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Pearson BTEC Higher National Qualifications in Public Services BTEC HIGHER NATIONALS Public Services Specifi cation First Teaching from September 2018 First Certifi cation from 2019 Higher National Certifi cate Lvl 4 Higher National Diploma Lvl 5 Edexcel, BTEC and LCCI qualifications Edexcel, BTEC and LCCI qualifications are awarded by Pearson, the UK’s largest awarding body offering academic and vocational qualifications that are globally recognised and benchmarked. For further information, please visit our qualifications website at qualifications.pearson.com. Alternatively, you can get in touch with us using the details on our contact us page at qualifications.pearson.com/contactus About Pearson Pearson is the world's leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the learner at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your learners at qualifications.pearson.com References to third party material made in this specification are made in good faith. Pearson does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.) All information in this specification is correct at time of publication. ISBN 978 1 446 94819 4 All the material in this publication is copyright © Pearson Education Limited 2020 BTEC Higher National Public Services © FabrikaSimf/Shutterstock Summary of changes in Pearson BTEC Higher Nationals in Public Services Issue 2 Summary of changes made between previous issue and this current Page issue number New branding 1-532 Programme spec updated to new branding 2.5.1 Progression to university 12 University recognition and articulations section updated and reflects new website. 3.2.1 English language requirements for Higher Nationals 18 Reverted wording back to previous issue 3.7 Dealing with malpractice in assessment 24-26 Updated section on student, tutor and centre malpractice 6.5.2 Compensation of HNC. 85 Clarified statement by inserting words “attempted but” as is the case with the wording on compensation of HND. Unit 13: Personal and Professional Development 191-198 Corrected LO3 by removing the word 'deliver' If you need further information on these changes or what they mean, contact us via our website at: qualifications.pearson.com/en/support/contact-us.html. Contents 1 Introduction 1 1.1 The Student Voice 1 1.2 Why choose Pearson BTEC Higher Nationals? 1 1.3 HN Global 2 1.4 Qualification Titles 3 1.5 Qualification codes 3 1.6 Awarding institution 3 1.7 Key features 4 1.8 Collaborative development 5 2 Programming purpose and objectives 6 2.1 Purpose of the BTEC Higher Nationals in Public Services 6 2.2 Objectives of the BTEC Higher Nationals in Public Services 6 2.3 Aims of the Level 4 Higher National Certificate in Public Services 8 2.4 Aims of the Level 5 Higher National Diploma in Public Services 10 2.5 What could these qualifications lead to? 12 2.5.1 Progression to university 12 2.5.2 Employment 13 2.6 Use of maths and English within the curriculum 15 2.7 How Pearson BTEC Higher Nationals in Public Services provide both transferable employability skills and academic study skills 15 3 Planning your programme 17 3.1 Delivering the Higher Nationals in Public Services 17 3.2 Entry requirements and admissions 17 3.2.1 English language requirements for Higher Nationals 18 3.2.2 Centre approval 18 3.2.3 Level of sector knowledge required 19 3.2.4 Resources required 19 3.2.5 HN Global support 19 3.2.6 Modes of delivery 19 3.2.7 Recommendations for employer engagement 19 3.2.8 Support from Pearson 19 3.2.9 Student employability 20 3.3 Access to study 21 3.4 Student registration and entry 21 3.5 Access to assessments 22 3.6 Administrative arrangements for internal assessment 22 3.6.1 Records 22 3.6.2 Reasonable adjustments to assessment 22 3.6.3 Special consideration 23 3.6.4 Appeals against assessment 23 3.7 Dealing with malpractice in assessment 24 3.7.1 Internally assessed units 24 3.7.2 Student malpractice 25 3.7.3 Tutor/centre malpractice 25 3.7.4 Sanctions and appeals 26 4 Programme structure 27 4.1 Units, credits, Total Qualification Time (TQT) and Guided Learning (GL) 27 4.2 Programme structures 28 4.2.1 Pearson BTEC Level 4 Higher National Certificate in Public Services 29 4.2.2 Pearson BTEC Level 5 Higher National Diploma in Public Services 40 4.2.3 Meeting local needs (MLN) 56 4.2.4 Pearson BTEC Higher National Commissioned Development 56 4.3 Pearson-set assignments 57 4.4 Optional units 58 4.5 The unit descriptor 59 5 Teaching and learning 62 5.1 Delivering quality and depth 62 5.2 Engaging with employers 64 5.3 Engaging with students 64 5.4 Planning and structuring a programme 65 5.4.1 Sequencing units 66 5.4.2 Condensed, expanded and mixed delivery 67 5.4.3 Drawing on a wide range of delivery techniques 69 5.4.4 Assessment considerations 71 5.4.5 Formative assessment 71 5.4.6 Summative assessment 71 5.4.7 Assessment feedback 72 5.4.8 Designing valid and reliable assessments 72 6 Assessment 74 6.0.1 Example Assessment Briefs 75 6.1 Principles of internal assessment 75 6.1.1 Assessment through assignments 75 6.1.2 Assessment decisions through applying unit-based criteria 76 6.1.3 The assessment team 77 6.1.4 Effective organisation 77 6.1.5 Student preparation 78 6.2 Setting effective assessments 78 6.2.1 Setting the number and structure of assignments 78 6.2.2 Providing an assignment brief 79 6.2.3 Forms of evidence 80 6.3 Making valid assessment decisions 81 6.3.1 Authenticity of student work 81 6.3.2 Making assessment decisions using criteria 81 6.3.3 Dealing with late completion of assignments 82 6.3.4 Issuing assessment decisions and feedback 82 6.3.5 Resubmission opportunity 83 6.3.6 Repeat Units 83 6.3.7 Assessment Boards 83 6.4 Planning and record keeping 84 6.5 Calculation of the final qualification grade 85 6.5.1 Conditions for the award 85 6.5.2 Compensation provisions 85 6.5.3 Calculation of the overall qualification grade 86 6.5.4 Modelled student outcomes 87 7 Quality assurance 88 7.1 The approval process 88 7.2 Monitoring of internal Centre systems 89 7.3 Independent assessment review 89 7.4 Annual Programme Monitoring Report (APMR) 90 7.5 Annual student survey 90 7.6 Centre and qualification approval 90 7.7 Continuing Quality Assurance and standards verification 91 8 Recognition of Prior Learning and attainment 93 9 Equality and diversity 94 10 Higher Nationals in Public Services Units 96 Unit 1: Organisational Structures and Culture 97 Unit 2: Mental Health and Wellbeing 104 Unit 3: Equality, Diversity and Fair Treatment 114 Unit 4: Public Services in Contemporary Society 123 Unit 5: Integrated Emergency Management 132 Unit 6: Terrorism and Counter-terrorism 141 Unit 7: Law and Legal Systems 150 Unit 8: Crime Reduction and Community Safety 156 Unit 9: Project Management 162 Unit 10: Government and Politics 170 Unit 11: Community Engagement 176 Unit 12: Responding to Emergencies 183 Unit 13: Personal and Professional Development 191 Unit 14: Crime and Substance Misuse 199 Unit 15: Modern Warfare and Conflict 207 Unit 16: Training for Fitness and Health 213 Unit 17: Entrepreneurship in the Public Services 222 Unit 18: Management Accounting in the Public Sector 230 Unit 19: Personnel Protection in Civil Protection Agencies 237 Unit 20: Event Management and Safety 245 Unit 21: Outdoor Skills Development 252 Unit 22: Fitness Preparation and Testing 262 Unit 23: Third Sector and Public Services 268 Unit 24: Work Exposure 276 Unit 25: Technology in the Public Services 284 Unit 26: Care in Custody 291 Unit 27: Psychology of Behaviour 300 Unit 28: Small-scale Research Project in Public Services 309 Unit 29: Research Project 318 Unit 30: Reflective Professional Practice 325 Unit 31: International Institutions and Global Affairs 330 Unit 32: Serious and Organised Crime 337 Unit 33: Justice, Punishment and Rehabilitation 345 Unit 34: Theories of Crime 351 Unit 35: Operations and Project Management 359 Unit 36: Understanding and Leading Change 367 Unit 37: Critical Infrastructure Protection 375 Unit 38: Blue Light Collaboration 384 Unit 39: Physical Activity, Lifestyle and Health 391 Unit 40: Management of an Outdoor Event 397 Unit 41: Advanced Fitness and Health 405 Unit 42: Expedition Planning 412 Unit 43: Cyber Security 419 Unit 44: International Policing 427 Unit 45: Training, Coaching and Mentoring Techniques 436 Unit 46: Aviation and Maritime Protection 444 Unit 47: Contemporary Sociological Issues 452 Unit 48: Youth Offending 461 Unit 49: Applied Forensic Psychology 470 Unit 50: Offender Management 476 Unit 51: Human Resources – Values and Contribution to Organisational Success 485 Unit 52: Resource and Talent Planning 493 Unit 53: Work-based Experience 501 11 Appendices 508 Appendix 1: Glossary of terms used for internally assessed units 509 Appendix 2: Assessment methods and techniques for Higher Nationals 513 Appendix 3: Mapping of HND in Public Services against FHEQ Level 5 519 Appendix 4: Transferable and sector-specific skills mapping 524 Level 4 Higher National Certificate in Public Services: mapping of transferable employability and academic study skills 524 Level 5 Higher National Diploma in Public Services: mapping of transferable employability and academic study skills 526 Appendix 5: HNC/HND in Public Services Programme Outcomes for Students 528 1 Introduction BTEC is one of the world’s most recognised applied learning brands, engaging students in practical, interpersonal and thinking skills for more than thirty years.
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