 vs 4Q20] 6 Magalu’s 1P business doubled its size in 2020 and played a fundamental role in the lives of Brazilians Evolution of 1P online sales [MM R$; %] 120% Growth in 1P sales [4Q20 vs 4Q19] 175% Growth of items sold [4Q20 vs 4Q19] 7 The 3P business reached 47k sellers and, combined with the 1P business, Magalu now has 26M SKUs Online 3P Sales Number of Sellers # Total SKUs 1P + 3P [MM R$; %] [‘000] [MM] Physical store sales returned, always in strict compliance with health and security protocols Evolution of store sales [MM R$; %] 10.9% Same Store Sales growth [4Q20 vs 4Q19] Physical stores quickly recovered their sales, with sales growth in the last two quarters of 2020 relative to 2019 9 Exponential growth coupled with a focus on customers Magalu NPS [1P+3P+Stores; Jan-Dec / 2020] Despite the strain of exponential growth, Magalu managed to recover its pre-Covid NPS level 10 The #temnomagalu campaign (#TheyHaveItAtMagalu) increased the variety of items sold Growth in items sold via Magalu e-commerce [2019 vs 2020] SPORT 166% 436% FASHION R$ 2.800,00 293% 300% BEAUTY GROCERY 276% 149% BOOKS SMARTPHONE 11 The SuperApp has become our main sales channel and is increasingly relevant in consumer’s daily lives Mobile sales 76 % Mobile as a % of Magalu GMV) MAU 33 M (Monthly active users on all Magalu platforms, 4Q20) Customers with open accounts +2.7 M (Feb/21) Luiza Card integrated in Super App 12 45% of our 1P orders were delivered within 24 hours Logbee and Ship from Store % of 1P deliveries within Expansion 24h 45% 5% 2018 2019 2020 Mar/20 Dec/20 13 Almost half of our orders pass through the store Ship from Store and In-Store Pick up [% Orders] 14 Faster 3P delivery 32% +1.400 +324 of 3P orders sellers using stores enabled delivered by Magalu’s for 3P in-store Magalu cross-docking pick up Entregas services We are extending all of the benefits of our logistics network to 3P marketplace sellers Financial Highlights 16 Financial Highlights - 4Q20 Total Sales Growth Total Sales R$ 14.9 Bi 66% (4Q20) (4Q20) E-commerce Growth Cash Generation 121% (4Q20) R$ 2.1 Bi (4Q20) Net Cash Physical Store Total 16% R$ 232 Mi (4Q20) Sales Growth (4Q20) 17 Financial Highlights - 2020 Total Sales Growth Total Sales (2020) 60% R$ 43.5 Bi (2020) E-commerce Growth Cash Generation 131% (2020) R$ 3.1 Bi (2020) Physical Store Total Sales Net Cash 0.6% R$ 378 Mi (2020) Growth (2020) 18 EBITDA Margin Evolution EBITDA Margin (as % of Net Revenue) 0.2% 0.3% 0.2% 1.1% 0.1% 0.2% 7.8% 3.9% 5.2% 5.0% 4Q19 Gross Selling General and Equity in Provision Other 4Q20 Non 4Q20 Adjusted Margin Expense Adm Subsidiaries for Loan Adjusted Recurring Expense Losses 19 Solid Capital Structure Reduction of financial expenses from 2.9% to 1.2% of net revenue Adjusted Working Capital (R$ billion) Adjusted Net Cash (R$ Billion) 7.3 6.3 5.8 5.9 3.8 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 0.5 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 (1.7) (1.8) (1.9) (3.6) 20 Strong Cash Generation Exponential growth coupled with strong cash generation Cash Flow (R$ Billion) Receivables 2.0 3.1 0.8 0.5 0.6 0.6 Cash 0.3 9.0 0.7 7.1 0.4 2.4 6.1 4.7 2.9 Last 12 months Cash Flow Initial Net Depreciation Working Capex Debt Interest Share Dividends Final from Cash Income and Capital and Repurchase Cash Operations Provisions Leasing 21 Luizacred 5.3 million cards issued Evolution of the Luiza Card base Revenues (R$ Billion) [Million] 29.3 27.1 8% 5.3 5.3 5.2 5.0 5.0 14% 20.4 23.2 12% 9.1 8.1 14% 6.9 6.0 -8% 6.7 6% 6.1 2.1 2.2 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 4Q19 4Q20 2019 2020 Card - Outside Magalu Card - Inside Magalu 22 Luizacred Throughout the quarter, payments surpassed pre-pandemic levels: lower short-term defaults and better results Percent of the portfolio overdue Net Income (R$ Million) 205 9.7% 408% 8.2% 8.2% 8.6% 6.5% 52% 3.3% 53 2.4% 2.7% 40 1.8% 1.4% 35 Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 4Q19 4Q20 2019 2020 168%170% 168%175% 161% 157%168% 157%176%168% NPL 15-90 NPL > 90 Coverage (%) 23 Total Addressable Market 24 Market share opportunity: Magalu has only 3.5% of the Brazilian retail market Total addressable market R$ 1.2 (Brazilian retail) [R$; 2020] trillion Magalu has only 3.5% market share of Brazilian retail today, lots of room for growth Online potential market* R$ 331 billion We are R$44BI here Note: potencial according to China penetration of 27%. Source: IPCMaps 2020 25 The VipCommerce acquisition, a springboard for 3P grocery expansion Total addressable market in groceries [R$; 2020] R$ 535 The acquisition of VIP commerce billion will further increase our grocery market penetration, radically increasing our purchase Retail FMCG frequency online potential Food and Drinks R$ 64 billion Cleaning articles Hygiene and personal We are R$ BI 1 care here Note: Calculation of the potential food market based on US penetration Source: IPCMaps 2020 26 Fashion and beauty online growth opportunity Total addressable market of R$ 223 fashion and beauty retail [R$; 2020] Billion The 2019 acquisition of Netshoes and Zattini marked the entrance of Magalu in the online fashion category Potential of online market* R$ 67 billion We are R$5BI here Note: potential accourding to US penetration of 37.5% Source: IPCMaps 2020 27 The food delivery category already represents R$1 billion of GMV and will be an integral part of the SuperApp Total addressable market for food delivery [R$; 2020] R$ 196 AiqFome has +20k restaurants in billion 450 cities already registered in the platform and a monthly average Eating out purchase frequency of 3X Food delivery market total potential R$ 24 billion We are R$1BI here Note: Total potential value estimated from China’s penetration according to UBS analyses 28 Source: IPCMaps 2020; UBS; Clipping Magalu will be the operating system for Brazilian retail 5.7M 1.6M retailers restaurants We are 47k We are 20k here here Source: IPCMaps 2020; Clipping; BigdataCorp 29 Digital financial services to customers and sellers, high potential for growth Payment TPV in Brazil [R$; 2020] R$ 2.0 The Hub Fintech acquisition will add new services to our digital trillion account and radically grow our Amount transacted in credit cards transaction volume Amount transacted on debit cards Amount transacted on prepaid cards We are R$41BI here Source: ABECS 30 Magalu Pagamentos Individuals Sellers Digital Account Sub-acquirer / Payment splits SuperApp frequency Prepayment of booster receivables 2.7 million open +R$ 7 Billion Total Payment accounts Volume (TPV) Magalu Pay + Hub Fintech A complete digital account, for individuals and companies, on the same platform Individuals Sellers - Digital Account - Cashback - PIX, TED and DOC - Payroll - Marketplace - Prepaid Card - Tax Payment - Online and Offline shopping - Payment Slips - Management Card - Deposit and withdrawal at +100 - Withdrawal at ATM + Lottery - Food Voucher stores - Services such as Recharge and much more... - Bill pay and Transport Large revenue opportunity from Ads Total investment in paid media [R$; 2019] R$ 48 Brazil still has a great deal of billion potential to grow digital media TV chanels Potential digital media Magazines and newspapers R$ 34 billion Out-of-Home media Digital media We are R$7MI here Source: CENP; Emarketer 33 EcossistemaMagalu Ecosystem Magalu INVESTOR RELATIONS [email protected] MAGAZINELUIZA.COM.BR/RI The statements in this document related to business perspectives. projections on operating and financial results and those related to Magazine Luiza's growth prospects are merely projections e. as such. they are based exclusively on the board's expectations about the future of the business. These expectations depend. substantially. approvals and licenses required for project approval. market conditions. performance of the Brazilian economy. of the sector and international markets e. therefore. subject to change without notice. This document may include accounting and non-accounting data such as. operational. pro forma financial statements and projections based on the expectations of the Company's management.
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