2019 ANNUAL REPORT

Table of contents

Letter from the Director. 4 Air service . 5 Financials . 7 Growth at COS . 8 Destinations. 10 Celebrations. 11 Peterson Air Force Base . 13 Airport improvements . 14 Business development. 15 Economic impact . 16 Volunteers ...... 17 Comission and Task Force members. 18

3 Celebrating a big year

A message from our director, Greg Phillips For those traveling over the past year, you saw firsthand that it was a Welcome to Springs Airport’s year of construction in the COS terminal following the tragic terminal (COS) first ever Annual Report. 2019 was fire that occurred on April 16, 2018. I’m happy to note that 2019 marked a tremendous year for COS and there are the completion of most of the terminal renovations and upgrades, with so many great things happening at the only a few projects left for completion in 2020. When complete, the Airport. It’s my sincere pleasure to share entire public side of the terminal on all three floors will have been fully in this report the progress our team has renovated and updated to brand new standards. If you haven’t seen it yet, made in order to better serve all our stop by. I think you’ll be impressed. citizens over the last year. Here are a few of the highlights you’ll find in this report. For general , this past year also marked continued growth, where we saw a number of hangars constructed for westside tenants, First, in air service, 2019 continued a trend including a significant expansion by the world class National Museum of growth at COS in a number of ways, of WWII Aviation. For our largest tenant, Peterson Air Force Base, concluding the year with almost 1.7 million we were pleased to be able to successfully complete a 276 acre passengers traveling through the Airport. lease expansion that will provide them the opportunity for additional Although that number is slightly down development and potential mission expansion. from 2018, it still represents an overall growth trend in passengers of more than Finally, the advances made during 2019 in our nonaeronautical business 43 percent since 2015. With increased park, Peak Innovation Park, have been amazing. Amazon constructed a last service from American , including mile distribution center that opened in September and the Airport team a new flight to Phoenix and added daily conducted negotiations with them throughout the year that were finalized capacity to , additional daily flights right after the end of 2019 for a massive fulfillment center that is being on through , and constructed to open by 2021. There are more things on the horizon for a third daily summer flight to Salt Lake Peak Innovation Park and I look forward to sharing those with you next year! City on , our legacy carriers continue to grow. Daily flights to I hope you enjoy this report. COS is proud to be a community and Phoenix on Frontier, the ultra low-cost partner with many organizations in our community. We look forward carrier in our market, continue to do well. to what 2020 has to bring. Frontier’s seasonal summer flights were also quite full as they ferried happy passengers to great destinations like , , , and Washington, D.C.

4 A hub for the community

2019 Total Passengers Air Service: 1,671,757 1,600,000 People aren’t surprised to find out how many people fly in and 1,400,000 out of places like New York or , but they are surprised 1,200,000 43% growth over 4 years to discover how much commercial and general aviation is happening 1,000,000 12 miles from Colorado Springs’ 2019 Seats 997,042 downtown. In our own quiet and 800,000 powerful way, we’re contributing 2019 Enplanements 841,059 to the community by offering big options for inbound and 600,000 outbound flights.

400,000

200,000

0 2015 2016 2017 2018 2019 5 Connecting Colorado Springs to the world

AVERAGE LOAD FACTOR 84.4%

BUSIEST DAY NOV. 1,671,757 11 997,042 TOTAL PASSENGERS IN 2019 6,918 PASSENGERS TOTAL SEATS IN 2019 841,059 TOTAL ENPLANEMENTS IN 2019 6 Operating Grants ERROR FREE A top-line focus Revenue Expense Operating Capital on financials 2019 18,064,525 15,399,781 426,694 14,392,592 ANNUAL

Operating Grant Details FINANCIAL State Grants (Interns) $8,596.00 AUDIT FOR Federal Grants (K-9, LEO) $408,097.68 CDOT - Crack Seal Grant $10,000.00 2019

7 We packed a lot into a year

We’re a little amazed to look back and see how busy we’ve been. Here are some of the signal accomplishments and activities we celebrated as the year came to a close. We look forward to finding more ways to serve our passengers and Colorado Springs in the year ahead.

A total of 833 LED lights installed on Milton E. Proby Parkway, throughout the terminal, airfield and roadways.

Air Service Sustainability

American Airlines’ • Larger and • New chiller installed and system daily service added capacity on efficiency radically improved numerous routes and carriers • Fiber installation for redundant to Phoenix • Longer season for connectivity began in 2019 Frontier seasonal flights • Solar-panel covered carport to MSP, IAD, ATL, SAT installed in valet lot • Electrical energy savings for 2019 compared to 2018 was 511,020 kWh for the terminal and 707,186 kWh Airport-wide. • Electrical energy savings from Solar-panel covered carport installation of new chiller was 446,706 kWh from 2018 to installed in valet lot 2019; that is almost 90% of the total energy savings for the terminal.

8 Notable milestones across the board

Service & Board Participation • COS representation with PURCHASED AND INSTALLED aviation issues at national level: • American Association of Airport APPROXIMATELY $100,000 Executives (AAAE) NW Chapter IN NEW CAMERAS Past President, Greg Phillips, Director of Aviation • AAAE National Policy Review Committee • AAAE National Air Service Technology Operations & Safety Committee • Airports Council International- • Completed the design and • Error free FAA annual North America (ACI-NA) Small procurement to virtualize inspection for 4 years running Airports Committee servers with IT • Error free TSA audit for • Coordination with Federal and • Full implementation of 2 years running State Congressional offices Veoci notification software • Improved fall protection • VisitCOS/CVB Board of Directors into the Airport Communication capabilities on COS facilities • Chamber of Commerce Center • In 2019, the Airport Board of Governors • Developed comprehensive Operations Agents have • Economic Development marketing and IT master plan responded to 112 medical Advisory Council events, 73 diversion events Procured almost with 287 aircraft, 769 airfield $2 million in fleet safety self – inspections, 30 Reduced the improvements in snow events and numerous introduction 2019 to include airfield alerts: fleet trucks, of guns at the paint truck, checkpoint two additional 20 33 1 (in carry-on brooms and a new bags) by 50% mechanic truck Alert 1 Alert 2 Alert 3 9 Conveniently connected to major hubs

10 Fun events with friends and families

Airstrip Attack Donald G. Stratton, USS Airstrip Attack is a half-mile Arizona (BB-39) Exhibit side-by-side roll race and trap Commissioning Ceremony speed competition featuring COS honors hometown hero more than two hundred of the and US Navy Veteran Donald fastest, most powerful street G. Stratton in a Commissioning cars in the nation. Ceremony for the Donald G. t Stratton, USS Arizona (BB- 39) Exhibit, which features meticulously researched and documented, historical visuals, Pikes Peak Regional Air Show narrative, videos, and biographies The Pikes Peak Regional Air of all 1,512 Arizona crewmen. { Show is hosted at COS every Donald G. Stratton, USS Arizona (BB-39) other year. It benefits The Exhibit Pearl Harbor Anniversary Event National Museum Of WWII Family members of Don Stratton gathered Aviation, The Peterson Air and on the 78th Annual Pearl Harbor Space Museum and The Ft. Remembrance Day as the Pikes Peak Carson 4th Infantry Division Heroes Legacy Committee honored Museum. Mr. Stratton at the Airport’s USS Arizona t x exhibit on our concourse. q

American Airlines Snowball Express COS hosts the Gary Sinise Foundation’s Snowball Express each year, partnering with American Airlines to send Gold Star families to Disney World. t

11 United ’s Fantasy Flight Community Partnerships Each year, COS host this SkyWest • Rocky Mountain Vibes Airlines’ event, partnering with the More • Colorado Springs Switchbacks FC Junior League of Colorado Springs and • Colorado College Hockey CPCD to fly disadvantaged children in celebrating • Air Force Academy Association our community to the North Pole. COS’ of Graduates own Colorado Jet Center donated the with the • Pikes Peak or Bust Rodeo fuel for the flight. u • Colorado State Fair United Airlines Flight 585 Memorial community • Cheyenne Mtn. Zoo Roof Display clean up q off I-25 and Bijou Exit. • Pikes Peak Recreational Outdoor Alliance • The SportsCorp • Downtown Partnership • Olympic City USA • Visit COS • Monarch Mountain • The Festival of Lights Parade • The Broadmoor Hotel • Colorado Springs Chamber and Economic Development Corporation • Castle Rock Chamber • Tri-Lakes Chamber • Pueblo Chamber Passenger Appreciation Events • Southern Colorado Woman’s Chamber Holidays at COS { City Collaborations: Hot Chocolate with the Mayor and • Sponsored Chamber Site Selector visit Mrs. Suthers and Santa u • Selected as host city for 2020 American Association of Airport Executives (AAAE) Holiday Performance Series y Industrial and Military Operations Conference Valentine’s Day on the concourse q • Host City for 2021 AAAE Airfield & Facilities Management Conference • Partnered with CDOT to host National Association of State Aviation Officials (NASAO) 2021 conference • Selected to host Colorado Airport Operators Association (CAOA) 2022 conference • Airport Design and Construction Manager, Steven Gaeta, was selected as a recipient for the City of Colorado Springs’ Mayor’s Award as COS Employee of the Year 12 The identity of Colorado Springs is closely tied to the Dedicated to the men military. We’re honored to work alongside our partners at Fort Carson, and women who serve Schriever Air Force Base, the U.S. Air Force Academy, Peterson Air Force our country Base and NORAD to make this community a great place to live, work and fly.

In November 2019, the addition of 276 acres added to the Peterson Air Force Base lease was completed and allows for significant future development. The land will initially provide additional parking, a roadway from the Peterson command area complex to the east , athletic fields, recreational vehicle parking, and may include an electrical energy generation facility.

Peterson Air Force Base provides Airport Rescue Firefighting (ARFF) Emergency Services response to the Colorado Springs Airport. Over 7,000 military aircraft operate annually at Peterson Air Force Base

13 Making sure this is a place that makes you proud

Every year is an opportunity to take care of our Airport and make continual improvements. While our repairs after the fire are the most visible of our undertakings, we’ve been pleasantly busy all around our grounds and facilities. Successfully completed several AIP and non-AIP construction projects including: • Taxiway Golf Rehabilitation • Chiller No. 1 Replacement • Wind Damaged Terminal Roof Replacement In 2019 the airport paved approximately 5 lane miles of asphalt • Terminal Second and Third Floor Fire Restoration • Terminal Second and Third Floor Modernization and placed over 26,000 cubic yards of concrete, the equivalent

All in all, we effectively addressed design, construction and of 26,000 cement trucks.

compliance challenges. We also maintained compliance for airport 5 Mi. storm water, air quality, waste management (solid waste, stockpiled soils, etc.) and for fuel storage and wildlife. Construction: • Fire remediation and terminal modernization program • Shuttle stop renovations in Long Term parking • Upgraded the airports Parking and Access Revenue Control System to include new pay stations and all new barrier gate arms in short term and long term parking lots.

Completed the award-winning Taxiway G reconstruction project. The project has been honored by the CO-WY Chapter of the American Concrete Paving Association. u

14 A steady and reliable economic engine

Some have described airports as the critical infrastructure for the 21st century. It’s hard to imagine our lives without airports and air service. What’s certain is that Colorado Springs Airport brings millions of dollars to the community and supports, both directly and directly, new jobs and opportunities. Peak Innovation Business Park:

Established the Peak Metro District as infrastructure financing option for development and operations and maintenance funding for Peak Innovation Park.

West Side:

• United States Forest Service (USFS) / Very Large Airtanker Amazon 67,000 Amazon Built and opened (VLAT)—working with USFS to construct a joint deicing ramp/ sq. ft. distribution 3.7M sq. ft. a FedEx freight USFS firefighting apron center. Airport fulfillment center. warehouse facility • Extended Airport Road a third of a mile opening up more land for the airport to develop sold 18.74 acres. Negotiation and in October of • Airport sponsored booth at Maintenance Repair Overhaul (MRO) Americas This development development was 2019 with sixty • Include Site Selector for Economic Development Corporation (EDC) extended utilities underway in 2019; four (64) trucking • SNC’s 150,000 sq ft of hangar space was constructed in 2 years and brought road sale of 70 acres bays along with • National WWII Aviation Museum Phase 1 expansion (40,000 sq ft) infrastructure to closed in 2020. supporting • Cordillera hangar lease extended Peak Innovation facilities to • Airport sponsored booth at the Schedules and Dispatchers Conference and Trade Show Park. include offices, a truck maintenance terminal and a fuel depot.

Amazon “Project 15 Delivering economic benefits to the community

OVER $ $ $ 2.36 3.43 1.5 BILLION BILLION 25,093 MILLION IN PAYROLL PROVIDED JOBS

VALUE ADDED TO IN BUSINESS THE COMMUNITY REVENUE

Source 2019 - Colorado Department of Transportation Economic Impact Study 16 We applaud our Ambassadors

The COS Ambassadors Program was initiated in 2005. Since then our Ambassadors have been an instrumental part of the Airport family and have distinguished themselves in their service to passengers.

Volunteer Appreciation Breakfast. 481 15 Our Ambassadors act as goodwill representatives by providing courteous, YEARS YEARS friendly assistance from the Airport Information Center to passengers. q 44 Ambassadors Highest number collective years of service of years of service

PAWS 4 COS: Creating a warm welcome and easing the stress of travel to our passengers

PAWS for COS This program started in 2019 to help spread joy and reduce stress among COS travelers with some furry friends. Handlers Dogs Ila McLaughlin Tripp Pamela Arnold Sully Maureen Baumtrog Ruby Maureen Baumtrog Kindle 17 We’re grateful for:

Everyone in this community helps make our work more rewarding and worthwhile. In addition to offering a special thanks to Mayor John Suthers and his Chief of Staff, Jeff Greene, we’d like to thank the following members of our Airport Advisory Commission and The Regional Air Service Task Force.

The Airport Advisory Commission The Regional Air Service Task Force

John Maier Chairman William J. Hybl Chairman Executive Chairman El Pomar Bill Nichols Vice Chairman Foundation David Couch Commissioner Pam Shockley-Zalabak Vice-Chair Chancellor Emerita at the University Hal Ellis Commissioner of Colorado Colorado Springs Chic Myers Commissioner Rod Slyhoff Vice-Chair President & CEO of the Greater Michelle Ruehl Commissioner Pueblo Chamber of Commerce Aaron Wood Commissioner Steve Bartolin Member Chairman of The Broadmoor Hotel Mark Volcheff Alternate Commissioner Mike Cafasso Member Vice-President of Operations at Bill Murray City Council Representative St. Mary Corwin Medical Center Andy Pico City Council Representative Dick Celeste Member Former President of Colorado Stan VanderWerf El Paso County Commissioner College, Governor of Ohio, and El Paso County Commissioner US Ambassador to India Dave Elliott Meadow Lake Airport Liaison Jack Damioli Member President & CEO of The Broadmoor Hotel Kyle Hybl Member President and CEO El Pomar Foundation Peter Maiurro Member Chief Communications and Business Affairs Officer, United States Olympic and Paralympic Museum Gene Renuart Member General (Retired Air Force) John Suthers Ex-Officio Mayor, City of Colorado Springs

Greg Phillips Ex-Officio Director of Aviation, Colorado Springs Airport 18