Dubrovnik FUA Report on Passengers Landside

LAirA Landside Airport Accessibility

III. Report: Understanding needs of passengers for mobility (behavious and habits)

- February, 2018.

Zračna luka Dubrovnik d.o.o., Dobrota 24, Močići, CLIENT 20213 Čilipi, Croatia

Mobilita Evolva d.o.o. – Froudeova 5, 10 020 Zagreb, Croatia CONSULTANT

DOCUMENT Report no. 3 - FINAL TYPE

STUDY Una Vidović, mag. ing. arch. DIRECTOR Una Vidović, mag. ing. arch.

EXPERT TEAM Expert Team Leader – LEADER architect

Božo Cicvarić, mag. ing. traff. Expert Team Member - traffic engineer Klara Mahmić, mag. geogr. Expert Team Member - Masters degree in geography (GIS expert)

PARTICIPATED Tomislav Vešligaj, mag. ing. traff. IN STUDY Expert Team Member - DEVELOPMENT traffic engineer Alen Tursunović, mag. ing. traff. Expert Team Member - traffic engineer

Viktor Jozić, mag. ing. traff. Expert Team Member - traffic engineer

DIRECTOR Una Vidović, PhD. Architect.

Contents Passengers survey Airport Dubrovnik ...... 4 Interviewing passengers at the Dubrovnik Airport ...... 5 MODALITY ANALYSIS ...... 16 Herceg Novi ...... 29 Nikšić ...... 30 Trebinje ...... 31 Budva ...... 32 Mostar ...... 33 Tivat ...... 34 Trend for travel development in the period by 2017. – 2025. Year ...... 35 Herceg Novi ...... 36 Nikšić ...... 37 Trebinje ...... 38 Budva ...... 39 Mostar ...... 40 Tivat ...... 41 Trend for travel development in the period by 2017. – 2025. Year ...... 42 PLANNED PROJECTS ON THE LANDSIDE OF DUBROVNIK AIRPORT ...... 43 Motivation for choosing public transport ...... 45 Motivation for choosing public transport ...... 46 USE OF CAR SHARING SYSTEM ...... 47 PROPOSALS OF ANTIOURED PASSENGERS ...... 47

Passengers survey Airport Dubrovnik

The purpose of making a passenger survey is to analyze the needs and habits of users of the Dubrovnik airport. There is a need to analyze the characteristics of mobility of passengers, their perception of mobility and knowledge of the transport possibilities of departure or arrival at Dubrovnik airport. The passenger mobility survey was made in accordance with the project partner’s methodology (proposed issues). It contains standardized questions to simplify data analysis and facilitate comparisons of results in the future. Additional questions were made according to the specific characteristics of the Dubrovnik Airport (eg seasonality problem) and to collect the required parameters in the I. report.

The survey was created in "Google Forms" for better data structure and simplicity. The results from Google forms have been further processed in Excel to be well presented in this report.

There were two types of passenger survey:

• a printed passenger survey - interviewing passengers personally at the Dubrovnik airport • online traveler survey - travelers fill in a survey on Google forms (required Internet connection)

According to the needs of the project, the focus was on 70% of domestic passengers leaving Dubrovnik airport (outgoing) and passengers from neighboring countries, including Dubrovačko – neretvansku county, BiH (Municipality Neum and Ravno), Republic Srpska (Trebinje Municipality), Montenegro (Herceg Novi and Kotor). The remaining 30% of respondents are passengers outside these areas.

Figure 1: Online passenger survey Source: Mobilita Evolva Figure 2: Online Passenger Survey Source: Mobilita Evolva

Interviewing passengers at the Dubrovnik Airport

Survey of passengers at the Durbovnik airport was carried out in the period 22.01.2018. - 26.01.2018. and online in the weeks following these dates.

Survey at the airport was carried out at three terminal locations, at Dobrota 24, Močići, 20213 Čilipi, Croatia.

Figure 1: Passenger surveying period

Four polling stations for passengers at the airport are: • Check-in area • Departure hall of international flights • Departure hall of domestic flights • Arrival hall

The survey was conducted in both Croatian and English on domestic and foreign passengers.

On Monday 22.01. and on Tuesday, January 23, 2018, a pilot survey was conducted to evaluate the quality of the survey question's structure. It was concluded that no additional modification is required and that the survey is at a satisfactory level functional.

Table 1: Schedule of departure flights, week 22.01.-26.01.2018.

NUMBER OF DEPARTING FLIGHTS: 6

Departure time from Number of flight in a day Airport Dubrovnik 1. flight 06:40 ZAG 2. flight 13:20 SPU/RJK

3. flight 13:55 - cancelled ZAG 23.01.18.

TUESDAY 4. flight 15:50 - cancelled ROME 5. flight 16:30 FRANKFURT

6. flight 21:50 ZAG

NUMBER OF DEPARTING FLIGHTS: 4 Departure time from Number of flight in a day Airport Dubrovnik 1. flight 06:40 ZAG 2. flight 08:55

24.01.18. 3. flight 13:20 ZAG

WEDNESDAY 4. flight 16:25 ZAG NUMBER OF DEPARTING

FLIGHTS: 6

Departure time from

Number of flight in a day Airport Dubrovnik 1. flight 06:40 ZAG 2. flight 13:20 ZAG

3. flight 13:55 25.01.18. 4. flight 16:30 THURSDAY 5. flight 19:15 6. flight 21:50 ZAG

NUMBER OF DEPARTING

FLIGHTS: 3 Departure time from Number of flight in a day Airport Dubrovnik 1. flight 06:40 ZAG

26.01.18. 2. flight 13:20 ZAG FRIDAY 3. flight 16:25 ZAG

Figure 1: Passenger surveying in Check-in area Figure 2: Passenger surveying in Check-in area Source: Mobilita Evolva, 22.01.2018. Source: Mobilita Evolva, 23.01.2018.

Figure 3: Passenger Surveying in Check-in area Figure 4: Passenger Surveying in Departing Hall Source: Mobilita Evolva, 22.01.2018. Source: Mobilita Evolva, 25.01.2018.

Figure 5: Passenger Surveying in Check-in area Figure 6: Employee Surveying Source: Mobilita Evolva, 24.10.2018. Source: Mobilita Evolva, 23.01.2018.

Figure 7: Posters of Project in Check-in Hall Figure 8: Poster of Project in Check-in Hall Source: Mobilita Evolva, 22.01.2018. Source: Mobilita Evolva, 22.01..2018.

A survey of passengers was carried out every day between 22.01.-26.01.2018. at least two hours before the departures of the aircraft when passengers arrive at the airport on the anticipated flights. Three weeks in total. Outbound flights were the priority of the survey for the needs of the project. Since a large part of the survey was conducted in the Check-In area, including Café, arrivals were also surveyed. In the mentioned survey locations, the passengers were questioned about their profile (gender, age, occupation, residence), their current flight, departure point and destination, indication of the problem of arrival at the Dubrovnik airport and so on. The basic form of the survey consists of: • GENERAL INFORMATION - PART 1 (survey / site specifications, time) • GENERAL INFORMATION - PART 2 (passenger profile / characterization) • CHARACTERIZATION OF MOBILITY DESCRIPTION OF ACCESS AND MOBILITY OF DUBROVNIK AIRPORT • PERCEPTION OF ACCESSIBILITY AND MOBILITY OF DUBROVNIK AIRPORT Five interviewers participated with the help of student workers depending on the schedule of flights. Because of the meteorological conditions (bora) several flights were canceled and passengers were transported by buses to Split on the following flights from Split airport which was an overriding circumstance when collecting the survey. Total of more than 850 passengers were surveyed.

1. ANALYSIS OF SURVEY RESULTS In the general analysis of the surveyed passengers, the number of passengers is shown by structure, age, sex, level of education, employment status, purpose of travel, the way of buying a freight ticket, passengers on a used airline and destinations. Surveyed passengers structure

Graph 1: Surveyed passengers structure

5,48% 3,05%

33,13%

58,34%

arriving passenger

domestic traveler flying from ZL Dubrovnik (departure)

foregin traveler flying from ZLD (departure)

passengers with residency in neighbouring countries (BiH (Municipality of Neum and Ravno) + part of Rep. Srpska (Municipality of Trebinje) + Crna Gora (Municipality of Herceg novi and Kotor) flying from ZLD (departure)

From the graph 1 it is evident that the majority of the number of domestic passengers traveling from the airport of Dubrovnik is among the total number of surveyed passengers, followed by foreign passengers traveling from Dubrovnik airport. There were only 5,48% passengers from the neighboring countries of BiH (municipalities of Neum and Ravno) and part of Republic Srpska (Trebinje municipality) and Montenegro (municipalities of Herceg Novi and Kotor). The smallest number of passengers was surveyed who had landed to the airport.

Figure1: Catchment area 300 km from the airport Dubrovnik

Source: Author

The following tables and graphs will show the passengers by age and gender and the level of education.

Graph 2: Structure by gender

47,6% Female 52,4% Male

Graph 3: Structure by age

27,80% 30,00% 26,08%

25,00%

18,70% 20,00% 17,71%

15,00% 9,10% 10,00%

5,00% 0,62% 0,00% 12 - 17 18 - 25 26 - 35 36 - 50 51 - 65 65 <

Graph 4: Structure by education

15,06%

bachelor/master degree 29,74% 54,59% elementary school high school postgraduate degree

0,61%

From the data presented above, it is clear that the most frequent travelers with high school education are aged 36-50 and 26-35 years. Men and women are equally represented. According to the purpose of travel surveyed passengers are divided into two groups - business and private. Private travelers are further divided on the reasons of private travel, which include: obligations, visits to relatives and friends, rest, health and the rest

Graph 5: Reason of travel

bussiness 41%

private 59%

Graph 6: Reasons for private travel

reasons for private travel 80,00% 61,92% 60,00% 40,00% 21,34% 20,00% 6,49% 4,81% 5,44% 0,00% 1

education (e.g. studying abroad...) healthcare leisure/holiday/tourism visiting relatives & friends other private

From the graph it is apparent that 59% of travelers travel from private and 41% for business reasons. When sharing personal reasons most common reason is tourism (61.92%), followed by a visit to relatives and friends (21.34%), and education (6.49%) and health care (4.81%). Overall the most common reason for travel is business.

The following graphs show the most prominent carriers, how to buy an airline ticket and most often where the surveyed passengers go.

Graph 7:The most prominent carriers

Vueling Airlines 6,98%

Turkish Airlines 3,92%

Trade Air 0,49%

Lufthansa 3,43%

Iberia 0,12%

Flybe Airlines 0,24%

Croatia Airlines 72,34%

Corendon 7,10%

Air Canada 0,12%

Graph 8: the way of buying tickets

web-search flight engine 18,23%

travel agency 25,49%

tour operator 1,35%

Company 0,62%

airport website 3,33%

airport ticket desk 4,19%

airline website 44,83%

airline phone call 1,97%

From the above graphs it is clear that the most significant carrier is Croatia Airlines and behind it are Corendon and Vueling Airlines. As far as car transport tickets are concerned, the most popular ways are through airline websites, internet search, and travel agencies. The most represented destinations according to which surveyed passengers are flying are Zagreb (493), Frankfurt (66), Rome (36) and Istanbul (29).

MODALITY ANALYSIS

Display of used means of transportation to Dubrovnik Airport.

Graph 9: Modal share bus (line transport) (Libertas)

Call-a-ride 1,03% 0,77% 4,36% 8,97%

9,49% car as a driver (private car)

car as a passenger (private car)

9,49% Charter

coach - intercity/regional/international 4,36% bus multimodal

1,54% rent-a-car 0,90%

shuttle bus 12,18% 46,92% taxi

Uber

The modal share shows the ways by means of transport as the surveyed passengers arrived at the airport of Dubrovnik. From the view it is evident that the largest number of airport users comes by private car as a passenger (46.92%). In the surveyed area, 12.18% of the passengers to the airport arrived with the Charter bus. Of the more representative transport there are Shuttle buses, taxi transport and passengers arriving by private car. The least represented forms of transportation are interurban, regional, international bus service and city liner transport.

Figure 2: Spatial distribution of mode: car as passenger

Source: Author

Figure 3: Spatial distribution of mode: car as a driver

Source: Author

Figure 4: Spatial distribution of mode: intercity coach

Source: Author

Figure 5: Spatial distribution of mode: rent a car

Source: Author

Picture 6: Spatial distribution of mode: taxi

Source: Author

Analysis of the use of a car as a means of transport from Dubrovnik to the airport.

Graph 10: Reason of using car

time saving 3,02%

profitability 5,39%

other means of transport are not favourable 10,99%

I am not aware of other solutions 1,29%

company paid 1,08%

comfort 0,65% 64,22%

most convenient

habit 7,97%

because of distance 5,39%

Graph 11: education of car user

14,29%

53,40%

bachelor/master degree elementary school high school postgraduate degree 32,08%

0,23%

Graph 12: status of car user

4,40% 10,19%

8,33% employed pupil 7,64% retired self-employed

1,16% student unemployed

68,29%

Using the car as a means of transport is the most popular way to get to the airport. The biggest reason is that such access to the Dubrovnik airport is the simplest because the conditions for other forms of transportation are not favorable. To a lesser extent are the reasons for distance and financial profitability. This type of transport is largely used by employed passengers with bachelor/master degree.

Analysis of Shuttle buses as a means of transportation from Dubrovnik to the airport.

Graph 13:reason of Shuttle bus user

profitability 36,78%

time saving 8,05%

other means of transport are not favourable 2,30%

most convenient 45,98%

habit 4,60%

because of distance 2,30%

Graph 14: status od Shuttle bus user

1,28% 19,23%

3,85% employed retired 5,13% self-employed student unemployed

70,51%

Graph 15: education of Shuttle bus user

14,29%

bachelor/master degree high school postgraduate degree

50,65% 35,06%

Shuttle bus surveyed passengers use it because their form of transportation is the simplest and finest most cost-effective one. It also saves time on travel. Shuttle bus users are most often employed with postgraduate degree.

Analysis of taxi transport as a means of transport from Dubrovnik to the airport.

Graph 16: Reason of Taxi user

other 8%

time saving 8%

other means of transport are not favourable 5,33%

habit 13,33% 60%

most convenient

because of distance 5,33%

Graph 17: Status of Taxi user

10,67% 1,33%

10,67%

employed retired self-employed student 10,67% unemployed 66,67%

Graph 18: Education of transport user

22,97%

bachelor/master degree 14,86% elementary school high school postgraduate degree 60,81% 1,35%

Taxi services use employ with bachelor/master degree as they consider this form of transportation simpler and on that way save on travel time.

ANALYSIS OF RENT -A- CAR SERVICES AS A TRANSPORT MODE TO DUBROVNIK AIRPORT

Graph 19: Reason of Renta-a-car user

time saving 6,25%

profitability 12,50%

other means of transport are not favourable 6,25%

most convenient 53,13%

I am not aware of other solutions 6,25%

because of distance 15,63%

Graph 20: Education of rent-a-car user

21,88%

bachelor/master degree high school postgraduate degree 12,50% 65,63%

Graph 21: Status of rent-a-car user

6,06% 15,15%

employed self-employed student

78,79%

Rent-a-car service is used by passengers not only because it is the simplest form of transportation, but also because of the savings on travel time, financial viability and distance.

Herceg Novi The average time to the airport is 37.5 minutes.

Grafikon 1 Mode of transfer to the airport

car as a driver (private car) 16,7% 25,0% car as a passenger (private car) 8,3%

coach - intercity/regional/internation al bus rent-a-car 50,0%

Grafikon 2

Reason of chosen mode

habit 15,38%

because of distance 7,69%

I am not aware of other solutions 7,69%

other means of transport are not 15,385 favourable

most convenient 46,15%

the only way 7,69%

The above graphs show the information on how to arrive from Herceg Novi to Dubrovnik Airport and their reasons for choosing this type of transport. As can be seen, most of them have opted for a private car as a means of transport, either as a driver or as a passenger, and the main reason for choosing such a vision of transport is the simplicity.

Nikšić The average time to the airport is 1.92 h.

Graph 23: Chosen mode of transport from Nikšić to the airport

Chosen mode of transfer car as a driver 17%

car as a passenger 83%

car as a driver car as a passenger

Graph 24: Reasons for choosing particular mode

Reasons of chosen mode of transport

time saving 12,5%

habit 12,5%

because of distance 12,55

other means of transport are not favourable 12,5%

most convenient 37,5%

profitability 12,5%

The above graphs show data analysis for Nikšić passengers, how they arrive to the airport and the reasons for choosing such a type of transport. Most of them decided for the car as a means of transport to the airport, either as a driver or as a passenger, while the main reason for choosing such a type of transport meant simplicity.

Trebinje The average time is 41 min.

Graph 25: Chosen mode of transport

Chosen mode of transfer

33%

67%

car as a driver car as a passenger

Graph 26: Reason for chosen transport mode

Reason for choosing particular transport mode

habit 9,09%

other means of transport are not favourable 9,09%

profitability 9,09%

most convenient 63,64%

because of distance 9,09%

The analyzed data presented in the graphs above show the way of arrival of passengers from Trebinje to Dubrovnik Airport and the reasons for choosing this mode of transport. Most of them decided for the car as a mode of transport to the airport, either as a driver or as a passenger, while the main reason for choosing such a type of transport meant simplicity.

Budva The average time to the airport is 1.87 h.

Graph 27: Chosen mode of transport from Budva to the airport

Chosen transport mode

25%

75%

car as a driver car as a passenger (private car)

Graph 28: Reason for chosen transport mode

Reason for chosen transport mode

most convenient 25%

other means of transport are not favourable

150%

25% the only solution

The above graphs show data analysis for Budva passengers, how they arrive at the airport and the reasons for choosing such a type of transport. Most of them diceded for the car as a means of transport to the airport, either as a driver or as a passenger, while as the main reason for choosing such a type of transport stated that the conditions were not favorable for other modes of transport. Other reasons were that it was the simplest way to transport it and that it was the only option at 5.00 am.

Mostar The average time to the airport is 2.85 h

Graph 29: Chosen transport mode

Chosen transport mode rent-a-car 10% car as a driver taxi 10% car as a passenger

coach - coach - intercity/regional/internat intercity/region ional bus al/international taxi bus 20% car as a driver car as a 50% rent-a-car passenger 10%

Graph 30: Reason for choosing particular mode

Reason for chosen transport mode

other means of transport are not favourable 7,69%

most convenient 38,46%

profitability 23,08%

because of distance 30,77%

The analyzed data presented in the above graphs show the way of arriving from Mostar to Dubrovnik Airport and the reasons for choosing this type of transport. Most of them decided for the car as a mode of transport to the airport, either as a driver or as a passenger, while the main reason for choosing such a type of transport meant simplicity. The next most frequent answer is the distance.

Tivat The average time to the airport is 72 minutes.

Graph 30: Chosen transport mode

Chosen transport mode

12%

88%

car as a driver car as a passenger (private car)

Graph 31: Reason for chosen transport mode

Reason for chosen transport mode

habit

most convenient

not familiar with other modes

other

because of distance

The above graphs show data analysis for Tivat passengers, the way they arrive to the airport and the reasons for choosing such a type of transport. Most of them decided for the car as a means of transport to the airport, either as a driver or as a passenger, while the main reason for choosing such a type of transport meant simplicity.

Trend for travel development in the period by 2017. – 2025. Year

Graph 32: Passengers flow forecast

Passengers flow forecast 3000 2488 2374 2500 2260 2145 2028 1910 2000 1793 1675 1562 1500

1000 464 484 503 363 384 404 424 444 500 342

0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

Source: author The cart shows the expected growth of domestic and foreign passengers in Dubrovnik Airport in the period of 2017 to 2025 y. The number of domestic passengers will increase from 342 to 503 passengers by 2025, while the number of foreign passegers will increase from 1562 to 2488 passengers

Herceg Novi The average time to the airport is 37.5 minutes.

Grafikon 3 Mode of transfer to the airport

car as a driver (private car) 16,7% 25,0% car as a passenger (private car) 8,3%

coach - intercity/regional/internation al bus rent-a-car 50,0%

Grafikon 4

Reason of chosen mode

habit 15,38%

because of distance 7,69%

I am not aware of other solutions 7,69%

other means of transport are not 15,385 favourable

most convenient 46,15%

the only way 7,69%

Nikšić The average time to the airport is 1.92 h.

Graph 23: Chosen mode of transport from Nikšić to the airport

Chosen mode of transfer car as a driver 17%

car as a passenger 83%

car as a driver car as a passenger

Graph 24: Reasons for choosing particular mode

Reasons of chosen mode of transport

time saving 12,5%

habit 12,5%

because of distance 12,55

other means of transport are not favourable 12,5%

most convenient 37,5%

profitability 12,5%

Trebinje The average time is 41 min.

Graph 25: Chosen mode of transport

Chosen mode of transfer

33%

67%

car as a driver car as a passenger

Graph 26: Reason for chosen transport mode

Reason for choosing particular transport mode

habit 9,09%

other means of transport are not favourable 9,09%

profitability 9,09%

most convenient 63,64%

because of distance 9,09%

Budva The average time to the airport is 1.87 h.

Graph 27: Chosen mode of transport from Budva to the airport

Chosen transport mode

25%

75%

car as a driver car as a passenger (private car)

Graph 28: Reason for chosen transport mode

Reason for chosen transport mode

most convenient 25%

other means of transport are not favourable

150%

25% the only solution

Mostar The average time to the airport is 2.85 h

Graph 29: Chosen transport mode

Chosen transport mode rent-a-car 10% car as a driver taxi 10% car as a passenger

coach - coach - intercity/regional/internat intercity/region ional bus al/international taxi bus 20% car as a driver car as a 50% rent-a-car passenger 10%

Graph 30: Reason for choosing particular mode

Reason for chosen transport mode

other means of transport are not favourable 7,69%

most convenient 38,46%

profitability 23,08%

because of distance 30,77%

Tivat The average time to the airport is 72 minutes.

Graph 30: Chosen transport mode

Chosen transport mode

12%

88%

car as a driver car as a passenger (private car)

Graph 31: Reason for chosen transport mode

Reason for chosen transport mode

habit

most convenient

not familiar with other modes

other

because of distance

Trend for travel development in the period by 2017. – 2025. Year

Graph 32: Passengers flow forecast

Passengers flow forecast 3000 2488 2374 2500 2260 2145 2028 1910 2000 1793 1675 1562 1500

1000 464 484 503 363 384 404 424 444 500 342

0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

PLANNED PROJECTS ON THE LANDSIDE OF DUBROVNIK AIRPORT

In accordance with the planned growth of passengers, plans are planned on the road system and parking places on the terrestrial side of the Dubrovnik Airport according to the phases shown in table xx. According to the above graph, plans are to build a multi-storey garage, to build new buses station, to build a new open parking lot for workers and visitors, the construction of a new open parking lot for rented cars and taxis, the construction od new public roads on the earth's strain of airport, the construction of new operational roads on the airport's terrestrial strain.

Table 1: Key projects and prices

DBV - key projects 2. phase 3. phase Road system and parking on the land side 2017.g. 2018.g. 2019.g. 2020.g. 2021.g. 2022.g. 2023.g. 2024.g. 2025.g. Construction of a 1 968 2 625 656 multi-storey garage 750 000 250 Building new bus 405 45 000 stops 000 Construction of a new open parking lot for 170 337 140 passengers and 000 875 000 employees Construction of a new open parking lot for rented cars and taxis Construction of new public roads on the 153 246 493 76 900 land side of the 800 550 100 airport Construction of new operational roads on the land side of the airport Source: Key Projects under Annex 3b Master Plan DBV

Motivation for choosing public transport

Graph 34: What would motivate you to use public transport?

Motivation for using public transport

good passenger information system 3,19% station near place where i am staying 18,05% comfort 13,26% shorter time of trip 13,60% good frequency 30,56% less congestion 1,68% cheaper tickets 16,54% cleanliness 1,34% app for trip planning 1,76%

The main motivations that passengers have put forward as a reason for using public from their starting point to Dubrovnik Airport are better frequency, respectively more frequent departures than present, stations nears their place of residence before arriving at the airport and cheaper carriers. For other more prominent reasons, there is a shorter travel time, a travel planning application, better information on the public transport timetable and comfort.

Motivation for choosing public transport

Graph 34: What would motivate you to use public transport?

Motivation for using public transport

USE OF CAR SHARING SYSTEM

Graph 35: Would you use car sharing?

If there would be car sharing service at the airport available would you be using it?

16%

43% maybe no yes 41%

The idea of introducing a car sharing system as one of the options for transport to the Dubrovnik Airport surveyed passengers in most (42 %) pleaded to use such a form of transportation. Of the total number of surveyed passengers, them 40 % of the participants did not use it. 16 % of the respodents might have used such transport system.

When looking at the division of used means of transport to Dubrovnik Airport based on employment, respectively the division of employees and the unemployed frim the top two graphs, it is evident that users of both division to Dubrovnik Airport come as private car passengers. From graphs it is also apparent that employed passenger use more different forms of transport to Dubrovnik Airport while in the case of the unemployed, in addition to the abovementioned mode, there is still an uber, call-a-ride, regional bus and shuttle bus.

According to the degree of education, passengers to the Dubrovnik Airport come to the greatest extent as travellers in private cars. Shuttle buses are mostly used by people with graduate/postgraduate studies and high school students.

PROPOSALS OF ANTIOURED PASSENGERS

- Better connectivity of the region by public transport - Increased public transport frequency - Better passenger information system

- Better public transport advertising system - Better information of passengers trough the web site - Integrated passenger transport - More traffic signs on access road to Airport