Clapham Transport Users Group Response to Tfl/Dft Consultation
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History of the East London Line
HISTORY OF THE EAST LONDON LINE – FROM BRUNEL’S THAMES TUNNEL TO THE LONDON OVERGROUND by Oliver Green A report of the LURS meeting at All Souls Club House on 11 October 2011 Oliver worked at the London Transport Museum for many years and was one of the team who set up the Covent Garden museum in 1980. He left in 1989 to continue his museum career in Colchester, Poole and Buckinghamshire before returning to LTM in 2001 to work on its recent major refurbishment and redisplay in the role of Head Curator. He retired from this post in 2009 but has been granted an honorary Research Fellowship and continues to assist the museum in various projects. He is currently working with LTM colleagues on a new history of the Underground which will be published by Penguin in October 2012 as part of LU’s 150th anniversary celebrations for the opening of the Met [Bishops Road to Farringdon Street 10 January 1863.] The early 1800s saw various schemes to tunnel under the River Thames, including one begun in 1807 by Richard Trevithick which was abandoned two years later when the workings were flooded. This was started at Rotherhithe, close to the site later chosen by Marc Isambard Brunel for his Thames Tunnel. In 1818, inspired by the boring technique of shipworms he had studied while working at Chatham Dockyard, Brunel patented a revolutionary method of digging through soft ground using a rectangular shield. His giant iron shield was divided into 12 independently moveable protective frames, each large enough for a miner to work in. -
The Operator's Story Appendix
Railway and Transport Strategy Centre The Operator’s Story Appendix: London’s Story © World Bank / Imperial College London Property of the World Bank and the RTSC at Imperial College London Community of Metros CoMET The Operator’s Story: Notes from London Case Study Interviews February 2017 Purpose The purpose of this document is to provide a permanent record for the researchers of what was said by people interviewed for ‘The Operator’s Story’ in London. These notes are based upon 14 meetings between 6th-9th October 2015, plus one further meeting in January 2016. This document will ultimately form an appendix to the final report for ‘The Operator’s Story’ piece Although the findings have been arranged and structured by Imperial College London, they remain a collation of thoughts and statements from interviewees, and continue to be the opinions of those interviewed, rather than of Imperial College London. Prefacing the notes is a summary of Imperial College’s key findings based on comments made, which will be drawn out further in the final report for ‘The Operator’s Story’. Method This content is a collation in note form of views expressed in the interviews that were conducted for this study. Comments are not attributed to specific individuals, as agreed with the interviewees and TfL. However, in some cases it is noted that a comment was made by an individual external not employed by TfL (‘external commentator’), where it is appropriate to draw a distinction between views expressed by TfL themselves and those expressed about their organisation. -
Transport with So Many Ways to Get to and Around London, Doing Business Here Has Never Been Easier
Transport With so many ways to get to and around London, doing business here has never been easier First Capital Connect runs up to four trains an hour to Blackfriars/London Bridge. Fares from £8.90 single; journey time 35 mins. firstcapitalconnect.co.uk To London by coach There is an hourly coach service to Victoria Coach Station run by National Express Airport. Fares from £7.30 single; journey time 1 hour 20 mins. nationalexpress.com London Heathrow Airport T: +44 (0)844 335 1801 baa.com To London by Tube The Piccadilly line connects all five terminals with central London. Fares from £4 single (from £2.20 with an Oyster card); journey time about an hour. tfl.gov.uk/tube To London by rail The Heathrow Express runs four non- Greater London & airport locations stop trains an hour to and from London Paddington station. Fares from £16.50 single; journey time 15-20 mins. Transport for London (TfL) Travelcards are not valid This section details the various types Getting here on this service. of transport available in London, providing heathrowexpress.com information on how to get to the city On arrival from the airports, and how to get around Heathrow Connect runs between once in town. There are also listings for London City Airport Heathrow and Paddington via five stations transport companies, whether travelling T: +44 (0)20 7646 0088 in west London. Fares from £7.40 single. by road, rail, river, or even by bike or on londoncityairport.com Trains run every 30 mins; journey time foot. See the Transport & Sightseeing around 25 mins. -
London Connections OFF-PEAK RAIL SERVICES
Hertford East St Margarets Interchange Station Aylesbury, Banbury Aylesbury Milton Keynes, Luton Bedford, Stevenage, Letchworth, Welwyn Stevenage Harlow, Bishops Stortford, and Birmingham Northampton, Cambridge, Kings Lynn, Hertford Stansted Airport Limited services (in line colours) Wellingborough, Garden City Ware Rugby, Coventry, Kettering, Leicester, Huntingdon, Peterborough North and Cambridge and The North East Rye Limited service station (in colours) Birmingham and Nottingham, Derby Hatfield Bayford The North West House Escalator link and Sheffield Broxbourne Welham Green Cuffley Airport link Chesham Watford Bricket St Albans ST ALBANS HIGH WYCOMBE Amersham North Wood Abbey Brookmans Park Crews Hill Enfield Town Cheshunt Docklands Light Railway Watford WATFORD Cockfosters Theobalds Tramlink Garston How Park Potters Bar Gordon Hill Wagn Epping Beaconsfield JUNCTION Wood Street Radlett Grove Bus link Hadley Wood Oakwood Enfield Chase Railway Chalfont & Latimer Watford Bush Theydon Bois Croxley Hill UNDERGROUND LINES Seer Green Croxley High Street Silverlink County New Barnet Waltham Cross Green Watford Elstree & Borehamwood Southgate Grange Park Park Debden West Turkey Bakerloo Line Chorleywood Enfield Lock Gerrards Cross Oakleigh Park Arnos Grove Winchmore Hill Street Loughton Central Line Bus Link Stanmore Edgware High Barnet Bushey Southbury Brimsdown Buckhurst Hill Circle Line Denham Golf Club Rickmansworth Mill Hill Broadway Bounds Chiltern Moor Park Carpenders Park Totteridge & Whetstone Chingford Canons Park Burnt New Green -
Passenger Focus' Response to C2c's Proposed Franchise Extension July
Passenger Focus’ response to c2c’s proposed franchise extension July 2008 Passenger Focus – who we are and what we do Passenger Focus is the independent national rail consumer watchdog. It is an executive non- departmental public body sponsored by the Department for Transport. Our mission is to get the best deal for Britain's rail passengers. We have two main aims: to influence both long and short term decisions and issues that affect passengers and to help passengers through advice, advocacy and empowerment. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. We use our knowledge to influence decisions on behalf of rail passengers and we work with the rail industry, other passenger groups and Government to secure journey improvements. Our vision is to ensure that the rail industry and Government are always ‘putting rail passengers first’ This will be achieved through our mission of ‘getting the best deal for passengers’ 1 Contents 1. Introduction 3 2. Executive summary 3 3. Response to DfT consultation document 4 4. Appendix A: summary of consultation responses 10 5. Contact details 12 2 1. Introduction Passenger Focus welcomes the opportunity to comment on the Department for Transport’s (DfT) consultation on the proposal to extend c2c’s franchise by two years. Although the consultation process has not been formally set out we were aware of informal discussions for an extension since last year. We view the extension proposal as a very good opportunity for the c2c franchise to be revitalised with a fresh mandate to develop and improve operational performance as well as customer services. -
List of Accessible Overground Stations Grouped by Overground Line
List of Accessible Overground Stations Grouped by Overground Line Legend: Page | 1 = Step-free access street to platform = Step-free access street to train This information was correct at time of publication. Please check Transport for London for further information regarding station access. This list was compiled by Benjamin Holt, Transport for All 29/05/2019. Canada Water Step-free access street to train East London line Haggerston Step-free access street to platform Dalston Hoxton Step-free access street to platform Junction - New New Cross Step-free access street to platform Cross Canada Water Step-free access street to platform Clapham High Street Step-free access street to platform Denmark Hill Step-free access street to platform Haggerston Step-free access street to platform Hoxton Step-free access street to platform Peckham Rye Step-free access street to platform Queens Road Peckham Step-free access street to platform East London line Rotherhithe Step-free access street to platform Shadwell Step-free access street to platform Dalston Canada Water Step-free access street to train Junction - Canonbury Step-free access street to train Clapham Crystal Palace Step-free access street to platform Junction Dalston Junction Step-free access street to train Forest Hill Step-free access street to platform Haggerston Step-free access street to train Highbury & Islington Step-free access street to platform Honor Oak Park Step-free access street to platform Hoxton Step-free access street to train New Cross Gate Step-free access street to platform -
Customer: the 07:35 Left Over 6 Minutes Early. Yesterday the Bus
1416351 Customer: The 07:35 left over 6 minutes early. Yesterday the bus left over 5 minutes early. Response: No response required 1428677 Customer: Good morning I am a regular user of this route, please explain why the 07:02 Bus at Felthambrook Way(TW13) towards Hatton Cross did not run this morning, I and many others rely on this service to start getting to work. My observations are that these cancellations happen far too frequently, this is not acceptable particularly in the peak times when these buses are heavily used. Also despite recently "tinkering" with the timetable which has made life more difficult for the drivers concerned still DO NOT run to time often enough. I look forward to your response, thank you. Response: Dear Mr ROUTE H25 Thank you for contacting us about this service. I can understand your frustration and I am sorry for any inconvenience caused to you. We are totally committed to providing a first class bus network for our passengers and welcome any comments that will help us to improve our services. Sometimes if the traffic is unexpectedly busy or the operator is experiencing staff shortage, the buses can be delayed or services can be missed out. This can lead to a longer wait than usual for a bus to arrive. You will be pleased to know that we are always working with our operators to reduce the impact of these factors on the bus schedules. I have also contacted Abellio London who operate the H25 for us. They have investigated the late running of the 07:02 bus towards Hatton Cross and have reported that due to a gas leak and roadworks at Feltham Station Bridge where Temporary traffic lights were in operation it was necessary to curtail the 7:02 service and run it light to Hatton Cross in order to ensure that the service was balanced. -
Ticket Office Review
Board Date: 15 December 2016 Item: London Underground Ticket Office Review This paper will be considered in public 1 Executive Summary Decision required The Board is asked to note the paper and approve the action plan Previous The terms of reference of the review were previously circulated to Consideration Members. Sponsoring Contact Officer: Mark Wild Director Number: 020 3054 4308 Email: [email protected] Information Public classification Summary 1.1 The Mayor published London TravelWatch’s independent report examining the customer impact of ticket office closures on 2 December 2016. 1.2 The review, as promised by the Mayor in his manifesto, considered a range of evidence to determine the customer impact of the ticket office closure programme and other changes to London Underground’s station operating model. London TravelWatch’s report identifies a number of areas requiring improvement. 1.3 In response, we have prepared an action plan to address the recommendations in the report. Work to deliver the plan has commenced immediately and will be adjusted, if necessary, to take into account any feedback from the Board. 1.4 Planned changes include: • clearer focal points for customers seeking help from staff; • changes to uniforms to make staff more visible; • additional ticket machine functionality; and • measures to improve accessibility, including improvements to the “turn up and go” process and a trial of portable hearing loops. 1.5 While not a part of the terms of reference for the review, the action plan will also review staffing numbers and deployment. 1.6 We will provide the Customer Service and Operational Performance Panel with regular updates on the progress of the action plan. -
Smart Cards Contents
Smart cards Contents 1 Smart card 1 1.1 History ................................................ 1 1.1.1 Invention ........................................... 1 1.1.2 Carte Bleue .......................................... 2 1.1.3 EMV ............................................. 2 1.1.4 Development of contactless systems ............................. 2 1.2 Design ................................................ 2 1.2.1 Contact smart cards ..................................... 3 1.2.2 Contactless smart cards .................................... 3 1.2.3 Hybrids ............................................ 4 1.3 Applications .............................................. 4 1.3.1 Financial ........................................... 4 1.3.2 SIM .............................................. 4 1.3.3 Identification ......................................... 4 1.3.4 Public transit ......................................... 5 1.3.5 Computer security ...................................... 6 1.3.6 Schools ............................................ 6 1.3.7 Healthcare .......................................... 6 1.3.8 Other uses .......................................... 6 1.3.9 Multiple-use systems ..................................... 6 1.4 Security ................................................ 6 1.5 Benefits ................................................ 6 1.6 Problems ............................................... 7 1.7 See also ................................................ 7 1.8 Further reading ........................................... -
Agenda Reports Pack (Public) 19/07/2010, 19.30
For enquiries on this agenda please contact: Leah O'Donovan 020 8547 4623 e-mail:[email protected] This agenda is available on www.kingston.gov.uk/CommitteeMinutes 15 July 2010 PLEASE NOTE VENUE AGENDA A meeting of the KINGSTON TOWN NEIGHBOURHOOD COMMITTEE will be held at the NORTH KINGSTON CENTRE, RICHMOND ROAD, KINGSTON UPON THAMES on MONDAY 19 JULY 2010 at 7:30 pm Members of the Committee Canbury Ward Councillor Geoff Austin Councillor Andrea Craig Councillor Tim Dennen Grove Ward Councillor Chrissie Hitchcock Councillor Barry O'Mahony (Vice-Chair) Councillor Marc Woodall Norbiton Ward Councillor Stephen Brister Councillor David Ryder-Mills (Chair) Councillor Penny Shelton Tudor Ward Councillor David Cunningham Councillor Dennis Doe Councillor Frank Thompson EMERGENCY EVACUATION ARRANGEMENTS These will be announced at the beginning of the meeting. INFORMATION FOR MEMBERS OF THE PUBLIC Details on access to the meeting, asking questions, speaking on items and other information are just after the list of items. 2 QUESTION TIME The first 30 minutes are available to deal with questions to the Chair from members of the public. Further details are contained in the Further Meeting Information section overleaf. RUNNING ORDER Please note that the list of items below is NOT a running order Items may be taken in a different order depending on the interests of the members of the public present at the meeting. Please fill out a pink form, available at the start of the meeting, if you would like to request that a particular item is heard earlier. AGENDA A APOLOGIES FOR ABSENCE B MINUTES To confirm the minutes of the meeting held on 23 June 2010 C PETITIONS To receive any petitions from residents. -
Submissions to the Call for Evidence from Organisations
Submissions to the call for evidence from organisations Ref Organisation RD - 1 Abbey Flyer Users Group (ABFLY) RD - 2 ASLEF RD - 3 C2c RD - 4 Chiltern Railways RD - 5 Clapham Transport Users Group RD - 6 London Borough of Ealing RD - 7 East Surrey Transport Committee RD – 8a East Sussex RD – 8b East Sussex Appendix RD - 9 London Borough of Enfield RD - 10 England’s Economic Heartland RD – 11a Enterprise M3 LEP RD – 11b Enterprise M3 LEP RD - 12 First Great Western RD – 13a Govia Thameslink Railway RD – 13b Govia Thameslink Railway (second submission) RD - 14 Hertfordshire County Council RD - 15 Institute for Public Policy Research RD - 16 Kent County Council RD - 17 London Councils RD - 18 London Travelwatch RD – 19a Mayor and TfL RD – 19b Mayor and TfL RD - 20 Mill Hill Neighbourhood Forum RD - 21 Network Rail RD – 22a Passenger Transport Executive Group (PTEG) RD – 22b Passenger Transport Executive Group (PTEG) – Annex RD - 23 London Borough of Redbridge RD - 24 Reigate, Redhill and District Rail Users Association RD - 25 RMT RD - 26 Sevenoaks Rail Travellers Association RD - 27 South London Partnership RD - 28 Southeastern RD - 29 Surrey County Council RD - 30 The Railway Consultancy RD - 31 Tonbridge Line Commuters RD - 32 Transport Focus RD - 33 West Midlands ITA RD – 34a West Sussex County Council RD – 34b West Sussex County Council Appendix RD - 1 Dear Mr Berry In responding to your consultation exercise at https://www.london.gov.uk/mayor-assembly/london- assembly/investigations/how-would-you-run-your-own-railway, I must firstly apologise for slightly missing the 1st July deadline, but nonetheless I hope that these views can still be taken into consideration by the Transport Committee. -
Tfl Interchange Signs Standard
Transport for London Interchange signs standard Issue 5 MAYOR OF LONDON Transport for London 1 Interchange signs standard Contents 1 Introduction 3 Directional signs and wayfinding principles 1.1 Types of interchange sign 3.1 Directional signing at Interchanges 1.2 Core network symbols 3.2 Directional signing to networks 1.3 Totem signs 3.3 Incorporating service information 1.3 Horizontal format 3.4 Wayfinding sequence 1.4 Network identification within interchanges 3.5 Accessible routes 1.5 Pictograms 3.6 Line diagrams – Priciples 3.7 Line diagrams – Line representation 3.8 Line diagrams – Symbology 3.9 Platform finders Specific networks : 2 3.10 Platform confirmation signs National Rail 2.1 3.11 Platform station names London Underground 2.2 3.12 Way out signs Docklands Light Railway 2.3 3.13 Multiple exits London Overground 2.4 3.14 Linking with Legible London London Buses 2.5 3.15 Exit guides 2.6 London Tramlink 3.16 Exit guides – Decision points 2.7 London Coach Stations 3.17 Exit guides on other networks 2.8 London River Services 3.18 Signing to bus services 2.9 Taxis 3.19 Signing to bus services – Route changes 2.10 Cycles 3.20 Viewing distances 3.21 Maintaining clear sightlines 4 References and contacts Interchange signing standard Issue 5 1 Introduction Contents Good signing and information ensure our customers can understand Londons extensive public transport system and can make journeys without undue difficulty and frustruation. At interchanges there may be several networks, operators and line identities which if displayed together without consideration may cause confusion for customers.