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DIGITAL Serverworks Manager Installation and User Guide DIGITAL ServerWORKS™ Manager Installation and User Guide Part number: ER-4QXAA-UA. H01 Digital Equipment Corporation September 1998 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document. The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. No responsibility is assumed for use or reliability or software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Copyright 1995, 1996, 1997, 1998 Digital Equipment Corporation. All rights reserved. The following are trademarks of Digital Equipment Corporation: DIGITAL, the DIGITAL logo, OpenVMS, ClientWORKS, ServerWORKS Manager, StorageWorks, SWCC, RSM, AlphaServer, and AlphaGeneration. The following are trademarks of Compaq Computer Corporation: Compaq, the Compaq logo, the Compaq Q logo, ProLiant, Insight Manager, Insight Manager XE. The following are third-party trademarks: APC is a registered trademark of American Power Conversion, Inc. CA TNG Unicenter is a registered trademark of Computer Associates, Inc. TME 10 NetView is a registered trademark of Tivoli Corporation, Inc. Insight Manager is a registered trademark of Compaq, Inc. Lexmark is a registered trademark of Lexmark, Inc. Hewlett-Packard is a registered trademark of Hewlett-Packard Company. IBM is a registered trademark and NetView is a trademark of International Business Machines Corporation. Microsoft, MS-DOS, Windows 95, and Windows NT are trademarks of Microsoft Corporation. Mylex is a registered trademark and Global Array Manager is a trademark of Mylex Corporation. NetBIOS is a registered trademark of Micro Computer Systems, Inc. Novell and NetWare are registered trademarks of Novell, Inc. OnliNet is a registered trademark of Exide Electronics, Inc. PATROL is a registered trademark of BMC Software, Inc. SCO UNIX is a registered trademark licensed exclusively through Santa Cruz Operation, Inc. TME 10 is the property of the Tivoli Corporation and International Business Machines Corporation. Unicenter is a trademark of Computer Associates International, Inc. UNIX is a registered trademark in the United States and other countries licensed exclusively through X/Open Company, Ltd. ii Contents Preface xiii 1 Introduction The Advantages of ServerWORKS Manager........................................................ 1-2 The Objects That ServerWORKS Discovers......................................................... 1-2 Integration with Enterprise-Level Management Tools.......................................... 1-3 Minimal Health...................................................................................................... 1-3 Intelligent Monitoring............................................................................................ 1-4 Detailed Component Usage ................................................................................... 1-4 Notification Options .............................................................................................. 1-4 NT and NetWare Management.............................................................................. 1-5 DIGITAL and Third-Party Application Integration .............................................. 1-5 2 Using SNMP with ServerWORKS Manager About SNMP ......................................................................................................... 2-2 SNMP System Components .................................................................................. 2-2 MIBs ...................................................................................................................... 2-2 Network Manager Programs.................................................................................. 2-3 Agents.................................................................................................................... 2-3 The DIGITAL SNMP Extension Agent ................................................................ 2-4 How the Console Uses SNMP to Communicate ................................................... 2-4 Configuring SNMP for Trap Forwarding.............................................................. 2-5 Configuring SNMP Security.................................................................................. 2-6 Configuring SNMP Traps...................................................................................... 2-7 iii 3 Installation Network Configuration Requirements................................................................... 3-2 SNMP Supported Platforms .................................................................................. 3-3 Management Console Hardware............................................................................ 3-4 Management Console Software............................................................................. 3-5 Agent Hardware..................................................................................................... 3-6 Agent Software ...................................................................................................... 3-7 Network Cluster Support ....................................................................................... 3-8 Pre-Installation Considerations for ServerWORKS .............................................. 3-8 Order of Installation ........................................................................................ 3-8 Incomplete Installations .................................................................................. 3-9 Closing Other Programs Before Installation ................................................. 3-10 Keeping a Previous ServerWORKS Database.............................................. 3-10 Manipulating the Database............................................................................ 3-11 Integrating ServerWORKS with Insight Manager........................................ 3-11 Integrating ServerWORKS with Enterprise Managers ................................. 3-11 Using ManageWORKS................................................................................. 3-11 SNMP Service and Agents .................................................................................. 3-11 Agents Supplied with ServerWORKS .......................................................... 3-12 Agents Supplied with an Operating System.................................................. 3-12 Installing an Agent on the Console Device................................................... 3-13 Pre-Installation Considerations for ClientWORKS............................................. 3-13 Pre-Installation Considerations for RSM............................................................. 3-13 Pre-Installation Considerations for RMC ............................................................ 3-13 First Steps for Installing All Components ........................................................... 3-15 Component Installation Instructions.................................................................... 3-16 Installing ServerWORKS Manager Agents......................................................... 3-16 Do You Plan to Monitor Your Management Console?................................. 3-17 iv Installing ServerWORKS Manager Console ....................................................... 3-17 Starting the Installation for Windows NT 4.0............................................... 3-18 Starting the Installation for Windows 95 ...................................................... 3-18 Installing the Console.................................................................................... 3-19 Completing the Installation........................................................................... 3-20 Installing ServerWORKS Console Integration.................................................... 3-21 Installing ClientWORKS..................................................................................... 3-22 Installing RAID Storage Management ................................................................ 3-23 Installing StorageWorks................................................................................ 3-23 Installing Mylex GAM.................................................................................. 3-23 Installing Remote Management Integration ........................................................ 3-24 Tutorial ................................................................................................................ 3-25 Documentation..................................................................................................... 3-25 Post-Installation Options ..................................................................................... 3-25 WatchDog Timer on Multiple Platforms ...................................................... 3-25 WatchDog Timer on SCO UNIX.................................................................. 3-26 4 Discovering Networks and Objects The Network Views............................................................................................... 4-2 ServerWORKS Explorer View.............................................................................. 4-2 IP Discovery Map Views....................................................................................... 4-3 Elements on the Viewer Windows .......................................................................
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