General Council Meeting

Notice is hereby given pursuant to the provisions of the Local Government Regulation 2012, that the next Meeting of the Central Highlands Regional Council will be held in the Council Chambers, 65 Egerton Street, Emerald on

Tuesday, 14 May 2019 At 2.30 pm

For the purpose of considering the items included on the Agenda.

Scott Mason Chief Executive Officer

OUR VISION A progressive region creating opportunities for all

OUR MISSION We are a council committed to continuous improvement, a sustainable future and efficient investment in our communities

OUR VALUES Respect and Integrity Accountability and Transparency Providing Value Commitment and Teamwork

OUR PRIORITIES COUNCIL AGENDA Strong, vibrant communities Building and maintaining quality infrastructure Supporting our local economy Protecting our people and our environment Leadership and governance Our organisation Agenda - General Council Meeting - 14 May 2019

AGENDA CONTENTS

1 PRESENT ...... 4 2 APOLOGIES...... 4 3 LEAVE OF ABSENCE...... 4 4 OPENING PRAYER...... 4 5 ACKNOWLEDGEMENT OF COUNTRY ...... 4 6 CONFIRMATION OF MINUTES OF PREVIOUS MEETING ...... 4 6.1 Minutes - General Council Meeting - 30 April 2019 ...... 4 7 BUSINESS ARISING OUT OF MINUTES ...... 15 8 REVIEW OF OUTSTANDING MEETING ACTIONS ...... 15 9 REVIEW OF UPCOMING AGENDA ITEMS...... 15 10 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS ...... 15 11 PETITIONS ...... 15 12 DECISION ACTION REPORTS...... 16 12.1 Communities ...... 16 12.1.1 Request for financial donation for the Comet Show 2019 ..... approx. 10-15 mins ...... 16 12.2 Corporate Services...... 19 12.2.1 2018-2019 Budget Review 3 ..... approx 20 - 30 mins ...... 19 12.2.2 Consideration for Extended Discount Period for Missed Water Notices ..... approx 10 mins...... 38 12.3 Customer and Commercial Services...... 41 12.3.1 Nil reports ...... 41 12.4 Infrastructure and Utilities...... 42 12.4.1 Nil reports ...... 42 12.5 Chief Executive Officer...... 43 12.5.1 Nil reports ...... 43 13 DISCUSSION REPORTS ...... 44 13.1 Communities ...... 44 13.1.1 Nil reports ...... 44 13.2 Corporate Services...... 45 13.2.1 Nil reports ...... 45 13.3 Customer and Commercial Services...... 46 13.3.1 Nil reports ...... 46 13.4 Infrastructure and Utilities...... 47 13.4.1 Nil reports ...... 47 13.5 Chief Executive Officer...... 48 13.5.1 Nil reports ...... 48 14 INFORMATION REPORTS ...... 49 14.1 Committee Recommendations / Notes...... 49 14.1.1 Minutes - Western Local Government Association - Annual General Meeting - 8 April 2019 ...... 49 14.2 Communities ...... 59 14.2.1 Development Application Update for April 2019 ..... approx 10 mins ...... 59 14.2.2 Community Satisfaction Survey 2018 ..... approx 60 mins...... 74

Central Highlands Regional Council 2 of 226 Agenda - General Council Meeting - 14 May 2019

14.3 Corporate Services...... 139 14.3.1 Nil reports ...... 139 14.4 Customer and Commercial Services...... 140 14.4.1 Draft Lease between Central Highlands Regional Council and Telstra Corporation Limited on Lot 11 on RP619065 and described as Margaret Street, Duaringa ..... approx 5 mins...... 140 14.5 Infrastructure and Utilities...... 142 14.5.1 Infrastructure and Utilities - Departmental update .... approx 30 mins ...... 142 14.6 Chief Executive Officer...... 168 14.6.1 Chief Executive Officer - Departmental Update ..... approx 10 mins...... 168 15 CLOSED SESSION ...... 225 15.1 Outstanding rates and charges update - Assessments 750 and 2945 ..... approx 15 mins...... 225 15.2 Queensland Police Services Land Transfer of Lot 10 on CP892295 ..... approx 15 mins ...... 225 15.3 Turn on Technology One (TOTO) Update ..... approx 15 mins...... 225 16 GENERAL BUSINESS ...... 226 17 LATE AGENDA ITEMS ...... 226 18 CLOSURE OF MEETING ...... 226

Central Highlands Regional Council 3 of 226 Agenda - General Council Meeting - 14 May 2019

1 PRESENT

2 APOLOGIES

3 LEAVE OF ABSENCE

4 OPENING PRAYER

Pastor Jim Pearson from the Emerald Uniting Church will deliver the opening prayer.

5 ACKNOWLEDGEMENT OF COUNTRY

6 CONFIRMATION OF MINUTES OF PREVIOUS MEETING

6.1 Minutes - General Council Meeting - 30 April 2019

Central Highlands Regional Council 4 of 226 Agenda - General Council Meeting - 14 May 2019

General Council Meeting

Meeting of the Central Highlands Regional Council held in the Council Chambers, 65 Egerton Street, Emerald on

Tuesday, 30 April 2019

Commenced at 2.30pm

MINUTES

COUNCIL

Central Highlands Regional Council 5 of 226 Agenda - General Council Meeting - 14 May 2019

MINUTES – GENERAL COUNCIL MEETING – TUESDAY 30 APRIL 2019 – PAGE 2

CENTRAL HIGHLANDS REGIONAL COUNCIL

GENERAL MEETING OF COUNCIL

TUESDAY 30 APRIL 2019

MINUTES CONTENTS

PRESENT ...... 3 APOLOGIES ...... 3 LEAVE OF ABSENCE ...... 3 ACKNOWLEDGEMENT OF COUNTRY ...... 3 CONFIRMATION OF MINUTES OF PREVIOUS MEETINGS ...... 3 General Council Meeting: 16 April 2019 ...... 3 Finance and Infrastructure Standing Committee Meeting 16 April 2019, Communities Standing Committee Meeting: 16 April 2019 and Leadership and Governance Standing Committee Meeting: 16 April 2019 3 REVIEW OF UPCOMING AGENDA ITEMS ...... 4 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS .... 4 PETITIONS (IF ANY) ...... 4 DECISION ACTION REPORTS ...... 4 Corporate Services ...... 4 Vehicle Donation - Pet Rescue ...... 4 Vehicle Donation - Woorabinda Aboriginal Shire Council...... 5 Chief Executive Officer ...... 5 2020 Quadrennial Local Government Elections - Type of Ballot ...... 5 INFORMATION REPORTS ...... 6 Communities ...... 6 Corporate Communication Quarter 3 Report to Council ...... 6 Development Assessment Overview ...... 6 Capella Cats Closet Bakehouse Project ...... 6 Corporate Services ...... 7 Monthly Financial Report - March 2019 ...... 7 Infrastructure and Utilities ...... 8 NDRRA Monthly Update ...... 8 Central Highlands Development Corporation ...... 8 Central Highlands Development Corporation - Service Level Agreement Update - Q3 - April 2019 ...... 8 GENERAL BUSINESS ...... 8 Local Government Managers Association (LGMA) Awards for Excellence ...... 8 LATE AGENDA ITEMS ...... 9 DECISION ACTION – CLOSED SESSION ...... 9 Shepton Quarry Expression of Interest ...... 9 Turn on Technology One (TOTO) – Update...... 10 CLOSURE OF MEETING ...... 10

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MINUTES – GENERAL COUNCIL MEETING – TUESDAY 30 APRIL 2019 – PAGE 3

MINUTES – GENERAL COUNCIL MEETING HELD AT 2.30PM TUESDAY 30 APRIL 2019 IN THE CENTRAL HIGHLANDS REGIONAL COUNCIL CHAMBERS, EMERALD OFFICE

PRESENT Councillors Councillor (Crs) K. Hayes (Mayor), G. Godwin-Smith (Deputy Mayor) Councillors (Crs) P. Bell AM, C. Brimblecombe, M. Daniels, A. McIndoe, C. Rolfe and G. Sypher

Officers Chief Executive Officer S. Mason, General Manager Communities D. Fletcher, General Manager Customer and Commercial Services M. Webster, General Manager Infrastructure and Utilities G. Joubert, General Manager Central Highlands Development Corporation S. Hobbs, Minute Secretary M. Wills, Coordinator Corporate Communications A. Ferris

APOLOGIES Councillor (Cr) G. Nixon

Resolution: Cr McIndoe moved and seconded by Cr Rolfe “That an apology for Councillor Nixon for today’s meeting be recorded.”

2019 / 04 / 30 / 001 Carried (6-0)

LEAVE OF ABSENCE Nil

ACKNOWLEDGEMENT OF COUNTRY Mayor Hayes acknowledged the traditional custodians of the land on which we meet today and he paid our respects to the elders, past, present and emerging.

CONFIRMATION OF MINUTES OF PREVIOUS MEETINGS General Council Meeting: 16 April 2019 Resolution: Cr Sypher moved and seconded by Cr Brimblecombe “That the minutes of the previous General Council Meeting held on 16 April 2019 be confirmed.”

2019 / 04 / 30 / 002 Carried (6-0)

Finance and Infrastructure Standing Committee Meeting 16 April 2019, Communities Standing Committee Meeting: 16 April 2019 and Leadership and Governance Standing Committee Meeting: 16 April 2019

Resolution: Cr Rolfe moved and seconded by Cr Brimblecombe “That the minutes of the

1. Finance and Infrastructure Standing Committee Meeting held on 16 April 2019; 2. Communities Standing Committee Meeting held on 16 April 2019; and 3. Leadership and Governance Standing Committee Meeting held on 16 April 2019

be confirmed.”

2019 / 04 / 30 / 003 Carried (6-0)

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BUSINESS ARISING OUT OF MINUTES Nil

OUTSTANDING MEETING ACTIONS Cr Rolfe – Review of the Audit Committee Minutes 14 February 2019 – Requested a status update on inventory management practices including portable and attractive signs registers, the next Audit Committee Meeting is due to be held on 9 May 2019

Cr Sypher – Street numbering – requested an update on this item of business, even if it is a report of where the previous officer was up to on this project.

REVIEW OF UPCOMING AGENDA ITEMS Cr Rolfe – requested a report on the Environmental Compliance Update – noted a number of times. CEO Scott Mason advised that there is a meeting that has been scheduled with the Department of Environment and Compliance for 7 May 2019. A report will be provided after that meeting.

MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS Nil

PETITIONS (IF ANY) Nil

Attendance Executive Officer R. Ferguson attended the meeting at 2.40pm

DECISION ACTION REPORTS

Corporate Services

Vehicle Donation - Central Queensland Pet Rescue

Executive summary: CQ Pet Rescue have made a formal request for Council to consider donating a vehicle, specifically, a utility to assist their Central Highlands operations in continuing to provide much-needed services to the community. With the retirement of the current vehicle they are in need of a replacement vehicle to continue with their valuable work.

Resolution: Cr Daniels moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council agree to approve the donation of Unit 1296 Mitsubishi Triton 4x2 Dual Cab with canopy to CQ Pet Rescue including Central Highlands Regional Council covering ancillary costs associated with preparation of a Certificate of Inspection (i.e. roadworthy) and transfer of registration.”

2019 / 04 / 30 / 004 Carried (6-0)

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Vehicle Donation - Woorabinda Aboriginal Shire Council

Executive summary: Council has a Memorandum of Understanding (MOU) with the Woorabinda Aboriginal Shire Council providing advisory services regards day to day operational matters around a variety of infrastructure assets. Staff of both Councils have recognised a benefit in the provision of a surplus Central Highlands Regional Council (CHRC) vehicle to the Woorabinda Aboriginal Shire Council that will greatly assist in provision of infrastructure maintenance services to that community.

Resolution: Cr Rolfe moved and seconded by Cr Daniels “That Central Highlands Regional Council approve the donation of Unit 7104 Nissan UD PKC37A Tip Crane Truck Registration Number 985-MEI to Woorabinda Aboriginal Shire Council including Central Highlands Regional Council covering ancillary costs associated with preparation of a Certificate of Inspection (i.e. a roadworthy) and transfer of registration.”

2019 / 04 / 30 / 005 Carried (6-0)

Attendance Cr Godwin-Smith attended the meeting at 2.53pm

Chief Executive Officer

2020 Quadrennial Local Government Elections - Type of Ballot

Executive summary: Local Government Elections will be held across Queensland in March 2020. Elections are run via an Ordinary Ballot process (polling booths established for voting at centres across the local government area on the ‘election day’) unless Ministerial approval is given that they can be run as a Postal Ballot (all voting is done by issuing of ballot papers to all voters via Post and those papers are returned to the Returning Officer for counting on the ‘election day’). Central Highlands Regional Council elections have been Postal Ballot in the past.

Resolution: Cr Brimblecombe moved and seconded by Cr Rolfe “That Central Highlands Regional Council seek approval from the Minister for Local Government, Racing and Multicultural Affairs to allow, as per Section 45 of the Local Government Electoral Act 2011, for the Central Highlands Regional Council 2020 Local Government election to be conducted by Postal Ballot for the following reasons:

1. The covers approximately 60,000 square kilometres with significant rural and remote areas and the travel required by many residents in the smaller communities to reach a polling booth on polling day can be extremely difficult.

2. The Central Highlands Region accommodates a significant part of Queensland’s rich coal and resource sector which involves residents in shift work and the availability of postal voting for these people provides a greater opportunity for them to cast a vote.

3. The previous three (3) quadrennial local government elections have been via a full Postal Ballot and Council believes the option provides a more efficient and effective process as compared to that offered through an Ordinary Ballot process.”

2019 / 04 / 30 / 006 Carried (7-0)

Attendance Executive Officer R. Ferguson left the meeting at 3.00pm Cr Bell attended the meeting at 3.05pm

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Attendance Executive Assistant (Customer and Commercial Services) A. Carson attended the meeting at 3.08pm and left the meeting at 3.08pm

INFORMATION REPORTS

Communities

Corporate Communication Quarter 3 Report to Council

Executive summary: This report is a summary of the activities of the corporate communications team for the third quarter of the 2018-19 financial year.

Resolution: Cr Sypher moved and seconded by Cr Godwin-Smith “That Central Highlands Regional Council receive the report.”

2019 / 04 / 30 / 007 Carried (8-0)

Attendance Manager Planning and Environment K. Byrne attended the meeting at 3.14pm General Manager Customer and Commercial Services M. Webster left the meeting at 3.39pm General Manager Customer and Commercial Services M. Webster returned to the meeting at 3.41pm

Development Assessment Overview

Executive summary: This report provides an overview presentation on the development assessment process for Queensland.

Resolution: Cr Daniels moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council receive the report.”

2019 / 04 / 30 / 008 Carried (8-0)

Attendance Manager Planning and Environment K. Byrne left the meeting at 3.49pm Manager Connected Communities S. Poulter and Community Development Officer – Digital Engagement I. Josey attended the meeting at 3.52pm

Capella Cats Closet Bakehouse Project

Executive summary: Council officers have obtained external advice on the original design for the Capella Bakehouse Oven project to provide a cost-effective outcome in keeping with the Capella Community Reference Group’s (CRG) design intent. Additional internal funding sources have been identified to support the delivery of the project to ensure the requested build outcome is achieved.

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Resolution: Cr Daniels moved and seconded by Cr Sypher “That Central Highlands Regional Council:

1. Receive the report outlining the status of project investigations relating to the Capella Bakehouse Oven project;

2. Approve the transfer of available budget from existing projects within the Connected Communities program towards the project to provide the additional budget required at budget review 3.”

2019 / 04 / 30 / 009 Carried (8-0)

Attendance Manager Connected Communities S. Poulter and Community Development Officer – Digital Engagement I. Josey left the meeting at 4.08pm Coordinator Asset Accounting A. Dias attended the meeting at 4.09pm Minute Secretary M. Wills left the meeting at 4.10pm Minute Secretary M. Wills returned to the meeting at 4.12pm Coordinator Financial Accounting H. Kirby attended the meeting at 4.23pm Corporate Communications Officer K. Paradies left the meeting at 4.26pm

Corporate Services

Monthly Financial Report - March 2019

Executive summary: Operating activities are generally in accordance with forecasts, though there have been some delays in rural roads maintenance, recoverable works, and work on the Yamala Inland Port project, which is partially offset by some Roadworks Performance Contract (RPC) work undertaken for the Queensland Department of Transport and Main Roads.

Capital works delivery continues to show variances against the original forecast cashflows, though Managers have expressed confidence that the works will be substantially completed within the budget year.

Resolution: Cr Rolfe moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council receive the Monthly Financial Report for the period ended 31 March 2019.”

2019 / 04 / 30 / 010 Carried (8-0)

It was noted that the following projects under the 2017-2019 Works for Queensland Program were of concern and reiterated that completion is expected by 30 June 2019: 1. Community Oval Rolleston Upgrade new canteen and kitchen 2. Rolleston Bus Shelter – no shelter installed. 3. Town Entrance Statements 4. Springsure showgrounds carpark and bus bay seal / pavement works – works completed however further works required for sealing from the carpark to the main buildings.

Attendance Coordinator Asset Accounting A. Dias and Coordinator Financial Accounting H. Kirby left the meeting at 4.30pm Manager Project Development and Contract Delivery K. Downey attended the meeting at 4.30pm Cr M. Daniels left the meeting at 4.31pm Cr M. Daniels returned to the meeting at 4.33pm Administration Officer C. Pretorius attended the meeting at 4.37pm and left at 4.38pm

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Infrastructure and Utilities

NDRRA Monthly Update

Executive summary: This report provides Central Highlands Regional Council with an update on the National Disaster Relief and Recovery Arrangements approved works for the month of March 2019.

Resolution: Cr Rolfe moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council receive the report.”

2019 / 04 / 30 / 011 Carried (8-0)

Attendance Manager Project Development and Contract Delivery K Downey left the meeting at 4.53pm

Central Highlands Development Corporation

Central Highlands Development Corporation - Service Level Agreement Update - Q3 - April 2019

Executive summary: The following report provides an update on key activities for the Central Highlands Development Corporation.

Central Highlands Development Corporation (CHDC) works in collaboration with Central Highlands Regional Council (CHRC), stakeholders, businesses, the community and government to activate and accelerate sustainable and cohesive responses through innovative and entrepreneurial strategies that facilitate the opportunities to grow the region’s economic potential and future sustainability. Central Highlands Regional Council provides financial contribution to CHDC for the delivery of services corresponding to Key Priority 3 of the CHRC 2018/19 Operational Plan through the implementation of the CHDC Operational Plan.

Resolution: Cr Godwin-Smith moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council receive the Central Highlands Development Corporation Q3 departmental update report, profiling the status of key activities to March 2019.”

2019 / 04 / 30 / 012 Carried (8-0)

GENERAL BUSINESS

(Verbal matters raised by Councillors either as a question, acknowledgement and or additional follow-up by officers)

Local Government Managers Association (LGMA) Awards for Excellence Resolution: Cr Godwin-Smith moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council endorse Councillor McIndoe to attend the Local Government Managers Association Awards for Excellence 2019 Gala Dinner in Brisbane on 14 May 2019.”

2019 / 04 / 30 / 013 Carried (8-0)

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LATE AGENDA ITEMS

Nil

DECISION ACTION – CLOSED SESSION

Into Closed Session Resolution: Cr Daniels moved and seconded by Cr Godwin-Smith “That Council close its meeting to the public in accordance with Section 275 (1) (e) (h) of the Local Government Regulation 2012 and that Council staff involved in the closed discussions remain in the room.”

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The meeting was closed at 5.03pm

Attendance General Manager Central Highlands Development Corporation S. Hobbs and Coordinator Corporate Communications A. Ferris left the meeting at 5.03pm

Shepton Quarry Expression of Interest

Turn on Technology One (TOTO) - Update

Out of Closed Session Resolution: Cr Sypher moved and seconded by Cr Brimblecombe “That the meeting now be re-opened to the public.”

2019 / 04 / 30 / 015 Carried (8-0)

The meeting was opened at 5.52pm

Shepton Quarry Expression of Interest

Executive summary: Council at its meeting held on 28 January 2018 resolved to invite Expressions of Interest under Section 228 of the Local Government Act 2009 for the disposal of its Shepton Quarry business. Expressions of Interest process has now been undertaken which closed on 18 April 2019. This report provides information for Council on the expressions of interest received.

Resolution: Cr Rolfe moved and seconded by Cr Godwin-Smith “That Central Highlands Regional Council continue with the Expression of Interest process and seek offers from the respective proponents.”

2019 / 04 / 30 / 016 Carried (8-0)

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Turn on Technology One (TOTO) – Update

Executive summary: This report provides an update for Council on the progress of the Turn On Technology One project to achieve the I July go-live date and contract variation received from Technology One.

Resolution: Cr Sypher moved and seconded by Cr Rolfe “That Central Highlands Regional Council receive the report.”

2019 / 04 / 30 / 017 Carried (8-0)

CLOSURE OF MEETING

There being no further business, the Mayor closed the meeting at 5.54pm

CONFIRMED

MAYOR

DATE

Central Highlands Regional Council 14 of 226 Agenda - General Council Meeting - 14 May 2019

7 BUSINESS ARISING OUT OF MINUTES

8 REVIEW OF OUTSTANDING MEETING ACTIONS

9 REVIEW OF UPCOMING AGENDA ITEMS

10 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS

11 PETITIONS

11.1 To be tabled (if any)

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12 DECISION ACTION REPORTS

12.1 Communities

12.1.1 Request for financial donation for the Comet Show 2019 ..... approx. 10-15 mins

DECISION REPORT

Date: 14 May 2019 Presentation Duration: Approx. 10-15 minutes

To: General Council Meeting

Author: Kirstin Byrne, Manager Planning and Environment

Authorising Officer: Daniel Fletcher, General Manager Communities

File Reference: TBA

EXECUTIVE SUMMARY:

On 4 April 2019, the Secretary of the Comet Sporting and Agricultural Show Society Inc wrote to Council seeking a financial contribution of $9,000 to the Comet Show on 19 May 2019.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council resolve to make a financial contribution of $5,000 to the Comet Sporting and Agricultural Show Society Inc for the 2019 show.

REPORT:

On 4 April 2019, the Secretary of the Comet Sporting and Agricultural Show Society Inc wrote to Council seeking a financial contribution of $9,000 to the Comet Show on 19 May 2019. This request sought an increase from last years contribution of $5,000 due to the woodchopping losing its major sponsor.

A search of previous donations to shows has identified the following: - $5,000: 28 March 2018 – Sponsorship 2018 Comet Sporting and Agricultural Show Society Inc - $2,500: 27 November 2017 – Sponsorship for Comet Sporting and Agricultural Show Society Inc - $5,000: 17 August 2018 – Sponsorship 2017 Comet Agricultural Show - $1,100: 11 June 2016 – Sponsorship Emerald Show - $1,100: 27 May 2014 – Sponsorship Emerald Show - $1,100: 27 May 2014 – Sponsorship Emerald Show

In 2018, the Comet Sporting and Agricultural Show Society Inc requested a further one off in-kind donation from Council’s Infrastructure and Utilities team to provide topsoil for a retaining wall in the woodchopping arena. This request was supported by the Infrastructure and Utilities team however work was required to be completed by the Comet Sporting and Agricultural Show Society Inc prior to Council’s involvement. Following the completion of this work and notification to Council, the in-kind support will be finalised when the crew are next in the Comet area.

Further in-kind support could not be identified for other show societies and this information has been checked in Authority and confirmed by the Finance team. No work orders showing in kind donations for town shows other than Emerald and Comet donations are coming from CEO's donations budget. It is noted that further in kind discounts/donations have been approved historically for a number of groups in relation to discounts or waiving of fees on hall hire i.e. Sunflower parade, Drought Angels Fundraiser, Craft Fair.

Central Highlands Regional Council 16 of 226 Agenda - General Council Meeting - 14 May 2019

CONSIDERATIONS / IMPLICATIONS:

Corporate/Operational Plan Reference: 3. Supporting our Local Economy; 3.1.2 - Promote the Central Highlands as a region for tourism and development opportunities.

Budget/Financial/Resourcing: The budget amount would be required from the Sponsorships and donations budget held by the Office of CEO. The 2018/19 budget is a $120,00, to date $118,000 has been expended. A donation of $9,000 would exceed this budget and a budget adjustment would be required and no further monies would be available for other show societies who submit a request. It is noted that the Emerald Show have a standing arrangement with Council for an annual donation of $1,100 to the Show. This is in addition to the crews that are required to set up.

Legal/Policy/Delegations: Nil

Communication/Engagement: The Communities Department would write to the Secretary of the Comet Sporting and Agricultural Show Society Inc to advise the outcome.

Risk Assessment: There does not appear to be any consistency between show donations and these requests are considered on a case by case basis. It is recommended that the existing register of Council Discounts and Support smartsheet (last updated 29/6/2018) be consolidated and updated to provide a comprehensive overview of Council donations.

Further, any existing arrangements with the Emerald Show Society should be established formally in writing.

Timings/Deadlines: Resolution is required as the show is scheduled to occur on 19 May 2019.

Alternatives considered: 1. That Central Highlands Regional Council resolve to make a financial contribution of $9,000 to the Comet Sporting and Agricultural Show Society Inc for the 2019 show. A budget adjustment would be required. 2. That Central Highlands Regional Council resolve to make no financial contribution to the Comet Sporting and Agricultural Show Society Inc for the 2019 show.

SUMMARY:

The Comet Show is scheduled to occur on 19 May 2019. The Secretary of the Comet Sporting and Agricultural Show Society Inc wrote to Council seeking a financial contribution of $9,000 which is an increase on the 2018 Show by $4,000 due to losing a major sponsor.

ATTACHMENTS:

1. ECM 1386759 v 1 Request for Sponsorship - 2019 Comet Show - 17-05-2019 to 19-05-2019 - Comet Sportin [12.1.1.1]

– END OF REPORT –

Central Highlands Regional Council 17 of 226 Agenda - General Council Meeting - 14 May 2019

4 April 2019

Scott Mason

Central Highlands Regional Council

Emerald 4720

Dear Scott and CHRC members

As you may be aware the Comet Show will be the first show on the Central Highlands circuit. Our official show day is on the 19th May this year. However, there are various events on both the Friday and Saturday before the official show day.

Last year the CHRC sponsored our show with $5000, however this year we are asking the CHRC for $9000, due to the fact that the woodchopping has lost a major sponsor. Also, as you maybe aware, we have recently significantly upgraded the woodchop area at the show.

We are hoping that the CHRC will view in favour of our request.

Regards

Marg Minns

Secretary

Comet Sporting and Agricultural Show Society Inc.

Central Highlands Regional Council 18 of 226 Document Set ID: 1386759 Version: 1, Version Date: 04/04/2019 Agenda - General Council Meeting - 14 May 2019

12.2 Corporate Services

12.2.1 2018-2019 Budget Review 3 ..... approx 20 - 30 mins

DECISION REPORT

Date: 14 May 2019

To: General Council Meeting

Author: Julie Bruce, Finance Consultant Arun Dias, Coordinator Asset Accounting Tanya Smith, Coordinator Management Accounting

Authorising Officer: Margaret Gatt, General Manager Corporate Services

File Reference: N/A

EXECUTIVE SUMMARY:

Budget review 3 (BR3) has been undertaken to take account for changes since the adoption of the original 2018/19 budget, and to account for identified variances and changes in the works schedule since the adoption of BR2 in February 2019.

The original 2018/19 budget identified a moderate operating surplus of $0.5 million, and following adjustments at BR1 and BR2 to account for the early receipt of the Financial Assistance Grant (FAG), the carryover of projects and other changes, the revised position was a deficit of $4.322 million. Changes identified as part of BR3 now shows a revised forecast for an operating deficit of $3.314 million. The capital program is forecast to reduce from the BR2 figure of $91.75 million to $85.31 million.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council, in accordance with sections 169 and 170 of the Local Government Regulation 2012, adopt the amendments to the budget including: -

1. The statement of income and expenditure 2. The statement of financial position 3. The statement of cash flow 4. The statement of changes in equity 5. The measures of financial sustainability 6. Budget review 3 (BR3) adjustments for Capital

REPORT:

The original budget was adopted by Council at the Special Budget Meeting held 26 June 2018 and showed a forecast operating surplus of $498,666 along with a capital works program of $91.3 million. BR2 adjustments recognised the early payment of 50% of the FAG ($4.675 million) in June, and along with other minor movements, resulting in a forecast deficit of $4.322 million. BR3 has identified further adjustments contributing to improving the deficit by $1.008 million, resulting in a forecast operating deficit of $3.314 million and a revised capital works program of $85.31 million.

Operating budget adjustments

There are a number of proposed adjustments to account for additional revenue and expenditure across a range of areas, with key elements identified in the following table:

Central Highlands Regional Council 19 of 226 Agenda - General Council Meeting - 14 May 2019

Description Budget Impact Communities Recognise receipt of additional grant revenue, along with additional revenue for -$202,515 sale of scrap metal and Development Services Application Fees; offset by increase in expenditure for an additional grant funded project and reallocation of expenditure between capital and operating. Customer and Commercial Services Adjustments to reflect increased Quarry activities for both income and -$325 expenditure; increases in aerodrome, property building and grounds maintenance expenditure; offset by the postponement of Knowledge Management project into 19/20. Corporate Revenue & Expenses Capping adjustments made due to the large valuation changes in rates; transfer of $1,051,549 operating insurance costs that have been identified as being capital and transferred accordingly. Executive Management Increase in sponsorship for Gemfest and community investment proposal for -$3,200 resource company; offset by savings in elected members travel expenses. Corporate Services Reduction in Human Resources expenditure. -$134,852 Infrastructure and Utilities Increases expected in external works revenue; 18/19 revenue and expenditure -$1,718,600 has been transferred into 19/20 due to completion dates being extended beyond June 2019 for BOR3 Yamala Rail Siding and RJIP Bonnie Doon Access Road projects; increase in costs for RPC works; offset by reduction in contractor costs due to works being completed internally.

A detailed summary of budget changes by Department is provided as an attachment to this report.

Operational areas are subject to ongoing review and analysis to identify additional revenue and/or cost savings to fund increases.

The revised deficit position of $3.313 million is still less than the advance payment of the FAG received in June ($4.675 million), which if recognised within the budget period would mean that Council was otherwise in a surplus position.

Capital program adjustments

Capital program adjustments primarily relate to the time-shift of projects not likely to be completed by 30 June. There are a small number of other adjustments that have been made to account for revisions to individual projects where projects are expected to be completed under budget.

In March a list of 52 projects were identified as projects where the project completion could be at risk and therefore subject to complete or partial delivery, these projects came to a value of $7m. 13 of these projects with a budget of $1.3m are identified as carry overs to 2019/20. There are additionally 35 projects at approximately $4m which have had a reduction in budgets and partial carry overs to 2019/20 which could be subject to partial delivery by 30 June 2019. Some of these 35 projects could be 80% complete by June 2019 with a balance of carry over 2019/20, for the purposes of BR3 the budgets have been split accordingly. A detailed list of projects with a carry over and a budget reduction has been attached.

Changes proposed to the capital works program are summarised below:

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2018/19 Budget 2018/19 Budget Variance - Department Business Unit Review 2 (BR2) Review 3 (BR3) BR3 to BR2 Communities Community Facilities & Housing 914,165 833,828 -80,337 Community Recreation and Facilities 75,000 75,000 Connected Communities 437,245 302,520 -134,725 Libraries 40,210 40,210 0 Parks, Sports and Recreation 5,917,799 6,171,894 254,095 Planning & Environment 860,000 596,717 -263,283 Ranger Services 278,722 173,844 -104,878 Waste 1,971,055 1,379,865 -591,190 Communities Total 10,419,196 9,573,878 -845,318 Corporate Services GIS 0 0 0 Information Management 160,000 160,000 0 Information Technology 2,424,500 2,424,500 0 Plant and Vehicle 4,028,500 4,028,500 0 Stores 0 0 0 Strategic Asset Management 1,050,000 490,000 -560,000 Workshops 197,597 117,597 -80,000 Corporate Services Total 7,860,597 7,220,597 -640,000 Customer and Commercial Services Airport 1,951,742 1,835,061 -116,681 Customer Service 22,000 0 -22,000 Housing 400,000 250,000 -150,000 Land Development 500,000 280,000 -220,000 Quarry 912,364 474,019 -438,345 Saleyards 482,175 479,175 -3,000 Customer and Commercial Services Total 4,268,281 3,318,255 -950,026 Executive Management Workplace Health and Safety 10,000 10,000 0 Executive Management Total 10,000 10,000 0 Infrastructure and Utilities Depots, Workshops & Camps 290,000 289,472 -528 Flood mitigation 1,065,623 856,635 -208,988 NDRRA 30,003,476 28,003,476 -2,000,000 Roads 22,989,041 22,650,832 -338,209 State Emergency Service (SES) 673,074 482,874 -190,200 Wastewater 10,707,639 10,466,439 -241,200 Water 3,465,744 2,444,896 -1,020,848 Infrastructure and Utilities Total 69,194,597 65,194,623 -3,999,973 Grand Total 91,752,671 85,317,354 -6,435,317

The total reduction to the BR2 Capital budget of $6.4 million includes a net reduction of $1.9 million to projects and $4.5 million of carry overs to the 2019/20 financial year. A detailed project list is provided as an attachment to this report.

CONSIDERATIONS / IMPLICATIONS:

Corporate/Operational Plan Reference: 5. Leadership and Governance; 5.4 - Corporate Plan Strategy: Financial sustainability 5.4.2 - Ensure the long-term financial sustainability of the region through prudent financial management and budgeting.

Budget/Financial/Resourcing: The adjustments made to the budget as part of BR3 have reduced the deficit position and overall the forecast position is less than the advance payment received from the Commonwealth Government in June. Managers will need to be vigilant for the remaining year to ensure that the position does not deteriorate further, and to identify opportunities to lessen the impact.

Capital projects proposed to be pushed out for completion in 2019/20 will have any associated grant or reserve funding move with them. Where there have been adjustments to the budget with additional funds allocated to allow completion of a project, specific funding has also been provided (generally from reserves held for that purpose).

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The Long-Term Financial Plan has been updated to include the proposed changes. The 10-year forecasts will be assessed to ensure that all Financial Sustainability indicators remain within margins identified in the Long-term Financial Plan.

Legal/Policy/Delegations: Council is able to amend the budget at any time throughout the year by resolution in accordance with the provisions of the Local Government Regulation 2012.

Communication/Engagement: All areas of the organisation have been involved in the budget review process, with close consultation at a manager and coordinator level. General Managers have also had the opportunity to review proposed changes from within their respective areas.

Risk Assessment: The most significant risk is associated with failure to deliver against the adopted program.

Timings/Deadlines: If adopted, future monthly performance reports will be measured against the revised budget.

Alternatives considered: Managers were asked to consider re-prioritisation of projects adopted with the original budget to ensure the program remains deliverable within the financial year. Managers generally expressed the opinion that the proposed carryover of partially completed projects would not significantly impact on the adopted program for 2018/19.

Where an increase in expenditure is proposed for the operating budget, Managers are asked to identify opportunities for savings within their own operational area before looking to the wider organisation to fund shortfalls.

SUMMARY:

Regular budget reviews throughout the financial year provide an opportunity for Council to account for new information that comes to hand, adjustments to the proposed works schedule, and to improve forecasts.

ATTACHMENTS:

1. BR3 Project adjustments 2018-19 [12.2.1.1] 2. Statement of Financial Position - BR3 [12.2.1.2] 3. Statement of Cash Flows - BR3 [12.2.1.3] 4. Statement of Measures of Financial Sustainability - BR3 [12.2.1.4] 5. Statement of Income and Expenditure - BR3 [12.2.1.5] 6. Statement of Changes in Equity - BR3 [12.2.1.6] 7. Summary of Changes by Department - BR3 [12.2.1.7] 8. B R 3 Adjustments and Carry overs - 2018-19 (projects at risk) [12.2.1.8]

– END OF REPORT –

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2018/19 Budget Review 2 BR3 - Adjustments BR3 - Carry Overs to Proposed Budget 6 Business Unit Project Name (BR2) 2019/20 Review 3 (BR3) 7 Airport Air hub concept and design 293,448 -228,067 65,381 8 Duaringa airstrip 40,000 -2,560 37,440 9 Emerald Airport - hangar front office building inc fencing 28,799 -10,049 18,750 10 Emerald airport airside tarmac light towers upgrade 20,000 -20,000 0 11 Emerald airport CCTV terminal upgrade project 50,000 -4,741 45,259 Emerald Airport Flood Mitigation Works for West Side of Airport concrete lining 12 drain 283,224 -76,000 207,224 13 Emerald airport transmission relocation 10,000 -3,650 6,350 14 Fire System Design 0 75,000 75,000 15 General Aviation Mitigation project 0 25,511 25,511 16 Hangers (2) in GA Area 21,500 -21,500 0 17 Rolleston aerodrome runway resurfacing 140,000 69,947 209,947 18 Springsure runway resurfacing 160,000 61,393 221,393 19 Terminal Changes (Check In / Glass partition changes) 80,000 10,000 90,000 20 Transverse Slope Grading 9,771 8,035 17,806 21 Airport Total 1,136,742 111,386 -228,067 1,020,061 22 Community Facilities & Housing Blackwater Art Society Building Replacement 0 150,000 -30,000 120,000 23 Capella Cats Closet (Old Bakehouse Building) 57,500 55,225 -67,635 45,090 24 Design for new Blackwater library 0 75,000 75,000 25 Dingo Community Hall - Back up generator SCP-5612 0 28,750 28,750 26 Emerald office - refit & refurbishment 164,705 -155,116 9,589 27 Old Blackwater Pool Amenities & Kiosk Refurbishment 145,000 -75,000 70,000 28 Rolleston Hall Cladding, Asbestos Removal and Hall Roof Replacement 220,000 13,439 233,439 29 Upgrade / replacement of Kitchen Grease Trap 30,000 -11,500 18,500 30 Willows Hall Structural Investigations 0 11,500 11,500 31 Community Facilities & Housing Total 617,205 92,299 -97,635 611,868 32 Connected Communities Arts precinct 150,000 10,000 160,000 33 Bauhinia Bicentennial Art Gallery (BBAG) [Springsure] Refurb 35,000 -2,896 32,104 34 Community Improvement Grants Expenditure 39,500 -39,500 0 35 Emerald Art Gallery (EAG) [Emerald] - lighting replacement 15,000 -5,935 9,065 36 Emerald Art Gallery Meeting Room - Storage and fitout 13,000 -3,029 9,972 37 Emerald Library and Admin Storage solution 30,000 0 -30,000 0 38 Emerald Library Security System Upgrade 20,000 -7,525 12,475 39 Gemfields Security System 10,000 -5,841 4,159 40 Linear Parklands Signage Capella (Community Reference Group) 20,000 -20,000 0 41 Public access database of local collections 20,000 -20,000 0 42 Springsure Hospital Museum - heritage renewal 20,000 -10,000 10,000 43 Connected Communities Total 372,500 -104,725 -30,000 237,775 44 Customer Service Implementation of knowledge management solution (Creative Virtual) 22,000 -22,000 0 45 Customer Service Total 22,000 -22,000 0 46 Depots, Workshops & Camps Workshop Building Upgrade 14,000 -528 0 13,472 47 Depots, Workshops & Camps Total 14,000 -528 0 13,472 48 Flood mitigation Flood Mitigation - Building Floor Levels - Planning 46,350 0 -15,000 31,350 Early Warning Network - ALERT Flood Network Improvements in line with State 49 Government Review 23,997 15,000 0 38,997 Emerald Downs Radio Equipment Replacement and access construction (Changed 50 name from Carnarvon - Saddler Springs) 0 4,010 0 4,010 51 Flood Mitigation Design - Rolleston 0 10,000 0 10,000

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2018/19 Budget Review 2 BR3 - Adjustments BR3 - Carry Overs to Proposed Budget 6 Business Unit Project Name (BR2) 2019/20 Review 3 (BR3) 52 Flood mitigation Flood Totums 90,000 0 -60,000 30,000 53 Isaac Regional Flood Model 112,035 0 -90,000 22,035 54 Radio Network - Equipment replacement Blackdown Tablelands 40,000 0 -30,000 10,000 55 Radio Network - Equipment Replacement Mt Lowe 22,998 0 -22,998 0 56 Roddas Lookout, Replacement Hut and Power Rectification 30,000 0 -20,000 10,000 57 Flood mitigation Total 365,380 29,010 -237,998 156,392 58 Housing Purchase of Community Housing as per proposed housing strategy 150,000 -150,000 0 59 Housing Total 150,000 -150,000 0 60 Land Development Land Development Strategy - Progressing Initiatives 500,000 -220,000 280,000 61 Land Development Total 500,000 -220,000 280,000 62 NDRRA NDRRA REPA 29,464,891 -2,000,000 0 27,464,891 63 NDRRA Total 29,464,891 -2,000,000 0 27,464,891 64 Parks, Sports and Recreation Blackwater Pool - demolition of old pool 131,365 -131,365 0 65 Bridgeman Park Electrical Upgrades Capella 0 40,000 40,000 66 Emerald Family Riding Park - Planning 22,011 -19,611 2,400 67 Emerald Showground - Electrical Upgrade 67,600 73,000 140,600 68 Emerald Town Entrance Beautification (North) (Works for Queensland 17-19) 0 140,329 140,329 69 Hunter Street Electrical Upgrades Blackwater 0 24,000 24,000 70 Hunter Street Multipurpose Clubhouse 70,000 -40,000 30,000 71 Irrigation upgrades 50,000 -38,000 12,000 72 Irrigation upgrades - Caltex Reserve 0 5,000 5,000 73 Irrigation upgrades - Highway Park 0 5,000 5,000 74 Irrigation upgrades - Hunter Street Senior Rugby League 0 12,000 12,000 75 Irrigation upgrades - Robyn Messer Park 0 10,000 10,000 76 Irrigation upgrades - Tom Ohl Park 0 6,000 6,000 77 McIndoe Park - Facility Upgrade Planning and construction 414,829 539,055 953,884 78 McIndoe Park - Regional Sports Park 185,000 -171,634 13,366 79 Old Aquatic Centre and Lions park development in Blackwater (decommission) 100,000 -50,000 50,000 80 Refurb Water Slide & retainer wall 50,000 -20,000 30,000 81 Rolleston Community Oval upgrade canteen & kitchen - W4Q 100,000 40,000 140,000 82 Rolleston Showgrounds Storm damage 100,000 28,000 128,000 83 Rolleston Sports Grounds/Camp draft Power Upgrade 250,000 -230,000 20,000 84 Springsure Showgrounds Electrical Upgrade 30,000 25,000 55,000 85 Toilet Ablution Upgrade - MacKenzie Park 14/15 0 7,321 7,321 86 Parks, Sports and Recreation Total 1,570,805 254,095 1,824,900 87 Planning & Environment Blackwater Town Centre Beautification 60,000 -10,000 50,000 88 Bluff Entrance Sign (2 signs) 100,000 -50,000 50,000 89 Capella Town Centre Beautification 60,000 -10,000 50,000 90 Emerald Liveability Strategy Implementation 50,000 -50,000 0 91 Fairbairn Dam Masterplan 120,000 -72,927 47,073 92 Infrastructure Charges Calculator 45,000 -45,000 0 93 Interactive Planning Scheme Mapping 45,000 -45,000 0 94 Ivy Anderson Project scoping 75,000 15,595 90,595 95 Major amendment flooding 90,000 -48,678 41,322 96 Major Planning Scheme Amendment 50,000 50,000 97 Old Blackwater Aquatic Centre and surrounds master planning 0 50,000 -50,000 0 98 Springsure Town Centre Beautification 60,000 -10,000 50,000

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2018/19 Budget Review 2 BR3 - Adjustments BR3 - Carry Overs to Proposed Budget 6 Business Unit Project Name (BR2) 2019/20 Review 3 (BR3) 99 Planning & Environment Yamala enterprise area structure plan 60,000 35,976 -23,249 72,727 100 Planning & Environment Total 765,000 -18,429 -244,854 501,717 101 Quarry Construct equipment & parts storage shed 0 0 0 102 Construct stormwater run-off control system 93,394 -10,171 83,223 103 Dangerous Goods Container 36,945 0 36,945 104 Electrical Bus Tie Installation 132,000 -12,250 119,750 105 Electrification of Pug Mill 93,620 482 94,102 106 Mobile Crushing Plant 100,000 -100,000 0 107 Precoat plant upgrade to meet compliance 403,802 -403,802 0 108 Remote camp with showers and kitchens 50,000 -50,000 0 109 Replace genset 0 0 0 110 Seal Mungabunda Access Road 2,603 -2,603 0 111 Variable Speed Drive for the VSI 0 140,000 140,000 112 Quarry Total 912,364 -438,345 474,019 113 Ranger Services Duaringa Washdown Facility Design and Future Planning 46,803 -10,000 36,803 114 Emerald Washdown Facilities future upgrade 100,000 -30,000 70,000 115 Mining Common/Stock Route Fencing 13,350 -13,350 0 116 Pound upgrades Blackwater 3,569 -1,799 1,770 117 Signage manual rollout - Ranger Services 30,000 -20,000 10,000 118 Stock Route Facility Upgrades 85,000 -29,729 55,271 119 Ranger Services Total 278,722 -104,878 173,844 120 Roads Blue Gums Estate Evacuation Route 35,000 -5,000 0 30,000 121 Design for Roads Capital Works 18,335 3,917 0 22,251 122 Floodway - Humbolt Road 56,245 1,756 0 58,000 123 Floodway - Toonba Road 58,624 83 0 58,707 124 Floodway - Wyuna Road 126,000 1,320 0 127,320 125 Footpaths - Conran Street 14,725 -14,725 0 126 Footpaths - Hibernia Road 54,375 -54,375 0 0 127 Footpaths - Peak downs Street 18,750 69,100 87,850 128 Hospital Precinct Project 150,000 -95,000 0 55,000 129 Kerb & Channel - Railway Street 0 105,228 0 105,228 130 Kerb and Channel - Cairdbeign Street 16,997 -1,745 0 15,252 131 Kerb and Channel - Conran Street 51,000 6,509 0 57,509 132 Kerb and Channel - Peak Downs Street 39,600 11,306 0 50,906 133 Long Distance Coach Stop Duaringa 50,000 12,000 0 62,000 134 Nogoa River Recreational Trail 60,000 -20,000 0 40,000 135 Pave & Seal - Glengallon Road (R2R) 700,000 250,000 0 950,000 136 Pave & Seal - Ruddlea Road 410,000 60,000 0 470,000 137 Pave and Seal Mulcahys Road - TIDS 577 2,829 3,406 138 Pedestrian Bridge renewal 110,000 -26,820 0 83,180 139 Resheet - Arcadia Valley Road 250,000 -250,000 0 0 140 Resheet - Comet Downs Road 250,000 29,305 0 279,305 141 Resheet - Concilliation Creek Road 153,410 -83,657 0 69,753 142 Resheet - Cooinda Road 0 0 0 143 Resheet - Corry Road 186,000 -697 0 185,303 144 Resheet - Cungelella Road 250,000 -250,000 0 0 145 Resheet - Gem Road 102,383 1,540 0 103,923

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2018/19 Budget Review 2 BR3 - Adjustments BR3 - Carry Overs to Proposed Budget 6 Business Unit Project Name (BR2) 2019/20 Review 3 (BR3) 146 Resheet - Glendon Road 272,453 120,000 0 392,453 147 Resheet - Gravel Crushing 0 500,000 500,000 148 Resheet - Oombabeer Road 210,000 -210,000 0 0 149 Resheet - Range Barranga 250,000 -250,000 0 0 150 Resheet - Retro Nanya Road 254,750 -2,498 0 252,252 151 Resheet - Rewan Road 250,000 -3,925 0 246,075 152 Resheet - Sandhurst Road 0 479 0 479 153 Resheet - Slacks Access Road 41,724 3,150 0 44,874 154 Resheet - Stoney Creek Road 250,000 -141,332 0 108,668 155 Resheet - Sunlight Road 200,000 12,913 0 212,913 156 Resheet - Talafa Road 317,500 789 0 318,289 157 Resheet - Tannyfoil Road 250,000 51,073 0 301,073 158 Road Rehabiliation - Blackwater Cooroorah Road (Bedford Weir) Shoulders 250,000 1,898 251,898 159 Road Rehabiliation - Bonnie Doon (R2R) 88,205 7,650 0 95,855 160 Road Rehabiliation - Bremner Street 50,000 -3,444 46,556 161 Road Rehabiliation - Doon Street 225,000 -5,500 0 219,500 162 Road Rehabiliation - Foley's Road 681,189 98,000 0 779,189 163 Road Rehabiliation - Lowestoff Road 500,000 -32,500 467,500 164 Road Rehabiliation - Magenta Langton 925,888 -65,500 860,388 165 Road Rehabiliation - Montrose (R2R) 171,565 13,319 0 184,884 166 Road Rehabiliation - Silks Road 93,641 -6,756 0 86,885 167 Road Rehabilitation - Wattle Street (new) 100,000 -60,000 0 40,000 168 Stormwater - Town Drainage Blackwater 50,000 -2,743 0 47,257 169 Stormwater - Town Drainage Bluff 10,000 207 0 10,207 170 Stormwater - Town Drainage Emerald 80,000 8,121 88,121 171 Stormwater - Town Drainage Springsure 50,000 5 0 50,005 172 Stormwater - Zamia Street 60,000 -4,487 0 55,513 173 Yamala Feeder Roads Stage 1, 2, 3, 4 200,000 -120,000 0 80,000 174 Roads Total 8,993,935 -338,209 0 8,655,726 175 Saleyards 20 x 10m Shed for Hay Storage 100,000 -89,896 10,104 176 Additional Double Decker Dump Ramp 120,000 -110,925 9,075 177 Additional drafting facility 136,640 14,000 150,640 178 Additional selling pens adjacent to draft area 13,535 62,289 75,824 179 Baricade Overhead Catwalks 3,000 -3,000 0 180 Draft Area - Additional Shade 0 75,000 75,000 181 Light pole Replacement 85,000 20,000 105,000 182 Lot ID Scanners 0 0 0 183 Roof over Crush and Dip Area 0 29,532 29,532 184 Saleyards Total 458,175 -3,000 455,175 185 State Emergency Service (SES) 4x4 Dual Cab Utility 160,200 -160,200 0 186 CHRC Local Disaster Coordination Centre (Design) 80,000 -30,000 50,000 187 State Emergency Service (SES) Total 240,200 -160,200 -30,000 50,000 188 Strategic Asset Management Asset condition inspection program 1,050,000 -500,000 -275,000 275,000 189 Bridges and Major Culvert Asset condition assessment 0 150,000 0 150,000 190 Project Management asset Condition Assessment Program 0 50,000 -25,000 25,000 191 Road Asset condition assessment 0 100,000 -80,000 20,000 192 Stormwater CCTV Condition assessment 0 200,000 -180,000 20,000

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2018/19 Budget Review 2 BR3 - Adjustments BR3 - Carry Overs to Proposed Budget 6 Business Unit Project Name (BR2) 2019/20 Review 3 (BR3) 193 Strategic Asset Management Total 1,050,000 0 -560,000 490,000 194 Waste Blackwater Landfill - Site Improvements 94,000 -94,000 0 195 Blackwater Weigh bridge 450,000 35,000 -266,750 218,250 196 Capella Landfill - Site Improvements 120,000 -115,000 5,000 197 Dingo Landfill Closure 250,000 333,000 -291,500 291,500 198 Emerald Transfer Station Security Cameras 50,000 -50,000 0 199 Lochlees Landfill Camera Installation 14,050 -14,050 0 200 Lochlees Landfill Security Cameras 35,000 -35,000 0 201 Regional Waste facility 120,000 -80,000 40,000 202 Rolleston Landfill Camera Installation 0 14,050 14,050 203 Surveillance cameras at unmanned Waste Facilities 28,440 8,060 36,500 204 Unmanned Waste Facilities 110,000 -35,000 75,000 205 Waste Total 1,271,490 390,110 -981,300 680,300 206 Wastewater Blackwater STP - Irrigation Improvements 196,281 120,000 316,281 207 Blower Renewal (Planning) 28,098 0 -10,000 18,098 208 Dissolved Oxygen Meter (Planning) 2,000 0 -2,000 0 209 Future Capital works as identified by Asset Management Plan (Planning) 50,000 0 -50,000 0 210 Generator (Planning) 2,500 1,200 3,700 211 Handrails (Construction) 40,000 50,000 90,000 212 Jump Up Replacement Program (Construction) 100,000 -65,000 0 35,000 213 Park Avenue Inlet Structure refurbishment 188,000 0 -160,000 28,000 214 Platform Upgrade and Replacements (Planning) 12,666 -12,666 0 0 215 Renew Valves at Park Ave WWTP 30,000 0 30,000 216 Repair and Upgrade Pump Station (Planning) 27,500 9,100 0 36,600 217 Replace and upgrade platforms at Tieri STP 22,334 12,666 -20,000 15,000 218 Sewage pump stations pump replacements 92,000 0 92,000 219 Sewage Wet Weather Upgrade (Planning) 80,135 0 -50,000 30,135 220 Sewerage Mains Renewal (Staged Delivery) 10,000 0 -10,000 0 221 Structure and Walkway Renewal (Planning) 7,500 10,000 0 17,500 222 Switchboard replacement (Planning) 196,006 0 -50,000 146,006 223 Valve Renewal (Planning) 12,500 0 -10,000 2,500 224 WAS Gate Valve System (Planning) 4,500 -4,500 0 0 225 Wastewater Total 1,102,020 120,800 -362,000 860,820 226 Water ACH System Upgrade (Construct) 120,000 60,000 180,000 227 Automation of Stand Pipes (Planning) 25,000 0 -15,000 10,000 228 Bluff Transfer Main (Staged Delivery) 43,745 2,500 46,245 229 Capella Water security 200,000 0 -200,000 0 230 Clear Water Pump Upgrade 12,500 0 -12,500 0 231 East Nogoa Lifeline (Planning) 50,000 37,000 87,000 232 Electrical Switchboard Replacements (Planning) 200,000 0 -150,000 50,000 233 Emergency Standby Generator 7,500 0 -5,000 2,500 234 Filter Replacement (Planning) 80,000 0 -31,000 49,000 235 Filter Replacement (Planning) 133,950 0 -66,000 67,950 236 Generator (Planning) 20,500 0 -15,000 5,500 237 Generator and Uninterrupted Power Supply (Planning) 10,000 0 -7,000 3,000 238 Industrial Area Fire Flow (Planning) 10,000 13,000 0 23,000 239 Inlet valve replacement for back reservoir (Planning) 10,000 0 -10,000 0

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2018/19 Budget Review 2 BR3 - Adjustments BR3 - Carry Overs to Proposed Budget 6 Business Unit Project Name (BR2) 2019/20 Review 3 (BR3) 240 Water Mains Replacement (Planning) 75,000 58,000 133,000 241 PAC system (Planning) 0 6,500 0 6,500 242 Pipeline Replacement (Planning) 18,000 0 -3,000 15,000 243 Pritchard Road mains replacement about 300m 97,294 14,600 0 111,894 244 Rail extension (Planning) 2,250 0 -2,250 0 245 Raw Water Pump & Switchboard Replacement (Planning) 606,500 0 -425,000 181,500 246 Replace and renew internal asbestos walls 5,000 25,000 0 30,000 247 Replace Sand Filters for all 4 filters 529 -529 0 0 248 Replace water main on the Gregory Hwy near Andrews Rd -construction 379,348 30,000 0 409,348 249 Reservoir Asbestos Roof Replacement (Planning) 17,500 32,500 0 50,000 250 Reservoir Roof Replacement (Planning) 25,000 10,000 0 35,000 251 Reservoir Roof Replacement and internal ladder (Planning) 25,000 30,000 0 55,000 252 Restricted Access to Raw Water Dams (Planning) 25,000 0 -10,000 15,000 253 Reticulation Network Replacement Works (Planning) 50,000 15,000 0 65,000 254 Reticulation Storage Shed and Amenities (Planning) 50,000 0 -25,000 25,000 255 SCADA and Instrumentation Improvement (Planning) 174,330 0 -156,000 18,330 256 SCADA Improvement (Planning) 94,330 0 76,831 171,161 257 Shed and Laboratory (Planning) 2,000 0 -1,500 500 258 Valve and Hydrant Replacement 1 (Planning) 200,000 0 -190,000 10,000 259 Valve and Hydrant Replacement 2 (Planning) 67,000 0 -65,000 2,000 260 Vermin Proof Reservoirs (Planning) 60,000 18,000 -76,000 2,000 261 Yamala Water Infrastructure (Planning) 50,000 16,000 66,000 262 Water Total 2,947,276 367,571 -1,388,419 1,926,428 263 Workshops Workshops, Depots & Stores Masterplan 197,597 -80,000 117,597 264 Workshops Total 197,597 -80,000 117,597 265 Grand Total 52,430,302 -1,975,044 -4,460,273 45,994,985

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Central Highlands Regional Council Statement of Financial Position (for the 3 year period of 1 July 2018 to 30 June 2021)

Original Budget Budget Review 1 Budget Review 2 Budget Review 3 Budget Budget

2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 2020/2021 $ $ $ $ $ $ Assets Current Assets Cash and cash equivalents 102,517,188 99,275,139 101,405,119 108,344,544 89,616,845 77,726,957 Trade and other Receivables 22,570,681 22,015,798 23,113,859 22,588,374 21,556,476 22,273,635 Inventories 8,168,500 8,774,904 8,774,904 8,774,904 8,774,904 8,774,904 Other current assets 381,500 385,483 385,483 385,483 289,483 193,483 Total Current Assets 133,637,869 130,451,324 133,679,365 140,093,304 120,237,708 108,968,979

Non-Current Assets Investments 18,500 18,500 18,500 18,500 18,500 18,500 Property, plant and equipment 1,479,789,047 1,480,033,398 1,474,253,120 1,467,817,803 1,528,975,478 1,545,346,187 Other non-current assets 376,500 335,858 335,858 335,858 3,554,885 4,854,364 Total Non-Current Assets 1,480,184,047 1,480,387,756 1,474,607,478 1,468,172,161 1,532,548,863 1,550,219,051

Total Assets 1,613,821,916 1,610,839,080 1,608,286,843 1,608,265,465 1,652,786,571 1,659,188,030

Liabilities Current liabilities Trade and other payables 25,282,211 25,628,912 27,349,314 26,319,704 22,579,163 23,269,389 Borrowings 4,153,876 4,316,145 4,316,145 4,316,145 5,055,301 5,320,995 Provisions 3,000,000 4,338,206 4,338,206 4,338,206 4,338,206 4,338,206 Other 319,047 358,132 358,132 358,132 358,132 358,132 Total current liabilities 32,755,134 34,641,395 36,361,798 35,332,187 32,330,802 33,286,722

Non-current liabilities Trade and other payables 4,000 6,496 6,496 6,496 6,496 6,496 Borrowings 54,915,137 54,597,023 54,597,023 54,597,023 59,542,845 54,221,849 Provisions 15,895,000 13,308,790 13,308,790 13,308,790 13,308,790 13,308,790 Total non-current liabilities 70,814,137 67,912,309 67,912,309 67,912,309 72,858,131 67,537,135

Total liabilities 103,569,271 102,553,704 104,274,107 103,244,496 105,188,933 100,823,858

Net Community Assets 1,510,252,645 1,508,285,376 1,504,012,735 1,505,020,969 1,547,597,638 1,558,364,172

Community Equity Asset revaluation surplus 467,368,574 477,001,396 477,001,396 477,001,396 504,658,949 504,658,949 Retained surplus/(deficiency) 1,042,884,071 1,031,283,980 1,027,011,339 1,028,019,573 1,042,938,689 1,053,705,223 Total Community Equity 1,510,252,645 1,508,285,376 1,504,012,735 1,505,020,969 1,547,597,638 1,558,364,172

Central Highlands Regional Council 29 of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council Statement of Cash Flows (for the 3 year period of 1 July 2018 to 30 June 2021)

Estimated Estimated Original Budget Budget Review 1 Budget Review 2 Budget Review 3 Budget Budget 2018/2019 2018/2019 2018/2019 2018/2019 2019/2020 2020/2021 Cash flows from operating activities: Receipts from customers 120,446,820 123,453,893 126,015,272 125,873,196 121,830,605 123,781,233 Payments to suppliers and employees (93,978,691) (95,162,228) (100,419,015) (97,272,981) (95,562,472) (93,680,075) 26,468,129 28,291,665 25,596,257 28,600,214 26,268,134 30,101,158

Rental Income 1,024,426 1,041,981 1,034,146 1,037,800 1,069,385 1,091,938 Non-capital grants and contributions 12,539,549 8,460,320 11,488,585 8,955,792 9,626,411 9,907,617 Interest received 4,041,834 4,041,834 4,141,834 4,171,122 4,230,915 4,770,597 Borrowing costs (3,355,168) (3,197,112) (3,197,112) (3,197,112) (2,983,180) (3,142,134) Other cash flows from operating activities 100,000 396,000 396,000 396,000 96,000 96,000 Net cash inflow/(outflow)from operating activities 40,818,770 39,034,688 39,459,710 39,963,817 38,307,664 42,825,175

Cash flows from investing activities: Payments for property, plant and equipment (89,964,027) (96,125,234) (88,434,956) (81,999,639) (70,300,092) (55,485,247) Payments from intangible assets (1,315,210) (1,405,210) (3,315,210) (3,315,210) (1,674,000) - Proceeds from sale of property, plant and equipment 800,000 800,000 800,000 800,000 660,000 650,000 Grants, subsidies, contributions and donations 43,490,487 27,353,651 23,278,331 23,278,331 8,521,513 4,632,984 Other cash flows from investing activities (1,338,714) (3,342,714) (3,342,714) (3,342,714) 72,240 542,500 Net cash inflow/(outflow)from investing activities (48,327,464) (72,719,507) (71,014,549) (64,579,232) (62,720,339) (49,659,763)

Cash flows from financing activities: Proceeds from borrowings - - - - 10,000,000 - Repayments of borrowings (4,040,117) (4,198,174) (4,198,174) (4,198,174) (4,315,024) (5,055,301) Net cash inflow/(outflow)from financing activities (4,040,117) (4,198,174) (4,198,174) (4,198,174) 5,684,976 (5,055,301)

Net increase/(decrease) in cash held (11,548,812) (37,882,993) (35,753,013) (28,813,589) (18,727,698) (11,889,888)

Cash at start of the financial year 114,066,000 137,158,132 137,158,132 137,158,132 108,344,544 89,616,845

Cash at end of the financial year 102,517,188 99,275,139 101,405,119 108,344,544 89,616,845 77,726,957

Central Highlands Regional Council 30 of 226 Agenda - General Council Meeting - 14 May 2019

CENTRAL HIGHLANDS REGIONAL COUNCIL Measures of Financial Sustainability 10-Year Forecast from 1 July 2018

Key Financial Sustainability Budget Forecast Metrics Target Jun-19B Jun 20F Jun 21F Jun 22F Jun 23F Jun 24F Jun 25F Jun 26F Jun 27F Jun 28F

Operating Surplus Ratio 0% to 10 % -2.3% 4.3% 3.7% 2.6% 2.8% 3.6% 3.4% 5.6% 5.4% 5.3%

Asset Sustainability Ratio >90% 140.3% 101.1% 92.3% 95.2% 101.5% 98.9% 96.8% 100.7% 94.1% 92.3%

Net Financial Liabilities Ratio <= 60% -26.0% -11.1% -5.8% -10.8% -15.6% -21.8% -28.1% -35.2% -44.2% -54.3%

Central Highlands Regional Council 31 of 226 Agenda - General Council Meeting - 14 May 2019

CENTRAL HIGHLANDS REGIONAL COUNCIL Statement of Income and Expenditure (for the 3 year period of 1 July 2018 to 30 June 2021)

Estimated Estimated Original Budget Budget Review 1 Budget Review 2 Budget Review 3 Budget Budget

2018/2019 2018/19 2018/19 2018/19 2019/2020 2020/2021 $ $ $ $ $ $ Operating Income

Rates and levies 88,731,335 88,731,335 88,731,335 87,604,786 90,582,035 93,665,393 Fees and charges 2,962,801 2,962,801 2,946,301 3,036,301 3,103,100 3,171,368 Rental Income 1,049,608 1,049,608 1,049,608 1,049,608 1,072,699 1,096,299 Interest received 4,041,834 4,041,834 4,141,834 4,171,122 4,230,915 4,770,597 Sales of Contract & Recoverable Works & Major Services 31,059,113 32,009,113 35,550,880 36,015,396 26,340,506 26,940,007 Other recurrent income 654,330 654,330 670,830 648,830 663,104 677,693 Grants, Subsidies, Contributions and Donations 12,847,789 8,522,250 11,660,352 9,057,686 9,733,060 9,947,187

Total Operating Income 141,346,810 137,971,271 144,751,140 141,583,729 135,725,419 140,268,543

Operating Expenses

Employee Benefits (39,722,030) (39,718,716) (39,861,541) (39,715,291) (40,708,173) (42,132,959) Materials and Services (62,602,756) (63,853,706) (70,684,071) (66,654,676) (50,735,462) (51,851,642) Finance Costs (3,509,294) (3,509,406) (3,509,406) (3,509,406) (3,301,425) (3,466,460) Depreciation (34,959,564) (34,959,564) (34,959,564) (34,959,564) (35,058,943) (37,619,059) Other expenses (54,500) (54,759) (58,759) (58,759) (60,052) (61,373)

Total Operating Expenses (140,848,144) (142,096,151) (149,073,341) (144,897,696) (129,864,055) (135,131,493)

Operating Result of Council - surplus/(deficit) 498,666 (4,124,880) (4,322,201) (3,313,967) 5,861,363 5,137,050

Central Highlands Regional Council 32 of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council Statement of Changes in Equity (for the 3 year period of 1 July 2018 to 30 June 2021)

Asset Total Retained surplus Revaluation reserve $ $ $

Estimated Closing Balance at 30 June 2018 1,485,795,319 1,008,793,923 477,001,396

Net result for the period 19,225,650 19,225,650 - Asset revaluation adjustment - - - Asset recognition - - -

Estimated Balance at 30 June 2019 1,505,020,969 1,028,019,573 477,001,396

Net result for the period 14,919,116 14,919,116 - Asset revaluation adjustment 27,657,553 27,657,553

Estimated Balance at 30 June 2020 1,547,597,638 1,042,938,689 504,658,949

Net result for the period 10,766,534 10,766,534 - Asset revaluation adjustment - - -

Budgeted Balance at 30 June 2021 1,558,364,172 1,053,705,223 504,658,949

Central Highlands Regional Council 33 of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council Summary of Changes by Department 2018/19 Budget Review 3

Budget Current Current Review Year Year Directorate 3 Comment - Budget Review 3 Budget Proposed Budget Proposed (BR3) (BR3) Changes Grand Total 4,322,202 -1,007,943 3,314,259

Income - Additional grant funding expected for: - Orion Community Hall $12.3K - Interactive Planning Scheme Mapping $45K Communities -8,908,588 -232,334 -9,140,922 - Infrastructure Charges Calculator $20K (transferred from capital to operating). - Additional revenue expected for sale of scrap metal $65K. - Development Services Application Fees revenue increased $90K. Corporate Revenue & Expenses -66,372,243 1,191,549 -65,180,694 - Capping adjustments made due to the large valuation changes in rates. Corporate Services -4,140,501 0 -4,140,501 Customer & Commercial Services -16,253,186 -627,000 -16,880,186 - Increases in activity at Quarry's remote sites. Executive Management -5,000 0 -5,000 - Project completion date for BOR3 Yamala Rail Siding project extended to Feb 2020. $4.16M revenue on Graincorp Rail Siding transferred to 19/20. Infrastructure & Utilities -56,489,483 2,842,482 -53,647,001 - Project completion date for RJIP Bonnie Doon Access Road is now July 2019. $600K now expected to be received in 19/20. - Increase in estimated revenue for external works for RPC & Springwood Road $1.9M. Total Income -152,169,000 3,174,697 -148,994,303

Expenditure - Community Improvement capital grants transferred to operating $39.5K. - Reduction of costs in Planning & Environment $13.6K - $45K moved from capital to operating for infrastructure Charges Calculator project, $50K transferred to capital for Major Planning Scheme Amendment and $8.6K electricity Communities 33,105,121 29,819 33,134,940 budget reduction. - Increase in Recreation & Facilities costs $6.6K - $8K transferred to capital Rolleston storm damage project and $14.6K Orion Community Hall grant funded project added. - Reduction to insurance budget ($20K transferred to Rolleston camp drafting grounds storm damage and $120K Corporate Revenue & Expenses 1,770,575 -140,000 1,630,575 transferred to capital for Dingo landfill closure for environmental compliance). - Reduction in Human Resource costs including mandatory training $100K, recruitment $10K & uniforms $10K. Corporate Services 9,632,634 -134,852 9,497,782 - SAI Global subscription budget reduced by $14.8K as this is now paid by individual departments instead of centrally by Governance. - Increase in Quarry activities $516K. - Increase in Aerodrome expenditure for Tree Clearing $19K & Walkway Lighting $10K. Customer & Commercial Services 18,304,961 626,675 18,931,636 - Knowledge Management project $46K postponed until 19/20. - Increase in property building & grounds maintenance for Aged Housing $75K & Employee Housing $32.5K. - Increase in sponsorship for Gemfest $25K and community investment proposal for resource company $10K offset by Executive Management 5,379,553 -3,200 5,376,353 reductions in elected members travel expenses. - Project completion date for BOR3 Yamala Rail Siding project extended to Feb 2020. $4.16M expenditure on Graincorp Rail Siding transferred to 19/20. - Project completion date for RJIP Bonnie Doon Access Road is now July 2019. $600K of expenditure transferred to Infrastructure & Utilities 88,298,358 -4,561,082 83,737,276 19/20. - Contractor costs on Springwood Road reduced by $611K due to works being completed internally. - All Hazards Risk Register $90K now to be completed in 19/20. - Increase in RPC works $900K. Total Expenditure 156,491,202 -4,182,640 152,308,562

Central Highlands Regional Council 34 of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council Proposed 2018/19 Budget Review 3 - Project Adjustments and Carry Over's Projects not delivered or possible at risk of non-delivery or partial delivery for June 2019 1,324,600 Projects carried over to 2019/20 3,622,793 Projects at possible risk of non-delivery

2018/19 Budget Review 2 BR3 - BR3 - Carry Overs to Proposed Budget Review 3 Business Unit Project Name (BR2) Adjustments 2019/20 (BR3) Airport Air hub concept and design 293,448 - 228,067 65,381 Airport Duaringa airstrip 40,000 - 2,560 37,440 Airport Emerald Airport - hangar front office building inc fencing 28,799 - 10,049 18,750 Airport Emerald airport airside tarmac light towers upgrade 20,000 - 20,000 - Airport Emerald airport CCTV terminal upgrade project 50,000 - 4,741 45,259 Airport Emerald Airport Flood Mitigation Works for West Side of Airport concrete lining drain 283,224 - 76,000 207,224 Airport Emerald airport transmission relocation 10,000 - 3,650 6,350 Airport Fire System Design - 75,000 75,000 Airport General Aviation Mitigation project - 25,511 25,511 Airport Hangers (2) in GA Area 21,500 - 21,500 - Airport Rolleston aerodrome runway resurfacing 140,000 69,947 209,947 Airport Springsure runway resurfacing 160,000 61,393 221,393 Airport Terminal Changes (Check In / Glass partition changes) 80,000 10,000 90,000 Airport Transverse Slope Grading 9,771 8,035 17,806 Community Facilities & Housing Blackwater Art Society Building Replacement - 150,000 - 30,000 120,000 Community Facilities & Housing Capella Cats Closet (Old Bakehouse Building) 57,500 55,225 - 67,635 45,090 Community Facilities & Housing Dingo Community Hall - Back up generator SCP-5612 - 28,750 28,750 Community Facilities & Housing Emerald office - refit & refurbishment 164,705 - 155,116 9,589 Community Facilities & Housing Old Blackwater Pool Amenities & Kiosk Refurbishment 145,000 - 75,000 70,000 Community Facilities & Housing Rolleston Hall Cladding, Asbestos Removal and Hall Roof Replacement 220,000 13,439 233,439 Community Facilities & Housing Upgrade / replacement of Kitchen Grease Trap 30,000 - 11,500 18,500 Community Facilities & Housing Willows Hall Structural Investigations - 11,500 11,500 Community Recreation and Facilities Design for new Blackwater library - 75,000 75,000 Connected Communities Arts precinct 150,000 10,000 160,000 Connected Communities Bauhinia Bicentennial Art Gallery (BBAG) [Springsure] Refurb 35,000 - 2,896 32,104 Connected Communities Community Improvement Grants Expenditure 39,500 - 39,500 - Connected Communities Emerald Art Gallery (EAG) [Emerald] - lighting replacement 15,000 - 5,935 9,065 Connected Communities Emerald Art Gallery Meeting Room - Storage and fitout 13,000 - 3,029 9,972 Connected Communities Emerald Library and Admin Storage solution 30,000 - - 30,000 - Connected Communities Emerald Library Security System Upgrade 20,000 - 7,525 12,475 Connected Communities Gemfields Security System 10,000 - 5,841 4,159 Connected Communities Linear Parklands Signage Capella (Community Reference Group) 20,000 - 20,000 - Connected Communities Public access database of local collections 20,000 - 20,000 - Connected Communities Springsure Hospital Museum - heritage renewal 20,000 - 10,000 10,000 Customer Service Implementation of knowledge management solution (Creative Virtual) 22,000 - 22,000 - Depots, Workshops & Camps Workshop Building Upgrade 14,000 - 528 - 13,472 Flood mitigation Flood Mitigation - Building Floor Levels - Planning 46,350 - - 15,000 31,350 Flood mitigation Early Warning Network - ALERT Flood Network Improvements in line with State Government Review 23,997 15,000 - 38,997 Flood mitigation Emerald Downs Radio Equipment Replacement and access construction (Changed name from Carnarvon - Saddler Springs) - 4,010 - 4,010 Flood mitigation Flood Mitigation Design - Rolleston - 10,000 - 10,000 Flood mitigation Flood Totums 90,000 - - 60,000 30,000 Flood mitigation Isaac Regional Flood Model 112,035 - - 90,000 22,035 Flood mitigation Radio Network - Equipment replacement Blackdown Tablelands 40,000 - - 30,000 10,000 Flood mitigation Radio Network - Equipment Replacement Mt Lowe 22,998 - - 22,998 - Flood mitigation Roddas Lookout, Replacement Hut and Power Rectification 30,000 - - 20,000 10,000 Housing Purchase of Community Housing as per proposed housing strategy 150,000 - 150,000 - Land Development Land Development Strategy - Progressing Initiatives 500,000 - 220,000 280,000 NDRRA NDRRA REPA 29,464,891 - 2,000,000 - 27,464,891 Parks, Sports and Recreation Blackwater Pool - demolition of old pool 131,365 - 131,365 - Parks, Sports and Recreation Bridgeman Park Electrical Upgrades Capella - 40,000 40,000 Parks, Sports and Recreation Emerald Family Riding Park - Planning 22,011 - 19,611 2,400 Parks, Sports and Recreation Emerald Showground - Electrical Upgrade 67,600 73,000 140,600 Parks, Sports and Recreation Emerald Town Entrance Beautification (North) (Works for Queensland 17-19) - 140,329 140,329 Parks, Sports and Recreation Hunter Street Electrical Upgrades Blackwater - 24,000 24,000 Parks, Sports and Recreation Hunter Street Multipurpose Clubhouse 70,000 - 40,000 30,000 Parks, Sports and Recreation Irrigation upgrades 50,000 - 38,000 12,000 Parks, Sports and Recreation Irrigation upgrades - Caltex Reserve - 5,000 5,000 Parks, Sports and Recreation Irrigation upgrades - Highway Park - 5,000 5,000 Parks, Sports and Recreation Irrigation upgrades - Hunter Street Senior Rugby League - 12,000 12,000 Parks, Sports and Recreation Irrigation upgrades - Robyn Messer Park - 10,000 10,000 Parks, Sports and Recreation Irrigation upgrades - Tom Ohl Park - 6,000 6,000 Parks, Sports and Recreation McIndoe Park - Facility Upgrade Planning and construction 414,829 539,055 953,884 Parks, Sports and Recreation McIndoe Park - Regional Sports Park 185,000 - 171,634 13,366 Parks, Sports and Recreation Old Aquatic Centre and Lions park development in Blackwater (decommission) 100,000 - 50,000 50,000 Parks, Sports and Recreation Refurb Water Slide & retainer wall 50,000 - 20,000 30,000 Parks, Sports and Recreation Rolleston Community Oval upgrade canteen & kitchen - W4Q 100,000 40,000 140,000 Parks, Sports and Recreation Rolleston Showgrounds Storm damage 100,000 28,000 128,000 Parks, Sports and Recreation Rolleston Sports Grounds/Camp draft Power Upgrade 250,000 - 230,000 20,000 Parks, Sports and Recreation Springsure Showgrounds Electrical Upgrade 30,000 25,000 55,000 Parks, Sports and Recreation Toilet Ablution Upgrade - MacKenzie Park 14/15 - 7,321 7,321 Planning & Environment Blackwater Town Centre Beautification 60,000 - 10,000 50,000 Planning & Environment Bluff Entrance Sign (2 signs) 100,000 - 50,000 50,000 Planning & Environment Capella Town Centre Beautification 60,000 - 10,000 50,000 Planning & Environment Emerald Liveability Strategy Implementation 50,000 - 50,000 - Planning & Environment Fairbairn Dam Masterplan 120,000 - 72,927 47,073 Planning & Environment Infrastructure Charges Calculator 45,000 - 45,000 - Planning & Environment Interactive Planning Scheme Mapping 45,000 - 45,000 - Planning & Environment Ivy Anderson Project scoping 75,000 15,595 90,595 Planning & Environment Major amendment flooding 90,000 - 48,678 41,322 Planning & Environment Major Planning Scheme Amendment 50,000 50,000 Planning & Environment Old Blackwater Aquatic Centre and surrounds master planning - 50,000 - 50,000 - Planning & Environment Springsure Town Centre Beautification 60,000 - 10,000 50,000 Planning & Environment Yamala enterprise area structure plan 60,000 35,976 - 23,249 72,727 Quarry Construct equipment & parts storage shed - - - Quarry Construct stormwater run-off control system 93,394 - 10,171 83,223 Quarry Dangerous Goods Container 36,945 - 36,945 Quarry Electrical Bus Tie Installation 132,000 - 12,250 119,750 Quarry Electrification of Pug Mill 93,620 482 94,102 Quarry Mobile Crushing Plant 100,000 - 100,000 - Quarry Precoat plant upgrade to meet compliance 403,802 - 403,802 - Quarry Remote camp with showers and kitchens 50,000 - 50,000 - Quarry Replace genset - - - Quarry Seal Mungabunda Access Road 2,603 - 2,603 - Quarry Variable Speed Drive for the VSI - 140,000 140,000 Ranger Services Duaringa Washdown Facility Design and Future Planning 46,803 - 10,000 36,803

Central Highlands Regional Council 35 of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council Proposed 2018/19 Budget Review 3 - Project Adjustments and Carry Over's Projects not delivered or possible at risk of non-delivery or partial delivery for June 2019 1,324,600 Projects carried over to 2019/20 3,622,793 Projects at possible risk of non-delivery

2018/19 Budget Review 2 BR3 - BR3 - Carry Overs to Proposed Budget Review 3 Business Unit Project Name (BR2) Adjustments 2019/20 (BR3) Ranger Services Emerald Washdown Facilities future upgrade 100,000 - 30,000 70,000 Ranger Services Mining Common/Stock Route Fencing 13,350 - 13,350 - Ranger Services Pound upgrades Blackwater 3,569 - 1,799 1,770 Ranger Services Signage manual rollout - Ranger Services 30,000 - 20,000 10,000 Ranger Services Stock Route Facility Upgrades 85,000 - 29,729 55,271 Roads Blue Gums Estate Evacuation Route 35,000 - 5,000 - 30,000 Roads Design for Roads Capital Works 18,335 3,917 - 22,251 Roads Floodway - Humbolt Road 56,245 1,756 - 58,000 Roads Floodway - Toonba Road 58,624 83 - 58,707 Roads Floodway - Wyuna Road 126,000 1,320 - 127,320 Roads Footpaths - Conran Street 14,725 - 14,725 - Roads Footpaths - Hibernia Road 54,375 - 54,375 - - Roads Footpaths - Peak downs Street 18,750 69,100 87,850 Roads Hospital Precinct Project 150,000 - 95,000 - 55,000 Roads Kerb & Channel - Railway Street - 105,228 - 105,228 Roads Kerb and Channel - Cairdbeign Street 16,997 - 1,745 - 15,252 Roads Kerb and Channel - Conran Street 51,000 6,509 - 57,509 Roads Kerb and Channel - Peak Downs Street 39,600 11,306 - 50,906 Roads Long Distance Coach Stop Duaringa 50,000 12,000 - 62,000 Roads Nogoa River Recreational Trail 60,000 - 20,000 - 40,000 Roads Pave & Seal - Glengallon Road (R2R) 700,000 250,000 - 950,000 Roads Pave & Seal - Ruddlea Road 410,000 60,000 - 470,000 Roads Pave and Seal Mulcahys Road - TIDS 577 2,829 3,406 Roads Pedestrian Bridge renewal 110,000 - 26,820 - 83,180 Roads Resheet - Arcadia Valley Road 250,000 - 250,000 - - Roads Resheet - Comet Downs Road 250,000 29,305 - 279,305 Roads Resheet - Concilliation Creek Road 153,410 - 83,657 - 69,753 Roads Resheet - Cooinda Road - - - Roads Resheet - Corry Road 186,000 - 697 - 185,303 Roads Resheet - Cungelella Road 250,000 - 250,000 - - Roads Resheet - Gem Road 102,383 1,540 - 103,923 Roads Resheet - Glendon Road 272,453 120,000 - 392,453 Roads Resheet - Gravel Crushing - 500,000 500,000 Roads Resheet - Oombabeer Road 210,000 - 210,000 - - Roads Resheet - Range Barranga 250,000 - 250,000 - - Roads Resheet - Retro Nanya Road 254,750 - 2,498 - 252,252 Roads Resheet - Rewan Road 250,000 - 3,925 - 246,075 Roads Resheet - Sandhurst Road - 479 - 479 Roads Resheet - Slacks Access Road 41,724 3,150 - 44,874 Roads Resheet - Stoney Creek Road 250,000 - 141,332 - 108,668 Roads Resheet - Sunlight Road 200,000 12,913 - 212,913 Roads Resheet - Talafa Road 317,500 789 - 318,289 Roads Resheet - Tannyfoil Road 250,000 51,073 - 301,073 Roads Road Rehabiliation - Blackwater Cooroorah Road (Bedford Weir) Shoulders 250,000 1,898 251,898 Roads Road Rehabiliation - Bonnie Doon (R2R) 88,205 7,650 - 95,855 Roads Road Rehabiliation - Bremner Street 50,000 - 3,444 46,556 Roads Road Rehabiliation - Doon Street 225,000 - 5,500 - 219,500 Roads Road Rehabiliation - Foley's Road 681,189 98,000 - 779,189 Roads Road Rehabiliation - Lowestoff Road 500,000 - 32,500 467,500 Roads Road Rehabiliation - Magenta Langton 925,888 - 65,500 860,388 Roads Road Rehabiliation - Montrose (R2R) 171,565 13,319 - 184,884 Roads Road Rehabiliation - Silks Road 93,641 - 6,756 - 86,885 Roads Road Rehabilitation - Wattle Street (new) 100,000 - 60,000 - 40,000 Roads Stormwater - Town Drainage Blackwater 50,000 - 2,743 - 47,257 Roads Stormwater - Town Drainage Bluff 10,000 207 - 10,207 Roads Stormwater - Town Drainage Emerald 80,000 8,121 88,121 Roads Stormwater - Town Drainage Springsure 50,000 5 - 50,005 Roads Stormwater - Zamia Street 60,000 - 4,487 - 55,513 Roads Yamala Feeder Roads Stage 1, 2, 3, 4 200,000 - 120,000 - 80,000 Saleyards 20 x 10m Shed for Hay Storage 100,000 - 89,896 10,104 Saleyards Additional Double Decker Dump Ramp 120,000 - 110,925 9,075 Saleyards Additional drafting facility 136,640 14,000 150,640 Saleyards Additional selling pens adjacent to draft area 13,535 62,289 75,824 Saleyards Baricade Overhead Catwalks 3,000 - 3,000 - Saleyards Draft Area - Additional Shade - 75,000 75,000 Saleyards Light pole Replacement 85,000 20,000 105,000 Saleyards Lot ID Scanners - - - Saleyards Roof over Crush and Dip Area - 29,532 29,532 State Emergency Service (SES) 4x4 Dual Cab Utility 160,200 - 160,200 - State Emergency Service (SES) CHRC Local Disaster Coordination Centre (Design) 80,000 - 30,000 50,000 Strategic Asset Management Asset condition inspection program 1,050,000 - 500,000 - 275,000 275,000 Strategic Asset Management Bridges and Major Culvert Asset condition assessment - 150,000 - 150,000 Strategic Asset Management Project Management asset Condition Assessment Program - 50,000 - 25,000 25,000 Strategic Asset Management Road Asset condition assessment - 100,000 - 80,000 20,000 Strategic Asset Management Stormwater CCTV Condition assessment - 200,000 - 180,000 20,000 Waste Blackwater Landfill - Site Improvements 94,000 - 94,000 - Waste Blackwater Weigh bridge 450,000 35,000 - 266,750 218,250 Waste Capella Landfill - Site Improvements 120,000 - 115,000 5,000 Waste Dingo Landfill Closure 250,000 333,000 - 291,500 291,500 Waste Emerald Transfer Station Security Cameras 50,000 - 50,000 - Waste Lochlees Landfill Camera Installation 14,050 - 14,050 - Waste Lochlees Landfill Security Cameras 35,000 - 35,000 - Waste Regional Waste facility 120,000 - 80,000 40,000 Waste Rolleston Landfill Camera Installation - 14,050 14,050 Waste Surveillance cameras at unmanned Waste Facilities 28,440 8,060 36,500 Waste Unmanned Waste Facilities 110,000 - 35,000 75,000 Wastewater Blackwater STP - Irrigation Improvements 196,281 120,000 316,281 Wastewater Blower Renewal (Planning) 28,098 - - 10,000 18,098 Wastewater Dissolved Oxygen Meter (Planning) 2,000 - - 2,000 - Wastewater Future Capital works as identified by Asset Management Plan (Planning) 50,000 - - 50,000 - Wastewater Generator (Planning) 2,500 1,200 3,700 Wastewater Handrails (Construction) 40,000 50,000 90,000 Wastewater Jump Up Replacement Program (Construction) 100,000 - 65,000 - 35,000 Wastewater Park Avenue Inlet Structure refurbishment 188,000 - - 160,000 28,000 Wastewater Platform Upgrade and Replacements (Planning) 12,666 - 12,666 - -

Central Highlands Regional Council 36 of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council Proposed 2018/19 Budget Review 3 - Project Adjustments and Carry Over's Projects not delivered or possible at risk of non-delivery or partial delivery for June 2019 1,324,600 Projects carried over to 2019/20 3,622,793 Projects at possible risk of non-delivery

2018/19 Budget Review 2 BR3 - BR3 - Carry Overs to Proposed Budget Review 3 Business Unit Project Name (BR2) Adjustments 2019/20 (BR3) Wastewater Renew Valves at Park Ave WWTP 30,000 - 30,000 Wastewater Repair and Upgrade Pump Station (Planning) 27,500 9,100 - 36,600 Wastewater Replace and upgrade platforms at Tieri STP 22,334 12,666 - 20,000 15,000 Wastewater Sewage pump stations pump replacements 92,000 - 92,000 Wastewater Sewage Wet Weather Upgrade (Planning) 80,135 - - 50,000 30,135 Wastewater Sewerage Mains Renewal (Staged Delivery) 10,000 - - 10,000 - Wastewater Structure and Walkway Renewal (Planning) 7,500 10,000 - 17,500 Wastewater Switchboard replacement (Planning) 196,006 - - 50,000 146,006 Wastewater Valve Renewal (Planning) 12,500 - - 10,000 2,500 Wastewater WAS Gate Valve System (Planning) 4,500 - 4,500 - - Water ACH System Upgrade (Construct) 120,000 60,000 180,000 Water Automation of Stand Pipes (Planning) 25,000 - - 15,000 10,000 Water Bluff Transfer Main (Staged Delivery) 43,745 2,500 46,245 Water Capella Water security 200,000 - - 200,000 - Water Clear Water Pump Upgrade 12,500 - - 12,500 - Water East Nogoa Lifeline (Planning) 50,000 37,000 87,000 Water Electrical Switchboard Replacements (Planning) 200,000 - - 150,000 50,000 Water Emergency Standby Generator 7,500 - - 5,000 2,500 Water Filter Replacement (Planning) 80,000 - - 31,000 49,000 Water Filter Replacement (Planning) 133,950 - - 66,000 67,950 Water Generator (Planning) 20,500 - - 15,000 5,500 Water Generator and Uninterrupted Power Supply (Planning) 10,000 - - 7,000 3,000 Water Industrial Area Fire Flow (Planning) 10,000 13,000 - 23,000 Water Inlet valve replacement for back reservoir (Planning) 10,000 - - 10,000 - Water Mains Replacement (Planning) 75,000 58,000 133,000 Water PAC system (Planning) - 6,500 - 6,500 Water Pipeline Replacement (Planning) 18,000 - - 3,000 15,000 Water Pritchard Road mains replacement about 300m 97,294 14,600 - 111,894 Water Rail extension (Planning) 2,250 - - 2,250 - Water Raw Water Pump & Switchboard Replacement (Planning) 606,500 - - 425,000 181,500 Water Replace and renew internal asbestos walls 5,000 25,000 - 30,000 Water Replace Sand Filters for all 4 filters 529 - 529 - - Water Replace water main on the Gregory Hwy near Andrews Rd -construction 379,348 30,000 - 409,348 Water Reservoir Asbestos Roof Replacement (Planning) 17,500 32,500 - 50,000 Water Reservoir Roof Replacement (Planning) 25,000 10,000 - 35,000 Water Reservoir Roof Replacement and internal ladder (Planning) 25,000 30,000 - 55,000 Water Restricted Access to Raw Water Dams (Planning) 25,000 - - 10,000 15,000 Water Reticulation Network Replacement Works (Planning) 50,000 15,000 - 65,000 Water Reticulation Storage Shed and Amenities (Planning) 50,000 - - 25,000 25,000 Water SCADA and Instrumentation Improvement (Planning) 174,330 - - 156,000 18,330 Water SCADA Improvement (Planning) 94,330 - 76,831 171,161 Water Shed and Laboratory (Planning) 2,000 - - 1,500 500 Water Valve and Hydrant Replacement 1 (Planning) 200,000 - - 190,000 10,000 Water Valve and Hydrant Replacement 2 (Planning) 67,000 - - 65,000 2,000 Water Vermin Proof Reservoirs (Planning) 60,000 18,000 - 76,000 2,000 Water Yamala Water Infrastructure (Planning) 50,000 16,000 66,000 Workshops Workshops, Depots & Stores Masterplan 197,597 - 80,000 117,597 Grand Total 52,430,302 - 1,975,044 - 4,460,273 45,994,985

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12.2.2 Consideration for Extended Discount Period for Missed Water Notices ..... approx 10 mins

DECISION REPORT

Date: 14 May 2019

To: General Council Meeting

Author: Helen Kirby, Coordinator Financial Accounting

Authorising Officer: Margaret Gatt, General Manager Corporate Services

File Reference: N/A

EXECUTIVE SUMMARY:

In order to implement the separate billing process for the levy of water charges and the levy of the balance of rates and charges in the current financial year, specialist configuration of the Civica water system was required. Problems arose from that configuration that resulted in rate assessments covering vacant land where no water meter existed being inadvertently excluded from the first half water levy issued in October 2018.

The billing of these charges has been included with the second half water levy issued on 18 April 2019, resulting in the affected ratepayers receiving two separate notices (i.e. P.E. 31/12/18 and P.E. 30/06/19). The affected ratepayers have been advised that they will be granted an extended period in which to pay the amount due and to receive the 10% discount. The extension in payment terms requires a resolution from Council as it represents a change from the discount provisions outlined in Council's adopted Revenue Statement.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council: 1) In accordance with Section 130 of the Local Government Regulation 2012, and with reference to Council’s adopted Revenue Statement 2018/19 approve the due date for payment and discount period for the respective Water Notices issued on the 16 and 18 April be amended as follows: a) For Water Notices with an issue date of 16 April 2019 a new due date for payment and close of discount period to be the 25 June 2019; and b) For Water Notices with an issue date of the 18 April 2019 a new due date for payment and close of discount period to be the 25 June 2019. 2) That Council promote the changes above via a communication program involving the media, Council’s website and social media avenues to inform residents regards the extended period in which to pay the accounts.

REPORT:

In order to implement the separate billing process for water and the balance of rates and charges, specialist configuration of the Civica water system was required. As a result of the change in configuration, the vacant water access charges were inadvertently excluded from the first half water levy for those vacant properties without a water meter. After the issue of the first half 2018/19 water levy in October 2018, the rates department became aware of 593 vacant properties that were not levied vacant water access charges ($275 per half year). This represented approximately $160,000 in water revenue for the half year.

In consultation with Civica, it was determined that the most satisfactory solution for the billing of these charges was to levy them in conjunction with the second half levy. This resulted in the affected ratepayers receiving two separate notices issued on the18 April 2019, each reflecting the half yearly charge of $275.

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In good faith and to compensate ratepayers for the oversight, a decision was made internally to allow the 597 affected ratepayers an extended period in which to pay the account and to receive the 10% discount i.e. 24 June 2019 compared to what would normally have been the 21st May, 2019.

In accordance with the resolutions adopted as part of the 2018/19 budget, Council approved that a discount of 10% will be allowed if all rates and charges are paid in full within 30 days after the issue of a notice. As the extension offered to the affected ratepayers is outside of the discount provisions adopted in the 2018/19 Revenue Statement, a resolution from Council is required to adopt this change.

The resolution must be made with reference to Council’s Revenue Statement and the specific provisions of the Local Government Regulation 2012 (the Regulation). The Regulation specifically addresses the authority for changes of this nature.

Extend discount to all ratepayers

Section 130 (7) of the Regulation, provides authority to extend the discount period. However, if this option is taken, Section 130 (9) requires that the discount period is extended to all ratepayers, not just those with vacant land without water meters i.e. all Water Notices issued for the period are to be granted the extension of time.

This option will require a timely communications plan to be implemented to ensure that the extension is well advertised to all ratepayers. There may be a reputational risk associated with this proposal as a large proportion of ratepayers will have already settled their account based on the original due date for those Water Notices over land with water meters being 21st May 2019. Some ratepayers may perceive that they have been disadvantaged from a cashflow perspective as they paid their notices prior to the extension being approved and communicated.

There is also a requirement under the regulation to set a new date that is ‘after’ the current due date/discount date, which is why the recommendation above sets the 25th June, 2019 as the new date for all notices.

This proposal also presents a small financial risk to Council as a portion of the May forecast cashflows may be delayed until the end of June. Internally the Civica system can be automatically updated to reflect the revised discount date on all assessments.

While the cashflow impact is noted it is not a major portion of Council’s overall revenue and it will still be collected before the close of the financial year.

CONSIDERATIONS / IMPLICATIONS:

Corporate/Operational Plan Reference: Strong governance, supporting our local economy, proactive and engaged leadership.

Budget/Financial/Resourcing: The proposed extension of the due date and discount period will have a minor impact on cash flow for the May/June period if ratepayers decide to take advantage of the extended period.

Legal/Policy/Delegations: The Local Government Act 2009 (the Act) and the Local Government Regulation 2012 (the Regulation), Section 130 applies. Council’s adopted 2018/19 Revenue Statement and budget policies are also relevant.

King & Co were approached regards options to address the situation (Rod Ferguson spoke with Tim Fynes Clinton on the 8 May 2019) and agree the recommendation to Council is the best way to address the situation.

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Communication/Engagement: A timely communications plan will need to be developed with the Communications Section, to advise ratepayers of the extension

Risk Assessment: There are social (ratepayers who have already paid who may have preferred the extra time in which to pay may express their disquiet with Council’s decision) and economic risks (delayed cash revenue) associated with this decision. These risks are considered minor in the risk scale.

Timings/Deadlines: Implementation of the Communications Plan immediately will be required as the original Due Date/Discount Period close for those properties with water meters was the 21st May, 2019.

Alternatives considered: The Local Government Regulation Sections 120-122 Granting of Concessions was also considered but ultimately rejected for the following reasons: a) It would require all of the affected ratepayers to lodge an application for a concession; b) The concession could extend the payment period but would be in the form of a rebate, not a discount, so apart from processing applications it also requires journals to be done in Council’s accounting system to apply the rebate for those who applied; c) Council would have to move a resolution that identified the issue of the ‘2 notices for the full 12 months at the same time’ had caused a ‘hardship’ to all the affected ratepayers. While that may have applied to some it is unlikely all affected would suffer ‘hardship’ because of the two notices.

SUMMARY: The failure of the software updates to recognise vacant allotments where a water meter is not connected resulted in a large number of rate assessments not being levied the first half year Access Charge in October 2018. To correct that issue two Access Charge Notices were issued to affected ratepayers in April with an extended discount period to provide extra time for payment.

Council’s adopted Revenue Statement allowed for a 30 day discount period and a Council resolution is required to allow the extension provided in the April Water Notices and to apply that extension to not only the vacant land owners but all ratepayers receiving the Water Notices.

ATTACHMENTS:

Nil

– END OF REPORT –

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12.3 Customer and Commercial Services

12.3.1 Nil reports

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12.4 Infrastructure and Utilities

12.4.1 Nil reports

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12.5 Chief Executive Officer

12.5.1 Nil reports

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13 DISCUSSION REPORTS

13.1 Communities

13.1.1 Nil reports

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13.2 Corporate Services

13.2.1 Nil reports

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13.3 Customer and Commercial Services

13.3.1 Nil reports

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13.4 Infrastructure and Utilities

13.4.1 Nil reports

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13.5 Chief Executive Officer

13.5.1 Nil reports

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14 INFORMATION REPORTS

14.1 Committee Recommendations / Notes

14.1.1 Minutes - Western Queensland Local Government Association - Annual General Meeting - 8 April 2019

Central Highlands Regional Council 49 of 226 Agenda - General Council Meeting - 14 May 2019 MINUTES OF THE WESTERN QUEENSLAND LOCAL GOVERNMENT ASSOCIATION ANNUAL GENERAL MEETING

Held in the Fairmount (West) Room, Longreach Civic Centre, 96a Eagle Street, Longreach

Monday 8 April 2019 Commencing at 2.06pm

ATTENDANCE Councillor Ed Warren (Chair) (Longreach Regional Council) Barcaldine Regional Council, Barcoo Shire Council, Blackall-Tambo Regional Council, Boulia Shire Council, Central Highlands Regional Council, Flinders Shire Council, Longreach Regional Council, Richmond Shire Council and Winton Shire Council.

OFFICERS Mr Ian Bodill (Secretary/Treasurer) and Ms Lorena Newton (Minute Secretary),

The President, Mayor Ed Warren, Longreach Regional Council welcomed everyone to the meeting and thanked them for their attendance and contribution.

Mayor John Wharton recommended that the debate on the motions take place during the Conference to allow for the debate from all sides during a peak time. This would also allow for particularly younger Councillors to hear from those with more Local Government experience, to gain different aspects or priorities on what happens. He advised that next year he would like change the timing to this to target the audience at prime time, and to allow for guests from Brisbane, etc to listen to the debate.

APOLOGIES

Moved: Richmond Shire Council Seconded: Barcoo Shire Council

Councils Diamantina Shire Council Isaac Regional Council McKinlay Shire Council

Individuals Cr Jane McNamara, Mayor, Flinders Shire Council Cr Anne Baker, Mayor, Isaac Regional Council Cr Gail Nixon, Central Highlands Regional Council Cr Jenny Gray, Barcaldine Regional Council

ACKNOWLEDGEMENT OF TRADITIONAL OWNERS The President acknowledged the traditional owners of the land, past and present.

DECLARATION OF COUNCILLORS MATERIAL PERSONAL INTEREST AND ANY ITEMS OF BUSINESS Nil

DECLARATION OF COUNCILLORS CONFLICT OF INTEREST AND ANY ITEMS OF BUSINESS Nil

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BUSINESS

1. CONFIRMATION OF MINUTES

Moved: Central Highlands Regional Council Seconded: Winton Shire Council

Resolution: That the minutes of the 82nd Annual Conference of the Western Queensland Local Government Association held at the Western Gateway Motel, Emerald on 19 May 2018 be received. Carried

2. PRESIDENT’S ANNUAL REPORT

Moved: Longreach Regional Council Seconded: Central Highlands Regional Council

Resolution: That the President’s Annual Report be received. Carried

3. SECRETARY/TREASURER’S ANNUAL REPORT

Moved: Barcoo Shire Council Seconded: Flinders Shire Council

The President, Mayor Ed Warren commented on the growing balance of funds in the Investment Account and recommended, that the association consider looking at ways it can reinvest into our communities, eg in relation to training or an education focus. Flinders Shire Council agreed highlighting the opportunity being there with RTO’s with the Agricultural Colleges closing.

Mayor John Wharton responded that Richmond would hope to build on these funds through next year’s Conference, however didn’t feel there would be enough to allow for scholarships for every member Council. Mayor Warren noted for future consideration to start the conversations on how best to utilise the available funds.

Resolution: That the Secretary/Treasurer’s Report be received. Carried

4. INWARDS CORRESPONDENCE

Moved: Richmond Shire Council Seconded: Winton Shire Council

Resolution: That the inwards correspondence be received. Carried

5. OUTWARDS CORRESPONDENCE

Moved: Boulia Shire Council Seconded: Barcaldine Regional Council

The President provided details of outgoing correspondence in regards to the recent letters to Minister around Drought Support. This led to discussions on the distribution of a proposed Media Release on the same matter.

Cr John Wharton advised that the package currently provided from the Federal Government regarding the Flood Relief is very good. If it could be rolled out to the drought impacted areas, it would be a great package if it could be amended to allow for flood and drought (especially if the 10% write-off is included). Applicants would need to be financially viable and could match package.

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Cr Rick Britton also raised there has been an update on the QRIDA Disaster Recovery Grants ($75K) noting that not much had been taken up, however people are still waiting for these to be approved. If approved for this Grant, it opens the gateway to the eligibility for the $400K the Federal Government is offering.

Action – That the Media Release in regards to Drought Relief be circulated to the Media with an amendment to suggest that it is not only related to restocking but for replacing damaged infrastructure as well.

Further discussions were held on the impacts on small businesses, and how cluster fencing had also been creating opportunities for communities.

A request for feedback was tabled in regards to the motions from last year, and Scott Mason advised he has a schedule on the motions that were responded to. This was spoken to and will be circulated to the current committee.

Resolution: That the outwards correspondence, including late correspondence tabled, be confirmed. Carried

6. ANNUAL STATEMENTS

Moved: Richmond Shire Council Seconded: Flinders Shire Council

Resolution: That the audited Annual Financial Statements of the Western Queensland Local Government Association for the year ended 30 June 2018 be adopted. Carried

7. ALLOWANCES AND FEES

7.1 Annual Membership Fees

Moved: Longreach Regional Council Seconded: Boulia Shire Council

Resolution: That the Association membership fees for 2019 / 2020 remain at $2,500 per member Council with the costs associated with secretariat services to be at the discretion of the host Council.

Carried

8. ELECTION OF OFFICE BEARERS The WQLGA Annual General Meeting was brought forward to April 2019 due to the upcoming Federal Election. The President, Cr Ed Warren would like to call for the election of office bearers, who will take up duty from 1 June 2019, to allow for the finalisation of his current term and the completion of the Conference financial commitments, etc by his team.

8.1 President Call for nominations for President.

Councillor John Wharton Nominated by Boulia Shire Council Seconded by Central Highlands Regional Council

As there were no further nominations, Cr John Wharton was duly elected as President of the Association.

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Moved: Longreach Regional Council Seconded: Winton Shire Council

That the location of the Office of the Association be as per the office of the President. Carried

8.2 Senior Vice President The Chair called for nominations for Senior Vice President

Councillor Andrew Martin Nominated by Richmond Shire Council Seconded by Barcoo Shire Council (subject to his confirmation)

As there were no further nominations, Cr Andrew Martin was duly elected as Senior Vice President of the Association. Carried

8.3 Junior Vice President Call for nominations for Junior Vice President

Councillor Gavin Baskett Nominated by Flinders Shire Council Seconded by Boulia Shire Council

As there were no further nominations, Cr Gavin Baskett was duly elected as Junior Vice President of the Association. Carried

8.4 Secretary / Treasurer Call for nominations for Secretary/Treasurer

Mr Peter Bennett Nominated by Central Highlands Regional Council Seconded by Barcoo Shire Council

As there were no further nominations, Mr Peter Bennett was duly elected as Secretary / Treasurer of the Association. Carried

8.5 Association Representative Call for nominations for Secretary/Treasurer

Moved: Richmond Shire Council Seconded: Boulia Shire Council

Resolution: That the position of Association Representative for Western Queensland Local Government Association is not filled until a review is conducted of the constitution of the association. If this position is required, that it be filled at the discretion of the executive. Carried

8.6 Auditor

Moved: Boulia Shire Council Seconded: Longreach Regional Council

Resolution: That the Queensland Audit Office be appointed as Auditor of the Western Queensland Local Government Association for the 2019 / 2020 financial year. Carried

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9. MOTIONS / RESOLUTIONS Discussions were held as to whether the debate of these could be brought into the Conference somehow, as Cr Wharton felt that the debate on matters between Councils was missing. It was recommended that the Motions be moved at this meeting, and that a 30 minute session be included in Day 1 of the Conference to allow for the adopted motions to be advised to Conference Delegates for further discussion.

9.1 Rural Students Conveyance Allowance Blackall-Tambo Regional Council

Moved: Boulia Shire Council Seconded: Central Highlands Regional Council

Resolution: That the Western Queensland Local Government Association lobbies the Minister for Transport and Main Roads to review the calculation methodology for the conveyance allowance to be applied from the home and not property boundary. Carried

9.2 Distance Eligibility for Secondary Students travelling on School Buses Blackall-Tambo Regional Council

Moved: Longreach Regional Council Seconded: Richmond Shire Council

Resolution: That the Western Queensland Local Government Association lobbies the Minister for Transport and Main Roads to amend current regulations to provide the same assistance to secondary school students travelling on government subsidised buses as currently provided to state school students.

WITHDRAWN

Attendance: Cr Andrew Martin, Blackall Tambo Regional Council entered the meeting.

Moved: Blackall-Tambo Regional Council Seconded: Winton Shire Council

Resolution: That the Western Queensland Local Government Association lobbies the Minister for Transport and Main Roads to amend current regulations to provide the same assistance to secondary school students travelling on government subsidised buses as currently provided to primary school students. Carried

9.3 Restoration of Financial Assistance Grant to 1% of the Total Commonwealth Taxation Revenue Boulia Shire Council

Moved: Boulia Shire Council Seconded: Winton Shire Council

Resolution: That the Local Government Association of Queensland lobbies the Federal Government to restore Financial Assistance Grants (FAGs) funding to at least one percent of total Commonwealth taxation revenue. Carried

Attendance: Cr Bill Bode, Flinders Shire Council entered the meeting.

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9.4 Encouraging Queensland State Government to undertake a review at an appropriate time in the future, of the Local Government Legislation Reform post the Crime and Corruption Commission review Central Highlands Regional Council

Moved: Central Highlands Regional Council Seconded: Barcoo Shire Council

Resolution: That: 1. The LGAQ monitors the impact on Councils’ decision-making processes as a result of the LGA amendments following the CCC Operating “Belcarra” and “Windage” recommendations and how these provisions may dilute the role of Councillor in contributing to the decision-making process. 2. Dependent upon the feedback received by the LGAQ, it makes the appropriate submission to the State government to review the Local Government Act. 3. The LGAQ seeks member feedback from member councils on the impacts of amendments prior to the elections due in March 2020. Carried

9.5 Aged Care – Rural Communities Central Highlands Regional Council

Moved: Central Highlands Regional Council Seconded: Richmond Shire Council

Resolution: That the Western Queensland Local Government Association engage with the Federal Government / LGAQ to collaboratively develop relevant models of aged care for rural and remote communities. Carried

9.6 Federal Funding for Aviation Security Central Highlands Regional Council

Moved: Central Highlands Regional Council Seconded: Flinders Shire Council

Resolution: That the Australian Local Government Association advocates to the Minister of Home affairs that it is appropriate that any new regulatory security requirements imposed by the Federal Government on regional airports that result in significant cost increases should be offset with funding assistance opportunities to ensure regional communities are not further disadvantaged. Carried

9.7 Funding for Plant and Animal Pest Management for Communities affected by Drought and Flood Central Highlands Regional Council

Moved: Central Highlands Regional Council Seconded: Flinders Shire Council

Resolution: That the Australian Local Government Association seek to have the Federal Government provide further funding opportunities to Local Government areas affected by drought and or flood for pest animal and plant management. Carried

Attendance: Mr Steven Boxall, Chief Executive Officer, Barcaldine Regional Council entered the meeting at 3.47pm.

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9.8 Financial Stability of Rural and Remote Councils Flinders Shire Council

Moved: Flinders Shire Council Seconded: Central Highlands Regional Council

Resolution: That the Western Queensland Local Government Association (WQLGA) request a meeting with the Minister for Local Government to make him aware of the financial vulnerability of rural and remote Councils as set out in the AEC Report (August 2018).

Further that the WQLGA seek the Minister’s support in having the Queensland Grants Commission undertake an evaluation of its grants distribution to ascertain if its methodology is enabling rural and remote councils to provide services at a standard not lower than the average standard of Local Governments in the state. Carried

9.9 Invasive Weed Control Flinders Shire Council

Moved: Flinders Shire Council Seconded: Central Highlands Regional Council

Resolution: That the Western Queensland Local Government Association lobbies State and Federal Governments for funding to control and minimise the negative impacts of invasive weeds following the recent North and Far Monsoon Trough 25 January to 14 February 2019. Carried

9.10 Great Artesian Basin Infrastructure Investment Program Flinders Shire Council

Moved: Flinders Shire Council Seconded: Longreach Regional Council

Resolution: That the Western Queensland Local Government Association request that the State and Commonwealth Governments act to get a comprehensive funding arrangement in place prior to the looming sunset clause for all bores to be capped and piped by 2027. Carried

9.11 Federal Assistance Grant Payments for Rural and Remote Councils Longreach Regional Council

Resolution: That WQLGA lobbies the Federal Government to progressively provide an increased portion of Federal Assistance Grants to Rural and Remote Councils which are financially unsustainable. WITHDRAWN (SAME AS 9.8)

9.12 Consistency in the timing of Annual Payment of Financial Assistance Grants (FAGs) Longreach Regional Council

Moved: Longreach Regional Council Seconded: Flinders Shire Council

Resolution: That the Western Queensland Local Government Association lobbies the Federal Government to provide Councils with certainty about the timing of the Financial Assistance Grant payments so as not to distort Council financial statements. Carried

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9.13 State Emergency Services (SES) Funding Longreach Regional Council

Moved: Longreach Regional Council Seconded: Richmond Shire Council

Resolution: That the Western Queensland Local Government Association lobbies the State Government to take responsibility for fully funding the operations of the State Emergency Services (SES).

Carried

9.14 RADAR System in the North West Region of Queensland Richmond Shire Council

Resolution: Richmond Shire Council would like to raise a motion for the Bureau of Meteorology to invest in setting up a RADAR system in the North West (NW) region. Currently there is a dead spot from Torrens Creek to Julia Creek, North to Croydon and South to Winton. In the recent floods nearly all the storms that hit Richmond did not show up on the RADAR at all. WITHDRAWN

LATE MOTIONS

9.15 Western Roads Upgrade Program

Moved: Richmond Shire Council Seconded: Barcoo Shire Council

Resolution: That the Western Queensland Local Government Association writes to the Minister of Transport and Main Roads, and request that the Western Roads Upgrade Program be re- instated. Carried

10. GENERAL BUSINESS

10.1 Venue of 2021 Annual General Meeting

Moved: Richmond Shire Council Seconded: Winton Shire Council

Resolution: That the 2021 Annual General Meeting be hosted by Blackall-Tambo Regional Council. Carried 10.2 Review of Constitution

Moved: Boulia Shire Council Seconded: Longreach Regional Council

Resolution That the host Council to facilitate (with approval of member Councils) engaging a consultant to review the Constitution for consideration at the 2020 Annual General Meeting. Carried 10.3 Aged Care

Moved: Flinders Shire Council Seconded: Blackall-Tambo Regional Council

Resolution That the host Council to facilitate (with approval of member Councils) engaging a consultant to review an effective model of Aged Care Facilities for the region. Carried

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10.4 Vote of Thanks Cr Leonie Nunn thanked Cr Ed Warren and Mr Ian Bodill of Longreach Regional Council for hosting the Annual Conference and Annual General Meeting of the Association.

Cr Ed Warren reciprocated by extending this thanks to Ms Lorena Newton, Governance Executive Officer, and Mr Russell Lowry and Ms Linda McNab from the Tourism and Economic Development Team, Longreach Regional Council for their efforts in organising the Conference; as well as acknowledging the contribution made by the Local Government Association of Queensland in bringing the WQLGA Conference into the 21st Century.

11 CLOSE OF MEETING

The Chair declared the meeting closed at 4.28pm.

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14.2 Communities

14.2.1 Development Application Update for April 2019 ..... approx 10 mins

INFORMATION REPORT

Date: 14 May 2019 Presentation Duration: Approx. 10 minutes

To: General Council Meeting

Author: Sarah Ronnfeldt, Principal Planner Development Assessment

Authorising Officer: Daniel Fletcher, General Manager Communities

File Reference: Not applicable

EXECUTIVE SUMMARY:

The purpose of this report is to provide the monthly update on development activities currently before Council for assessment and decision within the planning team. This report is intended to inform Councillors regarding decisions made during the past month as well as give an overview of the current applications lodged with Council. Should the need arise, time can be scheduled to discuss specific applications with the Manager of Planning and Environment, and the Assessment Manager.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council receive this report.

REPORT:

Currently, there are 36 development applications lodged with Council for assessment (as of 25 April 2019). These have been outlined within the attachment and summarised within Figure 1 of the report. The types of applications include residential activities, business activities, community activities, sport and recreation activities other activities, industry activities, reconfiguring a lot, and extension and change applications. Of these groups, reconfiguring a lot applications constitute the largest group followed closely by industry activities. Applications pending assessment and decision can be found in the attachment to this report.

Figure 2 of the report illustrate the number of applications in the system represented per geographical region. Including combined applications, nine (9) application trigger impact assessment requiring ‘public notification’ during the assessment process. Twenty-five applications trigger code assessment, and two (2) being for extension and/or change applications does not trigger a specific level of assessment. This list of current applications is regularly updated by members of the planning team in a spreadsheet stored in Council's Communities records system, and then manually uploaded to the Council website on a monthly basis.

Figure 3 of the report illustrates the number of applications received, ‘in the system’ and decisions made for April 2019. Since last month’s update to Council, the planning team received seven (7) new applications and decided five (5). In order to align with agenda deadlines, the monthly reporting of application numbers consist of applications up to and including the 25th of the month. Each month’s total number of decisions is updated accordingly in the following months DA update reporting. Once a development application is decided, the application is removed from the current list available on Council's website, and manually recorded in a development application register via SmartSheet and Microsoft Excel.

Table 1 below provides a synopsis of the development applications decided between 25 March 2019, and 25 April 2019.

Central Highlands Regional Council 59 of 226 Agenda - General Council Meeting - 14 May 2019

Figure 1 - Current development applications types in the system on 25 April 2019.

Figure 2 - Overview of current application numbers per geographical region.

Central Highlands Regional Council 60 of 226 Agenda - General Council Meeting - 14 May 2019

Figure 3 - Overview of application numbers from August 2017 to March 2019.

Table 1: Development applications decided between 25 March 2019 and 25 April 2019.

Reconfiguration of a Lot Council reference: RAL013.1-2018 Application: Reconfiguring a lot (1 lot into 2 lots) Property Description: Blackwater Rolleston Road, Rolleston (Lot 2 RP610747) Day application was made: 11 October 2018 1 Level of assessment: Impact Public Notification required: Yes Applicant: Keith Herbert Tyson & Nicole Diane Tyson C/- Murray & Associates Status: Decision Notice issued 18/04/2019. Appeal period ends 23/05/2019 Industry activities Council reference: MCU042.1-2018 Application: Material Change of Use: Transport depot Property Description: 27 Wills Road, Emerald (Lot 43 SP248547) Day application was made: 21 December 2018 2 Level of assessment: Code Public Notification required: No Applicant: Simon Contractors Pty Ltd C/- Patricia Skinner Status: Decision Notice issued 09/04/2019. Appeal period ends 07/05/2019 Community activities Council reference: MCU043.1-2018 Application: Material Change of Use: Health care services Property Description: Centre Place, Tieri (Lots 1 & 2 SP243864) 3 Day application was made: 21 December 2018 Level of assessment: Code Public Notification required: No Applicant: Oaky Creek Holdings Pty Ltd C/- Cardno Status: Decision Notice issued 08/04/2019. Appeal period ends

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11/05/2019 Reconfiguration of a Lot Council reference: RAL004.1-2019 Application: Reconfiguring a lot (2 lots into 2 lots) – Boundary Realignment Property Description: 126 Arizona Road & 2403 Blackwater-Cooroorah Road, Blackwater (Lot 9 SP26015 & Lot 10 SP260151) 4 Day application was made: 5 February 2019 Level of assessment: Code Public Notification required: No Applicant: Blackwater Quarries C/- Murray & Associates (QLD) Pty Ltd Status: Decision Notice issued 10/04/2019. Appeal period ends 16/05/2019 Reconfiguration of a Lot Council reference: RAL005.1-2019 Application: Reconfiguring a lot (1 lot into 2 lots) Property Description: 1346 Adams Road, Duaringa (Lot 27 PN258) Day application was made: 12 February 2019 5 Level of assessment: Code Public Notification required: No Applicant: Geoffrey Kavanagh C/- Murray & Associates (Qld) Pty Ltd Status: Decision Notice issued 18/04/2019. Appeal period ends 27/05/2019 Building work assessable against the planning scheme Council reference: BWAP092.1-2019 Application: Construction of 14 m high golf course fence boundary Property Description: 98-102 Opal Street Emerald (Lot 1 SP193778 & Lot 7 E21686) 6 Day application was made: 5 March 2019 Level of assessment: Code Public Notification required: N/A Applicant: ELIA Architecture Status: Decision Notice issued 16/04/2019. Appeal period ends 17/05/2019

CONSIDERATIONS / IMPLICATIONS:

Corporate/Operational Plan Reference: 4. Protecting our People and our Environment; 4.1.1 - Ensure the region’s sustainability through integrated, well-planned development. 4.1.2 - Employ efficient development planning processes and practices.

5. Leadership and Governance; 5.3.2 - Ensure transparency and accountability through integrated performance management reporting.

Budget/Financial/Resourcing: The development application fees are a source of cost recovery for Council in accordance with the Register of Commercial and Cost Recovery Fees 2018/19.

Legal/Policy/Delegations: The appropriate legislation applies to the assessment of all development applications. Council’s Administrative Delegations authorises the Assessment Manager to undertake the assessment with appropriate delegations sitting with the appropriate officer for sign off.

Communication/Engagement: Appropriate engagement occurs on development applications which trigger impact assessment through way of public notification. Council’s online application system “TRACK” allows the public to follow planning applications online that were lodged from 3 July 2017.

Central Highlands Regional Council 62 of 226 Agenda - General Council Meeting - 14 May 2019

Risk Assessment: There are no perceived risks associated with this information report. Any discussion regarding particular applications is to be taken offline with the Manager of Planning and Environment.

Timings/Deadlines: This is an information report so there are no statutory deadlines associated with the update.

Alternatives considered: An alternative to this monthly report will be an interactive website with a dashboard which may negate the standing monthly update. This can be progressed in 2019/20 subject to budget.

SUMMARY:

This report is intended for Councillors to understand the decisions made and to review the current applications before Council up to and including the 25th day of this month. Should the need arise, time can be scheduled to discuss specifics of the application offline with the Manager of Planning and Environment.

ATTACHMENTS:

1. April - Master Development Applications as at 25 April 2019 [14.2.1.1]

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Central Highlands Regional Council 63 of 226 Agenda - General Council Meeting - 14 May 2019

MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Extension and Change application Council reference: 4127/12 (401.2016.19) Application: Material change of use: Vehicle Showroom Property Description: Industrial Drive Emerald (Lot 10 SP223678) Day application was made: 19 December 2016 1 Level of assessment: Impact Public Notification required: Yes Applicant: Q Automotive Solutions Pty Ltd C/- Murray & Associates (Qld) Pty Ltd Status: Awaiting confirmation of withdrawal by Applicant

Extension and Change application Council reference: 403.2017.16 (Original Decision: 4159/11) Application: Material change of use: Multiple dwelling (16 Units) - Request to extend relevant period Property Description: 97 Anakie Street, Emerald 2 Day application was made: 29 March 2017 Level of assessment: N/A Public Notification required: No Applicant: Trevor Roebig Status: Under Assessment – Application on hold at applicant’s request

Industry activities Council reference: MCU021.1-2018 Application: Material Change of Use: Transport depot Property Description: 17 Wills Road, Emerald Day application was made: 14 June 2018 3 Level of assessment: Code Public Notification required: No Applicant: Sterns Bulk Haulage C/- Hammertime Constructions Pty Ltd Status: Applicant IR Response extended by agreement to 1 May 2019

Industry activities Council reference: MCU028.1-2018 Application: Material Change of Use: Extractive Industry Property Description: Arcadia Valley Road, Arcadia (Lot 4 TR16) Day application was made: 1 August 2018 4 Level of assessment: Impact Public Notification required: Yes Applicant: Santos TOGA Pty Ltd. C/- Murray and Associates (QLD) Pty Ltd Status: Information request stage – Applicant information response pending extending 8 August 2019

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MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Residential activities Council reference: MCU033.1-2018 Application: Material change of use: Short-term accommodation (expansion of existing use) Property Description: 35 Pritchard Rd, Emerald (Lot 13 SP227973) 5 Day application was made: 14 September 2018 Level of assessment: Impact Public Notification required: Yes Applicant: Village National Holdings Pty Ltd C/- Murray & Associates Status: Public Notification Period 12/04/2019 to 8/05/2019

Reconfiguration of a Lot Council reference: RAL013.1-2018 Application: Reconfiguring a lot (1 lot into 2 lots) Property Description: Blackwater Rolleston Road, Rolleston (Lot 2 RP610747) Day application was made: 11 October 2018 6 Level of assessment: Impact Public Notification required: Yes Applicant: Keith Herbert Tyson & Nicole Diane Tyson C/- Murray & Associates Status: Decision Notice issued 18/04/2019. Appeal period ends 23/05/2019

Business activities Council reference: MCU037.1-2018 Application: Material Change of Use: Food and drink outlet (drive-thru) Property Description: 41 Hospital Road, Emerald (Lot 1 SP242673) Day application was made: 16 October 2018 7 Level of assessment: Code Public Notification required: No Applicant: Scott Black C/- Des Skinner Design Status: Information request stage – Application on hold at applicant’s request

Reconfiguration of a Lot Council reference: RAL015.1-2018 Application: Reconfiguring a lot (Access easement) Property Description: 211 Codenwarra Road, Emerald (Lot 51 SP117841) Day application was made: 29 October 2018 8 Level of assessment: Code Public Notification required: No Applicant: Central Highlands Regional Council C/- Murray & Associates (Qld) Pty Ltd Status: Not properly made

Central Highlands Regional Council 65 of 226 Agenda - General Council Meeting - 14 May 2019

MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Other activities Council reference: MCU038.1-2018 Application: Material Change of Use: Telecommunications Facility Property Description: New Street, Emerald (Lot 53 RP881528) Day application was made: 31 October 2018 9 Level of assessment: Impact Public Notification required: Yes Applicant: Optus Mobile C/- Catalyst ONE Status: Information request stage – 08/04/2019 Applicant requested to Stop the Clock on information response pending

Industry activities Council reference: MCU042.1-2018 Application: Material Change of Use: Transport depot Property Description: 27 Wills Road, Emerald (Lot 43 SP248547) Day application was made: 21 December 2018 10 Level of assessment: Code Public Notification required: No Applicant: Simon Contractors Pty Ltd C/- Patricia Skinner Status: Decision Notice issued 09/04/2019. Appeal period ends 07/05/2019

Community activities Council reference: MCU043.1-2018 Application: Material Change of Use: Health care services Property Description: Centre Place, Tieri (Lots 1 & 2 SP243864) Day application was made: 21 December 2018 11 Level of assessment: Code Public Notification required: No Applicant: Oaky Creek Holdings Pty Ltd C/- Cardno Status: Decision Notice issued 08/04/2019. Appeal period ends 11/05/2019

Business Activities & Residential Activities Council reference: MCU001.1-2019 Application: Material change of use: Shop & Caretakers Accommodation Property Description: 55 Charles Street, Springsure (Lot 51 SP267148) 12 Day application was made: 31 January 2019 Level of assessment: Impact (Shop) & Code (Caretakers Accommodation) Public Notification required: Yes Applicant: P&L Warriner C/- Patricia Skinner Status: Public Notification stage

Central Highlands Regional Council 66 of 226 Agenda - General Council Meeting - 14 May 2019

MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Reconfiguration of a Lot Council reference: RAL004.1-2019 Application: Reconfiguring a lot (2 lots into 2 lots) – Boundary Realignment Property Description: 126 Arizona Road & 2403 Blackwater-Cooroorah Road, Blackwater (Lot 9 SP26015 & Lot 10 SP260151) 13 Day application was made: 5 February 2019 Level of assessment: Code Public Notification required: No Applicant: Blackwater Quarries C/- Murray & Associates (QLD) Pty Ltd Status: Decision Notice issued 10/04/2019. Appeal period ends 16/05/2019

Reconfiguration of a Lot Council reference: RAL005.1-2019 Application: Reconfiguring a lot (1 lot into 2 lots) Property Description: 1346 Adams Road, Duaringa (Lot 27 PN258) Day application was made: 12 February 2019 14 Level of assessment: Code Public Notification required: No Applicant: Geoffrey Kavanagh C/- Murray & Associates (Qld) Pty Ltd Status: Decision Notice issued 18/04/2019. Appeal period ends 27/05/2019

Reconfiguration of a Lot Council reference: RAL006.1-2019 Application: Reconfiguring a lot (Access easement) Property Description: Dawson Highway, Springsure (Lot 2 SP255409) 15 Day application was made: 13 February 2019 Level of assessment: Code Public Notification required: No Applicant: Richard Hop-Yek C/- Murray & Associates (QLD) Pty Ltd Status: Decision Period

Reconfiguration of a Lot Council reference: RAL007.1-2019 Application: Reconfiguring a lot (1 lot into 2 lots) Property Description: 2 Edgewood Drive, Emerald (Lot 9 RP908464) Day application was made: 15 February 2019 16 Level of assessment: Code Public Notification required: No Applicant: Phillip G & Amanda J Aupouri C/- Murray & Associates (Qld) Pty Ltd Status: Decision Period

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MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Reconfiguration of a Lot Council reference: RAL008.1-2019 Application: Reconfiguring a lot (2 lot into 2 lots) – Boundary realignment Property Description: 3 and 5 Alice Street, Duaringa (Lot 2 RP608290 & Lot 4 D1931) 17 Day application was made: 15 February 2019 Level of assessment: Code Public Notification required: No Applicant: Cedric L Nesbitt & Barbara J Jones C/- Gracemere Surveying and Planning Consultants Pty Ltd Status: Decision Period

Industry Activities Council reference: MCU002.1-2019 Application: Material Change of Use: Warehouse Property Description: 92-100 Industrial Drive, Emerald (Lot 2 SP 223678) 18 Day application was made: 20 February 2019 Level of assessment: Code Public Notification required: No Applicant: Dan Ellerton C/- Murray & Associates (Qld) Pty Ltd Status: Decision Period

Building work assessable against the planning scheme Council reference: BWAP080.1-2019 Application: Building work assessable against the planning scheme – Oversized shed Property Description: 4 Geddes Lane, Emerald (Lot 2 SP243871) 19 Day application was made: 27 February 2019 Level of assessment: Code Public Notification required: N/A Applicant: Robert Anderson C/- AAA Building Consultants Status: Confirmation Period

Building work assessable against the planning scheme Council reference: BWAP081.1-2019 Application: Building work assessable against the planning scheme – Oversized shed Property Description: 3 Carrington Place, Emerald (Lot 2 SP176172) 20 Day application was made: 27 February 2019 Level of assessment: Code Public Notification required: N/A Applicant: Rob Murray C/- AAA Building Consultants Status: Decision Period

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MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Building work assessable against the planning scheme Council reference: BWAP092.1-2019 Application: Construction of 14 m high golf course fence boundary Property Description: 98-102 Opal Street Emerald (Lot 1 SP193778 & Lot 7 E21686) 21 Day application was made: 5 March 2019 Level of assessment: Code Public Notification required: N/A Applicant: ELIA Architecture Status: Decision Notice issued 16/04/2019. Appeal period ends 17/05/2019

Industry Activities Council reference: MCU004.1-2019 Application: Medium Impact Industry, Bulk Landscape Supplies & Garden Centre Property Description: 80 Roberts Street Emerald (Lot 2 on SP261407) 22 Day application was made: 11 March 2019 Level of assessment: Code Public Notification required: N/A Applicant: Beehive property Maintenance Pty Ltd C/- Murray & Associates (Qld) Pty Ltd Status: Information Request period

Industry Activities Council reference: MCU003.1-2019 Application: Transport Depot, Contractors Yard, Associated Maintenance Workshop & Administration Building Property Description: 10 Jarrah Street Blackwater (Lot 15 B337150) 23 Day application was made: 11 March 2019 Level of assessment: Code Public Notification required: N/A Applicant: Goldco Civil C/- Des Skinner Design Status: Decision Period

Request to extend currency period Council reference: MCU031.3-2014 Application: Change existing approval (MCU31.2-2014/4050/14) Reconfiguration of a lot (1 into 4 and access easement) 24 Property Description: Capricorn highway, Yamala (Lot 1 SP282150) Day application was made: 22 March 2019 Level of assessment: N/A Public Notification required: N/A Applicant: Graincorp Limited C/- Murray & Associates (Qld) Pty Ltd

Central Highlands Regional Council 69 of 226 Agenda - General Council Meeting - 14 May 2019

MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Status: Confirmation Period

Reconfiguration of a Lot Council reference: RAL011.1-2019 Application: Subdivision by lease – exceeding 10 years Property Description: Small Street Emerald (Lot 93 SP127170) 25 Day application was made: 25 March 2019 Level of assessment: Code Public Notification required: N/A Applicant: Linfox Australia Pty Ltd C/- RPS Australia East Pty Ltd Status: Confirmation Period

Sport and Recreation Activities Council reference: MCU005.1-2019 Application: Material Change Of Use - Intensification of use - Outdoor Sport and Recreation - Proposed Clubhouse Property Description: Fairbairn Dam Road, Emerald (Lot 10 RP613295) 26 Day application was made: 1/04/2019 Level of assessment: Impact Public Notification required: Yes Applicant: Maraboon Ski & Power Boat Club C/- Patricia Skinner Status: Action Notice response due

Reconfiguration of a Lot Council reference: RAL019.2-2017 Application: Minor Change Application – removal of condition 8 to allow endorsement of survey plan Property Description: 1489 Glen Elgin Road, Dromedary (Lot 1 BH235) 27 Day application was made: 3/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: VSB Surveys Pty Ltd Status: Confirmation Period

Rural Industries Council reference: MCU006.1-2019 Application: Material Change of use - Additional processing shed Property Description: 12 Kellys Road, Emerald (Lot 12 SP178418) Day application was made: 4/04/2019 28 Level of assessment: Code Public Notification required: N/A Applicant: Guiseppe and Saverio Cordoma C/- Wall Planning & Environment Consulting Status: Confirmation Period

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MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Reconfiguration of a Lot Council reference: RAL016.3-2016 Application: Reconfiguration of a Lot - Extension of currency period Ten (10) Years Property Description: Capricorn Highway, Emerald (Lot 3 SP282150) 29 Day application was made: 9/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: CQIP Status: C/- Murray & Associates (Qld) Pty Ltd

Reconfiguration of a Lot Council reference: RAL012.1-2019 Application: Reconfiguration of a Lot - Boundary Realignment Property Description: Codenwarra West, Emerald (Lot 51 SP276935 & Lot 52 SP276935) 30 Day application was made: 10/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: Alan and Terre Mann C/- TR Baillie Consulting Surveyors Status: Action Notice response period

Industry Activities and Reconfiguration of a Lot Council reference: COB001.1-2019 Application: Material Change Of Use - Establish High Impact Industry Use (Coal Loading Facility including Rail Loop and Sliding). Reconfiguration of a Lot - Ancillary uses - Fuel Storage and Workshop 31 Property Description: Dawson Highway, Albinia (Lot 56 DSN808) Day application was made: 10/04/2019 Level of assessment: Impact Public Notification required: Yes Applicant: Sojitz Coal Mining Pty Ltd and Endocoal Limited C/- Murray & Associates (Qld) Pty Ltd Status: Confirmation Notice Period

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MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Industry Activities Council reference: MCU007.1-2019 Application: Material Change of Use - Research and Technology Industry and Office Property Description: 225 Glenorina Access Road, Emerald (Lot 17 DSN86) 32 Day application was made: 15/04/2019 Level of assessment: Impact Public Notification required: Yes Applicant: Jocelyn and Andrew Bate C/- Murray & Associates (Qld) Pty Ltd Status: Public Notification Period

Reconfiguration of a Lot Council reference: RAL014.1-2019 Application: Reconfiguration of a Lot - Volumetric Lot Property Description: 51-57 Hospital Road, Emerald (Lot 92 RP911164) 33 Day application was made: 16/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: Kevin Holt Consulting Status: Confirmation Period

Reconfiguration of a Lot Council reference: RAL013.1-2019 Application: Reconfiguration of a Lot - Boundary Realignment Property Description: 9 Industrial Drive, Emerald (Lot 9 SP291970) & 9B Industrial Drive Emerald (Lot 11 SP291970) 34 Day application was made: 16/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: Dawn Slack C/- Murray & Associates (QLD) Pty Ltd Status: Confirmation Period

Building Work Assessable Against the Planning Scheme Council reference: BWAP152.1-2019 Application: Building Work Assessable Against the Planning Scheme - Installation of demountable building for ancillary office Property Description: Batts Street, Emerald (Lot 12 E216109) 35 Day application was made: 24/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: Central Highlands Regional Council Status: Confirmation Period

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MASTER DEVELOPMENT APPLICATIONS as of 25 April 2019

Building Work Assessable Against the Planning Scheme Council reference: BWAP160.1-2019 Application: Building Work Assessable Against the Planning Scheme – oversize shed Property Description: 5 Malibu Place, Emerald (Lot 27 RP900007) 36 Day application was made: 24/04/2019 Level of assessment: Code Public Notification required: N/A Applicant: Merrick Construction & Concrete Status: Confirmation Period

Central Highlands Regional Council 73 of 226 Agenda - General Council Meeting - 14 May 2019

14.2.2 Community Satisfaction Survey 2018 ..... approx 60 mins

INFORMATION REPORT

Date: 14 May 2019 Presentation Duration: Approx. 60 minutes

To: General Council Meeting

Author: Suzanne Poulter, Manager Connected Communities

Authorising Officer: Daniel Fletcher, General Manager Communities

File Reference: TBA

EXECUTIVE SUMMARY:

Central Highlands Regional Council (council) is committed to continuously improving its services and facilities to meet the community’s needs and expectations. Council values the views and feedback from the Central Highlands communities it serves.

Delivering best practice in strategic planning and engagement, council has conducted its biennial community satisfaction survey. The purpose of this survey is for council to understand the community’s satisfaction levels, specifically of the services and facilities it provided to them over 2017-2018.

This report presents the findings of the Community Survey 2018 (CS18) to highlight council’s high scoring areas of success; as well as deliver information that identifies low scoring areas for improvement. Council’s whole of management team will consider areas for attention and develop a corrective action plan to improve these by identifying and including current (and planned) initiatives that are addressing, either directly or indirectly, the opportunities for improvement identified in the survey.

Enhance Research, who conducted the survey, will attend the General Council Meeting (GCM) on Tuesday 14 May 2019. At this meeting they will present an overview of the CS18 results and field any questions.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council receive the Community Survey 2018 report.

REPORT:

Surveying Central Highlands’ communities is a requirement of the Financial Year 18-19 Operational Plan.

Utilising the same survey tool to measure trends and comparisons within the Central Highlands region, five survey iterations have been previously conducted by the Population Research Laboratory CQUniversity Australia. Central Queensland University no longer provide population and research services; therefore, seven alternative service providers were sourced and invited to quote, with Enhance Research being awarded council’s CS18 project.

The CS18 tool was remodelled on the 2016 version, with improvements made to reduce time and surveying duplication. The CS18 tool was presented to the Executive Leadership and Whole of Management teams in November for final review and endorsement.

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The CS18 elicited both quantitative and qualitative data to explore the opinions on the sorts of services residents expect from council. A total of n=398 random telephone interviews were conducted between 5 and 22 February 2019. Survey questions asked focussed on nine categories, summarily:

Section 1 Locality Almost all residents enjoy living in the Central Highlands region. This result has been consistent over time.

Section 2 Community Satisfaction Residents feel that there is a good mix of people and ages in the region. They also feel that people are mostly friendly; however, there has been a significant decline since 2016 in the proportion of residents who feel that the Central Highlands region is a safe place to live and a good place to bring up kids.

Residents also feel that the Central Highlands region has a country town and rural aspects, and a relaxing lifestyle. Compared to 2016, significantly fewer residents feel that there is convenient access to other centres and high involvement in sport.

Section 3 Rates and provision of services While a slight increase on previous years, only one third of rate payers feel they are getting value for money. Generally, satisfaction with rates paid, value for money, and council services and facilities, and the aesthetics of the region have remained stable. Essentially around one-third of rate payers prefer lower rates for reduced services.

Section 4 Facilities and Services Overall, residents are reasonably satisfied with the education services available in the area. Since 2016, satisfaction with transportation, child care, and aged care services has dropped significantly. Residents under 35 are significantly less satisfied with sporting and recreational facilities and parks, playgrounds and public amenities than residents aged 55 and older.

Section 5 Environmental issues There has been an increase in support for environmental opportunities around subsidising recycling services and limiting water use; however one-third of residents believe there are environmental issues in their area. Some of these issues include water quality, damage from the coal mines, weeds, and rubbish problems.

Section 6 Perceptions of local government Less than half of residents agree that local government has a good knowledge of local issues and what the community wants, or that local government effectively represents the needs of their community. Results have remained stable since 2010.

Section 7 Satisfaction with council Less than half of residents are satisfied with the way council informs the community, and their leadership and advocacy. Residents are unsatisfied with how council engages with, consults with and responds to the community. Since 2016, there has been a significant decrease in satisfaction with council’s information services and customer service. Of these residents who have dealt with a Councillor directly, around half were satisfied which is consistent with previous years. Almost all residents feel it is important to have a Councillor who resides in their local area.

Section 8 Council contact and communication In 2018, more than half of residents contacted or visited their council office, mostly in Emerald. Positively, three in four residents who has contact had their query or business adequately answered or resolved. Of those residents who had contact with a council office, just over half rate council’s effectiveness in handling of queries or complains good to excellent. Three in five residents would like to receive more feedback and information on council activities. The most preferred channels to receive information from council are email and letterbox drops. Around two-thirds of residents have accessed council’s website in the past.

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Section 9 Demographics . 51% showed interest in purchasing a house or unit (48% in 2016). . 64% believe there is a need for lower cost housing (94% in 2012). . 54% are involved with local sporting, hobby or social organisations or clubs (52% in 2016). . 42% of residents currently volunteer at a local organisation (45% in 2016). . 64% are interested in volunteering in the future (49% in 2016). . 53% surveyed were male participants (36.9% in 2016). . 40% surveyed were aged between 35 to 54 years of age (41.1% for >55 in 2016). . 4% were members of council. . 66% surveyed have lived in the region for more than 10 years. . 34% plan to stay in CH the rest of their life. . 12% were born in another country. . 65% were married. . 68% live in a two-adult household. . 50% have no children living with them. . 66% own their own home (84% in 2016). . 60% are employed full-time (45.6% in 2016). . 33% are employed in the mining industry.

Did council meet its biennial Key Performance Indicators? Yes!

Key Performance Indicator Target 2018 2016

Satisfied with the level of facilities and services provided by council 70% 71% 70%

Satisfied with the key characteristics of their community >50% 70% 74%

Enjoy living in the Central Highlands region >50% 93% 95%

Next steps The Connected Communities Team will partner with the Communications Teams to create a Community Survey Communication Plan that will share survey highlights across council, and to the community, through infographic-like communications.

Key messages will include: (1) Thanking the community for their participation in time and feedback; (2) Share the best performing and most improved areas (highlights); and (3) share the poor performing areas for improvement.

As well as this, Council’s whole of management team will review the poor performing areas and develop a corrective action plan that will aim to improve these prior to the next survey being conducted in 2020.

The CS18 Report was presented to the Executive Leadership Team on Wednesday 1 May 2019. As this report contains such important data for council, it was determined the report would be presented to councillors as soon as possible. This presentation and report are presented to council for them to be aware of the community’s satisfaction with facilities and services.

CONSIDERATIONS / IMPLICATIONS:

Corporate/Operational Plan Reference: 1. Strong Vibrant Communities; 1.1 - Corporate Plan Strategy: Strong diverse communities 1.3.1 - Lead active community planning and engagement by encouraging community participation and input into council’s decision making.

2. Building and Maintaining Quality Infrastructure; 2.1 - Corporate Plan Strategy: Well planned and connect communities

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4. Protecting our People and our Environment; 4.1 - Corporate Plan Strategy: Well-managed and protected communities 4.1.1 - Ensure the region’s sustainability through integrated, well-planned development.

5. Leadership and Governance; 5.3 - Corporate Plan Strategy: Accountability and integrity

6. Our Organisation; 6.2 - Corporate Plan Strategy: Continuous improvement culture

Budget/Financial/Resourcing: A budget of $56, 760 has been allocated to administer the Community Survey 2018.

Legal/Policy/Delegations: . Queensland Local Government Act 2009 . Queensland Local Government Regulation 2012 . Central Highlands 2022 Community Plan . Central Highlands Regional Council’s Corporate Plan . Central Highlands Regional Council’s Operational Plan

Communication/Engagement: A Communications Plan was implemented to ensure community and staff were aware the Community Survey was being implemented.

The Community Survey required Enhance Research to engage with community to source feedback to inform the Report.

Council officers will engage with community to share highlights via a Communications Plan.

Risk Assessment: There is no risk to receiving information in this report. Council may utilise information within this report to mitigate risk associated with areas that scored low satisfaction levels. If council chooses not to action low performing areas it runs the risk of further dissatisfying residents of the Central Highlands region.

Timings/Deadlines: Month Action  Dec 2018 CS18 survey instrument approved  Dec 2018 CS18 Communications Plan approved  Jan 2019 CS18 Communications Plan implemented  Jan/Feb CS18 conducted across the region  2019 April 2019 CS18 results report provided to Connected Communities Team  May 2019 CS18 results report shared to the Executive Leadership Team  May 2019 CS18 results report presented to council at the GCM 14 May 2019 CS18 Report Corrective Action Plan and CS18 Report Communications May 2019 Plan drafted. June 2019 CS18 Report Corrective Action Plan implementation commenced June 2019 CS18 Report Communications Plan implementation commenced

Alternatives considered: Not applicable.

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SUMMARY:

This report presents the Community Survey 18 Report to council for them to receive.

ATTACHMENTS:

1. CHRC Community Survey 2018 [14.2.2.1]

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Central Highlands Regional Council 78 of 226 Agenda - General Council Meeting - 14 May 2019

CS18 – Community Survey 2018 Central Highlands Region

Central Highlands Regional Council 79 of 226 Agenda - General Council Meeting - 14 May 2019

Contents

Summary of Key Findings 3

The Research 6

Living in the Community 10

Rates & Provision of Services 16

Facilities & Services 21

Environmental Issues 33

Perceptions of Local Government 39

Satisfaction with Council 43

Council Contact & Communication 49

Demographics 54

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Summary of Key Findings (1)

RESEARCH BACKGROUND INFRASTRUCTURE

This research represents the 6th wave of Community Satisfaction with the various aspects of infrastructure is Satisfactionn research conducted. also largely unchanged in 2018, with highest satisfaction A total of n=398 random telephone interviews were for rubbish collection, signs and road markings, and the conducted. rubbish transfer stations/landfills. • There has been a decline in satisfaction from 2016 in relation to rubbish transfer LIVING IN THE REGION stations/landfill, and traffic management. • Declines are also noted in relation to sewerage Satisfaction with living in the region, its people (and the services, airports, and water quality which mix of people), has remained comparable to previous continues to fluctuate year on year. results. Similarly, there has been consistent results in 2018 in relation to the country town aspect coupled with a relaxed lifestyle. COUNCIL SERVICES & PERFORMANCE • In 2018, there has been a significant decline in relation to perceptions of safety and that the Satisfaction with Council facilities and services has been Central Highlands region is a good place to raise fairly stable, however satisfaction has dropped for kids. sporting facilities, cultural and entertainment facilities, and • Convenient access to other centres and high shopping facilities. involvement in sports has also dropped. There has been an increase in support for environmental RATES PROVISION opportunities around recycling services and limiting water use. Satisfaction with rates paid, value for money, and Council services and facilities, and the aesthetics of the region Average satisfaction with key characteristics of living in have remained stable. the community has remained fairly consistent at 70%.

Central Highlands Regional Council 81 of 226 3 Base: All respondents (2016 n=428, 2018 n=398) Agenda - General Council Meeting - 14 May 2019

Summary of Key Findings (2)

TRENDS BY KEY SEGMENTS LOCALITY In looking at the various results, there are general trends by different sub-segments of the community. Generally, results are more positive for those living in Emerald and Capella. AGE Blackwater residents are least satisfied with living in the 18 -34 year old residents are the least satisfied with water region, particularly in relation to involvement in sports, supply and quality. stability in the region, the country aspect, and safety. They are also the most open to subsidising Less satisfied with facilities and services, and the increased recycling services. aesthetics of the area. Lowest satisfaction with many aspects of 34 – 54 year old residents are the least satisfied with infrastructure certain aspects of living in the region, such as the stability, Lowest satisfaction with Council facilities and access to other centres, mix of people, and the friendliness services (e.g. pools, parks) as well as Council's of people. performance in Customer and Information They have low satisfaction with rates paid and services. have the highest interest in trading reduced service for a reduction in rates paid. Springsure region residents are also less satisfied with facilities and services, and the aesthetics of the region. 55+ year olds are the most satisfied with rates and value Lowest satisfaction with many aspects of for money, but have the least interest in trading reduced infrastructure rates for reduced services. Lowest satisfaction with Council’s performance overall (17%). LENGTH OF RESIDENCY

Those who have lived in the Central Highlands for 11+ years tend to be the least satisfied in key areas: Infrastructure Council's performance in Customer and Information services, and responding to the community These residents are the least interested in reducing Central Highlandsservices forRegional reducedCouncil rate, and overall have the lowest 82 of 226 4 satisfactionBase: rating All respondents with Council (2016 n=428, overall 2018 n=398) (38%). Agenda - General Council Meeting - 14 May 2019 Key Performance Indicators

COMMUNITY SATISFACTION KPI 71% 1 are satisfied with the level of 86% Feel people are friendly [86% in 2016] facilities and services provided by the council % Feel there's a country town/rural life aspect [76% in 2016] [70% in 2016] 80

79% Feel it's a safe place to live [88% in 2016]

78% Feel it's a good place to bring up kids [87% in 2016] KPI 70%* 2 are satisfied with the key 75% Feel there's a good mix of age groups [77% in 2016] characteristics of their community 74% Feel it's a relaxed lifestyle [72% in 2016] [74% in 2016] * This result is an average of the community satisfaction metrics to the right 73% Feel there's a good mix of people [80% in 2016]

KPI 57% Feel there's a high involvement with sport [68% in 2016] 3 93% enjoy living in the 55% Feel it's a stable community [51% in 2016] Central Highlands region [95% in 2016] 44% Feel there's convenient access to other centres [55% in 2016]

Central Highlands Regional Council 83 of 226 5 Base: All respondents (2016 n=428, 2018 n=398) Agenda - General Council Meeting - 14 May 2019 The Research

RESEARCH BACKGROUND FIELDWORK

Central Highlands Regional Council is the Local This report is based on quantitative telephone research Government Authority west of Rockhampton in central involving n=398 randomly contacted residents across Queensland. With a population size of around 30,000, the Central Highlands Local Government Area (LGA) Council is rich in minerals and agriculture. over 18 years of age.

Council has undertaken resident research in the past, The survey was conducted from Enhance Research’s and identified the need to undertake a fresh round of Brisbane-based call centre. research in 2018, to continue to track performance and identify the needs and requirements of the community. The average interview length was 30 minutes.

The overall response rate achieved was 49%. OBJECTIVES:

The primary objective of the research was to provide robust insight into the current performance of Council and identify the needs and expectations of the community.

The specific objectives were to: 1. Determine community satisfaction with the Council, its servicing and facilities; 2. Identify areas for improvement based on priority, in order to provide strategic direction to Council on where improvements will yield greater outcomes on overall performance; and 3. Track performance against previous research

Central Highlands Regional Council 84 of 226 6 Agenda - General Council Meeting - 14 May 2019 About This Report

RESEARCH BACKGROUND SIGNIFICANCES BY SEGMENTS OF INTEREST

This report represents the sixth wave of the Central Highland All results have been tested by various segments to identify Regional Council’s Community Survey. It is the first wave any significant differences: undertaken by Enhance Research, with prior waves • Only where significant differences are evident across conducted by Central Queensland University (CQU). segments of interest have they been shown in the report • A statistically significant difference simply indicates REPORT INTERPRETATION that the difference in unlikely to be due to sampling error The base note included below each table and chart • While some significant differences may seem throughout the report represents the sample size, which inconsistent between segments, this is due to indicates the number of participants who answered the varying sample sizes between segments from which relevant question. the differences are calculated.

Where questions do not sum to 100%, this is due either to Examples of how significant differences have been rounding or a multiple response question. highlighted is as follows:

• In this example, males are CHANGES NOTED IN PAST RESEARCH significantly more satisfied GENDER with Health Services than To ensure quality and consistency, Enhance Research re- females Male Female ran all previous data year by year. • In some instances, inconsistencies were found due to factors such as running results with or without Satisfaction with Health Services 50% 37% removing ‘no responses’. This differed by question, and also year on year.

The past data has been re-run consistently in what is • Time series charts show significant changes via the considered ‘best practice’. use of dotted lines. Only those with dotted lines • This has meant that some previously reported represent a change year on year. outputs differ slightly to what is shown in this report (not dramatically in most cases), however there is full confidence that all reporting is now consistent and accurately calculated. Central Highlands Regional Council 85 of 226 7 Agenda - General Council Meeting - 14 May 2019 Weighted Data

INTRODUCTION IMPACT OF POST-WEIGHTING ON PAST RESULTS

All data (past and 2018) has been post-weighted. Data The results in previous reports prior to this wave were not analysed prior to 2018 was not originally post-weighted by post-weighted CQU. • In reviewing the profile of respondents prior to 2018, males were significantly under-represented (~35% of the sample, whereas represent ~52% of population). WHAT IS POST-WEIGHTING? • It should be noted that the profile year on year prior to 2018 was relatively consistent in the proportion of Post-weighting is a common practice in research, particularly males to females, so differences over time caused in large-scale quantitative population surveys. The majority by the skewed profile of respondents would have of population surveys conducted by Enhance Research for likely been minimal. other Councils and the are post- • However, it is still ‘best-practice’ to ensure the weighted. results are as representative of the population as possible to begin with and consistently applied each Post-weighting simply means that the data is adjusted during year. analysis to accurately reflect the population of interest. In this case, the demographic profile (age and gender) of the To determine the impact of re-weighting the past data, Central Highlands Local Government Area (LGA). Enhance Research compared the unweighted results to the re-weighted results. Post-weighting ensures that the results are representative • The differences were generally minor as shown in year on year, and that various segments within the the example below: population are not over or under-represented. • It is common in research, even in random telephone Base n=398 Weighted Unweighted surveying for there to be skews in who responds. Q1ENV2 Would you be Yes 46% 43% • For example, young males are traditionally under- prepared to subsidise, through represented as they are less likely to participate, rate payments or other No 47% 51% methods, more recycling whereas older females (and females in general) tend Don't know 7% 6% to be over-represented. activities if this opportunity was available Total 100% 100% Enhance Research used the most accurate population information from the Australian Bureau of Statistics Census • Where Council has set KPI’s using past unweighted data, Data for the Central Highlands Local Government Area Enhance Research has outlined the adjusted KPI using (LGA) as the basis for the post-weighting (age groups by weighted data, and the subsequent outcome for 2018 to gender). accurately determine performance against the KPI. Central Highlands Regional Council 86 of 226 8 Agenda - General Council Meeting - 14 May 2019

Supporting our local economy

1. LOCALITY Central Highlands Regional Council 87 of 226 Agenda - General Council Meeting - 14 May 2019 Locality Grouping

For this report, locations in the Central Highlands region have been grouped into four regions, including: Emerald 51% ▪ Emerald ▪ Blackwater Anakie 2% ▪ Springsure Sapphire 2% ▪ Capella % Rubyvale 1% 58 Emerald Willows Gemfields 1%

Comet 1%

Blackwater 18%

Dingo 5% % Duaringa 3% 28 Blackwater Bluff 1%

Springsure 7% 8% Rolleston 1% Springsure

Capella 4% 6% Tieri 2% Capella

Central Highlands Regional Council 88 of 226 10 Agenda - General Council Meeting - 14 May 2019

Protecting our people and our environment

2. LIVING IN THE COMMUNITY Central Highlands Regional Council 89 of 226 Agenda - General Council Meeting - 14 May 2019 Enjoy Living in Central Highlands

Almost all residents enjoy living in the Central Highlands region. This result has been consistent over time.

95% 95% 95% 94% 94% 93%

2008 2010 2012 2014 2016 2018 % Yes

Central Highlands Regional Council 90 of 226 12 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QLOC4 Overall, do you enjoy living in the Central Highlands region? Agenda - General Council Meeting - 14 May 2019 Satisfaction with the Community (1)

Residents feel that there is a good mix of people and ages in the region. They also feel that people are mostly friendly. However, there has been a significant decline since 2016 in the proportion of residents who feel that the Central Highlands region is a safe place to live and a good place to bring up kids.

People are friendly Safe place to live Good mix of people Good mix of age groups Good place to bring up kids

93% 91% 90% 88% 88% 88% 88% 87% 86% 87% 87% 88% 86% 86% 86% 84% 80% 80% 79% 77% 78% 79% 78% 77% 75%

74% 73% 73%

2008 2010 2012 2014 2016 2018

% Very much and mostly Indicates a significant change between waves

Central Highlands Regional Council 91 of 226 13 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QCS1-QCS5. How do you feel about your community? Agenda - General Council Meeting - 14 May 2019 Satisfaction with the Community (2)

Residents feel that the Central Highlands region has country town and rural aspects, and a relaxing lifestyle. Compared to 2016, significantly fewer residents feel that there is convenient access to other centres and high involvement in sport.

A stable community A relaxed lifestyle High involvement with sport

Convenient access to other centres Country town/rural life aspect

80% 77% 78% 74% 75% 75% 72% 73% 67% 75% 74% 71% 65% 61% 68% 68% 57% 57% 62% 55%

56% 54% 55% 51% 50% 51%

35% 44%

2008 2010 2012 2014 2016 2018

% Very much and mostly Indicates a significant change between waves

Central Highlands Regional Council 92 of 226 14 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QCS6-QCS10. How do you feel about your community? Agenda - General Council Meeting - 14 May 2019

Residents under 35 are significantly more likely to feel that people are Satisfaction with friendly and that there is a good mix of people. Residents aged 55 and older are more likely to feel that it is a stable community and that there is the Community convenient access to other centres. By Segments Residents in Emerald are significantly more likely to feel that it is a safe place to live, that there is a high involvement in sport, and that it is a stable community. Residents from Blackwater are the least likely to feel this way.

AGE REGION

Black Spring 18 - 34 35 - 54 55+ Capella* Emerald water sure

People are friendly 91% 81% 85% 85% 87% 85% 89%

Country town/rural life aspect 84% 75% 83% 66% 94% 84% 91%

Safe place to live 78% 80% 79% 67% 84% 83% 91%

Good place to bring up kids 75% 78% 82% 70% 91% 80% 82%

Good mix of age groups 79% 73% 74% 69% 64% 81% 68%

A relaxed lifestyle 71% 72% 80% 71% 83% 78% 44%

Good mix of people 80% 66% 76% 66% 74% 78% 66%

High involvement with sport 52% 59% 61% 31% 59% 68% 68%

A stable community 60% 46% 65% 41% 60% 61% 61%

Convenient access to other centres 43% 35% 60% 37% 44% 49% 29%

% Very much and mostly *Caution small sample size

Central Highlands RegionalBase: All respondentsCouncil (2018 n=398; 18 to 34 n=59, 35 to 54 n=192, 55+ n=147; Figures in GREEN are significantly 93 of 226 15 Blackwater n=102, Capella n=27*, Emerald n=233, Springsure n=36) *Caution small sample size greater than figures in RED QCS1-QCS10. How do you feel about your community? Agenda - General Council Meeting - 14 May 2019 Best and Worst Things About the Area

THE BEST THING ABOUT LIVING IN THE AREA CHALLENGES WITH LIVING IN THE AREA

▪ The country and rural aspect to the community makes it ▪ Isolated from the major towns or cities. appealing for the residents. ▪ Limited transport facilities and the cost of travelling to ▪ The friendly people. major towns is high. ▪ The small size of the community helps in establishing ▪ Lack of recreational activities except football which may networks and relationships with almost everyone. not be appealing for the kids. ▪ The community is safe for children and there is minimal ▪ Limited access to good medical and aged care facilities. crime in the region. ▪ Council rates are very high. ▪ There is a good support for elderly people.

The community and the people “I like the country lifestyle. I can “The lack of amenities for the “Council rates are too high. I are great. They're friendly and go fishing, have a BBQ, and the elderly. For example, we don't think we are penalized for living nice.” recreation for me at my age is have a retirement village.” remotely. I pay ten thousand quite good.” dollars a year in rates and I get nothing for it.”

“The wide open spaces, it's not “It is not a big city so it does not “It’s a bit isolated sometimes “We don't have a grocery store compact, it's spacious. Lots of take long to get to where you and there is not much to do so we have to drive fifty-five room to breathe.” need to go.” recreationally.” kilometres to get groceries.”

Central Highlands RegionalBase: All respondentsCouncil (2018 n=398) 94 of 226 16 Q1CS12. What do you feel is the BEST thing about living in your area? Q1CS13. What do you feel is the WORST thing about living in your area? Agenda - General Council Meeting - 14 May 2019

Supporting our local economy

3. RATES AND PROVISION OF SERVICES Central Highlands Regional Council 95 of 226 Agenda - General Council Meeting - 14 May 2019 Value For Money

In 2018, only one third of rate payers feel they are getting value for money. Rate payers under 55 years old are significantly more likely to feel that they are not getting their money’s worth.

% FEEL THEY ARE GETTING VALUE FOR MONEY

DIFFERENCES BY AGE

33% 30% 47% 26% 21% 28% 27%

18 to 34 35 to 54 55+ 2012 2014 2016 2018 % Yes Indicates a significant Figures in GREEN are significantly change between waves greater than figures in RED

Central Highlands Regional Council 96 of 226 18 Base: Respondents who pay rates (2012 n=354, 2014 n=347, 2016 n=379, 2018 n=348) Q1RS1a. Do you feel you are getting value for money? Agenda - General Council Meeting - 14 May 2019 Rates vs Services

Around one third of rate payers prefer lower rates for reduced services. This has remained stable since 2016. Rate payers under 55 years are more likely to prefer lower rates.

RATES VS SERVICES PREFERENCE

Lower rates for reduced services About the same as now Higher rates for more services DIFFERENCES BY AGE % lower rates for reduced services 9% 8% 5% 7%

48% 60% 59% 67% 42% 37% 21%

44% 36% 34% 24% 18 to 34 35 to 54 55+ 2012 2014 2016 2018

Figures in GREEN are significantly greater than figures in RED

Central Highlands Regional Council 97 of 226 19 Base: Respondents who pay rates (2012 n=354, 2014 n=347, 2016 n=379, 2018 n=348) Q1RS2. Would you prefer? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Council Facilities and Services

Most residents are satisfied with the level of community facilities and services provided by the Council. Residents in Blackwater and Springsure are significantly less satisfied with the facilities and services being provided than residents from Emerald.

REASONS FOR DISSATISFACTION

SATISFACTION WITH FACILITIES AND SERVICES PROVIDED BY COUNCIL ▪ Limited services for rural residents ▪ Youth don't have enough to do ▪ Too often they focus on larger towns ▪ Recycling pick-up not frequent enough

69% 70% 71% 67% 64% 63% DIFFERENCES BY REGION

79% 82% 61% 51%

Blackwater Emerald Capella* Springsure

2008 2010 2012 2014 2016 2018 *Caution small sample size % Yes Indicates a significant Figures in GREEN are significantly change between waves greater than figures in RED

Central Highlands Base:Regional All respondentsCouncil (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) 98 of 226 20 QRS4. Overall, are you satisfied with the level of community facilities and services provided in your area by your council? BASE: Respondents who are dissatisfied (2018 n=286) QRS5. Could you please explain why you are not satisfied? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Presentation & Appearance

There is a high level of satisfaction with the general presentation and appearance of the area in the Central Highlands region. Again, residents of Emerald are significantly more satisfied than residents in Blackwater and Springsure.

REASONS FOR DISSATISFACTION

SATISFACTION WITH GENERAL PRESENTATION AND APPEARANCE OF THEIR AREA ▪ Most funding and investment goes to Emerald. ▪ Little attention paid to the maintenance of infrastructure such as parks, roads and recreational facilities. 87% 81% 82% 79% 75% 77%

DIFFERENCES BY REGION

87% 75% 79% 75%

Blackwater Emerald Capella* Springsure

2008 2010 2012 2014 2016 2018 *Caution small sample size % Yes Indicates a significant Figures in GREEN are significantly change between waves greater than figures in RED

Central Highlands Base:Regional All respondentsCouncil (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) 99 of 226 21 QRS6. Overall, are you satisfied with your area's general presentation and appearance? BASE: Respondents who are dissatisfied (2018 n=286) Could you please explain why you are not satisfied? Agenda - General Council Meeting - 14 May 2019

Building and maintaining quality infrastructure

4. FACILITIES AND SERVICES Central Highlands Regional Council 100 of 226 Agenda - General Council Meeting - 14 May 2019 Satisfaction with Wide Ranging Services

Overall, residents are reasonably satisfied with the education services available in the area. Since 2016, satisfaction with transportation, child care, and aged care services has dropped significantly.

Public/Community transportation Health Services Education

Disability Care Aged Care Child Care

73% 70% 68% 66% 60% 48% 46% 50% 45% 45%

42% 44% 46% 43% 36% 45% 36% 42% 34% 18% 14% 9% 10%

2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 101 of 22623 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QWS1-QWS6. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Wide Ranging Services By Segments Residents in Emerald are significantly more satisfied with the child care services available than residents in Springsure. They are also more satisfied with the disability care than Blackwater residents. Emerald residents are significantly more satisfied with education services than both Springsure and Blackwater residents.

REGION LENGTH OF RESIDENCY

Black Spring Capella* Emerald < 6 6 - 10 11+ water sure

Education 56% 60% 75% 45% 77% 73% 61%

Child Care 40% 44% 52% 14% 49% 53% 42%

Health Services 37% 10% 50% 49% 42% 56% 41%

Disability Care 17% 0% 48% 39% 35% 47% 34%

Aged Care 22% 17% 38% 47% 61% 38% 30%

Public/Community transportation 9% 0% 12% 10% 15% 14% 8%

*Caution small sample size % Very satisfied and satisfied

Central Highlands Base:Regional All respondentsCouncil (2018 n=398; Blackwater n=102, Capella n=27*, Emerald n=233, Springsure n=36; Figures in GREEN are significantly 102 of 22624 < 6 n=40, 6-10 n=73, 11+ n=283) *Caution small sample size greater than figures in RED QWS1-QWS6. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Infrastructure (1)

Residents are reasonably satisfied with parking facilities and signs and roads. Residents are much less satisfied with the maintenance of rural sealed and gravel roads. Results have remained consistent since 2014.

Maintenance of rural gravel roads Maintenance of rural sealed roads Maintenance of urban streets

Parking facilities Signs and road markings

75% 73% 71% 70% 71% 68%

59% 65% 67% 70% 55% 57% 50% 50% 51% 34% 48% 36% 30% 36% 24% 34% 35% 31% 28% 30% 21%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 103 of 22625 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QFSI1-QFSI5. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Infrastructure (2)

Satisfaction with rubbish collection is high and most residents are satisfied with the street lights and bike paths, footpaths and handrails. While still reasonable high, satisfaction with traffic management and rubbish transfer stations/landfills has significantly declined since 2016.

Bike paths, footpaths, handrails Street lights Rubbish collection

Rubbish transfer stations/landfills Traffic management

86% 84% 84% 81% 81% 78% 81% 74% 81% 80% 80% 72% 76% 70% 58% 62% 66% 55% 67% 55% 58% 61% 59% 54% 55% 51% 52% 52%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 104 of 22626 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QFSI6-QFSI10. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Infrastructure (3)

Satisfaction with sewerage, airports and aerodromes, and water quality have significantly declined since 2016. Satisfaction with drains is low.

Sewerage Water supply Drains Airports and aerodromes Water quality

88% 84% 82% 84% 80% 74% 68% 78% 69% 62% 64% 62% 63% 61% 56% 53% 62% 54% 58% 55% 50% 50% 52% 49% 45% 45% 42% 40% 39%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 105 of 22627 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QFSI11-QFSI15. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with

Infrastructure Residents in Emerald are significantly more satisfied with a lot of the By Segments infrastructure than Blackwater residents.

AGE REGION LENGTH OF RESIDENCY

Black Spring 18 - 34 35 - 54 55+ Capella* Emerald < 6 6 – 10 11+ water sure

Sewerage 80% 68% 76% 62% 92% 79% 69% 84% 86% 67%

Signs and road markings 83% 59% 73% 65% 57% 74% 77% 86% 78% 65%

Rubbish transfer stations/landfills 69% 67% 77% 57% 85% 76% 65% 90% 72% 66%

Airports and aerodromes 61% 58% 70% 25% 58% 79% 57% 68% 73% 57%

Street lights 72% 54% 58% 60% 72% 62% 55% 63% 65% 61%

Water supply 46% 56% 64% 48% 53% 61% 26% 55% 63% 51%

Bike paths, footpaths, handrails, etc 52% 52% 53% 36% 61% 59% 51% 47% 62% 50%

Maintenance of urban streets 51% 47% 55% 36% 72% 58% 33% 61% 62% 45%

Water quality 42% 46% 66% 24% 33% 68% 16% 47% 57% 48%

Drains 39% 36% 43% 43% 67% 34% 42% 45% 32% 39%

Maintenance of rural sealed roads 38% 34% 36% 28% 27% 45% 11% 51% 46% 30%

Maintenance of rural gravel roads 26% 29% 37% 30% 39% 32% 7% 28% 40% 27%

% Very satisfied and satisfied *Caution small sample size

Central Highlands RegionalBase: All respondentsCouncil (2018 n=398; 18 to 34 n=59, 35 to 54 n=192, 55+ n=147; Blackwater n=102, Capella n=27*, Figures in GREEN are significantly 106 of 22628 Emerald n=233, Springsure n=36; < 6 n=40, 6-10 n=73, 11+ n=283) *Caution small sample size greater than figures in RED QFSI1-QFSI15. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Council Facilities & Services (1)

Residents are reasonably satisfied with heritage protection and parks, playgrounds and public amenities. Satisfaction for sporting and recreational facilities has declined significantly since the peak achieved in 2016.

Parks, playgrounds and public amenities Environmental protection and conservation Animal control Heritage protection Sporting and recreational facilities

78% 77% 78% 75% 76% 67% 65% 64% 65% 75% 62% 63% 59% 62% 60% 64% 53% 60% 57% 57% 57% 54% 50% 51% 50% 48% 48% 45%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 107 of 22629 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QFSC1-QFSC5. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Council Facilities & Services (2)

Residents are reasonably satisfied with libraries and other information access, swimming pools and community safety. Satisfaction with cultural and entertainment facilities, and shopping facilities has dropped since 2016.

Swimming pools Cultural and entertainment facilities Libraries and other information access Community safety Shopping facilities

87% 85% 85% 83% 84% 76% 78% 75% 76% 77% 77% 74% 71% 75% 74% 61% 63% 63% 67% 53% 67% 59% 61% 54%

51% 45% 44%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 108 of 22630 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QFSC6-QFSC10. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Council Facilities & Services By Segments Residents under 35 are significantly less satisfied with sporting and recreational facilities and parks, playgrounds and public amenities than residents aged 55 and older. Residents in Blackwater are significantly less satisfied with most council facilities and services than Emerald residents.

AGE REGION LENGTH OF RESIDENCY

Black Spring 18 - 34 35 - 54 55+ Capella* Emerald < 6 6 - 10 11+ water sure

Libraries and other information access 72% 79% 78% 57% 97% 83% 76% 69% 85% 75%

Swimming pools 64% 74% 76% 62% 96% 74% 63% 74% 85% 67%

Heritage protection 77% 63% 62% 51% 87% 75% 58% 90% 77% 61%

Community safety 67% 66% 66% 39% 80% 77% 75% 61% 85% 62%

Parks, playgrounds and public amenities 54% 62% 72% 52% 78% 67% 44% 70% 66% 59%

Sporting and recreational facilities 51% 61% 70% 48% 57% 67% 51% 64% 66% 57%

Shopping facilities 52% 50% 62% 20% 29% 74% 42% 45% 64% 52%

Cultural and entertainment facilities 51% 48% 54% 39% 80% 54% 45% 42% 64% 48%

Animal control 55% 44% 54% 41% 53% 55% 43% 62% 48% 49%

Environmental protection & conservation 55% 49% 44% 30% 59% 60% 41% 64% 58% 45%

% Very satisfied and satisfied *Caution small sample size

Central Highlands Base:Regional All respondentsCouncil (2018 n=398; 18 to 34 n=59, 35 to 54 n=192, 55+ n=147; Blackwater n=102, Capella n=27*, Figures in GREEN are significantly 109 of 22631 Emerald n=233, Springsure n=36; < 6 n=40, 6-10 n=73, 11+ n=283) *Caution small sample size greater than figures in RED QFSC1-QFSC10. How satisfied are you with the following? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Regional Management

Less than half of residents are satisfied town planning, regulation of building and development, economic development and local employment, and tourism. Satisfaction has remained stable since 2016.

Town planning Regulation of building and development Economic development/Local employment Development of tourism

64% 63%

65% 51% 52% 52% 45% 41% 43% 43% 43% 42% 40% 42% 44% 41% 37% 41% 38% 38% 34% 36%

20%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 110 of 22632 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QFSM1-FSM4. How satisfied you are with the next few items that relate to community and lifestyle facilities and services? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Regional Management By Segments Younger residents are significantly more satisfied with town planning, while older residents are more satisfied with developments in tourism. Again, residents in Blackwater are significantly less satisfied in most areas than Emerald residents.

AGE REGION

Black Spring 18 - 34 35 - 54 55+ Capella* Emerald water sure

Town planning 54% 36% 38% 39% 51% 45% 34%

Regulation of building and development 51% 37% 38% 26% 53% 51% 23%

Economic development/Local employment 34% 36% 40% 26% 35% 43% 20%

Development of tourism 28% 36% 51% 24% 42% 44% 31%

% Very satisfied and satisfied *Caution small sample size

Figures in GREEN are significantly Central Highlands RegionalBase: All respondentsCouncil (2018 n=398; 18 to 34 n=59, 35 to 54 n=192, 55+ n=147; greater than figures in RED 111 of 22633 Blackwater n=102, Capella n=27*, Emerald n=233, Springsure n=36) *Caution small sample size QFSM1-FSM4. How satisfied you are with the next few items that relate to community and lifestyle facilities and services? Agenda - General Council Meeting - 14 May 2019

Protecting our people and our environment

5. ENVIRONMENTAL ISSUES Central Highlands Regional Council 112 of 226 Agenda - General Council Meeting - 14 May 2019 Environmental Issues

One third of residents believe there are environmental issues in their area. Some of these issues include water quality, damage from the coal mines, weeds and rubbish problems.

% WHO BELIEVE THERE ARE ENVIRONMENTAL ENVIRONMENTAL ISSUES IN THEIR AREA PROBLEMS OR ISSUES

“Cleanliness, there is a lot of rubbish lying around in the streets.”

“Coal mines and the rehabilitation. It's not being done to a satisfactory standard.”

“Ensham Mine released toxic water into the river and they said it would be fine but now no one will drink the water. People in Blackwater buy their water now, they are too scared to drink the tap 43% 41% 42% water.” 36% 37% 32% “The weeds and drainage are a problem. Because the weeds are noxious and they take over and nobody does anything about them. We have serious issues in Bluff with drains being blocked and a lack of maintenance.”

“Waste management. There should be more recycling. In rural properties no one comes to pick 2008 2010 2012 2014 2016 2018 up recycling bins. % Yes Indicates a significant change between waves

Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Central Highlands QENV1A.Regional DoCouncil you believe that there are any environmental problems or issues in your area? 113 of 22635 Base: Respondents who feel there are environmental problems or issues (2018 n=398) QENV1B. What environmental problems or issues do you believe there are? Agenda - General Council Meeting - 14 May 2019 Subsiding Recycling Activities

In 2018, significantly more residents are prepared to subsidise, through rate payments or other methods, more recycling activities if the opportunity was available. Younger residents (under 35) and residents who have lived in the area for less than six years are the most supportive of the subsidy.

DIFFERENCES BY LENGTH OF RESIDENCY

% PREPARED TO SUBSIDISE 68% MORE RECYCLING ACTIVITIES 43% 38%

< 6 6 to 10 11+

42% DIFFERENCES BY AGE 39% 37% 31% 53% 41% 31%

18 to 34 35 to 54 55+ 2012 2014 2016 2018 % Yes Indicates a significant Figures in GREEN are significantly change between waves greater than figures in RED

Central Highlands Regional Council 114 of 22636 Base: Respondents who pay rates (2012 n=354, 2014 n=347, 2016 n=379, 2018 n=348) Q1ENV2. Would you be prepared to subsidise, through rate payments or other methods, more recycling activities if this opportunity was available? Agenda - General Council Meeting - 14 May 2019 Upgrading Infrastructure & Water Usage Limits

Just under half of rate payers are supportive of costs incurred from the upgrading of water and sewerage infrastructure being passed on to them. 7 in 10 residents are in support of a limit on water usage in an effort to reduce consumption in the region. Support has significantly increased since 2016.

SUPPORT FOR COSTS OF UPGRADING WATER & SEWERAGE SUPPORT FOR A LIMIT ON WATER USAGE INFRASTRUCTURE BEING PASSED ON TO RATE PAYERS TO REDUCE CONSUMPTION IN THE REGION

69% 61% 58% 59% 54% 54% 51% 48% 47%

2012 2014 2016 2018 2010 2012 2014 2016 2018

% Yes % Yes Indicates a significant change between waves

Base: Respondents who pay rates (2012 n=354, 2014 n=347, 2016 n=379, 2018 n=348) Central Highlands QENV3.Regional WouldCouncil you support these costs being passed on to those rate payers who receive these benefits? 115 of 22637 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QENV6. Would you support a limit on water usage in an effort to reduce consumption in the region? Agenda - General Council Meeting - 14 May 2019 Water Saving Methods

The most popular water saving methods are dual-flush toilets, low volume shower heads and timers on sprinklers. Residents aged 55 and older and residents who have lived in the area for more than 10 years are significantly more likely to have a rain water tank or a drip water system. Springsure residents are more likely to have rain water tanks compared to Emerald residents. They are also more likely to have drip water systems than Blackwater residents.

AGE

18 - 34 35 - 54 55+

WATER SAVING METHODS Rain water tanks 34% 32% 50% IN THE HOUSEHOLD Drip water systems 20% 42% 44%

Dual-flush toilet 94%

Low volume shower heads 81% REGION

Black Spring Capella* Emerald water sure Timers on sprinklers 67% Rain water tanks 38% 65% 27% 82%

Rain water tanks 37% Drip water systems 20% 35% 39% 52%

*Caution small sample size Drip water systems 35%

LENGTH OF RESIDENCY Re-use of grey water 32% < 6 6 – 10 11+

Rain water tanks 26% 15% 46%

Drip water systems 21% 34% 38%

Central Highlands Regional Council Figures in GREEN are significantly 116 of 22638 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) greater than figures in RED QENV4. Which of the following water saving methods/devices are in place at your household? Agenda - General Council Meeting - 14 May 2019 Recycling Behaviour

Almost 3 in 4 residents recycle everything they possible can. This has significantly increased since 2016 and may relate to the significant increase in support for subsidising further recycling efforts outlined earlier. For those who do not recycle everything, the main reason for not doing so is forgetfulness.

AMOUNT OF RECYCLING DONE IN THE HOUSEHOLD

I recycle everything I possibly can MAIN REASON FOR NOT RECYCLING I recycle most things but may miss a few I don't recycle quite a few things that I could Forget about doing this 31% I don't recycle at all Don't have a kerbside recycling 19% 7% 8% 5% 11% 6% 12% 10% 15% Preperation takes too long 9% 9% 21%

Too far to travel 7% 25% 26% 27% 35% Recycling is not that beneficial 7%

73% Bin fills up too quick 5% 56% 56% 53% 44% Don't know what to recycle 4%

Area doesn't have 4% recycling facilities 2010 2012 2014 2016 2018

Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QENV8a. Do you think that you are recycling the maximum amount of appropriate materials in your household Central Highlands Regional Council 117 of 22639 Base: Respondents who do not recycle everything (2018 n=104) QENV8b. What is the MAIN reason that you don't recycle more? Agenda - General Council Meeting - 14 May 2019

Leadership and governance

6. PERCEPTIONS OF LOCAL GOVERNMENT Central Highlands Regional Council 118 of 226 Agenda - General Council Meeting - 14 May 2019 Performance of Local Government

Less than half of residents agree that local government has a good knowledge of local issues and what the community wants, or that local government effectively represents the needs of their community. Results have remained stable since 2010.

The local government is doing its best to look after all the communities in the region The local government has a good knowledge of local issues and what the community wants The local government effectively represents the needs of the community

66% 52% 59% 47% 57% 46% 52% 51% 46% 49% 52% 43% 44% 44% 43% 42% 41% 42%

2008 2010 2012 2014 2016 2018

% Strongly agree and agree Indicates a significant change between waves

Central Highlands Regional Council 119 of 22641 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QLG1-QLG4. Do you agree with the following statement? Agenda - General Council Meeting - 14 May 2019 Local Government Decisions

One fifth of residents feel they can influence local government decisions. Residents aged 55 and older are significantly more likely to feel this way.

CAN HAVE INFLUENCE OVER LOCAL GOVERNMENT DECISIONS

Agree 22% DIFFERENCES BY AGE % agree

Neither 17% 25% 29% 15%

Disagree 62%

18 to 34 35 to 54 55+ Unable to track due to changes in question scale

Figures in GREEN are significantly greater than figures in RED

Central Highlands Regional Council 120 of 22642 Base: All respondents (2018 n=398) QLG5. Do you think you can have influence over local government decisions? Agenda - General Council Meeting - 14 May 2019 Suggestions for Improving Local Government

▪ A better flood management system in the region. “Better flood management. We need “Building better quality roads. The to prepare before the floods come. We current quality of roads is ▪ Better water quality and management. need to improve the infrastructure.” unsatisfactory and the roads are breaking up.” ▪ Improved green waste management system.

▪ Recreational activities and services such as performing “More facilities for youth such as “We need green bins. At the moment arts and music and activities for the youth. skate parks for teenagers.” everyone puts all their grass clippings etc, into the rubbish bin and it goes to ▪ Refresh the overall look and services of the region so it landfill.” becomes more attractive for the residents. It should not be FIFO but provide something meaningful for the people to stay in the region. “Improve the water quality. There is “Maintenance on infrastructure and something wrong with the water. We the roads needs to be improved. E.g. ▪ Cheaper rates. get sick if we drink it, so we have to Road to Tambo is a disgrace.” buy bottled water.” ▪ Better roads and road maintenance.

“Our rate prices are huge compared “Work on town beautification. Fix it up to other areas.” and make it an attractive place to live again.”

Central Highlands Regional Council 121 of 22643 Base: All respondents (2018 n=398) QLG5. If you had to choose ONE issue that your local government could improve upon throughout the region, what would that be? Agenda - General Council Meeting - 14 May 2019

[EnterOur organisation title here]

7. SATISFACTION WITH COUNCIL Central Highlands Regional Council 122 of 226 Agenda - General Council Meeting - 14 May 2019 Satisfaction with Local Council

Less than half of residents are satisfied with the way Council informs the community, and their leadership and advocacy. Residents are unsatisfied with how Council engages with, consults with and responds to the community. Since 2016 there has been a significant decrease in satisfaction with Council’s information services and customer service.

Customer service Information services Informing the community

Consulting the community Responding to the community Engaging with the community

Providing leadership & advocacy

75% 72% 70% 67% 69% 61% 70% 66% 67% 66% 67% 52% 53% 51% 53% 51% 48% 55% 43% 48% 39% 45% 39% 38% 41% 36% 38% 42% 38% 35% 38% 36% 34% 33% 32% 36% 30%

2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant change between waves

Central Highlands Regional Council 123 of 22645 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QCOU1- QCOU7 How satisfied you are with each item? Agenda - General Council Meeting - 14 May 2019 Satisfaction with

Local Council Blackwater residents are significantly less satisfied with Council’s information services, and the way they inform and consult the community By Segments than resident in Emerald. Residents who have lived in the area for more than 10 years are significantly less satisfied with how Council interacts with the community.

REGION LENGTH OF RESIDENCY

Black Spring Capella* Emerald < 6 6 – 10 11+ water sure

Customer service 57% 65% 64% 51% 65% 75% 56%

Information services 31% 57% 60% 51% 49% 69% 47%

Informing the community 33% 49% 51% 41% 53% 58% 40%

Providing leadership & advocacy 25% 53% 38% 30% 36% 40% 33%

Consulting the community 23% 51% 41% 24% 42% 42% 31%

Engaging with the Community 34% 46% 47% 32% 49% 47% 39%

Responding to the community 29% 45% 36% 22% 51% 33% 29%

*Caution small sample size % Very satisfied and satisfied

Figures in GREEN are significantly greater than figures in RED Central Highlands RegionalBase: All (2018Council n=398; 18 to 34 n=59, 35 to 54 n=192, 55+ n=147; Male n=167, Female n=231; 124 of 22646 Blackwater n=102, Capella n=27*, Emerald n=233, Springsure n=36; < 6 n=40, 6-10 n=73, 11+ n=283) *Caution small sample size QCOU1- QCOU7 How satisfied you are with each item? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Central Highlands Regional Council

Just under half of residents are satisfied with the Central Highlands Regional Council as a whole. Residents in Emerald are significantly more satisfied than Springsure residents. Residents who have lived in the area for 10 years or less are more satisfied with the Council as a whole.

DIFFERENCES BY LENGTH OF RESIDENCY

SATISFACTION WITH THE CENTRAL 57% 62% HIGHLANDS REGIONAL COUNCIL AS A WHOLE 38%

< 6 6 to 10 11+

51% DIFFERENCES BY REGION 45% 45% 41% 41% 38% 55% 52% 38% 17%

Blackwater Emerald Capella8 Springsure 2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant Figures in GREEN are significantly change between waves greater than figures in RED

Central Highlands Regional Council 125 of 22647 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QCOU8. How satisfied are you with the Central Highlands Regional Council as a whole? Agenda - General Council Meeting - 14 May 2019 Satisfaction with Quality of Councillors

Of those residents who have dealt with a councillor directly, around half were satisfied which is consistent with previous years.

SATISFACTION WITH QUALITY OF COUNCILLORS DEALT WITH DIRECTLY

71% DIFFERENCES BY AGE

62% 60% 58% 59% 55% 64% 54% 48%

18 to 34 35 to 54 55+ 2008 2010 2012 2014 2016 2018

% Very satisfied and satisfied Indicates a significant Figures in GREEN are significantly change between waves greater than figures in RED

Central Highlands Regional Council 126 of 22648 Base: Respondents who have dealt with a councillors directly (2008 n=279, 2010 n= 290, 2012 n=288, 2014 n=270, 2016 n=240, 2018 n=298) QCOU9. How satisfied are you with the quality of Councillors that you have dealt with directly? Agenda - General Council Meeting - 14 May 2019 Councillors’ Dedication & Location

Half of residents feel that the elected Councillors are more dedicated to serving the community than state or federal parliamentarians. Almost all residents feel that it is important to have a Councillor who resides in their local area.

COUNCILLORS DEDICATION TO SERVING THE COMMUNITY % FEEL IT IS IMPORTANT TO HAVE A COUNCILLOR COMPARED TO STATE OR FEDERAL PARLIAMENTARIANS WHO RESIDES IN THEIR LOCAL AREA

More dedicated Equally dedicated Less dedicated

92% 93% 93% 92% 92% 92%

12% 15% 13% 16% 11% 12%

27% 25% 30% 29% 37% 37%

61% 61% 56% 55% 51% 52%

2008 2010 2012 2014 2016 2018 2008 2010 2012 2014 2016 2018

% Very important and important Indicates a significant change between waves

Central Highlands Base:Regional All respondentsCouncil (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) 127 of 226 QCOU10. In your opinion are elected Councillors more, equally or less dedicated to serving the community than state or federal parliamentarians? 49 QCOU11 How important is it for you to have a Councillor who resides in your local area? Agenda - General Council Meeting - 14 May 2019

Our organisation: Leanne Janetzki, Customer Service

8. COUNCIL CONTACT AND COMMUNICATION Central Highlands Regional Council 128 of 226 Agenda - General Council Meeting - 14 May 2019 Contact with Council Offices

In 2018 more than half of residents contacted or visited their Council Office, mostly in Emerald. Positively, 3 in 4 residents who had contact had their query or business adequately answered or resolved.

CONTACT WITH COUNCIL OFFICE IN THE PAST 12 MONTHS

70% 67% 68% 66% 64% 58% COUNCIL OFFICE CONTACTED

Emerald 63%

2008 2010 2012 2014 2016 2018 Blackwater 19% % Yes

Springsure 7% QUERY OR BUSINESS WAS ADEQUATELY ANSWERED OR RESOLVED Capella 5%

79% 76% 77% 78% 79% 76% Duaringa 4%

Tieri Office 1%

Indicates a significant 2008 2010 2012 2014 2016 2018 change between waves % Yes Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Central Highlands RegionalQCON1: HaveCouncil you contacted or visited your Council Office in the past twelve months? 129 of 22651 Base: Respondents who have contacted Council Office in the past 12 months (2008 n=341, 2010 n=334, 2012 n=312, 2014 n=301, 2016 n=307, 2018 n=242) QCON1b: Which office was this? QCON1d. Was your query or business adequately answered or resolved? Agenda - General Council Meeting - 14 May 2019 Experience with Council Offices

Of those residents who had contact with a Council Office, just over half rate the Council's effectiveness in handling of queries or complaints good to excellent. Most of the time Council staff were courteous and helpful.

EFFECTIVENESS IN HANDLING HELPFULNESS OF COUNCIL OFFICE STAFF QUERIES OR COMPLAINTS

Courteous and helpful Courteous but unable to give an adequate answer

Disinterested and unhelpful Rude and unhelpful

7% 6% 19% 13% 15% 15% 13% 58% 57% 21% 56% 54% 55% 47%

81% 78% 80% 79% 76% 70%

2008 2010 2012 2014 2016 2018 2008 2010 2012 2014 2016 2018

% Excellent and good Indicates a significant change between waves

Central Highlands Regional Council 130 of 22652 Base: Respondents who have contacted Council Office (2008 n=341, 2010 n=334, 2012 n=312, 2014 n=301, 2016 n=307, 2018 n=242) QCON1e: Were the council staff…? QCON3. Overall, how would you rate your council's effectiveness in handling of queries or complaints? Agenda - General Council Meeting - 14 May 2019 Experience with Other Council Employees

2 in 5 residents have dealt with other Council staff (outside the Council Office) in the past twelve months. Most of the time these employees were courteous and helpful.

CONTACT WITH OTHER COUNCIL STAFF HELPFULNESS OF OTHER COUNCIL STAFF IN THE PAST 12 MONTHS

Courteous and helpful Courteous but unable to give an adequate answer

Disinterested and unhelpful Rude and unhelpful

8% 6% 8% 9% 7% 15% 13% 13% 11% 10% 16%

46% 42% 43% 38% 40% 39%

80% 78% 78% 77% 78% 75%

2008 2010 2012 2014 2016 2018 2008 2010 2012 2014 2016 2018

% Yes Indicates a significant change between waves

Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Central Highlands QCON2.Regional HaveCouncil you dealt with any other Council employees in the past twelve months? 131 of 22653 Base: Respondents who have dealt with other Council employees (2008 n=185, 2010 n=190, 2012 n=179, 2014 n=187, 2016 n=185, 2018 n=154) QCON1e: Were the council staff…? QCON3. Overall, how would you rate your council's effectiveness in handling of queries or complaints? Agenda - General Council Meeting - 14 May 2019 Information From Council

3 in 5 residents would like to receive more feedback and information on Council activities. The most preferred channels to receive information from Council are email and letter-box drops. Around two-thirds of residents have accessed the Council's website in the past.

% WHO WOULD LIKE MORE INFORMATION PROVIDED

63% 61% 57% 58% 58% 59% PREFERRED INFORMATION CHANNEL

Email 34%

2008 2010 2012 2014 2016 2018 % Yes Letter-box drop 26%

Social media 12% % WHO HAVE ACCESSED COUNCIL’S WEBSITE

Newspaper article 7% 68% 60% 63% 64% Website 3% 44% 30%

Indicates a significant 2008 2010 2012 2014 2016 2018 change between waves % Yes Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Central Highlands RegionalQCON4. WouldCouncil you like more feedback and information on Council activities? 132 of 22654 QCON5. What is the best way for you to receive information about Council activities? QCON6. Have you ever accessed the Council's website? Agenda - General Council Meeting - 14 May 2019

Strong vibrant communities

9. DEMOGRAPHICS Central Highlands Regional Council 133 of 226 Agenda - General Council Meeting - 14 May 2019 Housing

INTEREST IN PURCHASING A HOUSE OR UNIT [NON-HOME OWNERS]

51% 48% FORM OF HOUSING MOST NEEDED 41% 41% 38% 38%

Homes suitable 65% for families 2008 2010 2012 2014 2016 2018 Flats or units suitable for singles 15% or couples BELIEVE THERE IS A NEED FOR LOWER COST HOUSING Homes suitable for 9% singles or couples 90% 89% 94%

63% 64% Don't know 11% 55%

2008 2010 2012 2014 2016 2018 Indicates a significant % Yes change between waves Base: Respondents who do not own a house (2008 n=171, 2010 n=134, 2012 n=143, 2014 n=118, 2016 n=66, 2018 n=119) QDEM2b: Would you be interested in purchasing a house or unit in the Central Highlands region? Central Highlands RegionalBase: All respondentsCouncil (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) 134 of 22656 QHOU1: Do you believe that there is a need for lower cost housing in the Central Highlands region? Base: Respondents who feel more lower cost housing is needed (2018 n=252) QHOU1b: What form of housing do you think is most needed? Agenda - General Council Meeting - 14 May 2019 Involvement with Local Organisations & Clubs

INVOLVED WITH LOCAL SPORTING, HOBBY OR SOCIAL ORGANISATIONS OR CLUBS

54% 52% 52% 48% 49% 47%

2008 2010 2012 2014 2016 2018

% Yes Indicates a significant change between waves

Central Highlands Regional Council 135 of 22657 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) QDEM8a: Are you currently involved with any local sporting, hobby or social organisations or clubs? Agenda - General Council Meeting - 14 May 2019 Volunteering

CURRENTLY VOLUNTEER AT A LOCAL ORGANISATIONS

42% 45% 45% 45% 45% 42%

2008 2010 2012 2014 2016 2018

INTERESTED IN VOLUNTEERING IN THE FUTURE

64% 57% 54% 58% 47% 49%

2008 2010 2012 2014 2016 2018 Indicates a significant % Yes change between waves

Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Central Highlands RegionalQDEM9a. CouncilDo you currently give of your time voluntarily to any local organisations? 136 of 22658 Base: Respondents who don’t volunteer (2008 n=273, 2010 n=255, 2012 n=242, 2014 n=227, 2016 n=219, 2018 n=222) QDEM9c. Would you be interested in volunteering with a local organisation in the future? Agenda - General Council Meeting - 14 May 2019

Demographics (1)

GENDER AGE MEMBER OF COUNCIL

4% 18 to 34 34% Yes Male 47% 53 No % Female 35 to 54 40% 96%

55 + 25%

RESIDENCY LENGTH FUTURE RESIDENCY LENGTH COUNTRY OF BIRTH

Less than 1 year 5%

Less than 3 years 4% 1 to 3 years 8% 12% 3 to 5 years 10% 3 to 5 years 9% Australia 5 to 10 years 21% Other 88 % 6 to 10 years 20% 10 to 20 years 10%

The rest of my life 34% Over 10 years 66% Don't know 13%

Central Highlands Regional Council 137 of 22659 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Agenda - General Council Meeting - 14 May 2019

Demographics (2)

MARITAL STATUS NUMBER OF ADULTS NUMBER OF CHILDREN IN HOUSEHOLD IN HOUSEHOLD Married 65% 1 adult 15% None 50% Single 17% 1 child 13% 2 adults 68% De facto 10% 2 children 18% Divorced/Separated 5% 3 adults 12% 3 children 13% Widowed 2% 4 or more adults 5% 4 or more children 6%

HOUSING EMPLOYMENT STATUS INDUSTRY

Employed full-time 60% Mining 33% Own home 66% Employed part-time 13% Agriculture, forestry & 17% Employed casual 7% fishing

Rental 24% Retired 8% Retail trade 9%

Home duties 8% Education 7% Company supplied Pension 2% 10% Health & community housing 6% Unemployed 2% services

Central Highlands Regional Council 138 of 22660 Base: All respondents (2008 n=477, 2010 n=463, 2012 n=456, 2014 n=428, 2016 n=428, 2018 n=398) Agenda - General Council Meeting - 14 May 2019

14.3 Corporate Services

14.3.1 Nil reports

Central Highlands Regional Council 139 of 226 Agenda - General Council Meeting - 14 May 2019

14.4 Customer and Commercial Services

14.4.1 Draft Lease between Central Highlands Regional Council and Telstra Corporation Limited on Lot 11 on RP619065 and described as Margaret Street, Duaringa ..... approx 5 mins

INFORMATION REPORT

Date: 14 May 2019 Presentation Duration: Approx. 5 minutes

To: General Council Meeting

Author: Rhiannon Casey, Property and Leasing Officer

Authorising Officer: Michelle Webster, General Manager Customer and Commercial Services

File Reference: NIL

EXECUTIVE SUMMARY:

Further to the resolution of the General Council Meeting of 22 August 2017, this report provides Council with an update on the term configuration of the proposed lease between Central Highlands Regional Council to Telstra Corporation Limited for a Telecommunications Facility located at Margaret Street, Duaringa and described as Lot 11 on RP619065.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council receive the report.

REPORT:

At the General Council Meeting of 22 August 2017, it was resolved that Central Highlands Regional Council enter into a new lease with Telstra Corporation Limited to operate and maintain the existing telecommunications facilities at Margaret Street Duaringa (Lot 11 on RP619065) for a ten (10) year term commencing 1 February 2018 with 2 x 5 year options at the expiry of the term of the lease. And further, that Central Highlands Regional Council authorise the Chief Executive Officer to negotiate a fair and reasonable rent with Telstra Corporation Limited.

Through further negotiations with Telstra Corporation Limited, it has been necessary to change the term of the configuration of the lease to two (2) consecutive ten (10) years leases, therefore the period for the which Central Highlands Regional Council leases the land remains twenty (20) years. The new configuration of the leases is as follows:

Term 1: 1 February 2018 to 31 January 2028 (nil options) Term 2: 1 February 2028 to 31 January 2038 (nil options). It is noted that this lease will have a market rent review at the commencement date.

Subject to Council endorsement, both parties are ready to execute the lease agreement.

CONSIDERATIONS / IMPLICATIONS:

Corporate/Operational Plan Reference: Operational Plan 2018-2019 5.4.1 Optimise management of council’s commercial business units – ongoing management of Council owned land through adopted strategies.

Central Highlands Regional Council 140 of 226 Agenda - General Council Meeting - 14 May 2019

Budget/Financial/Resourcing: The lessee has agreed to pay up to $3,200.00 towards Council’s legal expenses. Annual rent will increase overall revenue for Commercial leasing.

Legal/Policy/Delegations: Telecommunication Act 1997 Local Government Act 2009

Communication/Engagement: Ongoing negotiation with Telstra Corporation Limited has occurred to finalise the lease.

Risk Assessment: The revised configuration of the lease ensures compliance with the Planning Act 2016 and does not change the original duration of the tenure as adopted at the General Council Meeting of 22 August 2017.

Timings/Deadlines: Subject to Council endorsement, both parties are ready to execute the lease agreement.

Alternatives considered: Not applicable in this instance as the facility already exists. Council has negotiated to ensure that market rent is being received and any potential future liability is properly assigned.

SUMMARY:

The original lease term configuration adopted at the General Council Meeting of 22 August 2017, was for a ten (10) year term commencing 1 February 2018 with 2 x 5 year options at the expiry of the term of the lease. The proposed new configuration is for two (2) consecutive ten (10) year leases.

ATTACHMENTS:

Nil

– END OF REPORT –

Central Highlands Regional Council 141 of 226 Agenda - General Council Meeting - 14 May 2019

14.5 Infrastructure and Utilities

14.5.1 Infrastructure and Utilities - Departmental update .... approx 30 mins

DEPARTMENT UPDATE REPORT

Date: 14 May 2019 Presentation Duration: Approx. 30 minutes

To: General Council Meeting

Author: Kym Downey, Manager Project Delivery and Contract Management Peter Manning, Manager Water Utilities

Authorising Officer: Gerhard Joubert, General Manager Infrastructure and Utilities

File Reference: NIL

EXECUTIVE SUMMARY:

The following report provides an update on key activities for the Infrastructure and Utilities department.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council receive the Infrastructure and Utilities departmental update report, highlighting key activities for the month of April 2019.

REPORT:

Key Activities Summary

1. PROJECT DELIVERY AND CONTRACT MANAGEMENT  Update on Levee Decision  Update on LN 1 Drains transfer and upgrade  Urban Addressing

2. WATER UTILITIES  Draft Project Management Plan - Drought Management Strategy Review and Water Security Plan  Urban water levels  Central Highlands partially drought declared

Central Highlands Regional Council 142 of 226 Agenda - General Council Meeting - 14 May 2019

1. PROJECT DELIVERY AND CONTRACT MANAGEMENT

 Update on Levee Decision

This report provides Central Highlands Regional Council with an update on the progress of Item 4 of Resolution 2017/04/11/006 of the General Meeting of 11 April 2017.

At the General Meeting of 11 April 2017 Council resolved, in part, to “pursue the following projects and strategies” as detailed below. An update on each item is provided for Councillors’ information.

Project / Strategy Actions / Outomes A Further advocate to the Queensland Department of Preliminary Evaluation report was completed Transport and Main Roads (DTMR) to raise the Vince and endorsed by DTMR in November 2018. Lester Bridge as a primary evacuation route for the An application for Queensland Disaster Resilience town of Emerald to 179 metres Australian Height Funding (QDRF) has been submitted to Queensland Datum (mAHD or 17.05 metres). This achieves reconstruction Authority to progress the Business Case connection level with Opal Street (178.9 mAHD) and by for this project. Applications closed on 18 April, with estimation, would result in approximately 390 advice of project approvals to be completed by 30 June previously inundated residential and commercial 2019 buildings not experiencing over floor flooding in a repeat of the 2010/2011 flood event; B Advocate to DTMR raising the Nogoa River Queensland Advocacy will continue as part of the Vince Lester Rail Bridge Bridge Upgrade Business Case (BC). C Advocate to DTMR for the removal of the existing Council received correspondence from DTMR District timber foot bridge over the Nogoa River Director acknowledging that the timber bridge “has some obvious structural issues and should ultimately be removed” and suggesting a Bailey Bridge as a possible short term replacement for pedestrians (17/08/2018). This option is being investigated as part of the planning for a Newt Nogoa River Recreational Bridge D Continued and ongoing liaison with Insurance Council The ICA is in possession of the Flood Modelling of Australia (ICA) regarding the modelled cumulative completed for the Levee Business Case. An updated benefits of all flood mitigation projects to date model will provided with the completion of new modelling done as part of the Flood Plan Management component for the Flood Overlay for the {Planning Scheme Amendment currently being undertaken Further statistics for web based (CHRC) Flood Extent Searches for affected properties as follows: As at October 2018 to date – 7919 searches with over 3000 on the 21 August 2018 only. E Engage with SunWater and DTMR to increase the High level discussion between SunWater and Council is capacity of the LN1 drainage system to allow being undertaken to progress ownership and potential conveyance of additional water to double its present transfer of LN1 drain subject to final due diligence and capacity including hydraulic improvements to structures Council consideration. Advocacy to seek support and traversing the Gregory Highway funding from DTMR Minister Mark Bailey for the upgrade of the LN1 culverts on Gregory Highway (Hospital Road). Further advocacy to DRNME Minister Anthony Lynham regarding both progress on transfer as well as funding for the upgrade of the drain between Tyson Road and Hospital Road. Same correspondence will be sent from SunWater regarding both. F Investigate mitigation options at the Selma Weir Being considered as a 2019/20 Opex Budget bid breakout (Unfunded) G Further development of our existing early warning flood Early Warning Network alert network for the Nogoa River and Theresa Creek  A new rain gauge (Fairview ALERT) has now been catchments installed at a site Fairview / Star Downs boundary west of Mantuan Downs.  Extensive field and planning work has been undertaken in the difficult terrain in and around Carnarvon. Work has been tendered in the market place to install 2 river rain gauges (Arcadia State

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School AL and Conseulo ALERT) and one rain gauge (Sandstone Park ALERT). Contract award should occur by 19/3/19.  A registered survey has been completed at Tartrus in order to check the accuracy of Sunwater / State used bench marks, and to install the new gauge face plates on the new new manual gauge board mounts.  Council and Sunwater officers have completed the installation and registered survey of a new sensor line for the new Fairbairn Dam ALERT river gauge. The new gauge will be finished by end of March – work currently being completed involves cabinet and instrumentation installation.  Council officers have undertaken upgrades to Upper Claude rain gauge, and site inspections and adjustments to stream offsets for Duckponds ALERT  A funding application was submitted to the State seeking a grant to upgrade the Raymond ALERT rain / river height gauge - new platform tower with higher flood immunity, and new instrumentation.

Early Warning Sirens  Council has allocated $390,000 to undertake the design and construction of an early warning siren system at Sapphire. This is offset by a $177,000 grant from Queensland Reconstruction Authority and NDRP.  Final tender documentation has just been received ready for advertising in LG Tender box. The target is to have the system installed, commissioned and tested by June 2019. H Public education and awareness about flood safety and Ongoing education as part of SES community open evacuation days and through the Council Emergency Management Dashboard. I Complete the development of an evacuation plan for the Consultants have developed an updated higher town of Emerald and surrounds resolution flood model over Emerald using the new LiDAR data acquired in 2018. Additional building and floor height data is still being captured to enable an evacuation planning workshop to be conducted with the LDMG to review the flood impacts at different river level heights, and to make decisions around critical trigger heights for certain actions. Project planned for completion end of 2019 J Seek funding that will enable additional vegetation Phase 2 of the Nogoa River Excavation Project, thinning and clearing as well as excavation of the comprising the remaining Sites, 4, 9a, 1, 4, 5, 6, 7 and Nogoa River 8 are estimated to cost a further $2.5–3.2M The previous funding application under Natural Disaster Resilience Program (NDRP) in 2016/17 year failed because of inadequate cost benefit.

 Update on LN 1 Drains transfer and upgrade

Subsequent to discussion held between Central Highland Regional Council (CHRC) and SunWater representatives on 15-16 December 2016, Council has resolved by resolution at its General Council Meeting of 14 March 2017 to by “in principle agreement” progress discussions and due diligence on the proposal for transfer of the LN1 Urban Drains in the Emerald township from SunWater to CHRC. The purpose of this business case is to investigate and illustrate the value for money for actions that would be involved in CHRC taking over the ownership and management of the LN1 Urban Drains from SunWater. This considered the initial cost associated with taking over and upgrading the drains, capital enhancements such as pathways etc., operational and maintenance costs as well as whole of life costs for the project.

Central Highlands Regional Council 144 of 226 Agenda - General Council Meeting - 14 May 2019

The LN drains were constructed in the early 1970s as part of the drainage system for the Emerald Irrigation Area. It drains an area of 3,455 ha, including 900 ha in the town of Emerald, and was originally designed to handle a 1:10 flood event. It is currently owned and managed by SunWater, but the Non-Urban system is due to be transferred to FIN. The LN1 Urban Drains under discussion for transfer are shown on SunWater drawing number Selma System - LN1 Proposal for Transfer - Plan in attachments. These include:  LN1 (part)  LN1/2 (part)  LN1/2/1 (entire)  LN1/2/2 (entire)

This assessment includes but is not limited to the following stages:

A. Capital Upgrades The two project components for the capital upgrades are: 1. Enlarge the existing LN1 drain capacity between Tyson Road and the Gregory Highway including: a. Excavating approximately 80,000m³ of sediment out of the drain for a total length of 3.15km. b. Cartage of this material out of the drain to a registered landfill site. c. Removal of the elevated banks on the LN1 drain at the Capricorn Highway to achieve the same elevation as the culvert on Tyson Rd. This will consist of significant excavation and carting of material out of the floodplain area to a registered landfill area. d. Widening of the LN1 drain from the Hogans Road/Munro Road intersection to the Gregory Highway by 15m. This will consist of significant excavation and carting of material out of the floodplain area to a registered landfill area. e. Dismantling and removal of Crump Weir beneath the Hogans Road Bridge. f. Relocate and rebuild a number of stormwater drop control inlets into the drain at the edge of the drain boundary. Estimated cost $1,912,802 (2019) 2. Enlarge of the culverts under the Gregory Highway LN1 drain crossing (MRD Asset ID – 21939) by adding an additional three 2.1 x 2.1m RCBCs and eight 1.2 x 1m RCBCs. This will almost double the capacity of the LN1 drain crossing. Estimated cost $2,434,476 (2019)

B. Capital Enhancements If ownership of the LN1 Urban Drains are transferred to CHRC, Council has suggested the following capital enhancements to the drains to provide increased public amenity for the community: 1. All weather three (3) metre pathways and beautification 2. Shade structures 3. Park benches 4. Public restroom building 5. Water points Estimated costs $2,200,000

C. Ongoing Maintenance LN1 Urban Drain maintenance costs incurred by SunWater as part of current routine maintenance are approximately $52,660 per annum, adjusted to remove overheads. These costs cover the following maintenance activities and are assumed to be indicative of costs after the transfer occurs: 1. Annual slashing, spraying, desilting and manual removal of debris and rubbish; 2. Monthly checking of the following items a. Weed growth b. Silting c. Erosion d. Rock drops e. Concrete notch inlets for deterioration, scouring and silting

Central Highlands Regional Council 145 of 226 Agenda - General Council Meeting - 14 May 2019

f. Tree re-growth g. Boundary fences h. Gates i. Signage j. Access crossings. SunWater also programs non-routine maintenance works to replace and refurbish items over the life of the drain. Based on the actual and scheduled activities between 2010-2024, the average annual non- routine maintenance costs are approximately $39,015 per annum, adjusted to remove overheads. Estimated annual ongoing costs are summarised as follows:  Routine maintenance - $52,660  Non-routine maintenance - $39,015  Insurances & rates - $3,700  Other costs – 25% of maintenance (administration, management, etc.) - $22,920  This excludes maintenance costs associated with both capital upgrades and enhancements as well as environmental monitoring Estimated Total $118,295 per annum

D. Cost Recovery Currently SunWater charges a drainage charges to all that discharge into the drain. This is charged to both property owners who directly discharge into the drain and to CHRC for the run off from the town of Emerald. If the transfer of ownership passes from SunWater to CHRC, Council will make a cost saving of the drainage fee that they pay. Council will also be able to charge a similar drainage fee to property owners discharging directly into the LN1 drains. The 2018/19 drainage charges from SunWater are, $28.10/ha for Irrigated land and $6.85/ha for non-irrigated land. At this stage it is estimated at approximately $60,000 per annum for the 3500 ha catchement.

The rest of the Non-Urban catchment will change ownership from SunWater to the Fairbairn Irrigation Network (FIN) on 30 June 2019. The current agreement to take effect between SunWater and FIN is to pass through maintenance costs based on indicative costs of approximately $100,000. The agreement is for three years, after which point SunWater will be able to add an agreed commercial margin to the costs. This agreement also requires that FIN cannot be disadvantaged, including by any handovers. For the transfer of LN1 Urban Drains from SunWater to CHRC to take place, an agreement would need to be reached between CHRC, SunWater and FIN as to whether a pass through costs agreement between CHRC and FIN would be acceptable and that FIN would not be disadvantaged. For the purposes of this analysis, it has been assumed that this will result in a cost saving of $100,000.

Estimated cost savings to CHRC as a result of the transfer of the drains is summarised as follows:  CHRC current drainage fees - $8,077 per annum (Savings)  Drainage charges (Direct) - $60,000 per annum  Pass through costs agreement (SunWater)* - $100,000 per annum * These cost as provided by SunWater and savings will be dependant on Council’s actual maintenance costs and the agreement with FIN.

 Urban Addressing

Emergency Services personnel have experienced difficulties with identifying house numbers in several of the communities in the Central Highlands. To improve the identification methods and assist these services it is proposed to undertake the following steps.

 Issue locality maps, showing all streets and house numbers, to all individual emergency service offices ASAP  Determine extent of housing not numbered or not clearly identified  When quantified, determine costs of possible solutions as below: o Make numbers available for anyone who may need them o Provide numbers to all affected

Central Highlands Regional Council 146 of 226 Agenda - General Council Meeting - 14 May 2019

o Provide and install numbers for all affected o Engage not-for-profit organisation or SES to install numbers o Written communication to householder setting out impacts of poor property identification  Undertake coordinated media program to ensure that residents are aware of their responsibility with regards to property identification and possible impacts of not be clearly identified.  Initiate on-going program to ensure that update town maps are provided to relevant services on a regular basis

There is a high level of risk associated with Council accepting any responsibility in ensuring that all properties are correctly identified.

2. WATER UTILITIES

 Draft Project Management Plan - Drought Management Strategy Review and Water Security Plan

Central Highlands Regional Council (CHRC) has agreed to develop a Drought Management Strategy and Water Security Plan. Council’s prior Drought Management Plan was adopted in October 2009.

This Draft Project Management Plan documents the agreed scope, study methodology and identified participants in this study. This Project Management Plan will remain a live document and will be updated as identified outcomes impact the program and as reviewed by the Project Team at regular meetings.

Project Objectives This project aims to review exiting contemporary information and engage with relevant stakeholders, in particular representing SunWater and the State Government, in order to draft a revised Drought Management Strategy for consideration by Council. The review will place specific emphasis on the Water Security Plan developed within the Strategy and identify actions planned to provide improved water security. The revised Strategy will be informed by contemporary policy and water saving initiatives.

A Project Team has been formed, representing the key internal stakeholders identified in Section 6. The teams mandate is to coordinate this project and deliver the revised draft Strategy on behalf of Council.

Scope In developing a Water Security Plan as the central component of the Drought Management Strategy Review, key strategic documents that exist at the Australian Government, Queensland Government and Local Government level are required to be considered within the scope of study, for example:

1. State Government Drought Management Plan 2. SunWater Water Management Plans, including operational arrangements 3. National Drought Agreement and supporting Federal Government programs and information 4. Council’s existing policies relating to water restrictions

Additional matters to be addressed within the scope of the review include:  Contemporary models of water restrictions regimes for urban communities;  Water conservation strategies, for example, rainwater tanks, associated subsidy schemes and relevance to town planning, etc.;  Communication protocols for water restrictions and water conservation strategies;  Parks and Gardens water use strategy;  Specific scheme considerations, for example, the Willows water resilience policy and processes and Springsure bore water sustainability;  Innovation and water use efficiency;  Consideration of alternate water sources, for example, Stormwater re-use as a potential mechanism.

Deliverables identified within the scope of the strategy review include; Central Highlands Regional Council 147 of 226 Agenda - General Council Meeting - 14 May 2019

 Preparation of a Project Plan (this document) to manage the review and measure performance against the program;  Consideration of water security options available to Central Highland Regional Council for supplies from the Nogoa Mackenzie system as well as systems reliant on other sources;  Engagement with relevant State Government stakeholders including representatives of the Department of Natural Resources, Mines and Energy (DNRME) and SunWater, to seek clarification of, or agreement with: o Timing and availability of bathometric survey results for Fairbairn Dam, Selma, Town and Bedford Weirs; o Identification of ‘dead storage’ for each site and practical considerations for access to this ‘dead storage’; o Allocation of identified ‘dead storage’ volumes in all relevant storage for use by Council’s urban water supply systems as a key component of water security for the community.  Consideration of commercial pricing impacts;  Based on findings, a potential further recommended review of current water restriction methodology for consideration by Council.  Finalisation of the draft review of Council’s current Drought Management and documentation of the Water Security Plan and associated actions.

 Urban Water Levels A regular report is being provided to Council on water supply levels for the towns while increased water restrictions or supply concerns are in place.  Emerald / Blackwater and Bluff The following table gives the monthly changes in Fairbairn dam, along with use by Council (estimated use in italics).

Fairbairn CHRC Dam % Change total use Emerald Blackwater Tieri Date Volume (ML) (ML) (ML) 1/09/2018 279,771 21.50% 30/09/2018 263,206 20.23% - 16,565 538 351 134 53 31/10/2018 248,530 19.10% - 14,676 609 424 144 41

30/11/2018 230,276 17.70% - 18,254 606 424 144 39

31/12/2018 195,599 15.03% - 34,677 611 424 144 44 31/01/2019 175,153 13.46% - 20,446 665 525 140 45 28/02/2019 157,990 12.14% - 17,163 606 461 144 37 31/03/2019 182,056 13.99% +24,066 485 362 123 34 30/04/2019 273,662 21.03% +91,606 357 273 87 25

At the time of writing the report the Fairbairn Dam level was 21.4%. The water restriction level in Emerald and Blackwater/Bluff is at Level 1. With the April inflow the medium priority allocation was increased from 34% to 83% effective from 1 May. We are awaiting the impact of this on carryover to next year and Sunwater forecast allocations before re-assessing the restriction level.

 Capella A small amount of water harvesting was undertaken on 26 April. The dam level was raised to 60% again. Water restrictions remain at Level 0.

Central Highlands Regional Council 148 of 226 Agenda - General Council Meeting - 14 May 2019

 Rolleston Water harvesting on Anzac Day has re-filled the main dam. Water supply is still mainly from the bores while process changes are taking place to treat manganese from the main dam. Water restrictions are at Level 0. Bore level monitoring has commenced.

 Duaringa and Dingo The medium priority allocation for the Dawson Valley scheme is currently the full allowance so there is no current driver for increased water restrictions for Duaringa. The Dingo dams are reasonably full. Both towns remain at Level 0.

 Tieri Currently the restrictions will stay at Level zero after consultation with Glencore as the water allocation holder.

 Groundwater Schemes (Sapphire, Springsure) The water restrictions on the bore schemes are currently being retained at level zero.

The standing water levels (SWL) for the three Sapphire bores are included in the following table. The SWL is the depth below surface to the bore water level. The water levels in the bores remained steady for the last quarter. The annual usage is under half our allowable maximum. Bore One Bore Two Bore Three Water used for SWL SWL SWL three months Drilled SWL -17.8 (1974) -18.0 (1997) -17.0 (1997) Pump test -17.8 (1974) -19.1 (1997) -19.3 (1997)

Jan 2018 -19.5 -19 -19.5 Feb 2018 -19.5 -19 -19 March 2018 -19.5 -19 -19 57 ML April 2018 -20 -20 -20.5 May 2018 -20 -20 -20.5 June 2018 -20 -20 -20.5 61 ML July 2018 -20 -20 -20.5 August 2018 -20 -20 -20.5 September 2018 -20.5 -20 -20.5 58ML October 2018 -20.5 -20.5 -20 November 2018 -20.5 -20 -20 December 2018 -20.5 -20.5 -20.5 54 ML January 2019 -20.5 -20.5 -20 February 2019 -20.5 -20.5 -20.5 March 2019 -20.5 -20.5 -21 57 ML

Monitoring of groundwater levels at Springsure and Rolleston has commenced. The first points for four of the bores are shown below.

Bore 9 SWL Bore 10 Bore 12 SWL Bore 13 SWL SWL 30 Jan 2019 -115 m -83 m -139 m -137 m 3 April 2019 -111 m -83 m -161 m -136 m 3 May 2019 -109 m -86 m -137 m

 Media release – Central Highlands partially drought declared The southern portion of Central Highlands Regional Council, defined as south of the Capricorn Highway, has been drought declared after the Queensland Government accepted a recommendation made by the local drought committee’s review in April.

Central Highlands Regional Council 149 of 226 Agenda - General Council Meeting - 14 May 2019

Mayor Kerry Hayes said the drought declaration is welcome but more frequent reviews of pasture conditions are needed.

‘Over the past six months council has been advocating strongly to have the region drought declared and as a result the number of Individually Droughted Properties in the region increased from 40 to 100,’ Mayor Hayes said.

‘Ninety of these properties are in the now drought-declared southern part of the region with ten remaining in the north-western and north-eastern areas. ‘These properties receive the same benefits as anyone in a drought declared area, but ongoing monitoring of pastures is needed to review the status of areas north of the Capricorn Highway.’

Mayor Hayes said recent rainfall had eased the pressures on rural producers, but some might feel the declaration is a little too late. ‘We are grateful but constraints on finances and tough conditions have persisted and landholders need the support.

‘There is an opportunity to review the drought declaration mechanism and more frequent reviews of pasture conditions will increase awareness and encourage more participation and make people more resilient about their drought-proofing.’

The drought-declaration was released in a statement by the Queensland Government on 1 May 2019. As reviewed on 1 April 2019, there are a total of 30 councils and five part-council areas drought declared. These declarations represent 65.2% of the land area of Queensland. There are also 61 Individual Droughted Properties (IDP) in a further 17 local government areas.

Willows Drought Relief Water Supply Policy is invoked and will permit Council to provide water supply to the township of the “Willows” during drought declaration.

All of rest please note Policy has not been updated since before it’s due date of 2015. Intend remains the same regardless.

A copy of Central Highlands Regional Council – Media release and Drought Declaration Map attached.

ATTACHMENTS:

1. Selma System - LN1 Proposal for Transfer - Plan [14.5.1.1] 2. Draft Drought Management Strategy Review & Water Security Plan [14.5.1.2] 3. Drought Management and Water Security - Project Plan [14.5.1.3] 4. Media release - Central Highlands partially drought declared [14.5.1.4] 5. Drought Declaration Map [14.5.1.5]

– END OF REPORT –

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 PROPOSAL FOR TRANSFER

           LOCATION PLAN                            

  614000 616000 618000 620000 622000 624000     Central  Highlands Regional Council DRAWING No. 249629 B 151 of 226    Agenda - General Council Meeting - 14 May 2019

Project Management Plan

Drought Management Strategy Review and Water Security Plan

April 2019

Central Highlands Regional Council 152 of 226 Agenda - General Council Meeting - 14 May 2019

Document Control Approved For Issue Rev Description Author Reviewer Name Signature Date Draft for Project 0.1 Management Plan for G Brennan G Joubert G Joubert xx/r/2019 Client Review 1.0 Final Draft

Central Highlands Regional Council 153 of 226 Agenda - General Council Meeting - 14 May 2019

Project Management Plan / Drought Management Strategy Review and Water Security Plan

Table of Contents

1 Introduction ...... 1 2 Background ...... 1 3 Scope...... 2 4 Project Objectives...... 3 5 Project Strategy ...... 3 6 Project Team...... 4 7 Key Stakeholders...... 4 8 Resources...... 5 8.1 People...... 5 8.2 Existing References...... 5 9 Assumptions ...... 5 Appendix A – Strategy Review Program ...... 6 Appendix B – Register of References and Information...... 7

Central Highlands Regional Council | April 2019 Central Highlands Regional Council 154 of 226 Agenda - General Council Meeting - 14 May 2019

1 Introduction Central Highlands Regional Council has agreed to develop a Drought Management Strategy and Water Security Plan. Council’s prior plan was developed in October 2009.

This Project Management Plan documents the agreed scope, study methodology and identified participants in this study.

This Project Management Plan remains a live document and will be updated as identified outcomes impact the program and as reviewed by the Project Team at regular meetings.

2 Background The Drought Management Plan October 2009, was provided to meet obligations on Council as the Water Service Provider under the Water Supply (Safety and Reliability) Act 2008 (WSSRA).

In summary, the existing plan provides an overview of Council’s Water Supply Systems and Services as well as historic and projected domestic water consumption rates. The document was intended to address both the water conservation plan and Council’s drought response. The current plan suggests the following considerations be made when considering drought response:

 “Trucking or railing water to the affected township if required. Queensland has the infrastructure, but transport and storage vessels will need to be assessed in line with the severity of the crisis conditions.  Sun Water allocations may be negotiated for the mining towns as part of the economic sustainability for the entire region.  Restrictions will be imposed as a primary control in the event that the trigger levels are reached and it is deemed necessary by Central Highlands Regional Council.  Water Pricing will also be a consideration however, this will have an unbalanced impact on the community. Privately owned residences may be more inclined to respond to price structures whereas the corporately owned residences may not consider increased costs a significant deterrent for heavy consumption.  Other options include implementing further pressure reductions to reduce demand in an emergency  Reuse of effluent and stormwater for parks and gardens to reduce the demand on the potable supply  Promotion of rainwater tanks for external water usage to reduce the demand on the potable supply”.

While potential initiatives are identified in the plan, detail of the application was not fully developed and as such, the current plan does not detail actions required to ensure water supplies can be maintained under more extreme drought scenarios.

The current review of the Drought Management Strategy proposed to fully develop those actions deemed effective in providing water security to Central Highlands Regional Council towns and communities. Surface water is critical to this for Emerald, Blackwater and to a lesser degree Tieri and

Central Highlands Regional Council | April 2019 Page 1 of 7 Central Highlands Regional Council 155 of 226 Agenda - General Council Meeting - 14 May 2019

Capella. While Council holds approximately 20% of high priority allocation, actual use accounts for only 3% in total. Review of other stand alone water sources is also a component of the task.

3 Scope In developing a Water Security Plan as the central component of the Drought Management Strategy Review, key strategic documents that exist at the Australian Government, Queensland Government and Local Government level are required to be considered within the scope of study, for example: 1. State Government Drought Management Plan 2. SunWater Water Management Plans, including operational arrangements 3. National Drought Agreement and supporting Federal Government programs and information 4. Council’s existing policies relating to water restrictions

Additional matters to be addressed within the scope of the review include:

 Contemporary models of water restrictions regimes for urban communities;  Water conservation strategies, for example, rainwater tanks, associated subsidy schemes and relevance to town planning, etc.;  Communication protocols for water restrictions and water conservation strategies;  Parks and Gardens water use strategy;  Specific scheme considerations, for example, the Willows water resilience policy and processes and Springsure bore water sustainability;  Innovation and water use efficiency;  Consideration of alternate water sources, for example, Stormwater re-use as a potential mechanism.

(With respect to the Willows Council resolved- “That Council request that the General Manager Infrastructure and Utilities develop a business case to present to the State Government supporting investment in securing a long-term resolution of water supply to the Willows community. Further, that Council seek a commitment from the State Government for reimbursement of costs associated with supplying essential water to the Willows community during periods of drought declaration.”)

Deliverables identified within the scope of the strategy review include;

 Preparation of a Project Plan (this document) to manage the review and measure performance against the program;  Consideration of water security options available to Central Highland Regional Council for supplies from the Nogoa Mackenzie system as well as systems reliant on other sources;  Engagement with relevant State Government stakeholders including representatives of the Department of Natural Resources, Mines and Energy (DNRME) and SunWater, to seek clarification of, or agreement with:

 Timing and availability of bathometric survey results for Fairbairn Dam, Selma, Town and Bedford Weirs;  Identification of ‘dead storage’ for each site and practical considerations for access to this ‘dead storage’;

Central Highlands Regional Council | April 2019 Page 2 of 7 Central Highlands Regional Council 156 of 226 Agenda - General Council Meeting - 14 May 2019

 Allocation of identified ‘dead storage’ volumes in all relevant storage for use by Council’s urban water supply systems as a key component of water security for the community.  Consideration of commercial pricing impacts;  Based on findings, a potential further recommended review of current water restriction methodology for consideration by Council.  Finalisation of the draft review of Council’s current Drought Management and documentation of the Water Security Plan and associated actions.

4 Project Objectives This project aims to review exiting contemporary information and engage with relevant stakeholders, in particular representing SunWater and the State Government, in order to draft a revised Drought Management Strategy for consideration by Council. The review will place specific emphasis on the Water Security Plan developed within the Strategy and identify actions planned to provide improved water security. The revised Strategy will be informed by contemporary policy and water saving initiatives.

A Project Team has been formed, representing the key internal stakeholders identified in Section 6. The teams mandate is to coordinate this project and deliver the revised draft Strategy on behalf of Council.

5 Project Strategy The project will address identified contemporary policy examples identified and where applicable, legislative obligations. Identification and review of these comprises the first step in project delivery.

Concurrent activities relate to the development of the Water Security Plan and will rely on engagement with others, primarily SunWater and State Government Departments to progress items. It is anticipated that SunWater and State Government discussions will be held in June 2019. It is anticipated that information sessions will be presented to Councillors as the development of the Water Security Plan progresses following these discussions/negotiations.

Review of base material in the 2009 strategy document can also be undertaken as a parallel task.

It is anticipated that the project will be complete by the (insert date) with the draft strategy presented to Council.

The project program is attached as Appendix A.

It is planned that the Project Team will meet in alignment with milestones identified within the program. It is anticipated that some of these meetings will be held by teleconference where appropriate.

6 Project Team The Program Management Team will comprise of:

Central Highlands Regional Council | April 2019 Page 3 of 7 Central Highlands Regional Council 157 of 226 Agenda - General Council Meeting - 14 May 2019

Name Company Position Gerhard Joubert Central Highlands Regional Council General Manager Infrastructure and Facilities Peter Manning Central Highlands Regional Council Manager Water Utilities Glenn Bell Central Highlands Regional Council Coordinator Disaster Management and Community Resilience Geoffrey Kavanagh Consultant Ged Brennan GenEng Solutions Pty Ltd Facilitator

The Project Team will be supported by:

Name Company Position To be agreed Central Highlands Regional Council

7 Key Stakeholders Key Council Stakeholders involved in the project include:

Position Company Mayor and Council Central Highlands Regional Council Chief Executive Officer Central Highlands Regional Council Executive Leadership Team Central Highlands Regional Council

Key external Stakeholders involved in the project include:

Position Company David Wiskar Department of Natural Resources, Mines and Energy Additional nominees Department of Natural Resources, Mines and Energy Colin Bendall SunWater Additional nominees SunWater

8 Resources

8.1 People A number of Council staff will be involved with the project and will be required to attend meetings, provide advice and develop documentation in some instances.

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Name Position Expected Hours Gerhard Joubert General Manager Infrastructure and Facilities 50 Peter Manning Manager Water Utilities 50 Geoff Kavanagh Water Consultant 100 Ged Brennan Study Project Manager 220

8.2 Existing References Information from existing references are listed in Appendix B. These references are used as the basis for developing the action plan for this project.

9 Assumptions The following assumptions are currently held in relation to the project:

To be added as project progresses. 1. xxxxx 2. xxxxx 3. xxxxx

Central Highlands Regional Council | April 2019 Page 5 of 7 Central Highlands Regional Council 159 of 226 Agenda - General Council Meeting - 14 May 2019

Appendix A – Strategy Review Program See Attached

Central Highlands Regional Council | April 2019 Page 6 of 7 Central Highlands Regional Council 160 of 226 Agenda - General Council Meeting - 14 May 2019

Appendix B – Register of References and Information

Status – Distributed Complete/ Authority Author Details of Study to Project Underway/ Team Planned Bathometric Survey of e.g. Complete SunWater - XXX 2/2/17  State Drought Management Plan Government

SunWater Water SunWater Management Plans

Federal and National Drought State Agreement Governments CHRC Water Restrictions CHRC Procedure CHRC Drought Soluzé Civil Management Plan October Engineers 2019 CHRC Water Utilities CHRC Business Plan 2019-2022 Water Security Level of Service Objectives – DNRME Guidelines Emerald Regional Water Supply Security DEWS Assessment Guidelines for the preparation of a Drought DEWS Management Plan May 2013

Central Highlands Regional Council | April 2019 Page 7 of 7 Central Highlands Regional Council 161 of 226 Agenda - General Council Meeting - 14 May 2019 Drought Management and Water Security ID Task Task Name 1st DurationQuarter Start 2nd Quarter 3rd Quarter 4th Quarter Mode Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan 1 Project Management Plan 24 days Mon Development 15/04/19 2 Review Background Information and 1 day Mon Plans 15/04/19 3 Initial Meeting Project management 1 day Wed Team 17/04/19 4 Draft PMP 2 days Tue 23/04/19 5 Prepare draft program 1 day Wed 1/05/19 6 Review Draft and finalise 1 day Mon 6/05/19 7 Prepare report for Information 1 day Tue 7/05/19 Session to Council 8 Council Information Session - Update 1 day Thu 16/05/19 on Project Managment Plan 9 Investigate Potential Funding 46 days Mon 15/04/19 10 Consider Resilience Funding for 1 day Mon Planning 15/04/19 11 Consider Options for funding works 2 days Fri 14/06/19 12 Key Stakeholder Engagement 103 days Fri 17/05/19 13 DNRME Engagement 28 days Fri 17/05/19 14 Prepare background info and 2 days Fri 17/05/19 meeting scope/agenda 15 Initial meeting DNRME - Dave 1 day Tue 4/06/19 Wiskar or nominee 16 Report on meeting outcomes and 2 days Wed 5/06/19 recommend follow up actions 17 Followup meeting DNRME - Dave 1 day Fri 21/06/19 Wiskar or nominee 18 Report Outcomes and Actions 2 days Mon 24/06/19 19 Sunwater Engagement 103 days Fri 17/05/19 20 Prepare background info and 2 days Fri 17/05/19 meeting scope/agenda 21 Initial meeting Sunwater - Colin 1 day Tue 4/06/19 Bendall or nominee 22 Report on meeting outcomes and 2 days Wed 5/06/19 recommend follow up actions 23 Followup meeting Sunwater - Colin 1 day Fri 21/06/19 Bendall or nominee 24 Report Outcomes and Actions 2 days Mon 24/06/19 25 Water Security Investigations 88 days Fri 7/06/19 26 Fairbairn Dam 80 days Fri 7/06/19 27 Bathometric Studies Fairbairn 50 days Fri 7/06/19 Dam 28 Dead Storage Modelling 10 days Fri 16/08/19 Fairbairn Dam

Task Project Summary Inactive Milestone Manual Summary Rollup Deadline

Project: Drought Management an Split External Tasks Inactive Summary Manual Summary Progress Date: Fri 3/05/19 Milestone External Milestone Manual Task Start-only Summary Inactive Task Duration-only Finish-only

Page 1 Central Highlands Regional Council 162 of 226 Agenda - General Council Meeting - 14 May 2019 Drought Management and Water Security ID Task Task Name 1st DurationQuarter Start 2nd Quarter 3rd Quarter 4th Quarter Mode Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan 29 Options and Costing Dead 20 days Fri 30/08/19 Storage Fairbairn Dam 30 Town Weir 80 days Fri 7/06/19 31 Bathometric Studies Town 50 days Fri 7/06/19 Weir 32 Dead Storage Modelling Town 10 days Fri 16/08/19 Weir 33 Options and Costing Dead 20 days Fri 30/08/19 Storage Town Weir 34 Selma Weir 80 days Fri 7/06/19 35 Bathometric Studies Selma 50 days Fri 7/06/19 Weir 36 Dead Storage Modelling 10 days Fri 16/08/19 Selma Weir 37 Options and Costing Dead 20 days Fri 30/08/19 Storage Selma Weir 38 Bedford Weir 80 days Fri 7/06/19 39 Bathometric Studies Bedford 50 days Fri 7/06/19 Weir 40 Dead Storage Modelling 10 days Fri 16/08/19 Bedford Weir 41 Options and Costing Dead 20 days Fri 30/08/19 Storage Bedford Weir 42 Water Quality Considerations 10 days Fri 5/07/19 43 Draft report on Water Secuity 2 days Fri 27/09/19 options Nogoa Mackenzie system 44 Report Progress to Council 1 day Tue 8/10/19 Information Session 45 Review Current Drought Management 39 days Mon 7/10/19 Plan 46 Consider findings of Water security 0 days Mon 7/10/19 7/10 studies of Nogoa MacKenzie System 47 Update system information 5 days Tue 8/10/19 48 Review demand projections 10 days Tue 15/10/19 49 Review Restriction Policy 2 days Tue 29/10/19 50 Review Water Security Issues of 20 days Tue 29/10/19 independent systems 51 Innovation and Alternate Source 5 days Tue 8/10/19 Option Considerations 52 Water Price and Commercial 2 days Tue 26/11/19 Considerations 53 Communication Plan Development 4 days Tue 26/11/19 54 Finalise Draft Strategy Document 5 days Mon 2/12/19

Task Project Summary Inactive Milestone Manual Summary Rollup Deadline

Project: Drought Management an Split External Tasks Inactive Summary Manual Summary Progress Date: Fri 3/05/19 Milestone External Milestone Manual Task Start-only Summary Inactive Task Duration-only Finish-only

Page 2 Central Highlands Regional Council 163 of 226 Agenda - General Council Meeting - 14 May 2019 Drought Management and Water Security ID Task Task Name 1st DurationQuarter Start 2nd Quarter 3rd Quarter 4th Quarter Mode Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan 55 Draft report and Presentation to Counci 2 days Mon 9/12/19

56 Council report presentation 1 day Wed 18/12/19

Task Project Summary Inactive Milestone Manual Summary Rollup Deadline

Project: Drought Management an Split External Tasks Inactive Summary Manual Summary Progress Date: Fri 3/05/19 Milestone External Milestone Manual Task Start-only Summary Inactive Task Duration-only Finish-only

Page 3 Central Highlands Regional Council 164 of 226 Agenda - General Council Meeting - 14 May 2019

https://haveyoursay.chrc.qld.gov.au/login

MEDIA RELEASE

Date: Wednesday, 1 May 2019

Contact Officer: Jorunn Lorenzen Ph: (07) 4980 6345 E: [email protected]

Release: Immediate Wednesday, 1 May 2019

Central Highlands partially drought declared

The southern portion of Central Highlands Regional Council, defined as south of the Capricorn Highway, has been drought declared after the Queensland Government accepted a recommendation made by the local drought committee’s review in April.

Mayor Kerry Hayes said the drought declaration is welcome but more frequent reviews of pasture conditions are needed.

‘Over the past six months council has been advocating strongly to have the region drought declared and as a result the number of Individually Droughted Properties in the region increased from 40 to 100,’ Mayor Hayes said.

‘Ninety of these properties are in the now drought-declared southern part of the region with ten remaining in the north-western and north-eastern areas.

‘These properties receive the same benefits as anyone in a drought declared area, but ongoing monitoring of pastures is needed to review the status of areas north of the Capricorn Highway.’

Mayor Hayes said recent rainfall had eased the pressures on rural producers, but some might feel the declaration is a little too late.

‘We are grateful but constraints on finances and tough conditions have persisted and landholders need the support.

‘There is an opportunity to review the drought declaration mechanism and more frequent reviews of pasture conditions will increase awareness and encourage more participation and make people more resilient about their drought-proofing.’

The drought-declaration was released in a statement by the Queensland Government on 1 May 2019. As reviewed on 1 April 2019, there are a total of 30 councils and five part-council areas drought declared. These declarations represent 65.2% of the land area of Queensland. There are also 61 Individual Droughted Properties (IDP) in a further 17 local government areas.

Image Yes ☐ No ☒ supplied :

Image caption:

Image CHRC credit: Central Highlands Regional Council 165 of 226 Agenda - General Council Meeting - 14 May 2019 QUEENSLAND DROUGHT SITUATION

Full and part shire drought declaration status and Individually Droughted Properties updated on 1 April 2019

There are a total of 30 councils and 5 part council areas drought-declared. These declarations represent 65.2% of the land area of Queensland. There are also 61 Individually Droughted Properties in a further 17 shires.

www.longpaddock.qld.gov.au InformationCentral containedHighlands in this publicationRegional is provided as generalCouncil advice only. For application to specific circumstances, professional advice should be sought. The Department of Agriculture and Fisheries, Queensland, has taken all reasonable166 steps toof ensure226 the information in this publication is accurate at the time of publication. Readers should ensure that they make appropriate inquiries to determine whether new information is available on the particular subject matter. Agenda - General Council Meeting - 14 May 2019 QUEENSLAND DROUGHT SITUATION

Full and part shire drought declaration status and Individually Droughted Properties updated on 1 April 2019

 Council Declared Revoked  Council Declared Revoked  Balonne Part 01/08/2013  Isaac Part 01/09/2013  Balonne Full 01/10/2013  Isaac Part 01/11/2015 Banana Full 01/03/2014 Kowanyama Full 01/11/2015 01/05/2017  Banana Part 30/04/2015  Livingstone Full 01/04/2019  Banana Full 10/03/2017  Lockyer Valley Full 17/05/2018  Banana Part 17/05/2018  Longreach Part 01/09/2013  Banana Full 01/04/2019 Longreach Full 01/01/2014  Barcaldine Part 01/09/2013  Maranoa Part 01/06/2013  Barcaldine Full 01/01/2014  Maranoa Part 01/08/2013 Barcoo Full 01/06/2013 Maranoa Full 01/10/2013  Blackall / Tambo Part 01/06/2013  Mareeba Part 01/05/2015 01/05/2017  Blackall / Tambo Full 01/09/2013  Mareeba Part 01/05/2016 17/05/2018 Boulia Full 01/04/2013 McKinlay Full 01/04/2013  Bulloo Full 01/01/2014 Mount Isa Full 15/05/2013 02/05/2017  Bundaberg Full 01/03/2017 17/05/2018 Murweh Full 01/04/2013  Burdekin Full 01/11/2015 17/05/2018  North Burnett Full 10/03/2017 17/05/2018 Burke Full 01/05/2015 01/05/2017  Paroo Full 01/04/2013 Carpentaria Full 01/05/2015 01/05/2017 Pormpuraaw Full 01/11/2015 01/05/2017  Central Highlands Part 01/04/2019 Quilpie Full 01/07/2013  Charters Towers Part 01/09/2013 Richmond Full 01/04/2013 Charters Towers Full 01/04/2014 Rockhampton Full 01/04/2019  Charters Towers Part 17/05/2018 Scenic Rim Full 01/04/2019  Cherbourg Full 10/03/2017  Somerset Full 10/03/2017 Cloncurry Full 01/04/2013 01/05/2016  South Burnett Full 10/03/2017  Cook Part 01/11/2015 01/05/2017 Southern Downs Full 01/03/2014 19/04/2017 Croydon Full 01/04/2013 01/05/2017  Southern Downs Full 17/05/2018  Diamantina Full 01/04/2013  Tablelands Full 01/05/2016 17/05/2018 Doomadgee Full 01/05/2015 01/05/2017  Toowoomba Full 01/03/2014 Etheridge Full 01/04/2013 01/05/2017  Townsville Full 01/11/2015 17/05/2018  Flinders Full 01/04/2013 Western Downs Full 01/03/2014 17/05/2018 Fraser Coast Full 10/03/2017 17/05/2018  Western Downs Part 19/09/2018  Gladstone Full 01/04/2019  Western Downs Full 01/04/2019 Goondiwindi Full 01/03/2014  Whitsunday Part 01/11/2015 Gympie Full 10/03/2017 17/05/2018 Winton Full 01/06/2013 Ipswich Full 01/04/2019  Woorabinda Part 01/04/2019

Key to partially declared areas:  The portion of the Balonne Shire Council area that is west of the Carnarvon Highway. The area of Banana Shire Council that is east of a line from Baralaba, the Cooper Range and the Banana Range was revoked from the full shire on 30/04/2015. The full shire was declared again on 10/03/2017.  The area of Banana Shire Council that is west of a line from Baralaba, the Cooper Range and the Banana Range was revoked on 17/05/2018. The full shire was declared again on 01/04/2019.  The area of Barcaldine Regional Council south of the Isisford to Barcaldine Road, and east of the Barcaldine to Aramac Road, east of the Lakes and Eastmere Roads and east of the Marshall Highway to the junction of the Eastmere to Reedy Creek Road through to the Fleetwood Road and east of the Fleetwood Road north to the shire boundary.  The eastern part of Blackall Tambo Regional Council - east of the from the northern boundary of the shire through to Blackall, then east of the Ravensbourne Road and along the road which runs from Ravensbourne Road through Sheep Hill and Lynoomah to the Langlo Road, then east of the Langlo Road through to the Murweh Shire boundary.  The portion of the Central Highlands Regional Council including the area to the west of the Gregory Highway to Emerald then south of the Capricorn Highway, to the Duaringa/Bauhinia Road then south of the Dawson Highway to the shire boundary including those parts of Woorabinda Council within the described area.  That portion of the Central Highlands Regional Council and Woorabinda Aboriginal Council south of the Capricorn Highway declared from 01/04/2019. The area of Charters Towers Regional Council area west of the Gregory Developmental Road. The northern portion of the Charters Towers Regional Council – defined as north of the Flinders Highway was revoked effective 17/05/2018. That part of Cook Council west of the Mulligan Highway to Lakeland then west of the Peninsula Development Road to the junction with the Strathgordon Road then south of the Strathgordon Road to Pormpuraaw.  The area of Isaac Regional Council to the west of the Gregory Developmental Road to Clermont and west of the Gregory Highway to the shire boundary.  The area of Isaac Regional Council west of the Marlborough Sarina Road.  The area of Longreach Regional Council that is west of the Landsborough Highway to Longreach then west of the Thomson Developmental Road from Longreach to the shire boundary.  The south west portion of Maranoa Regional Council west of Mitchell that is south of the Warrego Highway, and west of the Mitchell-St George Road.  The portion of Maranoa Regional Council area that is north and west of the Roma-Taroom Road and west of the Carnarvon Highway.  That part of Mareeba Shire Council west of a boundary formed by the Mulligan Highway, the Hurricane, Kondaparinga and Mt Mulligan Roads to Dimbulah, the Burke Development Road to Petford, and then the Petford Herberton Road to the shire boundary. This part shire declaration revoked on 01/05/2017. That part of Mareeba Shire Council east of a boundary formed by the Mulligan Highway, the Hurricane, Kondaparinga and Mt Mulligan Roads to Dimbulah, the Burke Development Road to Petford, and then the Petford Herberton Road to the shire boundary. This part shire declaration revoked on 17/05/2018.  That part of Whitsunday Regional Council that is north and west of the Bruce Highway from Bowen to Eden Lassie Creek, then north and west of the Eden Lassie Creek to the western boundary of Proserpine State Forest, west of the western boundary of the Proserpine State Forest, south and west of the Andromache River to Station Road, then west of Station Road and west of a line to the boundary of the Mackay Regional Council.  That part of the Western Downs Regional Council which is the area east of the Leichhardt Highway from the southern boundary of the shire to Miles, and the area south of the Warrego Highway from Miles to Chinchilla-Wondai Road, then south of Chinchilla-Wondai Road to the north-east boundary of the shire.

www.longpaddock.qld.gov.au InformationCentral containedHighlands in this publicationRegional is provided as generalCouncil advice only. For application to specific circumstances, professional advice should be sought. The Department of Agriculture and Fisheries, Queensland, has taken all reasonable167 steps toof ensure226 the information in this publication is accurate at the time of publication. Readers should ensure that they make appropriate inquiries to determine whether new information is available on the particular subject matter. Agenda - General Council Meeting - 14 May 2019

14.6 Chief Executive Officer

14.6.1 Chief Executive Officer - Departmental Update ..... approx 10 mins

DEPARTMENT UPDATE REPORT

Date: 14 May 2019 Presentation Duration: Approx. 10 minutes

To: General Council Meeting

Author / Authorising Officer: Scott Mason, Chief Executive Officer

File Reference:

EXECUTIVE SUMMARY:

The following report provides an update on key activities for the Office of the Chief Executive Officer department.

OFFICER RECOMMENDATION:

That Central Highlands Regional Council receive the Office of the Chief Executive Officer departmental update report, highlighting key activities for the month of April 2019.

REPORT:

Key Activities Summary

1. Western Queensland Local Government Association Annual Conference – 9 to 10 April 2019

Central Highlands Regional Council 168 of 226 Agenda - General Council Meeting - 14 May 2019

1. Western Queensland Local Government Association Annual Conference

Central Highlands Regional Council was represented at the Western Queensland Local Government Association Annual Conference which was held at Longreach from April 8 to 10, 2019 by the following:  Mayor Cr Kerry Hayes  Deputy Mayor Cr Gail Godwin-Smith  Cr Charlie Brimblecombe  Cr Chris Rolfe  Myself (Chief Executive Officer, Scott Mason)

In stable fashion, the Conference was called to order by Master of Ceremonies, Mr Peter Lewis who gave due regard to the quality Conference which was held at Emerald last year and to the exciting prospects for this year’s Conference in an area that has been blessed by rain.

Mr Tony Weldon, Custodian for the People, performed a very respectful Welcome to Country.

The Conference was entitled: “Regional Diversification”.

Mayor Cr Ed Warren, Longreach Regional Council delivered a welcome to the Longreach region. In doing so, he spoke passionately about the welcome rain that Cyclone Trevor brought. He acknowledged the damage caused also and in doing so, he acknowledged the strong leadership exhibited by the North Queensland Mayors who have led their communities through a period marked by unprecedented devastation in terms of stock and infrastructure losses. Cr Warren reminded delegates that the drought from 2014 is yet to be broken.

He recognised that Western Queensland is more connected now than it has ever been in the past. Coupled with a unique living experience, offered by the West, the future is bright for the expansion of the economy, however current threats are population decline, withdrawal of services, variable climatic conditions and the devolution of responsibilities onto local government. He spoke of the need to drought-proof communities and to reverse the population decline. Proactively, the west seeks to explore digital disruption opportunities with the aim of achieving regional diversification.

He inspired the audience by offering that this Conference, and its program, seeks to unlock some of these opportunities which could see a future where local government enables change as the conduit via which the world engages with Western Queensland.

Dr Divu Halanaik of the Queensland Department of State Development, Manufacturing, Infrastructure and Planning, and based on McKinsey Global Institute research, relayed the four key forces shaping the global economy and opportunities and challenges for Western Queensland  DISRUPTION 1: The age of urbanisation – city populations are growing by 65 million every year and by 2025, 46 of the worlds 200 top cities will be in China o Emerging markets taking the lead o Growth of the urban consumer class o Development of urban clusters  DISRUPTION 2: Accelerating technological change – 1 trillion objects expected to connect to the internet by 2025 o Acceleration in terms of scope, scale and economic impact of technology o Key disruptive technologies include mobile internet, automation of knowledge work and the Internet of Things o The furious pace of technological adoptions and innovation is shortening the life cycle of companies  DISRUPTION 3: Challenges of a changing population – without productivity increases, Gross Domestic Product (GDP) growth will shrink dramatically (growth rate projected to 2064 is only 1.8%) o Caring for larger numbers of elderly people will put significant pressure on public finances o Without action, an ageing population could reduce the size of our workforce and lead to lower productivity

Central Highlands Regional Council 169 of 226 Agenda - General Council Meeting - 14 May 2019

 DISRUPTION 4: Greater global connections – highly connected countries can see 40% more GDP growth than the least connected o World more connected through increased trade and movements in capital, people and data/information o Asia is becoming the world’s trading hub

Dr Halanaik suggested that used effectively, incentives, regulation and harnessing big data are strategies which can be employed by Western Queensland to embrace disruption and thrive in an uncertain world.

Mr Paul Simshauser of Infigen Energy delivered an historical perspective on the Australian energy market and made some assumptions about future trends.

Ms Catherine Cussen of the Queensland Department of Natural Resources, Mines and Energy addressed delegates about livability in the context of energy, waste and water.  Queensland Governments renewable energy agenda o Small-scale solar growth – almost 30% of all Queensland houses have a system installed . Grants and loans exist for solar systems and batteries o Large-scale renewables – Cleanco Queensland is a new third, publicly-owned generator to help increase electricity supply, driving down prices and cementing reliable supply . Solar makes up the majority of existing and potential projects . Wind makes up most of the remainder of potential projects . Solar Farm Guidelines have been released by Government o Future targets to transition to a low carbon economy . By 2020, 20% renewable energy . By 2030, 50% renewable energy . By 2050, economy-wide goal for zero net emissions  Signposts for the future of energy in Western Queensland o Integrating large-scale renewables into the grid – Australian Energy Market Operator (AEMO) . Refer to page 50 of the Integrated System Plan for details around the following projects  Clean Energy Hub  Barcaldine  Isaac   Fitzroy  Townsville o Stand-alone power systems as a grid alternative  Queensland Governments’ commitments moving forward o Stabilising electricity prices . Decreasing prices for regional customers in 2015/16, 2018/19 and now forecast again for 2019/20 . Powering Queensland Plan making a difference o Uniform Tariff Policy and Community Service Obligation . Supplying households in the west costs about 100% more than in the south east . Government spends about $500M per year to subsidise regional prices through the Community Service Obligation o Maintaining energy security and reliability . Queensland Energy Security Taskforce has developed short and long-term plans . AEMO predicts Queensland’s electricity supply is secure and ready to meet customer demands for many years to come

A Livability (Energy, Water, Waste) Panel comprised of Mark Forster of Telstra, Professor Simshauser and Ms Cussen fielded questions from delegates, which centered on electricity services, service reliability and pricing.

An ‘Enabling Opportunities’ Panel comprised of Mr Tony Martin, Mrs Liz Alexander, Cr Ed Warren, Mr Charles Burke and Mrs Alison Mobbs focused on the impacts surrounding the Longreach Agricultural Central Highlands Regional Council 170 of 226 Agenda - General Council Meeting - 14 May 2019

College closure. The Panel was moderated by Professor John Cole of the University of Southern Queensland and inflections of hostility were evident toward the government policy which has led to the Queensland Agricultural Training College transformation. The responses from Mrs Mobbs and Mr Burke sought to explain the opportunities that can exist as the assets are re-purposed and a sustainable implementation and economic transition plan is completed by December, 2019 through the efforts of the Project Management Office. On balance, Cr Warren spoke optimistically about the future role the facility can provide to the west, particularly through training. With regards to the Emerald campus, comments were made regarding a potential partnership with Central Queensland University. The Panel conversation developed to one where it was focused more on potential opportunities and it left alone the Coaldrake Review and the rationalisation that has led to campus closure plans.

Enabling Opportunities Panel

Mr Greg Hallam AM of the Local Government Association of Queensland (LGAQ) provided an update to delegates that centered around the upcoming federal election. He also touched on the status of legislative changes.

Australian State Government Local Government Government Taxation revenue 83% 14% 3% take Asset ?% ?% 33% responsibility The local government funding inequity…

Mr Ian Leckenby of Local Government Mutual Services provided an industry update to delegates. The LGMS partnership commenced 25 years ago. The current challenge is that Lloyds of London are seeking to strip risk from their insurance ‘book’. The LGAQ traveled to London to make presentations to 16 underwriters regarding the risk profile for Queensland. I have attached a copy of the LGMS value proposition.

Central Highlands Regional Council 171 of 226 Agenda - General Council Meeting - 14 May 2019

Cr Warren relayed the outcomes from the Annual General Meeting, specifically the motions which were passed. This was a valuable session for all delegates and observers, sponsors and trade exhibiters. The format adopted was that Cr Warren relayed the particular motion passed and then deferred to the nominating Council to speak to their respective motion. The value was that it certainly promoted a good depth of understanding.

Mr Craig Shim of Alphacrane Intercultural Specialists delivered a presentation on how to effectively leverage international tourism opportunities. His presentation was based on the Lewis ‘Categorising Cultures’ Model.

Regarding inbound international investment and partnerships, it is important to address cultural barriers. As the host destination, it’s in your interest to understand the foreign business mindset; and help them understand your local business culture.

SOURCE: https://www.crossculture.com/the-lewis-model-dimensions-of-behaviour/

Lewis plots countries in relation to three categories:

Linear-actives — those who plan, schedule, organise, pursue action chains, do one thing at a time. Germans and Swiss are in this group.

Multi-actives — those lively, loquacious peoples who do many things at once, planning their priorities not according to a time schedule, but according to the relative thrill or importance that each appointment brings with it. Italians, Latin Americans and Arabs are members of this group.

Reactives — those cultures that prioritise courtesy and respect, listening quietly and calmly to their interlocutors and reacting carefully to the other side’s proposals. Chinese, Japanese and Finns are in this group.

He says that this categorization of national norms does not change significantly over time:

The behaviour of people of different cultures is not something willy-nilly. There exist clear trends, sequences and traditions. Reactions of Americans, Europeans, and Asians alike can be

Central Highlands Regional Council 172 of 226 Agenda - General Council Meeting - 14 May 2019

forecasted, usually justified and in the majority of cases managed. Even in countries where political and economic change is currently rapid or sweeping (Russia, China, Hungary, Poland, Korea, Malaysia, etc.) deeply rooted attitudes and beliefs will resist a sudden transformation of values when pressured by reformists, governments or multinational conglomerates.

SOURCE: https://www.businessinsider.com.au/the-lewis-model-2013-9?r=US&IR=T

A great point was made by Mr Graeme Wills, Board Member of the QANTAS Founders Museum in that the burgeoning Chinese middle class is expected to be part of the outbound tourism growth that Australia is set to experience – approximately 5% of China’s 1.42 billion population are presently passport holders and this is expected to rise to 50%. The point Mr Wills made was that Queensland, particularly Western Queensland needs to anticipate and be ready for this influx in order that the authentic experience is not lost, for it is the host culture that our visitors come to experience, and this unprecedented growth projection puts at risk the ideology that locals are part of the tourism service experience. This point was somewhat counter-balanced by the view that other areas are ready and willing to experience rapid tourism growth.

Mr Tony Gambling of Regional Development Australia (RDA) informed delegates about the role of RDA and the potential it has to support councils. He related that Fitzroy and Central West RDA is undergoing a ‘re-fresh’ which involves some consultancy support and re-connecting with member councils to ensure they have a ‘list’ of projects that represent regional value or which are regionally significant.

The Conference organising team were fittingly congratulated for their efforts by Cr Warren – that is Ms Lorena Newton, Ms Linda McNab and Mr Russell Lowry.

The Conference organising team were recognised

Mr Jimmy Scott and Mr Stephen Dredge of the Queensland Reconstruction Authority (QRA) spoke of the need to be able to cope with an increased quantity of natural disasters. In fact, there has been 10 disaster events during the summer of 2018/19! Productivity losses and the damage bill from disasters is expected to increase to $18.3 billion per year by 2050, therefore shifting the focus from reconstruction and recovery to preparedness and response, which includes the need to focus on mitigation work.

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For events post November 1, 2018 (of which there have been 7), the reconstruction of essential public assets will be under the DRFA (Disaster Recovery Funding Arrangements) as opposed to the NDRRA (Natural Disaster Relief and Recovery Arrangements). That means instead of reimbursing on estimates, it will be on actuals. The savings (the difference between actual expenditure and the estimate) can be re-deployed back into resilience initiatives.

The Queensland Disaster Resilience Fund was promoted, with applications closing on April 18, 2019.

The Resilient Queensland Plan 2018-2021 Strategy: 1. Collaborative partnerships 2. Coordinated funding 3. Proactive strategy 4. Evidence-based analytics

The QRA journey ahead:  Q2-Q3 2019 – Continued strategy development across the Central West, Fitzroy and Mary River regions  Q4 2019 – Finalisation and release of Pilot strategies and deliverables, moving into implementation  Q4 2019 – Evaluation of Pilot outcomes and ongoing implementation of Burnett Strategy outcomes  Q1 2020 – Commencement of State-wide roll-out

The QRA gentlemen along with Mr Alan Hatcher of the Queensland Fire and Emergency Service and Mr Ricki Brun of Winton Shire Council formed a Panel to discuss practical experiences in relation to the recent disaster events. Some of the stories and examples provided were quite sobering.

Minister Stirling Hinchliffe addressed the Conference at the end of day two. He respectfully took the time to acknowledge the flooding natural disaster reflected upon by the panel immediately preceding him and he reiterated the importance of all three levels of governments cooperating in times such as these.

His speech focused on legislative reform, as expected, specifically the new proposed regulation reform bill. Based around the four principles of Integrity; Transparency; Diversity and Consistency, the changes seek to clarify and strengthen the system of local government in many areas. The Minister highlighted the following changes:  How conflict of interest is managed  Mandatory training for candidates for new/prospective and current/outgoing councillors  Voting arrangements to align with other levels of government - optional preferential voting  The changes to voting arrangements for the 28 March 2020 elections and the changes that will be instituted for the 2024 elections

He rounded out his talk by promoting the benefits that will accrue to local government as a result of the grants reform.

The Conference Dinner was held airside at the Longreach Airport and was an excellent opportunity to hear further from Minister Hinchliffe and others and to embrace networking opportunities with the 160 participants in the WQLGA Annual Conference.

The final day of the Conference commenced with an address by Mr Bruce McConnell of Food Leaders Australia who explained to delegates their structure and how the initiative aligns with the strategic direction of the Toowoomba Surat Basin Enterprise, the seven supporting Councils and how it cooperates with Councils and the Toowoomba Chamber of Commerce. There is interest in expanding this collaborative economic approach.

Ms Liz Alexander of Central Highlands Development Corporation delivered a Collaboration Case Study on the Central Highlands Accelerate Agribusiness initiative. My impression was that this presentation was perhaps one of the best at the Conference, as the audience was quite focused and

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engaged. A copy of Ms Alexander’s presentation is attached for reference, along with the AgFrontier promotional flyer.

A Food Production/Advancing Agriculture Panel, comprised of Ms Alexander, Mr Mark Forster of Agribusiness Telstra and Professor Ross Garnaut of the University of Melbourne unpacked opportunities for collaboration to bring about better outcomes for producers in terms of new and expanding markets, branding and providence. In an interesting turn, the Panel addressed the Australian ‘ignorance’ around the production effort and capability of regions through a lack of knowledge and poor statistics which are not reflective of real output. Professor Garnaut acknowledged that there is a change, however the only way to combat the ignorance is for regions to stand up and tell their own stories. He reflected on economic circumstances leading to corrections and a slow attitude shift that is occurring around addressing the infrastructure backlog to connect producers to markets.

The Food Production/Advancing Agriculture Panel

Ms Ann Leahy MP, Shadow Minister for Local Government provided a Liberal National Party update to the Conference. She spoke critically of the current governments approach to the legislative reforms as an ‘over-reach’ beyond the recommendations of the Crime and Corruption Commissions’ Operation Belcarra.

Mr David Camerlengo of the LGAQ spoke about overseas trade and investment strategies. Ms Jan Anfruns of Trade and Investment Queensland (TIQ) took the conversation further, by explaining the ‘genuine investment test’ and how to develop an initiative to investment ready status. TIQ are able to assist businesses to build capacity, become pitch-ready and to coordinate outbound and inbound investor visits. Professor Garnaut then took to the stage as the last speaker of the trio addressing issues of regional economic diversification and investor readiness. In doing so, he referenced the Whyalla as a case study and he spoke positively about the untapped potential of the RAPAD (Remote Area Planning and Development Board) region.

He also referenced Bruce Rock, Western Australia as an apt case study of resilience and ingenuity borne of the innovate local government leadership driven to ensure it (Bruce Rock) did go the way many wheat belt towns have, which is unfortunately, into decline. Like other speakers, he reiterated the potentiality of high value horticulture, provided that water is available. Similarly, he identified aquaculture as a significant growth area, along with hydrogen production. For business ventures to be Central Highlands Regional Council 175 of 226 Agenda - General Council Meeting - 14 May 2019

successful, he recommended that the enabling infrastructure be in place, or largely in place, including low cost energy.

The three presenters came together to form a Regional Economic Diversification and Investor Readiness Panel to field questions from the audience about micro grids (electricity), energy transmission efficiencies, business case development, making decisions about what to champion, etc.

Mayor Cr Rob Chandler of Barcaldine Regional Council moved a Vote of Thanks to all attendees and the host, Longreach Regional Council for the tremendous job they have done in organising and coordinating a successful WQLGA Annual Conference.

Ms Bron Browning of the LGAQ was formally thanked for the administration and coordinating role she has played with this year’s Conference.

Attachments 1. Conference Program 2. QRA slide – Funding for natural disaster events in Queensland 3. LGMS Value Proposition 4. Central Highlands Accelerate Agriculture presentation 5. AgFrontier promotional flyer

ATTACHMENTS:

1. Program - WQLGA 2019 Annual Conference [14.6.1.1] 2. QRA Presentation to WQLGA April 2019 [14.6.1.2] 3. LGMS Presentation to WQLGA April 2019 [14.6.1.3] 4. CHDC CHAA WQLGA Presentation 10 Apr 19 [14.6.1.4] 5. CHDC Ag Frontier Flyer [14.6.1.5]

– END OF REPORT –

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CONFERENCE PROGRAM

The Western Queensland Local Government Association Incorporating the councils of Barcaldine Regional Council, Barcoo Shire Council, Blackall-Tambo Regional Council, Boulia Shire Council, Central Highlands Regional Council, Diamantina Shire Council,

10 APRIL 2019 APRIL 10 Flinders Shire Council, Isaac Regional Council, Longreach Regional Council, McKinlay Shire Council, -

8 Richmond Shire Council and Winton Shire Council. #WQLGA19 #WQLGA19

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MEMBER COUNCILS

REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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WELCOME

TO THE 2019 WESTERN QUEENSLAND LOCAL GOVERNMENT ASSOCIATION CONFERENCE

It is a pleasure to welcome you to our region for the 83rd Western Queensland Local Government Association Annual Conference, #WQLGA19. Although Longreach Regional Council is about the size of a small European country it is home to only 3,600 people. Our communities may be small, but they are iconic in Australia’s history and culture; and we enjoy the best of the Australian lifestyle. Council’s Economic Development Plan, titled Outback Prosperity 2021, specifies actions across three key pillars of our region’s economy; Agriculture, Tourism, and Liveability. Many of you will similarly identify these as pillars of Mayor Ed Warren your own regional economy. Clearly there are challenges and opportunities 2019 WQLGA President that we, as local governments in Western Queensland, all share. We all aim to bring people back to our communities and stem the trend of population decline. With this in mind, it has never been more important for Western Queensland to diversify its economic base. As barriers to trade and investment are disrupted all over the world, our communities are less economi- cally isolated than ever before. We believe our unique lifestyle holds the key to harnessing this connectivity so we can broaden our economic horizons. Under the theme of Regional Diversification, where everyone has a role to play, #WQLGA19 will focus on fields where local government can assist the growth of industries, making our communities more sustainable and liveable. We are excited to explore these ideas together at #WQLGA19 and hope you Ian Bodill find them beneficial, offering approaches that can be applied at all levels of 2019 WQLGA Secretary government and business. Thank you for joining us.

Councillor Ed Warren Ian Bodill Mayor, Longreach Regional Council Chief Executive Officer, Longreach Regional Council

REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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PROGRAM DAY ONE 8 APRIL

5:00-7:00pm Welcome Reception - Longreach Railway Station

Join us at the iconic Longreach Railway Station built from 1887 to 1917. A chance to connect with fellow organisations, businesses and key industry leaders whilst enjoying canapés, drinks and live entertainment at this Heritage listed location.

DAY TWO 9 APRIL

8.00am - 8.20am Registration - Longreach Civic and Cultural Centre

8.25am - 8.30am Conference Call to Order Master of Ceremonies Mr Peter Lewis, Director – Way with Words

8.25am - 8.30am Welcome to Country - Mr Tony Weldon

8.30am - 8.40am Welcome to the Longreach Region Cr Ed Warren, Mayor - Longreach Regional Council Opening Annotation Keynote Address 8.40am - 9.00am Future Mega Trends And Disruptive Economies - Dr Divu Halanaik Director Economic Advisory, Economic and Regional Strategy Department of State Development Manufacturing Infrastructure and Planning

REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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SESSION 1 Liveability (Energy / Water / Waste) 9.00am – 9.30am Mr Paul Simshauser - Executive General Manager – Corporate Development Infigen Energy 9.30am –10.00am Ms Catherine Cussen - General Manager, Regulation, Governance and Analytics Energy, Department of Natural Resources, Mines and Energy 10.00am-10.30am Panel Q&A 10.30am –11.00am Morning Tea Break

SESSION 2 Enabling Communities 11.00am -12.00pm The Future of Agricultural Colleges in Regional Queensland (Facilitated discussion) Professor John Cole – Pro Vice-Chancellor (Engagement) University of Southern Queensland

12.00pm - 12.15pm Mr Greg Hallam Chief Executive Officer – LGAQ Update

12.15pm – 12.30pm Mr Ian Leckenby, Chair – LGMS Industry Update

12.30pm - 1.30pm Lunch Break

REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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SESSION 3 Tourism

1.30pm – 1.50pm Keynote Address – Tourism from a Cultural Perspective Mr Craig Shim - Director Alphacrane Intercultural Specialists

1.50pm – 2.50pm What is Council’s Role in Tourism (Facilitated discussion)

2.50pm – 3.00pm PLATINUM SPONSOR PRESENTATION - Field Solutions Group

3.00pm – 3.30pm Afternoon Tea

SESSION 4 Regional Resilience 3.30pm – 3.50pm Keynote Address Mr Brendan Moon Chief Executive Officer - Qld Reconstruction Authority

3.50pm – 4.30pm Case Study - Resilient Queensland

4.30pm – 4.55pm Panel Q&A

4.55pm – 5.00pm Conference Conclusion

6.30pm – 9.30pm Conference Dinner - Qantas Founders Museum – Heritage Hanger Unwind at the official Conference dinner located at this award winning, world-class museum and National Heritage Listed Qantas Hangar. Enjoy the nights proceed- ing’s with pre-dinner drinks, canapés and a warm welcome by Cr Ed Warren, Mayor Longreach Regional Council.

REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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DAY THREE 10 APRIL

SESSION 5 Food Production/ Advancing Agriculture 8.30am – 9.00am Keynote Address - Mr Bruce McConnell – General Manager Food Leaders Australia

9.00am – 9.30am Case Study - Liz Alexander Agribusiness Development Coordinator

9.30am – 10.00am Panel Q&A

10.00 – 10.30am Morning Tea Break

SESSION 6 Economic Diversification (Regional) Being Investment Ready

10.30am – 10.50am Keynote Address - Mr David Camerlengo Trade and Investment Strategist & Mentor LGAQ 10.50am – 11.20am Case Study - Professor Ross Garnaut Professorial Research Fellow, Faculty of Business & Economics. The University of Melbourne 11.20am – 11.50am Case Study Being Investment Ready – Ms Denise Kreymborg Group Manager, Northern Queensland -Trade and Investment Queensland 11.50am – 12.25pm Panel Q&A

12.25pm – 12.30pm Conference Closure

REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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SPONSORS

PLATINUM CONFERENCE DINNER Field Solutions Telecommunications King and Company Solicitors Local Government Mutual Services Qantas Founders Museum & Qantas Foundation Memorial Telstra Whites Rural GOLD EXHIBITORS A & J Communications Pty Ltd Art Craft IT Vision Azentro Telematics LGIASuper Barkers Longreach Office Choice McInnes Wilson Lawyers Campervan and Motorhome Club Ltd Mercury Business Supplies Caravan Parks Association of Qld N-Com Pty Ltd Civica Pty Ltd Queensland Treasury Corporation Fourier ITC Pty Ltd Queensland Airports Ltd Hoffman Surveyors RAPAD Leading Roles Regional Express Pty Ltd - REX Airlines LO-GO Appointments Shire Networks Mead Perry Group VCV Australia Pty Ltd Rockhampton Peak Services Waratah Fencing Queensland Rural and Industry Development Authority WELCOME RECEPTION Whites Rural Brazier Motti Campbell Higginson Town Planning Pty Ltd LOCAL BUSINESS PARTNERS George Bourne & Associates JT Hook Cabinetmaking and Carpentry Hoffman Surveyors Smith Bros Pty Ltd - Mitre 10 Lo-Go Appointments Reel Planning Pty Ltd REGIONAL DIVERSIFICATION | 2019 Western Queensland Local Government Association Conference

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Western Queensland Local Government Association Conference Jimmy Scott General Manager

9 April 2019 Central Highlands Regional Council 185 of 226

Agenda - General Council Meeting - 14 May 2019

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Summer of 2018-19

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We’ve reached a tipping point

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Opportunities to learn from experience

Data to inform mitigation investment decisions

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Disaster Recovery Funding Arrangements Reconstruction of Essential Public Assets

Delivery Agents

Reimburse Reimburse estimates actuals *

Role of State / QRA: • Approve Estimated Reconstruction Cost including variations • Manage risk and program contingency • Assess and allocate program efficiencies Central Highlands Regional Council 190 of 226 * Within Queensland’s overall DRFA Program Value Agenda - General Council Meeting - 14 May 2019

Queensland Disaster Resilience Fund

• Applications close 18 April 2019 • Available for projects supporting natural disaster resilience and mitigation activities • Infrastructure and non-infrastructure projects, such as education programs, flood studies and flood or bushfire risk management studies and plans • State-funded and administered by QRA • Total funding available for the 2018-19 financial year is $9.5M

Central Highlands Tanderra rainfall station

Central Highlands Regional Council 191 of 226 Key projects we are deliveringAgenda - General Council Meetingtogether - 14 May 2019

Before After

Damage assessments Reconstruction and Recovery works Betterment projects

Central Highlands Regional Council 192 of 226 Regional Resilience Strategies Get Ready Queensland Flood Warning Gauge Network Agenda - General Council Meeting - 14 May 2019

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LGMS – INDUSTRY UPDATE WQLGA CONFERENCE 2019

DEPENDABLE INSURANCE | UNRIVALLED VALUE | OWNED BY MEMBERS

Central Highlands Regional Council 194 of 226 Agenda - General Council Meeting - 14 May 2019 LGMS

Central Highlands Regional Council 195 of 226 2 Agenda - General Council Meeting - 14 May 2019 LGM LIABILITY

- LGM Liability – commenced 1994 - Members include 73 of 77 Councils - Manage Risk: Recent risk management guidance material which is responsive to risks common in Council claims such as footpaths, roads, recreational areas and signs in public areas - Councillors & Officers / Employment Practices Liability claims – significant increase in claim numbers and cost – claims arising from CCC, Operation Belcarra, unfair dismissal of Council officers - By acting collectively to purchase liability covers (not just in Qld but Australia wide) the schemes are able to ensure broad cover at the right price - Caps on increases in contributions avoids the level of fluctuations in cost that would occur in commercial market

Central Highlands Regional Council 196 of 226 3 Agenda - General Council Meeting - 14 May 2019 LGW WORKCARE

- LGW Workcare – commenced 1998 - Members include 68 of 77 Councils - Strong focus by the Workers Compensation Regulator on Councils’ commitment to employees’ and contractors’ safety – dedicated WHS professionals assist Councils to improve their safety systems to reduce frequency of accidents and severity of injuries – improved Senior Management oversight required to ensure the review and monitoring of KPIs and emerging risks - Best Claims Practice: A start-to-finish claims management service • Managed by specialist allied health professionals and experienced claims consultants who work with the member Councils to achieve best possible outcome for the injured worker • LGW achieves a return to work rate of 98.5% with the majority of injured workers returning to their pre-injury role at Council – this rate is significantly higher than that achieved by the statutory provider of workers’ compensation cover - LGW scheme rate has remained steady in the last 3 years and will remain at this all time low rate for 2019/20

Central Highlands Regional Council 197 of 226 4 Agenda - General Council Meeting - 14 May 2019 LGM ASSETS

- LGM Assets scheme – commenced 2015 - Members include 46 of 77 Councils - Continued hardening of the insurance market driven by losses and poor investment returns which have impacted insurer profitability - Greater risk selection by insurers as they engage in extensive portfolio remediation – movement toward quality risks and away from riskier claims affected business - Reduce Insurance Cost: Avoiding direct dependence on commercial insurance market has protected member Councils from this volatility (both in terms of availability of coverage and cost) - The Right Cover: Production of materials and provision of advice including the asset schedule guide and asset schedule template – assist Councils to work through relevant issues to ensure assets are covered appropriately and that issues such as criticality and the importance of risk mitigation are more widely understood

Central Highlands Regional Council 198 of 226 5 Agenda - General Council Meeting - 14 May 2019 OWNED BY MEMBERS

- Distribution of surplus funds of $25 million across schemes to date (in 2018/19 alone LGM and LGW distributed $4.7 million to Members)

- Regional Risk Coordinators programme • A complimentary resource for LGM and LGW Members • Visit all member Councils • Assist Councils’ development of Enterprise Risk Management including systems to respond to the requirements of regulatory authorities including the Department of Local Government and the Queensland Audit Office

Central Highlands Regional Council 199 of 226 6 Agenda - General Council Meeting - 14 May 2019 LGMS

Central Highlands Regional Council 200 of 226 7 Agenda - General Council Meeting - 14 May 2019 Collaboration Case Study: Central Highlands Accelerate Agribusiness (CHAA) Western Queensland Local Government Association 83rd Annual Conference Liz Alexander, Agribusiness Development Coordinator Central Highlands Development Corporation (CHDC)

Central Highlands Regional Council 201 of 226 Agenda - General Council Meeting - 14 May 2019 About Central Highlands Development Corporation (CHDC)

• Not -for-profit organisation and the lead economic and tourism development agency for the Central Highlands region of Queensland, Australia • CHDC actively partners with industry experts, businesses, government and communities to enable innovation, build capability, attract and deliver economic growth across all sectors • Established in 1997; staff of 18 • Central Highlands Accelerate Agribusiness (CHAA) is a significant investment and partnership with Central Highlands Regional Council

Centralwww.chdc.com.auHighlands Regional Council 10 April 2022019of 226 Agenda - General Council Meeting - 14 May 2019 LGMA Queensland Awards for Excellence: CHRC awarded Excellence in Collaboration 2018; Partnerships and Collaboration category of the 2018 Local Government Professionals Australia Federation Awards

Central Highlands Regional Council 203 of 226 Agenda - General Council Meeting - 14 May 2019 CHAA: Central Highlands Accelerate Agribusiness

CHDC’s Central Highlands Accelerate Agribusiness (CHAA) initiative identifies the competitive advantages for the region, and delivers strategic interventions and programs to grow, promote and realise value and opportunity for all agribusiness. • Our Goal: A high and rising standard of living supported by a high quality business environment that fosters innovation and growing agricultural productivity. • With regional partners, a “Belt and Road Strategy” to build a vibrant inland corridor strengthening our role in Australia and the world - economically and strategically.

Centralwww.chdc.com.auHighlands Regional Council 10 April 2042019of 226 Agenda - General Council Meeting - 14 May 2019 Central Highlands Accelerate Agribusiness (CHAA) Strategy Pillars

Centralwww.chdc.com.auHighlands Regional Council 10 April 2052019of 226 Agenda - General Council Meeting - 14 May 2019

Centralwww.chdc.com.auHighlands Regional Council 10 April 2062019of 226 Agenda - General Council Meeting - 14 May 2019 CHAA Priorities Agribusiness and Industry Supply Road networks • CQ Inland Port & Yamala Feeder Road Network • Seal 148 km of the Springsure-Tambo Road • Seal 40km Duaringa-Bauhinia Road • Seal 19km Taroom Development Road Facilitating shortened and efficient supply chains from northern and central Queensland Ports • Last-mile solutions into Gladstone Port Corporation (GPC) • Improved infrastructure & services for exporters at NQ & CQ Ports Improvement to the criterion used to model traffic counts that currently excludes economic activity

Centralwww.chdc.com.auHighlands Regional Council 10 April 2072019of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council 208 of 226 How? Agenda - General Council Meeting - 14 May 2019 • From Paddock to Port Tours with DAF: aspiring exporters tour of the Port of Townsville, Port of Mackay (NQBPC) and Gladstone Port Corporation facilities • Shared CHDC IP from the Feb 2018 Central Highlands Agribusiness Capability Statement undertaken by ACIL Allen • Intensive CHAA advocacy on shared issues in Canberra November 2018 • Member of Central Queensland Transport Working Group (CQTWG) convened by GPC (break-bulk assessments & whole of region advocacy across CQ) • Supply Chain Forums and Export Ready Workshop Program

Centralwww.chdc.com.auHighlands Regional Council 10 April 2092019of 226 Agenda - General Council Meeting - 14 May 2019

Central Highlands Regional Council 210 of 226 Agenda - General Council Meeting - 14 May 2019 Impact Agribusiness and Industry Supply Road networks • Commitment from LNP and ALP of $100 million for Gladstone Port Access road extension: dedicated freight route to improve transport efficiency and road safety for all users into GPC • Sealing of the Springsure to Tambo Road Shortened and efficient CQ & NQ supply chains • Mariana PAE established the first regular fortnightly container freighter service out of Gladstone which started in July 2018. • GPC installed improved equipment (cranes) to support diversified container trade • Export pilot trial planned of containerized grain through GPC

Centralwww.chdc.com.auHighlands Regional Council 10 April 2112019of 226 Agenda - General Council Meeting - 14 May 2019

Centralwww.chdc.com.auHighlands Regional Council 10 April 2122019of 226 Agenda - General Council Meeting - 14 May 2019 CHAA Priorities

• Fundamentally shift the culture, pace and scale of local agribusiness tech-entrepreneurship and innovation in the Central Highlands • Deliver significant increases in productivity and value of production through enabling unconstrained decision agriculture (technology) • Provide agribusiness with a long-term comparative advantage in international and domestic markets • Create global opportunities for regionally-based AgTech businesses • Grow highly-paid professional jobs for the future

Centralwww.chdc.com.auHighlands Regional Council 10 April 2132019of 226 How? Agenda - General Council Meeting - 14 May 2019 • AgTeCH : Build it, Use it, Profit: Emerald 2017 (240+ attendees), Mungindi 2018 (265+ and more than 1.5 million ha of crop production), Emerald Wednesday 6 November 2019 • Supporting Digital Ag Meetups with the Central Queensland University Agricultural Student Society • HACKCQ: 54 hour weekend hackathon with River City Labs and world class mentors • AgFrontier: Regional Agtech Incubator • Member of 2019 Startup Catalyst Community Leaders USA Mission supported by Advance Queensland

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Central Highlands Regional Council 215 of 226 Agenda - General Council Meeting - 14 May 2019 Impact AgFrontier: Regional Agtech Incubator www.chdc.com.au/agfrontier • Cohort of ten selected from across regional Queensland and NNSW producers and agribusiness applicants • Unique, groundbreaking program focused on the region building international networks and opportunities • Connecting people by common interest and shared challenges rather than by a single locality • Includes tailored coaching, workshops, mentoring, international investor mission, demo days at AgTeCH field days and more… • Pre-registrations open now until Friday 19 April

Queensland Agtech Month

Centralwww.chdc.com.auHighlands Regional Council 10 April 2162019of 226 Agenda - General Council Meeting - 14 May 2019

Centralwww.chdc.com.auHighlands Regional Council 10 April 2172019of 226 Agenda - General Council Meeting - 14 May 2019

https://beta.growninthecentralhighlands.com.au/ Grown in the… Central Highlands

Centralwww.chdc.com.auHighlands Regional Council 10 April 2182019of 226 Agenda - General Council Meeting - 14 May 2019

Yesterday’s Story “Only the fittest survive” Success though competition Winning at all costs

Central Highlands Regional Council 219 of 226 Agenda - General Council Meeting - 14 May 2019 CHAA’s Story Success though collaboration & engagement Everybody wins: empowered, interdependent regions Collaboration built through trust…

• Ability: Competence to deliver results • Benevolence: Pay it forward, #givefirst • Integrity: Walk the talk • Consistency over time

Central Highlands Regional Council 220 of 226 Agenda - General Council Meeting - 14 May 2019 Contact: Central Highlands Development Corporation

Liz Alexander, Agribusiness Development Coordinator Personal twitter: @bluedogagCQ PO Box 1425, Emerald Queensland 4720 CHDC twitter: @CHDCorp Phone (07) 4982 4386 Email: [email protected] www.chdc.com.au

Central Highlands Regional Council 221 of 226 Agenda - General Council Meeting - 14 May 2019 This is a “Grow The Pie” Strategy NOT a “Nick Someone Else’s Pie” Strategy

Opportunity for growth - this pie is way too small!

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“Having an opportunity like AgFrontier when SwarmFarm started would have super-charged our business. Great to have it delivered in the regions where agriculture actually happens!”

— Andrew & Jocie Bate Co-Founders & Directors, SwarmFarm Robotics, Gindie

We believe that businesses and individuals who work in the agricultural industry have the passion, knowledge and drive to create super startups. Who CHDC and X-Lab are backing our agricultural innovators with a tailored program of skills, events and connections to take agtech entrepreneurs from Queensland and northern NSW to the world.

For a cohort of ten startups and spin-offs, the AgFrontier Regional AgTech Incubator provides a unique program over 14 months to equip you with the knowledge you need to establish, develop What and export agtech products and services. We do this through:

A tailored curriculum Access to mentors with Connecting you to tech Showcase your startup to of regular workshops, national and international expertise to develop customers at the Emerald and remote coaching, as well expertise your ideas, if required Mungindi AgTeCH events as visits to your business in the regions

Access to regionally- The opportunity to Pitch to international Zero equity requirement based co-working, pitch to investors at investors and build kitchen and meeting the conclusion of the networks through the spaces with high speed AgFrontier Regional Global Linkages mission WIFI AgTech Incubator to the USA program

Foundational support Innovation partner Network partners We collaborate with

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The program is a combination of events and co-working with intensive support both face to When face and through immersive experiences. Participants are supported through ongoing, intensive coaching and mentoring as well as site visits. Key program milestones and opportunities include:

Program Development AgTeCH20 Mungindi Investor Pitch Night Prep Work Workshop Demo Day & Finale

May 2019 September 2019 March 2020 April/May 2020

April 2019 June 2019 November 2019 March 2020 2020

Short-listed Foundation Progress Workshop StartUp Catalyst Global Post Program Applicants Workshop & AgTeCH19 Emerald Linkages USA Mission Opportunities Announced Demo Day

About X-Lab Your X-Lab focuses on driving impact for the Australian agri-food team and fibre sectors. It delivers incubation and acceleration programs focused on education, inspiration, exploration and enterprise to support high-potential entrepreneurs and innovators build high-growth, tech-powered businesses. x-lab.com.au Allen Clare Haroutonian Hallam About Central Highlands Development Corporation (CHDC) CHDC’s Central Highlands Accelerate Agribusiness (CHAA) initiative delivers strategic programs to grow, promote and realise value and opportunity for all agribusiness. CHDC hosts AgTeCH: Build it, Use it, Profit, a major biennial innovation and technology event for the Australian agricultural community held in Emerald, Central Queensland, and in Mungindi, NSW with the Mungindi Cropping Group. Liz Sonya chdc.com.au Alexander Comiskey

Applicants will be short-listed from the pre-registrations which close Sign up 5pm Friday 19 April 2019. Don’t miss out on this incredible opportunity to be part of the now AgFrontier Regional AgTech Incubator – sign up now at www.chdc.com.au/agfrontier

For more information or to partner with us

Liz Alexander Sonya Comiskey AgFrontier Incubator Lead AgFrontier Agtech Community Officer M +61 429 471 511 M +61 438 876 729 T +61 7 4982 4386 T +61 7 4982 4386 E [email protected] E [email protected]

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15 CLOSED SESSION

15.1 Outstanding rates and charges update - Assessments 750 and 2945 ..... approx 15 mins

CLOSED SESSION REPORT

This report is CONFIDENTIAL under Section 275 (1) (h) of the Local Government Regulation 2012 which permits the Council meeting to be closed to the public to discuss:

(h) other business for which a public discussion would be likely to prejudice the interests of the local government or someone else, or enable a person to gain a financial advantage.

15.2 Queensland Police Services Land Transfer of Lot 10 on CP892295 ..... approx 15 mins

CLOSED SESSION REPORT

This report is CONFIDENTIAL under Section 275 (1) (h) of the Local Government Regulation 2012 which permits the Council meeting to be closed to the public to discuss:

(h) other business for which a public discussion would be likely to prejudice the interests of the local government or someone else, or enable a person to gain a financial advantage.

15.3 Turn on Technology One (TOTO) Update ..... approx 15 mins

CLOSED SESSION REPORT

This report is CONFIDENTIAL under Section 275 (1) (h) of the Local Government Regulation 2012 which permits the Council meeting to be closed to the public to discuss:

(h) other business for which a public discussion would be likely to prejudice the interests of the local government or someone else, or enable a person to gain a financial advantage.

Central Highlands Regional Council 225 of 226 Agenda - General Council Meeting - 14 May 2019

16 GENERAL BUSINESS

17 LATE AGENDA ITEMS

18 CLOSURE OF MEETING

Central Highlands Regional Council 226 of 226