RETAIL PRICE LIST EFFECTIVE AS OF SEPTEMBER 2019 BEDS TERMS, CONDITIONS AND INFORMATION OFFICE HOURS RETURN OF GOODS If product is received that you believe has a manufacturer’s defect, you must contact the Wesley Allen offices are open Monday through Friday from 7:00 am to 3:30 pm Pacific Sales Representative for inspection. If the product is found to be defective, you must obtain Standard time. Customer Service can be reached at (323) 231-4275. a Return Authorization number from our customer service department prior to returning the product or a credit authorization before making a deduction from your payment. We PLACING AN ORDER will not accept product returns without an RA number nor will we accept any deductions Orders can be placed by any one of the following options: or chargebacks without a credit authorization. In order to protect the merchandise on the Fax: (323) 432-4779 or (323) 432-4777 return, the item being returned must be wrapped in the original or similar packaging. The product MUST BE PROPERLY PACKED WITH ALL VITAL POINTS TRIPLE WRAPPED E-Mail:
[email protected] or
[email protected] to minimize damage while in transit. If the item is received damaged due to improper Mail: Wesley Allen, Inc. packaging by you, we will not be responsible for the damages incurred in transit. We will refuse all returned product that has been damaged by the freight carrier and you will have to Attn: Order Dept. file a freight claim. If product returned is found to be free of manufacturer’s defect, you will 1001 East 60th Street be billed a 50% restocking fee plus freight costs for the return of the product.