Sustainability Report 2020

Act today think about tomorrow www.hettic.com Contents

Foreword 3 Hettich as an Employer 22 The Hettich Group 4 Occupational safety 22 Values and tradition 5 Health 24 Our products 5 Apprenticeships and further training 26 Starting a career 26 Jana Schönfeld Sascha Groß Sustainability Strategy 6 Further training 27 Responsible corporate management 6 Networking 27 Our priorities and goals 7 Corporate culture – new forms of teamwork 28 Technology for Furniture – Digitalisation - Award Digital Champion 28 Dear Reader, Process Management 9 Diversity and equal opportunities 28 As a family run company with more than 130 years of history, we are proud Responsibility 9 Involvement of our colleagues 29 of being able to sustain our position in a global market environment. Our Stakeholder participation 9 Hettich news internal 29 aim is to combine business success with ecological, social and civic respon- Innovation and product management 10 Sustainable projects of our colleagues 30 sibility. Research and development 10 Commitment to Society 31 Environmentally relevant substances 12 Our products are „long-lasting“ in the true sense of the word: They keep Foundation study funds „Studienfonds OWL“ 31 Rules and processes 12 furniture comfortably movable for a long time and thus ensure a long Promoting voluntary work 31 Compliance 12 furniture life. Which pleases our customers. This alone sets a clear signal for Working with schools and universities 2019 31 Quality 12 sustainability. Local commitment 32 Suppliers and purchasing policy 13 But for Hettich, sustainability means much more: We are committed to us- Worldwide production network 13 ing the natural resources entrusted to us as responsibly as possible in order Ecology 14 to preserve our planet for all of us and for future generations. Environmental policy 14 Of course we cannot master this great challenge alone, but only together The effects our activities have on the with our customers, suppliers, partners and many others. environment 15 Our commitment to sustainability begins by encouraging our colleagues at EMAS environmental management system 16 Hettich to take on more personal responsibility. After all, sustainable behav- iour begins with each of us personally. Only if we change ourselves, our Environmental programme and corporate environmental performance 16 own attitude and our behaviour can we expect the same from others. This is how we establish sustainable thinking and acting step by step in all our Buildings and properties 16 activities, without losing sight of economic efficiency. Transportation and traffic 17 This Sustainability Report summarises our activities and provides informa- Energy and resource management 18 tion on our priorities, on goals we have already achieved, and on the chal- Transparency through environmental lenges that we will be facing in the future. key figures 18

- 2 - - 3 - The Hettich Group

Resident in Kirchlengern – At home the world over. Business development We are one of the world‘s largest manufacturers of furniture fittings. Every day, our colleagues in almost The Hettich Group turned over a total of € 1.1 billion 80 countries take up the challenge of developing in- in the financial year 2019. Compared to the previous telligent technology for furniture. As a family-owned year, this saw an increase in turnover of 3.2 percent. company, we concentrate on accomplishing long- The foreign share was 72 percent. In view of the he- term corporate objectives independently of outside terogeneous economic development on the global influences. markets in 2019, the achieved sales growth is of great importance. The increase in 2019 was only possible Management because the entire Hettich team is pulling together worldwide and we are very consistently serving the The Hettich Group is divided into independently needs of different markets. operating business units which are strategically Worldwide, the Hettich Group employed an average of managed by Hettich Holding at our headquarters in 6,700 colleagues in 2019. of which more than 3,600 Kirchlengern. On 1 January 2020, Dr. Andreas Het- in Germany. 219 training positions in the technical tich, shareholder in the fourth family generation, and commercial areas were offered and filled. Values and tradition Our products moved from the operational management of Hettich We create the perfect combination of intelligent Holding GmbH & Co. oHG to the chairmanship of the Family-owned company technology, functionality and design. It is with this Advisory Board of the Hettich Group. After almost Investments The Hettich Group is entirely family owned. We think claim that we develop and produce a variety of fit- 20 years in operative business, 13 of which as CEO, long-term in generations. Corporate freedom and in- tings for all sorts of different functions. From drawer Dr. Hettich will concentrate in future on the strategic In 2019, the Hettich Group has again invested around dependence are key principles that mean everything and runner systems to hinges and from folding door management of the Group and act as a link between 10 percent of its annual sales in the future. Key areas to the Hettich family. Our company has a history that to sliding door fittings. Because good furniture needs the Hettich shareholders and the Group. As of January of investment were the innovative drawer platform is defined by outstanding engineering achievements good solutions – for the home, working world and 2020, the Hettich Group is managed by Jana Schön- AvanTech YOU as well as the expansion of production and bold enterprising decisions, showing that herita- quality of life. Our Hettich products keep furniture feld and Sascha Groß, together with all Management capacities for the Asian growth markets: In Indore/ ge has a future. movable and comfortable for a long time. This is how Team colleagues worldwide. India a further production site with 28,000 square Family businesses are a mainstay of the German we bring long-term pleasure to our customers. - And meters of hall space was opened in 2019. economy. Already in 2016 the Foundation for Family by doing so, we are already setting a clear signal for sustainability. Worldwide presence Businesses (Munich, www.familienunternehmen.de) Prospects has named the Hettich Group as a top 500 family With subsidiaries and partner agencies as well as pro- business for its outstanding business achievements. duction sites in America, Europe and Asia, we are never At the time of publishing this Sustainability Report, far from our customers wherever they are in the world. we are in the midst of the most difficult situation Hettich stands for a strong partnership with the furni- worldwide for decades. The effects of the Corona The Hettich brand ture and white goods industry, specialist retailers and pandemic are currently neither health wise nor eco- Technology for furniture – that´s our passion. The the trades as well as the DIY sector. We are specialists nomically foreseeable. They will also have a signifi- Hettich brand stands for quality, innovation, reliabili- in every market segment, know the various demands cant impact on the course of business in 2020 for ty and closeness to customers throughout the world. and meet them in every product we develop. – The suc- the Hettich Group. However, we are confident that we The Hettich family vouch for this with their name. cess of our customers and partners is also our success. will overcome the challenges of the global crisis to- gether through the flexibility and commitment of all Hettich colleagues as well as through the partnership with our customers and suppliers and will also take advantage of the opportunities arising from the crisis. - 4 - - 5 - Sustainability Strategy

Responsible corporate management everyday work and to sharpen our reaction to critical As a family business, our strategies are always aimed and questionable situations. at sustained existence and not short term success. In 2019, in view of our growing international acti- We understand lawful and ethical conduct at home vities, we have once again completely revised the and abroad to be the key to real, sustainable success. Hettich Code of Conduct. It also explicitly describes We set priorities in ecology, social and civic responsi- the protection of human rights, which is a matter bility as fields of action in which we aim to define a of course for us: We categorically reject any form of sustainable way forward that will give the company forced, compulsory or child labour, exploitation or economic prosperity. Decisive factors here are the discrimination. We do not do business with partners energy-efficient, resource-conserving production of who do not observe these principles. our high-quality and thus sustainable products, as Creating a sustainable foundation – Document Our priorities and goals well as the ability of our colleagues to assume more To promote awareness of Hettich‘s behavioural management system As part of our sustainability strategy, we place a long personal responsibility through new ways of working standards, we have developed a special e-learning To do this, sub-areas of sustainability are organized term emphasis on ecology, social and civic responsibi- together. unit for internal initial training as well as regular fol- in our document management system. The system lity as areas in which action needs to be taken: low-up training. In this way, we constantly remind provides support for all colleagues, because it maps Hettich Code of Conduct ourselves to adhere to the principles and values laid the essential corporate processes, tasks and goals of 1) Ecology: Every day our products reach many people all over the down therein. Our goal is: „Together we protect what the following areas: The efficient use of energy and resources in pro- world. This privilege also means a great responsibility is important to us“. duction and infrastructure is at the focus of our for us. At Hettich we are committed to ethical busi- - Occupational safety endeavours to protect the environment. ness practices. And we make sure that every colleague - Facility management is empowered to do the right thing. Hettich sustainability guidelines - Human resources management The company‘s consumption of energy is a key indica- In our sustainability guidelines we document our - Product development tor for all Hettich production and logistics operations. Our company has had a code of conduct since 2014: responsibility for the preservation of the natural - Production, procurement, logistics Hettich products conserve resources by using as little As a binding guideline for legally compliant and foundations of life. We are committed to continuous - Quality management material as possible, providing a long useful life and responsible action, it is valid for all Hettich compa- improvements in energy consumption, the avoidance - Legal compliance including a high proportion of recycled and recycla- nies. It is the standard for dealing with each other of environmental pollution and the minimization of - Strategy, finance and risk management ble materials. Within the supply chain, we also take at Hettich, but also with our business partners. The health risks and hazards in the workplace. - Environmental management account of the ecological aspects on the part of our code is intended to provide us with guidance in our suppliers. Certifications Our document management system meets inter- The implementation of our principles is regularly national standards and specifications, and is being Our goals: verified by internationally recognized certifications: improved continuously in consultation with top - We will systematically continue improving our These include the strict European environmental management. In the course of this, we attach great energy efficiency. management system EMAS (Eco-Management and importance to lean and efficient processes. - We will continuously reduce our CO2- emissions. Audit Scheme), which requires an improvement in - We want to address the remaining fields of action environmental performance, but also certified energy in material cycles. Through repeated use of mate- management systems in accordance with ISO 50001 rials at the end of the product life cycle, we want and the quality standard ISO 9001. to achieve closed material cycles. - We save resources by further optimising our products and packaging in terms of weight and material.

- 6 - - 7 - Sustainability Strategy Technology for Furniture – Process Management

2) Social responsibility: 3) Responsibility to society: Responsibility Stakeholder participation Our responsibility as an employer focuses on Multifaceted commitment for a better coexistence As a family business with a history of more than 130 We cultivate open communication and are in a con- diversity and equal opportunities, personal res- years, sustainability is an essential part of our cor- tinuous exchange with our stakeholders. Through ponsibility, health and occupational safety. As a responsible member of society, we as a company porate culture - and a management principle. The workshops, audits or networks, among other things, make monetary and material donations for educati- „Corporate Responsibility“ team manages the sus- we determine our fields of action for sustainability We combine entrepreneurial action with social res- on and science, art, culture and social causes. At the tainability aspects of environment, quality, occupa- in the areas of economy, ecology and social affairs. ponsibility and expect the same from our suppliers Hettich locations we are active locally with various tional safety and social affairs in the Hettich Group. We are committed to a trusting relationship with the and service providers. Our cooperation is based on a sponsoring measures and we support voluntary acti- Our Hettich brand values, our corporate culture and public and the authorities, our suppliers, service pro- culture of trust and fairness and we define high social vities of our colleagues. Our companies contribute to our corporate goals form the guidelines according to viders and customers. This is done by means of in- standards in our purchasing conditions. national tax revenues and social security contribu- which we develop, implement, monitor and optimise formation and cooperation as well as by involving tions. At our German locations in particular, we re- our standards and management processes. our partners in our sustainability measures. We also Our goals: gularly train junior staff in various professional fields. actively involve our own colleagues: through work- - We move away - where possible - from the culture shops, our internal digital corporate platform Hettich of being office based and head towards working Our goals: Connect or Hettich Idea Management. independently and with flexible working hours. - We promote the voluntary activities of our col- - We improve internal information and communica- leagues worldwide. tion between all Hettich colleagues. - We improve the biodiversity at our sites. - We promote health and occupational safety for - We are locally involved in social projects. long-term employability. - We establish contacts with young people at an - We promote diversity and equal opportunities. early stage in order to inspire them to start a - We promote personal responsibility. career with us. - We permanently monitor and improve the low oc- cupational accident rate.

- 8 - - 9 - Technology for Furniture – Process Management

Innovation and product management Our key questions are: Our Business Unit „ambigence“ Our Business Unit „castwerk“ What do the end customers want in the future in Ambigence combines the specialist knowledge, de- Castwerk develops high-quality components, assem- Innovation and product management terms of functionality and design of furniture? sign technology and manufacturing expertise of a blies and systems for the automotive industry, among Customer benefits through innovation, quality, clo- And what fitting solutions do we need to develop wide range of partners in a value-added network. others. This includes the world‘s lightest e-scooter - seness to customer and reliability – this is what we now to meet precisely these demands in the medi- Staging the International Design Award, we also have for less consumption and greater range. The secret of are working for at Hettich. The corporate strategy of um to long term? our finger on the pulse of time. The competition in- this lightweight construction innovation is magnesi- the Hettich Group is future focused. Only those who vites students of design and architecture to develop um: it ensures significant weight optimisation with recognise trends and developments at an early stage In the field of research and concept development, we progressive furniture concepts. high strength of the load-bearing components. As the can act with foresight. We want to offer the solutions continued in-depth studies in designing the home en- only company in Europe, „castwerk“ offers the whole of tomorrow today. So that new fitting products are vironment in 2019 under the aspects of multifuncti- range of magnesium production technologies under available exactly when they are needed on the mar- onality as well as ergonomics and ecology. Together one roof. ket. with customers or external institutes we have carried out various projects on social and technical trends. Our in-house ideas have also been incorporated into our research and development activities. We work particularly closely with universities, re- search institutes and industrial partners. Working to- gether in this way is strategically important in terms of being able to identify trends that are relevant to our business and also from the aspect of playing an active part in shaping them.

https://www.ambigence.com https://castwerk.hettich.com

https://ifworlddesignguide.com - 10 - - 11 - Technology for Furniture – Process Management

Environmentally relevant substances Rules and processes Suppliers and purchasing policy We consider product constituents and materials for With our sustainability management we want to en- our products holistically, i.e. not only from the point Compliance sure that our suppliers and service providers also meet of view of functionality, performance duration, re- By compliance we mean the behaviour of all col- our values and requirements for minimum standards source-saving extraction, processing or transport. For leagues in accordance with the rules at Hettich. With in the areas of working conditions, social affairs and us, holistic means that we also consider their impact the help of our internal Compliance Management the environment. We check this commitment before on the environment and on people before, during and System, we ensure compliance with laws, guidelines our partnerships are formed, but also afterwards after the use phase. and contractual obligations with our business part- throughout all joint projects. Together with our busi- ners. At each of our sites around the world there are ness partners, we want to develop further in the long For more than 15 years, we at Hettich have voluntar- designated persons responsible for compliance as- term. ily identified, evaluated and regulated environmen- pects. These ensure that everyone at Hettich knows tally relevant product constituents far more strictly how important it is to comply with the law. We have than required by legal regulations such as the Euro- established a procedure for reporting compliance vio- pean REACH Regulation or the RoHS Directive of the lations so that we can respond appropriately to viola- European Union (REACH: „Regulation concerning the tions of laws, official standards and Hettich standards Registration, Evaluation, Authorisation and Restric- - such as our Code of Conduct. tion of Chemicals“; RoHS: „Restriction of (the use of certain) Hazardous Substances in electrical and elec- Quality tronic Equipment“). Quality is a mainstay of our sustainable business. In our own in-house Hettich-Standard The quality of our products with their long service · we regulate the fulfilment of national and interna- life means a considerable contribution to sustain- Worldwide production network Key figures make successes visible tional product safety requirements with regard to ability. With our „Quality Policy“, we at Hettich are We are constantly learning from each other at our Standardised information and key figures document product constituents, committed to actively anchoring this quality aware- production sites around the globe. In order to achieve the effects of optimisation measures. For example, · we integrate the requirements and wishes of our ness in the consciousness of our colleagues world- the set goals and at the same time live our brand successes in the area of energy consumption are very customers wide. The ISO 9001 as an internationally recognised values of quality, innovation, closeness to customers quickly apparent. With well-prepared information, we · we create awareness among our suppliers and invite quality management system certifies our continuous and reliability, our „Total Productive Management“ motivate our colleagues to contribute their own ideas them to share our responsibility improvement. We also expect our suppliers to support programme for the continuous optimisation of our to the optimisation processes and thus ensure the · we regulate the avoidance of inseparable environ- our quality policy and our quality goals. production has been running successfully since 1999. long-term success of the company. Special improve- mentally relevant substances in order to further in- Quality is no coincidence, but always the result of Each Hettich site is responsible to define energy sav- ment offensives help us as a company to participate crease the recyclability of our products. personal commitment. With our internal workshop ing measures. Our „Working Group Energy“ collates in the knowledge and ideas of our staff and thus to programme EVQ („Attitude and behaviour towards these ideas and offers an exchange platform for develop our production in a future-oriented manner. Research is constantly expanding its knowledge quality“), we want to leave a lasting mark on the cross-location energy efficiency issues. In this way, about the influence of substances in the environment. thinking and behaviour of all colleagues at Hettich. we want to make better use of synergy effects and All measures for optimisation or savings in production Therefore, our Hettich set of regulations is also sub- So that good quality ultimately emerges from the further advance the topic of energy saving at Hettich. are inseparably linked to the areas of environmental ject to constant revision, in which customer needs, conscious responsibility of each individual. Networking takes place via regular meetings and our management and occupational safety. market requirements and legal requirements are tak- digital company platform „Hettich Connect“. en into account and implemented.

- 12 - - 13 - Ecology

Environmental policy protection“: everyone must act in an energy- and re- The effects our activities have on the ergy intensive melting processes for plastic injection We assume responsibility for the world we live in. source-saving manner in their own working environ- environment moulding and metal die-casting. With their high en- We regard statutory provisions as minimum re- ment, thus helping us as a company to master the Conserving resources and energy efficiency are the ergy requirement, the hardening shops in Berlin are quirements. global ecological challenges of the near future key issues in production and logistics at Hettich also of particular relevance to the environment. A large proportion of the prefabricated components at We accept a particular responsibility for preserving Two action priorities Environmental aspects: Materials and substances our company in Berlin are electrochemically coated the natural basis of existence. We are aware that the In the long term, business activities cannot be de- For the most part our fittings are made of metals, in with metal finishes in electroplating shops. As a result environment related framework will change in the fu- tached from the ecological framework. Our environ- particular steel and zinc. We also use plastics for in- of the wide range and quantity of chemicals used for ture: This, for example, includes higher prices for en- mental strategy for the rational use of energy and jection moulded components and in the form of pow- electroplating processes and the subsequent waste ergy and materials as they become more scarce, wide resources comprises two main priorities for action. der coatings. Producing and processing these prod- water treatment, this activity is also of particular sig- ranging customer demands in relation to the environ- These are increasingly taken into account in all steps uct constituents are associated with environmental nificance to the environment. ment and sweeping legal standards. of the product life cycle: development, production, impacts. Our influence on them is only very limited. This also applies to our electroplating facility at Va- logistics, product use and disposal. Of importance, nevertheless, is the fact that on a dodara in India, where approximately 5,000 litres of Ecology has been an integral part of our corpo- worldwide average, 40 percent of the steel we use, concentrated waste water containing alkaline zinc, rate strategy since the 1990s. · Previous demand optimisation by checking the our main product constituent, is made up of recycled chrome and nickel from the electroplating facility are Since 1993, our „sustainability guidelines“ have been avoidance of use of, or at least efficiency increase steel. We are always looking at alternative options treated in a biological wastewater treatment plant, in effect throughout the entire Hettich group of of used energy and resources to manufacture our products using the most envi- where live algae is used for the cleaning, neutraliza- companies. They formulate our voluntary ecological Subsequent fulfilment of residual demand by using ronmentally friendly materials possible. As a result tion and natural evaporation by sunlight. The algae sustainability requirements and the approach to im- renewable sources or at least sources that lose lit- of the production techniques we use, our production itself is being cultivated using sunlight. It is added to plementing them. We have the progress made in this tle of their value operations use cooling lubricants, oils and various a flat, sunlit pool along with the high TDS water. Once respect regularly reviewed by independent experts. chemicals, some of which are classified as substances it has absorbed the high TDS, the algae is removed Since 1996 we have been practising the recognised The particular challenge lies in the significant reduc- hazardous to water and as hazardous substances. The from the water. After it has been dried, it is disposed environmental management system in accordance tion of the specific energy requirement for production appropriate safety precautions apply here. off as per legal norms. with the European EMAS regulation (Eco-Manage- and logistics. The remaining energy needed must ul- ment and Audit Scheme). We regularly undergo the timately be covered by renewable energy sources Environmental relevance of our At our sales companies, the environment is not only strict EMAS certification procedures at several pro- backed up with efficient energy systems. These, for production sites: impacted by the logistics side through packaging and duction sites. example, are combined heat and power plants which Energy consumption shipping but, in particular, through the use of com- convert almost all of the energy used into electricity The company‘s consumption of energy is a key en- pany vehicles by field service staff. At our logistics Hettich Code of Conduct: Environmental protec- and usable waste heat. vironmental aspect for all Hettich production and operation in Bünde, environmental aspects arise from tion logistics operations. handling incoming goods, storing products and the „We want to identify and systematically implement subsequent packaging and shipment to customers. the potential for better energy and resource efficien- At our production sites in Kirchlengern, Berlin and The main environmental relevance of our logistics cy.“ - The Hettich Code of Conduct describes our re- Zhuhai in China, the production of drawer company therefore lies in the use of transportation sponsibility and duties in the area of „environmental runners and drawer systems involves the use of many packaging. The choice of logistics service providers is different manufacturing processes, such as stamping, of particular significance in terms of indirect impact Our action priorities for energy and resource e ciency waste free forming and powder preparing the powder on the environment. coating lines is cleaned in the company‘s own waste water treatment facilities. Avoidance Eficiency increase Renewable Sources with xources little loss of value The production companies at Balingen, Frankenberg Demand optimisation Meet residual demands and Zdár nad Sázavou in the Czech Republic are highly relevant to the environment as they use en- - 14 - - 15 - Ecology

EMAS – impacts on the environment and improvements in en- Kirchlengern / Bünde site for manufacturing the Ar- environmental management system vironmental performance. Under EMAS, the auditors ciTech drawer system: largely constructed of engi- are only allowed to sign the environmental statement neered wood which, during its period of growth, per- We are improving our environmental performance each year, if environmental performance really has manently bound 1,630 tonnes of climate damaging – as proven by the world`s most stringent environ- been improved, i.e. if it has been possible to reduce CO2, thereby removing it from the atmosphere. The mental management system EMAS. the impact made on the environment. Hettich Group was awarded the North Rhine West- The Hettich Group is the only leading manufacturer phalia Timber Construction Prize in 2014 for this of furniture fittings to meet the voluntary, stringent The environmental statements of our EMAS-validat- energy efficient industrial building with a very low requirements laid down in EMAS – and doing so for ed sites with detailed environmental programmes primary energy requirement of 72 percent less than over 20 years. and target achievements can be found here: https:// demanded by the German Energy Saving Regulation corporate.hettich.com/de-de/unternehmen/corpo- (EnEV) at that time. The building was also awarded rate-responsibility.jsp the „Best Practice Energy Efficiency“ label from the nationwide „Energy Efficiency Initiative“ campaign Opportunities and benefits of the staged by Deutsche Energie-Agentur GmbH. 1,750 m², the system provides approx. 25 percent of system the building‘s total energy requirements (heating, The new construction of hall B7 in Kirchlengern in cooling, ventilation & lighting). Taking part in EMAS, the world‘s most stringent envi- 2017/2018 with a gross floor area of approx. 24,500 ronmental management system, which also includes m² is also a sustainable contribution to responsible The sustainable properties of the building led to the We are improving our environmental ISO 14001, provides us with legal certainty, economi- industrial construction in terms of production logis- award of the „Industrial Building Prize for Sustainable performance – as proven by the world`s most stringent environmental cally viable measures to lessen our impact on the en- tics, energy technology and building typology. Building“ in 2018, offered by Messe Essen on the oc- management system EMAS. vironment and a credible approach to environmental In a more rural environment it was a particular chal- casion of the special building trade fair „Baufachtage management. lenge to limit land sealing. This could be ensured by West“. Effective anchorage in the company the two-storey industrial hall. The ecological foot- In the mid-nineties, the company‘s management de- Environmental programme and print of the building was halved and the space effi- Transportation and traffic cided to involve Hettich‘s three largest German oper- corporate environmental performance ciency increased accordingly. ations in the newly developed EMAS environmental Multimode transport systems management system (Eco Management and Audit We have set ourselves ambitious targets to im- The highly thermally insulated timber construction Multimodal transport systems use several modes of Scheme) set up by the European Community for vol- plement our environmental principles and improve consists of around 570 cubic metres of glued lam- transport. Our logistics company in Kirchlengern/ untary participation. With its stringent criteria, EMAS our environmental performance. inated timber, 460 cubic metres of solid structural Bünde aims to replace CO2-intensive means of trans- contains effective instruments for the systematic con- timber, 105 cubic metres of board stacked ceilings port such as trucks with means of transport such as sideration of energy and resource efficiency aspects, Buildings and properties and 355 cubic metres or around 13,500 square me- rail or ship wherever possible. Goods to overseas des- risk management and legal compliance. The number tres of wood-based panels. Wood is the only build- tinations are generally transported by ocean-going of Hettich companies taking part in EMAS has since In terms of environmental aspects, the focus was ing material with a positive primary energy balance. vessel. In 2018, for example, 29,316 kg of CO2 emis- grown: In the meantime, four German sites as well as placed for the first time on buildings and properties The timber construction method with a total of 1,500 sions could be avoided by using multimodal transport. our sites in Spain and the Czech Republic hold EMAS in a new build project back in 2008. Opened in 2009, tons of wood creates a CO2 reduction of 70 kg C02/ When selecting the service providers, environmental validation. the „Hettich Forum“ exhibition and administration m². This corresponds to the energy requirement (ac- aspects such as the determination of emissions of the As part of the EMAS auditing cycles, operating bases building at Kirchlengern headquarters was designed cording to EnEV) of 3 years in total. tendered transports are considered and audited. In are audited once a year by a state accredited envi- with a zero energy balance and therefore received the addition, the optimisation of container utilisation en- ronmental auditor to ensure enhanced environmental European Community „Green Building Award” at na- More than 60 percent of the energy for heating and sures a reduction in the number of journeys. The num- performance and compliance with every aspect of the tional level. hot water is provided by waste heat from production. ber of journeys was reduced by approx. 15 percent law. This audit also includes the environmental state- In 2011, we have built a production facility with a The roof is fully covered with a photovoltaic system. by converting the internal transport in Kirchlengern/ ment which provides transparency with regard to our floor space of some 14,000 square metres atour With an output of 285 kWp and a surface area of Bünde from „scheduled“ to „demand-oriented“. - 16 - - 17 - In 2019, the company‘s own photovoltaic systems on an average electricity consumption of 4500 kWH Ecology the roof of the „Hettich Forum“ and the new building could be operated for one year. In addition to the en- B7 generated 189 MWh of electricity from the power ergy savings, an improvement in the hall air quality of the sun. The total amount of electricity generated and thus the working conditions was achieved. This at Kirchlengern site through photovoltaic and com- suggestion for improvement came from one of our

Also charge privately free of cost: In a pilot bined heat and power generation in 2019 was thus Hettich colleagues. The optimisation was successful- project at our Kirchlengern site, we are testing the 3,669 MWh. ly implemented through the close cooperation of our possibility of charging our colleagues‘ private electric „Hettich Idea management“ with the various produc- or hybrid vehicles. Own energy generation – Berlin tion areas. A combined heat and power plant was also commis- sioned at our Berlin site at the end of 2019 to supple- Optimisation of transport routes rate benefits such as the offer of discounted tickets ment the heat supply at the site. A well-functioning supply chain management con- on public transport (Jobticket) or the possibility of

tributes to reducing the ecological footprint. At our bicycle leasing through deferred compensation (Jo- 150 MWh

Berlin plant, for example, we have completed two bRad), we support environmentally friendly mobility 140 MWh major optimisation projects since 2018: By rational- behaviour among our colleagues. 130 MWh ising transport routes as well as packaging and goods 120 MWh 110 MWh

handling processes, we have reduced annual CO2 Other activities to make mobility management more 100 MWh emissions by a total of 126,000 kilograms. environmentally friendly are being planned, such as 90 MWh 80 MWh 2016 a motivation leasing scheme or a fuel-saving com- 2017 70 MWh 2018 2019 petition. 60 MWh

Mobility Management 50 MWh The often great physical distance to our customers as 40 MWh well as to major projects requires our company vehi- Sustainable travel planning 30 MWh 20 MWh

cle fleet. The Hettich Mobility Team has set itself the In order to avoid unnecessary travel in advance, we 10 MWh

0 MWh task of using the vehicle fleet more effectively and have expanded our travel policy to include the as- Januar Februar März April Mai Juni Juli August September Oktober November Dezember environmentally friendly in the future through rede- pect of sustainable travel planning: Before every sign and - where appropriate - electrification. business trip, we check whether it can be replaced The first tests on the topic of e-mobility in the vehi- by telephone or video conferences, thus completely Energy saving through heat recovery – Frankenberg 100 percent green electricity – cle pool were carried out as early as 2015, and addi- avoiding traffic-related CO2 emissions. If a business Since the beginning of 2019, a new, modern and Kirchlengern and Spenge tional participation in a scientific study led to further trip is indispensable, we want to take both economic energy-efficient compressor plant has been operat- The Kirchlengern and Spenge sites have been using tasks after the data were evaluated: The next step and ecological aspects into account, for example by ing at our Frankenberg site to supply the site with 100 percent green electricity since 2017. In addition was to install a paperless, digital Car-Sharing system combining dates that are geographically close to each compressed air. The „waste product“ of compressed to the second photovoltaic system on the new build- to manage the pool vehicles. other, dispensing with domestic flights or using rail air production is waste heat, which can be „recycled”. ing B7 in Kirchlengern, the Hettich Group sees this In 2019, the vehicle pool included three electric ve- instead of car. The heat generated via the newly installed heat re- as an opportunity to further promote the topic of re- hicles and, as company cars four electric vehicles and covery system is used to heat halls, parts of the of- newable energies. one plug-in hybrid vehicle. Currently the fleet has Energy and resource management fices and the service water of the sanitary facilities. Our sales company in Italy has also been obtaining already been expanded by four plug-in hybrid vehi- This system saves 1,502,700 kWh of heat output. This sustainable energy from a hydropower plant since cles and one electric vehicle. At Kirchlengern site, an Own energy generation – Kirchlengern corresponds to the average annual demand for elec- May 2019. e-scooter is used for internal plant traffic. To implement our energy concept, we are further ex- trical power of 334 households in Germany, each with In addition to the use of electric vehicles including panding the share of combined heat and power gen- 4,500 kWh per year. With CO2 emissions of approx. Recycling production waste – Frankenberg home charging solutions for company car users and eration. In addition to the existing combined heat and 500g/kWh (national average in Germany 2018), we By recycling die casting material and redesigning the the establishment of an electric charging infrastruc- power plants at the Kirchlengern site, the combined will save approx. 750 tonnes of CO2 in Frankenberg if internal flow of goods at our Frankenberg plant, a ture, the Hettich Company Car Directive was also re- heat and power plant in the new building B7 was put the potential is fully exploited. large number of products could be converted to re- vised in 2019 with regard to CO2 emissions and drive into operation at the end of 2018. Three heat pumps granulate while maintaining the same quality. Thus, technology, thus creating further incentives for more were also installed in B7: Two water-to-water heat the actual waste can be reused through systematic climate-friendly mobility behaviour: The mobility pumps use the waste heat from the cooling system Energy saving through optimisation of ventilation processing. In addition to the recycling of 94 tonnes budget now offers the possibility to use the unspent for heating processes. One air-to-water heat pump is motors – Kirchlengern of former plastic waste, this will avoid approximate- budget for other offers, such as bicycle leasing. used for cooling and heating processes depending on In 2019, a total of 1,777 MWh of energy could be ly 302 tonnes of CO2 equivalents generated by the the weather conditions. In 2019, the amount of heat saved annually at the Kirchlengern site by switching product ranges each year. Currently, a car-sharing exchange for the forma- obtained via combined heat and power generation - off or reducing the output of the ventilation motors tion of carpools is being integrated into the digital including used waste heat - amounted to 6,408 MWh on the powder incinerators in two production halls. – Car-Sharing system of the pool vehicles. With corpo- at the Kirchlengern site. With this amount, 394 four-person households with - 18 - - 19 - Trend of specific standardised CO2 emissions Ecology 100 90

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10 Decline in specific 0 CO2 emissions

Waste prevention Since 2019, all colleagues in our sales company in It- 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 from 1996 to 2019 Over the past two decades, we have continuously in- aly have been using reusable water bottles that they creased the recycling share of our waste and residual can refill from a water dispenser. This has led toa materials. Today, the recycling rate at the Kirchleng- reduction of about 6000 plastic bottles per year and ern site is 98 percent. encouraged many other subsidiaries to follow suit. For plastics, preference is given to recyclable materi- equivalents within four years. At the same time, the We continuously digitalise our processes to avoid pa- als such as polyethylene and polypropylene, which can sponsorship of a workplace for people with disabili- per waste. With the possibility of digital invoicing, we Conservation of resources through less scrap be recycled. In order to further reduce the amount of ties was introduced. also invite our suppliers to save resources. For the re- material plastics, we are currently testing a material thickness maining requirements, we have been using recycled As part of the Total Productive Management in reduction for foil bags. paper for many years to the greatest extent possible. Kirchlengern, a team has successfully dealt with the Transparency through environmental key figures Our international locations also aim to reduce their reduction of reject parts in drawer production. Fol- When shipping pallets, the use of high-quality film With the help of regularly collected environmental waste volume beyond the legal requirements and lowing a workshop and implementation of the meas- with better pre-stretching reduces the need for key figures, we can identify ecological and usually thus protect the environment. ures developed there, the number of rejects of fin- stretch film. We also use reusable packaging such as also economic optimisation potential and evaluate ished components was reduced by 7,200 per year, mesh boxes, stake pallets and plastic trays. We use the success of measures. From 1996 to 2019 we have Our sales company Hettich UK in Great Britain has thus making an important contribution to the con- paper bags, corrugated cardboard fillers or unusable recorded a 55 percent reduction in specific CO2 emis- been using a shredder for the large volume of incom- servation of resources. pallets to secure the load. sions for the entire Hettich Group. This represents a ing cardboard packaging since 2016. The shredded decline of about 2.3 percent per year. material is then reused as packaging material. In ad- Sustainable packaging solutions dition to avoiding waste, the amount of bubble wrap Our packaging engineers develop customised packag- Some examples of savings: can be reduced. When shipping less sensitive prod- ing for all areas of industry. In the design and dimen- By changing the wrapping foil for pallets from a 20 ucts, the boxes are banded instead of being placed in sioning of packaging materials the packaging effort is micrometre to a 15 micrometre thick pallet wrapping an outer carton. This also reduces packaging waste at limited according to the criteria „avoid, use, recycle“. foil, for example, we save 0.111 kg foil per pallet on our customer. Our customers are also encouraged to In addition to strict packaging tests and transport one of our drawer systems. This corresponds to a sav- place fewer but larger orders. This also reduces the simulations, the fulfilment of legal, customer-specif- ing of about 8 tons of plastic per year. Also by opti- amount of packaging and protects the environment. ic, logistical and high quality requirements, the envi- mising the number of drawer sets on a pallet, approx. The above measures resulted in an annual reduction ronmental goal of „mono-material packaging“ applies 8,800 pallets are saved annually and the number of of 41 percent in purchased cardboard boxes and 81 at Hettich. This means: avoidance of composite pack- transport routes and thus the associated CO2 emis- percent in purchased bubble wrap at Hettich UK. aging materials, reduction of plastics and the use of sions are reduced. Furthermore, the conversion from only one packaging material within a packaging unit 2- to 1-corrugated basic cartons contributes to the Our distribution in Canada focuses on recycling and if possible. saving of packaging material and thus to the conser- provides containers for recyclable waste. 98 percent vation of resources. of the products are shipped daily with recycled pallets For many years we have been using environmentally from Germany. Cartons, boxes and filling material as friendly, biodegradable and recyclable moulded fibre part of container shipments from Germany are also inlays for our drawer frames, back panels and railings. Social-ecological commitment „Corporate IT“ reused. In the future, the use of plastic in the office Through its partnership with a non-profit company, and at trade fairs and events will also be avoided. We use FSC-certified packaging materials. We use re- the „Corporate IT“ department makes a valuable con- cyclable corrugated cardboard and waste paper for tribution to the conservation of resources and pro- Our sales companies in Singapore, Indonesia and cartons, liners, padding and fillers. motes no discrimination for people with disabilities. Vietnam have already completely eliminated the use By processing and remarketing 92% of our decom- of plastic bottles. In addition, the digitalisation of missioned IT and mobile equipment, we have been processes here saves around 200 sheets of paper per able to avoid a total of 150,688 kg of iron equiva- month. lents, 292,918 kWh of energy and 91,954 kg of CO2 - 20 - - 21 - Hettich as an Employer

Employees` rights Occupational safety Accident rates successfully reduced As an internationally operating company, we are Safety Excellence The result of the „Safety Excellence“ method is already committed to the Universal Declaration of Human Approximately 80 percent of all accidents are caused clearly visible: Measured against the industrial sector Rights. We adhere to the principles of the UN Global by a behavioural fault of the injured person. With average, we have below-average accident rates in the Compact and we are committed to the core labour our self-developed „Safety Excellence“ method, we Hettich production companies. In the period prior to standards of the International Labour Organisation are striving for a permanent improvement of our low 2007 (start of „Safety Excellence“), the average annu- (ILO). Our internal code of conduct communicates our occupational accident rate. „Safety Excellence“ sup- al lost time due to an accident per Hettich employee corporate values and ethical principles to every col- plements the classic elements of occupational safety was approx. 0.80 days. Within only two years, this key league at Hettich worldwide. Violations of this policy with the building block of behaviour-based occupa- figure was improved by about 50 percent. In 2019, are disciplined and reprimanded by our compliance tional safety. Using emotional arguments, the con- it was 0.24 days below the previous year‘s level and management. cept aims at gaining awareness and changing the thus at its lowest level since the introduction of the behaviour of our colleagues. „Safety Excellence“ method. Corporate Benefits Our guiding principle „Safety without compromise“ A significant reduction is also in evidence across Het- brings the measures and activities of the „Safety Ex- tich‘s German operating bases when measured using Far beyond meeting international standards and le- cellence“ method to a common denominator. In this the 1,000 man rate employed by the Employers‘ Lia- gal requirements, we offer our colleagues a variety way, we provide all Hettich colleagues with assis- bility Insurance Association for the Wood and Met- of „corporate benefits“: These range from company tance in their daily, safety-relevant decisions, so that al Working Industry (Berufsgenossenschaft Holz und pension schemes, addiction prevention, employee in case of doubt, they can choose the clearly safe Metall - BGHM), which quotes the number of notifia- Since 2007, the 1,000 man rate has fallen at Hettich‘s advice, job tickets/job bikes, compatibility of fami- course of action. - Even if this may seem complicated ble accidents per 1,000 employees. Before the „Safe- German operations: currently approximately 16 acci- ly and career to Christmas baking with the children or time-consuming at first. ty Excellence“ method was introduced, the average dents per 1,000 employees, some 52 percent below of our Hettich colleagues. One of the main focuses 1,000 man rate at Hettich‘s German companies was the average figure quoted by BGHM. of our sustainability management is the promotion Our mascot „Safety“ points out safe behaviour for still in the region of 50 accidents per 1,000 mem- and development of our colleagues to more person- various dangerous situations so that accidents do not bers of staff, putting it just below the BGHM average. al responsibility. We implement this with the help of occur in these situations. To determine the effective- various programmes and modules: These include our ness of the „Safety Excellence“ method, we have in- „new ways of working together“ concept, individu- troduced a practical audit system in operating areas. Notifiable accidents per 1,000 employees Accident related lost time in days/year al working time models or the possibility of mobile All Hettich colleagues are educated accordingly with (1,000 man rate) per employee Hettich Group working. special workshops on behaviour-based occupational • Average quoted by the German Liability Insurance Association for the Wood and Metal Working Industry safety. (BGHM) Test seal „Highest fairness in the job” • Average for Hettich Germany

We strive to create a particularly attractive and fair 100 90 working environment for our colleagues. In 2018, the 80 news magazine Focus (issue no. 08/18) confirmed 70 that we are on the right track: The test seal „Highest 60 50 fairness in the job“ was awarded to employers who 40 offer their employees particularly fair working con- 30 ditions. With 94.6 out of a possible 100 points, the 20 10

Hettich Group took 3rd place in the metal industry 0 sector. The objectives for corporate culture, working 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Average for Hettich Germany Average German Liability Insurance Association for the Wood and Metal Working Industry (BGHM) climate and fairness were evaluated.

- 22 - - 23 - Hettich as an Employer

Health fair Hettich USA

Health Health advice Company integration management Special activities 2019: We also offer our colleagues support in mental health Hettich has appointed a dedicated officer and set up a Demographic change and longer working lives present promotion. For some years now, Hettich has been secretariat for company integration management. The Health fair Hettich USA companies and their workforces with new challenges. working with an external health counselling service: aim is to prevent possible incapacity to work on the At our site in the USA the annual health fair took The Hettich Group meets these challenges with pre- Anyone who so wishes receives an anonymous and part of colleagues through individual and tailor-made place for the 10th time in 2019. The colleagues had ventive health promotion measures. free initial consultation for problems in their profes- company measures. Preventive measures and health the opportunity to carry out tests, e.g. on the body In 2019, 52 employees of the Hettich locations in sional and private life. We also offer regular seminars, promotion programmes are derived from the prac- mass index or blood pressure. In addition to tips on Ostwestfalen-Lippe celebrated their 25th, 40th or e.g. on conflict management, via the internal „Hettich tical findings of company integration management. healthy eating with appropriate recipes, a wealth of 50th anniversary of service in a total of 1,500 years Academy“. The focus is initially on all colleagues who have been medical information was provided. Additionally, two of corporate loyalty. This means an average of over ill for more than six weeks within a twelve-month masseurs were on site. 28 years of employment with our company. - A fig- Compatibility of family and career period. ure that makes us particularly happy, because we are Many of our colleagues perform a balancing act be- Sponsoring „Widufix Lauf“ already doing a lot to maintain and actively promote tween career, family and partnership every day. In the Healthy Working Hettich is main sponsor of the „Widufix Run“, a char- the physical and mental health of our workforce. event of unforeseeable circumstances, such as a par- Thanks to our self-developed Safety Excellence meth- ity run to promote vocational training in the Herford ent needing care or lack of childcare, this can become od, we have succeeded in keeping our occupational district. In 2019, the Hettich team again supported a real challenge. We want to provide support in these accident rate stable at a low level over the long term. the creation of 16 new apprenticeships through its Company healthcare management situations as well, and to this end we work together However, healthy working means much more than „no participation. Our programme: „Hettich Vital“ with an external service centre for the compatibility accidents“: With the „Healthy Working (“Gesundes „Hettich Vital“ bundles all health promotion meas- of family and career, which can provide quick and free Arbeiten”)“ project, Hettich is setting an important ures for our colleagues. These include company health advice on suitable offers of help. example in the development of culture. The aim is to management, company integration management, promote not only the physical but also the mental compatibility of family and career as well as company Company medical care and addiction prevention health of our colleagues. By means of workshops we medical care and addiction prevention. When it comes to workplace-related health issues, determined together with an external service provider our colleagues receive support from the company the psychological stress in the workplace. For us, the Corporate health management (BGM) is a cross-com- doctors. question of healthy working is answered by careful pany strategy within the Hettich Group. The tasks in- Addictions and dependencies have an impact on the use of our own resources - and by the personal atti- clude supervising and supporting the individual com- social and professional environment. Hettich offers tude of each individual, because mutual appreciation panies in setting up and implementing occupational an internal addiction counselling service as the first and attentiveness strengthen the well-being of us all. health activities in the „Hettich Vital“ programme. The point of contact for those affected, their relatives aim is to inform our colleagues, to support them in and managers. Colleagues with addiction problems health-conscious living and working and to strength- receive practical advice and information on external en the health competence of the individual. counselling centres. The needs-based offers of the Hettich Vital pro- gramme are drawn up in consultation with the per- sonnel managers and works councils of the individual companies, the occupational safety specialist and the company doctors. The range of company measures for health promotion is available to all colleagues in the company. A network of BGM coordinators across the individual companies ensures close exchange within the entire Hettich Group. - 24 - - 25 - Apprenticeships and further training

option of completing a dual Bachelor`s degree pro- lasts 60 minutes - with consistent adherence to time: gramme in business information technology. There are three lectures of 20 minutes each with three groups of listeners who rotate every 20 minutes to Best place to learn the next lecture. The speakers will then be available for a short question and answer session. The compact Hettich is proud to have again received the „Best Place format thrives on simplicity: no long preparation, but to Learn“ seal of approval from AUBI-plus in 2019 and simple authentic reporting from everyday work. to retain it for the next 3 years. This German train- ing seal is only awarded to companies that can prove Networking that they are providing young people with excellent qualifications for the labour market. This award helps Inter|Action us to score points in the highly competitive market Since 1994, Inter|Action has been a networking pro- for trainees. gramme for Hettich colleagues to build professional networks, get to know the diversity of the Hettich Further training Group and develop their intercultural communication and project management skills. International pro- As a company, we want to be sustainably competitive. jects are worked on in teams. The events and training This includes competent and committed colleagues. courses at Inter|Action are generally held in English. After the (career) start, we therefore ensure long- term prospects and development opportunities in the family business Hettich, with various elements of personnel development.

Hettich Academy Starting a career The Hettich Academy is an internal service provider We take part in numerous projects, such as ”Girls‘Day“ for international personnel development and a net- and the MINT initiative which set out to get women work for communicating expertise within the Hettich interested in careers with a focus on mathematics and Group. It ensures that qualification needs are met natural sciences. Taking place each year at the com- and provides a comprehensive training programme pany‘s Kirchlengern headquarters, Hettich Careers In- for all departments. formation Days provide school students, their parents and teachers with the opportunity to talk directly to Hettich apprentices and apprentice instructors and Shift and Share – find out more about the various trades in which ap- Knowledge exchange in the network prenticeship training is available. In 2012, Hettich in- A new format for exchanging information was intro- vested € 1.1 million in extending the technical train- duced at the beginning of 2018. The principle „shift & ing centre at Kirchlengern. No less than 1,600 square share“ is very simple: The topics for the lectures come metres are now home to the metalwork, mechanical voluntarily from colleagues who have tried something and electrical engineering apprenticeship depart- new and would like to share their experiences. The ments as well as training and communal rooms. Along choice is diverse: from new work formats and agile with classic apprenticeship training, there is also the working methods to new technical tools. An event - 26 - - 27 - Corporate culture – new forms of teamwork

We test new forms of cooperation such as cross-com- Dynamic office Involvement of our colleagues Hettich news internal pany network structures, cooperation models, agility At Kirchlengern site, a „dynamic office“ was set up There are many different ways for our colleagues to or self-organised teams. In this way we want to cre- as a place for spontaneous meetings and information Hettich promotes an open corporate culture and re- gain information on the company. ate a working environment in which each and every exchange. Colleagues from other Hettich locations lies on various communication tools. We also ensure one of us can passionately contribute with the best are also always welcome to spend time here between that all our colleagues have equal access to informa- Hettich Dialog personal qualities. meetings. The contemporary furnished rooms radiate tion - regardless of their field of activity. In 2019, the internal newspaper „Hettich Dialog“ was We at Hettich promote our culture of collegiality, re- a positive atmosphere and should encourage „out-of- also published six times in German and English. spect and openness with numerous measures. We fo- the-box“ thinking. Hettich „stars“ cus on integration in every respect, which is evident The so-called „star“ model of teamwork has become Hettich Connect in many large and small steps. Our motto is: We are Digitalisation - Award Digital Champion an essential success factor for constructive coopera- With our digital community „Hettich Connect“ we all one „Hettich“ together. tion and satisfaction at Hettich. Colleagues become have created a new, internal platform: It serves all André Häusling and Stephan Fischer as editors of the Our activities in the field of „ digitalisation“ are also a „star“ and then take on special tasks: The „com- colleagues worldwide to obtain and exchange infor- Haufe book: „The Way to an Agile HR Organization: being recognised: in 2019 we were named „Digital munication star“ is the link between the team and mation quickly and easily and paves the way for fu- Models and Practical Examples for Successful Trans- Champion“ in the DEUTSCHLAND TEST. The compe- the team leader, the „quality star“ deals with quality ture-proof digitisation. formations“ (Haufe book, ISBN 978-3-648-13439-9, tition was organised by the German business journal issues, the „TPM star“ helps to shape the maintenance 1st Edition: April 20, 2020) therein describes the ex- „Focus Money“ with scientific support from the Ham- and cleaning intervals, among other things, the „oc- periences we gained so far with our strategy „More burg Institute of International Economics (HWWI). cupational safety star“ identifies potential danger courage, personal responsibilty and agility“. Being among the participating companies from the spots together with the team and eliminates them. . „metal industry“ sector, we have thus set standards.

Diversity and equal opportunities

Equal opportunities is the key to making diversity an instrument for ensuring the success of an interna- tional company. On the renewed signing of the Diver- Hettich ideas management sity Charta (Charta der Vielfalt) Hettich undertakes Our colleagues are as diverse as their ideas. „Hettich to create a working environment free from prejudice ideas management“ is open to all suggestions for and exclusion. Our climate of acceptance sets out to improvement. We encourage constructive ideas for promote the potential of diversity in the workforce in existing working methods as well as for introducing the best way possible. new, modified organisational processes The ideas are evaluated and, if appropriate, implemented with the relevant specialised section. Particularly good sug- gestions for improvement are rewarded.

- 28 - - 29 - Corporate culture – Commitment to Society new forms of teamwork

Sustainable projects of our colleagues Biological hand washing paste Foundation study funds SpendensummeAmount donated Hettich to voluntary Ehrenamt work Worldwide, there are projects in the Hettich Group A colleague from Kirchlengern has also demonstrated „Studienfonds OWL“ 90,000 ¤ which show that sustainability is a concept that is sustained commitment: It is thanks to his persistence 80,000 ¤ practised and shared by all. that we have completely replaced environmental- Hettich supports the foundation „Studienfonds 70,000 ¤ 60,000 ¤ ly harmful washing pastes at our Kirchlengern site OWL“,a cooperation project of the universities of 50,000 ¤ with a biological, micro plastic-free alternative using North Rhine-Westphalia in Eastern Westphalia-Lippe 40,000 ¤ ground olive stones, nut shells etc. (OWL). The aim of the foundation is to support stu- 30,000 ¤ dents in Eastern Westphalia-Lippe with both mate- 20,000 ¤ 10,000 ¤ Foil reduction in production rials and ideas in the long term, to establish a net- ¤ A colleague from Kirchlengern showed his own initi- work between sponsors and recipients and thus to 2017 2018 2019 ative in reducing packaging waste. In his function as strengthen the university and business location East- „quality star“ he asked himself the question wheth- ern Westphalia-Lippe in the long term. er the amount of foil for the pallets delivered from In the 2018/2019 funding year, we have again sup- Between 2013 and 2016 alone, 485 projects world- our Frankenberg site was really necessary. After con- ported a scholarship holder with a one-year schol- wide received funding with a total of 317,500 euros sultation with the colleagues in Frankenberg, it was arship in recognition of social commitment and out- in donations. agreed to reduce the pallet wrapping by two wraps standing achievements. The scholarship is financed In 2019, over 150 projects were submitted, of which Bee pastures on a trial basis. The result: all test pallets survived the equally by federal funds and by Hettich. In addition 138 donation cheques were handed over to support To enrich the unused lawns at our site in Spenge, East transport without any damage or slipping. Since then to financial support, we also offer support with ideas: projects. This corresponds to a sum of 69,000 euros. Westphalia, a 500 m2 bee pasture was created in 2018 the automatic winding machine at the Frankenberg In an introductory talk we find out more about the 86 projects came from Germany, another 52 dona- at the suggestion of a committed colleague. In 2019, site has been permanently adjusted to the new wind- interests and wishes of the students and exchange tions went to the Czech Republic, Spain, India, Poland in cooperation with a sheltered workshop, an „insect ing variant. With approx. 12,000 pallets per year, the information about a possible internship, mentoring or and England. hotel“ was set up as a nesting aid for wild bees. In or- foil consumption has been reduced considerably. The participation in Hettich workshops. der to make this initiative known to bee lovers in the example shows that much can be achieved with the Working with schools and universities other Hettich subsidiaries, a separate community was Hettich “star” model. Promoting 2019 created in „Hettich Connec”. Here you will find infor- voluntary work mation and exchange on the idea of converting ex- We want to give young people an early glimpse of isting green spaces at Hettich into wildflower Outside of work, many the working world and help them make the transi- meadows and possibly starting a bee Hettich colleagues are tion from school to career. If we can get school leav- project. Inspired by this, a project involved as volunteers ers excited about training at Hettich in this way - all group in Kirchlengern is now also in social welfare projects the better! At some German locations we cooperate committed to promoting biodi- worldwide. We wish to with selected schools in school and internship part- versity at the site and wants to express our appreciation nerships. School fairs, application training and many enrich it with a bee pasture to our colleagues for de- other activities are carried out together. in cooperation with a social voting their spare time to As a member of the experiMINT association, we or- institution. Further locations various activities within ganise annual four-day „camps“ at our Kirchlengern are to follow. the social welfare sector site for pupils from the lower grade who are interest- and therefore promote this commitment since 2013: ed in technology. In 2019 the groups drew their own Once a year, our colleagues can put their project for- LED lamp, built it themselves and then successfully ward for support. These projects cover a wide range of put it into operation. areas: supporting children and teenagers, the ill and people in need of care, local heritage societies, rescue services and sports institutions. - 30 - - 31 - Commitment to Society

In cooperation with the training institute of the East Local commitment Hettich China: Furniture and books for Chinese Westphalian economy, we carried out the student pro- As a company operating on the international stage, pupils ject „be smart“ for the third time in 2019 to provide we are also mindful of local projects and provide them Hettich China is actively involved in various charity an insight into the Hettich training world. In small, with long term support. At its various operation sites, programmes and wants to contribute to the devel- technical projects supervised by trainees and trainers, the Hettich Group supports a wide variety of chari- opment of rural areas in China. In November 2019, the pupils gained an insight into the world of Hettich table projects. These include sport clubs, community for example, 63 desks and chairs and 130 stationery training. The programme was concluded with an ap- festivals, nursery schools and retirement homes, for sets were donated to two primary schools in southern plication training: Here the young people could bring example. China in cooperation with a customer. their own application to the check and get tips and tricks for the job interview. During the project days in Sale of Advent calendars for the Child Protection Hettich China also took part in the charity cam- 2019, we also offered the day-care centre „dwarfs“ Association paign „Heartwarming Action - Love Reading“, the of the “Forscherhaus Herford” the opportunity to dis- Our apprentices have been showing their commit- purpose of which is to bring the fun of reading to chil- cover electricity in our training centre. ment towards the Bünde Child Protection Association dren in mountain regions. During their visit to a pri- Hettich Australia supports Property Industry Foundation since 2011 by helping to sell Advent calendars. These mary school in Guizhou Province, Hettich colleagues contain gifts from the regional business world and brought book shelves, children‘s books, school sup- proceeds from selling the calendars go to the Child plies and sports equipment for the pupils. Protection Association. Hettich Czechia: Charity raffle Hettich fittings in a vocational school in Our subsidiary in the Czech Republic held a New Mongolia Year‘s raffle for the first time in 2019. The money col- Carpenters are trained at a newly built vocational lected in the raffle was donated to the Domácí hospic school in Ulaanbaator, Mongolia. We support the les- Vysočina, a hospice dedicated to the care of palliative sons there by providing free fittings. patients and their relatives.

Hettich Australia supports Property Industry Foundation As a Silver Corporate Donor, Hettich Australia has Hettich fittings in a vocational school in Mongolia Hettich Experience been supporting the Property Industry Foundation „Hettich Experience“ is our cooperation programme since 2019, a charity organization that fights against with universities in East Westphalia, which enables the homelessness of young people through appeals an intensive combination of study and practice. For for donations and voluntary work. Our colleagues one semester, students work on various problems and from New South Wales helped the Property Industry then present the results both at the university and at Foundation to set up a new house for five young peo- Hettich.. The project work is recognised as a course ple and a caretaker in Sydney. Over the next five years, achievement. Accompanied by a Hettich mentor, the the Foundation plans to build another 125 homes for groups work and control themselves largely inde- young people who need a safe place to live. pendently. The project work helps students to form their own impression of the professional require- ments, to develop their skills and to receive motiva- tion for their own career. Hettich China: Furniture and books for Chinese pupils

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