E-DEMOCRACY AROUND THE WORLD A Survey for the Bertelsmann Foundation by Phil Noble & Associates, Summer 2001 E-Democracy around the World A SPECIAL SURVEY FOR THE BERTELSMANN FOUNDATION E-Democracy around the World By Andy Brack and Phil Noble Phil Noble and Associates 207 East Bay Street Charleston, South Carolina 29401 Phone 843.853.3002 • Fax 123.456.7890 Email
[email protected] Table of Contents CHAPTER 1 APPENDIX 1 Introduction 1 Trend review 61 CHAPTER 2 APPENDIX 2 Literature review of major works 6 Top 10 lists 63 CHAPTER 3 APPENDIX 3 E-Democracy: Online information 17 Other resources 85 CHAPTER 4 E-Democracy: Online services 26 CHAPTER 5 E-Democracy: Online participation 32 CHAPTER 6 E-Democracy: Economic considerations 38 CHAPTER 7 E-Democracy: Critical keys and barriers for success 42 CHAPTER 8 E-Democracy: Examples from around the world 49 CHAPTER 9 E-Democracy: Conclusion 58 E-DEMOCRACY AROUND THE WORLD Chapter 1 Introduction HOW E-DEMOCRACY IS ON THE WAY, BUT THERE’S STILL A LONG WAY TO GO A few short years ago when political Internet evangelists described ways the Internet could transform government, they asked audiences to imagine the possibilities – to imagine how citizens could renew licenses, pay bills, ask questions, discover information about government and take part in debate, all while sitting in the comfort of their home in front of their computer. Today, we no longer have to imagine. The dawn of e-democracy is changing the way people interact with government and politicians. Across the world, people are using the Internet in new ways to get information, use services and participate in democracy.