RTA Wins 8 (DGEP) Awards
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The Official Monthly Magazine of Dubai`s RTA Issue No. 83 May 2015 RTA wins 8 (DGEP) awards Dubai Metro expands toward Expo 2020 Corporate Excellence The Roads and Transport Authority (RTA) has bagged eight awards in the most important race for excellence between various Dubai Government entities i.e. the Dubai Government Excellence Program (DGEP) 2015. The achievement merited commendation of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister of the UAE and Ruler of Dubai; and HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Executive Council. On this occasion, we are honored to offer sincere thanks and appreciation to HH Sheikh Mohammed bin Rashid Al Maktoum and HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, for their unlimited patronage of RTA’s excellence drive. Thanks are also due to our employees for their tireless efforts and the team spirit they have exhibited enabling the RTA to clinch these coveted awards. What makes this wholesome achievement a standout in the 18th DGEP is the superior corporate excellence of RTA to other entities of the Dubai Government. Six of the awards won by RTA were at the corporate level and two at the individual level. For the second year in a row , we scooped the Government Entity Sponsoring Creativity award. We have made a breakthrough success by winning for the first time the Best Government Entity in Customers Satisfaction award (main entities) scoring 95% satisfaction rating. RTA also won the Creative Idea award for the (Smart Journeys Initiative). Inaddition, the RTA bagged the Distinctive Administrative Initiative award for Labeh (Here to Help), and the Distinctive Work Team award in recognition of the efforts of Team 11, which oversaw the Dubai Tram project. We also grabbed the Distinctive Inter-Governmental Project award with the Department of Islamic Affairs and Charitable Activities (Dubai Hands). At the individual level, RTA won the Creative Employee award (Khalifa Humaid bin Dhaiban) and the Unsung Hero award (Abdul Haleem Mano). This mega achievement franks the soundness of the approach adopted by RTA in implementing modern administrative concepts, working in a team spirit, and nurturing creativity & innovation through motivating & qualifying employees. It is also attributed to the perfect work environment provided and efforts made to keep pace with successive developments made in various fields. In closing, we renew our pledge to HH Sheikh Mohammed bin Rashid Al Maktoum to pursue the model charted by HH for achieving more successes and excellent achievements. Mattar Al Tayer Chairman of the Board and Executive Director 06 RTA wins 8 (DGEP) awards Our News AED 26 million for the Dubai Metro 14 owners of taxi plates 16 expands toward numbers Expo 2020 Al Shaibani commends the Exhibition (Dubai 19 efforts of the Authority in 20 Achievements) put Dubai getting Platinum rank (The Canal) to the attention of visitors 26 Advice on decreasing vehicle movement during bad weather Reciprocal Ads Al Masar warns against possible increase in Initiative accidents during rainfall CONTENTS 06 Achievements 19 (Transportation Pulse) contributed to (Dubai Taxi) raises the the rationalization of expenditures by 22 operational efficiency of its more than 200 million AED fleet to 97% Our projects Starting work in the development The completion of 40% of the 29 of Wafi intersection 30 first phase of Dubai Canal Zero pedestrian deaths in five (Building Information 32 main roads in 2013 and 2014 34 Modeling) controls the quality of infrastructure projects 34 19 Cover Story RTA wins 8 awards Mohammed bin Rashid honors the winners of DGEP 2015 HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai (may Allah protect him), honored in the presence of HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, and HH Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai and Vice President of the Executive Council, the winners of Dubai Government institutions and departments in the Government Excellence program the 18th, in a solemn ceremony held at the(DWTC). HH Sheikh Mohammed main in the memory of the ments and Government en- bin Rashid Al Maktoum, .nation (ergies as a source of pride stressed that each Excel- His Highness said through He added: 18 years ago lence in the Government de- «Twitter» after he honored some officials complained serves thanks, each creative the bodies, teams and indi- to me that Excellence Pro- is worthy of pride, each ac- vidual winners at the eigh- gram distracts them from complishment for the sons teenth Dubai Government their basic jobs, but today of the nation deserves to re- Excellence: (leading achieve- the basic function for all of 6 The Vice President: Each Excellence in the Government deserves thanks and each creative deserves pride .us is Excellence His Highness addressed the Court of His Highness the During the award ceremony, audience saying: Now, af- Ruler of Dubai, and HE Lieu- His Highness gave a brief and ter more than 18 years you tenant General Dahi Khal- improvised speech through are competing to win the fan Tamim, Deputy Chief of which he brought the offi- awards of this Program and Police and Public Security in cials back 18 years ago when you are racing in work to Dubai, and HE Jumaa Majid, His Highness announced achieve success that quali- Chairman of Jumaa Al Majid launching the Program to fies you to be honored on Heritage and Culture Insti- discover the national talent .this platform tution, as well as the heads in the Government depart- Attended the ceremony, and directors of the Gov- ments and institutions, to which began with the na- ernment departments and stimulate the male and fe- tional anthem, HH Sheikh institutions in Dubai, and male employees to compete Ahmed bin Saeed Al Mak- more than three thousand in creativity and innovation, toum, Chairman of Dubai employees jammed in the and to raise constructive Civil Aviation and Supreme .Arena hall ideas which contribute to Chairperson of Emirates Thanks to the Sponsor of the development and im- Airlines Group, and HE Mo- Creativity provement of the Govern- hammed Ibrahim Al Shaiba- The celebration started with .ment performance ni, Director-General of the the arrival of His Highness Issue No. 83 MaY 2015 7 Cover Story the sponsor of the event which he confirmed- on be- and the National Peace and half of all the distinguished then a documentary of the and honorees- his loyalty to process of Dubai Program the beloved nation and its for Government Excellence wise leadership, and Cov- that won the admiration of enant to continue on the the audience. Then, the dis- path of Excellence which has tinguished honorees in the become the culture of our previous session of the Pro- departments, institutions gram gave a word of thanks and their employees who and gratitude to HH Sheikh learnt from the philosophy Mohammed bin Rashid Al and school of Mohammed Maktoum for his sponsor- bin Rashid Al Maktoum the ship of innovation and excel- meaning of excellence and lence in Dubai Government .reaching number one departments and institu- Honoring began with HH ernment Excellence of all tions and his unlimited en- Sheikh Mohammed bin .categories couragement for the cre- Rashid Al Maktoum taking The RTA and the General ative sons and daughters the stage accompanied by Command of Dubai Police of the nation in all national HH Sheikh Hamdan bin Mo- won the largest number of .production and work sites hammed bin Rashid Al Mak- awards; HE Mattar Al Tayer, The outstanding Colonel toum and HE Abdullah Al the Chairman and CEO of Khalaf Ahmed Al Ghaith Shaibani, Secretary-General the RTA, and Major General from the General Director- of the Executive Council in Khamis Mattar, the Com- ate of Residency and For- Dubai, where Their High- mander in Chief of Dubai Po- eigners Affairs gave a speech nesses honored the winners lice, had the honor of stand- on behalf of his colleagues in of Dubai Program for Gov- ing on the platform next to HH Vice President and Prime Minister and Ruler of Dubai, and HH the Crown Prince and Chairman of the Execu- tive Council, together with their teams and staff amid enthusiasm and applause of the audience, and praise and congratulation of HH Sheikh Mohammed bin Rashid Al Maktoum and HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum for Al Tayer, Khamis Mattar and 8 their colleagues the man- regular daytime service, re- agers and staff honorees in centers in Dubai to 511 cen- sulting in the availability of .other government agencies ters covering all the UAE. The RTA won eight awards vehicles at Dubai airports Furthermore, the Authority including six awards at the intensively, which contrib- won the Outstanding Team institutional level, where the uted to the reduction of the Award for team (11), who Authority won for the sec- waiting time from 30 min- oversaw the completion of ond year in a row the Spon- utes to three minutes after Dubai tram project, which is sor of Creativity Award. The the application of the initia- the first tram outside Europe Authority achieved a great tive, and this helped to raise running with the ground accomplishment by winning the rates of the customers’ power feeding on the en- for the first time the Award .satisfaction tire line without the need of The Authority also won the for Best Result of Customer pneumatic wires for electric Distinguished Administra- Satisfaction, also won the power supply. It is the first tive Initiative Award for its Creative Idea Award for the tram in the world using the initiative, which contributed initiative (Smart Journeys), automatic gate technology to simplify the procedures which contributed to reduc- for the passenger terminal of vehicle property and driv- ing the time of waiting for platform concurrent with ing licenses renewal.