The Hive and This Thesis As Response
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A Thesis Submitted for the Degree of PhD at the University of Warwick Permanent WRAP URL: http://wrap.warwick.ac.uk/151333 Copyright and reuse: This thesis is made available online and is protected by original copyright. Please scroll down to view the document itself. Please refer to the repository record for this item for information to help you to cite it. Our policy information is available from the repository home page. For more information, please contact the WRAP Team at: [email protected] warwick.ac.uk/lib-publications Integrated knowledges, integrated publics? Classificatory practices, boundary crossings, and public space at The Hive, Worcester By Katherine Bridget Quinn A thesis submitted in partial fulfilment of the requirement for the degree of Doctor of Philosophy in Sociology University of Warwick, Department of Sociology September 2019 Table of Contents Table of Figures ______________________________________________________ 5 Acknowledgements __________________________________________________ 6 Declaration _________________________________________________________ 7 Abstract ____________________________________________________________ 8 Chapter 1: From “the library” to “this library” _____________________________ 9 Introducing The Hive: a walkthrough ________________________________________ 9 [Re]Introducing The Hive: its facts _________________________________________ 14 Worcester: an everyday city _____________________________________________________ 16 Conversations from general to singular ____________________________________________ 17 Research lenses, aims and questions ______________________________________________ 19 The Hive as a container of processes _______________________________________ 20 Concepts of classification _______________________________________________________ 22 Classifications and classificatory practices __________________________________________ 22 Boundary work _______________________________________________________________ 23 Classification/convergence ______________________________________________________ 24 Worth _______________________________________________________________________ 25 A thesis walkthrough: Arguments, contributions, and structure _________________ 27 Structure of the thesis __________________________________________________________ 28 Chapter 2: “To classify is human” - Engaging with the literature for The Hive ___ 32 Introduction: getting (un)stuck in a literature review __________________________ 32 Structure of the chapter ________________________________________________________ 33 Crisis, affect and lateral politics __________________________________________________ 34 What is the library? Classifications, collections, buildings ______________________ 35 Classification as materially and socially generative ___________________________________ 37 Libraries as social spaces ________________________________________________________ 38 Higher Education and its crises ____________________________________________ 40 The neoliberal university ________________________________________________________ 41 New Public Management _______________________________________________________ 42 Professionalisation in librarianship ________________________________________________ 44 Crises responses _______________________________________________________ 45 The Hive and this thesis as response ______________________________________________ 46 Joint-use libraries literature: compatible publics? ____________________________________ 47 Conclusion ____________________________________________________________ 50 Chapter 3: “The body in the library”- capturing The Hive through dwelling, doodling and describing ______________________________________________ 52 Introduction: finding myself in the library ___________________________________ 52 Chapter structure _____________________________________________________________ 54 Introducing slow methods: the three Ds ____________________________________ 56 Dwelling _____________________________________________________________________ 57 Doodling _____________________________________________________________________ 58 Description ___________________________________________________________________ 64 Shy researcher in the library ______________________________________________ 65 Meeting Sue __________________________________________________________________ 66 2 Location of self and site _________________________________________________ 69 Ethnographic visits and interviews ________________________________________________ 70 Situated ethics ________________________________________________________________ 71 Conclusion ____________________________________________________________ 73 Chapter 4: Integrations, voices and worths: foundational stories and the futures of The Hive __________________________________________________________ 75 Vignette: “The Hive doesn’t exist!” ________________________________________ 75 Managing integration over time: chapter structure and arguments _______________ 76 Institutional lens and documents _________________________________________________ 77 Foundational stories and foundational structures _____________________________ 79 Partnerships: classifying publics and finance ________________________________________ 80 The PFI ______________________________________________________________________ 82 Terms of Integration ____________________________________________________ 84 Success stories and mission statements: The Hive as a point of principle _________________ 84 Defining community ___________________________________________________________ 88 Integration ___________________________________________________________________ 89 Temporalities of The Hive: a bomb waiting to go off ___________________________ 91 Divergent contracts and future planning ___________________________________________ 92 Student Voice, Hive reaction _____________________________________________________ 95 What do they know? ___________________________________________________________ 95 Student voice in practice ________________________________________________________ 99 Blue stickers and the meaning of High Demand _____________________________________ 101 Conclusion ___________________________________________________________ 103 Chapter 5 - Professional structures and structuring: managing integration through divergent staffing __________________________________________________ 105 Vignette: Staff in space _________________________________________________ 105 Introduction and structure of chapter _____________________________________ 106 Background to Academic Liaison Librarians and the “pincer movement” of library work ____ 106 Academic Liaison Librarian professional identity _____________________________ 110 The case of Mark _____________________________________________________________ 111 “What a librarian’s about”: Anxious professional status ______________________________ 113 Roles and expertise: Collections to teaching _______________________________________ 118 Roles and expertise: Collections to teaching _______________________________________ 122 New roles: academic integrity: __________________________________________________ 123 Confidence and work procurement ______________________________________________ 125 The Customer Service Assistant - Roving and emotional labour _________________ 127 Emotional labour _____________________________________________________________ 128 Meeting the Front-of-House team _______________________________________________ 129 Black clothes and roving – life on the floor of the Hive. ______________________________ 130 Relegated Roles ______________________________________________________________ 132 Time organisation and NPM ____________________________________________________ 134 “Everyone is so nice” __________________________________________________________ 135 Conclusion ___________________________________________________________ 136 Chapter 6 - sharing knowledge, sharing space ___________________________ 138 Introduction: the library floor ____________________________________________ 138 Re-Walkthrough: The Boundary space ____________________________________________ 138 3 Into the building _____________________________________________________________ 143 Level Three: plaster and archives _________________________________________ 148 Plaster/shelves/layout _________________________________________________________ 151 Privacy/publicness/power ______________________________________________________ 154 Inside the shelves _____________________________________________________ 159 Archive – What’s left, where is it? _______________________________________________ 161 Vignette: play with books, and silly archives _______________________________________ 161 Enchantment and boundary crossings at The Hive’s “Sun seat” _________________ 168 Building space and experiencing others ___________________________________________ 169 Conclusion ___________________________________________________________ 173 Chapter 7 – Conclusion: The Kaleidoscope of The Hive _____________________ 175 A container revisited: within the walls _____________________________________ 178 The container revisited: The Hive’s overflow and contributions _________________ 180 Studying libraries, acknowledging relationships ____________________________________ 181 Sociology of HE contributions ___________________________________________________ 182 Public services under austerity; worth as relational, classification as productive __________ 184