Egovernment in SE
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Country Profile Recent Developments Strategy Legal Framework Actors Who’s Who Infrastructure Services for Citizens Services for Businesses INSIDE WHAT’S eGovernment in Sweden ISA2 Visit the e-Government factsheets online on Joinup.eu Joinup is a collaborative platform set up by the European Commission as part of the ISA² programme. ISA² supports the modernisation of the Public Administrations in Europe. Joinup is freely accessible. It provides an observatory on interoperability and e-Government and associated domains like semantic, open source and much more. Moreover, the platform facilitates discussions between public administrations and experts. It also works as a catalogue, where users can easily find and download already developed solutions. The main services are: • Have all information you need at your finger tips; • Share information and learn; • Find, choose and re-use; • Enter in discussion. This document is meant to present an overview of the eGoverment status in this country and not to be exhaustive in its references and analysis. Even though every possible care has been taken by the authors to refer to and use valid data from authentic sources, the European Commission does not guarantee the accuracy of the included information, nor does it accept any responsibility for any use thereof. Cover picture © Fotolia Content © European Commission © European Union, 2017 Reuse is authorised, provided the source is acknowledged. eGovernment in Sweden March 2017, Edition 2.00 Country Profile ....................................................................................................... 2 eGovernment Recent Developments ...................................................................... 8 eGovernment Strategy ......................................................................................... 12 eGovernment Legal Framework ........................................................................... 16 eGovernment Actors ............................................................................................ 19 eGovernment Who’s Who ..................................................................................... 22 eGovernment Infrastructure ................................................................................ 23 eGovernment Services for Citizens ....................................................................... 27 eGovernment Services for Businesses .................................................................. 35 [1] eGovernment in Sweden March 2017 Country Profile Basic data and indicators Basic Data Population (1 000): 9,851,017 inhabitants (2016) GDP at market prices: 462,416.8 million Euros (2016) GDP per inhabitant in PPS (purchasing Power Standards EU 28=100): 120 (2015) GDP growth rate: 3.3% (2016) Inflation rate: 1.1% (2016) Unemployment rate: 6.9% (2016) General government gross debt (Percentage of GDP): 43.9% (2015) General government deficit/surplus (Percentage of GDP): 0.2% (2015) Area: 438,576 km2 Capital city: Stockholm Official EU language: Swedish Currency: SEK Source: Eurostat (last update: 13 March 2017) [2] eGovernment in Sweden March 2017 Political Structure Sweden is a constitutional monarchy with a representative democracy based on a parliamentary system of government. The Monarch has no political power. Legislative power is held by a unicameral parliament (Riksdagen). The Parliament has 349 members elected for a four-year term on the basis of universal direct suffrage. 310 of the seats in the Parliament are allocated to the 29 constituencies and 39 are adjustment seats distributed at a national level in order to obtain a nationally proportional result. A party must gain 4% of the national vote, or 12% of a constituency vote to enter Parliament. Minority governments and coalitions are the norm. Executive power is held by the Government, headed by the Prime Minister and responsible to the Riksdag. The Government determines its policies and sets its priorities. In total, there are three levels of Public Administration in Sweden: approx. 400 Central Government agencies, 21 Regional Government authorities (county councils) and 290 Local Government authorities (municipalities). Regional and local authorities are independent of the Government. Furthermore, there are 21 county administrative boards in Sweden, one in each county. The work of a county administrative board is based on its role as Central Government representative in the region and coordinator for issues passed on to it by the Central Government. The Constitution of Sweden consists of four fundamental laws: the Act of Succession (1810); the Freedom of the Press Act (1949); the Instrument of Government (1974); and the Fundamental Law on Freedom of Expression (1991). Sweden became a member of the European Union on 1 January 1995. Head of State: King Carl XVI Gustaf (since 1973). Head of Government: Prime Minister Stefan Löfvén (since 2 October 2014). [3] eGovernment in Sweden March 2017 Information Society Indicators Generic Indicators The following graphs present data for the latest Generic Information Society Indicators for Sweden compared to the EU average. Statistical indicators in this section reflect those of Eurostat at the time the Edition is being prepared. Percentage of households with Internet Percentage of enterprises with access in Sweden Internet access in Sweden 95% 99% 90% 98% 85% 97% 80% 96% 75% 95% 70% EU28 EU28 Sweden Sweden 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Percentage of individuals using the internet at least once a week in Sweden 95% 90% 85% 80% 75% 70% 65% EU28 Sweden 0 2009 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat Information Society Indicators [4] eGovernment in Sweden March 2017 Percentage of households with a Percentage of enterprises with a broadband connection in Sweden broadband connection in Sweden 90% 98% 85% 96% 80% 94% 75% 92% 70% 90% 65% 88% 60% EU28 EU28 86% 55% Sweden Sweden 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Percentage of individuals having Percentage of enterprises having purchased/ordered online in the last received orders online within the three months in Sweden previous year in Sweden 70% 30% 60% 25% 50% 20% 40% 15% 30% 10% 20% 10% EU28 5% EU28 Sweden Sweden 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2009 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators [5] eGovernment in Sweden March 2017 eGovernment Indicators The following graphs present data for the latest eGovernment Indicators for Sweden compared to the EU average. Statistical indicators in this section reflect those of Eurostat at the time the Edition is being prepared. Percentage of individuals using the Percentage of individuals using the internet for interacting with public internet for obtaining information from authorities in Sweden public authorities in Sweden 90% 80% 70% 75% 60% 60% 50% 45% 40% 30% 30% 20% 15% EU28 10% EU28 Sweden Sweden 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2009 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Percentage of individuals using the Percentage of individuals using the internet for downloading official forms internet for sending filled forms to from public authorities in Sweden public authorities in Sweden 50% 55% 45% 50% 40% 45% 40% 35% 35% 30% 30% 25% 25% 20% 20% 15% 15% 10% 10% EU28 EU28 5% 5% Sweden Sweden 0 0 2009 2010 2011 2012 2013 2014 2015 2016 2009 2010 2011 2012 2013 2014 2015 2016 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators [6] eGovernment in Sweden March 2017 eGovernment State of Play The graph below is the result of the latest eGovernment Benchmark1 study, which monitors the development of eGovernment in Europe, based on specific indicators. These indicators are clustered within four main top-level benchmarks: User Centricity – indicates to what extent (information about) a service is provided online and how this is perceived. Transparent Government – indicates to what extent governments are transparent regarding: i) their own responsibilities and performance, ii) the process of service delivery and iii) personal data involved. Cross Border Mobility – indicates to what extent EU citizens can use online services in another country. Key Enablers – indicates the extent to which 5 technical pre-conditions are available online. There are: Electronic Identification (eID), Electronic documents (eDocuments), Authentic Sources, Electronic Safe (eSafe), and Single Sign On (SSO). These top-level benchmarks are measured using a life-events (e.g. mystery shopping) approach. The following life-events were used for measuring the eGovernment Benchmark top-level indicators: Business Start-Up and Early Trading Operations, Losing and Finding a Job, Studying, Regular Business Operations, Moving, Owning and Driving a Car, and Starting a Small Claims Procedure. The figure below presents the development of eGovernment in Sweden compared to the EU average score. Source: eGovernment Benchmark Report 20162 Country Factsheet Sweden 1 eGovernment Benchmark Insight Report 2 The latest version of country’s benchmark report was published in June 2016, however it shall be noted