NCTRC, 7 ELMWOOD DRIVE, NEW CITY, NY 10956, (845)639-1439 www.NCTRC.org

FALL 2003 EDITION NCTRC Newsletter © NCTRC, 2003

INSIDE THIS ISSUE:

A Message from the Chair Misconduct 3 Karen Wenzel, M.S., CTRS, Executive Director Rocky Mountain Multiple Sclerosis Center Board Nominations 4

It has been a busy and table. To say that the tran- sition period. From the Past Chair 4 productive time at sition in leadership has The Spring meeting CTRS Profile 5 NCTRC…although that been seamless is almost an also marked the end of a this seems to be the “norm” understatement. Dr. Peg two year term of office for Recertification 6 and not the exception. The Connolly and Dr. Riley Dr. Jan Monroe in serving Mastery Testing 6 Spring Meeting of the have worked diligently to as Chair of the Council. Board of Directors was assure that the operations Dr. Monroe had agreed to Standards Changes 7 held April 9 – 12 in Na- of the Council would con- serve a two year term in an Review Statistics 7 nuet, New York. This tinue without interruption. effort to provide continuity meeting was the first offi- The staff at NCTRC are and oversight during the Board Information 8 cial Board Meeting with also to be commended for transition period. Her ex- the new NCTRC Executive maintaining services so cellent leadership and hard Director, Bob Riley at the efficiently during the tran- (Continued on page 2)

A Word from the Executive Director Bob Riley, Ph.D., CTRS During my first few Upon my arrival at Connolly. Under Peg’s months as executive di- NCTRC, I found a re- leadership, NCTRC rector, I have interacted markable display of tal- achieved significant with dozens of individu- ent and energy. From growth and recognition als who make NCTRC the Board of Directors to within the national cre- such a great organiza- the staff, including all dentialing community. tion. They have im- the associated commit- NCTRC has always ex- pressed me with their tees and professional emplified the highest “Working in partnership earnest work habits, consultants, NCTRC ethical standards and has with both national and level of productivity, and represents a unique blend been driven, first and state therapeutic rec- sincere sense of dedica- of personal and profes- foremost, to do what is reation associations, tion to the goals and mis- sional attributes that en- right to protect the con- NCTRC is as commit- sion of NCTRC. I am able the organization to sumer of therapeutic rec- ted as always, to assist honored to be entrusted achieve significant levels reation services. This our professional organi- with the stewardship of of productivity within a mission-driven value zations in their efforts this important organiza- very creative atmos- will continue to direct to gain both profes- tion, and take very seri- phere. Much of the every decision we make sional and public recog- ously NCTRC’s level of credit for this organiza- at NCTRC. nition for their commitment to its mem- tional culture is attrib- This period of transi- therapeutic recreation bership of certificants uted to the former execu- tional leadership affords constituency.” and to the public at large. tive director, Dr. Peg (Continued on page 2)

The registered trademarks “NCTRC®”, “National Council for Therapeutic Recreation Certification®” and “CTRS®”, and the trademark “Certified Therapeutic Recreation Specialist™”, “Certified Therapeutic Recreation Assistant™”, and “CTRA™” are owned by the National Council for Therapeutic Recreation Certification. Unauthorized use of any NCTRC or the NCTRC Logo trademark is strictly prohibited. PAGE 2 FALL 2003 EDITION

(Continued from page 1) great feeling to step into a leader- mum number of courses was based From the Chair of the Board ship position, knowing that every- on data collected from the field. A thing is operating smoothly and ef- change in standards is a big step for work were celebrated and acknowl- fectively. During the meeting the the Council, and this decision was edged during the Spring meeting. Board also completed a self- assess- thoroughly researched and evalu- The April BODs meeting ment process. Much of the feed- ated. Please read more about this brought one new and one returning back affirmed that NCTRC has very standard change and the timeline for face to the Board. Dr. John Shank effective governance practices. We implementation in this newsletter. of Temple University, joined the also identified areas for refinement On behalf of the new and con- Board as Treasurer. Ms. Cathy Lee and growth. The committees pre- tinuing board members, we are ex- (VAMC Northport, NY), who was sented their reports and recommen- cited to have the opportunity to re-elected to the Board, assumed a dations, and everyone updated the serve the Council, NCTRC certifi- new three-year term. The new annual work plan of the Council. cants and the profession. We wel- Board members were oriented and The most significant decision come your feedback and comments, jumped in without missing a beat. made at the meeting was a standard and look forward to seeing you at Your new officers and executive change increasing the number of TR the ATRA Conference and NTRS committee have also assumed their Content Courses for certification Institute in the fall. responsibilities with enthusiasm and eligibility. This issue has been un- professional commitment. From a der study for over a year, and the Karen Wenzel, M.S., CTRS personal perspective, it’s always a Board decision to increase the mini- Chair of the Board

(Continued from page 1) From the Executive Director certificants through the use of In closing, allow me to reiter- electronic communication and ate how privileged I feel to serve NCTRC the opportunity for self- our website. All of us at NCTRC you as the executive director of reflection and critical assessment. are enthusiastic about exploring NCTRC. I invite you to attend As a result of intense evaluation, ways of serving you even better. our annual meeting to be held at we have identified many things In the coming months, the both the ATRA and NTRS na- that we do well here at NCTRC. Board of Directors will investi- tional conferences this fall, to We have also discovered several gate opportunities to strengthen share your concerns and com- opportunities for change and im- the CTRS credential and the ments regarding NCTRC. If you provement. The Board of Direc- standards for professional eligi- are unable to attend these meet- tor’s Strategic Work Plan con- bility and re-certification. Given ings, please feel free to share tains several of these identified the current climate of healthcare your thoughts with me by writing initiatives including, among other and human services, it is impera- directly to NCTRC at the address things, a revised marketing plan tive that NCTRC maintain a vi- on this newsletter or to our e- and a comprehensive research able role in directing the future of mail address: agenda. Central to the success of the therapeutic recreation profes- [email protected]. any credentialing organization, is sion. Working in partnership Thank you in advance for its relationship with its member- with both national and state your continued support of ship and its commitment to cus- therapeutic recreation associa- NCTRC and I look forward to tomer service. NCTRC is cur- tions, NCTRC is as committed as working with you to enhance the rently investigating strategies for always, to assist our professional CTRS credential. improving its credentialing ser- organizations in their efforts to vices, its products and its meth- gain both professional and public Bob Riley, Ph.D., CTRS ods of communication. We are recognition for their therapeutic exploring opportunities to be- Executive Director recreation constituency. come more interactive with NCTRC NEWSLETTER PAGE 3 Doing the Right Thing: Addressing Misconduct in the Field Lynn Anderson, Ph.D., CTRS, State University of New York at Cortland Matt Gold, M.S., CTRS, New York Psychiatric Institute What do Sharon Watkins, Col- fellow CTRS, address it with your must provide your name and contact leen Rowley, and Cynthia Cooper supervisor immediately. By using information as well – reports cannot have in common? “Who?” you say. the internal systems of an agency, a be anonymous. The NCTRC Stan- These three ordinary folks were colleague could be given help im- dards clearly outline the required chosen as the “Time Person of the mediately, before he or she makes information to report a violation. Year for 2002,” sharing that honor mistakes that hurt their consumers. What Happens When I Re- with the likes of John F. Kennedy If you address issues before they port a Violation? The Executive and Martin Luther King. What these become serious questions of mis- Director refers the reported violation three ordinary women did was to conduct, you may help a profes- to the Standards Review Committee help bring out the truth about un- sional evolve into a more competent (SRC) of NCTRC. If the SRC deter- ethical, negligent, or illegal actions practitioner. The use of clinical/ mines that good cause exists to con- in their work places, Enron, World- peer supervision is an excellent tinue the process, it will request that Com, and the FBI. What they have means of preventing misconduct, as the person named respond to the in common is a belief in doing their colleagues monitor and help shape allegation. After fact-finding, if the jobs right, believing in the truth, and each other’s professional behavior. SRC determines that a violation has doing something when they saw However, if you observe a occurred, it is empowered to issue things that were not right. Due to CTRS violating the profession’s sanctions, which could involve de- their individual bravery and actions, codes of ethics as set by ATRA and nial of eligibility or suspension or major changes are now occurring in NTRS, or NCTRC’s national certifi- revocation of certification. Sanc- the fields in which they work, with a cation standards, it is your responsi- tions may also include conditions much stronger focus on ethics. bility to report that violation to like taking a college level profes- When you go about your daily NCTRC as well as your employer. sional ethics course before certifica- practice, it is easy to let some things What Violations Should You tion is reinstated. slide that you feel are not right. It Report? Violations include: irregu- What if I Report a Frivolous feels uncomfortable, sometimes larity in connection with the Allegation? The disciplinary proc- threatening, to confront actions of NCTRC exam, attempting to obtain ess described above is taken very colleagues that are unethical or ille- certification or recertification seriously by NCTRC. Its intent is to gal. But inaction and silence is sup- through false or misleading state- sanction unethical and illegal behav- port. Although it takes courage, it is ments, misrepresentation of the ior on the part of professionals to your obligation to consumers, your NCTRC certification, failure to pro- protect the consumer. It is not a profession, and yourself to address vide written information required by vehicle for personal retribution or actions you see in your workplace NCTRC, and gross or repeated neg- settling of scores, nor for the report- that are “not right.” You may not ligence or malpractice, among oth- ing of actions that are better handled become “Time Person of the Year,” ers. You can access the “Grounds by an employer (e.g., tardiness to but you will know you are contribut- for Issuing Sanctions” from the work, poor work habits). A frivo- ing to the well being of consumers NCTRC standards, (p.5-6), or on the lous allegation could itself be and the profession. But, what can NCTRC website (www.nctrc.org). grounds for sanction. you do to address misconduct in the How Do I Report a Violation? There is no question that mak- field? Ideally, like these three Alleged violations must be submit- ing a formal allegation that a CTRS women did, you start within your ted in writing to the NCTRC Execu- has violated an NCTRC standard is own agency. There are times, how- tive Director. You need to identify a serious matter, and could very ever, when you need to go outside the person alleged to be involved well be one of the most difficult ac- your agency because of inaction or and the facts concerning the alleged tions you take. The only action the seriousness of the misconduct. misconduct. You need to provide as more difficult could be inaction. How Do You Start in Your much information as you can, in- When you do the right thing, you Own Agency? If you observe po- cluding others who have knowledge are protecting the consumers and the tential misconduct on the part of a of the alleged misconduct. You therapeutic recreation profession. PAGE 4 FALL 2003 EDITION A Call for Nominations for the NCTRC Board of Directors Diane Groff, Ph.D., CTRS NCTRC relies on the Board of the Consumer Representative and national TR organization boards Directors, Executive Director, staff Employer Representative, are ap- during their term of office. and certificants to accomplish its pointed. Each member of the Board The Nominations and Elections mission of “protecting the consumer must be willing to serve a three-year Committee is currently accepting of therapeutic recreation services by term that involves two three-day names of certified professionals who promoting the provision of quality meetings and semi-annual confer- wish to be considered for the 2005- services by NCTRC certificants.” ence calls each year. In addition, 2008 NCTRC Board of Directors. You can help accomplish this mis- each Board member is expected to The Committee will convene in sion by identifying certified profes- contribute to the NCTRC strategic February 2004 to prepare the slate sionals who might be willing to de- plan by completing sub-committee of candidates for the November vote time and talent to NCTRC by assignments. Candidates for the 2004 election. Please submit your serving on its Board of Directors. Board must possess and maintain nominations to: Diane Groff, Chair, The NCTRC Board consists of active certification with NCTRC Nominations and Elections Commit- nine voting positions. Seven posi- during their term. To avoid potential tee or Bob Riley, Executive Direc- tions are elected by NCTRC certifi- conflicts of interest, Board members tor, NCTRC at (845) 639-1439, or cants. The remaining two positions, are not permitted to serve on other [email protected]

Ve Slogi Je Mŏc! Janice Elich Monroe, CTRS, Chair, Board of Directors 2001-2003 It is difficult to believe that six I would like to share a short to reflect on this message and deter- years have past since the certificants story. I am the grandchild of Eastern mine ways through which they can first honored me with election to the European immigrants from the early add strength to our profession Board of Directors for NCTRC. As I 1900’s. My family and their friends through professional unity and col- reflect on these six years, I realize were a small and poor minority in laboration. This goal does include that I have learned so much, met so the United States. These individuals working toward eliminating false many people, and have had the op- joined together and created clubs perceptions and working together portunity to be actively involved in and organizations to help protect toward problem resolution. helping NCTRC move more closely themselves from financial and social Thanks to everyone connected toward the goal of ensuring con- distress. St. Joseph’s Hall in Pueblo, with NCTRC for the opportunity to sumer protection. During my tenure Colorado is a facility which was serve you as a member and Chair of on the Board, I have also worked built by these Slovenian immigrants the NCTRC Board of Directors. earnestly to try to enhance the pub- as a gathering place. In the dance During my tenure I have learned so lic imagine of NCTRC. Dispelling hall of this building, there is a hand much and I have had the opportunity the myths and setting forth a more painted mural on the wall above the to work with many people who have accurate picture proved to be a stage that depicts the immigration enriched my life and have helped daunting task at times. Hopefully, I process. The slogan on this mural me to expand my understanding of have been successful in my attempt. states…”Ve Slogi Je Mŏc!” This the field of therapeutic recreation. In order for TR to flourish as a pro- translates to “In Unity there is For this exposure, I am eternally fession, NCTRC must remain a Strength!” I encourage Certified grateful! Thank you. strong and respected organization. Therapeutic Recreation Specialists NCTRC Military Reserve Status: In April 2003, the NCTRC Board of Directors approved a Military Reserve Certification Status for CTRSs currently on active duty in the Armed Forces. NCTRC recognizes the efforts of the men and women serving in the Armed Forces and is committed to assisting them to maintain their CTRS or Professional Eligibility status. During the period of Reserve Status, the qualified individual is not re- quired to complete the NCTRC annual maintenance or recertification application, pay annual renewal fees, and can delay completion of the NCTRC exam if test eligible. A qualified individual can remain on NCTRC Reserve Status as long as he/she is on active duty within a United States military service, not to exceed a period of two years. NCTRC Reserve Status will cease as of the date of official military discharge from active duty. For more information regarding the Military Reserve Certification Policy please contact NCTRC. PAGE 5 FALL 2003 EDITION CTRS PROFILE BROCHURE In March of 2003 NCTRC published a new brochure: “Pocket Profile of Certified Therapeutic Recreation Specialist (CTRS)”. This new public relations publication contains vital facts about NCTRC and a current profile of actively certified CTRSs. Provided below are four illustrative graphs depicting employment characteristics of active CTRSs. The profile brochure is distributed to all newly certified CTRSs and to individuals who have completed their annual renewal and recertification. Additional copies have been sent to allied professional organizations and employment sites. If you would like a copy of the brochure, please contact NCTRC and we would be happy to send one your way.

Annual Meeting of Certificants: Each year, NCTRC conducts its Annual Meeting for Certified Therapeutic Recreation Specialists at the professional conferences of the American Therapeutic Recreation Association (ATRA) and the National Therapeutic Recreation Society (NTRS). The official meeting will be held in St Louis, Missouri at the NTRS TR Institute during the National Recreation and Parks Association Annual Congress. The Annual Meeting will be held at the America’s Convention Center on October 22, 2003 and will start at 4:00 pm. NCTRC will also sponsor a meeting for CTRSs at the ATRA Annual Conference in Atlanta, Georgia. The meeting will be held at the Sheraton Atlanta Hotel on September 15, 2003 beginning at 12:30 pm. The Annual Meeting with certificants is a valuable opportunity for NCTRC to share information regarding current activities of NCTRC, its Board of Directors, Committees and Staff. We have several exciting projects underway that we really look forward to sharing with you. We hope that you will attend the meeting at either (or both) conference sites. Please share this information about the annual meetings with other CTRSs who may be planning to attend the NTRS or ATRA conferences. If you are unable to attend, please take the time to contact NCTRC with any concerns or suggestions you may have about the credentialing process. PAGE 6 FALL 2003 EDITION NCTRC Recertification

November is right around the new certificants and CTRSs who continuing education: “Professional corner and that means it’s time for recertify after December 31, 2002. level continuing education is many CTRSs to Recertify! Please Any CTRS within a recertification defined as opportunities that are check your recertification expira- cycle that began between December either sponsored by an organization tion date. If you haven’t already 1997 and December 31, 2002, may representing professionals that have submitted your Recertification continue to follow the current stan- an entrance requirement of a four Application, please do so before the dards (or utilize the new ones) until year degree or a continuing educa- November 1st deadline. If you need their current five-year recertification tion experience that is primarily an application, you can obtain a cycle has been completed. designed for an audience that copy at www.NCTRC.org. By Please keep in mind it is possesses a bachelors degree or sending in your materials and fees extremely important that you higher.” Recertification should early, you can avoid the rush and be participate in continuing education demonstrate that the CTRS is main- certain that your materials have experiences that relate to the taining and enhancing knowledge arrived at NCTRC on time. NCTRC Job Analysis. Additionally, and skill as related to the content If you are recertifying in please select professional level areas of the NCTRC Job Analysis. November ‘03 or May ‘04, it’s continuing education sessions spon- It is hoped that the above stated important that you review the re- sored by a reputable CEU provider. guideline will assist CTRSs to select vised Recertification Standards. The NCTRC Board has adopted the high quality and acceptable Updated standards went into effect following interpretive guideline continuing educational experiences December 31, 2002 and apply to with respect to professional level for their recertification portfolios.

Computer Mastery Testing in Full Swing

A full year of the Computer to the NCTRC Exam has been a offered three times a year using test Mastery Testing (CMT) format ap- great success. dates that coincide more directly plied to the NCTRC Exam has been The following information with the TR academic graduation completed with positive reviews summarizes the participation rates periods (e.g. May, August, and from exam candidates. CMT has and test results from the November December). The NCTRC Exam will made becoming a CTRS a quick and 2002, February 2003, and May 2003 still be administered by Prometric convenient process. Candidates have NCTRC exams. A total of 1059 Testing Centers across the United praised the option of being able to candidates took the November 2002, States and Canada. The following choose from over 300 exam sites February 2003, and May 2003 dates will be the next cycle of within the United States and Canada exams. In November, 78% of the NCTRC Certification Exams: as well as receive the test results at 423 candidates were tested passed the conclusion of the exam. the exam. In February, 70% 298 Application Exam Some candidates enjoy the fact candidates were tested passed the Deadline Date that they are able to complete the exam. In May, 73% 338 candidates base test of 90 questions and were tested passed the exam. Nov. 1, 2003 Feb. 2004 depending upon results, receive a The NCTRC Board of Directors pass or fail decision. The individuals and Staff are always looking for Feb. 1, 2004 May 2004 that complete additional testlets are ways to improve the testing process. also satisfied with the testing experi- In an effort to make the testing July 1, 2004 Oct. 2004 ence because they feel the exam experience more convenient for stu- provides them the opportunity to dent candidates, the NCTRC Board demonstrate their knowledge of the of Directors has voted to change the Oct. 1, 2004 Jan. 2005 TR process in more depth. Overall, exam cycle. Beginning in October it appears that the CMT application of 2004, the NCTRC exam will be Feb. 1, 2005 May 2005 NCTRC NEWSLETTER PAGE 7 NCTRC Certification Standards: Changes, Updates and Effective Dates

It is the policy of the NCTRC content coursework with no less over a consecutive period of time: Board of Directors to post notice of than a minimum of 12 semester or NCTRC standards refer to the all standards changes well in ad- 18 quarter credit hours in upper required “minimum” numbers of vance to effective dates. The division or graduate level therapeu- hours. No less than 20 hours per NCTRC Board of Directors has ap- tic recreation content. A minimum of week or more than 45 hours per proved the following changes to the 4 courses in therapeutic recreation week will be accepted for the field Certification Standards for entry- is required and each course must be placement experience. Additionally, level professional eligibility. a minimum of 3 credit hours; …” the field placement experience must 1. Content Course Requirement: 2. Content Course Requirement: be completed for no less than twelve Increase the Required Number of Increase in Required Number of consecutive full weeks. The total TR Content Coursework from Therapeutic Recreation Content minimum number of required hours Three to Four Courses. Courses Completed Prior to Field is 480. For students completing only 20 hours a week, the total number of Effective Date: December 31, 2007 Placement. weeks will be 24 to meet the Effective Date: December 31, 2007 The standard pertaining to the minimum 480-hour requirements.” required number of therapeutic rec- The standard requiring the ma- 4. NCTRC Certification Exam reation content courses will read as jority of TR coursework to be com- Schedule: Three Administrations follows: pleted prior to the field placement per Year. Academic Path will read: “The number of required therapeutic recreation content Effective Date: October 1, 2004 “A minimum of 18 semester or 27 courses that must be completed The NCTRC Exam will be of- quarter credit hours of therapeutic prior to the field placement is 9 se- fered three times a year beginning recreation and general recreation mester or 12 quarter hours in thera- with the October 2004 test admini- content coursework with no less peutic recreation content course- stration. This change will be imple- than a minimum of 12 semester or work.” mented to align the test periods 18 quarter credit hours in therapeu- more closely with academic gradua- tic recreation content. A minimum of 3. Field Placement Change: tion dates (May, August, and De- 4 courses in therapeutic recreation Increase in Maximum Weekly cember). Please consult the article is required and each course must be Hours to 45 Hours Per Week. on CMT for a listing of NCTRC a minimum of 3 credit hours;…” Effective Date: July 29, 2003 Exam deadlines and administration Equivalency Path A & B The standard pertaining to the dates (pg. 6). required number of field placement “A minimum of 18 semester or 27 quarter credit hours of upper divi- hours now reads: “Minimum num- sion or graduate level therapeutic ber of hours and weeks must be recreation and general recreation accomplished at one agency site Review and Exam Statistics NCTRC Exam: 1,660 candidates New Applications For Profes- Recertification Application: From were tested between May 2002 and sional Eligibility: From May 1, April 2002 to April 2003, 1,875 May 2003. 2002 to May 1, 2003, 1,159 new applications for recertification were Exam Date Number Tested Pass applications were reviewed for received. A total of 96% of the Rate professional eligibility. Of the 1,159 applications were approved for May 2002 369 72% applications, 916 or 79% of the recertification, with 7% using the applications met the NCTRC exam option for recertification while August 2002 232 76% Professional Eligibility Standards. the majority (93%) used profes- November 2002 423 78% CTRS Annual Renewal: During sional experience and continuing education. February 2003 298 70% May 2002 and November 2002, 11,831 or 90% CTRSs renewed May 2003 338 73% certification. Non-Profit Organization NCTRC U.S. Postage 7 Elmwood Drive, New City, NY 10956 P A I D Permit # 67 New City, NY 10956

NCTRC Board, Committee and Staff Board Of Directors Standards Review Committee NCTRC Staff Karen C. Wenzel, CTRS Sandy Sagraves, CTRS Jocelyn Baez (2001-2004) Chair, Rocky (2002-2005) Chair, Stanford Sumita Gupta Mountain Multiple Sclerosis Medical Center, Palo Alto, CA Alexandra Henriquez Center, Littleton, CO Lynn Anderson, CTRS Sandra Henriquez Alfred G. Kaye, CTRS (2001-2004) State University Visit NCTRC (2002-2005) Vice Chair, Ft. of New York, Cortland, NY Sonia Jorge on the Web at: Sanders Regional Medical Matt Gold, CTRS (2003- Susan Kaufer, CTRS Center, Knoxville, TN www.NCTRC.org 2006) NYS Psychiatric Insti- Kim Kiernan, CTRS John W. Shank, CTRS tute, New York, NY Michael Kopec (2003-2006) Treasurer, Temple Standards Hearing Committee Robin McNeal, CTRS University, Wynnewood, PA Marcia L. Shalek, CTRS Cristina Meneses-Diaz, CTRS Diane G. Groff, CTRS (2002-2005) Chair, Sherrill Call NCTRC for all your Noelle Molloy, CTRS (2002-2005) Secretary, Univer- House, Boston, MA therapeutic recreation sity of North Carolina at Fernando Reyes Margaret Williams, CTRS certification information: Chapel Hill, NC (2001-2004) Bryan LGH Hos- Bob Riley, CTRS (845) 639-1439 Marsha Edmondson (2003- pital, Inc., Lincoln, NE Dyann Serravillo, CTRS 2006) Consumer Representa- Donald E. Rogers, CTRS tive, Dallas, TX Fax: (845) 639-1471 (2003-2006) Indiana State Uni- NOTE: All terms of office, in Sandra K. Negley, CTRS versity, Terre Haute, IN (2001-2004) University of parenthesis after each name, Email: Exam Management Committee Utah, Salt Lake City, UT begin and end in April of each [email protected] Teresa Beck, CTRS (2003- year. Jill Hardway, CTRS (2001- 2006) Chair, Grand Valley 2004) ResCare of Indiana College, Grand Rapids, MI North, Fort Wayne, IN Pat Malik, CTRS (2001- Cathy Lee, CTRS (2003- All correspondence to any 2004) R.P. Malik Enterprises, 2006) Department of Veterans member of the NCTRC Board, Tremont, IL Affairs, Northport, NY Committees or Staff should be James Shea, CTRS (2002- mailed to: Ray E. West, CTRS (2002- 2005) Ahlbin Center’s for Re- 2005) Employer Representa- NCTRC hab Medicine, Naugatuck, CT tive, University of North Caro- 7 Elmwood Drive, lina Hospitals, Chapel Hill, NC New City, NY 10956