Test A Grade:______v2.x Level 1 Certification Test

Technician Name ______Date ______

Dealership Name ______

Instructor’s Name ______

Please read all questions carefully and circle the best .

1) What of database is used in DocSTAR systems? A. MS Access B. Paradox C. MS DOS D. SQL

2) Where is the database stored once the first backup has been performed? A. Hard drive B. Optical disk C. Both optical disk and hard drive D. Floppy disk

3) Where is the OCR generated text kept after filing? A. In RAM B. In the database C. On the optical disk D. On the floppy disk

4) What is the of the scanned images? A. PCX and BMP B. TIFF and JPEG C. ANSI Text D. OCR

5) What is the format of the files generated by OCR? A. PCX B. TIFF C. ANSI Text D. OCR

6) What tool can be used to open and view the Database? A. MS DOS B. Data Manager C. Windows D. None of above

Page 1 of 7 (L1A) 7) What tool can be used to open and view the Full Text Index? A. MS DOS B. Data Manager C. Windows D. None of above

8) What file contains the DocSTAR host system settings? A. PROTOCOL.INI B. WIN.INI C. SHARED.INI D. SYSTEM.INI

9) What is the file name of the DocSTAR Database? A. MAINIDX.MDB B. DOCUMENT.MDB C. DOCUMENT.LDB D. DOCSTAR.INI

10) What is the location of SHARED.INI in a DocSTAR system? A. C:\DOCSTAR\ B. C:\WINDOWS\SYSTEM\ C. C:\DOCSTAR\DATABASE D. C:\WINDOWS\

11) What is the location of DOCSTAR.EXE in a DocSTAR system? A. C:\DOCSTAR\ B. C:\WINDOWS\SYSTEM\ C. C:\DOCSTAR\DATABASE D. C:\WINDOWS\

12) What is the location of DATAMGR.EXE in a DocSTAR system? A. C:\DOCSTAR\TECHDISK\ B. C:\WINDOWS\SYSTEM C. C:\DOS\ D. C:\WINDOWS\

13) What is the location of FAXMGR.EXE in a DocSTAR system? A. C:\DOCSTAR\ B. C:\WINDOWS\SYSTEM\ C. C:\DOCSTAR\DATABASE D. C:\WINDOWS\

14) What type of file ends with the extension MDB? A. Data Bank B. Ms Dos Base C. Microsoft Data Base D. Master Data Base

Page 2 of 7 (L1A) 15) Which is a Table in the DocSTAR Database? A. CREATED_ B. C. INBOX D. PATH_

16) Which is a Field in the PAGE table of the DocSTAR Database? A. PAGEID_ B. VOLUME_ C. PAGEID D. PATH_

17) How many RAID devices can be specified in a DocSTAR system? A. 2 B. 4 C. unlimited D. none

18) How many IDE channels are available on the motherboard? A. 1 B. 2 C. 3 D. 4

19) How many SCSI IDs are on the SCSI II bus? A. 6 B. 7 C. 2 D. 8

20) What key can be pressed boot to get the startup menu in Win 9x? A. ENTER B. F2 C. F8 D. Shift Key

21) What 2 files makeup the Windows Registry? A. Win.ini & System.ini B. Docstar.ini & Shared.ini C. User.dat & System.dat D. None of the above

22) What DOS command will repair corrupted files on the hard drive? A. B. EDIT C. SCANDISK D. XCOPY

Page 3 of 7 (L1A) 23) What DOS command will partition a Hard disk? A. FDISK B. EDIT C. SCANDISK D. XCOPY

24) What DOS command will files and structures? A. FDISK B. EDIT C. SCANDISK D. XCOPY

25) What DOS command will allow you to view and modify text files? A. FDISK B. EDIT C. SCANDISK D. XCOPY

26) What Windows tool can be used to view malfunctioning components? A. B. Explorer C. Defrag D. Data Manager

27) What is the shortcut to Windows? A. Alt F2 B. Ctrl C. Alt F4 D. Shift Enter

28) What does SCSI stand for? A. Small CPU System Integrator B. Small Computer Signal Interrogator C. Small Computer System Interface D. System Controller System Interface

29) What is the common IRQ of COM1/3? A. IRQ 3 B. IRQ 4 C. IRQ 5 D. IRQ 7

30) What is the common IRQ of COM 2/4? A. IRQ 3 B. IRQ 4 C. IRQ 5 D. IRQ 7

Page 4 of 7 (L1A) 31) What is the common IRQ of LPT 1? A. IRQ 3 B. IRQ 4 C. IRQ 5 D. IRQ 7

32) What is the common IRQ of LPT 2? A. IRQ 3 B. IRQ 4 C. IRQ 5 D. IRQ 7

33) How many IRQs are in a common IBM clone computer? A. 16 B. 21 C. 7 D. 15

34) In MS DOS, what file loads device drivers into memory? A. AUTOEXEC.BAT B. WIN.INI C. CONFIG.SYS D. STARTUP.BAT

35) A customer states that he turns on the DocSTAR and sees the message ‘Bad or missing command interpreter.’ What is the possible cause? A. The BIOS is damaged B. The lithium battery needs to be replaced C. COMMAND.COM is damaged or missing D. MSDOS.SYS is damaged or missing

36) How many bits wide is the PCI bus? A. 64 B. 8 C. 16 D. 32

37) How many bits wide is the ISA bus? A. 32 B. 16 C. 24 D. 8

38) What component is only used in a Low-volume paper feeding system? A. Separation roller B. Feed roller C. Lead edge sensor D. Separation pad

Page 5 of 7 (L1A) 39) What does RAM stand for? A. Read Array Memory B. Random Access Memory C. Real Access Memory D. Random Array Memory

40) What does POST stand for? A. Pentium Test B. Power On Self Test C. Pre Operation System Test D. Power On System Training

41) What part of the Motherboard is sustained by a battery? A. RAM B. CMOS C. ROM D. Cache

42) What pin on a floppy ribbon cable is denoted by the red stripe? A. 2 B. 12 C. 1 D. 13

43) What does IRQ stand for? A. Initial Request Queue B. Internal Request C. Interrupt Request D. Input Request

44) After a system POST, in what order will MSDOS load it’s files? A. IO.SYS, MSDOS.SYS, CONFIG.SYS, AUTOEXEC.BAT, COMMAND.COM B. IO.SYS, MSDOS.SYS, COMMAND.COM, CONFIG.SYS, AUTOEXEC.BAT C. IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT D. MSDOS.SYS, IO.SYS, AUTOEXEC.BAT, COMMAND.COM, CONFIG.SYS

45) How many pins are on a DIMM from an ATX motherboard? A. 30 B. 32 C. 138 D. 168

46) What does DIMM stand for? A. Dual Inline Memory Module B. Double Instruction Memory Management C. Drive Instruction Memory Module D. Dynamic Instruction Memory Management

Page 6 of 7 (L1A) 47) Which scanning technology uses mirrors and a lamp? A. CCD B. CIS C. both CCD & CIS D. neither CCD or CIS

48) What is the Industry standard SCSI ID for a SCSI II host adapter? A. 0 B. 1 C. 5 D. 7

49) How many terminators should be on a SCSI II chain? A. 0 B. 2 C. 4 D. 1

50) The following is an example of a SCSI switch block to set SCSI ids. Please write the proper SCSI id for the switch setting. X= Bit is ON O= Bit is OFF

SW1 SW2 SW3 Bit 1 Bit 2 Bit 4 SCSI ID X X O ______O X O ______X X X ______O X X ______O O X ______O O O ______X O O ______X O X ______

Page 7 of 7 (L1A)