Resident Survey on Berlin Tourism (2017)

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Resident Survey on Berlin Tourism (2017) Acceptance of tourism in Berlin Results of a representative survey on tourism 2017 visitBerlin.de Do residents enjoy living in Berlin? 93% of Berliners enjoy living in the city. 7% (generally) disagree (generally) agree 93% Page |2 Source: Info GmbH 2017 Basis: Total n =3004 Proud of the number of Berlin visitors? 85% of residents are proud that people from across the world visit ‘their’ city. 3% 12% (generally) proud (generally) not proud don't know / no answer 85% Page |3 Source: Info GmbH 2017 Basis: Total n =3004 Are Berliners good hosts? 85 % of residents believe that Berliners are good hosts. 3% 12% (generally) agree (generally) disagree don't know / no answer 85% Page |4 Source: Info GmbH 2017 Basis: Total n =3004 Advantages for Berlin residents? Berlin profits from the growth in tourism Nearly 75% of all Berliners see the growth in tourism as advantageous for residents over the next years. 5% 24% (generally) agree (generally) disagree don't know / no answer 71% Page |5 Source: Info GmbH 2017 Basis: Total n =3004 Restrictions or disturbances? 82% of Berliners neither feel restricted nor disturbed by tourists. 18% (generally) not restricted / not disturbed (generally) restricted / disturbed 82% Page |6 Source: Info GmbH 2017 Basis: Total n =3004 Restrictions or disturbances? The mood in the main tourist hotspots Residents in Mitte, Friedrichshain and Kreuzberg feel more disturbed by tourists than the residents in Neukölln. Figures in % (generally) disturbed (generally) not disturbed don't know / no answer Mitte 36 64 Friedrichshain 35 65 Kreuzberg 32 68 Tiergarten 28 73 Prenzlauer Berg 20 80 Charlottenburg 19 81 Schöneberg 17 82 2 Neukölln 15 85 Berlin gesamt 18 82 Page |7 Source: Info GmbH 2017 Basis: Total n =3004; Rounding difference Restrictions or disturbances? The mood in the other districts Residents in, e.g., Wilmersdorf and Zehlendorf do not feel bothered by tourists – while residents tend to in Treptow, Wedding, Lichtenberg, Weißensee and Pankow. Figures in % (generally) disturbed (generally) not disturbed Treptow 26 74 Wedding 22 78 Lichtenberg 22 78 Weißensee 21 79 Pankow 20 80 Marzahn 15 85 Tempelhof 15 85 Hellersdorf 13 87 Hohenschönhausen 12 88 Spandau 12 88 Reinickendorf 11 89 Steglitz 10 90 Köpenick 10 90 Zehlendorf 8 92 Wilmersdorf 6 94 Berlin gesamt 18 82 Page |8 Source: Info GmbH 2017 Basis: Total n =3004 Restrictions or disturbances? Reasons 18% of residents say they feel restricted by tourists – mostly citing the crowded inner city as the primary reason. Too many people living in the (inner) city 33 Public transport (too full) 20 Too loud (nights) 17 Tourists are obtrusive / inconsiderate 11 Negative impact on traffic flows 10 Holiday apartments create housing shortages 7 Inappropriate behaviour due to alcohol, parties 7 Too much garbage / too dirty 6 General price rise 6 Tourists crowding stations / bus stops 4 The city no longer seems familiar 3 Travelling around the city generally more difficult 2 Quality of life suffers 2 Tourists are given preferential treatment 2 Page |9 Source: Info GmbH 2017 Basis: Total n =505, more than one answer 2% About the survey Page |10 About the survey Commissioned Berlin Tourismus & Kongress GmbH/visitBerlin Parent Population Residents in private households in Berlin over 14 yrs old Random sample from the ADM Master Sample, Sample Representative random sample in multi-person households, total = n = 3.00 Method Computer-assisted telephone interviewing (CATI) Population representation weighting by age, Weighting gender, size of household, district and education Field time 17 May – 2 August 2017 Page |11 Source: Info GmbH Commissioned by: Berlin Tourismus & Kongress GmbH Am Karlsbad 11 10785 Berlin visitBerlin.com .
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