APR JUN JUN 2019 SERVING THROUGH SERVING THROUGH THE YEARS Celebrating staff loyalty at Operations A Publication Models New Service Service New Efficiency Operational In partnership with In partnership with Ministry of Health ’s HEALTHY LIVING HEALTHY LIVING IN BRUNEI Service Excellence

Clinical

Enhancement Embracing innovation and digitalisation digitalisation innovation and Embracing good stead positions Parkway Pantai in for the future. New mental health service New mental health service at Gleneagles BETTER BETTER WELL-BEING

Innovation Sparking mosaic

mosaic APR - JUN 2019

Editor’s NOte

New Frontiers of Healthcare Digital health and innovation come into focus as Parkway Pantai gears up for the future.

he technological revolution has given rise to the age of innovation and Parkway Pantai is fully embracing the paradigm shift. Continuing its push to cultivate ingenuity from within, Parkway Pantai Innovation Challenge 2019 was held for the Tsecond year from January to May, drawing record high participation by 250 teams comprising more than 700 staff from six countries. Read about the winning projects and teams in this issue of Mosaic (Page 8 - 11).

Over in Singapore, digital health is shaping healthcare delivery with doctors and patients enjoying greater convenience from the recently launched Parkway DigiCare and DigiHealth mobile apps (Page 12). More enhancement features will be progressively released, as Parkway Pantai leverages technology and big data to stay relevant in today’s increasingly digitised world.

Across our markets, our people continue to make a difference to the lives of our patients and the community. Our Gleneagles Jerudong Park Medical Centre in Brunei launched two initiatives to promote healthy living and develop healthy lifestyle programmes for Brunei’s government ministries (Page 19). Staff of Gleneagles Medini and Pantai Premier Pathology pitched in to help victims of the Pasir Gudang chemical spill in when the disaster struck in March (Page 24).

In , Gleneagles Global Hospital, Lakdi-ka-pul and Gleneagles Global Health City introduced an Institute of Advanced Lung Disease in Hyderabad (Page 16) and a Joint Preservation Clinic in Chennai (Page 17) respectively, to meet the healthcare needs of the local population. Follow us on The future of healthcare never look better – with innovation powering our passion to do right by every patient, every time. mosaicparkwaypantai

Staff can also contribute stories on Mosaic Yammer.

www.yammer.com/ parkwaypantai.com

Lim Bee Ling

01 Contents

APR JUN 2019

26

04

OUR HIGHLIGHTS Our Work 04 STRONG SPORTING SUPPORT 17 PreservE BEFORE Mount Elizabeth Hospitals Replace provide medical support at 12 India’s first Joint Pathlight School’s sports Preservation Clinic opens event. at Gleneagles Global Health OUR FOCUS City in Chennai. MORE THAN A HUNDRED 04 SPARKING Continental Hospitals in 08 GIVE ME FIVE INNOVATION 20 Hyderabad completes over Parkway Pantai wins Find out the highlights 100 Anterior Minimally multiple awards for and winners of Innovation Invasive Hip Surgeries. quality disinfection and Challenge 2019. sterilisation services. FOSTERING 05 TRANSFORMING 12 FIGHTING CANCER CAMARADERIE Healthcare 22 WITH NUTRITION IHH Healthcare hosts New mobile apps for The right diet for Doctors’ Cocktail in patients and doctors in cancer treatment. Kota Kinabalu. Singapore. TURNING TWO IN STYLE 07 UPPING SERVICE 26 EXCELLENCE Fun and deep moments ParkwayHealth in at Gleneagles Hong Kong’s drives service culture. second anniversary celebrations.

07 OPEN DIALOGUE Gleneagles Hong Kong shares business updates and achievements at staff town hall.

02 APR-JUN 2019 The Team

Editor-at-large 32 Lim Bee Ling Editorial Advisor Janet Low

Copy Editors Alvina Soh Jaime Kwek

Editorial & Design 36 Bold Ink Media Pte Ltd

OUR PEOPLE ON THE COVER A Legacy of Loyalty This cover reflects the 28 commitment of Parkway More than 600 staff in Pantai to optimise Singapore receive long technology and Our lifestyle digitalisation for better service awards. healthcare.

MAKING TIME FOR 36 FITNESS AND 32 HEALTHY LIVING THINGS THAT MATTER Mosaic is published quarterly by Insights to sports medicine Parkway Pantai Limited and printed Dr Melissa Teo at Mount by Toppan Security Printing Pte Ltd. and how to achieve your All rights reserved. No portion of this Elizabeth Novena Hospital publication may be reproduced without dedicates time to improve fitness goals by staying the written permission of the publisher. We take every care and precaution the quality of life for her injury-free. to ensure that information published in Mosaic is accurate at the time of cancer patients. publication, but Parkway Pantai cannot GOOD TO THE BONE guarantee its accuracy and we may 38 change the information at any time PRACTICE MAKES Learn more about our basic without prior notice. The information 34 contained in Mosaic magazine is not an PERFECT support structure and tips invitation to invest in the shares, or any other products or services or otherwise There are no shortcuts to build healthy bones. deal in these or enter into a contract with “Parkway Pantai” or any other to surgical excellence for Parkway Pantai Company.

Dr Suresh Kumarasamy Parkway Pantai Limited, TripleOne from Gleneagles Penang. Somerset, 111 Somerset Road #15-01, Singapore 238164. Tel: (+65) 6307 7880 Fax: (+65) 6738 7341. ©Parkway Pantai Limited 2018. This publication and information contained herein is strictly for internal use only and contains Parkway Pantai proprietary information which is restricted to Parkway Pantai employees and within the Parkway Pantai Group. Access to, use or copying by non-Parkway Pantai employees in any form or other, is strictly prohibited. For information about Parkway Pantai, visit www.parkwaypantai.com. All information correct as of date of print.

Parkway Pantai Limited Company Registration No. 201106772W MCI (P) 099/02/2019

03 Our Highlights

Strong Sporting Support

Mount Elizabeth Hospitals provided ambulatory support to the annual sports event of Pathlight School, Singapore’s first autism-focused school. Under the watchful eyes of the Ambulance Team, any minor injuries sustained by the students at the event on 29 March 2019 were swiftly treated, allowing them to put on their best performance.

Pathlight School is run by the non-profit Autism Resource Centre (Singapore). It is adopted by the Mount Elizabeth Sharing the good news at a press conference. Hospitals as a charity partner for 2019, as part of the hospitals’ 40th anniversary celebrations. More than a Hundred

Continental Hospitals in Hyderabad set a new milestone on 19 March 2019 by successfully completing over 100 Anterior Minimally Invasive Hip Surgeries. The procedure is considered one of the most effective surgical interventions for Hip Joint Arthritis, as it relieves pain and reduces morbidity.

Kudos to Consultant Orthopaedic Surgeon Dr Nitish Bhan, Volunteers from Mount Elizabeth Hospitals stepping out for a cause. who is key to this accomplishment.

Starring Health and Wellness Ambulatory, Allied and Ancillary (AAA) Division of Pantai Hospital Penang participated in the Star Health Expo held from 15 to 17 March 2019 in Penang. The aim was to showcase AAA as a one-stop entity for Occupational Health and Wellness services.

Visitors learnt about the wide range of services it offers including wellness programmes, rehabilitation and early detection of non-communicable diseases and cancer.

The AAA team provided free blood pressure and glucose testing, as well as hand grip and step tests. Visitors also attended an educational talk on speech therapy. Caring by sharing knowledge on health and wellness.

04 APR-JUN 2019 The management of Parkway Pantai took the stage to serenade the doctors.

A Bountiful Lunar New Year Celebration

The annual Lunar New Year celebrations for accredited doctors in Singapore took place at Shangri-La Hotel’s Island Ballroom on 15 February 2019. Taking a page from the event’s theme this year – Bountiful – the line-up for the night was packed with exciting activities.

In addition to the traditional tossing of yusheng (raw fish salad) to signify good health and prosperity, guests enjoyed LED Lion and Dragon Dances, a hearty serenade of Chinese New Year classics by the management, a Fusion String Orchestra, an intricate Chinese Fan Dance and to top it off, wishes of health and wealth from the God of Fortune. All in good spirits!

Fostering Camaraderie

On 3 May 2019, IHH Healthcare kicked off the first of a series of Doctors’ Cocktail for 2019 at Kota Kinabalu, East Malaysia, hosted by Chairman of IHH Healthcare, Dato’ Mohammed Azlan, and the management of IHH Healthcare and Parkway Pantai.

Doctors from Gleneagles Kota Kinabalu and Gleneagles Jerudong Park Medical Centre, Brunei were treated to a sumptuous barbecue dinner, fine wines and whiskies at Sutera Harbour Golf & Country Club. Bravo to the doctors who livened up the occasion with spontaneous music and Jean-Francois Naa, Regional Chief Executive Officer for Southern and East Malaysia (left) and Dato Mohammed Azlan Bin Hashim, Chairman dance performances. of IHH Healthcare (right) welcoming doctors at the appreciation event.

05 Our Highlights

Cosy Haven for Doctors

Gleneagles Hong Kong unveiled a Doctors’ Lounge on 1 March 2019. The new lounge provides a cosy and relaxing space for doctors to connect and take a break in between clinic sessions and surgeries. It is tastefully fitted with comfortable sofas and chairs, a television, computer terminals and charging ports. It also serves a delightful variety of snacks and refreshments.

Aware Gleneagles Global Hospitals staff in Hyderabad getting ready for the flag-off. Running for Kidney Health

Aware Gleneagles Global Hospitals, L B Nagar in Hyderabad organised a 5km Kidney Run on 13 March 2019 in conjunction with World Kidney Day. The run aimed to create awareness on kidney disease and its associated health problems.

Flagged off by Member of Legislative Assembly for L B Nagar, Shri D Sudheer Reddy, the run saw a huge response from the neighbourhood communities, doctors, paramedics, dialysis patients, volunteers as well as kidney Gleneagles Hong Kong’s Chief Executive Officer, Dirk Schraven, opens the Doctors’ Lounge with donors and recipients. a cake-cutting ceremony.

Roses for Mumbai Bikers

Global Hospitals, Parel in Mumbai commemorated World Head Injury Day on 19 March 2019 by joining Mumbai Police in a unique campaign. Roses were given to two-wheeler motorists travelling without helmets to educate them on the importance of wearing a helmet to stay safe.

Amitesh Kumar, Joint Commissioner of Police (Traffic) and Dr Vivek Talaulikar, Chief Executive Officer, Global Hospitals, Parel led the Marking the start of a road safety initiative with more than 100 hospital staff and the police. campaign for bikers in Mumbai.

06 APR-JUN 2019 Upping Service Excellence

In January 2019, Parkway Pantai rolled out its service excellence training initiative - the 5-UPs Training Programme (Stand-up, Suit-up, Speak up, Stay-up, Step-up) to its clinics and medical centres in China.

Three service staff were elected as Service Excellence ambassadors to champion this commitment to service quality. Felicia Zhou from Specialty and Inpatient Centre, Mandy Yuan from Gleneagles Medical and Surgical Centre and Momo Wang from Shanghai Dental Centre were selected through an internal audit and Meet our Service Excellence ambassadors for January to March 2019 (from left) Felicia Zhou, Mandy Yuan and Momo Wang. assessment among frontline staff. Certified for Quality

Pantai Hospital Ampang has achieved another round of accreditation by the Malaysian Society for Quality in Health (MSQH), thanks to hard work and dedication of the staff. MSQH is recognised locally and internationally as a leading Malaysian accreditation body which promotes and improves safety and quality of healthcare services. The accreditation provides a good opportunity for Pantai Hospital Ampang to benchmark their practices against international standards.

Staying up-to-date with the progress at Gleneagles Hong Kong Open Dialogue

Gleneagles Hong Kong held a town hall on 20 March 2019 to share its performance in the first quarter of the year and to present awards to three Q4 2018 Service Champions. Dirk Schraven, its Chief Executive Officer, highlighted various new services and initiatives, business development and workflow-related improvements and milestones achieved in the first three months of the year.

The results of Parkway Pantai’s Employee Engagement Survey were also presented, with action plans to address areas of weakness identified in the survey. A celebration of hardwork and dedication.

07 Our Focus HEALTHCARE Innovation

Sparking Innovation Parkway Pantai Innovation Challenge 2019 brings fresh ideas to elevate the healthcare experience.

Strong show of support at the Innovation Challenge Pitch Day

he challenge to the Finally, on 9 May 2019, the A Winner is Born staff of Parkway Pantai finalists gathered at the Innovation After careful deliberation, the was to come up with Challenge Pitch Day to win the judges announced the winning Tdata-driven solutions approval of the judging panel team - Parkway Anytime Clinic comprising: to improve the operations and from Singapore Operations business around the four themes of • Takeshi Saito, Division. Director, IHH Healthcare New Service Models, Operational Efficiency, Clinical Enhancement • Chinta Bhagat, In addition to winning the top Director, IHH Healthcare and Service Excellence. prize of S$10,000, the team was • Linus Tham, selected to go on an innovation Group Chief Information Officer, trip to Japan sponsored by IHH The outcome was astounding, IHH Healthcare shareholder Mitsui and Co. with 250 proposals submitted by • Antoinette Sabapathy, teams from six countries over a Deputy Director of Nursing, Singapore Operations Division Team member Wallace Wong, span of eight weeks. Five projects Head of Service Excellence, said, were shortlisted based on their • Yusuke Aoi, Vice President, Innovation Office “It was a great opportunity for us value proposition, feasibility and to develop innovative solutions • Lee Suen Ming, ease of implementation, business Vice President of Operations, and we are glad that our hard model and financials. Singapore Operations Division work has paid off.”

08 APR - JUN 2019 Presenting the Top 5 Finalists

The team also expressed gratitude for the support they had received over the course of Data is on par and will one day the challenge. “We burnt a lot of transcend people as our most valuable weekends and evenings to work resource. As a group, we treat a few on this project. However, with million patients every year. This supportive bosses, colleagues precious trove of big data can help us and our mentor, we were able to disrupt all the so-called disrupters. succeed. For that, we are truly - Dr Tan See Leng, Managing Director and grateful,” said fellow team member Chief Executive Officer of IHH Healthcare Samuel Chee, Senior Manager, Group Risk Management.

QUICK FACTS ABOUT INNOVATION CHALLENGE 2019

Challenge Themes CONTESTANTS OF THE CHALLENGE

New Service Operational Models Efficiency

250 719 6 Teams Staff Countries

Clinical Service Enhancement Excellence

09 Our Focus HEALTHCARE Innovation

Meet the Top 3

CHAMPION 1ST RUNNER UP (also winner of AN Innovation Trip to Japan, sponsored by Team Geospatial Marketing MITSUI AND CO.) (India Operations Division) Team Members (from left): Madhvi Khurana, Senior Manager, Special Projects Amol R Kulkarni, Principal Data Scientist not pictured Nilotpal Deb, Corporate IT Operations

Geospatial marketing to increase marketing SUCCESS Geospatial marketing is deployed to identify potential target areas and increase the efficiency of marketing activities. By looking for trends that provide historical Team perspective and predictive insights to analyse patient Parkway Anytime Clinic footfall, the tool allows marketing teams to address (Singapore Operations Division) gaps and opportunities, and also enable easy review Team members (from left): and reporting of marketing performance across multiple Dr Samuel Low, hospitals. Clinical Director, Customer Systems Group Wallace Wong, Head, Service Excellence Samuel Chee, Senior Manager, Group Risk Management

Interactive 24/7 clinic kiosk Parkway Anytime Clinic is an interactive clinic kiosk concept that offers round-the-clock e-Doctor services, prescription medication dispensing, over-the-counter Pharmacy Only medication vending services and health status check and review.

It can potentially - enhance workflow and operational efficiency at Parkway Shenton clinics by diverting suitable patients to clinic kiosks - expand primary care coverage in Singapore - create referral channels for hospitals in other markets.

10 APR - JUN 2019 Special Awards Winners

2nd RUNNER UP

Team Commune Bioworks by Imperium Spero (Malaysia Operations Division, Gleneagles ) Team Members (from left): Katherine Sim Toh Mean, Assistant Manager, Strategic Planning and Business Development Team Dr Stephanie Wong Pui Ling, Reality Health Screening Doctor (Singapore Operations Division, Mohamed Arshath, ) Assistant Manager, Strategic Planning and Business Development Team Members: Loy Soo Choon, Assistant Manager, Operations Pioneering an era of not pictured microbiomic-medicine Team Khor Sia Liew, The project aims to develop Senior Nurse Clinician, GET-GO personalised therapeutics such Operating Theatre (Malaysia Operations Division, as drugs and pre/pro-biotics by Yvonne Lye Yin Cheng, Pantai Premier Pathology) studying microbiome through Manager, Operations Team Members (from left): sequencing, capturing unique Chuan Su Jean, Sayyidi Hamzi Bin Dato Abdul Raub, Assistant Laboratory Manager Asian-based microbiomic Assistant Manager, Operations Low Yoke Lee, databases and then selling these Chan Hoi Ki, Executive, Operations Laboratory Manager sequencing services and database, not pictured or collaborating with pharmaceutical Connecting take through Moha Maizan Bin Amin Ar Rashid, companies. Additive Manufacturing Senior Cytotechnologist The goal was to implement on- Rohaidah Bte Abdul Rahman, Senior Medical Laboratory Technician demand 3D visualisation and printing service lab in the hospitals Artificial Intelligence by leveraging existing or new MRI/ CT data. and DATA-DRIVEN algorithm Benefits include: Using data-driven algorithm and - Better planning of complex artificial intelligence, the project surgical procedures aims to increase efficiency and - Enhanced patient-specific productivity by automating manual treatment laboratory tasks and processes, and - Better patient-clinician increasing limit of detection and communication and training of specificity. This will enhance data healthcare professionals traceability and archiving, and reduce - New non-traditional revenue the time spent on carrying out the stream tasks manually.

11 Our Focus HEALTHCARE Innovation

Transforming Healthcare The new Parkway DigiHealth and DigiCare mobile apps promise increased convenience for patients and doctors in Singapore.

Manage health, simply

*Make an View test Track clinic Estimate bill appointment results and and hospital Now Available *medical visits history (coming soon) New! Radiology report *Some features will be released progressively this year. Key Functions of DigiHealth app for Patients arkway Pantai in Parkway DigiHealth app • Online medical appointment Singapore reached a for patients submissions digital milestone with Geared towards enhancing the the release of two P overall patient experience, the • Viewable laboratory results with new mobile apps – Parkway new Parkway DigiHealth app trending graphs displaying medical DigiHealth for patients history provides simple solutions for and Parkway DigiCare for improved care management specialist doctors. • Access to radiology report such as and monitoring. Patients MRI, CT-scan are able to book and in time, manage appointments, while • Estimated bill size prior to actual enjoying faster access to their treatment laboratory results and medical records. • Locate specific specialist for further consideration Patients can also gain medical insights and information from COMING SOON: the app. For example, chronic • Real-time booking of Parkway care patients who frequent Shenton GP visits, Executive Health hospital facilities and services Screening and basic health screening will be able to chart their appointments treatment history and health • Simplified pre-admission status, giving them accurate registration with SingPass login feedback on their progress over time.

12 APR - JUN 2019 Parkway DigiCare app for doctors

The Parkway DigiCare app gives allowing doctors to view patients’ accredited specialists quick and lab results and records. convenient access to Parkway related services. There are plans to further expand Key Functions the capabilities of both apps, of DigiCare app With everything from accounts with future updates that will for Doctors further enhance the end-user receivables to filing of letter of experience for patients, doctors • Seamless collaboration to certificate with the convenience and caregivers alike. facilitate filing of e-LOC (electronic on their mobiles, the Parkway letter of certificate) DigiCare app aims to enhance Reflecting the group’s efficiencies – allowing doctors commitment to fostering • Doctors and selected clinic and their teams to fully focus on an ethos of innovation and assistants can view accounts receivables from patients admitted patient care. ingenuity, Parkway Pantai will into Parkway Hospitals, allowing continue to bank on the benefits for increased efficiency in Parkway DigiCare is developed to of digital technology to ensure administrative tasks link to the Lab Plexus system too, the best possible outcomes. Coming soon: • Immediate access to radiology reports and images

• Completion and submission of The launch of the two apps is a small but important pre-admission form step to ensure that healthcare delivery remains relevant in today’s increasingly digitised world. I am sure the apps will be useful in serving and delivering better care to our patients and doctors. - Phua Tien Beng, Chief Executive Officer, Singapore Operations Division

Manage patients, simply

Account View test results Parkway’s Collaborate receivables and *medical facilities with other care Clinic Assistant Access history (coming soon) givers File e-LOC on the go

*Some features will be released progressively this year.

13 Our Work

Hearts Beating as One A new concept of integrated Cardiac Unit opens at Mount Elizabeth Novena Hospital in Singapore.

The team at Mount Elizabeth Novena Hospital celebrates the opening of the new concept cardiac ward.

The opening of the new Cardiac Unit is timely in meeting the growing demand for services at Mount Elizabeth Novena Hospital. We will continue to leverage technology and develop our staff o provide better wards also enables better to support the growth dedicated care for continuity of care from the same of each specialty so a full spectrum of nursing team. as to better serve our cardiac conditions, T patients. Mount Elizabeth Novena With the addition of the Cardiac Hospital opened a 20-bed Unit, the hospital achieved its - Stephens Lo, Chief Executive Cardiac Unit on 4 March planned maximum capacity of Officer, Mount Elizabeth Novena 2019. 333 beds. Hospital

The cardiac ward is Cardiac patients uniquely designed with a will receive configuration of 10 high enhanced holistic dependency and 10 general care at the new beds within the same space. ward. This promotes efficiency of care and exposure to shared expertise and skills, boosting the competencies of the cardiac care team.

Having the high dependency units close to the general

14 APR-JUN 2019 Workplace Well-being A new one-stop occupational health clinic in Melaka, Malaysia.

A one-stop clinic led by Dr Norhayati Md Amin (fifth from the right) with her employees.

o meet the includes occupational health, growing demand occupational health consultancy for occupational and travel health services. health services, T The centre also offers a new clinic offering vaccinations, electrocardiogram, comprehensive occupational health services and audiometry tests, spirometry medical care opened in tests, and alcohol and drug Pusat Komersial Cendana tests. Stress tests and laboratory Ayer Keroh, Melaka on and radiology services are also 26 April 2019. available through partnerships with affiliated healthcare service Led by Dr Norhayati providers. Md Amin, a renowned Sharing a light-hearted moment during Public and Occupational The clinic aims to help a tour of the new clinic. Health Physician with 12 companies combat workplace years of experience in injuries and illnesses, and at the occupational health, the same time support and improve one-stop clinic offers a staff’s well-being, safety and full range of services that health.

15 Our Work

Conquering Chronic Lung Disease Gleneagles Global Hospitals, Lakdi-ka-pul, in India introduces the country’s largest lung transplant programme.

Dr K Ravindranath (second from left), Chairman of Gleneagles Global Hospitals, unveils a dedicated institute to treat lung diseases.

o address the Lung Transplant, Stem Cell We have been a pioneer growing number Therapy and Thoracic Surgery, of liver and multi- of individuals that can improve both the organ transplants in India with T patient’s quality of life and and have a strong complex and chronic lung chances of survival. diseases, Gleneagles Global legacy of success. Hospitals, Lakdi-ka-pul, With our success in launched the Institute of It adopts the latest technology lung transplant at our such as Video-assisted Advanced Lung Disease in hospitals in Chennai, Hyderabad on 29 March 2019. Thoracoscopic Surgery to provide Bengaluru and Mumbai, the best care for patients. Through its comprehensive we are now launching and multi-disciplinary The Institute is headed by this Institute to help a approach, it will provide Dr Ravipati Srinivasa Kumar, larger number of people patients with highly Senior Consultant, Interventional with end-stage lung specialised evaluation and diseases. treatments. Pulmonologist, along with a multi-disciplinary team that - Dr K Ravindranath, Chairman of Gleneagles The Institute offers advanced includes thoracic and cardiac Global Hospitals treatment options including surgeons.

16 APR-JUN 2019 Preserve Before Replace Gleneagles Global Health City, Perumbakkam in Chennai introduces India’s first Joint Preservation Clinic.

Marking the start of a new clinic to treat joint conditions.

One-third of the patients rthritis is not City, Perumbakkam in Chennai, just a medical launched a Joint Preservation who are currently advised condition of the Clinic on 28 February 2019. for knee replacement A elderly. There are surgery can be offered increasing cases of early Using the latest technology, the joint preservation, and arthritis in Indian youth new clinic offers procedures replacements can be due to sports injuries, such as arthroscopy, unloading malalignment and obesity. postponed for 10-15 surgery and treatments for years. The key to joint meniscus and root tears and However, knee replacement preservation is a holistic cartilage repair. surgery may not be the only approach that requires us treatment option, especially to understand the patient’s for younger patients who To preserve natural joints and require a high functional prevent further joint damage, the lifestyle, rather than knee after treatment. clinic will also assess the patient’s simply focusing on MRI condition and incorporate weight scans and X-ray results. To provide more management plans and exercises - Dr Clement Joseph, Head of comprehensive treatment, to facilitate successful joint the Institute of Orthopaedics, Gleneagles Global Health preservation. Gleneagles Global Health City

17 Our Work

Healthy Mind, Better Well-being New mental health service offered at Gleneagles Hong Kong.

Congratulations to the team at Daylily Ward for getting the ward up and running!

leneagles Hong and nurses specialised in Kong launched psychiatry to provide behavioural, “This service offers Hong Kong’s first psychological and medicational an additional option private inpatient treatment for patients with mild G for individuals who behavioural health service mental health conditions. “ on 28 February 2019. need inpatient care Comprising four double In conjunction with the service in a spacious, safe rooms, the new Daylily launch, Gleneagles Hong Kong and healing setting Ward receives patients also organised an information with quicker access to with mild mental health night for psychiatrists, relevant conditions such as anxiety stakeholder groups and non- specialist treatment disorder, bipolar disorder, governmental organisations in for optimal recovery.” depression, early dementia, the community to introduce to - Dirk Schraven, Chief Executive early psychosis and eating them inpatient services designed Officer, Gleneagles Hong Kong disorder. for patients with mild mental health conditions. The ward complements the hospital’s existing Behavioural Health Clinic and is equipped with eight beds and safety installations such as anti-collision protection and locked electric sockets. Dirk Schraven, Chief Executive Officer of Gleneagles Hong Kong said, “Gleneagles Hong Kong’s behavioural health ward is managed by a team of experienced psychiatrists Daylily Ward provides an exclusive and calming retreat.

18 APR-JUN 2019 Working Hand in Hand Gleneagles Jerudong Park Medical Centre and the Ministry of Health of Brunei Darussalam team up to promote healthy living to Bruneians.

leneagles Jerudong Park Medical Centre and G the Government of Brunei signed a Memorandum of Understanding on 18 April 2019 to boost healthcare services for the citizens of Brunei Darussalam.

As part of the hospital’s corporate social

responsibility efforts, a From left to right: Dr Peter Tay, Chief Executive Officer, Gleneagles Jerudong Park cheque for 120,000 Brunei Medical Centre, Dr Lim Suet Wun, Chairman of GJPMC and Group Chief Operating dollars was presented to Officer, IHH Healthcare, Dato Seri Setia Dr Haji Mohammad Isham Bin Haji Jaafar, the Ministry of Health, Minister for Health and Dr Hj Zulaidi Bin Haji Abd Latif, Deputy Permanent Secretary (Professional), Ministry of Health. Brunei Darussalam. It will support two initiatives that promote a healthy lifestyle Gleneagles Jerudong Park - Workplace and Health Medical Centre is a cardiac This public-private programme (WAH!) and facility jointly formed by the partnership will Brunei government and Parkway Happy Environment and further strengthen Lifestyle (HEAL). Pantai in 2002. and synergise existing efforts in promoting healthy lifestyles and preventing non-communicable diseases particularly heart diseases in Brunei Darussalam. - Dr Lim Suet Wun, Chairman of Gleneagles Jerudong Park Medical Centre and Group Chief Operating Officer, IHH Healthcare Dr Lim Suet Wun (left), Chairman of GJPMC and Group Chief Operating Officer, IHH Healthcare presenting a cheque to the Minister of Health, Dato Seri Setia Dr Haji Mohammad Isham Bin Haji Jaafar.

19 Our Work

Give Me Five Parkway Pantai units in Malaysia, Singapore and India secured big wins at the Pacific Society of Infection Control Congress.

Parkway Hospitals Singapore awarded for their delivery of quality disinfection and sterilisation services at the 9th Asia Pacific Society Behind The Scenes of Infection Control Congress. at Parkway Central Supply Department ive Parkway Pantai the 9th Asia Pacific Society units won awards of Infection Control Congress Step 1 - Pre-wash (Manual for delivering on 19 March 2019 in . intervention): Rinsing, F quality disinfection soaking and sorting of soiled and sterilisation services for A total of 28 entries from 11 instruments surgical instruments: countries vied for the coveted • Gleneagles Kuala Lumpur award. Step 2 - Auto washing (Malaysia) and disinfection: Washing and disinfecting of soiled • Parkway Central Ten winners were selected Sterilisation Services instruments in automatic based on stringent judging - Parkway Hospitals washers criteria that encompassed the (Singapore) delivery of quality disinfection • Gleneagles Global Step 3 - Packing (Manual): and sterilisation services Health City (India) Inspection, basic care and along with their commitment packing of disinfected • Fortis Healthcare (India) to education and research. instruments. • Apollo Gleneagles PET-CT Centre (India) Step 4 - Sterilisation: Cataloguing of packed This remarkable instruments and reprocessing achievement reflects of instruments via steam Parkway Pantai’s sterilisation. commitment to patient safety and superior Step 5 - Sterile Storage: clinical outcomes. Storing of sterile goods with The Central Sterile Supply proper cataloguing and good Department Centre of Packing the disinfected instruments environmental conditions. Excellence (CSSD COE) before preparing for cataloguing awards were handed out at and storage.

20 APR-JUN 2019 Uplifting the Culture of Service Mount Elizabeth Novena Hospital in Singapore introduces a service campaign to elevate the hospital’s service culture.

s a mark of their such as greeting patients commitment and fellow colleagues, or What are the 5-Ups? to service going the extra mile to do excellence, Mount something exceptional for Stand Up: I will take A personal responsibility to Elizabeth Novena Hospital others. provide superior service launched its 5-Ups Journey to all my internal service on 1 May 2019. The five- Colleagues can note down partners and external month campaign aims to customers. such heartfelt acts on a reinforce the 5-Ups service recognition card which Suit Up: I will pay special values embraced across they are to carry with them attention to my personal Parkway Pantai. grooming, dress code and at all times and place it in the way I communicate designated boxes. At the end (Verbal, Non-Verbal and During the campaign, staff Written Communication). are encouraged to observe of each month, the cards are and acknowledge each tabulated and the staff with Speak Up: I will create other’s service standards. the most recognition cards a positive first and last impression by always This can be simple acts will be acknowledged. being the first to extend a greeting, smile and a word of thanks.

Stay Up: I will deliver service consistently and accurately at the desired level of all I serve.

Step Up: I will seek to understand the service value of the people whom I serve and will strive to exceed their expectations when the opportunity arises.

Standing united for service excellence.

21 Our Work

Fighting Cancer with Nutrition Managing cancer with diet was the order of the day for Dietitian’s Day in Singapore.

Natalie Goh, Chief Dietitian at Mount Elizabeth Novena Hospital (far left), and her team of dietitians from the Singapore Operations Division, are all smiles as they share nutritional myths and facts surrounding cancer.

n conjunction with wasting. Dr Lee Kuo Ann, spread comprising high protein Dietitian’s Day, the Senior Consultant, Radiation appetisers such as bread dietetics team from the Oncology, Mount Elizabeth pudding, chocolate mousse and I Singapore Operations Novena Hospital, conducted a croissants with curry chicken, Division organised a half- talk to address the risk factors egg or tuna filling. day seminar on 16 March and side effects of cancer 2019 at Mount Elizabeth cachexia. Novena Hospital. Cancer treatment Complementing that was an can be strenuous and The seminar focused on educational skit, Kah Geh nutrition for patients during Xia, which is a play on the impose extra demands their cancer journey. pronunciation of the medical on a patient’s body. term, cachexia. Proper nutrition During advanced stages helps cancer patients of cancer, a patient may To cap it off, the Food and to manage their experience cachexia, which Beverage team from Mount condition. is characterised by extreme Elizabeth Novena Hospital weight loss and muscle served up an energy boosting

22 APR-JUN 2019 As part of the programme, informative posters were created by our dietitians to debunk common myths about cancer and food.

23 Our Work

Always Ready to Respond Malaysia Operations Division leapt into action to help victims of the chemical pollution at Pasir Gudang in Johor.

ver 6,000 residents in Pasir Gudang, Malaysia O were affected by toxic fumes emitted from the illegal dumping of chemical substances on 7 March 2019. Throughout the two- week crisis, more than 900 people were hospitalised and 111 schools were closed.

To support the medical rescue mission, the Ministry of Health turned to Parkway Pantai’s Central Working together on the medical rescue mission. Medical Facility (CMF), which is located closest Dr Abu Hasan, the CMF team In addition to providing medical to the affected area, to care to the victims of the toxic render prompt medical aid. treated many victims in a fumes, the CMF team also worked Led by Chief Medical Officer makeshift hall and contributed medical aids and supplies to tirelessly to provide round-the- clinical teams from governmental clock medical support to the workers of the two agencies that and non-governmental agencies. were responsible for containing and cleaning the pollution. Gleneagles Medini and Pantai Premier Pathology also donated With everyone’s combined additional medical supplies such effort, the toxic waste crisis as OT disposable gloves, R95 was successfully resolved on masks and thermoscans. 20 March 2019.

Did you know? Parkway Pantai is a key healthcare service provider for Malaysia’s leading oil and gas company, PETRONAS. Parkway Pantai operates their Central Medical Facility and clinics across Malaysia, including Twin Towers Medical Clinic at KLCC, Twin Towers Medical Clinic in Sepang, Rantau Parkway Pantai medical team PETRONAS Clinic and Kerteh Interplant Clinic in Terengganu. providing emergency medical support.

24 APR-JUN 2019 A Tale of Determination in Singapore gives a fighting chance to a Vietnamese orphan.

The Mount Elizabeth Hospital team join the Nuns in celebrating baby Hoai An’s full month.

ittle Trieu Hoai for treatment on 10 April 2019. An was found To mark her first month of life, abandoned in a the Mount Elizabeth Hospital L plastic bag hanging team threw a full-month party from a tree in Vietnam a few for Hoai An on 24 April 2019. days after she was born. Covered in open wounds News of the celebration and Hoai and on the brink of death, An’s plight received extensive she was suspected to suffer coverage in the media and from hydranencephaly, sparked a public outpouring of a disorder of the empathy and goodwill. central nervous system characterised by an The hospital team also set up enlarged head and a guestbook at its lobby for neurological deficits. The members of the public to express local doctors could do nothing for her. their well-wishes.

Baby Hoai An was brought These wishes were presented to under the care of the the baby and her guardian as a abbess of a local monastery, small parting gift when she was Venerable Minh Tai. With discharged on 19 June 2019. the help of local charity organisations, Venerable Hoai An eventually passed Minh Tai brought her to on peacefully in Vietnam on Mount Elizabeth Hospital 12 July 2019.

25 Our Work

Turning Two in Style Gleneagles Hong Kong commemorated their second anniversary with two memorable events.

The management team got behind the Bistro’s counter to serve staff their meals and cookies.

leneagles Hong Kong doubled their fun and excitement G with two events to mark its second anniversary.

APPRECIATION LUNCH The hospital’s management team rolled up their sleeves and made anniversary cookies cut into the shape of a ’2’ for the rest of their colleagues to enjoy.

The cookies were served to staff alongside a special lunch as a gesture of gratitude to acknowledge their hard work and service excellence. The management team put on their chef’s hats and baked away.

26 APR-JUN 2019 More than 850 guests reveled in the festivities at Gleneagles Hong Kong’s annual dinner and dance.

ANNUAL DINNER AND DANCE Celebrations went up a notch at Gleneagles Hong Kong’s annual dinner event. Set to the theme of “70s & 80s Hong Kong”, it was a night to remember as more than 850 staff, doctors and partners from NWS Holdings and the University of Hong Kong joined the party on 21 March 2019.

Taking the dinner’s theme to Gleneagles Hong Kong’s Chief heart, guests came dressed Executive Officer Dirk Schraven, on in an impressive array of the dance floor with choreographed retro fashion, fabulously retro dance performance! accessorised down to the last detail.

To top it off, Gleneagles The line-up for the dinner also Hong Kong’s Chief Executive included games, lucky draws and Officer, Dirk Schraven, performances by the hospital’s and his Department Heads talented staff. The doctors’ rock hit the dance floor with a band once again drew a huge

choreographed retro dance reception, belting out great hits A talented doctor belting out performance! from the 70s and 80s. hits from the 70s and 80s.

27 Our People

A Legacy of Loyalty

Parkway Pantai’s Singapore Operations Division expresses its appreciation to long serving staff.

Thank you for choosing to build your careers with the company. We acknowledge your contribution and importance in the ongoing success of the organisation. - Phua Tien Beng, Chief Executive Officer, Singapore Operations Division, Parkway Pantai

Serving together through the years.

he Singapore official retirement age of 62 Operations Division years old. held its annual T Long Service To the delight of the guests at the and Golden Years Service dinner, a special video montage Awards Ceremony 2019 of the award recipients was also in honour of over 600 screened. staff who have committed their career to the organisation. This year also marked the first time a special dinner was held At the Fairmont Hotel for 39 awardees with 30 years on 22 March 2019, 562 of service and beyond. The employees received awards awardees received a special for five to 30 years of service, commemorative gold coin as a while 64 were conferred token of appreciation for their Dr Tan See Leng, Managing Director the Golden Years Award for amazing journey with Parkway and Chief Executive Officer of IHH serving beyond Singapore’s Pantai. Healthcare with awardees

28 APR-JUN 2019 Recipient of Long Service Award - 15 years Hail to the Chief

Damien Anthony Pinto to cater towards Gleneagles’ Chief Butler, VIP patients. Today, the Butler Gleneagles Hospital Service embodies the Parkway Damien Anthony Pinto will tell Pantai mission to always put you his secret to happiness patients first. And Damien and success is simple – finding has worked to instil a service- balance and work that truly oriented ethos in his team. fulfils you. “You have to love what you do,” he said. Damien continues to go above and beyond to ensure the Damien’s 15-year tenure at comfort and happiness of Parkway Pantai in Singapore has his patients. Today, he draws been more a labour of love than strength from the support a vocation, with a background of his team, building lasting in hospitality serving him well relationships with many of the as Chief Butler at Gleneagles patients under his care. Hospital. Damien credits his wife as He joined Parkway Pantai as the foundation for his passion one of the pioneers of the and zeal at work. After all, a Butler Service. Beginning with wonderful family life is what a small team of 10, Damien brings Damien balance, allowing helped develop the training him to savour the rewards and programme which revamped the fulfilment that come with a service – refining things in order demanding profession.

My job allows me to be a people- person. Whether it’s patients or the staff, you must always listen to people. If the staff are happy, then the patients are happy.

Damien Anthony Pinto

29 Our People

Recipient of Long Service Award - 33 years and Golden Years Award (working beyond retirement age)

There’s always something to do in the ward and I can still lend a hand. I find that I still have the energy and the passion, so why not continue.

Alip’s case, history is still being written after 33 years.

The prospect of retirement has done nothing to slow her down. While she could have hung up Aliip JJan Bte Sheikh Mhd AAlii her spurs some time ago, Alip just could not ignore the call of duty. She is delaying the enjoyment of her golden years Good as Gold for another three years. Working as a Nurse Manager Alip Jan Bte that becomes their life’s work. entails a unique set of demands Sheikh Mhd Ali No one personifies this better and challenges. To achieve the Nurse Manager, than Alip Jan Bte Sheikh Mhd standards of patient care that Mount Elizabeth Hospital Ali, Nurse Manager at Mount is synonymous with Parkway They say that the most Elizabeth Hospital. Pantai, one of the key focus for meaningful lives are lived with Alip is to maintain positive team purpose. Those that devote Her journey in healthcare started dynamics with a diverse group themselves to a purpose often when she came across a nursing of team members. Alip takes it in find more than just reward and advertisement and signed up at her stride as she moves onwards fulfilment, but a worthy cause her sister’s encouragement. In in her career at the hospital.

30 APR-JUN 2019 Recipient of Long Service Award - 25 years All in the Family

Komathi d/o acknowledge her manager, To unwind from work, Govindasamy Rosalind Goh, for building Komathi finds simple Senior Executive, Medical a positive environment and pleasure in cooking and Records Department, culture at the Medical Records trying new recipes for her Department. family of four. Komathi d/o Govindasamy credits her family for her longevity on the job – a remarkable 25 years of service.

While her loving family at home has been the motivation behind her work, it is her second family – the people and colleagues at the Records Department – who have made it possible for her to achieve a long and fulfilling tenure at Parkway East Hospital.

If you are as fortunate as Komathi to be part of a family- oriented team, then it might come as no surprise that a quarter century can pass in a flash. Nonetheless, she considers herself lucky to be working at a place that feels like home. And she is quick to

My manager taught us patience and how to handle patients tactfully. But more importantly, she groomed us into professionals who acknowledge each other’s

needs to serve our Komathi d/o Govindasamy customers better.

31 Our People

Making Time For Things that Matter

For Dr Melissa Teo, Surgical Oncologist at Mount Elizabeth Novena Hospital, giving her patients the best possible chance to live life to the fullest is all the inspiration she needs.

or Dr Melissa Teo, Fast forward to today, Dr Teo help. With a 32kg tumour in having a nurse in her is a General Surgeon and one his abdomen, the patient had family gave her an early of the few accredited Surgical to drain his stomach daily. F glimpse into the world Oncologists in Singapore, and Requiring a complex procedure of healthcare. widely respected in the region for to remove his tumour, Dr Teo her expertise in the management was worried about the patient’s “My mom was with a cardio- of gastrointestinal cancers, long-term survival even after a thoracic group, and during my sarcomas, melanomas and successful surgery. primary 5 school holidays, peritoneal disease. I asked if I could go and watch a Almost a decade later, she surgery,” recalled Dr Teo fondly. Her daily schedule sometimes happily reports that her patient “I got hooked on it, standing includes as many as 11 surgeries, is in the pink of health – with in addition to rounds at the wards. there to watch for five or six a recent photo of him dancing Yet, she makes it a point to use the away at a New Year’s Eve party hours. After that, every holiday time she spends with her patients to prove it. I wanted to go back.” as a chance to add a personal touch and truly connect. Stories like this come as no “Eventually, I made my mom surprise. After all, Dr Teo bring instruments home, and I Dr Teo’s relationship with patients always considers the bigger started stitching chicken skins continues far beyond the five- picture when it comes to her at the age of 12,” she laughed. year post-surgery benchmark – patients. Taking into account the best indicator for long-term the circumstances of their lives, She might have known her health and stability for successful along with the impact that choice of profession early on, but procedures. In fact, many of her surgery could have on their achieving her goals still required patients continue to visit and keep families and loved ones, her years of determination, hard in touch despite being given a aim is not just to treat, but to work and family support. Dr Teo clean bill of health. give all her patients hope and also benefitted from generous the promise of a new lease and mentors who willingly offered An example that comes to mind is quality of life. knowledge and guidance as she a Jamaican patient who traveled advanced through her career. across the world to seek Dr Teo’s

32 APR-JUN 2019 Cancer Care at Parkway Pantai “If it’s big, bad and scary, or it has a name with more than three syllables, that’s when I come in,” explained Dr Teo. “Cancer work isn’t just prolonging survival, it’s about ensuring quality of life. In advanced stages, a multi-disciplinary team is required as you can’t treat with just one modality. At Parkway Pantai, you have access to many other specialists who are experts in their own discipline.”

MORE ABOUT THE DOCTOR

Work for Dr Teo is very much a family affair. Her parents were actively involved in setting up her clinic at Mount Elizabeth Novena Hospital, where her mother regularly helps out. Even the design of her logo of a striking graphic featuring a folded scalpel that mimics a cancer-awareness ribbon was created by her brother.

33 Our People

What do you wish to see in Gynaecologic Oncology in future? For women to have greater access to quality cancer care. They should be aware of the effective preventive and screening methods for cancer which are available. I would also like to see continuing research and development in the area of molecular and personalised medicine for better results and higher cure rates in some of the current difficult-to-treat cancers.

34 APR-JUN 2019 Practice Makes Perfect

Dr Suresh Kumarasamy, Consultant Gynaecologist/ Gynaecological Oncologist at Gleneagles Penang, learnt his knowledge to colleagues as the skills of his trade by treating many patients with well as the future generation of gynaecological cancer and complex gynaecological problems. doctors to enable more women to have access to better medical care.

r Suresh Kumarasamy However, he acknowledges that As an Adjunct Clinical Professor was trained in this work is not all rosy. When of Obstetrics and Gynaecology Gynaecological dealing with advanced cancer at the Royal College of Surgeons Oncology in the patients or patients who have a of Ireland and University College D Dublin Malaysia Campus, he United Kingdom and Australia. recurrence of their cancer, it is Upon his return to Malaysia in sometimes difficult to find them teaches medical students once 1996, he started a service for a cure. a week. In addition, he chairs Gynaecological Oncology and the Gynaecological Oncological complex gynaecological surgery “That is why I am a strong Sub-committee of the Obstetrical & Gynaecological in Penang. “It was the first such advocate for screening and Society of Malaysia and sits on service in the northern part of prevention of cancer. A pap the Council of the Asian Society the country, which led to many smear can detect cancer of the cervix in the pre-cancerous of Gynaecological Oncology. patients being referred to me for stage when it can be effectively Dr Suresh also lectures surgery and other treatments for treated. The HPV vaccine can extensively internationally. gynaecological cancer,” recalled prevent cancer of the cervix. Dr Suresh. Some genetic cancers can be prevented by prophylactic Dr Suresh’s medical speciality MORE ABOUT surgery,” said Dr Suresh. THE DOCTOR requires him to perform complex

and major surgeries which can He advises patients not to Had Dr Suresh Kumarasamy take up to four to five hours. ignore abnormal symptoms not been a Gynaecologist or Gynaecological Oncologist, he as early detection and correct would be flying the skies. He It brings Dr Suresh great treatment can often result in loves travelling and visiting satisfaction to see good patient good outcomes. unusual places. His latest outcomes after a complicated travels include sailing along surgery, especially when his When Dr Suresh is not treating the coast of Croatia and going on a National Geographic patients continue to do well his patients, he gives back to expedition to the Galapagos. years after their treatment and the medical community by remain cancer free. teaching. He believes in passing

35 Our Lifestyle

Fitness and Healthy Living

Achieve your fitness goals with fitness trends and sports medicine insights.

aking good decisions intensity. This means specific training and maximising your routines carried out in short bursts, fitness options means or intervals, switching between high M having the right intensity and low and moderate bouts. information at your fingertips. Because staying injury free is a Another popular programme in gyms must for any active lifestyle. currently is circuit training. This entails a series of different exercises “We definitely see more people with one to two minutes rest or light Sports Medicine at getting active and starting to activity in between. The format Parkway Shenton exercise. However, they may features a “circuit” of training drills not be doing it right thus getting to cycle through, often a combination Focusing on preventative care, injured,” observed Dr Ethan of machines, weights and body-weight Parkway Shenton’s new sports Lim, Sports Medicine Doctor at exercises. medicine programme aims to Parkway Shenton. “Another big encourage healthy, balanced trend is people getting health and “In a circuit training programme, the lifestyles. fitness information online but not workouts are usually more varied,” doing things appropriately or explained Dr Lim. “The effects of Catering to everyone, its goal is to applying it correctly. This can be the exercise have some benefits enhance living through optimised seen even among sports trainers, of cardiovascular, metabolic and function. therapists, Yoga teachers and musculoskeletal training - but Pilates instructors.” without a specific performance goal. The Sports Medicine team delivers Comparatively, interval training can a comprehensive array of services be done with a performance outcome ranging from rehabilitation and HIIT VS CIRCUIT specific to a sport or activity such as therapy, to performance and TRAINING running or swimming.” training, and even diet and lifestyle management. The goal is to Let us take a closer look at two empower patients with knowledge trending fitness programmes - and improved understanding of how HIIT and Circuit Training. the body works.

HIIT, short for High Intensity By Appointment Only Interval Training, is a training Parkway Shenton Sports & programme involving exercises Preventive Medicine performed at varying or cyclical Tel: 6327 7273 Email: [email protected] One Raffles Quay North Tower #09-02 Singapore 048583

36 APR-JUN 2019 Staying off the InjurY List Dr Ethan Lim, Sports Medicine Doctor at Parkway Shenton, shares some sure-fire tips to help you along your journey towards staying fit and injury free.

blood flow to the muscles. Most warm- When you learn exercises from online up sessions will include a combination videos or by mimicking other people in of cardiovascular exercises, stretching the gym, it may be difficult to be aware and strength drills. Cardiovascular of your body form and function. exercises increase body temperature 1 and bring the heart rate up. While The Mayo Clinic also advises one to learn stretching the muscles prepares for to do each exercise correctly. The better Know your own physical activity and prevents injuries. your form, the better your results, and the less likely you are to hurt yourself. personal health and injury history If you are not sure whether you are doing a particular exercise correctly, Understand your fitness level and limits. ask a personal trainer or other fitness And when in doubt, consult a doctor. 3 specialists for help. What will be a safe and appropriate exercise for one person may be less Start slow and appropriate, or even detrimental, to progress at your another. Often people are not in touch with what their bodies can handle. So, own pace they may have unrealistic expectations The most common way people get injured and end up doing things that are not is by trying to do too much, too fast. 5 suitable for them and sustain injuries that are totally avoidable. Keep to an exercise regimen that your Remember to doctor, physiotherapist or trainer has cool down and recommended and progress slowly, stretch after increasing intensity over time. Cooling down after a workout is as important as warming up, according to The American Heart Institute.

2 After physical activity, your heart is still WARM UP WELL beating faster than normal, your body Warming up is especially important if the 4 temperature is higher and your blood activity stresses any joints or requires an vessels are dilated. So, if you stop too extended range of motion. Learn to do the fast, you could pass out or feel sick. exercises properly According to the National Sports After your workout, it is good practice Medicine Institute in the United Maintain proper posture and form to stretch when you are cooling Kingdom, the warm-up gently prepares when doing exercises. Injuries happen down because your limbs, muscles and the body for exercise by gradually when moving with the wrong form and joints are still warm. Stretching can help increasing the heart rate and circulation, technique which overly stresses the reduce muscle cramping, stiffness and loosening the joints and increasing joints and muscles. prevent injury.

37 Our Lifestyle

Good to the Bone

MOSAIC takes you through some of the fundamentals for good bone health.

s with all the different Osteoporosis is perhaps the most interconnected parts common bone disease. Literally of the human body, our translated to mean ‘porous bones’, A skeletal system serves it is a condition that causes bones several essential functions. The basic to become increasingly fragile, structure that provides us support, resulting in a higher likelihood bones help protect our soft tissue of breaks or fractures. Experts at and vital organs, while giving us the the National Institute of Health ability to move. pinpoint several inherent ‘risk factors’ that contribute to an Bone health is a crucial component to individual’s chances of suffering overall bodily function. Our bones also from osteoporosis. act as a store for minerals, distributing it to the rest of the body when Beyond a person’s age, which required. According to the National naturally increases the risk Health Institute, bones store minerals of osteoporosis as the body such as calcium and phosphorus to replenishes bone at a slower keep our bones strong. The minerals rate, ethnicity, gender and are released into the body when we family history are also important need them for other uses. factors to take into account. Other factors that have been known to The Mayo Clinic also highlights that contribute to a person’s risk of our bones are in a constant state of osteoporosis are diet, body weight change. The body cycles to break down and physical fitness. old bone, forming new bone to take its place. This process occurs with Read on to find out three simple greater efficiency when we are young, tips on how you can improve your allowing bone mass to increase. bone health naturally.

However, as we age, our bone mass reduces and this may bring on the risk of osteoporosis.

38 APR-JUN 2019 SIMPLE TIPS FOR BETTER BONES 3 Here are some simple nutrition and lifestyle tips that will have you on your way to better bone health. You are What You Eat

Strong bones require a diet that contains plenty of calcium. According to the Cleveland Clinic, calcium-rich foods include dairy products, bony fish like salmon and sardines, vegetables such as broccoli and kale, almonds, tofu and other soy products.

Other essential minerals that will give your bones a boost include magnesium, zinc and Omega-3 fatty acids. Since bones are comprised primarily of calcium, it is also important to note that the body absorbs only 500mg of calcium at a time, which means that recommended daily doses of between 1000 to 1500mg needs to be spaced out over the course of a day.

Time to take those Supplements

At times, the food we eat does not give us the adequate vitamins and minerals to ensure a balanced diet. Vitamins C, D and K are especially important for bone health.

Vitamin C stimulates the production of bone-forming cells, while its antioxidants help protect bones from damage. Vitamin D is vital to bone health in numerous ways, but especially because it helps the body absorb calcium. Vitamin K is known to boost bone formation and bone density. Taking supplements to ensure your body receives enough of these vitamins will go a long way to keeping your bones strong and healthy.

No substitute for Exercise

Physical exercise and fitness are crucial to bone health in more ways than one. Firstly, exercise is the best way to maintain a healthy weight, which helps reduce the stress on the bones, joints and body in general. Secondly, like our muscles, our bones become stronger the more frequently we exercise.

The Mayo Clinic contends that strength training and high impact exercises are the best for building and maintaining strong bones. Regardless of age, exercise is one of the best ways to promote bone health. Not only has it been proven that a proper workout routine helps boost the formation of new bone even in children, studies have also shown that specific exercises help to improve bone density and strength in adults.

39 Listing

OUR HEALTHCARE NETWORK IN THE REGION

Hospitals

BRUNEI CHENNAI MALAYSIA PANTAI HOSPITAL Singapore GLENEAGLES GLOBAL CHERAS HEALTH CITY, MSQH accredited GLENEAGLES JPMC PERUMBAKKAM GLENEAGLES GLENEAGLES HOSPITAL NABH accredited KOTA KINABALU PANTAI HOSPITAL JCI accredited MSQH accredited IPOH HONG KONG HYDERABAD MSQH accredited MOUNT ELIZABETH CONTINENTAL HOSPITALS GLENEAGLES HOSPITAL (ORCHARD) JCI, NABH accredited KUALA LUMPUR PANTAI HOSPITAL JCI accredited KLANG GLENEAGLES HONG KONG JCI, MSQH accredited AWARE GLENEAGLES MSQH accredited MOUNT ELIZABETH GLOBAL HOSPITALS, GLENEAGLES MEDINI NOVENA HOSPITAL L.B.NAGAR MSQH accredited PANTAI HOSPITAL JCI accredited INDIA NABH accredited KUALA LUMPUR GLENEAGLES PENANG JCI, MSQH accredited PARKWAY EAST HOSPITAL GLENEAGLES GLOBAL JCI, MSQH accredited JCI accredited BENGALURU HOSPITALS, LAKDI-KA-PUL PANTAI HOSPITAL BGS GLENEAGLES GLOBAL PANTAI HOSPITAL MANJUNG HOSPITALS, KENGERI KOLKATA AMPANG MSQH accredited UAE NABH accredited APOLLO GLENEAGLES MSQH accredited HOSPITAL PANTAI HOSPITAL GLENEAGLES GLOBAL JCI, NABH accredited PANTAI HOSPITAL PENANG HOSPITALS, AYER KEROH MSQH accredited DANAT AL EMARAT RICHMOND ROAD MUMBAI MSQH accredited HOSPITAL FOR WOMEN GLENEAGLES GLOBAL PANTAI HOSPITAL AND CHILDREN HOSPITALS, PAREL PANTAI HOSPITAL SUNGAI PETANI BATU PAHAT MSQH accredited MSQH accredited Amanjaya Specialist Centre

Medical Clinics

CHINA SHANGHAI CENTRE INDIA Singapore MARITIME MEDICAL MEDICAL AND DENTAL SERVICES CENTERS NIPPON MEDICAL CARE BEIJING CHENNAI parkway shenton SHANGHAI JIN MAO JINGSHUN MEDICAL GLENEAGLES GLOBAL CLINICS TOWER MEDICAL CENTER CENTER CLINIC, ADYAR SUZHOU PARKWAY EXECUTIVE CHENGDU SIP MEDICAL AND HEALTH SCREENING SHENTON HEALTH DENTAL CENTER MALAYSIA CLINIC A&E / 24-HOUR WALK IN CLINICS SHANGHAI (All 4 hospitals) GLENEAGLES MEDICAL HONG KONG KUALA LUMPUR AND SURGICAL CENTER TWIN TOWERS MEDICAL CENTRE ang mo kio family MEDICAL CLINIC JIN QIAO MEDICAL PARKWAYHEALTH AND DENTAL CENTER CENTRAL HONG KONG MEDICAL CENTER XINTIANDI SPECIALTY AND INPATIENT CENTER

Ancillary Medical Services

HONG KONG INDIA MALAYSIA Singapore PARKWAY COLLEGE

iXCHANGE ANGSANA MOLECULAR APOLLO GLENEAGLES PANTAI INTERGRATED parkwayHEALTH ANGSANA MOLECULAR AND DIAGNOSTICS PET-CT CENTRE REHAB LABORATORY AND DIAGNOSTICS PANTAI PREMIER PARKWAYHEALTH PATHOLOGY RADIOLOGY

Information is correct as of January 2019