The TrusTed voice of The auTo indusTry for more Than 25 years www.autofile.co.nz

May 2016 Trade Me take a stand Specialised training that’s on Australian write-offs proven to increase profits Government vows to make changes on importation legislation

he decision by Trade Me and history of a car and they’re to launch a new policy clearly not getting the prices that Key’s EV surrounding written-off less scrupulous dealers are getting importedT Australian vehicles has for similar vehicles. It’s not fair on blueprint prompted the government to the guys that are being honest.” consider new legislation. From a legal perspective, Duffy Applying to vehicles imported says more needs to be done. p 6 from January 1, 2011, all Trade Me “There is a loophole in the listings will have to disclose in the system. We’ve met with NZTA and listing body if a vehicle imported the Commerce Commission (CC) New from Australia was a statutory previously, discussing this as a write-off. The policy comes into breach of the Fair Trading Act and are Health effect on July 1, 2016. aware that the Commission is very & Safety Trade me manager of trust and “Our decision has interested in these cases. We’ve also p 8 guidelines safety, Jon Duffy, says they had to garnered more had brief chats with Customs. do something. “Our decision has garnered “We have become increasingly attention than we more attention than we anticipated, p 10 concerned over the last 18 months anticipated, but but most of it has been positive. or so that many vehicles that have There are obviously a lot of people been through the statutory write-off most of it has been concerned about this issue. But it’s (SWO) process in Australian states not new, it’s been in the media for are coming through our website, positive. There are the last 18 months or so, but this without that history being disclosed. obviously a lot of hasn’t engendered any moves from FCAI vs AIMVIA “They may have suffered fire or people concerned the government.” flood damage or been involved in p 16 significant accidents in Australia, about this issue.” MINISTERIAL RESPONSE been repaired, and in some cases However, the Commerce and slip through the cracks so they - Jon Duffy, Trade Me Consumer Affairs Minister Paul don’t end up on the NZTA database field for our customers. There are Goldsmith exclusively told Autofile: of written-off vehicles. traders out there being completely “The government recognises that Beijing showtime “All we want is a level playing straight up and disclosing the facts this information needs to be more [continued on page 4]

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guest editorial Hold true to lessons of the past

As this week’s guest contributor, we welcome Editor industry stalwart and pioneer Rod Milner, who Alex Bell was the first chairman of the Licensed Motor [email protected] 021 193 6047 Autofile magazine is also available Vehicle Dealers Importers Association in 1988. online as a readable file or downloadable as a PDF. Subscriptions are available at Advertising t’s a pleasure to able to share time and interest rates were high; Autofile Online – www.autofile.co.nz. Brian McCutcheon Back copies are also available on my take on the motor industry in 1982 I remember borrowing the website. as its stands today and money to buy stock at 35 per [email protected] customised Copyright: Published monthly by 4Media Ltd, Iperhaps where it is heading. cent, but rents were cheaper and 021 455 775 PO Box 6222, Dunedin 9059. vehicle importing After 53 years in the trade, I so were wages – somehow we All statements made, although based on can now be considered an elder survived. Online producer & REPORTER information believed to be accurate and statesman, but never an expert. The biggest problem we had Julia Braybrook reliable, cannot be guaranteed, and no liability can be accepted for any errors or With constant change and new back then was getting stock to [email protected] omissions. Reproduction of Autofile in print innovations, our industry never sell. I remember when GST was or digital format in whole or part without Jacanna offers a professional service with a wealth of knowledge Designer written permission, whether by copying or sits still. introduced in October 1986, I only any other means, is strictly forbidden. All and expertise in logistics, warehousing and distribution across all The key perspective to keep in had three cars left in stock and just Adrian Payne rights reserved. mind is that we provide could not replace them [email protected] ISSN 0112-3475 (print) ISSN 2350-3181 (online) commodities. With options to move cargo by SEA, AIR or LAND an individual form of in the local market, so transport. This has we had to find another through a worldwide network of agents evolved since Henry source. Ford, but in itself means I first imported BMW the trade will always be and Mercedes from Accessory here and buyers and South Africa and soon sellers are an integral after purchased my first Bundling part of the economy. cars from Japan. After create an exclusive model While we are often criticised as that, we never looked back. for your brand being sharks and thieves, it has to The future for the motor be acknowledged we are a very industry, rest assured, is going WindOW TinTing sUnROOf bLUETOOTh LEaThER sEaTs efficient industry. to continue to change as it has COmmand CEnTRE WiTh gPs REVERsing CamERa Being such an open sector always done, but it will be change badging with little barriers to entry, we are of a different nature. sPORTs sEaT UPgRadEs Vehicle Shipping General Freight Vehicle Tracking Shipping Schedule always going to attract the odd With electric vehicles being sTRiPEs villain, but really no more than any introduced to solve our emissions We are specialists in We have developed Finding out where your TRS and shipping services other industry – and the beauty problems, don’t be surprised when transporting and exporting a worldwide network of vehicle is at any one time from Japan to of free trade is these people don’t you see a mileage tax introduced, all types of Vehicles, Agents who understand of the process, gives you New Zealand. stay in business for very long. similar to a road-user tax we now Commercial trucks, the commitment required the ability to manage the I believe it’s always important pay on diesels. vehicles of Special Interest to service our collection and processing to remember lessons from the EVs will not generate the tax bLind sPOT ELiminaTOR and other RORO Heavy demanding market. of documents and payment past; such as customers do revenue that current vehicles do, RUnning bOaRds Cargo & Machinery. on time. matter and it’s a very expensive so the government will have to exercise to find new ones every pay for the roads somehow! WhEELs PaRking sEnsORs month. Therefore, look after the Another useful development View customers you have – along with is self-driving cars. And although Video www.deAlershipeditions.co.nz their families, they are the future this may be 20 to 30 years away, as Packages for all vehicles of your business. our population gets older I see this We all know the revolution that being hugely popular; again, that Load it » Ship it » Track it » Clear it » Deliver it took place with the arrival of used individual form of transport our imported cars and how it changed industry will provide. Driving Solutions NZ motoring. An industry continuing to Retro Vehicle Enhancement | www.rve.co.nz | 0800 RETRO 4U Inflation was rampant at that change and adapt. www.jacanna.co.nz Tel. +64 9 838 4944 www.autofile.co.nz 3 news

[continued from page 1] readily accessible to consumers and is making changes. “I am aware of the work NZTA are doing in this area. I am working closely with the Associate Transport Minister [Craig Foss] and one of the options could involve changes to the requirements of the CIN [Consumer Information Notice]. While there is no specific timeline, I will be watching the developments had preliminary discussions with closely and have asked officials to the Ministry of Business Innovation report back to me on progress. or other means, which fall into Me to help improve access to and Employment (MBIE) regarding “I noted Trade Me’s comments this category. That was the main consumer information on written- whether better information can be with interest. They had not catalyst for this new policy. It’s just off vehicles. We provide vehicle provided on the CIN.” contacted my office directly but I borne of frustration.” information to a number of third- welcome their views and will be The NZTA contacted Autofile party websites, including Trade QUESTION OF COMPLIANCE following up in the coming weeks.” and stated that it is committed Me. This process has recently been Gordon Shaw is the chief It appears the communication to making it easier for people to updated to include the written-off executive of Vehicle Inspection lines with the government are about access information. vehicle data currently displayed New Zealand (VINZ) and to become more open and Duffy is “Vehicles identified on the on the NZTA website. welcomes these latest steps. hoping for impactful change. Australian Personal Property “This will enable Trade Me (and “It’s basically a consumer issue. “We’ve spoken to the Ministry of Securities Register as written-off others) to flag these vehicles on People that buy cars should have Justice, who administer the Motor are flagged in the Motor Vehicle their sales listing. The Transport the information that says this Vehicle Disputes Tribunal. They Register as damaged imports, and Agency’s Rightcar website is also car was a statutory write-off in are seeing increasing numbers of are listed on the NZTA website as being updated to include this Australia and has been repaired cases where people are dealing being previously written off,” says written-off vehicle data when users and put back on the road. with traders and have bought an NZTA spokesperson. search for a vehicle by Registration “It’s great that Trade Me has put vehicles either through Trade Me, “We’ve worked with Trade plate. The Transport Agency has also it out into the marketplace that 

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t they want to do something about as the customer receives full vehicle status and disclose if it was this issue and ultimately they transparency around the history a write-off. are using their dominant market of the vehicle, they will not be But the issue of Consumer position to make a stand. It’s just disadvantaged in making their Information Notices is complex. unfortunate that the regulator is purchase decision.” “We are looking at, as a body not leading the way on this. “But what happens if it’s a [Trade Me], listing the CIN ourselves “However, Trade Me has stated private seller, not a trader? Arguably – it’s something we’ve been talking the following: ‘We understand the same declarations should still to MBIE about. Auction listings that vehicles are meant to get a be provided,” says Tony Everett, have a requirement for the CIN to statement of compliance before MTA dealer services and mediation be displayed, but classifieds don’t, vehicles are able to be driven manager. “The buying and selling of which seems crazy to us,” says Duffy. on NZ roads, but there are ways existing used vehicles already in our “If you talk to “We don’t want to be seen to ‘work around’ this regulatory fleet predominantly occurs within the Insurance as the de-facto regulator or requirement.’ That is actually the ‘private to private’ arena. More a hindrance to people listing incorrect. What they’re talking guidance is needed encouraging Council or the vehicles. But it’s a case of being about is you can apply to have consumers to search all available able to access all of the data exemption from the stripping resources to minimise the risks Repair Certifiers required to produce the CIN, which process, but coming from the when buying a used vehicle, either isn’t particularly straightforward. angle of an inspectorate, they’re via a trader or a private seller.” Association, they It’s certainly an option and effectively saying that the whole The MTA says that the situation don’t want these something we’re working through industry is rife with people with SWOs from Australia is clear at the moment. dodging around the compliance because the way such vehicles vehicles coming “But we’re not trying to kill the process – I disagree with that. are ‘tagged’ there. Ensuring such industry that’s grown up around “There are cases, and we see history is evident and able to in either. People the importation and repair of them, where people are trying to be considered by consumers vehicles coming from Australia. We disguise flood damage – nine times is important. It also raised the are potentially just want these vehicles repaired out of 10 they are picked up during question as whether the industry buying lemons.” properly and complete honesty for the compliance process. can be sure that similar issues do our customers so they can make an  “But if you talk to the Insurance not arise when importing used - Gordon Shaw, VINZ informed decision.” Council or the Repair Certifiers vehicles from other markets. Association, they don’t want these “A final point is that local traders’ vehicles coming in either. People hands are tied to some extent,” says are potentially buying lemons. Everett. “Traders are not able to add HEIWA GROUP There’s a problem here and there is other ‘unprescribed’ information an easy fix – ban them.” to the CIN card. If a vehicle was a STOCK SALE A story in the April issue of SWO ex-Australia and is no longer Autofile headlined Australian ‘flagged as a damaged import’ # Write-Offs Under Scrutiny (visit because the damage (e.g. hail) was MATSURI 2 http://autofile.co.nz/autofile-april- later deemed to be non-structural issue/) spoke extensively with in nature during the compliance ONE key players in the industry, many check, the vehicle might not be DAY expressing reservations about highlighted. However, the trader’s these cars landing on our shores. ability to report the SWO status is ONLY The Motor Trade Association limited to including alerts and notes SALE starts 9am Friday (MTA) has also stated its support within supplementary documents, 27 May for Trade Me. e.g. the Vehicle and Operator “MTA raised this issue with Services Agency (VOSA).” government in 2015 and we are ALL happy to see movement, but the CONSUMER INFORMATION FRESH industry can do better,” says acting Trade Me has stated that New MTA chief executive Craig Pomare. Zealand importers will be fully STOCK! “We are in the position of aware of the history of vehicles addressing the ‘accident at the they import from Australia as OVER bottom of the cliff’. Perhaps we this is always recorded on the should step back as an industry documentation accompanying 300 CARS and ask why we even allow the the vehicle. Other traders may use Stock available to view online from 3.00pm 24 May at importation of previously written-off NZTA or MotorWeb to check the www.heiwa-auto.co.jp/matsuri/users/login vehicles in the first place. status. The listings site says traders “Better disclosure will add to may wish to consider exploring the TO REGISTER PLEASE CONTACT the existing protections consumers vehicle’s repair certification status Heiwa Auto  Taka: [email protected] have when purchasing a vehicle – and they expect traders to make Auto Portal  Yammar: [email protected] from a reputable trader. As long best endeavours to determine the Enhance Auto  Issei: [email protected]

www.autofile.co.nz 5 news The electric master-plan rime Minister John Key Mighty River Power. And it’s this has spoken passionately big-business influence that Key about the future of electric says is essential. Pvehicles on New Zealand roads, but “One of the things that will assist not everyone is happy. in bringing through EVs is when the The government announced corporate sector buy them as part of new initiatives to encourage uptake their fleet. Air New Zealand’s recent of EVs with Mr Key, Transport announcement is a great example Minister Simon Bridges and Air NZ of that. Like any business, Air NZ will chief executive Christopher Luxon be turning its cars over reasonably among the speakers in Auckland. regularly and those cars then flow The eye-catching figure was into the second-hand market and a target of doubling the number other people buy them. The PM takes a spin of EVs in New Zealand every year in a Renault ZOE “If we can get the DHBs, to the to reach approximately 64,000 by big corporates, buying EVs then 2021 – but Key is actually setting cars will be able to travel further. Zealanders will absolutely adopt a the price will come down, volume his sights higher. Also the overwhelming bulk of car lower-carbon footprint – they just discounts will be greater and the “The number of EVs on New trips that New Zealanders take are don’t want to do that at the expense efficiency and environmental Zealand roads is very low and we shorter than 120km.” of a lower quality of living. Well I’ve benefits are huge.” have set a target of 2 per cent The Prime Minister also focused driven an EV and they’re fantastic.” Medium-term, National is by 2021, but we should be more on the environment. There was a large selection reviewing tax depreciation rates ambitious than that and see it “Climate change is becoming a of EVs on show at Auckland War and fringe benefit taxes to ensure ramping up very rapidly. more top-of-mind issue and has to Memorial Museum, including electric cars are not being unfairly “With modern technology prices be dealt with in a more aggressive corporate fleet investment by disadvantaged, but there is strong are coming down and electric manner. My view is that New the likes of Air New Zealand and opposition to the package. 

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t “Sadly, National has failed to National blueprint Mike Farmer and Steve make electric cars more affordable Doubling the number of electric Owens, with Matt Bulbeck and accessible for New Zealanders,” vehicles in NZ every year to reach and Jaques Gray from Provident Insurance says Green Party transport approx. 64,000 by 2021 Extending the Road User spokesperson Julie Ann Genter. Charges (RUC) exemption on “The policy is actually unfair and light electric vehicles until they counter-productive. Those wealthy make up 2 per cent of the light enough to afford electric vehicles vehicle fleet will be exempt from paying to New RUC exemption for maintain the roads we all drive on, heavy electric vehicles until they make up 2 per cent of the and will be allowed to clog up bus heavy vehicle fleet. lanes, making congestion worse in $1m annually for a our largest cities. nationwide electric vehicle “Offering access to bus lanes information and promotion and announcing a series of reviews, campaign over five years Contestable fund of up to investigations and ‘coordinated $6m per year to encourage and activities’ isn’t going to move New support innovative low-emission Zealand to a low-carbon economy,” vehicle projects. says Genter. Allowing electric vehicles in “The Green Party would exempt bus lanes and high-occupancy electric vehicles from fringe benefit vehicle lanes on State Highway network and local roads. tax, a move that would cut at least $8,000 off a $40,000 electric “new zealand vehicle. We’d also require that 20 AA members say they know little per cent of new government cars about them. Twenty-five per cent professionals be electric within seven years. of AA members don’t even know “The government’s failure to that an electric car costs less to fuel move with any speed on electric than a conventional car. who understand  vehicles saw Nissan pull the world’s “With our high level of most popular and affordable renewable electricity, New Zealand electric car, the Leaf, from the New is ideally suited to adopt electric the business.” Zealand market late last year.” vehicles,” says Stockdale. With just over 1,000 EVs “Other countries have led “Having known Steve Owens and many of his team registered in New Zealand, the way in introducing policies for years really made the difference when finalising awareness is a key issue according to speed the uptake of electric our decision to work with Provident Insurance. I to Automobile Association vehicles, and interest is mounting knew Steve’s philosophy of operating with trust and spokesperson Mark Stockdale. here so it’s good to see the integrity was in line with ours. “There are few electric vehicles government taking action to The training Provident Insurance provided to our for sale in New Zealand and most stimulate their growth.” team (particularly in the service department) has been second to none. With Provident’s guidance we Hybrid range for BMW have seen dramatic increases in warranty sales. The Provident team really believe in and love what MW has launched a host most popular body styles with the they do. It’s owned by experienced New Zealand of new plug-in hybrid latest innovations in sustainable professionals who really understand our market and vehicles. Coming under the personal transport,” says BMW who have invested to ensure a strong company. iPerformanceB banner, they are due Group New Zealand managing Long term relationships and trust were the reasons to be released next month. director Florian Renndorfer. that we chose Provident Insurance.” The new versions will be known “We have the 225xe which as the 225xe Active Tourer, 330e adds an electric power-train to the – MIKE FARMER, Group Managing Director, Farmer Motor Sedan, X5 xDrive40e Sports Activity already versatile Active Tourer; the Group Limited. Vehicle and 740e Luxury Sedan. iconic 3 Series is now available as “The BMW Group is known for the 330e; the legendary X5 with its advanced, forward-thinking eDrive and xDrive technology; and Introduce the Provident Profit technology, and these new BMW our luxurious flagship 7 Series is iPerformance vehicles now available with the latest in Factor into your business, combine our BMW powertrain technology.” talk to Steve Owens or visit The BMW i3 will also shortly www.providentinsurance.co.nz receive an update, boasting improved battery technology and the inclusion of DC rapid charging as standard.

www.autofile.co.nz 7 news Safety Act an industry wake-up call

he Health & Safety at managers need to understand big change is we are now very external audits of our sites and Work Act 2015 (HSWA) workplace risks and have processes clear about duties for directors, the used the results to implement is now officially in effect in place to keep staff safe, along business, other businesses they minor changes. Like other Key andT the automotive industry with anyone else who comes engage with and workers.” Service Delivery Partners, we must respond or face the into the work area. There is also With around 180 WorkSafe have inspection staff working at possibility of heavy penalties. a clear focus that workers have inspectors covering an estimated compliance businesses off-site. As part of the Health and Safety responsibilities for their own 500,000 businesses, assessment “We work in partnership Reform Bill, the Act was devised as health and safety and that of other visits are targeted towards specific with our compliance partners to a governmental response to the employees/persons. industries where there are high ensure we have an aligned safety Pike River disaster and worrying “It’s basically a framework to rates/high incidence of work- approach and provide assistance statistics on workplace safety. It’s try and lift New Zealand’s health related harm/illness. with the management of their H&S part of “Working Safer: a blueprint and safety performance,” says New, more stringent penalties policies and procedures.” for health and safety at work.” WorkSafe general manager of have also been put in place for Staff in New Zealand are twice communications, John Tulloch. those individuals classed as a GUIDELINES TO FOLLOW as likely to be killed or suffer “We are looking to educate Person in Charge of a Business or To assist those who don’t have serious harm in the workplace and engage, with a focus on areas Undertaking: such operations in place, the compared with those in Australia of high hazard and high risk. In  Category 1 – $100,000 fine Imported Motor Vehicle Industry and six times as likely as those in the case of a car yard, as with  Category 2 – $300,000 fine Association (IMVIA) has produced the UK – on average, 75 people die any other place of work, some  Category 3 (reckless conduct) a Health and Safety Manual, in on the job each year in NZ. new concepts apply, including – five years in prison and/or conjunction with HRtoolkit, to With numerous workplace overlapping duties and worker $600,000. provide an advisory framework. hazards at car yards, workshops, engagement. “We basically felt a moral compliance centres and dealerships, “Let’s say a big truck delivers Gordon Shaw is chief executive of obligation to the industry and the automotive industry is acutely vehicles. There is an expectation Vehicle Inspection New Zealand our members – it’s far better to be affected by the new legislation. that the company delivering the (VINZ) and welcomes the Act. proactive than reactive,” says IMVIA cars has a plan in terms of safety “In an industry where there are membership and technical services WHO IT impacts and there’s been communication. many potential hazards, we have manager, Malcolm Yorston. Anyone who has a significant say The businesses need to be working to ensure the safety of our staff “It’s an imperative legal in the day-to-day running of an together. What the law looks at is and customers. The new legislation requirement to have a health and organisation, as well as employees, having systems and processes in puts more focus on participation safety plan in place to protect the has a responsibility under the place to manage risk. and this is good. Everyone has a company and employees, so we Act – and Crown Agency and “Within the automotive industry responsibility for being safe at work. decided to construct a generic government health and safety there are lots of areas where “At VINZ we had spent the program – and people can just pick regulator, WorkSafe, expects all safety is a key issue. For example, lead-in time to the new act up the manual and adjust it to suit industries to meet their duties. at a panel beaters there can be updating our systems and their circumstances. Practice owners, directors and respiratory issues with dust. The processes. We undertook some “We used a compliance shop 

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t in Penrose as the test to pull a discussion about a specific or with it, so we’re here to help. And proactive in creating a culture of something together and HRtoolkit potential issue and make sure not just our members… we’ve health and safety, which requires can also provide assistance.” it is dealt with or raised so that spoken to those outside our a continuous conversation While the Act applies to all actions can be taken to avoid membership and don’t have a throughout the business, where industries, Yorston believes it’s potential harm, or if something problem helping them out also.” observations and suggestions of imperative the automotive sector has happened to avoid it being Frances Carlisle of HRtoolkit says workers are a key component to gets to grips with it. repeated. This is recorded in the everyone needs to be involved. the H&S process.” “People need to understand manual and tracked through the “We worked with a compliance And the legal message from their responsibilities. You don’t need process, if an inspector comes shop known to be well run and WorkSafe is quite clear. to know everything about the Act, “The law might be new, but but you do require an overview. Our HOW HSWA HELPS the risks aren’t. It’s all about manual is a set of guidelines to work Five Key Concepts managing risk,” says Tulloch. “HSWA with to make sure that those in is about doing what is ‘reasonably charge have put processes in place. practicable’ and proportional. The “A lot of it is common sense. chance of an incident happening, One of our instructions in the the severity of the impact on people manual is if a staff member goes to and how much influence and move a car, they should wind the control a business has in preventing window down and turn the radio it. Everyone has a role to play. off. But whether you’re a groomer “There are various new or the car jockey, you must be concepts in HSWA and WorkSafe kept safe. It could be that on a understands in the early months sales yard, you don’t actually let a around, there’s documentation of onto their H&S. I performed a businesses may be still getting customer extricate the car from the how you dealt or are dealing with hazard identification and risk their heads around these and site. Staff need to drive it off-site, a problem. assessment on the premises and getting procedures and policies in where it can then be test-driven,” “This means that an employee had discussions about the day-to- place. But we would expect to see says Yorston. can not only raise an issue, but day work and culture. clear evidence of knowledge of “But the ACT also recommends also take ownership of it. “What I emphasise is the need these duties and work underway to toolbox talks, where staff have “A lot of people may struggle for the business owner to be ensure they will be met.”



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www.autofile.co.nz 9 news Aussie imports row continues war of words has broken out between the power brokers of the Australian car industry, Awith New Zealand’s Imported Motor Vehicle Industry Association (IMVIA) caught in the middle. Controversial legislation has been a hot topic across the Tasman for the past two years, with Australia’s 90-year history of building cars coming to an end by late 2017, when Ford, Toyota and Holden will have stopped manufacturing. But a newspaper article last month in the Sydney Morning Australia's ports will be busier when the car manufacturing plants close Herald (SMH) and The Age alleged a “major astro-turfing campaign” had Federal Chamber of Automotive Index, which measures vehicle In terms of the SMH article and been in place. Astro-turfing is is the Industries (FCAI), was clear on its affordability in Australia, is at its overall, we basically feel that practice of masking the sponsors of position. “We understand that New best level in 41 years. they’re not really looking after a message or organisation. Zealand used-car importers have “Open competition already the interests of the Australian At the heart of the story was the been actively lobbying for market exists in the industry and to consumer – it’s all about protecting Australian Imported Motor Vehicle deregulation here, so as to overlay state otherwise is incorrect. The their monopolistic profits. They’re Industry Association’s (AIMVIA) their established business model proposed parallel imports legislation there for manufacturers. connections with its New Zealand onto the Australia market. undermines our stability and growth “What they don’t realise is counterpart, the IMVIA, and how “We observe they have been and could threaten the viability of that 90 per cent of their cars are it is “under direct instruction of its forthcoming and bullish about the established dealer network. imported right now and, by 2018, New Zealand-based parent”. their sales ambitions in statements “With the calling of the Federal 100 per cent will be imported. The The headline ran, “Treasure to the Australian media.” election, caretaker conventions FCAI don’t talk about the Harper Island: How New Zealand sees But with an election underway are now in effect. All legislative Review [into competition policy] Australia’s Car Industry”, with and legislation still to be signed off, activity will be suspended until and Productivity Commission the story then moving across the Tasman. “Fairfax Media can reveal the changes to the law “The appetite of Australians for cars is only announced in February gained traction in Canberra after a major going to increase and manufacturing is going ‘astro-turfing’ campaign by a group of multi-national car importers to cease. We will need to import cars and based in New Zealand, along with Aussies will continue to buy them.” – Jack Sandher lobbying firm GRA-Cosway.” These changes refer to the private the organisation is also hopeful of a the outcome of the election and Report. These aren’t our opinions; importation of cars from 2018, from change of heart. a timetable established for the they’re separate reports Japan or Britain, that are less than “It is the view of the FCAI sitting of the new parliament. recommending deregulation as 12 months, with no more than that market deregulation would The FCAI remains hopeful that soon as manufacturing ceases. 500km on the odometer. benefit used-car importers at the proposed parallel imports “This newspaper article is just An unnamed New Zealand the expense of well-established legislation will be reviewed.” the second wave of arguments. industry source also added: “Our Australian levels of consumer The first wave was talking about cars are shipped past Brisbane protection, erode established AIMVIA VIEWPOINT radioactive cars [in response to the and Melbourne to get here. It brand values, create significant But the AIMVIA, which was Fukushima nuclear disaster in 2011]. has always made sense for us to issues for the Australian repair registered in June 2014, has This is merely the next phase. I think try and crack the Aussie market. and service industry and responded strongly to alleged the FCAI just want to keep up the When you decided to shut down undermine the profitability of “astro-turfing” and the influence of scare tactics and make sure that your manufacturing industry, that Australia’s dealer networks. the IMVIA on its decision-making. legislation will go their way.” opened the door.” “The Australian vehicle President Jack Sandher says the Sandher is also adamant market is already one of the media attacks are completely his organisation has not been QUESTION OF DEREGULATION most competitive in the world, unjustified. compromised by links to the IMVIA. Talking exclusively to Autofile, with some 67 brands and over “Obviously the FCAI are not “New Zealand has a very Tony Weber, chief executive of the 400 models. The CommSec happy with the law changes. successful deregulated market 

10 www.autofile.co.nz news Legislation timeline t and we should learn from them. Sep 2013: Tony Abbot We don’t want a New Zealand government is elected as part system, but we should apply of a coalition. successful practices to ours. Oct 2013: Treasurer Joe Hockey asks Productivity Commission “I think our relationship with the to investigate “long-term IMVIA has propelled us a lot further profitability of automotive than we could have got on our own manufacturing industry”. and we have contracted them to Dec 2013: General Motors use their 25 years of experience Holden announces the company will stop making – and we have learned a lot. But Holden's Elizabeth plant is due to cease vehicle and engine production by the end of 2017 vehicles by the end of 2017. I want to emphasise that AIMVIA Aug 2014: Productivity is an Australian industry body The IMVIA’s relationship with being held to ransom by the Commission report takes and we’re representing Australian AIMVIA has never been more than multinational motor companies. negative view of government consumers and business. as an adviser, insists David Vinsen, But I don’t think anything is going assistance to auto manufacturing sector. “The appetite of Australians for IMVIA chief executive. to happen quickly. It’s always Apr 2015: Harper Review, cars is only going to increase and “We have a contractual been understood that this will be which examines Australia’s manufacturing is going to cease. We management agreement. But a long game.” competition policies, will need to import cars and Aussies it’s a very close relationship – in In 2015, the volume of cars and recommends removal of will continue to buy them, so it’s a fact one of my directors and staff SUVs in Australia was 1.15 million, restrictions on parallel imports on second-hand cars. conversation we need to have. members is working with them valued at $AU20bn, with more Feb 2016: Australian government “The government is also currently. The only intention was than 304,000 vehicle industry announce planned changes to planning to introduce the to assist them with setting up, jobs and 49,700 businesses. the Motor Vehicle Standards Act idea of an inspectorate. It’s an then gracefully withdraw over The current Malcom Turnbull 1989, allowing personal imports independent organisation where time. We have a strictly defined government is proposing its up to once every two years. Oct 2016: Ford Australia engine all cars are checked yearly to make management agreement to main assistance package, the and vehicle plants scheduled sure the fleet is safe. provide specific services. Automotive Transformation Scheme to close. “Cars will be brought in through “As for the future, the FCAI (ATS), will come to an end when By the end of 2017: Ford, GM the proper standards and we is worried about the Australian manufacturing ceases – saving an Holden and Toyota will all have welcome healthy competition.” public discovering they are estimated AU$400m. stopped manufacturing.

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www.autofile.co.nz 11 Every vehicle dealership in New Zealand should own this book

The pioneering spirit of used imported car dealers, from the early days to modern era

What “they” threw at the industry to try to shut it down - the politics, the barriers, big corporates against small business the fun, the antics How the used import industry thrived - and, most of all, the will to make a buck

Half-cuts, double invoicing, speedos, emissions, seatbelts, frontal impact, legislative change. It’s the history of your industry and it’s all in... From the rising sun to the long white cloud BUY IT NOW To order visit autofile.co.nz/book and fill in the order form or call Brian McCutcheon on 021 455 775 Profits from the sale of the book will go to not-for-profit organisations news Supreme Court dismisses MTF case

n a case that Autofile has should take to fee charging. responded in its MTF half-year been covering for a number “The Supreme Court has made report 31 March 2016. of years, the Supreme Court clear that credit fees should only “Late last year Heartland New hasI dismissed Motor Trade cover costs that are closely related Zealand Limited expressed an Finance Limited (MTF) and to the particular loan transaction. interest in acquiring MTF as a Sportzone Motorcycles Limited’s It agreed with the Commission consequence of Turners Limited second and final appeal in the that the purpose of the CCCFA is making an offer for up to 20 per credit fees case brought by the to protect borrowers, cent of the ordinary shares of MTF. Commerce Commission (CC), ensuring transparency The offer from Turners, an existing providing the definitive ruling on in the costs of MTF shareholder, resulted in it a key piece of credit law. borrowing. Fees increasing its holding to close to 8 The Court’s ruling upheld earlier should not be used per cent of the ordinary shares. High Court and Court of Appeal to recover general “In response to Heartland’s judgements that backed the business costs initial approach the Board Commission’s approach to assessing or to generate stated it would not approve whether credit fees charged by profits – that is Heartland holding 10-20 lenders are reasonable as required by what interest is for,” Borrowdale said. “The amount by which the fees per cent of the ordinary shares. the Credit Contracts and Consumer “Consumer credit issues, such have been held to be unreasonable, Heartland signed a confidentiality Finance Act 2003 (CCCFA). as lenders charging excessive fees and are to be repaid to the 39 agreement in October 2015 and, After starting an investigation and not meeting their disclosure borrowers, is less than $10,000 in since that time, has continued to into MTF and Sportzone back requirements, are a real focus for total. Court costs relating to the undertake due diligence to help it in 2006, the CC filed court the Commission. We are obviously judgement total $25,000.” decide whether it will make a full proceedings in 2009, alleging that pleased that the Court has backed With regards to Heartland takeover offer. At this time Heartland they were charging unreasonable our approach in this case and sent NZ Ltd’s acquiring a cornerstone has not presented an offer for establishment and other credit fees a clear message to all lenders, large shareholding in MTF, the company consideration by the board.” on 39 finance contracts entered and small, on what the law requires.” into between 2005 and 2008. The Court has instructed MTF In September 2013 the High and Sportzone to pay $25,000 plus Court released its first judgement, reasonable disbursements toward Introducing Simon and Shane, saying that the fees were the Commission’s costs. unreasonable and in breach of the MTF responded to the decision our value add specialists. CCCFA, with a further judgement with the following statement. the following year, further “While MTF is disappointed with Here to help you provide the best insurance clarifying the rules lenders must the decision, it acknowledges the protection for your customers. follow when charging credit fees. decision clarifies the legislation for MTF and Sportzone took both consumers, shareholders and the decisions to the Court of Appeal, wider finance industry. MTF has which dismissed their case in confidence that the legislation can March 2015. As a final step, they now be applied evenly and fairly by took their case to the Supreme all industry participants. Court in November 2015. “The judgement, as it applies In its ruling, the five Supreme to MTF, relates only to 39 loans, Court Justices were unanimously of written in the 2006-2008 period the view that the CCCFA: “indicates in the absence at the time of Simon a transaction-specific approach any meaningful guidance from Shane to the setting of fees. It is not the regulator or courts on the permissible to take all operating interpretation of what was then Utilise their wealth of experience and industry costs (or virtually all) and allocated new and descriptive consumer expertise to drive your business forward. them to one fee of the other. The legislation. A key purpose of the consequence of this is that any costs Credit Contracts and Consumer Simon Hamilton Shane Plusa incurred by a credit provider will Finance Act 2003 (CCCFA) is to assist 021 707 603 027 555 4025 not be referable to particular credit consumers to distinguish between transactions and will therefore have competing credit arrangements to be recovered in the interest rate”. and this judgement provides Commission general counsel assistance on the principles that Mary-Anne Borrowdale said the apply to the recovery of finance 0800 674 678 Supreme Court had now definitively costs through fees included in all www.mainstreaminsurance.co.nz ruled on the approach lenders consumer credit contracts.

www.autofile.co.nz 13 news UN adopts road safety resolution

he United Nations (UN) Stella Stocks, AA general is making a global effort manager motoring service, believes to improve vehicle safety we are moving in the right direction. –T and New Zealand agencies are “For New Zealand motorists, we working as hard as anyone to are in a good space. Most late- maintain the highest standards. model vehicles have very good Last month, the UN adopted safety systems (there are some a resolution representing the exceptions with vehicles from strongest ever commitment to road emerging markets). Most have good safety made by member states. cabin integrity and protection in the Driven by Global New Car event of a crash, but increasingly Assessment Program (NCAP) that help prevent crashes. Program (ANCAP) adjusting ratings we are seeing features that will help and Stop the Crash Partnership, David Ward, Stop the Crash for maximum five-star scores. prevent crashes. AEB is the next ambitious road safety targets Partnership chairman, said: “The It has stated that cars without Safety Assist Technology (SAT) we included in the Global Goals for Stop the Crash Partnership was self-braking systems may fall short will see more of – and this is very Sustainable Development and created to promote active safety of five-star results. real in preventing crashes. Global Plan of the UN Decade of systems with a proven track record “It is very likely that if the “While legislation plays a part Action for Road Safety (2011-2020) in crash avoidance. The recognition industry doesn’t step up with things in vehicle safety, the work done by now have full UN support. of this approach by the UN will like AEB, unfortunately we’re going ANCAP has a greater effect and has Focusing on Electronic Stability help accelerate the adoption to see more four star-vehicles in the certainly sped up the introduction Control (ESC) and Autonomous of the legislation required by marketplace,” says James Goodwin, of SATs in New Zealand. Emergency Braking (AEB), the governments across the globe.” ANCAP chief executive. The biggest issue is average age resolution endorses the standard The importance of vehicle safety “We urge the manufacturers to of the fleet, with a large number of fitment of active safety systems – has recently been highlighted by step up and meet what customers are older vehicles on the road that only these refer to vehicle technologies Australasian New Car Assessment expecting from a new car in 2018.” have basic safety features.”

Commission warns lenders he Commerce the period of non-compliance. SPECIALIST SERVICES Commission (CC) has For some lenders this could run reiterated its position into millions of dollars. Tthat lenders must repay all fees “The law applies to lenders ARE YOU PREPARED FOR THE and interest if they don’t comply of all sizes and types, from small NEW HEALTH AND SAFETY with disclosure rules. payday lenders through to our REGIME? Changes to the Credit major banks. The responsibility Contracts and Consumer to ensure contracts comply Finance Act 2003, (CCCFA) in with the law rests squarely with By 2020 the government aims to achieve June last year mean lenders those lenders and it is essential a 25% reduction in workplace injuries. must disclose specific key that they ensure their disclosure information to borrowers, documents have been reviewed New rules to achieve this goal were including the loan’s terms, total and they are satisfied that the introduced on April 4. Are you ready? amount, interest, fees, any documents contain all of the security taken and the effect of relevant key information required that security and the borrower’s by the CCCFA,” says Rawlings. The Imported Motor Vehicle Industry right to apply for relief on Penalties for breaching Association is ready to assist, and has grounds of unforeseen hardship. disclosure rules include prepared – in conjunction with experts The CC has a number of infringement notices, a fee of HRtoolkit – packages to assist car yards, investigations underway $1,000 per break or prosecution workshops and compliance workshops. involving lenders that haven’t and a fine of up to $30,000. complied with disclosure Complete failure to provide obligations. disclosure can lead to prosecution For more information… Commissioner Anna Rawlings and a fine of up to $600,000. Contact: Malcolm Yorston says: “If that key information Changes to New Zealand’s on 0800 046 842 or DDI 09 573 3243 is not adequately disclosed, consumer credit law took effect on Email: [email protected] lenders are unable to enforce June 6, 2015, and apply to contracts any interest or credit fees during entered into after that date.

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Most popular car Most popular car Most popular body Most popular makes of An Auckland Ferrari dealer has a rare 1970 * makes searched models searched* styles searched* motorbike searched* Ferrari 365 GTB/4 on its yard with a price 1 Toyota 1 Hilux 1 RV/SUV 1 Honda tag of $1.6m. The front-engined, rear-drive 2 Nissan 2 Corolla 2 Ute 2 Harley-Davidson coupe is powered by a 4.4-litre V12 with 3 Ford 3 Commodore 3 Sedan 3 Suzuki six Weber twin carburettors and produces april4 Holden 4 Golf 4 Station wagon 4 Yamaha 352hp. Its top speed of 280km/h made it the statistics 5 Mazda 5 Falcon 5 Hatchback 5 Triumph fastest production car from 1968 until 1974. *in April 2016 on Trade Me Motors www.autofile.co.nz 15 motor show Show time in Beijing The LeEco LeSee is revealed at the Beijing Show

he big names all came to of an integrated, cloud-connected pitch products at the 2016 ecosystem, sharing hardware and Beijing Motor Show (Auto software. China),T with an array of sports cars, But apart from self-parking luxury vehicles and innovations and being summoned by a smart making their long-awaited debuts. phone, we don’t know much more Held every two years since about this eye-catching model. 1990, the Beijing event has Not to be outshone, the limited- become an important week on the run Bentley Mulsanne First Edition industry calendar and this year also got tongues wagging and The interior of the LeSee features a retractable steering wheel when in autonomous mode was no exception. iPhones flashing. With an ever-growing middle The ultimate in luxury, new at Auto China, with the main estimates that it can offer a faster class becoming more and more owners can choose from options attractions being the Audi TT RS mode of transportation, the obsessed with cars, China is a such as bespoke Mulliner sterling Coupe and Audi TT RS Roadster. system recommends that the hotbed of industry movers and silver vanity kit inlaid into the rear The TT RS Roadster has a five- driver continues the trip with the shakers. So where better to start picnic table, special tread plates, cylinder engine offering 294kw electrically-powered board. It has than the LeEco LeSee? Union Jack inspired embroidery (400hp) of power, alongside Quattro a range of more than 12km at a The LeSee was perhaps the on the seats and a champagne drive for maximum traction. The top speed of 30km/h. most space-age exhibit all week. cooler. The extended-wheelbase Coupe goes from 0-100km/h in 3.7 Finally, Porsche unwrapped The smartphone and electronics variant was on show in Beijing, seconds, thanks to a lighter weight the 718 Cayman. It’s the fourth manufacturer sees the concept based on the large luxury and stiffer chassis. redeveloped generation of the vehicle as competition for the Mulsanne which made its debut Audi also showcased their mid-engine sports coupe and Tesla Model S. Connected Mobility Concept certainly made an impact under The self-driving automobile has car, based on the the motor-show lights. a retractable steering wheel The entry-level model gets a and multiple connected turbocharged 2l engine producing entertainment systems. 221kW (300hp) and maximum LeEco has become a torque of 380 Nm, while the 718 huge player in the electronics Cayman S boasts a 2.5l engine sector in Asia and although featuring a turbocharger with the car is currently only a concept, Bentley Mulsanne First Edition variable turbine geometry to give company CEO Jia Yueting is a at the Geneva show in March. new Q3 that is due to hit the 257kW (350hp) and maximum seriously ambitious billionaire. There are only 50 vehicles market later this year. torque of 420 Nm. LeSee stands for Super Electric available. Power is delivered Designed for the busy You can go from zero to Ecosystem and it certainly attracted through a 6.75 litre V8 engine via urban environment, the 100km/h in 4.7 seconds, while the plenty of interest. Four-doors an eight-speed automatic. Connected Mobility Concept S version shaves off another half with fastback proportions and a “The Mulsanne is the epitome has a multifunctional longboard a second. Top speed is 275km/h, sloping roof, its battery and electric of our DNA – exquisite, individual integrated into the rear bumper, 285km/h for the Cayman S. engine developments have been and powerful,” says Wolfgang which helps compute the fastest If you want to pick one up in reportedly developed alongside Durheimer, CEO and chairman of mobility mix based on real-time New Zealand, 718 Cayman pricing Faraday Future and Aston Martin. Bentley Motors. traffic data, destination and time starts at $123,900; $148,500 for As well as the car, LeEco also Audi unveiled four vehicles of arrival. If the 1.05m longboard the Cayman S. unveiled smartphone, TV and VR products – with an ultimate vision

Audi unveiled its new-generation TT RS (right) and the Connected Mobility Concept, which comes complete with an electric longboard

16 www.autofile.co.nz The value of knowing your market

ick a vehicle on your the more you can targeting a vehicle at then attempt to stitch it together dealership right now. specifically target the a specific market will in an effort to hopefully find out Describe in your mind the right demographics and generate results. who buys what. This process is Pperson you expect to walk in and get the best return for I think most would somewhat time-consuming and it purchase that vehicle. Thinking your advertising dollar agree that it makes can be challenging to piece it all about that description, where is and marketing efforts. sense to ensure you together. that person most likely to be right If you know not stand out where you This is all changing, though, now, tonight, this weekend? only who purchases, can. Standing out and the cloud-based environment Are they young, old, have but also why, then MARK GREENFIELD and being relevant, we work within these days allows a family, sporty, male, female? you could take any Motorcentral especially from the this data to be pushed easily to Now try this same exercise with identifiable trends even further private seller, is easier when the forefront and find its way to another vehicle on your dealership with creative descriptions and using information that they don’t your eyes without the need to go right now. Is the exact same images that best suit the needs of have. Use the insight you have to looking for it. person going to buy that vehicle? the most likely buyers. actually sell the vehicle effectively This information needs to Chances are they aren’t – and It’s all too easy to take such in an online space, to influence come to the surface of your Dealer that’s why there are huge benefits a blanket approach across all an enquiry, an appointment and Management System (DMS) and to identifying who the most likely vehicles and not really put any then the all-important sale. each vehicle should tell you who person is to purchase any given thought into how or where you But let’s focus on the data. the most likely buyer is from the vehicle on your dealership. would advertise, who the target The key is to understand it, data it can leverage off. This information, or insights market is, and also what you’d say then leverage the information Knowing what advertising as I like to refer to it, is highly about the cars. The sheer size of to be effective – this starts medium the customer came from valuable and very important for this task, starting with existing with what you have available. also allows you to understand any successful vehicle dealership stock, has most rolling their Traditionally this information is how different vehicles and business. The more you know eyeballs and saying it’s all too very fragmented and you need customer demographics perform about who buys your vehicles, hard. Yes, it will take effort, but to filter through various reports, in relation to the advertising method. The data is further enriched if your website is linked to your DMS, allowing the combination of real time and looking-forward analytics. “The more you Once you start understanding your customers and your vehicles know about on a data-driven level, you will be empowered to make even who buys your smarter decisions for your business. You will be able to vehicles, the ensure your return on investment is maximised and that you are more you can placing the right vehicles in front of the right customer’s eyes. specifically The old shotgun approach has its place, and you hope a pellet or two target the right sticks, but the sniper rifle approach is very effective in targeting the demographics.” people that are the most likely buyers for your vehicles.

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www.autofile.co.nz 17 Vehicles wanted To advertise here, contact: [email protected] News in brief Retraction of headline – Dealer Finance Limited In our April issue, Autofile ran a story on page nine relating to Dealer Finance Limited. In our headline, we incorrectly stated “Christchurch finance firm hit with big fine”. Autofile acknowledge that Dealer Finance Limited were not fined, they had fully cooperated with the Commerce Commission’s investigation and were complying with a settlement to refund overcharged interest to its customers. Autofile wish to apologise to the members of Dealer Finance for the misleading headline and offer a full retraction. MPI standard outcome still set for next month The current Draft Ministry for Primary Industries (MPI) Standard for Buying now Vehicles, Machinery and Tyres Import Health Standard is still scheduled to European cars - all makes, all models be published in June 2016. MPI senior adviser Michael Tana says: “Submissions are being looked   Andrew Smith 027 496 3191 [email protected] at and we’ve basically gone out to answer some further questions from www.euroland.co.nz submitters. The amended standard will be released provisionally for a 10 The day period which will allow people to read the responses to submissions Toy Shop and put forward any further questions or queries on the standard. Cars “We’re confident that we’re still making the right calls and believe the position is a good one – the requirements are firmly based on the scientific evidence and have been tested against the latest information available. Everything is still planned for a June sign off.” ClassiC & ColleCtible Cars wanted contact: Max Fletcher 021 996 986 [email protected] Le Mans Jaguar C-Type sold for $12m at auction A unique, unrestored, ex-Le Mans 24-Hour race Jaguar C-Type sports car, EuropEan VEhiclEs WantEd reg POV 114, sold for a cool $12.1m at Bonhams Monaco Sale on the French Riviera. “Following months of painstaking research, working with the best historians and notable marque specialists, Bonhams unravelled an intriguging mystery involving the unrestored Jaguar C-Type,” says James Knight, international group director Bonhams marketing. Audi, BMW, Mercedes, Porsche, “We established that it really is the 1953 Belgian-entered Le Mans, still Maserati, Jaguar and Land Rover bearing its original, complete ‘K 1047’ body." A 1925 Bugatti Type 35 Grand Prix Two-seater sold for $1.7m. Phone Glenn 021 431 685 Mitsubishi’s star players receive full recognition Mitsubishi has recognised its network’s outstanding performers, with commErcial VEhiclEs WantEd the Diamond Dealer Awards. Fifty-six dealerships across New Zealand delivered their best sales result in 20 years and were rewarded at the company’s annual black-tie event in Christchurch. The winners were: Mark Barton (Auckland Motors Mitsubishi), Aaron Chatfield (Bay City Mitsubishi), Simon Lucas (Simon Lucas Mitsubishi), Nigel Rumpler (Piako Mitsubishi Rotorua), Darrell Russell (Piako Mitsubisihi Morrinsville), Justin Scelly (Baigent Motors) and Andrew Simms (Andrew Simms Mitsubisihi). Vans, Utes, RV/SUV It was a 12th consecutive award for Mark Barton, while Aaron Chatfield also won Overall Parts Excellence, Top Market Share for his region and Phone Cory 027 203 5701 Finance People’s Choice. “Aaron has been a rising star in our network over the past few years and continues to take his business from strength to strength,” says Mitsubishi general manager sales and marketing Warren Brown. “Excellence in parts and service are vital aspects of our business and www.corporatecars.co.nz our customers’ ongoing satisfaction.”

18 www.autofile.co.nz new cars BMW add to Coupe range here’s a new addition to door coupe body-style, coupled the BMW 4 Series range, with a huge load carrying ability with the Gran Coupe 420i. achieved by way of the hatch boot ItT features the same aesthetic compartment.” appearance as its stable-mates, but Essentially following the 3 Series the specification enhancements Sedan in terms of specification seem impressive. and performance, the 420i Gran There’s a Sport Line package, Coupe adds the extra dimension of 19-inch alloy wheels, Bi-Xenon a sportier, coupe-based silhouette headlights with high-beam assist, design with the functionality of a sports front seats and automatic large tailgate. tailgate operation – as standard. The BMW ConnectedDrive suite The 420i Coupe is powered BMW is confident the new more attainable, but incredibly of technologies in the 4 Series Gran by a 135kW/270Nm four-cylinder model will appeal. desirable and aesthetically pleasing Coupe 420i include: engine, sipping fuel at 5.8l/100km “The 4 Series Gran Coupe at addition to the local line-up, which  Parking Assistant for parallel and emitting only 134g of CO2 $77,000 is without a doubt one helps to make it the ultimate and perpendicular parking per kilometre and can travel of our most attractive cars – and statement in luxurious mid-size  Lane Change Warning system from 0-100km/h in 7.3 seconds the 420i Gran Coupe has the performance motoring.  Driving Assistant system (automatic 7.5s). In terms of looks, outstanding aesthetics, high levels “The BMW 4 Series Gran Coupe including Lane Departure the whole 4 Series range was of specification, class-leading first arrived in New Zealand in Warning designed to offer the practicality of driving dynamics as well as August 2014 and launched to  Forward Collision Warning rear doors, alongside a sporty slick exceptional pricing,” says Florian rave reviews. This was primarily with light city braking and design. With its wider stance and Renndorfer, managing director of due to its striking appearance pedestrian recognition sloped roof, it certainly differs from BMW Group New Zealand. combined with increased Prices start at $77,000 for the the 3 Series. “This new model will create a functionality courtesy of the four- 4 Series Gran Coupe 420i. Mirage makes a move VEHICLES WANTED itsubishi Mirage XLS Standard safety features in has had an upgrade, the five-seat XLS include dual- inside and out. stage driver, passenger, side and MOriginally dating back to 1978, curtain airbags with four-wheel Toyota SUVs & Utes the Mirage has always been an ABS, EBD and ASC. Hill Start Assist important car in the Mitsubishi and Smart Brake technology are range and the new model XLS is also part of the package, with a offering a sophisticated look, with five-star safety rating. improved suspension and stability. Good visibility is a priority, with Emissions of 113g/km are the new front-end design allowing combined with a 1.2l Mitsubishi the driver to see both corners of Innovative Valve Timing Electric the bonnet, with the placement Control engine that draws air into its of the front pillar and a low belt Hilux • Land Cruiser • Prado cylinders to minimise energy loss. It line offering a wider field of vision. has a maximum power of 58kW and A new rear spoiler, 15-inch alloy maximum torque of 192Nm. wheels and tinted rear windows The INVECS III CVT provide that extra privacy. automatically selects gear ratios For a limited time, the Mirage in response to driving conditions, XLS is priced at $17,990 plus on- for smoother road costs. acceleration. We are always looking to purchase late model NZ NEW CARS AND COMMERCIALS PAUL CURIN 0274 333 303 [email protected] miles motor group

www.autofile.co.nz 19 industry profile Mr Nissan learning more every day He started as a sales person and is now at the head of Nissan NZ. We spoke to John Manley, who has witnessed many changes in his 35 years in the industry.

espite not coming to the selling the last of the Datsun 200Bs, International festival in 1992 – we automotive trade until the Bluebird was just coming in, had a great team and a lot of fun.” his 30s, the managing along with the Sunny, and then Success continued for John, Ddirector of Nissan NZ, John there was the first Pulsar – which appointed national sales manager Manley, has enjoyed an incredibly was astounding. It was a five-speed at Nissan New Zealand in 1996, successful three decades with just hatchback, 1300cc, with tinted glass, before moving on to sales and one company. velour trim and electric windows. marketing manager and a Born in Auckland and a “Back then these cars were directorial position by 1999. A graduate of Rosmini College, John’s assembled in New Zealand, with passion for the product is obviously pathway to managing director was Nissan having a plant at Wiri. It was a key to his success. certainly an unconventional one. such an exciting time. “I always loved cars, but when “I remember that the very first ROLLERCOASTER RIDE I left school I went to work for the person I spoke to actually bought With 35 years under his belt, John Government Tourist Bureau as a car off me. We had a phone has seen his fair share of change a travel cadet. At that stage the conversation and she came in and “Then I was made branch and ups and downs in the sector. government was largely responsible purchased a Nissan Sunny Coupe. manager at Takapuna, with the title “There were a few key events for promoting New Zealand The selling gave me a real buzz and then changing to dealer principal along the way that have shaped overseas. Then, in my early-20s I I enjoyed it – the $30 commission – as a DP you would really need to things. Obviously the arrival of used decided I needed a job in a healthy was pretty good too, at the time.” know your stuff, including parts, Japanese cars in the late 1980s outdoor environment and took on service and after-sales. And it was was significant. And also in 1998, a bricklaying apprenticeship and RAPID RISE a great time and on one of Nissan’s when the government removed spent several years working on It wasn’t long before John started best sites. all duties and tariffs from new all sorts of building sites around to make sharp progression up the “Over the next decade vehicles – basically local assembly Auckland. I am certain I would Nissan ladder. Takapuna Nissan consistently won closed down, which was quite be one of the few people in New “I’ve always sold new vehicles sales, parts, service and customer momentous. All of the major players Zealand who can say they have and the Newmarket dealership service awards – it was Nissan’s had big assembly facilities here in built a giraffe house!” was owned by Nissan Motor highest award-winning dealership New Zealand and that changed the So what was the catalyst for Company, so it was a factory shop. I with a wall full of trophies. We even landscape quite considerably. When another dramatic career change? started there as a salesperson, then managed to win the World’s Best you deregulate, distributors start “Well, I literally saw an advert went up to fleet sales manager, Radio Commercial at the New York importing cars from everywhere, in the paper for a sales person at completing two years so the industry became a very Newmarket Nissan – it was entirely at Newmarket. different beast. speculative. It offered a company “I can remember a time in the car and commission rates and 1980s when inflation was rampant, seemed like a great we would have three or four price opportunity. I just figured rises a month. The global financial it would suit me.” crisis also smacked us around quite It quickly became a lot. We’ve had to handle a few pretty clear that John had downturns and it’s been hard work.” made a sound decision. John thinks the industry is in far Manley's career at Nissan began around “When I started out, we were the same time as the introduction of the Bluebird better shape today. “The economy is in a pretty good place and things have changed for the better. I believe that car sales are a relatively good barometer of how the country is performing – and the fact we’re selling over 130,000 new units a year indicates that people are fairly confident. “There is also the fact that consumers here get a sensational amount of choice on new cars. The Nissan Takapuna team enjoyed great They’re extraordinarily well catered success in the late 1990s. A classic retro shot with wife Helen for with great competition. 

20 www.autofile.co.nz industry profile

t The market essentially drives itself.” “I remember having to be away With such a depth of in places like Japan, sometimes up knowledge, it’s no surprise to see to 12 times a year. But now Helen John as incumbent president of is a flight attendant for Air New the Motor Industry Association of Zealand so she gets to jet away. New Zealand (MIA). She’s really happy with it.” “It’s a position I really enjoy. As But the key to high a collective for the industry, we achievement is undoubtedly have a number of different roles – putting in the tough yards. from spokesperson to information “Hard work is absolutely gatherer and dispenser of everything. I still get up at 4.30am, statistics. It also does a lot of then go to the gym nearly every legwork for the industry and is a day, and get home around 7pm. I single point of contact. don’t think there’s any way I could “I also like working with chief cruise through life. executive David Crawford. He “But there are still great jobs has a wonderful knowledge to be had and a good living to of government with a One of John's passions is collecting Lee Enfield rifles be made in the car industry colossal number of contacts and is – so many opportunities out exceptional at what he does.” The constantly changing face wasn’t a pleasant experience. there. And when it comes to of the industry is what keeps John I also have two Nissan Skylines, selling them, things are exactly THE EV DEBATE interested. an R32 and R33 – beautiful cars the same as they have always been. A particularly hot topic right now “It’s definitely a moving feast, which, in my mind anyway, are very “People have an expectation as is the electric vehicle, with John very dynamic, with something collectable.” to what they want, so you need to having personal experience of always happening. Every day you Married to Helen for 25 listen to them and be empathetic. the product with the Nissan Leaf, learn something new. years, with a son James (24) and You’re selling yourself when you’re which is no longer sold in the “I mean, if you look at where the daughter Rosie (22), it appears his pushing a product. Let’s face it… market as of earlier this year. industry is now, the new vehicle better half is getting some payback no-one ever buys anything off “We just weren’t able to source total industry volume reached a for John’s absences. someone they don’t like!” a vehicle that suited the conditions peak in the last couple of years. In here, in terms of the accepted or the 1980s, for example, there were minimum level of specification around 100,000 cars sold annually for the consumer. Getting – with a population at the time of alignment of the specs, the market around 3.2 million. NYK VEHICLE requirements and the price-point “Japanese imports then came in EXPRESS SERVICE in an available right-hand drive and took a huge chunk of the new model proved too difficult. vehicle market and it has taken 30 ‘But it’s not just electric cars that years for the industry to get back are important to the future. I think to the volume it was selling when Reliable fortnightly they’re a component and fit very they first came in. The industry has vehicle logistics well with our energy generation, been through some very lean times service JAPAN to NZ but there are plenty of other things and I’ve seen the new car market going on with all of the major down to between 50,000 and manufacturers investing huge 60,000 units through the 90s.” PORT TO PORT / amounts of money. DOOR TO DOOR “Remember that Nissan has a SUPPORT NETWORK to Auckland, Christchurch, corporate objective to be number Looking trim and in good shape, one for zero-emissions vehicles John doesn’t have any immediate Wellington, and Nelson with electric vehicles the best plans for retirement. “I guess that’s option to achieve this at present. between me and Nissan – but I Looking forward, we will see absolutely love my job.” Full MPI inspection increasing use of smaller-capacity, And away from the showroom, service from Kawasaki, high-output engines. So you get he has quite a unique hobby. Osaka, Nagoya and Moji the benefits of smaller dimensions, “I collect firearms… Lee Enfield lighter weight, greater fuel- 303s. They date back from about SUN PHOENIX CO.,LTD. + Marine Insurance available efficiency and reduced emissions – 1896 through to 1954, but only full- but with a high power output. wood, military rifles – the original For eFFIcIent custoMer Focused servIce “Fortunately in New Zealand collectables. I’m also partial to a we have transport minister, Simon drop of red! contact NYK Bridges, who is also energy minister, “But of course I love cars. My Auckland Branch 0800 695 546 Christchurch Branch 0800 695 2424 and is very engaged in the industry first one was a Morris Super 6 – email: [email protected]  and likes cars – that’s a bonus for us.” somebody T-boned it for me which

www.autofile.co.nz 21 Industry movers NZ labour market report

Rui Santos has joined Farmer Auto Village as New Zealand’s Labour 51,000 additional new jobs have divisional manager for Farmer Hyundai. Originally market report for the first quarter been created in the past six months. from South Africa, Santos, an accountant by trade, of 2016 has revealed an increase in He also says the numbers are related was dealer principal of a successful Honda dealership. labour force, but also a jump in the to a lift in the participation rate, not He has moved permanently to New Zealand to unemployment rate. fewer jobs in the economy. continue his successful career in the motor industry. The Statistics New Zealand However, Council of Trade figures show that the labour force Unions secretary Sam Huggard Holden New Zealand has appointed Ed Finn as grew 1.5 per cent in the March 2016 says more needs to be done. general manager corporate affairs. Finn commenced quarter, the largest increase since “The labour market is at a record his new role at the start of May and is based at Holden December 2004. high. There’s a lot of people out head office in Mangere. “The total labour force there in the labour market looking Finn’s latest position follows six years in corporate increased by 38,000 people,” says for work. We want to make sure communications roles at BMW Group New Zealand and 10 years with Jason Attewell, labour market people who are moving into new Ford in New Zealand and Australia. and households statistics senior jobs are well supported to do so.” manager. “This resulted in more The region with the lowest Sandy Abbot has joined Provident Insurance as New Zealanders in unemployment unemployment rate in the North Wellington sales executive. Having had 18 years in and employment than three Island is the Bay of Plenty, with a the insurance industry in NZ and the UK, he recently months ago.” drop in its unadjusted rate over the relocated back to NZ where he has worked in Unemployment increased to 5.7 year – down from 7.8 per cent to Auckland and Palmerston North, the latter as a sales per cent of the labour force (10,000 5.1 per cent. executive at a Prestige Motor Vehicle Dealership. Abbot has a love for people), however the growth in Meanwhile the number of job the motor trade and a passion for freelance photography. people employed (1.2 per cent) vacancies rose by 0.7 per cent exceeded the growth in the working- in March 2016 and by 7.9 per Joining MINI New Zealand in the role of brand and age population (0.8 per cent). cent over the year, according to sales manager is Kevin Richards. He spent several Seasonally adjusted employment the latest Ministry of Business, successful years at Mitsubishi Motors, where he was grew by 1.2 per cent, or 28,000, Innovation and Employment senior business development manager, focusing on in the first quarter to around 2.4 (MBIE) Jobs Online report. large corporate fleets. million, or 65.1 per cent of the In March, the largest increases Kevin has been in the industry since joining Peugeot UK straight working-age population. were in the education and training from university and has held a number of positions within Peugeot UK, “Nearly half of the annual industry (up 1.8 per cent) and the as well as Honda UK and Fiat/Alfa Romeo UK. He replaces Brett Waudby, employment grown in New construction and engineering who has taken a position at MINI head office in Munich. Zealand was in the Auckland industry (up 1.6 per cent). region. By industry, construction Three out of eight occupation Peter Brewer has been appointed new communications manager for the and the professional services each groups saw more job vacancies Federal Chamber of Automotive Industries (FCAI). Brewer is an experienced employed 17,500 more people,” last month – technicians and journalist, having been a general news, business, sports and specialist says Attewell. trades workers (up 2.8 per cent), motoring journalist for various News Limited and Fairfax Group publications. The response in the business managers (up 1.2 per cent) and He was the media and public engagement team leader at the sector was generally positive. labourers (up 0.9 per cent). The Australian Federal Police for 10 years and more recently held several “Overall the data suggests the largest decrease occurred in sales key media roles within the ACT Government. labour market started 2016 in (down 1.2 per cent). good health,” according to Anne Of the 10 regions, five Craig Peach recently joined Autosure as account Boniface, senior economist at experienced an increase in manager, Auckland. Peach brings a wealth of Westpac Banking Corp. vacancies in March. Vacancies in industry experience, having spent over 30 years in “There appears to be little to Northland and Otago/Southland and around dealerships. He has held both sales and worry the RBNZ on the inflation grew by 0.7 per cent. In Canterbury, management roles, including more than 14 years as a front in today’s data and, at the vacancies fell by 2.3 per cent. business manager. He will be working out of Autosure’s Takapuna office, margin, they may feel slightly MBIE labour market trends predominantly looking after the West Auckland region. more comfortable about their manager David Paterson says: inflation outlook.” “The slight increase in the vacancies Todd Mackie has also joined Autosure, based However, wage inflation as is consistent with a small upshift in in Wellington as account manager for the Lower measured by the labour cost index ANZ’s employment intentions figures, North Island, covering the areas Wellington to Kapiti, is subdued, rising at 0.4 per cent in which track employers’ expected Wairarapa and Taranaki. Mackie replaces Nigel the quarter, for an annual rate of hiring activity, for March 2016.” Trewhitt after his promotion to southern regional 1.6 per cent. Annual wage inflation, measured sales manager. The Minister for Tertiary by the labour cost index, increased Education, Skills and Employment to 1.6 per cent. Private sector wage TO FEATURE IN INDUSTRY MOVERS Steven Joyce defended the increase inflation was up 1.8 per cent and EMAIL [email protected] in unemployment, saying that public sector up 1.4 per cent.

22 www.autofile.co.nz f & i focus The importance of building rapport

trust you are all enjoying this Tell them the next opportunities to build insurance or aftermarket products. unseasonably warm weather step can take up to 20 rapport. Sometimes Why churn through and pre- around the country and I hope minutes and offer to offering up some judge when you will be losing great Iit is bringing out more walk-on make them a coffee. personal information opportunities to increase your custom as a result. We are certainly Compliment them about yourself can income and that of the dealership? in a wonderful part of the world on their purchase break down any One in the hand is better than two and business is booming with the – post-purchase barriers and make the in the bush, as they say! total industry volume continuing reinforcement makes customer feel more The ultimate goal in all of this is to exceed expectations. On our the customer feel good SIMON MOORE comfortable. that the customer will remember team travels around the different about the decision they Motor-trader development In this currently you as the most important person manager territories we have noticed, given have made. This is also Protecta Insurance busy environment, it within the dealership structure. the high volumes of sales, that a good time to discuss is more common to The person that puts them first, some business managers are losing any specific features see a business manager someone they are at ease with the art of building rapport. that may have been part The ultimate under pressure to and facilitated their finance and A business manager holds a of the decision making. goal is that the churn through the insurance in a stress-free process. very important sales role within If they have children, customers as quickly As a result, they will call you first the dealership, where you have to for instance, then safety customer will as possible and get every time they have a query – not establish a bond with the customer may have been a major remember you onto the next – as a the salesman, sales manager or in a very short space in time. You motivator for their result they cut straight finance company. The reason this need to put the customer at ease decision. But don’t get as the most to the paperwork and is so important is that you will be right from the start. They have just tripped up by going important quizzing the customer the first to know when they are made one of the largest purchases into too much technical on personal information. thinking of trading in or refinancing, of their lives and therefore need detail. If there are person within The customer tends to giving you more chances to build a reassurance they have made the other cues that identify the dealership then put up a barrier and long-term business relationship and right choice. hobbies or interests, these are also will be reluctant to purchase any sell more product.

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www.autofile.co.nz 23 disputes

Trader who supplied damaged vehicle The case: The purchaser wanted to reject her six-year-old vehicle after claiming that it was unsafe to drive due to a damaged ordered to cover full costs K frame. The trader rejected the claim, saying that the vehicle had been involved in an accident since Background not possible to obtain one on a for failure were: ‘Right its purchase. Rebecca Steenstra bought a 2009 Sunday. front suspension subframe The purchaser’s Mazda Demio for $8,399 from V Steenstra was not aware that a bent panel beaters report The decision: application was upheld. The Do Motors on November 8, 2015. trader is required to obtain a fresh required’ and ‘right front lower trader was ordered to refund the The vehicle was not supplied with WoF issued within 30 days, prior to suspension control arm bent’. purchaser full purchase price a warrant of fitness (WoF) issued the date of sale for every vehicle The trader emailed Steenstra because it was of unacceptable quality when supplied. within 30 days prior to the date they sell. on December 18, claiming of sale. On December 4, Steenstra the vehicle was not accident At: The Motor Vehicle Disputes On December 4, Steenstra heard a strange noise coming damaged and could be repaired Tribunal, Auckland was informed that the vehicle’s from the front driver’s side wheel. for around $400. Under the Act, subframe had been damaged in Her mechanic at Total Automotive the trader claimed he had a right an accident and required repairs. & Engineering, Craig Silvester, to remedy the problem and asked short period she had owned On December 17, Steenstra inspected the vehicle. for a time and address to collect the vehicle. Steenstra said rejected the vehicle on the He emailed Steenstra on the vehicle and fit ix. Steenstra she arranged comprehensive grounds it was unsafe to December 15, confirming his stood by her rejection. insurance in the trader’s presence drive. She sought a refund of advice that the subframe had On January 12, 2016, Steenstra when she bought it, so there was the purchase price under the been damaged and mounting had the vehicle inspected by no need for her to be deceitful Consumer Guarantees Act (CGA) bolts and lower suspension arms Ron Wood Ltd panel beaters in about any damage. 1993 and its faults constituting a had been moved. He believed Hamilton who found: ‘Damage The Tribunal accepted that failure of substantial character. that the damage had not just consistent with R/F wheel having it would be highly unlikely that The trader said the vehicle had happened and considered the sustained a substantial impact, Steenstra would have had an passed inspection before it was vehicle to be un-roadworthy and damaging R/F suspension, K accident within a month of shipped from Japan and again on wouldn’t issue a WoF. beam, and driving R/F wheel back purchase, have it repaired, then arrival in New Zealand, both prior When Steenstra had into R/F guard’. claim that the repairs had been to and as part of the compliance telephoned the trader on The trader said the vehicle poorly done and reject the vehicle. process – no damage was detected December 4 to initially advise had been inspected before it left The Tribunal stated that it in the subframe. The trader claimed them that her vehicle was Japan, again on arrival in New didn’t know when the vehicle the purchaser must have had an damaged, the trader referred Zealand and then a third time as was damaged, but suspected it accident after the vehicle was her to Drivesure Vehicle Testing, part of the compliance process – probably occurred whilst in the bought and that they were willing who had issued the original WoF. he then produced copies of the trader’s ownership since it was to repair the subframe and obtain However, it did not get involved reports. The trader thought the issued a WoF in May 2015. a WoF. The trader denies that it because six months had elapsed vehicle must have been damaged The vehicle did not comply wasn’t of substantial character, since they issued a previous WoF by Steenstra. with the guarantee of acceptable therefore Steenstra has no right to in May 2015. quality in s6 of the Act because it reject the vehicle. On December 17, 2015, The finding was not free of faults or as safe as a Steenstra sent the trader a letter The tribunal considered the age reasonable consumer would regard The case rejecting the vehicle, saying that and mileage of the Mazda Demio as acceptable. Steenstra and her husband it had a serious fault: damage when assessing if it had complied travelled from Hamilton to to the K frame, making it unfit with the guarantee of acceptable Order Auckland, inspected, test-drove for a WoF. She also provided Mr quality. The purchaser’s application was and bought the vehicle. The trader Silvester’s email. Steenstra gave sworn evidence upheld. The trader was ordered to did not supply a new WoF because The vehicle then failed a VTNZ at the hearing that she was the immediately refund the purchaser it says the purchaser wanted to WoF inspection on December sole driver and had not been $8,399 and the $80.50 paid to Ron take it away that day and it was 23, at 59,085km, and the reasons involved in an accident in the Wood Ltd.

MEDIATION SERVICE FACILITATING RESOLUTION

24 www.autofile.co.nz disputes

Adjudicator rejects purchaser’s The case: The purchaser wanted to reject her Mitsubishi Pajero saying it had faults of substantial character and sought a financial estimates of repair work refund of her purchase price. The trader was willing to undertake some repairs but says the brakes Background October 5, W.R Phillips Ltd diagnosed the brakes, but he replied that were of WoF standard. Alison Arms bought a 2000 a severe engine knock. Invoice notes although they were glazed, The purchaser’s Mitsubishi Pajero for $6,850 from say they suspected damage to the they were still serviceable and The decision: application was dismissed. The Parts West Limited on September bottom end of the engine. had passed a WoF inspection trader was ordered to rectify water 28, 2015. Lindsay telephoned the trader, prior to sale. The trader was leaks, vibration and check brake components. Within three months the who asked for the vehicle to be willing to provide the purchaser purchaser rejected the vehicle, transported to Henderson. The with brake parts, but that offer At: The Motor Vehicle Disputes claiming it had two water leaks, an trader supplied and fitted a second- was unacceptable to Lindsay. Tribunal, Auckland engine vibration and worn brakes. hand crankshaft, new bearings and On December 16, the purchaser She applied for the Tribunal to second-hand harmonic balancer. sent the trader a letter claiming uphold her rejection for a failure Arms and Lindsay collected the that the water leaks, a continuing of substantial character within the vehicle on October 26. The trader vibration at 2500rpm and “the was with the water pump he could guarantee of acceptable quality warranted the repairs would last at extensive work required on the have replaced it for $591 and a within the Consumer Guarantees least three months. brakes” were substantial faults. The quote from Macmotors Ltd was Act (CGA) and order the trader to On November 26, Lindsay says purchaser wanted to reject the produced. refund the purchase price. the vehicle developed coolant vehicle and have a refund for the The tribunal found that the The trader was willing to repair leaks, which Whau Valley Motors price paid, plus $1,173 spent on vehicle did not comply with the the water leaks and vibration at its 2014 Ltd reported were coming evaluation, transport and tyres. guarantee of acceptable quality cost, but considered the brakes were from around the water pump area because crankshaft bearings failed of warrant of fitness (WoF) standard and another at the back of the The finding within a week of supply. However, and denied they needed replacing. engine against the firewall. The tribunal took into account the trader replaced the crankshaft In a service estimate dated the nature of the vehicle, which at its cost. The vehicle’s vibration The case December 3, Pacific Motor Group had travelled 149,295km at time present at the time of sale was Arms and her partner, Mr Lindsay, (PMG) also reported a coolant leak of sale, and the price of $6,500 considered an existing minor fault. saw the Pajero on Trade Me and from the water pump area. Neither when considering the guarantee of The purchaser, in her December visited the trader’s premises. Whau Valley nor PMG invoices acceptable quality. 16 letter of rejection to the trader, Lindsay test-drove the vehicle and record the odometer at that time, The adjudicator considered claimed the cost of remedying the noted it had a vibration. but Lindsay said it was 152,171km that within a week of supply date, faults would exceed the value of The purchaser bought the – showing the vehicle had travelled the crankshaft bearings failed. The the vehicle. After taking the advice vehicle and paid an extra $350 for 2,876km since it was purchased. trader repaired the engine and of the assessor, the tribunal did a tow bar which the trader fitted. Lindsay then claimed the returned it to the purchaser with a not believe that to be the case and The vehicle had a new WoF and brakes were worn and required three-month warranty. the faults could be rectified for the odometer read 149,295km, replacement. PMG provided a While the vehicle had a vibration, probably less than $1000. although the Consumer service estimate of $984.69, plus the purchaser agreed to buy with Information Notice displayed GST, for brake parts, but did not knowledge of it. However, because Order 146,352km. The trader gave the state the brakes were faulty. the vibration was not disclosed on The application to reject the purchaser a hand-written receipt. The trader said he had a phone the Consumer Information Notice, vehicle was dismissed. The After being driven to Whangarei, call from Lindsay on December the vehicle is not to be regarded as purchaser was ordered, at her cost, on October 2 Lindsay replaced two 11 regarding coolant leaks. He acceptable with that defect. to return the vehicle to the trader cracked tyres and had the cooling told Lindsay that if the leaks were After discovering coolant leaks and give it reasonable time to fix system flushed before driving to anything to do with his work in late November, the cost of the coolant leaks and vibration. The New Plymouth on October 4. repairing the crankshaft, he would rectifying the leaks was estimated trader should also rectify any brake During this journey, the engine fix them. The trader said that by Whau Valley Motors at $2,000. faults prohibiting it passing a VTNZ made a clattering noise and, on Lindsay also asked him to replace The trader claimed that if the fault WoF inspection.

Disputes cost you time & money MTA dealer members have access to a free support service. Visit www.mta.org.nz/mediation or call 0508 682 633

www.autofile.co.nz 25 tech report

Vehicle Inspection Specialists Vehicle Inspection NZ VINZ proudly bring you the IMVIA Technical Report

TALK TO THE TEAM YOU CAN TRUST: 0800 GO VINZ (0800 468 469) / email: [email protected] / www.vinz.co.nz Look out for ride-sharing and romance his is my final article Many jurisdictions, such of this is the potential time becomes an opportunity for highlighting the possible as our sibling across the to decrease the size (in person or via teleconference) futures presented on Tasman, have such a dirty of our fleet. The MOT business meetings, networking, theT Ministry of Transport’s (MOT) power production profile suggests this might socialising or, dare we consider, website (http://www.transport. that hybrids and other reduce our fleet to 33 even romance. Membership to govt.nz/futures). This particular high-efficiency vehicles per cent of the current these clubs will cost extra, but future is one in which the primary would be ‘more green’ size – I have read will ensure transport becomes focus is reducing carbon-emissions. than an EV powered by research that suggests productive in the manner that best

The story begins with a few the local grid. Kit Wilkerson our current needs suits our individual needs. interesting anecdotes about how Autonomous IMVIA policy adviser could be met with 10 We will see community-owned past revolutions in transport were vehicles will be and analyst per cent. To clarify, this vehicles, purchased for use by seen as solutions to environmental programmed to drive in ways does not necessarily mean there residents of a sub-community and issues at the time. For instance, that optimise fuel economy. would be fewer vehicles on the paid for through Body Corporate motor vehicles saved us from the ‘Ride-share’ services are investing road; it simply means there would or similar housing fees. These mounds of horse manure that were massive amounts of money, be no need to park cars that were are similar to the idea above, but building up in our urban environs. often in conjunction with not being used. Autonomous the exclusiveness is determined “The Great Horse Manure Crisis computing companies and cars would only need to stop to by where one lives as opposed of 1894” was a prediction made vehicle manufacturers, to develop recharge or refuel and occasionally to special interest or other that major cities would be buried autonomous vehicles. The idea receive maintenance. Parking lots association. in nine feet of manure within 50 behind this investment being the could be repurposed as green As explained in previous years. The automobile was seen as option to remove drivers from space, further mitigating the harm articles, the ministry’s goal is not the saviour of the environment and the equation. With cheap and of carbon emissions. to advocate for any specific future, by 1912 the needs of most cities convenient transportation on We will begin seeing decreases nor is it even to predict what might were met by motorised vehicles. demand, would it be worth it for in the number of vehicles on the happen. Their goal is to spark Carbon emissions are today’s the average person to continue to road as this “transport as a service” debate. More information can be manure. That manure is a leading own a personal vehicle? model is further expanded to found at the link above. factor in radical shifts occurring Many are predicting a future increase ride-sharing. I predict the My purpose in sharing this in the earth’s climate. Predictions in which transport will be seen development of exclusive pre- information is twofold. First, I are just as dire as those made as a service as opposed to an vetted ride-share “clubs”. Since the am advocating for all interested in 1894 – only our nine feet investment. The obvious impact vehicle is self-driving, commute parties to get involved in the of manure will include global discussion. Second, as an adviser effects, increased temperatures, to the industry, I see it as my job aridification, rising sea-levels and to explore these possibilities and acidification of the oceans. consider ways in which our industry As before, the revolution that can be impacted, negatively saves us from our manure problem and positively. Instead of simply will involve new technologies, which reacting, we want to be poised to in turn change the way we live. take advantage of benefits and to The adoption of electric vehicles mitigate risk as it occurs. will play a role, but this cannot be This particular story is especially a universal solution. New Zealand, relevant, since we can already see with approximately 80 per cent the movement, both in technology renewable power production, is one and in social engineering, to reduce of the few places in the world suited carbon emissions – the manure of to the wide scale adoption of EVs. our age.

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www.autofile.co.nz 27 Brought to you by t h e Whangareid Auckland Hamiltonc Thameso nTauranga Rotorua Gisborne Napieru uNew Plymouth Wanganui Palmerston North n oMasterton Wellington Nelson Blenheim Greymouth Whangarei Auckland Hamilton Thames Tauranga t r Rotorua Gisborne Napier New Plymouth Wanganui r

A Palmerston North Masterton Wellington Nelson y Blenheim Greymouth Westport Christchurch Timaru Oamaru Dunedin Invercargill Whangarei Auckland Hamilton Thames Tauranga Rotorua Gisborne Napier New Plymouth Wanganui Palmerston North Masterton Wellington Nelson Blenheim Greymouth Whangarei Auckland Hamilton Thames A p ril 2 016

New passenger vehicle registrations by city Used import passenger vehicle registrations by city

5000 6500

4500 6000 4000 5,830

3500 5500 Auckland 3000 Auckland 3,085 5000

2500

2000 2000

1500 1750

1000 1500 1,483 Christchurch 900

Christchurch 1000 800 982

Vehicles sold Vehicles Wellington Vehicles sold Vehicles 900 700 720 672 800 823 600 Wellington 700

500 524 600 Hamilton Hamilton 400 537 500

Tauranga 300 Tauranga 285 400 379 Dunedin Dunedin 200 215 300 322 199 Palmerston North Palmerston North 100 200

0 0 y ‘15 y ‘15 v ‘15 v ‘15 a n ‘16 a n ‘16 Jul ‘15 Jul ‘15 Oct ‘15 Oct ‘15 Oct Sep ‘15 Sep ‘15 J J Feb ‘16 Feb ‘16 Apr ‘15 Apr ‘15 M a M a Dec ‘15 Dec ‘15 Jun ‘15 Jun ‘15 No No Aug ‘15 Aug ‘15 Apr ‘16 Apr ‘16 M a r ‘16 M a r ‘16

New and used cars registered in April 2016 by region

WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL

New cars 155 3,085 524 60 285 99 43 196 108 59 199 53 672 76 44 20 3 720 55 17 215 102 6,790

Used cars 285 5,830 823 79 537 150 60 264 198 72 322 61 982 238 51 28 8 1,483 104 30 379 156 12,140

Total cars 440 8,915 1,347 139 822 249 103 460 306 131 521 114 1,654 314 95 48 11 2,203 159 47 594 258 18,930

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Total new cars Total imported used cars 6,790 12,140 2015:6,373  6.5% 2015:11,038  10.0%

Whangarei Thames NEW: 155 2015: 141  9.9% NEW: 60 2015: 46  30.4% USED: 285 2015: 206  38.3% USED: 79 2015: 75  5.3%

Auckland Tauranga NEW: 3,085 2015: 3,114  0.9% NEW: 285 2015: 238  19.7% USED: 5,830 2015: 5,534  5.3% USED: 537 2015: 447  20.1%

Hamilton Rotorua NEW: 524 2015: 409  28.1% NEW: 99 2015: 67  47.8% USED: 823 2015: 733  12.3% USED: 150 2015: 89  68.5%

New Plymouth Gisborne NEW: 108 2015: 100  8.0% NEW: 43 2015: 40  7.5% USED: 198 2015: 176  12.5% USED: 60 2015: 35  71.4%

Wanganui Napier NEW: 59 2015: 41  43.9% NEW: 196 2015: 161  21.7% USED: 72 2015: 70  2.9% USED: 264 2015: 214  23.4%

Palmerston North Masterton NEW: 199 2015: 222  10.4% NEW: 53 2015: 40  32.5% USED: 322 2015: 270  19.3% USED: 61 2015: 52  17.3%

Nelson Wellington NEW: 76 2015: 72  5.6% NEW: 672 2015: 570  17.9% USED: 238 2015: 186  28.0% USED: 982 2015: 843  16.5%

Westport Blenheim NEW: 3 2015: 2  50.0% NEW: 44 2015: 51  13.7% USED: 8 2015: 10  20.0% USED: 51 2015: 30  70.0%

Greymouth Christchurch NEW: 20 2015: 15  33.3% NEW: 720 2015: 686  5.0% USED: 28 2015: 34  17.6% USED: 1,483 2015: 1,450  2.3% Timaru NEW: 55 2015: 46  19.6% USED: 104 2015: 111  6.3%

Oamaru NEW: 17 2015: 10  70.0% USED: 30 2015: 28  7.1%

Dunedin NEW: 215 2015: 222  3.2% USED: 379 2015: 311  21.9%

Invercargill NEW: 102 2015: 80  27.5% USED: 156 2015: 134  16.4%

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Imported Passenger Vehicle Sales by Make - April 2016 Imported Passenger Vehicle Sales by Model - April 2016

Apr '16 2016 YEAR 2016 Apr '16 2016 YEAR 2016 Make Apr '16 Apr '15 +/- % Make Model Apr '16 Apr '15 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share

Toyota 2,978 2,468 20.7 24.5% 11,442 24.0% Nissan Tiida 636 418 52.2 5.2% 2,372 5.0%

Nissan 2,357 1,753 34.5 19.4% 8,815 18.5% Suzuki Swift 544 554 -1.8 4.5% 2,216 4.6%

Mazda 1,847 1,805 2.3 15.2% 7,364 15.4% Mazda Axela 538 521 3.3 4.4% 2,137 4.5%

Honda 1,218 1,179 3.3 10.0% 5,166 10.8% Mazda Demio 454 448 1.3 3.7% 1,808 3.8%

Suzuki 646 653 -1.1 5.3% 2,658 5.6% Honda Fit 422 411 2.7 3.5% 1,788 3.7%

Subaru 555 605 -8.3 4.6% 2,336 4.9% Toyota Wish 301 265 13.6 2.5% 1,169 2.5%

Bmw 497 527 -5.7 4.1% 1,906 4.0% Subaru Legacy 273 319 -14.4 2.2% 1,174 2.5%

Volkswagen 468 448 4.5 3.9% 1,851 3.9% Volkswagen Golf 271 268 1.1 2.2% 1,101 2.3%

Mitsubishi 431 431 0.0 3.6% 1,642 3.4% Mazda Atenza 261 261 0.0 2.1% 1,032 2.2%

Audi 240 246 -2.4 2.0% 916 1.9% Toyota Vitz 236 237 -0.4 1.9% 933 2.0%

Mercedes-Benz 239 227 5.3 2.0% 880 1.8% Mazda Mpv 213 215 -0.9 1.8% 894 1.9%

Ford 151 138 9.4 1.2% 555 1.2% Mitsubishi Outlander 213 227 -6.2 1.8% 822 1.7%

Volvo 80 71 12.7 0.7% 325 0.7% Toyota Corolla 202 200 1.0 1.7% 887 1.9%

Lexus 49 39 25.6 0.4% 205 0.4% Toyota Prius 191 90 112.2 1.6% 677 1.4%

Holden 47 47 0.0 0.4% 170 0.4% Mazda Premacy 178 150 18.7 1.5% 614 1.3%

Mini 46 63 -27.0 0.4% 175 0.4% Nissan Dualis 177 123 43.9 1.5% 533 1.1%

Hyundai 43 34 26.5 0.4% 168 0.4% Toyota Auris 173 118 46.6 1.4% 646 1.4%

Chevrolet 32 67 -52.2 0.3% 202 0.4% Nissan Note 173 128 35.2 1.4% 605 1.3%

Jaguar 31 39 -20.5 0.3% 143 0.3% Nissan Murano 156 110 41.8 1.3% 620 1.3%

Land Rover 21 32 -34.4 0.2% 105 0.2% Toyota Mark X 153 121 26.4 1.3% 584 1.2%

Peugeot 18 18 0.0 0.1% 71 0.1% Toyota Blade 145 117 23.9 1.2% 494 1.0%

Dodge 16 18 -11.1 0.1% 80 0.2% Honda Cr-V 143 90 58.9 1.2% 538 1.1%

Jeep 15 11 36.4 0.1% 68 0.1% Honda Odyssey 142 155 -8.4 1.2% 623 1.3%

Daihatsu 13 13 0.0 0.1% 44 0.1% Nissan Teana 136 97 40.2 1.1% 527 1.1%

Porsche 13 15 -13.3 0.1% 49 0.1% Toyota Ist 132 98 34.7 1.1% 556 1.2%

Kia 11 6 83.3 0.1% 35 0.1% Toyota Estima 131 159 -17.6 1.1% 504 1.1%

Chrysler 9 11 -18.2 0.1% 41 0.1% Nissan Skyline 128 95 34.7 1.1% 442 0.9%

Renault 8 15 -46.7 0.1% 52 0.1% Honda Accord 124 146 -15.1 1.0% 477 1.0%

Fiat 5 1 400.0 0.0% 16 0.0% Subaru Impreza 114 106 7.5 0.9% 445 0.9%

Rover 5 1 400.0 0.0% 18 0.0% Toyota Caldina 108 80 35.0 0.9% 369 0.8%

Bentley 4 2 100.0 0.0% 7 0.0% Bmw 320i 107 117 -8.5 0.9% 393 0.8%

Rolls-Royce 4 0 400.0 0.0% 7 0.0% Nissan Bluebird 107 134 -20.1 0.9% 408 0.9%

Buick 3 1 200.0 0.0% 8 0.0% Honda Stream 105 114 -7.9 0.9% 468 1.0%

Citroen 3 3 0.0 0.0% 15 0.0% Mitsubishi Colt 101 71 42.3 0.8% 327 0.7%

Skoda 3 6 -50.0 0.0% 11 0.0% Nissan March 97 93 4.3 0.8% 414 0.9%

Others 34 45 -24.4 0.3% 158 0.3% Others 4,555 4,182 8.9 37.5% 18,107 38.0%

Total 12,140 11,038 10.0 100.0% 47,704 100.0% Total 12,140 11,038 10.0 100.0% 47,704 100.0%

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30 www.autofile.co.nz www.heiwa-auto.co.nz Tiida on top but Prius making a move

here were 12,140 used- Nissan's Tiida recorded accountability. This makes us more the most used imported passenger registrations in April specialised in terms of specific vehicles sold in New brands we represent, so that has ZealandT during April – a slight drop made a big difference for us. on the March 2016 figure of 12,153. “All of our specific used-car However, it is a 10 per cent brands now sit in front of their increase on April 2015, when specific new-car showrooms – 11,038 units were sold. so everything has a logical layout In terms of model, the Nissan now. These strategic changes Tiida has maintained its position registrations, up 3.3 per cent from their general stuff – they always have made sure that our used-car as the number-one seller, with April 2015. Suzuki sit in fifth place go pretty well on the market. operation remains strong. 636 units in April 2016. This is an on 646 – a drop of 1.1 per cent We’re certainly hopeful of strong “The majority of the brands increase of 52.2 per cent from the from the same month last year. sales as the year progresses.” are performing well. In terms of 418 registrations in April 2015 and Murray Dwen is dealer principal In terms of regional numbers, used-car numbers, we do a lot of gives it a 5 per cent market share. at Porirua Motors and has been in Tauranga saw a jump in used-car ex-rental stuff on the yard. May The Suzuki Swift sits in second the industry for 20 years. registrations of 20.1 per cent – has seen a little bit of a slowdown place on 544 units, the exact- “We’ve been selling a bit 537 units were sold, compared to so far, but that’s part and parcel same number that was sold last of everything really. We shift 447 in April 2015. of the industry. month, with a 4.6 per cent market people-movers, cheaper cars and Mike Farmer is group “Tauranga is a very strong, share. This is a 1.8 per cent drop different stock. managing director of Farmer growing market. We are one on April 2015. “Overall the market is pretty Motor Group Limited and has of the fastest-growing cities in Next is the Mazda Axela on slow at the moment, but the been in the industry 24 years. the country. Obviously what’s 538 registrations, jumping 3.3 smaller cars always go well. “Used cars were relatively happening in Auckland, with per cent on the same time last Everyone likes the style of the strong in April, as were new cars house prices and so forth, a lot year. The Mazda Demio is fourth Swifts and they’re economical. In for us. We’ve recently separated of people are migrating down to on 454 units, while the Honda Fit fact, any Swift we get on here we our used-car yards into three Tauranga. But there are always a rounds out the top five on 422 sell straight away. separate profit and loss centres, lot of variables when it comes to units – a 2.7 per cent increase on “Toyota and Mazda just do so three separate areas of selling cars.” April 2015. In the other major centres, But the big mover is the Toyota Used Imported Passenger Registrations - 2014-2016 Auckland sold 5,830 used cars in Prius, selling 191 units last month. April 2016, compared to 5,334 in This compares to 90 in April 2015 14000 April 2015 – an increase of 5.3 per – an increase of 112.2 per cent. cent. Wellington’s numbers were 13000 Toyota is the best-selling 982 registrations, compared to make, with 2,978 registrations in 12000 843 the same month last year – a April 2016 compared to 2,468 the jump of 16.5 per cent. 11000 previous year – a jump of 20.7 per Hamilton’s number was 823, cent. Toyota has a dominant market 10000 up 12.3 per cent on the April 2014 share year to date of 24 per cent. 2015 figure of 733. 9000 2015 In second place is Nissan with In the regions, Napier’s figures 2016 2,357 units for April 2016 – a 8000 were strong, with 264 used-car jump of 34.5 per cent on April registrations – this was a jump of 7000 2015. Mazda is third on 1,847 23.4 per cent on April 2015. Rotorua units last month, compared to 6000 also enjoyed a positive April, with 150 1,805 the previous year. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec used-car sales – up from 89 a year Next is Honda with 1,218 ago, a 68.5 per cent increase.

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www.autofile.co.nz 31 www.heiwa-auto.co.nz Massive month for used car imports

ccording to statistics – Ports of Auckland can also feel the  Over 90 per cent of used cars on voluntary compliance i.e. entries published earlier this month strain if too many arrive at once. entering NZ arrive by PCC are submitted by the importers. This by the NZ Customs Service, Ports of Auckland reported a peak  Over 80 per cent of used cars data is not yet tested and validated. A18,133 used passenger vehicles of Pure Car Carrier (PCC) activity in for the NZ market by PCC enter Customs will be in a better position entered New Zealand in April 2016. the middle of the month when seven through Ports of Auckland to provide comment once we have But some in the industry are vessels came in during an 11-12 day tested and verified the content”. questioning the numbers reported. period, approximately 15,000 new Using this as a gauge, Autofile The two top countries supplying The figure of 18,133 units is a and used vehicles were unloaded at believes that there may have been used cars to New Zealand had record record-breaking month for the last that time. Total used cars entering 3,000 fewer used vehicles arriving last months in April. decade at least, and more than 10 through the port was estimated at month than were reported and the Japan recorded 16,806 units, per cent up on the highest previous 10,500 for the month – these vehicles final figure may be closer to 15,000. which was 30.9 per cent up on month, which was May 2014 when arrived by PCC, no containerised Customs responded directly to March, but its market share has 16,450 units came in. vehicles were included in this number. questions regarding the high number reduced from 94.8 per cent last There are many anecdotal If we look at two anecdotal of used imports. month to 92.7 per cent this month. indicators the industry uses to gauge industry assumptions used to “Customs’ figures on used car Australia was the star performer overall numbers, including reports of estimate how many used cars have imports for April 2016 are raw data with 1,048 units being imported, services under pressure like vehicle arrived, we get a rough sense of what extracted from the Customs import more than twice as many as its transporters and compliance shops the expected numbers might be. entry processing system that relies previous best month.

Used imported passenger vehicle arrivals

18000 17000 16000 15000 14000 13000 12000 11000 2015 2016 10000 2014 9000 8000 7000 6000 5000 2013 4000 JAN FEB MAR APR MAY JUN JUL Aug Sept Oct Nov Dec

Used Imported Passenger Vehicles By Country Of Export

Country of 2016 2015 2014 Export JAN ’16 Feb ’16 Mar ’16 Apr ’16 Apr Market Share 2016 Total Q1 Q2 Q3 Q4 2015 TOTAL MRkt Share 2014 total MRkt Share Australia 322 445 475 1,048 5.8% 2,290 1,079 1,232 1,258 1,324 4,893 3.2% 3,167 2.3% Great Britain 68 39 62 66 0.4% 235 283 252 194 210 939 0.6% 1,885 1.4% Japan 9,183 11,351 12,288 16,806 92.7% 49,628 33,293 41,594 30,804 37,434 143,125 94.9% 130,770 95.0% Singapore 76 46 79 121 0.7% 322 77 160 182 192 611 0.4% 252 0.2% Usa 90 79 83 66 0.4% 318 259 246 258 278 1,041 0.7% 1,278 0.9% Other countries 22 12 29 26 0.1% 89 75 66 50 62 253 0.2% 286 0.2% Total 9,761 11,972 13,016 18,133 100.0% 52,882 35,066 43,550 32,746 39,500 150,862 100.0% 137,638 100.0% HEIWA GROUP STOCK SALE # MATSURI 2 over Sale starts 9.00am Friday 27 May 300 oONE DAY ONLY o cars Stock available to view online from 3.00pm 24 May at www.heiwa-auto.co.jp/matsuri/users/login

32 www.autofile.co.nz Secondhand sales on the up ealer-to-public sales were sales last month, a 25.8 per cent 53.4 per cent. Hamilton saw 1,357 have sort of stayed in that slower generally strong in April jump on April 2015. Hamilton had trade-in transactions in April 2016, range right through really, with 2016 across most of the 1,517 sales, compared to 1,248 in up 22.8 per cent on April last year. the odd month that’s been OK. Dmajor New Zealand regions. April 2015 – up 21.6 per cent. Neville Rapson is the owner of “But there again, we don’t do A total of 17,057 units were Other regions with positive Direct Cars in Hamilton. any Japanese imports direct to us sold last month – this is in numbers included Auckland, with “We are finding that currently it’s – we’re really in that lower-grade, comparison to 15,851 in April 5,885 dealer-to-public sales (a 12.1 our really cheap lines that are selling budget-price cars. We source from 2015, a jump of 7.6 per cent. per cent increase) and Whangarei – in the under $5,000 bracket. As other dealers and the general Trade-ins also saw an increase, with 527, up 10.3 per cent on the long as it’s cheap, it’s selling, the public, but struggling to get the with 14,188 sales in April 2016 478 number of April 2015. brand doesn’t seem to matter. kind of stock that we really want. I compared to 12,490 in April 2015 – Auckland is the dominant market “We have interest in other like our range to be around the 5k an increase of 13.6 per cent. share of 34.5 per cent. Christchurch types, but generally it’s been mark, as that’s the general price- Public-to-public transactions were is second on 12.66 per cent, with budget pricing which is our main point for the area as well. 42,651 – compared to 38,705 the Hamilton third on 8.9 per cent. line of business. For us, we had “We’ve had imports on the yard same time last year, up 10.2 per cent. The biggest jump in trade-in a bit of a slowdown probably from Japan but they’re very hard to In terms of dealer-to-public numbers came in Palmerston around September last year – we sell for us. That could be because sales, Rotorua saw the biggest North, with 1,043 sales – compared noticed a fairly dramatic drop in of what we’re known for. But it’s increase year-on-year, with 302 to 680 in April 2015, an increase of what was happening. The figures tough to get good stock.”

Secondhand car sales - April 2016

Dealer-To-Public Public-To-Public Public-To-Dealer Apr '16 Apr '15 +/- % MarKET SHARE Apr '16 Apr '15 +/- % Apr '16 Apr '15 +/- % Whangarei 527 478 10.3 3.1 1,902 1,713 11.0 226 195 15.9 Auckland 5,885 5,248 12.1 34.5 14,757 13,329 10.7 5,319 4,662 14.1 Hamilton 1,517 1,248 21.6 8.9 3,166 3,021 4.8 1,357 1,105 22.8 Thames 218 199 9.5 1.3 571 474 20.5 94 78 20.5 Tauranga 823 874 -5.8 4.8 2,131 1,972 8.1 597 575 3.8 Rotorua 302 240 25.8 1.8 900 700 28.6 127 109 16.5 Gisborne 171 153 11.8 1.0 366 335 9.3 88 89 -1.1 Napier 555 555 0.0 3.3 1,575 1,335 18.0 447 361 23.8 New Plymouth 381 401 -5.0 2.2 950 922 3.0 233 253 -7.9 Wanganui 171 187 -8.6 1.0 499 391 27.6 143 110 30.0 Palmerston North 809 777 4.1 4.7 1,585 1,586 -0.1 1,043 680 53.4 Masterton 157 167 -6.0 0.9 434 353 22.9 84 87 -3.4 Wellington 1,488 1,430 4.1 8.7 3,018 2,639 14.4 1,271 1,130 12.5 Nelson 270 275 -1.8 1.6 1,005 942 6.7 228 221 3.2 Blenheim 180 160 12.5 1.1 426 391 9.0 123 114 7.9 Greymouth 71 81 -12.3 0.4 212 216 -1.9 36 33 9.1 Westport 13 21 -38.1 0.1 84 96 -12.5 0 0 0.0 Christchurch 2,159 1,998 8.1 12.7 5,377 5,035 6.8 1,914 1,753 9.2 Timaru 238 250 -4.8 1.4 586 484 21.1 142 159 -10.7 Oamaru 57 85 -32.9 0.3 146 204 -28.4 13 18 -27.8 Dunedin 665 637 4.4 3.9 1,963 1,733 13.3 454 416 9.1 Invercargill 400 387 3.4 2.4 998 834 19.7 249 342 -27.2 NZ total 17,057 15,851 7.6 100.00 42,651 38,705 10.2 14,188 12,490 13.6

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New Passenger Vehicle Sales by Make - April 2016 New Passenger Vehicle Sales by Model - April 2016

Apr '16 2016 YEAR 2016 Apr '16 2016 YEAR 2016 Make Apr '16 Apr '15 +/- % Make Model Apr '16 Apr '15 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share

Toyota 748 794 -5.8 11.0% 4,436 14.3% Kia Sportage 290 99 192.9 4.3% 822 2.6%

Ford 696 509 36.7 10.3% 2,554 8.2% Mazda Cx-5 224 165 35.8 3.3% 945 3.0%

Mazda 674 597 12.9 9.9% 3,064 9.9% Toyota Rav4 204 114 78.9 3.0% 992 3.2%

Holden 589 576 2.3 8.7% 2,806 9.0% Toyota Corolla 195 268 -27.2 2.9% 1,447 4.7%

Hyundai 523 587 -10.9 7.7% 2,302 7.4% Hyundai Tucson 194 0 19400.0 2.9% 683 2.2%

Kia 455 295 54.2 6.7% 1,532 4.9% Suzuki Swift 176 233 -24.5 2.6% 860 2.8%

Mitsubishi 451 373 20.9 6.6% 1,799 5.8% Holden Commodore 174 176 -1.1 2.6% 843 2.7%

Nissan 445 357 24.6 6.6% 1,801 5.8% Nissan Qashqai 161 100 61.0 2.4% 637 2.1%

Suzuki 382 373 2.4 5.6% 1,738 5.6% Nissan X-Trail 156 104 50.0 2.3% 598 1.9%

Volkswagen 261 288 -9.4 3.8% 1,220 3.9% Mazda Mazda3 150 146 2.7 2.2% 790 2.5%

Subaru 221 155 42.6 3.3% 899 2.9% Ford Kuga 146 113 29.2 2.2% 400 1.3%

Mercedes-Benz 206 130 58.5 3.0% 785 2.5% Hyundai Santa Fe 141 156 -9.6 2.1% 703 2.3%

Audi 138 155 -11.0 2.0% 593 1.9% Mazda Cx-3 135 101 33.7 2.0% 535 1.7%

Bmw 135 195 -30.8 2.0% 728 2.3% Mitsubishi Mirage 130 43 202.3 1.9% 333 1.1%

Skoda 108 73 47.9 1.6% 437 1.4% Holden Captiva 129 159 -18.9 1.9% 449 1.4%

SsangYong 87 114 -23.7 1.3% 381 1.2% Ford Focus 125 93 34.4 1.8% 486 1.6%

Peugeot 85 55 54.5 1.3% 253 0.8% Subaru Outback 122 99 23.2 1.8% 476 1.5%

Land Rover 84 49 71.4 1.2% 430 1.4% Ford Mondeo 119 101 17.8 1.8% 416 1.3%

Honda 82 261 -68.6 1.2% 1,183 3.8% Suzuki Vitara 116 0 11600.0 1.7% 500 1.6%

Jeep 68 86 -20.9 1.0% 371 1.2% Mitsubishi Outlander 115 151 -23.8 1.7% 472 1.5%

Lexus 53 53 0.0 0.8% 221 0.7% Toyota Highlander 112 85 31.8 1.6% 562 1.8%

Porsche 46 36 27.8 0.7% 187 0.6% Mazda Mazda2 112 112 0.0 1.6% 490 1.6%

Mini 38 37 2.7 0.6% 210 0.7% Ford Mustang 108 0 10800.0 1.6% 384 1.2%

Volvo 38 22 72.7 0.6% 195 0.6% Mitsubishi Asx 105 79 32.9 1.5% 419 1.3%

Dodge 29 34 -14.7 0.4% 145 0.5% Toyota Yaris 88 158 -44.3 1.3% 592 1.9%

Isuzu 26 5 420.0 0.4% 96 0.3% Holden Barina 87 64 35.9 1.3% 405 1.3%

Jaguar 20 12 66.7 0.3% 119 0.4% Volkswagen Golf 84 118 -28.8 1.2% 415 1.3%

Fiat 19 41 -53.7 0.3% 180 0.6% Nissan Pulsar 65 46 41.3 1.0% 302 1.0%

Renault 14 19 -26.3 0.2% 35 0.1% Volkswagen Polo 63 42 50.0 0.9% 234 0.8%

Chery 13 36 -63.9 0.2% 75 0.2% Mitsubishi Lancer 62 74 -16.2 0.9% 419 1.3%

Citroen 12 8 50.0 0.2% 57 0.2% Ford Territory 59 75 -21.3 0.9% 278 0.9%

Mahindra 7 0 700.0 0.1% 8 0.0% Skoda Octavia 58 45 28.9 0.9% 166 0.5%

Alfa Romeo 5 7 -28.6 0.1% 61 0.2% Hyundai i20 54 41 31.7 0.8% 276 0.9%

Maserati 5 12 -58.3 0.1% 30 0.1% Kia Sorento 53 75 -29.3 0.8% 172 0.6%

Yamaha 5 7 -28.6 0.1% 31 0.1% Peugeot 4008 52 6 766.7 0.8% 65 0.2%

Others 22 22 0.0 0.3% 109 0.4% Others 2,426 2,932 -17.3 35.7% 12,505 40.2%

Total 6,790 6,373 6.5 100.0% 31,071 100.0% Total 6,790 6,373 6.5 100.0% 31,071 100.0%

34 www.autofile.co.nz newnew car vehicles sales Sportage and CX-5 post strong numbers

ew car sales figures are number one position last month. In the regions, Hamilton cent on April 2015. Napier’s 196 continuing the positive Toyota is still the number one enjoyed a strong April, units was an increase of 21.7 per trend of recent months, make, registering 748 units last registering 524 units – an cent on April 2015. withN an increase of 6.5 per cent month, a drop of 5.8 per cent increase of 28.1 per cent on the Paul Burborough is dealer compared to this time last year. from April 2015 – year-to-date same month last year. principal at Winger Hamilton. There were 6,790 new passenger they have 14.3 per cent market Tauranga sold 285 units, up “We’ve actually seen a good vehicles sold in April 2016, share. 19.7 per cent on April 2015. sales trend for a while. Since we compared to 6,373 in April 2015. Ford has moved into second Invercargill also saw in increase shifted premises from the city The year-to-date total is place, selling 696 units – an in registrations, with 102 – a in May last year to our multi- 31,071, up 1.8 per cent on the increase of 36.7 per cent jump of 27.5 per cent on the franchise dealership on the edge 30,515 units sold for the same compared to the same month same month last year. of Hamilton at the Base, we have period in 2015. last year. Mazda round out the Wellington sold 672 new cars seen growth in sales in excess of For the first time this year, the top three marques on 674 units. in April 2016, a jump of 17.9 per 35 per cent. Kia Sportage is the number-one “But all of the eight brands we selling passenger vehicle, with New Passenger Registrations - 2014-2016 represent have been selling well. 290 units sold last month – 192.9 10000 If people are spending money on per cent up compared to 99 their second-biggest asset, their 9500 registrations in April last year. car, then that has to be good news. In second place was the Mazda 9000 “Obviously we are at the

CX-5 on 224 sales, with the Toyota 8500 heart of the farming sector in Rav4 in third on 204 units. the Waikato and farmers have The Toyota Corolla (top- 8000 been doing it tough for the past selling model in January) now 7500 12 months. However, we haven’t sits fourth on 195 units, but still felt the hurt yet and hope it 7000 has a dominant market share of doesn’t come. 4.7 per cent year-to-date. The 6500 2014 “Every month we start from

Hyundai Tucson rounds out the 6000 2015 zero again, keep servicing our top five on 194 units. 2016 database and continue the service The Suzuki Swift sold 176 units, 5500 that we’ve been providing for a to sit in sixth place – falling from its Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec good 85 years.”

NEW VEHICLE SALES BY BUYER TYPE - April 2016 NEW VEHICLE MARKET SEGMENTATION - April 2016

Apr '16 Apr '15 Mth % 2016 YTD 2015 YTD % YTD Apr '16 Apr '15 Mth% diff 2016 YTD 2015 YTD % YTD Passenger 3,052 3,364 -9.3 15,599 16,726 -6.7 Passenger 3,052 3,364 -9.3 15,599 16,726 -6.7 Private 1,308 1,425 -8.2 6,494 6,765 -4.0 SUV 3,704 2,949 25.6 15,302 13,547 13.0 Business 1,525 1,712 -10.9 6,844 7,521 -9.0 Light Commercial 2,741 2,562 7.0 11,561 10,497 10.1 Gov’t 186 185 0.5 788 765 3.0 Heavy Commercial 374 339 10.3 1,426 1,480 -3.6 Rental 33 42 -21.4 1,473 1,675 -12.1 Other 68 58 17.2 322 271 18.8 Total market 9,939 9,272 7.2 44,210 42,521 4.0 SUV 3,704 2,949 25.6 15,302 13,547 13.0 Private 1,639 1,190 37.7 6,853 5,466 25.4 Micro 240 153 56.9 721 751 -4.0 Business 1,779 1,601 11.1 7,237 6,733 7.5 Light 804 1,056 -23.9 4,518 5,197 -13.1 Gov’t 93 72 29.2 264 250 5.6 Small 993 1,228 -19.1 5,636 6,349 -11.2 Rental 193 86 124.4 948 1,098 -13.7 Medium 494 498 -0.8 2,261 2,264 -0.1 Large 290 259 12.0 1,418 1,485 -4.5 Light Commercial 2,741 2,562 7.0 11,561 10,497 10.1 Upper Large 16 30 -46.7 105 101 4.0 Private 606 653 -7.2 2,954 2,640 11.9 People Movers 45 47 -4.3 185 171 8.2 Business 1,902 1,708 11.4 7,872 7,184 9.6 Sports 170 93 82.8 755 408 85.0 Gov’t 116 91 27.5 389 390 -0.3 SUV Small 1,003 878 14.2 4,178 4,022 3.9 Rental 117 110 6.4 346 283 22.3 SUV Medium 1,521 1,054 44.3 5,929 5,200 14.0 Sub Total 9,497 8,875 7.0 42,462 40,770 4.2 SUV Large 1,140 985 15.7 4,993 4,165 19.9 Private 3,553 3,268 8.7 16,301 14,871 9.6 SUV Upper Large 40 32 25.0 202 160 26.3 Business 5,206 5,021 3.7 21,953 21,438 2.4 Light Buses 44 83 -47.0 218 239 -8.8 Gov’t 395 348 13.5 1,441 1,405 2.6 Vans 464 351 32.2 1,740 1,722 1.0 Rental 343 238 44.1 2,767 3,056 -9.5 Pick Up/Chassis Cab 4x2 982 768 27.9 4,072 3,300 23.4 Pick Up/Chassis Cab 4x4 1,251 1,360 -8.0 5,531 5,236 5.6 Heavy Commercial 374 339 10.3 1,426 1,480 -3.6 Heavy Commercial 374 339 10.3 1,426 1,480 -3.6 Other 68 58 17.2 322 271 18.8 Other 68 58 17.2 322 271 18.8 Total 9,939 9,272 7.2 44,210 42,521 4.0 Total market 9,939 9,272 7.2 44,210 42,521 4.0

www.autofile.co.nz 35 new commercial sales Numbers good as Hilux hits top spot

here’s a new leader down 8.4 per cent on April fantastic product to drive. at the top of the new 2015, while the Toyota Small changes to the power- commercials chart, with Hiace is up 18 steering just means that with theT Toyota Hilux usurping the Ford per cent on the a commercial product with a Ranger for the first time this year. same time last lower chassis there tends to The Hilux sold 535 units in April year, with 223 be lower vibration through 2016, compared to 401 in April registrations. the car which is felt through 2015 – a jump of 33.4 per cent. Toyota is Hilux returns to the steering wheel, but going the top of the sales charts Ford’s Ranger shifted 507 units, up the number one for the first time this year to electronic power steering 4.1 per cent on the same month commercial sales marque, with systems enables them to take out last year when 487 were sold. 768 registrations last month. This dropping 5.8 per cent on April 2015, the vibration. Nissan Navara has entered the is an increase of 23.9 per cent on with Isuzu fourth on 275 sales. “In terms of commercial market top three for the first time in 2016, April 2015. Matt Carman is dealer principal overall, we’re steady as she goes. selling 327 units – although this is Ford is second on 580 – a jump at Capital City Motors in Wellington. But we’re getting our fair share still down 20 units (-5.8 per cent) of 2.5 per cent (14 units) compared “The Ranger is our number across the brands that we have so on April 2015. Holden Colorado to April last year. one seller by far and it’s selling we’re pretty happy.” is in fourth place on 229 units, Nissan sits third on 327 units, well. We have a lower commercial And despite losing top spot to market and more of a passenger the Hilux, Carman’s confident the New Commercial Sales - 2014-2016 skew here in Wellington, so ours is Ranger will be back on top soon 4500 a little bit smaller. enough. 4250 2016 “But changes to the Ranger “It’s a lot to do with product 4000 2015 product late last year have been timing. We know they had a lot 3750 2014 3500 fantastic, we can’t get enough of of product on the ground and 3250 those. This current model has been their sales had been lagging with 3000 launched as a huge success story the new model – and we had a 2750 across the country and also for us few stock shortages in some key 2500 in Wellington. product lines and the top-selling 2250 “The enhancements they’ve models of the Ranger, so a lean 2000 made around electronic power arrival month in April. But we’re not 1750 steering and some engine and too worried. We’ll be back when Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec mounting changes make it a the supply comes right on that.”

New Commercial Sales by Make - April 2016 New Commercial Sales by Model - April 2016

Apr '16 2016 YEAR 2016 Apr '16 2016 YEAR 2016 Make Apr '16 Apr '15 +/- % Make Model Apr '16 Apr '15 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share Toyota 768 620 23.9 24.4% 2,732 20.7% Toyota Hilux 535 401 33.4 17.0% 1,880 14.3% Ford 580 566 2.5 18.4% 2,693 20.4% Ford Ranger 507 487 4.1 16.1% 2,411 18.3% Nissan 327 347 -5.8 10.4% 1,012 7.7% Nissan Navara 327 347 -5.8 10.4% 1,012 7.7% Isuzu 275 220 25.0 8.7% 1,022 7.8% Holden Colorado 229 250 -8.4 7.3% 987 7.5% Holden 240 263 -8.7 7.6% 1,053 8.0% Toyota Hiace 223 189 18.0 7.1% 799 6.1% Mitsubishi 168 160 5.0 5.3% 1,110 8.4% Isuzu D-Max 177 146 21.2 5.6% 681 5.2% Mazda 126 84 50.0 4.0% 498 3.8% Mitsubishi Triton 167 157 6.4 5.3% 1,108 8.4% Volkswagen 86 99 -13.1 2.7% 429 3.3% Mazda Bt-50 126 84 50.0 4.0% 498 3.8% Hino 73 41 78.0 2.3% 191 1.4% Ford Transit 66 73 -9.6 2.1% 251 1.9% Ldv 71 25 184.0 2.3% 256 1.9% Hyundai iload 61 49 24.5 1.9% 252 1.9% Hyundai 69 49 40.8 2.2% 265 2.0% SsangYong Actyon Sport 59 36 63.9 1.9% 322 2.4% SsangYong 59 36 63.9 1.9% 322 2.4% Volkswagen Amarok 50 76 -34.2 1.6% 239 1.8% Mitsubishi Fuso 45 51 -11.8 1.4% 147 1.1% Isuzu N Series 49 21 133.3 1.6% 173 1.3% Fiat 43 36 19.4 1.4% 196 1.5% Ldv V80 48 25 92.0 1.5% 151 1.1% Mercedes-Benz 37 44 -15.9 1.2% 187 1.4% Hino 500 42 19 121.1 1.3% 99 0.8% Volvo 28 46 -39.1 0.9% 109 0.8% Fiat Ducato 40 26 53.8 1.3% 187 1.4% Foton 26 38 -31.6 0.8% 213 1.6% Isuzu F Series 36 35 2.9 1.1% 110 0.8% Iveco 17 6 183.3 0.5% 57 0.4% Hino 300 26 15 73.3 0.8% 66 0.5% Man 17 17 0.0 0.5% 59 0.4% Mercedes Benz Sprinter 26 41 -36.6 0.8% 150 1.1% Ud Trucks 16 17 -5.9 0.5% 73 0.6% Ldv G10 23 0 2300.0 0.7% 105 0.8% Others 79 151 -47.7 2.5% 563 4.3% Others 333 439 -24.1 10.6% 1,706 12.9% Total 3,150 2,916 8.0 100.0% 13,187 100.0% Total 3,150 2,916 8.0 100.0% 13,187 100.0%

36 www.autofile.co.nz used commercial sales Positive April as Caravan climbs

he total number of used units, compared to 26 a year 198 registrations – up 41.4 per “But we can’t get enough commercial sales last earlier – an increase of 53.8 per cent on the same month last year, used utes and vans. The Hiace month was 826, up 12.1 per cent. While the Nissan Vanette from 140 units. Its market share just blows me away, especially centT on the same month last year sold 33 units in April 2016, down for the first four months of 2016 is the way it holds its value. I’ve – when 737 were registered. The six on the same month last year. 22.3 per cent. Mazda is third with been with a few different brands year-to-date total is 3,157 units. Nissan’s NV200 sits in fifth 52 registrations – up 44.4 per cent now and can honestly say that The Toyota Hiace was top- on 32 units – a 166.7 per cent on the 36 of April 2015. it doesn’t break down – I don’t selling, with 304 registrations jump on April 2015. The Toyota Edrik van Tonder is branch think I have ever seen one come – this is up 12.6 per cent on the Regius rounds out the top six on manager for the commercial in on a tow-truck. April 2015 figure of 270. It has a 28 units – down 28.2 per cent on centre at Manukau Toyota. “We’ve been hoping that dominant 36.3 per cent market the same month last year. “This year we have been the new Hilux would bring out share year-to-date. In terms of make, Toyota is travelling well although this month a bunch of used, late-models The Nissan Caravan is in number one, having sold 391 has been pretty average. The which hasn’t happened yet – but second place on 87 – a 50 per units last month – an increase market tends to be quite up and hopefully that will start happening cent increase on the same month of 3.4 per cent on April 2015’s down anyway. We had a strong shortly. And we’re up heaps on last year and a market share of figure of 378. Toyota’s market February and March and a weak where we were last year in every 8.9 per cent year to date. share is 48 per cent year to date. April – May is looking a little better. respect, especially volume.” Mazda’s Bongo is up to 40 Nissan is in second place on Used Commercial Sales - 2014-2016 900 850 800 750 700 650 600 550 500 450 2016 400 2015 350 2014 300 The Nissan Caravan had Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec a strong sales month in April

Used Commercial Sales by Make - April 2016 Used Commercial Sales by Model - April 2016

Apr '16 2016 YEAR 2016 Apr '16 2016 YEAR 2016 Make Apr '16 Apr '15 +/- % Make Model Apr '16 Apr '15 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share Toyota 391 378 3.4 47.3% 1,514 48.0% Toyota Hiace 304 270 12.6 36.8% 1,146 36.3% Nissan 198 140 41.4 24.0% 703 22.3% Nissan Caravan 87 58 50.0 10.5% 282 8.9% Mazda 52 36 44.4 6.3% 195 6.2% Mazda Bongo 40 26 53.8 4.8% 148 4.7% Isuzu 41 38 7.9 5.0% 150 4.8% Nissan Vanette 33 39 -15.4 4.0% 133 4.2% Ford 32 24 33.3 3.9% 106 3.4% Nissan Nv200 32 12 166.7 3.9% 118 3.7% Mitsubishi 26 25 4.0 3.1% 119 3.8% Toyota Regius 28 39 -28.2 3.4% 105 3.3% Holden 17 7 142.9 2.1% 59 1.9% Toyota Dyna 27 37 -27.0 3.3% 113 3.6% Chevrolet 14 15 -6.7 1.7% 59 1.9% Isuzu Elf 22 23 -4.3 2.7% 93 2.9% Hino 13 13 0.0 1.6% 62 2.0% Nissan Atlas 14 12 16.7 1.7% 68 2.2% Volkswagen 6 4 50.0 0.7% 28 0.9% Toyota Hilux 13 6 116.7 1.6% 50 1.6% Dodge 4 3 33.3 0.5% 19 0.6% Nissan Navara 12 11 9.1 1.5% 47 1.5% Volvo 4 1 300.0 0.5% 8 0.3% Ford Ranger 12 7 71.4 1.5% 38 1.2% Gmc 3 5 -40.0 0.4% 11 0.3% Toyota Toyoace 12 15 -20.0 1.5% 60 1.9% Land Rover 3 2 50.0 0.4% 4 0.1% Nissan Patrol 11 1 1000.0 1.3% 24 0.8% Mercedes-Benz 3 2 50.0 0.4% 10 0.3% Isuzu Forward 10 14 -28.6 1.2% 32 1.0% Suzuki 3 2 50.0 0.4% 11 0.3% Mitsubishi Triton 10 6 66.7 1.2% 28 0.9% Daihatsu 2 0 200.0 0.2% 4 0.1% Ford F150 8 4 100.0 1.0% 20 0.6% Renault 2 1 100.0 0.2% 4 0.1% Holden Colorado 7 1 600.0 0.8% 23 0.7% Caterpillar 1 0 100.0 0.1% 1 0.0% Hino Ranger 7 6 16.7 0.8% 22 0.7% Daf 1 2 -50.0 0.1% 3 0.1% Mazda Titan 7 7 0.0 0.8% 28 0.9% Others 10 39 -74.4 1.2% 87 2.8% Others 130 143 -9.1 15.7% 579 18.3% Total 826 737 12.1 100.0% 3,157 100.0% Total 826 737 12.1 100.0% 3,157 100.0%

www.autofile.co.nz 37 Stock build-up for new-car sector

tock of new imported light on some models of new some models finishing up passenger vehicles is car production out of Audi. A and other ones coming in, continuing its upward little bit short of the new A4 but there are lots of different trend,S with 8,840 vehicles model, but we have plenty of reasons behind that. And I feel crossing the border in April 2016. new Q7 on the ground. But there’s a little bit of a slowdown This is an increase of 1,279 on stock levels have been pretty happening in new cars, March 2016. In comparison with static all year – we tend to although the numbers may not April 2015, it’s a jump of 14.1 per monitor that pretty heavily. quite reflect that. Certainly it’s a cent, from 7,746 vehicles. “Audi is profitable and not in bit tougher with enquiries now, Giltrap Audi in Auckland Stock levels overall have a race to be number one as far as in terms of Holden anyway. increased to 56,849 – an increase of luxury brands, that’s a big thing. any particular product – although “Sales of new are high, but I 2,050 compared to last month. BMW and Mercedes are fighting it out Suzuki Vitara has gone really well. think a lot of that is rental deals and Average daily sales for the last 12 between themselves and probably The Colorado has dropped off, but big fleets – a lot of them are direct months are 262, while the number have warehouses full of cars with we’ll get a good crack at that come deals and the dealers don’t get a of days stock at hand has jumped to licence plates still on them.” the middle of next month. part of that,” says Nicholson 217 – that figure was 210 last month. Dean Nicholson is dealer “However, I’m noticing a build- Sales of rental vehicles did General manager Audi Giltrap, principal of Nicholson Motors up of stock with new car dealers. increase last month compared Gary Periam, says they’re in a good across Morrinsville, Matamata Depending on what brand you’re to a year earlier, with a 44 per space right now. and Whakatane with 30 years in selling, but with Holden there’s cent increase from 238 to 343 “The new A4 is selling very well, the industry. plenty of stock available. This tends units for the month. Year-to-date, which has been on the market since “We deal in Holden and Suzuki to happen now, for the next few however, rental sales have slowed March 1. We’re just delivering our and traditionally quieten off just months, then providing we get considerably, with only 2,767 units first of the new Avant station wagon before Fieldays, so normally have a bit the sales around June, it’s fine. But sold in the first four months of this and a new model Q7. of a lull, then build up stock for that. I don’t want too much more than year compared to 3,056 for the “We’re pretty good in terms of “But across the range we’ve been what we’re on now though. same period in 2015, a decrease of stock on the ground, although very selling bits of everything rather than “Stock numbers do vary, with 9.5 per cent.

Dealer stock of new cars in New Zealand Days stock in NZ - new Cars

CAR Sales DAILY SALES Days April 2015 — April 2016 Variance Stock - 12-MONTH stock 220 Imported Registered AVERAGE at hand Apr ‘15 7,746 6,373 1,373 49,391 252 196 200 May ‘15 9,395 6,843 2,552 51,943 253 206 180 Jun ‘15 8,297 9,021 -724 51,219 254 202 Jul ‘15 8,842 7,272 1,570 52,789 254 207 160 Aug ‘15 11,675 7,752 3,923 56,712 256 221 April 2014 — April 2015

Sept ‘15 8,254 8,835 -581 56,131 258 218 140 Oct ‘15 8,619 9,634 -1,015 55,116 260 212 Nov ‘15 8,753 8,115 638 55,754 260 215 120

Dec ‘15 8,981 7,110 1,871 57,625 261 221 of stock Days 100 Jan ‘16 6,648 8,899 -2,251 55,374 260 213 Feb ‘16 7,246 7,191 55 55,429 261 213 80 Mar ‘16 7,561 8,191 -630 54,799 261 210

Apr ‘16 8,840 6,790 2,050 56,849 262 217 60 Year to date 30,295 31,071 (776) 40 v g

Change on Apr 2015 14.1% 6.5% 15.1% ay Oct J u L F eb N o APR D e c JAN J un A u Apr M M ar More IMPORTED more SOLD MORE STOCK S ep t

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38 www.autofile.co.nz Online activity driving sales ealer stock of used cars have to expect a breather from jumped to 30,741 in April time to time. We just ride that out 2016 – a 5,993 variance and I don’t believe there’s a lot you Don the previous month. can do when it’s like that… it’s a There were a total of 18,133 natural ebb and flow. imported used cars, which is a “We get some very good trades 12.2 increase compared to April on new cars and obviously import last year. some vehicles. Any of the popular Days stock at hand has hatchbacks go well – and obviously increased to 77, from a figure of if the Ks are good and the colour’s 62 in March 2016. Meanwhile the nice, those are the plums. But it’s 12-month average for daily sales is finding enough of them. at 399 – an increase of three from “However, we’re optimistic the previous month. for the rest of the year, barring Neil Videler is dealer principal any really bad news offshore. The of Carbase Dunedin and has used. And I think used has been the enquiries are driven by what exchange rate has been choppy noticed a trend. pretty steady and quite buoyant people have seen on Trade Me or for most of the year – so if it “In terms of stock levels, by the – probably a wee bit of a tail-off our website. There’s certainly a bit maintains around 73 yen upward, time we get to May everyone is at the moment, but the first four of homework done before they I think it all bodes well for 2016. I fairly loaded up for the next three months of the year have been arrive. But generally people have don’t see many problems. months – it’s just the way the cycle pretty strong. been motivated and we’ve only “We all like a bit of stability in is. It happens every year and is “I certainly think that the just noticed this month that it has the financial markets. Everyone is hard to avoid, to be honest. $10,000 import is a perennial quietened off a touch.” buying forward and you don’t like “Sales wise, there was a very seller – it’s pretty consistent. Videler says the key is to wait to be exposed to a drastic drop – positive vibe from the beginning And we’re steady in terms of for the market to pick up again. that’s the thing that hits margins of the year locally, with new and customer interest and a lot of “We’re just patient because you in every field of retail.”

Days stock in NZ - Used Imported Cars Dealer stock of used cars in New Zealand

CAR Sales DAILY SALES Days 180 Variance Stock - 12-MONTH stock Imported Registered AVERAGE at hand 160 Apr ‘15 16,155 11,038 5117 23970 376 64 May ‘15 14,531 12,415 2116 26,086 379 69 140 Jun ‘15 12864 12,415 449 26,535 384 69 Jul ‘15 11,944 13,891 -1947 24,588 389 63 120 Aug ‘15 12,129 12,061 68 24,656 391 63

100 Sept ‘15 8,673 11,667 -2,994 21,662 392 55 Oct ‘15 12,381 11,149 1,232 22,894 393 58 80 Nov ‘15 12,379 11,732 647 23,541 393 60 April 2015 — April 2016

Days of stock Days Dec ‘15 14,620 12,598 2,022 25,563 394 65 60 Jan ‘16 9,761 11,675 -1,914 23,649 393 60 Feb ‘16 11,972 11,736 236 23,885 396 60 40 Mar ‘16 13,016 12,153 863 24,748 396 62 April 2014 — April 2015 20 Apr ‘16 18,133 12,140 5,993 30,741 399 77 Year to date 52,882 47,704 5,178 0 v g

ay Change on Apr 2015 12.2% 10.0% 28.2% Oct J u L F eb N o APR D e c JAN J un A u Apr M M ar S ep t More IMPORTED More SOLD MORE STOCK

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www.autofile.co.nz 39 Let us put aLL the pieces together

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