STUDENT GUIDE 2019/20 CONTENTS

Welcome 4 Important dates 5

arrive Visa information & Health insurance 6 Before you you Before Checklist 8 Arriving in 9 How to get to ONCAMPUS 10 Netherlands Arriving in the Enrolment and Induction 11 What’s going on in the city 14 Points of interest 16 Living in Amsterdam 18 Getting around 19

Amsterdam Around campus 20 Teaching buildings 21 Dutch culture and language 22 Student support and advice 24 Health and wellbeing 26 Clubs and societies 28 Your responsibilities 29 Attendance and visa 30 studies

During your During your UFP Passing and progression criteria 32 Public transport 33 Contact details Back IMPORTANT DATES WELCOME ACADEMIC YEAR 2019/20

Dear Student, Students on all courses at ONCAMPUS Amsterdam will follow Welcome to ONCAMPUS Amsterdam. During your time with us we hope you the same term dates, as follows: We hope that your preparations for will be inspired to learn and to enjoy Term 1 23 September 2019 – 13 December 2019 starting your studies with us are going your learning, to develop new skills, well and that you are looking forward to understand different cultures, and Term 2 06 January 2020 – 13 March 2020 to the next exciting step in your to make friendships that will last a education and learning. lifetime! Term 3 23 March 2020 – 07 June 2020

We believe that successful students We are looking forward to meeting and Term 4 (January starters only) 08 June 2020 – 14 August 2020 need a strong learning community. welcoming you.

Late arrival Progression to Amsterdam University of Applied Sciences Please inform us of your arrival plans and flight details as soon as you have them. If Your Amsterdam University of Applied you think you will arrive late you must tell Sciences BBA International Business us as soon as possible, as we may need to course will begin on 31 August 2020. inform the IND. Please send all this We strongly advise you to return to information to amsterdam@oncampus. Centre Head Deputy Centre Heads Amsterdam before 24 August 2020 so global or call +31 (0)20 525 7122. Sally Romary Esther Albers / Ali Brown that you can take part in the University’s Telephone: +31 (0)20 525 4188 Telephone: +31 (0)20 525 4190 introduction programme. E-mail: [email protected] E-mail: [email protected] Public holidays E-mail: [email protected] King’s Day - 27 April Liberation Day - 05 May Curriculum Information Officer Student Recruitment and Support Ascension Day - 21 May Melissa Douglas Officer (AUAS) Whit Monday - 01 June Telephone: +31 (0)20 525 4189 Jurgen Rood E-mail: [email protected] Telephone: +31 (0)20 5236092 E-mail: [email protected]

Student Support Officer Kayleigh Vedder Telephone: +31 (0)20 525 5196 E-mail: [email protected]

4 5 Immigration on your arrival HEALTH VISA INFORMATION Passport Control When you arrive at Schiphol Airport you will need to pass through immigration INSURANCE so follow the signs to Passport Control. Obtaining a Dutch Visa Students can always contact the ONCAMPUS If the Immigration Officer asks you about Amsterdam team for assistance during the purpose of your visit then please You are required to have appropriate health In order to be able to study in the the visa application process. For more explain that you will be studying in the insurance for the duration of your stay in the Netherlands, non-EU students need to apply information about the visa process please Netherlands and make sure that you are Netherlands. You must arrange your health for residency. Once you are officially enrolled have a look at the AUAS website website too able to show the following documents: insurance prior to entering the country. The to the ONCAMPUS Amsterdam programme, www.amsterdamuas.com/practical-matters/ AON Insurance Certificate for Students (ICS) the Amsterdam University of Applied • Passport general/auas/student-affairs/immigration/ Complete+ package covers medical costs in Sciences (AUAS) applies for a residence • Original academic documents (see immigration.html. the Netherlands, liability, household contents permit on your behalf. AUAS immigration checklist on pg. 8) and luggage, accidents and legal assistance. department will send you an invitation by To download our country-specific Visa guides • Proof of accommodation The package costs around €53 per month. email to register via an online system, after please visit www.oncampus.global// • Certificate of Enrolment which you need to upload the required visa-advice Students who aim to get a part-time job need • Dutch Entry Visa (If required) documents. Once the University has received Please note that before you arrive in Basic Health Insurance which is about €100 everything, they will send your application Amsterdam you will receive emails from Make sure you have all your supporting per month. to the Immigration and Naturalisation AUAS (visa process, housing process and documents (see checklist) in your Book the AON Complete+ health insurance at: Department (IND). HvA Net ID), your housing corporation (for carry-on luggage if you are flying to the www.students-insurance.eu If you require an entry visa (MVV) for the example De Key or DUWO) and from the Netherlands; you will not have access Netherlands, we advise you to not book a ONCAMPUS Amsterdam team. Please make to your luggage until you have cleared flight ticket, at least not one that cannot be sure you reply to all the emails that you immigration. Failure to show the right changed, until you are informed that you can receive from the different departments. The documents will result in delays. collect it. ONCAMPUS Amsterdam team can always help you if you have any questions.

6 7 CHECKLIST ARRIVING IN AMSTERDAM

Preparing to come to Amsterdam Before you leave Transport from the airport

Amsterdam Airport (Schiphol) is situated approximately 20 km south-west of Amsterdam. The Make sure you have a valid Check your transfer to Amsterdam arrival and departure halls are located under the same roof as the train station. From Schiphol passport and passport if you are travelling independently you can chose from a selection of transportation methods into Amsterdam. There is also a wide photographs Buy currency selection of bars, restaurants and shops. For more information about the airport please have a

look at the Schiphol Airport website. Satisfy conditions of offer (if Pay tuition fee deposit (if applicable) applicable) Free baggage trolleys are available. Check your luggage allowance and Obtain visa (if applicable) pack your luggage appropriately

Put the emergency telephone Apply for accommodation numbers into your mobile phone

(to be put in your hand luggage) Have medical examination and vaccinations (if applicable) Pack photographs from home, addresses and phone numbers of Arrange medical/travel friends and family insurance Pack an adaptor for electricity Train to Amsterdam Centraal Station Private taxi Decide how to pay for your sockets Direct trains to Amsterdam Centraal Station You’ll find plenty of private taxis for hire in the tuition fees Pack all relevant original run every 10 to 15 minutes between 06.00 and taxi line just outside the main entrance to the documentation or certified copies* 24:00 (every hour during other times). The trip arrivals and train station level at Schiphol. The Decide how to pay your Confirm arrival date with the takes 15 minutes and costs under €5. Train fare will be around €50, please ask for a price accommodation fees/pay centre tickets and public transport chip cards are indication before departure. Also make sure accommodation deposit available from the yellow ticket machines near you have money with you to pay the driver. You the platforms at Schiphol Plaza. Tickets are can either pay in cash or with credit card. also available from the NS Service desk, which is situated close to the red/white-checked *Documents including: cube at Schiphol Plaza. Staff at the ticket offices will also be able to provide you with • Original IELTS/TOEFL Certificate • Original High school diploma and transcript in original language and English train departure information. translations. This is needed to fully register and enrol on your course • Accommodation offer letter • Copy of Health Insurance

8 9 When you arrive in Amsterdam Please bring the following when you come to enrol: HOW TO GET TO • Tell your family you have arrived • Your passport • Enrol at the Centre • Your visa (if applicable) • Arrange payment of • Your ONCAMPUS offer letter and ONCAMPUS accommodation fees Certificate of Enrolment • Open a bank account • Your original academic certificates • Have your tuberculosis test (if and transcripts (for example, High Students should arrive during the week before induction applicable) School Diploma, A-level results, IELTS starts as the keys for University accommodation can only be Certificate, first degree certificates and picked up during office hours (De Key: 8.30—16.30 (Mon-Fri), • Register with city hall other qualifications). Please remember DUWO: 8:30—17:00 (Mon), 12:00—17:00 (Tue—Fri). If you rent • Buy a personal OV-chipcard (once that ONCAMPUS will only accept original a room from a private provider, please read your room offer you have a Dutch bank account) documents letter carefully for instructions on when, where and how to pick up your room keys. • Your Dutch address, telephone number and personal e-mail. ENROLMENT • Details of someone to contact in case of emergency and details of your next of kin. A AND INDUCTION AUAS student account – Library and computing facilities Enrolment at ONCAMPUS During Induction Week you will receive your During Induction week please bring AUAS Student ID Card if you have uploaded your passport, visa, sponsorship letter your photo on mijnhvapas.nl/site/. You will (if appropriate), personal details and need your student card to borrow materials documents as shown below. Once you have from the library. ONCAMPUS students have registered at the ONCAMPUS office you full access to all student support services. will be provided with information about B registering with the City Hall (Gemeente). Registering with the City Hall (Gemeente) It is important that you arrive in Amsterdam in time for Induction Week. The Induction After you arrive in the Netherlands you sessions will give you the opportunity will need to register with the City Hall to meet key ONCAMPUS staff and other (Gemeente) students on your course. You will learn To register with the city hall you will need: about the university, the centre and your A Amsterdam Bijlmer ArenA Station programme of study, and join ONCAMPUS • Your passport formally. You will also receive information • Your residence permit (if you have already B ONCAMPUS Amsterdam / AUAS (Fraijlemaborg 133, Amsterdam) about the university’s library and services picked it up) and will complete the enrolment process. • Your Letter of Enrolment from ONCAMPUS

Travelling from Amsterdam Bijlmer ArenA Station to ONCAMPUS Amsterdam Enrolment is the administrative process • Proof of your address (lease agreement) whereby you are admitted to ONCAMPUS as • Optional: Your Certified Birth Certificate From Amsterdam Bijlmer ArenA Station you can walk to ONCAMPUS Amsterdam. You exit the a student. It is part of your induction. On the train station to the right. From there, it is a 5 minute walk to Fraijlemaborg 133. If you change your address at a later point first day of induction, we will tell you when in the year, you will need to inform the and where your enrolment will take place. Gemeente within five days. This can be

10 11 done either in person at the Gemeente you have a Dutch bank account. or online after registering for a DigiD To open a bank account in the Netherlands account. The office team will help you you will need: with registering and changing your address. After your registration you • Proof of identity (passport) will receive your BSN number (citizen • Proof of address (lease agreement) service number) within a few weeks. • Registration at the city hall and your personal BSN number DigiD account • Your AUAS student card After you have received your BSN number • A mobile phone number (for internet you can apply for a DigiD. Your DigiD consists banking) of a username and a password of your If you wish to transfer money to another choice. With your DigiD you get access to bank account, either in the Netherlands hundreds of Dutch government websites. or another country, the easiest way You will also need a DigiD account to enrol to do this is with internet banking. for your studies at AUAS. You can apply on: www.digid.nl/en/ Most Dutch banks also offer very easy to use mobile banking apps.

Opening a bank account (students over Under 18? If you are under 18 it is 18) unfortunately not possible to open a Dutch bank account. Please contact the We advise you to open a Dutch bank account office if you need further assistance. once you have arrived in Amsterdam. When opening a personal bank account you will be offered a debit card (pinpas). You must ONCAMPUS Student Portal pick up the card personally (with ID). With The Student Portal is our student your debit card, you can take out money intranet and gives you access to from the ATM without any extra charges. your own personal page. When you pay by pin, you insert your card into the machine and enter your pincode. Go to http://my.oncampus.global/ a It is the most common method of payment nd log-in to: used in shops, supermarkets, bars and • Check your personal information restaurants. This system is also used within • View your timetable the University, for instance in the canteen. • Monitor your attendance The Netherlands has many banks but the • View your exam entries and results three largest are ING, ABN AMRO and Rabobank. All three offer special student You will be given your username and accounts, though AUAS recommends password in induction week. students open an account with ING. While You are also advised to access your ING does not charge a monthly fee for email daily, as important ONCAMPUS their student account, some banks do. information and notices will be Make sure you check what fees you will sent to your private address. be charged before opening an account.

The refund of the living expenses (as part of the visa application) will be refunded once

12 13 WHAT’S GOING ON IN THE CITY

Sports centre and student sports Things to see and do www.usc.uva.nl Amsterdam is a world class city and it combines all of the benefits of a long Students at the university are welcome to history full of culture with state-of- join the University Sports Centre (USC). The the-art research and development. main facility, the Sportcentrum Universum, is located at the Amsterdam Science Amsterdam has many beautiful parks and Park and is open seven days a week and there are a number of nature reserves close offers more than 70 sporting activities by. The Gaasperpark and the Amsterdamse at affordable rates. The USC also has a Bos are on the edges of Amsterdam number of locations spread throughout itself and the Zuid-Kennemerland the city of Amsterdam including: National Park is only 30 minutes from • USC Tennis in Watergraafsmeer Amsterdam by public transport. • AMC Sport Centre located at the Within the Netherlands, the cities of Academic Medical Centre Haarlem, The Hague, Leiden, Utrecht and • Amstelcampus Sport & Fitness, the Rotterdam are all less than an hour away. fitness centre near Wibautstraat Amsterdam Centraal is a major railway station and you can get direct trains to • PCH Fitness in the centre of Amsterdam Antwerp, Brussels, , Cologne, Berlin, in the P.C. Hoofthuis at Spuistraat Copenhagen, and many other cities. • ClubWest, in Amsterdam Nieuw-West A lot of information about activities, The USC is associated with 25 different museums and attractions in sporting societies in Amsterdam and Amsterdam can be found at also runs a variety of sporting and www.awesomeamsterdam.com and dance courses. In total there are over www.iamsterdam.com. 60 different activities to choose from.

We like to get our students involved in local events and run many on-campus and off-campus activities and trips. You can help choose and organise these as part of the student social committee. Talk to us about your interests when you arrive. Examples from this year include: Laser tag, ice skating, and a boat tour through the .

14 15 Restaurant

POINTS OF DISTANCES : 45 mins by plane Paris: 55 mins by plane Berlin: 60 mins by plane Barcelona: 90 mins by plane 3 Station Amsterdam INTEREST Science Park of Worship Place Hindu Temple 3.7 MILES 3.7 UNIVERSITY SPORTS CENTRE of Worship Place Mosque

01 & 02. AUAS AND 04. ROYAL PALACE 03. SPORT CENTRE OF ONCAMPUS AMSTERDAM During the Dutch Golden Age, in the UNIVERSITY OF AMSTERDAM 17th century, the Royal Palace on

The University Sport Centre offers was built as a city hall. 1 over 70 different sport activities The building became the Royal Palace

available to students. Students can of King Louis Napoleon and later of 2 participate with great discounts. the Dutch Royal House. of Worship Place 15 mins | 15 mins 10 mins | 10 mins Church ON CAMPUS OF APPLIED SCIENCES Amsterdam Bijlmer Arena AMSTERDAM UNIVERSITY

AMSTERDAM IS ONE OF

05. THE SAFEST CAPITAL ARTIS ZOO CITIES IN EUROPE

(CHINATOWN) NIEUWMARKT CHINATOWN WATERLOOPLEIN WATERLOOPLEIN MARKET Railway Line Nieuwmarkt is a square in Amsterdam’s Chinatown, with many 06. KALVERSTRAAT 5 lively cafés, bars and restaurants. 6 There is a daily market and an organic The Kalverstraat is one of the biggest & busiest shopping streets food market on Saturdays. IT’S THE 6TH in Amsterdam. Many famous brands BEST CITY IN THE

5 mins | 15 mins AMSTERDAM have their shops in the Kalverstraat, KALVERSTRAAT WORLD TO LIVE IN CENTRAAL STATION CENTRAAL The Economist’s Safe Index 2017 which was named after the 4 8 ‘Kalvermarkt’ (calves market) that

was held here until the 17th Century. ALBERT CUYP MARKET ROYAL PALACE PALACE ROYAL OF AMSTERDAM Student 10 mins | 8 mins accommodation HOUSE RIJKSMUSEUM ANNE FRANK FLOWER MARKET 7 07. RIJKSMUSEUM Metro The Rijksmuseum is a Dutch National Station

08. AMSTERDAM 9 museum dedicated to arts and 6 MILES FLOWER MARKET history. The museum was founded in 09. VAN GOGH MUSEUM the early 19th Century, and opened The Flower Market in the city centre of GOGH MUSEUM VAN its doors again in 2013 after 10 years Amsterdam is the only floating flower Dedicated to the works of Vincent van of renovation. Rembrandt van Rijn’s market in the world. There are many Gogh and his contemporaries, this Train famous painting The Night Watch can florists and garden shops, as well as a museum can be found at Museum Station be found here. big variety of souvenirs. Square, close to Rijksmuseum. YOUR POCKET MAP POCKET YOUR OF AMSTERDAM MAP KEY 10 mins | 12 mins 10 mins | 8 mins 10 mins | 15 mins

16 17 LIVING IN GETTING AMSTERDAM AROUND

Activities and attractions in Amsterdam of payment is ‘pinnen’: using a debit card Public transport plus PIN code. This method of payment but also route maps for tram, bus, metro Amsterdam has many great things to do Travelling within Amsterdam is straight- is accepted in almost all shops, hotels, and ferry can be found on the GVB Website. and see. From its canals to world-famous forward and convenient. There is an extensive restaurants and tourist attractions. Cash is A useful journey-planner is ‘9292’ which can museums and historical sights, Amsterdam transport network connecting city districts. still widely used. Credit cards can’t be used in be found at the 9292 website or download the is one of the greatest cities in the world. Trams are common in Amsterdam, with most shops. app from your mobile app store. Amsterdam is also a city of tolerance and routes heading out from the centre in all diversity. It has all the advantages of a Getting a part-time job directions. Trams are ideal for short journeys Cycling big city: culture, nightlife, international around the city centre, as well as for traveling Cycling is a fun and easy way of getting restaurants, good transport - but it is quiet, Students from non-EU countries who want to other districts. Amsterdam’s metro runs around in Amsterdam – just like the locals do! and largely thanks to its extensive canals, to get a part-time job may either work underneath the centre, from Centraal Station There is an extensive network of bike paths, has little road traffic. In Amsterdam your sixteen hours a week all year round or take to the outer districts. This can be a fast so Amsterdam is the perfect city to explore destination is never far away. Amsterdam is a seasonal job in June, July and August for and efficient way to travel. Amsterdam also on two wheels. There are many rental shops also one of the safest cities in the world. a maximum of 520 hours. However, it can operates a full bus network, which will take throughout the city. It is also possible to be very difficult to succeed in finding a job, you anywhere you have to go. Behind Centraal Information about activities, museums and buy a bicycle. At www.marktplaats.nl or the particularly if you don’t speak dutch. Please Station, ferries hustle their way across the attractions can be found on the Awesome Waterlooplein Market, you can buy a second- also keep in mind that the programme of River IJ, transporting passengers to various Amsterdam website and on the I Amsterdam hand and affordable bicycle. study will be demanding. If you wish to locations in the north of Amsterdam. The website. work you will also be required to take out ferries are free of charge. For more information on bike hire, visit additional insurance (see health insurance). Climate www.iamsterdam.com/en/plan-your-trip/ For more information about working in the Public transport chip card (OV-Chipkaart) getting-around/rental/bike-hire Netherlands see https://bit.ly/2MyHj3nl The Netherlands has a temperate climate, A public transport chip card (OV –Chipkaart) Remember: It is illegal to use a phone while with few extremes, but the weather here is Mobile phones is an electronic card with a built-in chip for cycling in the Netherlands and doing so may famously changeable, so be prepared. It can use on all public transport in Amsterdam mean receiving a fine. be quite wet and cold in the winter, (roughly In the Netherlands, people use GSM mobile (and the rest of the Netherlands) including November to March). A warm topcoat, hat, phones and SIM cards. trains, buses, trams and metros. The chip scarf, gloves and an umbrella are a good idea. You can buy simple and inexpensive mobile card can be topped up with credit in euros. Summers can occasionally be showery and phones at www.bol.com or at one of the You can buy a public transport chip card overcast, but are mostly pleasant and rarely phone stores in the city. You can buy Dutch with your credit card at Schiphol Airport or extremely hot. The days are long and it stays simcards and extra credit at the Albert Heijn Amsterdam Centraal Station and with cash light until late in the evening. supermarket, in tobacco stores or phone or Dutch debit card at many other places.

stores. Don’t forget to check in and check out! Payment options in Amsterdam More information about the OV-chipkaart, In the Netherlands the most common method

18 19 Private residences The library locations and study centres offer over 1,923 study places, 204 of Our Domain AROUND CAMPUS... Dalsteindreef 6002 which are equipped with a computer. 1112 XJ Diemen The study rooms at the Wibaut Building WHERE WILL I FIND... ? Amsterdam Library have the longest opening hours, including evenings and weekends. The Student Hotel (City) Wibautstraat 129 The library in the Faculty of Economics Banks Shopping centre 1091 GL Amsterdam and Business is also open during some ING Amsterdamse Poort Bijlmerplein evenings and weekends. Bijlmerplein 79, 1102 BH Amsterdam Kalverstraat The Student Hotel (West) 1012 XD Amsterdam ABN AMRO Jan van Galenstraat 335, You can also bring your own laptop and Singel 548, 1017 AZ Amsterdam Magna Plaza 1061 AZ Amsterdam connect to WiFi. Rabobank 182 Fraijlemaborg Library (416 study spaces) Bijlmerplein 518, 1102 DP Amsterdam 1012 SJ Amsterdam Hotel Janssen Fraijlemaborg 133 Valschermkade 19, 1102 CV Amsterdam Taxi office Supermarkets 1059 CD Amsterdam 020 523 6046 TCA Taxi Albert Heijn Opening hours: Mon-Thu 8.30—18.00 Wisseloordplein 2, 1106 MH Bijlmerplein 526, 1102 DP, Amsterdam Amsterdam Lidl Fri 8.30—17.00 Tel: +31 (0) 900 - 6777 777 Bijlmerplein 94, 1102 DA, Amsterdam Wibaut Building Library HEMA (500 study spaces) Local council Bijlmerplein 869, 1102 MG, Amsterdam Municipal Registry Office Amsterdam Wibautstraat 3b (Dienst Persoons- en Geoinformatie) 1091 GH Amsterdam Amstel 1, 1011 PN Amsterdam Chemist 06 21155550 Amsterdam Zuidoost Municipality Etos Anton de Komplein Bijlmerplein 719, 1102 MA Amsterdam TEACHING For the complete list of libraries, opening 1501102 CW Amsterdam hours and addresses go to Markets Diemen Municipal Registry Office www.amsterdamuas.com/library D.J. den Hartoglaan 1 Albert Cuyp Markt BUILDINGS 1111 ZB Diemen Albert Cuypstraat, 1072 CN Amsterdam Faculty of Business and Economics City Library Waterlooplein markt Openbare Bibliotheek Amsterdam Waterlooplein 2, 1011 PG Amsterdam Fraijlemaborg 133 Oosterdokskade 143 1102 CV Amsterdam 1011 DL Amsterdam Post NL counter Primera This is where the ONCAMPUS office is Transport Bijlmerplein 993, 1102 MK Amsterdam located. Your lessons will be in this building Station Amsterdam Centraal - trains or in another university building nearby. Stationsplein 1, 1012 AB Amsterdam Police station Station Amsterdam Amstel Police station Bijlmerdreef Julianaplein 1, 1097 DN Amsterdam Flierbosdreef 15, 1102 BV Amsterdam University Library Tel 0900-8844 Student Union The Amsterdam University of Applied Sciences’ (AUAS) library is across 20 ASVA Student Desk Housing corporations CREA, first floor, De Key locations and open to all university Nieuwe Achtergracht 170 Hoogte Kadijk 179, 1018 BK staff and students, including ONCAMPUS 1018WV Amsterdam Amsterdam students. To borrow materials from Tel: 020 5252926 DUWO the library, you need your University E: [email protected] Uilenstede 108, 1183 AM Amstelveen Student Card.

20 21 DUTCH CULTURE Helpful words and phrases AND LANGUAGE

Life in the Netherlands will almost Drinking and smoking certainly be different from life in your Alcohol is available to anyone aged over own country. When you first arrive you 18. For many Dutch people, drinking is an may notice differences in the way people established part of social life – ‘going out for behave compared to your own country, a drink’ is how people relax or spend time however, it won’t take you long before with friends. This doesn’t mean that you have you are accustomed to your new life here to drink alcohol. You can always order a non- and are able to adapt to a whole variety of alcoholic drink instead. Drinking in public in situations; everything from understanding the city can incur a fine of€95. Dutch customs to cooking your own food and running your own bank account. Since July 2008, smoking has been banned in all restaurants, pubs and clubs in the Language Netherlands. Smoking is also prohibited in many public places including buses and The official language of the Netherlands is public transport. If you smoke in these areas, Dutch. Dutch is a West Germanic language you have to pay a fine. with about 20 million speakers mainly in the In the Netherlands, there is a tolerant policy Netherlands and Belgium. The majority of on the use of cannabis. ‘’Coffee shops’’ are Amsterdam’s residents speak English very allowed to sell small amounts of cannabis. well. ‘’Coffee shops’’ are governed by strict laws that control the amount of permitted Homesickness cannabis, and the conditions in which it is To start with, everything is new, exciting and sold and used. Persons under the age of 18 different, but as time goes by you may start are prohibited from buying drugs and are to wish that things were the way they were barred access to coffee shops. back at home. Don’t despair as this stage will pass – and much more quickly if you talk to someone about how you are feeling. There will always be someone in centre who you can talk to.

22 23 room/flat/house when you leave. be part of the benefit of an international • Keep expensive items such as bags, education. If you would like to talk to STUDENT SUPPORT jewellery, mobile phones and mp3 players someone then contact your personal tutor, out of sight when in public areas. office staff or any student support services at AUAS. • Plan how you will get home

AND ADVICE before you go out. Gifts for staff • Keep an eye out for friends when you are out and about. Make sure you know Please note that centre staff cannot accept where your drink has come from and gifts from students. Student enquiries student and other matters which concern that it is in your possession at all times. studying at the AUAS. • Try to walk with others, Student representatives You can come and speak to members of the particularly at night. ONCAMPUS Amsterdam team in relation to a You can apply to represent the views of AUAS SIO can be contacted via range of issues, for example: We recommend you take out a students at the Staff-Student Consultative www.amsterdamuas.com/education/contact comprehensive insurance plan to protect Committees. These meetings happen at • Visa advice and guidance your belongings during your period of study least once a term and are designed to Disability • Accommodation advice and guidance at ONCAMPUS. It is your responsibility improve the management and enhancement • Request for official documents For the purpose of this statement, disability to make sure that your possessions are of the programmes of study. Staff and • Informing us of a change of address or any is defined as: “A physical or mental sufficiently insured. students consult each other on all aspects other changes to your personal details impairment with substantial and long of their learning experience and future developments. Students will communicate • Requesting authorised absence term adverse effect on normal day to day Culture shock activities.” with their peers on their courses and • Any questions/concerns you may have with Leaving home and travelling to study in a attend meetings to discuss this feedback The centre ethos is to provide a high-quality regard to your programme of study new country can be a stressful experience. in Centre and then with the other student educational experience, designed to ensure • Any questions you have about letters Even though it may be something you representatives once a term. that students excel both academically and written in Dutch, for instance from ING have planned and prepared for, the extent It is a chance to really make a difference and personally. As such, we aim to ensure that or your mobile phone provider (don’t of the change and the effects it has on to improve your student experience. It’s a all students are treated as individuals and ignore them as there might be important you may take you by surprise. If you find great thing to put on your CV and will impress that needs are met accordingly. Those information in there). that you are surprised by the effects of prospective employers. students who are within the scope of the the change, it might be helpful to realise If you have a question or concerns not definition of disabled will be supported with that your experience is quite normal. This covered in the list above, please come and regard to integration into both the pastoral applies whatever country you come from, see us during office hours and we will be and academic programmes following an and wherever you are going to study, even happy to provide any assistance we can. appropriate assessment of their needs. though some cultures are more similar If you have a confidential matter to discuss than others because of geographic, historic, please see anyone in the office and ask to Staying safe demographic or other connections. speak in private. While at AUAS, we want you to feel safe Culture shock is entirely normal, usually Please check your ONCAMPUS email and secure at all times. There are things unavoidable and not a sign that you have regularly. If we need to see you, we will you can do to help yourself and those around made a mistake or that you won’t manage. contact by email. you. You can call ONCAMPUS Amsterdam In fact there are very positive aspects of (020-5236092) to deal with any problems. culture shock. It can be a significant learning Student advice at AUAS Don’t be afraid to call the police on 0900- experience, making you more aware of The AUAS Student Information Office (SIO 8844 or in case of an emergency on 112. aspects of your own culture as well as the assists undergraduate, graduate and PhD • Be vigilant when you are out, new culture you have entered. It will give you students at AUAS needing information, advice particularly at night. Make sure you valuable skills that will serve you in many or support regarding their registration as a lock all windows and doors to your ways now and in the future and which will

24 25 Useful contacts struggling with mental and emotional wellbeing. Student Doctor HEALTH AND W: http://de-advieswinkel.nl/english Oude Turfmarkt 151 [email protected] 1012 GC Amsterdam T: 020 525 2878 / 4772 Emergency Telephone Number WELLBEING W: www.huisartsenamsterdam.nl T: 112 (Fire brigade, Police or Ambulance for critical or life-threatening situations) Emergencies during office hours: 020 525 2889 Police Telephone Number T: 0900-8844 or All students who come to study in the telephone or at the front desk. It is also Emergencies outside of office hours and on 0031-343 57 8844 (all other situations) Netherlands are required to have health possible to ask a medical question on the the weekend: insurance. You will have the same rights to phone. In order to arrange this, you need to 088 00 30 600 Hospital(only in case of emergencies) health care as a Dutch resident. This means call the office and a doctor will call you back Onze Lieve Vrouwe Gasthuis Dentist - ACTA Amsterdam that you can register with a GP (local doctor), at an appointed time. Both the doctors and the 9, 1091 AC Amsterdam Gustav Mahler Laan 3004 receive hospital treatment and treatment for reception staff speak English and if you call, 1081 LA AMSTERDAM AMC pre-existing conditions. Most policies do not the phone service has an English option. You T: 020-5980380 Meibergdreef 9, 1105 AZ Amsterdam pay for dental (teeth) or optical (eye) services. are also welcome to choose your own doctor. To find out if these items are covered please Student Psychologist AON Insurance If you need to see a doctor outside normal read your health insurance policy. Binnengasthuisstraat 9 T: 010 448 8270 hours it is advisable to go to an after hours 1012 ZA Amsterdam E: [email protected] surgery (huisartsenpost). These surgeries T: 020-525 2599 Drugstores and pharmacies are run by normal doctors who take turns Emergency Telephone Number working night shifts. Only visit a hospital if De Advieswinkel ONCAMPUS Amsterdam If you have a minor injury or you’re not you believe it is an emergency as you may pay A student run initiative to support people T: +31 (0)6 52027689 feeling 100%, plasters and bandages, vitamin a financial penalty for visiting a hospital when supplements and over the counter medicines it is not necessary. like paracetamol and aspirin are available from drugstores like Etos and Kruidvat. For Services most medications you will need to get a prescription from a doctor. If after visiting a The University of Amsterdam also provides Emergency Services doctor you need prescription medicine, you a psychology service. Students can contact If you do ever find yourself in an emergency will need to go to an apotheek (pharmacy). the psychologist directly and all sessions are situation you should call 112. This is the Most doctors have an apotheek close by or strictly confidential. emergency number for Ambulance, Fire & will help you find one. Please find more information on Rescue and the Police throughout Europe. It is www.uva.nl/studentpsychologists. free to call from any landline or mobile phone Going to the doctor You can find information on how to find a but is only to be used in emergency situations. dentist on the I Amsterdam website. If you are sick or you have an accident, the You can find more information on how to find www.iamsterdam.com/en/living/everyday- first place you should go to is a General appropriate emergency assistance on the essentials/medical-care-and-insurance/ Practitioner doctor’s office (huisarts). If you I Amsterdam website. dentists think it is life threatening you can go to an www.iamsterdam.com emergency room but in most cases you should Dentists are not always covered by health visit a normal doctor’s office first. There is a insurance so check your policy before you University Health Service that is open to all go to make sure you know what costs will be students. Appointments can be made on involved. workdays between 09:00 and 12:00 by

26 27 CLUBS AND YOUR SOCIETIES RESPONSIBILITIES Programme overview & to your contact details or personal exam rules and regulations circumstances. During Induction week we will show you how to • You must not breach the work conditions access Moodle. There you will find, among other of your visa. You are allowed to work for things, the ONCAMPUS Programme Handbook, 16 hours a week and fulltime during the which contains a programme overview and summer. important exam rules and regulations. Penalties Some important exam rules: Penalties for failing to comply with these rules • If you miss an exam without a valid reason, may be severe and long lasting, and may mean your resit will be capped at 40% your removal from the Netherlands and/or your • For each piece of formally assessed work you exclusion from the Netherlands for a number of are entitled to ONE resit years. You must confirm that you have read and • The best marks of the two attempts made understood the information provided above. will be taken by the Centre • If you submit plagiarized or non- After your ONCAMPUS programme authentic work, your resubmission grade will be capped at 40%. Once you have successfully finished your The Amsterdam University of Applied CREA foundation programme you will be given an Sciences has many student associations Academic Statement. You will be given this CREA organises courses and workshops catering to a variety of student needs Responsibilities as an ONCAMPUS student soon after the end of the last term. If you have in music, theatre, dance, visual arts, including social clubs, career and study Once you have successfully joined our already left the country, the office can store photography, literature, new media and a societies and cultural and sporting societies. programme, it is very important that you your certificates until you return to Amsterdam lot more. CREA also organises a weekly Some of the most prominent of these understand your responsibilities. to start the Bachelor programme. If you are Studium Generale programme on subjects include: not returning to Amsterdam, we can post the • You must enrol at the centre on or before the related to art, science and society. For certificates to you but you may need to pay for date stated in your offer letter, and return at more information see www.crea.uva.nl postage. International Student Network (ISN) the start of each subsequent term. You will be required to register for the BBA ISN is an organisation run by Dutch Student union • ONCAMPUS will report to the university and IB programme on the online portal Studielink students for international students IND any students who have an MVV and / or The ASVA is the student union for all before the application deadline of 1 May 2020. studying in Amsterdam. Their goal is to Certificate of Enrolment who fail to enrol by UvA and AUAS students and supports We also advise you to register for another optimize the social and cultural integration the stated enrolment deadline. a range of study and student guilds, Applied Sciences University programme as of international students into Dutch • ONCAMPUS is obliged to tell the university both social and academic. For more a back-up plan, so that you can progress to society. They organize weekly activities for and IND if a student withdraws from a information see www.asva.nl another degree in case you don’t meet the students, provide information on housing course, defers or suspends their studies, AUAS progression criteria. Please note that and work, run a coaching and mentoring or if a student fails to attend their course the application deadline for most studies is 1 system and publish a magazine all about regularly. You are expected to attend 100% of May 2020. If you have any questions, please ask (student) life in Amsterdam. For more your classes. in the centre office. Please do not ignore the information see www.isn-amsterdam.nl • You must keep us informed of any changes e-mails from the AUAS team.

28 29 ATTENDANCE AND VISA

Religious holidays Visa Required attendance Personal tutors As a multicultural education centre, Depending on your nationality, you will Attendance at classes is compulsory. You If you have any queries or personal problems ONCAMPUS has respect for all faiths. We have had to apply for an MVV-visa to enter are expected to attend Monday to Friday that may affect your attendance, please talk may allow time off for religious holidays the Netherlands. The MVV-visa is only a from the first day of term until the last to your Personal Tutor. The name of your but cannot guarantee any time off outside temporary visa (valid for three months) day of term, including any examination personal tutor is on your timetable and you the published term dates. Please contact and will be replaced by a residence permit and re-sit weeks. We expect 100% will meet him/her a few times every term. the Centre Head should you wish to soon after your arrival in the Netherlands. attendance from all students unless you take time off for a religious holiday. If your attendance is not sufficient you may have good reason not to be in classes. not be guaranteed entry to the examination Residence permit extension sessions and may be removed from your Illness Religious holidays course (at the discretion of the Centre Head). Your residence permit is valid for the If you are ill you MUST call the ONCAMPUS duration of your course at ONCAMPUS As a multicultural education centre, Office on 020 523 6092 or email amsterdam@ Amsterdam and your degree programme ONCAMPUS has respect for all faiths. We oncampus.global as soon as possible to at AUAS. This means you will not need to may allow time off for religious holidays report your absence. You must then fill in an renew your residence permit until you have but cannot guarantee any time off outside Absence Request Form upon your return. completed your bachelor degree providing the published term dates. Please contact you attain at least 50% of the credits of the Centre Head should you wish to Planned absence from classes your study programme each academic take time off for a religious holiday. year (which means a minimum of 30 credit Please try to book appointments around points each year). If you do not attain the Illness your classes. If this is not possible, 50% threshold, AUAS will verify whether If you are ill you MUST call the ONCAMPUS please inform the office which class(es) there is an excusable reason for you to be Office on 020 523 6092 or email amsterdam@ you will miss by sending an email to exempted from the threshold. If you are not oncampus.global as soon as possible to [email protected] exempted, AUAS will have to inform the IND report your absence. You must then fill in an and your residence permit will be withdrawn. Absence Request Form upon your return. Personal tutors Please note that you will need to If you have any queries or personal problems sign two statements for the AUAS Planned absence from classes that may affect your attendance, please talk Immigration team every year. Please try to book appointments around to your Personal Tutor. The name of your Please see the AUAS website for more your classes. If this is not possible, personal tutor is on your timetable and you information on practical matters: please inform the office which class(es) will meet him/her a few times every term. www.amsterdamuas.com/education/ you will miss by sending an email to A student who does not attain an attendance practical-matters/practical-matters [email protected] level of 100% may not be guaranteed

entry to the examination sessions and 30 may be removed from their course (at 31 the discretion of the Centre Head). UNDERGRADUATE PUBLIC FOUNDATION TRANSPORT

Public transport in Amsterdam Public transport in the Netherlands

PROGRAMME Travelling within Amsterdam is straight- The Netherlands has excellent public forward and convenient. There is an transport, with train services run by the PASSING & PROGRESSION CRITERIA extensive transport network connecting city Dutch national rail company, NS, linking districts. Trams are common in Amsterdam, almost all towns and cities, and local public with routes heading out from the centre transport networks of buses, trams and Pass mark Progression criteria in all directions. Trams are ideal for short trains. All public transport throughout the journeys around the city centre, as well as country can be paid for by using a public 1) The pass mark for the ONCAMPUS AUAS If you meet the mentioned criteria, you for travelling to other districts. Amsterdam’s transport smart card called an OV card. programme is 50%. To achieve this, you have a guaranteed progression to the BBA metro runs underneath the centre, from Using this system you can put a balance need to have at least 40% in each of your International Business (regular track). Central Station to the outer districts. This on your card, touch in either at the train, academic subjects. If you would like to progress to BBA can be a fast and efficient way to travel. tram, metro station or on the bus, and then touch out when you leave the bus or station. 2) You also need to have at least an overall International Business Fast-Track Amsterdam also operates a full bus network, The cost of the trip will be automatically IELTS score of 6.0 and no subscore programme, you will need to have an which will take you anywhere you have to deducted from the balance on your card. below 5.5 to pass the ONCAMPUS AUAS overall grade of 70% for your academic go. Behind Central Station, ferries hustle programme. subjects (no subject below 40%). Also, their way across the River IJ, transporting Information about train travel in the you will need an overall IELTS score passengers to various locations in the north Netherlands can be found at the NS of 6.0 (no subscore below 6.0). of Amsterdam such as the NDSM wharf. The website: www.ns.nl. More information ferries are free of charge. More information about international trains can be about the OV-chipkaart and also route found at www.nshispeed.nl. maps for tram, bus, metro and ferry can Passing and progression criteria be found at http://en.gvb.nl/pages/home. aspx. A useful journey-planner is ‘9292’ BSc International Business BBA International Business - which can be found at www.9292.nl/en and Fast track downloaded as app from your app store.

English IELTS 6.0 overall (with no band IELTS 6.0 overall (with no band lower than 5.5) lower than 6.0)

Academic subjects 50% average for all academic 70% average for all academic subjects (no subject below 40%) subjects (no subject below 40%)

32 33 CONTACT DETAILS

The ONCAMPUS office is where your course is managed. This is where you will get information/documentation and can go to for other general enquiries. Our office is open on Monday, Tuesday & Thursday from 10:00 to 12:00 and from 13:00 to 16:00. You can always reach us by email from Monday to Friday from 09:00 to 17:00.

ONCAMPUS Amsterdam (AUAS) Room 0.080 Fraijlemaborg 133, 1102 CV Amsterdam, The Netherlands Tel: +31 (0)20 523 6092 E: [email protected]

Centre Head Deputy Centre Heads Sally Romary Esther Albers / Ali Brown Telephone: +31 (0)20 525 4188 Telephone: +31 (0)20 525 4190 E-mail: [email protected] E-mail: [email protected] E-mail: [email protected]

Curriculum Information Officer Student Recruitment and Support Officer (AUAS) Melissa Douglas Jurgen Rood Telephone: +31 (0)20 525 4189 Telephone: +31 (0)20 5236092 E-mail: [email protected] E-mail: [email protected]

Student Support Officer Kayleigh Vedder Telephone: +31 (0)20 525 5196 E-mail: [email protected]

If you need to contact centre staff in an emergency outside of office hours please call: +31 (0)65 202 7689

Follow us on social media www.facebook.com/oncampusamsterdam www.facebook.com/oncampusglobal

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