2nd Edition

Digital ViBTM

FIRST WITNESS VIDEO SURVEILLANCE SYSTEMS Digital Video in a Box

User Manual and Guide User First Witness Video Surveillance System 2309 Lee Highway P.O. Box 327 Mount Sidney, Virginia 24467 Tech Support (540) 248-0355 Fax (540) 248-0920 www.firstwitness.com [email protected] TABLE OF CONTENTS

CONTENT VERIFICATION …………...………………………………………. 1 DIGITAL VIB FORMAT 1. FRONT PANEL FORMAT ……………………………………………………… 2 2. REAR PANEL FORMAT ……………………………………………………... 3 I. INTRODUCTORY OPERATION 1. IDENTIFICATION OF MAIN SCREEN ICONS & FEATURES ...……………….. 4

II. MAIN MENU SETUP 1. RECORD SETUP ……….………………………………………………...…… 2 A. Quality & Frame Rate Setup 2. EVENT SETUP ………………………………………………………………... 2 A. Motion Setup B. Motion Area Setup 3. SCHEDULE SETUP …………………………………………………………... 2 A. Schedule Record Setup 4.CAMERA SETUP ……………………………………………………………… 2 5.ACCOUNT SETUP …………………………………………………………….. 2 A. Permission Setup B. User Picture Setup 6. NETWORKING SETUP ……………………………………………………….. A. DHCP B. LAN C. ADSL 7. HTTP SETUP …………………………………………………………………. 8. DDNS SETUP …………………………………………………………………. 9. MAIL SETUP …………………………………………………………………. 10. PTZ & RS485 SETUP ………………………………………………………… 11. SYSTEM SETUP ……………………………………………………………... 1. Display Setup 2. Date/Time Setup A. Change Date & Time B. Time Zone & Daylight Saving Time Setup C. Internet Time Setup 12. UTILITY SETUP ……………………………………………………………… 13. DIAGNOSTIC ………………………………………………………………...

i III. BACKUP & SEARCH 1. BACKUP SETUP …………………………………………………………….. 2. SEARCH SETUP …………...……………………………………………….. A. Event Search B. Time Search

3. WEB MONITORING OR PROGRAM SEARCH …………...…………………… A. Web Monitoring B. Client Program & Operation

IV. MOBILE APPLICATION INSTALLATION AND USAGE 1. MOBILE APPLICATION & OPERATION FOR SYMBIAN SYSTEM …………... A. Mobile Application Installation B. Mobile Application Operation C. Live Monitoring Operation

2. MOBILE APPLICATION INSTALLATION & OPERATION FOR WINDOWS …… A. Mobile Application Installation B. Mobile Application Operation C. Operation under LIVE Monitoring

V. BACKUP VIEWER …………...……………………………………………..

APPENDIX DDNS Account Registration

ii

CONTENT VERIFICATION

Before using your new Digital ViB, please verify the following items are present.

1 5 2

6 3

7

4

8

1. Main Digital ViB System Case 2. External A/C Power Supply 3. RS-485 cable used to control optional pan/tilt/zoom cameras 4. Crossover cable used for direct connection to a computer for viewing or playback (color may be different from picture) 5. External 12Vdc power cable with battery clips 6. Audio/Video/Power cable. Audio capability only available with camera number one. CAUTION: Connect cameras to cables and then into the main unit before powering on. (Cable ends may very depending on accessories.)

7. Video/Power cable (3). Provided for each camera channel that does not have audio. 8. External 12Vdc cigarette adapter plug

If any of these items are missing, please contact our technical support staff.

1 DIGITAL VIB FORMAT

Front Panel Layout:

1

1b

1a

3

2

5 4

1. 5.5 inch monitor for viewing live video and playback of cameras 1a. Headphone jack for monitoring of audio 1b. Monitor power button 2. Power and voltage indication 3. Mouse pad for system navigation 4. USB port 5. Push button to activate audio

2 DIGITAL VIB FORMAT

Rear Panel Layout:

1 2 3 4 5 6

1. Camera one input for use with audio/video/power cable 2. Camera two thru four input for use with video/power cable 3. RJ45 ethernet port for use with 10/100 base network connection. It can also be used with provided crossover cable for direct connection to a laptop or PC. 4. RS-485 connection for use with optional pan/tilt/zoom cameras 5. Video output port 6. Audio output port

3 INTRODUCTORY OPERATION

This section will cover basic features of the Digital Vib such as recording and playback. It will also cover the main screen icons explaining the different operations in both live and playback modes.

Getting Started:

Connect any 12Vdc camera into the rear panel of the Digital Vib. The four pin adapter ca- ble will provide video in as well as 12Vdc output along with audio in on channel one. Next, connect one of the supplied power adapters to the left side of the case. Note that the two pin connector is keyed and will only go in one way. Once power is supplied to the case, the Digital Vib will power on automatically. The voltage indicator should display between 11-15 volts, 12 being optimal. Once the startup screen disappears (usually within 15 sec- onds) the unit is ready for use. If the Digital Vib is left to the factory settings, once motion is detected through the cameras, the unit will start recording. The default password has been removed, so if a password is requested simply click the enter key. If the unit was or- dered as a Law Enforcement version with audio, note that audio is available on channel one only and to activate the audio channel press and release the small black button lo- cated between the mouse pad and USB port.

Note: If the monitor does not display a picture, press and release the power button to the monitor.

Identification of Main Screen Icons and Features

MAIN SCREEN ICONS

With the Digital Vib in the live mode, right click the mouse button once. The following icon’s will appear to the left of the screen.

Icon Description

Resting the cursor on the Main Menu icon will horizontally display four additional menu icons.

Turn on/off recording. ***Note: Do not click this icon if using the Digital Vib in the “motion” mode. Doing so will enable full time recording.***

Playback.

Resting the cursor on the Display Setup icon will horizontally display five additional menu icons.

4

The following icon’s will appear to the right of the screen.

Icon Description

Full screen display. Shortcut: While in quad display, simply double click in the window of the camera you wish to view full screen.

Quad display. Use this to display all four cameras.

While resting the cursor on the icon the following icons will appear horizontally.

Icon Description

Setup menu. Used to access the main setup menu.

Search menu. Used to search events for playback by either time/date or event such as motion or video loss.

Backup menu. For use with USB backup devices.

PTZ mode. For use with optional PTZ Cameras.

While resting the cursor on the icon the following icons will appear horizontally.

Icon Description

Freeze icon. Used to freeze the picture.

PIP: Picture in Picture. Used to display a picture in a picture.

Zoom icon. Used to zoom within the picture.

Auto-sequence icon. Used to change from one camera to another during full screen display.

Lock icon. Used to activate the lock key . Only used if the password is active.

5

The following icon’s will appear at various locations on the monitor when the Digital Vib is in the “live” mode. You can choose within the setup menu what is displayed. The following icons refer to factory default setting.

Icon Description

Recording is on. Note that the red circle will appear in all four quadrants.

Audio is off. Note: To turn audio on press and release the small black push button located be- low the mouse pad.

Audio is on. Only available on channel one.

Connected to the LAN cable.

Playback Mode

To switch to playback mode, right click and select the playback icon. The following icon’s will appear.

Icon Description

Play

Pause

■ Stop playback

◄ Fast rewind

SLOW / slow playback

► Fast forward

Playback channel by channel with snap shot display

Quad display

6 MAIN MENU SETUP

This section will cover the different menus and their functions. In most cases the factory default will be suitable, however a more custom setup can be applied if desired.

Getting Started:

To access the main menu screen from the live mode, right click and select the icon. If the administrative password is requested, tap the enter key while leaving the password section blank . If for any reason the password resets to default, try 123456. You can also change the password in the account section.

Record Setup:

The record icon will display the following screen. The factory default for when the hard drive fills up is overwrite. If you do not want to lose any data, change to stop. However, understand that this setting will stop all recording. The OSD (on screen display) Position Setup changes the position of the on screen display. The Quality & Frame Rate Setup changes the recording resolution, qual- ity and frames per second for each channel. The factory default setting is 720x480 on all channels for highest quality. If more record time is needed, reducing frame rate, resolution or quality will in- crease record time. The current settings should produce over 30 days of video with aver- age motion. Note that if you exceed the frame rate of the Digital Vib (240), the display showing frames will change to red indicating that you have exceeded the limit.

7

Event Setup:

The event setup section is used for motion detection. Since sensors are not used in conjunction with the Digital Vib, this section will not be included in the manual.

Item Description

Enables motion detection Motion Setup Sensor Setup Feature unavailable

Motion Setup

Used to setup motion for use in recording

Item Description Alarm Duration Enables user to set the record time for motion detection.

Enables/Disables popup screen function for all channels, e.g., 1-4. Dur- Motion Popup ing motion detection in LIVE mode, the detected channel image will be displayed in full screen. Sensitivity Tap or click ◄ ► enables the user to select desired sensitivity for each channel, e.g., 1-4. The sensitivity level 1-10 with 1 being the most sensi- tive and 10 being the least sensitive.

Motion Area Setup Enables user to setup motion detection areas. (See Below)

Motion Area Setup:

Select each camera from the main motion setup screen and then click, “motion area setup”. Right click the mouse to dis- play the grid menu. The motion detection has been divided into a 22x15 grid. The default detection area is full screen and is already set for motion. To set an area, first click, “mark all area”. This will turn all the grids blue. Then click each grid that motion is to be detected in. This will turn grids red. Right click, click the exit and save section.

8 Motion Area Setup Continued:

Item Description Enables the user to select specific areas within the grid. Deselecting this fea- Mask Mouse Selection ture enables the user to deselect specific areas.

All Area Detection Selects entire grid as detection area.

Mask All Area Deselects entire detection area.

Continue Continue selection setup.

Exit & Save Save selected setup and exit grid menu.

Exit & Discard Exit without saving changes.

Schedule Setup: The Schedule Setup feature enables the user to setup specific recording times by day or week. This includes normal, motion detect, and recording type. The sensor feature is unavailable.

Item Description Page Each page provides 10 schedules for setup. (5 pages total.)

View Event/ Motion/ Sensor Setup View Normal/ Motion

Schedule Record Setup:

Select applicable schedule features and scheduled days by using the cursor to select the appropriate boxes. Select a start time and end time using the cursor to highlight the arrows and scroll to the appropriate times. After desired selections are chosen, select ok to return to the menu or cancel to escape from the screen. Factory default is set to motion detection 24/7.

9

Camera Setup:

Camera setup enables the user to define camera perimeters such as brightness and sharp- ness as well as naming the cameras for on-screen display. In most cases the system defaults are adequate. The camera mask is used as a “covert” camera setting. In other words if the user does not wish the camera to be displayed in the main window, use the mask feature to “blank out” the picture.

Account Setup: The Account Setup menu enables up to 4 individual users to incorporate permission settings to access remote visibil- ity over a network. To create a new password enter fac- tory default password, “123456.” Enter a new password and enter again to confirm and select Change Admin Password. The default password remains the same after firmware upgrade, however, it requires 8-digits for pass- word length when a new one is setup.

Item Description

No. Activates the user account. Username Enables user name setup.

Password Enable password setup. Passwords require 8-digits using numbers or letters. All are case sensitive.

Permissions Enables user accessibility to selected features. Change Admin Password Enables user to change administration password.

Picture Enables user to change picture.

10 Permission Setup: .

The Account Setup permission feature enables individual users (maximum of 4) role-based permissions, including access to Setup menu, Network operation,Permission PTZ function, Setup: Playback, Utility, Backup, Password expiration date and Mask on specific chan- nels while playing back.

This section left blank

11 . Network Setup: There are 3 options to connect to the network. The most widely used being DHCP. If you are not familiar with con- necting devices to a network, contact your network adminis- trator for further instructions.

DHCP Select DHCP for network connection. An IP address will be as- signed by DHCP server automatically.

LAN Select LAN for network connection using static IP address information. The user will need the following information: IP Address, Subnet Mask, Gateway and DNS Server IP Address.

ADSL If using ADSL the user will need a username and password which will be provided by your Internet Ser- vice Provider. Contact your network administrator for more information.

HTTP Setup Use HTTP Setup to configure the camera quality and frame rate through the Internet. Leaving it set to factory default will give most users adequate frame rate and quality. If connected to a high speed connection, a higher FPS (frames per second) can be achieved along with a higher quality setting. To view through the Internet connection, make sure the “Enable HTTP Server” is checked.

DDNS Setup DDNS service lets anyone on the Internet gain access to resources on a local network when the Internet address of that network is con- stantly changing.

Cable and DSL providers frequently change the IP address of their customer's service, which makes it impossible to access the net- work from the outside world without knowing what the IP address is at any given moment. When it detects that the IP address of the cable or DSL modem has changed, it notifies the DDNS service provider of the new address.

12 Mail Setup: Enables user to have an automatic e-mail notification when an event occurs (Video Loss, Motion, Sensor)

PTZ and RS485 Setup: Enables user to use optional PTZ cameras through the RS485.

Item Description

Enable PTZ Enables/disables PTZ function for each channel, e.g., 1-4.

Protocol Enables user to set up the protocol of PTZ camera.

PTZ ID Tap or click ◄►to enable user to set up PTZ ID. The valid ID value is 1 - 64.

Baud Rate Enables user to select Baud Rate for PTZ from 2400, 4800, 9600,19200.

RS-485 ID Enables user to select RS-485 ID, 1 - 64.

RS-485 Baud Rate Enables user to select RS-485 Baud Rate from 2400, 4800, 9600, 19200.

Keyboard Enables user to select keyboard.

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System Setup:

The System Setup feature enables the name and location of the Digital Vib to be displayed when users login from remote access . Language selection, display setup, date/time setup, and device setup are accessed through the system setup menu. Note: The relay feature and the spot out moni- tor are features not available with the Digital Vib.

Display Setup:

The Display Setup feature enables the user to select specific display options, e.g., auto sequence interval, OSD display, Digital Vib status, date/time, channel name, CRT, and border colors to designate mode.

Date/Time Setup:

The Date/Time Setup enables the user to select the desired date and time format, change the date and time, select ap- propriate time zone and select to automatically synchronize time through a NTP server.

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Change date & time:

Select date and time according to user’s local time.

Time Zone & Daylight Savings Time Setup:

Select time zone according to user’s location.

Internet Time Setup:

Select to enable user to synchronize Digital Vib time with the internet timeserver. The time will immediately correspond with the internet server after selecting “Update Now.” The time will automatically synchronize upon restarting.

15

Device Setup:

The Device Setup feature enables the user to select the speed of the built-in mouse as well as the buzzer and relay outputs of the device. Since the relay outputs are not avail- able on the Digital Vib, this feature is not available. User should use caution when enabling the buzzer feature if the Digital Vib will be left unattended.

Spot Setup:

Not available.

Utility Setup: The Utility Setup is used for Hard Drive initialization and other features as explained below. Note: Do not turn off power and keep all USB devices plugged in during upgrades. Doing so may cause incomplete firmware upgrade and will damage the Digital Vib.

Item Description HDD Initialization Select to enter hard disk initialization menu. Stop recording before enter- ing this menu. Enter the menu, system will show all the data (model / vol- ume) of HDD that is installed in the Digital Vib. Check the HDD if you would like to initialize then select start. Clean up all data on USB. Enter USB initialization and press YES to clean USB Initialization up all data on your USB. System Recovery Restore system default values. Reset System Events Reset all the recording events in Digital Vib. Copy configuration data to a USB device. There will be a file on your USB. Copy Setup to USB Download Setup from Download configuration data from a USB device into the Digital Vib. USB Upgrade Upgrade Digital Vib through USB. Stop recording and backup setup con- figuration before upgrading.

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Diagnostic:

The Diagnostic feature displays the current firmware version, the users IP address, the MAC address, and the Hard Drive status.

Search Setup:

The Search Setup menu allows the user to search either by events or time and date. For Event Search, simply highlight an event, ie: motion, video loss or power on. Double tap and the event will play from the start. Right click to return to the menu. To search by time and date select “Time Search.” The dates with recorded data will be marked in red. Select the date by the calendar menu to play back. Select desired time to play back and click OK. Note: recorded data will be high- lighted in yellow. Right click will exit playback .

Backup: The user can backup any segment of recorded data in a specified time frame. A USB device must be connected to the front of the Digital Vib. Choose the “from” date and time along with the “to” time. Select “USB Flash Drive” from the drop down menu. Click the “refresh” button to calculate the re- quired space needed and then choose “start” to begin the backup process. Recorded data can also be backed up via a PC through the remote access software.

PTZ Control: The PTZ (Pan/Tilt/Zoom) Control menu allows user to access the PTZ controls. This menu is for use with an optional PTZ camera.

17 Networking:

To configure the network setup connect the Digital Vib to your router via an Ethernet cable and follow the directions as previously outlined under Network Setup. If unsure, follow the outline below of the basic steps for setting the Digital Vib on a typical network environment. Please note that not all networks are setup the same and the following are general steps that needed to be taken. In any case, the network administrator should be contacted with any questions.

If DHCP is enabled on your router then check this option. If your router requires you to manually assign an IP Address, then check the LAN box and manually enter the IP Address. If you are unsure, then use DHCP and continue. 1. Go to Diagnostic to ensure that the Vib has obtained an IP Address. Take note of the IP address to include the subnet mask and gateway, you will need this information for the next step. Return to the Network Setup Page. 2. Check the box that says LAN and input the IP Address. This will give you a static IP Address. Note: The DNS Field can be left blank. 3. To ensure that the Vib is properly connected, open a browser on your computer and type in the IP address that you as- signed the Vib. 4. You should receive a prompt asking for a login and pass- word. This is the same login and password you used to change the settings on the Vib, admin and no password by default. From here you can download the viewer software or use the viewer from within Internet Explorer. It does not matter which one you choose to download. In most cases , the software used with Explorer will work best.

Port Forwarding:

In order to enable access from offsite locations, you will have to set up your router to allow port forwarding to the Vib. Port Forwarding setup differs according to the type of router you have. Refer to your router’s manual for detailed instructions on port forwarding or you can probably find instructions for your router at http://portforward.com/.

To reach your router’s setup page, type in the IP Address of the router in the browser. The IP Address of your router is the same as the Gateway Address. (Same as used for Net- work Setup.) Follow the instructions to set up port forwarding. When it is time to enter an IP Address and a port number, you should use the IP Address that you assigned the Digital Vib. Use port number 80. For remote access to the Vib you will need to find your external IP Ad- dress. This is the IP Address that your Internet Service Provider gives. To obtain your exter- nal IP Address go to http://www.whatismyip.com. Type this address in a browser. If port for- warding is set up correctly, it will bring you back to the Digital Vib’s default home page.

18 Port Forwarding: continued

Below is an example of port forwarding setup with a Linksys router.

Click the Applications & Gaming tab to access the port forwarding configuration page. In some router’s, the tab will be listed as “port forwarding”.

80 80

Note: Port 80 needs to be forwarded to the IP Address of the Digital Vib.

19 System Requirements for Remote Viewing: (PC)

CPU Intel Pentium 4 or above OS Microsoft 、Windows XP SP2 \ Windows 7 RAM 512M above VGA Card Needed to support DirectX9.0 (Above) Note 1 Others DirectX 9.0 above Note 1: Known VGA card that supports DirectX 9.0 currently: : Geforce FX series, Geforce 6 series, Geforce 7 series, Geforce 8 series, Geforce 9 series, Geforce 200 series. ATI: R300 series, Radeon R400 series, Radeon R500 series, Radeon R600 series, Radeon R700 series, Radeon HD 3xxx, IGPseries, Mobility Radeon series (9500 above), Mo- bility Radeon X series, Mobility Radeon HD series, or FireGL Vseries. SiS: SiS 67Xseries, or SiS 77Xseries. Intel: 91X series, 94X series, 96X series, G3X series, or G4X series.

System Requirements for Remote Viewing: (Phone)

OS Windows mobile system 5.0 and above

Wireless connection 3G or above or Wifi with internet support

Known devices that work Samsung, LG, Nokia, Sony, iPHONE, Blackberry OS or Android 2.0 or above.

Smartphone Operation

To view the Digital Vib through a Smartphone is the same as viewing offsite using port forward- ing. 1. Connect using the browser function on your phone. 2. Enter the user name and password. (Default is admin with no password) 3. Download the appropriate software for your phone system. 4. When the software is finished loading, press the camera you wish to view.

20 Backup Viewer:

You can play the recorded backup files in the Icon Description Backup Viewer Program which is located on the in- cluded CD or will be loaded onto your backup de- Start Playback. vice. The file for the player is: ifileplaypack. It will allow you to change the display mode as well as playback options. Pause.

Stop playback.

Fast rewind.

Fast forward.

Snapshot

21 Specifications for the Digital ViB

Live Display Resolution 720 x 480 @ 480 fps (total)

Recording Resolution 720 x 480 @ 240 fps (total)

Video Input Four pin connector with BNC

External Power 12Vdc @ 3.0Amps

Display 5.8 inch TFT, LCD Monitor and BNC output

Record Modes Continuous, Scheduled and Motion

Triplex Mode Simultaneous Record/Playback/Network

Video Signal NTSC

Compression Advanced H.264

Audio 1 Line Input, 1 Line Output (RCA)

Storage Capacity 1TB for more than 30 days of storage

Operating Temperature 32 to 104 degrees F

Web Server Built-in

Dimensions 13.37” x 11.62” x 6”

Weight 10 lbs

Old Town Hall Building 2309 Lee Highway P.O. Box 327 Mt Sidney, Virginia 24467

p. 800.880.1521 540.248.0355 f. 540.248.0920 [email protected]

www.firstwitness.com DCJS ID 11-4155

Digital Vib Essential Package

The ViB is perfect for gathering intelligence on suspected drug locations, areas of vandalism, break-ins or suspected meeting points. The Essential Package includes everything needed to obtain video documen- tation of any given area. Use any 12Vdc camera that is in your depart- ments inventory and you have a ready made system. The Digital Vib is an all-in-one mobile package that will allow users to log on and view the action. Need back-up, the Vib can do that too with it’s built-in USB port. Your evidence is just a click away. The Essential Package comes with these accessories: • AC/DC Adapter with Battery Clips and Cigarette Lighter adapter • Four pin cable with Video/Audio input and 12Vdc output • Crossover Network Cable for direct connect to laptop • Manual and CD

Covert “Quad-Cam” Package

The ViB Quad-Cam Package comes with everything included in the Essential Package plus a camera setup complete with 25ft of cable and four pin connectors for easy installation. Need to get a tag? Ob- tain tag numbers from over a quarter mile away with the zoom camera. Too dark to see? Then use the included IR Camera and see over 20 feet away. The Quad-Cam Package comes with these accessories: • All items in the Essential Package • Zoom Camera with 22 optical • IR Camera • Micro camera with pinhole or interchangeable lens system • Weatherproof bullet camera

Tactical Wireless Package

The Tactical Wireless Package comes with everything included in the Essential Package plus everything needed to make your system wireless. Doing a motel room sting? The included wireless covert clock ra- dio is the ticket. The system also includes our high power long range video transmitter, either in 2.4Ghz or 5.8Ghz. The Tactical Wireless Package comes with these accessories: • All items in the Essential Package • Zoom Camera with 22x optical • High Power Covert Radio and Receiver • Micro camera with pinhole or interchangeable lens system • High Power Transmitter with Receiver • Weatherproof bullet camera