City Manager's Office 215 E. Mckinney St

City Manager’s Office 215 E. McKinney St., Denton, TX 76201  (940) 349-8307

MEMORANDUM

DATE: August 7, 2020 TO: The Honorable Mayor Watts and Council Members FROM: Todd Hileman, City Manager SUBJECT: Friday Staff Report

I. Council Schedule

A. Meetings

1. Public Utilities Board Meeting on Monday, August 10, 2020 at 9:00 a.m. via video/teleconference – City Council Work Session Room.

2. Cancelled - Historic Landmark Commission on Monday, August 10, 2020 at 3:00 p.m. in the City Council Work Session Room.

3. Cancelled - Mobility Committee Meeting on Tuesday, August 11, 2020 at 9:00 a.m. in the City Council Work Session Room.

4. Special Called - Work Session of the City Council on Tuesday, August 11, 2020 at 1:00 p.m. via video/teleconference – City Council Work Session Room (Public Comment Available).

5. Economic Development Partnership Board on Wednesday, August 12, 2020 at 11:00 a.m. via video/teleconference – City Council Work Session Room.

6. Cancelled - Agenda Committee Meeting Wednesday, August 12, 2020 at 2:30 p.m. in the City Manager’s Conference Room.

7. Cancelled - Downtown Economic Development Committee on Thursday, August 13, 2020 at 8:30 a.m. in the City Council Work Session Room.

8. Use-of-Force Ad Hoc Committee Meeting on Thursday, August 13, 2020 at 6:00 p.m. via video/teleconference – City Council Work Session Room.

II. General Information & Status Update

A. Pending Council Requests Work Session Topics – Pursuant to Ordinance No. 19-2026, the following items will be discussed during the August 11 City Council work session. Each week, the topics that will be presented during the next week’s agenda will be

OUR CORE VALUES Integrity  Fiscal Responsibility  Transparency  Outstanding Customer Service included in the Friday Report the prior week. Staff contact: Stuart Birdseye, City Manager’s Office

• Allowing 3-minute comments from individual members of the public at all City Council work session items • Requestor: Council Member Armintor • Council Member Request: I want to make a 1-minute pitch to allow 3-minute comments from individual members of the public at all City Council work session items, in the spirit of the recent House Bill 2840 regarding the Texas Open Meetings Act. Current Denton City Council open meetings policy allow public comment on all regular session individual items & public hearing items (in addition to “open mic” & scheduled reports), but at work sessions we only allow public comment on consent agenda items, with exceptions on individual work session items, only allowed by permission of the mayor. When that permission was granted at certain Council work sessions about Green Tree Estates, for instance, I believe that that public input positively influence the content and quality of our discussions and direction, and helped us get “outside the bubble" of the physical or virtual work session room, while allowing stakeholders to speak not only to Council at the deliberation table but to the public, both in real present time and archived for future posterity.

Although we’ve heard the argument that HB2840 doesn’t *require* public comment on all individual work session items, Legal Services of the Texas Association of School Boards interprets HB2840 to apply not only to open work session items up for a vote later that day, but to all items, even when the body doesn’t vote or take action on those items: https://www.tasb.org/services/legal-services/tasb-school-law- esource/governance/documents/hb2840-public-comment-and-testimony-at- board-meetings.pdf

Although other interpretations are possible, I think we best serve the public by embracing the spirit of this law as democratically and inclusively as possible - -not just to make the public "feel" included, but to actually include their voices in live public work session deliberations. The public is at the very top of our city government hierarchy --over Council, the City Manager, City Attorneys, and all city staff. Live real-time public input helps us do our jobs better, and the spirit of HB 2840 wants us to bring the public we serve to the table more at open meetings. I applaud the spirit and intent of that law and hope we can update our public participation policy accordingly.

• Staff Information: Public comment options during City Council meetings are outlined in the Rules of Procedure in Sec. 2-29 (4) of the Code of Ordinances (Exhibit 3). Specifically, section 2-29(4)(b) establishes rules for work session or workshop items, and says, "[a]s it concerns the workshop agenda, citizens or other interested persons may not participate in the session unless invited to do so by the mayor." And further, "[c]itizens should be advised of the nature of the work session, but that their input on these items is premature until such item is placed upon a city council agenda for final action. The purpose of this procedure is to allow the citizens attending the regular meeting the

2 opportunity of hearing the views of their fellow citizens in a more formal setting." The section ends with the option for a citizen wishing to provide input on an item to be "Any citizen may supply the city council a written statement or report regarding the citizen's opinion on a matter being discussed in a work session."

Allowing a public commenting period for work session items would require amendment of this section of the Rules of Procedure. To amend the rules of procedure, it is required to have two readings of the changes during a Council meeting before the matter is voted on. If directed by Council, staff can schedule an upcoming work session item to discuss the changes and receive input from council, or staff can draft the new language and schedule the readings and action items to amend the Rules of Procedure.

Council Member Armintor cites a Texas Association of School Boards (TASB) document to support the assertion that HB 2840 requires public comment on work session items. Neither the Texas Municipal League (TML) nor the City Attorney’s Office agree with the interpretation by TASB, as explained in both TML Legislative Update (page 2 of Exhibit 4) and the TML HB 2840 Q&A (page 4, question 6 of Exhibit 5). • Date Requested: August 6, 2020 • Requested Format for Response: Policy

B. Anti-Discrimination Ordinance Update – On November 5, 2019, Council Member Davis gave a one-minute pending work session request to hold a work session about a comprehensive anti-discrimination ordinance. During that meeting, a consensus of City Council supported moving forward with a work session about a potential ordinance, but directed staff to wait on the work session until the US Supreme Court made a ruling regarding whether Transgender and Gay rights were supported under the Civil Rights Act of 1964. In June, the Supreme Court ruled civil rights for these classifications were protected under this act. Now that a ruling has been made, staff is completing the information and presentation, and has tentatively scheduled a Work Session on September 15 for a full discussion and to receive Council direction. Additionally, the City Attorney’s Office will provide a brief for City Council outlining the Supreme Court ruling and the implications for the City of Denton in a future Legal Status Report. Staff contact: Sarah Kuechler, City Manager’s Office

C. MKOC Opening Update – As a quick update to City Council, MKOC is opening the shelter at reduced occupancy next week on Monday, August 10, Tuesday, August 11, and Wednesday, August 12 nights. More information will be provided in the next Friday Report. Staff contact: Dani Shaw, Community Services

D. Update on Customer Service Call Volumes - At the August 4 City Council meeting, staff briefed the Council regarding the unprecedented call volumes experienced by Customer Service due to a large number of disconnections. As mentioned at the meeting, the City has roughly 2,500 customer accounts eligible for disconnection in August. This is three times the normal amount for this time of year. With disconnections occurring, up to twice the normal amount of phone calls can occur on any given day through the month of August as customers are actively responding to

3 their interrupted service or to the notifications (by phone and letter) that they received over the past 1-2 months regarding outstanding balances. At peak times, the volume may exceed the City’s phone infrastructure capacity. During these periods, customers will report excessive wait times, being dropped from queue, and callback requests being lost.

To manage this volume and to avoid reaching the maximum capacity of our phone infrastructure, Customer Service will, with the assistance of staff from other departments, begin to triage calls as they enter the system with the goal with the goal of proving immediate assistance to priority needs and arranging callbacks for other callers unless agents are available at that time. Additionally, staff will be providing information in the hold messaging to allow customers the opportunity to proactively exit the call queue and provide information regarding their call via email. Staff will then respond to these diverted calls during periods of lower activity and after the call center has closed for the day. While this plan will not reduce calls, it will reduce the significant wait times and greatly improve the customer experience. This approach will be implemented beginning August 10.

Staff will continue to monitor our call activity and adapt our operations to ensure customers’ needs are met. Staff contact: Ryan Adams, Customer Service and Public Affairs

E. Local Assistance Letter to President Trump – Mayor Watts joined 290 other mayors across the United States in calling for President Trump to request $250 billion in direct, flexible financial assistance for cities in the COVID-19 stimulus bill that is currently being negotiated in Congress. The attached letter asks that funding be directly distributed from the federal government directly to local governments of all sizes, as opposed to pass through funding from larger jurisdictions, such as the County or State. In addition to more efficient funding access, the letter petitions the federal government to allow cities to utilize this new funding for revenue replacement. Under current rules, COVID-19 assistance funding to local governments must be used to reimburse incurred pandemic costs and cannot be used to make up for lost revenue caused by the effects of the pandemic. In permitting the use of funding for lost revenue, the City would have a critical tool to ensure the continuation of core services should the effects of the pandemic worsen in the coming months. Staff will update the Council as substantial progress is made on the proposed stimulus bill. Staff contact: Ryan Adams, Customer Service and Public Affairs

F. Committee on Citizen Engagement Update Report – In lieu of an August meeting, the Committee on Citizen Engagement was provided a brief overview of actions and issues relating to City communications. This update is attached so that the full Council may have access to the information. Staff contact: Ryan Adams, Customer Service and Public Affairs

G. Upcoming Resident Update – The August/September issue of the Resident Update newsletter is scheduled to hit mailboxes the week of August 10. This issue highlights the City’s response to the COVID-19 pandemic, how residents and businesses can find assistance through the City’s partnership with United Way of Denton County, the City Council election on November 3, the City’s FY 2020-21 budget process and how

4 residents can get involved, the new automated phone line for yard waste, the Police Department’s new Take Me Home program, and more. The resident update is attached and digital version of the newsletter can found online at www.cityofdenton.com/stayupdated. Staff contact: Justin Harmon, Public Affairs

H. City of Denton Landfill Permit Amendment Status– On June 25, the Texas Commission on Environmental Quality (TCEQ) held a public meeting to receive comments regarding the proposed modification to the City of Denton’s Landfill Permit. To date, the Agency continues to review and consider submitted comments as they prepare a Response to Comments, which is anticipated in the next 30 days. Upon completion, the State will mail a response to all commenters on questions asked/issues raised. At that time, the Executive Director will forward their recommendation to the Commissioners for consideration. Staff Contact: Brian Boerner, Solid Waste and Recycling

I. Green Tree Estates Update - As there is no Green Tree Estates (GTE) work session scheduled in the next week, staff wanted to provide the Council an update regarding permanent City water service. As you know, the City, at its cost under the emergency declaration and ordinances, brought water service to the eastern edge of the GTE subdivision in mid-July. This allows GTE landowners, should they decide to do so, to connect to City water by paying the impact and meter fees and installing their own private water line from the City’s meter bank at the eastern edge of GTE to their individual properties. As of August 6, seven (7) GTE landowners have paid the fees and are in the process of coordinating the installation of private service lines by a local plumber. Staff contact: Ryan Adams, Public Affairs and Customer Service

J. Council Contingency Funds – For the FY19-20 Fiscal Year, each Elected Official was allocated $1,700 as contingency funds that can be donated to local organizations. The remaining balances are listed below. Council Members should send any additional requests to expend their contingency funds by the end of the day on Friday, August 21 to allow enough time to process the payment. Staff contact: Stuart Birdseye, City Manager’s Office

Remaining FY 2019-2020 Council Contingency Funds Council Member Armintor $1,700 Council Member Briggs $1,000 Council Member Davis $1,700 Mayor Pro Tem Hudspeth $1,700 Council Member Meltzer $950 Council Member Ryan $1,700 Mayor Watts $1,700

K. Clear the Shelter – August 17-22 at Denton Animal Shelter, 3717 N Elm St. To celebrate the national event, the Denton Animal Shelter is turning the event into a weeklong celebration. From August 17-19, all adoptions are half-price ($30). Free adoptions are August 20-22. All animals are up to date on shots, neutered/spayed, and microchipped.

To visit an animal, you must make an appointment. Residents can begin making appointments for Clear the Shelter on Monday, August 10. One family/appointment will be allowed in the shelter at a time. Residents may call (940) 349-7594 to make an appointment or to sponsor an adoption. Staff contact: Randi Weinberg, Animal Services

L. Take Me Home Program – On August 6, Council Member Briggs requested that the Police Department present the Take Me Home program to the Committee on Persons with Disabilities at an upcoming meeting to receive input from the members. Chief Dixon is scheduled to present this information at the next meeting that is currently scheduled for September 17 at 3 p.m. Staff contact: Frank Dixon, Police

M. North Lakes Park Site Clean Up Update – On Monday, August 2, Parks and Recreation staff posted signs in North Lakes Park to notify everyone about a clean-up that would begin on Friday, August 7

This clean-up is in response to the excessive trash and debris, health and safety concerns, and sustained complaints from residents and neighbors. This issue was brought forth in a memorandum to Council in the July 31 Friday Report.

The contractors and City crews estimate that the clean-up will take one week. City crews will then remove all invasive Chinese privet in the areas after the clean-up efforts, beginning August 17, 2020. Once staff removes the privet, they will plant natural understory vegetation to improve the area. Staff contact: Drew Huffman, Parks and Recreation

N. American Legion Hall Senior Center Construction Update – Construction of the American Legion Hall began on June 1, by Mart, Inc. The contract time is 270 days with substantial completion set for February 25, 2021, barring any weather delays. As of July 31, 25 percent of the $1,563,000 contract has been spent. The contract originally allocated $25,000 in allowances but has increased to $36,000 due to savings from the fire vault's deletion. Current change orders include replacing the existing roof on the North building funded by the risk management fund, touchless lavatory faucets and flush valves, and replacing existing toilet partitions. Staff contact: Caroline Seward, Parks and Recreation

O. COVID-19 Business Outreach – On August 4, Council Member Meltzer forwarded a social media comment regarding a local business that was not enforcing the mask mandate. Staff entered the information into Engage Denton, and followed up with the business, who did not have the required health and safety plan posted. Staff was able to provide the business with the necessary information, which was posted before staff left, and additional education. All COVID-19 business complaints can be entered into Engage Denton. This will allow staff to gather all of the necessary information prior to reaching out to the business and track the progress and number of complaints. Staff contact: Stuart Birdseye, City Manager’s Office

P. Welch Street Restriping – On August 3, Council Member Davis forwarded a resident request about restriping Welch St., between Eagle Dr. and Union Cir. The road was

6 repaved in July, and the striping was reapplied afterwards in the same configuration as it was prior. The resident inquired whether the road was supposed to get a “road diet” to add bike lanes.

Initially, crews restriped the road exactly as it was, as there was concern about large expanses of roadway with no striping to delineate an old 4-lane road while waiting for the City’s striping contractor to come and lay the final striping. City crews utilize paint which has a very limited lifespan on roadways, where the contractor utilizes thermoplastic which has a 3- to 6-year lifespan.

When the contractor returns, the plan is to restripe the road to reduce the width of driving lanes and provide a striped buffer for a bicycle lane. This would then leave two travel lanes for vehicles, a buffer between cars and bikes, and the bicycle lanes. Capital Projects staff will begin the process of restriping to its final configuration next week, but it may not be complete until closer to the end of the month. Staff contact: Todd Estes, Capital Projects

Q. Lakeview Boulevard Improvements – On August 3, Council Member Briggs forwarded a resident’s email requesting an update on the improvements that were scheduled for this summer on Lakeview Blvd. Staff is completing the designs for the road, which will include options for All-Way Stops or Roundabouts. Once the preliminary design concepts are ready, staff will work to schedule neighborhood meetings with the residents to gather input on the options. Following the public meeting, staff will provide an update on the schedule. Staff contact: Todd Estes, Capital Projects

R. Residential Trash and Recycling Missed Collections and Route Optimization Software Update – On July 23, Council Member Briggs requested information concerning missed collections of trash and recycling in the Preserve at Pecan Creek area. Since route optimization software has yet to be acquired, data for this report is representative of customer complaints and not total missed collections.

Since June 1, the City of Denton has received 24 total complaints for the Preserve at Pecan Creek area, with a high of 5 complaints per week in late June.

Three of the 4 bulk collection complaints are from the same missed customer and 4 of the 5-yard waste collection complaints were repeats as well. This neighborhood is collected at the start of the day at 7 a.m. on Wednesdays.

Currently, Residential and Commercial routes are printed daily and given to drivers for collection verification. With more than 34,000 weekly residential customers and approximately 4,000 weekly commercial customers, significant printing resources are consumed in and by this endeavor. As a result, there can be short lags between when service is requested and, when the stop is added to the paper route sheets.

For special collection routes such as bulky, home chemical collections, and brush, work orders are entered by Customer Service into the work order system, then checked by Solid Waste dispatch, assigned to a route, and each individual work order is printed on a sheet of paper. The stack of printed work orders is given to a special collections driver, who then plans a route by putting the sheets of paper in order the best they can by memory of where those locations are in Denton.

City staff is making final preparations to bring a dynamic, smart routing system to the Denton City Council for consideration and purchase approval. The new routing software product will streamline the routing and verification process immensely. All work orders entered in a specific category of pick up will be placed appropriately, in real time, in the software. A solid waste dispatch specialist or supervisor can then specify within the software how many routes to make for that category each day. The software uses the geolocation for each customer account to create stop-by-stop routes, complete with turn-by-turn directions displayed on a tablet mounted in the truck.

Dynamic communication between back office, supervisors, drivers, and customer service will be possible through this software solution. Trucks will be visible on a live map portal at all points during the day. Stops that have been serviced will be indicated on the city service map in real time, and routes can be split in the event one driver completes their route early and can assist a different driver in instances of a long route or equipment failure. Route drivers will have the ability to photograph carts that are not set for collection or are set in violation of City ordinance and uncollectable. The software will ensure that both route drivers and residents are accountable in the delivery of solid waste services.

The routing software will be brought to City Council for approval in the next few weeks. Implementation and rollout of the software solution will take 60-90 days once the project is initiated. Staff contact: Tina Ek, Solid Waste and Recycling

8 III. Upcoming Community Events and Meetings

A. Events

All City-sponsored events and programs are suspended until further notice.

B. Community Meetings

All City-sponsored meetings are also suspended until further notice.

IV. Attachments

A. Mayors Letter to President Trump ...... 10 B. August 5, 2020 COCE Update Report ...... 20 C. Resident Update August/September ...... 36

V. Informal Staff Reports

A. 2020-070 Origins of Waste ...... 44 B. 2020-071 Denco 9-1-1 Board Update ...... 46

VI. Council Information

A. Council Requests for Information ...... 48 B. Council Calendar ...... 49 C. Draft Agenda for August 18...... 52 D. Future Work Session Items ...... 60 E. Street Construction Report ...... 61

August 5, 2020

The Honorable Donald J. Trump President of the United States The White House

Dear President Trump:

The United States Conference of Mayors – and the more than 1,400 cities it represents – is grateful for the actions the Administration and Congress have taken over the last several months to respond to COVID-19. We are also pleased that you recognize more must be done to address the ongoing public health pandemic and spur an economic recovery.

This public health crisis continues to have devastating effects on communities across the country. As discussions advance on the next pandemic response package, and as cases continue to surge across the nation, we urge you to make support for American cities a top priority.

Today we are writing to request $250 billion in direct, flexible emergency assistance to cities of all sizes in the COVID response and recovery bill currently under negotiation, and to convey the great urgency of need in American cities.

From the start, cities have been on the front lines of the fight against this disease, coordinating local responses and devoting significant resources to help keep people safe. At the same time, as economies shut down, cities have experienced a precipitous decline in tax revenue – the full impact of which economists expect to grow. Together, these dynamics have decimated city budgets in cities large and small.

These budget gaps are a direct result of this pandemic, and they are forcing painful decisions, including layoffs, furloughs, and cuts to essential government services when our residents need them the most. The situation is threatening public safety and costing people jobs. Data from the U.S. Department of Labor shows that close to 1.5 million Americans who work in state and local government have entered unemployment since the pandemic began.

As you continue to look for ways to support small businesses and the unemployed, we implore you not to leave cities behind. While $150 billion was set aside for state and local governments in the CARES Act, the 500,000- resident population threshold included in the law resulted in only 38 American cities qualifying for any direct assistance. Cities that did receive that direct federal aid were not allowed to use those resources to mitigate the shortfalls in their local budgets.

10 The United States Conference of Mayors August 5, 2020 Page 2

To date, most American cities have received no direct assistance at all. That is why we have asked that cities of all sizes be eligible for federal aid, and that it be flexible enough to support the individual budget needs of cities. It is also important to appreciate that these budget shortfalls are not a blue state or a red state challenge. The virus knows no geographic boundaries or party affiliation, and there are budget crises in every state and in cities big and small.

All of us want to rebound from this pandemic as quickly as possible. But we cannot have a strong recovery without strong cities. We know from past crises that a failure to support cities will drag on the nation’s economic growth. Federal Reserve Chairman Jerome Powell testified to Congress earlier this year that a failure to support cities in the wake of the 2008 financial crisis created a situation in which “local government layoffs and lack of hiring did weigh on economic growth."

This is a once-in-a-lifetime crisis that requires a strong local-federal partnership. We have been proud to support the recovery on the ground in American cities and ask that you support cities as we work together to overcome the devastation caused by this ongoing pandemic.

Sincerely,

Greg Fischer Nan Whaley Francis X. Suarez Mayor of Louisville, KY Mayor of Dayton, OH Mayor of Miami, FL President Vice President Second Vice President

Bryan K. Barnett Steve Benjamin Elizabeth B. Kautz Mayor Rochester Hills, MI Mayor of Columbia, SC Mayor of Burnsville, MN Past President Past President Past President

Tom Cochran CEO and Executive Director

The United States Conference of Mayors August 5, 2020 Page 3

Mayor Dan Horrigan Mayor Michael Quill Mayor Scott Singer Akron, OH Auburn, NY Boca Raton, FL

Mayor Kathy M. Sheehan Mayor Hardie Davis Jr. Mayor Lauren McLean Albany, NY Augusta, GA Boise, ID

Mayor Tim Keller Mayor Steve Adler Mayor Martin J. Walsh Albuquerque, NM Austin, TX Boston, MA

Mayor Justin Wilson Mayor Kenn Weise Mayor Joe Ganim Alexandria, VA Avondale, AZ Bridgeport, CT

Mayor Ray O'Connell Mayor Bernard 'Jack' C. Young Mayor Steven 'Steve' V. Ponto Allentown, PA Baltimore, MD Brookfield, WI

Mayor Michael Cinquanti Mayor Becky Ames Mayor Trey Mendez Amsterdam, NY Beaumont, TX Brownsville, TX

Mayor Harry Sidhu Mayor Denny Doyle Mayor Byron W. Brown Anaheim, CA Beaverton, OR Buffalo, NY

Mayor Jeff Williams Mayor Robert Donchez Mayor James Brainard Arlington, TX Bethlehem, PA Carmel, IN

Mayor Marc Williams Mayor Lester Friedman Mayor Lydia Lavelle Arvada, CO Beverly Hills, CA Carrboro, NC

Mayor Esther E. Manheimer Mayor Richard C. David Mayor Lydia Lavelle Asheville, NC Binghamton, NY Carrboro, NC

Mayor Keisha Lance Bottoms Mayor Randall Woodfin Mayor Albert Robles Atlanta, GA Birmingham, AL Carson, CA

Mayor Nancy Backus Mayor Tari Renner Mayor Harold Weinbrecht Jr. Auburn, WA Bloomington, IL Cary, NC

12 The United States Conference of Mayors August 5, 2020 Page 4

Mayor James A. Diossa Mayor Bianca Motley Broom Mayor Goran Eriksson Central Falls, RI College Park, GA Culver City, CA

Mayor Deborah Frank Feinen Mayor Patrick L. Wojahn Mayor Eric Johnson Champaign, IL College Park, MD Dallas, TX

Mayor Pam Hemminger Mayor John Suthers Mayor Lori Lewellen Chapel Hill, NC Colorado Springs, CO Dania Beach, FL

Mayor Vi Alexander Lyles Mayor Andrew J. Ginther Mayor Judith 'Judy' Paul Charlotte, NC Columbus, OH Davie, FL

Mayor Andy Berke Mayor Benjamin Huseman Mayor Chris Watts Chattanooga, TN Commerce City, CO Denton, TX

Mayor Russell Stewart Mayor William 'Bill' C. Dusch Mayor Michael B. Hancock Cherry Hills Village, CO Concord, NC Denver, CO

Mayor Lori E. Lightfoot Mayor Barbara Blain-Bellamy Mayor Frank Cownie Chicago, IL Conway, SC Des Moines, IA

Mayor Mary Casillas Salas Mayor Woody Washam Mayor Juan Carlos Bermudez Chula Vista, CA Cornelius, NC Doral, FL

Mayor John Cranley Mayor William M. Boland, Jr. Mayor Emily Larson Cincinnati, OH Corning, NY Duluth, MN

Mayor Mark R. Shepherd Mayor Joe McComb Mayor Julie Ward Bujalski Clearfield, UT Corpus Christi, TX Dunedin, FL

Mayor Gus Wolter Mayor Brian Tobin Mayor Wilfred Rosas Cloverdale, CA Cortland, NY Dunkirk, NY

Mayor William Keeler Mayor Biff Traber Mayor Steve Schewel Cohoes, NY Corvallis, OR Durham, NC

13 The United States Conference of Mayors August 5, 2020 Page 5

Mayor Marcia A. Leclerc Mayor Christina Muryn Mayor Jerry Weiers East Hartford, CT Findlay, OH Glendale, AZ

Mayor Salvatore J. Panto, Jr. Mayor Acquanetta Warren Mayor Linda Jackson Easton, PA Fontana, CA Glendale Heights, IL

Mayor Ron Case Mayor Wade Troxell Mayor Laura Weinberg Eden Prairie, MN Fort Collins, CO Golden, CO

Mayor James B. Hovland Mayor Betsy Price Mayor Georgia Lord Edina, MN Fort Worth, TX Goodyear, AZ

Mayor Dee Margo Mayor Yvonne M. Spicer Mayor Ron Jensen El Paso, TX Framingham, MA Grand Prairie, TX

Mayor J. Christian Bollwage Mayor Robert T. Kennedy Mayor Rosalynn Bliss Elizabeth, NJ Freeport, NY Grand Rapids, MI

Mayor Lucy K. Vinis Mayor Lily Mei Mayor Eric Genrich Eugene, OR Fremont, CA Green Bay, WI

Mayor Stephen H. Hagerty Mayor Lee Brand Mayor Nancy Vaughan Evanston, IL Fresno, CA Greensboro, NC

Mayor Cassie Franklin Mayor John Byrne Mayor Billy Hewes Everett, WA Fuquay-Varina, NC Gulfport, MS

Mayor Harry T. Price Mayor Paige Brown Mayor Jeff Martin Fairfield, CA Gallatin, TN Hamilton Township, NJ

Mayor Lioneld Jordan Mayor Walker E. Reid III Mayor Rodney S. Craig Fayetteville, AR Gastonia, NC Hanover Park, IL

Mayor Mitch Colvin Mayor Steve Valentino Mayor Luke Bronin Fayetteville, NC Geneva, NY Hartford, CT

14 The United States Conference of Mayors August 5, 2020 Page 6

Mayor Debra March Mayor Mary Lou Pauly Mayor Louis 'Woody' L. Brown Henderson, NV Issaquah, WA Largo, FL

Mayor Hank Guess Mayor Edward A. Sundquist Mayor Kenneth D. Miyagishima Hickory, NC Jamestown, NY Las Cruces, NM

Mayor Nancy Rodkin Rotering Mayor Vernon Jackson Mayor Hazelle Rogers Highland Park, IL Johnstown, NY Lauderdale Lakes, FL

Mayor Deb Tarrant Mayor Beth Weldon Mayor Ken Thurston Hillsboro Beach, FL Juneau, AK Lauderhill, FL

Mayor William 'Bill' D. McLeod Mayor M Darrell Hinnant Mayor David J. Berger Hoffman Estates, IL Kannapolis, NC Lima, OH

Mayor Dick Sears Mayor Quinton Lucas Mayor Leirion Gaylor Baird Holly Springs, NC Kansas City, MO Lincoln, NE

Mayor John Buckley Mayor John Martin Antaramian Mayor Mark Blask Hornell, NY Kenosha, WI Little Falls, NY

Mayor Sylvester Turner Mayor Indya Kincannon Mayor John P. Marchand Houston, TX Knoxville, TN Livermore, CA

Mayor Steve Williams Mayor Todd Rogers Mayor Michelle M. Roman Huntington, WV Lakewood, CA Lockport, NY

Mayor Eileen Weir Mayor Adam A. Paul Mayor Robert Garcia Independence, MO Lakewood, CO Long Beach, CA

Mayor Joseph 'Joe' H. Hogsett Mayor Adam A. Paul Mayor Eric Garcetti Indianapolis, IN Lakewood, CO Los Angeles, CA

Mayor Rick Stopfer Mayor Andy Schor Mayor Dan Pope Irving, TX Lansing, MI Lubbock, TX

15 The United States Conference of Mayors August 5, 2020 Page 7

Mayor Thomas M. McGee Mayor Yolanda Ford Mayor Bill de Blasio Lynn, MA Missouri City, TX New York, NY

Mayor Aide Castro Mayor Matthew Shorraw Mayor Alan L. Nagy Lynwood, CA Monessen, PA Newark, CA

Mayor Satya Rhodes-Conway Mayor Steven Reed Mayor Ras J. Baraka Madison, WI Montgomery, AL Newark, NJ

Mayor Joyce Craig Manchester, NH Mayor Miles Atkins Mayor McKinley L. Price DDS Mooresville, NC Newport News, VA

Mayor John Higdon Matthews, NC Mayor Shawyn Patterson- Mayor Ruthanne Fuller Howard Newton, MA Mount Vernon, NY Mayor Dennis Baker Mechanicville, NY Mayor Robert Restaino Mayor Margaret Abe-Koga Niagara Falls, NY Mountain View, CA Mayor Paul Brodeur Melrose, MA Mayor Robert Restaino Mayor Jill Techel Niagara Falls, NY Napa, CA Mayor John Giles Mesa, AZ Mayor Chris Koos Mayor John Cooper Normal, IL Nashville, TN Mayor Oliver G. Gilbert III Miami Gardens, FL Mayor Breea Clark Mayor Kristopher Larsen Norman, OK Nederland, CO Mayor Thomas 'Tom' Barrett Milwaukee, WI Mayor John J. Lee Mayor Jon Mitchell North Las Vegas, NV New Bedford, MA Mayor Jacob Frey Minneapolis, MN Mayor Jennifer Perez Mayor LaToya Cantrell Norwalk, CA New Orleans, LA Mayor Armando Ocana Mission, TX Mayor Shawn Sastri Mayor Noam Bramson Norwich, NY New Rochelle, NY

16 The United States Conference of Mayors August 5, 2020 Page 8

Mayor Libby Schaaf Mayor Teresa Barrett Mayor Jorge O. Elorza Oakland, CA Petaluma, CA Providence, RI

Mayor Peter Weiss Mayor Ambrosio Hernandez Mayor Glenn A. Johnson Oceanside, CA Pharr, TX Pullman, WA

Mayor William Aiello Mayor Jim Kenney Mayor Mary-Ann Baldwin Olean, NY Philadelphia, PA Raleigh, NC

Mayor Gary Herzig Mayor Kate Gallego Mayor David M. Sander Ph.D Oneonta, NY Phoenix, AZ Rancho Cordova, CA

Mayor Buddy Dyer Mayor William Peduto Mayor Angela Birney Orlando, FL Pittsburgh, PA Redmond, WA

Mayor Joe Winfield Mayor Adrian O. Mapp Mayor Hillary Schieve Oro Valley, AZ Plainfield, NJ Reno, NV

Mayor William Capote Mayor Harry LaRosiliere Mayor Thomas K. Butt Palm Bay, FL Plano, TX Richmond, CA

Mayor Geoff Kors Mayor Rex Hardin Mayor Levar Stoney Palm Springs, CA Pompano Beach, FL Richmond, VA

Mayor Peggy Lemons Mayor Thurman 'Bill' Bartie Mayor Kim Norton Paramount, CA Port Arthur, TX Rochester, MN

Mayor Christine Hunschofsky Mayor Patricia M. Randall Mayor Lovely A. Warren Parkland, FL Portage, MI Rochester, NY

Mayor Andre Rainey Mayor Ted Wheeler Mayor Thomas P. McNamara Peekskill, NY Portland, OR Rockford, IL

Mayor Frank C. Ortis Mayor Rob Rolison Mayor Francis X. Murray Pembroke Pines, FL Poughkeepsie, NY Rockville Centre, NY

17 The United States Conference of Mayors August 5, 2020 Page 9

Mayor Sandy Roberson, Jr. Mayor Pauline Russo Cutter Mayor Logan Harvey Rocky Mount, NC San Leandro, CA Sonoma, CA

Mayor Greg Hines Mayor Alan Webber Mayor William 'Bill' Edwards Rogers, AR Santa Fe, NM South Fulton, GA

Mayor Joseph T. Callinan Mayor Kevin McKeown Mayor Maria Davila Rohnert Park, CA Santa Monica, CA South Gate, CA

Mayor Jacqueline M. Izzo Mayor Tom Schwedhelm Mayor James O. Langfelder Rome, NY Santa Rosa, CA Springfield, IL

Mayor John D. Noak Mayor Tom Dailly Mayor Lyda Krewson Romeoville, IL Schaumburg, IL St. Louis, MO

Mayor Tammy Dana-Bashian Mayor Gary R. McCarthy Mayor Jake Spano Rowlett, TX Schenectady, NY St. Louis Park, MN

Mayor Darrell Steinberg Mayor Paige G. Cognetti Mayor Melvin Carter Sacramento, CA Scranton, PA St. Paul, MN

Mayor Karen K. Alexander Mayor Jenny A. Durkan Mayor Rick Kriseman Salisbury, NC Seattle, WA St. Petersburg, FL

Mayor Erin J. Mendenhall Mayor Jason Ashmore Mayor Costi Kutteh Salt Lake City, UT Sesser, IL Statesville, NC

Mayor Ron Nirenberg Mayor Michael Vandersteen Mayor Michael C. Taylor San Antonio, TX Sheboygan, WI Sterling Heights, MI

Mayor London N. Breed Mayor William Vineall Mayor William Joyce San Francisco, CA Sherrill, NY Stillwater, OK

Mayor Sam Liccardo Mayor Jeffrey Z. Slavin Mayor Michael D. Tubbs San Jose, CA Somerset, MD Stockton, CA

18 The United States Conference of Mayors August 5, 2020 Page 10

Mayor Joe R. Zimmerman Mayor Jason B. Snider Mayor Muriel Bowser Sugar Land, TX Tigard, OR Washington, DC

Mayor Joseph T. McElveen Jr. Mayor Wade Kapszukiewicz Mayor Keith A. James Sumter, SC Toledo, OH West Palm Beach, FL

Mayor Larry Klein Mayor Patrick J. Furey Mayor Christopher L. Cabaldon Sunnyvale, CA Torrance, CA West Sacramento, CA

Mayor Michael J. Ryan Mayor Robert Rickman Mayor Daniel J. Stermer Sunrise, FL Tracy, CA Weston, FL

Mayor Clint Folsom Mayor Regina Romero Mayor Thomas M. Roach Superior, CO Tucson, AZ White Plains, NY

Mayor Ben Walsh Mayor Allan Ekberg Mayor Bill Saffo Syracuse, NY Tukwila, WA Wilmington, NC

Mayor Victoria Woodards Mayor Walter Maddox Mayor James Allen Joines Tacoma, WA Tuscaloosa, AL Winston-Salem, NC

Mayor John E. Dailey Mayor Robert Palmieri Mayor Mike Spano Tallahassee, FL Utica, NY Yonkers, NY

Mayor Michelle J. Gomez Mayor Robert 'Bobby' M. Dyer Mayor Jamael Tito Brown Tamarac, FL Virginia Beach, VA Youngstown, OH

Mayor Jane Castor Mayor William 'Doug' Franklin Mayor John F. Dunbar Tampa, FL Warren, OH Yountville, CA

Mayor Corey Woods Tempe, AZ

CC: Steven Mnuchin Mark Meadows Secretary, U.S. Department of the Treasury White House Chief of Staff

19 City of Denton City Hall 215 E. McKinney Street Denton, Texas www.cityofdenton.com ______

COMMITTEE ON CITIZEN ENGAGEMENT: UPDATE

DEPARTMENT: Public Affairs / IGR

CM/ DCM/ ACM: Sara Hensley, Deputy City Manager

DATE: August 5, 2020

General Updates Since the last Committee meeting on Feb. 4, 2019, there are a several significant updates to provide. Updates specific to the COVID-19 pandemic are provided after the General Updates.

 Public Affairs Team Transitions: In April, the City’s primary social media manager, Amy Cunningham, transitioned to Police to serve as their new PIO. Understanding budget constraints during the pandemic, Public Affairs did not fill this position, but rather vested those responsibilities with Victoria Nakamura as a lead and the remainder of the department serving backup and supplementary roles. In June, Parks and Recreation communications and marketing functions were consolidated within Public Affairs to enhance coordination of communications and take advantage of natural skill and resource synergies between PARD and citywide communications. This brought Maria Denison and Kali Flewellen to the Public Affairs team.  Improving Denton: o Post-Construction Survey Update – Post-construction surveys for capital infrastructure, infrastructure maintenance, and facility construction projects are now implemented into the construction communication checklist. Survey responses are solicited from residents and property owners in the project area. Feedback received from the surveys is made available to the appropriate City departments to determine best practices and opportunities to improve the communication and quality of construction projects. o Communication Checklists – To further enhance communication for City-planned construction projects to residents and property owners, City staff has updated construction communication protocols for capital infrastructure, infrastructure maintenance, major facility construction, DME, and emergency repair projects. The updated protocols outline outreach efforts at the following project milestones (as applicable): . 30% design, . 90% design, . 1-2 months from construction start, . 2 weeks prior to construction start, . Within 1 week of any new lane closures, . Within 2-4 weeks of a new road segment, . Substantial progress, . Overall scope or schedule changes, . Project completion, and . Optional/as needed outreach activities.

20 The updated communication checklists for active Capital Improvement Projects are available for residents to view online on the project webpages at www.improvingdenton.com. o 2020 Construction Guide Update – A collaborative effort of several City departments, the annual Construction Guide Update features information on completed and active construction projects, bond program updates, updates for the City Mobility Plan community meetings, and ways to stay connected with the City. Residents and property owners are scheduled to begin receiving the Update around the second week of September.  Website Improvements: o Website Improvements – Updates have been made to improve the security of the website, including upgrades to the CMS and deployment of multi-step authentication for staff logins. The website’s meganav feature is now fully functional, along with the submenu that helps website visitors navigate collections of pages more easily. o Website Business Case and Procurement – In February 2020, staff completed a business case review of our current website. The review showed that the current website suffers from serious deficiencies. It has security vulnerabilities; lacks features to adhere to ADA compliance for easy access to all users; the search function is not reliable, making website navigation difficult for residents; there is a lack of standard features available on other municipal websites; and several design limitations that impair the user experience due to the way information is arranged on the site. No matter what, we have to rebuild or replace the Imaginuity website before September 2022 because the manufacturer of the system the site runs on, Kentico, will no longer support the type of system we are using, and a website rebuild would be necessary to migrate to a supported system. As a result, we are seeking a new website that will be more adaptive to allow us to organize information more effectively for each department. Ideally, the new website will have integrated features, such as a native blog-like platform to allow us to share press releases in a more engaging way. Some key improvements we are prioritizing include: . A highly functional search feature to help residents find the content they need, . Options for dynamic visual content, and . Modular templates that allow for greater customization of each page, depending on department needs.  DTV Updates: o Denton Strong Video Series – This new series was created at the beginning of the stay-at- home order. Our goal was to show how the City was adapting to the constant changes brought on by the pandemic, and utilized a minimal shooting style to encourage distancing, even during the production process. As businesses began to reopen, the series shifted from City workers to local businesses. The series still incorporates the effects of COVID-19 in its stories but is now moving beyond to other stories of resiliency within the City. Recent topics include utilizing state-of-the-art laser technology to predict which Denton roads will need repair first, as well as how the Library is helping DISD students. The show style will remain in heavy use due to the large number of stories that can be told, centering around the strength and innovation of our city workers, residents, and local businesses. o Virtual Meeting Production – Since March, the City has produced more than 150 hours of virtual public meetings. Several new measures have been implemented to effectively manage meetings, prevent disruption, and help participants communicate remotely. The virtual meeting statistics provided below do not include spend preparing for virtual meetings, closed sessions, or breaks.

Virtual Meetings: March – 1 meeting = 3.6 hrs. April – 6 meetings = 21 hrs. 21 May – 12 meetings = 31.45 hrs. June – 21 meetings = 48.2 hrs. July – 24 meetings = 47.4 hrs. TOTAL: 64 meetings = 151.65 total hours produced

o Social Media-Oriented Videos – DTV is changing several aspects of their shooting style to produce more social media-friendly videos. The videos will aim to educate, entertain, and inspire. Almost every video will be less than 2 minutes in length while covering trending topics around the city that the citizens want to see. Videos will now have action shots from the first frame of video, shorter intros, more information, and will eventually utilize citizen engagement. If implemented correctly, DTV expects that Facebook views and YouTube subscriptions will increase, resulting in a larger ongoing audience for City communications.  Engage Denton Update: From June 2019 through May 2020, use of the Engage Denton app has seen a marked increase. During this time, a total of 6,033 (an average of 503 per month) service requests were received through Engage Denton with the average time to close a ticket at 2.9 days. With more than 100 staff users from a multitude of departments working in the Engage Denton console, Public Affairs staff continues to train new users and conduct weekly audits to ensure customer service expectations are being met. Since the beginning of the City’s local orders relating to the COVID-19 pandemic, Engage Denton has been utilized significantly for inquiries and complaints related to business compliance with those orders. Attached to this update is an Engage Denton metrics report for the six-month period from Feb. 4 through Aug. 4, 2020.  Social Media Metrics: Since February, the City’s social media following has increased exponentially—with a majority of new residents following our channels in March when the pandemic first affected the Denton community. Attached you will find three reports, the Profile Performance report details follower, engagement, and post statistics for the City’s Facebook, Twitter, Instagram, and LinkedIn pages. The other two reports provide post performance data for Facebook and Twitter. While most messaging on these two platforms are cross posted on each channel, these reports show what content most resonates with the audience on each platform. For both Facebook and Twitter, the post with the most reach related to COVID-19. However, these posts differ in that for Facebook the top post is about the mask ordinance and for Twitter, the post with the most amount of impressions is about student resources for those affected by COVID- 19. These differences most likely stem from the type of audience on each platform, with Twitter having a larger college student user base, and Facebook having a user demographic of 30 and older. Overall, topics that received the most engagement include: COVID-19 updates, COVID-19 resources, Denton’s mosquito monitoring, street construction, and animal services.  Virtual Library Programming Engagement: On March 17, the Library started virtual programming by live streaming Storytime on the Denton Public Library Facebook page. This first stream received 1,900 views with a majority of viewers watching the entire video. Following the success of this live stream, StoryTimes continued to air live every Wednesday from March 17 to May 13, with each live program averaging 1,000 views. Now, Library staff prerecord content to streamline the posting schedule. By doing so, the Library has been able to produce 83 videos since March. Every week, the Library posts virtual programs such as: StoryTime, Toddler Time, Book Recommendations for Adults, Teen Book Recommendations, Craft Time, and more. Outside of these virtual programs on Facebook, the Teen Services Librarians promote more teen content on Instagram and have created a Virtual Teen Art Show that showcases art submissions from young, local artists. Overall, the Library has gained 699 followers on Facebook and 428 followers on Instagram since March 2020.

22  Virtual Parks Programming Engagement: The Denton Parks and Recreation Department moved programming online this year through the Virtual Rec Center. The programs were advertised on social media, through targeted emails, and other digital resources. Many programs were free, such as the Zoom Calls with the Easter Bunny, After School Action Site Zoom Meetups, and Facebook Live Bingo. The free programs often engaged patrons already involved in the program, who then switched to the virtual option. Staff created other programs to replicate some, or all, aspects of a paid program such as summer camp. Below is a list of these programs with their registration percentages. o Camp in A Bag - 40% - Weekly camp activities that parents pick-up for kids to craft with and enjoy at home; o Family Box Rocks - 85% - Monthly box with crafts for the family to enjoy together; o Dice Camp - 100% - A week-long online camp for kids to play a role-playing dice game; o Fashionista - 52% - A week-long online camp where campers learn the basics of sewing and construction; o Beginning Ballet - 24% - Dance class held over Zoom for children ages 4-6; and o Tiny Tutus - 50% - Dance class held over Zoom for children ages 2-3.  Virtual Rec Center: The virtual recreation center has served as a portal for the public to access online programs and activities during the time that the recreation centers have been closed. The virtual rec center provides at-home health and fitness classes, virtual events, at-home crafting, and learning opportunities for children and families. Aside from social media, it also serves as a platform for residents to connect with staff through online videos and messages. The virtual rec center can be found online at www.cityofdenton.com/virtualreccenter.  Publication Standards Update: Staff is developing a policy and supporting documents that will assist in standardizing official City of Denton publications and communications across the organization. The guidelines set forth expectations, guidance, and best practices for those representing the City in an official capacity to make City communications successful and engaging while maintaining written and visual consistency.  RFP for Citizen Connection and Resident Update Printing: The City recently secured a three- year contract with a new vendor, DFW Printing Services, for print production of the bimonthly Resident Update newsletter and biannual Construction Guide. The new contract provides reduced pricing for these publications with an anticipated $35,000 savings over the life of the contract. Impress Graphics will still manage the mailing of the newsletters.  Communication Campaigns: Staff has helped to support several non-COVID-19-related communication campaigns including West Nile Virus prevention, DME EV survey, TWU-area traffic and parking, and virtual Parks and Library programs, among others.

COVID-19 Communication Impacts: The COVID-19 pandemic immensely impacted the priorities and activities about the City’s communications. For a period of several months, City communications adapted to an environment where information and conditions were changing by the day and normal communications activities and protocols were set aside or re-evaluated given the need to focus nearly all messaging on the City’s response to the pandemic. For instance:  The City made a rapid shift in meeting procedures, devoting considerably more staff time toward preparing for and producing virtual meetings;  Several editions of regularly printed newsletters were interrupted due to the cessation or reduction in available City programming;  Social distancing and stay at home orders caused public input meetings with neighborhoods and residents to be temporarily placed on hold;

23  Social Media and press releases became the primary conduit for critical citywide pandemic information to be shared;  The website became the reservoir of an immense amount of information that needed to be easily accessible and clearly organized for the public; and  The public required clear pathways to submit inquiries, questions, and complaints, necessitating real-time responsiveness from staff.

As a result of the pandemic and its ongoing effects, going forward, City communications will place greater strategic emphasis on:

 Website Capability: Earlier in this update, staff mentioned the challenges with our current website. The pandemic drove the City of Denton to place a substantial amount of critical information on its website – content that was updated on a weekly, if not daily basis. The ability to deliver information and messaging in a dynamic, engaging, and intuitive manner is critical to our communications, and the City will prioritize these abilities with a future website.  Stakeholder Relationships: Even with a dynamic website and engaging social media, critical messages only penetrate the population of Denton to a point. Staff will prioritize and seek to build relationships with key stakeholder groups such as our local universities, neighborhood groups, civic associations, and other groups with existing communication networks that can be leveraged to amplify communications. The ultimate goal will be that staff can work with and through these influential groups and individual influencers to propagate high impact information to residents, businesses, and utility customers.  Use of Technology for Public Input and Engagement: The pandemic has presented the City the opportunity to become familiar with virtual technologies for public meetings. While public Council, board, and commission meetings are likely to return to the in-person platform at some point in the future, public input meetings (meetings to gather resident feedback on some topic) have the potential to benefit from virtual technology. City staff are currently developing virtual community meeting protocols to allow City departments to resume hosting community input meetings for City initiatives and projects. While virtual public input meetings will be used when social distancing is required, staff will explore and employ the use of virtual platforms on an ongoing basis to provide residents a different, perhaps easier, option to engage with the City.  Social Media Platform-Oriented Graphics and Videos: Many of our messages are best delivered through a video medium, which itself is most effectively delivered through social media. The challenge with social media videos is that you must capture the attention of the viewer within the first 3-5 seconds of the video or they move on. Similarly, the pacing, dynamics of the shot, and flow of the story are critical to keeping a viewer engaged for the entire video. The City will begin to change its philosophy regarding videos – opting for shorter (30-60 seconds), person-centered videos with a focus on authenticity and a quicker pace. This philosophy may, over time, allow for additional video-production capacity.  Internal Communications: One of the most underrated methods to communicate and engage with the public is through City employees. When empowered with timely information and knowledge, employees become ambassadors to our public and cultivate trust-based relationships with our residents. After finding success with virtual forums, the City will actively explore and implement approaches to inform employees about important issues impacting the City, major operational and service updates, and other items that they can effectively relay to the public when the opportunity arises.

24 Proﬁle Performance February 1, 2020 – July 31, 2020

Understand growth and health of your social proﬁles

25 Proﬁle Performance | 1 of 7

Included in this Report

City of Denton, TX City of Denton, TX - City Hall City of Denton City of Denton

26 Proﬁle Performance | 2 of 7

Cross-Network Performance Summary View your key proﬁle performance metrics from the reporting period.

Impressions Engagements Post Link Clicks 4,741,420 267,412 37.7% 35,528 203% 88.1%

27 Proﬁle Performance | 3 of 7

Cross-Network Audience Growth See how your audience grew during the reporting period.

Audience Gained, by Month

2,500

2,000

1,500

1,000

500

0 FEB MAR APR MAY JUN JUL 2020 Twitter Facebook Instagram LinkedIn

Audience Metrics Totals % Change

Total Audience 40,228 16.6%

Total Net Audience Growth 5,747 97.4%

Twitter Followers Gained 1,904 116%

Facebook Page Likes 2,543 74.5%

Instagram Followers Gained 1,296 168%

LinkedIn Followers Gained 516 10%

28 Proﬁle Performance | 4 of 7

Cross-Network Message Volume Review the volume of sent and received messages across networks during the selected time period.

Messages Per Month

3,500

3,000

2,500

2,000

1,500

1,000

500

0 FEB MAR APR MAY JUN JUL 2020 Sent Messages Received Messages

Sent Messages Metrics Totals % Change

Total Sent Messages 1,528 45.1%

Twitter Sent Messages 554 43.5%

Facebook Sent Messages 925 52.9%

Instagram Sent Messages 33 17.5%

LinkedIn Sent Messages 16 27.3%

Received Messages Metrics Totals % Change

Total Received Messages 10,508 68.1%

Twitter Received Messages 6,687 71.2%

Facebook Received Messages 3,542 62.9%

Instagram Received Messages 258 80.4%

LinkedIn Received Comments 21 19.2%

29 Proﬁle Performance | 5 of 7

Cross-Network Impressions Review how your content was seen across networks during the reporting period.

Impressions, by Month

1.4M

1.2M

800K

600K

400K

200K

0 FEB MAR APR MAY JUN JUL 2020 Twitter Facebook Instagram LinkedIn

Impression Metrics Totals % Change

Total Impressions 4,741,420 88.1%

Twitter Impressions 2,533,131 144%

Facebook Impressions 2,135,690 51.5%

Instagram Impressions 41,778 43.4%

LinkedIn Impressions 30,821 28.5%

30 Proﬁle Performance | 6 of 7

Cross-Network Engagement See how people are engaging with your posts during the reporting period.

Engagements, by Month

100K

80K

60K

40K

20K

0 FEB MAR APR MAY JUN JUL 2020 Twitter Facebook Instagram LinkedIn

Engagement Metrics Totals % Change

Total Engagements 267,412 37.7%

Twitter Engagements 75,484 69.9%

Facebook Engagements 187,775 29.5%

Instagram Engagements 2,420 29.1%

LinkedIn Engagements 1,733 41.6%

Engagement Rate (per Impression) 5.6% 26.8%

31 Proﬁle Performance | 7 of 7

Cross-Network Proﬁles Review your aggregate proﬁle and page metrics from the reporting period.

Net Audience Published Engagement Rate Proﬁle Audience Growth Posts Impressions Engagements (per Impression)

Reporting Period 40,228 5,747 947 4,741,420 267,412 5.6% Feb 1, 2020 – Jul 31, 2020 16.6% 97.4% 42.4% 88.1% 37.7% 26.8%

Compare to 34,487 2,912 665 2,520,141 194,232 7.7% Aug 3, 2019 – Jan 31, 2020

City of Denton 2,965 1,173 31 41,778 2,420 5.8%

City of Denton 5,461 508 15 30,821 1,733 5.6%

City of Denton, TX 14,086 1,860 491 2,533,131 75,484 3%

City of Denton, TX… 17,716 2,206 410 2,135,690 187,775 8.8%

32 Service Request Metrics: All Recent Requests Open/Closed by Day

Open Closed

Statistics Total Reports Created 3863

Total Reports Open 75

Total Reports Closed 3788

Average Reports Created per Day N/A

Average Reports Closed per Day N/A

Average Time to Close 2.492 Days

Fastest Closed Request Type Street Light Outage ( Days)

Slowest Closed Request Type Other Requests (59.446 Days)

Most Common Request Type Property Maintenance Issues

Least Common Request Type Zoning Compliance

Average CSAT Score 4

Completed CSAT Surveys 5.3% (153 of 2910 surveys)

Requests by Type Requests by Status

26.2% Property Maintenance Issues 12.3% Trash and Recycling 12.2% Other Requests 10.3% COVID-19 Business Complaint 96.7% Closed 8.1% Vehicle Complaints 1.2% Received 8.0% Street/Sidewalk Issues 0.8% In Process 6.8% Street Light Outage 0.7% Cancelled 3.4% Animal Issues 0.6% Duplicate 2.7% Tree Issues 0.1% Could Not Verify 2.5% Sign Issues 0.1% Not An Issue 2.1% Power Outage 0.0% On Hold 1.6% Water Related Emergency 1.6% General Suggestions 1.1% Zoning Compliance 1.1% Traffic Signal Issues

Property Maintenance Issues Closed Trash and Recycling Other Requests Received COVID-19 Business Complaint

Vehicle Complaints 33 In Process Street/Sidewalk Issues

Street Light Outage Cancelled Animal Issues

Tree Issues Duplicate

Sign Issues Power Outage Could Not Verify

Water Related Emergency Not An Issue General Suggestions Traffic Signal Issues On Hold Zoning Compliance

0 200 400 600 800 1,000 1,200 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

Average Days to Close per Request Type

Street Light Outage

Property Maintenance Issues

Tree Issues

Animal Issues

Trash and Recycling

Water Related Emergency

COVID-19 Business Complaint

Vehicle Complaints

General Suggestions

Other Requests

Power Outage

Street/Sidewalk Issues

Zoning Compliance

Sign Issues

Traffic Signal Issues

0 1 2 3 4 5 6

Average CSAT Scores by Request Type

Property Maintenance Issues

Animal Issues

Trash and Recycling

Other Requests

Street/Sidewalk Issues

COVID-19 Business Complaint

General Suggestions

Traffic Signal Issues

Sign Issues

Tree Issues

Vehicle Complaints

0 1 2 3 4 5

Open Closed

Statistics Total Reports Created 3863

Total Reports Open 75

Total Reports Closed 3788

Average Reports Created per Day N/A

Average Reports Closed per Day N/A

Average Time to Close 2.492 Days

Fastest Closed Request Type Street Light Outage ( Days)

Slowest Closed Request Type Other Requests (59.446 Days)

Most Common Request Type Property Maintenance Issues

Least Common Request Type Zoning Compliance

Average CSAT Score 4

Completed CSAT Surveys 5.3% (153 of 2910 surveys)

Requests by Type Requests by Status

Property Maintenance Issues Closed Trash and Recycling Other Requests Received COVID-19 Business Complaint

Vehicle Complaints In Process Street/Sidewalk Issues

Street Light Outage Cancelled Animal Issues Tree Issues Duplicate

Sign Issues Power Outage Could Not Verify

Water Related Emergency Not An Issue General Suggestions Traffic Signal Issues On Hold Zoning Compliance

0 200 400 600 800 1,000 1,200 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

Average Days to Close per Request Type

Street Light Outage

Property Maintenance Issues

Tree Issues

Animal Issues

Trash and Recycling

Water Related Emergency

COVID-19 Business Complaint

Vehicle Complaints

General Suggestions

Other Requests

Power Outage

Street/Sidewalk Issues

Zoning Compliance

Sign Issues

Traffic Signal Issues

0 1 2 3 4 5 6

Average CSAT Scores by Request Type

Property Maintenance Issues

Animal Issues

Trash and Recycling

Other Requests

Street/Sidewalk Issues

COVID-19 Business Complaint

General Suggestions

Traffic Signal Issues

34 Sign Issues

Tree Issues

Vehicle Complaints

0 1 2 3 4 5

Open Closed

Statistics Total Reports Created 3863

Total Reports Open 75

Total Reports Closed 3788

Average Reports Created per Day N/A

Average Reports Closed per Day N/A

Average Time to Close 2.492 Days

Fastest Closed Request Type Street Light Outage ( Days)

Slowest Closed Request Type Other Requests (59.446 Days)

Most Common Request Type Property Maintenance Issues

Least Common Request Type Zoning Compliance

Average CSAT Score 4

Completed CSAT Surveys 5.3% (153 of 2910 surveys)

Requests by Type Requests by Status

Property Maintenance Issues Closed Trash and Recycling Other Requests Received COVID-19 Business Complaint

Vehicle Complaints In Process Street/Sidewalk Issues

Street Light Outage Cancelled Animal Issues Tree Issues Duplicate

Sign Issues Power Outage Could Not Verify

Water Related Emergency Not An Issue General Suggestions Traffic Signal Issues On Hold Zoning Compliance

0 200 400 600 800 1,000 1,200 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

Average Days to Close per Request Type

Street Light Outage

Property Maintenance Issues

Tree Issues

Animal Issues

Trash and Recycling

Water Related Emergency

COVID-19 Business Complaint

Vehicle Complaints

General Suggestions

Other Requests

Power Outage

Street/Sidewalk Issues

Zoning Compliance

Sign Issues

Traffic Signal Issues

0 1 2 3 4 5 6

Average CSAT Scores by Request Type

Property Maintenance Issues

Animal Issues

Trash and Recycling

Other Requests

Street/Sidewalk Issues

COVID-19 Business Complaint

General Suggestions

Traffic Signal Issues

Sign Issues

Tree Issues

Vehicle Complaints

0 1 2 3 4 5

35 2020 AUGUST | SEPTEMBER CITY OF DENTON RESIDENT UPDATE

CITY OF DENTON CONTINUES RESPONSE TO COVID-19 WITH ADAPTED SERVICES AND COMMUNITY SUPPORT

COMMUNITY ASSISTANCE impacts of the pandemic. In an effort to provide the When the COVID-19 outbreak reached our community, City additional time to evaluate the budget in the next the City of Denton acted quickly to assist our most quarter, a number of cost containment measures were vulnerable populations. When shelters for those swiftly implemented. Starting in March, some of the City’s experiencing homelessness had to close due to the lack first financial responses were to: of safe social distancing, the City took immediate action • forecast the possible impact of the pandemic; to find an alternate temporary shelter arrangement for • delay and/or reprioritize capital projects; those individuals. • implement a temporary hiring freeze; • cease non-critical travel and training; and For those at risk of becoming homeless, the City • analyze contracts for possible savings. partnered with United Way of Denton County and donated $50,000 to start a local Eviction Prevention In April, the City launched a voluntary program to provide Fund. After the fund was established, Denton County employees wishing to leave the organization—whether for and other community stakeholders have come together retirement, career change, or other personal reasons—the to contribute significant financial resources and it has opportunity to do so prior to the City considering any grown to become a major resource for residents in need further employee reduction measures. This program of mortgage, rent, and utility assistance. was successful in capturing cost savings while ensuring To date, the fund has helped to keep enough staffing in key areas to maintain the level of 937 Denton County families in their service the community needs, and providing additional homes, including 277 families within flexibility for the next year’s budget. the Denton city limits. HOW TO FIND ASSISTANCE In addition to funding, City employees The City also partnered with United Way of Denton volunteered to assist local nonprofits who County to provide funding to expand their Information were struggling with a decrease in volunteers due to and Referral program, allowing them to dedicate more COVID-19. City employees helped to prepare meals, time, staff, and resources to those affected by the assist with childcare, and provide translation services. pandemic. Community members can contact United From March 18 to June 21, 169 City employees filled Way and receive help navigating critical services, such 565 shifts and worked a total of 2,094 hours at Our Daily as federal loans, state unemployment services, Bread, Grace Like Rain, Monsignor King Outreach Center, CARES Act programs, housing, legal services, and more. and the Denton Community Food Center. If you are an individual or business and need FINANCIAL RESPONSE TO COVID-19 assistance, contact United Way of Denton County The City of Denton also took early action to manage the by calling (940) 566-2688, emailing City budget to ensure core services would continue to [email protected], or filling out an be available in spite of the uncertainty of the financial online form at unitedwaydenton.org/info.

36 www.cityofdenton.com IN THIS ISSUE FROM THE MAYOR City Continues Response to COVID-19...... 1 From the Mayor...... 2 Much has changed in the months since my Virtual Public Meetings...... 2 last message to you in one of our Resident Update newsletters. We now find ourselves Denton City Council...... 2 in a new reality with COVID-19 still impacting City to Hold Council Elections Nov. 3...... 3 our community and the people who live and work here. During this time, our City strives to Development Services Moves to City Hall...... 3 continue to provide critical services, even as we, like many of you, City Seeking Feedback for FY 2020-21 Budget...... 4 have dealt with the pandemic and its effect on the local economy.

Shop Local. We’re In This Together...... 4 Now comes the time where we look to the next budget year, prioritize Council Approves Pilot Program for Downtown...... 5 our needs, and set a 12-month course for our local government. While the budget cycle presents its own unique challenges each year—usually Clear the Shelter This August!...... 5 weighing one set of projects versus another all the while ensuring we’re KDB to Provide 600 Trees to Denton Residents...... 6 wisely using the funds entrusted to us by the community—this year will be decidedly different. The Council and City staff have fought hard over New Automated Phone Line for Yard Waste...... 6 the previous months to continue the safe provision of City services. Foster with the Denton Animal Shelter...... 6 Compared to other cities in the DFW Metroplex, the budget restraint Police Department Launches “Take Me Home”...... 7 we have exercised over the previous 3 to 4 years, coupled with our aggressive approach to utilizing federal stimulus funding, has enabled Denton Police Department Questions Answered..... 7 the City to continue to provide programs, services, and construction that enhance and improve our community.

VIRTUAL As we move forward and consider our next budget, I ask that you PUBLIC MEETINGS participate in two vitally important processes. To protect the health and safety of the First, I ask that you attend a budget hearing or reach out to your Council members and share with us what you feel are our priorities as Denton community; City Council, board, and a City. We are your representatives and decisions such as these are best commission members; and City staff, all public made with a considerable amount of resident input. More information meetings have moved to a remote format on these opportunities can be found at www.cityofdenton.com/budget. until further notice. All meetings will use the new Rules of Procedure that were adopted Second, I implore you to complete the 2020 Census before Oct. 31. The amount of federal funding that I spoke of earlier is based solely on during the March 31 Council meeting. our population (as are many other sources of federal funding). Without a complete count of all Denton residents in this year’s Census, we will not Scheduled public meetings are streamed receive our fair share of federal funding allocations in the future. online at www.cityofdenton.com/dtv, made You have a direct impact on the amount available on-demand, and can be viewed live on of federal funding we receive. Please visit the City’s DTV cable channel (Frontier FiOS on www.2020census.gov and be counted. channel 38, Charter Spectrum on channel 194, and Grande on channel 12). Due to the remote DENTON format of the meetings, in-person attendance will not be permitted at Denton City Hall. CITY COUNCIL Certain meetings will accommodate and receive public input on eligible agenda items. Citizens are able to participate using a number of virtual public comment options, including an online Virtual White Card and by phone.

For additional information and a current list of upcoming public meetings, visit www.cityofdenton.com/publicmeetings. Chris Watts, Mayor | [email protected] Gerard Hudspeth, District 1 | [email protected] Keely G. Briggs, District 2 | [email protected] Jesse Davis, District 3 | [email protected] John Ryan, District 4 | [email protected] Deb Armintor, At Large Place 5 | [email protected] 2 37Paul Meltzer, At Large Place 6 | [email protected] CITY TO HOLD COUNCIL ELECTIONS NOV. 3

As a result of COVID-19, the Saturday, May 2, 2020 General and Special elections were postponed and rescheduled for Tuesday, Nov. 3. The purpose of this election is to elect candidates to City Council Districts 1 and 2 (known as single-member districts), with only qualified voters residing in that district being eligible to vote, and also to elect candidates to City Council Places 5, 6, and 7/Mayor (known as at-large seats), wherein any qualified voter in the city may vote for one candidate in each of those places.

WHAT CITY COUNCIL SEATS ARE UP FOR ELECTION? The following are the City Council seats up for election. A complete list of candidates can be found at www.cityofdenton.com/vote.

General Election Special Election Place 5 (At Large) District 1 (Single Member) Place 6 (At Large) District 2 (Single Member) Place 7 - Mayor (At Large)

HOW DO I REGISTER TO VOTE? You will need to register through the Denton County Elections Administration. To learn more, visit www.cityofdenton.com/vote. The last day to register to vote in the Nov. 3 elections is Monday, Oct. 5.

WHAT DISTRICT AM I IN? To find your voting district, visit www.cityofdenton.com/vote, click “Which District Am I In,” and enter your physical address. If you have any problems locating your information, contact the Denton County Elections Administration at (940) 349-3200.

WHAT IS MY VOTER REGISTRATION NUMBER? To find your Voter Registration Number, visit the Denton County Elections Administration website at www.votedenton.com and click “Voter Lookup.” Having your Voter Registration Number readily available when going to vote is extremely helpful when inquiring where you will vote or getting a determination on the status of your voter registration. You can also find the number on your Voter Registration Card. If you have any problems locating your information, contact the Denton County Elections Administration at (940) 349-3200.

WHERE AND WHEN DO I VOTE EARLY FOR THE ELECTION? During early voting, registered voters can vote at any polling location in Denton County. You can find early voting times and location information at www.votedenton.com.

WHERE AND WHEN DO I VOTE ON ELECTION DAY, NOV. 3? Election Day polling locations are assigned based on City Council District and County Precinct. You can find your voting precinct information and polling locations at www.votedenton.com.

¿DONDE PUEDO ENCONTRAR INFORMACION DE ELECCION EN ESPAÑOL? Para obtener información sobre las elecciones en español, visite a www.votedenton.com y haga clic en “Español” en la pancarta que se encuentra arriba de la página o llame a la Oficina de la Secretaria de la Ciudad al (940) 349-8309.

DEVELOPMENT SERVICES MOVES TO CITY HALL The City’s Development Services Department has temporarily relocated to City Hall (215 E. McKinney St.) and is now open for in-person services by appointment. All development application types are currently being accepted electronically. To schedule an appointment, call (940) 349-8360. For the most up-to- date information about how you can do business with Development Services, call (940) 349-8360 or visit www.dentondevelopmentservices.com. 38 3 CITY SEEKING RESIDENT FEEDBACK FOR FISCAL YEAR 2020-21 BUDGET FY 2020-21 BUDGET Though the calendar year begins on Jan. 1, the City’s fiscal year begins annually on the first day of October. In preparation for each new fiscal year, CALENDAR the City’s Finance Department works with all departments in the City to develop their anticipated budgets over the next twelve months. That process has officially started for development of the FY 2020-21 budget. THURSDAY, AUG. 6 City Manager’s proposed Beginning in late July, departments began presenting their preliminary budgets to the City Council and Public Utilities Board. Each of these budget presented to presentations sets the framework for the City Manager’s proposed budget City Council. that is presented to Council during a budget workshop on Aug. 6. Developing a city budget is a collaborative process involving input from community TUESDAY, SEPT. 1 members, City staff, and City Council, with the goal of delivering exceptional Public hearing regarding services and achieving the City’s key priorities and strategic initiatives. the proposed tax rate and budget. Throughout August and September, the City will host a workshop and public hearing related to the adoption of the budget and tax rate for the next fiscal TUESDAY, SEPT. 15 year. At each meeting, community members will have the opportunity Budget and tax rate to provide feedback and input directly to the City Council and City staff. In adoption. addition to public meetings, community members may submit online comments to the City at www.cityofdenton.com/budget. Submissions THURSDAY, OCT. 1 received from this site will be reviewed by City staff and communicated to City Council as part of the budgeting process. Over the next couple of 2020-21 Fiscal Year months, staff will also be promoting the online submission option to officially begins. encourage participation from the community. Citizens are encouraged to watch and participate in the City’s budget meetings as we work to adopt the 2020 tax rate and FY 2020-21 operating and capital budget.

39 4 Clear the Shelter This August! Half-priced ($30) Adoptions Aug. 17-19 | Free Adoptions Aug. 20-22

All animals are up to date on shots, neutered/spayed, and microchipped.

To visit an animal, you must make an appointment. You can begin making appointments for Clear the Shelter on Monday, Aug. 10. One family/appointment will be allowed in the shelter at a time.

Call 940-349-7594 to make an appointment or sponsor an adoption! www.dentonanimalshelter.com

COUNCIL APPROVES PILOT PROGRAM FOR DOWNTOWN PARKLETS AND STREATERIES New features could be coming to public spaces in the downtown area! The Denton City Council recently approved a six-month pilot program to allow parklets and streateries in certain public spaces downtown.

WHAT ARE PARKLETS AND STREATERIES, YOU ASK?

A parklet is a temporary, constructed public space installed in a parking spot or loading zone intended to serve as outdoor seating, but can also include other amenities such as shade structures. A streatery is much like a parklet, but it is reserved for the use of the adjacent restaurant during their business hours—just like a sidewalk café, but not on the sidewalk. When the business who maintains the streatery is closed, it works just like a parklet—free for everyone to use!

Features like these are popping up in downtown spaces across the nation and a pilot program will allow the City to see if they will work well for Denton. Parklets and steateries will be allowed throughout the duration of the pilot program in downtown areas except for on Elm, Hickory, Locust, and Oak Streets.

For additional information and to apply for the pilot program,40 visit www.cityofdenton.com/parklets. 5 KDB TO PROVIDE 600 FREE TREES TO DENTON RESIDENTS AT ANNUAL GIVEAWAY OCT. 24 Keep Denton Beautiful, Inc. (KDB), a nonprofit partner of the City of Denton, will offer free trees to Denton residents at its annual Community Tree AVAILABLE Giveaway on Saturday, Oct. 24. The Community Tree Giveaway is KDB’s largest and longest-running tree distribution effort, and 2020 marks the TREE SPECIES: 22nd year of the one-day giveaway event. By participating in programs like the Tree Giveaway, Denton residents enhance Denton’s urban tree canopy Autumn Blaze Maple and help our city thrive environmentally and economically. Drummond Red Maple To receive a tree, Denton residents must register via www.kdb.org Dura Heat River Birch beginning Thursday, Oct. 1. There is a maximum of one tree per Denton Mexican White Oak household. Spots are limited on a first come, first served basis. Registration Mexican Sycamore will close once all spots are filled. Nellie R. Stevens Holly A total of 600 trees will be distributed, with eight different species Southern Wax Myrtle offered, all of which are drought-tolerant, and native or well-adapted for Denton soils and climate. Information about the available tree species and Shumard Oak tree planting and care resources for this year’s giveaway can all be found at www.kdb.org.

On the day of the giveaway, proof of Denton residency will be required (I.D. or utility bill). Trees will be placed in vehicles by KDB volunteers in a drive-thru fashion to help quickly move traffic. This year, additional health and safety protocols will be implemented to prevent the spread of COVID-19. For more information about the Community Tree Giveaway, visit www.kdb.org or call (940) 349-8737.

NEW AUTOMATED PHONE LINE FOR YARD WASTE Customer Service has introduced a new, self-service option for Solid Waste pickup requests, available in English and Spanish. Customers can skip the lines and wait time to get things scheduled or opt in or out of yard waste service in minutes using the automated phone line, (940) 349-8740.

• Opt-in to the yard waste program (kraft bags or brown carts) • Opt-out of the yard waste program • Schedule a collection for more than four cubic yards of yard waste brush (about four washing machines) • Schedule a collection for no more than 25 plastic trash bags of leaves twice per year

For next day collection, customers can place a collection request the day before their collection day by 7 p.m. Requests made after 7 p.m. will be scheduled for their next week’s collection day. To learn more and fill out an application, email [email protected]. To learn more about collection and yard waste service options, visit www.cityofdenton.com/yardwaste. 41 6 DENTON POLICE DEPARTMENT LAUNCHES NEW “TAKE ME HOME” PROGRAM When a loved one goes missing, every moment counts – especially for individuals with Autism, Alzheimer’s Disease, and other conditions. The Take Home Program, a free service recently launched by the Denton Police Department, allows caregivers to voluntarily provide essential details and photos of loved ones who may have difficulty communicating in the event they are alone or experiencing an emergency.

The Take Me Home Program can help save precious time when it matters most. In the event your loved one goes missing, first responders will already have a recent photo and vital information to help bring them home safely and quickly. The program also works in reverse—If someone is found who cannot identify themselves, public safety personnel can search their name or description in the secure Take Me Home system. While Take Me Home is particularly designed to help individuals with developmental or intellectual disabilities, anyone who may struggle to identify themselves to first responders can be registered.

Participating in the program is easy! • Visit www.cityofdenton.com/takemehome to learn more and to access the online registration form in English or Spanish. • Provide a recent photo and detailed information about your loved one, such as their emergency contact(s), favorite places, likes, and dislikes. • The submitted form will be saved in a secure database that is accessible only to public safety personnel. • Opt-in to receive annual email reminders to update the registrant’s www.cityofdenton.com/takemehome photo and details.

Communities across the U.S. have seen great success after implementing this program. To learn more, visit www.cityofdenton.com/takemehome. If you have any questions, email [email protected]. YOUR POLICE DEPARTMENT QUESTIONS ANSWERED

How can I learn more about my local police department and become more involved? Once COVID-19 restrictions are lifted, many of the opportunities for community involvement in the Police Department will return. You can request a tour of the Department, or even apply to ride out with an officer! You can also enroll in our Citizen’s Police Academy, which is one of the best ways to really get to know the ins and outs of the City of Denton Police Department. You can also call and have your district officer come out and meet with you one on one or to your neighborhood group. We want to hear what is important to you, not what we think is important for your neighborhood. We typically offer community events once a month where you can mingle with officers ask questions. Lastly, be sure to follow us on social media! We always post the dates for community events and classes on our channels, along with press releases and traffic alerts.

What are some pro tips to protect myself from burglary? Unfortunately, burglaries happen, and it is smart to be proactive to protect yourself from these sorts of crimes. The Denton Police Department took 372 burglary reports in 2019.

Our top tip to prevent vehicle burglaries is to always lock your car doors and take any belongings with you. Burglars prefer to target unlocked cars, as they are less likely to be caught from the sound of breaking glass. They also tend to target cars when they know the reward is high (e.g. They’re more likely to break into a vehicle where valuables are visible, than a vehicle that appears empty). For added security, park in front of a working security camera. This way, if a burglary does happen, we have a better chance of catching the culprit.

For your home, our pro tip is similar: lock your doors and your windows. A lot of times windows are forgotten, but trust us, this one is important! For added security, a working home security system or simple motion- activated floodlights are both great deterrents.

And just remember, if you see someone actively burglarizing42 your car or home, be sure to call 911 and your Denton Police Officers will be on their way! 7

2020 AUGUST | SEPTEMBER CITY OF DENTON RESIDENT UPDATE

STAY UPDATED www.cityofdenton.com/stayupdated

/cityofdenton @cityofdentontx /cityofdenton

/cityofdenton Email Notifications www.cityofdentonnews.com

RECYCLABLE IN THE 43 CITY OF DENTON A publication of the City of Denton • 07/20 • ADA/EOE/ADEA • TDD (800) 735-2989 • www.cityofdenton.com Date: August 7, 2020 Report No. 2020-070

INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL

SUBJECT: To provide an update on the origins of waste received at the City of Denton Landfill.

BACKGROUND:

As part of the FY 2019-2020 budget process, Solid Waste and Recycling Staff received direction from the Denton City Council to solicit rate and waste volume guarantees from 3rd party waste haulers to use City of Denton Landfill disposal capacity with a threefold purpose: to adjust a more favorable, market-rate driven price for the tonnage brought to the landfill, provide financial certainty into the solid waste enterprise to address the stranded debt resulting from past, under recovering programs, and to allow landfill operations to optimize its fixed cost across a larger and guaranteed tonnage of material handled.

Six (6) three-year contracts were approved during the City Council sessions on October 8, 2019, October 15, 2019 and November 5, 2019.

DISCUSSION:

In FY 2019-2020, contracted 3rd party waste customers are on track to deliver an estimated 75,000 additional tons of waste (over the uncontracted FY2018/2019 deliveries) with an impact to landfill life of 183 days over the three-year life of the contracts.

Entity FY 18-19 Tons Guaranteed Volume YTD Tons % of Contract CWD 20,557 72,000 39,039 54.22% Frontier 6,838 40,000 27,416 68.54% Republic 7,774 7,237 3,473 47.99% Town of Little Elm 1,940 1,900 1,220 64.19% Waste Connections 68,452 62,292 51,712 83.02% Wise County 400 3,500 2,745 78.42% Total Contract 105,962 186,929 125,605

Exclusive of contracted tonnage, the landfill’s retail, gate traffic has experienced strong growth, with an estimated 20,000 additional tons being delivered in this fiscal year over last. This waste has originated from sources in an even split between inside and outside of Denton. Factors contributing to this growth include the exponential residential and corporate growth in North Texas and regional shifts in the disposal market in the DFW area, specifically the closing of Waste Management’s DFW Recycling and Disposal Facility located in Lewisville.

Date: August 7, 2020 Report No. 2020-070

Entity FY 18-19 Tons% TotalYTD Tons% Total City of Denton-Residential28,145 100.00%25,854 100.00% City of Denton-Commercial93,701 100.00%77,827 100.00% Total City Hauled Gate121,846 103,681 135,993 Year End Projection

In FY18-19, 44% of the total waste received at the City of Denton landfill came from outside the city limits. In this current year, with the contracts and growth, the percentage shifted to 57% of total waste received having an origin outside of Denton.

FY 18-19 Tons% Total YTD Tons% Total Total Tons Denton 168,49755.77% 134,070 43.26% Total Tons Outside Denton133,619 44.23% 175,856 56.74% 302,117 309,927

CONCLUSION:

In the coming weeks the Solid Waste and Recycling department will bring to Council a request for approval of the Solid Waste Comprehensive Management Strategy. A central focus of this strategy will be to conduct a regional waste market analysis and communicate opportunities to the public in order to determine a long-range plan for waste acceptance at the landfill. Additionally, as a part of the FY 20-21 budget presentations, Finance is bringing forward a proposed rate increase to the gate rate for outside of Denton customers.

STAFF CONTACT: Brian Boerner Director of Solid Waste (940) 349-8001 [email protected]

Tina Ek Senior Business Analyst (940) 349-8056 [email protected]

Date: August 7, 2020 Report No. 2020-071

INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL

SUBJECT: Denco Area 9-1-1 Appointment to District Board of Managers

BACKGROUND: Denco Area 9-1-1 District appointment of individual to serve on the Denco Board of Managers.

DISCUSSION: The Denco Area 9-1-1 District was created in 1987 and is governed by a board of managers appointed by the County, participating cities, and the Denton County Fire Chief’s Association. Board members serve staggered two-year terms and are eligible for reappointment.

Each year, the term of one of the two members appointed by participating municipalities expires. This year, the term of Mr. Jim Carter, expires September 30, 2020. Members are eligible for consecutive terms. Mr. Carter expressed his desire to serve another term.

The City previously received a request from Greg Ballentine, Executive Director for Denco Area 9-1-1 District, for nominations of individuals to serve on the Denco Board of Managers. Staff sent an informal staff report to the City Council on April 24, 2020 requesting nominations. Since no nominations were sent to staff to place on a City Council agenda, no nominations were submitted to Denco.

Participating cities submitted their nominations by May 31, 2020. Denco received three nominations. Mr. Ballentine, Denco Executive Director, requested participating cities to submit their vote for one of the three candidates and advise Denco of its selection by 5 pm on July 31, 2020

The Council voted for Mr. Jim Carter to represent the City of Denton on the Denco Area 9-1-1 Board of Managers. Denco was advised of Council’s selection by the deadline given. Mr. Carter received the majority of votes and was reappointed to the Board.

ATTACHMENTS Memorandum from Denco Area 9-1-1 District

STAFF CONTACT: Suzanne Kaletta, Public Safety Communications Division Manager [email protected] (940) 349-7904

47 Council Requests for Information

Council Member Requestor Date Summary of Request Staff Assigned Department Comments Council Member Briggs 02/03/20 Would like to request council discuss a citywide public health study. Balthrop Mendoza City Manager's Office Request will be presented during a future Pending 1 http://www.austintexas.gov/sites/default/files/files/Health/Info_to_Post/He Request work session althReport-linked.pdf Like this Council Member Armintor 06/15/20 I would also like to bring back my my previous one-minute pitch to repeal Kuechler Public Affairs Request will be presented during a future Pending our ordinances that experts, advocacy groups, and my homeless Request work session 2 constituents both say criminalize homelessness (see earlier staff report for the list). The public interest in law enforcement reform and civil liberties Council Member Armintor 06/15/20 Now that the Supremes have ruled in favor of trans civil rights Kuechler Public Affairs An Anti-Discrimination ordinance is scheduled to be protections in employment, can we please make room at our next posted discussed during the September 15 work session. 3 meeting (or the next posted meeting after that?) to continue our deliberation on a comprehensive anti-discrimination ordinance for Denton? 4 Council Member Briggs 07/21/20 Do we have a longe range development fiscal policy/plan? Ogden/Cannone Finance/Development Services Information will be provided in a future Friday Report Council Member Briggs 07/23/20 I would like to know how many homes in preserve at pecan creek area/ Boerner Solid Waste & Recycling Information will be provided in the August 7 Friday Report 5 d2 have been skipped for recycling and trash in past few months. I am getting reports weekly it seems. Council Member Armintor 07/25/20 I would like to a Friday Report from Economic Development on how Rogers Economic Development Information will be provided in a future Friday Report some other U.S. cities have subsidized grocery delivery before and/or during COVID to partner with and/or subsidize Instacart, Lyft/Uber, and/or other forms of grocery & essentials delivery to help people shelter in place under COVID. After a vaccine is found, this can help to address our food desert issue in Denton. See: "Increase funding for emergency SNAP benefits and other social safety net programs for anyone who is 6 food insecure (the Families First Coronavirus Response Act, passed by the House of Representatives on March 14, includes this)" . https://www.brookings.edu/blog/the-avenue/2020/03/16/for-millions-of- low-income-seniors-coronavirus-is-a-food-security-issue/, https://www.fns.usda.gov/snap/online-purchasing-pilot , https://www.bain.com/insights/how-to-ramp-up-online-grocery-without- breaking-the-bank/ Council Member Davis 08/03/20 Will staff provide updates for resident inquiring about the restriping of Estes Capital Projects Information will be provided in the August 7 Friday Report 7 Welch St between Eagle and Union? Council Member Meltzer 08/05/20 Can staff check on the animal hospital that is not enforcing the mask Norris Development Services Information will be provided in the August 7 Friday Report 8 ordinance? Council Member Briggs 08/05/20 Can the chief give a presentation of the new take me home program to Dixon/Jahn Police/Capital Projects Information will be provided in the August 7 Friday Report 9 our disability committee and allow them to comment, weigh in Council Member Meltzer 08/05/20 Can staff provide information about programs and requests regarding the Shaw/Hedges/Packan Multiple Information will be provided in a future Friday Report 10 senior population

48 August 2020 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1

2 3 8:30 am Special 4 5 6 7 8 Called PUB 1:00 pm CC Work Cancelled - 2:30pm 8:30 am Council Budget 11:30 am Council Session Agenda Committee Workshop 4:00 Public Art Committee Luncheon 6:30 pm CC Regular 5:30pm P&Z Work Session COE 1:30 Cancelled Session 6:30pm P&Z Regular Session

9 10 11 12 13 14 15 PUB 9am 1:00 pm 2nd Tuesday 11:00 EDPB Session Cancelled - 8:30 DEDC

Cancelled - HLC Cancelled - Mobility Cancelled - 2:30pm 3:00pm 6pm Use-Of-Force Committee Meeting Agenda Committee Committee 9:00 am

16 17 18 19 20 21 22 2:00 pm CC Work 2:30pm Agenda 6:00pm Committee on Session Committee Persons with Disabilities 6:30 pm CC Regular 5:00pm P&Z Work Session HABSCO 4pm Session 6:30pm P&Z Regular Session

23 24 25 26 27 28 29 PUB 9am 10am Council Airport 3:00PM Board of Committee Ethics

2:00 pm 4th Tuesday Session

30 31 ZBA 5:30pm

49 September 2020 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 2:00 pm CC Work 2:30pm Agenda 8:30 DEDC Session Committee 4:00 Public Art Committee 6:30 pm CC Regular 5:00pm P&Z Work Session Session 6:30pm P&Z Regular Session

6 7 8 9 10 11 12 Labor Day No Council Meeting 11:00 EDPB

Holiday Mobility Committee 2:30pm Agenda No Luncheon Meeting Meeting 9:00 am Committee COE 1:30 5:30 Airport Advisory Board 13 14 15 16 17 18 19 PUB 9am 2:00 pm CC Work 5:00pm P&Z Work Session 6:00pm Committee on Session 6:30pm P&Z Regular Session Persons with Disabilities 6:30 pm CC Regular HABSCO 4pm Session 10:30 am Audit Finance 20 21 22 23 24 25 26 10am Council Airport 3:00PM Board of Committee 12:00 TIF Board (TIRZ) Ethics

2:00 pm 4th Tuesday Session

27 28 29 30 PUB 9am No Council Meeting 2:30pm Agenda ZBA 5:30pm Committee

50 October 2020 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 8:30 DEDC 4:00 Public Art Committee

4 5 6 7 8 9 10 11:30 am Council No Council Meeting 2:30pm Agenda Luncheon Committee

5:00pm P&Z Work Session COE 1:30 6:30pm P&Z Regular Session Traffic Safety Commission 5:30 pm 11 12 13 14 15 16 17 PUB 9am 2:00 pm 2nd Tuesday 11:00 EDPB 6:00pm Committee on Session 2:30pm Agenda Persons with Disabilities Committee Mobility Committee HABSCO 4pm 5:30 Airport Advisory Board Meeting 9:00 am

18 19 20 21 22 23 24 2:00 pm CC Work 2:30pm Agenda Session Committee 6:30 pm CC Regular 5:00pm P&Z Work Session Session 6:30pm P&Z Regular Session

25 26 27 28 29 30 31 PUB 9am 10am Council Airport 2:30pm Agenda 3:00PM Board of ZBA 5:30pm Committee Committee Ethics

2:00 pm 4th Tuesday Session

51 City Hall City of Denton 215 E. McKinney St. Denton, Texas 76201 www.cityofdenton.com Meeting Agenda City Council

Tuesday, August 18, 2020 1:00 PM Council Work Session Room

WORK SESSION BEGINS AT 1:00 P.M. IN THE COUNCIL WORK SESSION ROOM

REGULAR MEETING BEGINS AT 6:30 P.M. IN THE COUNCIL WORK SESSION ROOM Note: Mayor Chris Watts, Mayor Pro Tem Gerard Hudspeth, and Council Members Keely Briggs, Jesse Davis, John Ryan, Deb Armintor and Paul Meltzer will be participating in the work session, closed meeting and regular meeting via video/teleconference.

REGISTRATION GUIDELINES FOR ADDRESSING THE CITY COUNCIL Due to COVID-19 precautions, members of the public will not be able to attend the August 18, 2020 City Council meeting in-person. To accommodate and receive input on agenda items, citizens will be able to participate in one of the following ways (NOTE: Other than public hearings, citizens are only able to comment one time per agenda item; citizens cannot use both methods to comment on a single agenda item. Public comments are not held for work session reports.): • Virtual White Card – On August 14, the agenda was posted online at www.cityofdenton.com/publicmeetings. Once the agenda is posted, a link to the Virtual White Card, an online form, will be made available under the main heading on the webpage. Within this form, citizens may indicate support or opposition and submit a brief comment about a specific agenda item. Comments may be submitted up until the start of the meeting, at which time, the Virtual White Card form will be closed. Similar to when a citizen submits a white card to indicate their position on the item, these comment forms will be sent directly to City Council members and recorded by the City Secretary. City Council Members review comments received in advance of the meeting and take that public input into consideration prior to voting on an agenda item. The Mayor will announce the number of Comment Cards submitted in support or opposition to an item during the public comment period. Comments will not be read during the meeting. The City Secretary will reflect the number of comments submitted in favor/opposition to an item, the registrant’s name, address, and (summary of) comments within the Minutes of the Meeting, as applicable.

OR • By phone – Citizens wishing to speak over the phone during this Council meeting, may call (940) 349-7800 beginning 30 minutes prior to the meeting start time. Comments by phone will be accepted until the item is opened for discussion by the Council. When the call is initially received, a staff member will receive the caller’s information and either: 1) offer to call the citizen back when it is time for them to speak, or 2) record the caller’s information, support or opposition, and comment. If the caller chooses to record their support or opposition, rather than speaking during the meeting, the Mayor will announce the number of comments submitted in support or opposition to the item. If the caller wishes to receive a call back, the voice of each caller will be broadcast into the meeting during the public commenting time of their desired agenda item. Individuals will be able to comment once per agenda item, no matter the method.

Page 1 Printed on 8/7/2020 52 City Council Meeting Agenda August 18, 2020

• At regular meetings only, citizens can speak on any topic that is not on the agenda (Open Microphone). Alert the call taker if you wish to speak under the Open Microphone category. If you would like to give a public report, see the information below. After determining that a quorum is present, the City Council of the City of Denton, Texas will convene in a Work Session on Tuesday, August 18, 2020, at 1:00 p.m. in the Council Work Session Room at City Hall, 215 E. McKinney Street, Denton, Texas at which the following items will be considered:

WORK SESSION

1. Citizen Comments on Consent Agenda Items This section of the agenda allows citizens to speak on any item listed on the Consent Agenda prior to its consideration. Each speaker will be given a total of three (3) minutes to address any item(s). Any person who wishes to address the City Council regarding these items may do so by utilizing the "By Phone" registration process as referenced under the REGISTRATION GUIDELINES FOR ADDRESSING THE CITY COUNCIL detailed at the beginning of this agenda. Registration is required prior to the time the City Council considers this item. Registrants may call in and remain on hold or receive a call back at the time the Work Session is called to Order and are encouraged to ensure they remain accessible to accept the call.

2. Requests for clarification of agenda items listed on this agenda.

3. Work Session Reports A. ID 20-1206 Receive a report, hold a discussion, and give staff direction regarding an update to the City of Denton’s COVID-19 response. B. ID 20-1130 Receive a report, hold a discussion, and give staff direction regarding the Economic Development Strategic Plan and additional funding options for economic development. C. ID 20-1185 Receive a report, hold a discussion, and give staff direction regarding the Economic Development Partnership and contract between the City of Denton and the Denton Chamber of Commerce. D. ID 20-1476 Receive a report, hold a discussion, and give staff direction regarding a proposal from Hickory & Rail Ventures, LLC for programming support from March 1, 2021 to September 30, 2021. E. ID 20-1523 Receive a report, hold a discussion, and give staff direction regarding the General Fund preliminary FY 2020-21 Proposed Budget, Capital Improvement Program, and Five Year Financial Forecast. F. ID 20-1536 Receive a report, hold a discussion, and give staff direction regarding potential revisions to the approved pilot/temporary Parklet and Streatery program within the Mixed Use Downtown Core (MD) zoning district. G. ID 20-1050 Receive a report, hold a discussion, and give staff direction on pending City Council requests for information.

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Following the completion of the Work Session, the City Council will convene in a Closed Meeting to consider specific items when these items are listed below under the Closed Meeting section of this agenda. The City Council reserves the right to adjourn into a Closed Meeting on any item on its Open Meeting agenda consistent with Chapter 551 of the Texas Government Code, as amended, or as otherwise allowed by law.

1. Closed Meeting: A. ID 20-1512 Deliberations Regarding Certain Public Power Utilities: Competitive Matters - Under Texas Government Code Section 551.086; Consultation with Attorneys - Under Texas Government Code Section 551.071.

Receive information from staff, and discuss, deliberate and provide direction to staff regarding the future plans for, and current and future operations of, the Gibbons Creek Steam Electric Station owned by the Texas Municipal Power Agency. Consultation with the City’s attorneys regarding legal issues associated with the future plans for, and current and future operations of, the Gibbons Creek Steam Electric Station where a public discussion of these legal matters would conflict with the duty of the City’s attorneys to the City of Denton and the Denton City Council under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas. (The City of Denton is a member of TMPA). B. ID 20-1530 Consultation with Attorneys - Under Texas Government Code Section 551.071. Consult with the City’s attorneys on the legal status, expenses, strategy and options for resolution of litigation in Cause No. DC-17-08139, styled “Michael Grim and Jim Maynard v. City of Denton, Texas” pending in the 68th Judicial District Court, Dallas County, Texas; where public discussion of these legal matters would conflict with the duty of the City’s attorneys to the City of Denton and the Denton City Council under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas, or otherwise compromise the City’s legal position in pending litigation. C. ID 20-1533 Deliberate regarding Real Property - Under Texas Government Code Section 551.072; Consultation with Attorneys - Under Texas Government Code Section 551.071.

Discuss, deliberate, receive information from staff, and provide staff with direction pertaining to the potential purchase of real property located southeast of the corner of Thomas J. Egan Rd. and Jim Christal Rd. in Denton, Denton County, Texas (“Property”), where the deliberation of same in an open meeting would have a detrimental effect on the position of the governmental body in negotiations with a third person or potential litigation. Consultation with the City’s attorneys regarding legal issues associated with potential claims against the City associated with the Property, where a public discussion of these legal matters would conflict with the duty of the City’s attorneys to the City of Denton and the Denton City Council under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas, or would jeopardize the City’s legal position in negotiations or potential litigation. D. ID 20-1534 Deliberations regarding Real Property - Under Texas Government Code Section

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551.072; Consultation with Attorneys - Under Texas Government Code Section 551.071.

Discuss, deliberate, and receive information from staff and provide staff with direction pertaining to the acquisition of real property interests located in the Alexander Hill Survey, Abstract No. 623, Denton County, Texas, generally located in the 800 block of Eagle Drive, a 1.656 acre tract situated at the southeast corner of the Bernard Street / Eagle Drive intersection, City of Denton, Texas. Consultation with the City’s attorneys regarding legal issues associated with the acquisition or condemnation of the real property described above where a public discussion of these legal matters would conflict with the duty of the City’s attorneys to the City of Denton and the Denton City Council under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas, or would jeopardize the City’s legal position in any administrative proceeding or potential litigation. (Eagle Electric Substation) Any final action, decision, or vote on a matter deliberated in a Closed Meeting will only be taken in an Open Meeting that is held in compliance with Texas Government Code, Chapter 551, except to the extent such final decision, or vote is taken in the Closed Meeting in accordance with the provisions of Section 551.086 of the Texas Government Code (the ‘Public Power Exception’). The City Council reserves the right to adjourn into a Closed Meeting or Executive Session as authorized by Texas Government Code, Section 551.001, et seq. (The Texas Open Meetings Act) on any item on its open meeting agenda or to reconvene in a continuation of the Closed Meeting on the Closed Meeting items noted above, in accordance with the Texas Open Meetings Act, including, without limitation Sections 551.071-551.086 of the Texas Open Meetings Act. NOTE: Any item for which a formal action at the Regular Meeting has been taken by Council may be subject to a request for a motion for reconsideration at any time during the meeting, at the Concluding Items Section, or after the meeting. In order to comply with the Texas Open Meetings Act, a request for a motion for reconsideration made during, at the end of, or after a Council meeting will be placed on the agenda and considered at the next official meeting of the City Council. ______

REGULAR MEETING OF THE CITY OF DENTON CITY COUNCIL AT 6:30 P.M. IN THE COUNCIL CHAMBERS AT CITY HALL, 215 E. MCKINNEY STREET, DENTON, TEXAS AT WHICH THE FOLLOWING ITEMS WILL BE CONSIDERED:

1. PLEDGE OF ALLEGIANCE A. U.S. Flag B. Texas Flag “Honor the Texas Flag – I pledge allegiance to thee, Texas, one state under God, one and indivisible.”

2. PROCLAMATIONS/PRESENTATIONS

3. PRESENTATION FROM MEMBERS OF THE PUBLIC A. Review of procedures for addressing the City Council.

B. Reports from members of the public shall be received through the following two (2) methods. A total of up to seven (7) speakers are permitted to provide public comment and may include any combination of prior registration and open microphone speakers.

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1) Pre-registration. This section of the agenda permits any person who has registered in advance to make a citizen report regarding a public business item he or she wishes to be considered by the City Council. Each speaker is allowed a maximum of four (4) minutes to present their report. At the conclusion of each report, the City Council may pose questions to the speaker or may engage in discussion. If the City Council believes that a speaker's report requires a more detailed review, the City Council will give the City Manager or City Staff direction to place the item on a future work session or regular meeting agenda and advise staff as to the background materials to be desired at such meeting. a. ID 20-1563 Queen Janata Montgomery regarding painting Black Lives Matter and the fallen names on the street's on the Square. 2) Open Microphone. This section of the agenda permits any person who has not registered in advance for a citizen report to make comments about public business items not listed on the agenda. Such person(s) shall have registered using the “Virtual White Card” or “By Phone” process outlined by the City on its website or meeting notice. During open microphone reports under this section of the agenda, the Council may listen to citizens speak. However, because notice of the subject of the open microphone report has not been provided to the public in advance, the Texas Open Meetings Act limits any deliberation or decision by the Council to: a proposal to place the item on a future agenda; a statement of factual information; or a recitation of existing policy. Council Members may not ask the open microphone speakers questions or discuss the items presented during open microphone reports. NOTE: If audio/visual aids during presentations to Council are needed, they must be submitted to the City Secretary 24 hours prior to the meeting.

4. CONSENT AGENDA Each of these items is recommended by Staff and approval thereof will be strictly on the basis of the Staff recommendations. Approval of the Consent Agenda authorizes the City Manager or his designee to implement each item in accordance with the Staff recommendations. The City Council has received background information and has had an opportunity to raise questions regarding these items prior to consideration. Listed below are bids, purchase orders, contracts, and other items to be approved under the Consent Agenda (Agenda Items A – H). This listing is provided on the Consent Agenda to allow Council Members to discuss or withdraw an item prior to approval of the Consent Agenda. If no items are pulled, the Consent Agenda Items will be approved with one motion. If items are pulled for separate discussion, they may be considered as the first items following approval of the Consent Agenda. A. ID 20-1187 Consider approval of the minutes of August 4 and August 6, 2020.

B. ID 20-1441 Consider adoption of an ordinance of the City of Denton, Texas approving a second amendment to an economic development agreement with Buc-ee’s, Ltd., to clarify the term of the agreement; and providing an effective date. C. ID 20-1514 Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a Professional Services Agreement with Schneider Engineering, LTD., for revisions to the Electric Service Standards for Denton Municipal Electric as set forth in the contract; providing for the expenditure of funds therefor; and providing an effective date (RFQ 7379 - Professional Services Agreement for revisions to the Electric Service Standards for Denton Municipal Electric

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awarded to Schneider Engineering, LTD., in the not-to-exceed amount of $150,000). The Public Utilities Board recommends approval ( - ). D. ID 20-1516 Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a professional services agreement with Stearns, Conrad and Schmidt Consulting Engineers, Inc., dba SCS Engineers, for design services of the gas header, waterline, and road construction at the City of Denton Landfill; providing for the expenditure of funds therefor; and providing an effective date (RFQ 7109-011 - professional services agreement for design services awarded to Stearns, Conrad and Schmidt Consulting Engineers, Inc., dba SCS Engineers, in the not-to-exceed amount of $69,645). The Public Utilities Board recommends approval ( - ). E. ID 20-1517 Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the approval of a third amendment to a Professional Services Agreement between the City of Denton and GL PwrSolutions Inc., amending the contract approved by City Council on February 5, 2013, in the not-to-exceed amount of $857,469.06; amended by Amendment 1 approved by the City Manager; amended by Amendment 2 approved by the City Council; said third amendment to continue to provide compliance, studies, modeling, and other professional services for Denton Municipal Electric’s transmission and generation assets as required by regulatory agencies including the Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Texas Reliability Entity (TRE), and the Electric Reliability Council of Texas (ERCOT); providing for the expenditure of funds therefor; and providing an effective date (File 5148 - providing for an additional third amendment expenditure amount not-to-exceed $284,259, with the total contract amount not-to-exceed $2,253,668.14). F. ID 20-1518 Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a contract with Ennis-Flint, Inc. dba Ennis Paint, Inc., for the purchase of pavement markers inventory parts to be stocked in the City of Denton Distribution Center; providing for the expenditure of funds therefor; and providing an effective date (IFB 7397 - awarded to Ennis-Flint, Inc. dba Ennis Paint, Inc., for three (3) years, with the option for two (2) additional one (1) year extensions, in the total five (5) year not-to-exceed amount of $475,000). G. ID 20-1521 Consider adoption of an ordinance of the City of Denton adopting an updated Downtown Reinvestment Grant Program Policy for the Downtown Reinvestment Grant Program; and providing an effective date. The Downtown TIRZ Board No. 1 recommends approval (6-0). H. ID 20-1539 Consider adoption of an ordinance of the City of Denton, Texas approving the Denton Firemen’s Relief and Retirement Fund actuarial valuation as of December 31, 2019; and providing an effective date.

5. ITEMS FOR INDIVIDUAL CONSIDERATION A. ID 20-1445 Consider nominations/appointments to the City’s Economic Development Partnership

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Board. B. ID 20-1526 Consider adoption of an ordinance of the City of Denton, Texas, a Texas home-rule municipal corporation, granting to Atmos Energy Corporation, Mid-Tex Division, a Texas and Virginia Corporation, its successors and assigns, a non-exclusive franchise to furnish, transport, and supply natural gas to the general public in the City of Denton and Denton County, Texas, to construct maintain and operate pipelines and equipment in the City of Denton, Texas, for the transportation, delivery, sale, and distribution of natural gas in, out of and through said city for all purposes; providing for the payment of a fee or charge for the use of the public rights-of-ways; providing that such fee shall be in lieu of other fees and charges, excepting Ad valorem taxes; repealing all previous Atmos Energy Gas Franchise Ordinances; prescribing the terms, conditions, obligations and limitations under which such franchise shall be exercised; a most favored nations clause; a severability clause; and providing an effective date. C. ID 20-1395 Consider adoption of an ordinance authorizing a development agreement between the City of Denton and Oncor Electric Delivery Company LLC; providing for the future maintenance of critical transportation infrastructure; authorizing the City Manager to execute the agreement and providing for an effective date. D. HL20-0008a Consider approval of a resolution of the City of Denton, Texas approving an application for a partial tax exemption of designated historic sites, in accordance with Chapter 10, Article VI, Sections 10-126 through 10-129 of the Denton Municipal Code of Ordinances, for a property located at 923 West Oak Street, designated as a Local Historic Landmark, and is within the Oak-Hickory Historic District (OHH), generally located on the south side of West Oak Street, between Denton Street and Welch Street; providing for severability; and providing an effective date. (HL20-0008, 923 W Oak Street - Tax Exemption, Ron Menguita)

6. PUBLIC HEARINGS A. PDA19-0004b Hold a public hearing and consider adoption of an ordinance of the City of Denton, Texas, approving a Concept Plan amendment and Detailed Plan for Sections J & K of Planned Development 132, The Preserve at Pecan Creek. The 7.2-acre property is generally located at the southwest corner of Lakeview Boulevard and Edwards Road, in the City of Denton, Denton County, Texas; adopting an amendment to the City’s official zoning map; providing for a penalty in the maximum amount of $2,000.00 for violations thereof; providing a severability clause and an effective date. CONSIDERATION OF THIS ITEM HAS BEEN POSTPONED TO THE SEPTEMBER 1, 2020 CITY COUNCIL MEETING. (PDA19-0004b, Julie Wyatt) B. S19-0013a Hold a public hearing and consider adoption of an ordinance approving a Specific Use Permit to allow for a Multi-Family Dwelling use on approximately 4 acres of land generally located on the north side of Mingo Road, approximately 150 feet southwest of Boyd Street in the City of Denton, Denton County, Texas. The Planning and Zoning Commission voted 6-0 to recommend approval of the request with conditions. (S19-0013a, Mingo Road Apartments, Julie Wyatt)

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C. AESA20-000 Hold a public hearing and consider an ordinance of the City of Denton, Texas, approving 3c an a request by Kimley-Horn Engineering representing Forestar (USA) Real Estate Group, Inc. for an Alternative Environmentally Sensitive Area Plan for approximately 213.9 acres located on the north side of Roselawn Drive, and the west side of railroad tracks in the City of Denton, Denton County, Texas; providing for a penalty in the maximum amount of $2,000.00 for violations thereof; providing a severability; and establishing an effective date. The Planning and Zoning Commission voted 6-0 to approve the request with conditions. (AESA20-0003, Forestar Rayzor, Christi Upton).

7. CONCLUDING ITEMS A. Under Section 551.042 of the Texas Open Meetings Act, respond to inquiries from the City Council or the public with specific factual information or recitation of policy, or accept a proposal to place the matter on the agenda for an upcoming meeting AND Under Section 551.0415 of the Texas Open Meetings Act, provide reports about items of community interest regarding which no action will be taken, to include: expressions of thanks, congratulations, or condolence; information regarding holiday schedules; an honorary or salutary recognition of a public official, public employee, or other citizen; a reminder about an upcoming event organized or sponsored by the governing body; information regarding a social, ceremonial, or community event organized or sponsored by an entity other than the governing body that was attended or is scheduled to be attended by a member of the governing body or an official or employee of the municipality; or an announcement involving an imminent threat to the public health and safety of people in the municipality that has arisen after the posting of the agenda.

B. Possible Continuation of Closed Meeting topics, above posted. C E R T I F I C A T E

I certify that the above notice of meeting was posted on the bulletin board at the City Hall of the City of Denton, Texas, on the 14 day of August, 2020 at ______

______CITY SECRETARY NOTE: THE CITY OF DENTON'S DESIGNATED PUBLIC MEETING FACILITIES ARE ACCESSIBLE IN ACCORDANCE WITH THE AMERICANS WITH DISABILITIES ACT. THE CITY WILL PROVIDE ACCOMMODATION, SUCH AS SIGN LANGUAGE INTERPRETERS FOR THE HEARING IMPAIRED, IF REQUESTED AT LEAST 48 HOURS IN ADVANCE OF THE SCHEDULED MEETING. PLEASE CALL THE CITY SECRETARY'S OFFICE AT 940-349-8309 OR USE TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD) BY CALLING 1-800-RELAY-TX SO THAT REASONABLE ACCOMMODATION CAN BE ARRANGED.

Page 8 Printed on 8/7/2020 59 FUTURE WORK SESSION ITEMS MATRIX As of August 7, 2020

Currently Slated Work Session Items Meeting Date

Residential Recycling FY 20-21 Capital Budget & COVID-19 Update Sustainability Plan Centers 5-Year Forecast Council Requests Aug. 11 11-Aug 20-1205 20-1352 20-1349 20-1475 20-1049

Economic Development EDPB and Contract COVID-19 Update Strategic Plan between City/Chamber Management of Stoke Streatery Follow-up Budget Follow-Up Council Requests Aug 18 18-Aug 20-1206 20-1130 20-1185 20-1476 20-1536 20-1523 20-1050

DOVID-19 Update GTE Update Council Requests Aug 25 25-Aug 20-1207 20-1528 SW Engineering Study 20-1051

Audit - Procurement Card November 3 Election COVID-19 Update Process (Follow Up) All-Walk Cross Walk Plan Gas Well Little Elm/911 Update Council Requests Sept. 1 1-Sep 20-1493 20-1488 20-1510 20-1186 20-1535 20-1368 20-1201 7-Sep No Meeting - Labor Day 8-Sep No Meeting - Day After Labor Day

10-Sep Special Called Budget 6:30 p.m. HOLD for BUDGET

Audit - COVID-19 Public Library Master Non-Discrimination COVID-19 Update Response 2020-2021 Audit Plan Facilities Plan Ordinance Council Requests 15-Sep 20-1494 20-1384 20-1478 20-526 20-1470 20-1202

COVID-19 Update Council Requests 22-Sep 20-1495 20-1203 29-Sep No Meeting - 5th Tuesday

Accessory Dwelling Units, Forestar Rayzor - Tree and Screening Construction Code Group Home Code Canopy Council Requests Oct. 5 DCA19-0011 Review (TBD) Delegated Authority Amendment 20-1480 20-1489

Municipal Broadband Denton Development Right-of-Way Ordinance Oct. 6 - No Meetings 20-556 Code Amendments Public Art Follow-up Stormwater Master Plan (National Night Out)

Council Requests Oct. 13 20-1490 Date TBD Date

Council Requests Oct. 20 20-1491 Work Sessions Planned - Planned Sessions Work

Council Requests Oct. 27 20-1492

Work Session Requests Veteran Source of Income Determined by Council - Small Cell Lawsuit Housing Discrimination Lowering Speed Limits Date TBD Ethics Ordinance Revision Participation Tree Ordinance Review Ordinance Study

60 Street Closure Report Upcoming Closures Week of August 10, 2020 - August 16, 2020 Closure Start Closure End Upcoming Other Street/Intersection From To Description Department Date Date Info/Notes Communication Street Reconstruction

Remove and replace curb and gutter as Mistywood Lane Woodhaven Jamestown 10/01/20 01/29/21 needed. Streets Remove old asphalt and stabilize subgrade. Install asphalt pavement Water Distribution will be replacing the Northcrest Rd Foxcroft Cir Emerson Ln 03/06/20 10/16/20 Water water main and water services. Wastewater Main Install Robson East Side of RR 35W TBD TBD Wastewater (Temporary Lane Closure) Construction is set to begin on West Hickory Street between N. Welch Street and Carroll Blvd in September of 2020 and continue through May of 2021. Atmos, Streets, Drainage, West Hickory Street Welch Carroll 08/31/20 05/29/21 Detailed lane closure information is Water, Waste Water forthcoming pending approval of the contractor's phasing and traffic control plans. Total

Upcoming Closures 61 Street Closure Report Current Closures Week of August 10, 2020 - August 16, 2020 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR) North South Water Main Engineering, Bonnie Brae IH 35E Scripture 06/15/20 03/01/21 Direct business contact (940) 349-8938 Phase 3 Water Water Distribution will be Cherrywood Ln Woodland St Roberts St 08/03/20 11/30/20 replacing the water main Water N/A (940) 349-7278 and services.

Public Works Haven at Daugherty: Inspections, Collins Dallas Dr. Johnson St 07/20/20 08/28/20 N/A (940) 205-9230 Pavement Private Development

Concrete Street Panel and Sidewalk Repair. The process starts with Barricading the failed Como Lake Wind River Loon Lake 08/10/20 09/11/20 Streets N/A (940) 349-7146 sections of concrete pavement, remove the pavement, and install new concrete.

Elm Hickory Prairie 05/11/20 08/28/20 PEC 4 Utility Project Engineering Direct business contact (940) 349-8938

City of Denton/Cori FM 2181 Lillian Miller 11/18/19 TBD Street Widening TxDOT (940) 349-8425 nth City limits

Wastewater main replacement. Projects extents, Emerson from Emerson Circle to Foxcroft. Foxcroft Cir Emerson Ln Emerson Ln 01/30/20 10/01/20 Emerson Circle from Wastewater N/A (940) 349-8909 Emerson to End Foxcroft from Emerson to Northcrest Foxcroft from Old North to Emerson Water Distribution will be Foxcroft Cir Emerson Ln Emerson Ln 03/09/20 10/16/20 replacing the water main Water N/A (940) 349-7278 and water services. Infrastructure Safety Ft. Worth Dr. (US 377) IH 35E Mission St 10/17/19 02/01/21 Upgrades (temporary TxDOT (940) 349-8938 closures)

Current Closures 62 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR) Concrete Street Panel and Sidewalk Repair. The process starts with Winter Barricading the failed Green Bend Cul v sac 07/06/20 08/14/20 Streets N/A (940) 349-7146 Creek sections of concrete pavement, remove the pavement, and install new concrete.

The road will be closed as a part of the 2019 Street construction bundle NextDoor, Email Hercules N. Locust Stuart 08/01/20 12/31/20 Project. Hercules is set to Engineering (940) 349-7426 Notification, Mail outs have reconstruction of the curbs, gutters and the street.

Completed removal and replace of Hercules Lane E. Sherman in conjunction of the Public Works Email Notification, Door Hercules Lane Huntington Dr. 06/04/20 08/14/20 (940) 391-6299 Dr. added turn lanes for the Inspections hangers Sherman Crossing project. Intersection Intermittent closures of back of Vintage blvd NextDoor, Email Hidden Meadows Trail with Vintage 03/16/20 08/31/20 this intersection for Engineering (940) 349-8938 right of way Notification Blvd construction activities Concrete Street Repair. The process starts with Barricading the failed Hudsonwood Berrydown Stockbridge 08/03/20 08/28/20 sections of pavement, Streets N/A (940) 349-7146 remove the pavement and subgrade, and install new concrete pavement. Wastewater collections 500 ft west of Bonnie I35E northbound service road located 07/02/20 08/14/20 will be installing a new Wastewater (940) 349-8909 Brae main line. Duncan Kerley Street Shady Oaks Drive 02/05/20 07/31/20 Street Reconstruction Streets (940) 349-7146 Street

Concrete Sidewalk Repair. The process starts with Barricading the King Row Nottingham Dunes 07/20/20 08/21/20 Streets N/A (940) 349-7146 failed sections of concrete Sidewalk, remove, and install new concrete

Storm drain improvements as part of Locust St. Prairie Highland 03/09/20 08/28/20 Pec-4 Ph 1&2 Engineering Direct business contact (940) 349-8938 Project. East Side ln Closure Intersection Intermittent closures of back of Vintage Blvd. NextDoor, Email Mockernut Rd. with Vintage 03/16/20 09/25/20 this intersection for Engineering (940) 349-8938 right of way Notification Blvd. construction activities.

Current Closures 63 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR)

Public Works Inspections, N. Bell Ave Texas College 02/28/20 08/28/20 Sidewalk NextDoor (940) 205-9230 Private Development

Concrete Street Panel and Sidewalk Repair. The process starts with Barricading the failed N. Carroll W.Oak McKinney St. 06/08/20 08/28/20 Streets N/A (940) 349-7146 sections of concrete pavement, remove the pavement, and install new concrete. Street Reconstruction

Curb and gutter has message boards and Northwood Terrace North End Edgewood Place 07/21/20 08/21/20 already been replaced. Streets (940) 349-7146 door hangers Remove the old asphalt and stabilize subgrade Install asphalt pavement. NextDoor, Direct Prairie Elm Pierce 06/01/20 09/25/20 PEC 4 Utilities Engineering (940) 349-8938 business contact Storm drain improvements, as part of Prairie St. Locust St. Elm St. 03/23/20 09/25/20 Pec-4 Ph 1&2 Engineering Direct business contact (940) 349-8938 Project. Street closed to thru traffic. Wastewater Collections will be installing a new Precision Dr Airport Rd Peterbilt 09/11/20 10/07/20 Waste Water N/A (940) 349-8909 wastewater main and services.

Street Reconstruction

Remove and replace curb Rockwood Lane Royal Lane Mistywood Lane 07/20/20 09/30/20 and gutter as needed Streets N/A (940) 349-7146 Remove the old asphalt and stabilize the subgrade Install asphalt pavement

Roselawn Bonnie Brae Bernard 05/12/20 08/28/20 Bonnie Brae Phase 1 Engineering NextDoor (940) 349-8938

Street Reconstruction

Remove and replace curb Rockwood Royal Lane Mistywood Lane 07/20/20 09/30/20 and gutter as needed. Streets N/A (940) 349-7146 Lane Remove old asphalt and stabilize subgrade. Install asphalt pavement.

Current Closures 64 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR) The 2019 Street Reconstruction project consists of the reconstruction of roadways listed above. This reconstruction shall Thomas NextDoor, Email Scripture Street Malone 03/16/20 08/21/20 include new curb and Engineering (940) 349-7426 Street Notification gutter, ADA compliant ramps in sidewalks, asphalt or concrete roadways as well as upgraded drainage, water and wastewater facilities intersection Intermittent closure of the back of Vintage Blvd NextDoor, Email Shagbark Dr with Vintage 03/16/20 08/31/20 intersection for Engineering (940) 349-8938 right of way Notification Blvd construction activities. Concrete Street Panel and Sidewalk Repair. The process starts with Barricading the failed Swan Park White Dove Glen Falls 07/20/20 08/21/20 Streets N/A (940) 349-7146 sections of concrete pavement, remove the pavement, and install new concrete.

Walnut Elm Locust 08/05/20 08/28/20 Water Main Replacement engineering Fliers (940) 349-8938

Phased Road Reconstruction. Western Private West Oak St / Jim Chrystal I35 07/06/20 08/14/20 There is an attached TCP N/A (209) 603-8077 Blvd. Development with 4 phases as well as a schedule.

This closure is to install underground utilities in Windsor E. Sherman Nottingham 06/15/20 08/01/21 Engineering NextDoor (940) 349-7426 this area with street Reconstruction to follow.

Installation of sewer and water facilities. Windsor Drive - Closed Windsor Drive North Locust Stuart 05/11/20 08/02/21 Engineering NextDoor (940) 349-7426 WB - Open one Way EB with street reconstruction to follow Water Distribution will be Woodland St Frame St Cherrywood Ln 08/03/20 11/30/20 installing a new water Water N/A (940) 349-7278 main and water services. Total 36

Current Closures 65 Street Closure Report Completed Closures Week of August 10, 2020 - August 16, 2020 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR) Concrete Street panel and Sidewalk repair. The process starts with barricading the failed Bent Creek Kappwood Spring Creek TRUE 01/06/20 04/24/20 sections of concrete Streets N/A (940) 349-7146 pavement, remove the pavement and subgrade, and install new concrete pavement.

Concrete Sidewalk Repair. The process starts with Barricading the Brainy Trace Ct Bent Creek Cul v Sac TRUE 06/29/20 07/27/20 Streets N/A (940) 349-7146 failed sections of concrete Sidewalk, remove, and install new concrete

Wastewater collections will be installing a new Brown Dr Roberts St Woodland St TRUE 02/10/20 08/07/20 Wastewater N/A (940) 349-8909 wastewater main line and services Wastewater collections will be installing a new Cherrywood Ln Woodland St Northwood Tr TRUE 02/10/20 08/07/20 Wastewater N/A (940) 349-8909 wastewater main line and services

Public Works Pavement for Fire Station Inspections, NextDoor, Direct Colorado Blvd Brinker Rd 3201 Colorado Blvd TRUE 02/17/20 07/31/20 (940) 205-9230 #8 Private business contact Development

Concrete Sidewalk Repair. The process Old North starts with Barricading the E. Windsor Armstrong TRUE 07/06/20 08/05/20 Streets N/A (940) 349-7146 Rd. failed sections of concrete Sidewalk, remove, and install new concrete

Street Widening 0.26 mi south of FM (Temporary Lane Ft. Worth Dr. (US 377) IH 35E TRUE 12/03/18 12/12/20 TxDOT 10/08/19 (940) 387-1414 1830 Closures during non-peak traffic)

Completed Closures 66 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR) Curb and Gutter Repair. The process starts with Barricading the failed sections of, Curb and Headlee St. Mesquite At Intersection TRUE 07/06/20 07/27/20 Streets N/A (940) 349-7146 Gutter remove and install Curbs. From Addresses 607 to 512 Mesquite Street Widening Phone call to McNair Hickory Creek Rd. Teasley Riverpass TBD TBD (Temporary Lane Engineering (940) 349-7112 Elementary Principal Closures) Water Distribution will be Hollyhill Ln Longridge Dr Tennyson Trl TRUE 03/06/20 07/27/20 replacing the water main Water N/A (940) 349-7278 and water services.

Install approximately 14,000 linear feet of 24- inch and 30-inch water Southwest main along Old John John Paine Road Pump Johnson Road TRUE 01/06/20 07/15/20 Water NextDoor (940) 349-8925 Paine and Allred between Station the Southwest Pump Station and South Bonnie Brae.

Completed Closures 67 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR) This is a modification of the previous street closure for install new Direct business contact, storm drain. Ground Johnson Daugherty Smith 06/15/20 07/17/20 Drainage Direct contact with (940) 349-7197 conditions have changed residents on the job site and will now require a full street closure. Install new storm drain from the intersection of Johnson St. Smith St. Daugherty St. 05/18/20 07/17/20 Smith and Johnson to the Drainage NextDoor (940) 349-7197 intersection of Johnson and Daugherty. Atmos Energy is relocating/ replacing Direct business contact, existing gas mains and Atmos Energy to Johnson Street; Smith Daughtery Street, at S services for upcoming distribute door hangers, Dallas Drive TRUE 04/06/20 07/31/20 Atmos (940) 268-7285 Street Locust Street reconstruction of Smith place sign boards, and Street; including gas main notify residents in crossing Johnson Street person at Smith Street. Water Line improvements, as part of Maple St. Elm St. Myrtle St. 02/24/20 03/06/20 Pec-4 Ph 1&2 Engineering Direct business contact (940) 349-7112 Project. Alternating lane closures. We will be reconstructing Direct business contact, Masch Branch U S 380 Jim Crystal 02/17/20 06/19/20 Masch Branch from 380 to Streets (940) 349-7146 Door hangers Jim Crystal.

City PM will contact Installation of new storm Hickory McNair Elementary Montecito Dr. Buena Vista Dr. TBD TBD drainage line. Full street Engineering (940) 349-7112 Creek Rd. Principal again on closure. 2/7/20.

N. Bonnie Riney Rd Hardaway 07/16/20 07/24/20 Tapping Sleeve water (940) 205-9230 Brae

Wastewater collections will be installing a new Roberts St Bell Ave Cherrywood Ln TRUE 02/10/20 08/07/20 Wastewater N/A (940) 349-8909 wastewater main line and services. Installation of new storm drainage line. Hickory Rushing Springs Dr. Marble Cove Ln. TRUE TBD TBD Intersection closure. Engineering N/A (940) 349-7112 Creek Rd. Traffic will be detoured to Serenity Way. Drainage Improvements Wainwright Direct business contact, Warren Ct. Locust St. 12/16/19 08/07/20 as part of Pec-4 Ph 1&2 Engineering (940) 349-8938 St. door hangers Project

Completed Closures 68 Closure Complete Closure Start Departme Other Department Street/Intersection From To (Check box to Closure End Date Description Public Meeting Date nt Communication Contact remove from SCR)

Mill and Overlay: Welch Street from Union Circle Notified UNT of the Welch Street Union Circle Eagle Drive TRUE 06/22/20 07/15/20 Streets (940) 349-7146 to Union Circle and project limits. Highland to Eagle Drive.

Wastewater collections will be installing a new Woodland St Brown Dr Cherrywood Ln TRUE 02/10/20 08/07/20 Wastewater N/A (940) 349-8909 wastewater main line and services

Concrete Sidewalk Repair. The process starts with Barricading the Woodland Street N. Bell Frame 07/20/20 08/05/20 Streets N/A (940) 349-7146 failed sections of concrete Sidewalk, remove, and install new concrete

Total 24

Completed Closures 69