Mid-America Regional Council 2019 ANNUAL REVIEW A message from our chair

As we wrap up this report, the region faces an of all sizes allows us to facilitate conversations and unprecedented public health crisis with the COVID-19 information sharing crucial to response and recovery. pandemic. Our region is coming together to mitigate It is this work we do every day — looking across the effects of this crisis, just as we’ve faced myriad boundaries and pulling together with our neighbors to social and economic challenges before, strengthened improve the lives and futures of our residents — that by our very diversity. As I flip through these pages, will allow us to not only bounce back from this crisis I am inspired and encouraged by the teamwork but to bounce forward as a stronger, more resilient represented here. region. Our long-standing work in emergency services I’m proud to be the chair of the Board of Directors at Rob Roberts and 911 allows us to rely on existing collaborative Mid-America Regional Council because, even in times Commissioner, relationships in a truly regional response. Our aging that are challenging to our nation and region, the County, and early learning programs stand on the foundation work reflected in this report reminds us that we are of their existing networks to quickly meet the needs stronger together. of older adults and children throughout the region. Our history of collaborating with local governments

MARC Board of Directors OFFICERS MEMBERS | as of February 2020 CHAIR CASS COUNTY JOHNSON COUNTY RAY COUNTY Rob Roberts, Commissioner, Jimmy Odom, Associate Ed Eilert, Commission Chairman Bob King, Presiding Commissioner Miami County, Kansas Commissioner Janeé Hanzlick, Commissioner Holly Stark, Mayor, Peculiar Paula Schwach, Mayor, UNIFIED GOVERNMENT OF 1ST VICE CHAIR Westwood Hills WYANDOTTE COUNTY/KANSAS Jimmy Odom, Associate Commissioner, CLAY COUNTY Michael Boehm, Mayor, Lenexa CITY, KANSAS Cass County, Jerry Nolte, Presiding Commissioner David Alvey, Mayor/CEO 2ND VICE CHAIR Luann Ridgeway, Commissioner LEAVENWORTH COUNTY Mayor’s Representative: Harold Johnson Jr., Commissioner, Carol Suter, Mayor Pro Tem, Doug Smith, Commission Chairman Brian McKiernan, Commissioner* Unified Government of Wyandotte County/ Gladstone Jeff Culbertson, Commissioner Angela Markley, Commissioner Kansas City, Kansas Jim Walters, Commissioner JACKSON COUNTY MIAMI COUNTY Harold Johnson Jr., Commissioner TREASURER Frank White Jr., County Executive Rob Roberts, Commissioner John “Tiny” McTaggart, Mayor, Eileen Weir, Mayor, Independence, Missouri Scott Burnett, County Legislator Edwardsville Carson Ross, Mayor, Blue Springs PLATTE COUNTY SECRETARY Ron Schieber, Presiding Commissioner Carson Ross, Mayor, Blue Springs, Missouri Dagmar Wood, Commissioner MARC’s COVID-19 RESPONSE Although this publication largely documents MARC’s work in 2019, the emergence of COVID-19 (coronavirus) in the early months of 2020 can’t go without mentioning. Many of MARC’s resources were diverted and focused on helping the region reduce the impact of this public health emergency. At the time of this publication, MARC is taking the following actions: • MARC is facilitating regular planning and coordination calls increased interest in home-delivered meals and among emergency management, public health, hospitals, other supports. EMS and other health care organizations and public • The Early Learning staff is supporting Head Start partners information professionals, local government administrators, in Clay, Jackson and Platte counties to continue service to nonprofit organizations and others to support one another’s children and families through virtual home visitation and Response and efforts and identify and address emerging issues. MARC educational supports, as well as providing meals, diapers, Recovery Fund stood up a Multi-Agency Coordination Group to coordinate wipes and formula. Staff are also providing additional To help respond to the urgent public health and other critical decisions being made at the support for programs that remain open for essential care. needs of area residents local level. • MARC’s Research Services staff is working to forecast the during the COVID-19 • MARC is also engaging civic and political leaders to assist economic impact of the COVID-19 pandemic on the Kansas pandemic, MARC partnered with communication efforts. Working with the public health City economy and subsequent policy responses. This work with the Greater Kansas City officials and Metropolitan Emergency Managers Committee is being done on behalf of KC Rising and is overseen by Community Foundation, LISC to gather information, www.PrepareMetroKC.org is updated representatives from area state and local governments, Greater Kansas City and frequently, as new information becomes available. economic development agencies and the Federal Reserve United Way of Greater Kansas • The Aging and Adult Services staff is working to identify new Bank of Kansas City. City to create the Kansas City resources and partnerships to ensure safe home-delivered • The KC Region COVID-19 Resource Hub was created by Regional COVID-19 Response meal service for older adults. Home-delivered meals were MARC to provide public health authorities and the general and Recovery Fund. expanded and operations modified to increase the number public in the Kansas City metropolitan region with a tool to The fund provides grants to of older adults served. The department also expanded their track data related to the public health crisis. The dashboard, information and referral call center staffing from one full- available at preparemetrokc.org, displays information from nonprofit organizations that time position to over eight staff people to help respond to freely available sources and is updated daily. support housing needs, food insecurity, access to health We hope these efforts help reduce the impacts of this virus and the economic and social consequences on our residents while care and other critical helping to make the region more resilient in the face of future adversity. human services.

INDEPENDENCE LEE’S SUMMIT, MISSOURI BOARD ALTERNATES PUBLIC TRANSPORTATION Eileen Weir, Mayor Bill Baird, Mayor Jim Allen, Commissioner, Johnson County (Non-voting advisory members) Tom Van Camp, Mayor Pro Tem Beto Lopez, Mayor Pro Tem, John Elliott, Commissioner, Platte County Robbie Makinen, President/CEO, KCATA Mayor’s Representative Vernon Fields, Council Member, Basehor Alternate: Dick Jarrold, Vice President KANSAS CITY, MISSOURI Danny Gallagher, Commissioner, Miami County of Planning & Development, KCATA Quinton Lucas, Mayor OLATHE, KANSAS Jeff Harrington, Mayor, Bonner Springs Michael Moriarty, Chief of Transportation Eric Bunch, Council Member* Michael Copeland, Mayor Jeremy Martin, Mayor, Oak Grove Planning, KDOT Brandon Ellington, Council Member Marge Vogt, Council Member, Mike Medsker, Recorder of Deeds, Cass County Alternate: Leroy Koehn, District Heather Hall, Council Member Mayor’s Representative Gene Owen, Commissioner, Clay County Engineer, KDOT OVERLAND PARK, KANSAS Steve Shute, Mayor, Gardner David Silvester, District Engineer, Missouri Carl Gerlach, Mayor Rick Walker, Mayor, De Soto Department of Transportation, MoDOT *Voting Public Transportation Curt Skoog, Council Member Alternate: Perry Allen, District Representatives Construction Engineer, MoDOT Efficient Transportation & Quality Places Quality & Efficient Transportation 4 2019 HIGHLIGHTS and Board of Directors for of approval of June Board 2020. in and Directors Total the plan goes to The Policy Transportation Committee funding. on projected available based sorted and whichbillion, were assessed 419 for in A call projects resulted $14 more than applications totaling model. system transportation the employmentand informs forecast that population updated provided an MARC’s department Services Research 2019,In the goals the of plan. public reaffirm to collected feedback was policy the framework. shaped that assessment MARC’s to update vision goals for and region the followed by aneeds an with began process planning for three-year next 30 the The years. improvements transportation identifying region’s system, transportation the managing as a for fiveblueprint KC Connected 2050 serve will years. plan every regional transportation required federally the updates MARC City region, for Kansas the organization planning metropolitan the As Connected KC 2050 development and redevelopment energy around mixed-use, walkable activity centers, and the transportation corridors that connect them. connect that corridors transportation the and centers, walkable activity around mixed-use, energy redevelopment and development focusing region’s places, the advances It quality for system. vision transportation asafe, for plan region’s balanced equitable and long-range the to implement coordinated operations supports and investments guides priorities, establishes Transportation department MARC’S received, and the environmental assessment was completed in early 2020. completed was in assessment environmental the received, and and requested was input Public puzzle. funding completed the Transportation of Leverage U.S. Developmentto the from Department (BUILD) grant Investments Utilizing over A$25 next four Better the years. million funds jointly of federal pledged million their $40 Committee Priorities Program Transportation Surface Missouri and PolicyTransportation Committee theTheproject. its to $100finalized commitment million Total wouldA new 2019, bridge In approximately cost $200 million. MoDOT communities. nearby and downtown to connections would strengthen that anew structure with for bridge the replacing support community strong foroptions Buck the O’Neil I-70 Bridge and revealed study The corridor. look at afresh took MARC, and of Transportation Department Missouri Beyond Loop, a2018 the City, the by Kansas sponsored Missouri, study Rebuilding theBuckO’Neil Bridge Federal planning RideshareKC a mix of options for housing, Looking Ahead In October, the Total Transportation RideshareKC.org connected jobs, services and recreation; Policy Committee approved commuters with carpool buddies connected places with a variety of transportation options; and green HEARTLAND FREIGHT the 2020–2024 Transportation and shared information about TECHNOLOGY PLAN Improvement Program that includes alternative commuting options. places that support healthy living all federally funded surface During the 2019 Green Commute and a healthy natural environment. Together with MARC, transportation projects and all Challenge, almost 600 participants Work continued on 12 local projects, including a bistate representatives from six regionally significant surface reduced driving by 340,000 miles. metropolitan planning transportation projects, regardless project to establish branding of funding source. The plan Destination Safe and wayfinding signage for bike organizations, five state includes a financial assessment, The Destination Safe Coalition connections and multimodal hubs departments of transportation, an environmental justice analysis awarded almost $180,000 to 16 and several complete streets and connectivity corridor studies. the Heartland Civic that examines the impact of projects that focus on education, Collaborative and other the investments on vulnerable enforcement and emergency Tracking performance populations, and an examination services. These are pillars outlined academic, business and of how projects impact progress in its Together Toward Zero MARC collects data to gauge the industry representatives from toward performance targets. Transportation Safety Blueprint that performance of our transportation Illinois, Iowa, Kansas, Missouri system. In addition to tracking aims to reduce roadway fatalities. and Nebraska are embarking How We Move KC things such as walkability, bridge Operation Green Light on the creation of a shared Conducted in the spring of 2019, and pavement condition, roadway this survey asked residents to self- This cooperative effort continued fatalities and on-time transit freight technology plan. report how they move throughout to improve the coordination of performance, MARC produces a traffic signals and incident response congestion management report Funded by a Federal Highway MORE 2019 ACTIVITIES MORE 2019 the region. This travel behavior Administration National information is used as a foundation across the region with a focus on to monitor, measure and diagnose when developing travel models for updating technology and improving the causes of current and future Economic Partnership long-range planning. The project cybersecurity protection on the congestion. In 2019, this report grant, the plan will examine included a side-by-side comparison system. Grandview and Blue Springs was revamped to be more user- economic connections critical between the survey results and joined the cooperative in 2019. friendly and offer an interactive map that allows the user to focus to freight flow within the those produced by Replica, a Planning Sustainable Places synthetic travel data model based on areas, times and types of states and major metropolitan on a variety of third-party data The Planning Sustainable Places congestion. areas and deliver a blueprint sources. (PSP) program aims to further the for action and implementation. creation of vibrant places that offer

112,505,422 tons 3,633 bridges 23.9 minutes 2,020 miles of biking 739 traffic signals of freight moved average commute time and hiking trails coordinated through through the region Operation Green Light

5 Competitive Economy 6 2019 HIGHLIGHTS evaluate choices. evaluate to lens equity up, an using bottom the works from decision-making that development and and discussion by the growth included decisions in are most impacted those that inclusive ensure focus isto prosperity. Acentral promoteto and national local leaders collaborativebetween effort ongoing an Partnership, Prosperity of Shared the eventThe part was City region. for Kansas the strategies conversations innovative about and inclusive challenges to growth honest and open to leading disparities, about racial research and data reviewed current Participants Forum. for Prosperity aShared City region Kansas the in organizations faith-based and philanthropic civic, and nonprofit, local governments businesses, representing leaders 200 convened more than October, KCIn partners Rising Shared ProsperityPartnership opportunity, focusing on workforce development systems and postsecondary educational attainment using research analysis. and using attainment educational postsecondary and systems development workforce on focusing opportunity, economic economy expand inclusive and metropolitan of the to enhance performance the partners regional with works MARC Educational AssetInventory find out they out find offer2,261sectors. these a total of in credentials 33surveyed public, nonprofitand for-profituniversities to colleges and Thereport theregion. within located institutions nonprofitpostsecondary are available that at public,and sectors private high-growth specific these provides in acomprehensive inventory The overview of programs degree life sciences. and technology information insurance, and finance architecture, and engineering regional manufacturing, economy: the to advanced important sectors City region for five availableindustry Kansas the credentials in postsecondary the captures that Inventory, Asset Education areport workforce, education, the with civicproduce to nonprofit and leaders partners GradForceKC MARC the initiative, year,Each through available of credentials. educational currently a clear understanding requires industry and education between connections strong Building Updated CEDS plan KC Rising Quality of Life Report Looking Ahead In 2019, MARC updated the KC Rising brings together According to the 2019 report, Comprehensive Economic civic and business partners more than three quarters of TALENT TO INDUSTRY EXCHANGES Development Strategy (CEDS) to strengthen the regional adults in the metro area rate plan, which provides an economy and foster inclusive their quality of life as good Work is underway on two new economic roadmap to help prosperity. In 2019, MARC or excellent. The annual Talent-to-Industry Exchange (TIE) diversify and strengthen the continued tracking the “big resident survey measures reports to be released in 2020. The regional economy. The plan dots” — metropolitan gross satisfaction with access to Technology TIE will examine the provides an analysis of the domestic product (GDP), quality quality education, health care, current regional economy, jobs and median household financial well-being, a sense of connection between education and integrates human and income — and other metrics physical safety and connection workforce in information technology physical capital into economic that compare us to peer metros, to community. and computer engineering. The planning, and offers metrics for offering insight on the impact of Public Sector TIE will look at evaluating progress. identified strategies. Workforce and Education Summit careers in local, state and federal government. KC Degrees Economic Forecast In December, more than KC Degrees continues its work According to MARC’s annual 100 people gathered at TIES are replicable public/private helping adult learners in the economic forecast (issued the Kauffman Foundation partnerships that bring industry region build pathways to new before the COVID-19 public Conference Center to discuss career options by earning health crisis), the region can pathways for inclusive regional and education groups together a high-quality credential or expect continued economic prosperity. The event featured to solve workforce challenges. degree. In 2019, working with growth over the next two years, keynote speaker Tawanna This business-led, sector-based

MORE 2019 ACTIVITIES MORE 2019 the DeBruce Foundation, but at a slower pace than the Black, founder and chief system is designed to improve KC Degrees rolled out the previous two years. The region’s executive officer for the Center the labor supply in key industry Agile Work Profiler, a college gross domestic product and for Economic Inclusion. Panel and career exploration tool that employment are both expected discussions tackled issues sectors, growing the human capital identifies career-related agilities to slightly outpace the nation’s such as advancing equity necessary to attract and retain and matches those skills with growth rate through late 2020. in education and creating companies in the region. Each TIE potential occupations. In 2021, the region will revert to a system to support adult process has an economic and labor its historical pattern of growing learners. slightly slower than the national analysis, a workforce action plan average. and an implementation plan.

103 KC Degrees 442 KC Degrees adult 2,261 credentials offered by 1,128,547 current graduates to date learners currently postsecondary education institutions in jobs in the Kansas enrolled five key regional economic sectors City metro

7 Effective Local Government Local Effective 8 2019 HIGHLIGHTS shared services to help cities and counties work more efficiently and effectively. and to counties and cities work efficiently more help services shared and efforts develops and collaborative governments, to local services technical and assistance training high-quality provides MARC management, analytics and communicating with data. with communicating and analytics management, data region the in across 250 practitioners federal train University to the a collaborative with effort and VolckerHopkins Johns Alliance support award will GEAR The MARC. Challengeaward to Center Effectiveness$300,000 Government Advanced Research (GEAR) 2019, in a awarded Also Administration U.S. the Services General public workers sector levels. at all “upskill” to priority the developmentearly whoan identified as academy data of a partners convened of MARC initiative, aregional coalition of the G2U part As among public employees sector appliedskills research. conducting and region’s the growing pipeline for talent public jobs, sector developing new City, (G2U)Government-to-University Kansas focusingon in Initiative 2019,In Volcker the with new the launch to partnered MARC Alliance G2U InitiativeandGEARChallengeAward with similar housing issues to work to issues housing on together joint solutions. similar with of for cities cohorts opportunities policies region creating the and in ofpilot successful studies project’s case by sharing recommendations work 2020, implement Coalition to will the First Suburbs the Through for regional workforce solutions. practices best housing, and maintain and to build opportunities developmenteconomic suburbs, first-tier in and affordability housing on challenges focused around summit The development on economic suburbs. impact first-tier their in workforce housing challenges discuss and to Missouri, Gladstone, in aregional housing summit attended experts national stakeholders and July 2019,In regional of Coalition, First Suburbs members the Regional housingsummit Government shared IT services and renewed parks and recreation, health and Looking Ahead Training Institute the master agreement with the human services, public works, Institute for Building Technology courts and legal services, human MARC’s Government Training and Safety for building, services, information technology, WORKFORCE HOUSING Institute (GTI) continues to development and planning community development and provide training for local Following up on the First Suburbs services. public administration. governments in the Kansas Coalition Regional Housing City region. During the past Cooperative purchasing Managers Roundtable Summit in July 2019, MARC will year, 9,030 people attended In 2019, the Kansas City Regional In 2019, the Managers convene partner agencies over the 237 GTI training classes and Purchasing Cooperative (KCRPC) Roundtable celebrated its events. More than 60 people next year to coordinate strategies helped local governments save 40th year of networking and successfully completed program aimed at addressing the need more than $833,578 on shared regional problem solving. The requirements for one of GTI’s for workforce housing across contracts for commonly used bimonthly meetings of city and certificate programs focusing on products and services, as well county administrators include the metro. supervision, customer service, as higher-priced items, such presentations focusing on the administrative professionals and As part of this effort, MARC will as fire trucks, ambulances and legislative agendas for Kansas facilitation. GTI also provided 27 public works equipment. Since and Missouri, downtown partner with United Community customized training programs its inception in 2003, KCRPC has redevelopment, economic Services of Johnson County to local governments with 1,094 helped local governments save development projects in suburbs, to develop a public awareness participants. $13.1 million. how cities can reenvision their toolkit to help local governments Shared services aging commercial corridors, and communicate with residents Youth Career Expo growing the next generation of MARC encouraged cities More than 3,200 students city and county managers. about affordable housing issues

MORE 2019 ACTIVITIES MORE 2019 and counties in the Kansas and teachers from 50 metro- and implement action steps from City region to complete the area high and middle schools Salary Survey Nationwide Cybersecurity Review the summit report. MARC will attended the 2019 Public Service More than 43 local governments self-assessment in 2019. The also continue discussions with Youth Career Expo to explore and organizations participated assessment helps identify ways community partners, such as high-demand careers in public in MARC’s annual salary survey to reduce cybersecurity risk, service. Hosted by cities and in 2019. The survey provides LISC Greater Kansas City, the and align policy and approaches counties in the region, the participants with easy online Civic Council of Greater Kansas to managing risk. MARC also expo highlighted key sectors access, searchable by job type, executed a regional purchasing City and others, to pursue forming of public service, including to compare salary and benefit contract for cybersecurity training a regional housing partnership. law enforcement, emergency packages with peer cities and software, issued an RFP for medical services, fire safety, counties.

$833,578 saved 9,030 attendees at 122 people 3,200 students and through regional 237 GTI training classes participated in teachers attended the cooperative purchasing and events Managers Roundtables Youth Career Expo

9 10 Safe & Secure Communities Secure & Safe 2019 HIGHLIGHTS recover with coordinated plans and high-quality training, exercises, technology and equipment. exercises, and training, technology recover high-quality and coordinated plans with and prepare, respond to protect, capabilities security homeland and region’s the services strengthen helps program emergency services MARC’s emergency systems. communications interoperable and 911 regional of the operation coordinates enhancement and ongoing MARC scheduled to end in September 2020. September in end to scheduled CCTA. Awarded July 2017, in was $2.25 grant million three-year this for preparation exercises in nine and courses 58 in training participated 2019, exercises In have numerous conducted. been courses, region the developing to training addition Guide. In offering and Coordination for Regional the aSpecial Incident annex and guide aplanning with develop aCCTA annex curriculum, CCTA acore solidify to training training previous and assessments jurisdiction through what learned was CCTA the Task regional partners, Force collaboration with in combined and Committee Coordinating by Regional the Led Homeland Security (CCTA). for Terrorist Complex prepare Attacks counties Coordinated 2019,in work of helping important cities and the continued MARC partners, community and local governments collaboration with In Regional partnersprepareforCCTA eventually be sent as part of 911 part sent as be eventually calls. 911 microwave allow to to photos videos will and network that on the bandwidth the NG911,to increase to planning started and selective allow to technologies, digital such for as routers migration for 911 new smart in region, invested the across equipment plan a replacement year, past created also the Over MARC capita basis. a per of costs regional 911 the maintenance and on system administrative operational, the share and points by publicused answering safety of 911 the implement to amodernization agree counties equipment regional 911 the to Kansas in counties Participating system. 2019,In Atchison and Douglas work connect continued to MARC Regional 911System Expansion Peer Support Program Preparing vulnerable Regional coordination Looking Ahead Now recognized as a national populations for disaster The Regional Homeland model, MARC’s Peer Support The Community Disaster Security Coordinating LOCAL JURISDICTIONS UPDATE Program continues to help first Resilience Network (CDRN) Committee (RHSCC) continued HAZARD MITIGATION PLAN responders in the Kansas City launched public awareness to oversee coordination metropolitan region cope with campaigns in 2019 to educate of planning, training and Every five years, cities, counties, personal and job-related stress. vulnerable populations, such as exercises, and sharing of school districts, public colleges The program, which promotes young children and older adults, information and resources, with and other special districts are mental well-being through about the risks of flooding, a focus on emerging threats, confidential support and stress severe weather and extreme lessons learned and effective required to prepare and update reduction training, is available to heat. Through targeted outreach, use of resources and assets. a hazard mitigation plan to be any employee of a public safety the campaigns also highlighted The RHSCC administered eligible for certain FEMA grants. answering point (PSAP) within proactive steps people can take federal and state grants the MARC region. In 2019, the to prepare for these types of totaling more than $6.6 million Over the past year, MARC has program handled hundreds of emergencies. in 2019. helped local jurisdictions in peer requests for support and Cass, Clay, Jackson, Platte and responded to over Dispatcher training Training and exercises Ray counties prepare a 2020 50 critical incident stress MARC’s public safety program In February 2019, the RHSCC Hazard Mitigation Plan. Focusing debriefings at PSAPs. hosted the region’s annual provided 63 training courses to on five priority natural hazards, approximately 781 dispatchers Training and Exercise Planning 911 operations and call takers in 2019. Last year’s Workshop to identify training the plan is designed to increase In 2019, 911 staff upgraded program introduced several new and exercise priorities resilience and reduce loss of

MORE 2019 ACTIVITIES MORE 2019 equipment at three PSAPs — and modified courses addressing to strengthen regional life, property, human suffering, American Medical Response, first responder and civilian capabilities. Over the past economic disruption and disaster Kansas City Kansas Fire secondary trauma, including year, the RHSCC’s Training Department and Kansas City alternatives to unhealthy coping; and Exercise subcommittee assistance costs from natural Kansas Police Department — the basics of nutrition; and coordinated training for 120 disasters. to the VESTA 9-1-1 platform. the benefits of meditation and courses and eight conferences, Due to the current public health The upgrade of these three mindfulness as ways to mitigate and hosted 35 tabletop, PSAPs marks the completion of stress, regulate emotions and functional and full-scale crisis, it is expected that the a multi-year transition of all improve health. exercises. plan will be completed by late regional PSAPs to a NG911 summer 2020. capable solution.

1,552,246 emergency 911 calls The RHSCC administered 911 volunteers provided 781 dispatchers and call takers answered, with 82.1% coming $6.6 million in federal presentations to 5,000+ students attended 63 public safety from wireless devices and state grants from more than 50 area schools communications trainings 11 12 Thriving Older Adults Communities & 2019 HIGHLIGHTS quality assurance for the statewide network. network. for statewide the assurance quality oversight for facilitators, and support and training of funds, distribution licensing, administration, hub provides The centralized communities. our in programs offer to andsupport education health Missouri throughout network Agencies hub the for as on Aging Area serves MARC engagement. community habits, and physicalhealthy eating activity increasing and providers health with communicating medications, goals, developing problem-solving, managing plans, action falls, reducing focus on setting and conditions chronic workshops The address skills. self-management learn and charge of health take their to empower adults 2019. in 32 205 to participants EBPs The include workshops to designed from in service, increase asignificant in resulted for communities our (EBP) MARC’sPrograms focus on offering Evidence-Based enhanced Evidence-Based Programs populations, and also promote public health through healthy, active lifestyles and nutrition for area residents. for nutrition and healthy, through lifestyles health promote public also and active populations, disadvantaged and adults older including region’s the for residents, systems vulnerable most support strengthen help programs MARC 2020 Censusengageshard-to-countpopulations $48 millionper year. An undercount ofonly1%couldcostthe KansasCityregionmore than assistance, schools,hospitals, highwayconstructionandpublicsafety. each yeartosupportvitalcommunity servicesforhousingandfood Census dataguidestheuse ofmorethan$675billioninfederalfunds populations tocompletethe surveyonline,byphoneormail. coordinating aregionalawarenesscampaignandengaging hard-to-reach based organizations,businesses,schoolsandothers.The committeeis early 2019andincludeslocalgovernments,community-based andfaith- The KansasCityRegionalCompleteCountCommittee wasformedin throughlocallybased,targetedoutreachefforts. promote the2020census regional fundingsupport,MARCconvenedacoalition ofstakeholdersto to promotetheimportanceofacompleteandaccurate censuscount.With MARC partneredwithlocalgovernmentandcommunity leadersin2019

CoverKC to address payment models to Managed Services Network support CHW services. Looking Ahead For the seventh year, MARC, MARC’s work to build coordinated DOUBLE UP FOOD BUCKS with funding from the Health KC Communities for All Ages social health interventions through Forward Foundation, supported a network of community-based In 2019, the Communities for All In 2019, MARC concluded a Food health insurance navigators and service organizations moved into Ages program recognized the Insecurity Nutrition Incentive application counselors who help its implementation phase in 2019, progress of six local governments consumers enroll in coverage developing health care contracts, grant from USDA that supported as Communities for All Ages, through Healthcare.gov and better designing workflows and initiating Double Up Food Bucks (DUFB), bringing the total to four bronze understand health insurance centralized intake and referral an incentive program that allows level cities, four silver level cities benefits. The CoverKC coalition services. The MSN also provides and seven gold level cities. SNAP users to double their ran ads promoting the availability in-home specialist support for high- Through the Aging Mastery purchases for fresh produce. of free, local help through safety risk clients and coordinates back Program (AMP), 16 classes were More than $2 million in incentives net clinics, hospitals and social office functions. offered in the area, teaching nearly service organizations. More than were redeemed during the four- 250 adults the value of making the 61,000 consumers in the Kansas Veteran-directed Care year grant, with the majority of most of their older years through City region selected a plan through Working with the Department of participants reporting that their modest lifestyle changes. HealthCare.gov during the 2020 Veterans Affairs, MARC’s Aging families ate healthier while using enrollment period. Homelessness Management and Adult Services department the program. managed referrals, provided Community Health Workers Information System assessments, helped with Local and regional funds were The KC Regional Community In 2019, MARC enhanced the care plans and managed care obtained to continue the program Health Worker Collaborative online system used by 34 area relationships between veterans in the Kansas City area and

MORE 2019 ACTIVITIES MORE 2019 continued its work to integrate agencies supporting clients and care providers. These services parts of Kansas and Missouri. experiencing homelessness in our Community Health Workers (CHWs) are offered to veterans who Approximately 50 farmers into the region’s health and human region by updating to the latest wish to choose their own care services systems. In 2019, the HUD standards, improving data worker to maintain independence markets and 19 grocery stores collaborative worked with the quality and providing guides to in the community and avoid will participate in the 2020 state of Missouri on new CHW empower agencies to resolve institutionalization. In 2019, DUFB project. K-State University training curriculum to align with system issues on their own. In MARC supported an average of Research and Extension us in addition, MARC received HUD’s core competencies, developed 25 veterans and their families joining the partnership and will a train-the-trainer program and HMIS Capacity Building Grant to each month. help coordinate farmers markets worked with community partners further improve the system. in Kansas.

$1,187,534 of Double Up Food 490,979 meals 119,416 meals 2,686 hours of Bucks redeemed by SNAP delivered to older served to older people community care users for fruits and vegetables people at home at senior centers management

13 Quality Early Learning MARC’s early learning and Head Start programs provide leadership and coordination to build a robust early learning system with strong families, skilled teachers, quality programs, supportive communities, sustained and sufficient funding, and multi-sector collaboration.

Successful federal reviews Training for child care providers In 2019, MARC’s Head Start program completed two successful federal Since August 2018, MARC’s Early Learning department has provided reviews. During the first review, the Office of Head Start learned more oversight for the Educare program. Educare provides resources, training about the MARC Head Start program design and how community health opportunities and technical assistance at reduced costs to child care workers empower Head Start families to become self-reliant and engaged providers in Cass, Clay, Jackson, Platte and Ray counties in Missouri. in their community. During the second review, MARC staff demonstrated Child care providers can attend workshops in child development, how a high-quality program can promote positive outcomes and cognition, motor skills, behavior problems, and child abuse and neglect. school readiness for children. The Office of Head Start also conducted In 2019, the program provided quality improvement coaching visits to 61 interviews with leadership, reviewed data and visited 16 partner sites. providers, supporting technical, business development and curriculum planning efforts. The Educare program held 82 trainings with more than Each federal review focused on multiple aspects of the program’s design 1,300 early child care providers. In 2019, the Educare courses focused and implementation, including management, child development services, on providing creative spaces for children, helping children with trauma, enrollment and attendance, and community engagement. The program supporting language development and standards for professionalism. The

2019 HIGHLIGHTS performance summary gave MARC’s Head Start program and the direct Missouri Department of Social Services provides funding for Educare service providers a positive assessment, reflecting the value and efficacy and the majority of funding goes to direct service providers. of the program’s new delivery structure. 14 Assessing children’s Early learning landscape Partnerships for Looking Ahead development Early learning staff worked with professional development Early learning teachers at MARC’s research services team The Early Learning Workforce HEAD START WEBSITE MARC Head Start schools and to develop the Greater Kansas Development Technical Work centers use the Desired Results City Early Learning Landscape Group collaborated with the MARC’s Head Start program Developmental Profile (DRDP) (GKC-ELL) regional data tool. University of Central Missouri is working with an outside early childhood assessment This tool was designed to to launch a pilot program technology firm to create a new system to track and support provide accessible and reliable that gives early education website. The new website will children’s progress toward information to policy makers, teachers the opportunity to goals for their learning and community leaders and early earn microcredentials. This be used as an outreach tool development. Three times each education administrators. The program involves a series of for families who are not yet year, educators review each GKC-ELL includes interactive three certificates, each serving enrolled in Head Start or Early child’s developmental progress. maps to display demographic, as stackable credentials for Head Start programs. Parents Most children demonstrated economic, health care and teachers to earn credits toward a with children already enrolled progress in all levels across the community asset information. The bachelor’s degree at about half DRDP continuum during the tool can also generate printable the cost of traditional courses. in a Head Start program will be program year. reports. able to receive program updates Parents supporting parents on the new website. CHWs support families ELPP expansion In 2019, MARC’s Head Start Staff working for direct service During its 2018–2019 program Building on a successful 2018 program received a grant to year, MARC’s Head Start program quality improvement pilot support Parent Cafés and providers will use the website to continued contracts with two program, early learning staff associated trainings. Parent Cafés learn about upcoming trainings MORE 2019 ACTIVITIES MORE 2019 Community Health Workers implemented the Early Learning are structured discussions where and access resources. (CHWs) who provided support Program Profile (ELPP) at 12 parents and caregivers talk for Head Start families. The additional sites in partnership openly about the struggles and Throughout this process, MARC CHWs helped families complete with Wyandotte County’s Start joys related to raising a family. staff is working with designers their health requirements, which Young program. The ELPP The grant provided funding to create a new brand for the included identifying a medical includes assessments, baseline for four Parent Café Training Head Start program. and dental home, scheduling indicators, quality improvement Institutes, which taught parents medical and dental appointments, goals, technical assistance, and community partners how to and applying for or renewing professional development and lead their own Parent Cafés. health insurance. modest grant funding. MID-AMERICA REGIONAL COUNCIL

2,336 families received MARC Head Start centers and 86% of Head Start 87% of Head Start services and supports classrooms served 321 children children had up-to-date children had up-to-date with a diagnosed disability. physical exams. oral health exams

15 Healthy Environment MARC develops policies, processes and projects that help keep the region’s air and water clean, reduces the amount of waste sent to landfills, protects and conserves green infrastructure, and promotes climate resilience.

Climate Action Playbook Green Infrastructure Framework In 2019, MARC’s Transportation and Environment department Green infrastructure is an important part of restoring the natural collaborated with more than 100 regional elected officials involved in management of stormwater in the region and creating a healthier Climate Action KC. The goal of the group is to advance climate solutions environment. In 2019, MARC released the Green Infrastructure on a local and regional level. Framework, a document with detailed recommendations for better integration of traditional metal and concrete infrastructure with natural The collaboration included multiple workshops and the publication of green elements like rain gardens, street trees and native landscaping. the Climate Action Playbook, a collection of climate strategies based The framework introduced layered diagrams of green infrastructure in a on regional and national success stories. The playbook’s launch event in built environment that serve as a centerpiece to the Green Infrastructure December 2019 drew 250 attendees and used live polling technology to Executive Summary and provides guidance in the development of office develop a consensus on the highest priority focus areas for the region. parks, public spaces and neighborhoods. The Green Infrastructure The playbook highlights locally proven strategies to slow down or reverse Advisory Committee will continue to work with local governments and climate trends and provides a template that local governments can adapt area stakeholders to update ordinances to promote the use of native plants

2019 HIGHLIGHTS to their own unique resources and challenges. In 2020, partners will in public places and incentivize the protection of existing green resources formulate a regional Climate Action Plan to facilitate climate mitigation, like tree canopy. adaptation and resilience. 16 AIR QUALITY WATER QUALITY Plogging event 2019 ozone season Education campaigns Stormwater conference WQEC also held its first The Air Quality public education The MARC Water Quality Public ever Plog-a-thon event. From March to October each committee uses advertising and Education Committee held the “Plogging” is a combination year, MARC issues a daily social media to inform the public third KC Urban Stormwater of jogging and picking up litter, a practice that has SkyCast forecast to alert area about the health impacts of air Conference in 2019. The residents of potentially high pollution and simple actions conference convened stormwater become popular worldwide people can take to reduce professionals from across the among people wanting to levels of ozone pollution. emissions that lead to ozone country to discuss pollution improve their personal health During the 2019 ozone formation. caused by stormwater runoff as well as that of their local season, an exceptionally environment. With support in urban areas and what steps rainy summer helped keep The committee also works with residents and local leaders can from Run 816 and the KC area businesses through the take to mitigate that pollution. Marathon, participants netted ground-level ozone in check. Workplace Partnership, engaging There were 201 registered 283 pounds of litter along No ozone alerts were issued, 160 area businesses in efforts attendees who heard ideas a 3-mile course spanning and ozone monitors showed to keep the region’s air clean. from nonprofit organizations, Westport, Brush Creek, the Plaza and other parts of no exceedances of the federal Participating organizations regulatory entities, engineering health-based standard for receive monthly newsletters with firms, parks departments and southern Kansas City. tips on alternative transportation, professionals in planning, public ground-level ozone set by the energy reduction and other ways works and utilities. Grants U.S. Environmental Protection to help reduce ozone pollution. Each year, the Water Quality Agency (EPA). EPA uses a Messaging and outreach Education Committee offers rolling three-year average to MORE 2019 ACTIVITIES MORE 2019 Community outreach The award-winning water quality funding opportunities to local nonprofit and educational determine compliance with the During the spring and fall, educational videos continued standard. Based on the rolling MARC’s air quality program to run, illustrating the impact of organizations for education partnered with local governments litter on water quality. The star of and outreach to help reduce average, the region remained to host nine voluntary emissions the videos — an animated water stormwater runoff and in attainment, with average and gas cap testing clinics. The droplet — was also featured in improve the quality of local ozone levels below the EPA waterways. events help area residents learn messaging campaigns telling standard of 70 parts per billion. about air quality, save money and residents, “If it’s on the ground, reduce pollution by identifying it’s in our water.” This friendly In 2019, the committee if their car may need simple character was also the subject awarded six grants totaling maintenance. of a naming contest among area $25,000. Recipient grade school students and will organizations included Green In 2019, MARC air quality program continue to show up in branded Works, which provides staff attended six outreach giveaways, playing cards and real-world entrepreneurial events, including concerts, back- even educational video games guidance and experience to-school fairs and movie nights. in 2020. for area students focusing During these events, MARC staff on consumer products with handed out air quality education green innovations, as well as materials, including children’s Missouri River Relief, a group books, bike maps, fliers and tire that organizes community pressure gauges. cleanups, focused on non-point contamination and debris.

17 Transforming vacant lots systems increases sorting More at Work program and Looking Ahead MARC Water Quality costs and decreases value answered 1,106 telephone department staff teamed up of materials, resulting in local calls on the district’s recycling markets refusing materials. To information line. PLANNING IN THE FACE with the Urban Neighborhood OF CHANGING CLIMATE Initiative to host Vacant to increase public awareness of Vibrant, a regional vacant lot the need to improve recycling RecycleSpot.org, the MARC’s Transportation and summit. The event brought practices, SWMD produced district’s recycling education Environment department received together individuals and advertisements focused on website, served more than hard-to-recycle materials like 101,000 users in 2019, an support from a Federal Highway organizations from across the Administration pilot program grant region who use an array of plastic bags, with instructions increase of 22% from the green infrastructure techniques on their proper disposal. previous year. to explore transportation planning to spur social, environmental in the face of a changing climate. and economic prosperity District grants Household hazardous Projected changes in extreme for residents in the region. In 2019, SWMD awarded waste collection weather will have substantial Attendees learned how to use grants to 14 projects totaling Since 1997, the SWMD has implications for transportation, a local vacant lot mapping tool, $560,032. The grants included coordinated household hazard mitigation and emergency as well as methods for working the re-opening of a drop- hazardous waste collection with native plants. off recycling center, market events around the region to services in the Kansas City region. research for compost, glass help residents safely dispose The program, planned for mid- SOLID WASTE recycling education and of toxic household products. 2020, will focus on how changes MANAGEMENT collection infrastructure, and In 2019, 36 communities in precipitation patterns may startup capital for KC Can participated in the program, Recycle More, Recycle effect the Blue River watershed MORE 2019 ACTIVITIES MORE 2019 Compost, which provides food collecting 193 tons of waste and on the vulnerability of critical Better campaign waste pick up for businesses. at 11 mobile community The MARC Solid Waste events. Between mobile and transportation infrastructure in Management District (SWMD) Outreach permanent facilities, a total the surrounding area. Facilitated continued its outreach to SWMD staff made 15 of 909 tons of household conversations will explore different educate residents about what presentations to community hazardous waste was approaches to adapt to these can and cannot be recycled in organizations, engaged 17 collected in 2019. changes and which may most curbside bins. Contamination new partners for the Recycle of single-stream recycling effectively reduce risk to an acceptable level.

The Climate Action 909 tons of household hazardous 283 pounds of litter Partnered with local governments Playbook provides 59 waste collected at mobile events collected during to host nine voluntary emissions suggested actions for and permanent facilities plogging event and gas cap testing clinics local governments 18 Exemplary Core Capacities In addition to its programmatic work, MARC’s core back-office functions ensure effective operations that include financial management, human resources, information technology, data management and communications. MARC also uses these core capacities to support external partners through shared services, effective use of technology and innovative approaches to regional problem solving.

Data management and analysis — MARC collects Grant management — MARC’s finance team Management Team and analyzes data to inform policy making and administered more than 100 unique funding streams planning using a variety of advanced tools, including in 2019, documenting expenses and reporting to • David A. Warm, Executive Director GIS, statistical modeling and data visualization. In funding agencies as required. • Ron Achelpohl, Director of 2019, research services provided metrics for KC Rising Facility and event management — The MARC Transportation and Environment and prepared data and shared information on the conference center provides a venue to convene local, Director of region’s quality of life via the Quality of Life website. • Carol Gonzales, state and federal officials to advance regional efforts, Finance and Administration Innovation — Through work of the chief innovation provide training and conduct committee work and Director of officer in 2019, MARC reviewed, streamlined and public meetings. MARC’s staff also provided logistic • Frank Lenk, Research Services modernized several key internal processes. Enhancing support for large events in outside venues. • Marlene Nagel, Director of data management, analysis and accessibility Publications and online communications — MARC’s Community Development continued as a priority in all areas of MARC. Work public affairs team uses a variety of printed and to increase regional capacity to identify, access electronic communications to provide information, • Jovanna Rohs, Director of Early and share data and information occurred through engage stakeholders, share best practices and Learning and Head Start trainings, workgroups and partnerships with higher promote positive change. In 2019, the “On the MARC” education and local governments, and will continue • James Stowe, Director of Aging blog was launched and the use of interactive tools for and Adult Services into 2020. online presentation of data and analysis increased.

19 2019 Budget

REVENUES Federal, state & private grants $50,661,750 Local government dues $81.9 $1,650,852 million Fees for services $10,872,503 Contributed services (non-cash) $9,956,801 Internal transfers $8,589,727 Investment income $199,397

EXPENSES Direct program expenses $31,653,938 Contractual services 2019 Funders $17,440,845 FEDERAL $81.9 • U.S. Department of Agriculture million Contributed services • U.S. Economic Development Administration $9,956,801 • U.S. Department of Health and Human Services Transfer to other funds • U.S. Department of Homeland Security $782,016 • U.S. Department of Housing and Urban Development Personnel $22,156,903 • U.S. Department of Transportation • U.S. Department of Veterans Affairs • U.S. Environmental Protection Agency • U.S. National Park Service Note: Approximately 72.8% of cash revenue was passed through to local governments and service providers in 2019. NATIONAL ORGANIZATIONS Because MARC’s budget typically includes more than 100 active grants that operate on • Volcker Alliance different schedules, it is not unusual for expenses to exceed revenues, or vice versa, in a given calendar year.

20 STATE* LOCAL GOVERNMENTS AND AGENCIES* • KC Scholars • Kansas Department of Health and Environment • Nine counties and 119 cities in the MARC region • KC Healthy Kids • Kansas Department of Transportation • Blue Cross Blue Shield of Kansas City • Margaret A. Cargill Foundation • Kansas Division of Emergency Management • Kansas City Area Transportation Authority • Menorah Heritage Foundation • Kansas Highway Patrol • Regional hospitals and emergency • Missouri Foundation for Health • Missouri Association of Area Agencies on Aging services agencies • National League of Cities • Missouri Association of Councils of Government • REACH Healthcare Foundation • Missouri Department of Conservation FOUNDATIONS AND NONPROFITS • reStart, Inc. • Missouri Department of Health and • DeBruce Foundation • Sosland Foundation Senior Services • Ewing Marion Kauffman Foundation • St. Louis University • Missouri Department of Natural Resources • Family Conservancy • Truman Heartland Community Foundation • Missouri Department of Public Safety • Francis Family Foundation • United Way of Greater Kansas City • Missouri Department of Social Services • George Baum Family Foundation • University of Missouri • Missouri Department of Transportation • George H. Nettleton Foundation • Washington University • Missouri State Emergency Management Agency • Marion and Henry Bloch Family Foundation • Wyandotte Health Foundation • Missouri Housing Development Commission • Hall Family Foundation • WJ Brace Charitable Trust, Bank of • Health Forward Foundation America, Trustee • Heartland Conservation Alliance *Includes pass-through federal funds 21 MARC Committees AGING SERVICES • E-RAPIO • Commission on Aging and subcommittees: • Complex Coordinated Terrorist • Community Center Administrators Attack Task Force • Silver-Haired Legislature Delegation • MARC Health Care Coalition • Managed Services Network Steering Hospitals Committee Committee • Area Maritime Port Security COMMUNITY DEVELOPMENT Committee • First Suburbs Coalition • Community Disaster Resiliency • KC Communities for All Ages Advisory Board Network • Homelessness Management Information • Metropolitan Emergency Managers System Oversight Committee and Users Committee (subcommittees listed on Committee website) • Sustainable Places Policy Committee • Mid-America Local Emergency • GradForce KC Steering Committee Planning Committee • Regional Workforce Intelligence Network • Mid-America Regional Council • Regional Community Health Workers Emergency Rescue Collaborative PUBLIC SAFETY • Cybersecurity Task Force • Public Safety Communications Board • Solid Waste Management District and subcommittees: • Destination Safe Coalition Management Council • Public Safety Communications Users • Goods Movement Committee • Household Hazardous Waste Task Force • Regional Interoperability Committee • Highway Committee • Solid Waste Management District Grant • Metropolitan Area-Wide Regional Radio • Regional Transit Coordinating Council Review Committee System (MARRS) Board • Active Transportation Programming EARLY LEARNING RESEARCH SERVICES Committee • Partners in Quality (subcommittees listed on • KC Metro GIS • Kansas and Missouri Surface website) • Technical Forecast Committee Transportation Program Committees • Mobility Advisory Committee • Head Start Policy Council TRANSPORTATION AND ENVIRONMENT • Head Start Advisory Committee • Regional Water Quality Public Education • Air Quality Forum and subcommittees: Committee • Head Start Health Advisory Committee • Air Quality Public Education Committee EMERGENCY SERVICES • Conformity Consulting Agencies PROFESSIONAL ROUNDTABLES • Regional Homeland Security Coordinating • Connected KC 2050 Steering Committee • Managers Roundtable • Committee and subcommittees: Work Group • Planners Roundtable • Law Enforcement • Operation Green Light Steering Committee • Kansas City Regional Purchasing • Geographic Information Systems • Sustainable Places Policy Committee Cooperative • Port Security • Total Transportation Policy Committee and • Metropolitan Official Health Agencies of the • KC TEAM subcommittees: Kansas City Area • KC Regional Fusion Center • Regional Transportation Plan 2050 • Regional Association of Public Information • Policy Steering Committee Officers • Public Health • Aviation Committee • Regional Information Technology Managers • Training and Exercise • Bicycle-Pedestrian Advisory Committee Association • Functional and Access Needs

22

The MARC Region

DEARBORN ELMIRA IATAN PLATTE COUNTY EDGERTON RAY COUNTY

CAMDEN POINT HOLT RIDGELY LAWSON

WESTON CLAY COUNTY TRACY SMITHVILLE EXCELSIOR ESTATES HOMESTEAD EXCELSIOR CRYSTAL LAKES PLATTE CITY KEARNEY SPRINGS EASTON WOOD HEIGHTS

FERRELVIEW MOSBY RICHMOND LEAVENWORTH FARLEY PRATHERSVILLE HARDIN WEATHERBY LIBERTY LAKE LAKE MISSOURI CITY LANSING WAUKOMIS GLADSTONEPLEASANT VALLEY ORRICK HENRIETTA PLATTE WOODS OAKVIEW GLENAIRE PARKVILLE OAKWOOD PARK CAMDEN LEAVENWORTH LAKE OAKWOOD SIBLEY NORTHMOOR OAKS CLAYCOMO FLEMING COUNTY RIVER BEND RIVERSIDE AVONDALE BIRMINGHAM RANDOLPH WYANDOTTE SUGAR CREEK LEVASY TONGANOXIE BASEHOR COUNTY NORTH KANSAS CITY BUCKNER KANSAS CITY, KS BONNER INDEPENDENCE JACKSON SPRINGS EDWARDSVILLE KANSAS CITY, MO COUNTY ROELAND WESTWOOD LAKE PARK LAKE MISSION WESTWOOD HILLS TAPAWINGO GRAIN LINWOOD QUIVIRA FAIRWAY MISSION WOODS VALLEY MERRIAM MISSION HILLS SHAWNEE RAYTOWN BLUE OAK PRAIRIE SPRINGS GROVE KANSAS MISSOURI DE SOTO VILLAGE LENEXA UNITY VILLAGE

LAKE JOHNSON LEAWOOD LEE'S SUMMIT LOTAWANA COUNTY OLATHE GRANDVIEW OVERLAND LONE JACK PARK GREENWOOD „ 2 states

GARDNER LOCH LLOYD LAKE PLEASANT HILL BELTON WINNEBAGO „ 9 counties RAYMORE BALDWIN PARK EDGERTON SPRING HILL RIVERVIEW „ 119 cities ESTATES STRASBURG PECULIAR „ 4,423 square miles CLEVELAND MIAMI COUNTY EAST LYNNE LAKE ANNETTE „ 2 million people HARRISONVILLE GUNN CITY

WEST LINE PAOLA FREEMAN

LOUISBURG CASS COUNTY GARDEN CITY

OSAWATOMIE DREXEL ARCHIE CREIGHTON

FONTANA

23 Non-Profit Org US Postage PAID Permit No. 6412

MID-AMERICA REGIONAL COUNCIL

600 Broadway, Suite 200 Kansas City, MO 64105-1659

www.marc.org