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25 February 2021 the Manager Market Announcements Office Australia Securities Exchange 20 Bridge Street SYDNEY NSW 2000 Electron

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25 February 2021 the Manager Market Announcements Office Australia Securities Exchange 20 Bridge Street SYDNEY NSW 2000 Electron 25 February 2021 The Manager Market Announcements Office Australia Securities Exchange 20 Bridge Street SYDNEY NSW 2000 Electronic Lodgement 1H21 Results – Investor Deck Attached is an announcement for release to the market. Authorised for lodgement by: Adrian Lucchese Company Secretary Investor Relations [email protected] 0403 372 612 A2B Australia Limited 152-162 Riley Street, East Sydney NSW 2010 ABN 99 001 958 390 PO Box 700, Paddington, 2021 +61 2 9332 9222 1H21 Results 25 February 2021 1H21 Highlights Operating during COVID Growth and innovation Financial performance App payments grow Taxi Fares Processed Fleet Instant deliveries for Revenue Underlying EBITDA* from 7% in June 2020 131 Woolworths $229m 7,176 vehicles to 71% in Dec 2020 to $50.7m $0.8m exceed Amex as a stores 1H20 $505m 9 new locations in 1H21 1H20 $105m 1H20 $16.3m source of payments down 55% down 52% Industry Support Vehicle Sanitisation 3,526 Payment MTI innovation Free Cash Flow Net Cash terminals converted Supporting global client growth with cloud-based Contracts extended at 4 $19.2m $15m to rental model services, migration to Android -$3.6m in financial relief sites Driver devices and As at 31 December provided by A2B to incorporation of AI clients and stakeholders SpottoSpotto Recoveryrecovery Profileprofile $m Revenue recovery Recovery profile Profile $m monthlyMonthly Fares Processedprocessed 13cabs app 20 16 80% PaymentPayment conversation Conversion Rate rate 18 14 70% 16 60% 12 14 10 50% 12 8 40% 10 8 6 30% 6 4 20% 4 2 10% 2 0 0% 0 Jul-19 Jul-20 Jul-19 Jul-20 Jul-19 Jul-20 Jan-20 Jun-20 Oct-19 Oct-20 Apr-20 Sep-19 Feb-20 Sep-20 Dec-19 Dec-20 Aug-19 Aug-20 Jun-20 Nov-19 Nov-20 Apr-20 Jun-20 Apr-20 Mar-20 Jan-20 Jan-20 Feb-20 Sep-19 Sep-20 Oct-19 Oct-20 Feb-20 Sep-19 Sep-20 May-20 Oct-19 Oct-20 Mar-20 Nov-19 Nov-20 Mar-20 Nov-19 Nov-20 Aug-19 Aug-20 Dec-19 Dec-20 Aug-19 Aug-20 Dec-19 Dec-20 May-20 May-20 FY20 1H21 FY20 1H21 FY20 1H21 *See slide 21 for Statutory and Underlying Financial Summary 2 Operating during COVID Payments turnover Taxi Fares Processed week-on-week 15% 15% 14% 12% 10% 9% 8% 9% 8% 10% 8% 7% 7% 8% 7% 8% 5% 4% 4% 5% 5% 5% 2% 3% 2% 3% 0% 1% 1% 1% (0%) (1%) (1%) (1%) (1%) (3%) (4%) (5%) (7%) (10%) (10%) (10%) (17%) (28%) (29%) Avalon (39%) cluster and subsequent low point State border reached South Australia Melbourne lockdown closures (52%) lock down wk2 wk3 wk4 wk5 wk6 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 wk20 wk21 wk22 wk24 wk25 wk26 wk27 wk28 wk29 wk30 wk31 wk32 wk33 wk35 wk36 wk37 wk38 wk39 wk40 wk41 wk42 wk44 wk45 wk46 wk47 wk1 - wk1 - 1 Mar-20 wk7 - - wk7 12 Apr-20 wk23 - - wk23 2 Aug-20 wk34 - wk34 - 18 Oct-20 wk43 - wk43 - 20 Dec-20 2020 2021 . $229m in Taxi fares processed, down 55% on pcp . Taxi fare volumes experienced a decline of up to 80% in the initial stages of the pandemic . The rate of recovery has been fluid since restrictions were lifted initially on 19 April 2020 . Throughout 1H21 A2B experienced fluctuating recovery levels as restrictions were implemented and subsequently reversed . We are encouraged by the quick rate of recovery in Taxi fares processed once restrictions are lifted 3 Operating during COVID Network subscriptions 1H21 - Fleet recovery . 12,000 $1,000 Fleet improved 172 vehicles or 2.5% since 30 June $900 . States experienced a gradual and modest 10,000 9,547 $800 recovery except for Victoria $650 $700 . 8,000 Fleet decline primarily driven by NSW and Victoria 7,059 7,130 7,183 7,167 7,176 6,981 $600 . Queensland fleet 3.7% below pre-COVID levels at 6,000 $500 Fleet 31 December $365 $365 $400 . 4,000 $305 $305 Bureau growth continued during 1H21, up 57% to $300 $240 $240 644 vehicles subscription revenue per vehicle vehicle per revenue subscription $200 2,000 . A total of $15m in network fee relief was provided $100 to Drivers and Operators on our network in 1H21 0 $0 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 pre-COVID . Standard subscription pricing is being gradually Jun-19 number of vehicles on network average subscription revenue per vehicle reinstated on a state-by-state basis 4 In-App Payment Growth Closing the loop . Improvements to payment technology is delivering a Payment Fixed Price better experience at the end of a trip Fixed Price Pay On Success Mandated Price Full Fare Tablet Newcastle 13things Meter $1 Pre- Payments Guarantee Pre-Auth Payment Pilot Auth . Pre-authorising customers upfront is building Driver confidence by reducing the potential for failed April 2020 June 2020 June 2020 September 2020 October 2020 December/January 2021 February 2021 2H21 transactions and fare evasion 80% . Trips booked through the 13cabs App create further certainty with a Price Guarantee 70% Conversion of app bookings to payments 60% Takeaway: App payments are accelerating rapidly. App 50% payments have overtaken Amex as a source of payments processed by the A2B group. 40% The technologies deployed to rapidly increase app payments can progressively be deployed to 30% other channels 20% Further growth in app payments will follow extension of Price Guarantee to SA, WA and NT and to Silver 10% Service nationally (target 95% of all app trips) 0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb 2018 2018 2018 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020 2020 2021 2021 5 Weekend Party Set now the primary source of new customers Heat chart of when new (first ride) customer acquisition is happening Hour New Customers all channels Monday . The business is adjusting to the changing expectations of Travellers . Tuesday Weekend evenings and early mornings are the most popular booking time for first time riders . The peak intensity on Saturday evenings suggests that Wednesday cost conscious Millennial and Gen Z Travellers are choosing the consistent pricing of 13cabs in Thursday preference to the exploitation of peak demand by rideshare competitors Friday New App Customers . 35% of new app users are new to 13cabs Saturday . 51% of first-time app users are returning to 13cabs having used another booking channel in the last 10- year period but not in the last 6 months Sunday . 14% of first-time app users are currently using alternative 13cabs channels This chart uses national data across all booking channels over the last 24 weeks to demonstrate when Passengers are using 13cabs for the first time 6 Growth and Innovation Mobility Services – Australian Footprint . 13cabs continued to expand its footprint during 1H21 Bureaus Networks Wellington NSW Wollongong NSW Broken Hill NSW Geraldton WA Apollo Bay VIC Yarram VIC Orbost VIC Mareeba QLD Mandurah WA . Brand awareness and technology capabilities are driving more enquiries to join the group . Growth in instant parcel deliveries supported by national availability and coverage 7 Growth and Innovation Mobility Services – Instant deliveries . Woolworths introduces “Delivery Now” premium service using 13cabs as a delivery partner available at 131 stores, leveraging our strengths with deliveries from store to door in 15 minutes . New features and tools allow our team to better support Woolworths and its customers with returns and rescheduling . Our on-time delivery percentage has been a continued focus, with the achievement of 95% on time delivery . Increased scalability of our enterprise grade APIs to cater for small and large clients (including Woolworths, Australia Post and Ferguson Plarre Bakehouses) 8 Growth and Innovation Mobile Technologies International – growing global footprint . Mobile Technologies International continued its European growth with the successful completion of the TAXA 4x35 project in Copenhagen . Existing clients in Finland added several new cities to their MTI systems . Further development of the Mobility Module supported automated trip merging through new AI capabilities. The first application of this new technology supports Taksi Helsinki’s continued growth in the Finnish subsidised transportation space. Existing and new customers were successfully added to MTI’s North American Cloud Hosted Solution . A new ANZ MTI Cloud Hosted Solution was launched, with the first customer successfully migrated . Customers continue to upgrade from legacy in-vehicle hardware platforms to MTI’s Android Driver App technology . MTI technology was deployed for 13cabs to deliver online Driver training courses to support the commencement of parcel and food delivery services, including meeting custom requirements for Woolworths and Australia Post . MTI continued to support projects driving cost savings for 13cabs in relation to digitisation of paper-docket processes, customer feedback and Driver Onboarding 9 Growth and Innovation "Cabcharge’s requisition API is providing our Digital Payment Capabilities customers with a secure and responsible process which meets the standards expected for best practice financial compliance" Mark Thompson, CEO, Torque Software . Cabcharge clients are beginning to embrace our digitally focused approach to Taxi travel . Digital FASTCARD transaction volumes increased 84% on pcp . Sign up to our Cabcharge digital portal is up 37% on pcp . Digital payment capabilities have evolved, giving clients the ability to add their brand to the Digital Pass and tailor the distribution messaging . Integration with our digital offering continues to be a success, with clients and third-party partners leveraging our capabilities to deliver greater efficiencies, provide frictionless experiences and drive sustainable growth .
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