Lowestoft Haven Marina

LOWESTOFT HAVEN MARINA All contract berth holders at Lowestoft Haven Marina TransEurope Marinas represents a group of select European receive automatic membership of TransEurope Marinas marinas offering reciprocal arrangements for their berth and are entitled to berthing discounts when visiting other holders. Visitors from member marinas will receive a marinas within the group. 50% discount against berthing fees for up to 5 consecutive For further details: www.transeuropemarinas.com nights.

1 Kilrush Kilrush Marina 2 Malahide Malahide Marina 5 3 Bangor Bangor Marina 4 4 Troon Troon Yacht Haven 6 5 Edinburgh Port Edgar Marina 3 6 North Shields Royal Quays Marina 7 7 Whitehaven Whitehaven Marina 2 8 8 Fleetwood Fleetwood Haven Marina 1 26 9 9 Conwy Conwy Quays Marina 10 10 Deganwy Deganwy Marina 25 11 Milford Haven Neyland Yacht Haven 24 27 marinas 12 Penarth Penarth Quays Marina 11 23 13 Portishead Portishead Quays Marina 12 28 13 21 22 14 Falmouth Mylor Yacht Harbour 29 17 20 15 Plymouth Mayflower Marina 19 30 16 18 31 16 15 Southampton Universal Marina 14 17 Gosport Royal Clarence Marina 18 Chichester Birdham Pool Marina 33 19 Dover Dover Marina 32 20 Gillingham Gillingham Marina 34 35 21 Chelmsford Fambridge Yacht Haven 36 22 Tollesbury Tollesbury Marina 23 Ipswich Fox’s Marina 24 Lowestoft Haven Marina 25 Brundall Eastwood Marina 43 26 Hull Hull Marina 27 Ijmuiden Marina Seaport 28 Ouddorp Marina Port Zelande 29 Kortgene Delta Marina 37 30 Nieuwpoort Nieuwpoort Marina Canary Islands transeurope 31 Dunkerque Port de Dunkerque 38 32 Ouistreham/Caen Port de Caen 33 Guernsey Beaucette Marina 39 34 Jersey Jersey Marina 35 St Quay Port d’Armor 36 Brest Moulin Blanc / Marina du Château 37 Port Medoc Le Verdon sur Mer 38 Coruña La Coruña Marina 39 Portosín Club Nautico Portosín 42 40 Albufeira Marina de Albufeira 41 Valencia Pobla Marina 42 Barcelona Port Ginesta 43 Lanzarote Puerto Calero Marina 41

40 LOWESTOFT HAVEN MARINA

Welcome p40

Facilities p60

Navigation p10

Marina Site Plan p15

Safety Requirements p16

General Information p18

Lowestoft & Oulton Broad p24

Useful Telephone Numbers p27

3 Welcome LOWESTOFT

Associated British Ports East Anglia ■ ABP Haven Marinas and the marina staff would like to Associated British Ports have 21 welcome you to Lowestoft Haven ports throughout the UK but also Marina, now with two distinct and operate within the leisure industry separate sites. having 4 marinas at Fleetwood, The School Road site, located on

WELCOME Ipswich, two sites at Lowestoft, and Lake Lothing, Lowestoft, opened in Southampton Town Quay. May 2004. Its 140 berths are an ideal place for skippers and crews with crafts Plans for further sites are in the from 7m to 20m to visit or berth their process of development. boats permanently as it is situated less than 2 miles from the harbour mouth. This excellent location offers easy access to the Norfolk and Suffolk Broads, whilst its slightly inland position provides natural shelter for those visitors who want to visit out of normal season. To continue the development, Hamilton Dock, opened in June 2008, with its 46 berths, accommodating vessels from 10m to 28m, is located in the most northerly of all the Lowestoft docks and as such, benefits from immediate access to and from sea, making it an ideal overnight when travelling up and down the coast, or an easy start off for the foreign shores of Holland, Belgium and France. It Fleetwood ● hosted the 2008 Round Britain Powerboat Race, the Honda Powerboat series and has been a favourite destination during the annual Lowestoft Air festival. LOWESTOFT ● Ipswich Southampton ●

4 HAVEN MARINA

Both sites benefit from security fencing, floodlighting and CCTV ensuring the safety and security of the berthed vessels. The berths are arranged to give ample room for manoeuvring so are user friendly, even for the novice. All berths come complete with access to an electricity supply with fresh water hoses nearby. The walkways are automatically lit during the hours of darkness, with safety ladders on the main piers for emergency use and have access to an emergency phone. The sites are equipped with high quality showers, toilets and laundry facilities with a designated family room equipped for disabled use. In August 2007, Lowestoft Haven Marina was awarded 5 anchors by The Yacht Harbour Association in recognition of the facilities and the staff working there. The marina is operated by a dedicated team with many years experience in the marine leisure industry, ensuring your stay is as pleasant and enjoyable as possible. If there is any way we can enhance your stay, please do not hesitate to speak to us. Questionnaire forms are available from the marina office. Both sites are walking distance from stations at Oulton Broad or Lowestoft, with regular services to Norwich, Ipswich and London We trust you find this handbook a good reference tool that you will be able to use again and again.

5 Facilities

Berthing Facilities ■ The floating pontoons are state of the art design "System 2000" supplied by Electricity Walcon Marine. These pontoons are Each berth has a 16 amp electricity reputed to be one of the strongest, supply and is charged on a metered most stable and safest systems on the basis for berth holders and is included

FACILITIES market today. in the daily rate for visitors. A 32 amp The marina was designed to ensure supply is available on two berths at that each berth had easy access and Hamilton Dock. generous manoeuvring space between berths and piers. Fresh Water There is a free supply of fresh potable water within a few metres of each vessel.

Emergency Stations Should anyone fall into the water, there is an emergency access ladder on each pier. Emergency stations are positioned at strategic places around the marina and all carry a life buoy, fire extinguisher and small first aid kit. There is an emergency telephone situated on the wall outside the marina office. This can be used in an emergency only. To contact the emergency services: At School Road Den Helder • • LOWESTOFT Line 1 999 - Fire, Police, Ambulance Line 2 Security 07787 560870 Amsterdam • Line 3 Yarmouth Coastguard • Ipswich emergency • Harwich • Scheveningen At Hamilton Dock Line 1 Marina Office Line 2 Port Control • Dover • Oostende Line 3 999 - Fire, Police, Ambulance Calais • Please familiarise yourself with the nearest equipment to your berth as soon as possible.

6 Boat Hoist The marina owns and operates a 70-tonne boat hoist and a 10 tonne boat mover. Hauling and launching operations take place Monday to Friday during normal working hours. However, in an emergency we are able to haul or launch outside these hours.

Brokerage and New Boat Sales Lowestoft Boat Sales offer a fabulous selection of new and used yachts and motor boats for sale. Whether you’re looking for a small trailer sailer / day boat or a true blue-water cruiser we can almost certainly offer you a choice from our comprehensive range. Our sales office at Lowestoft Haven Marina is now open six days a week, with proprietor Bernie Lake, formerly of Walton Marine and a boat builder by trade, and Sharon Halliday who has Narrow Boats and Jetten Dutch Steel worked from the Lowestoft office for boats. many years, on hand to show • Dedicated sales berths and prospective clients onboard your boat discounted storage packages available and deal with every aspect of the sale. Our team of brokers have many years • A large selection of brokerage yachts experience and are able to deal with all and motor boats for sale aspects of your sale or purchase, • Fabulous range of new boats for sale including the all important viewing, and dealers for Westwood Motor finance, insurance and the legal Cruisers, the classic range of Trusty aspectsof the sale including Motor Boats, Sea Otter wide beam & documentation and the often narrow boats and Jetten Steel motor complicated legislation regarding VAT. cruisers. Lowestoft Boat Sales offer a fabulous Our sales office is open Monday to selection of new boats and are Saturday so why not pop in for an authorised dealers for Westwood informal chat to discuss your Motor Cruisers, Trusty Motor Boats, requirements …..we’re here to help! who offer a fabulous range of fishing Call 01502 517711 or 07971 776494 boats/coastal cruisers offering an ideal E: [email protected] compromise for those considering parting with their beloved sail boat but hoping to stay on the water, Sea Otter

7 Licensed Restaurant We are happy to announce the opening of the Third Crossing bar and restaurant. Our extensive menu will

■ include mainly seafood and steak dishes and the newly installed saltwater tank will allow us to produce a wide variety of lobster dishes. Brunch will be served from 09:30 until 12:00. Lunch will be served from 12:00 FACILITIES until 14:30. Evening dining will commence at 18:30 with last orders taken at 21:30. Please call 01502 583596 to make a reservation or check our website www.thethirdcrossing.co.uk for more details. A warm friendly atmosphere awaits you.

Chandlery Please contact the marina office for local details.

Marine Electrical and Electronics KM Electronics supply, install and service all makes of marine electronic equipment. To contact KM Electronics ring 01502 569079 or email: [email protected]

Marine Engineering and Boatyard Services Please contact the marina office for details of services available.

Rigging Services Lowestoft Yacht Services provide rigging and deckgear systems to Offshore/Ocean standards on the marina. With an onsite crane and adjacent workshops they can undertake major refits or small repairs. Contact Paul on 01502 585535. 8 HAVEN MARINAS SEE US AT WHICHTHE LONDON ONE OF BOAT OUR SHOW HAVENS - STAND HAVE 'B7C' YOU IN THE TRIED? MAIN BOULEVARD FLEETWOOD

Situated in an ideal location for cruising up or down the NW coast and to Wales, Isle of Man and Ireland • Currently 270 berths increasing • All berths have power supply to 420 (Easter 2009) • Lay up ashore, in a new secure • All ‘new’ berths are large and 3 acre hard standing area with the marina will be able to power and fresh water points accommodate vessels up to • From February the marina will be 20m in length operating a new 75 tonne hoist • A new marina and port office is • The whole marina complex is under construction, it will also within a secure area which is house toilets, showers, laundry monitored by CCTV and disabled facilities • Plus all normal marina facilities Fleetwood Haven Marina Wyre Dock Fleetwood Lancs FY7 6PP Telephone: +44 (0) 1253 879062/872323 Facsimile: +44 (0) 1253 777549 email: [email protected] www.abports.co.uk IPSWICH

The Marina in the heart of Ipswich

• Easy access and generous • Chandlery manoeuvring space between • Brokerage and new boat sales all our 270 berths and piers • WIFI available • 70 tonne hoist and boat storage facilities • Secure marina area which is monitored by CCTV • Electricity and fresh water • Plus other facilities as Lowestoft • Boatyard services Haven Marina Ipswich Haven Marina New Cut East Ipswich Suffolk IP3 0EA Telephone: +44 (0) 1473 236644 Facsimile: +44 (0) 1473 236645 email: [email protected] LOWESTOFT

Situated in School Road and Hamilton Dock with access to the broads and open sea

• Currently 190 berths • Diesel and gas sales • Designated fully serviced visitors • Recycling and refuse facilities, pontoon to accommodate clubs, waste oil and battery disposal rallies, groups and individuals • Large car park • Large luxury shower and • Plus other facilities as Ipswich toilet facilities Haven Marina • Laundrette Lowestoft Haven Marina School Road Lowestoft Suffolk NR33 9NB Telephone: +44 (0) 1502 580300 Facsimile: +44 (0) 1502 581851 email: [email protected] www.lowestofthavenmarina.co.uk Navigation

Information for the Guidance of Small Craft and Yachts using Lowestoft Harbour and ■ the Seaward Approaches to Mutford Lock 1 ALL vessels must enter, leave and navigate in the harbour in accordance with the International Regulations for Preventing Collisions at Sea. 1a Small craft and yachts should give particular attention to “Narrow Channels” Rule No 9b “a vessel of less than 20 metres in length or a sailing vessel shall not impede the passage of a vessel which can safely navigate only within a narrow channel or

NAVIGATION NAVIGATION fairway”. 2 Approaching, departing and transit craft must make every reasonable effort to establish and maintain contact with the Lowestoft Harbour Control on VHF Channel 14. 2a ANY vessel without radio contact must give particular attention to the harbour control lights and navigate with extreme caution in the vicinity of structures, which may mask their presence. 3 ALL vessels must observe the international port traffic signals located on the South Pier and in the Yacht Basin. • Three vertical red lights - vessels should not proceed. • Green, white, green vertical lights - a vessel may proceed only when it has received specific orders to do so. 3a For small craft and yachts without VHF communication the green, white, green signal may be considered in favour of proceeding with extreme caution and navigational courtesy, those vessels in the Yacht Basin must contact the Port Control before departure. 3b Mariners should note that port control (located at the harbour bridge) and departing vessels within the Outer Harbour basin have extremely limited vision to the north of the entrance piers and should conduct their navigation accordingly. 4 The Lowestoft Harbour Bridge (between the Outer and Inner Harbours) will only be opened on demand for commercial shipping. 4a Commercial shipping is discouraged from passage: 0815-0900 hours, 1230-1300 hours and 1700-1730 hours. 4b Small craft and yachts may use a bridge opening for commercial shipping provided that prior arrangement has been made with Lowestoft Harbour Control - VHF Channel 14, telephones 572286 or personal visit. 4c In addition to 4b and subject to prior notification of at least twenty minutes, small craft and yachts may be given a bridge opening at the following times: Mon-Fri: 0300, 0500, 0700, 0945, 1115, 1430, 1600, 1900, 2100, 2400. Sat, Sun, Bank Hol: 0300, 0500, 0700, 0945, 1115, 1430, 1600, 1800, 1900, 2100, 2400

10 Road HAMILTON Approaching DOCK Lowestoft Lowestoft Haven Marina (Hamilton Dock) North Harbour from Pier Hamilton WAVENEY seaward DOCK OUTER Ba Fish Market tte South ry HARBOUR G Pier re en R o K ad Waiting C

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Tel: +44 (0)1502 572 286 A

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0 500 metres AY O W PET Approaching Mutford Lock

Lowestoft Haven Marina (School Road Mutford Lock Quay)

D Lowestoft Cruising Club Station View of Oulton Broad from Mutford Carlton Swing Bridge Lock

Mutford Lock 11 OULTON BROAD 12 NAVIGATION ■ bVesselsapproachingfromtheseamustcontact LowestoftPortControlon 9b VisitorMoorings:AssociatedBritishPorts,LowestoftHavenMarina01502580300. 9a Generalportdetailsmaybeobtainedfromplans‘D’and‘E’onAdmiraltyChart No 9 Water skiingactivitiesandtheuseofjetbikesorjetskisinharbourareaissubject 8 7 Smallcraft passing underthebridgehaveaclearanceof2.2metresatmeanhigh 6 Smallcraft andyachtsinaflotillasituationshouldmakeeveryefforttoco-ordinate 5a Navigation inthebridgechanneliscontrolledbyVHFadvicewithadditionalred 5 AwaitingpontoonforsmallcraftandyachtsisavailableintheeastendofTrawl 4d harbour. be monitoredatalltimeswhenwaitingforabridgeoronpassage inthe channel oronthewaitingpontoonineastendofTrawlDock. entrance. Avesselrequiringabridgeliftmaybedirectedtowaitin thebridge prior toentryintotheHarbour.Thisshouldbedone2cablesfrom theharbour 1536, whichisupdatedeveryyear. to The maximumpermittedspeedintheharbouris4knots. metres forthearchsides. water springs(approximately2.4metresonthetidegauge)withareductionof0.5 to waitforstragglers. pressures ofroadtrafficandinconsequencebridgekeepersareinstructednot NOTE: Longbridgeopeningsmakeitdifficulttopreservethefacilityfrom bridge operator,keepingclearofvesselsusingthemainchannel. time. Shouldalightremainred,vesselmustnotproceeduntilinstructedbythe be switchedtogreen,allowinginwardsandoutwardsmovementsatthesame Once thebridgehasbeenliftedredlightsoneastandwestsidemayboth time takentotransitthebridgechannelisreasonable,andkeptminimum. their requirementswithLowestoftHarbourControl,‘closeup’andensurethatthe and green“trafficlights”whenthebridgeisoperated. the BridgeOperator,assoonpossible. listening watchmaymeanmissingtheadvertisedlift. VHF14 Dock forvesselswaitingabridgelift.Allmustmaintainlisteningwatchon written and followinstructionsfromPortControl.Failuretomaintainaclose permission. If lateforabridgeliftinform VHF 14 VHF 14 must Lowestoft Haven Marina is situated on the south side of Lake Lothing 400 metres from Mutford Lock. Vessels requiring a berth must call Lowestoft Haven Marina which maintains a listening watch on VHF 80 and 37. Before leaving Lowestoft Haven Marina on passage to sea contact the Port Control on VHF 14 for details of vessel movements and remain on this channel until clear of the Harbour entrance. 9c Passage of vessels between the bridge channel and the Yacht Basin is controlled only for departing vessels. Due to the restricted visibility and manoeuvring room, vessels must at all times contact the Port Control before departure on VHF14, telephone 572286 or personal visit. As there are no controlling lights for vessels entering the Yacht Basin, vessels must proceed with extreme caution, even when the green white green lights are exhibited prior to departure from the Yacht Basin. 10. The mooring of small craft or yachts alongside any property owned by Associated British Ports is only permitted when the permission or direction of the Harbour Master, and may attract a charge in accordance with the published tariff.

MUTFORD LOCK AND OPENING BRIDGES Transit bookings are advised: by telephone 01502-531778 Lock / or 01502-574946 Oulton Broad Yacht Station Mutford Lock, connecting the Lowestoft Inner Harbour with Oulton Broad, is operated daily under the direction of the Broads Authority and provides a point of access to approximately 120 miles of navigable inland waterways. The Lock, with safe usable dimensions of 22 metres x 6.5 metres, has a water depth of 2 metres plus tidal variations and should only be used by craft suitable for the water depths of Oulton Broad. Non-local craft with a draft exceeding 1.7 metres should seek advice from Mutford Lock staff and consider the Oulton Broad tide, which is approximately three hours after Lowestoft with a mean range of 0.7 metres. Mutford Road Bridge, adjacent to the Lock, has a clearance of 2.1 metres at mean high water springs (approximately 2.4 metres on the Lowestoft tide gauge) and it is therefore advisable for all craft requiring an opening to make an advance booking and to be prepared to wait. Such bookings will automatically include the Railway Bridge located close eastward. VHF Channels 73 and 14 are monitored on an occasional basis by Mutford Control, which is attended daily in response to bookings and at the following times: a) Weekly April to October: 0800-1800 b) Fri/Sat/Bank Holidays May-September: Any vessel wishing to use Mutford between 1800 and 1930 must give notice on VHF or telephone before 1800 on that day c) Weekly Nov-March: 0800-1100.

13 14 NAVIGATION ■ 2 Broads tollsarepayable Broads 2 A chargeof£10isleviedforeachlock 1 Notes: Captain JNWoolley, HarbourMasterLowestoft • Lifejackets aretobeworn by allriders. Lifejackets • tobeinsoundand goodmechanicalcondition. Jetskis • DetailsofjetskiandanydistinguishingfeaturestoberegisteredwiththeHarbour • MooringofjetskisintheHarbouralongsideABPquaysorvesselsberthed • toproceedfromitslaunchslipwaydirectlysea,keepingthe Jetski • Theremustbehand-heldVHFonboardthevesseltomonitortrafficandcallPort • ThePortdoesnotoperatealaunchingslipway,sowrittenproofofanagreementwith • jetbike. before adecisionismadeonallowinganapplicantintheHarbourareawithjetskior obtain writtenpermissionfromtheHarbourMaster,followingcriteriamustbemet take placeonlywhereexpresslypermittedinwritingbytheHarbourMaster.Inorderto Water ski-ing,boardsailingandtheuseofjetbikesorjetskisinHarbourarea,may The LowestoftHarbourBye-laws1993-No.10state: USE OFJETSKIS-LOWESTOFTHARBOUR RailwayBridgemaybedelayedswinging duetolatearrivaloftrains. 6 RoadBridge,Lifting Mutford 5 Localmapsandpublicationsare 4 Craft enteringwithafixedairdraftof 3 passage ofjetskis intheHarbourbecomesahazard toitsownerorotherHarbourusers. of theaboveconditionsarenotkept, orifitisfeltthatonthegroundsofsafety, conditions willbemet.ABPreserves therighttosuspendorrevokeanypermissionif Written permissionwillbeprovided bytheHarbourMasterifheissatisfiedthatabove Master. Control orvesselowner. Harbour isstrictlyprohibitedunlessprioragreementobtainedfrom theBridge Bridge Operator. 4 knots and leavingtheHarbour. Control onVHFChannel14whenlaunching,approachingtheBridge andentering a berthowneroroperator,isneededwherethejetskitobelaunched. transit ordayreturn-(subjecttoreview) Restrictions: Priorto0900,1200-1300,1700-1800. recommended. bridges totheRiverWaveney. more than7.3mareconfinedbyfixed length ofstay. the inwardlocktransitdependingon and observingalltrafficsignallightsintheHarbourdirections fromthe in addition to Effective Date1stJune2005 speed limitof A

Boat Hoist B

Boat Storage C D

Picnic Area E

F Marina Office, Boat Sales & Restaurant LOWESTOFT HAVEN MARINA Area for Yacht Repair & Yacht SCHOOL ROAD Manufacture

Entrance

Bins Toilets

HAMILTON ROAD

LOWESTOFT HAVEN G MARINA HAMILTON DOCK H 15 Safety Requirements

To ensure your stay with us is safe as not cause a trip hazard as it crosses the ■ well as a pleasurable experience, we pontoon. would request you to observe the ■ When hosing down your vessel, please following safety requirements: ensure that both ends of your electricity ■ Please refrain from swimming or cable are protected from the water. fishing whilst in the marina confines. ■ The approach road to the marina ■ Children must wear suitable has a 10 mph speed limit, and on the buoyancy aids whilst on the quays or marina site it is 5 mph. Please adhere pontoons. to these limits and be vigilant for pedestrians and, particularly, children ■ Small children should be supervised in the area. at all times. ■ Animals must be kept on a lead whilst ■ Suitable non-slip footwear should be SAFETY REQUIREMENTS in the marina. For your convenience worn at all times on the pontoons and separate bins have been provided for shore side. the disposal of animal waste. ■ Marina barrows are provided for the ■ Please ensure pontoons are kept transfer of your goods and equipment. clear; dinghies or any other equipment Under no circumstances should should not be stored on them. children be permitted to ride in them. Mooring lines on pontoons should be ■ Marina safety equipment could save stowed neatly. your life. Please do not misuse or ■ Whilst on Lake Lothing, please keep remove it. a listening watch on VHF Channel 14. ■ Please keep within the 4 knots speed limit on Lake Lothing. Whilst at These simple rules are in place Lowestoft Haven Marina your speed for the safety of our customers, should be reduced to the minimum visitors and staff. consistent with safe navigation. Enjoy your stay in safety! ■ Refuelling must only be undertaken at the marina's fuel berth.

■ When leaving your vessel for any length of time, please ensure your gas supply is turned off at the bottle.

■ Before connecting/disconnecting your electricity cable to/from the supply, please ensure the appropriate breaker in the supply box is switched off. Ensure your electrical cable does

16 17 office hours they are accessible via a General keypad. Toilet and shower facilities for the disabled are available on the Information ground floor at the back of the marina

■ office, and these are also secured. You will find that the facilities at Lowestoft Berth Allocation Haven Marina are of the highest As approaching Lowestoft, call standard. ‘Lowestoft Haven Marina’ on VHF The facilities building at Hamilton Dock Channels 80 or 37 for berth allocation. is secured through keypad or fob When the vessel has been tied access, and is of the same high alongside the skipper should check in standard found at School Road. at the marina office.

Laundry Toilets and Showers The laundry is situated on the ground Please refrain from using your ship’s floor at the rear of the marina office. marine toilet whilst in the marina. The laundry is kept locked at all times Toilets and showers are located under

GENERAL INFORMATION GENERAL INFORMATION and the key is available at the marina the marina office. These facilities are office during opening hours. open daily from 0800 to 1700hrs. After The washing machine and dryer are operated by tokens, which are also available at the marina office. The Marina Office Hours laundry facilities at Hamilton Dock are January & February within the facilities building, tokens are Weekdays - 0900 to 1700 hours available from members of staff during Saturday - 0900 to 1500 hours their time on site. Sunday - 1000 to 1400 hours Lowestoft is a hard water area, March & April therefore, we would ask our visitors to Weekdays - 0900 to 1700 hours use washing liquid rather than powder Weekends - 0900 to 1600 hours as this causes blockages in the pipes. May & June - 0900 to 1800 hours We encourage all users to use July & August - 0900 to 1930 hours environmentally friendly washing September - 0900 to 1800 hours products that biodegrade to harmless October - 0900 to 1700 hours substances. November Weekdays - 0900 to 1700 hours These are the office and diesel opening Weekends - 0900 to 1600 hours times. Staff may be on site outside these December times but are not expected to man the Weekdays - 0900 to 1700 hours office/ diesel outside these hours. If your Saturday - 0900 to 1500 hours require urgent assistance please ask. Sunday - 1000 to 1400 hours To aid our visitors during June to The office is closed on Christmas Day, September, a member of staff is on call Boxing Day and New Years Day until 2130hrs, so calls to the marina office will be diverted. 18 Marina Trolleys Trolleys are provided for your convenience and are parked at the marina access bridge. For the benefit of all marina visitors, we would ask you to return the trolleys to the trolley park after use. For your safety people are not permitted to ride in or on these trolleys.

Refuse & Waste Facilities At School Road these are situated hoist dock. Fuel is available during within the compound opposite the office opening hours, 7 days a week. access bridge. There are clearly labelled For fuel sales, ask at the marina office, domestic waste bins, paper/card or call the marina staff on VHF recycling bins, a bottle bank, a waste Channels 80/37. oil container, battery recycling box, All fuel sales will be now adhere to the containers for oily rags and oil filters. A 60/40 allocated split from November large skip is available for maintenance 1st 2008 and declarations will be waste near the hoist dock as is a waste automatically be printed on your wood area. At Hamilton Dock there is a receipt. Fuel will not be sold to those clearly labelled domestic waste bin and not willing to sign the declaration. We a recycle bin for waste paper and card. ask that if you are using cans to fill A bottle bank will be added shortly. your boat whether petrol or diesel, that you move onto the fuel berth and refill Fuel there to minimise the risk of Only at School Road. The fuel berth, contaminating the water, the fuel dispensing diesel only, is situated on berth has been fitted with absorbent pier (A), which is alongside the boat pads to mop up spillages.

19 Gas Weather Forecasts Bottled gas is available from the marina Local area forecasts are displayed on office during opening hours. It is only the marina notice board daily during stocked at School Road, though we are the season. Out of season, forecasts

■ able to bring bottles down by marina can be obtained from the marina office launch for exchange if arranged, with on request. notice in advance, with the marina Shipping Forecasts are broadcast by office. We are stockists for BBC Radio 4 on 198 kHz (1515m) and Calor/Camping Gaz only. on local radio frequencies daily at 0048, 0520, 1201 and 1754 hours Water (local time). A fresh water hose is situated within Yarmouth Coastguard broadcast local just a few metres of each berth. The weather forecasts as part of their water is of potable quality but it is Maritime Safety Information Broadcasts recommended the hose is run for a on VHF at 0150, 0450, 0750, 1050, minute or so before filling your tanks 1350, 1650, 1950, 2250 hours UTC. or containers. Mariners should listen to initial

GENERAL INFORMATION GENERAL INFORMATION announcements on VHF Channel 16. Electricity There is a 240 volt A/C 16 amp Security electricity supply to each berth. Two Lowestoft Haven Marina is part of berths at Hamilton Dock have access to Associated British Ports East Anglia who a 32 amp supply. Before using operate a 24-hour security service electricity, please read our safety including CCTV. The marina also has advice and rules section in this its own security surveillance. During handbook on page 18. the hours of darkness the marina complex is illuminated by floodlighting and there are lights on the pontoons to facilitate safe usage. The pontoon gate has keypad access, as do the facilities, after hours. Security is reached on 07787 560870.

Suffolk Police Suffolk Constabulary would like to welcome you to Lowestoft and trust that your stay will be enjoyable. The Police Station is situated in Old Nelson Street, Lowestoft. If you see anything suspicious or wish to report a crime, please telephone 01986 835300 or, in an emergency ‘999’.

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Lowestoft Haven Marina

22 Lowestoft Haven Marina

Lowestoft

23 Lowestoft

Welcome to Lowestoft - officially An exciting development to the the most Easterly Town in seafront at Lowestoft is the ‘Royal Plain Britain. Fountains’. The fountains consist of 74 individual interactive water jets with At the centre of Lowestoft visitors can variable lighting, which forms a striking discover the once flourishing fishing centrepiece to the recently enhanced port, two yacht marinas, fish market, Royal Plain area. The fountains provide docks and traditional smokehouses interactive play for children of all ages together with a Heritage Vessel and forms an illuminated spectacle Mooring, which has a changing during the evening hours. programme of visiting craft throughout the year. Another new addition to Lowestoft is the town’s first Wind Turbine named Lowestoft is renowned for the quality ‘Gulliver’, which is situated at and cleanliness of its beaches and it Lowestoft Ness, Britain’s most easterly currently holds two ENCAMS Blue Flag point. Gulliver is the tallest onshore Awards for the beaches North and wind turbine in the UK, standing an South of Claremont Pier. These imposing 80 metres high. Lowestoft beaches are considered to be some of Ness is marked by the Euroscope - a the very best in Northern Europe. unique circular platform that shows the direction and distances of major European towns and Great Britain’s other cardinal points.

Lowestoft Tourist Information & Visitor Centre can be found on the seafront esplanade and is housed in the East Point Pavilion. This impressive glass structure, modelled on an Edwardian Pavilion, also contains a restaurant and Mayhem Adventure Play - a children’s themed soft play area. Centrally, the recently regenerated pedestrianised town centre provides a mix of well- known high street stores together with a number of specialist and local shops.

Heading north of the town you will find the idyllic Historic High Street and Triangle Market Place, which offer a 24 Lowestoft Heritage Vessel wide range of traditional, independent and unusual retail outlets. The Triangle Market Place with its unique architectural market canopies ‘The Eastern Sails’ holds regular specialist/weekly markets and various events throughout the year. East Point Pavilion To the south of town you will find the and the Royal Plain Fountains area of Kirkley, which offers a wide range of family and independently run shops and a wealth of specialist stores.

Lowestoft was originally built on top of the cliffs overlooking the North Sea. The ancient pathways running down the to the sea are know as the ‘Scores’. These were used as ways of access from the high ground to the beach area and they were also used as carriageways by fish merchants during the height of the booming fishing industry. www.visit-lowestoft.co.uk

Lowestoft Maritime Museum

Statue of Triton 25 Oulton Broad

The Southern Broads at Oulton Broad offers the visitor a unique experience whether you are looking for wildlife, history or relaxation.

Nicholas Everitt Park lies beside the Broad and houses a range of amenities, leisure facilities and events including the Lowestoft Museum situated in Broad House. The museum presents 1000 years of local and domestic history, Lowestoft Porcelain, fossils, flints and medieval artefacts from various field searches.

Head down to the park during the For the sport lovers amongst you then summer months and on most Oulton Broad offers a variety of Thursday evenings you can find the activities including sailing, fishing, perfect spot to watch some of the windsurfing, rowing and tennis. worlds top drivers at Power Boat With more than 100 acres of grazing Racing. marsh, fen and peat pools, Carlton Marshes Nature Reserve creates a haven for many different species of wildlife, plants and insects. This well- established purpose-built visitor centre can be found at the southern tip of the Broad. www.visit-oultonbroad.co.uk

Lowestoft Museum in Broad House

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USEFUL CONTACTS 27 - Marina Theatre 51 Taxis Ltd 740 Cabs - - - The Vetinary Hospital 160-170 High Street, Lowestoft 01502 572141 TAXIS Road, Lowestoft Unit 8 Harbour 01502 515151 TAXIS Kessingland, Lowestoft 2 London Road, 01502 740740 THEATRE The Marina, Lowestoft 01502 533200 CENTRE TOURIST INFORMATION Plain, Lowestoft East Paint Pavilion, Royal 01502 533600 VETS - Lowestoft BDS - Waveney Sports Yarmouth Coastguard - - HM Customs & Excise - James Paget Healthcare - Drs Bigg & Partners - D. Trent - Hollywood - Police Station - First Water Lane, Lowestoft 01502 569116 National Rail Enquiry Service 08457 484950 SWIMMING POOL & Leisure Centre Old Nelson Street, Lowestoft 01986 835300 RAILWAYS Lowestoft Road Gorleston 01493 452452 POLICE 82 Victoria Road, Oulton Broad, Lowestoft 01502 572369 HOSPITAL NHS Trust 112 Victoria Road, Oulton Broad, Lowestoft 01502 511991 DOCTOR 0800 595000 DENTIST Haven House, 17 Lower Brook Street, Ipswich 0473 235700 DRUGS HOTLINE 4th Floor, Haven Bridge House, North Quay, 4th Floor, Haven Bridge House, Great Yarmouth NR30 1HZ 01493 851338 CUSTOMS 41 London Road South, Lowestoft 01502 564567 COASTGUARD Britten Centre, Gordon Road, Lowestoft Britten Centre, Gordon Road, 01502 568841 CINEMA ABP, Port House, Lowestoft ABP, Port House, 01502 572286 VHF 14 BUSES 11Capitol Estate, Whapload Road, Lowestoft Whapload Road, Lowestoft 11Capitol Estate, 01502 519200 CONTROL BRIDGE PORT Useful Contacts Useful TEN PIN BOWLING Family Bowls LOWESTOFT HAVEN MARINA School Road, Lowestoft, Suffolk NR33 9NB Telephone 01502 580300 Facsimile 01502 581851 e-mail: [email protected] www.lowestofthavenmarina.co.uk

ASSOCIATED BRITISH PORTS EAST ANGLIA Old Custom House, Key Street, Ipswich, Suffolk IP4 1BY Telephone 01473 231010 Facsimile 01473 230914

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