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Vol. 36 No. 21 October 18, 2019 CARABINIERI AND NCIS SOLVE FUEL THEFT CASE Story on pages 6-7 CHIEF OF NAVAL PERSONNEL MEETS SAILORS SIGONELLA OMBUDSMEN HONORED 2 The Signature October 18, 2019 3 Direct Line InteractiveInteractive CustomerCustomer EvaluationEvaluation Comment Regarding Housing: and I got to speak to Ms. Ivana, who THE SIGNATURE NAVSUP Fleet Logistics Center Sigonella I believe that the house hunting was extremely helpful. She helped assignment process could be improved. to schedule the delivery of a newer U.S. NAVAL AIR STATION SIGONELLA Commanding Officer, Capt. Alsandro Turner For example, when I found out I had washer, and I really appreciate her assistance. She demonstrated the uon Giorno and To accomplish this mission of been assigned a counselor, I thought Commanding Officer level of customer service that I expect Capt. Kevin Pickard Greetings. I am readiness, our expert logisticians that person was going to be showing me places and that was not the case. I work and that should be given to everyone Captain Alsandro deliver products and services that in customer service so that is dear to my seeking assistance on the base. Executive Officer Turner, Commanding enable your combat capabilities Cmdr. Patrick J. Moran heart. I believe once a service member is Response: BOfficer of Naval Supply Systems and impact you and your families’ assigned to a counselor, the counselor Thank you for taking the time to Command Fleet Logistics Center quality of life while stationed Command Master Chief should call to introduce themselves highlight your concerns about economy CMDCM Nancy Estrada (NAVSUP FLC) Sigonella, one OCONUS. We meet these and offer help, but that did not happen. housing processes. Moving overseas of Naval Air Station Sigonella’s obligations through enduring In fact, I called my counselor and the is a stressful time, and the Housing EDITORIAL tenant commands. My wife, our locations, forward operating connection was bad, and he did not department is always looking for Public Affairs Officer daughters and I are truly excited sites and cooperative security Lt. Karl Schonberg even attempt to call me back after. ways to improve its customer service [email protected] to have joined this close-knit locations across Western and The primary reason I am here is to help smooth that transition. and welcoming community. Eastern Europe and Africa. because I did not like my interaction Regarding the house hunting process, Assistant Public Affairs Officer Janine Scianna Since arriving only a few months with the counselor who handled all incoming personnel are initially [email protected] ago, we’ve met many fantastic “Our job is to appliance delivery. For starters, I did not assigned a housing counselor as their people, both European and ensure that you receive any training on how to operate primary point of contact. During peak Community Relations Officer Dott. Alberto Lunetta American, who’ve helped us in have the tools you the washer when it was delivered to my PCS season, that person may or may [email protected] a variety of ways as we settle in. house. There was no written instruction not also be the person who escorts Thanks to them, we are quickly need to be ready services, customs clearance given to me either. The guy turned it you on house hunting tours. Given PAO Staff Writers \ Photographers coming to know Sicily, NAS to fight tonight, services, transportation, material on and that was it. I was given an Italian the high number of personnel coming MC2 Joshua Coté Sigonella, and NAVSUP FLC sustain tomorrow support, and logistics support washer and because it was taking 2-3 and going during the summer, we [email protected] Sigonella as a true home. center. Put simply, our job is to hours per load, I contacted the counselor can’t always guarantee that your POC MR2 Kyle Drummond and always” kyle.m.drummond@@navy.mil It is a great honor to lead the ensure that all of the logistics to express my concerns and he was will be leading your tours. Feel free rude. I then decided to go to housing in to include the Housing referral email hundreds of men and women Many of you have likely behind the scenes are coordinated CONTACT US efficiently and effectively to person to have my washer changed. He address, nassig-housingreferral@ who make up NAVSUP FLC interacted with our Fleet Mail Naval Air Station Sigonella, Sicily Sigonella. In this article, I’ll Center and post offices that support NAS Sigonella as was once again rude, and he said that eu.navy.mil, on any house hunting [email protected] I had to keep the washer or I would be correspondence. The entire referral staff DSN 624-5440; 095-86-5440 share with you a brief overview manage the reliable and secure being the “Hub of the Med.” PSC 812 Box 7, FPO, AE 09627-0001 of who we are and what we do. movement of your mail. You’ve On behalf of NAVSUP Fleet charged for the delivery of a new one. will be able to read your email in case I notified him that I did not choose an NAVSUP FLC Sigonella’s also worked with NAVSUP’s Logistics Center Sigonella, I your assigned counselor is out of the Italian washer and that I did want to keep office. Nonetheless, customer service is mission is to provide netted personal property team before, and my team are committed to This newspaper is an authorized publication it because it would run up my bills. We always important to us. Please reach out for members of the military services logistics, business and support during and after your PCS move “Keeping the Press” as we deliver ended up speaking with his supervisor directly to the Housing Director, Peter overseas. Contents of The Signature are services to U.S. Naval, Joint, and to handle the movement of your our logistics products and services not necessarily the official views of, or who advised against charging me for the Faulk, at 624-4070 or peter.faulk@ endorsed by, the U.S. Government, the Allied forces through partnerships household goods. We know how to you and your family so you can Department of Defense (DoD), or the U.S. delivery of a new washer. The counselor Navy. carry out your warfighting mission. eu.navy.mil if you feel that your needs and sound business practices in important these two missions was then tasked by the supervisor to are not being met in a timely fashion. By committing ourselves to our order to set theater readiness with are to making you feel at home have someone look into the logistics Regarding the problems you Editorial submissions are welcomed from mission and priorities, NAVSUP all Naval Air Station Sigonella departments, materials accountability. Simply in an overseas environment. involved with swapping the washer. experienced with your washing divisions and tenant commands. Editorial stated, our job is to ensure that Beyond these quality-of-life FLC Sigonella will continue to submissions should be sent to the Public A whole week went by, and I never machine, we strive to make sure that the Affairs Office via [email protected]. All you - our Navy, Joint and NATO services, we also manage and play a critical role in building and heard from the counselor, who appliances we deliver meet your needs. articles submitted by non-staff members will be considered contributing writers. Warfighters - have the tools you operate NAS Sigonella’s aircraft sustaining the Navy the Nation apparently decided not to take any We encourage all prospective tenants need to be ready to fight tonight, refueling systems, hazardous Needs here at NAS Sigonella action on the matter. I decided to go to consider the space available for sustain tomorrow and always! material centers, contracting and across the Navy Region back to Housing for a second time, Europe, Africa, and Central. "ICE" cont’d on Page 13 4 The Signature October 18, 2019 5 Name: HN Nicholas Walker Department: U.S. Naval Hospital Sigonella Hometown: Joplin, Mo. U.S. Naval Hospital Sigonella is one In order to be a preventive medicine man. Walker has been in the Navy for of 36 tenant commands on Naval Air technician, Sailors have to complete two and a half years and Sigonella is FIRE PREVENTION Station Sigonella. USNHS, one of the additional schooling after completing his first tour of duty after completing largest, is made up of many different “A” school, the initial post-boot camp training. departments spread across NAS I schooling. Having that extra training Like many others, Walker says and NAS II. Its mission is to provide has allowed Walker to branch out pro- his favorite thing about Sicily is the NIGHT OUT! exceptional base operating support fessionally and do things that a normal food; even the pasta tastes better than and quality of life services that exceed corpsman cannot. it does back in the States. He also customer expectations and increase The chance to get a degree and not likes having the opportunity to travel operational readiness for deployed have hefty student loans when you are around Europe and see some places U.S. and allied forces, tenant com- done is frequent reason that Sailors he probably wouldn’t have otherwise. mands, and families. enlist. For Walker, that also holds “I would say my favorite place that I Within the preventative medicine true. have been to so far is probably Roma- department, it takes Sailors like Hos- “I joined for the Navy primarily for nia,” said Walker.

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