Taylor Wimpey plc Annual Report and Accounts 2018 Accounts and Report Annual
Becoming a www.taylorwimpey.co.uk customer-centric homebuilder
Annual Report and Accounts 2018 At a glance how we performed in 2018
Revenue (£m) Customer satisfaction 8-week score Tangible net asset Group completions including JVs Number recruited to early talent Operating profit* (£m) ‘Would you recommend?’ (%) value per share† (p) programmes in the year 2018 4,082.0 2018 15,275 2018 880.2 2017 3,965.2 90 98.3 2017 14,842 175 2017 844.1 2016 3,676.2 2016 14,185 2016 768.1 2017: 89 2017: 95.7 2017: 126
Return on net Annual Injury Incidence Rate (per Year end net cash‡ (£m) Profit for the year (£m) Basic earnings per share (p) Employee turnover (%) operating assets** (%) 100,000 employees and contractors) 14.5 644.1 33.4 656.6 20.1 228 2017: 511.8 2017: 555.3 2017: 17.0 2017: 14.0 2017: 32.5 2017: 152
Profit before tax (£m) Adjusted basic earnings Net private sales rate Total dividend per share (p) per share†† (p) per outlet per week Construction Quality Review Landbank years 2018 810.7 15.28 2017 682.0 21.3 0.80 3.93 c.5.1 2017: 13.79 2016 732.9 2017: 20.2 2017: 0.77 2017: 3.74 2017: c.5.1
Definitions can be found in the Group financial review on page 53
North Division Central and South We participate in various benchmarks and have West Division been awarded a number of industry accreditations Where we 6,431 Homes completed 5,259 operate 10 offices Homes completed 8 offices London and South We operate at a local level UK map key East Division Spain from 24 regional businesses Head office across the UK, and we also Regional offices 3,132 342 have operations in Spain. London market Homes completed Homes completed 6 offices 3 offices
This document is printed on UPM Finesse Silk and UPM Fine Offset, both papers containing fibre sourced from well-managed, responsible, FSC® certified forests and other controlled sources. Alternative Performance Measures The Group uses Alternative Performance Measures (APMs) as key financial performance indicators to assess underlying Definitions of the APMs, discussed throughout our Annual Report and Accounts, and a reconciliation to the equivalent statutory This is a certified CarbonNeutral® publication. performance of the Group. The APMs used are widely used industry measures, form the measurement basis of the key measure are detailed in the Alternative Performance Measures section on pages 178 to 180. strategic KPIs (return on net operating assets** and operating profit* margin) and are linked directly to executive remuneration. The 2017 financial statements have been restated for the adoption of IFRS 9 – ‘Financial Instruments’ and IFRS 15 – ‘Revenue from Designed and produced by Black Sun Plc www.blacksunplc.com All references to operating profit* throughout this report meet the definition of an APM. Contracts with Customers’. They have not been restated for IFRS 16 as it has been applied from 1 January 2018 using the ‘modified retrospective’ approach, as outlined in the standard. Printed by Park Communications on FSC® certified paper. Taylor Wimpey plc is a customer-focused residential developer building and delivering homes and communities across the UK and in Spain. We are one of the UK’s largest residential developers. We do much more than build homes – we add social, economic and environmental value to the wider communities in which we operate. We are first and foremost a local business and an important contributor to the local communities.
Contents
Strategic report Financial statements Connect with us 2 Chair’s statement 124 Independent auditor’s report There are several ways you can get in 4 Chief Executive’s letter 130 Consolidated income statement touch with us or follow our news.
6 Group Management Team Q&A 131 Consolidated statement of www.taylorwimpey.co.uk/corporate 8 UK market review comprehensive income 12 Our strategy 132 Consolidated balance sheet www.twitter.com/taylorwimpeyplc 24 Our key performance indicators 133 Consolidated statement of 26 Strategic goals changes in equity www.linkedin.com/company/taylor-wimpey 27 Our investment proposition 134 Consolidated cash flow statement 28 Our business model 135 Notes to the consolidated financial statements Navigating this report 30 Creating value for stakeholders 168 Company balance sheet The icons below help to signpost where 42 Our approach to risk management 169 Company statement of changes you can find more information. 44 Principal risks and uncertainties in equity 52 Group financial review Read more 170 Notes to the Company
financial statements Q&A Questions and answers Directors’ report: governance 174 Particulars of subsidiaries, associates Key performance indicators 58 Board of Directors and joint ventures 60 Corporate governance 178 Five year review and alternative Link to remuneration performance measures 82 Audit Committee report Link to our stakeholders 87 Nomination Committee report 96 Remuneration Committee report Shareholder information Link to our business model 117 Statutory, regulatory and 181 Notice of Annual General Meeting Link to our strategic goals other information 184 Notes to the notice of Annual General Meeting 189 Shareholder facilities 1
Our ultimate aim is to become a genuinely customer-centric homebuilder by shifting our focus to our customers’ needs and their aspirations for their homes and communities.
Best in Customers and class efficient communities at the engine room heart of our strategy See pages 22 and 23 See pages 14 and 15
Becoming a Becoming the customer-centric Build quality: employer homebuilder getting it of choice right first time See pages 20 and 21 See pages 16 and 17
Optimising our strong landbank See pages 18 and 19
Read more on pages 30 to 41
Read more on pages 24 to 25
Read more on pages 28 to 29 2 Chair’s statement
A step change in strategy We recognise that each of the decisions our Taylor Wimpey 2018 financial teams take, from the land we buy to the house 2018 has been an exciting year for Taylor Wimpey. performance types and community facilities we build, has a I will touch on some of the year’s operating I’m delighted that during 2018 we have significant impact on our customers’ lives. Our highlights and our record financial performance delivered 14,933 home completions across the homes are where important memories are later in my statement, but will first begin with our UK (2017: 14,541). During the year operating made, where birthday parties are hosted, where new strategy which we introduced to shareholders profit* has grown to £880.2 million, a new record the first photos in school uniform are taken, and at our Capital Markets Day in May 2018. This is for the Group. Profit before tax was £810.7 million, where we live, work and play. We therefore have something we are all very passionate about and up 19% in 2018 (2017: £682.0 million) and an important role to play in our customers’ lives represents a shift for Taylor Wimpey, following profit for the year increased to £656.6 million and are aware of the huge responsibility this brings. the natural conclusion of a very successful (2017: £555.3 million). I am particularly pleased strategic plan which took us from 2011, through to report that in 2018, we have also returned a Your Board also believes that there will be a the early stages of the housing market recovery, record amount to shareholders through real benefit not only to our customers, but to up to early 2018. Our new strategy reflects a dividends and, alongside our strategy update in our employees, shareholders and other deep desire to do more for our customers and May 2018, we announced an enhanced ordinary stakeholders from delivering on our new strategy. a recognition that, in an ever-changing world, dividend going forward. During 2018 As shareholders, you own a business that believes our customers’ expectations have moved on shareholders continued to benefit from our in its customers and, through identifying and significantly and that our products and services success, receiving c.£500 million in dividends, serving customers’ needs better than anyone must too. Our strategy ultimately aims to position and we have committed to returning 20% more else in the industry, this will make us a bigger, Taylor Wimpey as a genuinely customer-centric dividends in 2019 which underlines our confidence better and stronger business. We have reordered homebuilder. This evolution takes place in a in the business. More information about our this 2018 Annual Report to clearly show how we much-improved planning and land environment, financial performance can be found in the ‘At a plan to achieve our objectives. More information which we are confident will persist for the glance’ section and within Chris Carney’s financial about our strategy, and our investment proposition foreseeable future. More information on this can review on pages 52 to 56. It is worth taking to you, can be found within Pete Redfern’s letter be found on pages 10 and 11. the time to recognise that whilst financial on page 5 and on page 27. performance is obviously very important to us As Chair, I am proud of the investment and the and our shareholders, we want to ensure that The UK housing market in 2018 progress we have already made in improving our we deliver this in the right way. Accordingly, and customer service to date, and we are very The housing market has been stable throughout as I have said in prior years, a key function of the pleased to have scored over 90% on the Home 2018, despite the wider macro-economic and Board is to ensure good corporate governance Builders Federation (HBF) 2017/18 survey, significant political uncertainty that has at all times, and this is something we take very however there is still some way to go before we characterised the year. Whilst our share price seriously at Taylor Wimpey and has been can be really described as customer-centric. and that of our peers has been volatile through recognised by the level of shareholder support For this to happen we need to commit to the year, reacting to this uncertainty, we have at successive Annual General Meetings. More putting customers and communities at the heart seen the underlying business and our future information can be found within my introduction of each and every decision we make throughout potential remain strong. Customer confidence to the Corporate Governance section on page 60;
Annual Report and Accounts 2018 the business and deliver on this time and again, has continued to be resilient with strong levels in the Board activities section on page 68; and aspiring to get it right first time, every time. We of interest in our developments converting to in stakeholder engagement on pages 76-79. are privileged to work in a company and an high sales rates. You can find more information We believe in ambition and accountability and industry which has a deep connection to its on the market on pages 10 and 11 including the have set out five-year goals (which you can find customers and their lives and lifestyles. main drivers for future performance, and how on page 26) which are stretching and target the business is set up to manage the cycle, further improvement in a number of areas. Taylor Wimpey plc which we believe to be an important differentiator for Taylor Wimpey. 3 Strategic report “We are privileged to play an important role Male in our customers’ lives and are aware of the Female huge responsibility this brings.” 4 Board diversity 5
We have accordingly updated our senior success. Over half of our employees either management bonus targets to reflect this and participate in one or both of the All Employee more information on remuneration can be found Share Plans or are already shareholders in the on page 96. Company. In 2018, 34.2% of all eligible employees participated in the 2018 Sharesave Health and safety and environment scheme (up from 33.3% in 2017). The health and safety of everyone on and 1,730 around our sites has always been, and will This year, a particular highlight for me personally always be, our number one priority. We are was the Board’s visit to our South Thames Employee committed to this non-negotiable objective business where I and the rest of the Board diversity had the opportunity to meet some of our each and every day. We were therefore deeply 3,835 saddened by the tragic death of a apprentices and hear first hand about their subcontractor on one of our sites in 2018 training and their aspirations for the future. following a serious accident. We are assisting We are delighted to have taken on over 400 the Health and Safety Executive with the apprentices over the past three years and accident investigation and await their findings. delight in seeing their fantastic progress. This is the first fatality on a Taylor Wimpey site Our apprentice programme builds on extremely since 2004 but that makes it no less of a tragedy. successful graduate intakes over many years and management trainee schemes. Our 3 Group commitment to training continues throughout Building sites are, by their very nature, Management their careers and many who have joined us as dangerous and so we do everything we can Team trainees over the years have gone on to possibly do to minimise those risks. We embed diversity become key members of our management a safety culture through training, awareness and 6 visible health and safety leadership. Whilst our teams including Ingrid Osborne, one of our Annual Injury Incidence Rate (AIIR) remains well Divisional Chairs. below both the HBF Home Builder Average and Health and Safety Executive Construction Kate Barker DBE, our Senior Independent Industry Average, we are not complacent Director and Chair of the Remuneration Committee, and I also had the pleasure of and we will continue to seek to improve this. as Group Finance Director in April 2018 after attending one of our National Employee Our AIIR for reportable injuries per 100,000 eight highly successful years in the role; Forum meetings during the year, which is the employees and contractors was 228 in 2018 to Mike Hussey who stood down as an Company’s elected workforce representative (2017: 152). Our AIIR for major injuries per Independent Non Executive Director in July 2018 body. We enjoyed a good discussion on Taylor 100,000 employees and contractors was 64 in after almost seven years in the role and as a Wimpey’s governance and remuneration 2018 (2017: 54). member of the Audit and Nomination Committees; approach. More details of the Forum appear and to Rob Rowley who stood down as an on page 79. We aim to integrate sustainability into the way Independent Non Executive Director and the we work for the benefit of our business, our Senior Independent Director in April 2018 after During 2018 we were particularly delighted customers, our people and all our stakeholders. over eight years’ service on the Board and to be recognised as one of the UK’s top 10 Our sustainability framework sets out our priority its Committees, particularly as Chair of the employers by Glassdoor as rated by our sustainability issues and shows how we will Audit Committee. We wish Ryan, Mike and Rob employees. Once again, we were the only deliver on our values to build a proud and all the very best for the future. sustainable legacy. More information can be commercial housebuilder to make the list, and it further demonstrates that we are well on our found in our 2018 Sustainability Report. I joined the Board of Taylor Wimpey in July 2010 way to becoming an employer of choice in the and I have enjoyed my time immensely. As part industry, as we strive to deliver a unique and Taylor Wimpey culture and our employees of our ongoing Board succession planning
valued employee experience. Taylor Wimpey plc The culture of Taylor Wimpey and our people is reviews, the Nomination Committee will be putting the wheels in motion to recruit my what makes our company special. I talked about We have promoted Chris Carney and Jennie successor during the course of this year. our ultimate goal of becoming a genuinely Daly to the Board in 2018 as Group Finance customer-centric homebuilder but we can Director and Group Operations Director In drawing this Chair’s statement to a conclusion only do that with and because of our people. respectively. Both Chris and Jennie bring
I’d like to thank our shareholders for their Annual Report and Accounts 2018 During the year we have engaged extensively great operational depth and experience from continued support and look forward to updating with teams across the business about our new other roles, and present a different perspective you further throughout the year. strategy. Their input has been invaluable in how to Board discussions. I am delighted to we have shaped and will implement it. Therefore, welcome them on your behalf and thrilled that it is here that I want to say thank you to all our we have been able to develop such strong employees across the business. We have seen leadership succession both for the Board record employee engagement this year and this and throughout the business. I would also, just underlines the commitment and energy from on behalf of the Board, like to express our the whole business to our company and its thanks to Ryan Mangold who stood down Kevin Beeston Chair 4 Chief Executive’s letter
Total dividend paid in 2018 £499.5m 2017: £450.5m
Group operating profit* margin in 2018 21.6% 2017: 21.3%
Return on net operating assets** in 2018
Annual Report and Accounts 2018 33.4% 2017: 32.5% Taylor Wimpey plc 5 Strategic report “A new strategic direction focused on customers.”
Pete Redfern – Chief Executive
In 2018, we announced a new strategy at our Capital Markets Day in because they thought it couldn’t be done. I’m pleased to say that May, the first major change to our direction since 2011. We are proud across the business the opposite is true today as we have seen the of what we achieved during this time and by every measure the ‘old’ investments we have made and the effort the teams have put in really strategy has been very successful; delivering over 90,000 new homes start to pay off. in the UK and creating £7 billion of shareholder value. But, inevitably the environment in which we operate has continued to change and Our customers tell us that the improvements we have already made develop over that period. Having taken the old strategy as far as we to our customer service approach are working. We have made a could, we need to seek to protect that value we have built up and significant step change in our business over the last four years. Whilst ensure the business is ready and able to take advantage of we have made great progress and over 90% of customers would opportunities, and we can’t do that by standing still. recommend Taylor Wimpey to a friend (2017: 89%), this performance often drops over time, a common trend across the industry. There are Why now? of course a number of contributing factors, and not all within our control, but we start from the point that to be genuinely customer- We operate in an industry which is underpinned by a fundamental centric, we have to understand the causes and look for solutions. long term demand and supply imbalance. As one of the UK’s largest We have therefore introduced the National House-Building Council homebuilders, we believe that we have a shared responsibility to (NHBC) 9-month ‘would you recommend’ score, as an additional Key create more choices for those wanting to access housing, and to Performance Indicator, which captures the feedback from customers deliver this housing with high quality and excellent service. living in their homes for nine months. Traditionally housebuilders are land led. Over the last seven years, the Through the year I, and other members of the Group Management Team, land and planning environment has undergone a structural change, with have run a number of presentations, meetings and focus groups with more good-quality land available through the planning system and an employees across the country, in addition to an all staff survey and increase in opportunities, including a reduced level of competition, in providing additional feedback opportunities. What has come across certain parts of the market, such as large scale sites. While land remains loud and clear is a passion and pride in working for Taylor Wimpey a key value driver, the easing of the land constraint through this cycle and a genuine desire to do more for our customers. It is true that means that other elements of the business model have become better run businesses tend to do the right thing more often than not, increasingly important to future success. This includes operational but we think that is the wrong philosophy; we start from doing the ability, delivery capability and approach to customers, particularly in the right thing and because of that we are a better and stronger business. context of significantly changed customer expectations.
These changes present an opportunity in an industry which has Setting out our strategy historically been very reactive to genuinely shift our focus to our This new strategy, which we announced to investors and analysts at customers’ needs and their aspirations for their homes and our Capital Markets Day in May, maps out our priorities and principles communities. Over the coming years, by enhancing every step of our for at least the next ten years, and sets out some of the key numerical customers’ buying and after service experience, building homes which goals for the next five years (which you can see on page 26). are right first time and right for our customers’ income and lifestyle, we can create real additional value for customers, and the rest of our We have tried to do something different in our Annual Report this year, stakeholders. In this way we can grow our business, providing more at a time when it is more important than ever for shareholders, and homes to more people, whilst continuing to manage the cycle other stakeholders, to understand and trust the business that they are cautiously and without compromising on quality. investing in, partnering with and working for. As well as setting out the key components of the strategy in detail (pages 12 to 23), we have Taylor Wimpey plc What does customer-centric actually mean to us? also revisited the underlying investment proposition for Taylor Wimpey (page 27) and reordered the year’s operating review by stakeholder We thought long and hard about the wording because it is a phrase (pages 30 to 41). Our hope is that this will enable all our stakeholders which can suffer from overuse and is used flippantly by some. to understand how becoming a genuinely customer-centric However, we believe it is appropriate to use because it signifies that homebuilder will add value to them specifically, and to the Annual Report and Accounts 2018 all our decisions and actions are driven by a desire to understand wider business. what our customers need today and in the future and a commitment to earn their trust by delivering on our promises time and time again. It is ambitious and we are not there yet.
When we first started our customer journey, over four years ago, there was some scepticism both inside and outside the business – not because Pete Redfern people didn’t want to do it, or thought that it wasn’t important, but Chief Executive 6 Group Management Team Q&A Well positioned for the year ahead
Pete Redfern (PR) Chris Carney (CC) Jennie Daly (JD) James Jordan (JJ) Chief Executive Group Finance Director Group Operations Director Group Legal Director Responsibilities Responsibilities Responsibilities and Company Secretary As head of the Group Chris’s role covers all areas Jennie oversees our land, Responsibilities Management Team (GMT), of finance, including tax, planning, design and James is responsible for our responsibilities include key treasury and managing the technical, production and Company Secretariat strategic and operational Group’s defined benefit supply chain functions, in department, as well as decisions, sustainability, pension scheme, as well as addition to managing the overseeing all legal matters customer service and overall responsibility for our Taylor Wimpey Logistics from plot conveyancing health and safety. commercial and information business. As part of her to landbuying. technology functions. land and planning role, Jennie also leads our response to the evolving UK planning system.
It has been a great year Taylor Wimpey launched a In what ways does this approach for Taylor Wimpey but customer-centric strategy in 2018 impact operations? – what is new in this approach JD A great deal of thought and detail has gone there are always for customers? into how we will embed our customer-centric challenges and 2019 will DM We always strive to work in the best approach throughout the business. Our strategy interests of the customer and, in a sense, focuses on the five key pillars we have outlined in be no exception. How is this approach formalises that commitment. this report; placing customers and communities the GMT preparing for the But it is more than that. Where it goes further at the heart of our strategy; right first time build is in outlining, in some detail, the changes we quality; optimising our strong landbank; year ahead? need to make to really put customers first. becoming the employer of choice; and During 2017 and 2018 we conducted a wide developing a best in class efficient engine room. What are the key priorities for the ranging customer research project to help set To achieve each of these aims we have year ahead? our customer priorities. It has also helped us established a number of new principles and practices that have each been matched with PR Operationally, safety on site is always our assess each stage of the business model, relevant KPIs to help measure our progress. non-negotiable number one priority and through the customers’ eyes, from planning and continues to be the first item discussed at every design to construction, sales and aftersales Board meeting. We are continuing to embed and, where necessary, make improvements. How will you drive improvements our customer-centric strategy and our focus in at site level? 2019 is on making good progress on the key Why the change in strategy? IO We will do this by taking a more strategic priorities that underpin our customer-led JJ With a much improved land and planning approach to our build on site, adopting a factory strategy. This includes ensuring our right first backdrop environment aiding our forward approach, scaling up build teams on large sites, time approach is adopted consistently through planning, there is an opportunity for us to to align with the market demand, to deliver all stages of build, supply chain improvements, increasingly shape our business around the more homes. ongoing people development and resourcing of needs of our customers. This of course involves future capacity, through apprentices and our continuing to listen to what customers are telling NH For example, on large sites such as Great direct labour programme. We reset our KPIs in us whilst employing technology that can bring Western Park, Didcot, in my Division, we have 2018 to ensure we are targeting the right areas tangible benefits. Being able to focus on the multiple factories operating independently. This and these will be measured and reported to areas that really matter to customers also approach enables us to provide more homes for GMT through the year. simplifies the business, informing our priorities our customers, utilise our skilled teams more and guiding our decision making. Customer productively and is a more efficient use of our Annual Report and Accounts 2018 feedback plays an important role. For example, shareholders’ capital. this has helped us design a new standard house type range which we will launch in 2019. Taylor Wimpey plc 7
“Our focus in 2019 is on making good progress on the key Strategic report priorities that underpin our customer-led strategy.”
Pete Redfern – Chief Executive
Anne Billson-Ross Nigel Holland (NH) Daniel McGowan (DM) Ingrid Osborne (IO) Lee Bishop (LB) (ABR) Divisional Chair, Central and Divisional Chair, North Divisional Chair, Major Developments Group Human South West Responsibilities London and South East Director Resources Director Responsibilities Daniel oversees our Responsibilities Responsibilities Responsibilities Nigel oversees our North Division which Ingrid has responsibility for Lee manages our Anne has responsibility Central and South West covers our East and the integrated London Major Developments for all areas of human Division, covering our East West Scotland, North East, strategy and oversees our business which has resources, including Midlands, South Midlands, North Yorkshire, Yorkshire, London and South East been specifically created recruitment, benefits, East Anglia, Oxfordshire, North West, Manchester, Division, which includes our to secure and project talent and performance South Wales, Bristol, North Midlands, Midlands East London, Central manage large scale management. Southern Counties and and West Midlands regional London, North Thames, land opportunities. Exeter regional businesses businesses. South East, South Thames and our Spanish business. and West London regional businesses.
How can you best protect This strategy also gives us the flexibility to Will the supply of building materials stakeholders in uncertain markets? increase our pace of build and accelerate be impacted by Brexit? growth in 2020, depending on market CC Market conditions can change and it is conditions, while maintaining focus on quality JD Most of our building supplies are important that our strategy is dynamic enough land investment in good locations. manufactured in the UK. For example, we order to allow for this. The reality is that housebuilding around 120 million bricks annually, the vast is a cyclical industry that will undergo periods of What is the outlook for labour majority of which are sourced in the UK. relative strength and weakness. Whilst we can We purchase a significant proportion of our do little to influence the wider economic following Brexit? products in bulk via national agreements and backdrop, we have taken steps to ensure we ABR Around 10% of people working in UK have preferential partnerships with many of our manage the business effectively through the construction are non-UK citizens (7% from EU suppliers. The 15% of our products that have cycle for our stakeholders. This means making countries) so, depending on the outcome of Brexit, an element imported from the EU are mainly decisions in the long term interests of our a more restricted labour supply may be a concern sourced through a network of UK-based customers and stakeholders rather than adopting for the industry. However, we feel we are in a suppliers. There is a risk that, in a no deal Brexit a short term approach. The key elements of strong position at Taylor Wimpey. Irrespective of outcome, our supplier network may experience managing our business through the cycle are the Brexit outcome, we have been adapting our delays in their own supply chain and we are tied into our customer-centric approach. labour strategy as part of our long term planning. working closely with these distributors to Over recent years skilled labour such as understand any issues they may face. Unusually LB We believe that our customer-centric bricklayers, carpenters, supervisors and site for our sector, we also have our own internal strategy will offer further scope for differentiation managers have sometimes proved difficult to logistics arm, TW Logistics, which provides and enable us to become the customer’s first recruit and we have responded. We successfully additional visibility, control and flexibility in choice of homebuilder in all market conditions, trialled direct labour schemes in six regions which managing our supply chain. which will make us a more efficient and resilient are now being rolled out nationally and we are Taylor Wimpey plc homebuilder throughout the cycle. increasing our apprentices. Are there any other concerns resulting from Brexit? CC While we are conscious of the wider political and economic risks, particularly as the UK plans “We are confident that our strong balance its exit from the EU, we are confident that our Annual Report and Accounts 2018 strong balance sheet, with our high-quality sheet, with our high-quality landbank, and a landbank, and a strategy focused on customers strategy focused on customers makes us a makes us a more resilient business. more resilient business.”
Chris Carney – Group Finance Director 8 UK market review Our 2018 in review
We ended the year with a strong order Completions and year end forward order book book, equivalent to 56% of 2018 1 000 70%
volumes 14 000 0% 12 000 50% 10 000 40% 000 30% 000
4 000 20%
2 000 10%
0 0% 2010 2011 2012 2013 2014 2015 201 2017 201 m % m
Customer demand In 2018, total home completions increased by Help to Buy 3% to 14,933, including joint ventures During 2018, approximately 36% of total sales for new build homes (2017: 14,541) with a further 14 homes sold used the Help to Buy scheme, and we worked into our pilot Springboard rent to buy scheme. continued to be robust with 5,828 households to take the first step to During 2018, we delivered 3,416 affordable home ownership or to move up the housing in 2018, underpinned by homes (2017: 2,809), including joint ventures, ladder (2017: 43% and 6,069). Approximately equating to 23% of total completions low interest rates, a wide 77% of sales through Help to Buy in 2018 were (2017: 19%). First time buyers accounted to first time buyers (2017: 77%) at an average for 34% of total sales in 2018 (2017: 41%). choice of mortgage deals price of £270k (2017: £256k). During the year Investor sales continued to be at a low level of 29% of sales in the London market used and the Government’s 5% (2017: 3%). Help to Buy Equity Help to Buy London. Average selling prices on private completions Loan Scheme. increased by 2% to £302k (2017: £296k), with Strong order book the overall average selling price remaining flat at We ended 2018 with a very strong order A stable market in 2018 £264k (2017: £264k). We estimate that book which represented 8,304 homes Despite wider macroeconomic and political market-led house price growth for our regional (31 December 2017: 7,136 homes) with the uncertainty, the UK housing market remained mix was c.3% in the 12 months to growth due to affordable housing. The value of stable during 2018. Customer demand for new 31 December 2018 (2017: c.4%). this order book stood at £1,782 million build homes continued to be robust, underpinned (31 December 2017: £1,628 million), by low interest rates, a wide choice of mortgage Our net private reservation rate for 2018 excluding joint ventures. deals and the Government’s Help to Buy scheme. remained strong at 0.80 homes per outlet per During the year, we saw good levels of demand week (2017: 0.77). Consistent with our strategy Outlet openings to optimise our large sites, and our long term throughout the country, which converted into During 2018, we opened 82 new outlets approach to reducing cyclical risk by strong sales rates across the business. Trading (2017: 109) in locations in villages, towns and maintaining a strong order book, we achieved a in Central London was stable, while the outer cities where people want to live, and which are very good sales rate of 0.76 in the second half London market remained robust, despite, as supported by strong demographics and local of the year (H2 2017: 0.66). Cancellation rates previously reported, some signs of increasing economies. As at 31 December 2018 we were customer caution in London and the south east remained low at 14% (2017: 13%). Annual Report and Accounts 2018 operating from 256 outlets (31 December towards the end of 2018. 2017: 278). We traded on an average of seven Central London schemes in 2018, of which the average size was 141 plots. Taylor Wimpey plc 9 Strategic report
We have made a Quality of land acquisitions positive start to 2019 and, coming into the
42% spring selling season, 40% customer confidence 3 % remains robust. 3 % 34% 32% 30%