UK and Ireland Edition Third Quarter 2003

A whole world of comfortable To make your journey across the pond as comfortable as possible, American has upgraded its fleet from London to the aircraft*.The 777, American’s newest and most comfortable plane, features three classes of service, and many are equipped with the Flagship Suite® features in First Class. Currently, American offers up to 19 nonstop flights daily to the U.S. from London. Known for its cutting-edge technology, the 777 is all about comfort. First Class passengers will enjoy fully reclining flat seats, and passengers will notice the extra legroom with a 150º seat recline. Our , as always, has More Room Throughout EconomySM seating, and you’ll be flying in specially designed seats with adjustable leather headrests.The in-flight entertainment in all cabins includes in-seat, 10-channel video and 14-channel audio programming. First Class passengers can also use a personal video player with a selection of 20 movies. All passengers travelling in First and Business Class can enjoy inflight entertainment using Bose® Acoustic Noise Cancelling® headsets. If you need to work you can use another of our inflight facilities — 15-volt power ports. For your convenience, power ports are available in each seat in First and Business Class, and in selected rows of Economy. Flagship Suite features The ultimate in comfort and convenience, Flagship Suite features include privacy dividers, power ports, leather headrests, and a host of other amenities designed to enhance your travel experience. Dine by yourself or with an invited guest (in your additional visitor seat), relax by watching a movie on your personal entertainment system, or sleep in your fully flat, six-foot six-inch bed with drop-down armrests.

ADDITIONAL FEATURES INCLUDE: Swivel seat with electronic recline Lumbar massage Winged-adjustable headrests Personal reading lights Generous under-seat storage space Individual satellite telephones

How’s all that for a reason to use your AAdvantage miles for an upgrade? For more information and to make your reservation, visit www.americanairlines.co.uk or call 0845 7789 789 (outside London), 020 7365 0777 (within London), 01 602 0550 in Ireland, or your local travel agent. *The London Gatwick–St. Louis flight is operated with a Boeing 767-300 aircraft. The sky is the limit at Starwood Mileage Offer: Receive double miles on all stays for two nights or longer, at participating in Europe. Dates: 15th June 2003–31st August 2003 Contact: For reservations or more information call 00800 325 35353 and ask for Promotion Code ATSAADV, or visit www.spg.com. Sheraton Paris , Charles de Gaulle Destinations and Participating Hotels: Paris: Sheraton Paris Airport, Charles de Gaulle; Trianon Palace,Versailles, a Westin London: Sheraton Park Lane, Sheraton Park Tower, a Luxury Hotel; Sheraton Belgravia Hotel, Sheraton Skyline Hotel, Sheraton Heathrow Hotel Madrid: The Westin Palace Hotel Zurich: ArabellaSheraton Hotel Neues Schloss Frankfurt: Sheraton Frankfurt Hotel and Towers, Conference Center; ArabellaSheraton Congress Hotel, ArabellaSheraton Grand Hotel, A Luxury Collection Hotel; ArabellaSheraton Am Busing Palais Rome: Westin Excelsior, St. Regis Grand Brussels: Sheraton Brussels Hotel & Towers, Sheraton Brussels Airport Hotel See Terms and Conditions on page 7.

AAdvantage eSummary services While you’re online, remember to sign up for the AAdvantage eSummarySM services. In addition to important account information, these monthly e-mails include participant offers and program enhancements. For you road warriors, this means you can receive your AAdvantage account summary anywhere you access e-mail.

Introducing … www.americanairlines.co.uk Especially tailored for users in the UK and Ireland, www.americanairlines.co.uk was recently launched to provide local and international information for our transatlantic travellers.With a focus on quick and easy information, it features current news about special fares and mileage offers, allowing you to find the most convenient and affordable flights. Book your awards online Now, on the AAdvantage section on this new UK site you can check your mileage balance and then book your award travel online. More than 60 different awards are available for online booking, including PlanAAhead® and AAnytime® awards.And, as an added incentive for trying this new service, you’ll earn 1,000 bonus miles* for each return trip award booking. Award booking is available for American ,AmericanConnection®, and American Eagle® travel.You can also arrange payment for taxes and applicable fees without having to contact AAdvantage customer service. For reservations assistance, call your local Reservations office listed on page 8. *Earn 1,000 AAdvantage bonus miles for return trip travel on American Airlines, American Eagle, or AmericanConnection booked on AA.com. Bonus miles will be credited to the account of the person travelling after flight activity is posted to the traveller’s AAdvantage account. Bonus miles do not count toward elite-status qualification. No registration is required. 2 American reserves the right to change or discontinue bonus offers at any time. The sign of elegance

London Heathrow Dallas/Fort Worth

Wherever you travel, the American Airlines Admirals Club symbol is your sign for elegance, comfort and convenience. The five stars within a circle signify a sophisticated and well-equipped retreat area that is staffed with friendly professionals who will assist you with your travel needs. With 44 Admirals Club locations throughout the U.S., Canada, the Caribbean, Europe, Asia and Latin America, you will have many opportunities to make use of these private facilities when you become a member. Whether arriving in the U.S., preparing for your return home, or in between flights, you can relax or work in quiet surroundings. As a member, you can make reservations and seat selections, plus obtain passes in a pleasant atmosphere in both London Gatwick and Heathrow . Some ticketing is also available. Additionally, you can experience personalized service and enjoy complimentary light snacks and beverages. A major boon to business travelers is the wide array of state-of-the-art Admirals Club business facilities.Wrap up business while awaiting your return from Boston, Miami, New York JFK, Dallas/Fort Worth or Chicago O’Hare. Facilities include fax machines, individual workstations, laser printers, photocopiers, telephones and data ports. Internet access is available at most U.S. locations. Planning a conference in the U.S.? The Admirals Club Executive Center® locations in Chicago, New York LaGuardia, Dallas/Fort Worth and San Francisco feature special accommodations for your business meetings. Most Admirals Club locations also have conference rooms available for rent. As an added bonus, your Admirals Club membership includes access to over 370 lounges worldwide that are operated by ™ Alliance airlines.To learn more, visit www.aa.com/admiralsclub.

Special note: oneworld Emerald and Sapphire members are invited to use Admirals Club facilities on the day of travel when travelling on a oneworld segment. First and Business Class passengers travelling on International Flagship Service® flights and First Class passengers travelling on nonstop transcontinental flights are also invited to use the facilities on the day of travel.

3 A New York minute When you are ready to take a bite out of the Big Apple, American Airlines can take you there with nine convenient daily nonstop flights from Europe to New York JFK, including five from London Heathrow. And from New York JFK, American’s flights continue on with over 85 flights to more than 30 destinations throughout the U.S., Canada, the Caribbean, Mexico and South America. While there, be sure to take in some of the culture. Without a doubt, New York City is the ultimate tourist destination. Known around the world as a major cultural and financial centre, it is the heart of fashion, art, publishing, broadcasting, theatre and advertising. Additionally, the attractions, people and all the hustle and bustle in between are what make up the real New York experience. The Regency Hotel is located near the very chic Madison Avenue boutiques, as well as Barneys and Bloomingdales department stores. And right down the street at 50th and Fifth Avenue is Rockefeller Center. Then there is Radio City Music Hall, the Museum of Modern Art, The Frick, The Metropolitan Museum and The Guggenheim. You’ll also want to take time to visit Grand Central Terminal, Wall Street, the Empire State The Chrysler Building Building, the Chrysler Building and, of course, the Statue of Liberty.

Give yourself the royal treatment at Loews Treat yourself to a royal New York package from The Regency — A Loews Hotel. From 1st June 2003 until 30th September 2003 Loews is offering triple AAdvantage miles, and more, to AAdvantage members. Located in one of the most celebrated sections of Manhattan on tree-lined Park Avenue,The Regency neighbours upscale boutiques, antique shops, and museums. Inside, this four-star hotel features a marble lobby decorated with antiques and French tapestries. And The Regency’s rooms and suites are meant to spoil guests.Thanks to a recent multi-million dollar renovation, these luxurious rooms feature premier mattresses to ensure a deep sleep — even if this fast-paced city doesn’t. Distinctive services range from individually designed workouts with personal The Regency trainers to perfect cuisine prepared by award-winning chefs.

The Regency is offering an exclusive three-night package* for AAdvantage members that includes:

Triple AAdvantage Automatic upgrade Two complimentary A three-course dinner Autographed copy miles (total of 1,500) to Junior Suite at the glasses of champagne for two at the four-star, of Aureole Chef regular room rate** in The Library award-winning Charlie Palmer’s Relais and Chateaux Casual Cooking restaurant, Aureole (across the street from The Regency) This offer is valid from 1st June 2003 until 30th September 2003.To reserve your Royal New York Package, call our reservations experts on 001 212 759 4100 or visit www.loewshotels.com and request Promotion Code PK6AAP. *Based on a three-night minimum. Excludes taxes. Restrictions apply. Supplements and beverages at the Aureole are at an additional charge. 4 **Rates start at US $375 per room per night. The getaway It’s summer! And to celebrate their recently opened hotels, Sofitel,Accor’s luxury-hotel brand, is offering up to triple AAdvantage miles at selected properties*. In addition to these bonus miles, they are offering Summer Getaway Invitation rates** with savings of up to 40% off published standard rates and including breakfast for two. Sofitel Miami

Triple miles Double miles 500 base miles + 500 base miles + 1,000 bonus miles = 1,500 500 bonus miles = 1,000 To celebrate the recent opening of the Sofitel You can also earn double miles at more than 155 Wentworth Sydney, Sofitel is offering triple miles other participating Sofitel hotels worldwide. at this property and the following: Sofitel Miami, Locations include Argentina, Brazil, Colombia, Sofitel Los Angeles, Sofitel San Francisco Bay, France, Germany, Italy, Japan, Spain, the U.S. Sofitel Rio de Janeiro, Sofitel Cologne Am Dom, and the UK, as well as elsewhere in Asia and the Sofitel Marrakech, Sofitel Palm Beach Djerba Pacific, Africa and the Middle East. (Tunisia) and Sofitel Maadi Towers Cairo.

The offers are valid from 28th June 2003 until 3rd September 2003.To make reservations or for more information on this offer, call 0870 609 0964 and quote Booking Code WAA.For more information on Sofitel visit www.sofitel.com. *Based on standard, published corporate, preferred corporate, company rates, and Summer Getaway Invitation rates only. **Terms and Conditions apply to Sofitel Summer Getaway Invitation rates, which are subject to availability at the time of booking. This offer cannot be combined with any other promotion and you must quote booking code at the time of reservation.

Earn and redeem AAdvantage miles in Europe

Within Europe, travel on oneworldTM Alliance carriers such as Aer Lingus, and makes it easier for you to earn and redeem miles. For example, if you fly from London to Paris on British Airways, you’ll earn 500 miles. And that’s travel for business or pleasure. You don’t have to wait to earn 40,000 miles for award travel either. Redeem 15,000 miles for award return-trip travel to exciting destinations throughout Europe*. To find out more about earning and redeeming AAdvantage miles throughout Europe, visit www.americanairlines.co.uk and go to the Partners and Mileage Programs section, or call 08457 567 567 in the UK or 01 799 9033 in Ireland. To make reservations on American Airlines, call your local American Airlines Reservations office (listed on page 8). Remember to quote your AAdvantage number when booking on all eligible fares. *See Terms and Conditions on page 7.

5 Additional Offers

Mileage Offer: Double miles Mileage offer:Hilton Japan Dates: 1st June 2003 until 40th Anniversary Deal: 30th September 2003 Double AAdvantage miles Participating properties: and up to 40% savings International Hotels Dates: 1st June 2003 until & Resorts — over 145 31st August 2003 properties worldwide Participating properties: Contact: For reservations Hilton Guam Resort and Spa, or more information, call Hilton Nagoya, Hilton Narita 0808 1000 783 and quote New Tokyo International Rate Code AADY, or visit Airport, Hilton Otaru and www.ramadainternational.com. Hilton Tokyo See Terms and Conditions on page 7. Contact: Within the United Kingdom and Northern Ireland call 08105 909 090 and quote Promotion Code A4 or call the Hilton Reservations Worldwide office nearest you. See Terms and Conditions on page 7.

Mileage offer: Double miles and up to 35% off stay Dates: 1st July 2003–31st August 2003 Participating property: The Montcalm — Hotel Nikko London Contact: Visit www.nikkohotels.com or call 0800 282502.

Mileage Offer: Earn double AAdvantage miles*. Additionally, enjoy savings of up to 30% when you Mileage offer: Earn up to three AAdvantage miles per book the Summer Saver rate at Raffles International U.S. dollar spent* at participating Marriott Hotels. properties at destinations worldwide. Additionally,receive 30% off your Friday or Sunday Dates: 1st June 2003–30th August 2003 night stay,if staying Saturday night, at any of the 134 Participating Properties: You can find Raffles participating Marriott, Renaissance Hotels or Courtyard by International Hotels and Resorts in Amsterdam,Atlanta, Marriott in the UK, Ireland and Continental Europe. Bangkok, Basel, Beijing, Berlin, Beverly Hills, Boston, Dates: 15th June 2003–15th October 2003 Chicago, Dalian, Dusseldorf, Geneva, Hamburg, Istanbul, Contact: For information and reservations call Lima, London, Montreux, New York, Phnom Penh, 0800 221 222 and quote Rate Code ZAPP. Quito, Siem Reap, Singapore, Sydney and Zurich. Contact: Visit www.raffles.com, *Must be a member of Marriott Rewards® to earn AAdvantage www.swissotel.com or call 00 800 637 94771. miles. If you are not a member of Marriott Rewards®, enroll at www.marriottrewards.com and select the AAdvantage *All rates quoted are subject to relevant service charges and programme as your mileage earning preference. government taxes. Other restrictions may apply. Applicable to all Raffles International properties. See additional Terms and Conditions on page 7.

6 Mileage Offer: AAdvantage members earn 50 miles per day on all Mileage Offer: Earn qualifying rentals. Additionally, for a limited time, you’ll save up to 10% on all weekly and weekend leisure double miles and save up to 40% with Shangri-La’s rentals at all participating Avis airport locations in the Rate Break, including complimentary breakfast daily. U.S. and Canada. Additionally,earn double AAdvantage miles for a Dates: 15th June 2003–30th September 2003 total of 1,000 per stay. Contact: For reservations or information, visit Dates: 1st June 2003–30th August 2003 www.avisworld.com or call your local Avis location. Participating properties: Any of the 40 Shangri-La When making your reservation, quote the Avis Hotels and Resorts, including Traders Hotels* Worldwide Discount Number K817137 and ask for Avis Contact: Visit www.shangri-la.com, Platinum rates.You’ll also need to provide your or call 020 8747 8485 or your local travel consultant AAdvantage number at the time of rental. and ask for “Rate Break.” See Terms and Conditions on page 7. *Terms and Conditions apply.

Mileage Offer: Receive triple AAdvantage miles* for stays at Hilton’s new all-inclusive resorts in the Caribbean. Dates: 1st June 2003–31st July2003 Contact: For reservations or information, please contact the Hilton Reservations Worldwide office nearest you or visit www.hilton.com/caribbean. Participating Resorts: Canoa Mileage Offer: Triple AAdvantage miles Coral by Hilton, Costa Caribe Dates: 1st April 2003–31st August 2003 Coral by Hilton, Hamaca Coral Participating properties: Radisson by Hilton and Marien Coral by Edwardian Hotel Heathrow Hilton Resorts Contact: Visit www.radisson.com/aadvantage or *Minimum length of stay of five nights. call your local travel consultant. Based on availability. See Terms and Conditions below.

Terms and Conditions American reserves the right to change AAdvantage programme rules, regulations, travel awards, and offers at any time without notice, including the right to, among other things, (1) modify or cancel any award or offer, (2) change programme benefits, mileage levels, or rules related to mileage credits or travel awards, or (3) add embargo dates, limit award travel seat availability, or otherwise restrict travel awards or offers. American may make these changes even if use of accumulated mileage credits or awards is affected. The accumulation of mileage credits does not entitle members to any vested rights. American further reserves the right to end the AAdvantage programme upon six months notice. AAdvantage travel awards, mileage accrual, and special offers are subject to government regulations. American is not responsible for products or services offered by other participating companies. For complete AAdvantage programme details, visit www.aa.com. Starwood: Subject to availability. Advance reservation required. Cannot be combined with other bonus miles or Starwood Preferred Guest promotions. Not applicable to groups of more than 10 rooms. Mileage bonus applies specifically to Promo Code ATSAADV and on all eligible rate plans. Minimum two-night stay is required for double miles. oneworld Intra-Europe Travel: Schedules and destinations subject to change without notice and are subject to government approval. Product varies by aircraft. Aircraft types and cabin configurations may vary. Based on Economy Class PlanAAhead award travel on British Airways, Aer Lingus or Iberia. Passenger is responsible for all taxes, fees and charges in association with award travel. Hilton HHonors®: Hilton HHonors membership, earning of Points & MilesTM, and redemption of points are subject to Hilton HHonors terms and conditions. Ramada International: Subject to availability at participating hotels. Please contact hotel for other terms and conditions that may apply and refer to programme code AADY. Ramada International Hotels and Resorts are not affiliated with Ramada properties in the 50 United States and Canada. : Offer subject to availability at participating hotels as there is a limited number of rooms allocated to this promotion. Advance booking necessary. Minimum two-night stay. Avis: Up to 10% discount offer is valid on weekly or weekend leisure rentals from 15th June 2003, until 30th September 2003, at participating Avis airport locations in the U.S. and Canada. Discount applies to the time and mileage portion of the hire charge. Holiday and other blackout dates may apply. May not be available at all times or at all locations. Renter must meet Avis age, driver, and credit requirements and hire must begin before 30th September, 2003.

AAdvantage, American Airlines, American Eagle, AmericanConnection, AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage Gold, AAdvantage Cruise, AAdvantage Dial-In, AAdvantage Dining, AAdvantage eSummary, AAdvantage Incentive Miles, AA.com, AAnytime, Admirals Club, American Airlines Vacations, American Flagship Service, Flagship Lounge, International Flagship Service, More Room Throughout Coach, Park Avenue, PlanAAhead, and Self-Service Check-In are marks of American Airlines, Inc. American Eagle is American’s regional affiliate. AmericanConnection service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor. All other trademarks referenced are trademarks of their respective companies.

7 News Updates

AcAdvantage Programme Earning and using miles Participants on British Airways Airlines oneworld™ Members Beginning on 1st July 2003, members may earn and claim miles on AmericanAirlines®/American Eagle® ■ Aer Lingus ■ British Airways ■ British Airways transatlantic flights to and from Canada, Latin America, Airways ■ ■ Iberia ■ and the Caribbean. LanChile (LanPeru) ■ Airways Also effective as of 1st July 2003, worldwide members will earn Additional Airline Participants AAdvantage miles for 100% of flight miles on Economy Class Fares in Y, Air Pacific ■ ■ ■ AmericanConnection® ■ ■ Grupo TACA B or H booking class and 25% of flight miles on all other Economy Class ■ ■ ■ fares. Members will continue to earn 100% of flight miles booked in ■ SN Brussels Airlines ■ Southern Winds ■ SWISS ■ TAM ■ World Traveller Plus, Business Class and First Class plus applicable class-of-service bonus. Car Rental The following chart shows how you can earn miles when you fly on Alamo® Rent a Car ■ Avis® ■ Budget Rent a Car British Airways. Eligible British Airways Fare Classes* for all regions ■ Dollar® Rent a Car ■ Europcar ■ Hertz® ■ National Car Rental® ■ Thrifty Car Rental® effective as of 1st July 2003. Credit Cards Class of Purchased Mileage Accrual Elite Points Royal Bank of Scotland®/AcAdvantage® Service Fares Booked in: Percentage Earned per Mile MasterCard® ■ Citi®/AcAdvantage® Visa® Hotels First Class A, F, P 100% + 50% bonus 1.50 Aruba Sonesta Resorts at Seaport Village ■ Business Class C, D, J 100% + 25% bonus 1.25 Best Western Hotels ■ Caesar Park ■ Choice World Traveller Plus T, W 100% + 10% bonus 1.10 Hotels ■ Conrad Hotels ■ ® Hotels and Resorts ■ Doubletree® ■ Embassy Suite Economy Class Y 100% 1.00 Hotels® ■ Fairmont Hotels & Resorts ■ Hampton Discount Economy B, H 100% .50 Inn & Suites® ■ Homewood Suites® by Hilton ■ Fiesta AmericanaMR Hotels & Resorts/Fiesta Class InnMR ■ Forum Hotels ■ Four Points® Sheraton ■ G, K, L, M, N, V, 25% Golden Tulip Worldwide ■ Hilton Hotels ■ ® Hotels ■ Hotels & Resorts® ■ W, S, S2, S3 Inter•Continental® Hotels and Resorts ■ Le Méridien ■ Loews Hotels ■ The Luxury ■ ■ * Transatlantic flights to/from the U.S. are not eligible for mileage accrual. Collection Mandarin Oriental Hotels Marriott Hotels • Resorts • Suites ■ Millennium and Copthorne Hotels ■ New Otani Hotels ■ Nikko Hotels ■ Pan Pacific ■ Worldwide® ■ Raffles® International Hotels & Resorts ■ Ramada International ■ Renaissance Hotels ■ St. Regis ■ The Savoy Group ■ Shangri-La Hotels & Resorts ■ Sheraton Hotels & Resorts ■ Sofitel Hotels & Resorts ■ Sol Meliá Effective as of 1st May 2003, LOT Effective as of 1st August 2003, Hotels & Resorts ■ Swissôtel ■ ■ Traders Hotels ■ Westin Hotels & Resorts ■ Polish Airlines ended its Cathay Pacific’s AAdvantage W Hotels ■ Wyndham Hotels & Resorts participation in the AAdvantage upgrade awards will be Special Services and Retail programme. Passengers will discontinued. All upgrade award 1-800-FLOWERS.COM ■ The AcAdvantage receive mileage credit for all bookings must be ticketed on CruiseTM Programme ■ AcAdvantage DiningSM ■ AcAdvantage Marketing Programmes ■ qualifying flights flown until or before 31st July 2003, and American Airlines VacationsSM ■ FTD.COM 30th April 2003. Additionally, all travel must be completed by Mileage earned counts toward elite member status. award travel on LOT Polish Airlines 31st December 2003. Some restrictions may apply. must be completed by 31st December 2003.

Queries: 0845 7567 567 in the UK Reservations: 01 799 9033 in Ireland 020 7365 0777 in London Award Claim FAX: 020 8572 8727 0845 7789 789 outside London Or visit www.aa.com/aadvantage or 01 602 0550 in Ireland www.americanairlines.co.uk

©2003 American Airlines, Inc. All rights reserved. 8 0603/UK-N Printed in the USA.