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An Existential Threat to Dublin Airport and for Ireland Inc” AUTUMN ISSUE 2019 Every flight begins a t the airport. Issue sponsored by: Facing a 22% airport charges cut: “an existential threat to Dublin Airport and for Ireland Inc” Interview: Dalton Philips, Chief Executive, daa Highlights from the ACI Countdown to 2020 Plus interviews with… EUROPE Annual Congress 10 key moments & trends that Securitas, Securiport, Royal changed the airport business Jordanian Airlines, Virgin The Sessions, the NetZero2050 in the past decade Hyperloop One & many more announcement & the Award Winners SALALAH AIRPORT 5 STAR AIRPORT Salalah Airport, a Gateway to Beauty CONTENTS 07 08 10 OLIVIER JANKOVEC, AIRPORTS IN DAA DIRECTOR GENERAL, THE NEWS ACI EUROPE Facing a 22% airport charges cut: A snapshot of stories from “an existential threat to Dublin Editorial: The moment of around Europe Airport and for Ireland Inc” realisation 16 21 24 COUNTDOWN TO 2020 SESAR RELATED EASA DEPLOYMENT AIRPORT 10 key moments & trends that GROUPING (SDAG) Addressing the Aviation Cyber changed the airport business in Risk Together the past decade Aeroporti di Roma improves the efficiency of airport operations through SESAR solutions Airports Council International Director: Media & Communications Magazine staff PPS Publications Ltd European Region, Robert O'Meara Rue Montoyer, 10 (box n. 9), Tel: +32 (0)2 552 09 82 Publisher and Editor-in-Chief Paul J. Hogan 3a Gatwick Metro Centre, Balcombe Road, B-1000 Brussels, Belgium Fax: +32 (0)2 502 56 37 Editor Ross Falconer Horley, Surrey RH6 9GA, United Kingdom [email protected] Assistant Editor Marta Dimitrova Director General Commercial Manager Julian Bidlake Tel: +44 1293 783851 Fax: +44 1293 782959 Olivier Jankovec Director: Membership Head Designer Richard Jende email: [email protected] Tel: +32 (0)2 552 09 72 Services & Events Graphic Designer Magdalena Matejewska [email protected] Danielle Michel © PPS Publications Ltd 2019 Tel: +32 (0)2 552 09 78 Fax: +32 (0)2 502 56 37 [email protected] The opinions and views expressed in Communiqué Airport Business are not necessarily those of ACI EUROPE or the Publisher. ACI EUROPE and PPS Publications accepts no responsibility or liability whether direct or indirect, as to the currency, accuracy or quality of the information, nor for any consequence of its use. CONTENTS CONTINUED 26 29 31 32 ACI EUROPE ANNUAL ACI EUROPE GENERAL ACI EUROPE BEST ACI EUROPE BEST ASSEMBLY & CONGRESS COUNSEL AIRPORT AWARDS AIRPORT AWARDS Transform or die – Airports & the Gérard Borel steps down as ACI Menorca Airport investing to protect Hermes Airports’ award-winning Sustainability challenge EUROPE General Counsel the island’s rich biodiversity against vision to be an Employer of Choice climate change 34 36 38 40 ACI EUROPE BEST ACI EUROPE BEST ACI EUROPE BEST ACI EUROPE BEST AIRPORT AWARDS AIRPORT AWARDS AIRPORT AWARDS AIRPORT AWARDS Gatwick wins ACI EUROPE Accessible Bilbao Airport recognised for Lyon-Saint Exupéry balancing Cork Airport wins ACI EUROPE Best Airport Award commitment to the community growth, quality of service, CSR and Airport Award sustainability 40 42 44 47 ACI EUROPE BEST PASSENGER CHECKPOINT AIRPORT OPERATIONS AIRPORT SECURITY AIRPORT AWARDS SOLUTIONS Single Source of Truth: AODB drives “Integrated aviation security Rome Fiumicino wins ACI EUROPE “Providing an intuitive experience operational efficiency solutions combining knowledge, Best Airport Award in ‘over 25m throughout the screening process” people and technology” passengers’ category 48 49 50 51 AIRPORT SECURITY AIRPORT SECURITY SUSTAINABLE AIRPORT OPERATIONS DEVELOPMENT Making manual baggage inspection “If airports lack the tools and systems IoT and the OPEX model: optimising simpler to accurately and quickly analyse The airport’s sustainability agenda airport operations data, [collection] is of little to no use” – contributing positively to a better planet and AVSEC 52 54 56 58 AIRPORT PEOPLE THE AIRLINE INNOVATION SHOWCASE OUTSIDE IN CONVERSATION Joanna Wild, Chief Commercial Passenger-focused innovation Ryan Kelly, Head of Marketing and Officer, Leeds Bradford Airport With Stefan Pichler, CEO Royal Communications, Virgin Hyperloop One Jordanian Airlines COMMERCIAL ASQ Commercial Survey Any Airport. Any Size. • Optimize non-aeronautical revenue • Enhance customer experience Understand your passengers experience Benchmark Follow new your airport with trends meaningful KPIs LANDSIDE / AIRSIDE Duty/Tax-Free Paid Shops Services Non-Duty-Free Shops Restaurant / Eating facilities 21 6 9 Satisfaction KPIs Commercial KPIs Passenger Profile Questions Contact Airports Council International (ACI) for more information: [email protected] www.aci.aero/ASQCommercialSurvey +1 514 373 1200 1682_ASQ_CommercialSurvey_210x297mm_V2.indd 1 2018-06-15 11:58 AM EDITORIAL n the mid-nineties, when I started out in the world of full time pro- fessional employment, it was not I uncommon to hear of companies and government’s “vision for 2020”. The roundness of the figure was appeal- ing, helped by a halo of culture-literate futurism. So, as we find ourselves counting down to that fateful date, what is the outlook? As we leave the hot summer months behind us, many airports across Europe have once again broken new records in terms of passenger traffic. But beyond these seasonal peaks, the pace of The moment growth in passenger traffic has been moderating since the beginning of the year. Even more worrying, freight traffic of realisation has been negative all along – dipping by more than -7% in June. This reflects the combination of economic, geopolitical and industry- By Olivier Jankovec, Director specific challenges which are also General, ACI EUROPE pointing to more turbulence in the com- ing months. Slowing economic growth, recessions risks, trade wars and the prospect of a hard-Brexit come along those not working in the sector is prob- are actually resulting in longer flight with overcapacity, rising fuels bills, ATM ably best encapsulated in the following paths and more CO2 emissions. It is disruptions, airline consolidation and quote: “Aviation is increasingly isolated high time that a collective action plan aircraft grounding & delivery delays. by a mindless mantra of limitless growth from (Government-controlled) ANSPs Under such circumstances, one could equals boundless societal good and the and the Network Manager specifically not possibly resent airlines for putting ultimate constraint of no substitute for addresses the Climate impact of ATM the brakes on their capacity growth and fossil fuel-based propulsion.”* inefficiencies. As our past ACI EUROPE network expansion. Hence, it is no coincidence (and no President, Michael Kerkloh, commented But while these are ultimately nothing surprise) that Mrs von der Leyen singled last June: “It seems the climate is not else than ‘business-as-usual’ challenges out aviation (together with the maritime yet an emergency for all.” affecting demand & supply, European sector) to stress that all sectors will Similarly, the review by the aviation is now bracing for a much more need to contribute to the EU decarboni- Commission of the EU Airport Charges fundamental issue: that of reconsidering sation agenda. “There will be change Directive and of its State aid guide- its societal value. to the way we travel and live” she said. lines will need to align with the Climate Over the past months, more and more While it is still unconfirmed what the Emergency. This should come with a Europeans have lived through their “Green Deal for Europe” will exactly greater emphasis on the ‘user pays’ ‘moment of realisation’ – the moment imply for aviation, it is hard to ignore the principle, as well as a recognition that when they understood the existential risks of punitive, unaligned and ulti- Europe’s airports will face increasing impact of the Climate Crisis, and with it mately ineffective policy approaches costs and investment to become more the vertigo of what this means for our and regulations. sustainable and meet their Net Zero societies, humankind… and their own The Dutch government’s EU-wide CO2 emission commitment by 2050. children. That collective realisation campaign for additional taxation Against that background, it is obvious might still be incomplete, but it will not without considering earmarking the that collective industry leadership will go in reverse. As it happens, it is about proceeds for decarbonising avia- be crucial to maintain aviation’s societal to fundamentally reshape European tion would certainly bring benefits relevance. That requires going beyond policy. The designated President of the for Finance ministers - but (very) CORSIA and setting a long-term ambi- European Commission, Ursula von der limited ones for the Climate. The sud- tion towards Net Zero for the whole Leyen, has announced a “Green Deal den decision of France last July to sector. This in turn involves identify- for Europe” within her first 100 days go ahead with its own aviation tax ing and working on related pathways, in office, with the objective of making will also do nothing to decarbon- but also coming to terms with different carbon neutrality mandatory by 2050 for ise aviation – and essentially looks growth prospects – and recasting the the whole EU. It looks like the political like window-dressing motivated by way aviation talks about itself. ‘moment of realisation’ is upon us – with domestic politics. The stakes could not be higher – and the aviation sector being very much in Meanwhile, only lip service is being they are definitely
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