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How to Use This Syllabus Look Over the Table of Contents Annual Mandatory Education—Professional Nurse How to Use this Syllabus Look over the Table of Contents. Note that: o Lessons are organized alphabetically. o Mousing over a Lesson title allows you to left-click and go to that Lesson. o The bottom of each page displays the page number and Lesson title. Exam questions are presented in Lesson order. Hold down the ‘Ctrl’ key while pressing the ‘F’ key to view a ‘Find’ dialog box o Type in a key word or phrase to find it in the text. o Remember that ‘Find’ will find all instances of the word or phrase in the entire document. Before using ‘Find’, consider navigating to the proper Lesson first, in order to be as close as possible to the information you want to ‘Find’. IMPORTANT NOTE on the limitations of this material: This content is not localized to a particular healthcare environment, system, or entity. Since local system and administrative processes are crucial to patient safety, it is imperative that the learner be familiar with local, facility/entity practices such as: policies and procedures, equipment, patient identification and validation procedures, communication and handoff practices, etc. Adhere to your organization’s policies and procedures. How to Use this Syllabus ............................................................................................................................... 1 Abuse ............................................................................................................................................................ 2 Accident Prevention .................................................................................................................................... 16 Advance Directives ...................................................................................................................................... 18 Age Specific Care ......................................................................................................................................... 20 Back Safety .................................................................................................................................................. 32 Bioterrorism ................................................................................................................................................ 39 Blood Products Administration ................................................................................................................... 47 CMS HACs and IHI Care Bundles ................................................................................................................. 55 Consent for Treatment ............................................................................................................................... 60 Corporate Compliance ................................................................................................................................ 62 Cultural Competence .................................................................................................................................. 66 Documenting Patient Care .......................................................................................................................... 69 Drugs in the Workplace............................................................................................................................... 75 Electrical Safety ........................................................................................................................................... 82 Emergency Preparedness ........................................................................................................................... 86 End of Life Care ........................................................................................................................................... 94 Copyright 2015, Cross Country University Page 1 of 284, How to Use this Syllabus Annual Mandatory Education—Professional Nurse Ethical Care ................................................................................................................................................. 96 Fall Prevention ............................................................................................................................................ 99 Fire Safety ................................................................................................................................................. 101 Harassment ............................................................................................................................................... 116 Hazardous Materials ................................................................................................................................. 122 HCAHPS ..................................................................................................................................................... 136 HIPAA, HITECH, Social Media, and Patient Privacy ................................................................................... 143 Infant Abduction ....................................................................................................................................... 147 Infection Control, Part 1: Basics ................................................................................................................ 154 Infection Control, Part 2: HAI, Ebola, MRSA, HAP, TB, HIV/AIDS .............................................................. 165 Latex Allergy .............................................................................................................................................. 183 Management of Assaultive Behavior ........................................................................................................ 189 Medical Gas Safety .................................................................................................................................... 199 Medication and Treatment Errors and Sentinel Events ............................................................................ 200 National Patient Safety Goals of The Joint Commission ........................................................................... 204 Organ and Tissue Donation ....................................................................................................................... 210 Pain Management ..................................................................................................................................... 212 Patient Rights and Responsibilities ........................................................................................................... 222 Patient Transfers and Body Mechanics ..................................................................................................... 224 Population Served ..................................................................................................................................... 235 Procedural Sedation .................................................................................................................................. 246 Quality Improvement ................................................................................................................................ 253 Radiation Safety ........................................................................................................................................ 258 Restraints/Restrictive Practices ................................................................................................................ 263 Risk Management and Event Reporting ................................................................................................... 272 Security ..................................................................................................................................................... 278 Team Communication about Serious Events, the SBAR Model ................................................................ 282 Abuse Types of Abuse Copyright 2015, Cross Country University Page 2 of 284, Abuse Annual Mandatory Education—Professional Nurse The healthcare environment and abuse People can report abuse without identifying themselves. Any health care worker who determines abuse has occurred or suspects it is responsible for reporting the situation. To abuse means ‘to damage, injure, or use wrongly’. It is not always easy to determine if someone seeking medical help is a victim of abuse. For example: An infant who has not learned to talk is unable to provide necessary information. A victim may deny abuse because of fear of exposing the caregiver or partner. A non-victim may claim abuse when it isn't true. Workers are better able to recognize the signs and correctly identify abuse when they know the facts. The following facts are important to know: All types of abuse are found in all social and economic groups. Types of abuse include child abuse, domestic violence (sometimes known as "spouse abuse"), and elder abuse. Reporting child abuse Child abuse is an act that results in death, physical or emotional injury, sexual abuse, or exploitation of a child. Child abuse occurs most often in children aged 0-3 years. The most common child abuse situations involve neglect or physical abuse by the female parent. The four types of child abuse are: Physical abuse Neglect Sexual abuse Emotional abuse Some facts about child abuse: 9 of every 10 victims are abused by one parent. At least 1 of every 3 victims suffers from more than one type of child abuse. About
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