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2018-2019 Metro South Health Annual Report

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2018-2019 Metro South Health Annual Report Metro South Hospital and Health Service Metro South Health Report objective Accessibility This annual report fulfils Metro South Health’s reporting Public availability requirement to the community and to the Minister for Health and Minister for Ambulance Services. It Where possible, readers are encouraged to download the summarises the Hospital and Health Service’s results, annual report online at: www.metrosouth.health.qld.gov.au/ performance, outlook and financial position for the about-us/publications/annual-report 2018–19 financial year. Where this is not possible, printed copies are available by In particular, the report outlines Metro South Health’s phoning the Office of the Chief Executive, Metro South Health, performance against key objectives identified in the on 07 3176 8074. Alternatively, you can request a copy by Metro South Health Strategic Plan 2015–19, as well as the emailing: [email protected]. Queensland Government’s objectives for the community. Interpreter service statement ISSN: 2202-4182 Metro South Hospital and Health Service is © Metro South Hospital and Health Service 2019 committed to providing accessible services to the community from culturally and Metro South Hospital and Health Service Annual Report linguistically diverse backgrounds. 2018–19 by the Metro South Hospital and Health Service is licenced under a Creative Commons Attribution 4.0 If you have difficulty in understanding the annual report, International licence. In essence, you are free to copy, you can contact us on 07 3176 8074 and we will arrange an communicate and adapt this annual report, as long as you interpreter to effectively communicate the report to you. attribute the work to the Metro South Hospital and Health Service. To view the terms of this licence, visit: creativecommons.org/ licenses/by/4.0/ To attribute this material, cite the Metro South Hospital and Health Service Annual Report 2018–19. Connect with us For information on our services, news, updates and details of events, visit our website: metrosouth.health.qld.gov.au Connect with us on social media: facebook.com/MetroSouthHealth twitter.com/MetSthHealth linkedin.com/Metro-South-Hospital-and-Health Service instagram.com/metrosouthhealth Contact a hospital: Beaudesert Hospital 07 5541 9111 Logan Hospital 07 3299 8899 Princess Alexandra Hospital 07 3176 2111 QEII Jubilee Hospital 07 3182 6111 Redland Hospital 07 3488 3111 2 Annual Report 2018–2019 | Metro South Hospital and Health Service Metro South Health Letter of compliance 19 August 2019 The Honourable Steven Miles MP Minister for Health and Minister for Ambulance Services GPO Box 48 Brisbane QLD 4001 Dear Minister I am pleased to deliver for presentation to the Parliament the Annual Report 2018–2019 and financial statements for Metro South Hospital and Health Service. I certify that this annual report complies with: • the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009; and • the detailed requirements set out in the Annual Report requirements for Queensland Government agencies. A checklist outlining the annual reporting requirements can be found on page 100 of this annual report. Yours sincerely Janine Walker AM Chair Metro South Hospital and Health Board Annual Report 2018–2019 | Metro South Hospital and Health Service 3 Acknowledgement of the Traditional Owners Metro South Health recognises the traditional custodians of the land and waters where we provide health services. We pay our respects to the traditional peoples, the Yugambeh, Quandamooka, Jaggera, Ugarapul and Turrbal peoples, and to Elders past, present and yet to come. We sincerely thank them for their ongoing generosity and willingness to work with and support our staff, patients and community members. Closing the Gap Metro South Health is committed to Closing the Gap in health outcomes and life expectancy between Aboriginal and Torres Strait Islander people and non-Indigenous people. Recognition of Australian South Sea Islanders Metro South Health formally recognises the Australian South Sea Islanders as a distinct cultural group within our geographical boundaries. Metro South Health is committed to fulfilling the Queensland Government Recognition Statement for Australian South Sea Islander Community to ensure that present and future generations of Australian South Sea Islanders have equality of opportunity to participate in and contribute to the economic, social, political and cultural life of the State. Aboriginal and Torres Strait Islander people are advised that this publication may contain words, names, images and descriptions of people who have passed away. 4 Metro South Health Contents Statement on government objectives for the community................................................................................................6 From the Chair and Chief Executive......................................................................................................................................8 Highlights................................................................................................................................................................................10 About us..................................................................................................................................................................................12 Strategic direction and priorities.........................................................................................................................14 Vision, purpose and values...................................................................................................................................18 Aboriginal and Torres Strait Islander Health......................................................................................................18 Our community based and hospital based services........................................................................................20 Targets and challenges..........................................................................................................................................21 Governance............................................................................................................................................................................22 Our people...............................................................................................................................................................22 Organisational structure.........................................................................................................................22 Workforce profile......................................................................................................................................24 Board membership..................................................................................................................................26 Executive management..........................................................................................................................33 Awards and recognition..........................................................................................................................39 Strategic workforce planning and performance.................................................................................40 Early retirement, redundancy and retrenchment...............................................................................41 Our committees......................................................................................................................................................42 Executive...................................................................................................................................................43 Safety and Quality....................................................................................................................................43 Audit and Risk..........................................................................................................................................44 Finance......................................................................................................................................................45 Aboriginal and Torres Strait Islander Health Access.........................................................................45 Our risk management............................................................................................................................................46 Internal audit............................................................................................................................................46 External scrutiny, information systems and recordkeeping.............................................................46 Queensland Public Service ethics.........................................................................................................47 Confidential information.........................................................................................................................48 Performance...........................................................................................................................................................................49 Demand on services..............................................................................................................................................50 Service standards...................................................................................................................................................52
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