WORLDWIDE 2018/19 Contents
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Fred. Olsen Cruises WORLDWIDE 2018/19 Contents Bringing the world closer 4-5 Fred. Olsen’s Enjoyment Promise 6-7 Fred. Olsen... the story so far 8-9 There’s a big, wide world to explore 10-11 Enhancing your experience ashore 12-13 Choosing the right cruise for you 14-15 Sail in style from departure ports around the UK 16-17 Fly-cruises 18-19 What’s included with your cruise 20-21 Upgrade to All Inclusive 22-23 Food, glorious food 24-27 Your home from home at sea 28-29 Making your stay even more comfortable 30-31 Experiences to enrich, inspire and delight 32-33 Moments of indulgence 34-35 See the world together 36-37 Celebration packages 38-39 For your information 40-41 • Mystery Cruises 42-43 • Grand Voyages 44-53 • Exotic fly-cruises 54-55 • Canada & the Caribbean 56-65 • Caribbean & Amazon fly-cruises 66-67 • Canary Islands, Madeira & the Azores 68-93 • Mediterranean 94-115 • Mediterranean & Canary Islands fly-cruises 116-117 • The UK & Ireland 118-129 • Europe 130-153 • Norwegian Fjords 154-173 • Arctic, Iceland, Greenland & Norway 174-195 • Scandinavia & the Baltic 196-215 • Short Breaks 216-221 Getting you there 222-225 Our ships: Balmoral, Braemar, Boudicca & Black Watch 226-233 Gazetteer 234-237 Terms & conditions 238-241 How to book 243 Cruise calendar 244 2 Visit fredolsencruises.com, contact your travel agent or call 0800 0355 120 Chairman’s Welcome It is my pleasure to introduce you to our Worldwide 2018/19 brochure. Having won Best for Itineraries in the Cruise Critic UK Editors’ Picks Awards for the last two years, I am confident that we continue to stand out from other cruise lines. Within the following pages you’ll find sailings taking full advantage of our smaller, friendlier fleet to present enriching and exhilarating experiences around the world. Unlike many cruise companies we remain family-run. To commemorate the 170th anniversary of Fredrik Christian Olsen’s first foray into shipping in 1848, the ‘Captains in Cádiz’ will see all four ships in the same port, on the same day – 10th September 2018. It’s a celebration that’s not to be missed. Balmoral’s unique two-month voyage to ‘California, Mexico & the Panama Canal’ is packed with special attractions and once-in-a-lifetime experiences, including the Golden Gate Bridge, Hollywood, Alcatraz, the USS Midway Museum, Baja California, Acapulco Bay and much more. There are many cruises timed to coincide with iconic worldwide events. Black Watch’s 107-night spectacular departing in November 2018 includes the unforgettable opportunity to toast the New Year in Sydney. Also in the programme are chances to be a part of the Monaco Grand Prix, the Cannes Film Festival, the Edinburgh Military Tattoo, the Seville Fair and the Tallinn Medieval Days Festival. Equally exciting is our new season of fly-cruises. From the exotic islands of the Indian Ocean, including the Seychelles, Mauritius and the Maldives, to intoxicating Latin America; from unforgettable Australia and New Zealand to the jewels of India, Arabia & the Emirates – we bring some of the world’s most beautiful locations closer. To whet the appetite you’ll find fly-cruise highlights within this brochure: to see the full collection, please order the Fred. Olsen Fly-Cruises Worldwide 2017-19 brochure. As important as your experience on shore is the time you spend on board with us of course. In November 2016, Black Watch was fully refurbished, with extensive improvement to ensure this classic ship delights and impresses guests for years to come. Where Black Watch led, Balmoral, Braemar and Boudicca follow: by spring 2018 all four ships will have been refreshed and enhanced. Rest assured, the fleet will retain the well-loved, friendly atmosphere that keeps guests returning year after year. I would like to sincerely thank all our existing guests for their ongoing support; to those who are yet to try us, a warm welcome to Fred. Olsen Cruise Lines. And to all of you, may I wish you the holiday of a lifetime. Fred. Olsen Jnr. Chairman View destination and ship videos at www.cruisewithfred.tv 3 Cruising with Fred. Olsen Bringing the world closer With five departure ports conveniently located across the UK and more than 200 ports of call to choose from, you can travel the whole world with Fred. Olsen, from the impossible beauty of the Norwegian Fjords to the inspirational monuments of South America – and almost everywhere in between. But the benefits don’t stop there. Taking full advantage of our smaller ships we can navigate rivers and waterways others can’t reach. We take you closer to enchanting cities, including Gothic Bremen, resplendent Bordeaux and seductive Seville, where you’ll glide along the Guadalquivir River right into the heart of the action. 4 Visit fredolsencruises.com, contact your travel agent or call 0800 0355 120 Cruising with Fred. Olsen Real ships We’re not interested in gimmicks like zip wires, climbing walls or robot bar tenders. We don’t have boastful megaships that carry many thousands. We take immense pride in our fleet of smaller-scaled vessels that retain the style, ambience and understated quality of a country house hotel. Whichever part of the world you wish to discover, you can do it whilst enjoying the ample space and comfort of your ‘home-from-home’ at sea. Smaller but spacious A smaller ship doesn’t mean less space; far from it. Each room is comfortably sized, with all the facilities you’ll need to enjoy your holiday. In fact, our rooms are comparable to those on some of the mammoth cruise ships. While our vessels are on a more accessible scale, you can have just as much private space. With fewer people on board it’s easy to find a quiet spot to relax in peace with a drink or a good book. There’s room to stretch out by the pool and you can get ashore more quickly too. And when you’re ashore, you’re seeing the best of each port of call with hundreds of others – not thousands – giving you a much more authentic experience. Service with a smile Each member of the Fred. Olsen team has been carefully selected for their warm and welcoming personalities. The quality of our people, supported by training and development ensures they will give you a great holiday: in guest feedback our staff are always the most highly-rated aspect of the whole experience. Step aboard and find out why year after year more than half our guests have travelled with Fred. Olsen before. View destination and ship videos at www.cruisewithfred.tv 5 Fred. Olsen’s Enjoyment Promise Fred. Olsen’s Enjoyment Promise Cruising with Fred. Olsen isn’t for everyone. We don’t like glitzy and flashy, loud and brash. If your preference is climbing walls, wave machines and TV celebrity chefs, we’re probably not for you. But if you favour a welcoming, home-from- home atmosphere, friendly, smiling staff and like-minded fellow guests with whom you can share a good story or two, you’ll likely find Fred. Olsen to your taste. You don’t have to take our word for it though: we’re so confident that you’ll like cruising with us that we offer our Enjoyment Promise as standard*. Simply book at least 12 weeks in advance on cruises of five nights or more and if you find that it’s not for you within a couple of days of sailing, just let us know and we promise to arrange and pay for your flight back to the UK from the next port and repay the cost of your cruise (you must read the full Terms and Conditions before booking). So your relaxation starts the moment you choose Fred. Olsen. Award-winning cruises We always aim to give you the holiday of a lifetime – but our guests and travel industry experts are the best judges of how U.K. we’re doing. That’s why it’s so pleasing that the dedication and hard work of our staff has been recognised in many awards in recent years. Fred. Olsen Cruise Lines Fred.Fred. Olsen Olsen Cruise Lines Lines Best Itineraries Best Itineraries Most importantly, in over 18,000 reviews from past guests, 95% rated us Excellent or Good, with independent review site Feefo awarding us a Gold Trusted Merchant Accreditation – in recognition of our excellence in customer service – for the third year in a row. Perhaps that’s why people who try us once so often choose to cruise with us again. There’s never been a better time to get on board with Fred. Olsen. *The Enjoyment Promise excludes Party Nights and cruises of 4 nights or less. The Promise only applies to bookings made for departures more than 12 weeks ahead. The Enjoyment Promise only applies to passengers who have contracted with Fred. Olsen Cruise Lines (“FOCL”) and excludes cruises on vessels operated by FOCL but booked through 3rd party operators. Should you wish to invoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing at the latest. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. E&OE. 6 Visit fredolsencruises.com, contact your travel agent or call 0800 0355 120 Fred. Olsen’s Enjoyment Promise For your peace of mind Fred. Olsen Cruise Lines is a proud member of ABTA (Association of British Travel Agents), and our membership number is W0637.