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Sparking Innovation Parkway Pantai Innovation Challenge 2019 Brings Fresh Ideas to Elevate the Healthcare Experience

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Sparking Innovation Parkway Pantai Innovation Challenge 2019 Brings Fresh Ideas to Elevate the Healthcare Experience mosaic APR - JUN 2019 APR JUN mosaic 2019 BETTER HEALTHY LIVING SERVING THROUGH WELL-BEING IN BRUNEI THE YEARS New mental health service In partnership with Celebrating staff loyalty at Gleneagles Hong Kong Brunei’s Ministry of Health at Singapore Operations Sparking Innovation Embracing innovation and digitalisation positions Parkway Pantai in good stead for the future. New Service Models Clinical Operational Enhancement Efficiency Service Excellence A Parkway Pantai Publication Editor’S NOTE NEW FRONTIERS OF HEALTHCARE Digital health and innovation come into focus as Parkway Pantai gears up for the future. he technological revolution has given rise to the age of innovation and Parkway Pantai is fully embracing the paradigm shift. Continuing its push to cultivate ingenuity from within, Parkway Pantai Innovation Challenge 2019 was held for the Tsecond year from January to May, drawing record high participation by 250 teams comprising more than 700 staff from six countries. Read about the winning projects and teams in this issue of Mosaic (Page 8 - 11). Over in Singapore, digital health is shaping healthcare delivery with doctors and patients enjoying greater convenience from the recently launched Parkway DigiCare and DigiHealth mobile apps (Page 12). More enhancement features will be progressively released, as Parkway Pantai leverages technology and big data to stay relevant in today’s increasingly digitised world. Across our markets, our people continue to make a difference to the lives of our patients and the community. Our Gleneagles Jerudong Park Medical Centre in Brunei launched two initiatives to promote healthy living and develop healthy lifestyle programmes for Brunei’s government ministries (Page 19). Staff of Gleneagles Medini and Pantai Premier Pathology pitched in to help victims of the Pasir Gudang chemical spill in Malaysia when the disaster struck in March (Page 24). In India, Gleneagles Global Hospital, Lakdi-ka-pul and Gleneagles Global Health City introduced an Institute of Advanced Lung Disease in Hyderabad (Page 16) and a Joint Preservation Clinic in Chennai (Page 17) respectively, to meet the healthcare needs of the local population. Follow us on The future of healthcare never look better – with innovation powering our passion to do right by every patient, every time. mosaicparkwaypantai Staff can also contribute stories on Mosaic Yammer. www.yammer.com/ parkwaypantai.com Lim Bee Ling 01 Contents APR JUN 2019 26 04 OUR HIGHLIGHTS OUR WORK 04 STRONG SPORTING SUPPORT 17 PreservE BEFORE Mount Elizabeth Hospitals Replace provide medical support at 12 India’s first Joint Pathlight School’s sports Preservation Clinic opens event. at Gleneagles Global Health OUR FOCUS City in Chennai. MORE THAN A HUNDRED 04 SPARKING Continental Hospitals in 08 GIVE ME FIVE INNOVATION 20 Hyderabad completes over Parkway Pantai wins Find out the highlights 100 Anterior Minimally multiple awards for and winners of Innovation Invasive Hip Surgeries. quality disinfection and Challenge 2019. sterilisation services. FOSTERING 05 TRANSFORMING 12 FIGHTING CANCER CAMARADERIE Healthcare 22 WITH NUTRITION IHH Healthcare hosts New mobile apps for The right diet for Doctors’ Cocktail in patients and doctors in cancer treatment. Kota Kinabalu. Singapore. TURNING TWO IN STYLE 07 UPPING SERVICE 26 EXCELLENCE Fun and deep moments ParkwayHealth in China at Gleneagles Hong Kong’s drives service culture. second anniversary celebrations. 07 OPEN DIALOGUE Gleneagles Hong Kong shares business updates and achievements at staff town hall. 02 APR-JUN 2019 THE TEAM Editor-at-large 32 Lim Bee Ling Editorial Advisor Janet Low Copy Editors Alvina Soh Jaime Kwek Editorial & Design 36 Bold Ink Media Pte Ltd OUR PEOPLE ON THE COVER A Legacy OF Loyalty This cover reflects the 28 commitment of Parkway More than 600 staff in Pantai to optimise Singapore receive long technology and OUR lifestyle digitalisation for better service awards. healthcare. MAKING TIME FOR 36 FITNESS AND 32 HEALTHY LIVING THINGS THAT MATTER Mosaic is published quarterly by Insights to sports medicine Parkway Pantai Limited and printed Dr Melissa Teo at Mount by Toppan Security Printing Pte Ltd. and how to achieve your All rights reserved. No portion of this Elizabeth Novena Hospital publication may be reproduced without dedicates time to improve fitness goals by staying the written permission of the publisher. We take every care and precaution the quality of life for her injury-free. to ensure that information published in Mosaic is accurate at the time of cancer patients. publication, but Parkway Pantai cannot GOOD TO THE BONE guarantee its accuracy and we may 38 change the information at any time PRACTICE MAKES Learn more about our basic without prior notice. The information 34 contained in Mosaic magazine is not an PERFECT support structure and tips invitation to invest in the shares, or any other products or services or otherwise There are no shortcuts to build healthy bones. deal in these or enter into a contract with “Parkway Pantai” or any other to surgical excellence for Parkway Pantai Company. Dr Suresh Kumarasamy Parkway Pantai Limited, TripleOne from Gleneagles Penang. Somerset, 111 Somerset Road #15-01, Singapore 238164. Tel: (+65) 6307 7880 Fax: (+65) 6738 7341. ©Parkway Pantai Limited 2018. This publication and information contained herein is strictly for internal use only and contains Parkway Pantai proprietary information which is restricted to Parkway Pantai employees and within the Parkway Pantai Group. Access to, use or copying by non-Parkway Pantai employees in any form or other, is strictly prohibited. For information about Parkway Pantai, visit www.parkwaypantai.com. All information correct as of date of print. Parkway Pantai Limited Company Registration No. 201106772W MCI (P) 099/02/2019 03 Our Highlights Strong Sporting Support Mount Elizabeth Hospitals provided ambulatory support to the annual sports event of Pathlight School, Singapore’s first autism-focused school. Under the watchful eyes of the Ambulance Team, any minor injuries sustained by the students at the event on 29 March 2019 were swiftly treated, allowing them to put on their best performance. Pathlight School is run by the non-profit Autism Resource Centre (Singapore). It is adopted by the Mount Elizabeth Sharing the good news at a press conference. Hospitals as a charity partner for 2019, as part of the hospitals’ 40th anniversary celebrations. More than a Hundred Continental Hospitals in Hyderabad set a new milestone on 19 March 2019 by successfully completing over 100 Anterior Minimally Invasive Hip Surgeries. The procedure is considered one of the most effective surgical interventions for Hip Joint Arthritis, as it relieves pain and reduces morbidity. Kudos to Consultant Orthopaedic Surgeon Dr Nitish Bhan, Volunteers from Mount Elizabeth Hospitals stepping out for a cause. who is key to this accomplishment. Starring Health and Wellness Ambulatory, Allied and Ancillary (AAA) Division of Pantai Hospital Penang participated in the Star Health Expo held from 15 to 17 March 2019 in Penang. The aim was to showcase AAA as a one-stop entity for Occupational Health and Wellness services. Visitors learnt about the wide range of services it offers including wellness programmes, rehabilitation and early detection of non-communicable diseases and cancer. The AAA team provided free blood pressure and glucose testing, as well as hand grip and step tests. Visitors also attended an educational talk on speech therapy. Caring by sharing knowledge on health and wellness. 04 APR-JUN 2019 The management of Parkway Pantai took the stage to serenade the doctors. A Bountiful Lunar New Year Celebration The annual Lunar New Year celebrations for accredited doctors in Singapore took place at Shangri-La Hotel’s Island Ballroom on 15 February 2019. Taking a page from the event’s theme this year – Bountiful – the line-up for the night was packed with exciting activities. In addition to the traditional tossing of yusheng (raw fish salad) to signify good health and prosperity, guests enjoyed LED Lion and Dragon Dances, a hearty serenade of Chinese New Year classics by the management, a Fusion String Orchestra, an intricate Chinese Fan Dance and to top it off, wishes of health and wealth from the God of Fortune. All in good spirits! Fostering Camaraderie On 3 May 2019, IHH Healthcare kicked off the first of a series of Doctors’ Cocktail for 2019 at Kota Kinabalu, East Malaysia, hosted by Chairman of IHH Healthcare, Dato’ Mohammed Azlan, and the management of IHH Healthcare and Parkway Pantai. Doctors from Gleneagles Kota Kinabalu and Gleneagles Jerudong Park Medical Centre, Brunei were treated to a sumptuous barbecue dinner, fine wines and whiskies at Sutera Harbour Golf & Country Club. Bravo to the doctors who livened up the occasion with spontaneous music and Jean-Francois Naa, Regional Chief Executive Officer for Southern and East Malaysia (left) and Dato Mohammed Azlan Bin Hashim, Chairman dance performances. of IHH Healthcare (right) welcoming doctors at the appreciation event. 05 Our Highlights Cosy Haven for Doctors Gleneagles Hong Kong unveiled a Doctors’ Lounge on 1 March 2019. The new lounge provides a cosy and relaxing space for doctors to connect and take a break in between clinic sessions and surgeries. It is tastefully fitted with comfortable sofas and chairs, a television, computer terminals and charging ports. It also serves a delightful variety of snacks and refreshments. Aware Gleneagles Global Hospitals staff in Hyderabad getting ready for the flag-off. Running for Kidney Health Aware Gleneagles Global Hospitals, L B Nagar in Hyderabad organised a 5km Kidney Run on 13 March 2019 in conjunction with World Kidney Day. The run aimed to create awareness on kidney disease and its associated health problems. Flagged off by Member of Legislative Assembly for L B Nagar, Shri D Sudheer Reddy, the run saw a huge response from the neighbourhood communities, doctors, paramedics, dialysis patients, volunteers as well as kidney Gleneagles Hong Kong’s Chief Executive Officer, Dirk Schraven, opens the Doctors’ Lounge with donors and recipients.
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