Legible London

A prototype wayfinding system for london How do we get about the city? Different journeys

A learning journey An efficient journey

Novice strider Expert strider Has a specific destination Has internalised just what in mind but doesn’t know is strictly necessary to fit London too well. Interested with their daily routine. in learning quicker ways from A to B.

A wandering journey An open-ended journey

Novice stroller Expert stroller Uses their intuition Has an idea of where places to explore and discover are in the city and uses that interesting places in knowledge opportunistically. the city. Who’s it for?

I'm here

I'm there

Start Finish

Where shall we go? Or here? Here? Here?Here? Here?

Finish Start Finish Finish Finish Seamless

Tube On the station street Existing printed maps Road signs

Journey Bus shelter Landmarks Final leg Planner Londons problems

123456789 Chesham Chalfont & Watford Junction Watford Junction is outside Cockfosters Latimer Transport for London zonal High Barnet Epping area. Special fares apply. Watford Oakwood Tube map Watford High Street 5 Theydon Bois 9 7 88 Totteridge & Whetstone Bushey Loughton Amersham Croxley Southgate Debden Chorleywood Woodside Park Rickmansworth Carpenders Park Victoria line closes A Moor Park Edgware West Finchley Arnos Grove Buckhurst Hill A Mill Hill East from 2200 on Monday Hatch End to Thursday evenings Roding West Ruislip Northwood Burnt Finchley Central Northwood 4 until 20 November 2008 Valley Chigwell Headstone Lane Oak Bounds Green Hills Stanmore Hillingdon Ruislip Harrow & 6 Colindale Wood Green Wealdstone Canons Park East Finchley Harringay Ruislip Manor Green Lanes South Grange Hill Pinner Queensbury Hendon Central Turnpike Lane Bakerloo Kenton Tottenham Woodford 5 Hainault Uxbridge Ickenham Eastcote North Harrow Highgate Crouch Harrow- Preston Kingsbury Hill Blackhorse Central Brent Cross Seven Sisters Road Fairlop on-the-Hill Road Archway Manor House South Restricted service Gospel Ruislip Rayners Lane Golders Green Woodford Barkingside 3Hampstead Oak Tufnell Park Tottenham Walthamstow West Harrow Northwick Circle Gardens Neasden Upper Hale Central 4 Park Hampstead Heath Newbury Park Wembley Holloway Finsbury District South Dollis Hill South Kenton Park Park Walthamstow Snaresbrook Redbridge Upminster Ruislip Arsenal Queens Road Hammersmith & City North Wembley Willesden Green Kentish Upminster Northolt Finchley Road Kentish Holloway South Harrow Wembley Central Kilburn & Frognal Town Wanstead Gants Bridge Jubilee B Belsize Park Town West Road B Stonebridge Park Leytonstone Hill Metropolitan Sudbury Hill Harlesden Brondesbury Caledonian Road Sudbury Hill Harrow Chalk Farm Highbury & Leyton Leytonstone Park 100m Canonbury Restricted service (no weekend service) 150m Willesden Junction West Hampstead Camden Islington Dalston Midland Road High Road Hornchurch Road Dagenham Greenford Kingsland East Elm Park Northern ( no Sunday Sudbury Town Kensal Rise Brondesbury Finchley Road Camden Town Caledonian service) Wanstead Road & Hackney Leyton Restricted service Kensal Green Swiss Cottage Dalston Central Park Mornington Barnsbury Alperton Kilburn South St. John’s Wood Junction Homerton Dagenham Piccadilly Queen’s Park High Road Hampstead Crescent King’s Cross Woodgrange Park St. Pancras Heathway Victoria for St. Pancras International Haggerston Becontree Maida Vale Kilburn Park Great Hackney Stratford Waterloo & City Perivale Portland Upney Warwick Avenue Edgware Baker Euston Angel Wick Paddington Road Street Street Hoxton Barking London Overground Royal Oak under2 Westbourne construction DLR Old Street Shoreditch East Ham Hanger Park Euston ( no weekend Warren Street service) High Street Lane Paddington Edgware Marylebone Square Farringdon Mile End Pudding Upton Under construction C Regent’s Park C Road Euston 200m Liverpool Mill Lane Park Street Replacement Ladbroke Russell Shoreditch Bethnal Plaistow Park Royal Grove Square Barbican Green bus service Latimer Road Bayswater Bow West Ham Bow Bromley- Goodge Moorgate Road by-Bow North Ealing North White Holland Notting Lancaster Chancery ( no weekend ELS Church Bond Oxford Street 200m Interchange stations Acton City Park Hill Gate Gate Street Circus Holborn Lane service) Ealing Stepney Green Devons Road Aldgate Step-free access from the Broadway Shepherd’s Tottenham St. Paul’s West East Acton Queensway Marble East Langdon Park platform to the street Acton Bush Arch Court Road Bank Wood Lane Central line station Covent Garden Whitechapel is closed until mid 1Aldgate 2 3 4 opens late 2008 Leicester Square 340m All Saints Connections with National Rail October 2008 and 654 3 Acton London Overground 2 High Street Cannon Shadwell East station opens 2008 Hyde Park Green Park Central Kensington Street Westferry Poplar India Canning Town Check before you travel. Ealing Common Shepherd’s Corner Leicester Royal Victoria Piccadilly Square Mansion See index below South Bush House Kensington Circus Monument Tower Limehouse Blackwall Custom House Acton Knightsbridge Charing Tower Goldhawk Road (Olympia) Hill ELW for ExCeL Connections with riverboat Cross Fenchurch Street 150m Gateway Acton Closed June 2008 West West services D Barons to spring 2009 Wapping Prince Regent D Town Gloucester Blackfriars India Quay South Ealing Hammersmith Court Road Sloane St. James’s Silvertown Connection with Tramlink Square Park River Thames Royal Albert Northfields Temple Rotherhithe Canary Wharf Beckton Park Location of Airport Boston Manor ELP Canary Wharf Chiswick Turnham Stamford Ravenscourt West Earl’s South Victoria Westminster Embankment London Bridge 200m Hounslow Charing Cross 100m North Pontoon Cyprus East Park Green Brook Park Kensington Court Kensington 150m Dock Interchange with National Rail Osterley Bermondsey Canada Greenwich for the O2 Gallions services to airport Hounslow West Brompton Water Heron Quays Reach West Hounslow Replacement bus services Central Fulham Waterloo Surrey Quays 2South Quay Gunnersbury London City Broadway Beckton 1 International rail services East London line is closed Crossharbour Airport Á Bicycle parking Hatton now depart from King’s Cross St. Pancras for major line extension Terminals Cross Parsons Green ELC work to become part of Mudchute Ÿ Car parks 1, 2, 3 Kew Gardens Putney Bridge Pimlico Southwark Borough Waterloo East Exit only during the London Overground Island Gardens King peak hours network. George V ∑ Toilets on site/nearby Terminal 4 River Thames E Lambeth E East Putney North New Cross ∏ Travel Information Centres Richmond Gate Cutty Sark Heathrow for Maritime Greenwich Airport ELC New Cross under Terminal 5 construction Station in Zone 9 Vauxhall Elephant & Castle Greenwich 9 Southfields Kennington 100m Station in Zone 8 8 Deptford Bridge 3 Woolwich 7 Station in Zone 7 Elverson Road Arsenal Station in both zones Wimbledon Park Clapham This section of track is part of Brockley Junction the National Rail network. 6 Station in Zone 6 London Overground services will Lewisham Oval operate on this line from 2010. 5 Station in Zone 5 Oyster pay as you go is not Wimbledon Stockwell currently valid on this line. Honor Oak Park Station in Zone 4 4 Clapham North Station in both zones Clapham High Street 100m Forest Hill 3 Station in Zone 3 Brixton 100m Sydenham Station in Zone 2 2 Clapham South Clapham Common Crystal 4 Station in both zones Improvement works may affect your Palace 1 Station in Zone 1 F journey, particularly at weekends. Penge West F Tooting Bec Balham Victoria line closes MAYOR OF LONDON Check before you travel; look for publicity from 2200 on Monday Anerley Transport for London at stations, visit tfl.gov.uk/check Colliers Wood to Thursday evenings or call 020 7222 1234 Tooting Broadway until 20 November 2008 Norwood Junction

Morden South Wimbledon West Croydon This diagram is an evolution of the original design conceived in 1931 by Harry Beck · Poster 03.08 Transport for London Correct at time of going to print, March 2008 1 23456789 Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones Grid Stations Facilities Zones : D5 Covent Garden 1 E3 East Putney 2/3 C5 Great Portland Street 1 A5 High Barnet : 5 B5 Kentish Town 2 C4 Queensway 1 ______B5 Belsize Park 2 D8 § Canary Wharf µ 2 § ______Á ______Ÿ Á ______D5 Mansion House 1 ______A2 Northwood Ÿ Á : 6 ______C3 Shepherd’s Bush 2 ______C8 Stratford µ 3 A1 § Uxbridge Á µ 6 ______B4 West Hampstead 2 A This station gets very busy at weekends D2 Acton Central 3D6______Bermondsey Á µ 2 Step free interchange at street level ______A4 Edgware Ÿ Á 5 ______B1 Greenford Ÿ Á : 4 ______B6 Highbury & Islington Á 2______B5 Kentish Town West 2 ______C4 Marble Arch 1 A2 Northwood Hills : 6 ______(Central/Overground) B2 Sudbury Hill : 4 No Piccadilly line service Uxbridge - ______B2 West Harrow : 5 ______µ between Tube and DLR and evenings. Avoid the crowds by taking a ______R ______Rayners Lane in the early mornings C7 Bethnal Green 2 ______C4 Edgware Road (Bakerloo) 1 E7 Greenwich Á µ 2/3 A5 Highgate Ÿ 3A3 Kenton 4 C4 Marylebone Á : 1 D3 Ravenscourt Park Á 2 D3 Shepherd’s Bush 2 : ______D8 West India Quay 2 ______D2 Acton Town 3 ______: short walk there from Holborn (9 minutes), ______C3 Notting Hill Gate 1/2 ______B2 Sudbury Town Ÿ Á µ 4 ______µ D5 Blackfriars 1 ______D8 Canning Town Á µ 3 C4 Edgware Road 1 D4 Green Park : 1 D3 High Street Kensington 1 E2 Kew Gardens : 3/4 C7 Mile End 2 B2 Rayners Lane : 5 ______(Hammersmith & City) ______V ______D6 Aldgate 1 ______Leicester Square (6 minutes) or ______Á µ ______O § Ÿ Á E7 § Surrey Quays Á 2 ______D3 West Kensington 2 B7 Blackhorse Road 3 D6 § Cannon Street 1 ______(Circle/District/H&C) E2 Gunnersbury 3 A1 Hillingdon : 6 B4 Kilburn : 2 A5 Mill Hill East 4 : No Piccadilly line service C7 § Shoreditch 2 Replacement bus service ELC: ______E4 Vauxhall 1/2 D5 Westminster 1 ______D7 Aldgate East 1 ______Ÿ Á Open Mondays to Fridays until 2100 only. ______Charing Cross (11 minutes) ______Á ______Á µ ______Á µ § Ÿ ___A6 ______Oakwood Ÿ Á µ 5 ______µ E5 Elephant & Castle 1/2 At off-peak times on Mondays to Fridays Uxbridge - Rayners Lane in the Station closed. Replacement bus service Canada Water - New Cross Gate ______D4 Victoria : ∏ 1 D8 All Saints 2 ______D8 Blackwall Á µ 2 Saturdays 0730-1930. Closed Sundays ______E8 Crossharbour µ 2 ______C5______Holborn 1 ______C3 Kilburn High Road 2 C6 Old Street 1 ELS: Shoreditch - Whitechapel will ______A1 West Ruislip Ÿ : 6 ______µ ______H and all day at weekends, please change at ______early mornings : C4 Bond Street 1 B6 Crouch Hill 3 ______B8 Elm Park µ 6 ______B7 Hackney Central 2 ______C3 Holland Park Á 2C3 Kilburn Park 2 D3 Olympia : 2 operate at the following times: ______B4 Swiss Cottage Á 2 ______W D8 West Silvertown Á µ 3 ______B2 Alperton 4 ______B7______Canonbury 2 ______Finchley Central for trains to/from § Ÿ µ B8 Redbridge Ÿ Á : 4 ______E6 Borough 1 : E7______Elverson Road Á µ 2/3 C7 Hackney Wick 2B6 Holloway Road 2 A3 Kingsbury : 4 Earl’s Court - Kensington (Olympia) ______Monday-Friday 0700-1030 and 1530-2030. ______B7 Walthamstow Central Ÿ Á 3 D7 Whitechapel : 2 ______A1 Amersham Ÿ Á : 9 ______A3 Canons Park Ÿ Á : 5 ______A2 Croxley Ÿ Á 7 ______µ ______Á central London C4 Regent’s Park 1 T § : D5 Embankment 1 : : ______Mondays to Saturdays 0700-2345, ______Saturday - no replacement bus service. D5 Temple 1 ______B7 Walthamstow Queens Road µ 3 No Hammersmith & City line service C6 Angel 1 ______D1 Boston Manor 4 A3 Carpenders Park 7 ______D9 Custom House Á µ 3 ______A9 § Hainault Ÿ Á 4 ______C7 Homerton µ 2______C5 King’s Cross St. Pancras Á µ ∏ 1 D6 Monument 1 : ______µ : ______0800-2345 Sundays ______E2 Richmond Ÿ Á µ 4 ______Sunday 0700-1500 : B8 Wanstead 4 Whitechapel - Barking early morning or A6 Bounds Green Á 3/4 : E8 Cutty Sark 2/3 ______A8 Epping Ÿ Á µ 6 The service between Woodford - Hainault ______B9 Hornchurch Ÿ Á 6E9 King George V µ 3 ______A8 Theydon Bois Ÿ 6 ______Ÿ B5______Archway 2/3 ______A1 Chalfont & Latimer Ÿ Á µ 8 ______Á µ ______C6______Moorgate 1 D1 Osterley : 4 A1 Rickmansworth Ÿ Á : 7 D4 Sloane Square 1 late evening Mondays to Saturdays C5______Euston : ∏ 1 ______operates until approximately 2400 D1 Hounslow Central 4D4 Knightsbridge 1 ______Ÿ Á ______F4 Tooting Bec 3 ______B8 Wanstead Park 3 ______A6 Arnos Grove Ÿ Á 4 C8______Bow Church µ 2 B5 Chalk Farm 2 ______D9 Cyprus Á µ 3 ______Á ______A2 Moor Park : 6/7 or all day Sundays. ______C5 Euston Square 1 ______D3 Hammersmith Á µ 2 ______Ÿ Á F5______Oval 2 A8 § Roding Valley 4 ______B8 Snaresbrook Ÿ Á : 4 F4 Tooting Broadway 3 D7 § Wapping 2 B6 Arsenal 2 ______C7 Bow Road Á 2 ______D1 Hounslow East Ÿ : µ 4 ______: ______Replacement bus services ELS: ______C5 § Chancery Lane 1 ______D B5 Hampstead 2/3 L F4______Morden Ÿ µ 4 C4 Oxford Circus 1 The service between Woodford - Hainault D2 South Acton µ 3 Replacement bus service: B4 Brent Cross 3 Open Mondays-Fridays only from B9 Dagenham East 5 ______E1 § Hounslow West Ÿ Á µ 5 C3 Ladbroke Grove Á 2 ______operates until approximately 2400 ______C5 Tottenham 1 Shoreditch - Whitechapel and ______Ÿ Á ______Á F ______B5 Mornington Crescent 2 ______ELW Whitechapel - Wapping B 14 January 2008 until early 2009 B9 Fairlop Ÿ : 4 ______B5 Hampstead Heath 2 Station is step-free for wheelchair ______P ______D2 South Ealing 3 ______Court Road ELW: Whitechapel - Wapping C4 Baker Street : 1 ______F5 Brixton Á µ 2 ______B9 Dagenham Heathway : µ 5 ______E5 Lambeth North Á 1E8 Mudchute 2 D7 § Rotherhithe Á 2 C5 Warren Street 1 ______: C2 Hanger Lane Á : 3 users only ______µ ______C3 Paddington : 1 ______E3 Southfields 3 ______B7 Tottenham Hale Ÿ Á : µ 3 ______C3 White City : 2 ______C8 Bromley-by-Bow 2/3 ______D5 Charing Cross : 1 B7 Dalston Kingsland 2 ______C6 Farringdon 1 ______C4 Lancaster Gate 1 Replacement bus service ELP: ______F4 Balham Á 3 ______B3 Harlesden 3 ______C2 Park Royal : 3 A6 Southgate 4 A5 Totteridge & : 4 ______C3 Warwick Avenue 2 B3 Brondesbury 2 A1 § Chesham Ÿ Á : µ 9 ______A5 Finchley Central Ÿ Á 4 ______D4 Hyde Park Corner 1 D8 Langdon Park 2N ______Rotherhithe - Canada Water ______Ÿ Á ______B3 Willesden Green Á : 2/3 D6 § Bank : µ 1 ______A8 Debden Ÿ Á 6 ______µ B3 Neasden : 3 Whetstone E5 § Waterloo Á : µ 1 Change at Chalfont & Latimer on B4 Finchley Road 2 ______A7 Harringay Green Lanes µ 3______E3 Parsons Green Á 2 D9 Royal Albert Á µ 3 ______C4 South Hampstead 2 ______B3 Willesden Junction Á : µ 2/3 Waterloo & City line ______B3 Brondesbury Park 2 ______E7 Deptford Bridge Á µ 2/3 ______I ______C3 Latimer Road 2 : ______Waterloo & City line ______most trains A3 Harrow & Wealdstone 5 A1 Ickenham 6 ______B9 Newbury Park Ÿ Á 4 C1 Perivale Ÿ Á : 4 B2 South Harrow Ÿ 5 D7 § Tower Gateway µ 1 : Mondays - Fridays 0615 - 2148 A8 Buckhurst Hill Ÿ Á : 5 ______C8 Devons Road 2 ______B4 Finchley Road & Frognal 2 ______Ÿ µ ______Ÿ Á D5 Leicester Square 1 ______C3 Royal Oak 2 ______Mondays - Fridays 0615 - 2148 ______F3 Wimbledon Ÿ Á µ 3 ______A9 Chigwell 4 ______µ : : ______E7 § New Cross Á µ 2 : D4 South Kensington : 1 Closed from June 2008 to Saturdays 0800 - 1830 § : B7 Finsbury Park Á : 2 ______B2 Harrow-on-the Hill Ÿ Á 5 E8______Island Gardens µ 2 : ______D5 Piccadilly Circus ∏ 1 ______D9 Royal Victoria Á µ 3 ______Saturdays 0800 - 1830 ______E3 Wimbledon Park 3 ______A4 Burnt Oak Ÿ 4 The service between Woodford - Hainault ______B3 Dollis Hill 3 ______F7 Lewisham Á µ 2/3 Replacement bus service: ______spring 2009 for upgrade works ______Closed Sundays E3 Fulham Broadway 2 ______A3 Hatch End Ÿ 6______E4 Pimlico 1 A1 Ruislip Ÿ Á : 6 ______B3 South Kenton 4 ______Closed Sundays A8 Woodford : 4 ______A3 Bushey Ÿ 8 operates until approximately 2400 ______µ K ______B8 Leyton : 3 ______ELC Canada Water - New Cross Gate ______D6 Tower Hill 1 § Ÿ Á µ C6 Barbican 1 ______E E1 Hatton Cross 5/6 E5 Kennington 2 A2 Pinner : 5 : E8 South Quay µ 2 A2 Watford : 7 The service between Woodford - Hainault ______: ______Ÿ Á § Á B8 Leyton Midland Road 3 E6 § New Cross Gate 2 ______Ÿ Á ______B1 Ruislip Gardens Ÿ 5 ______B5 Tufnell Park 2 ______Ÿ Á : ______C ______D2 Chiswick Park Á 3 ______C1 Ealing Broadway Á 3 G At off-peak times on Mondays to Fridays ______operates until approximately 2400 C9 § Barking µ 4 E9 Gallions Reach 3 ______A3 Headstone Lane 5 : Replacement bus service: ______C8 Plaistow Ÿ Á 3 A2 Ruislip Manor : 6 ______B1 South Ruislip Ÿ Á 5 ______A3 Watford Junction Ÿ Á : µ ______B6______Caledonian Road µ 2 A1 Chorleywood Ÿ Á : µ 7 ______D2 Ealing Common 3 ______Á µ and all day at weekends, all trains to/from ______B8 Leytonstone Ÿ 3/4 ______D2 § Turnham Green 2/3 No Hammersmith & City line service ______E1 Heathrow Terminals ELC Canada Water - New Cross Gate D9 Pontoon Dock Á µ 3 C5 Russell Square 1 A7 South Tottenham 3 A3 Watford High Street 8 ______B9 Woodgrange Park 3/4 Whitechapel - Barking early morning or B6 Caledonian Road 2 D3 Earl’s Court 1/2 B8______Gants Hill 4 Morden run via the Bank branch. B8 Leytonstone High Road 3 ______Also served by Piccadilly line trains ______F4 Clapham Common Á 2 § µ 1, 2, 3 : µ ∏ 6 ______D8 Poplar : 2 E5 Southwark 1 : ______A6 Wood Green Á 3 late evening Mondays to Saturdays ______& Barnsbury Earl’s Court - Kensington (Olympia) ______D3 Gloucester Road Á : 1 ______To travel to/from the Charing Cross D7 Limehouse 2 ______C2 North Acton 2/3 ______Á µ ______S ______Á µ ______early mornings and late evenings ______B3 Wembley Central 4 ______E4 Clapham Junction 2 E1 Heathrow Terminal 4 : 6 ______µ : : A5 Woodside Park Ÿ Á : µ 4 or all day Sundays B5 Camden Road 2 Mondays to Saturdays 0700-2345, B4 Golders Green Á 3 § µ branch please change at Kennington : ______C2 North Ealing Ÿ Á : 3 ______B3 Preston Road 4 ______D4 St. James’s Park 1 ______F4 South Wimbledon 3/4 ______A6 Turnpike Lane 3 ______B3 Wembley Park Ÿ Á µ 4 ______F4 Clapham North Á 2 ______Open Mondays to Saturdays until ______C6 Liverpool Street Á ∏ 1 B9 Barkingside : 4 B5 Camden Town 2 ______0800-2345 Sundays D3 Goldhawk Road 2 B3 Kensal Green 2 ______D1 Northfields Á : 3 ______D9 Prince Regent Á µ 3 B4 St. John’s Wood Á : 2 ______B8 South Woodford Ÿ Á : 4 ______C2 West Acton Á : 3 ______Ÿ § F4 Clapham South Á 2/3 ______2345 only. Sundays open until 2315 ______D6______London Bridge : µ 1 ______U : No entry from the street on Sundays ______C2 East Acton 2 ______D8 North Greenwich : 2/3 C8 Pudding Mill Lane µ 2/3 D2 Stamford Brook Á : 2 B9 Upminster : 6 C3 Westbourne Park 2 ______D3 Barons Court 2 : ______C5 Goodge Street 1 E1 Heathrow Terminal 5 : 6 ______B3 Kensal Rise 2 E9 London City Airport Á µ 3______Ÿ Á µ ______C6______St. Paul’s 1 ______Ÿ Á µ ______1300-1730 (exit and interchange only) ______A6 Cockfosters Ÿ 5 A2 Eastcote : 5 ______µ ______: E3 Putney Bridge 2 A3 Stanmore : 5 ______C3 Bayswater 1 ______Ÿ ______B5 Gospel Oak 2 D3 § Kensington (Olympia) Ÿ : µ 2 A8 Loughton 6______A2 North Harrow Á 5 ______Á ______B7 Seven Sisters Á : 3 ______Ÿ Á µ ______B9 Upminster Bridge 6 ______D3 West Brompton 2 D7 Canada Water : 2 ______A4 Colindale Ÿ Á 4 ______A4 Hendon Central 3/4 ______Ÿ Á E9 Beckton Á µ 3 § Á µ ______A5 East Finchley Ÿ Á 3 A9 Grange Hill : 4 Earl’s Court - Kensington (Olympia) ______B1 Northolt Á : 5 ______D7 § Shadwell µ 2______C7 Stepney Green 2 ______C9 Upney : µ 4 ______D7 Westferry µ 2 ______Replacement bus services ELP: F4 Colliers Wood 3 § D8 § Heron Quays µ 2 ______Q C8 East Ham Á µ 3/4 The service between Woodford - Hainault Mondays to Saturdays 0700-2345, M B3 North Wembley 4 A3 Queensbury Ÿ Á : 4 Replacement bus service ELW: F5 Stockwell 2 B6 Upper Holloway 2A5 West Finchley : 4 D9______Beckton Park Á µ 3 Canada Water - Rotherhithe and ______Step free interchange at street level C3 Maida Vale 2 ______µ ______µ D8 East India 2/3 operates until approximately 2400 0800-2345 Sundays ______: B3 Queen’s Park 2 Whitechapel - Wapping B3 Stonebridge Park 3 C9 Becontree Á : 5 ELC: Canada Water - New Cross Gate Á µ between Tube and DLR B6 Manor House 2/3 B3 Northwick Park Á 4 C8 Upton Park 3 C8 West Ham µ 3

TM Quad 4d 01.08 4 Colour Process Walking tube map Walkable stations

Covent Garden Bank Five-minute walks

Mental Mapping

Hippocampus: The area of the brain associated with mapping; where we might find ‘place cells’. Mental maps

Legible London Mental map

Please draw an area of london you know from memory Mental maps

Principles

Connection Seamless Human scale Name the places

Continuity Progressive disclosure Predictable

Clarity Inclusive Don’t make me think Parsimony Areas Villages Neighbourhoods Getting feedback

Listening Exploring Testing

Options

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79 E B O CROSS KEYS CLOSE PORTMAN STREET 46 1 WEL 27 Sussex S ' N B Manchester E GRANVILLEHotel PL O 118 SEYMOUR MEWS C L Square N JA BULSTRODE PLACE 105 130 36 18 Jurys HINDE ST Clifton THAYER STREET 59 104 Ford Marks & BULSTRODE STREET Hotel 44 Spencer 96 110 The Mandeville BENTINCK MEWS DUKE STREET DUKE'S MS 26 101 Hotel 88 13 WELBECK STREET

E 48 35 N WIGMORE STREET A BENTINCK STREET British Dental L NORTH ROW Selfridges E Association N

461 EBO 76 L QUEEN ANNE ST MANDEVILLE PLACE Y 54 R

40 A 79 19 M 34 JASON CT StPICTON PLACEChristopher EASLEY’S MS

68 12 39 NORTH ROW 400 DUKE STREET

Marble Arch WELBECK WAY BARRETT ReissSTREET A L D B WELBECK STREET U 16 35 39 St Christopher’s R G 51 24hr H 62 Place M S

79

44 9 BOURNE 48 MEWS 39 415 396 NORTH AUDLEY STREET BIRD STREET Wigmore Gap JAMES STREET Hall WIMPOLE STREET

MARYLEBONE LANE BROWN HART GDNS 55 3 GEES COURT LUMLEY STREET 1 BALDERTON STREET EET 25 TR BROWN HART GDNS 28

76 77 WIGMORE STREET

10 WELBECK STREET WIGMORE PLACE 1c 2 H A R L E Y S GEORGE YARD OXFORD STREET ANE HMV STRATFORD PLACE L

N E HENRIETTA PLACE Berkshire O 1 Bond Street B 78 Grosvenor 95 3 WEIGHHOUSE ST Royal Hotel YLE

R Mariott, A Society of 14 West One M Grosvenor DUKE'S YD Medicine Steps Square Shopping Centre Debenhams DUKE STREET Royal 89 Cavendish St Peter’s College of BINNEY STREET ST ANSELM'S PL Boots Nursing Grosvenor Steps Cavendish 88 65 VERE STREET Square Square GILBERT STREET South Cavendish 58 Square Molton CHAPELHouse PLACE 7 DAVIES ST Street SEDLEY TON ST S N O LT O M H T U O S 339 of Fraser PLACE

TON LANE N A L N O LT O M H T U O S 308

67 BROOK ST DAVIES MEWS John Lewis 51 MAYFAIREmbassy WOODSTOCK ST of Italy BLENHEIM ST 94 Next THREE KINGS YARDArgentine 1 Embassy

South 76 Claridge’s DERING ST 39 43 HOLLES STREET Molton40 75 DERING STREET 51 Canadian High BROOK STREET

Commission 274 GROSVENOR ST 293 36 TENTERDEN STREET

BROOK’S MEWS NEW BOND STREET DAVIES STREET

HAUNCH OF VENISON YD Handel 110 HAREWOOD PL MOUNT ROW House 55 Museum Oxford Circus JOHN PRINCE'S STREET

17 BROOK STREET H&M 17 4 257 13 G S P L W CARPENTER ST S

BROADBENT ST P R A E D S T R E E T

Edgware D

A

PADDINGTON Marylebone O

Road R

K

Lancaster R

A Gate M P A R B A Y L E B O N Y S REGENT’S W A T E E R O PARK R A R O A D D Madame D Baker Tussaud’s OA T

G EE R E R Street O R G E S T R E E T S T R E

AK WARE B T E

DG E T RE R E T E T S H G N Y S I A H Regent’s

LB MARYLEBONE P E A N O A Park

B R E Marble L K Y Marble C AR R T Arch T Wallace M E N Arch S S C E N E D E Collection W C R C A A LA H V P O E N D I X RC D F O N Great S O H R Selfridges S T LA The T D T Portland S R RT Warren S E E T O Serpentine HYDE S S Y P T E Street E R Street L E M Wigmore D E A PARK T J Hall A U N E

N Bond

A L Street ET

E Euston K FITZROVIAR T R H O W Square A L A N M D S D P O R S T N

T T I A S M L ET E R E Y E K E V N R S D L T E I R L T O G D E E R R R U T C H S T Oxford I A N G T T D O S H R T N B T N Circus Goodge P L R U U I O D S Street T CO W B O G S MAYFAIR E O X NE N M A F O A C O N D U I T S T M C R D S H U W Hyde Park R E Z N EN O T N T R E T Corner E S T R E E T E T Wellington S T R E E T E T O TR T B R O T Arch S N B A Royal E D W A K D E S T I C P Academy K T I C E C A S T D I L ERKELEY STREET ON of Arts EG E L Y B R B R T British D S L C O N R O SOHO Museum BELGRAVIA U P I O Green C D D E S Green C A R R T T D Tottenham C A Park S I S TI L A Park L W S S Y Court Road ’ L U T I O N P ES Piccadilly R E C W O R AM N G O J T Circus O

S N X

N H T. I F T R O E I S ST JAMES’S L E R V A Buckingham EN N D T LeicesterH A G E E C L S OS Palace K R T R R Square COVENT Y G R P A L L U R O A D YMA L R O D A C E M A L A National N GARDEN Holborn L H G P A L A C H A M B Gallery R E N G I C K I R T Q U E E N B U D H E Covent G T ST C M A Royal A L L Victoria G St James’s Park Trafalgar Garden Opera E Square W Piazza House A L K Route maps Image of the city Manufacture Sign locations

Selfridges

Wigmore Street

Henrietta Bond Place Cavendish Street Square

South Molton John Lewis Street Davies New Bond Oxford Street Street Street

Brook Street

Lancashire Court Square Avery Row Continuity of information The prototype

Way out

Exit 2 Oxford Street MARYLEBONE Cavendish St Christopher Wallace Collection Wigmore Hall British Music Centre R o yal College of Nursing

Buses towards S t o p Tottenham Court Road and Euston BC Piccadilly Circus and Trafalgar Square BB

Results Results

Evaluation exercises undertaken before and after implementation were the most far reaching of any for a public realm wayfinding system.

Comprehensive mix of research methods: • 2600 interviews with members of the public • 600 behavioural observations • 100 functional tests (measuring the time it took members of the public to complete specific wayfinding tasks using the system ) • Web site for posting comments • Disability and inclusion review by a nine-person expert panel Results

The Pedestrian Environment Review System (PERS), a nationally recognised methodology, found that the legibility of the Bond Street area has significantly increased following the implementation of the prototype.

Comparison of the Before & After Total Legibility Scores for Links

60

50

40

30 s 20 core

ty S ty 10

0

Legibili L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 -10

-20

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Links Before After

Fig 1. Un-weighted PERS legibility scores for before and after implementation of the prototype.1 Results

• A decrease in people feeling lost from 6% to 4% • A 16% time saving improvement for pedestrian journeys within the Bond Street area • An increase from 9% to 15% knowledge of position in local area (a fundamental principle for the Legible London system) • A 49% awareness level for the new system • An 85% satisfaction level for ease of use of the new system • That 62% of interviewees stated that the new system would encourage them to walk more • That 91% of interviewees stated that the system should be rolled out across the capital. Thank you