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N Ot for Distributi on Or Reproducti www.pipelinepub.com Volume 8, Issue 6 Comcast and the Multiscreen Play By Jesse Cryderman “Cable operators are not really cable TV operators anymore. Their focus has really expanded beyond the TV set.” This is what Andrew Rowe, Ericsson, said in the show daily at The Cable Show in June, and it succinctly summarizes the state of pay-TV. As devices and transports have become increasingly nimble, video consumption has left the living room, and video services must follow these trends onto new screens. the Internet in 2011 compared to 2010. Looking In addition, a new class of device, the tablet, has toward the future, Informa forecasts that online video emerged to outsell the laptop and deliver a larger- will account for 50 percent of all internet traffic by screen experience to the mobile environment. As 2015. Ira Gorelick, Senior Manager, Verizon, pointed out at 4GWorld, “A PC is a productivity tool. A tablet is a Carriers must take their content to where the eyeballs media consumption tool.” are, or risk losing customers to competing OTT services. Put bluntly, a video service provider without Stefan De Beule, Director, Solutions Management, a multiscreen plan is not prepared to compete in the Alcatel-Lucent, underlined the significance of the future. tablet. “They are not just being used to watch short (1- or 2-minute) video clips - but are increasingly While many have lamented the fact that carriers’ becoming a second TV screen. Tablets also prove dilatory launch of news services has put them at risk to be a perfect device for content discovery, as it is of becoming dumb pipes, Comcast is a good example much more intuitive than doing this on a TV screen.” of multiscreen done right. In this article, we’ll take a closer look at Comcast’s multiscreen offering and the According to Nielsen’s Cross-Platform Report, users in underlying technology that is required to enable it. the US spent 20 percent more time watching mobile video and 34 percent more time watching video on Not for distribution orreproduction. © 2011, All information contained herein is the sole property of Pipeline Publishing, LLC. Pipeline Publishing LLC reserves all rights and privileges regarding the use of this information. Any unauthorized use, such as distributing, copying, modifying, or reprinting, is not permitted. This document is not intended for reproduction or distribution outside ofwww.pipelinepub.com. To obtain permission to reproduce or distribute this document contact [email protected] for information about Reprint Services. The Road to Xfinity Matt Strauss, Comcast’s senior vice president of Cable operators are not really interactive media, recently told attendees at the cable TV operators anymore. PromaxDBA Conference that customers want to experience their television programming on any Their focus has really expanded and all mobile and terrestrial devices, and it’s the beyond the TV set. operator’s job to enable this. “They don’t want to hear why certain things are on certain platforms, they just want it,” said Mr. Strauss. “We have to get out of our video at this point in time.) own way. At the end of the day, the consumer’s desire to get this content on any device will win out.” Comcast has partnered with Samsung to offer Xfinity TV service through Samsung IP-enabled TVs. Brian This sentiment informs Comcast’s Xfinity TV and L. Roberts, Comcast CEO, called the partnership an, Xfinity TV app. First, Xfinity TV allows subscribers “important step in Comcast’s plan to totally reinvent to watch on-demand movies and television series how consumers watch television wherever and on their laptops and desktops. Viewing is as simple whenever they want.” as logging in and browsing/searching for content, or selecting from your user queue. In addition, the Recognizing that game consoles are a major portal internet portal allows for DVR management. The GUI for video viewing, Tony Werner, Chief Technology is well thought out, and I’d vote it better than Netflix. Officer at Comcast, recently revealed in an official The Comcast On Demand content library is fresher blog post that Xfinity TV On Demand will soon be and deeper too. available on the Xbox 360. “Through our partnership with Microsoft, we’ll offer our customers a unique and The Xfinity TV App takes Xfinity a step further and innovative way to discover, control and experience enables subscribers to watch On Demand shows thousands of On Demand programs from leading on the iPad, iPhone, and iPod touch over a WiFi networks and studios, using unique features like connection. The app turns your iDevice into a Kinect’s voice and gesture controls. And, because remote control and a DVR management device as Xfinity TV’s Xbox experience is built on a private well. Comcast has been consistently refining the IP platform, we can deliver a more personal and Xfinity TV App, revising it four times in the last year, integrated next-generation experience.” to ensure it delivers the quality of experience that customers expect. Currently, the remote control and So Comcast is poised to deliver content through DVR programming functions of the app are available traditional set-top boxes, to desktop and laptop on the Android platform, but not video streaming. PCs, to mobile phones and tablets, to IP-enabled (Android devices are not standardized for hardware televisions, and through the Xbox 360. That’s quite a specs the way iOS devices are, so not all Android few screens—how do they do it? devices would be capable of streaming high quality Not for distribution orreproduction. © 2011, All information contained herein is the sole property of Pipeline Publishing, LLC. Pipeline Publishing LLC reserves all rights and privileges regarding the use of this information. Any unauthorized use, such as distributing, copying, modifying, or reprinting, is not permitted. This document is not intended for reproduction or distribution outside ofwww.pipelinepub.com. To obtain permission to reproduce or distribute this document contact [email protected] for information about Reprint Services. Enabling Technology Comcast relies on two solutions to deliver multiscreen Comcast’s Xfinity TV will soon programming: Elemental for IP transcoding, and thePlatform for publishing. Charlie Herrin, Senior Vice be available on the XBOX 360, President of product development and technology an industry first. for Comcast Interactive Media, explained the two- pronged to Screen Play Mag: “Elemental has a highly reliable transcoding solution that, coupled At Alcatel-Lucent, we believe that two components are with thePlatform’s cloud-based video management, absolutely crucial to this: is helping us deliver compelling services to our 1. A video management system which subscribers.” provides the central logistics for multiscreen First, everything Comcast pushes out has to be video publishing. It should provide video and encoded for the numerous devices it supports. metadata management, rights enforcement Elemental CEO Sam Blackman indicates this means and business policy modeling between TV 18 different adaptive streaming outputs, with room providers and content owners, and automated to scale for future device support. Then it has to be publishing capabilities. It should also provide published, and that’s where thePlatform steps in. flexible deployment options that support a Alcatel-Lucent is a strategic partner with Comcast’s fully-hosted cloud-based ASP (application delivery solution, thePlatform, so we connected with service provider) model, a self-hosted solution within the TV service provider’s data centers, them to gain some insight into the challenges of or a hybrid deployment that combines aspects enabling a multiscreen offering. of both. It should also come with advanced Alcatel-Lucent and thePlatform subscriber management services which maintain a detailed subscriber profile for Alcatel-Lucent has been at the forefront of each customer, supporting authentication, multiscreen enablement technology with its payments, preferences, audience Multiscreen Video Platform Solution, so it’s no measurement, advertising, and customer surprise that they partnered with Comcast to drive service needs. thePlatform. I asked Stefan De Beule, Director Solutions Management, to explain the challenges of 2. A multiscreen Content Delivery Network (CDN) enabling service providers to build delivering content to multiple devices: and operate their own dedicated CDN as The current challenge is that you do not an alternative to shared third-party CDNs. only have to deal with these 4 different This improves video quality, offers faster file types of user experiences, but that - within downloads at significantly reduced costs, and 1 category - you typically require different – when integrated with the abovementioned UI development environments, delivery video management system -- assures techniques and security mechanisms. For seamless delivery of video. instance, to reach the main TV screen with The Future a lean-back experience, you have to support different TV brands (Samsung, Philips, Sony...), With apps, connected TV integration, and an industry- different add-on-devices (Apple TV, Google TV, first partnership with a popular game console, Roku...) or game consoles (Sony PS, Nintendo Comcast is prepared for the future. “We have the Wii, Microsoft X-box) - all having different technology framework in place to deliver new features requirements for their devices, which makes to Comcast customers faster than ever, including on multi-device content delivery challenging and
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