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March 22 2019 | ISSUE NO 2,101 | travelbulletin.co.uk Help clients unlock that holiday feeling

this week 19 9 22 agent bulletin event bulletin 12 UK & Ireland Win tickets to see agents mexico Find out why everyone’s ! were flying high at our talking about Airline Showcase Floating gardens & #SeeSouthScotland whirlwind tours S01 TB 2203 2019 Start_Layout 1 19/03/2019 14:27 Page 2 S01 TB22032019Start_Layout119/03/201914:27Page3

Cover Pictures: Main - © ajlatan Inset - © swisshippo 09 Stretching thesterlingwithbudgetbreaks across rvlultnc.kMarch222019 travelbulletin.co.uk since last springisRiga(up3.4%to £179),although £4 higherat£151.57,ariseof1.9%since then. – wasdown 11.1%year-on-year. Prices inBelgrade were accommodation, sightseeingcharges andcitytransport for two withwine,two nights’ three-star weekend Vilnius –includingarange ofdrinks,anevening meal Bucharest, Porto, ,Bratislava, Moscow andPrague. favourites, Krakow andTallinn. third respectively, withcosts lower thanperennial citybreak capital, withBelgrade andWarsaw coming insecond and with Eastern European citiesfeaturing prominently. that represent thebest value for Britishholidaymakers, Barometer hasrevealed thetop ten European citybreaks THE ANNUALPost Office Travel Money 2019CityCosts 04 individual potential through customised training and mentoring services aimed at fostering entrepreneurship and employment. employment. and entrepreneurship fostering at aimed services mentoring and training customised through potential individual industry, celebrated the launch of ‘BAME Women in Travel’ with an event which was held at ’s Royal Society of Arts. The B The Arts. of Society Royal London’s at held was which event an with Travel’ in Women ‘BAME of launch the celebrated industry, Women in Travel initiative will assist black, Asian and minority ethnic women in the travel and industry to fulfil thei fulfil to industry tourism and travel the in women ethnic minority and Asian black, assist will initiative Travel in Women WOMEN IN Travel CIC, the social enterprise dedicated to empowering women through employability and entrepreneurship in the trav the in entrepreneurship and employability through women empowering to dedicated enterprise social the CIC, Travel IN WOMEN WOMEN OF THE WORLD... THE OF WOMEN The only othertop ten citywhere prices have risen At £147.35,thetotal cost of12spendingitems in Rounding outtherest ofthetop ten are: Istanbul, Coming inatthetop ofthelist isVilnius,theLithuanian resourceful agents incentives andopportunitiesfor agent bulletin Britain andbeyond updates fromthetravelindustryin news

This week 14 12 11 brought toyoufromupintheair the lateststoriesandinformation, air travel information andentertainment plenty ofpicturesfromafunnight airline showcase running towina£50M&Svoucher complete theSuDokutobein puzzle bulletin around £141for two people. evening meal,while eatingoutinOslo costs even more at spectrum, visitors to could pay£130for their in Warsaw costs just over £38.Ontheothersideof £36.65. Istanbul isalmost ascheapat£36.66,while ameal with abottle ofhousewineisonparwithlast year at are cheapest inAthens,where thecost ofthree courses consecutive year thePost Office found thatevening meals stay for two attheendofMarch. For thesecond costs varying from £67to £270for atwo-night weekend fallen inalmostthree-quarter in Prague (£190). in prices. Costs are down by7%inMoscow (£187)and5.3% from fourth last year on thebackofastaggering 11.5%fall sharing aroom. Warsaw (£160)hasrisento third place across Europe at£67for atwo-night stay for two people accommodation intheLatviancapital remains cheapest This year’s report found thataccommodation prices have

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bulletin s ofthecitiessurveyed,with news tours andhomegrownholidays the bestofBritishIsles,terrific uk &ireland galore insunnyCentralAmerica holiday offers,hotelsandhotweather mexico the Balkans’ancientislands destinations, dealsanddelightsfrom greece r economic and and economic r AME AME el el 3 S01 TB 2203 2019 Start_Layout 1 19/03/2019 14:27 Page 4

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On-board bedding with Thomas Cook THOMAS COOK has launched its ‘Sleeper Seat’ to add some extra comfort for any high- altitude sleepers. An unexpected perk of flying Economy, the Sleeper Seat transforms a row of seats into a bed, allowing customers to catch up on their beauty rest while they are up in the air. Set up on-board by cabin crew, the seat features a mattress (with fitted seat), head rest, pillow, blanket and amenity kit for a relaxing kip to start your client’s trip. Customers who book the Sleeper Seat can also enjoy James Martin meals and in-flight entertainment, just like Exciting new categories for Travel Bulletin Star Awards 2019 they would with a normal Economy seat. TRAVEL BULLETIN has announced five new categories for Speaking of the in- the 2019 Star Awards, our annual industry gala where the flight bedding, Henry best of the best of the travel industry are recognised through Sunley, commercial the votes of agents across the country. director at Thomas Cook New categories for this year are Star LGBT+ Destination, Airlines, said: “We always Star Leisure Airline, Star Worldwide Hotel Brand, Star Rail look for ways to innovate Operator and Star Trade Sales Team; with holiday hotspots, operators, airlines and resorts for our customers and all going head-to-head in the hopes of bagging a coveted Star Awards trophy. Sleeper Seat is a UK first The Star Awards Gala Dinner will be held this year on September 9 at the Landmark that we are really proud Hotel in London. Full details of this year's nomination and voting system, as well as all the of. It is a fantastic way to categories, will be published in the Star Awards Preview Issue on April 26. transform your flying To see all the categories for 2019, check them out online at www.travelbulletin.co.uk/starawards experience and enjoy some extra comfort when flying in Economy.” He continued: “It’s Wizarding World of Harry Potter reveals details of flexible too, as while only Hagrid-themed coaster one person can use Sleeper Seat at a time, UNIVERSAL ORLANDO has lifted the lid can choose to jump on the beloved you can swap with other on the resort’s highly anticipated new giant’s motorbike or hop into the sidecar people in your group addition to The Wizarding World of Harry to join their favourite groundskeeper as during the flight…but it’s Potter − Hagrid’s Magical Creatures he flies through the forest and braves the entirely up to you if you Motorbike Adventure. weird and wonderful creatures lurking want to share.” Brimming with magical mischief, the within Hogwarts’ iconic grounds; such as Sleeper Seats are rollercoaster will blend JK Rowling- Cornish Pixies, Centaurs and, of course, available on long-haul esque storytelling with cutting-edge Hagrid’s loyal three-headed dog Fluffy. routes such as New York technology for a Hogwarts experience for Weaving past a series of challenges, and San Francisco for wizards and muggles alike. Dedicated to Potterheads should be weary of Devil’s adults and children over bringing the no-maj world into Rowling’s Snare and prepare for some unexpected the age of 12 from May masterpiece, the set includes an actual surprises along the way. 13, with prices starting replica of the Forbidden Forest, featuring Reaching speeds of 50mph, Hagrid’s from £200 one-way. more than 1,200 live trees, Magical Creatures Motorbike Adventure.is For more information visit Beginning with Hagrid’s Care of expected to open on June 13. www.thomascookairlines. Magical Creatures class (as featured in For more information, visit com The Prisoner of Azkaban), thrillseekers www.universalorlando.co.uk

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Single supplements scuppered by European Waterways IN RESPONSE to the growing trend of solo travel, European Waterways is waiving the single supplement on more than 40 hotel barge departures in 2019, across cruises that include eight regions across Europe. The cruise regions include Burgundy and the Canal du Midi in France; Venice and the Po Valley in ; a tulip cruise in Holland; and the highlands of Scotland. Eligible WINTER IS COMING... Celebrity Cruises is encouraging adventurous travellers to embrace the cold cruises are available from weather on a seven night Alaska Northern Glacier fly/cruise holiday. For more information about this April through July 2019, package, call 0800 441 4054 or visit www.celebritycruises.co.uk with savings of up to £1,750. The special offer European Parliament votes on cannot be combined with other offers and additional no-deal air travel arrangements Vale Ian Leyde, restrictions may apply. TRAVEL AGENTS seeking to reassure customers who are Gibraltar Tourist Board According to Derek reluctant to book European flights after March 29, the date Banks, managing director the UK is scheduled to leave the EU, can inform wary THE GIBRALTAR Tourist of European Waterways, travellers that the European Parliament has voted in Board is sad to share the the luxury hotel barge support of UK airlines still being able to operate routes to news that Ian Leyde, UK company has seen a 50% and from the UK to EU countries, in the event of a no-deal Sales Manager passed increase in solo travellers Brexit. As a result of this vote, regardless of the outcome of away suddenly last week. in the past two years. Brexit negotiations and ongoing UK parliamentary votes, Ian had worked for the “Our ‘floating boutique UK airlines will still be able to make stops in EU countries Tourist Board for more hotels’ hold just six to 12 and fly over EU airspace without restriction. than 20 years having guests, for the most part, The EU’s arrangements around flights are subject to the previously worked with making them ideal for UK reciprocating these arrangements, which the UK Cadogan Holidays and single travellers,” Banks government confirmed it would do earlier this month. Scandinavian Seaways. commented. “Agreeing a deal between the UK and the EU should be Ian was greatly liked in Agents receive 10% the priority for politicians on both sides, however it is the travel industry and commission on bookings important that there are plans in place should a no-deal known by many, he will with European Waterways. occur,” said Mark Tanzer, chief executive of ABTA. “This be deeply missed in the For details, go to vote builds on the previous reassurances holidaymakers UK and beyond. www.europeanwaterways. and business travellers have had from both the EU and UK com or call 01753 598555. Government that, deal or no-deal, flights will continue, meaning people can book with confidence.”

Shearings Holidays puts on a good show on the buses THIS MONTH, all Shearings Holidays branded coaches rolled out a new on-board entertainment system called ‘Roadshow’. It is free for passengers to use, and allows customers to use their own devices to access the latest releases from films and television shows as well as classics. There are also magazines, books and audiobooks that can be enjoyed plus games to choose from. Jane Atkins, managing director at Shearings said: “We successfully rolled-out free Wi-Fi on all our coaches last year and this is the next step in our on-going vehicle enhancement programme. We are always looking to improve and update our holiday experience as we continue to position coach travel as a fun and modern way to see the UK and Europe.” For more information, go to www.shearings.com/roadshow

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Copenhagen Airport goes green with sustainability goals WITH SUSTAINABILITY becoming an priority for many travellers, Copenhagen Airport has launched an ambitious new climate strategy in which they vow to become a carbon-neutral airport this year. This will be realised by means of continued efforts to reduce the emissions over which the airport has control, such as energy and fuel consumption and staff business trips, as well as the implementation of climate compensation to neutralise the airport’s remaining emissions by supporting projects, in Denmark and other countries, which reduce carbon emissions. By 2030, Copenhagen Airport aims to be emission-free with emission-free transport to and from the airport. This will be realised partly by continued investment in solar panel systems and support of green conversion of land transport by improving the charging infrastructure for electric vehicles both within and outside the airport area. Ultimately, the aim is for the airport to be entirely emission-free by 2050, with plans to realise this ambition through strategic partnerships across the aviation industry, decision-makers and researchers, aiming at greater availability of sustainable fuel and the development of climate-friendly technologies.

Snowy adventures from to Bulgaria NEXT WINTER, skiers and snowboarders will be able to book seven-night breaks to one of Bulgaria’s leading ski resorts after tour operator Balkan Holidays announced a weekly charter from Belfast to Sofia, Bulgaria. Direct charter flights will start on December 29 and continue through to March 1, 2020. Balkan Holidays is offering holidays to Bansko, Borovets and Pamporovo, with transfers to resorts included in the price. New flights will open the Balkan Agents can offer holidaymakers slopes up to Belfast-based travellers. booking before April 30 a launch offer of £50 off per person, as Balkan bundled with the price providing free child places; free luggage Holidays is waiving the flight further savings, particularly for skiers allowance of 20kg per adult and 10kg supplement for a limited period. with their own equipment. per child; and learn-to-ski packs from Prices during the launch period will Other booking incentives include £137 per adult and £89 per child. start at £345 per person. Learn to ski free lift pass offers at selected hotels; Contact www.balkanholidays.co.uk or packs will not automatically be discounted deposits of £70 per person; call 0207 543 5555 for more information.

Visas made easier for 36 destinations AGENTS SELLING holidays to destinations that have a reputation for complicated visa application processes can steer clients to a Swiss-start-up which offers an online service for 36 countries, including Russia, India, China, Vietnam, Nepal, Kenya, Mongolia and Myanmar. Viselio, a Swiss start-up has launched in the UK this month and can process visas in seven minutes for a £21 fee in certain cases in a fully automated system. For destinations that require fingerprint identification, such as China, Viselio offers a customer-support system to assist travellers with the process. In addition to individual travel, Viselio has streamlined the process for groups by designing a Visa Panel. The panel avoids unnecessary trips to embassies and reduces paperwork, by organising all the data in once place, which is adjustable to the client’s preference. Tour operators, travel management companies and travel agents can fill in and manage group visas with one click. Using the Advanced Passenger Information (API) system, HELLO, DOLLIES! Dolly Parton fans from Essex joined Encore’s agents can insert personal data such as names and John Wales (left) and Gavin Ward (centre) and Tristram Yarde- addresses, as well as importing further booking details, to Leavett (right) from Globus, at a performance of 9 To 5, Dolly Parton’s musical playing at London’s Savoy Theatre. Encore is make the whole process easier. For business travel, offering discounted group rates for 9 To 5 as well as Waitress, companies can request for this data to be saved so that which is being performed nearby at the Adelphi Theatre. To future visas can be organised as quickly as possible. take advantage of group rates, call 0207 492 1525. See www.viselio.com for more information.

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All Boeing 737 MAX 8 Totally Tots breaks a saving Haven for families planes grounded HAVEN IS offering deals on Totally Tots breaks These parks involved in these until the end of April with four-night stays programmes include: Craig Tara, Hafan y IN RESPONSE to the starting from £175, based on a family of four Môr, Haggerston Castle, Hopton, Kiln Park, Ethiopian Airlines crash sharing a Standard two-bedroom caravan at Primrose Valley, Rockley Park and which killed 157 people Hafan y Môr departing on March 29. Thornwick Bay. this month, as well as the Putting a greater focus on its offering Lion Air flight which killed for guests aged under five, Haven’s Totally Haven has expanded its 189 people last October, offering for kids. Tots programme has exanded the choices Boeing has grounded all its for the activities schedule and 737 MAX 8 planes. entertainment programme. While this has led to New activities for 2019 include Science some delays for Tots, Bradley’s Beach Rescue, Seaside passengers with flights Stretch, Haven Mini Chefs and Seaside rebooked with airlines that Slime, as well as water-based options, have limited aircraft beach exploration activities and learn-to- available, the impact of swim classes. this mass grounding should be limited as there were only 350 of these It’s a definite date for Insight Vacations and Luxury Gold planes in service INSIGHT VACATIONS and Luxury Gold have announced 100% definite departures on all worldwide. However, if 2019 European and British summer journeys. agents are unsure or their “We truly want to support our dedicated Travel Agent community during this peak customers would like booking season so they can encourage their clients to book with complete confidence reassurance, they are while offering peace of mind, now that every summer European journey is a 100 per cent advised to confirm Definite Departure.” said Ulla Hefel Böhler, CEO for the two premium travel companies. bookings with the airlines Among the highlights for this summer are 14-day ‘Country Roads’ trips in Switzerland in advance of the flight. and Croatia and a new eight-day ‘Remarkable Russia’ itinerary. S02 TB 2203 2019 News 1_Layout 1 19/03/2019 14:07 Page 8

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On the road with Fuerteventura THE FUERTEVENTURA Tourist Board, together with hoteliers from the island, are conducting a roadshow in the UK for travel agents and tour operators. Hoteliers from the island that are on board for the roadshow include: Atlantis Hotels; Barceló Hotel & CONFIRMED CLASSICS... Hard Rock Hotel Tenerife has confirmed its 2019 line-up for its ‘Children of the 80s’ entertainment programme. Whigfield, Ice MC, Modestia Aparte, GALA and Rozalla will grace the Resorts; Elba Hotels; lagoon-side stage in April, May, June, July and August respectively. Tina Cousins and Katrina headline on Iberostar Hotels & Resorts; October 12 and November 9, and Spanish synth-pop band OBK will play the December 7 closing party. TUI Sensimar Royal Palm Hotel & Resort; Pierre & Vacances Village Club Khan he fix it? Yes, he Khan! Fuerteventura Origo Mare; DUE TO a decline in domestic tourism, Oasis Park Fuerteventura; Mayor of London, Sadiq Khan, launched an and Acua Water Park initiative to promote London as a tourist Corralejo. destination to other parts of the UK. There will be short In spite of the English capital’s status as presentations about one of the most visited cities in the world (32 Fuerteventura as a tourist million tourists visited the city for over more destination for British than one day in 2017), there has been a fall holidays followed by dinner, in the number of Brits visiting the capital. drinks and raffles. There will Day visits to London dropped by 3% in 2017, also be a business card draw from 337 million to 327 million, plummeting for agents to be in the the amount of spend from day visits by 13%, running to win prizes, such from £14.4 billion to £12.6 billion. as a flight or accommodation While London & Partners currently to Fuerteventura. promotes London as a tourist destination The roadhsow will visit across the globe, the Mayor’s announcement Bristol on April 1 (Marriott means they will now also be responsible for Hotel City Centre), organising an industry-led Domestic Tourism Stansted on April 2 Consortium to promote London to other (Radisson Blu Hotel cities across the UK, with £600,000 dedicated London Stansted Airport), to the association over the next two years to Birmingham on April 3 support campaigns and promotional activity. (Clayton Hotel), and Discussing the issue of domestic tourism on April 4 at L&P’s annual ‘Tourism Means Business’ (Hallmark Hotel). conference, Khan explained: “Tourism is of Interested agents will huge value to our economy, and domestic need to register in advance Sadiq Khan is promoting tourists tend to spend more than London tourism. as there are only 45 places international visitors; so it’s important that available at each we take action to boost the number of London, to also target a domestic audience, roadshow event. visitors to London from around the UK. working closely with business to promote For more information, “I am pleased to announce that London & the capital to other parts of the UK and email Partners will now be using their spread the message that London is and [email protected] considerable expertise in promoting always will be open,” the Mayor concluded.

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agentbulletin AGENT incentives

● AGENTS CAN earn a £10 Love2Shop voucher with Shearings Holidays for every passenger they book onto a 2019 A-ROSA River Cruise during the month of March. This can be with coach, rail or air travel to the ship. To claim their vouchers, agents need to email booking STARS OF SUTTON... Shearings Holidays awarded the references to [email protected] before Sutton Coldfield store its 'Midcounties Co-op Travel April 10. Branch of the Month' award for January, in an incentive

running with the group based around sales and ● PHILIPPINE AIRLINES has 40 Business Class amenity kits to give away to promotional activities. Pictured receiving their certificate agents. To be in the running, agents and some goodies are (L to R:): Kayleigh Sheward, sales needs to make a booking between now and consultant at Midcounties Co-op Travel, Claire Dutton, April 30 on flights containing an LHR- national key account manger at Shearings Holidays, Sally MNL or v.v sector with a Philippine Swan, sales consultant at Midcounties Co-op Travel, and Airlines prefix (PR) and emailing their Sarah Taylor, the store’s assistant manager. name, email address and PNR code of the qualifying booking to [email protected]

● PREMIER HOLIDAYS is giving away tickets to see Take That in concert when agents make a booking including flights with British Airways. The incentive is running until March 31. Agents should email their booking reference and ABTA number to [email protected] to be entered into a prize draw to win tickets to see Take That live in concert ● NEW: £100 LoveShop vouchers and San in Manchester, London and Norwich in Diego beer to be won. April and May. To help agents make bookings, Premier Holidays and British ● NEW: Win a case of Prosecco with Airways have rolled out deals for Sense5Stars. tailor-made self-drive holidays in the USA, valid until April 30. Deals start ● Win £500 with Manchester Airport. from £1,499 per person for an 11-night Best of New England itinerary. Other ● Win accommodation and park tickets for offers include a 15-night Route 66 self- the family at Europa Park in . drive from £1,599 per person, and a Blues and Bourbon Trail from £1,929 per ● Win a £100 Amazon voucher with El Al person for 10 nights. Israel Airlines.

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All is well and adventurous in Barbados KERRIE SYMMONDS, tourism minister for Barbados, launched Barbados Tourism Marketing Inc's (BTMI) UK-wide Taste of Barbados roadshow by telling travel agents in London that the focus for 2019 is on wellness and soft adventure holidays. Mr Symmonds announced that the International Finance Corporation is involved in BATHING BLOCKS... Every day from March 29 until April 13, LEGOLAND Water Park in Dubai will be funding major transformed into a beach party for families with plenty of activities on offer. The LEGO wave pool will take centre stage, there will be games and dance parties for kids with prizes to be won, performances refurbishment works with from fire dancers, and a barbecue by the wave pool where meat and vegetarian dishes will be cooked a new operator who will up and served with tropical smoothies. For an extra cost, cabanas can be rented for up to six people. have "20 to 30 years" to Visit www.dubaiparksandresorts.com for more information. update, expand and run the airport. The refurb Airlines welcome the end of the road for landing cards budget is expected to be between US$130 million RESPONDING TO the announcement by Phillip Hammond, Chancellor of the Exchequer, and US$150 million. in the Spring Statement on March 13 that landing cards will be abolished from June, the For cruise passengers, Board of Airline Representatives in the UK (BAR UK) welcomes this initiative following Symmonds said that a ongoing lobbying by the airline sector. location for a new cruise “Our 70 airline members will be delighted that landing cards are finally to abolished berth for smaller ships, following a long-standing campaign to rid passengers and crew from the hassle of this of between 1,500 to 2,000 outdated process,” said Dale Keller, chief executive of BAR UK. “We also welcome passengers, is being confirmation of a June commencement to the extension of ePassport gates to the seven selected. Hotel capacity is additional countries so that the benefits are in place for the Summer peak. We will be another priority with working with airports and Border Force to closely monitor the much needed improvement plans to add 2,000 more in queue times and ensure that sufficient eGates are in operation at all times.” rooms boosted by new Mr Hammond said that the aboliton of lanfing cards will “significantly reduce queues rules allowing buildings and improve the flow of passengers and the overall experience at the UK border”. of up to 15 storeys. He said that accessibility for disabled Insurance reassurance for travellers with pre-existing travellers is a major priority with projects medical conditions underway to ensure that HOLIDAYMAKERS WITH pre-existing claims being rejected. The insurance attractions and hotels are medical conditions benefit from accurate company advises travellers to consider disabled-friendly. Mr advice from agents when it comes to what they need cover for, as a package with Symmonds added that purchasing appropriate travel insurance. a larger excess, or one that does not cover Barbados has to stand up AllClear Travel Insurance, which activities the customer will not partake in, for the rights of all specialises in insurance for people with could be cheaper. visitors and must not pre-existing conditions has a few tips that With bank account travel insurance discriminate against agents can pass on to clients who need packages, customers are advised to read anyone on the basis of reassurance before a trip. the small print to see if pre-existing gender, race, class or For holidays to Europe, it is advised not to conditions are covered and, for people sexual orientation. rely on the European Health Insurance Card travelling with companions, add-ons such The Taste of Barbados (EHIC), particularly given the uncertainty of as companion cover can be useful roadshow will visit Brexit. Even in the event of the UK keeping especially in the event of a cancellation. Liverpool, Leeds, Chester, EHIC rights, the card does not cover “We know that no one is uninsurable, Newcastle and repatriation costs, and the standard of care and passionately believe everyone has the Birmingham. BTMI is varies between countries. right to travel,” said Chris Rolland, planning a mega-fam for Customers with pre-existing conditons AllClear CEO. “It is our duty as an industry June and there will be are advised to research and compare prices to provide travellers with pre-existing places for 65 agents. before travelling and to declare all medical medical conditions with advice and the Places can be won at the conditions, as failure to do so can result in necessary support.” roadshow events.

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puzzlebulletin Su Doku Where Am I? Win a £50 M&S voucher in the travelbulletin Su Doku prize puzzle

Number: 012 A ➠

B ➠

C ➠

D ➠

Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to:

[email protected] Closing date for entries is Thursday, March 28. Solution and new puzzle will appear next week. With an astonishing capacity for 40,000 worshippers and visitors, The winner for 8th March is Elaine Lumley, Hays Travel many are familiar with this architectural marvel’s crisp white exterior in Shildon. and glistening marble courtyard but did you know it also houses the March 8th Solution: A=8 B=4 C=2 D=6 world’s biggest chandelier and carpet, both meticulously handmade? Crossword Fill in the crossword to reveal the mystery location highlighted by the green squares.

Across Down 1. UK's largest hotel brand (7,3) 1. Cornish resort, home to the Fisherman's 5. Rotorua airport code (3) Friends (4,5) 7. Zagreb is the capital (7) 2. Italian island (6) 9. Flag carrier of Spain (6) 3. England's cricket captain, Joe (4) 10. Type of bachelor party (4) 4. Tokyo Narita international airport code (3) 13. Car hire company (4) 6. Famous fountain, found in Rome (5) 14. Major airline, ___ Atlantic (6) 8. South American country (9) 16. Propriano is a popular resort on this 11. Flows through Lisbon (5) island (7) 12. The Gilbert and Sullivan comic opera, set in 18. Snow runner (3) (6) 19. Sacramento is the state capital (10) 15. Suva is the capital (4) 17. South African country, initially (3)

For the solution to the Crossword and Where Am I?

Number: 012 Number: Please see page 24

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OH, CANADA! Susan Perry (far left) and Jacqueline Bray, Lisa Addleton, Kirsty SERVICE WITH A SMILE... Travel Bulletin's Bill Mclaughland and Nigel Harrison, all from Worldwide Motorhoming Holidays, Coad and Diane Ade from El Al Israel get ready to chat with Jeremy Moore (second left) from Air Canada. welcome agents.

#TBSHOWCASES THIS MONTH, the Travel Bulletin team descended on Birmingham to present its Airline Showcase. The venue was The Old Library, a stunning historic building in the heart of Birmingham and El Al Israel was the headline sponsor. Throughout the evening, everyone who attended was able to network with representatives from agent-friendly airlines and learn more about what each one can offer their customers - with a few lucky guests taking home some great prizes. HEADLINE SPONSOR

BOTTOMS UP... John Barnette (left) from JB Travels & Tours and Chirag Savani from Explorer Travel Holidays catch up over a beverage during our drinks reception. BRIMMING WITH BUBBLES... Sharon Keaveney (left) from Designer Travel won a bottle of champagne courtesy of APG UK. Branka Vojinovic from APG UK presented the prize.

LOUNGE LEGENDS... Ruth Webb from Brilliant Travel won a voucher for two people to enjoy the Number 1 Lounge at Birmingham Airport, thanks to Hahn Air and airline representative Phil Collings.

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ARABIAN FLIGHTS... Brandon Davis from Air Arabia (left) presents COOK'S TOUR... Bethany Brandwood (left) from arrangeMY escapes, Michael Dearn from Travel Counsellors with his raffle prize of two Worcester, won two return tickets to a destination of her choice flying flights from Birmingham to Agadir. from Birmingham Airport with Thomas Cook Airlines. Sharon Confue AIR FORCE...ready to meet with agents is, from the left: Kathryn Davies from the airline was on hand to present the prize. from Jet2 Holidays, Steve Smith from Latam Airlines, Caroline Cairns from Aegean Airlines and Marcio Kugelmeier from Finnair.

AGENTS POW-WOW... arriving to the showcase is, from the left, Sharon Keaveney from Designer Travel, and Emma Taylor, Stephanie Cockerill, Linda and Patrick Reynolds, all from Midcounties Co-Operative Personal Travel Agents.

TALKING TURKEY...from the left, Jasmin Kreft, Rhiannon Simpson and AEGEAN DREAMS...from the left, Dhirendra and Daksha Morjaria Paul Knapper, all from Spires Travel in Worcester, meet with Ceren from Take off Travel, Leicester meet with Caroline Cairns from Albayrak from Turkish Airlines. Aegean Airlines (centre), along with Ushma Valerio, Sabina Clay and Jeremy Valerio, all from Not Just Travel.

Want to get in on the #TBShowcases action? The next events will be the Caribbean Showcases to be held in on April 8 and Brighton on April 9. For more information, contact [email protected] travelbulletin.co.uk March 22 2019 13 S04 TB 2203 2019 Air Travel_PixMix_Layout 1 19/03/2019 10:14 Page 14 airtravel

AS THE official airline partner of the Special Olympics World Games Abu Dhabi 2019, Etihad Airways flew Team Great Britain to the UAE capital. Pictured are the excited athletes who were welcomed by cabin crew to Heathrow Terminal 4 ahead of their flight aboard Etihad’s flagship Airbus A380 aircraft. Over this past week, the 128-strong British squad have taken part in 17 sports in the world’s biggest humanitarian sporting event which has seen more than 7,500 athletes from over 190 nations come together to compete New business class and promote the important values of acceptance and inclusivity. Now in its 15th year, this is the first time that the World Games has taken place in the Middle East and North Africa region. Before the flight, James cabin from Air Europa Harrison, the airline’s general manager for UK and Ireland, said: “We are delighted to be playing a part in AIR EUROPA is to launch a supporting and celebrating athletes of determination, and to be showcasing Abu Dhabi as a forward- new business class cabin thinking and multicultural centre of tolerance, faith and inclusion. It’s a unique and proud occasion to be a part of. We wish Team Great Britain every success.” design, adding more capacity and greater privacy for passengers. The

Look into my skies! Passengers relive first flight experience... new design will be NEW RESEARCH from Thomas Cook Airlines has revealed that although 17% of Brits say installed on the airline’s their first flight experience is one of their top ten life experiences, 55% feel that flying is new Boeing 787-9 aircraft now a means to an end and 35% have fallen out of love with flying altogether. from October. To help, Thomas Cook Airlines tried a #FirstTimeFlyer video experiment in collaboration The new cabin has been with TV hypnotist and mind-reader Aaron Calvert, putting five frequent flyers who had adapted for a 1-2-1 layout, fallen out of love with flying under hypnosis. Each person was told they were being filmed meaning each passenger for a documentary on being a first-time flyer before being taken through the airport and will have direct aisle onto the plane – where they believed they were boarding an A321 for the very first time. access and privacy from The fun results can be seen at tinyurl.com/y2xyqcdr neighbouring seats. Each Thomas Cook Airlines flies to more than 50 destinations from ten UK airports. In seat will be upholstered in addition to its short- and medium-haul routes to sun and beach destinations in Europe, the high-quality leather and airline flies long-haul from Manchester, Gatwick and to the States, Caribbean and convert into easily South America. Thomas Cook Airlines is Manchester Airport’s largest long-haul airline and foldable beds, has expanded its range of fares, with a long-haul Economy Light fare launching late last guaranteeing maximum year and a Premium fare allowing customers to upgrade on long-haul flights. rest for each passenger, For more information visit www.thomascookairlines.com and feature alongside a host of other upgrades and premium services. Air China’s service from Chengdu to operate out of Heathrow Colin Stewart, the FROM APRIL 2, Air China will formally move more convenient. We are also excited to airline’s UK and Ireland its direct service between Chengdu and announce that our direct service between director, said: “With London from Gatwick to Heathrow, Terminal 2. London and Beijing will be increasing to three growing interest in travel Air China has been operating the route daily flights from March 31. As the national to South America, amongst since July 3, 2018, with nearly 30,000 flag carrier of China and a member of Star both business and leisure passengers being transported between the Alliance, we are continuously looking for ways travellers, we’re delighted two countries. Jingjie Li, the airline’s UK to improve our services and flight routes to launch this new product. general manager, said: “After nearly a between the UK and China.” Our high-quality business successful year of flying to and from Customers will be able to choose from class offering is the perfect Gatwick, the move in terminals will ensure three weekly outbound services from accompaniment to our that our long-distance route between Heathrow, on Tuesdays, Thursdays and modern fleet of Dreamliner London and Chengdu heightens our Saturdays for flight CA423/4 served by aircraft, providing premium passenger’s enjoyment making their Airbus 330-200 aircraft. comfort and experience to continuing journey into London easier and For further details visit www.airchina.co.uk Air Europa’s passengers.”

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Boost your island knowledge with these new additions from Olympic Holidays OLYMPIC HOLIDAYS has added four more Greek islands to re-entry of Domes Miramare, now managed by Ledra its portfolio for 2019, and is advising agents of a luxury Hotels & Villas (which boasts Domes of Elounda and trend for the popular destinations of Corfu and Zakynthos. Domes Noruz in Crete as part of its portfolio). The New for the operator and perched on Kefalonia’s south- Miramare Hotel has now had the ‘Domes’ makeover with east coast is the little village of Poros. Once a tourist hub in sophisticated touches and is now an adults only hotel. the early 1980s, these days Poros has become a tranquil Turning to the changing face of Zakynthos, Wason added: corner of the island thanks to larger resorts such as Skala “Similar to Corfu, there has been a small explosion of pulling the majority of holidaymakers – it makes for a good luxury hotels appearing on the island over the past couple option for those seeking a relaxing break. of years. The most recent entry is the 93-suite hotel, Olea Alternatively, holidaymakers arriving by boat into Spetses All Suite Hotel in Tsilivi; set on a picturesque hill, can feel like the aristocracy that formed on the island after surrounded by olive trees with stunning views across the the War of Independence, surrounded by fine mansions, local villages and countryside to one side and the sea on smart boutiques and upmarket restaurants. Andros and its the other, this adults-only hotel is the perfect romantic trails begs to be explored as probably the greenest of the getaway for a special treat or anniversary. Cyclades while Karpathos –the third-largest of the “Another recent entry that has started to find its place in Dodecanese islands – offers pretty bays and stretches of the market is Lesante Blu Exclusive Beach Resort; a proud sand in the south and a more rugged landscape where member of Leading Hotels of the World and with its ‘All villages hug the hills in the north. About You’ mentality, offering exclusivity, peace of mind and Each of these islands can be sold individually or as part discretion. The state of the art suites make a perfect of the operator’s new set of island-hopping experiences. environment for an adults-only hotel. Customers staying on Ricky Wason, the operator’s head of product and a half-board basis can also take advantage of the dine- purchasing, further offered his insight into a noted increase around offering where they can choose from the rich in demand for luxury Corfu. He commented: “In line with menus in the Melia or Ostria á la carte restaurants. the Olympic strategy of focusing on higher standard “Traditionally, when you think of Zante it’s been Laganas products, we have seen a strong increase in demand for or entry-level self catering accommodation, which still has four-star all-inclusives and five-star luxury products on demand, however there is definitely a change happening on Corfu. As a destination it has historically been neglected the island with a demand for and an investment in the from an investment perspective but in recent years some higher end of the market” very high end properties have appeared on the island, kick On the mainland, the operator has also added the North started with the full renovation and reopening of MarBella Peloponnese which it recommends with a visit to the Corfu which offers a five-star experience for families and nearby Saronic Islands or the Ionian Islands (all within easy couples alike. Michelin starred inspired menus are also a reach and ideal for some Greek island hopping) and highlight of a stay here.” Athenian Riviera combining sun, sand and sea with easy More recently, the island has seen the emergence of proximity to the ancient ruins of the Acropolis, the capital’s Rodostamos Hotel & Spa, a modern property set in 28 archaeological museums and other attractions. acres of gardens and overlooking the bay of Kommeno, and Go to www.olympicholidays.com to find out more.

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Angsana Corfu launches this summer AS THE first Banyan Tree property to open in Europe, Angsana Corfu is set to open on Corfu for July 10, complete with private pool villas, a fine dining restaurant run by Michelin-starred Corfiot Italian chef Ettore Bottrini and the globally renowned Angsana Spa. Unlock that holiday feeling with the ‘Oh My Greece’ campaign The chic, cliff-edge A CAMPAIGN, celebrating the emotions we need to understand how we stand out on this resort, with views of the feel while on holiday, has been launched by front and the love that people feel for Greece. Ionian Sea and Marketing Greece and quickly embraced by For our visitors, hospitality isn’t just about surrounding mountainous Greece’s tourism ministry and international perfect accommodation. It’s as much, if not landscape, is located audiences. more, about the warmth of locals, the ease 12km from the Released on Discover Greece’s social of contact, the immediacy, the friendliness, international airport of media channels, the ‘Oh My Greece: Unlock and the smile.” Corfu and 14km from the the feeling’ campaign video has seen a The campaign was given a significant city’s port, near the strong uptake from online communities; boost by the announcement of tourism fishing village of within 24 hours of the launch, the video minister Elena Kountoura that the video Benitses. When the resort received more than 290,000 views, was will be promoted on the Greek National opens this summer, it will shared over 5,000 times on Facebook, and Tourism Organisation’s (GNTO) social be the only viewed more than 29,000 times on Instagram. media channels and at international tourism internationally branded The campaign taps into the idea of how a events attended by the ministry. managed resort on the simple memory – in this case, a song – can Kountoura said: “A main priority of our Greek island and will unleash a wave of emotions and memories strategy is and always has been the offer the largest entry of being on holiday in Greece and longing cooperation between the private and the level room size, the to return. public sector, which will benefit our tourism largest infinity pool Marketing Greece CEO Ioanna Dretta industry. This is why I would like to thank across the island and the underlined the significance of understanding Marketing Greece for our long-term largest hotel spa in Corfu. the unique effect that Greece and its people cooperation, which supports the coherent The hotel is expected to has on its visitors, and how the country national tourism policy of the Tourism be open year-round for doesn’t stop giving us reasons to go: “Oh My Ministry and supplements the work of our guests looking for winter Greece”. She said: “The Greek tourism national tourism body. The new video is an wellness breaks. product is a combination of nature, culture, exceptional production and we will actively The resort will be gastronomy, of customs and a way of life. But promote it via the ministry’s vast network home to 199 rooms, it is also something else, more immediate and GNTO’s foreign offices to all markets.” suites and private pool and deeper: it’s about a connection with Agents can check out the video out at villas. Ideal for couples, people and the relationship with locals. We tinyurl.com/y4f42dgr families and groups of friends, there will be 56 ‘Bee’ in the moment in Greece’s honeyed heartland spacious Hill View Grand Rooms, 38 Sea View HONEY HAS long been valued as a culinary and cultural commodity in Greece and Danai Grand Rooms, 15 Sea Beach Resort & Villas, located in the village of Nikiti and Europe’s first beekeeping village, View Junior Suites, 42 is highlighting the related experiences that can be found around Sithonia to its guests. Angsana Suites, four The Halkidiki peninsula is home to more than 6,500 apiculturists and ranks first in Greek Grand Angsana Suites honey production. Renowned for its many delectable varieties, Nikiti and its residents have and 40 Private Pool Villas been breeding bees and harvesting honey for more than 500 years. The village is home to with Sea View (one- the Agricultural Beekeeping Cooperative, and for a fun day trip, guests at the resort can bedroom, two-bedroom, visit the Cooperative to enjoy a tour on honey production, sample the various flavours and three-bedroom and a purchase a sweet souvenir to take home. four-bedroom Kimon Riefenstahl, owner and managing director of the resort, said: “Honey is just part presidential pool villa). of our business here in Nikiti – it is present everywhere and has shaped us economically. Rooms will start from Honey is also one of the basic elements used in our kitchen here at Danai.” 225 euros per night in As part of the traditional Greek breakfast offered in resort, guests will be treated to different low season and 440 euros types of honey from Sithonia including the organic pine honey. The Seaside Bar on the beach in high season on a also incorporates the honey into their cocktails, whilst the Spa offers a relaxing bath complete bed-and-breakfast basis. with honey, milk and sea salt as one of its signature treatments. In the garden tavern there is For further information visit even a special burning of Ouzo with honey and the resort’s gourmet restaurant ‘The Squirrel’ www.angsana.com/en/ takes the experience further by offering honey-refined haute cuisine dishes. greece/corfu Go to www.danairesort.com to find out more.

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A MarBellous Room Hopper in Corfu IN A destination where island-hopping is so popular, this principle now applies to luxury rooms as well, thanks to MarBella Hotels’ room-hopper packages. Implemented during busy periods throughout the season of May to September, the ‘Marbellous Room Hopper’ and ‘Suite Hopping’ packages result in a unique multi-room Santorini sanctuary at the Santo Maris Oia Luxury experience in which Suites & Spa guests can change rooms SITUATED IN the village of Oia in Santorini is the Santo Maris Oia Luxury Suites & Spa twice or more along with which opened its doors in 2016, combining local Cycladic architectural traditions with some additional discounts luxuriously modern facilities and amenities. throughout their stay. Separated into three sprawling neighbourhoods, the five-star complex features 57 Moving rooms will be suites and villas decorated with boho-chic touches across kitchenettes and living areas as stress-free as possible and each offering its guests their own personal veranda with a heated Jacuzzi and sun because hotel staff will loungers. Views over the Aegean Sea and high quality dinners are available at the ‘Alios organise the changes and Ilios’ restaurant while freshly prepared snacks inspired by Mediterranean cuisine are ensure the room swap is served at the main infinity Pool Bar throughout the day. The Romantic Bar makes for a handled smoothly, prime spot for couples to savour a drink with an exclusive view of the sunset of providing guests with Santorini. While guests can drink in these views from their private outdoor Jacuzzi, they a complimentary ‘Pack have the option of diving into two outdoor infinity pools or three swimming pools dotted & Unpack’ accompanied around the suite’s neighbourhoods. service. A wide range of beauty and relaxation treatments are offered at the Royal Spa located The package on site, which is one of the largest spa centres to be found on the island. can be used throughout The property, which is owned by Maris Hotels, also has a firm focus on community the whole season engagement and environmental responsibility; from staff volunteering for island beach upon availability. cleanups to most recently supporting the General High-School of Santorini in a The ‘Room Hopping’ ‘WeAreTheEnvironment’ programme and raising awareness of the importance of packages will be offered environmental protection against the improvident use of plastics. to guests at the best For more information go to www.santomaris.gr available rate with the ‘Pack & Unpack’ service, along with free transfers to and from the hotel. Additional discounts Win your very own Greek cruise with Cyplon Holidays include a 20% discount on all spa treatments, an FOLLOWING THE recent success of ‘Cruising Greece, simply by hopping on board.” extra complimentary with Jane McDonald’, which aired on Channel During their seven-day, four-day and night when guests book 5 in January drawing 1.1 million viewers, three-day cruises on the Celestyal Crystal seven nights or more and Cyplon Holidays has seen an increase in or Celestyal Olympia, guests can enjoy an a free iron service per bookings for its Celestyal Greek Island all-inclusive concept with the cruise room change. A free à la Cruises. itineraries, food and wine, and excursions carte dinner will also be During the cruise on the Mediterranean’s all added in one price. included at MarBella waters, guests will arrive into each port to Agents can be in with the chance of Corfu at one of its experience the beauty and diverse scenic winning a free stay on a Celestyal Olympia luxurious dining spots. At wonders of each island, including Cruise, departing November 4 and sailing MarBella Nido, a free Santorini, Mykonos and Crete. Costas for four days, simply by making a booking degustation menu will Anastasi, product manager at Cyplon, on any Celestyal Cruise. A monthly prize be added. said: “We were very pleased with the draw will be held through to October, with Visit www.marbella.gr or increase in recent exposure that drove the one cabin for two people gifted to the www.marbellanido.gr to boost in sales for the . winning agent every month. find out more. They are a fantastic way to capture the Find out more at www.cyplon.co.uk or call mesmerising and captivating beauty of 0208-340 7612.

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Floating gardens & whirlwind tours JOURNEY MEXICO has begun working with local communities in Xochimilco to help protect the Chinampas − floating gardens that once made up an ancient Aztec city. The new tour is led by an LOCATED 25 minutes from San Jose del Cabo International Airport, Paradisus Los Cabos is set on one expert guide, taking guests of the few swimmable beaches in the Cabo corridor. The luxury resort features 350 guestrooms to explore the man-made including 98 Royal Service Suites with butler service, 30 Family Concierge Suites, and 28 Ocean View Swim-up Suites. Amenities include a signature adult-only Royal Service, with a private butler service, a Chinampas that help Family Concierge that offers a tailored experience for families, plus four swimming pools, seven bars protect the critically and seven restaurants serving international cuisine. endangered axolotl population. The tour includes a bird watching ACE! Global tennis star & Palladium host grand opening experience, support efforts PALLADIUM HOTEL Group celebrated the outside of his home island of Mallorca and to save the rare axolotl official opening of its flagship Costa the sporting celebrity was on hand to open amphibians, a visit to the Mujeres resorts, located north of Cancun. the state-of-the-art complex alongside Abel Chinampas to learn about Representing the largest project within Matutes, CEO of Palladium Hotel Group. their history and a Palladium’s portfolio and with an The centre will offer hotel guests traditional lunch. The local investment of USD$280 million, the tennis programmes developed by Nadal operator has priced the development includes 1,146 luxury hotel (who is currently ranked as the world’s journey from £699 per rooms set across two new five-star hotels: number two) and his technical team for person. Visit the 673-room family-friendly Grand all levels and ages. With eight clay tennis www.journeymexico.com Palladium Costa Mujeres Resort & Spa; and courts, a football pitch, one paddle court, Meanwhile, Tucan Travel the 473-room adults-only TRS Coral Hotel, a gym for warming up, stretches and has launched a new and a member of The Leading Hotels of the basic training, exhibition area, a shop improved Highlights of World. The build also includes a 4,740sq.m with premium sports products, and a Mexico tour for 2019. The luxury spa and wellness centre; a purpose- bar/cafeteria with TV screens, the Rafa tour provides a whirlwind made village comprising a variety of Nadal Tennis Centre Costa Mujeres is one adventure through Mexico restaurants, bars, kids’ clubs, amphitheatre of Mexico’s most comprehensive tennis exploring the Mayan ruins, and chapel; and Rafa Nadal Tennis Centre. facilities. ancient Aztec cities, sandy The Rafa Nadal Tennis Centre Costa Go to www.palladiumhotelgroup.com to white beaches and Mexican Mujeres is Rafael Nadal’s first tennis facility find out more. cuisine. The eight-day tour is priced from £593 per person and includes accommodation, internal

Vegas combined with Cancun is Funway’s new dream team transport, some meals and EACH MONTH, Funway Holidays will be highlighting its favourite twin-centre holiday some excursions. Visit combination and throughout the month of April will showcase the pairing of Las Vegas www.tucantravel.com and Cancun. Both operators are Malcolm Davies, the operator’s product destination manager, said: “There has been a sharp members of the Latin rise in twin-centre holidays over the last 12 months, in particular destinations teamed with American Touring Mexico” and so the operator has put together a special seven-night twin-centre package. Association with additional Starting with two nights at The Cosmopolitan, Las Vegas followed by five nights at the all- adventures and inclusive Dreams Riviera Cancun Resort, prices start from £1,645 per person. This includes inspirational itineraries Heathrow flights with American Airlines and is based on two adults sharing, departing May 9. available at Go to www.funway4agents.co.uk for more details. www.lata.travel

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Resort deals expand AMResorts’ footprint in Mexico AMRESORTS HAS signed two resort brand management deals in partnership with Oasis Hotels & Resorts, an international hotel group with properties throughout Mexico, the Caribbean and Europe. The deals expand AMResorts’ family-friendly resort portfolio in the country, growing the Now Resorts & Spas’ brand footprint in Cancun and introducing Sunscape Resorts & Spas in Akumal. The beachside resorts are conversions of two existing resorts, which will undergo renovations and re- open under the AMResort brands on June 1. Grand Oasis Sens in Cancun will be rebranded as Now Emerald Cancun offering 427 rooms and the brand’s signature Unlimited-Luxury concept. The second property, Grand Oasis Tulum, will reopen as Sunscape Akumal Beach Resort & Spa, the first hotel of this brand in the area. Guests will enjoy Sunscape’s Unlimited- Fun concept, and the property will comprise of 360 rooms. Additional properties are expected to open in the country beginning later this year with Now Natura Riviera Cancun, amongst others scheduled to make their debut in 2020 and beyond. Also from May, Breathless Riviera Cancun Resort & Spa will offer guests ‘Strong 30 by Zumba’ classes. The high intensity workout programme is synced to music with two classes scheduled to run every day except Sunday in the resort’s nightclub, complete with DJ and lights, and is guaranteed to leave participants breathless after an energetic 30-minute session.

GUESTS CAN mix rock & roll with a side of slide and splash at Hard Rock Hotel Riviera Maya, which has opened a new water park. Featuring a wave machine and 23 slides of different speeds, including six high-speed slides for teenagers and adults, Rockaway Bay water park is the newest addition to the resort’s dedicated family offering and now sits alongside other engaging children’s activities such as Woodward Riviera Maya, Music Lab and Roxity Roxtars kid’s clubs. Visit www.hrhrivieramaya.com

UNICO adds new wellness activities for mind, body & soul UNICO 20°87° HAS introduced some new activities as part of its daily learning and wellness programme. A new gastronomy programme has been implemented, with a rotating schedule of renowned chefs and daily cookery classes including Mexican cooking and sushi. The new cookery classes follow the success of last year’s Summer Superbia event which saw chefs from across the globe visit the hotel and open pop-up restaurants, teaching guests how to prepare dishes and incorporating their own signature flair to the five-star resort’s offerings. Due to demand the event will return this year also. A new holistic fitness programme with classes including Floating Yoga and Hydro-Pilates will feature across the resort, as too a selection of fun lessons where guests can learn a new skill such as Scuba and Salsa. For more hotel information visit www.unicohotelrivieramaya.com

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Cosmos launches UK tours NEW FOR 2019, Cosmos is offering UK tours to complement the existing Irish itineraries which are a has launched the world’s first tourism campaign made with the heart-rate data of its part of its global portfolio. visitors. Tourism Ireland invited a married couple (who had never visited the island before) to take a trip, As staycations increase wearing custom-made technology to track their physiological responses along the way. The result is the in popularity (the number ‘Fill your heart with Ireland’ campaign which showcases 17 less-well-known locations across the island, of four-night plus domestic but all of which affecting the couple’s heart rates, proving the heart-filling effect that the destination has trips have increased by on its visitors; from kayaking in Achill Island on the west coast, exploring Devenish Island’s monastic sites in Northern Ireland, or climbing the highest sea cliffs in Europe at Slieve League on the north west coast. 20% according to Visit Britain) the operator’s new tours tap into UK travellers’ Spreading the message of #SeeSouthScotland appetite to explore the A SPECIAL event to celebrate tourism in the most recent campaign collaborations and abundance of culinary, south of Scotland was held last week at the activities. This included news of direct mail cultural, scenic and Scottish Parliament. packs issued to approximately 25,000 adventurous offerings that More than 100 tourism businesses from households in the north of England and can be found on their the Scottish Borders and Dumfries & London featuring inspiring spring getaway doorstep. Tour-only prices Galloway attended the event to learn more ideas to #SeeSouthScotland and digital start from £885 per person. about the See South Scotland campaign. marketing activity delivered in partnership Guests travelling with The campaign was launched by with P&O Ferries. the escorted touring VisitScotland in October last year to Fiona Hyslop commented: “This South specialist will have the promote the south of Scotland as a tourism of Scotland event was a fantastic guidance of a tour director destination to major UK and European opportunity to celebrate the unique to help them delve deeper markets. Bringing Dumfries & Galloway and stories and attractions that can be found into each of the the Scottish Borders together as one for the in the region. destinations visited and first time, #SeeSouthScotland focuses “The South of Scotland has a lot to offer there are a wide choice of specifically on the region’s world-class both domestic and international tourists travel styles and budgets coastal and forest activities, dark skies, which is why the is to choose between; from walking, cycling and the Galloway & working to support the region and help it Cosmos’ classic escorted Ayrshire UNESCO Biosphere. grow and attract even more visitors by tours or sister brand Guests at the event heard from Joan funding projects that are promoting Globus’ escorted tours for McAlpine MSP (member for south of sustainable tourism and adventure a more premium Scotland) and Rachael Hamilton MSP tourism as well as providing £500,000 of experience, staying in (member for Ettrick, Roxburgh and additional funding to VisitScotland for the centrally located four- and Berwickshire), VisitScotland’s regional #SeeSouthScotland campaign.” five-star hotels. leadership director Paula Ward and cabinet For more information go to For more information call secretary for Culture, Tourism and External www..com/campaign/see- 0330-058 8289 or visit Affairs Fiona Hyslop about some of the south-scotland www.cosmos.co.uk

One for the history buffs as Peter Sommer Travels embarks on Wales tour PETER SOMMER Travels has expanded into Wales, with the introduction of its first escorted tour to the destination in 2019. Led by expert guide Paul Beston and departing on July 14, ‘Exploring Wales: Millennia Under the Gaze of Mountains’ looks to explore some of Wales’ finest historic sites. History buffs can visit Roman forts, medieval chapels and an array of fascinating castles, with highlights including Chepstow Castle, Tintern Abbey, Caerphilly Castle, and the remains of Bishop de Gower’s remarkable palace, retiring each evening to a comfortable hotel base and enjoying traditional dishes. The six-day cultural tour costs from £2,695 per person based on two sharing, including bed-and-breakfast accommodation, five lunches and three dinners, excursions, transfers and all entrance fees. For more information call 01600-888220 or visit www.petersommer.com

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Head down to Downton Abbey SUPER BREAK has packages to ‘Downton Abbey Live’, an open-air concert taking place on June 22 in the grounds of Highclere Castle. The Berkshire property is famous as the setting of TV show Downton Abbey. Newmarket sees greater demand for holidays at home The evening will be hosted FROM EXPLORING the Scottish Highlands Clients can spend six days in Ireland on by actor Jim Carter, in by rail to gazing out across the wild customer favourite ‘Donegal & The Giant’s character as Mr Carson, coastline of the Emerald Isle, Newmarket Causeway’. Alternatively they can enjoy a with music performed by Holidays is seeing a strong uptake on its steam-powered adventure on the ‘Scottish the show’s composer John escorted tours that take in the scenic Highland Railways’ from £549 per person with Lunn on piano, joined by corners of Britain and Ireland. flights available from more than ten airports The Chamber Orchestra Richard Forde, trade sales manager for the and dinner, bed-and-breakfast in a four-star of London. operator, said: “ is finding hotel also included in the price. Forde added: Packages cost from £140 a growing interest in holidays close to home, “You don’t have to miss out on this amazing per person including one be it Scotland, Northern Ireland where the holiday if you already live in, or close to night’s bed-and-breakfast Titanic Exhibition is still a huge pull, or the Scotland, as it can be booked tour only with at the four-star Apollo sun-kissed Channel Isles. It could be the clients starting with the group in .” Hotel Basingstoke and a Brexit effect, but no one can argue with the For fans of scenic railways, agents can ticket to the concert. fact that there is so much to see and do in the suggest ‘Historic Railways of the Isle of Man’ Visit www..com/ UK & Ireland with the added benefit of available from March – November. agents journeys without the long travel times.” Go to www.newmarketholidays.co.uk S07 TB 2203 2019 UK & Ireland_Layout 1 19/03/2019 10:26 Page 24

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Crossword: Across: 1. PREMIER INN, 5. ROT, 7. CROATIA, 9. IBERIA, 10. STAG, ABERCROMBIE & Kent invited 22 agents from across the UK to an agent experience 13. AVIS, 14. VIRGIN, 16. CORSICA, 18. SKI, 19. CALIFORNIA. day at Temple Guiting Manor, one of A&K Villas’ Cotswold homes. Agents spent the Down: 1. PORT ISAAC, 2. ISCHIA, 3. ROOT, 4. NRT, 6. TREVI, day with staff members from across the luxury tour operator’s sales and product 8. ARGENTINA, 11. TAGUS, 12. MIKADO, 15. FIJI, 17. RSA. teams, learning what the company can offer clients, how to better sell escorted Highlighted Word: NEVADA tours and about its latest openings. Moreover, the party enjoyed activities such as pasta making and wine tasting and are pictured at dinner, where managing director Where Am I?: Sheikh Zayed Mosque, Abu Dhabi. Kerry Golds of A&K UK reaffirmed the company’s commitment to the trade.

We asked our staff the following question this week: Where would be your dream destination to ‘get away from it all’?

Jeanette Ratcliffe Bill Coad Publisher Account Manager [email protected] [email protected] I've always fancied visiting the Angra Dos Reis Bay Islands in Brazil. Has to be the Maldives...

Adam Potter Matt Gill Features Editor Senior Account Manager [email protected] [email protected] Antarctica (on an expedition cruise) Aitutaki in the Cook Islands.

Georgia Lewis Sarah Terry Managing Editor – News Team Account Manager [email protected] [email protected] In a private pool at my posh tent at Al Maha Desert Resort.

Emmet McGonagle Hannah Carter Staff Writer – News Team Events & Sales Administrator [email protected] [email protected] Bed. Always bed.

Lauretta Wright Ashweenee Beerjeraz Contributing Editor Events & Sales Assistant Ras Al Khaimah for its epic zipline! [email protected] Bora Bora (Live my life like Moana) Paul Scudamore Contributing Editor Vidwan Reddy Barbados (among others) Online Editorial Assistant [email protected] Simon Eddolls Sales Director [email protected] Lucia Mathurin Just based on the video at our Showcases, it has to be Junior Designer The Cook Islands. [email protected] Madagascar Tim Podger Account Manager - Far East Eugenia Nelly Mendes [email protected] Head of Production Koh Samui, Thailand. [email protected] Seychelles by the sea, just the two of us…serenity and me!

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