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in.xe™ in.xe table of contents

Table of contents introduction ...... 3 warnings ...... 4 features ...... 5 in.xe overview in.k200 - overview ...... 7 keypad overview - in.xe dimensions ...... 8 - introduction ...... 29 - in.k200 dimensions ...... 9 - function description ...... 30 in.xe installation - instructions ...... 31 - floor installation ...... 10 - Typical settings ...... 35 - wall installation ...... 11 in.k200 installation and connections in.xe error codes - installing the in.k200 ...... 12 Spa pack error codes summary - connecting main keypad to in.xe ...... 13 - in.xe error codes ...... 36 in.xe connections - Hr error condition ...... 38 - electrical wiring North American model in.xe ...... 14 - Prr error condition ...... 39 - electrical wiring European model in.xe.ce ...... 16 - HL error condition ...... 40 - heater connections ...... 17 - Flo error condition ...... 43 - in.link connectors ...... 18 - UPL error condition ...... 44 Power-up & breaker setting ...... 23 - AOH error condition ...... 45 Programming the in xe ...... 25 - OH error condition ...... 46

1 table of contents in.xe

Troubleshooting - Pump 1 doesn't work ...... 47 - Pump 2 or blower doesn't work ...... 50 - Circulation pump doesn't work ...... 53 - Ozonator doesn't work ...... 55 - Nothing seems to work ...... 57 - Spa not heating ...... 60 - Keypad doesn't seem to work ...... 62 gfci trips ...... 63 in.xe step by step fi eld replacement procedure ...... 64 how to replace the heater ...... 71 specifi cations ...... 74

2 in.xe Introduction

in.xein.xe™ Entry-levelEntry-level sspapa ssystemystem

Congratulations!Congratulations! YYouou hhaveave ppurchasedurchased oonene ooff tthehe fi nnestest eentry-levelntry-level sspapa ppacksacks aavailable.vailable.

TToo iinstall,nstall, uusese aandnd eenjoynjoy yyourour iin.xen.xe sspapa ssystemystem ttakeake tthehe ttimeime ttoo ccarefullyarefully rreadead tthesehese iinstructions.nstructions.

TThehe iin.xen.xe hhasas bbeeneen ddesignedesigned fforor tthesehese ttypicalypical sspapa cconfionfi gurations:gurations:

• SSingleingle PPumpump SSystemystem • DDualual PPumpump SSystemystem • PPumpump & BBlowerlower SSystemystem • DDualual PPumpump & BBlowerlower SSystemystem

In.xe can be wall-mounted or installed on its mounting base and comes with an integrated heat.wav water heater.

3 warnings in.xe

WARNINGS: Before installing or connecting the unit, please read the following.

* FOR UNITS FOR USE IN OTHER THAN SINGLE-FAMILY * LOW VOLTAGE OR IMPROPER WIRING MAY CAUSE DAMAGE DWELLINGS, A CLEARLY LABELED EMERGENCY SWITCH SHALL TO THIS CONTROL SYSTEM. READ AND FOLLOW ALL WIRING BE PROVIDED AS PART OF THE INSTALLATION. THE SWITCH INSTRUCTIONS WHEN CONNECTING TO POWER SUPPLY. SHALL BE READILY ACCESSIBLE TO THE OCCUPANTS AND SHALL BE INSTALLED AT LEAST 5 FEET (1.52 M) AWAY, ADJACENT * THIS PACK CONTAINS NO SERVICEABLE PARTS. CONTACT AN TO, AND WITHIN SIGHT OF THE UNIT. AUTHORIZED SERVICE CENTER FOR SERVICE.

* ANY DAMAGED CABLE MUST BE IMMEDIATELY REPLACED. * ALL CONNECTIONS MUST BE MADE BY A QUALIFIED ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL * TURN POWER OFF BEFORE SERVICING OR MODIFYING ANY ELECTRICAL CODE AND ANY STATE, PROVINCE OR CABLE CONNECTIONS IN THIS UNIT. LOCAL ELECTRICAL CODE IN EFFECT AT THE TIME OF THE INSTALLATION. * TO PREVENT ELECTRIC SHOCK HAZARD AND/OR WATER DAMAGE TO THIS CONTROL, ALL UNUSED RECEPTACLES MUST HAVE A DUMMY PLUG.

* THIS CONTROLLER MUST NOT BE INSTALLED IN PROXIMITY OF HIGHLY FLAMMABLE MATERIALS.

4 in.xe features

In.xe boast a long list of technical features. Each of them stands on its own merits and contributes to bring to in.xe equipped spa owners the most advanced solutions available to them:

In.put In.kin new input terminal bloc kinetic heat monitoring In.put was designed to ease wire insertion (up to # 4 AWG) First ever UL approved kinetic heating protection manages and connections. Tighter input connection reduces heat water temp. increase generated by pump heat dissipation. generated for increased component lifetime. Hardware protection shuts all accessories off if it senses water overheat.

In.seal In.flo watertight protection dry-fire protect In.seal provides extra level of protection against water A new heater safety system located in the in.therm power infiltration. Connectors and power box are designed to box - an all-electronic dry-fire protection. be watertight and no water can be in direct contact with electrical components.

In.axess In.t.cip board access prevention water temp. algorithm Electronic components are placed into separate and In.t.cip is an intelligent water temp. refresh algorithm that inaccessible compartments. Only serviceable parts are calculates optimal time to start pumps and get water temp. made accessible to service technicians. readings. In.t.cip continuously readjusts heater start time.

5 features in.xe

In.link In.stik ingenious plugs and connectors automated software upload In.link cables are very cool output and input plugs and In.stik a pen drive with an in.link connector very similar to connectors that come with colored and tagged polarizers. a USB memory stick. It connects to in.xe and contains data Totally waterproof, they are designed to be easily to program or confi gure its system. In.xe executes the data confi gured and to ensure that all cables of equipment upload automatically. used to make a spa or an hot tub work properly are well connected at their intended connection port, eliminating any risk of mis-wiring.

Specifi cations Refer to the detailed specifi cation chart printed in Annex.

6 in.xe in.xe overview

Accessory fuse Pump 2 fuse Pump 1 fuse Pump 1 Pump 2 connector connector 2 connectors for outputs Installation brackets controlled by independent Transformer fuse relays (for oz, cp, light, blower or any other ac- Main power cessories) (120/240 vac entry connection Door to access 5 Amp) power input connectors and fuses Connector for direct 120/240 vac 5 Amp output (for in.play audio or video accessories) Main keypad connector

Communication Main power connector (in.stik, in.watch) cable input entry

Access to heater connections

Mounting feet Bonding lug heat.wav heater Light 12 vac connector (1 amp max)

Note: No connectors should remain unplugged. Use blank plugs to fi ll unused connectors. 7 in.xe overview in.xe in.xe dimensions: Front view Side view

17.38" (441.5 mm)

5.51" (140(140 mmm)m)

2.75" 11.75" (69.9mm) (298.5 mm)

5.69" (144.5mm) 4.5" (114.3 mm)

19.32" Ø.25" 5.37"5.37" (490.7 mm) (6 mm) (136.4 mm)

6" 3" 8.3" (152 mm) (76 mm) (210 mm)

Bottom view 4.2" (106.7 mm) 10.8" (275.6 mm)

Rear view 3.9" (98.3 mm)

1.2" (30.5mm) Ø.25" (6 mm) 4x 11.0" (279.4 mm) 8 in.xe in.k200 dimensions

In.k200™ dimensions: Features: LED display 4 Keys 8 light indicators

2" in.link™ connector (51 mm) Mechanical Specs: Weight: 0.41 kg (0.9 lbs) Dimensions (W x H x D): Front Panel: 120 mm x 51 mm x 43 mm (4.75" x 2" x 1.7") Soft gasket 4.75" (120 mm) Approvals: UV resistance (ASMTD4329) UL, CSA, TUV and CE

1.7" (43 mm)

Specifi cations and design are subject to change without notice.

9 in.xe installation in.xe

Floor installation procedure

4"

The following material is Slide back side of the unit's feet Now fi rmly attach unit to Note: The spa pack must be recommended: into the guide plate. It should wooden base by using the installed at least 4 inches above easily slide into place. remaining (2) screws backed potential fl ood level. If fl oor is 4- # 10 screws of appropriate by (2) washers to fi x the front of on ground level, pack should length with round, truss or the foot. be raised at least 4 inches. pan head.

4- washers 1/2 OD x 1/16" Important! thickness. Please note that countersunk screws should not be used as Select the most appropriate they can damage the power location on the fl oor for spa box support. pack and fi rmly attach guide plate to wooden base with (2) screws backed by (2) washers.

10 in.xe in.xe installation

Wall installation procedure

The following material is In the case of a flat wooden Firmly attach lower mounting Note: Make sure these (2) recommended: surface: select the most holes on each side of the pack screws and (2) washers are appropriate location on wall with the (2) remaining screws installed. They will make 4- # 10 screws of appropriate for the spa pack. A square cut- and (2) washers. the pack stable when input, length with round, truss or out of about 4-inch per side outputs and accessory pan head. will be needed to allow the connectors will be inserted in transformer to fit through it. their ports. 4- washers 1/2 OD x 1/16" thickness. Firmly attach, one at the time, upper mounting holes on each side of the spa pack with (2) Use two (2) standard 2 x4 or screws backed by (2) washers. 2x6 wall studs, spaced on 16-inch centers to affix the spa pack.

11 keypad installation & connections in.xe

Installing the in.k200™ 2 5/8" 67 mm The keypad should be installed directly onto the spa (or very close to it) so that it is easily accessible to the user.

• To install the in.k200™, drill two 25 mm (1”) diameter holes at 67 mm (2 5/8”) from center to center as illustrated. ∅ 25 mm ∅ 25 mm • Cut out the material between the two holes (see illustration). (1") (1") • Clean the installation surface and peel the adhesive gasket from the back of the keypad. • Insert keypad and align it correctly, then ensure it's properly glued by gently pressing evenly on the entire surface. 25 mm (1") dia. drill If the keypad is equipped with an optional holder plate remove the two wing nuts in the back of the keypad and remove the mounting bracket. Gasket with adhesive

Insert the keypad into opening you have cut out. Put the mounting ∅ 25 mm bracket and the wing nuts back on their respective bolts and fix the (1") keypad securely in place (see illustration above).

Note: It is the installer’s responsibility to ensure that no obstructions 25 mm (cables, piping, etc.) are present below the deck at the drill hole (1") location.

Note: If the installation location is not perfectly even (e.g. wood 92 mm surface), make a silicone joint between the installation location and (3 5/8") the back of the unit to ensure a proper seal around it.

12 in.xe keypad installation & connections

Connecting main keypad to in.xe in.k200

The in.k200 comes with a 10 ft cable and an in.link connector.

To connect the in.k200, simply insert its in.link connector into the appropriate keypad connector (as illustrated)

Connect the main keypad in.k200 as indicated here.

13 electrical wiring in.xe

Electrical wiring North American model in.xe

Warning!

"For units for use in other than single-family dwellings, a clearly labeled emergency switch shall be provided as part of the installation. The switch shall be readily accessible to the occupants and shall be installed at least 5 feet (1.52 m) away, adjacent to, and within sight of the unit".

----- Main electrical box GFCI panel This product must always be connected to a circuit protected by a ground fault interrupter.

Proper wiring of the electrical service box, GFCI and in.xe terminal block is essential!

Check your electrical code for local regulations. Only copper wire should be used, never aluminum.

-----

Disposal of the product The appliance (or the product) must be disposed of separately in accordance with the local waste disposal legislation in force.

14 in.xe electrical wiring

Electrical wiring North American model in.xe

bonding lug

To install the wiring for the Strip away 1" of each wire Push the color-coded wires Connect the bonding conduc- in.xe spa control, you'll need a insulation. into the terminals as indicated to the bonding lug on the Phillips screwdriver and a fl at on the sticker and use the fl at front of the in.xe Spa Pack screwdriver. Pull the cable through the screwdriver to tighten the (a grounded electrode conduc- cutout of the box and secure it screws on the terminals. tor shall be used to connect Loosen the 2 screws of the Spa with a strain relief (1" NPT strain the equipment grounding con- Pack door and open it. relief; hole diameter: 1.335"). After making sure wire connec- ductors). tions are secure, push them Remove 5 1/2" of cable Make sure that only the uncut back into the box and close the insulation. sheathing is clamped at this door. Tighten the 2 screws of opening. the Spa Pack door.

15 electrical wiring in.xe

Electrical wiring North American model in.xe Electrical wiring European model in.xe.ce

Single-phase Dual-phase For 240 VAC (4 wires) For 120 VAC (*3 wires) In.xe.ce 230 VAC or Warning! 230/400 VAC Correct wiring of the electrical *If connected to a 3 wire In.xe.ce models must always service box, GFCI, and pack system, no 240 VAC Correct wiring of the electrical be connected to a circuit terminal block is essential. component will work. service box, RCD, and pack protected by a Residual- Call an electrician if necessary. terminal block is essential! Current Device (RCD) having Refer to "Connections a rated operating residual- for 120v heater" section Call an electrician if necessary. current not exceeding 30 mA. of this manual.

16 in.xe heater connections

L2 L1 Ground N L1 Ground

Connections for 230/240 Connections for 120v Heat.wav heater VAC heater (4KW or 2 KW) heater (1KW)

In.xe comes with a high A watertight panel protects the The heat.wav heater is factory confi gured 240v /4 kW (or performance heat.wav heater. heater and probe connectors. 2KW), but it can be converted to a dedicated 120v / 1kW by a With no pressure switch, it Removing the panel gives simple switching a cable connection port. (Option available on features in.fl o integrated dry- access to in.fl o dry-fi re NorthAmerican models only). fi re protection. protection and hi-limit/regulation probe Heat.wav specifi cation summary: connectors, line 1, line 2 and ground power input cables • Supports 120v or 240v connection ports. • Protected by external breaker (not fused)* • Incoloy® or Titanium (optional) heater element for greater protection against corrosion.

Note: European models are 230 or 240 VAC and are fuse protected 17 in.link connectors in.xe

High Current

Integrated latch

Low Current

Colored & tagged polarizers Low voltage

In.link connectors Latch snap & strain relief Watertight design UL & CE

In.xe features in. connectors with colored and tagged A latch mechanism is provided The female connector comes polarizers. This new plug and connector technology has been to maintain male and female with a built-in seal ensuring a specifi cally designed for easy and safe assembly. The tags are connectors together. The tab watertight connection assembly interchangeable depending on the output; the polarizers are provided on the male part gives sealed from moisture and designed to avoid misconnections. the operator an audible and water ingress. This sealing is tactile feedback at the insertion intended to be suitable for the In.link connectors are easily and conveniently accessible from of the cable in the female part. NorthAmerican and European the front of the pack offering a wide range of possible connection Once the latch is engaged, it standards and the demanding confi gurations. In.link connectors come in 3 sizes (HC, LC and low will prevent both parts from spa environment. voltage) for all types of inputs and output devices. separating unintentionally by vibration or shock. To unplug the male connector, a gentle press on the tab will allow the release of the locking mecha- nism to separate both parts.

18 in.xe in.link connectors

Connector Map Female connector on Spa Pack

Pump 1 Pump 2 Blower Ozonator connector connector connector connector 3 6 3 6 2 5 2 5 1 4 1 4 Direct connector HC LC

In.link output connectors: Keypad High-Current - HC connectors: connector Output Typical Device Out 1 Pump 1 Comm Out 2 Pump 2 connector Low-Current - LC connectors: (relay controlled) Output Typical Device Light connector Out 3 Blower Out 4 Ozonator Out 5 Audio/video (direct to line) Low-Voltage - LV connectors: Output Typical Device C Main keypad CO Comm. Connector (in.stik, in.watch) L1 Light

19 in.link connectors in.xe

Assembly 240v cable kit in.link for in.xe

HighHigh CCurrenturrent LowLow CCurrenturrent

Gecko P/N Description Typical use Cable Length

Cable in.link HC 2S 600DB0821 15A 240V 8FT dual-output loads up to 15 FLA (pump dual speed) 14/4 96" Cable in.link HC 1S 600DB0833 15A 240V 8FT single-output loads up to 15 FLA (pump single speed) 14/3 96" Cable in.link LC 1S 600DB0721 5A 240V 4FT single output loads up to 5 FLA (ozone, blower, circ. pump, DC supply, etc.) 18/3 48" Cable in.link LC 1S 600DB0754 5A 120V 4FT single output loads up to 5 FLA (ozone, circ. pump, DC supply, etc.) 18/3 48" Cable in.link LV 9920-401022 Light 12V 12FT light 12V 24/4 144"

20 in.xe in.link connectors

Assembly 240v cable kit in.link for in.xe (continuation) Assembly 120 v cable kit in.link for in.xe

Gecko P/N Description Typical use Gecko P/N Description Typical use

9917-100894 Keying cable LC - BL - blue LC Keying LC Keying for Blower cable 9917-100894 Keying cable LC - BL - blue for Blower cable

9917-100898 Keying cable LC - O3 - gray LC Keying HC Keying for Ozonator cable 9917-100898 Keying cable LC - O3 - gray for Ozonator cable

9917-100887 Keying cable HC - P2 - violet HC Keying HC Keying for Pump 2 cable 9917-100887 Keying cable HC - P2 - violet for Pump 2 cable

9917-100888 Keying cable HC - P1 - orange HC Keying HC Keying for Pump 1 cable 9917-100888 Keying cable HC - P1 - orange for Pump 1 cable

21 in.link connectors in.xe

Assembly 120 v cable kit in.link for in.xe (continuation)

High Current Low Current

Gecko P/N Description Typical use Cable Length

Cable in.link HC 2S 9920-401239 15A 120V 8FT dual-output loads up to 15 FLA (pump dual speed) 14/4 96" Cable in.link HC 1S 600DB0857 15A 120V 8FT single-output loads up to 15 FLA (pump single speed) 14/3 96" Cable in.link LC 1S 600DB0754 5A 120V 4FT single output loads up to 5 FLA (ozone, circ. pump, DC supply, etc.) 18/3 48" Cable in.link LV 9920-401022 Light 12V 12FT light 12V 24/4 144"

22 in.xe power-up & breaker setting

Valuable Tips Technical stuff

Make sure that all valves are open in the spa plumbing and that you There is no mechanical switch in the in.xe heater. Instead in.xe have a good water flow circulating from the primary pump systems have integrated in.flo technology. The in.flo is an all into the heater. electronic dry-fire protection device built-in in.xe's heater. At power up, in.flo performs a flow check through the following process:

Important: a minimum flow rate of 18 gpm is required. Pump 1 starts for 2 min. The display will show "_ _ " during the check flow process. After 2 min. the system validates proper water flow.

In case of failure, the systems tries again.

The water temperature is shown on the keypad display.

Once the water has reached the set point value plus 0.8 degrees ˚F the heater is turned off.

23 power-up & breaker setting in.xe

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Make sure all accessories It is important to specify the The values displayed by the Use Up or Down button to are linked to the bonding current rating of the GFCI used system correspond to 0.8 of select the desired value. connector and connected to insure safe and effi cient the maximum amperage Then press Light button to set to pack. current management (and no capacity of the GFCI. breaker rating. GFCI trippings). Turn on the breaker. GFCI Br Press and hold Light button 60 Amp 48 Amp until you access the breaker setting menu. 50 Amp 40 Amp 40 Amp 32 Amp 30 Amp 24 Amp 20 Amp 16 Amp

24 in.xe programing the in.xe

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Programming the in.xe using the keypad

Although every in.xe spa pack The keypad display will show Use the Up/Down key to If at power-up of the system is factory set, in certain cases L xx where "xx" represents the choose the new desired low your keypad display shows when servicing or replacing previous confi guration number level confi guration number the following message: a new unit in the fi eld, it may registered in the system. and press the Program key "L _ _ ", it means that all low be necessary to set a new pre- to confi rm the selected level confi gurations have determined low level program confi guration (consult the been downloaded, but no confi guration into the spa pack. confi guration selection chart confi guration number has section in this manual). been chosen. Follow these simple steps to re-enter the low level pro- If the Program key is not Note: If the keypad in use does gramming menu using the pressed within 25 seconds, the not have the Program key, use keypad: unit will exit this menu without the Light key instead. changing any settings. Press and hold the Pump 1 key for 30 seconds.

25 programing the in.xe in.xe

Low Level Configuration Selection Chart

Heater Config. # P1 P2 BL CP configuration Ozone configuration Filter Type Pump

1 2sp 1sp X Always on --- Clean, P1L P1

2 2sp 1sp X Always on --- Purge CP

3 2sp 1sp X --- On during Filter cycle, with P1 Clean, P1L P1

4 2sp 1sp - Duration filtration On during Filter cycle, with CP Clean, CP P1

5 2sp 1sp - Always on Always on with CP Clean, P1L CP

6 2sp 1sp - Duration filtration On during Filter cycle, with CP Clean, CP CP

7 2sp 1sp - --- On during Filter cycle, with P1 Clean, P1L P1

8 2sp - X --- On during Filter cycle, with P1 Clean, P1L P1

9 2sp - - --- On during Filter cycle, with P1 Clean, P1L P1

10 1sp 1sp X --- On during Filter cycle, with P1 Clean, P1L P1

11 1sp 1sp - Duration filtration On during Filter cycle, with CP Clean, CP P1

12 1sp 1sp - Always on Always on with CP Purge CP

26 in.xe programing the in.xe

In.xe programing field options

In the event where none of the pre-determined low level program To access this menu, press and hold Prog. (or Light key) configurations built in the in.xe system suit your spa equipment for 30 seconds. Use Up or Down key to choose setting. assembly, it's possible to custom configure the in.xe system by Press Prog. key (or Light key) to go to the next parameter. manually entering key parameter settings.

Parameter Display Options Description

Single-speed = 1 Pump 1 Config Dual-speed = 2 Pump #1 configuration Not installed = 0 Pump 2 Config Single-speed = 1 Pump #2 configuration Dual-speed = 2 Not installed = 0 Blower Config Installed = 1 Blower configuration Not installed = 0 Circ. Pump Config Installed = 1 Circulation Pump configuration Always on = 2 Not installed = 0 Ozone Config During filter cycle = 1 Ozone generator configuration Always on = 2 Circulation pump = 0 Ozone Pump Pump #1 = 1 Pump associated to Ozone generator Standard = 0 Ozone Type Timed = 1 Type of Ozone generator Circulation pump = 0 Heater Pump Pump #1 = 1 Pump associated to Heater

27 programing the in.xe in.xe

Parameter Display Options Description

Purge only = 0 Filter Config With Circ. Pump = 1 Filter cycle configuration With Pump #1, Low speed = 2 °F = 0 Temp. Units °C = 1 Temperature units used on display No time display = 0 Time Format AM/PM format = 1 Clock display format 24H format = 2 Pump #1 High current 1 to 20 amperes (10) Pump #1 High speed current Pump #1 Low current 1 to 15 amperes (4) Pump #1 Low speed current Pump #2 High current 1 to 15 amperes (10) Pump #1 Low speed current Pump #2 Low current 1 to 15 amperes (4) Pump #2 Low speed current

Blower current 1 to 10 amperes (5) Blower current

Circ. Pump current 1 to 5 amperes (2) Circulation Pump current

Direct current 0 to 5 amperes (1) Direct accessory output current

Heater current 4 to 17 (17) Heater current

15 to 48 (on UL/CSA packs) (48) Input current 15 to 32 (on CE packs) (32) Available household supply current

28 in.xe keypad overview

in.k200 Compact series of entry-level keypads that gives complete control to wet fi ngers!

In.k200 is a compact keypad designed to be used with Aeware's in.xe spa systems.

This new series of entry-level keypads comes in a waterproof plastic enclosure and is available in single pump, dual pump; dual pump/blower or pump/blower confi gurations.

Easy to install, in.k200 comes with an in.link connector.

Note: The in.xe spa control is also compatible with the following keypads: in.k200, in.k400, in.k450 in.k600 (static). K-19, k-35 and k-8 (with in.link connector).

Note: The following instructions are generic and provide a quick overview of the main functions. Please refer to your own QRC for specifi c functions. 29 keypad overview in.xe

function description

Smart Winter Mode Pump 1 Pump 2 Blower Light Filter Heater Set Point indicator indicator indicator indicator indicator indicator indicator indicator

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Key 1 Key 2 Light key Up/Down key

30 in.xe instructions

�� �� �� ��

Key 1 Key 2 2 Pump (or single Key 2 (2 Pump/Blower) Light key pump/blower)

Press Key 1 key to turn Pump 1 Press Key 2 key to turn Pump 2 Press Key 2 to turn Pump 2 on at Press Light key to turn light on. on at low speed. Press a second or Blower on. Press a second high speed. Pressing a second Press Light key a second time to time to turn pump to high speed time to turn pump or blower off. time turns blower on. A third turn light off. (with a dual-speed pump). press turns Pump 2 off but A third time turns pump off. A built-in timer automatically leaves blower on. A fi nal press A built-in timer automatically turns pump off after a prede- turns blower off. turns light off after a predeter- A built-in timer automatically termined period of time, mined period of time, unless it turns pump off after a prede- unless it has been manually A built-in timer automatically has been manually deactivated. termined period of time, deactivated. turns pump/blower off after a unless it has been manually predetermined period of time, The “Light” indicator lights up deactivated. The “Pump 2” and/or “Blower” unless it has been manually when light is on. indicator lights up when the deactivated. The “Pump 1” indicator lights corresponding output is on. up when Pump 1 is on. With The “Pump 2” and/or “Blower” dual-speed pump, indicator Note: with dual-speed pump, indicator lights up when the will fl ash when Pump 1 is on at indicator will fl ash when Pump corresponding output is on. low speed. 2 is on at low speed. 31 instructions in.xe

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Up/Down key Off Mode Programming the system Setting fi lter cycle duration

Use Up or Down key to set This mode allows you to Depending on system confi gu- Press and hold Light key until desired water temperature. stop all outputs for 30 min- ration the system performs the display shows dxx, with "xx" The temperature setting will utes to perform a quick spa either purge cycles or fi lter representing the duration in be displayed for 5 seconds to maintenance. cycles. hours. (Default: 2 hours). confi rm your new selection. Press and hold Key 1 key for Programming fi lter cycles Use Up or Down key to change The "Set Point" icon indicates 5 sec. to activate the Off mode. setting. that the display shows the Quick press Key 1 key to reac- To program the fi lter cycles, you 0 = no fi ltration desired temperature, NOT the tivate the system before the ex- must enter these parameters: 24 = continuous fi ltration current water temperature! piration of the 30 minute delay. duration and frequency. During a fi lter cycle, pumps & blower Note: it's not recommended to While the Off mode is engaged, run at high speed for one min- set this to "0". the display will toggle between ute to purge the plumbing. OFF and the water temperature. Pump 1 or CP then runs at low speed for the remaining of the cycle.

32 in.xe instructions

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Filter cycle frequency Programming purge cycles Purge cycle frequency Setting the temperature display units

Press Light key again. The dis- To program the purge cycles, Press and hold Light key until Quick press Light key again. play will show Fx, with "x" you must select the frequency. the display shows Fx, with "x" The display will show either representing the number of During a purge cycle, all pumps representing the number of °F or °C. fi lter cycles per day (up to 4). and the blower run for one purge cycles per day (up to 4). (Default: twice a day). minute. Use Up or Down key to change Use Up or Down key to change units. Use Up or Down key to setting. change setting. Press Light key a last time to go When the desired setting is back to normal mode. When the desired setting is displayed, press Light key to displayed, press Light key to confi rm. A purge cycle will start °F = Fahrenheit °C = Celsius confi rm. A fi lter cycle will start immediately. immediately. The “Filter” indicator lights up The “Filter” indicator lights up when a purge cycle is on. when a fi lter cycle is on.

33 instructions in.xe

Water temperature regulation Smart Winter Mode Cooldown

In a regulation cycle, the system If the readings received from Our Smart Winter Mode After heating the spa water to fi rst generates water fl ow the system are not valid, blanks protects your system from the desired Set Point, the heater through the heater housing (- - -) will be displayed until the cold by turning pumps on is turned off, but its associated and the plumbing, in order normal readings have been several times a day to prevent pump (Pump 1 Low-speed or to ensure accurate water successfully found. water from freezing in pipes. CP) remains on for a certain temperature readings as well as The “Smart Winter Mode” amount of time to ensure avoiding heater activation in After verifying pump activation indicator lights up when the adequate cooling of the dry conditions. and taking a water temperature Smart Winter Mode is on. heating element, this prolongs reading if required, the system its useful life. The system verifi es periodically automatically turns the heater that all parameters are within on to reach and maintain water The heater icon fl ashes during normal range. temperature at Set Point. The this time. “Heater” indicator lights up when the heater is on. It fl ashes when there is a request for more heat but the heater has not yet started. 34 in.xe typical settings

In.xe typical settings:

Ajustable Regulating Set Point: 59°F (15°C) to 104°F (40°C) Factory Default Set Point: Typical 95°F (35°C) / Max 100°F (38°C) Filter Cycle Duration: 0 to 24 hrs / Factory set at 2hrs Filter Cycle Frequency: 1 to 4 times a day / Factory set at 2 Filter Cycle Start: 00:00 to 23:59 / Factory set at 12:00 Pump Runtime: 1 to 255 min. / Factory set at 20 min. Light Timeout: 1 to 255 min. / Factory set at 120 min.

35 spa pack error codes summary in.xe

In.xe error codes Hr

Error codes indicate a failure An internal hardware error has been detected in in.xe. condition or a problem which needs to be corrected to ensure proper functioning of the system. Both the error code and the water temperature are alternatively displayed. Prr The Prr error message indicates a problem with regulation probe. All errors codes will be displayed The system is constantly verifying if temperature probe reading is on the keypad display. within normal limits.

HL Water temperature at the heater has reached 119°F. Do not enter spa water!

FLO The system did not detect any water fl ow while the main pump was running.

36 in.xe Spa pack error codes summary

In.xe error codes UPL No low level confi guration software has been downloaded into the system.

AOH Temperature inside the spa skirt is too high, causing the internal temperature in the in.xe to increase above normal limits.

OH Water temperature in the spa has reached 108°F. Do not enter spa water!

Specifi cations subjet to change without prior notice.

37 Hr error condition / fl ow chart & step by step in.xe

An internal hardware error has been detected

Flow chart Step-by-Step

Restart the Replace Spa Pack Spa Pack, and start if problem & stop all persist. outputs.

• Restart the Spa Pack and start & stop all pumps and blower.

• If error reappears, replace in.xe Spa Pack.

38 in.xe Prr error condition / fl ow chart & step by step

Regulation probe issue

Flow chart Step-by-Step

Verify if Replace Replace regulation heater if probe is Spa Pack, problem if problem properly persist. connected. persist.

• Verify if regulation probe (located above the heater) is properly connected.

• Replace heater if problem persists.

• Replace Spa Pack, if problem persists.

39 HL error condition fl ow chart in.xe

The system has shut down because the temperature at the heater has reached 119°F (48°C).

Remove spa cover Wait until spa cools (even during the night) down (add cold water Start blower, if spa is if needed). yes Reset system.* Is weather equipped with one. very hot? no Replace Spa Pack. yes Lower Set Point Do you get Are you getting below actual water a 240 VAC Verify if correct water temperature. reading yes temperature temperature between probe is “Heater” indicator reading on the two properly on keypad display Take water the display? heater wires yes no connected. should disappear. temperature on the with a digital If so, replace board? Pump is thermometer. heater. no overheating Reset system.* water during Is water fi lter cycle. temp. 119°F or Lower fi lter Verify if anything If HL error higher? cycle duration. no is obstructing water condition persists, Reset system.* fl ow (closed traps replace Spa Pack. When HL error yes * To Reset System: condition or dirty fi lters). Turn power Off occurs, does Reset system.* and On again at heater barrel the main breaker. feel hot? ** no Verify if Hi-Limit If problem persists, If problem persists, ** Warning! handle with care as probe is properly replace heater. replace Spa Pack. heater may be really hot! connected. Reset system.* 40 in.xe HL error condition step-by-step

HL Probe & Temp Probe

HL Water temperature at the heater has reached 119°F

1• Measure the temperature 2• If reading is below 119°F: 3• If reading is 119°F or higher: with a DIGITAL thermo- meter and compare its a- Check if heater barrel • Verify if the Temp. & High reading with temp. on the feels hot. If it’s hot, verify Limit probes are properly display. Make sure the temp. if anything is obstructing connected. reading is lower than 119°F. water fl ow (closed valves or dirty fi lter). • Shut power off and power b- Shut power off and the spa up again to reset power the spa up again the system. to reset the system. • If problem persists, c- If HL error condition replace heater. persists, replace heater. d- If HL error condition • If problem persists, persists, replace Spa Pack. replace Spa Pack.

41 HL error condition step-by-step in.xe

N L2 L1 Ground

If weather is very hot: If hot weather is not a factor: To shorten filter cycle duration:

1• Remove spa cover (even 2•Lower Set Point below 3• With a voltmeter, read 6• Press and hold Light key for during the night). Start current water temperature. voltage between the two 5 seconds. Display will show blower if spa is equipped heater terminals. a value that represents the with one. Wait until spa The “Heater” indicator fi lter cycle duration in hours. cools down (add cold water should disappear from 4• If you do read 240 VAC, if necessary). keypad display. replace Spa Pack. 7•Use Down arrow key to lower the number of hours. • Shut power off and power 5• If you do not read 240 VAC, 0 = no fi ltration the spa up again to reset pump may be overheating 12 = continuous fi ltration the system. water during fi lter cycle. When the desired setting is Shorten fi lter cycle duration. displayed, press Light key again. The fi lter cycle will start immediately.

42 in.xe FLO error condition flow chart

The system did not detect any water flow while the primary pump was running. Follow Troubleshooting Flow Chart below to identify the problem:

Make sure that the low-level programming has been properly set, with or without circulation pump (depending on your system configuration).

Remove anything obstructing filter. Clear yes any air locks Is anything and verify limiting water valves. flow of water into pipes? yes There must be Is pump adequate water in working spa for normal use when you (a minimum of no try to start 18 gpm must it from Verify if If problem If problem circulate through keypad? in.flo cable persist, persist, the heater) is properly replace replace no connected heater Spa Pack Refer to “Pump not Working” section.

43 FLO & UPL error conditions step-by-step in.xe

in.fl o cable

No low level confi guration software in system!

Step-by-Step

FLO Primary pump is activated but the system doesn't detect any water fl ow

• Make sure water valves are Follow air lock procedure to open and that water level is clear them. • New low level confi guration high enough. • Make sure that the pump software needs to be associated to the heater downloaded into the in.xe • Check and remove anything (primary pump) is running. spa system, without it the obstructing the fi lter. system will not be operable. • Make sure in.fl o cable (located above the heater) • Make sure there are no • Contact our toll free line is properly connected. air locks (or that no object for technical support obstructs the passage of • If problem persists replace (1-800-784-3256). water in the heater channel). heater. Pumps may make strange Note: this line is dedicated noises. • If problem not solved replace Spa Pack. to assist authorized service technicians and dealers only.

44 in.xe AOH error condition chart & step-by-step

Temperature inside the spa equipment compartment is too high

Flow chart Step-by-Step

Remove spa skirt Ensure and let adequate system Replace water cool Spa Pack, level in down, if problem spa for until persist. normal the error use clears.

• There must be adequate water in spa for normal use (a minimum of 18 gpm must circulate through the heater).

• Remove spa skirt and let system cool down, until the error clears.

• If problem persists replace Spa Pack.

45 OH error condition chart & step-by-step in.xe

Water temp. in the spa has reached 108°F

Flow chart Step-by-Step

Remove spa cover Add cold Replace and let water and Spa Pack, system cool lower fi lter if problem down, until cycles. persist the error Measure water clears. temperature yes with a DIGITAL thermometer • Measure water temperature Are you getting correct tempe- with a DIGITAL thermometer rature reading and compare its reading with on the keypad temp. on the display. If temp. no display? reading is different, replace Replace Replace heater. heater, if Spa Pack, problem if problem persist persist • Remove spa cover and let spa cool down.

• Add cold water and lower fi lter cycles.

• If problem persists replace Spa Pack. 46 in.xe "Pump 1 doesn't work" fl ow chart

If Pump 1 is not working, follow this troubleshooting fl ow chart:

Refer to specifi c section indicated Measure by error message. voltage on Replace the board Pump 1. yes for both yes Have any error speeds. yes messages (FLO, Is Pump 1 OH, HL etc.) working Do you get appeared on in either a 240 VAC keypad display? speed? reading (or 120 VAC for no yes a 120 VAC no yes Replace no Verify if low-level pump) for Pump 1 fuse. programming is set both Replace properly. speeds? Pump 1 still Spa Pack. Does “Pump 1” not working! indicator appear no on keypad display when you press Problem no Pump 1 key? solved.

If still not Replace working keypad. replace Spa Pack.

47 "Pump 1 doesn't work" step-by-step in.xe

��

Pump 1 does not work!

• Check for an error condition • Verify if “Pump 1” indicator • If “Pump 1” indicator does not appear, use a spare keypad on keypad display. If there appears on keypad display to verify if keypad is defective. is one, refer to specifi c sec- when you press Key 1 button. tion indicated by the error If it is, replace keypad. condition. If not, replace Spa Pack. • Verify low level program- ming confi guration. • If “Pump 1” indicator appears when Key 1 button is pressed, verify if pump works in either speed.

48 in.xe "Pump 1 doesn't work" step-by-step

Pump 1 fuse

Pin 3 Pin 6

Pin 1 Pin 1

240240 VVACAC atat PP11 cconnector:onnector: 240240 VVACAC atat PP11 cconnector:onnector: Pin 3 & Pin 1 Pin 6 & Pin 1

Pin 3 Pin 6 • If Pump 1 does not work in either speed, replace Pump Pin 5 Pin 5 1 fuse. 120120 VVACAC atat PP11 cconnector:onnector: 120120 VVACAC aatt PP11 cconnector:onnector: • If replacing the fuse is not Pin 3 & Pin 5 Pin 6 & Pin 5 effective or if Pump 1 works in only one speed, take voltage reading on the corresponding Pump up to 15 Amp : • Turn Pump 1 to low speed • If voltage is as it should be, in.link connector. and take voltage reading replace Pump 1. 240 VAC: Pin 2 & Pin 1 between: • Turn Pump 1 to high speed 120 VAC: Pin 2 & Pin 5 • If not, replace Spa Pack. and take voltage reading 240 VAC: Pin 6 & Pin 1 between: Your reading should be: 120 VAC: Pin 6 & Pin 5

Pump up to 20 Amp : 240 VAC for a 240 VAC pump Your reading should be: 120 VAC for a 120 VAC pump 240 VAC for a 240 VAC pump 240 VAC: Pin 3 & Pin 1 120 VAC for a 120 VAC pump 120 VAC: Pin 3 & Pin 5

49 "Pump 2 or blower doesn't work" flow chart in.xe

If Pump 2 or blower is not working, follow this troubleshooting flow chart:

Refer to specific section indicated Replace by error message. Pump 2 Measure or blower. yes voltage on yes Have any error the board. yes messages (OH, Is Pump 2 HR, etc.) Do you get or blower a 240 VAC appeared on working? keypad display? reading (or 120 VAC for no yes a 120 VAC no Verify if low level yes Replace no pump)? programming is set Blower fuse. properly. Replace Pump 2 still Spa Pack. Does “Pump 2” or not working! "Blower" indicator no appear on keypad display when you press Pump 2 or no Problem blower key? solved.

If still not Replace working keypad. replace Spa Pack.

50 in.xe "Pump 2 or blower doesn't work" steb-by-step

��

Pump 2 or blower is not working!

• Check for an error condition • Verify if “Pump 2” or "Blower" • If “Pump 2” or "Blower" indicator does not appear, use a spare on keypad display. If there indicator appears on keypad keypad to verify if keypad is defective. is one, refer to specifi c sec- display when you press Key 2 tion indicated by the error button. If it is, replace keypad. condition. If not, replace Spa Pack. • Verify low level program- ming confi guration. • If “Pump 2” indicator appears when Key 2 button is pressed, verify if pump works in either speed (if dual speed pump).

51 "Pump 2 or blower doesn't work" steb-by-step in.xe

Pump 2 fuse

Pin 6 Pin 2

Pin 1 Pin 1

224040 VVACAC aatt PP22 cconnector:onnector: 240 VAC at P2 connector: Pin 2 & Pin 1 Pin 6 & Pin 1

Accessory fuse Pin 2 Pin 6

• If "Pump 2" or "Blower" does • Turn "Blower" on and take Pin 5 not work in even when Pin 5 voltage reading between: indicator is on, replace Pump 120120 VVACAC aatt PP22 cconnector:onnector: 120120 VVACAC aatt PP22 cconnector:onnector: 2 fuse or the accessory fuse Pin 2 & Pin 5 Pin 6 & Pin 5 240 VAC: Pin 2 & Pin 1 for the blower. 120 VAC: Pin 2 & Pin 1

• If replacing the fuse is not • Turn "Pump 2" to high speed • Turn "Pump 2" to low speed Your reading should be: effective, take voltage reading and take voltage reading and take voltage reading on the corresponding in.link between: between: 240 VAC for a 240 VAC blower connector. 120 VAC for a 120 VAC blower 240 VAC: Pin 2 & Pin 1 240 VAC: Pin 6 & Pin 1 120 VAC: Pin 2 & Pin 5 120 VAC: Pin 6 & Pin 5 • If voltage is as it should be, replace Pump 2 or blower. Your reading should be: Your reading should be: • If not, replace Spa Pack. 240 VAC for a 240 VAC pump 240 VAC for a 240 VAC pump 120 VAC for a 120 VAC pump 120 VAC for a 120 VAC pump

52 in.xe "Circulation pump doesn't work" flow chart

If Circulation pump is not working, follow this troubleshooting flow chart:

Replace Cir. Pump.

yes Do you read Verify if low level 120 VAC for a programming has 120 VAC Cir. been configured Pump (or 240 VAC properly for 240 VAC) on the connector ? no Replace Spa Pack Replace if you still aren’t Accessory getting a voltage Fuse reading.

53 "Circulation pump doesn't work" step-by-step in.xe

Pin 2 �� Pin 1 240 VAC at CP connector: Pin 2 & Pin 1

Accessory fuse If Circulation pump is not working: Pin 2 Pin 5

• Verify low level program- 120 VAC at CP connector: • If you don't get a voltage ming confi guration. Pin 2 & Pin 5 reading, replace the accessory fuse. • Start circulation pump by setting temperature set point • Take voltage reading on • If voltage is as it should be, 2 °F higher than actual water the corresponding in.link replace circulation pump. temperature. connector: • If not, replace Spa Pack. 240 VAC: Pin 2 & Pin 1 120 VAC: Pin 2 & Pin 5

Your reading should be:

240 VAC for a 240 VAC pump 120 VAC for a 120 VAC pump

54 in.xe "Ozonator doesn't work" flow chart

If Ozonator is not working, follow this troubleshooting flow chart:

Ozonator output will be shut down when Pump 1, Pump 2 or blower have been turned on manually.

Replace ozonator.

yes yes Do you read Has “Filter Cycle” 120 VAC for a Replace Spa Pack indicator 120 VAC ozonator if you still aren’t appeared steady (or 240 VAC for getting a voltage on keypad 240 VAC) on reading. display? the board? yes no no

Start up a Is Pump 1 filter cycle. working?

no

Refer to “Pump 1 does not Work!” section.

55 "Ozonator doesn't work" step-by-step in.xe

Pin 2 �� Pin 1 240240 VVACAC aatt OO33 cconnector:onnector: Pin 2 & Pin 1

Accessory fuse If Ozonator is not working: Pin 2

• Verify "Filter Cycle" indicator Pin 5 • If you don't get a voltage appears steady on keypad. reading, replace the 120120 VVACAC aatt OO33 cconnector:onnector: accessory fuse. • If the fi lter indicator is - Pin 2 & Pin 5 ing it indicates that the fi lter • If voltage is as it should be, cycle has been interrupted. • If ozonator does not, work even replace ozonator. In that case, reset the breaker when fi lter cycle indicator is on, by turning the power off and take voltage reading on the cor- • If not, replace Spa Pack. on again to resume cycle. responding in.link connector:

• If not, start up a fi lter cycle 240 VAC: Pin 2 & Pin 1 (see Programming fi lter 120 VAC: Pin 2 & Pin 5 cycles section). Your reading shoud be: 240 VAC for a 240 VAC ozonator 120 VAC for a 120 VAC ozonator 56 in.xe "Nothing seems to work" flow chart

If nothing seems to work, turn off the main breaker off and visually inspect power input cable, gently pull on it to make sure is properly tighten. Then, follow this troubleshooting flow chart:

Verify if keypad is connected Replace Replace Spa Pack correctly to Spa Pack. transformer fuse if there is still nothing For 240 VAC systems: on keypad display.

Do you read 240 VAC between line 1 & line 2, 120 VAC between yes line 1 & neutral, 120 VAC between line 2 & neutral on the board?

For 120 VAC systems:

Do you read 120 VAC between line 1 & neutral? no Is there a jumper cable connected There is an electrical between line 2 & neutral? wiring problem.

Call an electrician.

57 "Nothing seems to work" step-by-step in.xe

Nothing seems to work! For 120 VAC Systems

• Verify that all screws are • Measure voltage between • Measure voltage between • Measure voltage between properly tighten on the line 1 and neutral. line 2 and neutral. line 1 and neutral. terminal block. Turn power off and make • You should get 120 VAC. • You should get 120 VAC. • You should get 120 VAC. sure that all cables hold fi rmly in the terminal block if you • If you do not get good • Verify that there is No jumper pull on them. readings, this indicates an between line 1 and neutral. electrical wiring problem. • On the terminal block, • If you do not get good measure voltage between Call an electrician! readings, this indicates an line 1 and line 2. electrical wiring problem.

• You should get 240 VAC. Call an electrician!

58 in.xe "Nothing seems to work" step-by-step

Transformer fuse

• Verify if keypad is correctly connected to the Spa Pack. • Replace transformer fuse.

• If problem persists, replace Spa Pack.

59 "Spa not heating" fl ow chart in.xe

If spa is not heating, follow this troubleshooting fl ow chart:

Refer to specifi c Replace section referred yes heater. Any error to error message. messages Are heater (FLO, HL, yes screws properly Replace yes yes heater. OH, etc.) Do you get connected to Tight on keypad a 240 VAC the heater? screws display? reading no properly yes between the Ensure temp. two heater Problem Set Point is Still not no terminals Replace higher than heating? solved. on the board? no Spa Pack. actual water no temp. Has “Heater” indicator appeared Replace on keypad yes heater. display? Take water temp. and compare with temp. value displayed no on keypad.

Is difference System greater than no works fi ne. 2°F?

60 in.xe "Spa not heating" step-by-step

N L2 L1 Ground "Set Point" indicator "Heater" indicator N L1

240 VAC Heater (4KW or 2 KW) 120 VAC Heater (1 KW) Spa not heating!

• Check for an error condition • Verify if “Heater” indicator • If heater indicator lights up • If voltage reading is not as on keypad display. If there appears on keypad display. on the display, take voltage it should be, verify if heater is one, refer to specifi c sec- reading on the heater terminals are properly tion indicated by the error • The heater indicator will be terminals. connected . condition. on when heater is on. It'll fl ash if more heat has been Your reading should be: • If it is, replace Spa Pack. • If there is no error message, requested, but heater has not try to raise water temperature started yet. 240 VAC: Line 1 & Line 2 • In the case of the European by increasing the Set Point 120 VAC: Line 1 & Neutral model in.xe.ce only, replace 2°F higher than actual water accessory fuse. temperature. Press Up key to increase Set Point. • If problem persist, replace Spa Pack.

61 "Keypad doesn't seem to work" step-by-step in.xe

Keypad doesn’t seem to work!

Keypad connector

If a keypad doesn’t seem to work: • Verify keypad connections and try spare keypad. • Replace keypad if problem is corrected. • Replace in.xe if problem is not corrected.

62 in.xe gfci trips

Important connections: Neutral of GFCI must be connected to neutral bus. Neutral from spa must be Ground connected to wire breaker. From From To spa Main electrical box GFCI panel electrical box To spa electrical box

Warning! Total current output cannot exceed total If the GFCI is properly connected but still tripping, unplug all current input rating! outputs from the Spa Pack (pumps, blower, heater, ozonator etc).

There are different GFCI models used on the market. Reconnect one output at the time until the GFCI trips again. See manufacture's instructions that come with the GFCI for specific information. Note that all illustrations are examples only. Replace defective component. Note: Incorrect GFCI wiring may lead to a condition where the Verify if GFCI is properly connected. GFCI may NOT trip when it should. Therefore, causing electrical shock hazard. All electrical installations should be done by If it's not, verify GFCI diagram and reconnect it. qualified personnel only.

Verify in.xe pack wiring (make sure that the neutral and the ground have not been inverted).

63 step by step field replacement procedure in.xe

in.xe™ Step by Step Field Replacement Procedure

As part of our technical support services, this section provides step by step proper methods to facilitate the replacement of in.xe spa packs systems in the field.

Tools needed:

• Phillips & flat screwdrivers • Multimeter • Open-Ended Adjustable Wrench • Scraper tool • Pliers • GFCI tester

All procedures described in this service manual must only be performed by qualified personnel, in accordance with the standards applicable in the country of installation.

64 in.xe step by step field replacement procedure

Warning! Disconnect incoming power Carefully revise the spa Unplug all HC (high current) lines by loosening the screws plumbing schematics and outputs. e.g.: Pumps, Blower or When replacing an in.xe spa on the terminals of the terminal identify the spa Flow Shut Off any other accessories. pack, its very important to make block. Valves. Make sure that both sure to turn Power off before Flow Shut Off Valves which proceeding. control water inlet before and after the heater are closed.

With a Phillips screwdriver or a flat screwdriver loosen the 2 screws of the Spa Pack door and open it.

65 step by step field replacement procedure in.xe

Unplug all LC (Low Current) Disconnect the grounding Using an Open-Ended outputs. e.g.: main keypad, light cable from the Bonding Lug of Adjustable Wrench loosen or any other accessory. the in.xe Spa Pack. both 2" plastic nuts at each end of the in.xe heater, as illustrated.

66 in.xe step by step fi eld replacement procedure

Remove the 2 screws that Release the 2" heater nuts from Once that is done, remove the When removing the old in.xe hold the front of the unit's feet both ends of the spa piping. old in.xe keypad from the spa. keypad, make sure to note attached to the spa fl oor. Release the in.xe Spa Pack the exact model, available by sliding the unit away from Note: the procedure on keypad options etc. Ideally, the new Note: the in.xe can be also wall- the guide plate that holds the replacement shown here is for replacement keypad should be mounted. For more details on backside of the unit's feet educational purposes only. of the exact same model as the wall installation procedure refer in place. Is not always necessary to old one. to the wall installation section replace the keypad, unless of the in.xe techbook. Remove the defective in.xe spa it may be the cause of the If it's not, contact our Technical pack unit from the spa. malfunctioning of the in.xe Support Department for system. Common sense should keypad compatibility list. prevail.

67 step by step field replacement procedure in.xe

With an scraper tool, gently Feed the cable of the new Insert the keypad in the Peel off the double-sided tape clean the surface of installation keypad through the hole opening. protective layer from the back of the new keypad, finish the opening in the spa. of the keypad. job with an alcohol saturated paper towel to remove any Orient the cable's connector Make sure that the keypad is unwanted residue left over towards the in.xe pack to well aligned and rests perfectly from the old keypad. facilitate its connection later. in the recess of the spa.

68 in.xe step by step field replacement procedure

Secure the keypad in place. Place a rubber 2" O'ring gasket When installing the new in.xe Install the new in.xe spa pack in Insure that its adhesive strip at the end of each heater nut, to spa pack, slide back side of the the spa plumbing. is properly glued by pressing prevent water leakage between unit's feet into the guide plate. evenly with your finger over the the heater nuts and the 2” PVC entire surface. heater tailpieces.

69 step by step fi eld replacement procedure in.xe

Screw fi ttings to joint to the spa Finally, follow same procedure pipe system. Making sure that in reverse order to connect the piping and nut threads are replacement in.xe spa pack. not over tighten.

70 in.xe how to replace the heater

Warning!

Before starting removal procedure be sure to: • Turn off electric power to the the unit. • Ensure spa water valves are closed (or that the spa is drained).

Using a Phillips screwdriver, loosen the six (6) screws that hold the heater connections door heater connections door in place. Once the screws are removed, disengage the heater connections door.

Loosen and remove the four (4) screws and disengage the heater bracket. h eat er b rac ket

71 how to replace the heater in.xe

L2 L1 Ground HL Probe & in.fl o N L1 Ground HL Probe & in.fl o Temp Probe Temp Probe

240 VAC Heater (4KW or 2 KW) 120 VAC Heater (1 KW)

Use a Phillips screwdriver to loosen the terminals and remove all electrical heater connections:

Neutral Line (N), Line 1 (L1), Line 2 (L2) and Ground Line (Ground).

Manually remove the HL probe & Temp. probe connector.

Manually remove in.fl o connector.

Be careful not to damage any connector by twisting or pulling too hard.

72 in.xe how to replace the heater

After disconnecting all electrical heater connections, loosen and remove the two (2) heater nuts retaining the heater.

Disengage heater from in.xe pack by slightly twisting in such way that the bottom of the heater comes out first and pull the heater away from the pack.

Replace the defective heater with a new one, and repeat the same procedure in reverse order to reconnect replacement heater to the in.xe pack.

Heater nut

73 specifications in.xe in.xe UL/CSA electrical specifications in.xe.ce TUV electrical specifications Input rating : 120/240 VAC nominal (+ 5/- 10 %) Input rating : 230/400 VAC nominal (+ 5/- 10 %) (2 lines required with neutral) 48 A Max, (2-phase system) 20 A Max per phase Or: 120 VAC nominal only (+ 5/- 10%) Or: 230 VAC nominal (+ 5/- 10 %) single line with neutral) 16 A Max, (single-phase system) 40 A Max 60Hz nominal (+ 1. 5 / -1.0 Hz). 50 Hz nominal (+ 1. 5 / -1.0 Hz) Output ratings: Output ratings: Output Voltage Maximum Current Typical Device Output Voltage Maximum Current Typical Device Out 1 120/240V 20 FLA/70 LRA (in-rush) Pump 1 High Speed Out 1 230V 15 FLA/60 LRA (in-rush) Pump 1 High & Low 120/240V 15 FLA/60 LRA (in-rush) Pump 1 Low Speed Out 2 230V 15 FLA/60 LRA (in-rush) Pump 2 Out 2 240V 15 FLA/60 LRA (in-rush) Pump 2 Out 3 230V 6 FLA/10 A (CP)/Blower Out 3 120/240V 6 FLA/10 A (CP)/Blower Out 4 230V 6 FLA/10 A Ozone Generator Out 4 120/240V 6 FLA/10 A Ozone Generator Out 5 230V 10 A (always ON) Audio/Video device Out 5 120/240V 10 A (always ON) Audio/Video device L1 12VAC 1 A Light L1 12VAC 1 A Light CO Communications port Comm.connector (in.stik) CO Communications port Comm.connector (in.stik) C1 Tub side controller C1 Tub side controller heat.wav ratings: heat.wav ratings: Voltage: 120 or 240 VAC, 60 Hz Voltage: 230 VAC, 50 Hz Current: 17A resistive (4 kW at 240V) Current: 8.7 A resistive (2kW at 230v) 8.5 A resistive (1kW at 120v) 5.7 A resistive (1.3 kW at 230v) Flow rate: Minimum of 18 GPM is required 16.5 A resistive (3.8 kW at 230v) Flow rate: Minimum of 18 GPM is required Important: • All low voltage acccessories use + 5Vdc and/or + 12 Vdc. • All low voltage acccessories combined: 150 mA max, on + 12 Vdc. • The maximum amperage for outputs 3 to 5 cannot exceed 12 Amps. 74 in.xe specifications

General specifications: Environmental: Mechanical: Operating temperature (*) Weight: 4.76 kg (10.5 lbs) North American model in.xe: Dimensions (W x H x D): 0˚C (32˚F) to 60˚C (140˚F) for Pump 1 up to 15 A Chassis: 441.5x298.5 x129 mm (17.38" x 11.75" x 5.1") 0˚C (32˚F) to 50˚C (122˚F) for Pump 1 up to 20 A European model in.xe.ce: UL/CSA Standards: for single-phase system (32 A Max) or 2-phase (2 x 16 A) UL 1563 Fifth Ed. 0˚C (32˚F) to 60˚C (140˚F) UL File: E182156 for single-phase system (40 A Max) or 2-phase (2 x 20 A) CSA No. 22.2 - 218.1-M89. 0˚C (32˚F) to 50˚C (122˚F) (* Controller must be installed under the spa skirt) Storage temperature: -25°C (-13°F) to 85°C (185°F) TUV Standards: Humidity: up to 85% RH, non condensing EN/IEC 60335 - 2 - 60: 2003/2002 - EN/IEC 60335 - 1: 2002/2001 (incl. Corr. & Am. up to 2004) EN55014-1 EN55014-2 IPx5 level of waterproofing is conditional on 3 items: EN61000-3-2 EN61000-3-3 • Both front covers (heater and input wiring) are closed and screwed shut. The in.xe.ce is lab tested to IPx5 enclosure protection levels. • A suitable waterproof strain-relief/bushing is used for the cable entry into the pack. • Any unused in.link connection (HC, LC, or low voltage) is plugged with the appropriate blank plug.

75 100% Advanced electronics! Water resistance! inted in Canada in inted Pr

9919-100784 Gecko Alliance Rev. 12/10 450 des Canetons, Quebec City (QC) G2E 5W6 Canada, 1.800.78.GECKO 9225 Stellar Court, Corona, CA 92883 USA , 951.667.2000 © 2010 Groupe Gecko Alliance Inc. TM trade-marks of/marques de commerce de Groupe Gecko Alliance Inc. www.geckoalliance.com